Maytag Refrigerators Reviews

From reading the consumer complaints, I can see I am one of several people that have Maytag refrigerators which have very serious problems in cooling and the freezer icing up. When the service man came to replace the recalled part and I asked him about the freezer icing up and the refrigerator not cooling, I was told it was a design flaw in the drain system and there was nothing that could be done about it. So this tells me that Maytag has been aware of the problem and apparently has done nothing to correct the problem in any of the refrigerators they sell. Consumers are being taken advantage of and Maytag should be held accountable. As I am typing this, the temperature in my refrigerator is over 50 degrees. I have had to throw out hundreds of dollars in food and I’m not in a situation where I can purchase another refrigerator.

We own a Maytag side by side refrigerator, model #msd2356aew, serial #10050669wd. In both recalls, we have been told that ours is not included; therefore, we are not entitled to receive any repair. We purchased this refrigerator in 1999. We also had a protection plan in place until 2006. This was purchased when we purchased the refrigerator. Within the first 2 months, I had a problem with the ice-maker. I called the store and was informed that I would need a retro-kit. The refrigerator was not keeping the food cold. In fact, it was warm. The service dept. had us wait for 4 days to install the new retro-kit. All food was spoiled; this after only the 2-month point, but this was only to be the beginning.

We have a Maytag Plus (bottom door) refrigerator. The unit is a little less than 5 years old. The freezer and the refrigerator have both stopped cooling - just the lighting is on. Of course, like everyone else expressing concerns on this site, we checked to see if our unit was under warranty. It is not. I have conducted an online search for problems with the same model number as the one we have. Many, many, many, many, many complaints came up. Clearly, this is not an isolated issue. Are there any consumer class action suits against Maytag regarding the seemingly same, exact problem we all have had with our units? Please assist.

We recently bought all stainless steel appliances. The biggest complaint and after 3 technicians later, is our Maytag 3-door, bottom freezer refrigerator Model # MFI2569VEM. The ice maker spits out broken cubes, chips my glasses and I have to wipe up the floor every time. The water dispenser is not cold like Hinckley & Schmitt water. I was told it's only tap water. How do we as consumers know any of this in the store? Also, don't buy the 30" Gas Range Model # MGR6751BDS. You can't fit two pots, much less place four all at once on top. The back is poorly made which takes up the room for the pots. So, when buying appliances, bring in your pots & pans, 9 x 13, etc. to see if they fit. And don't let the salesman tell you stainless is nice. It's not. It shows all marks and it is definitely hard to clean.

We purchased a Maytag bottom freezer refrigerator in October 2006, and we are now on our third part that regulates the defroster. The refrigerator stopped being cold. Both repairmen (who replaced the 2nd and 3rd parts) said they have replaced many of these parts. By reading the other complaints, it is a very common problem. Maytag should be held accountable! We will never ever again buy or recommend Maytag! So much for their ad campaign. Maytags now always need repairs!

My 1-year old Maytag fridge conked out so I called Maytag immediately. They told me that my model was under recall for defective parts and that they would send someone out to fix it. When the technician arrived, he told me that he was only there to fix the recall problem and that the fridge not working was due to a bad defrost assembly. I called Maytag back and they told me that the fridge was covered under the manufacturer's warranty; however, the defrost assembly cycle was not included. I ranted and raved how ridiculous this was but to no avail. I ended up paying $300 for the repair and about $200 in loss of food. Thank you, Maytag!

My barely 1-year-old Maytag bottom freezer refrigerator has stopped cooling in the refrigerator section. This has now happened 2 times. The first time was only for a day and the following evening it began cooling again on its own. We attributed it to having lots of company on a hot day and figured the door had just been opened lots of times. This last time it has lost coolness over the last 3 days. Ice has formed both on the front of the door of the freezer as well as on the back wall of the freezer. This time we lost all of our perishable food: 2 1/2 gallons of milk, several packages of meat and lunch meat, vegetables, fruits, etc. Most concerning was that it compromised 4 bottles of very costly insulin.

I purchased a bottom freezer refrigerator MBB2256GES in November 2004. I paid $1,800 with tax. The unit has failed 3 times, all out of very limited, poor warranty period. I purchased it from the Future Shop, they would not provide me with any assistance. Each time, the unit has the same failure, reducer relay in the compressor. Each time, I lost all foods in the freezer and most in the fridge. Each time, out of pocket expenses of nearly $200. I contacted Maytag for warranty information and all they wanted to do was collect personal information for marketing purposes, I'm assuming.

I purchased a Maytag bottom freezer refrigerator (model # PBB1951HEW; S/N 11966740GN) less than 4 years ago. The compressor, under warranty for 5 years, gave out a few weeks ago. During the service call, the technician accidentally broke off a copper tube and my refrigerator was deemed not repairable. Maytag immediately tried to distance themselves from the service technician, claiming he was not certified. He has, in fact, been working with them for over 20 years. Maytag then offered me a pro-rate exchange. They would replace my refrigerator with a new model for $516.84. I negotiated the cost down to $316.84 and asked that they throw in a 5-year extended warranty as a sign of good faith. Janet at the customer experience center flatly refused. Maytag’s limited warranty lasts only a year and is not even listed on the Maytag website; customers are asked to call the customer interaction center for details. I have been without a fridge for over 2 weeks and lost several hundred dollars worth of food.

I purchased a Maytag refrigerator (model # MFI2568AES; serial # 10566513JP) on 11/2006. In less than three years the unit has failed 6 times. Each time the warranty company has responded to the claim; however, they have not been able to effectively repair the unit. On one occasion the warranty company stated that if the unit failed 3 times, the unit would be replaced. As of the last complaint on 07/12/2009, the same warranty company stated that the only way a unit can be replaced is if the unit fails 4 times and those 4 times must be within the contract period. We have renewed the contract four times, but the repairs have spanned over three contract periods. Therefore, each time the contract is renewed it resets the count to zero as if no problems have occurred. This is clearly designed so the warranty company has the advantage of motivating the customer to renew the contract without them having to take any real action on a unit that is obviously a lemon.

I came and the fridge was going bonkers, lights flashing and ice flapper in-door would not stop. I called Maytag and guess what? My warranty expired two weeks ago. So sorry. After checking online and seeing all the problems, I called back and they said they would overnight FedEx the part. That was six days ago, still no part and several hundred dollars of food in the garbage. I was never offered an extended warranty for this $2500 fridge and now I know why. What a shame.

I bought a Maytag bottom freezer refrigerator (Model MBF1956KEB) and the refrigerator section stopped cooling after 3 days of being delivered. The freezer's back panel forms a block of ice. I tried defrosting it manually but it does not work. I called the store where I bought it and they are trying to get it fixed ASAP, but are still waiting for the part to arrive. It has been a week.

I bought a refrigerator last December 2004. In August 2007, I had to put a new compressor - August 2009 came, and another new compressor. I have called and asked at the very least for a 4-year warranty. The response was that would give me a 10% discount on a new refrigerator. I feel that this refrigerator is a lemon. I paid $1,900 not even 5 years ago. I have had to pay for the repairman's service calls plus the cost of the food I have lost. I have been without a refrigerator for weeks at a time. I am not sure what to do from here. My fear is in another 2 years, it will go out again and the cost is $700-$900 for repair. At this point, Maytag has covered the cost of repair but only until the 5-year mark. What do I do?

We have a Maytag Plus side by side refrigerator/freezer. From early after delivery, we had to replace the ice-makers. Then, the door push pad switch went out and a service man replaced it. Shortly after this, there was a leak in door which, after a while, it started showing rust over the edge of the plastic cover. Now, we have a top of the line unit that looks like **. All because either the service man messed up, or because of a defective water connection in the door (because it leak water or moisture, causing issues with the door switch control). The repair people play this game with homeowners and factory so that homeowners get the shaft! Well, we are remolding the entire kitchen over the next several months, so guess what brand of five new appliances we're looking at?

Less than three years ago, we furnished our new home with what we thought were good quality Maytag appliances, refrigerator, washer and dryer. Currently our S/S fridge/freezer, Model #mzd2663keq, Serial # ** sticks in defrost mode. I have a temp. probe in the freezer. When it sticks & heats, you can watch the temp. go from -2 to 40 F, if the plug is not pulled. The defrost board was diagnosed by a repairman. Four boards later, it still sticks & heats. Using any of these boards, at different times - no pattern, produces a fully functional fridge, for a while. Then something else happens and causes it to stick & heat. This has been going on for months. It works, then it does not! We no longer keep anything too valuable in the freezer section. We rely on the old freezer in the garage.

I purchased a $1700 Maytag side-by-side fridge and have had nothing but problems with it -The ice maker constantly jams (It has been replaced.), the water holding tank has been converted to a tube system, the drawers don't keep the correct temperature, and after the 2009 safety relay recall, the fridge stopped working. As it is no longer under warranty, I was forced to pay a $276 bill to have it fixed. The A&E service rep told me the part cost $88, but the labor was almost $200. It took him literally 10 minutes to replace this part. When I asked how much they charged per hour, he told me they don't charge by the hour but by the job code. It sounds like bologna to me.

Maytag refrigerators had a relay recall. My refrigerator fell under the recall but had actually failed before the recall (part melted and smoked). When Sears came out to fix the fridge, the individual service call was going to cost more than purchasing a service agreement, so we paid for our repair by buying the service agreement ($50 cheaper). Maytag will not reimburse for the service agreement, even though we would never have called Sears or purchased a service agreement if our fridge hadn't failed due to their faulty relay.

The refrigerator is not cold and the freezer is icing over. This has happened a few times now. Luckily, we still have insurance on it. We bought this from Sears in 8/2002. It used to be a year between repairs. Now it happens every 6 months that something goes wrong. I go into the internet about Maytag today and found out it is still happening today with the new Maytags. How come you people haven't stepped up and notified the public of this? Not in your magazine, but on TV where it would get to all the people and stop the public from buying this piece of junk product. It tells me that you guys are no help at all and are part of the problem.

I am very disappointed in my Maytag french door refrigerator which I purchased in April 2006! I thought I was purchasing a very good product. Wrong. I spent over $2000 for an inferior product. First, the computer board went out in first year and a half. Warranty barely covered it with a lot of runaround. It took me hours on the phone complaining. Finally, Maytag agreed to pay. This year, July 2009, the icemaker went out. I called Maytag and no recall from what service rep said. I can't believe that something that expensive has problems so early in its life. My grandparents believed in Maytag; unfortunately, things have changed so do not buy this product.

We received notification of the recall from Maytag in April 2009. We were scheduled for repair on July 9. We waited all day but received a call from A&E service (It's apparently a company Maytag contracted with. We have heard they are owned by Sears.) at 4:45 saying they would not be able to make it out that day. They came on Friday, July 10 and installed the relay.

My fridge suffered a short circuit, blew up the compressor, and scorched the wall behind the fridge. The costs of repair were too high to merit doing it. So we threw the fridge out. We then learned of the recall. Maytag is not offering to compensate for anything other than the 78$ diagnosis. They refuse to discuss this further. They admit the fridge was faulty, but since I don't have the fridge, they won't do anything about it. If a class action suit gets going, I would vote yes.

This is related to the Maytag recall on the side-by-side refrigerators. The recall part was installed about five weeks ago. After about a week, the fridge began to get too cold and the milk froze. So, my wife turned down the temperature. Within a couple more weeks, the fridge got really warm. So I turned it up to max, but that didn't fix it and some of the food spoiled.

We had our Maytag refrigerator's side-by-side relay switch replaced on 7/8/09 because of a Maytag factory recall notice. The very next refrigerator was broken. They sent another repairman out the following day to fix and charged us $286, claiming it was unrelated to the relay switch replacement. We purchased our refrigerator in 2002 and have not had any problems with it until they replaced the relay switch.

We purchased a Maytag refrigerator in March 2005. About 1 year later, the ice/water dispenser stopped working and we noticed a burnt smell. And the release bar for the ice dispenser was melted. I called Fry's, and they refused to help, citing I didn't bought the in-store warranty. I called Maytag. They stated that they have a documented warranty for me and asked if I registered the product. They said they could send a repairman but with fees.

Well, they got me too. Relay switch was replaced on my Maytag side by side refrigerator on June 30, 2009 right after that the unit stopped cooling. I had a second repair guy stop, problem is not related. Yeah right! They want $280.00 to repair the unit. I declined. Then they wanted to charge me $80.00 for the service call.

I purchased a new side-by-side refrigerator from HHGregg on May 11, 2008. The ice maker has never worked right, and it finally quit working in March 2009. I called and visited the store (HHGregg), and I had warranty paperwork for 5 additional years. Customer service folks at the number provided told me to call a local repairman, and I did. Well, it is now, July 12, 2009; and they still haven't shipped correct parts yet. They promised by Friday. I have spoken with way too many people to list, but this is ridiculous beyond belief.

Our refrigerator compressor, and possibly the relay, stopped working, so we had a repairman come look at it. He said that he had replaced two relays in the fridge but that it looked like the compressor was shot. So we called Maytag, and the person we spoke with said that it was out of warranty and that they could not help. So 4 days went by and we're trying not to spend $4700.00 in repairs. But we had to go to Lowe's and purchase a new Whirlpool fridge ($1190.00). The day after we bought the new fridge, we got a letter from Maytag which indicated that Amana have been having problems with a certain model number and serial number and that they give the listings. Ours match the recall serial number and model number, but when we called back, Kevin told us that even though the model and serial number matched, it is "not" one of the ones on the recall (after we mentioned the fridge was broken).

I have the Maytag Wide by Side refrigerator. For the second time now, it has gone out. The first time the defroster went out - causing the refrigerator to quit cooling - then causing us to lose food, etc. Got the replacement part - then got the recall repair (the fire hazard) - now it has gone out again - can't get the refrigerator under 65 degrees. I have a $300 refrigerator in my garage that has performed infinitely better than this $1,700 one. The consequences were; lost food, repairs that didn't fix the problem and a refrigerator that doesn't work.

Simple Maytag refrigerator, MTB1956 GEQ. 7.3 years later the freezer fan dies; 4" Panasonic fan-motor combo. $155.38 parts, $178 labor. Purchase warranty for $81, A&E truck. 11 months later, it dies. Replace under warranty motor start relay and motor capacitor. Relay made in Brazil. Service van is not A&E, but an unmarked truck with no yellow pages listing. No receipt offered.

I bought this French-door refrigerator on January 7, 2008. I contacted Maytag in June 2009 to see if they could help with the expense of repair. They gave me the name of their repair service. A serviceman came out to do repair and found out that he needed a repair board to make the repair. After he left, we found out that nothing worked anymore. We had to remove all items from the refrigerator. We lost several items and we had to wait a week for repair. Maytag finally said they would pay for parts but not for labor. This was an expensive repair and it was only 16 months old.

A&E Factory Service came to replace the recalled relay switch in our fridge. The technician then said that the condenser fan was not working and needed to be replaced. I had never had any problems with the fridge and demanded that the work be done at no charge. A&E refused, but Maytag said they would authorize the repair at no charge. When a second technician from A&E came 4 days later, he said the electrical connection was good but the fan motor was burned out. Maytag then denied saying they would authorize the work and I told the technician to leave. When my husband went to remove the fan with the intention of replacing it himself, he saw that one of the electrical terminals was bent/unconnected. When connected properly, the fan worked fine. Either A&E has incompetent technicians or they are intentionally sabotaging appliances to obtain more work. Why does Maytag continue to hire this company when there have been so many similar complaints?

Maytag French Door SS: It is 2 1/2 years old. I have called for service on the ice maker at least 3 times and mickey moused it the other times to get it to make ice cubes. I had the guy out today, and well, it needs a new ice maker already. You spend $2500 on it, and it breaks after 2 plus years. Come on, Maytag, do a recall and fix the problem so it doesn't break. It's probably the motor mechanism. Help all of us!

We have a side by side Maytag 2003. There is no build up on defroster but water comes into freezer from defroster area onto freezer floor. It builds up and also leaks out and onto our floor. Now, our floor has buckled on both side of refrigerator and freezer. It seemed to start after repairman fixed recall item a month ago. We had defective defrost controller replaced in 8/08.

My refrigerator was on the recall list for possible fire hazard. Repairman came out to replace a part which took 10 minutes. After he left, our freezer stopped working and now the refrigerator side has stopped working. Complete loss of food. Being Sunday, I did get an answer at Maytag and A&E but nothing can be scheduled until Monday. I am a mother and this is an extremely difficult situation to manage with two small children. I am mad and moved to file a complaint and investigate starting or participating in a class action. I know others have stated the same. We are all being taken advantage of. This is not the first time I have complained about Maytag and their supposed service. I filed an e-complaint directly to them two years back for their handling of my ice machine repair.

I had a leak at the water line connection, the tray and tray holder under the water/ice dispenser. Maytag should stick with washers/dryers as they make a lousy refrigerator. I should have bought a Kenmore! The water leak left marks on the kitchen carpet that cannot be removed. I'm unable to completely remove stains from the tray. Also, the tray holder is rusty!

I purchased a Maytag refrigerator, model # MTB2156GEW, five years ago. Within two years, motor in freezer burnt out and had to be replaced. I called Maytag and they replaced motor. It cost over $250 in parts and labor. I watched him repair, remove cover, remove two screws, remove clamp and plug new motor in. Well, this part burnt out again, not even three years and it's bad. I called seven places to get this part. It is on backorder until July 15, 2009 with no guarantee that they will have it then. I spoke with Maytag and found out about faulty relay switch. They sent a tech out from A&E. I waited all day from 8 am to 5 pm. He came at almost 5, supposed to replace part, left me no paperwork or proof that this part was replaced.

I purchased Maytag refrigerator model # MTB2156GEW five years ago. Within two years, motor in freezer burnt out and had to be replaced. I called Maytag and they replaced motor and it cost over $250 in parts and labor. I watched him repair, remove cover, remove two screws, remove clamp and plug new motor in. Well, this part burnt out again not even three years and it's bad. I called seven places to get this part. It is on backorder until July 15, 2009 with no guarantee that they will have it then. I spoke with Maytag and found out about faulty relay switch. They sent a tech out from A&E. I waited all day from 8 am to 5 pm. He came at almost 5, supposed to replace part, left me no paperwork or proof that this part was replaced.

I have Maytag Fridge MFI2569VEM0, double doors with freezer on bottom. It’s new fridge and we have new house. Ice maker has broken and flooded our kitchen twice. It was repaired once and the repairman promised it was a “fluke”. Fridge goes back to Appliance Store tomorrow! It damaged the wood floor and ceiling in the lower level.

I have Maytag Fridge MFI2569VEM0, double doors with freezer on bottom. It’s a new fridge and we have new house. Ice maker has broken and flooded our kitchen twice. It was repaired once and the repairman promised it was a “fluke”. Fridge goes back to Appliance Store tomorrow! It damaged the wood floor and ceiling in the lower level.

I had a fridge delivered on June 5th that I ordered from an actual Maytag store and not a reseller like Best Buy. I paid $1000 for the side by side and purchased a three-year warranty. The guys came to deliver it the next week and I thought it was strange that the same guy who sold it to me also delivered it but no biggie. They came in and took out my old one (the compressor went out). Then I got called outside to take a look at the fridge. As soon as I walked outside, you could see a golf ball sized dent in the side of it. I did not purchase a scratch and dent fridge. John, the seller and delivery guy, said that I could either take it with a discount or they could order me a new one and have it delivered the next week. I told him that I didn't purchase a dented fridge but I couldn't wait for a new one as I didn't have a second fridge in my house and I have a family. I told him to bring it in and I would discuss it with him when my husband got home. I asked him what the discount would be and he told me well since it's not the highest end model, Maytag will probably only give me $50. I said who cares how much I spent or what model it was, I didn't order a dented fridge.

I received a refrigerator recall notice from Maytag regarding a potential fire hazard which may occur regarding some component in the back of the unit. It was replaced; however, the refrigerator side no longer was getting cold and needed a repair of $301.00 to replace the control panel and thermostat.

Our Maytag Elite refrigerator (model 106.52209100) manufactured by Whirlpool very nearly to what I can see caught fire this morning. The relay is melted and fried and has apparently burned out the compressor (relay part # 4SP1101). There is a recall on Whirlpool/Maytag/Kenmore refrigerators which was caused by the failure of the relay (appears to be a different part number but with the same issues of catching fire).

Maytag Refrigerator Recall Notice: Maytag is being disingenuous regarding its commitment to repair and rectify this fire hazard. My refrigerator (which is on the recall fire hazard list) is recessed in cabinetry. When a repairman arrived, he refused to pull it out unless I signed a waiver absolving him of any damage caused by him to get to the rear of the refrigerator. When I refused to sign the document, he left without making the repair. In a telephone conversation, he later stated that it was a two-man job and Maytag would only pay for one man. When this information was brought to the attention of Diana, a supervisor in the "escalation department" of Maytag, she insisted that the form be signed, or as an alternative, that I accept the sum of $75 in full satisfaction of Maytag’s recall/repair obligation. It also made no difference to Maytag that I and my husband are senior citizens and are unable to personally remove the refrigerator so it can be repaired. This does not seem to be a good faith attempt by Maytag to fulfill its recall obligation.

A month ago, my Maytag refrigerator started smelling like it was burning, making noises, and finally stopped working. I lost everything in the fridge and the freezer, which was such a waste, since I am receiving food stamps. I bought this piece of junk in Portsmouth NH on Christmas Eve in 2003. I was desperate, because it was Christmas, and needed the appliance immediately. I got nowhere with State Street Discount or Maytag, so I called 3 different times to report this issue to the US Consumer Product Safety at the above phone number. I was told this fridge was not in the recall. My numbers match on the recall notice (model number "MT"B22156GE*).

My refrigerator went out back in February, around the 20th. The compressor went out. I talked to Maytag and since the refrigerator is only 2.7 years old, they would give me 50% off the parts, so I said okay. I hired the repair company locally and they charged me $306.00 to install the parts and install the new freon. The refrigerator still did not work. The technician I hired then called Maytag himself and told that the compressor did not take and additional parts are going to be needed to take care of the problems. Maytag agreed to send us the parts free of charge.

After the replacement of a part due to a Maytag refrigerator recall, my refrigerator stopped working completely. A&E was sent to my home to replace the part. After reading other complaints, I am certain something isn't right with A&E. I lost over $200 of food.

We purchased a Maytag Plus refrigerator because of the fine Maytag reputation and to match the other appliances in the kitchen. I guess, compared to the long list of upset customers, we are somewhat lucky. We have not experienced any technical difficulties until the door that holds the ice maker started peeling and looking rusted. We called Sears, and Sears told us to contact Maytag, and Maytag said nothing. It was our problem and we had to fix it. A year later, we have a large rusted area close to the handle. It looks so pretty! This week, we received in the mail a letter from Maytag advising of a recall due to potential fire hazard. My husband called the number on the letter and they sent a tech today to replace the faulty part. He also gave us a $468 repair estimate to change the door. My Maytag washer (of 2 years) stopped working in October and it was cheaper to buy a new washer ... Go Maytag! And, I really mean, go, and take your crappy products with you.

Our Maytag refrigerator went out on February 5, 2009 during the night. I called 3 different Whirlpool service companies on the 6th. They told me it would be a week before any of them could come out to repair the unit. Being a diabetic with insulin to store plus all the food was now at room temperature, I called a local service provider who could come out that evening. He replaced the part that is on the recall for starting fires, a relay.

I bought a Maytag fridge in 2000 and have had to fix it no less than five times since I got it. It stops cooling and my food spoils. I've paid more to fix it than it was worth - $1,100.00. I was told by a Sears repairman that the fridge is a lemon and it freezes up. The model I have has to be fixed repeatedly. It was the top of the line when I bought it - model #MSD2456DE Maytag Plus. The water on the front door won't stop pouring either. It is crazy! It makes me crazy! I have asked Sears over the years, different managers, to reimburse me or give me the Maytag dealership number to call. I was told recently when I called again that I could buy a new one and they could discount it down to $1,300.00. Well, just great since I only paid $1,100.00. So why would I buy another product from them if they won't make good on this one?

I purchased a Maytag refrigerator model #MFI2568AEW in August of 2007 and it just started experiencing problems; specifically the control panel lights flashing and the flapper valve for the ice dispenser is cycling open and closed causing a popping noise. I called Maytag customer assistance this morning. They did not know what would cause this problem and suggested I get a Maytag certified technical service representative to look at the refrigerator (at my cost). I then did some research on the internet and found numerous other owners of this refrigerator that had the same problem (in 2007 and 2008).

I too purchased a Maytag refrigerator because of their reliability. I, too, was burned! My refrigerator has had so many repairs. It has cost me 6 times what I paid for it. The compressor constantly keeps going out. Every time, I have had to throw out all the food in the fridge/freezer costing me hundreds of dollars. Maytag does not care and has no customer service. They don't even have Maytag repairmen. They just contract with whomever is in the area. Even if the part were covered (which they always found some excuse why it wasn't), I was still responsible for the labor. Do not buy Maytag. It is the worst as far as reliability. If you get one year out of your appliance, good luck to you.

If you have a Maytag appliance and it stopped working, don't bother getting it fixed. Throw it out the door. If you don't have one, then you are one of the lucky ones. I have a Maytag Plus refrigerator, model# MSD2556AE. Last month, the refrigerator stopped working. I contacted Sears and made appointment for a technician to come out and fix the fridge. A technician came out, investigated, found what he said the problem and got the fridge running. After paying a fee of a $186, the tech went about his business. Couple hours after the technician left, the fridge stopped working again. Hah, I was furious. Like most people nowadays, barely have money to buy groceries, now I am an extra ~ $200 deeper in a hole.

I purchased this refrigerator from Maytag on September 5, 2005. This is now April 8, 2009. I have just had to spend $378.25 to replace the third ice maker in this refrigerator. The initial one went out approximately one month after its warranty expired so I had to pay for another new one at that time, and now this second one I paid for has failed completely. I seriously feel that Maytag is misrepresenting itself as a reliable appliance manufacturer. I bought the Maytag because of their former reputation. I also have a Maytag washer and dryer, but I certainly will never purchase another Maytag appliance. My last refrigerator/freezer lasted almost 25 years - it was not a Maytag. I am deeply dissatisfied with Maytag's customer care and I feel that some adjustment should be made for the exorbitant costs on the repair of such an expensive appliance - it is a French door, bottom freezer model - one of the most expensive models available at the time of purchase.

I came home from work to find water on the floor and a burning smell in the air. I opened my freezer part of the refrigerator and found it was not working. I cleaned it out and called the next day for a repairman to look at it. He could, on Sat. and fixed it. It was the relay switch that was bad. I paid him and then went to Walmart to replace everything in my refrigerator and freezer which was not cheap. Later, I found out from a relative that he had one of the recalls and Maytag fixed it.

Maytag has a massive recall on their refrigerators and mine has done exactly what the recall is about. It has almost started a fire two different times after being repaired. The front ice/water dispenser has completely melted twice and caused minimum smoke damage in my kitchen. It melted the front panel beyond use. When it faulted on three different occasions, ice and/or water would start dispensing and then smoke would roll out of the panel. If I hadn't been there the last time, it probably would have burned my house down. I plan to take legal action since Maytag won't claim responsibility. My model# is MSD2356AEW. They say it is not on the recall list, but if it is not, it definitely should be. Any help here would be greatly appreciated.

I, too, had my Maytag fridge repaired with a "replacement" relay a week ago and, lo and behold, my fridge stopped working yesterday. Now I am SOL about the food and such and I am just hoping that the part was faulty. What a crock of **.

Bought a Maytag side by side refrigerator in 2000. Model #msd2454fr. Nothing but problem. Water leak in freezer bottom. Then stop making ice. Replace parts, still not working. Now Jan. 1, 2009, not cooling. Ref. or freezer. So I guess with all the complaints, I'm not investing any more money in a Maytag. Thankfully, we have an old ref in basement that's over 20 years old with no problems.

On Aug. 29, 2002, my $1,700 Maytag Wide-by-Side Refrigerator was delivered from Lowe's. A few months after the 1 yr. warranty expired, I had to have the hinges replaced on both doors as they weren't closing tight (cost approx. $200). Two years later, I had to have the hinges replaced AGAIN. Last month the cap on the door ice dispenser broke (have to manually close it). This past Mon., 12-29-08, I called the repairman to come fix it--we made an appointment for tomorrow (1-2-09). Today, New Year's Day, I woke to find the fridge luke warm and the freezer barely cold!! Since it's New Year's Day, I know I can't get the repairman out today (fortunately, I have the appointment I made on Monday for tomorrow). In the meantime, all the food I purchased yesterday for the long holiday weekend is rotting.

I purchased a Maytag stove and refrigerator in 2003 and in the summer of 2007, I had to have the motor replaced in the refrigerator. Now, I need to have the oven fixed on the stove. I have an F1 code and a lot of beeping. I cannot believe I have to spend all this money for repairs when the appliances are not that old. When I bought them, I was replacing 25 year old appliances.

I bought a new Maytag Plus bottom freezer refrigerator (MBB2254GEW) from Home Depot in June 2004 after diligently researching the best product. I bought the Consumer Best Buy recommended by Consumer Reports. I had multiple instances of frozen produce, but kept turning the temperature down in the produce drawer. Just before Thanksgiving 2007 I noticed a sheet of ice covering the bottom of the freezer. I called a repairman and spent $300 to have the evaporator fan replaced.

My 6 year old refrigerator (Maytag Plus model mtf2156gew) caught fire. The description -- acrid black smoke billowing from the bottom of the fridge -- frighteningly matches many other descriptions on this site. 5 minutes later, the fridge was spewing the smoke. Whirlpool sent a repairman (on their dime) the next day. He said he'd never seen anything like it. The little box that the wires plug into had melted to ash. There was no property damage, aside from a non-working refrigerator, a stinky smell, and several hundred dollars in lost food, thanks to my husband's quick response.

We purchased 3 new Maytag appliances from Home Depot in March 2007. Within months the bottom-freezer refrigerator began freezing food in the crisper and other areas of the frig. After several weeks of throwing out frozen food, I noticed a banging sound that continued until ending with a loud pop which continually went on day and night, loud enough to wake us up. I called the company and they said they would contact our local Maytag repairman and he would be in touch within 24 hours. It took several more calls and a wait of several more weeks before a repair technician came out, and made a small change in the frig, and for a while things seemed to be alright. Soon though the food began freezing again, and the noise started up. So did my phone calls, and promises to send out a repairman. By this time about 8 months elapsed since the purchase and I was anxious to have this resolved before the year was up.

Handle from bottom freezer keeps falling off. Bought in January 2007. ABT came in and replaced the bolts and handle in April 2007 and now it is out of warranty and handle won't stay on. Cost of handle is $27.00 and bolts are extra and I would have to replace it. Maytag refrigerator over $2000.00 shouldn't be doing this.