Maytag RefrigeratorsConsumerAffairs Unaccredited Brand
Never buy from Maytag. I and my daughter bought from them two refrigerators of them. After one month my daughter started to fix. I am started after one year or it is leaking. Our freezer destroyed and realize this after one day all my food I throw away. The same was with my daughter refrigerator. My daughter have old refrigerator it is working without problem for 50 year never fixed. Never ever buy from them anything. It is good I was at home. Sometimes I am traveling if it happens this time. I do not want to think about this. For fixing you have to pay lot of money. I hate that I purchased something with them.
I am a HVACR Contractor. I call numerous time Maytag to have technical support for a Fridge that I got from them. But they never help me out. Instead they offered me to give me info about a repair service close to me. It was very frustrated since I explained to them that I just need an electrical diagram to figured out the malfunction. But all that I got from them was a denial. Fortunately at the end I was able to fix the problem myself. It was a defective main board. For sure in the future I am not going to get appliances from them. The fridge fail before five years of ownership, and the people of Maytag didn't helped me at all. They deserve "0" Star.
The engineers at Maytag saved a few pennies by only using one thermistor for temperature control. It is in the box. There is nothing monitoring the temperature in the freezer. If you put your fridge in the garage where the temp is 40 degrees, the motor will never come on, and your frozen foods will melt! In my new MRT118FFFZ01 unit, the temperature in the box varies by plus or minus 3 degrees F, but the freezer varies from minus1 1 to plus 25 degrees F. 36 degrees difference! Lousy design. Have had two service calls, and they both said that this was the way it was designed and there is no fix for it.
We had a $1700 French Door refrigerator delivered in January, the ice maker worked for 4 days. 4 service calls by 2 different companies and still not making ice. After fighting tooth and nail, we finally got a new fridge.. upon installation the water in the door spewed everywhere and would not shut off, so yet another new fridge was ordered and delivered last Friday. So, after countless hours, missed worked wages and having strangers in and out of our home 7 times, they offered us a lousy $50 prepaid gift card for our trouble. After a little long drawn out fight, they increased it to $130 and said that was their maximum compensation: Shame on you Maytag, that values our time and hourly wage at about $1.00 an hour. NEVER AGAIN!!
My refrigerator temperature control panel started flashing lights and the ice maker flap started opening and closing over and over. I checked online and there are numerous model #'s doing the same thing, most all contacted Maytag, some were fixed for no charge. Some were not even though they admitted there was a defect in the electronic control panel. I was one of the ones they refused to fix because they said it was an older model but they fixed a 2006 model, a defective part is a defective part no matter the age especially if they know and admit there is a problem with the control panel.
I can't understand why they won't take care of their problem, so now I have to spend over $300.00 to fix a problem that they made in manufacturing, that is not an outrageous amount, thank goodness, but I just don't understand why they won't stand behind their product when they can fix out for probably half that cost to take care of their problem. I didn't make the refrigerator, they did.
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The glass shelves stop 2 1/2 inches from the back of the refrigerator. Things keep falling down in back. I have a counter depth. Can't afford to lose any space. Freezer poorly designed for space compared to one I had before.
Two months after purchasing our Maytag refrigerator, the light/cooling unit went out. After speaking with Maytag’s customer service and scheduling a repair company to come fix it, it took 3 separate trips over a span of 2 or 3 weeks to finally find the correct replacement piece to get it to work again. It is now 10 months since buying and we, once again, are having issues with the lights going out and randomly coming back on, the water/ice machine not dispensing, and we’re just waiting to see if the cooling unit isn’t out as well.
I called Maytag as soon as we noticed the issue, and after waiting 15 minutes on hold, they scheduled a repair service to come check it out... in 5 days. Having spent $2300 on a refrigerator for our family, we were hoping for a reliable product. I would NOT RECOMMEND this refrigerator and will never buy anything, or let any friends or family members purchase anything, Maytag manufactures ever again. As if the faulty product itself weren’t bad enough, I have had the absolute worst customer service experience. Who would have thought it could be so difficult to look up a customer account, even after having it registered with Maytag after purchasing.
I would look at Maytag first when and if this one goes belly up but I have a feeling that will never happen. Excellent performer and very quiet running. Looks great in Steel.
Stainless steel 2 door refrigerator with a bottom drawer freezer. Good space in both. Finish is almost fingerprint free. I bought 5 appliances at the same time so pricing was very good.
I loved my refrigerator because it was plenty of space, energy efficient and ran like a top even after 20 years when we sold the house. I look forward to buying another one when I buy my new home.
Have used for several years, no problems. Not even with ice maker. The black color is good and matches other appliances. I like the pull out drawer for freezer items. However, the filter is very hard to change but other than that everything ok.
Although this refrigerator is 10 yrs old it really performs well. I like the ice maker as it hardly ever hangs up, the freezer works great and the refrigerator part is really super in the veg drawer and the meat and cheese drawer. All in all this was a great buy.
Maytag is the best, their service people can't get a lot of calls because they are made to last. If you should have a problem they are there. Parents had one when I was a child, never a problem. I had one when my son was born 35 yrs ago. Lasted longer than marriage.
Ice maker is so loud it would wake the dead. When it goes on it can be heard throughout the house and when it dumps it will make the dog bark. Terrible.
Freezer does not freeze well. Causes most our food to get freezer burned. We tried turning it up and down but made no difference. Actually went and bought a separate freezer for meats.
Wish it was a French door style instead of freezer on top. Not good if you are tall. Other than that we are pleased with it but will look to trade for a French door style.
We bought this refrigerator in 1998 and it is still going strong. It has gotten a bit noisy over the years when defrosting, but it works great. It is not as fancy as the freezer over top, but it is large and so is the refrigerator.
Pleased with all the features. I have had zero problems with this Maytag refrigerator; no problems with the ice maker; the crisper works well. The adjustable shelves are so convenient.
I love the functionality of this Maytag refrigerator. The inside is so nice and big, I can almost fit anything into it. When I need to make a lot of food for a lot of people, this refrigerator really foots the bill.
I love the bottom freezer & refrigerator on top. It's so convenient... but it really could have a little more refrigerator space though. I love the stainless steel. It makes the fridge look regal. Also, the fingerprints do not show.
My Maytag is almost 20 years old. It works great and never serviced! Not even a gasket! Don't care for the crinkly finish but I sure got my money's worth!
I really like the refrigerator. It's easy to maneuver and frost-free, but I should have gotten the side by side. Also, make sure of your family size before you make final decision. Other than the size I would recommend to family and friends to purchase.
I like the full width drawer for large items. Our Maytag refrigerator is 12 years old and just beginning to make noises and get too cold. The little plastic features for setting the temp and humidity on the produce doors were the first to break. Water is inside door which is not as convenient.
I've had my Maytag refrigerator for 19 years and it still performs well. I keep it clean both inside and underneath. The lighting is one aspect I really appreciate as there are two bulbs in the interior so there's never a problem seeing all the contents. Also appreciated are the movable shelves on the door and the ability to raise or lower the main shelves in the body of the fridge.
Food stored next to the ice dispenser freezes. Freezer floor builds up with 1 1/2 to 2" of ice every couple of weeks, door won't close and water leaks on floor.
An average refrigerator/freezer at best. I would not recommend it unless you also buy a service agreement to fix things that go wrong with it. Ice maker went out.
Love My Maytag. I was looking for one that would hold a lot and you can't imagine how much it holds. It's really deep and fit a ton in it. It also fits in our small space. It is black and has an ice maker. I'm not a fancy gadget PERSON and like it simple.
I have used several brands of refrigerators and Maytag stood out for me. Everything works as good as new. However, my experience with ice machines, has been the first thing to quit.
Was coerced into purchasing this fridge three years ago. Told how Maytag is the highest quality fridge etc. From day one it was noisy and seemed to be running half the time. I had asked for a quieter fridge, partially why I paid $2000 for it. Now there is something wrong with it. Not sure what yet. But for $2000 it should not be failing three years later. My Samsung was quieter, 1/3 of the price and lasted at least 8 years. Thought about calling customer service but read too many bad experiences here in regard to that. Will never use Maytag again.
We updated our kitchen appliances in 2013 and purchased all from Home Depot. Purchased Maytag Refrigerator, free standing range and microwave. What a big mistake!!! Not one of them are worth what we paid for them. I just noticed that I was getting a (chemical) smell from inside our 6 year old 3 door model MFI2670XEM5 refrigerator. Well being I know what refrigerant smells like I have a leak in the interior of unit. This is my final issue with Maytag and their so called great built appliances, I have had nothing but troubles since about 2 years after we purchased it.
I guess what really surprises me is that unit is built by Whirlpool and has their name all over unit and I always had good luck in the past with the brand. This is one of several issues including rust on freezer door, broken plastic drawer frames to French door hinges broken, ice maker door issues. What a waste of my money that I spent on these and now after 6 years need to buy all new. IT WILL NOT BE Maytag or Whirlpool!!!
Maytag expert review by Jonathan Trout
Maytag designs and makes kitchen appliances, washers and dryers and central heat and air units. They have two models of chest freezers and three upright freezers.
15 cubic foot freezer: The 15 cubic foot model is Maytag’s smallest version of chest freezer. It comes with a 10-year limited warranty for parts and the compressor. It features an interior light and a keypad door lock. It retails for $549.
22 cubic foot freezer: Maytag’s 22 cubic foot chest freezer is its largest freezer and comes with a 10-year warranty on parts and the compressor. It includes an interior light and a keypad lock for the door. It costs an estimated $47 a year to operate. The 22 cubic foot freezer costs $849.
Upright freezers: Maytag makes three stand-alone upright freezers ranging in size from 16 to 20 cubic feet. They all include a 10-year limited warranty on parts and the compressor, LED lighting and frost free technology to prevent ice build up. The 16 cubic foot freezer costs $649, the 18 cubic foot freezer costs $749 and the 20 cubic foot freezer costs $849.
Specification documents: Maytag provides all specifications online in PDF form. You’ll find the warranty, manuals, dimension guide and energy guide online under each model's web page.
Best for: consumers looking for simple features in a chest freezer.
Maytag Refrigerators Company Information
- Company Name:
- Year Founded:
- 553 Benson Road
- Benton Harbor
- Postal Code:
- United States
- (800) 344-1274