About Maytag Refrigerators
Overall Satisfaction Rating
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The brackets that make the door open and close are just screwed Into the plastic lining with no kind of anchors. If you use the freezer a lot the screws come loose. Can’t close the door. And then 300 dollars later a service call. All to replace a screw. That’s just fine but the hole is stripped because no one could install a 50 cent anchor on installation at the factory. No more Maytag for me.
Very poor quality product. Had to replace damper motor shortly after having the appliance for 3 years with below average use. Motor is made of flimsy plastic piece that breaks. Then you have to pay $275 for the cost of call and part.
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I purchased an appliance package of washer dryer, refrigerator and dishwasher. All of the appliances needed many repairs. It took four icemakers in the fridge before it actually was fixed. The worst appliance was the dishwasher it was repaired every three months for six years! Washer and dryer died after five years.
I bought a fridge from Home Depot. It was on sale and not a Maytag. Somehow they delivered a Maytag. I am over-the-top happy with my fridge. It keep things cold. It is roomy, It has separate temp controls for the freezer and fridge. The bright LED lighting is wonderful. It is energy efficient. It is easy to move around when I need to clean under it. It was delivered right away.
I brought a French door bottom freezer refrigerator from Maytag November 2016. When you use the water dispenser it floods the place, so we stopped using it. It starts making a very loud noise and after several phone calls a technician was sent out. He said the condenser fan wasn't working and they don't have the part in stock so I should stop using the refrigerator. I explained that I am diabetic and my medication must be kept in the fridge, he said, "That's not my problem." I called the customer service department, spoke to one Latera who said it's unfortunate but Maytag doesn't cover medication. I called again and spoke with a supervisor who told me the parts weren't available and if I am diabetic I should go and buy a small compact fridge to store my medication. No empathy, no HUMANITY just plain rude. I will never again buy any appliances from Maytag, Whirlpool or any of their other affiliates as Maytag/Whirlpool are one and the same.
We purchased a MAYTAG refrigerator when we recently built our present home. This refrigerator has been a nightmare! Ice forms in the bottom freezer and then constantly melts out of the bottom of the appliance all over the floor. We've had a number of service calls with no real effect. The computerized function that sets functions do not work well and often shut down the appliance with little clear way to start it up again. The ice maker/dispenser often clogs up or will not produce ice. We've had it! We broke down today and spent the money on a new GE refrigerator. My very strong advice is DON'T BUY A MAYTAG refrigerator with the freezer on the bottom!
I purchased Maytag fridge a year ago and it has been a nightmare. The freezer doesn't freeze items. the drawers were all damaged upon receiving. I have contacted Maytag for more than 10 times and 5 techs came that I paid 125 each visit to fix the fridge because I didn't purchase the warranty thinking it was a good product . It is not! They don't stand behind their word. They lie and they send unqualified techs the misdiagnose issue to collect service calls. Please avoid this brand by all cost. My experience is terrible and I never want to wish it on anyone.
DO NOT BUY THIS MAYTAG REFRIGERATOR. Purchased 9-30-19. Delivered 10-4-19. 12-9-19 - Not Cooling, Called Whirlpool on hold for exactly 1 hour. 12-11-19 - Repair service here - ordered new Control Panel. 12-17-19 - New Control Panel Replaced. 1-6-20 - Freezer is not freezing. Control Panel going up and down and blinking constantly. Called Whirlpool - on hold for exactly 1 hour. They called service repair. 1-8-20 - Service Repair here and ordered 2 thermostats: 1 for freezer and 1 for refrigerator. 1-15-20 - Service Repair here to install 2 thermostats - At this time I purchased the extended warranty for $119.30 for 3 years.
3-1-21 - Control Panel completely went out again. I called Whirlpool - on hold exactly 1 hour before they answer phone. I am so pissed. They call Service Repair. 3-3-21 - Service Repair here. They order new Control Panel. States these panels are continuously going out and they are having to replace them everywhere. 3-12-21 - I called Service Repair since we haven't heard anything. ETA on control panel from Whirlpool is not scheduled until 3-19. I am really pissed by now.
In the meantime I have been on hold with Whirlpool for 47 minutes. At exactly 1 hour being on hold, they answer my call. I'm told I have to wait. There is nothing they can do. I told her we were buying ice every other day at $10.07 for 2 20# bags and they won't replace money. Told me to throw my items away and they would replace all the food for $250.00 one time during the 3 year contract period. The service is Customer service on their contract is terrible. Waiting for parts is even worse. This is a piece of crap appliance and we will never buy another Maytag.
Installed by dealer ln 2007 and has worked perfect. Very happy with looks and performance. Would buy again. Temperature stays perfect in top and zero in freezing compartment. Has a Filtered cold water dispenser that is really used a lot.
It seems the Maytag plus refrigerators have good quality to them and they last for a while. A lot of people like the Maytag for them because the company has been around for a long time and they have good quality items for people to purchase for their homes. They seem to be well for the homes for people and they have a good reputation for them.
Maytag author review by Jonathan Trout
Maytag designs and makes kitchen appliances, washers and dryers and central heat and air units. They have two models of chest freezers and three upright freezers.
15 cubic foot freezer: The 15 cubic foot model is Maytag’s smallest version of chest freezer. It comes with a 10-year limited warranty for parts and the compressor. It features an interior light and a keypad door lock. It retails for $549.
22 cubic foot freezer: Maytag’s 22 cubic foot chest freezer is its largest freezer and comes with a 10-year warranty on parts and the compressor. It includes an interior light and a keypad lock for the door. It costs an estimated $47 a year to operate. The 22 cubic foot freezer costs $849.
Upright freezers: Maytag makes three stand-alone upright freezers ranging in size from 16 to 20 cubic feet. They all include a 10-year limited warranty on parts and the compressor, LED lighting and frost free technology to prevent ice build up. The 16 cubic foot freezer costs $649, the 18 cubic foot freezer costs $749 and the 20 cubic foot freezer costs $849.
Specification documents: Maytag provides all specifications online in PDF form. You’ll find the warranty, manuals, dimension guide and energy guide online under each model's web page.
Maytag Refrigerators Company Information
- Company Name:
- Year Founded:
- 553 Benson Road
- Benton Harbor
- Postal Code:
- United States
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