LGI Homes Reviews

You have to email them and then they contact you, but you have to work on their schedule. And the roof has been leaking since you can tell where it was leaking at. A professional went to look at it and he's saying he was gonna fix it. I told him that we have been waiting for 10 months. They're gonna have issues and they have to take the wall off and redo it. And he said no. But the home community is very nice and vibrant so far and the people are good. I loved it when we got to the house. The house was beautiful and everything else was nice. There were a lot of helpful people, but when you get a problem, they take forever to fix it and when we had issues after we bought the house, they didn’t care.

However, the underwriting process could be improved. While that is tough anyway, it was an annoyance because of the VA section of the loan. Still, that's not on LGI and with them we have no complaints. The quality of their build is great and we've been super impressed. We had issues with the AC but they took care of that right away. Furthermore, the cleaning crew damaged one of the bathroom doors. We told Vinny and it was addressed even before our walkthrough. Everything was perfect.

The LGI Home Community we have come to live in seems pretty established and so we're excited about being centrally located. There are young families and some older families. We're excited to be somewhere we can permanently be. We feel more secure and calm that in the future, we're where we need to be in raising our son.

She gave me her cell phone number to reach her directly in addition to her office phone. She said that she does take a couple days off during the week because she works Saturday and Sunday. But she said we should feel free to contact her. She also gave me her email address to reach out to her, and that's usually how I do business and certain things in writing. There were a couple times when I just had to reach out to her and she answered my questions immediately. If she did not know the answer, she would ask someone and call me back within the day and so, our concerns were addressed very quickly.

The new home community is beautiful and the amenities are above anything else that’s out there around us. There are still a couple of blocks left so the construction is kinda over and it's not too noisy. We came from a very rural area in Louisiana and we lived in an apartment for six months. So this has made our kids and us happy and made life a little easier. That was the easiest house I've ever bought and I already recommended two people.

We got a brand new build since a newer home comes with warranties versus an older house where I have to pay for a third-party inspection just to make sure everything is working. With the LGI home, the house looks nice from the outside and inside. But once you have people moving in and they put the furniture in there, everything like the imperfections starts to truly come out. Either the materials could have been better or the construction workers to get the job done.

I’ve only been in the house for three weeks and the quality sucks. When it comes to the sheetrock and paintings, all that you can tell is how bad they're like. When I’m downstairs, I look up at the ceiling and I can see where the 2x4 were at and all the bulge and everything with it. It might be too hard for us to take. It’s just ugly. In a sense, I kind of regret going with the guy because of how poor the work is. And the construction guy lied. I know I had some pieces of wood, the little plank that they put up for the fence. There were some that were loose because they were blowing in the wind. The guy said he was gonna put a screw on them but he never did. And I never went to go to check because I believed him at first. But one day, I came home and those things were all over the ground. When I checked why it came off, only one screw actually hit the 2x4.

Also, there are way too many bugs in those houses. It’s brand-new and there are spiders everywhere. There were some little ugly bugs the other day too. My kids wake up screaming because there are spiders all over them. It’s ridiculous. LGI should treat the house better before people move in or call a pest control. Now, I have to find someone to do all that. But my wife and I like the community. It's quite and everybody is nice there. People-wise, like in the office, they're great at LGI and I highly recommend them. But when it comes to like being satisfied with the house, I’m not willing to recommend anybody.

It was between LGI and Meritage. Meritage was all about selling. The ladies were nice, but they didn't really care about trying to find a house that fit us. Then with LGI, the gentleman that initially contacted us wasn't very aggressive. We wanted the person to be aggressive and hungry, but he wasn't. He wasn't interested at all and was very passive. We agreed to meet with him here at LGI in Manor and when we did, he wasn't available. So it happened to be the other guy, John, that came out to meet us and he was the guy that sold us the house because he was amazing.

The salesman and everybody in the LGI office here should be like John. They should focus on the person and on what the client needs and what fits him best, instead of trying to sell him a big old house. I was very comfortable with John. He knew his stuff and he knew everything about the houses. I could ask him about dimensions or the square foot of the tile, and he'd know it. Any time I had a question, whether it'd be at 8:00 at night, I could text him and he'd give me an answer or tell me he was off and would get back to me as soon as he got back. He would also give me his manager's number or a manager would call me and they would take care of us right away. We never waited more than a day.

We have a one-story home with a two-car garage and a pretty big backyard. So far, the quality of the build is good. The kitchen is amazing and beautiful. The living area is really big and all the rooms are nicely sized. The restrooms are very nice also. But when they screwed in the shelves in the master closet, they made a hole and they tried to cover it with the screw. They didn't try to seal it and make another hole. We also have six other things that they need to come look at. But they are all just little things. The construction manager contacted us on Friday and he wanted to come by but we were so busy that we missed him. Besides that, everything seems good.

The community is nice and we like it. We like the pool, the park, and the fishing pond, too. The people are very nice, they're middle class, we feel comfortable. We are happier now and confident that we have our own place. And we can remodel whatever we want without someone telling us we can't paint this wall or we can't have too many dogs. We can do what we want but within limits. We highly recommend LGI to our family and friends. We'd tell them that LGI will try their best to get them in a home that fits their family pretty much and with their budget.

The sales rep, John, became my best friend. He was there and anything that he asked me that he needed, I was always back to him like, “Here. What else?” We can always communicate and I love that. The communication that we have is like a brotherly communication. Some salespeople are there right before but they forget you after. But John is still there. He still calls, checks on me and sees if there’s anything else that he can do to make it even better. That’s good enough for me. He's great and I love him.

LGI Homes helped a lot. They never gave up and I never gave up either. Some customers and sales reps give up sometimes because the stuff that one needs can't be given. But that never happened. John and I both work hard and he was the one who was always saying, "I need this. Can you give me that? Did you send it already? Everything was fine. Anything else?" We were always communicating through text, email, and phone.

The house is fantastic and I’m happy. I also really like the community. It’s growing and really fast. Over the week, you're kind of busy going to work then coming back. But you see on the weekend that they already made almost the whole street and it's almost finished with all of the homes. It’s getting bigger and a lot of people are getting a new house. The community is getting better. And all that we have here like the pool and the clubhouse are great and my kids are very happy with them. I am thankful to LGI. They are the best thing right now. They never lie, they'll help until the last minute and they are always there.

The quality is not great and Manny, the person I had to deal with, was not great to work with. I don't know if he just doesn't know what he was doing or what. They claim they never had a situation where they put somebody in the wrong house but LGI had miscommunication. Right now, I have a giant crack on my tile and they are trying to say it's a settlement crack, but somebody didn’t do the concrete correctly because the crack is giant and deep. It's a big piece of tile in the bathroom and then there's also a big line going down from the tub to the door in the guest bathroom. LGI reps are telling me that I can either wait for 10 months to put in the order because I'm only allowed to have one repaired for the floors in a span of time or they can fix it now. But then if I get another crack, what am I supposed to do? So, I'm blocked into having to either fix the situation or wait 11 months. It has not been a good experience at all. I love my home, but it has been stressful.

So I think whatever, no big deal, hopefully I’ll close on Tuesday. I call on Tuesday and get confusing information about why I still couldn’t close. I’m informed that they needed to install a back-flow preventer for the sewage in my house, given the elevation of the property. This piece of equipment is no guarantee that sewage will even go where it’s supposed to. They’re waiting for approval from the city, who was initially unwilling to sign because of the potential damages caused by a lack of a proper septic system. They refuse to install a proper sewage system. So basically it’s a defective house.

At this point I can’t wrap my head around the situation or what the real story is. My dad (a lawyer) eventually gets in touch with the Tennessee Vice President of LGI Homes, who also gives him a vague explanation. He says they never had a certificate of occupancy before putting the house on the market, which is something you need before even trying to sell a house. Was this somehow overlooked, or intentionally brushed aside? That's still unclear to me. My dad tells him that it’s LGI’s fault for not disclosing this information to me, and for failing to be ready on my closing date. The VP says “well what do you want me to do?” He refuses to take any responsibility.

My dad then emails the VP asking for an explanation of the situation in writing, namely asking what the problem is as well as for a proposed solution. The VP then calls my dad and insists he doesn’t have to tell him anything, and that if I have a problem with the sewer system then I won’t close on Friday. So I now have no home to move into and all my stuff packed up just sitting in my current place.

This whole situation is sketchy, deplorable, and heartbreaking. I have been working for the last two months with getting all my documents together to apply for this loan, cleaning my house, packing, changing my address, buying paint, etc. I am extremely disappointed in the unprofessionalism shown by LGI Homes and am considering taking this to the press unless they remedy this situation.

The house I got was basic. But one complaint I had was we couldn't install cable on the TV. The Spectrum guys said there was no connection because there were no wires. I was expecting that there would be a connection for cable in every room, but the living room and the master’s bedroom were the only ones that have connections and the others had none. So, I had to pay extra to install cable. The garage also had no motor, and I had to do that. Then, I installed the ceiling fans because the bedroom didn't have them. Other than that, the house is brand new. The community where we live in is okay too. It's quiet. It's closer to where I work as well and that's the main reason we moved there. I'm gonna refer LGI to so many people because Jerry was good and he deserves the credit. I asked him for business cards so I could give them to friends.

But there were no blinds in the bedrooms or the windows other than the front of the house. The house didn’t come with a doorbell too. I wished those could have come along with the house while it was being built. But I like the community and living there. My commute to work is a little bit further than what I was used to but it doesn’t really bother me because I liked living out, kind of in the country, away from the city, where there’s not too much traffic other than on the way home from work.

And everyone around in the community is really nice and the property seemed to be maintained. Buying our LGI Home made life a little bit more simple and less complicated. When we were renting we always worried about the home being sold from under us. This was our first home purchase and it’s just nice to know that there’s no rush. We can stay as long as we want.

So far, everything is really good. I really like the quality of the house. But they didn’t put grass in the backyard and blinds throughout the whole house. This is my first home so maybe that's how it works. I wouldn't know that but that was one of the things that I kind of looked at funny. Our area is pretty quiet and it's really close to our family. So we really enjoy the community. I do see that there’s gonna be a lot of growing for my husband and I and a lot of fun, for sure. It's also perfect right between mine and my husband's jobs.

I love the quality of the house as well as the new community. I liked the new build and being the first one in my home. I ain't gotta worry about wear and tears or other different families being in the home. Mine was the first one finished on the street. So right now, it's kinda quiet and I love it but I know when I start getting neighbors, it might get a little noisy which is okay. But in the beginning, people got a lot confused with my address and they couldn’t find my house. It’s slowly coming together though. When LGI gets a new subdivision, I would want them to get all that in place so it won't frustrate us so much. Other than that, it was a great experience.

The house is good for the price. They came and they fixed a couple of things after the closing but for the most part, it’s pretty good. And the community is nice and quiet. Even when they’re working outside and still doing construction, you can’t really hear them inside the house, so I like it. I have to drive 30 minutes to work, but that’s not as bad as some of my other co-workers. It’s a little bit out of the city but it’s still okay. It's our first home and we moved in right after we got married, so we’re happy here.

Original Review: May 25, 2018

High pressure to sign contract; push, push push for a closing date within 29 days which we did not want - I requested a later one and it was denied. Sales guy was wonderful and nice. Found a home but it was a lot higher than I wanted. He said "well, let's see what we can do" saying the lender might be able to work some magic. Plus they pay ALL closing costs (which in my opinion are inflated to make it look like they are giving you more than they are). Found out these homes do NOT include an ice maker in the fridge or ceiling fans in the rooms or a garage door opener or gutters!!! Can you believe it? We didn't know about the gutters till we signed the contract.

The day we went to talk to their lender, when we brought our agent, she and the manager ended up in a screaming match, making us so uncomfortable and sick to our stomach, we just walked out. Lost our earnest money. Emailed sales guy to ask for earnest money back - my husband is a disabled veteran and they really shouldn't have put the contract in both our names - just mine since I'm his fiduciary agent, but I didn't think of that at the time. I haven't heard from them since I emailed. The manager was arrogant and pushy and had ZERO and I mean ZERO customer service. I found the house listed on Zillow for a thousand dollars less and he said it was a clerical error and we could report him and he'd pay the fine but he wasn't honoring that price.

We asked for gutters and he said "NO because we don't have to". So much more happened that left me feeling SO sick, especially losing the thousand dollar earnest money. If they had any integrity, honor, or customer service that they PREACH to you in the beginning, they'd return the earnest money but this builder is all about the money. Herd people in like cattle, rush you to sign, rush to close, and they don't care one bit about you as a person. They just want your money. They are liars and thieves and I wish I could warn the world about them. The manager said "this is the way we do business".

The roof is not of pure plywood but rather, pressed board and put together like a stick figure with minimal nails and screws. There are no gutters so when it rains it pours by all entrance ways and on to the foundation. the roofing is made with the cheapest roofing paper and tiles. The plumbing is sloppily put together and it leaks in master bathroom and kitchen, sewage lines are narrow so the bathrooms get clogged easily, The brand new AC unit sounds like a 30 year old meat grinder and poorly cools the home. As I mentioned before the core of the house the walls and foundation which now have cracks along the master bedroom walls and garage flooring.

When I complained to the maintenance manager about the cracks in the exterior walls and foundation, he told me there is nothing LGI can do about the cracks in the masonry work because the cracks are not bigger than an 1/8 of an inch! REALLY A HOUSE JUST 14 MONTHS OLD should NOT HAVE ANY CRACKS IN ITS WALLS AND FOUNDATION! They do not filter people so you will get riffraff for neighbors who don't mow their lawns and are slobs. In just the past several months I have seen the police come to our neighborhood to investigate and uphold the peace and this is a brand new community. I'd hate to see what the future has in store for it crime wise. DON'T BUY FROM LGI HOMES. You will regret it as I have.

But the loan application process could be improved. The young lady who handled our apps side of it from them, it was a train-wreck as far as I’m concerned. Having to refile sensitive information more than once is very disturbing, very perturbing, especially when it comes to my Social Security and driver’s license information. But other than that, everything else is good.

The house has solid foundation. I like the walls and the painting. I did not realize that my floors and the counters weren’t laminated, or how thinly laminated they were. We’ve already experienced damage when we had our movers move stuff in. They were sliding our fridge in the place and it ripped a huge chunk out of paper thin linoleum. Other than that, everything else I’m super happy about. The foundation is excellent and walls are great. We’ve actually went through a F1 tornado and the house stood well. There was no damage into my fencing and no damage in my windows, walls or roof.

We’re making the movers pay for the damage since they were the ones who did the damage. But then nobody explained to me how thin our floors were. Me and my wife, we’ve been together going on six year and this is the happiest we’ve been. I look forward to going home to a home that I own, not somebody else’s home. Even my puppies are excited. I haven’t seen my puppies this happy in three years. Overall, the quality of our lives has increased dramatically. I’m lost for words for it. It puts a grin on my face.

Then, we went through some papers regarding the different floor plan and prices, and we went to the actual home. The process was professional and I understood everything. I liked it. Chris was also able to answer any question that I had. The quality of the home is really nice and I love it. It's beautiful and I like the kitchen, the counter top, and the details. I also like my room and my daughter's. It was a wonderful experience overall.

However, when I went to do my final walkthrough, the rep shut off the water to show me how to do the winterizing thing. Ever since then, I have air on my pipe. So, I’m trying to figure out what to do with that. On the other hand, my kids love the pool in our community and the park is more geared for my three year old. I work full-time and go to school full-time too. On top of that, I’m a single mother so I have my plate completely full. But I feel that LGI bought the house for me and their reps were always very responsive. If I had any questions or concerns, I'd just make a phone call. If they didn’t answer right away, they would get right back to me as soon as they could. I’d definitely recommend them.

A new build came with warranties but I’m a little concerned. I’ve been there two weeks and I’ve had a massive leak that cost me damage to the carpet and to the structure under the sink. They’re coming in to replace it and they’ve been speedy about the fix but that was unfortunate. Also, when they cut open my wall, there was a bag of chips inside. But so far, the families are nice in the community. I wish the back walls were taller because I can see half of my neighbor whenever I go in the backyard and I don’t like that. But it’s working out. Also, there are no basketball hoops in the park and the slide is very small. The grass is nice but the park should be bigger.

I just closed on the 30th so I’ve only had a couple of weeks to try to get in there but it’s a lot closer to my work. So, it’s been nice. Everything went really smoothly until this little hiccup with the build but their recovery time was really what’s making it worthwhile. I’m super happy and I love the house, the warranty and having insurance.

So far, I really like the quality of the house. There was an issue with some paint and there was a leak somewhere in the roof but they were taken care of right away. Also, the house is in a nice neighborhood, and it was one of the things we were looking for when we decided to move. We haven’t had a lot of opportunities to meet our neighbors, and one thing I'm hoping for is that a lot of families move in that have kids so that our kids will have other kids to play with. We're happy, waking up every morning knowing that we own a home and not paying rent anymore. Plus it's helping us teach our kids about taking pride in our property, that it's something that we own and that we need to take care of it because it's going to be ours forever. We've been talking to our family, and I have one who's looking for a house and we've been talking to her and trying to get her out here at LGI with us.

The build was good and there were some little flaws here and there but nothing that cannot be corrected. It wasn’t as soundproof as I thought because when I came in before, there was no noise so you can’t hear anything but I’ve been hearing more noises. The front door could be sealed better to keep some of the noise out. Other than that, the layout is nice and spacious. I like the way the inside is and the landscaping outside. I'm not good with plants but they look very nice. Before we moved in, Jeff came right by and said the front looks too plain so, he asked about changing the landscaping and we agreed. They changed the landscaping and it looks a lot better now so that was a nice change.

The quality of the build was good although there were small texture defects here and there, but everything else has been decent. It's been two weeks, but they still have to put some things that were missing from outside. The construction manager said that if it went through at orientation, I shouldn't have to worry about it, so I'm waiting. However, our community has no amenities. I just wish the entrance was a bit better. For how nice the homes are in here, I feel there should be a better entrance. The entrance doesn't do any of the houses justice. Nonetheless, our home is wonderful. The neighborhood is really quiet that you can hear a pin drop. I already recommended them to a couple of my friends.

However, we just found out certain things that we wish we had more time to look over, like the toiletry rack, the towel rack and the doorbell. I kept wondering why everybody was knocking on the door instead of ringing the bell. Then we realized there was no doorbell. Also, the community was going good until last night, when we saw a cop pull over somebody’s house and speak to someone. I was hoping nothing’s getting crazy up here. But other than that, it’s fine and we like the home.

So far, the quality of the build seems fine. Time will tell. There are some things that irk me, but I can live with them. One is the closet door in the master bedroom opens inwards, which is crazy, because to get to everything, you have to go in and practically shut the door. I’m planning to have a carpenter come out and rehang it so that it opens outwards. And then the placement of the air conditioner seems a little odd because it’s upstairs. It’s not right next to the master bedroom. The hallway is in between the master bedroom and the air conditioner. They should have put that downstairs or out in the garage, because it’s pretty loud. And then when it gets going, it settles down. I thought that wasn’t too brilliant. It doesn’t bother me, but I know someone personally who I have come over occasionally who would not be able to handle that at all.

For now, there’s not a lot of people living in that community. It’s funny though. One person across the street and down a bit, diagonal to me, did holler over to me about the first day or two I was there. He just yelled out, “Howdy neighbor?” And I thought that was really nice, friendly. Overall, I’d recommend them. They’ve got some spaces blocked off for retail space which is really cool if they get that going.

However, we're supposed to register the serial numbers and model numbers of the kitchen products which includes the fridge and dishwasher, and I'm having a hard time. The website is not working, so we can't register online. And when I tried to call their two numbers, no one answers. I had to use the chat feature on the website and the young lady I spoke with said that they're having problems with the website so I gotta email my closing papers in. So, it's not as easy as the instructions on the brochure had stated, but it's not LGI's fault.

When they said I'm meeting with the builder, I thought he was the one who built the property or building. But I talked to a builder who was lower on the payroll. He was a proxy builder. He came in, gave me some insight, and he was very nice, intelligent enough to tell me about the garage door and all of the components with the AC.

Nonetheless, I'm very impressed with the quality of the build of the home and it's very quiet. The number one concern for me even considering a townhome was the wall. I wanted to make sure I had enough distance between my neighbors and myself because sound is probably the biggest issue. I've had a bad experience in apartments but the LGI townhomes are quite built differently. They had to go over that with me as far as the distance and cinch installation, the gap, the 2x6, and that was important to me. The security of the way the walls were built was my concern. Then, I also have high ceilings and granite counter top. I was taken by the very exceptionally well done kitchen. So, I'm satisfied overall.

The mortgage was right within my sweet spot in what I was looking for. Also, the HOA wasn't really that high yet and the PID tax appears to be already included into the overall cost. So that was the big issue as well. Contrasting between buying a home and townhome in the way LGI had it set up, one might say that the PID is on top when they gave the figure for the house. In one of the houses I lived before, it was 1,400 a year and I paid yearly or monthly but they put that on top of the regular mortgage payment monthly.

I called CenturyLink to hook up my Internet on Saturday last week and they came out on Tuesday and they told me that they were not able to hook it up because apparently, there was a set up on the lines of the telephone and the cables. The technician communicated with some of the agents and the reps in the LGI office and they didn't really have an answer. So I talked to one gentleman there who was really close with the builders and he had said that the gentleman who built these had been building them over 20 years and so there shouldn't be a problem. I had to reschedule with Comcast. And then the next day, I unloaded some of my property back and I noticed that CenturyLink was hooking up on another condo or another townhouse there so I didn't really know what the problem was or if this has anything to do with LGI. Still, it was a big upset.

As far as the community is concerned, there's not a lot of people living in the area now and it is one of the least lowest crime rate areas in Albuquerque. It's sort of the more upper side as far as the east side of Albuquerque and that's pretty much what I'm gonna benefit from. All in all, I'm very satisfied but I'm also very intuitive and critical especially if we were gonna spend this amount of money on a property. I wanna make sure everything goes smoothly. There are some things that could have been better but overall, everybody seemed to be nice and really friendly. They really wanted me to feel comfortable and have the right information, and they provided that.

Some of them are very minor. We've had issues with the door, the bolt not lining up with the receiver but then we’ve got some settling dirt in the backyard where we can see underneath the concrete of the front porch. So it’s starting to cause a gap in between the driveway and the lawn and I don’t want it to ruin the structure of the house. The tech said he had some other homes in the area that were gonna have some dirt coming in backfill, but it should have been figured out before. I hope that these are the only issues. And once they are fixed never have to be addressed again.

It seems once they started the house they didn’t finish it before they moved down to the next one because we had already closed on the 30th and we still have yet to have that little accent pieces attached to our garage door. We had a guy come out last Friday to look at the garage door. The handles on the outside of the garage door are only bolted on the top but bolts aren’t bolted in the bottom. And there’s no nut on the back so they’re just loose handles.

There’s supposed to be accent pieces on the side to make it look like a barn door and they’re not on. There’s also a little bit of paint on the door of the cupboard in the bathroom that should have been wiped off. The final walkthrough could have been a little smoother. When you’re spending that amount of money, you expect it to be done and complete. It just doesn’t seem to be move-in ready and we had already closed.

However, it's important that LGI should have a little more openness on the process of the loan about what's going on because I was in limbo for a bit, while Jason was trying to work some things out so he could get me approved. Also, the homes have the same amount of value, but I didn't get the same amount of amenities. I didn’t want my house to be exactly like the person's across the street but I couldn't pick the kind of flooring when building and my house is the only one in the area that does not have a patio or any kind of back porch.

Other than that, the quality of the build is really nice and the community seems safe. I have left my door open two times and everything that I left in it was still in it the way I left it. I was happy with that. And I feel better that this house is mine and that I live in a community where other people feel the same way about their property. I don’t have to worry about coming home and seeing a tractor in front of the house next door or a car graveyard. It’s a wonderful feeling.

We just moved to our LGI community we haven't had time to explore it yet. But so far, it's great and they got a lot of stuff going on. To me, there are some other stuff that could have been added to the house for the price we got it for like a garage door opener and ceiling fans. And they could have put blinds on all the windows but they only put three. But other than that, the quality is good and I would recommend LGI to a friend or a family.

I have nothing but great things to say about Morita, our sales representative. Shannon, the construction builder, was outstanding. And Paul, the sales manager, has been instrumental with taking care of my family. When we did our walk through, there were a couple of issues but nothing extreme. There was a light fixture that needed to be repaired, some painting that had to be touched up and I had a door handle that needed to be replaced. But they were able to be wrapped up very quickly for us.

The whole process was geared in creating an overall great customer experience. From the moment we asked a question to the moment that we were sitting down and closing, there was never a drop in communication along the way, and that's something that goes a long way when you're buying a home. There was never a moment that I didn't know what was going on, and if there was an issue, there wasn't any moment that I wasn't reassured that they were gonna take care of something.

Then, I went to the LGI's office to ask questions and Dave was the guy who told me everything upfront. He was an awesome dude and he told me what was included, what was not included, what they do and don't do, and about the area. I ended up dealing with him and he wasn't pushy at all. All in all, their process was pretty easy and really step-by-step.

So far, there were a couple of things that needed to be addressed on the house and the last thing was done this morning. The quality seems to be equal to a lot of the houses that I looked at over the last year and two months and the community has a very nice layout. The exact area where I'm at is right across the street from a park and the closest neighbor to me is offset into the rear. So, the whole subdivision seems to be spaced nicely. Plus, the location is right in my fishing area and I can be in the water in 10 minutes. The amenities are also fine and they don't offer upgrades in this location but that's something that I can live without and I can just improve the house as I go.

The LGI Home I got was new and I'm the first one in the house. The quality of the build has been fine and I like the community so far. The houses are very spaced out from each other which brings a lot of privacy. Although the houses are still filling in, it's quiet so far and the neighbors are okay. However, there is one neighbor who keeps having his four-wheeler up and down the road, which is illegal. Other than that, it's been perfect and we love it.

It feels good to settle in my new home. I've been in and out of addresses for a year and now, I finally have an address. The only thing is, there are no swings in the park and they told me that the sprinkler system would hit us in May 1st, but it's not yet finished. Other than that, this is a nice and diverse neighborhood and I would recommend LGI Homes.

When I was getting ready to close on the house and I moved in, it still wasn’t ready and there were still stuff that were not fixed yet like the dishwasher and the garbage disposal that were wired the wrong way. I've been calling them up trying to get them to get the electrician over to fix that wiring. Then there's a piece where I can't attach my washer and dryer because they have this piece they left on it that they still haven't taken off and you can't just take it off with a regular tool. There's also damage to the gutter outside and it looks like somebody stepped on it. And it looks like when they painted the house, they got swatches of the paints on the driveway and on the back porch as well. They even got paint inside the peephole when they were painting the door. So, the construction company did a sloppy job.

I've been trying to get in touch with their maintenance guy for about two weeks now but I couldn't get him on the phone. He'd catch me back periodically sometimes and he would say that he was trying to chase people down right now. I texted him today and he said again he's gonna try to get the electrician in contact with me to fix the dishwasher situation.

I feel like they're not really up to fix the stuff since I already closed on the house. Another thing is, their guy came to set up the sodding pump yesterday and he told me that they never install the actual controls for it. So, he couldn't set it up and they couldn't plant the grass yet. I asked him how long did he think it would take and he said there was no telling. He also said that there's somebody who has the same issue which has been going on for over a week now and they still haven't installed his sodding pump. Then, I had the AC guys come over today because the AC stopped working. It was on the warranty, so they came over and they said that the wiring wasn’t connected properly and the AC needed more Freon. Then they fixed it and I was surprised it went down so fast.

Other than those issues, it's a good house. The structure changed pretty good and I like the color of the paint as well as the design. I like the crawlspace, too, as far as that goes. As for the community, I know there's a playground in the area but they are still doing a lot of construction out there. All in all, I was very dissatisfied with my experience and I wouldn’t want anyone to end up with the construction issues that I have.

We like the build of our house. We haven’t spent much time in it but we’d usually drive there on weekends and so far, so good. It would’ve been nice though if we had a club house already, because they have LGI Homes in Florida and they have club house, gyms, a community pool there. But this one only has a playground and a place to cook outside. But other than that, we like our community because it’s quiet and we’re happy with our house. I would still recommend them because their prices are cheaper in Georgia versus Florida.

When we went to the officer and we met with the manager, I had a much more positive feeling. If we hadn’t also met with the manager, I'm not sure we would have bought the home. Also, the young man who was over the walkthrough really made sure everything was done right. When we looked at the house, the smoke detectors were not on the walls and there was just the wiring, and he said he'd fix that. And everything that he said that he would fix, he did. He turned a negative situation into a positive one. The home itself is very well-made and we haven't had any problems with any of the products.

I also felt like LGI was pushing us to use their lender when we already had our lender and our financing lined up. Mine was a relocation, so my company was paying for all of my closing costs. The salespeople were a little pushy saying, “The only way we'll pay the closing cost is if you use our finance company.” And to me, it wasn’t a big deal because I already had it lined up through my company. Overall the quality of the product is so high, but LGI's sales team could definitely benefit from some additional training.

The home so far seems pretty good. There were a few minor things that needed to be fixed like I had a few dents on my garage door which I'm still waiting for them to fix. They just finished building a park down the street which seems really nice. The only thing that I would say I would improve or ask for differently would be a little more space between the homes. They're really close together, but they look beautiful and the landscaping is nice. I love my new home. It’s just so nice to have a place that you could call your own, so I'm much happier.

The build is good. It’s just like any house. There are little outs and ins here and there that they missed that I know we have a year to file on under the construction. It’s bigger space. We like having our own adventures and our own spaces. For the price and everything, they’re smaller homes, but it’s decent. We’ve just been to our house and my son is looking forward to going to the pond. That seems like fun.

But in January the consultant said, “This is your rate.” And then he called in February, “The rates went down.” But it was the same rate. The rates didn’t go down. He was like, “No, no.” And I was like, “Those are the exact same numbers.” That was not cool. Also, I was in the apartment with 30-day letter and they said they would help but they didn't. The consultant said he can write it for me, and then he sent me a template last week but I was already out. He forgot. And then I said, “Okay.” And then he said he faxed it and never came through. And then he said he faxed it again and he’s like, “Let me just send it to you. That’s just a template. You fill it out.” That was one of my things that I was adamant about because I didn’t wanna break my lease. And he’s like, “No. We can handle it.” I’m like, “Okay. It wasn’t handled.” So, I have to do that and I’m gonna have to pay an extra month of rent. But it’s okay because I know they’re busy.

I like the quality of our home. It looks amazing and our community is quiet. It's nice and it has a lot of families. I like seeing people run around outside with their kids. I like it and I feel safe. We have more space and I'm very satisfied and more comfortable with our new home. I would really recommend it to other people. I'd tell others to go and get informed if they're interested to buy a home. The process wasn’t as stressing as I thought it would be.

I liked the way that LGI built the house and the size they had it, and I loved the area. Also, I liked a new build instead of an older home. The process of purchasing a home from them was fast and everything was right. I’m very happy with the quality of the build of the home that I got from them. I changed some things in the house, though, so I’m not actually there yet. The only thing is, they could add the grass in the backyard because that way, we would have the house completely done. Other than that, all of my friends that have visited me to see the house loved it, so we will recommend LGI Homes.

Once we had made the final decision, Josh, their rep was great. He came by and checked on us. However, I don’t understand their choice of putting sod in the front yard and not in the backyard. It bugs the hell out of me but everything’s fine. We’re gonna be remodeling the home before too long because it doesn’t meet my needs. But once we get a few things changed it’ll be fine. It is a nice starter house. It’s a good house for a good price. Overall, I had good rapport and had a good time with my experience with LGI Homes.

The quality of the house we purchased, along with the quality of the locks, is very good, though. All the paperwork was very supportive for that quality and the conditions as well. But, I have some details that I already reported to the area mining's guy before we closed, and I haven't seen they have closed these open points. The new community where we are is excellent too. This is my first home here and it's like a dream for me. Everything is good and I would recommend LGI Homes. As a matter of fact, I told three more friends of mine to come, take a look, and talk with the home consultant to see if they would qualify as well.

I love my home. I love everything about it. It has definitely made life easier and it makes me wanna come home and be off of work. Whenever I'm not at work, I'm always at home. It's relaxing to be able to have something that's actually yours. I have the Barton, a three-bedroom with a very open floor plan. That was why I picked it over the Camaro. The kitchen basically has a double island 'cause the sink is an island in itself. It has tile floor floors through every room except the bedroom so all the common areas. I also have a covered patio and it's completely brick around. The Camaro has like a wood post and mine is like the insert of a house so it's covered. It's like nothing can break it down because it's brick. I also love the fact that the laundry room has a built-in cabinetry with the granite on top and the shelving at the top.

My master bedroom is huge and my bathroom is amazing. My closet is huge and it doesn’t have a door. That's my favorite thing about the bathroom because it looks like a spa setting in there. It's really pretty. My little sister's room also has a very nice size, and our guest bedroom and bathroom are nice. A lot of times you'd see homes where the guest bedroom could make the master bedroom look larger but I don't have a problem with space at all. My living room is massive and my dining room area is really big too. I have a big table in there and there's still a lot of room around. I like the community too. I live across the park area and I can tell that they're gonna probably be developing more.

LGI Homes would be very good for first home buyers. Even if it isn't your first home, it's just a really nice home. My parents and everyone who has come and visited me loves it. They love all the things like the floor plan, the insulation, the pest control routine and the sprinkler system. It's definitely worth everything. The price is very reasonable with what they give you.

But what I liked most about the process was that Emily made it such an easy one. She did a fabulous job throughout the entirety of it. There was no question left unanswered. She gave me her cellphone number and told me to text or call her any time that we have questions or we wanted to come by and see the house. It was nice having that almost like a friendship with someone as you're buying the house through the process. She's sweet as she can be. Even today she still sends text messages to check on us and make sure that we're doing okay and enjoying our house. And so far, we don't have any complaints. The quality of the build is good and we're overall very happy with our choice and being residents in this location. I've also told several friends about LGI who were interested. I sent Emily a text message saying I've told them to text her and she didn't mind.

The consultant was great until she quit mid-closing. They were trying to move the closing up and I called and they said she no longer worked there but her boss stepped in. We didn’t close early but it was fine and it worked out well. The new community is good so far and I noticed that the sign on the pool that said "Finished - Spring 2018" is not there anymore so I'm hoping that that's not because they're not planning on finishing it but I'm gonna give them the benefit of the doubt. I’d tell my friend to check out LGI Homes if they ask about it

So far, we loved the quality of the build. We have brought family members over as well and they have loved it. My wife and I are going to have a new baby. We also have another kid who's a year and a half and she's loving our home. She has a lot more room to run around and she's more comfortable. I also love that the LGI community has a lot of facilities and really beautiful landscaping. There's a lake that I can see from my backyard. It's a big community and I love that.

Original Review: I bought a house with LGI on January 26, 2018 but after buying I wish I would of reviewed the company more. I bought the house 3/2 and I am very disappointed in the house. I have put service warranty tickets 3 weeks after moving in. I have nothing completed but when you contact the salesperson and got no help. They use cheap appliances and fixtures that don't hold up or work very well. I have been here going on 3 months and have only person contact me about warranty tickets but he never showed up at my house as he stated he would.

I like the way our home is set up. We were in a rental and when we went out our yard, the neighbor was right behind us. But here, we looked over the lawn to the neighbors' yard. Also, there are walking trails between us and the houses. The actual lot that they're built on is bigger. We have a local swimming pool right in the area. The community is expanding themselves so I'm sure they're going to get some other things going with it. They should slow down the build a bit, but I understand that everything has to be done in a timely manner. Try LGI Homes first. Their service and representation is "A+".

Updated on 04/24/2018: I don't appreciate the response, if you read into each concern or complaint they are all answered with the same answer with no true resolution to your/our original concern or complaint. I believe we as customers deserve a true response for our review. I'm still waiting for my pricing for the $10,000.00 in upgrades that have not been addressed.

I told the consultant everything I went through. I was just gonna give it up. I was done trying to buy houses. Everybody's telling me I can't do this, I can't do that and he was like, "Just give us a try. It won't hurt you to just come in, look around, feel you way about and then we'll see what you got and then we'll go from there." And from that point it was simply out of my hands.

I had a few minor stuffs, like plumbing issues, a small roof leak and then the cable wire was completely on the wrong side of the house. That was the only thing that kind of made me feel like, "Okay. Who was the quality control person to make sure and check that everything was accurate?" I didn't wanna put cable as far as in the walls and stuff like that. So they came out and didn’t run the wire for the cable to even be hooked up in the house. I was very grateful and I just took it for what it was. This was my first time and I thank God for what I have. It did not have the wireless cable so they had to make another hole and run another line so I can get that wireless access at least. But the wire that I was really supposed to have, it was not even in the wall.

I love the community. It's too quiet. I can actually lie on my bed and feel like I'm home and I belong. LGI has improved my life a lot. Everything worked out for me. Even if you think you can't and somebody told you you won't be able to buy, I'd still say give them a chance, an opportunity to see what they can do for you because I know they're gonna go out of their way for you. I had referred LGI to a couple of friends, trying to get them to believe in themselves and believe that they can actually do it.

Initially, we had some roadblocks like we wanted to change from one location to another and the consultant didn’t think that's a good thing. There were things there we were not agreeing but then finally we were okay. We just went in one direction. If they could have asked me about four-bedroom home rather than three-bedroom, then I could have gone for that because I still think the houses are not spacious. If they could have offered me the four-bedroom or bigger ones. I think they could have also told me, "Okay. There are future plans." Because I like the homes, which are now getting built and they have a very beautiful view in front, although my home also has. And I really wanted to wait. I could have waited and gotten a bigger home than this with a better view. But then that thing was never asked and that information never came to me. We could have gone for a better version of what we just have.

But the community is very calm and quiet. I'm happy and relaxed since I have a new home. Basically, the check and downpayment enabled us to in fact even think of getting a new home. Otherwise, we could have waited and then have a plan for the down payment. But then these downpayment plans they just didn’t help us. They will help a lot more people who have dreamed of dream homes so this is a kind of dream home for us. I'm pretty relaxed. At least we have our own property and this will not just help us it will help many others.

Furthermore, the quality of the build was wonderful. It's the most space for me and my family and my wife and I both love it. Also, our community is wonderful. There are different families but as we walked around the neighborhood, it's pretty decent and clean. There are kids playing with other kids. We are also closer to our jobs now so that's an A-plus. We're closer to the kids' daycare as well. It's also better for our children as there is a good school within our area. I'll recommend LGI to our friends because they're really helpful.

Then he asked about pre-qualification and I told him we were just starting the process and hadn't been pre-qualified yet. I mentioned that we would most likely need a cosigner and that we had 2 family members willing to cosign for us, but he urged us to go ahead and see if we could pre-qualify on our own or if we would need the cosigners. I knew qualifying on our own would be a long shot, but the agent said we should at least try it before viewing the houses so we could look at the properties and not be worried about the money because we would already know whether we qualified alone or if we would need a cosigner. That seemed reasonable enough, so we agreed to it.

As expected, we didn't qualify alone, but we knew we had cosigners willing to sign with us so we weren't that concerned. At that point we thought we were going to see the houses he mentioned since he said we'd do that once we knew whether or not we needed a cosigner. Instead, we had to sit there for at least 30 minutes while the agent went over our credit reports with us. Of course we already knew what was on there which is why we had 2 cosigners lined up. Going over the credit reports felt like being sent to the principal's office, and it was extremely uncomfortable and embarrassing. Once we finally finished going over our reports he gave us some options and told us how much our cosigner(s) would need to make each month for it to work out. At this point we were becoming more and more discouraged, but we knew that if we used both cosigners their combined income would be enough.

Once we settled on using both cosigners, we thought we would finally get to look at the properties, but again that didn't happen. While we were going over everything, we told him that one of our cosigners lived 8 hours away and the other would have to fly in because they lived over 26 hours away, so obviously we wanted to look at the properties and make sure we actually liked them before we had our cosigners travel for that long. Instead, he told us to talk to our cosigners and then gave us his card on our way out so we could get back to him if we were still interested.

After spending 2 hours in the office and not being able to see any houses, we decided we would not be back. I understand that people who qualify are their main priority, but they could have at least let us see the model we were most interested in if they wanted us to come back with our cosigners. I'm not going to ask someone to travel that long to cosign for a house we may not even like because weren't allowed to look at it.

The house was in the price range we were looking for and it was just nicer to get a new home with all the space we needed for myself, my wife, and our kids. The quality of the build is good and we are enjoying the house a lot. The community is nice, though it’s just starting out and there’s still construction going on next door to us. Also, Sunny had mentioned that they were gonna be building some kind of rec center and some pool and my children are excited about that. We’re around the corner from a park they put in with a splash pad and my kids have gone and enjoyed that.

The area is a little out there but it’s a lot calmer. My kids can go out and play and not worry somebody is speeding by and they can go out in the backyard if they want to. It’s a big stress reliever. Also, all of my three kids now have their own room and I don’t have to worry about them being too loud. And it’s a lot more comfortable. LGI Homes has some nice builds, good quality and I have recommended them to my mother-in-law.

Somebody at work had told me about LGI Homes, then I logged in and I requested some information. I liked what they were offering and I didn't look at any other builders, so I went with the process with them. And I actually went to two of their locations. I made an appointment first to one location and then I found another location and I made another appointment with that location. I signed up with the first location then I got a phone call the next day from my other appointment. I told them that I had already gone and had already picked out a lot and they asked me where. I told them that they don't have a lot but they told me about a different location, so I said that I didn't know they had more than one location. So I spoke to them and I went over to them, which is where I am now.

I liked the upgrade that the second location is having so I switched over. I already had my mind set on what I wanted and I already had all my paperwork from the previous LGI location, so it was a really quick process. My home consultant was Chris and he understood because we have spoken before and he was very nice. We walked in there, he showed us some prints, some numbers, and we liked what we saw.

The first location didn't have any house to show except pictures and lots. But Chris showed me two homes and I picked from them. He explained the community and what they offered and I loved it. Actually walking into an empty display home was very helpful because it's hard when you're only looking through pictures. Plus, Chris had a very positive attitude. He was very straightforward and didn't give me any runarounds. I told him that I'd rather see the houses that I'm qualified for and he showed me all the houses that I'm qualified. He explained to me what it had and what it didn't have. He also answered my questions. Then I was asked which day I was available to come in for the loan process and I kept in contact with the loan officer from there on. That went smoothly. Everybody was very helpful and they're still very open for me to go and talk to them or ask questions if I have any even after I'm done with the process.

I like the house's overall quality of the build so far. It looks great and I can't wait to see LGI finish building. I love the home and it's the way I saw it the first time. Also, the amenities offered in the community are great. It takes time to get used to it and I'm still exploring around there to see where everything's at and finding new routes. I really enjoy it and it's a great opportunity. It's a great experience knowing I'm paying for something that is mine. I've been renting for so so long so it's a good feeling to know that I'm not throwing my money away. In addition, I would recommend LGI Homes. Some people at work asked me who I went with and I told them they should check out LGI Homes.

The quality of the build is good. I also like the community that I live in and am very satisfied with the amenities offered. My only concern is that all of the homes kinda look the same and I wish that there was more diversity on how they look. But I’ve already met a couple of my neighbors and they seem good too. So far, I’m pretty pleased.

Like with any home there are things that we wanna get fixed, like marks on the wall or stuff not being plugged up, but all in all, the quality of the build is pretty good. It’s missing some things that we want in a home, like a doorbell, but we can get stuff like that put on. The community is nice and I can’t wait till all the construction is there. They’re putting all the houses around pretty fast and it has a playground and a pool in the area, which is nice. The people are nice too. My experience with LGI Homes was fast and easy, and I would tell others that it’d be a good place to live in and that it's pretty up-and-coming.

So anyways me and Tabatha made plans to meet. I left work early to meet her and she wasn’t there! The secretary said I can wait for someone else to talk to while she tried getting ahold of Tabatha. I said I would just go and reschedule. So like I said Robert had emailed me to set up an appointment. He said we could meet Saturday at 3 pm. I said, "I would have to clear my schedule." He said, "Ok I’ll call you back Wednesday or Thursday to confirm."

I cleared my schedule. I never heard back from him. I was embarrassed to just show up without the meeting being confirmed. So I later emailed him back since I never heard back from either one. He had told me he pulled my credit score and stuff. So I told him (through email) if me and my fiancé weren’t qualified it would be nice to at least know. That’s fine. We’ll just keep working on our credit and give it another try later. He assured me we were fine. We can come pick a house yada yada. It’s sad they gave me the runaround, I was so excited and they just shut me down. I had told all my family and friends about LGI Homes and how great they were, how they work with you and now I’m just so embarrassed.

However, after closing, we had a lot of issues with our garage door and trying to get that serviced. Our home is under warranty and the garage door repair company keeps telling us to go to the builder. But then we went to the builder and they told us to go through the garage door company. It’s been really difficult and maybe LGI Homes can make that easier, wherein if any warranty issue comes up, we can have them accessed more readily. Other than that, we felt very comfortable working with the LGI team. The rep's level of knowledge could not have been better and apart from some minor things, the quality of the build is very good. My new home is wonderful and is everything I thought it’d be.

The caulk around the sink in the bathroom was not even and was half an inch away from the sink, the mirror in the master bathroom was all scratched to pieces and there were holes in the trim that weren’t repaired in the closet. I’ve ran into some issues but haven’t turned them in yet because my wife and I just moved in and are leaving for Kenya soon and we haven’t really had the chance. I probably would’ve held off on the closing and made sure they fixed those but everything was done very quickly and part of that’s our fault as we were in a hurry when we did the walk through. Hopefully, they’ll fix it when I get back.

When we bought the home, we were so excited so we didn’t really check it fully. Later, we notice that there were little things that needed to be addressed. For instance, somebody dropped one of the cabinets in the kitchen and the whole bottom piece was broken off. It was bad and was placed as if they were hoping nobody would notice it because you had to duck your head underneath one of the cabinets to see it. But they're taking care of that and everything else is great. I was surprised how quiet the community was and I was very satisfied with the amenities. Living in our new home make sour lives a lot better. It gives us more privacy and makes us more comfortable.

But I'm not too happy with a lot of stuff. With regard to the landscaping, LGI said that was going to be replaced because of some coldness that came through but it still has not been replaced. There was a hole outside and I told LGI somebody was going to get hurt and that they needed to fill it in with dirt and put the grass. But I found out there was a pipe there and when I turned on the sprinkler system, Mount Rushmore water came flying out of the ground. I called LGI and told them that. Nobody put a sprinkler head there and water was pouring out. They told me to turn it off which I did. They came by and they put some dirt there and stuck it up. But they still have not cast it and they still have not put a sprinkler head on it. I just called them and it has been another week and I can't use my sprinkler system. They're also supposed to fix my door but they haven't yet.

If they come here and fixed everything today, that's fine. But when it takes a week to fix stuff, that's kind of long. I paid for the house and LGI is not doing what they are supposed to be doing. Given my experience, other people should be careful and they should make sure everything is done to their liking. I think LGI rushed a little bit and they did not take their time building for the amount of money that I paid.

We liked that the house was a new home so there was less maintenance to start with. The zero down and zero closing costs were important too. I've been in the maintenance and construction for 40 years and just looking at the structure, it was very good. But I have a few little problems with the fencing that I need to have addressed. Other than that, we like our LGI community a lot. It's very well laid out, clean, cozy and very quiet. We were generally very happy and we'd recommend LGI highly.

The quality of the house is okay but we've had issues and we've only been in there three weeks. Some of them still haven't been fixed. Other than that, it's a lot more peaceful and quiet in our new home. I've recommended people to LGI. They were very upfront about everything and they worked well with us and tried to get us what we needed. And they didn’t try to upsell for something bigger than we needed.

LGI homes are affordable. We are very happy and excited and feel very accomplished to have been able to buy a home and we're very grateful that we are in that position to do so. Hopefully, we'll be in here for a few years. Now, we have more peace of mind. It's our first home and it's really nice. It would have been nice too to have grass in the back of the house. So far, the community is good and it's quiet. We've met some of the neighbors and they seem very nice. I know LGI is still building homes and they're still selling homes so a lot of built homes on our side have not been filled yet.

Overall, everything was great. The timeliness was perfect. But my wife and I were a little disappointment on the closing date. I understood we signed a contract but we assumed that we would be closing sometime in March and our first payment would have been in May. But they had our closing date set for February 27th. We really loved the house and we wanted it. But we had difficulty with work scheduling and it was hard for us to do the closing on February 27th. But only two days later, we were both off. We didn’t have to take off for work or switch our schedule around and worry about how we were going to get our son. We were asking if LGI could move the closing two days later but they said no.

At some point it was like, "If you don’t want to close on that day, then we’ll just stop the deal and we'll move on." It didn’t make sense to me that they were willing to cut the deal and take our family out of a home just so they could sell it to someone else whenever they felt like it and then redo the whole 30-day process. If we were to ask for five days or ten days, then that would have been grounds to be told they didn't do that. But for two days, it would have been nothing especially if it was a scheduling conflict. In the end, my wife had to actually take off from work. Other than that, everything else was great.

The home is well-built. I've not had to turn my heat any higher than 68 and we've even had a wintry storm. The house is just insulated well so I'm happy. Our new home has been nothing but blessings. And in the LGI community, they have a good program in place with the Homeowners' Association so that it will not depreciate the properties. They will always make sure that it's going to be appreciated. LGI would be a place that I would go.

LGI left so much trash in the yard that it’s crazy. They just covered it up with grass. LGI also said they were gonna replace the sidewalk. It’s been a month and they still haven’t responded back. There’s also been a couple of light fixtures that aren’t working and they haven't gotten anybody out here. The neighborhood’s fine and it was the only reason I got the house. But it's so far out of a lot of services that there’s a monopoly on the internet.

But the sales consultants could be trained in giving some guidance to customers. For example, I needed to cancel early on my apartment and I asked for advice, but my sales consultant couldn't find much information for me. This was my first time buying a home and I came back with huge fines. They could have told me that they don't know anything about it, instead of telling me that they were going to consult with their manager. They took my copy of agreement twice but there were no results. Other than that, they were great.

Everybody in LGI Homes was very helpful. I applied to different companies before but with no luck and kept turning us down. But LGI was just exceptional in walking us through and they were not pushy to sell but they were guiding us to get in. I like the part that they coached me in how I can be a home owner. We are living in the house now and it has a nice back yard. I like the community but it's a very big area and there is only one park at one side of the street but I don't see any park on the other side. Other than that, everything looks good. The kids are having fun and it's been great. I recommend LGI Homes.

And then we did like a pre-qualification or whatnot and filled out some paperwork. He run some numbers, “Hey. This is where you’re going to be." And then everything checked out. And then the next thing I know I was working with Marlyn trying to get a paperwork for the loan documents. Everybody was on the best to their business. If Marlyn couldn’t take the call we’ve always stayed in contact via email.

I now live in a pretty quiet neighborhood and that’s what we were looking for. And we're right next to the park for the kids. I just started getting back to work. I just moved in so I’m still in transition and trying to get things moved but for the most part I enjoy the community. The drive isn’t that bad at all. I love my house. Just maybe one day I’ll upgrade. I would recommend LGI Homes and talk about how these people help me out with my loan. They were the best. I’ve never had a problem and the neighborhood is awesome.

Since it was going to be my first house, I wanted something new. I’m not familiar with the whole buying process. LGI Homes is genuine like they care about the person wanting to have their first home. I’m doing my in and out of the house and everything looks fine. I love the community so far. It’s just the place where it is, the distance from my work. It’s just kind of like apart from the hassle in Orlando. And I haven’t settled yet. I’m in and out and just today I put the power, and the water. So I’m still processing.

I know a couple of friends that have been going through processes and I know that they’re having some issues, and I told to one of them to stop renting and that if they want to get their house, LGI is the one who’s going to help them. They just have to talk to them.

Finalizing everything took less than a month ‘cause we started the paperwork in beginning of February and it was closed the second to the last week of February. The house was already built as it was a house that someone wasn’t able to close on so it went back on to the market. I’m still in the middle of the moving-in process but the quality seems to be what I expected. Also, the community is quiet and I’m looking forward to being out there. Living here is going to be more relaxed. Overall, LGI is going to walk you through the process. They’re going to let you know exactly what you need and they’ll take the time to answer all your questions and concerns.

The consultant was very friendly and seems to be knowledgeable of what he's doing. He was very interested in showing us the houses and explained as much as he could about what he was selling to us. The first night I stayed in the house, my air conditioner stopped working. I called the emergency number because the weather wasn’t bad. I decided to wait till the next day, but they came in and fixed the issue quickly. So, the response was good. I will definitely recommend LGI to a friend and tell them to take the chance and come see the houses.

I love the home, but it became a little stressful when we were moving in because of the layout. With the stairs, when you enter immediately to your right when you first come in, we have a lot of king-sized furniture so that was a toughie. We also got a few nicks and dings in our brand new home which we didn’t want, but it's okay because it's ours. LGI Homes fulfilled our dreams. This was the first time me and my husband ever tried to purchase a home and it worked for us.

But they made me really feel comfortable about the decision I was making. Fik of LGI Homes impressed me with his knowledge of the business and his willingness to work with the situation that I was in. But Fik was on top of it. He called me Thursday night like he said he would, to check on me and to check on the status of the loan, procedure and everything. He did everything he said he was going to do. He was the best home consultant that I've dealt with in my life. I've already referred to a co-worker.

LGI made the process easy and it took four weeks from when we started working with them up to the time that we moved into our home. The quality of the build seems really good. The construction man walked us through the house and informed us of everything about it on our closing day. The new community home that we live in is really nice and I like it a lot. In addition, the amenities that LGI offers are great and I’m satisfied. Living in our new home makes our daily life a lot better. I’d tell people to go with LGI. They have good homes and they help you out a whole lot.

We liked everything that he was saying. We liked the homes, the area and the fact that they were new build. We went back in the following day, to sign all the paperwork, and we made a check deposit of $1,000. Then we got the checklist of what we needed to bring in when we met with David, from the loan department. We had an appointment four days later but I called that evening to see if we could get in the following day and they were very accommodating. We did everything within three days.

David was a great man. He held our hand and kept us in constant communication about what was going on with the loan and what would be the process. Then he would call if he needed any more paperwork and he was with us every step of the way. We really enjoyed that connection that he had with us. Since I got here, the quality of the home and the community have been great. We love where we're right now. It's great. Now, we have more space for the kids to run around and for the dogs in the backyard. It's cozy and the home makes us so much happier now. I would recommend people to go to the information center and get as much information as possible.

We walked into LGI not expecting anything, and we had Anthony and Cherry Anne who both did a great job. They walk you through and in doing the process, they'll call you and make sure that you're okay. Everything was perfect because it's my first time buying a home and they made the experience really good. LGI Homes has some good people working for them. I talked with a couple of my buddies at work who can't get a home, and I told them to be positive and go over to LGI, who will let them know whatever it is that they can do to help them through the process.

We just moved in this weekend, so there are some things that I am still waiting to have fixed. I have not received or have been contacted by anybody yet to set up times about when those things are going to be taken care of. There were some construction issues that we had some problems with at the very beginning. There is a large incline on the left side of the house and for whatever reason, whoever built the house decided that they were going to put the gate on that side. It’s a very steep incline and with all the new sod in there, of course it’s very unsteady. It’s very easy to slip down, roll an ankle or break a foot trying to get to the gate. Whereas opposed to the side of the building, we wanted to see if they could put the gate on that side because it’s a lot more even for safety purposes of children and if my older parents decide to come over.

There was also a hairline crack, which we talked to Mark about, on the driveway and they said that if it gets any larger, they’ll deal with it. Plus there were some issues with the sod that they put down. They don’t seem to even the ground out underneath it and that proves that the lawn is going to be very lumpy ones the grass goes in. And so it’s going to take a lot of work to even everything out then level out the whole yard. It’s just a matter of tilling the dirt a little bit underneath before the sod gets thrown on top of it, and no one has taken care of that.

There's also the issue of the electrical box being outside the house as opposed to maybe inside the garage, and we were told that there was a code for it. You physically have to go outside of your house, lock the door and then proceed to go out to your electrical box to change out any breakers or to flip any breakers in the event there’s something happening, and then walk all the way back around towards the front of the house and unlock the door to get back inside. So if it’s raining or snowing, I don’t know if I’m allowed to get into that box or not, or if I just wait it out until it slows down. It's just a matter of them building that electrical box inside the garage instead.

Living here at LGI has been good so far. It’s not a whole lot different than what I felt like it would, other than it being in a different location. I would tell others to look into LGI Homes and if it’s something that they want to really dig into, then they have to provide all the proper information and documentation. If they’re willing to go through that then go through the process, go ahead and do it.

The idea that they can build a 2 story home in 30-45 days as we were told seemed unreasonable. When we questioned this we were assured each time that it was the correct time frame. Yet our closing was pushed back 2 times and we finally closed 90 days from our initial date of beginning escrow. This date seemed much more reasonable and had this time frame been given we would of had a lot less "why isn't this done and when will it be done" questions. The home overall is wonderful you get your money's worth in value. We have had a few warranty repairs that needed to be finished from the initial build or issues that arose after we moved in but they are quickly addressed and taken care of. This we appreciate.

The only real downfall of our purchase that we til this day are very unhappy with as well as many of our neighbors is they given you DEAD GRASS. We were told many times is that due to the hurricane which occurred during our building process that their normal vendor was under water and therefore this was all they were able to get, but to rest assure it would turn green and be fine. We later found that all homes were given this DEAD GRASS long before the hurricane. The grass has turned green and from a distance it appears to be acceptable but once up close it's very sparse with just dirt locations.

The first guy that I dealt with was Archie, and he talked about the home, the area, the highway and all the businesses that were around, how close we were to the freeway, the proximity from here to the town and the shopping malls. He really gave us a detailed description about the whole area. When they told me what they were going to do, I expected them to do that because I hate disappointment. And they did good from the time the house was in construction and then they took me there. I chose the unit that I wanted based on what I was qualified for financially so I have to go with them to double check the house. We looked at it and the floor plan was good for me and it was exactly what I wanted.

They walked me through and the decided to close with me. But there was a little delay and that was on my part because my loan was having a lot of issues because I have changed jobs. I have multiple jobs that I do so they had to pull up the combinations of the jobs to make the income to their satisfaction. It was not even two years that I started the other job so it kind of pulled up a little bit behind for when I tried to pull out the paper works there. They were able to get everything straightened out eventually, but I lost the first home because there was a delay and they had to sell it to somebody else. I was a little bit disappointed but that was not their fault. It took them about 10 days to close me from the time they completed everything, which was a very good timing for me. I really appreciated it. They did a good job, especially the loan officer. And my realtor made sure that she was on top of everything, so it was a blessing.

The only issue that I had was that they don't have a doorbell, which really threw me off this morning because I wanted the alarm system that have the doorbell camera. So I had to get somebody who can do all that. LGI also said that they don’t do the garage opener. But I saw some homes where they came through the garage opener and with the remote. So I had to install those alarms by myself too. I also didn't like the appliances that they used and I actually just sold the fridge. It's too low quality, and if you have a beautiful house, you don't want to put that kind of appliances.

LGI didn't give us an option to choose whether we wanted a wood floor or a rough carpet. I told them that I wanted my house to have wood flooring but they said they only have the carpet. So I had to spend another $4,400 to change the floor to wood. I can't even put my furniture in the house right now and everything is still in the garage because I don’t want to set up everything until they call me back to take all the carpet. Other than that, I have a roof over my head and that's the most important. I'm trying to settle in right now because I moved in this weekend. But I love the home and the area. I will recommend it.

We’ve been in our home for about two days and everything has been good so far. I work for a builder as well so I compared LGI to them and there is no doorbell which is interesting. There is no bathroom fixture too like the towel bars. We thought that those were kind of weird but otherwise, everything has been pretty solid. Living in our new area helps and I’m closer to work. But we don't have amenities in the right now. They're building a pool though and it looks pretty cool.

It's a very new community. There's a little over a hundred houses sold at this point. So far, the amenities that they offer are good. But I'd like to see a clubhouse. The quality of the home is good too and everything seems to be functioning well. However, we've got a couple of minor things that need to be fixed that they've got to get the builder back out for. We've got some couple of window trim, the rubber part that seals that window and the glass, sticking out. They're supposed to have somebody over here to fix that and I'm sure they will.

Maureen, on the other hand, was the loan accountant and she helped me out quite a bit too. She made everything go really smoothly and did a really good job in explaining everything, I wasn’t really confused about anything. They were always there to help me out whenever I had any questions and they were willing to talk to me if I needed anything. The quality of the house is excellent and I haven't had any problems. I like everything that came with my purchase and I'm pretty satisfied. The community is really quiet. Now, I’m in the house instead of an apartment as I have to take care of it and it’s a little bit better my apartment.

I know the manager over there. One individual we worked with was knowledgeable and every time we called about questions or issues they always at least attempted to try to give us the answers. During the process everything was great. They were always continuously in contact especially with the lender. But the issue kind of came afterwards. When I did the walkthrough with the builder, instead of allowing us time to actually inspect the home he kind of pushed us through it.

The house is beautiful and it's growing on me a little bit more now because I kind of expected more of a single separate home rather a townhome. But after moving in this weekend we started noticing issues. The upstairs is extremely warm where the downstairs is freezing. And we found out that they didn’t install the drafts that go into the door which stops the air from coming around the door. We found out that on the first night we moved in that it wasn’t there. So that’s what kind of caused a lot of the cold air rushing to the house. And we found cracks in our bathtub where I don’t know if one of the builders may have dropped something on there. They only give one free correction and so that's the issue. I now find ways to fix things myself without trying to use this warranty claim. And there were things that basically were right there but we didn’t really have time to fully inspect it during the process.

My wife continues to complain about the toilets that they installed and then the faucets and we have an extremely lower water pressure than what we’re used to from any of our houses growing up to. So I don’t know if it was just lower quality or anything like that. But as far as the other appliances like the microwave and stove and stuff like that, they were nice. And they already took care of my handrail. That’s what they pointed out during the walkthrough, kind of that we just have to paint that. And then there were some dents or certain portions that kind of like little scratches in the roof or wall in certain sections that we kind of just already went and got the touch of paint for. But it’s all been kind of minor stuff so it’s still okay.

Then on top of that the issue that I run into was the insurance company is continuously sending me letters that they didn’t receive the payment for the insurance. And we’re kind of just little worried about that, just wondering like, “Do we need to pay this insurance or if they actually paid it within the closing?” But I spoke with the lender and they just told us that they did pay it.

They’re still building. The location is so brand-new that is not on Google Maps and also GPS doesn’t take you straight to the location so you can’t have things delivered. It was rather a challenge to try to get actual physical directions to get to the location. But as far as the other residence we have talked to some of our neighbors and they seemed to be nice people. I know they really enjoyed their home. I’m already having ideas for modifications. And nobody is used to this HOA and don’t really know how that’s going to work right now. But I believe that it’s fine so far.

The people at LGI Homes were extremely nice especially like offering the drinks and different things like that. And the ability of streamlining the buying experience is way better. We always have the good credit that was waiting. And we always run into the housings that were under contracts so that bring us the issue why we haven’t bought before now. We’re just down to hoping that everything is fine with the house and are hoping that there’s no other unexpected surprises that we run into. We recommend LGI Homes.

I didn’t have experience in buying houses and this was my first time. After we bought the house, everybody has been telling me and I've been checking around, there are more fancy builders like KB. I was trying to get into it but I’m happy with LGI. We've recommended them to our sister-in-law and she’s buying a house soon. Also, I recommend people to get an LGI home. It's going around in Houston very fast.

We purchased a newly built house and we closed beginning of January. It was just finished when we signed for it. We were going to go for the new phase but they didn’t have some of the options we wanted, the lots were a little bit smaller. So, we got one of the last ones from the previous phase. We have a five-bedroom house, two-car garage. We’re one of 12 of our floor plan in our entire community. It is absolutely amazing, and the neighborhood is great. The house is bigger than what we needed. We’re a family of four, so definitely we didn’t need it, but we’re going to use one room as an office and the other as a craft room. The community is very quiet. All of our neighbors have come over and said, “Hi,” and introduced themselves, very Southern hospitality.

We purchased a new home in a new community and we closed about a month ago. The quality is nice. We had all the information that we needed and to successfully closing our home and we had a good experience. The only thing that we didn't like compared to Lena was that we had to put in our own blinds. I just thought it should have that already instead of having the home naked. Only one room has it - the den. It was kind of an inconvenience because if we have to move in, we had to go find blinds and the blinds are very expensive. If you spend so much money in a home, it should have come in and make the move in easy than having to put some more money to put blinds in. That should be the builder's duty. But the community is quiet and peaceful. And if we meet someone and say, “Hello”, we interact.

I like moving into a new home rather than having to move into a foreclosed home with someone already staying two or three owners. We just got it as us and it was built for us. We were the first owners so, I like that. And we're satisfied with the amenities. We have a pool, a park, a walk area, a doggie trail and they’re going to get more stuff they said. As the community continues to build, the customers’ satisfaction will continue to arise. But for right now, they have enough. Our new home will help to ease the burden instead of having to think of rent and stuff like that from an apartment, where it's all congested and your neighbor’s right next to you. You’re living at peace and comfort and quiet. It eases the burden of you coming home and having to hear noise upstairs. It's going to make my living a lot easier and happier.