Maytag Refrigerators

Maytag Refrigerators

 2.4/5 (1082 reviews)
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Overall Rating2.4 out of 5
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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: Feb. 10, 2023

I purchased 2019 a Maytag Stainless Steel MFI2570FEZ 36" French Door Refrigerator with 24.7 cu. ft. after my LG for 10+ years died. I thought Maytag, maybe that means something. Their warrant was pretty on the sales floor. Today, 4 years later it stopped completely and abruptly by popping the GFI circuit breaker. I rushed all my food into a 1990s fridge in my garage (a trustworthy one). I had it serviced with genuine Whirlpool parts fixing the relay and capacitor as the fridge turned on $120 parts and labor. The fridge appeared to work for 3 days, then it randomly stop and started not even turning on at all again popping the GFI.

Reading the warranty the Maytag appliance said it only could be serviced by Maytag. I called them up and they wanted to charge $160 to show up. I scheduled an appointment. They arrived a day later than we were told they would come. After diagnosing the problem, the technician concluded it was the compressor. I had tested the compressor prior and knew it would not get cold if it was the compressor. While the technical was there the fridge turned on and even got cold. He still concluded it was the compressor. He suggestion was to get a new fridge. I thought get a new company.

Given I'm a Computer Engineer and well aware of troubleshooting. It was obvious given the sporadic and sudden behavior changes this was the computer board. The compressor and other mechanical parts worked fine while the computer board allowed them to operate. Maytag (Whirlpool) in my opinion has made waste out of their designs and could easily have improved the design with $1 worth of capacitors on their custom computer board like they has even 10 years ago. Don't buy them.

2 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Feb. 6, 2023

Paid $2760 for Maytag MF12570FEW refrigerator. It lasted 16 months and died. The 10 year limited warranty does not cover very much and seems to be advertising hype. Paid over $300 out of pocket for parts and technical advice. The fridge lasted 2 more days and once again I lost my frozen food. I am now told that it is the compressor and sealed system. Terribly disappointed with what I thought was a quality brand.

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    Verified Reviewer Verified Buyer
    Original review: Jan. 25, 2023

    I paid almost a thousand bucks for this refrigerator and have been having issues from day One... The problems started during the 1st month, the light went out in the freezer and our liquids in the refrigerator started busting and spilling all over the place, then in the same week a shelf proved to be flimsy and cracked under normal wear. I called the company David's appliance in Edmond Oklahoma and they passed the buck to a local repair shop who were designated to take care of Maytag appliances.

    I told them of the issues and they knew which part was needed and that they would order it. A few weeks later I was told that this part was being held up overseas and that they would put in what they called an exported request. I waited an extra month, still no part so they said that they would file for an escalation. I waited an extra two weeks and still no part. Christmas came and went, several weeks passed and we are at 8 months now, still Nothing has happened so I made another call and finally a repairman came to my house the next week to do the repair.

    At this point the repairman informed me that when he opened the box with the part that we needed he discovered all that was in the box was a group of wires with No part. I was told that at this point I would receive an exchange for a different refrigerator so I called the designated repair service called Guinco again and the story changed. They then told me that I needed to call Maytag Company but Maytag basically told me they don't exchange appliances, even if you end up with a lemon. So now we are being forced to wait another month for a part that may never arrive. I expect that if we do ever get this mysterious part, we will then be at the end of our warranty and we will be stuck with this lemon appliance. My advice? NEVER BUY A MAYTAG APPLIANCE.

    2 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: Jan. 5, 2023

    We bought this refrigerator as it was almost identical as a Kenmore refrigerator that has lasted 15 years. What a disappointment. 1. The frame for the bottom shelf broke around 1 year - it was covered by warranty, but due to the design it is bound to break again. It is the shelf that supports the vegetable and fruit drawers and on which one usually puts drinks and heavy things and it supported by a thin plastic frame and a metal bracket at the front. No support in the middle at the back not even from the refrigerator frame (which would have been so easy to provide). I macgyvered a bracket to support the frame at the back as I know it will break again.

    2. After a little over 2 years the control panel went requiring a $300 repair or the refrigerator would not get cold. 3. Around the same time the cross bracket supporting the fruit and vegetable drawers broke. 4. The fruit and vegetable drawers are very small with a lot of lost space at the back. Never again Maytag! So much for the lonely repairperson.

    2 people found this review helpful
    Verified Reviewer
    Original review: Oct. 13, 2022

    We bought our brand new Maytag refrigerator in October of last year, so it's still under warranty. It stopped working September 14th. The warranty department couldn't get anyone out to fix it until two weeks after I called. When the service tech came out, he couldn't assess what the problem was because we had unplugged it. He scheduled another appointment 2 more weeks later. In the meantime, we lost all the food in our refrigerator/freezer & ended up buying a used refrigerator to keep in our garage.

    When the service tech came out this Monday he could tell without even looking at the refrigerator that it was the compressor and said "I don't deal with closed system repairs." He said they would have to wait for the part to come in anyway. I complained with the Maytag warranty department yet again, this time asking for the unit to be replaced and was told I would have to wait to see if the new part fixes the problem. I'm looking at a minimum of an additional 3 weeks before this can happen. If it weren't a matter of principle at this point I would push the thing out to the curb & cut ties. This is beyond ridiculous.

    3 people found this review helpful
    Verified Reviewer
    Original review: Feb. 9, 2022

    The brackets that make the door open and close are just screwed Into the plastic lining with no kind of anchors. If you use the freezer a lot the screws come loose. Can’t close the door. And then 300 dollars later a service call. All to replace a screw. That’s just fine but the hole is stripped because no one could install a 50 cent anchor on installation at the factory. No more Maytag for me.

    5 people found this review helpful
    Verified Reviewer
    Original review: Nov. 25, 2021

    Very poor quality product. Had to replace damper motor shortly after having the appliance for 3 years with below average use. Motor is made of flimsy plastic piece that breaks. Then you have to pay $275 for the cost of call and part.

    7 people found this review helpful
    Verified Reviewer
    Original review: Oct. 22, 2021

    I purchased an appliance package of washer dryer, refrigerator and dishwasher. All of the appliances needed many repairs. It took four icemakers in the fridge before it actually was fixed. The worst appliance was the dishwasher it was repaired every three months for six years! Washer and dryer died after five years.

    6 people found this review helpful
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    Verified Reviewer
    Original review: Oct. 8, 2021

    I bought a fridge from Home Depot. It was on sale and not a Maytag. Somehow they delivered a Maytag. I am over-the-top happy with my fridge. It keep things cold. It is roomy, It has separate temp controls for the freezer and fridge. The bright LED lighting is wonderful. It is energy efficient. It is easy to move around when I need to clean under it. It was delivered right away.

    7 people found this review helpful
    Verified Reviewer
    Original review: Sept. 27, 2021

    I brought a French door bottom freezer refrigerator from Maytag November 2016. When you use the water dispenser it floods the place, so we stopped using it. It starts making a very loud noise and after several phone calls a technician was sent out. He said the condenser fan wasn't working and they don't have the part in stock so I should stop using the refrigerator. I explained that I am diabetic and my medication must be kept in the fridge, he said, "That's not my problem." I called the customer service department, spoke to one Latera who said it's unfortunate but Maytag doesn't cover medication. I called again and spoke with a supervisor who told me the parts weren't available and if I am diabetic I should go and buy a small compact fridge to store my medication. No empathy, no HUMANITY just plain rude. I will never again buy any appliances from Maytag, Whirlpool or any of their other affiliates as Maytag/Whirlpool are one and the same.

    10 people found this review helpful
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    Maytag author review by Jonathan Trout

    Maytag designs and makes kitchen appliances, washers and dryers and central heat and air units. They have two models of chest freezers and three upright freezers.

    • 15 cubic foot freezer: The 15 cubic foot model is Maytag’s smallest version of chest freezer. It comes with a 10-year limited warranty for parts and the compressor. It features an interior light and a keypad door lock. It retails for $549.

    • 22 cubic foot freezer: Maytag’s 22 cubic foot chest freezer is its largest freezer and comes with a 10-year warranty on parts and the compressor. It includes an interior light and a keypad lock for the door. It costs an estimated $47 a year to operate. The 22 cubic foot freezer costs $849.

    • Upright freezers: Maytag makes three stand-alone upright freezers ranging in size from 16 to 20 cubic feet. They all include a 10-year limited warranty on parts and the compressor, LED lighting and frost free technology to prevent ice build up. The 16 cubic foot freezer costs $649, the 18 cubic foot freezer costs $749 and the 20 cubic foot freezer costs $849.

    • Specification documents: Maytag provides all specifications online in PDF form. You’ll find the warranty, manuals, dimension guide and energy guide online under each model's web page.

    by Jonathan Trout ConsumerAffairs Research Team

    As a member of the ConsumerAffairs Research Team, Jonathan Trout believes having access to free, comprehensive information on products and businesses is vital to making smart purchasing decisions. He focuses his efforts on researching and reviewing multiple brands across a variety of industries, with the goal of writing unbiased buyers guides to help inform consumers on impending purchases.

    Maytag Refrigerators Company Information

    Company Name:
    Year Founded:
    553 Benson Road
    Benton Harbor
    Postal Code:
    United States