Patio Enclosures Reviews

The installation was quick and thorough. I was blessed to have someone that has been with the company for five years. He knew exactly what he was doing and it only took a day and a half for completion. They subcontract with an electrical company called Bryan Electric. It's a local company. The two young men were 18 and 22. Very young. One is still in high school. He hasn't even graduated. Excellent young men. Very mannerable and professional. I liked the way they work together to get the job done. I have no wires outside of my home. They were able to go through crawl space in the garage and I have a walk-in attic space. I was, "I'm not gonna look because this is scary to me." I said, "Just give me your mom's number. Because if something happens, I gotta call your mother, I gotta call 911." But they were good and they knew what they were doing.

It took only a couple of hours to hook up the AC and heating unit. They didn't leave any mess. I'm going to call the company, because the youngest one, it's his father's company. I can see him probably learning this craft from a very young age because he's still young. I'm in a new construction and I've had plenty of inquiries about the product. We're the only ones in the neighborhood with a sunroom. We had our neighbor here yesterday morning wanting to see it. I like the product a lot.

I didn't need it, but Patio Enclosures has someone they work with for loans and the interest rate wasn't bad. That's a good way to get your dream because you only have one life. I highly recommend it. Because when COVID happened, I bet that extension would have been a great resource for people then. Look into it. You can find someone to do it cheaper, but I'm a big warranty person. I don't want to hunt people down if you can find them.

The other contractor did not talk about the things that Patio Enclosures did. He did not give me that same feeling that it is a quality craftsmanship of not just the product, but the company behind it, and that if anything were to go wrong, he would come back. He didn't provide that level of assurance. And not that I would look into it, but that was what sold me on Patio Enclosures.

I met with a representative of the finance company who provided me with her name and contact information should I ever have any problems. She let me know during the process that there would be some legal documents that would require my signature. And then once these signatures had been attended to, it would allow their company to pay an incremental payment for the materials that would either need to be ordered or made. She kept in contact with me throughout the process, letting me know where we were in the order, when each payment was due, and when I could expect the installer to come out and begin the installation.

Everything happened like clockwork. I received a call from the installer with the installation date, and they arrived exactly when they said they would. I expected two or more people, but it was just one installer. He took measurements again just to make sure that the item that he had was according to the fitting or the measurements for my patio. Then he got to work. And within a couple of days, he was done.

The final product was beautiful. It was something that was far overdue and my wife loved it. One of the first things we had to do was to get some carpeting or floor coverings so that we could begin to do some other things, which I should have known. But it became somewhat of a domino effect. We made the porch beautiful and along with that, we couldn't have the same furniture inside. When we got the new floor coverings, we also started looking for furniture to replace what we had. We extended our deck just outside of the patio, which gives us more living space for putting the furniture that was in that little patio enclosure into the outside. This created an opportunity for us to upgrade our whole living space, and everything is perfect.

When the installer finished his work, he told me the maintenance that the enclosure requires and what I should expect. He showed me how to lock the sliding doors and the sliding screens. But we would like him to come out and show us again how to lock the door. I don't wanna break any of the mechanisms and mess up my contract. Those who are considering Patio Enclosures can look at all of the people who can do this kind of work. But before they finalize on whatever arrangement that they ultimately select, they should be careful. They may be taking a risk if a company cannot duplicate what sold us to Patio Enclosure and make them feel comfortable in what they're about to do, without having seen any of their work other than what's online.

I don't like spending any money if I don't have to and I wanna spend the least amount that I can, if possible. But there are some things you just cannot put a price on. You pay for what you get. And we got a quality patio enclosure. The company lived up to its promise. About four years ago, my wife wanted something economical and we didn’t have the money for full enclosed with the glass. We did some pricing and called many companies. But we didn’t have that much to spend on it. Patio Enclosures provided quality work and my wife appreciated the price.

The two individuals who installed the enclosure were very good and professional. It was a father and son team, and they answered my questions and took their time. They came back because we had a gutter issue and he fixed that while I was away. The only problem I have is that the support poles are going from the concrete to the roof. At the foot, there should be a covering as they do with the other models. It just covers up the nuts, bolts and screws that they used. So, I'm gonna add my own covering but it should come with the enclosure. Other than that, Patio Enclosures did a wonderful job.

The enclosure has very good quality. A handyman installed it in the house, and the electricians were even better. They were very friendly and did not complain. They went downstairs, ran the wires and put the switches and the outlets right where they're supposed to have been. Plus, they hung my outdoor fan for me. So, it's perfect. I wish I could have done it enclosed but it's still open. So, I have work to do ahead. But I know who to call.

The enclosure is pricey, but no more than other enclosures that I'd looked at. It was competitive. The material is good, and we’re not gonna have a problem with it. Only time will tell, but it's a sturdy add-on to the house, which is the best part. It's not just a patio enclosure that's free-standing. I do have to go outside into the enclosure and I would love to knock out a wall and a window and add a door, but I already have a door. So, this house is not designed for what we did. But Patio Enclosures went above and beyond. They did what I imagined, and that was the good part.

They sent a sales representative out, who was a very nice gentleman, and he went through a lot of the options with us. His name was Jim and he spoke to us for a while, trying to figure out exactly what our needs were. We considered either putting a patio enclosure on the front of the house or on the back of the house, and the front of the house won out. We have very nice French doors that go from the patio into the house. And we picked out all those French doors and the styles. Everything came out perfectly. We relied on Jim a lot to tell us what worked together and what didn't work together. And he made the whole process really easy.

We enjoyed the entire process with them and it was a worry-free type situation. We have a small house anyway, so we were really looking forward to having the addition put on. They had an installation manager who I worked closely with. His name was Young and he was the person I coordinated with from day to day to know when activities were going to take place. There was a certain period of time where my wife and I had to be here, so we had to schedule to make sure that we were at home during those times when those critical parts of the work were taking place. But overall, everything went really smoothly. The coordination and the communication were key to the job going off very successfully.

We've totally moved our entire living room out of the house and into the sunroom. Then, it's now our formal dining room. We've moved the dining table in there and we've got that all situated. But we've got a couch out here, a television, and a nice sitting area. My wife put up drapes all around and she's got a lot of her plants out here. They also built a nice set of wooden steps out in front, and it wasn't part of the Patio Enclosure job, but I put in a new sideway over to the driveway.

It looks fabulous in here and it's very spacious for us. We're used to a standard size ceiling and our sunroom has a cathedral ceiling in it. There's the custom windows in the dormer at the end of the roof and you can see the daylight. It's our favorite room in the house now, hands down. Also, we live on a big circle and we have a lot of neighborhood walkers who walk outside. Everyone is asking us how everything is going and they're really impressed by how nice it looks. And they haven't even been inside, but it looks really nice from the outside.

I have two brothers, an older brother and a younger brother, and their families came over over the Memorial Day weekend a few weeks back. We had an open house that showed off the patio and they really liked that. They were very impressed by it. So, I tend to rant and rave about how nice it is and that Patio Enclosures did a very good job. With them, you can rest assured that it's going to be a quality construction. Since I just retired, I didn't want to go into a situation where I would manage a whole construction job. But I didn't have to worry about that, because Young and Mike, who was Young's boss back, took care of everything. We just sat back and watch it materialize before our eyes.

We had a problem early in the construction and that was when they were putting in the pilings that go into the ground. They hit my main sewer line coming out of the house, but they got on the job and had it fixed very quickly. There was a period of time where we couldn't flush the toilets on the house until they got it fixed. But it was hours, not days, because they jumped right on the problem, had it cleaned up, and back to normal. Mike was very responsive. If I had any issue, he got it taken care of. So, I would do it all over again.

I didn't want the cheapest and I wanted the best. So, I didn't do price comparison, but I got value for the money. I ended up with very good products that my wife and I are both very happy with. Everything here was done correctly and it was done to code. We had all the county inspectors come out to inspect the framing, insulation, electrical, and HVAC system. There are no aesthetic details or aesthetic defects either. It looks like it was a perfect construction, which is unusual today.

I saw a couple of Patio Enclosures through advertisements, pamphlets or packets, and I captured something on the internet too. It looked great, so I called and set up an appointment. The sales representative spent a lot of time with us. I talked about it, and he did a 3D elevation drawing. It was right on. Having been an appraiser for many years, I knew something about the materials, and the product was solid and high quality. I told him that it was exactly what we wanted, so we went ahead and wrapped it up. The installers were excellent tradesmen and I spent a lot of time watching them work. I was impressed with how skilled they were. There was one area where the existing brick border wasn’t perfectly straight, and the installer took the time to explain why he needed to keep the base perfectly straight and plumb to avoid putting pressure on the glass panels. The enclosure turned out wonderful.

The only setback was that the door that was ordered wasn’t going to work, so it had to be reordered. The factory built the door exactly based on the measurements, but they were off a little bit where they couldn't be adjusted from the guys’ standpoint on the installation. But they got it as soon as they could. They came back about three weeks later to install the new door. It wasn’t a big deal. Two people and the lead guy worked on that door for probably three hours. They made adjustments and took their time on it. The final product is just super. It looks nice, and the neighbors have complimented it. From A to Z, every turn was professional. The installers were highly skilled and took great pride in their work.

I’m impressed with Patio Enclosures. They've done a great job. I've been around construction, residential, and commercial for many years. And I don't have the skill in any way as these people do. I can't fix anything or probably build anything, but I've observed it and seen people, the product and know the process. I was very impressed with the knowledge that the sales rep had and for his patience. He worked with me to customize something that I envisioned. And we did it.

The price, based on the product that I got and the labor, is very fair. I was sold on the quality of the product. Some of the patio additions and other products I’ve seen add some value, but maybe not as much as what they cost because of the quality of the construction and the quality of the installation. But with this one, it will be a selling point. As someone who has spent many years around residential and commercial construction and property appraisal, this enclosure added real value to the property.

We had called a couple of contractors, but I liked the idea that Patio Enclosures guaranteed all their work 100%, the frame of it. That made our final decision to go with them. From dealing with people over the phone to the salesperson and the contractors, everybody was very good. The installation didn't take that long. It was full two days of work, and on the third day, they came back and did a few things. Everybody I dealt with was knowledgeable and helpful so we had a good experience. We love our screened-in porch. We sit out there and have breakfast, lunch, dinner, or relax with our grandchildren. We're very happy with it. I would highly recommend Patio Enclosures.

The team that came out was good. They showed up when they were supposed to and were very meticulous in what they were doing to make sure everything fit right. During the installation, they kept me abreast on what they were doing every step of the way and why. When they did the tear-down then the rebuild, they did it the right way. They did oversized footings just to be on the safe side. When the building inspectors came to check what they did, they had no problems because they went over and above what they needed to do as far as making sure everything was to the inspector's approval. One inspector told me Patio Enclosures always goes over and above their work ethic, everything is always neat, and it's precise. It's what they're looking for. They never have had any problems with Patio Enclosures.

The company that did the downspouts had sent the wrong elbows but that was taken care of relatively quickly. When the electrician was here, he forgot he had closed the screen door. He walked into the screen door, and the screen had to be replaced. But they replaced the screen relatively quickly. We have a little four-legged child, and because he was in and out, he was very cautious of knowing our little dog was here.

The enclosure is an added bonus to the house, especially here, when we can get the high 90-degree heat days. I can go out there, and it's air-conditioned. it's good to be out there and not cooped up in the house, looking through a tiny window. It's nice to have all those windows all around where you can watch what's going on, and you're right out there. I'm always out there in the enclosure.

I am working now with other third parties that can offer similar replacement glass panels at my cost, and intend to file a warranty claim with PEI/Great Day once I have my curved glass panels replaced. Extremely frustrating for an investment of this size. From what I understand, PEI/Great Day Improvements was sued at some point in Ohio by owners who received similar warranty rejections where PEI/Great Day tried to hide behind the PEI bankruptcy even though they maintain the brand.

The final product looks very nice and goes very well with the house. I like the ease of the way the windows and the door slide, and the convenience of the deadbolts for security. Overall, we are very satisfied with the way it looks and functions. It's a nice extra space to be outdoors and enjoy the view of the yard. I would recommend Patio Enclosures for the overall product and satisfaction.

We're using the sunroom as a seasonal room two and a half seasons a year and enjoying it. There were some canceled appointments and some other things I wasn't nuts about, but other than that, the customer service was very good. They kept me informed. Patio Enclosures were not the cheapest, but we were very pleased with the final product. It went smoothly, and I have no buyer's remorse.

The sales rep that came out had a sample of what the sliding door assembly would look like. It was like a miniature sliding door, but it was the actual thickness, what the wall would be and what the windows would be. It was a good representation. I was quite impressed. The little sample that he had was very helpful in giving us an idea of what to expect. He did some quick rough measurements and then they had some proprietary software. He put in the measurements we had and the arrangement of the windows that we were looking for, and he was able to show us a 3D rendering of what to expect. It was a very, very close representation of what we actually ended up with.

For the first day, they gave me an hour window of when the installers were expected to be there. They were within that time frame and pretty much worked the whole day. Then they said they would be back. They gave me an approximate time frame when they would be back the next day. They came around that same time frame and didn't end up working a full day the second day. It was just wrapping up and finishing up some finishing touches. They did a great job at cleaning up. You wouldn't have been able to tell that they were there. I would highly recommend Patio Enclosures.

The installation was good and the quality is fine. The sunroom is for relaxation and entertainment, and I'd probably tell a friend or neighbor to get one from Patio Enclosures. The reps are responsive when you call, so that's all good. The only thing is that some communication could probably be a little bit better. The workers basically show up and leave. It would be nice if they stopped and told you where they were. Other than that, the experience was good.

The installers arrived with materials in hand. They went and got a scaffold, and everything went very smoothly. It took them a total of two and a half days. It was a great team. They got along very well together and were very polite and considerate of us as homeowners. There is electricity going to the enclosure in two outlets, and there's an overhead light, which we had to have our electrician come out and take down the conduit as well as the ceiling fixture, so that it wouldn't interfere with their roof installation.

They finished the installation two weeks ago, and my husband and I have enjoyed it several times, weather permitting. It was extremely expensive, but it's a wonderful enclosure. We love it. We have a large backyard, and we enjoy seeing all the creatures that arrive at night, like the fireflies. The only thing is when we first attempted to contact Patio Enclosures right after the storm damage was realized, it was extremely difficult to get through to their office. We left several messages but no one would pick up the phone. It was very annoying. It took close to a week before someone called back to talk to us.

They were having a little problem getting the material in. They had told us one day that it was going to be in, but it rained that day, so they couldn't do it. Then they called up and it was done the very next day. The two gentlemen that came over were very polite. They didn't know about the molding on the inside and the molding up at the top. He called the office, and Morgan, a rep there, told him that was on the schedule. They didn't have the pieces with them so they went and got them, and they came back.

The installation was done very quickly. It was just that every time they thought they had it ready, they noticed something that we didn't notice, especially with the handles. I'm 6’3”, and my wife is 5’1”. So, I had the handles about halfway up the windows, and they noticed that that would have been way too high for her. They called me and asked if they could move the handle down where it would be more convenient for her, and I could just adjust to that. Everything is perfect. It's like we wanted, and I'm so glad that we got them to do it. Additionally, Morgan talked to me just like we had known each other all of our lives. She was very polite. She told me not to hesitate to call her if there is anything she could do for me. I would recommend Patio Enclosures to any of my neighbors, family members, or whoever wants to close a patio.

The most surprising thing about it was how almost soundproof it made the room. There are people right now in the backyard, and they're cutting down trees, but you can barely hear the chainsaw inside the patio room. It's very impressive. It wasn't the cheapest, and it wasn't the most expensive. It's pricey, but you get what you pay for it. The doors and the windows are such quality. When you move them back and forth, you can just feel the quality of them, the way they shut, the way they move, and how quiet they are. It's top-notch.

The installation process was amazing. It took day and a half and was pretty seamless. It was a very easy experience from start to finish. However, we had a little hiccup on my financing ‘cause my credit was too good. It showed up that I had zero credit ‘cause I own my home. I own both my cars and don't have mortgages or car payments. I zero out all my seven or eight credit cards every month. I just went ahead and paid it off and did three payments. In communicating with Patio Enclosures, I have told them how much we've enjoyed their product. We love it and it changed the appeal of our house. It added a dimension we didn't have before.

The patio enclosure is really nice. I'm in a wheelchair, and I don't get out the house very much. The patio was added to the end to where my room is so I can go outside, sit and enjoy it and put my plants out there. It's my special place now. The thing that worries me is that the floor shouldn't be getting wet. It will eventually need something done with it, and I don't know what to do if we should paraffin it. Also, it cost more to put the patio enclosure on than it did to redo the bathroom. The bathroom was $50,000 and this was $78,000. It was a little bit more expensive than I planned but it's worth it and when you realize they added a room to the house, it's not so bad.

The installers completed the installation within the amount of time allotted for it. They got most of it done a week ago yesterday, and they came back for about half a day and finished it. They were very thorough and did a good job in making sure everything fit properly and was adjusted properly. The enclosure does everything it's supposed to do. It's sealed well and the windows and doors operate properly. We like to be able to sit out there and yesterday was the first time we got to do this: sit out there during a thunderstorm and enjoy the rain, the lightning and thunder and be completely protected.

The installation went smoothly. The installer was good to work with and was very thorough. The only problem was that the door I ordered when they were giving me the estimates was supposed to open from the inside handle on the left side, opening out, and they sent one that opened the opposite way, from the right side out. The installer brought it to my attention and said it was the wrong door. He said it would probably be a couple of days to a week before they could get the new door in, which meant I would have to be left without a door. So, I just accepted what was delivered. But I got about 99% of everything that I requested, and so far, so good. People thinking about adding a sunroom should give Patio Enclosures a call to see if it works for them.

If you don't hound them, they will just take your money and leave you with doors and windows that don't lock. I had to start pestering executives on LinkedIn in order to get someone to address the issues from the poor installation and even after that, it took months of me calling them at least once a week before they took actual action.

We were quickly scheduled for an in-home appointment to take measurements and discuss the project and pricing. Mike was the representative who came out, and he was absolutely amazing. He was patient, thorough, and clearly knew his job well. He took the time to walk us through everything and answer our questions. By the time he left, my wife and I felt completely informed and had no unanswered questions or concerns.

The communication from the back office was just as impressive. We were consistently kept updated on the timeline, materials, and installation process. We were given the opportunity to have our project completed within approximately 4–6 weeks of our initial contact, and Patio Enclosures absolutely upheld their word. Once our materials were delivered, the entire project—including the removal of the old screened-in structure and installation of our beautiful new glass sunroom—was completed in ONLY TWO DAYS! We were genuinely amazed.

The installation crew was professional, respectful of our home and property, and did an immaculate job. They worked efficiently, cleaned up thoroughly behind themselves, and left us with a finished sunroom that completely exceeded our expectations. We are 100% satisfied with the entire experience and absolutely love our new glass sunroom. This project was definitely worth the investment, and we truly appreciate Mike, the installation crew, the back office staff, and the entire Patio Enclosures team for making the process so smooth and seamless. Thank you, Patio Enclosures! Our fur baby may have pushed the timeline up a little sooner than expected, but we couldn’t be happier with the end result! 😂