Maytag Refrigerators Reviews

Since the one year warranty was up (of course!) we had to pay an appliance repair person $121 to come out. He replaced the relay with a Maytag relay and later that day the noise began again. After a few days the noise got louder and more frequent until the freezer shut down and we lost all of our food again. The next morning the refrigerator finally shut down.

The people who after hours answer the phones at Maytag are VERY RUDE!!!! to say the least. They are suppose to be out here tomorrow - we'll see what happens.

Two weeks later, I call Maytag again, where I get hung up on 3 times, transferred to the wrong department twice, and for 12 minutes listened to a lady dial numbers in my ear over the phone before disconnecting me. Dec. 21, 2006, I finally get a compressor. Dec. 22, 2006 the compressor quits working, all my food goes bad again and I can't do anything about it until after Christmas. My family has been living out of a dorm size fridge that my father happened to have in the garage.

I've spent $300 to purchase a new refrig. That's alot for us. I have children who require unusual and unique healthcare as well as a husband who too needs excessive healthcare. I don't have money to throw away. Nor do I have time to toss away either.

We have put an old old frig back in the garage, it must be 20 years old, no kidding but we put our meat, etc in it and just use the new high end Maytag for soda, milk and beer. What is a good make for replaceing it, we'd like to have the ice/water in door feature again. Thanks, Bristol CT PS, like many we also bought a Maytag Micro, its a piece also, it just goes off, no ligths no nothing. We unplug it, my wife keeps a little stool by the stove so she can reach the plug, it's all unbelivable.

Floor, food, bottom of cabinets and we are now wondering about mold!!! I have asthma !!!!

Maytag doesn't give a care about the consumer. Buy the product and deal with their problems. They will not replace this piece of garbage. I asked the service rep for a phone number for their corporate office and she replied with an address. I asked how a person would get in touch with someone by telephone and she replied with you can't. I guess Maytag/Whirlpool Corporate must work out of their garage? If we ran our business in this fashion we would be out of business. I will find a number for the corporate office and I will get results. This Maytag is less than 3 months old and I need to wait a least 24 hours before some Maytag repair person will be at my door. This is insane. I am a 58 year old woman and I have purchased major appliances since I was 20 years old. I have never encountered such an inferior product. In all these years I have never had a single service call on any of the applicances (none of which were Maytag).

The mental anquish I sustained during my request for service goes far beyond the spoiled food. It's a lose-lose situation.

I have two receipts for recently purchased fresh and frozen food. One is from Costco for over $200.00 and the other from Albertsons for over $100.00. This food was spoiled and had to be tossed out. I missed two half days of work at $40.00 per hour (massage therapist at an athletic club) and have another two half days lost pending the next repair. I estimate my lost wages totalling around $650.00. The total loss is around $1,250.00.

The last service call around August 2006 and the guy I spoke to at Maytag said that my appliance had been serviced for the same problem more than 4 times within 1 year and that someone from their LEMON department would be contacting me. No one did. Why am I not surprised. My extended warranty expires in January 2007. The guy from Maytag also told me he could give me my service history on my appliance. Like they had something to hide.

The ice maker has been replaced three times. The ice-to-door has never worked properly - it makes crushed instead of cubed. The refrigerator side stopped working and the produce drawers constantly have to be replaced because the entire front comes off in your hands and breaks.

We have probably spent over $800 in repairs.

This part was replaced again in early 2006 and now in September 2006 we are waiting for the part to come in the mail so we can replace it again. Fortunately the repairman was kind enough to show me how to replace the part, so I have no cost in labor.

I thought the Maytag repairman was not a busy man - sounds like job security to me.

Also, there are these plastic covers (that cover wiring) under the doors and they are constantly falling off. It is irritating. MY SISTER-IN-LAW PURCHASED THE SAME SIDE BY SIDE REFRIGERATOR AND SHE REPLACED IT AFTER ONLY ONE YEAR.

Now she has a freezer door that has rusted through. Maytag customer service told her it was NOT normal for water to be dripping from the door, but that my mother would have to pay $139 to have the problem diagnosed. She told them she did that already, twice, and noone could find the problem. All she wants is a new door ($100). Since it's out of warranty, Maytag won't pay for the service call or new door, even though the problem began and continued during the warrantee period. Since the door costs $100, it will be cheaper just to replace it. I told her to go back to Sears and see if the salesman will stand behind the product (and not just use it as protection from all the disgruntled Maytag customers! Ha! Ha!).

The customer service rep I spoke to on behalf of my mother was rude and had the audacity to say that my mother was lying!! It's obvious Maytag has no reputation to salvage so the consumer is left to fend for themselves. I had been considering purchasing the French door refrigerator with ice/water through the door and the double oven freestanding range, but after reading all the horror stories about Maytag appliances I'll look elsewhere! Thank God for this website. I've checked Consumer Reports and their information is very inacurrate. They should really check websites like this one or have a customer satisfaction link where the consumer can get the true picture of product reliability and service.

I don't trust that this problem can be permanently fixed and our extended warrantee is up in January of 2007. This refrigerator is only 4 years old and has given us more problems than any other appliance we've owned in our 30 years of marriage.

I will never buy another Maytag product and I'm really hesistant to work with Whirlpool as well. Maybe we have to step up to Bosch. i wish i woudl have looked on this website before I made the purchase. i will now, seeing all the many other ocmplaints about Maytag refirgerators and compressor failing - seems to me it's more than a part here and there - it's poor workmanship and inferior parts which lead to poor quality. Thanks!!

We managed to get Maytag Customer Service to send a tech after 2 days. At first they told us 5 days, and only because we had an emergency response due to medicine that needs to be in a frige. The tech, from Sears, spent 20 min trying to find the problem and then told me that he had to order a part...The ETA on the part? 2 WEEKS. We spent more than $2.5k for their product, and they don't have spare parts to guarantee a speedy repair. I asked the tech, if there was a chance that this could repeat itself...the response, Maytag has a problem with their refrigerator electrcal board, I wouldn't be able to guarantee that the problem won't repeat itself!

Tried to get a straight answer from Maytag Customer Service, about the why they don't have basic spare parts, and they gave me the run around.

In the mean time we lost all the food we had in the refrigerator and freezer. They told us to file a claim and it would be handled in 14 days.

We called yesterday and asked when we would get the check for our lost food ($157.25) and were told that they do not handle food claims. They said that we should have anticipated the lost of food and got that kind of coverage when we bought their product! Now if that make any kind of sense I would have never have spent $1500 for something that was going to go out of order.

Why are all of these Maytags failing? Maytag has to know there is a problem. Bottom line is we bulit our new home 5 years ago. So far I have replaced the fridge, the microwave, and the dishwasher, all new when we built.

My plan is to spread the word at every opportunity, to donate the refrigerator to someone to use for storing soda and to never, never buy any product remotely related to Maytag. I understand that Whirlpool bought out Maytag so now one must be assured that Whirlpool is not Maytag. The service department is an I don't care attitude. Let's put that sad, in the commercials, lonely Maytag man to rest.

I have had to use coolers with dry ice to maintain anything close to a working kitchen.

The service man from the local company (Wagners) said only 5 out of 100 don't make a sound. That seams strange -- my son has the same unit and 3 other poeple we know, their fridges are fine. We are seniors and payed a lot of money $1500.00 We bought the Maytag thinking we will get the best. Maytag really don't care. It is so bad we have friends over and it starts up and they say there is someone at your door.

We have thrown out over $400 of food and have to go out for breakfast, lunch and diner every day. Hello! That cost $$$$.

My mother and Uncle also own the same model. My Uncle has had the exact same problem with his freezer and my mother recently replaced the computer panel. I phoned Maytag after reading several complaints on this website. They deny showing any complaints, as a matter of fact the girl stated I have never had a complaint of this kind on this model. I told her that for the price Maytag should be ashamed to put out this low standard of products. I have an Amana side by side in the basement that is over 20 years old without a problem. I will not purchase any Maytag product in the future.

On 2/24/06 the repairman replaced the defrost heater which cost me parts and labor plus spoiled food. He did not fix the water dispensor problem. On 4/7/06 he replaced the air return part. Then again on 4/11/06 he replaced the defrost adaptive board and charged for that part . For the 3rd time I had spoiled food to throw out.

The plastic hinge cover pieces never stayed on, even though the set up men came back out to try to get them to stay on.

The side panel of the main shelf cracked while under warranty, but the repairmen kept cancelling so we just said the hell with it.

About 2 months after that, the water through the door warranty was expired, the ice maker part that pushes the ice through the opening stripped and no longer would push ice out the opening. That also meant the end of crushed ice as well.

Since we had only finished paying for it just over a year before, we really did not have the money to invest into the repair of these "luxury items" and did without. We still could get chilled water through the door, but to stop it from flowing one had to open the other side or the water would keep flowing.

The outside door light would also mysteriously turn itself on after filling a glass with water and we would be unable to turn it off, having to wait at least one full minute before the outside door switches would mysteriously work again.

About 3 weeks ago, and a little over a year after the warranty on the compressor is up, the non-freezer side of the fridge became warm while we were gone for the day. All the food was spoiled and had to be tossed. There went about another 100 bucks. Upon a closer examination, it appeared that the upper left hand corner of the fridge (inside)was frozen. We let that thaw and it seemed that did the trick.

About a week and another 100 bucks in groceries later, I awoke to hear the sound of running water at 4:30 in the morning. The Maytag was pumping out water by the ton , through the door, and it was kind enough to even turn its little light on for us. It swamped my kitchen floor and soaked up into my kitchen cabinets. It took every towel in the house, 2 8 packs of Bounty towels and a squeegee to get all the water out the door. Most of the food in both the freezer side and the regular side was thawed and mushy.

The repairman came and put a new "Brain" in it (computer board) for the fee of $347. Imagine our surprize when nearly the same thing happens a week later. This time, it wasn't the water throught the door controlled by the mother board causing water to once again cascade all over my kiitchen, but the compresser died a sudden death, causing all the ice to melt and to just pour through the door opening, sort of like pouring a gallon or two of water on the floor.

All my calls to Maytag were met with the same company line- they think that 6 years is an "old fridge." I bought this stupid Maytag to replace a cheap Hotpoint purchased in 1971 for around $175-$220 that had ONE service call in all those years.