Maytag Refrigerators Reviews

08/13/2020-Purchased Side-by-Side model MSS25N4MKZ. 05/2023 Stopped cooling, under warranty. 05/30/2023-Maytag svc tech changed compressor & various parts & added Freon. Svc tech later told us Maytag refused to pay him after they had issued a repair order. 07/03/2023-Stopped cooling again, irreparable.

We were happy with this product until a few months ago when the refrigerator began to freeze the food. We received advice from an online source, and we purchased a replacement temperature regulator. Problem continued. We were told online that we need to replace the thermistor. No change. We contacted a local repair technician who diagnosed the problem as a Freon leak, one of the indicators being frost forming on the back wall of the freezer compartment. After spending over $200 for advice and parts, we need to buy a new refrigerator. The only one that fits our needs and the kitchen space is the same model Maytag. We’re hoping the new one runs problem free for much longer than 5 years…after all, lightning doesn’t strike in the same spot twice, they say.

I recently purchased a Maytag refrigerator Model MRT311FFFH01 and had read in the reviews that there was an issue with the deli drawer coming off the tracks and foolishly assumed they had fixed that issue. Within one week of receiving the unit the deli drawer came off the track and because of the unit being next to a wall the door does not swing out far enough to make it easy to put it back on, and it is a struggle. It had come off frequently and they sent a repair person who put it on and said it was "fixed" - but not so. Now the freezer is not cooling and waiting for the that to be repaired. The deli drawer is a design issue and when my warranty is up in October I will have no recourse to get that repaired - if it can ever be permanently fixed.

I purchased 2019 a Maytag Stainless Steel MFI2570FEZ 36" French Door Refrigerator with 24.7 cu. ft. after my LG for 10+ years died. I thought Maytag, maybe that means something. Their warrant was pretty on the sales floor. Today, 4 years later it stopped completely and abruptly by popping the GFI circuit breaker. I rushed all my food into a 1990s fridge in my garage (a trustworthy one). I had it serviced with genuine Whirlpool parts fixing the relay and capacitor as the fridge turned on $120 parts and labor. The fridge appeared to work for 3 days, then it randomly stop and started not even turning on at all again popping the GFI.

Paid $2760 for Maytag MF12570FEW refrigerator. It lasted 16 months and died. The 10 year limited warranty does not cover very much and seems to be advertising hype. Paid over $300 out of pocket for parts and technical advice. The fridge lasted 2 more days and once again I lost my frozen food. I am now told that it is the compressor and sealed system. Terribly disappointed with what I thought was a quality brand.

I paid almost a thousand bucks for this refrigerator and have been having issues from day One... The problems started during the 1st month, the light went out in the freezer and our liquids in the refrigerator started busting and spilling all over the place, then in the same week a shelf proved to be flimsy and cracked under normal wear. I called the company David's appliance in Edmond Oklahoma and they passed the buck to a local repair shop who were designated to take care of Maytag appliances.

We bought this refrigerator as it was almost identical as a Kenmore refrigerator that has lasted 15 years. What a disappointment. 1. The frame for the bottom shelf broke around 1 year - it was covered by warranty, but due to the design it is bound to break again. It is the shelf that supports the vegetable and fruit drawers and on which one usually puts drinks and heavy things and it supported by a thin plastic frame and a metal bracket at the front. No support in the middle at the back not even from the refrigerator frame (which would have been so easy to provide). I macgyvered a bracket to support the frame at the back as I know it will break again.

We bought our brand new Maytag refrigerator in October of last year, so it's still under warranty. It stopped working September 14th. The warranty department couldn't get anyone out to fix it until two weeks after I called. When the service tech came out, he couldn't assess what the problem was because we had unplugged it. He scheduled another appointment 2 more weeks later. In the meantime, we lost all the food in our refrigerator/freezer & ended up buying a used refrigerator to keep in our garage.

The brackets that make the door open and close are just screwed Into the plastic lining with no kind of anchors. If you use the freezer a lot the screws come loose. Can’t close the door. And then 300 dollars later a service call. All to replace a screw. That’s just fine but the hole is stripped because no one could install a 50 cent anchor on installation at the factory. No more Maytag for me.

Very poor quality product. Had to replace damper motor shortly after having the appliance for 3 years with below average use. Motor is made of flimsy plastic piece that breaks. Then you have to pay $275 for the cost of call and part.