Maytag Refrigerators Reviews

I bought a fridge, model number MBF1958, it's a top fridge-bottom freezer. The freezer part leaked and spilled water that then froze onto the bottom of the freezer, which of course froze. I discovered this 1 month after the 1 year warranty ended. Maytag gave me a "courtesy" repair service guaranteed for 90 days. Of course, 2 weeks after the 90-day period ended, I have the same problem again.

I always thought Maytag was the best, maybe because of their ad. Finally, I bought a refrigerator two months ago, which has turned into a nightmare. The company has sent a tech six times and they all say that it is a bad design which makes my vegetable drawer full of water because of moisture. And they refused to do anything about it every time (bad management). They have already spent more money on service than what I paid for the refrigerator. Figure that out.

I have a 4-year old Maytag refrigerator. The back of the top freezer compartment is frosted and frozen, and the bottom refrigerator is now too warm to put food into. I wonder if a lonely non-busy Maytag repairman can come and fix it? Oh wait! That's the deceptive false advertising that I 'bought into' when I wrongly assumed that these were great appliances. I can't afford to get this fixed and after what I've read from other peoples experiences, it wouldn't matter anyway. It would just break again anyway. What a joke! I'll unplug it and try replugging it in after it thaws and maybe that will work.

April 26, 2011, I purchased a Maytag top and bottom fridge from Home Depot. After a few days, I noticed frost starting to form in my frost-free freezer and the fridge wasn't really that cold. I adjusted the dials thinking that may do the trick. Nothing changed, it was all the same and instead, frost was thicker. I contacted Maytag, which by the way was taken over by Whirlpool. I told them my situation and since I had just bought the fridge, I wanted a new replacement. They told me things didn't work that way, that I had to honor the warranty.

We purchased our home five years ago. We bought a new Maytag oven and fridge/freezer. Within one year, the oven control went out. Then a few months later, the heating element went out. Within two years, our fridge/freezer went out. I purchased Maytag products because of the commercial where the Maytag repairman is doing nothing. I will never purchase a Maytag product again.

We bought Maytag refrigerator MTB2195 AEW in 2006 for a hefty sum. The store where it was purchased was closed. The place where it was serviced was closed. We have had seals replaced, fixed, etc. twice. The freezer is full of ice balls hanging. The refrigerator doesn't keep as cold as it should and stays steamed on glass. I had a repairman again today and was told that he can't fix it. The frame will not stay tight. There's a 3/8 in. drop from left side to right. It can't seal properly.

I bought a new Maytag refrigerator on July 2, 2011. The ice continues to drop after removing your glass. Now you must pick the ice from the floor. Maytag said it has a 10 second delay and will continue to drop ice. I'm tired of picking up ice and wiping water from the floor. Who wants a product that leaves a mess?

We purchased a Maytag refrigerator model # 1TXEGMYWOO. The refrigerator part froze all of the food in it. We moved the temperature selector to the last place (two notches away from the recommended setting), and the food still froze. The furniture store we purchased it from replaced it with another refrigerator (same model). And that one did the exact same thing. We had to throw out more groceries. Obviously, this model is defective. We are now waiting for the store to replace this one (with a different model and brand). They have been very good about trying to make things right for us. Maytag, however, is a different story. They were very rude and indifferent when I called to complain. Their policy is to repair or replace the part (temperature gauge). I don't want a new part. This is a new product. And I bought it expecting it to work. I have had to throw hundreds of dollars worth of groceries away. I was very disappointed in their attitude. I will not purchase another Maytag item again. They used to have a good reputation. They now sell inferior products and do not stand behind their products.

This has nothing to do with the vendor. This is clearly shoddy workmanship on the part of Maytag. I bought this refrigerator in 2005 and already the compressor is gone. So therefore, I have to replace the whole unit.

I purchased Maytag French door stainless fridge 5 years ago for $2200. The doors were out of alignment and I put in new control board; both items almost right away. Then in May 2011, we had to replace another control board for about $400. Then in July 2011, the compressor went out at a cost of $300 for the compressor, $350 for labor. I called to Maytag, Gwen agreed to pay for the compressor but not the labor to put it in. So we now have about $1400 invested in our $2200 refrigerator. Letters to Maytag CEO Mr. Fettig remain unanswered. Do not buy a Maytag appliance!

I purchased a Maytag refrigerator, stove, dishwasher and microwave in 2006. Like another commenter, I also insisted on all Maytag appliances.

I bought Maytag frost-free refrigerator last August 2006. But now, I noticed that ice builds up in the freezer. The product is only five years old but I was told by Whirlpool that they had discontinued making defrost heater. The reason why I bought Maytag was the ad on TV showing the Maytag service technician seating and doing nothing, implying that Maytag brand is a good product. Think again before buying Maytag products.

On 7/8/11, the non-freezer part of the refrigerator failed to cool to needed temperature. This fridge is model MI TXEMMWWOO, with serial no EY4705715, purchased on 7/13/10 at Home Depot.

3 years ago, we purchased all new Maytag appliances for our home. Within one year, we had issues with the top load refrigerator getting warm and the bottom load freezer getting extremely cold. After calling Maytag and getting horrible customer service (long wait on the phone, no supportive/suggestive advice, rude representative), we were given a phone number for a local Maytag repair man who charged $300 just to walk into the house.

About 9 yrs ago, we remodeled our house. And when it came to appliances, I was vehement we were going to go with Maytag because of their great name and reliability (We have 7 sons and needed reliable appliances). Boy, was I ever wrong?! We have gone through 2 Maytag dishwashers and countless repairs to the Maytag dryer. And our top of the line refrigerator has been a piece of junk!

My refrigerator stopped working less than two weeks after purchase. The ice maker failed to produce ice. I feel they sold me a lemon. Yes, I do!

My Maytag fridge was purchased on 2006 and since then have had multiple service repairs. Too much freezing, not cooling at all, fan replaced. Now freezer door not sealing.

The refrigerator is not keeping cold. The freezer is full of frost/ice. I had this fridge looked at twice in the past. It's about 6-7 years old.

Maytag side-by-side refrigerator, only four years old, had to be repaired three times to the tune of over $600 because it is "out of warranty". Twice, the control board had to be replaced. Is this an ongoing issue with Maytag?

I had a brand new Maytag refrigerator freezer delivered to my home. Not three days later, the freezer compartment is frosting over on the back wall, while the refrigerator fails to keep my drinks cooler cold like I demand. I've heard of planned obsolescence, but this is ridiculous!

I purchased a Maytag side-by-side refrigerator in May 2010 to replace a 20-month-old Whirlpool fridge with a dead compressor. The now 14-month-old Maytag has a dead compressor. I have been told by the repairmen that I have come to know that the compressors used in these units are of poor quality and do not last. That must work out well for the appliance industry if consumers must replace a $1,000 + unit every year or two.

I purchased a new Maytag refrigerator on September 21, 2007. The refrigerator compressor went out on July 19, 2011, three years and ten months. The repairman said that the compressor developed a pin hole leak and all the freon leaked out. The repair cost appear to be around $300 when completed, hopefully. What a crappy refrigerator. It seems that this is a regular problem with all types of Maytag appliances.

I purchased a stainless steel Maytag Plus Bottom Freezer, model MBB2256GES, in 2005 from Home Depot. After three years, a loud knocking noise could be heard from the freezer. Food in the fridge was freezing. I cannot keep any fruits or vegetables in the fridge because they freeze. I came home one day and all food in the fridge was spoiled and the freezer was a block of ice. I called Maytag customer service and was simply told to call and schedule a repairman to look at the fridge. The repairman came and said that the thermostat was bad and it would need to be replaced at my expense since the warranty expired a few weeks ago.

I purchased a Maytag refrigerator. Now I have to defrost the freezer every 2 to 3 weeks so the freezer does not freeze over and blocks cold air into getting into the fridge. I called Maytag and they were rude. They gave me the number of a repairman, but I cant afford it. They are selling substandard products and there should be a class action lawsuit against them. I paid $1100 for the fridge and cannot afford to get it fixed. The fridge has no warranty. People need to be warned about their inferior products. I will share my experience with everyone I know and people need to be warned about their substandard products. I will never buy any Maytag product again.

We purchased a Maytag bottom-freezer-drawer fridge #MBL2256KES5 a little over a year ago online from HomeDepot.com for $1300 plus taxes. The top part stopped cooling 26 days past the one-year warranty date. After waiting on hold for 30 minutes, I was simply told, "There was nothing we can do." Really? This is the best they can do? Yes, it is. They did offer to schedule a repair with what must be a very, very, very busy Maytag repairman, not the "lonely" one you may have seen on their ads. I declined.

I will never buy another Maytag. I used to be a huge fan of Maytag. In the 1970's I bought a washer and dryer. They worked for 16 years without a problem and the dishwasher for 10. Then, I moved. For all I know they still work. In 2005, I bought a Maytag French door refrigerator. Like others filing a complaint, it failed. The compressor went out. A Whirlpool compressor had to be jury-rigged to make it run. It failed again because the previous fix did not hold. The interior of the fridge is not square so the wide deli-drawer lid broke. My sister-in law and I both had problems with Maytag Neptune washing machines. Now I have an LG. Her refrigerator broke too and so did her dishwasher. These are all in the new house she and my brother bought. Though we both contacted Maytag then Whirlpool after it purchased Maytag, no one ever responded.

We bought a Maytag because we thought it was the best. However, the 1 yr warranty ran out on April 28, 2011 and the refrigerator stopped getting cold on May 12. Just about 2 weeks later. The repair man said the control board was bad. They had to order one. Five days later the new control board was installed and lo and behold, it too was bad. Now a day later, another one was installed and is working. I've spoken with 2 other people who had the same problem with their refrigerator. what is going on? All our food was transferred to the refrigerator in the basement- a 59 year old Hotpoint that has never had a service call on it!

We purchased a Maytag refrigerator with a bottom freezer. It is not a year old and we have had a repairman here to work on the ice maker at least eight or more times. A repairman is due any time to work on it again. We purchased this appliance due to the ads for Maytag and their dependability. It was evidently false advertising on Maytag's part and I now worry about what is going to go wrong when our warranty is up. I want to know just what Maytag is going to do if anything to rectify this problem and stand behind their product.

I bought all Maytag appliances in Spring of 2009. The motherboard of the refrigerator needed to be replaced after two years at a cost of $300. The dishwasher had a recalled part which was a fire hazard. I am waiting for the stove to need something now! I chose Maytag because of their ad that a repairman does not have any work! What a crock! I won't buy Maytag again but will just stick to Sears Kenmore!

In March 2006 we replaced all our kitchen appliances with Maytag appliances. Within a couple of years the microwave light stopped working. The dishwasher had to have the recall work done on it. The refrigerator stopped working in August 2010 and we had both board assemblies replaced to the tune of $680. A few months later the ice maker stopped working. Today, May 2011, the refrigerator again stopped working and the motor had to be replaced for $346. He said it would be an additional $250 to fix the ice maker. My neighbor has had the same experiences. He contacted Maytag and was unable to get any remediation. I will never buy another Maytag appliance and will tell anyone who will listen to avoid Maytag like the plague.

I purchased a Maytag Model no. MFI2568AES Serial no. 10610921JN on Aug 14, 2006 for $2,358. We had problem with the ice maker that could not be fixed, you just had to play with the ice maker to work all the time. If you placed any food on the top shelf by the ice maker it would freeze. On Jan 8, 2011, the freezer stopped working, we lost everything in the freezer. The the top started getting warm. We called service and had them come but they could not get to our house until Jan 10. We got a cooler out and cleaned out our refrigerator and took everything to the dump, three large leaf bags of food.

My Maytag bottom freezer (model # PBF1951 HEW) compressor stopped working. I called a local service that deals with Maytag appliances to look at it; they stated the compressor was out and that I should call customer service, which I did. I told customer service the problem and they said they would set up an appointment with another service to come diagnose the problem since that service provider was the one they deal with. Customer service set the appointment and the next service man came and checked the fridge.

I purchased a Maytag Refrigerator in August, 2006. (Model #MBF2254HEQ). In October, 2006, I had to replace the fan. The refrigerator made a lot of noise and I assumed it was normal since the repairman did not say anything. In December, 2010, the compressor went out, less than four years old. Despite reading over 100 complaints on Consumer Affairs website, Maytag said they had no record of problems and there was not anything they could do. Four years old! They are garbage products and a garbage company.

My 4 yr old $2500.00 refrigerator stopped working 4 days ago. The repairman said it needed a new compressor. I have also replaced the ice unit after it malfunctioned. Thank God I bought the extended warranty but it expires soon. After that I am told if it breaks again, the repairs will be out of pocket for me. Judging by similar complaints on the web, I am almost assured it will break again. I believe Maytag should offer a expanded extended warranty on these pieces of junk. Do I have any recourse at all?

I purchased a Maytag French Door Refrigerator Model MFD2561HEW from Home Depot a little over 4 years ago. About 5 months ago it started making a humming noise off and on, then the temperature started rising and everything was thawing out. Thinking it was the compressor, I called Maytag and had a technician look at it.

A 3-year-old Maytag refrigerator's compressor and seal system went out. I was told by the customer service that there was a 2 to 5 year warranty on the repair. The repairman arrived and said that there was only a 1-year warranty for the $700 repair and that Maytag would not cover it. This is the second product from Maytag in which I've experienced issues with their appliances and for which they refuse to repair or cover the expenses of the repair. Refrigerators should last longer than 3 years without having problems. I will never purchase another Maytag product again. Their products are crap and they do not warranty them.

Refrigerator compressor went out, three months past, 5-year warranty. They're offering nothing. $2,200 refrigerator!

I purchased a Maytag fridge with freezer on the bottom from Lowe's (Model: MPBF2255HES) in June 2005. The compressor went out and had it replaced in April 2010. It's now October and it sounds like the compressor is going out again! We are currently waiting for the repairman. I won't buy Maytag again and I don't care who they've merged with. This is ridiculous. Our harvest gold 70's fridge in the garage still works. I'm repainting it and moving it back inside.

Maytag refrigerator 5 years old kept breaking down. Maytag washer, 1st one, 5yrs old, died out, dishwasher. Maytag burned up, they would not do anything about. I said, I would never buy Maytag again but I bought a bravos top load washer.Now, after three years, there is something wrong with this. I am absolutely fed up with Maytag. They have to have the worst products on the market. This will be the last Maytag I ever buy. My relatives and friends I promise will never buy anything with the name Maytag on it again.

My Maytag side-by-side refrigerator lost its light; I figured the bulb was out but about 90 minutes later, my daughter called me at work, frantic that she smelled burning. I told her to unplug it and I would be home. I left work and went home. As soon as I walked in the house, the smell of burning plastic was evident. I pulled the fridge out a bit and saw flames coming out of the back. I grabbed a fire extinguisher and put out the fire. Thank goodness my house didn't burn down!

I purchased counter-depth fridge for $3,400 and within the first month and half, the compressor went out. Now the side door loses it's seal and the door opens ajar by itself resulting in frost developing. The company has done nothing other than to continue to offer to repair, but will not stand behind product by taking it back and replacing with another model

I purchased Maytag Refrigerator (freezer on bottom) Model #MBF2556HEW July 17, 2004. It last a little over 5 years. On October 9, 2009, the freezer started frosting up and then the refrigerator failed. After paying a repairman $150 to tell us the Electric control circuit board was bad, we paid $100.00 and installed it ourselves. Now, Oct. 11, 2010, the freezer quit and now the refrigerator and so all our food is spoiled once again. I understand from reading other complaints about Maytag it is fruitless to seek remedy and Maytag knows their products are junk and won't do anything about it. Just wondering what brand to buy next. Our parents had refrigerators that were still running from the 1930's! Even the ones where you put in your own block of ice still run!

I have a kitchen full of Maytag appliances that do not work. My refrigerator has not worked since June 23, 2010! The stove, oven, microwave and dishwasher all are in need of hundreds of dollars of repairs and parts.

We purchased a Maytag Armoire s/s refrigerator/freezer in summer, 2006. I assume it was made in 2005. We took it to our home in Baja, Mexico (just south of San Diego). The refrigerator failed this summer, while we were away on a long trip. The freezer still worked. Then the freezer failed in early Sept. (also while we were away). The local guys wanted $250 for a new electronic board. No thanks.

I told them I purchased all Maytag for myself as well as many homes built or remodeled. I explained in my second home that I have all Maytag. Refrigerator’s compressor let go after 5 years and 4 months and about 250 days of use. All tags, ties inside and stickers are still on like new. They told me what do you expect after 5 years? Things happen and products do not last forever.

Tonight, our Maytag refrigerator was caught on fire. It is a side-by-side bought in 2002 with model number ****. We shut off the power, unplugged the refrigerator and found the fire started near the compressor. I just researched Maytag's website and found out that it is part of a recall. I have set up an appointment for a repairman via the website. We'll see what happens next.

I purchased a new Maytag refrigerator 2006, the compressor failed after 3 days, the door was warped and the fresh food would freeze. I called the company and they came out 3 or 4 times, once drilling holes, replacing a gasket, telling me to put the fresh vegetable in plastic containers, move things to the front etc. when this didn't fix the problems they said I had to have service so many times in a month to have the refrigerator replace. I had already missed 4 days of work waiting for them to come and repair the piece of junk and now 3 years later it is still freezing tomato juice, celery cheese eggs etc. And yes I have adjusted how cold it is and nothing works it is just a poor refrigerator the serial number is MTB2195AEB top freeze. I think Maytag should have replaced it. I will never buy another Maytag anything.

We purchased a Maytag refrigerator, Model MFD2561HES five years ago when we remodeled the kitchen. This refrigerator in a word is crappy. It has never cooled right and the water dispenser and ice maker stopped working after only a couple of years. Now, after almost five years, it has stopped working completely and needs a new compressor. I have read dozens of similar complaints and think that Maytag should be forced to refund the cost of this very expensive refrigerator or at least replace it with one that works.

Here is another Maytag fridge story. It's only 2 years old and the plastic pieces that drawers slide on as well as hold shelves have all broken numerous times. There are only 2 of us and it isn't overloaded! Now everything's frozen in the fridge. Thank goodness, we bought the extended warranty, but still. what a headache! Sometimes parts aren't available for weeks. Sometimes the repairman can't get out for weeks. He has told us this product is his "job security".

I bought a whole household of Maytag appliances. Model MSD 2655HES refrigerator's compressor failed after only 6 years, 1 year after warranty expired. The best Maytag would do was sell me parts for 1/2 price. The cost for new compressor installed is $600. I researched on web and found they sold inferior compressor. They knew was it failing yet failed to replace them to keep customers happy. The refrigerator should last at least 15 years.

I bought a Maytag refrigerator with a bottom freezer less than three years ago. It has been a nightmare! Last summer, the refrigerator is quite cooling. However, the freezer continued to overwork, freezing everything like a brick. We paid nearly three hundred dollars to get it fixed because the repairman said it needed a new motherboard. This summer 2010, the refrigerator is quite cooling again and the freezer froze everything like a brick. This time I called the Maytag Company and the person I spoke with said the refrigerator was frozen up and the solution was simple - unplug the appliance and let it completely unthaw, plug it in again and it should work fine. She said the motherboard was fine since the freezer was still working and I probably didn't need a new one last summer since the freezer was still working then.

This is for a Maytag, french door refrigerator/freezer. In Sept 2009 the refrigerator stopped working; I called for repair. In November 2009 the refrigerator stopped working, it took 3 1/2 weeks to repair (replaced computer panel). In July 2010 the refrigerator stopped and I called for repair. In Sept 2010, the refrigerator stopped working, I called for repair; it took 6 days for someone to come and I was told that it needs the panel to replaced. The part has to be ordered, and the repairman could not tell me when the part is available and will be installed.

I've had nothing but trouble with all of the Maytag products I've purchased over the years. I have a JenAir fridge that has been constantly in need of repair over the last 10 years. I had a front load washer (Neptune) that was recalled and was repaired so many times, I lost count. I finally gave in last year and replaced it with a top load model and that is now broken just 14 months after buying it. There is no Maytag quality any longer and their products are totally unreliable.

I moved into my new home in 2003 and bought a Maytag Refrigerator. It broke down 2 days before Thanksgiving. Sears warranty tech repaired it. Since then, it has broken down every year and I have had to maintain the expensive extended Sears warranty; because I am always worried it is going to break down again. It stopped cooling again last week. I called Sears again. They gave me an appointment in 3 weeks! How am I going to manage with kids in the house? I am never going to buy any Maytag product again.

The compressor failed after only 6 years. The warranty is for 5 years so the company wouldn't do anything about it. I think as consumers we have the right to assume that a major appliance should last at least 15 years with good care. Refrigerators used to last 20- 25 years. We will not buy a Maytag appliance of any kind again.

Our fridge quit cooling. We had it looked at and the repairman claimed that it was a switch so we repaired it to find out couple months later that it quit working again. This time its the compressor which our repairman assured us that it was not worth fixing. I have only had this fridge for four years.

In 2002, I bought my first home and remodeled the kitchen. I bought all Maytag appliances as my mother had always had them in her home. The over the stove microwave lasted 3 years. The dishwasher, 4yearrs, and now my fridge is dying. The freezer works but the fridge does not. Each time the repairman has stated that the appliance was not worth fixing and that I should replace them. He said to stick with Whirlpool and he's been in business 25yearrs so I have taken his advice. Supposedly Whirlpool bought out Maytag, maybe the products will improve?

I purchased a Maytag refrigerator in July 2003, model #MSD2756GEW. In 2008, the refrigerator side quit cooling and so did the freezer. We called the store where it was purchased and they sent their repairman. He said that I left the door open. Sorry, I am home all day, I think I would know if it was open. So he asked if I had a hair dryer. Which I did, and he used it to blow on a line in the freezer. This did not work. He told me to unplug the refrigerator for 2 hours and that should thaw the lines. He then charges me $99.70 for in-home diagnostics and labor. For what?

It's sad to say but my complaint/story is no different than those I've read on this site, regarding my Maytag refrigerators. I thought I was alone, but reading all the complaints, I quickly learned that I'm not. I want you to be aware of my issue as well, and hopefully Maytag will take responsibility/ownership for their inadequate product.

I bought a new Maytag side by side model number psd262lhew less than four years ago. The compressor is out and the repairman says that it is not worth fixing. Maytag told me that I should have bought the extended warranty. If their product is not trustworthy, why should anyone buy it?

I have a two year old stainless French door refrigerator. The rear control panel stopped working, which caused the ice and water dispenser to not work. I called the customer service line to get answers, but was told all they could do was log my complaint into the system. Two of the four Maytag appliances I've bought have needed repairs within the first year. This was a major repair. And all Maytag can say is, "We apologize." I will never buy another Maytag product and I will not recommend any Maytag products to anyone. The costs associated were: $80 service fee and then $425 for the control panel.

Model Number MFI2568AES, this refrigerator failed on the evening of Saturday, August 21, 2010. Investigation of the symptoms onlined revealed a common manufacturing defect of this model which involves the replacement of the HV Control Board (part no. 12920710). I called A&E Factory Service immediately and the earliest appointment they could give me was August 28 (seven days later). No one living in the state of NJ in August can live without a working refrigerator for seven days, so I contacted A-1 Appliance Repair (**) and they were able to locate the correct part and come to my home to install it on Monday, 8-23-2010, at 10 am.

In August 2005, we purchased from Home Depot a Maytag side by side model MSD2651HEW refrigerator. Then 19 months later in March 2007, the refrigerator side wasn't cooling. We called service repair and the repairman diagnosed the problem as compressor not starting so that was replaced. Parts and labor were covered under warranty but I had to pay $70 service call plus lost all food in fridge/freezer and a day’s pay waiting for service.Here we are 3 years 5 months later, August 2010 the same thing all over again!

In June of 2005, I purchased what I thought was my dream French Door stainless steel Maytag refrigerator. In approximately one year, the icemaker started making hollow cubes and the water spout inside quit working. The repairman said the water flow was too slow so he thawed the tube and left. It seemed to work well for the next 3 3/4 years until June 2010. It was the same deal, hollow cubes, then no ice. Again, it was the slow flow and my not changing the filter. Warranty expired in July 2010 and on Aug 3, it poured water all night into my basement from the tube, all the frozen stuff thawed and they say the compressor is bad? Maytag is no help and Sears wants $775 for repairs! It sounds like I shouldn't bother and just go get a new one but not a Maytag!

After four weeks, I am still waiting for the Maytag repair man. This is a joke. I was told A&E (Sears) would be here this morning between 8-12 and have just been called to hear that it will be after 12. I have been with out a fridge for four weeks and all I got from A&E (Sears) was a stone wall. Maytag is bad and A & E (Sears ) repair service is worse. This is a four-year old fridge and this is the second time that this has happened in the past year. Service is free but that does not provide for the loss of food and the meals.

I bought a Maytag refrigerator in March 2006. A few months later the food started freezing. I called for repair every few months while under warranty and each time a new person came and replaced the same part. So much food was wasted and has been wasted since. Each time someone came to repair, I had to stay home and miss work. On the last day of the warranty, the technician came and changed the control board. The problem was still not fixed so I called Maytag and they flatly said that my warranty had expired so they couldn't do anything. Four years later, I still have the same problem and have to keep the temp at 43 degrees so food doesn't freeze. Please let everyone know not to buy Maytag appliances! I won't.

We bought a Maytag refrigerator from Home Depot in July of 2008 for about $1,100. This model has the freezer on the bottom and a single door on top for the refrigerator. One year and four months after purchase, we noticed that the refrigerator section was not cooling and our food had spoiled. We called the Maytag consumer service number and were told that our unit was beyond its warranty, but they would pay for parts and we should call A&E repair.

This is about the Maytag- model Maytag Performa # psd267Lhes Serial # 1031344ec five year, 7 month old refrigerator, which is completely dead and is certified non-repairable by a Maytag repairman. The bottom drawer of refrigerator froze constantly ruining produce.

I purchased this refrigerator, Model MFF2258VEW, French Door, 22 cu ft, about 3 years ago. Right off the bat, the problem started. The refrigerator freezes everything! Eggs, lettuce any food item, except liquids. I called and Maytag sent a tech out to look at the thing and could find nothing wrong, but after much complaining about the design flaw, the refrigerator was replaced. The same thing happens with the new one. The recommended temperature setting for the refrigerator is 38, I have mine set at 40, sometimes 42, but it still freezes items. You can not place frozen meat in the fridge and expect it to thaw. It stays frozen! !

My Maytag refrigerator which was purchased last April 2008 works fine. However, I had a new hardwood floor installed in July 2010. The workers moved the refrigerator which is on wheels and used heavy cardboard underneath to roll on the new floor and back into place. The plastic wheels cut into the floor leaving perforated-like scratch marks. The wheels should be a smooth unit. I am addressing this issue with Maytag. My new floor needs to be refinished, and I cannot wheel my Maytag refrigerator back and forth for any reason, without further damage to my floor. I cannot keep this refrigerator on this floor.

We bought Maytag refrigerator model #MSD2651HEQ five years ago and the compressor went out on it at the cost of $600 to repair. After we bought it Consumer Reports reported Maytag refrigerators had the highest repair rate of all. Never again will I buy a Maytag anything. We lost hundreds of dollars of food from our refrigerator and freezer; meat, milk, vegetables, etc.

I have an approximately 5-year old Maytag French door refrigerator (model # mfd2560). The compressor froze about a month ago and the tech installed a booster, which seemed to correct any issue with keeping it running. Yesterday, the machine started tripping the circuit breaker in the house. The motor appears to be shot and I will be forced to buy another unit this weekend (not Maytag). Of course, all inspections and repairs to date were outside of warranty period. Went with the name brand—never again!

Refrigerator frosts up over and over and has to be defrosted with a heat gun or hair dryer to melt the ice accumulation to get it working again. It is less than four years old.

In December 2001, we purchased a new Maytag Wide by Side refrigerator. Seven months later, the cooling unit went out. My wife got food poisoning as a result. The local dealer sent a service to repair the fridge. Two weeks later, the cooling unit went out again. We had to call the Maytag Corporation who finally replaced the refrigerator.

I purchased a Maytag MBF2556KEQ freezer on the bottom refrigerator from Home Depot 4 years ago. The left-hand side of the freezer handle is slowly pulling away from the surface of the door. The design of the door/handle attachment reveals no means to tighten the exposed screw. Though we purchased the "extended warranty" offered by Home Depot (still in effect), we are told that "handles are not covered". Home Depot's response is to refer me to a website that is of no use. Maytag declines to help but will refer me to a local list of certified repair shops. This is a simple problem that could be fixed if ready access to the screw head/fastening device was available. I do not feel I should have to pay $75-plus to a repairman.

We bought our Maytag refrigerator Model#mfd2560hes in 2005 for $1,600. A few years after, we started hearing noise coming from the unit. In November of 2009, the freezer filled with frost and we defrosted the unit for a full day. It worked for a month but at the end of December, it started building up frost again. In January, we called for service and the motherboard was replaced. It cost us $279. Last Friday, 6/25, the top refrigerator stopped working completely. The light is on but is not cooling at all.

Faulty Maytag refrigerator - It is less than a year old. Not only is it a lemon, we have now waited for two weeks, and still counting, for repair. According to service people, Maytag knows this problem is recurring, but still will not make part the available for repair. Ruined food and therefore expense and additional expense and severe inconvenience of living with coolers in the kitchen and addition to the expense of buying ice to maintain daily food needs.

I purchased a Maytag side-by-side refrigerator in March 2009. In May 2010, the ice maker stopped working and had to be replaced. Of course, it was 6 weeks out of warranty. Maytag agreed to pay for replacement parts. It has now been replaced at a service cost of over $160.00 to me. Imagine, a brand new $1200.00 refrigerator whose ice maker dies after a little over 12 months. Of course, when I called Maytag, they said they couldn't or wouldn't pay any part of that exorbitant repair bill. Reading some of the other consumer stories about Maytag refrigerators gives me chills, pardon the pun. Stay away from Maytag refrigerators!

My wife and I bought a Maytag refrigerator in 2004. Every year since we bought it, we've been having repair people come out time after time. We've had the refrigerator serviced five separate times to date. We've never even filed for reimbursement for each time we've lost the food in the refrigerator. That's because they have a monetary cap that doesn't even come close to the money we've lost every time it's happened.

I got a brand new refrigerator (Model: MFF2258VE) from Sears outlet store delivered on 6/15/10 and was absolutely happy with it for abut five days until it stopped cooling my groceries. It is a french door with pull out freezer on the bottom. I paid over $1,600.00 for it. I called Sears technician for repairs since I have a warranty. We will see how it's going to go. I always thought that new refrigerator is supposed to work more than five days.

We have had freezing problems with the drain from the frost free line that causes the water to fill up the bottom of the freezer and run out onto the kitchen floor. This has to have the baskets pulled out and use a hair dryer to heat the back of the freezer to melt and open the line. We have to do this every few weeks. What a mess for an expensive appliance, my husband wants to paint it lemon and drive around with it on a trailer! Water on the floor and can cause a person to slip on plus damage to flooring!

We bought a French-door Maytag refrigerator in December 2004 at Home Depot in Tulsa, OK. When it was delivered, it was defective and they took it back and delivered another one in January 2005. We bought a five-year extended warranty. The icemaker was defective and replaced twice. Then it stopped cooling and freezing. We have had at least three times of this. At first, the tech just used a hair dryer to defrost where it was frozen up in the wall between the icemaker and the water dispenser.

It has been thoroughly cleaned out several times now, and it still smells slightly of lettuce. What could this be? And, yes, our compressor also went out in 2009 (5 yrs. old). I had the service plan, so it did not cost us anything at all. The plan is very reasonable. Except for a little rust on the freezer drawers, it is a great refrigerator that smells like lettuce!

I bought a Maytag side-by-side refrigerator, Model MSD22651 in 2005 and have had problems beginning in 2007 with the freezer temp rising to 40 degrees for 10 hrs then back down to zero. It repeats this process over and over until finally the freezer no longer keeps the food frozen. I paid over $1400 for this refrigerator and have had nothing but problems. We now know it's the compressor that has gone out and we are looking at around $700 for parts and labor. Although mine seems to exhibit the same behavior of other models listed in the massive recall, the serial number is not on the recall list.

I purchased a Maytag refrigerator-freezer in 2001, Model number MSD2556AE.The freezer was first to malfunction. At the back of the freezer was a cake of ice. I turned it off and after melting, I cleaned everything. It still over-freezes. Now the refrigerator doesn't get cold at all. I can't place food in it anymore.

We purchased a Maytag refrigerator bottom mt, Model MBB1956HEW in August 2004. In May 2010, I awoke to the sound of clicking noises and when I opened the bottom freezer, I noticed that the food was half thawed. We called in a technician and the diagnostic analysis was that the compressor had failed. To repair it would cost over $700. We will not fix this fridge and we will never buy a Maytag product again. We understand that Whirlpool bought the company, therefore we will never buy a Whirlpool product either. We just cannot afford to be purchasing a fridge every 5-6 years at a cost of $1500. This is an outright scam by appliance companies and something has to be done to stop it.

I had 3 calls about everything freezing. We have lost a lot of food. They keep adjusting the controls and still it doesn't work well. They came out and put a new brain. They said that would take care of the problem and it did not. I have had at least 4 service calls on my ice maker not working and everything freezing up. I was told to use a hair dryer to see if I could make it work again. They adjusted the controls again. They keep sending different service people out here and they all tell me something different all the time. Today is 5-24-10 and they are sending somebody out to check the ice maker out again and the smell it has - like leaking gas. The water tastes bad also. I have always had Maytag products and have never had these many problems.

In 2000, we bought a Maytag fridge side by side. After the fifth year, we experienced problems with the coils freezing up and the drain getting plugged (frozen over). The first time, I had Maytag come in and unfreeze the coils and drain. After that, they replaced the board twice, and had the coils unfrozen and I learned to do it myself to save monies. Now the drain freezes up and water freezes at bottom of freezer and we have water all over or kitchen. It's time for a new one and not a Maytag.

We purchased a fridge in 1999 (model MSD2556AEW). We have had the mother board replaced multiple times. In fact, we have spent almost $800 in the past 9 months. This is a widely known defect. The motherboard fails and the fridge no longer defrosts. The motherboard was replaced in August of 2009, then was just replaced today, May 2010. In addition, the ice dispenser (on the door) was replaced in August 2009. A piece of it had melted (bad design). The replacement stopped working just a few months later.

I bought a Maytag refrigerator in 2006. In 2009 I had to request a service on refrigerator because the freezer stopped freezing. Food spoiled and thrown away. I have to buy a deep freezer. Now in 2010 I am experiencing the same; freezer not working food spoiling and there’s water everywhere. It's crazy. Why is the motto of Maytag, "built strong, to last long"? Not like it used to be. Please help! I'm enduring a terrible smell coming out of the freezer. Food is spoiling.

The refrigerator is only 5 yrs old and the door is rusting! I still own another Maytag fridge, that the door rusted, so we bought another. I can't believe what junk this reliable company can sell. The stove is rusting on the door also! The door is rusting at the front door seam. It is only going to get worse in my beautiful kitchen.

I bought the refrigerator in 2003. By 2004, I had annual take a part time to unclog the drain for the defrost. The first time it cost $220 just to have the repairman do this and thankfully, he showed me how to fix it. So at least once a year, it was take a part time. In 2009, it keep freezing up (every 2 weeks), so I called again. The automatic switch to defrost was broken, according to the repairman. He replace it. $250. 90 day guarantee. In April it froze up again. I manually took it apart and defrosted it, and called repair man. 2 weeks last, it froze up again. Repair came and said the Maytag switch, which he just replaced is broken. He can replace for $150. The 90 day warranty is up. I had always liked Maytag, but no more. I expect to need to replace it very soon. Don't trust a Maytag. Thankfully, only the $440 of repair and yearly manually defrosting of the drain. We watch it carefully, so when food starts to soften in the freezer we jump on it.

I purchased a Maytag Model MSD24 refrigerator on 09/02/2001. On April 13, 2010, we needed to call repair service due to the freezer stopped working. We were away that three days and when we returned, all the food in the freezer was defrosted in freezer section and refrigerator section was full of water. We paid Folsom Lake Appliance, Inc. $60.00 service call and was told this was due to a defective part. We were informed that the refrigerator had a recall for a faulty part that is connected to the compressor.

I bought a Maytag side-by-side refrigerator in 2002. Not long after, the circuit board burned up. This was after the warranty was done. I was told a new circuit board would cost $500.00. I did not repair it. Now the refrigerator side does not keep cold even when set at the highest setting. Freezer side, however does work. Now I do not have water or ice coming out of the outside of the refrigerator due to the circuit board being broken.

Refrigerator circuit board failed after 16 months. Ice maker failed after 4 years. Maytag would not help with any parts or labor. Research shows these are continual problems with this model. Model#mf12568aew ser#10414402ja. Cost of circuit board replacement. Further repair or replacement of ice maker.

Well, from one day to another, my freezer stop cooling. We had to trow away over $500 of food. Then the fridge stop working. I called the company to get my guarantee and they told me they would pay for all the parts. I decided to call Mr. Appliances and I paid for the labor and they told me I didn't have any guaranty on my fridge. I called again to see what was happening and they just told me that there was a mistake that my fridge didn't have guaranty and that they couldn't do anything about it. What I find ridiculous is that I paid $1,400 for that fridge and it did not last even 3 years. I'm in a very disappointing and nerve racking situation.

Our Maytag was not cooling in fridge. Lost food, Maytag sent repairman out to replace recalled part. Fridge still did not cool properly on fridge side and freezer ran constantly, with loud knocking noise. Repairman came back, stating perhaps freezer was too full, not allowing air flow. I removed items in fridge, but fridge still does not cool. It stays at about 48 degrees. They state thermostat is fine. However freezer coils in bottom of freezer freeze over with ice and 'snow', and lines freeze up, with freezer running all the time.

My Maytag Refrigerator (mzd2766) does not cool properly on fridge side and coils constantly freeze over with ice on freezer. We have to remove all insides and unplug to defrost coils or it runs non-stop. Repairman came out twice with no change. I guess we eat this loss.

I bought a Maytag fridge 2 years ago. When it was manufactured the compressor line was not hooked up properly and laid in the drip tray to rust eventually leaking freon. The Maytag service guy recommended that we call them as it was their fault. We found out that they would not cover the repairs needed to repair our fridge even when it was their fault. I will never buy another Maytag or Whirlpool appliance again and will not be recommending them to any one. The consequences are seven days without a fridge and a lost of over $300.00 worth of food that was in fridge, plus a $400.00 repair bill for a manufacturer’s defect.

I bought a Maytag model mbl2256kes fridge on 10/October/09. It makes a loud knocking noise and wakes me up at night. It sounds like someone knocking at my door. I phoned Maytag 3 times. I had 3 different service companies look at the fridge and they all say there is nothing they can do. It wakes me up at night, and every time it knocks it drives me crazy thinking I bought a Maytag. I shouldn’t have to worry about.

We had purchased a Maytag stainless steel refrigerator (model # MFI25688ES) about 5 years ago. Within a year the computer switch board that controls the main temp settings, ice maker, and others, shorted. We had to replace the entire component for 200.00 plus bucks. Just yesterday the temp now does not cool and all our foods have spoiled. I have to call another technician to come out to inspect.

It started with the freezer getting than frig. I called Maytag corporate office. They sent a repairman in 2 days. He replaced the reset button. It cost me $262.00, and I am not happy about the fact my fridge is only 5 years old. I always bought G.E. appliances, but I knew Maytag had great washers and dryers, so I decided to buy one. I am sorry I didn't stay with G.E., because they always stood behind their products. I had a fridge that was 10 years old, and they paid one half of the repair bill! Please advise me. I would like to hear from someone about my complaint. Thank you.

On 3/24/10, I noticed my refrigerator was short cycling. I called Maytag on 3/25/10 and found out there has been a recall on the compressor starter relay. Maytag set me up with an appointment with a+e service. They set me up with a appointment for Friday 3/25 with a work order #. I left work early to meet the appointment window of 1-5pm at 5pm.

I have a stainless steel refrigerator, with small rust colored spots and hazes all over it. Maytag blames the iron in my water. I have three other stainless steel appliances in my kitchen, and they do not have this. I recently found out, if the brushes at the factory are dirty, that brush the steel, tiny particles oxidize and produce this. Maytag says too bad I'm out of warranties. They will give a 50% discount on new doors (3), and it will still cost me $570. I would never spend that kind of money to invest in a company that clearly doesn't make quality products.

Msd2651HEW refrigerator, I purchased as a group of 6 Maytag appliances from Home Depot, delivered 13 December 2004. In November 30, 2009 the sol/start relay shorted out--replace at a cost to me of $206.25. The Maytag repairman said I was lucky a fire didn't start. He also said that there could be other problems requiring a compressor system replacement.

My black Maytag side by side refrigerator (model MSD2652KEB) is not blowing cold air. It is less than 3 years old. It has always made weird noises. The handles always fall off, and have been replaced once. I gave up calling on them, because it just keeps happening. I will never buy Maytag again! I keep the grill dust free, so it is probably the compressor, or losing freon, which neither should happen this early on. Now, we get to spend another $1,500.00 on a new fridge, but it won't be a Maytag!

Our Maytag refrigerator (model mfd2560hew) purchased on Aug. 2004, which costs $653.69. Just months out of warranty, the refrigerator needs new compressor. For what these fridge cost, this "reliability" is unbelievable! We will not have this product repaired and will look for another product that is more reliable. From what I read in other blogs, this fridge, along with many others will be in landfills. I will never purchase another Maytag product again.

Upon delivery of our bottom freezer French door model one year ago, the refrigerator never got cold. Customer support people were snarky idiots and wouldn't dispatch any one until the refrigerator had run hot for 36 hours. When the repairman finally showed up after three weeks, he determined that the factory had forgot to charge the coolant. He filled it and sealed it. One year later, the freezer works fine, but now the top only cools just enough to prevent spoilage on the highest setting and the unit is noisy. I await its failure.

I bought a Maytag MZD2752GRW side-by-side about 4-5 years ago. I used to love it until it started having problems. It had to be serviced at least 3 times, plus the recall service for a potential fire issue. The fridge isn't getting cold again on the fridge side. And the freezer part appears to be cold but leaks water on my kitchen floor.

I bought a Maytag black refrigerator, model no. PTB1954GR5 in 2004 and it recently died. The compressor went and as I did not have an extended warranty, I had to replace a fridge that was only 6 years old. Very disappointed with the quality of Maytag products and it will be a long time before I purchase Maytag again.

My Maytag refrigerator plus ice maker burned up. I mean fire, for 4 times. Still, it will not work as of today. The thermostat has been replaced for 4 times. I need another one now. This is the worst thing I ever bought. I lost time, food, and I have been worried. It's driving me nuts.

I am having trouble with my Maytag side by side bottom freezer refrigerator. It is doing the same thing as the side by side Maytag I gave to my daughter that was recalled but the ser# does not run in the group you gave. My ser# is 10255519JL. Is it possible that there are more problems? Can you please look into it and let me know. Thank you. P.S. I bought my frig. the end of 2006 or beginning of 07.

On December 23, 2004, I purchased a brand-new Maytag stainless black refrigerator at Lowe's, and I also bought an extended service plan. On July 23, 2006, the refrigerator stopped cooling. The repair was made through Lowe's on December 23, 2006. I had the same problem on August 2009. I called Maytag Repair, and they sent a service man. He said the unit was beyond repair and said I will receive a new unit.

We have a Maytag side by side refrigerator with the elevator shelf. To date, the ice dispenser panel had been replaced due to the original unit catching on fire. The handles have been replaced twice due to discoloration or cracking. Vann's in Missoula, MT has been out to service the icemaker numerous times. I have paid for the extended warranty since our original warranty expired and last year, I did not renew it. I had not had any issues, so I thought maybe things would be O.K.

Purchased a Maytag S.S. side-by-side with french door freezer in late '05 from Home Depot. The appliance has been down 4 times since. This last break down is going on one month. It has been misdiagnosed twice by the "certified" Maytag service company. The first repair person from Anytime Service declared he was an expert and the compressor was perfect but the computer board may be defective. He plugged the fridge in and said it was fixed. Five days later it broke down again. The owner then came out and said it was a bad compressor.

I purchased my Maytag side by side (Model: MSD2732GR) five years ago and after two other problems, the compressor is bad. My extended warranty company came in, looked at it and said that it was not worth repairing. I am appalled that after only five years, a $1,500 investment is not worth repairing. Luckily, I kept my old refrigerator going in the garage. Please let me know what I can do about this obvious faulty appliance. Thanks.

I bought a Maytag side-by-side about 5 years ago and have had nothing but trouble. It has been serviced at least 5 times and was part of the recall for a potential fire issue. Now the fridge isn't getting cold on the fridge side, yet the freezer part appears to be cold. I'm sick of this refrigerator! Loss of food, time and money.

This is a small but annoying complaint. We purchased a new Maytag fridge 5 1/2 years ago. The interior parts of the upper compartment are plastic. The divider between the fruit/veg drawers has just had to be replaced for the third time. Small part but annoying to have to order the part in pairs to have a replacement at hand on a 5-year old appliance. I had a GE fridge for 42 years. The parts were metal and didn't break in all that time. I should have stuck to GE when we moved. I'm just annoyed at Maytag.

I purchased a new Maytag model PSD263LHEW side by side refrigerator in June of 2004 and purchased the platinum extended warranty from Lowe's. Just past five years, the thing started making a buzzing and clicking noise, quickly followed by warming interior temperatures in the fridge and freezer compartments. I called the extended warranty number and they sent a tech out the next day. He tried a start relay switch and comfirmed the compressor was bad. His company does not do "sealed system service", so I am told another company will be calling me, but nothing yet. A refrigerator should last more than 5 years. It costs over $1000. I will not be purchasing more Maytag appliances.

We have long been happy Maytag washing machine users, so we got a Maytag French door, bottom freezer fridge in 2007. Its main control board had to be replaced after less than 3 years use at a cost of $265. I posted a complaint with Consumer Affairs, and emailed the head of public relations at Whirlpool expressing my extreme disappointment. I got a call the next business day, and a check for complete reimbursement a week later. I'm impressed. Whirlpool wants to do the right thing, it seems.

From reading the consumer complaints, I can see I am one of several people that have Maytag refrigerators which have very serious problems in cooling and the freezer icing up. When the service man came to replace the recalled part and I asked him about the freezer icing up and the refrigerator not cooling, I was told it was a design flaw in the drain system and there was nothing that could be done about it. So this tells me that Maytag has been aware of the problem and apparently has done nothing to correct the problem in any of the refrigerators they sell. Consumers are being taken advantage of and Maytag should be held accountable. As I am typing this, the temperature in my refrigerator is over 50 degrees. I have had to throw out hundreds of dollars in food and I’m not in a situation where I can purchase another refrigerator.

We own a Maytag side by side refrigerator, model #msd2356aew, serial #10050669wd. In both recalls, we have been told that ours is not included; therefore, we are not entitled to receive any repair. We purchased this refrigerator in 1999. We also had a protection plan in place until 2006. This was purchased when we purchased the refrigerator. Within the first 2 months, I had a problem with the ice-maker. I called the store and was informed that I would need a retro-kit. The refrigerator was not keeping the food cold. In fact, it was warm. The service dept. had us wait for 4 days to install the new retro-kit. All food was spoiled; this after only the 2-month point, but this was only to be the beginning.

We have a Maytag Plus (bottom door) refrigerator. The unit is a little less than 5 years old. The freezer and the refrigerator have both stopped cooling - just the lighting is on. Of course, like everyone else expressing concerns on this site, we checked to see if our unit was under warranty. It is not. I have conducted an online search for problems with the same model number as the one we have. Many, many, many, many, many complaints came up. Clearly, this is not an isolated issue. Are there any consumer class action suits against Maytag regarding the seemingly same, exact problem we all have had with our units? Please assist.

We recently bought all stainless steel appliances. The biggest complaint and after 3 technicians later, is our Maytag 3-door, bottom freezer refrigerator Model # MFI2569VEM. The ice maker spits out broken cubes, chips my glasses and I have to wipe up the floor every time. The water dispenser is not cold like Hinckley & Schmitt water. I was told it's only tap water. How do we as consumers know any of this in the store? Also, don't buy the 30" Gas Range Model # MGR6751BDS. You can't fit two pots, much less place four all at once on top. The back is poorly made which takes up the room for the pots. So, when buying appliances, bring in your pots & pans, 9 x 13, etc. to see if they fit. And don't let the salesman tell you stainless is nice. It's not. It shows all marks and it is definitely hard to clean.

We purchased a Maytag bottom freezer refrigerator in October 2006, and we are now on our third part that regulates the defroster. The refrigerator stopped being cold. Both repairmen (who replaced the 2nd and 3rd parts) said they have replaced many of these parts. By reading the other complaints, it is a very common problem. Maytag should be held accountable! We will never ever again buy or recommend Maytag! So much for their ad campaign. Maytags now always need repairs!

My 1-year old Maytag fridge conked out so I called Maytag immediately. They told me that my model was under recall for defective parts and that they would send someone out to fix it. When the technician arrived, he told me that he was only there to fix the recall problem and that the fridge not working was due to a bad defrost assembly. I called Maytag back and they told me that the fridge was covered under the manufacturer's warranty; however, the defrost assembly cycle was not included. I ranted and raved how ridiculous this was but to no avail. I ended up paying $300 for the repair and about $200 in loss of food. Thank you, Maytag!

My barely 1-year-old Maytag bottom freezer refrigerator has stopped cooling in the refrigerator section. This has now happened 2 times. The first time was only for a day and the following evening it began cooling again on its own. We attributed it to having lots of company on a hot day and figured the door had just been opened lots of times. This last time it has lost coolness over the last 3 days. Ice has formed both on the front of the door of the freezer as well as on the back wall of the freezer. This time we lost all of our perishable food: 2 1/2 gallons of milk, several packages of meat and lunch meat, vegetables, fruits, etc. Most concerning was that it compromised 4 bottles of very costly insulin.

I purchased a bottom freezer refrigerator MBB2256GES in November 2004. I paid $1,800 with tax. The unit has failed 3 times, all out of very limited, poor warranty period. I purchased it from the Future Shop, they would not provide me with any assistance. Each time, the unit has the same failure, reducer relay in the compressor. Each time, I lost all foods in the freezer and most in the fridge. Each time, out of pocket expenses of nearly $200. I contacted Maytag for warranty information and all they wanted to do was collect personal information for marketing purposes, I'm assuming.

I purchased a Maytag bottom freezer refrigerator (model # PBB1951HEW; S/N 11966740GN) less than 4 years ago. The compressor, under warranty for 5 years, gave out a few weeks ago. During the service call, the technician accidentally broke off a copper tube and my refrigerator was deemed not repairable. Maytag immediately tried to distance themselves from the service technician, claiming he was not certified. He has, in fact, been working with them for over 20 years. Maytag then offered me a pro-rate exchange. They would replace my refrigerator with a new model for $516.84. I negotiated the cost down to $316.84 and asked that they throw in a 5-year extended warranty as a sign of good faith. Janet at the customer experience center flatly refused. Maytag’s limited warranty lasts only a year and is not even listed on the Maytag website; customers are asked to call the customer interaction center for details. I have been without a fridge for over 2 weeks and lost several hundred dollars worth of food.

I purchased a Maytag refrigerator (model # MFI2568AES; serial # 10566513JP) on 11/2006. In less than three years the unit has failed 6 times. Each time the warranty company has responded to the claim; however, they have not been able to effectively repair the unit. On one occasion the warranty company stated that if the unit failed 3 times, the unit would be replaced. As of the last complaint on 07/12/2009, the same warranty company stated that the only way a unit can be replaced is if the unit fails 4 times and those 4 times must be within the contract period. We have renewed the contract four times, but the repairs have spanned over three contract periods. Therefore, each time the contract is renewed it resets the count to zero as if no problems have occurred. This is clearly designed so the warranty company has the advantage of motivating the customer to renew the contract without them having to take any real action on a unit that is obviously a lemon.

I came and the fridge was going bonkers, lights flashing and ice flapper in-door would not stop. I called Maytag and guess what? My warranty expired two weeks ago. So sorry. After checking online and seeing all the problems, I called back and they said they would overnight FedEx the part. That was six days ago, still no part and several hundred dollars of food in the garbage. I was never offered an extended warranty for this $2500 fridge and now I know why. What a shame.

I bought a Maytag bottom freezer refrigerator (Model MBF1956KEB) and the refrigerator section stopped cooling after 3 days of being delivered. The freezer's back panel forms a block of ice. I tried defrosting it manually but it does not work. I called the store where I bought it and they are trying to get it fixed ASAP, but are still waiting for the part to arrive. It has been a week.

I bought a refrigerator last December 2004. In August 2007, I had to put a new compressor - August 2009 came, and another new compressor. I have called and asked at the very least for a 4-year warranty. The response was that would give me a 10% discount on a new refrigerator. I feel that this refrigerator is a lemon. I paid $1,900 not even 5 years ago. I have had to pay for the repairman's service calls plus the cost of the food I have lost. I have been without a refrigerator for weeks at a time. I am not sure what to do from here. My fear is in another 2 years, it will go out again and the cost is $700-$900 for repair. At this point, Maytag has covered the cost of repair but only until the 5-year mark. What do I do?

We have a Maytag Plus side by side refrigerator/freezer. From early after delivery, we had to replace the ice-makers. Then, the door push pad switch went out and a service man replaced it. Shortly after this, there was a leak in door which, after a while, it started showing rust over the edge of the plastic cover. Now, we have a top of the line unit that looks like **. All because either the service man messed up, or because of a defective water connection in the door (because it leak water or moisture, causing issues with the door switch control). The repair people play this game with homeowners and factory so that homeowners get the shaft! Well, we are remolding the entire kitchen over the next several months, so guess what brand of five new appliances we're looking at?

Less than three years ago, we furnished our new home with what we thought were good quality Maytag appliances, refrigerator, washer and dryer. Currently our S/S fridge/freezer, Model #mzd2663keq, Serial # ** sticks in defrost mode. I have a temp. probe in the freezer. When it sticks & heats, you can watch the temp. go from -2 to 40 F, if the plug is not pulled. The defrost board was diagnosed by a repairman. Four boards later, it still sticks & heats. Using any of these boards, at different times - no pattern, produces a fully functional fridge, for a while. Then something else happens and causes it to stick & heat. This has been going on for months. It works, then it does not! We no longer keep anything too valuable in the freezer section. We rely on the old freezer in the garage.

I purchased a $1700 Maytag side-by-side fridge and have had nothing but problems with it -The ice maker constantly jams (It has been replaced.), the water holding tank has been converted to a tube system, the drawers don't keep the correct temperature, and after the 2009 safety relay recall, the fridge stopped working. As it is no longer under warranty, I was forced to pay a $276 bill to have it fixed. The A&E service rep told me the part cost $88, but the labor was almost $200. It took him literally 10 minutes to replace this part. When I asked how much they charged per hour, he told me they don't charge by the hour but by the job code. It sounds like bologna to me.

Maytag refrigerators had a relay recall. My refrigerator fell under the recall but had actually failed before the recall (part melted and smoked). When Sears came out to fix the fridge, the individual service call was going to cost more than purchasing a service agreement, so we paid for our repair by buying the service agreement ($50 cheaper). Maytag will not reimburse for the service agreement, even though we would never have called Sears or purchased a service agreement if our fridge hadn't failed due to their faulty relay.

The refrigerator is not cold and the freezer is icing over. This has happened a few times now. Luckily, we still have insurance on it. We bought this from Sears in 8/2002. It used to be a year between repairs. Now it happens every 6 months that something goes wrong. I go into the internet about Maytag today and found out it is still happening today with the new Maytags. How come you people haven't stepped up and notified the public of this? Not in your magazine, but on TV where it would get to all the people and stop the public from buying this piece of junk product. It tells me that you guys are no help at all and are part of the problem.

I am very disappointed in my Maytag french door refrigerator which I purchased in April 2006! I thought I was purchasing a very good product. Wrong. I spent over $2000 for an inferior product. First, the computer board went out in first year and a half. Warranty barely covered it with a lot of runaround. It took me hours on the phone complaining. Finally, Maytag agreed to pay. This year, July 2009, the icemaker went out. I called Maytag and no recall from what service rep said. I can't believe that something that expensive has problems so early in its life. My grandparents believed in Maytag; unfortunately, things have changed so do not buy this product.

We received notification of the recall from Maytag in April 2009. We were scheduled for repair on July 9. We waited all day but received a call from A&E service (It's apparently a company Maytag contracted with. We have heard they are owned by Sears.) at 4:45 saying they would not be able to make it out that day. They came on Friday, July 10 and installed the relay.

My fridge suffered a short circuit, blew up the compressor, and scorched the wall behind the fridge. The costs of repair were too high to merit doing it. So we threw the fridge out. We then learned of the recall. Maytag is not offering to compensate for anything other than the 78$ diagnosis. They refuse to discuss this further. They admit the fridge was faulty, but since I don't have the fridge, they won't do anything about it. If a class action suit gets going, I would vote yes.

This is related to the Maytag recall on the side-by-side refrigerators. The recall part was installed about five weeks ago. After about a week, the fridge began to get too cold and the milk froze. So, my wife turned down the temperature. Within a couple more weeks, the fridge got really warm. So I turned it up to max, but that didn't fix it and some of the food spoiled.

We had our Maytag refrigerator's side-by-side relay switch replaced on 7/8/09 because of a Maytag factory recall notice. The very next refrigerator was broken. They sent another repairman out the following day to fix and charged us $286, claiming it was unrelated to the relay switch replacement. We purchased our refrigerator in 2002 and have not had any problems with it until they replaced the relay switch.

We purchased a Maytag refrigerator in March 2005. About 1 year later, the ice/water dispenser stopped working and we noticed a burnt smell. And the release bar for the ice dispenser was melted. I called Fry's, and they refused to help, citing I didn't bought the in-store warranty. I called Maytag. They stated that they have a documented warranty for me and asked if I registered the product. They said they could send a repairman but with fees.

Well, they got me too. Relay switch was replaced on my Maytag side by side refrigerator on June 30, 2009 right after that the unit stopped cooling. I had a second repair guy stop, problem is not related. Yeah right! They want $280.00 to repair the unit. I declined. Then they wanted to charge me $80.00 for the service call.

I purchased a new side-by-side refrigerator from HHGregg on May 11, 2008. The ice maker has never worked right, and it finally quit working in March 2009. I called and visited the store (HHGregg), and I had warranty paperwork for 5 additional years. Customer service folks at the number provided told me to call a local repairman, and I did. Well, it is now, July 12, 2009; and they still haven't shipped correct parts yet. They promised by Friday. I have spoken with way too many people to list, but this is ridiculous beyond belief.

Our refrigerator compressor, and possibly the relay, stopped working, so we had a repairman come look at it. He said that he had replaced two relays in the fridge but that it looked like the compressor was shot. So we called Maytag, and the person we spoke with said that it was out of warranty and that they could not help. So 4 days went by and we're trying not to spend $4700.00 in repairs. But we had to go to Lowe's and purchase a new Whirlpool fridge ($1190.00). The day after we bought the new fridge, we got a letter from Maytag which indicated that Amana have been having problems with a certain model number and serial number and that they give the listings. Ours match the recall serial number and model number, but when we called back, Kevin told us that even though the model and serial number matched, it is "not" one of the ones on the recall (after we mentioned the fridge was broken).

I have the Maytag Wide by Side refrigerator. For the second time now, it has gone out. The first time the defroster went out - causing the refrigerator to quit cooling - then causing us to lose food, etc. Got the replacement part - then got the recall repair (the fire hazard) - now it has gone out again - can't get the refrigerator under 65 degrees. I have a $300 refrigerator in my garage that has performed infinitely better than this $1,700 one. The consequences were; lost food, repairs that didn't fix the problem and a refrigerator that doesn't work.

Simple Maytag refrigerator, MTB1956 GEQ. 7.3 years later the freezer fan dies; 4" Panasonic fan-motor combo. $155.38 parts, $178 labor. Purchase warranty for $81, A&E truck. 11 months later, it dies. Replace under warranty motor start relay and motor capacitor. Relay made in Brazil. Service van is not A&E, but an unmarked truck with no yellow pages listing. No receipt offered.

I bought this French-door refrigerator on January 7, 2008. I contacted Maytag in June 2009 to see if they could help with the expense of repair. They gave me the name of their repair service. A serviceman came out to do repair and found out that he needed a repair board to make the repair. After he left, we found out that nothing worked anymore. We had to remove all items from the refrigerator. We lost several items and we had to wait a week for repair. Maytag finally said they would pay for parts but not for labor. This was an expensive repair and it was only 16 months old.

A&E Factory Service came to replace the recalled relay switch in our fridge. The technician then said that the condenser fan was not working and needed to be replaced. I had never had any problems with the fridge and demanded that the work be done at no charge. A&E refused, but Maytag said they would authorize the repair at no charge. When a second technician from A&E came 4 days later, he said the electrical connection was good but the fan motor was burned out. Maytag then denied saying they would authorize the work and I told the technician to leave. When my husband went to remove the fan with the intention of replacing it himself, he saw that one of the electrical terminals was bent/unconnected. When connected properly, the fan worked fine. Either A&E has incompetent technicians or they are intentionally sabotaging appliances to obtain more work. Why does Maytag continue to hire this company when there have been so many similar complaints?

Maytag French Door SS: It is 2 1/2 years old. I have called for service on the ice maker at least 3 times and mickey moused it the other times to get it to make ice cubes. I had the guy out today, and well, it needs a new ice maker already. You spend $2500 on it, and it breaks after 2 plus years. Come on, Maytag, do a recall and fix the problem so it doesn't break. It's probably the motor mechanism. Help all of us!

We have a side by side Maytag 2003. There is no build up on defroster but water comes into freezer from defroster area onto freezer floor. It builds up and also leaks out and onto our floor. Now, our floor has buckled on both side of refrigerator and freezer. It seemed to start after repairman fixed recall item a month ago. We had defective defrost controller replaced in 8/08.

My refrigerator was on the recall list for possible fire hazard. Repairman came out to replace a part which took 10 minutes. After he left, our freezer stopped working and now the refrigerator side has stopped working. Complete loss of food. Being Sunday, I did get an answer at Maytag and A&E but nothing can be scheduled until Monday. I am a mother and this is an extremely difficult situation to manage with two small children. I am mad and moved to file a complaint and investigate starting or participating in a class action. I know others have stated the same. We are all being taken advantage of. This is not the first time I have complained about Maytag and their supposed service. I filed an e-complaint directly to them two years back for their handling of my ice machine repair.

I had a leak at the water line connection, the tray and tray holder under the water/ice dispenser. Maytag should stick with washers/dryers as they make a lousy refrigerator. I should have bought a Kenmore! The water leak left marks on the kitchen carpet that cannot be removed. I'm unable to completely remove stains from the tray. Also, the tray holder is rusty!

I purchased a Maytag refrigerator, model # MTB2156GEW, five years ago. Within two years, motor in freezer burnt out and had to be replaced. I called Maytag and they replaced motor. It cost over $250 in parts and labor. I watched him repair, remove cover, remove two screws, remove clamp and plug new motor in. Well, this part burnt out again, not even three years and it's bad. I called seven places to get this part. It is on backorder until July 15, 2009 with no guarantee that they will have it then. I spoke with Maytag and found out about faulty relay switch. They sent a tech out from A&E. I waited all day from 8 am to 5 pm. He came at almost 5, supposed to replace part, left me no paperwork or proof that this part was replaced.

I purchased Maytag refrigerator model # MTB2156GEW five years ago. Within two years, motor in freezer burnt out and had to be replaced. I called Maytag and they replaced motor and it cost over $250 in parts and labor. I watched him repair, remove cover, remove two screws, remove clamp and plug new motor in. Well, this part burnt out again not even three years and it's bad. I called seven places to get this part. It is on backorder until July 15, 2009 with no guarantee that they will have it then. I spoke with Maytag and found out about faulty relay switch. They sent a tech out from A&E. I waited all day from 8 am to 5 pm. He came at almost 5, supposed to replace part, left me no paperwork or proof that this part was replaced.

I have Maytag Fridge MFI2569VEM0, double doors with freezer on bottom. It’s new fridge and we have new house. Ice maker has broken and flooded our kitchen twice. It was repaired once and the repairman promised it was a “fluke”. Fridge goes back to Appliance Store tomorrow! It damaged the wood floor and ceiling in the lower level.

I have Maytag Fridge MFI2569VEM0, double doors with freezer on bottom. It’s a new fridge and we have new house. Ice maker has broken and flooded our kitchen twice. It was repaired once and the repairman promised it was a “fluke”. Fridge goes back to Appliance Store tomorrow! It damaged the wood floor and ceiling in the lower level.