Maytag Refrigerators Reviews

We purchased a side-by-side Maytag refrigerator (Model MSD2732GRQ) in July, 2004, to replace our 27 year old Amana after it failed. We have replaced the compressor under warranty. It was 15 months old at the time. And once the 'sealed refrigeration system' is opened - even by a certified Maytag repair serviceman - ALL other parts within the 'sealed system' are no longer under warranty of any kind. It took SIX weeks for a new compressor to arrive during which time we, and our H.S. age kids, lived out of coolers - not to mention all the food we lost initially. Of course we were told the new compressor was arriving 'within a few days' every time we called.

Like most people on this site, we have had nothing but trouble from a very expensive $2300 French door stainless steel refrigerator purchased on 9-18-06. The very first day, the ice maker would not work and we had to wait for two weeks for repair. Since that time, we regularly have to pull out the ice maker as it jams with ice that falls behind the ice tray.

Sadly, we purchased a Maytag refrigerator in December 2006. We are currently listening to the drumbeat of the FOURTH damper that has been installed in this unit. Maytag admits that a poorly engineered damper is the cause. They refuse to trade or issue a credit, claiming that a noisy (really noisy!) damper is not a defect. The Maytag Customer Service department was absolutely useless! They have stated, in essence, that as long as the refrigerator is cooling properly, they have no liability regarding noise issues.

Our Maytag refrigerator, Model MSD2456GEW, has just had to have its compressor replaced at a cost of $600. It is only five years old. I thought if I spent $2200.00 on a Maytag it would last a long time. This is very disappointing. I also now have to replace a large portion of my hardwood floor as it was ruined by water leaking out of the fridge. When I search for contact information for Maytag/Whirlpool, there is none to be found. They have a phone number but it just leads from one automated menu to another. Is anything being done to stop this company from selling appliances that will be sent to the dump after a very short lifespan?

I have a 1 1/2 year old Maytag French door, bottom freezer refrigerator. The control panel started flashing, and the ice dispenser door cycles constantly. The repairman says it is a common problem that can be fixed by replacing a circuit board that costs $500! Does anyone know if there is a recall or a hidden warranty for this problem?

four weeks ago we took the bottom glass shelf out to reset the shelves. Since it was out,wiped it off. While replacing this shelve back into the refrig,it proceeded to explode shattering glass as far as across the room and into the top of my foot (approx 4 ft)the glass scratched my husband's glasses and cut him in numerous places.hands,chest... Made 3 or four phone calls to Maytag. They are sorry but new shelf.shipping will be about 55.00 on this 4 yr old refrig.(out of warranty ) Never a call from Maytag. I'd prefer a refrig from China next time/nothing could be this unsafe.

I bought my Maytag refrigerator at the end of Feb. 2006. As of tomorrow, it will be my 7th service call. I already had 3 parts replaced and 2 more are going in tomorrow. I had trouble with the ice flap, flapping all night; and I had water leaking out after I was done getting the water needed. Now it's leaking more water than before. One repair man told me "Oh, yeah, they're having a lot of trouble with that." When the flapper started flapping, I had to wait 2 weeks before I could get it fixed. In the meantime, I had to keep making or buying ice to keep my husband's Insulin cold!!All the food had to be thrown out and 2 parts replaced. They told me I was getting PRIORITY service, because of the Insulin! That's what they call Priority? Maytag doesn't care; they got their $$$ out of all us fools. I did get the extended warranty, but who's going to pay me for 7 days of waiting 8-to-5 for them to come, not to mention all the food that was lost? I just want my $2800 back so I can go buy something I don't have to have repaired 7 times. I already emailed the BBB about them. So far I haven't heard back. Oh, by the way, when the repairman was here one time, I asked what part is going to go next? The guy told me to write all the parts on pieces of paper and put them in a hat. At least there is one honest repairman!

My stainless steel, French Door fridge is doing some weird things. The ice maker flap is opening and closing for no reason and the lights on the control panel in front are blinking. We cannot call a repair person as this is a holiday. From the previous comments on this website, it appears to be a motherboard issue.

HEY MAYTAG MAN.... WHERE ARE YOU? I am not sure why we are all allowing Maytag to get away with the terrible customer service and a VERY poor product.

We purchased a Maytag french door refrigerator less than 3 years ago for $1600 at a local Home Depot. Since then, we've had it repaired 3 times spending an extra $500 in parts and labor. Luckily when we needed to replace the compressor it was still under warranty because that's a $500 part just itself. We've called Maytag's customer service every time to let them know what has happened and except for a $70 credit for the first repair we received no other compensation.

My husband and I bought our French door Maytag refrig from Home depot in June 2006. The day after it was delivered and installed, we still didn't have any ice, called Maytag for service and the tech had to replace the icemaker. Now almost a year to the day it has started to flash and the flapper on the icemaker keeps opening and closing. The person on the phone advised me to stuff a rag in the hole where the flapper is opening to avoid loosing cold air; he also stated that the motherboard is fried and that the part is on back order for 3 weeks.

We purchased a Maytag Ice2O French Door Bottom Freezer in April of 06. By mistake we purchased two warranties, one with Home Depot, and one with Maytag. We thought they were the same, the second being a renewal. The day it was installed the icemaker wouldn't work and had to be replaced. On May l7th all the lights on the door panel began to blink and the flap that releases ice and water flapped back an forth. Very annoying. The refrigerator stopped working. We lost all items there.

We purchased 5 Maytag appliances, French Door bottom freezer, dishwasher, microwave, cook top and double ovens in May 2006 and to say the least it's been a nightmare. Almost a year to date 3 of the appliances are not working correctly and we are either waiting for a repair man or a part for the repair man. We would never purchase Maytag again.

We purchased the Maytag frenchdoor refrigerator in August 2006. We bought this expensive $2,000 frig because of my spinal cord injury and use of wheelchair.

I purchased a Maytag French Door Refrigerator 7/15/05. My first breakdown was 7/05/06, to replace motor evaporator. Second call was 10/26/06, to replace ice maker assembly. The cost to me was $288.65.

In August, 2001 I replaced all my appliances with Maytag. Side-by-side refrigerator, Gemini electric range, Neptune washer and dryer, vent-a-hood microwave and built-in dishwasher. I also purchased extended warranties on all products, which at first I thought was a waste of money, but now I'm relieved.

Our Maytag Wide Side french door w/ice water in door was purchased Dec.2002. About a year ago refrigerator stopped cooling but freezer was fine. We thought air from freezer was somehow blocking cooling air to fridge. There is not enough information about auto-defrost in the handbook. We defrosted with hairdryer & it finally got cool again after a few days. Now same problem happening again. I called Maytag people and talked to a really nice man who offered several things to try - most we'd already done. So again lost all food in fridge & freezer. Finally unplugged it for the afternoon & trying to see if it will resest itself. Maytag gave us a second toll free number to call Andy for a local referral to an appliance man.

We purchased a Maytag side by wide refrigerator four years ago. We actually have not had anyone out to service it...until now.

I purchased a Maytag French Door frig in Feb. 2006 from Home Depot for $2500. After 2 weeks, the ice maker jammed.Had numerous service people over the past year. May tag replaced the ice maker twice.Still the ice maker jammed. They told me to disconnect the RO, which I had done. Still no luck.Still the ice maker jammed. Another Maytag serviceman came & said the water valve was faulty & replace the valve. It worked for a few months and after the warranty has expired, the frig quit working. My food all thawed.

I paid $2200 for a MSD27 Maytag side-by-side refrigerator in Sept 2001 -- obviously not a cheap item. I've had nothing but problems that began only a few months after the purchase. The icemaker has required replacement every year, including the first year under warranty. I've had water overflow problems in the freezer that caused glaciers of ice. I've had to defrost my frost-free freezer several times each year. Just after the icemaker was replaced again in Feb 07, apparently the solenoid  went bad. When the repairman replaced it, he said it has obviously been leaking and has rusted the frame on the fridge. He said the warranty won't cover that because it's considered an act of God.

I purchased $5,689.00 in Maytag kitchen appliances. I have had to exchange 3 out of 4 products. I exchanged the oven glass top 3 times, then the oven 5 times. The microwave burned itself and was exchanged for one of lesser features twice, the dishwasher door was rusting after 30 days and was removed and exchanged and now the dishwasher will not function. I now have mix and match appliances. They have schedule various appointments and waiting all day for a technician is a nightmare. The expensive extended warranty is worthless. During one of my services home depot and maytag were at each other throats in ownership of responsibility to the customer.

We purchased a side-by-side Maytag Plus in November 2001. It has been great up until now. I noticed there was no ice in the icemaker and griped at my husband for leaving the lever up in the off position. When I got home in the evening, there was still no ice and I noticed that all of my frozen food was dripping. Everything was thawed out. Couldn't save anything. Same with the fridge part. I haven't bothered to call anyone yet but after reading all of the other posted messages, I'm not sure if I should especially since I didn't buy the extended warranty. I thought Maytag was a pretty good and reputable brand but not anymore. We paid about $1100 for it. Lots of food and money wasted.

I bought all top of the line Maytag appliances in April 2006 & here is the result: 1. Dryer - has been repaired twice 2. Washer - repaired once 3. Microwave - never worked & was replaced 4. Dishwasher - has been repaired twice. I am still waiting for parts - and has been over 1 month! 5. Side by Side Fridge, Freezer on the Bottom, Water on the Door (the newest latest greatest fridge?) . . . stopped making water, ice cube door opens & closes nonstop, fridge & freezer went warm. Got someone out here but am still waiting for parts so it can be fixed.

We built a new home in 2005. We purchased all new Maytag appliances because Maytag always had a reputable product. The French Door Refrigerator has had to be serviced three times. The last time took three weeks and is still not repaired because the service company cannot get the needed part from Maytag. I have an extended warranty that covers the service and the parts are still under the new appliance warranty.

Less than 2 year old Maytag refrigerator broke last Sunday and Maytag extended warrenty won't even send some one out to look at the problem till Thursday (If I was willing to pay for the repair myself, several repair places say they would have came out to fix it the same day I called). When I asked about slow service, the Maytage person said that, by contract, they didn't have to send anyone out till the problem existed for 14 days. When asked who cares about Maytag's reputation the answer they gave was: maybe someone on the Whirlpool Corp. board of directors might care. Suffice to say - I will not buy another refrigerator from them (the last one cost over $1500.00)!

We purchased a Maytag french door refrigerator in Dec. 2004. We have had Maytag repair people out at least 4 times since then. Thank goodness bought the warranty because our fridge finally went warm 5 days ago.

Joseph of Columbia PA (02/28/07)

We have a Maytag Side by Side Refrigerator. The freezer door has been popping open so my husband took the drawer out and noticed that the defrost coils were lifting and has burned both sides of our freezer. We took the panel out and noticed that ice has formed behind the coils. What we noticed is that they only have two screws on the top of the coils holding it on the back of the freezer so when ice builds up it will lift again and burn the sides.

December 2006 our Maytag refrigerator, purchased August of 2005, made awful high pitched buzzing and ringing every 30-60 seconds for 15-30 seconds. By the next day the refrigerator and freezer were warming up and destroying the $200 of food I had just purchased the day before.

We purchased a Maytag Stainless Steel French Door refrigerator (over $1000.00) from Home Depot in April 2005, it wasn't installed until August 2005 when we finished our new kitchen. In October 2006 the unit failed to cool, we finally got a service call in 2.5 weeks and was told it was the compressor which would take a week to order and another week to schedule a repair.

I bought my Maytag side-by-side refrigerator in Feb 2005 and I loved it, for a while. In Nov 06, it completely quit working. I called Maytag, who basically did nothing. I called a local Maytag service company who couldn't come to my house for a week. When they did, they told me the compressor was bad and they would order it. Three weeks later, a guy shows up with a broken compressor (sent from Maytag).

After reading all of these complaints I guess we're in for a long problem. According to Maytag there are only 2 companies in Illinois who can fix my refrig. Well, the first place said they can't. That leaves one place. They won't come to our house. They are called A&E. They are horrible!!! They don't give a care about consumers AND will do whatever it takes to avoid going on appts. So... I am now on day 10 with no refrig. I had to go buy a $300 Home Depot refrig to get by. I can't live out of a cooler any more. This is horrible... horrible... horrible.

We have one of the waterfall version of the Maytag side by side. It is very pleasant sounding, late at night. Even from our BR we can hear the water gently running from the front door down to the floor, through to the basement where it pitter patters. Ha ha, unbelieable. We'd say its all been covered very well, ours is only (4) years old. We've had several floods. We've decided not to fix it any more. We'll run it untill it ruins the food one more time then replace it.

We purchased a Maytag refrigerator from Lowe's on August 18, 2006. Maytag Stainless - French Door with the freezer in the bottom. We had a service person out twice to this date of November 10, 2006. Last night when we opened the freezer for ice cream, it was more like a milk shake. I couldn't call for service since the Magtag service center was closed until this morning. When I finally did get a real person on the phone, they didn't have a service person available until tomorrow between 6am and 7 pm. The light is on in the refrigerator and freezer BUT the control panel on the outside of the refrigerator has no lights and does not function. My food is rotting and defrosting as I write this.

I purchased a Maytag refrigerator from Sears in June of 2006 and by October 2006, the compressor quit working. I was out a refrigerator for two weeks while waiting for the repairman and part. After the repairman spent 2 and a half hours putting in the new compressor, it appeared to be working again for one whole day before breaking down again. I phoned Connie (the manager) at Sears and told her I cannot afford to keep throwing away all of my food and taking time off of work to wait for a repairman and that I would like a replacement. Lo and behold, the response is dodgey and political and in a round-about way a NO. I now need to repeat this nightmare again of missed work, lost food and headache. I will absolutely NEVER purchase another item from Sears again!

I purchased a Maytag Refrigerator in 2000. We have had about 15 service calls on the I/M. My father-in-law purchased a Maytag Refrigerator about 6 months to a year after we did and is having the same problems. I have spoken with the service company and they say that Maytag has had many problems with the icemakers in the refrigerators from that year. I will never buy another Maytag Refrigerator.

We purchased a Maytag side-by-side stainless steel ice-in-door refrigerator freezer in 2001. It has been nothing but problems.

I just returned from my wife's work where we made an emergency freezer transfer of all her breast milk for my 6 month old daughter. Not all would fit so we may lose some. Like most others - purchased 1 year and 2 months ago. Having faith in a $2000 product I did not purchase the extended warranty.

Summer of 2003 we purchased a Maytag Elite refrigerator. In December of 2005 the evaporator motor, located in freezer, had to be replaced. The repairman warned me this would happen again.

Because we have a 20+ Maytag washer and dryer that have never needed a service call we purchased a Maytag side by side refrigerator about four years ago. It is a good thing we purchased the service contract from Sears as they make bi-monthly visits to our home. The design of the side by side is great - lots of usable room inside but something about the ventilation has caused us continual problems. I can not keep lettuce in this refrigerator - have to run it to the one in the basement. The lettuce freezes in the Maytag. Also many items at the top get too cold and freeze. I have it set on a low setting.

My elderly mother purchased a traditional, (freezer on top) Maytag refrigerator in April of 2003 from Sears. Within a few months, she was experiencing water dripping from the freezer door and collecting between the door and gasket. She called Sears in August 2003, they sent a technician. He couldn't find the problem so he told her it was normal. So my mother lived with it, continuing to wipe the door and resulting frozen water accumulating inside the freezer and around the door. In November of 2003 she called an authorized Maytag repairman to have him diagnose the same problem. He also told her it was normal. She gave up trying to get it fixed.

We bought a Maytag refrigerator in 2003 and also purchased an expensive extended warrantee with it and it's a good thing we did. In March of 2006 we discovered that the freezer fan that circulates cold air wasn't working and we had to throw out several hundred dollars worth of food. Maytag replaced the fan on our extended warrantee. Then on August 21 of 2006, the same thing happened. As the repairman fixed the problem, he said, and I quote, "It's a good thing you have the extended warrantee. Better keep that up." I asked him if this problem was typical of Maytag refrigerators and he just shrugged. Then on August 23, we discovered the SAME thing had happened because the ice cream in the freezer turned to soup once again. We can't believe that in 3 days, a brand new part went bad! Now I'm waiting for a repairman again.

I purchased a Maytag French door refrigerator in June of 2005 and since then the compressor has had to be replaced twice. Today is August 22, 2006 and I am experiencing the problem yet again.

We purchased the Side by Side and with water in the door. We woke up to floods two times, they fixed it and it went out again. We repaired it buying the new board and it didn't EVER give water only ice from that time on .... what a LEMON!

My two and half year old refirgerator does not work. Doesn't cool and runs constantly. When it was working it made big clunking noises when it shut off. I had to pay a diagnostic fee of 130.00 just to get someone to come out and look at it. By this time, it was not covered under any warentee but major parts. I can't believe this refrigerator failed so soon. When talking to customer service, they said - parts fail - there's nothing we can do about it and we only stand by those parts for a year. i paid extra for what i thought was maytag quality but obviously, I was wrong. Hopefully things will improve with WHirlpool but i work with both compnaies and don't have much faith in either now.

I bought a Maytag side-by-side refrigerator along with 3 other Maytag appliances when I renovated my kitchen in 1/19/05. My refrigerator broke a week ago and after waiting several days for someone to show up to diagnose the problem it turns out it is the compressor. It isn't even 2 years old! The cost for coming out to diagnose the problem was $191 and I lost well over a $100 in groceries. Now I am paying more on a brand new refridgerator?! Why aren't these companies obligated to give at least a 5-year warranty on parts and labor? We pay a lot of money for these appiances and need to count on them.

We purchased a Maytag Refrigerator in December 2005. After, six months the refrigerator just stopped working - with a food loss of at least $200.

We purchased a side by side Maytag refrigerator/freezer Model 2648 in May 2005 and in less than one year the compressor failed. They told us it would take three weeks to get a new compressor. That was fine just get it done.

Like the rest of the stories on this site, we purchased a nice, or so we thought, $1500 french door fridge. Not even one year into the life of this product, the compresser has gone out, there are no parts available for a week or better.

I purchased this new Maytag refrigerator through Sears in the summer of 2003 and have since had three compressors replaced. One of the last visits was a service tech who left an oil leak behind because he failed to properly solder the pipe. The last tech re-soldered the leaking tubing to make it right. Right! It still isn't freezing properly and is running above zero and allowing ice cream products to be very soft. I called Maytag yet again on May 31st, 2006 and it would be another $129.00 for a service call.

We purchased a Maytag fridge freezer from a local company in Chilliwack British colubia Canada on Febuary of this year 2006 and we had the service man out 4 times for a loud knocking sound evertime it started up. On april the 28th the replaced it again we have the same problem it sounds like and old car knocking we contacted Maytags service dept and they told is live with it and that they are doing nothing about it.

Let's see, where to start??? We brought this PILE OF JUNK (MayTag) refrigerator less then 6 months ago. After 3 service calls we still have NO working frig. We were told it's problems with the fan. We paid $2000 for this PILE OF JUNK and I would have been better off taking that 2K and flushing it down the drain.

Purchased Maytag plus side by side refrigerator in August 2001. It was pruchased t a local Sears Store. So far the freezer has built up huge amounts of ice and needed to be repaired. The door will not shut properly and needs frequent adjustments of the hinges. Now, my refrigerator is not cooling and while waiting on the part to fix this problem my freezer stopped cooling. I now have the repairmen coming out again to diagnose the problem. The quote to fix the refrigerator side was $285.00, I can just imagine what it will be now.

I purchased a Maytag Plus side by side fridge in 07/2001 and consider it to be a lemon. The first year the icemaker broke and was replaced since it was still under warranty. So far this year (2006) The repairman has been out 3 times in 5 weeks for the same problem. The fridge side stopped cooling while the freezer is fine. Also my water dispensor pad gets stuck down and causes water to run all over the floor.

I purchased a new Maytag refrigerator in November 2005. In February 2006 I noticed food spoiling in my fridge, and food getting warm in my freezer. After contacting Sears, they sent someone out to check my refrigerator. The first two visits they couldn't find anything wrong. By the fourth visit they had ordered and installed three parts (thermostat, defrost timer, and control assembly). By this time I had already lost about $300 worth of food. Since they supposedly fixed it, I have lost another $200 worth of food. I have talked to so many people trying to get this problem solved. They want to shuffle me from one person to the next, and nothing is really getting done. The last person to look at my refrigerator went back to Sears and said that they could not find a problem, the next day I get a call from someone at Sears telling me there was nothing wrong with my appliance, and there was nothing they could do. I have a 1 year manufacturers warranty on the product and also purchased (at their request) an additional 2 year Protection agreement, and they still do not want to make things right.

I bought a $1500-1600 Maytag Plus side by side with water and ice through the door 6 years ago from Circuit City.