Milgard Reviews

In 2022 bought a house built in 2015, so 7 years old. Original owner had Milgard double paned windows with a 10 year warranty installed. In 2022 when we moved in, half the windows had failed. Milgard replaced them. Hooray! 4 years later, (2026), two of the replacement windows had mold growing in between the panes. Big round splotches. Looked like a High School lab experiment with petri dishes. Contacted customer service. Politely told "10 year warranty only; too bad, so sad. Here is where you can buy more Milgard windows." Sure - that is NOT happening. So....original windows lasted 7 years. (Out of 10) Replacement windows lasted 4. Milgard sells defective products and does not care. And you cannot contact anybody except an anonymous Customer Service. Do not buy from Milgard. Clearly NOT the best.

We purchased Milgard windows in 2007, which came with a lifetime warranty. Unfortunately, the wood-clad windows are now peeling badly and cannot be repaired. Milgard inspected them and agreed that they need to be replaced. Over the past year and half, the Milgard installation team has visited our home multiple times. However, on each occasion, they have arrived with damaged, missing, or incorrect windows. We have also been informed that our windows are now obsolete and that the remaining inventory has been sold to independent dealers.

I have purchased only Milgard windows for my last four houses. NEVER AGAIN. Since Milgard was bought out several years ago, their products have become sloppy, defective, and their service is appalling. I recently put 30 linear feet of glass walls in my historic home in Tucson. Of the 7 floor to ceiling panels installed, two were defective: wavy glass on the edges. Milgard stonewalled me for 6 weeks before reluctantly agreeing to replace them.

We ordered Tuscany casement with the external SDL grids. About every window gird bar is crooked and it looks like a 3 year old applied them. The bottom of numerous frames are bowed. Dealing with service has been hard to schedule as I can't get an answer on when they will be to repair the faulty items. Numerous emails and phone calls are left unanswered so I have to make sure I keep reaching out. Would never order again from this company..

Milgard's Lifetime Warranty only applies to the lifetime of the original purchaser. Thus, even though the product is defective, there is little to no coverage to anyone else: 10 years maximum. How the fact of ownership can affect the product's defects is beyond comprehension; a defective product is defective regardless the owner. In denying my claim, Milgard suggested that I contact a local dealer to purchase a replacement. That's rich: buy defective products to replace defective products? Never again, Milgard.

Milgard windows are cheap and prone to issues. I have a slider that is literally falling apart and it will be 12 weeks before someone actually comes to my house to fix it. Their customer service is horrible. Do not buy Milgard windows.

We renovated our home in 2025 and installed all new Milgard windows. We had several issues: The windows arrived several months later than promised, delaying our entire project. After just a few months, several trim pieces were warping and needed to be replaced. Some windows have rough metal edges, where a cut was made but there was no filing or painting. We have to be careful when opening and closing the windows where there are some sharp edges. The window latches easily slide out of place - We’re constantly pushing them back together and back into place. In my mind, these windows are poorly designed and cheaply made. I definitely do not recommend.

When we purchased our townhome we were told the windows came with a lifetime warranty for original owner. We had several windows, due to loss of seal between the glass panes, replaced by Milgard with no issues. When we requested additional windows with similar issues a few years later we were told we needed to produce our warranty document. We, nor any other homeowners on the development ever received such a document. Then they claimed that because the original developer defaulted on the remaining property, and the bank took back any unsold units, one of which we purchased, it voided our warranty, because we were not deemed to be the original owner. I will NEVER....EVER...BUY A MILGARD WINDOW, OR BUY A HOME WITH MILGARD WINDOWS AGAIN!!!!

Updated on 03/07/2026: Started the install in December 2025 and completed today March 7th 2026. Worst experience I've had with any company. It's all written up in the BBB. In which I've been going back and forth with a Representative with your company. Ordered 19 windows. 5 were incorrect. Waited 2 week for new install date. When they came out all 5 windows were again incorrect. And this keep going on until today and they finally got it right. Close to 3 months I've waited. If they manufactured the windows correctly the install was to take 2-3 day. You can check out the details with the BBB.

My house is 12 years old and several of the Milgard windows have lost their seal. Milgard won't repair or replace them because they don't have the warranty and I'm not the original owner. The 4 windows in the bedrooms are sweating even well above freezing temperatures. I will not purchase Milgard windows when I replace them with something new.