LG Washing Machines Reviews

I recently purchased an LG washer and have been having a musty smell issue from the beginning. A technician came and changed the grey gasket and basically told me to wipe the excess water off and leave the door open for it to dry. I am seeing that I am not alone with this problem and it does smell horrible! This sounds like something that LG should be taking care of, not us, the consumers. This was an expensive washing machine and, in my opinion, does not do a better job of cleaning my wash than did my 10-year old top loader!

In May, 2007, we purchased the LG WM0642 front load washing machine and LG DLE0442 dryer from Home Depot. We are extremely disappointed with both. It is a constant battle to keep the washing machine from smelling of mold and mildew. The dryer never dries adequately and must always be restarted and the clothes dried by using timed drying. The washing machine has gotten to the point that I cannot seem to get rid of the odor. We have not contacted LG or Home Depot regarding these issues.

I, too, am disgusted with the LG front loading washing machine I bought a few years ago. The mold in the gasket is a constant problem. I spend more time trying to dry the gasket and get rid of the mold than I actually spend on the laundry itself. It's time for a class action suit/or major recall of this defective product. Exactly what kind of testing did LG do before deciding these machines were fit for consumer sale?

We bought a LG Tromm washer and dryer. All along I thought it was me losing my mind over the smell in the washer and on certain clothing especially towels and facecloths. I too have fought with the rubber gasket around the drum trying to pull all the nasties out of there, impossible to do. Also I have resorted to wetting down my cloths in a bucket of water before washing because I noticed that some times the cloths come out of the washer after a cycle with dry areas still on them. LG should be listening to the consumer because by word of mouth they will lose a lot of sales I will never buy another LG product again

We purchased a Tromm LG Steam Washer and Dryer set about 2 years ago, from Home Depot. I paid something like $2,500 for the set. The armpit area of most of my shirts became permanently smelly. I have a desk-job, and do not suffer from a sweat problem. In fact, my clothes smell mostly fine when I remove them each day. I bathe each morning so there shouldn't be an issue with smelly clothes from the start, and I've never had an issue of washing my clothes before.

I purchased an LG front loader washer in April 2010. The first washer delivered had a hole in the water hose, so water was everywhere. The delivery man came back within 30 minutes and picked it up. Three days later, they delivered it again, but now, water is leaking out the front of the door. It was a mini river in my laundry room. The delivery man came back to pick it up again but 2 days later.

The washing machine smells of mold. I've done everything as instructed. Water is retained in the gasket and causes mold. Very poor design. We are waiting to see if LG will replace the gasket for free. All my towels smell! I've just ordered a product online that guarantees to take out the mold. Too much maintenance. My fiends who have other brands of front loading washers do not have this problem.

The LG front loading washer (WM1814CW) we purchased and installed new January 2006 developed a problem last week. I had the recommended service company come out to check the machine. As it turns out the wash drum broke loose and would cost around $600.00 to repair. This really ticked me off given that the unit was just over 4 years old. Goes to show that although LG may make good TV displays, their washers aren't worth crap! I asked the service technician for a recommendation. He said stay away from LG and go with Whirlpool. I purchased a new Whirlpool today which is scheduled to be installed tomorrow. At that time they will also take the LG crappy bucket of bolts out of here! I won't buy LG anything in the future and will certainly let people know how sorry a product our LG washer turned out to be!

LG TROMM, the machine started smelling foul in less than a few months. We figured it out when we had a baby and stopped using fabric softeners, her cloth smelled terrible. I have cleaned filter, rubber gasket, hoses, detergent trays etc. This is ridiculous for LG not to giving us full refund for the machines. I have been dealing with this for 3 years. Is there some way we can get a class action suit going here.

On May 30, 2010 our LG Tromm washer began smoking and smelling of burning plastic. I immediately turned it off. I had an LG repairman come out and tell me something must have gotten stuck in the seal. He would order a new one but I could keep using the machine. Wrong!! It is still smoking and now beginning to vibrate all over the place. We bought this set at Home Depot with the extended warranty. After 5 attempts to fix the problem and two months of laundromat fees, it's still not fixed! Home Depot however did give us credit towards a new machine. I will never ever buy an LG product again. They did also try to blame the whole "too much detergent" thing on me too!

I had the issue with the inlet pipe of the washing and called your so called Voice Support number, but of no avail I called number of the so called agents but of no avail. I even talked to the Floor Supervisor ChanderKat but he was of no help as there was and instead offered me the number of the service station. If it is the service of the LG then it is good buy LG, I trusted the brand and have been using the products for last 10 years but the service that I have received is nothing but ** it

Our story is the fried control board. We owned our set (LG frontloader washing machine) two years and the main control board fried. Wrong part was sent and three weeks later, we had a new motor (magnet) and new board. LG was gracious enough to pay the parts, and I paid the labor. Two years later almost to the exact date (just three weeks ago), the control board was fried again.

I could not have written a better article about our problem with LG Washing Machines.

I also purchased the LG tromm washer and dryer. This is the single worst appliance purchase of my life. The washing machine is horrible and my friends have told me that my house and children smell like mold and mildew. I have been limping through the last two years, draining the machine three times a week and using the rinse cycle with borax and expensive washing machine cleaning supplies. And I can only use the speed cycle because I have been getting an error report on every other cycle.

I've owned an LG Tron washer and dryer for 2 years. I use only products for HE washers but I have had numerous problems with the washer. After visiting this site I now realize I'm not the only one! When I first got this machine, water leaked out underneath on several occasions. I can't imagine why. Then I noticed dark gray/black spots on some clothing. I took a look at the trap and it was filled with black, oily smelling liquid. After emptying it I had no other problems with the black spots on my clothing. Then an unpleasant odor developed inside the washer which caused my clothing to smell unclean. It didn't smell like mold or mildew but more like dirty, stale smelling dampness.

Since new in 2004, our LG front load washer has always left the clothes smelling of mildew, vibrated and made a lot of noise in the spin cycle. Technicians were no help. Shortly after the 5 year warranty expired, the machine shook itself to pieces. The spider, the large heavy metal casting which attaches the drum to the motor broke apart due to extreme corrosion and the loose drum destroyed the outer tub. It was pretty much a total loss. Best Buy says "sorry about your bad luck". LG doesn't respond to emails or phone calls. I have a very low opinion of LG products now and will never buy another.

It seems this unit, after few years, loses all power and the circuit boards burn out. I Googled the unit LG Front Load Washer and there are many, many complaints about washers purchased in 2006 just dying out. Shouldn't this be a recall issue?

We purchased an LG Washer & Dryer combo from Best Buy in Fort Collins, Co in May 2004. My husband put a load of laundry in and left the house. Our 13-year old son called my husband to say that the laundry room smelt of burning and there was a thick haze of smoke. No smoke alarms were set off. My husband rushed home and said that the cycle was still going but there was no water in the machine. There was a heavy haze and severe smell of ‘burnt rubber’ that he had to unplug the machine to make it stop.

The front-loader clothes washer has been producing mold for some time, and it makes us sick. We've tried the company recommendations to reduce the mold, but the mold persists. I've tried wiping away some of the black mold, but more mold accumulates. My husband and I are in our 60s and we're both affected by the mold. Since I do the laundry and come into direct contact with the mold, I'm most affected by the mold: shortness of breath, coughing, throat and eye irritation.

I am adding my complaint along with many others about the LG stacking washer and dryer. I have had mine less than 1 year. I have to keep the door of the washer open at all times to avoid mold. The cups where you put detergent and bleach and softener do not empty properly. A small amount of bleach remains after the load is finished. The next load which happened to be jeans had bleach-streaks on them because of the left over bleach. The dryer has taken as much as 3 hours to dry 5 pair of jeans.

We have an LG model WM1814CW washing machine and the door seal has turned black and smells like mildew. We were originally told to clean it with a bleach-soaked rag but this did nothing. There is standing water in the seal also. We don't know what to do about this problem. We are afraid this will lead to door seal leak. It looks very bad and smells bad.

I purchased and LG Washer that has had many problems. I have logged eight service calls on the item since I purchased it two years ago. I have replaced two control boards in it and two thermostatic monitors. No matter what I try, the washing machine will stop working and display "te" on the front panel. Despite several calls into LG, they will not do anything about it. I keep asking them to tell me what else I could possibly replace that would stop this problem. They have no response. I have asked them to replace the washer several times but they refused stating that it is now out of warranty. I can understand that occasionally good companies sometime produce an ocassional faulty product but not to back up their product makes me never want to buy anything from LG ever again.

Our LG washer would not spin or empty. The hall sensor was determined to be bad. The part was covered under the warranty but not the labor cost. The replacement part was under $40.00 dollars, with an estimate for service call and labor around $300.00 dollars.

My 4 yr old $1100 LG Tromm, WM2277HW washer has been out of commission now for 4 weeks with a "DE" error. The machine will wash, but not drain. Repairmen are rare. Response time slow, and week-long waits between visits. The repairman initially diagnosed a failed drain motor. Part was ordered, installed a week later, and the machine promptly failed after 3 loads. Reported immediately.

This is about a 2006 LG Tromm Washer issue. The drum won't spin and after 10 minutes, it reads error code LE. This happened two years ago. If anyone knows about this issue, contact me at **.

I purchased an LG washer and dryer from home depot about 2008, and have had no clean clothes especially the whites. I have contacted Home Depot first, then LG and followed their instructions and called a service man. He was about 20 years old and knew not much about the washer. He replaced some parts and said it should clean better. Well, it did not. Called LG again after washing a few months more and then my husband said boy, my white tee shirts are getting dingy. That's was the last straw.

I bought an LG Washer and Dryer Front Loading Washer and Dryer in 2006. After about a year, the washer started to sporadically leak. I have had 4 service calls to try and diagnose the problem, all to no avail. I contacted LG's customer service and it was abysmal. They were unsympathetic and unhelpful. Do not ever buy an LG product -- their customer service is pitiful!

My LG Washer under warranty quit working on the weekend of the 12-13th of June. I called the 800 number on Monday 14th and I was told it would be at least a week before they could get a service guy here. A week later, LG service guy comes out and says your filter is dirty, cleans filter runs bleach through washer and says it’s fixed. I put in a small load, came down 1 1/2 hrs later and the washer stopped at the 9 minute mark, the exact place it was the 1st time I called the repair service. I had talked to the LG repairman about the possibility of the problem being a bad drain pump.

In 2007, I bought a new top load LG washing machine. When we talked to the LG representative, we explained that we are a family of six who does a lot of laundry. I asked how full we could fill the washer. He stated that we could fill it full and the clothes would get clean. Well, the clothes did not get cleaned and I had cut back on how full I fill the machine. Thus, having to do more loads of laundry with fewer clothes. I then had problems with a smell. I did purchase those tablet but felt that was not being efficient since I had to run the washer with no clothes and had to buy tablets which is an added expense.

Purchased LG washer. Began making a grinding sound during spin cycle which appliance repair said was the pump. Washer only 1 year old when noise began. Really annoying by year 2. LG wasn't interested. Never answered my letter and e-mail consumer "specialist" said part had not been recalled so tough luck! When I pushed the issue, my connection was cleverly disconnected. Further investigation with appliance store is, do not buy LG appliances period!

I bought my washer in Dec 2007 and a few months after using it, we began to notice a moldy odor in our clothes. I contacted service and was told how to clean this machine and did as directed: Bleach, vinegar, washing soda, clean the drain, wipe out, leave door open, etc. Nothing has worked. I contacted LG and all I got was "sorry, there is nothing we can do as it is out of warranty". We paid a ton of money for a poorly engineered product. What are my recourses at this point? My towels are barely useable and I am concerned that we are having mold allergies.

I bought this washer thinking this would be a great product. My daughter has severe allergies and I wash her clothes all the time. This washer smells so bad. It is starting to leave that musty smell in clothes. I have wasted so much time and water trying all these remedies and running empty cycles. I clean the rubber gasket after each load and it still look moldy. I don't know what to do.

I just wanted to report that I also bought an LG washer/dryer in June of 2007. I have had horrible mold/mildew issues with the washing machine. I did buy the extended warranty. Best Buy came out once and changed out the gray gasket inside door, however it did not fix the problem. There is even mold/mildew in the soap dispensing area. I think LG should step up and realize they mass produced a bunch of "lemons". My laundry comes out smelling like mildew after being freshly washed.

I can't get my clothes clean nor can I get the mold smell out. My washer is two years old and smells like a 2000 year-old swamp. I have tried everything possible to clean and disinfect but nothing works. I will never recommend this product and I feel betrayed by consumer reports that gave it such great reviews.

I have lodged a complaint (**) with LG for following matter. I purchased a washing machine from LG dealer on 30th May which didn't work at all. They sent a surveyor who found some problem with power system and as such I asked to replace the product. They said it will be done soon. After this there was no call from LG. Whenever I tried to call, either the phone was off or it was never picked up. I found contact of call center from web and called them and somehow, after 10 days, reached the concerned person who said the product is not in stock and so select a different one.

I have owned a LG front load washer and dryer since 2006. It has been a very poor purchase for us. Over $2,500, and we have had nonstop problems ever since. The front rusted out, the soap seeps everywhere, clothes smell horrible, ripped up my bedding and always stop for uneven load. It had so many service calls they replaced it and all the same problems continue with the new one. I have fought with Best Buy and LG that this design is defective, but LG won't budge. This will be my last LG purchase of any kind. Fool me once!

I have had this LG washing machine for approximate 4 years. I have had nothing but problems with the odor from this machine. I have no mold or mildew on the seal around the door. I clean the machine all the time I put bleach through a cycle to clean the drum. I use Afresh once a month as recommended. I wipe down the seal after each wash and empty the drain once a week yet it continues to smell.

I purchased the top of the line LG washer and dryer in 2009. I have tried using the manual to get to the bottom of the problem. My washer smells both of mold and has a burning smell. I do not use them if I am not home for fear that something will catch on fire. I use less than 1/8 of my HE detergent so overuse has never been a problem. I do not use dryer sheets and I rarely use the dryer. I prefer my clothes line.

I have an LG Washing Machine. This is the worst ever product or service I could get from LG. The Service Manager called me and never even tried to understand the customer's view. When I said that I want to speak to his manager, he hung up the call and I didn't receive any call yet. I just want to speak to a person who cares for customer and who should be from LG and not from service. I do not want to recommend this bad product unless I get a proper response in terms of money back, which I think I have wasted in LG. This is poor product forever.

LG washer dryers combos have a smell issue that the manufacturer is not properly addressing. I have had my LG for about three months and the machine smells like a combination of burnt rubber and mold. The smell fills my house when the machine is in operation and leaves my clothes with a bad odor. When I contacted LG, they told me to run a load with just bleach and clean around the inside of the door gasket.

I purchased a LG front loading machine from Best Buy in April of 09 and have had nothing but problems when the salesman I purchased it from swore to me that I was purchasing the best front loading machine on the market. Less than a year after purchasing I had to have the entire drum inside replaced. I got bounced around with customer service from LG and Best Buy and I wouldn't call it "customer service". Finally, after several weeks of trying to get my machine repaired I am still dissatisfied. I learned that there is only 1 service center near me that had repairmen that worked on LG machines. I had to contact this repair center several times because they would not return my calls due to waiting on LG to contact them to let them know if they would repair the machine or replace it. My whole point of purchasing this machine was for efficiency and that I would save a lot of time doing laundry by being able to wash larger loads of clothes, but to my disappointment it is just another chore added to my list because the machine requires weekly maintenance.

My LG front load washer and dryer were purchased May 25, 2005. The washer gives us the code LE at least twice per month. When I call LG they give me different ways to correct the problem. One is to unplug the washer for 30 minutes, then hold the on button for 5 seconds before pushing the no spin code and let the machine pump out the water, then hit the rinse and spin cycle. Sometimes it works and sometimes it does not. Once I get it working again, then it will work for a couple of weeks. This week the washing machine is still unplugged as it does not want to work. It fills with water and then gives me the LE code. The appliance company that repairs LG in my area is a small family owned business that does not give service. The daughters man the phones and they are so rude. I refuse to call them again. I will purchase a top load washer from someone else before I will have their "LG tech" come back into my home.

I have been calling the service center and trying to get my problem fixed but there is no response. Not enough of this, the person who responded is barking instructions on the phone. Such an attitude is a joke on customer's intelligence and I wish people not to go by big ads they place on mass media. LG has totally lost its image by the poor performance and customer care. I hope consumer court will do me justice for the money I spent on this. Top loading fully automatic washing machine, where everything is not automatic and everything has to be done manually. Secondly, water is not stopping when switched to spin mode. They shut my complaint that it is not even LG product when I have all the documents to prove that it is so.

I purchased an LG steam washer/dryer and pedestals from Home Depot on 5/23 to be delivered on 5/26. Color white of the unit was verified to be in stock in warehouse by Home Depot on Sunday. The color delivered were graphite washer/dryer, and white pedestals. We refused the delivery. We verified with Home Depot that part numbers were correct. On 5/27, I tried to straighten out with Home Depot. He's on hold with LG for 45 minutes. The delivery people only indicated that washer/dryer were refused so they think we have the pedestals. Even at risk of losing this sale and talking to a supervisor, they were not accommodating in the least.

I purchased an LG front loading washer and dryer from Best Buy. From the first week of owning them, the washer has had a terrible mold smell that I can not rid. It also does not clean clothes well at all. The dryer takes an extremely long time to dry. I've tried everything to fix these problems with no success. I feel I have wasted approximately $3,000.00 for these items as they clearly do not perform adequately.

In February of 2004, I purchased a set of LG appliances, a washer and dryer set from fry's electronics and every year something major goes out on one of them. This time the power board went out on the washer after we replaced it 18 months ago. We also have had the drum on the dryer changed twice and the front door. This is the third power board in less than five years and our set of appliances were twelve years old and only needed a screw and a new motor that cost me a total of $140.00 and was still working when we bought this nightmare from LG Model#WM2432hw and DLG5932W.

Bought LG washer and dryer 11/2007. After about a year started to have the "stink" problem. I used bleach and cleaned gasket. The stink would go away, but come back after awhile. 8/2009, I called LG and got the run around. Finally, I spoke to Delano in the Executive Customer Service Dept. He agreed to extend warranty and provide a cleaning and new gasket. Unfortunately, nothing happened after that. I emailed him over 10 times begging for a response. Nothing. I called LG and got the "script" answers. Finally, I got the Executive Customer Service Dept again and raised hell with them. The authorized the cleaning and gasket change again. It took over 3 weeks to get that processed. Then comes ENG Appliance Service. They received an authorization for LG for a cleaning and necessary parts.

I purchased an LG high efficiency washer several years ago and have had the same things described by others. I went on the internet tonight because I had a black water puddle near the rubber gasket. The washing machine smells of mildew often and I try to control it by running empty cycles with bleach. This does not work as well as there is low water due to the high efficiency, so it never really gets a great rinse. I leave the door open and I clean it often, but towels do start to smell musty and once that happens, I literally throw them a way. I can't even use them on the floor as it seems like it is deep into the towel. This machine is not made well and I will not buy a front loader ever again. Lots of towels and cloths that have been thrown out due to the smell. Cost of a high priced machine that is not good. This smells of class action lawsuit, but usually the rewards are so narrow no one really makes out but the lawyers.

We have no idea what else to do. We have tried everything and I mean everything. But the clothes keep coming out with horrible smell. It's like a roach/mildew smell. Horrible. We should have stayed with our old washer. The clothes came out smelling and looking clean. I would not recommend anyone to purchase these washers.

I purchased an LG Washer/Dryer. Supposedly, this system was going to save money on water; not so! I have to rinse all clothes first to dampen them so the washer pump has some water to pump out at the finish of the wash cycle. If I do not do this, the pump runs and runs, trying to pump water that is not there! After the wash, I have to do another rinse and spin to remove the soap that does not come out in the normal rinse cycle. I have never had such an inefficient washer in my life! The clothes do not get clean because there is no water to clean them, the soap does not come out because there is no water to rinse them. I had the repairman come out and he recommended less soap and I use less soap and the clothes are even less clean! Plus of course I am using more water than I ever used with my old washer. This is criminal on the part of LG.

I have read many complaints about this product and I also have all of the many complaints with the LG washer. The constant smell, the water that constantly fills the main wash detergent compartment after done with washing a load of clothes and I constantly drain the pump filter, more than twice a month that the owners manual states. I always wipe the inside of the door to eliminate the smell coming from the washer and leaving the door open only makes my laundry room smell from the odor. I have even resorted to using a scentsy lamp to handle the odor. I will never purchase an LG product again. And I do use HE detergent!

I have made 3 phone calls, the most recent one being placed this morning, Sunday, May 2, 2010, in order to attempt to get a correct name and address and phone number of an authorized repair company for my LG washer/dryer (model WM3677HW) that came with the purchase of my condo unit less than two years ago and on 3 occasions in the past 4-6 weeks had flooded my bathroom. The website that the owner's manual refers one to for repairs is not in English. I was not given a case number. I was given the name of a service provider who told me that they don’t' service washer/dryers. I was told that LG couldn't provide additional names in neighboring cities unless I knew the neighboring cities’ zip code (I live in Oakland, CA, adjacent to Berkeley and San Francisco, but why would I know their zip codes?). I was told today by Gabby, a supervisor, that you all could not help me further because I don't have a home phone, or any other phone number to provide.

I purchased an LG front load washer 2 years ago. From the first day, it was leaking and shaking the entire house. Over the course of the first year, while it's still under warranty, I called the service center (which is very hard to reach) and spoke to the service people to schedule appointments. The appointments would have to take off an entire morning or afternoon from work to meet with them and sometimes they didn't show up!

I would like to make complaint on the poor function of LG washing machine. At the same mail, I have to express my extreme disappointment of LG Customer Care complaint resolution. I bought a washing machine with the model WF-T700 in December 2007. After several usages, I found out that the washing machine could not spin well and always stopped working. Besides, the machine whistled when drying. Still, it doesn't dry completely. At the same time, it doesn't clean as claimed, which leaves powder detergent on the clothes after washing.

I purchased an LG Washer approximately 15 months ago. Since the date of purchase, I have had problems with the machine. The latest issue is the rubber around the inside of the door washer that has torn or possibly overheated therefore during wash cycle the machine leaks. I paid over $1300 for this machine. Also it continues to have an order. Though the warranty was only a year, I feel as though the cost of this product is ridiculous if you can't guarantee more than a year warranty. I should not have to pay for a serviceman to come out at my expense. I will never purchase another LG product. They should be embarrassed .

Three weeks ago, I placed a call to the Home Depot Extended Warranty company regarding my LG washing machine that I purchased at Home Depot in November 2007. Several days later, the company, Superior Electronics, came to my house and informed me that the part needed to repair my washing machine was not in-stock and that it would take at least one and a half weeks. When I complained that this is crazy, both the warranty company and the technician indicated that it is extremely difficult to get parts to fix the LG washing machine. If that is the case, why are these washing machines still being sold?

I have an LG Tromm front loader washing machine which is only a few years old. I have already had to replace the drain pump, the drain hose about a year ago, and now, it is squeaking and not turning properly. It also has terrible mold smells on our clothes, and they end up with holds and tears in our clothes. I have thrown away so many towels due to mold because it doesn't come out.

I purchased an LG washing machine and dryer 2 years ago and I am very burdened by the smell of mold, which is impossible to get rid of. I end up running empty cycles just to get rid of the smell. I have the washing machine constantly open, but still I am not convinced that my clothes are clean. It is a horrible feeling, I seem to be smelling the mold everywhere.

I can validate the issue of the dancing washing machine. If it becomes unbalanced during the spin cycle, it does not have an automatic shutoff. It is very dangerous and a major design flaw. It is very difficult to know how to keep this from happening. In trying varied remedies, the best I have been able to do is to reduce the spin cycle to low or medium, but yesterday it did not help. I washed two ordinary bathroom rugs and the rubber gasket twisted up around the seal with the addition of frantic jumping around and banging into walls. This happened with the spin cycle on low! I would love to join a class action lawsuit against LG. This is absolutely the worst and the third, I have ever owned.

No matter how many times I run the tub cycle or run bleach through my washer, it smells of mold and mildew. If you close the door for more then 24 hours it smells of mold and mildew. I just washed a load of white clothes that were cleaner when I put them into the washer than when I took them out. I took out the white and thought what was all over them. I started looking around and pulled back the seal and about died. I could not believe it mold everywhere. No wonder, no matter what you do you cannot get it clean or the smell to stop.

I bought my washer and my dryer on 2007. I was so happy because of all of the new technology that I was bringing home, without knowing the nightmare that I was about to get into. For the last 20 years, I have had front loader washers and I had never had to let the door open to avoid the bad smell. I never had the need to take a course to learn how to operate a washer what it seems I need to do now. My clothes come out dirty after almost two hours in the washer. I have tried different soaps, less or more quantity of soap. I have bought the new soaps that they sell now to keep the drum clean. I have Clorox to clean the drum, after doing my laundry.

I purchased an LG front loading washer less than 4 & 1/2 years ago. I have had several problems with it over the years. The most recent was that two of the electronic components in the machine failed. One was caused by the reset LG customer service instructed me to do. LG has informed me that the parts are out of warranty and they refuse to help me. The cost of the repair is over $350.00 for parts alone. LG refused to help or stand by their product. I will have to bare full brunt of the repair.

After having a failure with my LG front loader washing machine, I called LG. They only have one service company that would service this machine in/around the Reno area. After calling Protek Industries, I was told by those folks that LG does not pay their bills in a timely fashion so they do not service LG parts. Well Protek Industries were nice enough to send a service tech out and he determined that the thermostat was bad but he wasn't sure if his boss Protek would order the part due to the past history of LG accounting not paying them in the past. Well they ordered the part anyway (great customer service).

LG front loading washer is horrible. I returned it to Best Buy after 1 day, thank goodness they have a great return policy. The washing machine was on a concrete basement floor that is level and machine was level too, even bought the $30 vibration pads for under washer. But nothing works to stop the shaking of the machine, plus a load of heavily soiled laundry takes 1hour and 36 minutes to wash.

I purchased LG washer two years ago. It now has an error code of upside down FE and I have to replace the Thermistor for $300 plus later. I am not happy at all with the Washer or the dryer. I would never recommend these appliances to anyone!

I purchased a front loading LG Tromm Steam Washer and matching dryer from Home Depot about 3 years ago. I had a Sears Kenmore washer/dryer from 1980, yes, 1980, wedding presents, that still performed. It had been repaired a few times, but nothing so major it warranted a new machine. The matching drying took awhile to dry the clothes, but it still worked only having a few thermostats replaced over the years. The last time it was repaired, the repairman said, "Don't ever get rid of these--" (Yeah, he just wants job security, I thought) because the new washers and dryers are junk.”

I purchased an LG Washer and Dryer at PC Richard on 10/05/03. I have been paying for extended service contracts through PC Richard since I purchased the set. Right from the beginning, the washer had molds around the rubber in the front of the machine. It has been replaced at my expense because it was not covered under the extended service contract. Now, I have to clean it with Clorox in order to alleviate some of the mold smell but the black is still there. The dryer has been a problem from day one. The circuit board had been replaced a number of times because it wasn't drying properly and the timed drying was off. It was drying delicates over 60 minutes when it should have been drying at 30-32. All the other settings were off also.

I purchased new LG front loading washer and dryer from Home Depot in Kirksville, Mo in December 2006. The washer fried the circuit board in early March 2009. After several calls to Home Depot and LG and two service men later they (Home Depot) told us to bring machine back to store and they would send it back to a repair center. This was May 2009. A few months later I finally found out from repair center the machine was non-repairable. LG would not stand behind their machine. Finally Home Depot replaced the machine. The new one was delivered March 18, 2010.

In March 2009, I purchased a LG front loader washer and dryer from H.H. Gregg with the assurances from the salesman that they were the best on the market. This was a $2,000 purchase that I had to think long and hard about. After delivery, the dryer whistled when drying. The repairmen looked at it, started it and listened to the whistle. The dryer was replaced. Still, even though the whistle is gone, the dryer doesn't dry completely and the technician told me we would normally have to run the drying cycle at least twice to completely dry the clothes.

I have been searching all morning for info on an issue I have been having with an LG washing machine. Although I have not found any info on exactly what I am looking for, I did see plenty of basic complaints about LG laundry products. Now, let me start by saying that I am not advocating for LG, but there are defect issues listed that are caused by consumers. For instance, the horrid smell of mildew! Did you know that an overuse of detergent, fabric softener, etc. will cause build up inside the machine? A lot of the time, not even clean cycles and hot water, bleach, etc. will not fix the problem.

I purchased an LG washer and dryer on Saturday 3/13/2010. I woke Sunday morning 3/14/2010 to a flooded house. I called customer service and they said to contact LG. I did and they only had one service company in my area. I was familiar with them and knew it would be a hassle. They never returned my call (this is normal for them) so I ordered the part from a local appliance part store who carries LG parts. The cold water valve was the culprit.

LG Tromm washer and dryer are horrible. I purchased in 2006 from Best Buy and have never been satisfied. The washer shakes violently during spin cycle and wreaks of mildew. We've run the cleaning cycle, hot water, leaving the door open,etc. Nothing works! The dryer sensor is terrible! It will dry clothes for an hour and the clothes will still be damp. I've learned to use the speed wash and time dry to save time doing laundry. I'm glad to hear that there are others with this problem. Prior to this set, we had Kenmore washers and dryers that lasted 10+ years and were light years better than the LG units. I wish we could just get our money back and move on. Its been horrible. I will never purchase anything LG again!

We purchased a new LG Front loader washer & dryer set from Home Depot in 9/07. When we ran our first load of clothes through the washer, it started bouncing during the spin cycle. I called my handyman, he also has front loaders. He helped me level the machine again and lock it down. No change to the bouncing. At one point, it walked 2 feet across the floor during a medium spin cycle.

I bought an LG washer and dryer in Jan 2006. I had problems with the dryer, not shutting off after the clothes were dry. It was fixed under warranty after three service visits. However, the washer continues to leak on the floor. I have followed all instructions regarding cleaning the "pump filter" and cleaning of the door gasket. There is still an issue of an odor as well as leaking water on the floor. The wood floor is now damaged and needs to be replaced. I do not know if the washer can be fixed, unless a qualified mechanic knows exactly where the problem is and can be repaired.

I have scoured the internet and have yet to see a good word about an LG product. I have posted on other sites than this one and will add my ***** about LG to this one as well. This is without a doubt the biggest joke of a business that has ever existed. The $2,000 front load washer and dryer purchased from Best Buy approx. 2 years ago has been the nightmare of appliances. The dryer is noisy and the washer smells of mold. I had replaced both the hot and cold water inlets on the washer. I had a Kenmore washer that I bought for 100 dollars and used trouble free for 4 years. This stuff is just junk all the way around. Customer service is non-existent. Maybe after all those who have already bought this junk inform those who have not bought this junk, this junk company will at last be junked out of business.

LG washer is defective even when you perform maintenance, it still smells like mold and mildew.

I have a LG washer and as most of the complaints here, I have the smell issue and leg level problems as well. I'm glad that I didn't buy the stacking brackets because that could be dangerous problem. I bought this washer because of the recommendation of Consumer Reports as well. There isn't a company that even knows how to deal with these problems. Irritating! I think that I'm going to use my Gorilla glue for the leveling and as for the smell, I guess, I'll keep the washer open so the whole house can smell too.

I bought new LG Tromm Washer and dryer two and a half years ago. Both the washer and the dryer are now giving problems. The dryer runs intermittently and will not shut down. I turned the power off to the dryer. When restored, the power the dryer still began running again. The only way to stop the dryer is opening the door. The dryer does not seal well and has mold growing around the door. We bought these hoping to have bought something that would last for many years. We are considering replacing these units but definitely will never buy another LG product after this.

About 3 years ago, I purchased an LG washer and dryer combo from Home Depot. I had previously owned Whirlpool appliances (1st set lasted 14 years, 2nd set lasted 12 years) and was looking to buy another set of Whirlpool washer/dryer. However, at Home Depot, I was told that Whirlpool was no longer reliable and was making very poor products. I was foolishly persuaded to buy LG products. Big mistake!

I bought an LG washer and dryer around 2007 and the washer immediately started to have mildew all around the rubber gasket that circles the door. The odor is terrible and I need to wash my clothes at least twice and immediately dry them with a lot of dry er sheets to help the smell.

Six months ago we bought an LG washing machine and dryer from the local Home Depot. They came and installed it (stacked on top of one another) as promised. We noticed that the machines rocked during the washing machine's spin cycle (the feet on each side come up off of the floor when it does so), but it didn't rock so much that we felt in danger of it actually tipping.

I have the same issue as everyone else. The mold in the rubber part of my machine is gross. I never close my washing machine as I always try to dry it out. I'm glad to read I'm not the only one that has to clean my washing machine. I should not have to clean a 2-year-old machine. So much for using consumer reports when buying a high priced item!

We purchased an LG front load washer in Nov 2009 and it smells like mold and it is Feb 2010. I purchased these due to good reviews; however, it appears that when posting the good reviews, they left off the bad regarding the mold smell. There is nothing that cleans these washers, not even the cleaning feature that they designed on the washers.

I purchased what I thought was a state-of-the-art LG washer/dryer around 3-4 years ago. I immediately noticed my clothes did not smell clean. I thought it was because I was not using to a front load type washer and that I just needed to adjust the way I was doing the laundry and maybe I need to use a different type of detergent. I have tried every thing. The washer and my clothes stink.

We purchased an LG front end washer and dryer in January 2009 from Home Depot, based on its reputation. We have the exact same problem that everyone else has written about... the mold and the terrible smell. We had a service technician come out and advised us what we could do for the smell. We have tried everything from bleach, less soap, drying out the rubber seal and the drum, cleaning out the trap, leaving the door ajar (we leave it open all night after the last load), the tablets sold to clean the machine etc. Nothing works.

The same as the hundreds of other people complaining about the grotesque mold problem with my LG washer.

My LG washer holds mildew flaw in design. It has constant mildew in the front of frontload ($1,000) washer. LG has no solution. Best Buy (extended warranty) will not warranty this issue.

3 years ago, we purchased the LG frontload washer & dryer and the LG bottom freezer French door refrigerator and have regretted it since. The washer is extremely noisy and shakes violently during the spin cycle. (We had the repairman come out shortly after it was installed only to tell us it was working fine.) There is a strong mildew/mold odor coming from the washer even though I periodically run bleach through the cycle and leave the washer door open when not in use to air it out (recommended by a friend with same issue). Clothes often come out looking and smelling less than fresh.

I deeply regret my choice of purchase in an LG washer/dryer set due to this company's extremely poor customer service. We have a six-month old dryer unit that we discovered has a buckled under carriage. I only found it due to the stacked unit vibrating severely during the washer spin cycle. I thought it was a simple broken foot until the repair guy discovered that the entire front under side is caved in. LG informed me that "cosmetic" issues are not their responsibility and that "consumers typically fail to inspect the underside of washers and dryers". Who would think to inspect the bottom of a washer or dryer?

I purchased an LG Tromm front loader washing machine. It worked for the first year and no longer works. A TE light comes on. It also stinks. I can not afford a new machine and nobody can repair the old machine. I am not sure what to do.

I purchased an LG washer 5 years ago and have had major problems with it. After owning it 2.5 years, a sensor had to be replaced costing me $285.25. At that time my repairman said he has repaired many LG washers and that they are in his opinion a "low-end product" at a high-end price". I never thought about his comment until yesterday when I had to have him come out again. (2 years later) New problem: When my washer hits the spin cycle it sounds like a 747 is landing in my house. Woke up yesterday and found my laundry room flooded with oily water. He said that the drum and rear bearings are shot. He gave me a $442.00 estimate to fix it.

I would not recommend LG Front Loader WM2016CW. I purchased this washer in 2008, and it had been nothing but a headache. Within the first the door cracked, rubber seal broke, and water leaked from the unit. The machine is noisy and shakes violently during the spin cycle after it was professionally installed and balanced. The odor from the rubber seal is disgusting and clothes don’t come out clean. I have a Maytag for 20 years and never had a problem with it. LG should be sued for manufacturing such a product.

On April 4, 2008, I purchased for $1709.92 from Home Depot in Murfressboro, TN an LG washer/dryer combo model WM3431HW for my kennel. This appliance was recommended for that purpose by a Home Depot salesman who said it was a top-of-the-line appliance. The machine worked more or less well until December 17, 2009, when it shorted out during a wash cycle. It blew the house breaker and leaked all over the floor.

We purchased an LG washing machine (model WM2277HW) 5 years ago and had repair tech out to "fix" the washer every 6 months or so since. Luckily, we purchased the extended warranty through Best Buy. The smell issue was never resolved and now that the extended warranty has expired, we are having even bigger issues with the machine. After researching the product and the issue on the web, I am afraid the current issues will cost us hundreds of dollars. It appears that LG has a serious problem with their washing machines that they should be held accountable for.

So I've been living with it for over 2 years now. My clothes constantly stink and I am so sick of it. I contacted Home Depot customer satisfaction department and they also did nothing. Stay away from LG! I have a fridge that is bad too. I've had to take my clothes to the Laundromat if they are nice clothes that I don't want to stink.

I purchased an LG front loading washer about eight months ago. The first one was delivered damaged and was replaced one week later. I built a platform for it to sit on so it was easier on our backs to use. The machine would not balance and consistently walked around on the platform. The other day, it actually fell off, breaking the water lines and was laying on its front side still running. I was able to shut it off and got help setting it back on the platform. I put a barrier around the machine so it could not walk off again. I balanced the platform, and then the machine, using a level and checking top sides, front/back and diagonally from front to back. It still will not balance when spinning.

6 years ago, we purchased an LG front load washer and dryer (dryer DLE2532W). A few months ago the drum started to crack apart. I called the 800-243-0000 number and explained the situation. All I was continually told was that my warranty is only a year (1). I explained that I understood that, but I didn't feel that a steel drum should be falling apart after just 5 and 1/2 years. I asked if they did not care about the quality of their products - that this appeared to be a flaw in manufacturing. As I was quite certain that they would not be manufacturing a dryer that would fall apart in 5 and 1/2 years - of course at this point it appears to me that they do not care.

I purchased a front load washer from Home Depot on June 26, 2009 (Model #: wm2301HR). The washer never really spun the clothes out the way I thought it should. Then, about a month ago, water started pouring out from the bottom of the washer. I called LG and that was three and a half weeks ago. They told me that they have no repair people in my area. One lady I spoke to even asked me if I knew anyone that could repair it. I have spoke to supervisors Amanda, Barb, Lewis , Carlos, Peggy, and Carla--never the same person.

I purchased from Home Depot on 11/19/2007. The first two items were delivered--they were defective and were not installed. The third one began leaking from underneath almost immediately but not always a discernible amount. I had bought a plastic tray to set the stacked pair in but was told by HD installers that it would not be necessary, so I returned it. My new ceramic tile floor is scummed up, but I am hoping that there is no real damage as it has only leaked into the next room twice and I usually try to wipe up as much as I can reach right away.

The LG Laundry Washer/Mdl: WM0642HW s/n 802KWBY009 was purchased almost two years ago; the moldy smell is horrible once the clothes are washed and the machine walks across the laundry room floor when it goes into the spin cycle. The first time service was called, we were told it was a balance thing and it was taken care of (in May 2008). Then this time, we were told there is nothing they can do because they now are claiming it's the flooring the machine is on and it now needs to be placed on a cement floor. This isn't an option for us since the laundry room is on the main floor of the house, along with the plumbing. When we purchased this model, I specifically asked Best Buy if there would be an issue with placing the washer on a linoleum floor and I was told "no" (The floor was only 2 years old at the time).

This is an LG junk. I purchased an LG Tromm in March 2007 and its motor and drum had to be replaced on December 2009. Now it leaks when washing. Techs have made three trips so far to no avail. This washer has never cleaned the laundry properly from day one, especially towels. If I had not bought the extended warranty, this washer would be at the scrap yard.

LG Tromm washer is engineered horribly. The boot, the rubber insert in the door, accumulates dirt, mold, and is disgusting. All this sludge then goes back in the machine when clothes are washed. I have spent countless hours on the phone with Best Buy and LG. We have a five year warranty and they deny claims on this part saying it is customer error, not mfr. error

I bought an LG Tromm washer (model WM2277HS) less than 3 years ago and it is a total piece of junk. I am having the same issues with mold and mildew and nothing works to get rid of it or fix this build up problem. And even thought the idiots that work for LG's customer support seem to think the hundreds of people having these issues do not know how to properly do laundry or clean their machines, the fault is with this company’s cheap and poorly made products.

I purchased a front loading washer from LG, and it had a problem with the control panel. After much fighting and fussing, they replaced the washer. When the guys came with the washer, they did not know how to install it because they were only delivery people. Anyway, they struggled and installed it. I am not sure if it is properly installed.

So glad to know that we are not crazy and that at least one other person has had the same problem as ours. We purchased our LG front load washer in November 2009. Within two weeks, we discovered that our towels and undershirts came out of the wash with holes, rips and/or tears. We've had a technician out three times in less than a month. The only problem being that they tell us that if they can't find anything wrong with the machine and there is nothing wrong with it and, therefore, there is nothing to be repaired. Just because they can't find the problem doesn't mean there isn't one. At the rate we're going, we won't have a decent towel or article of underclothing to our names. Brand new towels and underclothing were ripped, torn or gotten huge holes.

I purchased this washer and dryer on 09/27/08. It is now 01/05/10, 15 months later and the washer is dead. LG does not want to help out of warranty. Should a washer last longer than this? It cost $900 and the dryer is starting to make noise, so I guess it is going too. Planned obsolescence? Now, I need to figure out what to do. Who can afford 2 washers in less than a year and a half. I wasted $1,700.

My husband purchased a LG front loader washer machine wm2077cw. We purchased it about 3 years ago for about 1,600.00. The first problem was the odor as many of you already know, so then you have to go purchase another product to get rid of the smell, that runs you into more money. That rubber ring does get all moldy, it's nasty! For the last few months it, doesn't finish the cycle all the time. Then sometimes it will finish all cycles, you open the door to take the clothes out and surprise a flood all over the floor then to my rug! I have had a repair man here, who thought it was fixed it wasn't I called around Christmas and hadn't heard about an appointment. So, I learned just to put the machine on spin cycle only after it was done to make sure all the water drained out. Well, tonight is the cherry on the topping!

I purchased my LG combo in 07' and it worked very well until October of 08'. The washer started malfunctioning where the LED light started blinking. The washer would fill partially with water and then there would be a grinding sound as it tries to turn and spin and stop. It would start to spin and stop several times and then wouldn't try anymore.

I bought the LG Tromm Front load washer (Model: WM2277HS) in 2007. I have had five service calls on it for various things. Once, it totally rusted out inside, control panel has been replaced, and now, it is doing that again. It will not start when I push the button. LG customer service could not care less. They told me, "Sorry, it is out of warranty." I did buy the extended warranty and thank God I did. I spent a large sum of money for a piece of junk!

Malfunction of LG products, $8000 worth. The current problem is WM1815CS washer. Over 2.5 years of machine not working and dealing with repair shops. LG offers no support. The service calls are very expensive and the guys aren't able to fix the problems. LE code, machine won't stop washing cycle, just keeps going until you shut it off. Loud, doesn't spin, makes loud sucking noises and that's just the washer. I could go on about the dishwasher, fridge, TVs and DVD.

Washer does not work properly. I cannot get the load size to read correctly no matter what I try! A full load of queen size sheets and pillowcases reads as the smallest load, getting very little water (not enough to get everything wet). It constantly requires use of the water plus and second rinse button just to run a routine load, clearly defeating the water saving feature of the machine! I have tried dumping extra pitchers of water into the machine since it seems to gauge load size by weight, soaking a beach towel and adding it to the load even though it is clean, running the entire load through the rinse and spin cycle with no rinse so it's completely wet and then running the "normal" wash cycle. Nothing works. I paid $2,000 for a washing machine that does not wash properly! Service personnel are incredibly rude and would not even send out a $10.00 leveling wrench that the Best Buy installers forget to leave behind - ended up charging me $10.00 for the wrench and $16.00 for shipping! It's incredible on a purchase of more than $2,000! Previously I had a $500 Kenmore washer/dryer set for 18 years that never required any special handling and always got the clothes clean, even very large loads that did not weigh much!

My washer (WM2277HS) smells like mold and mildew. I have to wash everything twice or more and the towels are the worst. I never let anything sit there for anytime so that is not a problem. We noticed that water seems to be sitting under a rubber ring (around the door on the inside of the washer). This is the worst design I have ever seen. This was an expensive set. I will never buy another one!

I purchased this washer and dryer combo. The washer continually smells. You have to leave the door between cycles or it will smell. We have had the dryer for only 2 years. The dryer starts to make a chattering noise only when there is a very light load in it. I called LG Tech Support to see if they could direct me to the problem. They couldn't; they just gave a number for a service repair center. I asked LG if this would be covered under warranty as the unit is only 2 years old. They told me sorry, it was out of warranty and "have a nice day." I spent $900 on this so-called dryer. I will never and I will tell everyone I can not to purchase anything from LG Again. This washer and dryer set was extremely expensive and I have had nothing but trouble from them.

I seem to have the same complaint as many, many other homeowners that purchased the LG Steam Washer - Mold! Mold and more mold! I have purchased hundreds of dollars of cleaning products that were recommended for the HE type washer, to no avail. The odor is so bad I have to keep the door closed to the bathroom where the machine is located. I have wiped, sprayed with Lysol, left the door open for days on end and nothing works. Can anyone help me?

My LG TROMM WM2233HW model washer ruins my clothes by making grease stains on my clothes. I have used different detergents and no fabric softener, but my clothes still end up with grease stains. It's a POS.

I am so grateful for this website. I was in search of contact information for the LG Tromm Front Loader Washing Machine that we purchased about 3 years ago. The top of the line, so we thought, the most expensive that they had to offer at the Home Depot place of purchase in Jackson, Mississippi. The code LE would show and I tried over and over to get this thing to start again, turning it on and off, unplugging it, restarting the cycle. Every time it would stop again after being on a few minutes.

Warner Stellar is good about sending out service calls. The issue is the washing machine. No one seems able to fix the 'LE'. The machine will not spin and stops working. Machine was purchased Feb. 2005 new for new built home. Washing machine was installed by Warner Stellar. I have lost track of all the service calls and parts getting replaced on this washing machine. Currently the machine is inoperable and waiting for another part to replace.

We bought a LG Tromm front load washer and dryer 2-1/2 years ago. We had problems with them 2 months after we got them and from then on. I tried and tried and even went to the BBB and LG refused to acknowledge there were any issues. The washer would shake so bad on spin cycle it would actually come unplugged. It moved so far! The dryer wouldn't dry the clothes completely. LG's response was I wasn't washing the right amount of clothes, yet when I asked exactly what they wanted me to do, they wouldn't answer me. Their response to the dryer was that the dryer only dries clothes 85%. Who would buy a dryer that doesn't dry completely?

LG front load washer (model no. WM2277HW) was purchased on 8-29-2004. I have had an authorized service agent working with LG Technical Support to fix this washing machine due to an error code (LE) during wash cycle. After two months and over $300 of parts and labor, the service agent determined that the 5-year-old washer was irreparable. I have contacted LG Customer Service numerous times with no help to resolve this issue. The first customer service representative I spoke with (12-9-2009) informed me that if the service agent would call Technical Support and tell them that the washer was irreparable, they would start this replacement process. This was done.

We purchase an LG Front Load WM0642HW washing machine about 3 years ago. We've always noticed that if we closed the machine, it smelled like mildew. So we left it open after use. Most recently that smell never goes away and is getting so strong it makes part of our house stink. It is in a very well-ventilated area, level, and is used for about 4 loads a week.

On 5/17/07, I bought an LG front load washer and dryer with a 5-year extended warranty from Best Buy in Tallahassee, FL. About a month after I got the washer, I started having an odor! I called for a tech to come out. The tech said there was nothing he could do about the odor. LG says the odor is not covered under my warranty! I have mold in the rubber gasket at the door, mold in the top of the soap dispenser and mold at the back of the soap dispenser. The water in the filter stinks! I clean everything daily but nothing works. LG said to leave the door open. This does nothing but put mildewy odor in the rest of my house. Help! I have sent a complaint to LG, but who knows where that will go? Did you know LG charges for a tech online? Economically I am out about $1,000. I have limited resources because I am disabled.

I bought an LG washing machine model 2032W front loading machine in 3/03 for $1,000. It operated fairly well until 5/08 when the rotor and stator had to be repaired for $350. This was 6 weeks after the 5-year warranty on the motor expired. Now, it's making a big noise and repairman tells me the bearings are out and it would cost $650 to repair! This would be $1,000 total in repair costs for a 6-year-old machine! LG says it is not their responsibility once the warranty is out but the public should be aware of what a poor product this is. Do not buy LG washing machines!

I bought the most expensive LG stainless steel washer/dryer. The washer gets stuck on 9 minutes during the spin cycle. LG has been out four times (once with engineer) and I have placed several calls to the worthless LG customer service folks. Now the washer is out of warranty and they are refusing to repair/replace for the same problem this machine has had for four repair attempts! The problem has been noted by the LG factory rep who visited my home all four times!

I bought an LG washer and dryer at Home Depot on 2/20/2008. This washer is terrible. I have done the cleaning and wiping it down after each load and there is mold all over the seal. It is disgusting. Also if you pull the seal away, you can still see some water that just sits there. You can't get it all out. Laundromats never had this problem. I had a Sears Kenmore top loader for 22 years before I replaced it with this washer. I should have gone back to Sears and a top loader. First, there is cleaning it every time and you still can't get all the water out. All of us have allergies and the mold on the seal is just disgusting. I think LG should recall these or replace the seals or something. The water does not all go away. Sitting behind the seal, is a tiny bit, that you cannot get to.

I purchased an LG washer & dryer through Home Depot in Milwaukee, WI. in Nov. 2008. The washer smells so bad it reeks through several rooms. The washer/dryer is in a newly remodeled room and visitors want to see the room and I dread having them visit because of the smell.

We have had a service technician here over 12 times since purchase. Initially the washer had error codes and had to be turned off and on several times before the door would latch and start. I had to place towels under it to catch the dirty water pouring out the unsealed door. The latch, seal, door and control panel have been replaced. It has continued to have problems and now needs repairs that exceed $700. I am trying to get someone at LG to hear my concerns but so far, no luck. Does anyone know who to call? Count me in if a class action lawsuit is filed. After spending over $1,000 on this top of the line machine, I should not have to double that in repairs to keep it running for more than a couple of months at a time. It also stinks!

I purchased this due to having a large family and thought that it would save me time and be worth the $3,000 spent. We were so wrong! These machines are a total ripoff!! LG should be ashamed of putting such crap on the market and robbing hardworking people of so much money! The washer stops during cycle and flashes LE, cannot get to clear or restart and the clothes are full of water. I have to wring out by hand and take to a neighbor's house to rewash. I have 4 children and cannot afford to replace my washer and dryer. The washer also leaks out of the bottom into the pedestal. The flashing LE obviously stands for lemon! Don't make the same mistake as we did. Don't throw your money away.

I purchased an LG Tromm washer and dryer that were 6 months old. Now I see why they were getting rid of them. Pieces of garbage. The laundry smells like mold as does the machine. There is hardly any water in the machine and no way to adjust it. The water turns on and off for milliseconds in the beginning making a mess of my water pipes. The clothes are not clean and the smell, even when leaving the door open, is awful. I feel like throwing them off the balcony. A waste of $2,000. After reading the above stories, I won't even bother contacting the company. Obviously a waste of time. There should be a class action against LG.

I purchased LG washer and dryer from Home Depot in October 2008. From day 1, I had problems with it. I thought it was my imagination. Finally in July, when I retired, I called LG to make a complaint since I now had the time to wait home for a technician. Well 12 techs later, they are still useless! Smelling of the rubber that they just replaced is minor! The washer has ruined several luxurious brand new towels. Big holes in them! It puts tears, rips and holes in all under shirts, polos, blouses, sheets, pillowcases and these were all high quality items purchased all from Macy's. I was also finding spots of rust on everything. LG just thinks I am crazy. They said as long as the techs don't say it can't be fixed, well then too bad for me!

We bought this LG front loader / dryer in 2007 because of the way it looks and the irresistible features on it. Like most complaints, the clothes do not get cleaned and the washing machine smells even after airing it out overnight. I started having problems the first week. It began with several error codes. LG would schedule someone to come to my house and they would not show up. I never had a tech look at it because we are just so busy. At first, we thought we were just being picky but this is ridiculous, that you pay so much for a machine that cost a lot. I was trying to upgrade. The dryer takes much longer to dry my clothes compared to my old ancient machine. What a waste! What do we need to do to get LG take responsibility?

We bought our LG high-efficiency washer in August 2007. It does not get the clothes clean, and it constantly turns off in the middle of washing and has an error code. It takes forever to wash the clothes because of it stopping in the middle of the wash cycle. I can't wash towels in it at all. After they have been washed, they smell terrible. I have to go to the laundromat or a family member's house to wash the towels. Also, I can't use bleach in the washer because after completing a load of whites with bleach, somehow the bleach must have stayed in the washer because several of my dark clothes had bleach spots on them. The washer was not cheap and we don't have the money to get another one.

I purchased an LG front load washing machine from Home Depot. Within 2 weeks, I went back to HD and asked them to take it back. It was horrible. They refused and said it wasn't their problem and to talk to LG. I called LG and they sent a technician out to look at the machine. He said it was working fine and went on to explain to me how to wash clothes. I have raised four children and, yup, I know how to wash clothes. This washer is a complete piece of junk. Clothes come out of it not only still dirty but completely dry in places. It never gets the clothes clean, regardless of the setting I use.

We purchased the LG front loader washer and dryer 18 months ago. We also had a serious problem with the clothes smelling badly until my wife switched to Tide powder instead of liquid. We do not have that problem anymore. Clothes do not come out as clean as they did with our old machine though. Our big problem happened two months ago - the dryer drum cracked and the dryer does not work. It will cost $150 plus a delivery fee for the new drum. I don't know what it will cost to have someone repair it. We contacted Sears and LG and were told by both of them that it is not their problem. I cried.

That "stator" went out on my 28-month-old washing machine. When the part was ordered, I was told it could take a while as LG will not ship parts until they reach a certain number ordered. Therefore, it took over a week for the part to be received by the repair center. I'm going on 30-plus days without a washing machine. I will never order or recommend an LG product to anyone.

I purchased an LG front-end loader in Jan 2007. My laundry stinks. The machine rumbles my house. It is supposed to be quiet. It is perfectly balanced. I spent $1,500 on this machine thinking it was the top of the line as the Home Depot salesman told me. What a waste. We need a class action lawsuit against LG.

LG washers and dryers are nothing but a piece of crap. I've read the emails on this website and I confirm all of them. LG should have a class action suit against them to have their products taken off the market because of bad design, poor workmanship in building their appliances, etc. I purchased an LG washer/dryer combo from Home Depot in September 2008 and have regretted that decision ever since. As a senior citizen, I have had a few appliances in my lifetime, but none can be rated so low as to in my opinion to be taken off the market.

I purchased an LG washer and dryer in 2007. The dryer drum cracked within the first year and got much worse by the second year. After researching, I found this to be a common problem with no remedy from the manufacturer. When contacting LG, we were told that they could not help since the dryer is out of warranty. The dyer also now says that it's in cooling mode 100% of the time (but it still dries fine). The washer has the mold problem as well. We just clean the gasket regularly and it helps. Do your self a favor and do not purchase an LG appliance unless you can afford the repairs. The company will not help you. The drum is now going to cost $150 plus delivery.

I insisted on buying a frontloader washing machine, and LG was said to be the best approximately two years ago. For the past two years, I have had to wash my clothes over and over for them to come clean. None of my shirts come clean, and the deodorant leave white stains within that do not come out. I have had to throw away a lot of clothing. My husband always complains about the smell of his clothes and the towels. I heard on the news about the mold problem and checked it out. Of course, there is mold within the rubbing lining along the door. I have also let the door open to allow the washing machine to dry out. My child has serious allergies. I guess a new machine is the only option.

The front loading washer has had smell and mold issue since shortly after purchase. No amount of cleaning or leaving door open helps. I would not recommend or ever buy this model again. The dryer has a cracked drum and it makes a thumping sound when in use. The crack is spreading and the noise is very annoying and getting worse. I would not recommend or ever buy this unit again!

I have had the front loading LG WM2075CW since 2005. On day one, my mobile home rocks and shakes during spin cycle and the mold on the rubber seals is nasty. I have had many problems with the codes that it throws and right now the machine is broken. I am not satisfied at all with a machine that I paid $1000 for and was told that it was the best in 2005 when I purchased it. I would love to be a part of a class action against the company that does not stand behind its product.

I need a front door glass or door assembly part #3581ER0001P for a WM2455hW washer, a very common front load washer. I have spent a day trying to find this part. LG said it takes 7-10 business days for them to ship even though they have the part in their warehouse. I would not recommend LG because of this. Trying to get parts is a joke. They have forgotten the customer wants a part today, not in 2 weeks. If the customer is willing to pay an extra freight charges, they should be able to deliver them. The washer is only 6 months old.

Like many owners of LG frontload washing machines, I too have a problem with mold in the rubber door seal. It is persistent and impossible to eradicate, even though I dry out the machine and the door seal after each use and treat the seal with bleach solution. I also leave the door open between uses. My whole house smells moldy and I have to think that this is not healthy.

I purchased a front loading washing machine in 6/07. I specifically told the salesman the machine would be going on the second floor. The machine was delivered to the second floor. Shortly thereafter, the machine began vibrating beyond comprehension. PC Richards came to check and said it was operating properly, even though windows, lighting, etc. rattle in the entire house. I was also told that the vibration could damage the structural integrity of my home. LG was contacted several times.

I bought the washer dryer set less than 2 years ago. Besides the shaking when the load spins, the outside of the door cracked. I have to purchase a new door assembly. I called the hotline and was told they were not responsible. I owned a Maytag for over 20 years and nothing ever happened. I am disappointed and will never purchase another LG product again! I had to purchase another door assembly. By the way, it's on backorder.

I purchased an LG washing machine in the Summer of 2008. I have this machine for less than a year. The machine is a front loader and has developed a mold problem that is so bad it makes the first floor of my entire home smell. The smell in our clothes is unbearable. We have followed every suggestion we can find in an effort to eliminate the smell. We have tried leaving the door open, using bleach and sanitation cycles, using tablets and powers designed to remove the odor, and draining the machine all in unison. Nothing works. I contacted LG. They quickly let me know they are not interested in helping me out in any way.

In 2007, we were told that LG washer and dryers were excellent products. Since day one, there have been problems - loud shaking, leaks, mold and smelly clothes. The appliance store we purchased the products from have defended LG and not paid any attention to my complaints. Not only will I never buy another LG product, but I will never purchase another product from this store. They wanted the sale but could care less about customer service or satisfaction. So neither company will ever get my business ever again. Basically, we are out almost $2,000 and can't get any satisfaction. Nobody cares.

I have had the same problem as previous complaints with my LG front loading washer WM1812CW. The rubber gasket became moldy after only a few washes and I am not able to clean it. The water which drains stinks horribly and the clothes all stink. I have also had many clothes come out permanently stained, by what, I don't know. I never close the door and wipe it down after every use with no improvement. After reading the previous complaints, I realize that my only option is to junk it and buy a different brand. I have never been so disappointed with such an expensive product before. I wonder if some of my family's allergies may be caused by our own clothes!

I purchased an LG front loading washer almost 2 years ago and from day one, I noticed that my clothes stink when they come out of the washer. I have found tons of mold in the soap dispenser, in the area where the soap dispenser fits and in the rubber around the front of the drum. I was told I had to leave the dispenser drawer hanging out and the door to the washing machine open to air it out. This is ridiculous! Just recently, water has started streaming out of the front of the machine while it is cleaning. My family has had many instances of sickness that I believe is connected to the mold in the washing machine, as it is in contact with the clothes we wear and the bed linens we sleep in.

We bought two years ago the LG front loader washer and dryer set. Immediately the washer smelled. I called LG and Home Depot and was told to clean the tub, leave the door open, pay for the cleaning tablets. Two years later, I found that the problem has not gone away. One use of my towels and they smell. Clothes do not clean as they should. It is very disappointing. If the machines are defective, there should be a recall. A lot of money is spent on machines that don't do their job. I was never told when I purchased the machine that I would have to spend money every month on cleaning tablets that don't eliminate the smell. I was told that these were the best washing machines and water does not build up in the machine.

We purchased the LG washing machine and dryer in 2006. The Home Depot salesman told us it is considered the best available. This is the worst $1,800 purchase we've ever made! I will never even look at another LG product. Stay away. We owned a Maytag set for 20 years and I don't think we ever had to call a repairman. This washer makes our clothes stink, it leaks water all over the floor and 4 weeks ago, it just went out. No lights will come on at all. We have been trying for weeks to get it fixed. The repairman has come out 3 times and has been sent the wrong part every time by LG. He said they changed the washer after 2006 and it's hard to get parts for the models that were made before 2007!

I purchased my LG front load washer and dryer about 3 years ago. Do not buy an LG washer or dryer! I have experienced the same problems so many others have posted. The LG washer is defective. After many calls to LG, visits from various repair people, the problem of mold/mildew and poor cleaning remains. Like others, I have had front load washers before and never had problems like I do with this one. When speaking with LG representatives, they typically tell me I'm not cleaning the machine properly. There is never an admission that the machine is the problem. The dryer now has a cracked drum and I'm expecting a huge fight to have LG honor the warranty. More likely, I will be purchasing a new washer/dryer - replacing a 3-year old set. I will never buy another LG product again.

We purchased an LG front load washer (model # 2688hwma) on August 12, 2008. Everything was running good until it started making a lot of noise around June 2009. At the time, I had an LG technician (Harriet) working on my refrigerator and had him to take a look at the washer as well. He said the drum in the washing machine is the cause of the noise during the washing cycle, which needed to be changed immediately. He told me that he will place an order for parts needed for my washer, and I was advised to call LG customer service later in the day. I called LG (800-243-0000) to schedule an appointment for servicing the washing machine and told her that the technician had examined the washer and had gone ahead to order parts needed for the repairs. A week later, LG technicians Harriet and Michael started taking apart the washer and removed the drum that was causing the noise.

I purchased what I was told would be the best washing machine and dryer to date two years ago. We had a Kenmore washer and dryer that lasted over 20 years handed down from my parents. Within 3 to 6 months, we had issues with the washer having a horrible gunk build up behind the ring and in the trap at the bottom of the washer. Mold became another issue on the rubber seal. It tends to leak from time to time. Not only do our towels smell terrible but so do most of our clothes. I have taken the washer completely out of the house and rinsed down with hose 3 times to try to remove debris, using the Refresh tablets and cleaning with Clorox and various solutions. It is more trouble than its worth. I'm very unhappy with the $2000 wasted!

We purchased our LG front load washer/dryer in December 2007. We soon learned we had to leave the door open on the washer so the unit could dry out. The set is in a small room that leads to the garage of our house. So now we walk around the open washer door to leave our house. After several days we think the washer is dry so we shut the door. About 4-6 months ago, we started to notice a smell - mold. Then we started to clean the mold from under the door seal. Now we learn we have to mix a blend of household cleaners to get/keep the mold under control. I’m calling LG now and I bet we will get zero satisfaction.

LG washing machine and dryer suck. First the dryer - the fins on the drum became loose and then one fell partially off. It was out of warranty so I took it apart and found the screws that held the fins were too small and lacked washers - the top of the screws worked through the thin steel over time. Later, the heating element went out - it took me two weeks to get a repair manual from LG (they didn't want to give it to me at all but I found a sympathetic operator). After finding the problem, it was too expensive to keep putting money into this ** - I got a "cheap" Kenmore. Next, the Washer - it's a front loading **. The washer is about 3 years old and has never cleaned that great, mold is a problem and now it leaks. I looked into getting it fixed but found hundreds of complaints. I have a new top loading Kenmore (matches the dryer) being delivered tomorrow - they are taking LG's crap with them when they leave.

The detergent and fabric softener do not dispense properly. When I take the clothes out of the washer, they do not feel like I used any fabric softener and do not have a clean smell. The dispenser is full of water and I have to take the complete drawer out and empty the water. I purchased the washer and dryer in 2006 and complained several times. A service technician came out 3 times and it never was fixed. I complained again and was told they had a record of only one complaint. I gave up and have put up with this problem for 3 years.

My wife and I purchased a LG 4.0 extra large capacity washer with the steam cleaning feature as well as a LG dryer from Home Depot. Two and a half years later and every week in-between, I have to leave the washer door open and dry out the rubber gasket by the door. The machine smells like mildew and I have not been able to remove the smell with any and all types of recommended cleaning attempts. LG is a brand that I will never again invest money in. Be mindful of the products you purchase. Read any and all reviews that will guide you in the most educated decision.

I purchased an LG washer in 2006. It’s not that old. It stopped working and was flashing a code. I called Best Buy and it was going to cost me $100 just for a diagnostic evaluation. Of course, in my mind that would be cheaper than buying a new washer. The technician that I talked with told me he already knew what was wrong with my washer. It was a sensor that went bad and it happened quite often.

I have an LG washer and have had problems with it since I got it. Best Buy has been very very helpful in getting it fixed. I did buy warranty so I am getting it replaced because it has leaked. They have fixed it 4 times now and the smell that comes from the washer is just horrible. Well, I got a compliment cleaning and the guy which had never done this before took off pieces that are inside the washer. Talk about stink and full of crud. It was so disgusting and smelly so I think that is where the problem is.

I purchased an LG washer and dryer set. Within two months of using the washer, I noticed a smell coming form the inside of the washer. I used the clean cycle as the protocol called for in the instruction booklet. The smell remained. Then I also noticed a collection of mildew around the rim of the washer. I called LG and was insulted by the customer service department telling me that I must no be cleaning it properly. I have called LG many times and as with every call I have made, I am a fault, not their product. I cannot be the only one with this problem.

I bought all of my LG appliances at the same time: front-loading washer and dryer, matching stainless electric stove, microwave, dishwasher, and fridge. I bought all of these 2 years and four months ago. The microwave door needed to be replaced a year after purchase. The washing machine shows a code of an upside down FL. The so-called customer service rep couldn't tell me what the problem is and advised me to call a repairman. The closest repair person is an hour away and only comes to my area on Tuesdays. He also charges $75 to show up.

My old Maytag washer and dryer (approximately 23 years old) needed to be replaced. I went to American and decided on LG appliances as they were rated well in my Consumer Report mag. The salesman didn't inform me that after washing items (one load or several), I needed to wipe under the rubber gasket that the door fits into when closed. The salesman didn't inform me that approximately once a month I needed to get down on the floor and open a little door, pull out a rubber tube, take off cap and let water drain out into container. A good 2 cups of water spills out.

For all those looking for white goods or electronic goods, don't purchase any LG appliances (lemon goods appliances). We have a 3-year old washing machine/dryer which pours out water every time it is in use. We contacted LG and have been referred to their service agent, who attended our home to advise that the problem was from poor manufacturing practices with the stainless steel welding, as LG now manufactures the same washer in plastic, the stainless steel part is no longer available and we would have to replace the whole washer or try to repair this product ourselves.

This is the second LG lemon being replaced by PC Richards. LG doesn't care about their customers or their products! I get LE errors and the machine won't work. The bearings scream, it leaks all over the floor and it smells! I have had my carpet outside the laundry room floor flooded and ruined! I have spent over 30 hours repeatedly cleaning up after this machine and have had it repaired over and over to have it just break down again.

I purchased the LG washer and dryer from Home Depot in 12/08. Originally, they worked fine. Now my clothes smell terrible, the dryer does not dry well and is leaving stains on my clothes. Obviously, I noticed it on the light colors more but I am sure that happens with a lot of the clothes. There is no evidence of any staining in the washer or dryer drum at all. The stains look like grease stains and are permanent. This problem has ruined many of our clothes permanently. Nothing removes the stain. I have tried numerous times to rewash the clothes to no avail. The bad smell still remains. I have followed suggestions to clean and dry rubber gasket, use bleach and run hot water wash, but nothing helps. The staining is particularly bad as it has ruined many items permanently.

Damage to clothes from black mold and clothes smell bad after washing - LG stinks. From all the complaints about the washing machine I own, it will always stink. I will also follow up with the class action lawsuit listed in complaints. When large companies take advantage of the consumer with the defective products it sells, they leave no options. I will never buy anything LG again: from a cell phone, to a TV, or anything with LG on it. I am done with them.

We purchased a front loading LG washer and dryer. From the very beginning, the washing cycles are over an hour. Some cycles are even 2 hours. I couldn't figure out why the clothes were smelling sour. I kept asking my husband what could be causing the clothes and towels to stink as they do. I would rewash them over and over. Sometimes I would use our other washing machine and dryer, and they would still smell. But if I washed clothes with our washer downstairs, dish towels, etc., items that were on our first floor, there was no odor. Now after reading complaints on the LG washer and dryer, I realize what the smell is all about. Plus, our dryer isn't working after only 3 years and there are only two of us living here. The dryer doesn't heat up after 2 years with only 2 people living in the house. There is no reason why they can't build washers and dryers like they used to. I had my Maytags for a bit over 20 years raising 4 kids. Go back to the basic washer and dryer. I will never buy or recommend an LG appliance.

Whatever you do, do not purchase LG appliances! I purchased a refrigerator, a dishwasher, and washer and dryer from store # 6372 at Sunrise Blvd., Ft. Lauderdale, FL 33304. Less than a year has passed, and I have had the service representative at my house three times and counting for my refrigerator. It's not even a year old. The corporate office handed me over to Mr. Glenn. He told me I needed to buy an extended warranty for my refrigerator. It's obviously a lemon. It had three services in less than eight months. I explained that I did not purchase a refrigerator to have all these problems. He said there was nothing that he could do. Can you imagine that? I called the corporate office of LG, and they told me there was nothing they could do. Well, they did actually. They sent me down the river. Well, here I am to tell my story, hoping to deter anyone from purchasing an LG appliance. I'm actually going to put a sign in my front yard that says "Don't buy LG products. They stink! Ask me!"

We bought an LG front load washer from Best Buy in 2008. Soon after we purchased it, it started smelling like mold and soured clothes. We have tried cleaning out the rubber lip around the door, we leave the door open and we never leave wet clothes in it. We have run an empty load with bleach, nothing works. The smell just keeps getting worse. When people come over, they always ask about how I like my washer and I tell them we hate it. I regret buying it. With so many people having the exact same problem with this washer, you would think LG would do something about it. When a machine's sole purpose is to wash clothes and your clothes come out smelling like mold and mildew, there's something seriously wrong.

Mold problems with your LG washing machine? I believe I have the answer to the question as to why the expensive LG washing machine you bought is not working correctly. See if this doesn't sound familiar. The machine started out working like a champ. Well, it should have, you paid a little extra money for it. But it looked good and the reviews (by the way, who wrote these reviews? The company? Buyer beware!) were great. Then, your clothes started smelling a little funny. Your initial reaction was, I must have left the wet clothes sit too long in the washer. But then, the smell got worse and was more consistent. So you got on the internet to see if you could find any information about it, maybe someone has had the same problem and they found a solution. Lo and behold, you aren't the only one with this problem.

When I purchased the set of washer/dryer, the persons who came to set it up made a mistake. He connected the hot and cold water wrong. As a result, I lost my expensive winter clothes to extremely hot water thinking it was cold. When this happened twice, I asked my husband to check the machine. He found the two connections mixed up. He changed them himself but when I complained to the store about the loss of my expensive clothes, they did nothing. Now, I have another problem. I am sick from my LG Washer. The odious stink that comes out from the washer is spreading through the house. I feel nauseated each time I go near the machine. I have tried to run empty cycles using bleach and it lessened the problem for a while but it is back again. What can I do? I can't afford to throw away the machines and buy new ones. LG has to take responsibility for this manufacturing defect in the machine. When I checked, I found out that a lot of people have the same problem with the washer. The mold is a health hazard. We need to do something real fast.

On 11/10/2005, I purchased a new LG washing machine. Within 6 months, clothes, sheets, and towels smell moldy. I called LG about this issue, and they indicated that we needed to clean the dispenser and run an empty cycle with bleach, which we did. Clothes still smelled moldy, and today, I know why. I opened the dispenser, and a large clump (1 inch long by 1/8th of an inch wide by 1/8th of an inch thick) of black mold fell into the prewash compartment. I investigated where this clump of black mold came from by removing the dispenser, and I found above the prewash compartment a 2 inch by 4 inch patch of mold that in some areas is 1/4 inch thick. Also, at the back of the opening for the prewash compartment was another 2 inch by 4 inch patch of mold which center has a 1/4 inch thick of mold. I called LG (Ginell) again and described this condition, and I was instructed to simply clean the mold out. This is an obvious defect with this machine.

We bought a front loading washing machine three years ago and for the last 6 months, we have been noticing a horrible smell with the clothes. Our clothes are smelling like mold. We checked the filters and water hose, we did not see anything. Please help us to find out what is causing this awful smell.

I purchased an LG washer and dryer in 3/2009. Now, all my clothes and towels smell like rotten cheese. I am severely allergic to mold and am getting sick. I don't know if I could return them to Home Depot for top loaders. These washers should be recalled. I am having asthma-like symptoms. The doctors at National Jewish don't think it's asthma but don't know what it is. I spent over $2000.00 on treatment and getting depressed.

My LG Washer, front end load was purchased on 9-12-2003. On its second year, I noticed rust around dispenser. I was told that LG would not do anything. The whole top has now rusted from the back. Today, I was told this was caused by Clorox. Now, I have read my manual from front to cover. Why isn't this mentioned? In fact, it speaks of using bleach. Shouldn't the customer be told not to use Clorox as the fumes could cause this problem? I am in the process of ordering a new top. I am very disappointed in LG products. I used Kenmore in the past and never had this problem. Of course, I never had a front in loader.

I have not contacted anyone about my LG washer and dryer. I have just read a number of complaints with my exact problem and I won't waste my time! My LG washer was purchased from my granddaughter, which she only used about 6 months and lost her job so I bought it from her and got rid of my Kenmores. Oh, how I wish I had them back. This washer has the most hideous smell from water and waste collecting in the front loading door gasket and it also leaks the detergent all down the front of the washer and I see that there is no "fix" available, so I will not waste my time with this company. I will tell everyone I know and am in contact with to not purchase their products.

I have had similar problems with the LG front loading washer/dryer combo. Since I owned the washer, I've had the machine serviced at least 5 times, all for the same reason. My machine has a common problem of not draining, the OE error. This is one of the worst washers I have ever owned and please do not waste your hard-earned money on an LG washer/dryer combo. The drying mechanism is the worst; it takes four hours to dry a single load. I'm actually wasting more money with this awful model. I regret ever buying this piece of futile equipment. I miss my old Amana. Sniff, sniff. Please stay away from LG washer/dryer combo machines. Yuck!

I bought an LG front-loading washer and dryer from Home Depot in November 2005, totaling approximately $1600. I also purchased an Extended Service Plan for each for $160 ($80 per machine). From November 2005 till approximately January 2008, I had mold problems with the washer. I had a technician under the ESP service. He told me that I was using too much soap and nothing could be done about the mold. Around that time, January 2008, I began to use a little Clorox in 1-2 white loads per week, something I hadn't done before since I don't like using Clorox bleach. It seemed to help the mold problem. Unknown to me, a lot of the Clorox was draining out of the dispenser cup and down the front of the washer while I was pouring it in. With the drawer open while dispensing, I was unaware of this. I would smell Clorox very strongly but didn't think much of it.

I purchased an LG washing machine, WM2277HW, in 2007. It burnt out a hall effect sensor the 1st month. LG said they would have to send out someone to fix it in two weeks! I found the part on the net and fixed it myself. It's 2009 now and the rubber drain hose developed a hole in it. It spreads water all over the floor. Washer smells bad too and the dryer is way finicky if you don't keep the outlet pristine! For the money they get, these machines are not worth the time of day! Keep making this junk and they will not be around long, that is for sure!

My complaint is regarding LG Washing Machine WM2077CW, delivered in August 2006. I paid $809 to Home Depot. I spoke with LG supervisor, Willy **(Huntsville, AL). Complaint: The washing machine has mold growing in the rubber seal area and I have not been able to remove it no matter what I do. Also, in the liquid dispenser area, there is mold growing and I cannot get to it since part of the dispensers cannot be removed. There is an offensive odor coming from the washing machine due to these factors. The problem started about 6 months ago and it has gotten progressively worse. I made to calls to LG and they informed me that there was nothing they could do about it. I asked, "Don't you care that I cannot remove mold?" and their answer was, "There is nothing we can do about it." I believe this washing machine is not hygienically safe to use and would like it fixed or replaced.

We purchased the LG Tromm front loading washer and dryer. Very soon, all clothes smell sour that come out of the washer. We continually clean the unit inside and no success. Also, the dryer stays on cooling and takes three cycles to dry each load. Expense as hell to dry the clothes. Then, the drum cracked and broke along the weld. The repair tech showed me that it was a manufacturing defect. LG doesn't want to help. I told them that if they supply the part, I would pay the labor. I also told them that I was in the market for several thousand dollars worth of new appliances. This experience would make the difference of me selecting LG for all of the new appliances. No success. They don't care. I asked again and was told there is nothing that they can do to help me. Thanks a lot LG! Never again! For about $725, I can pay to fix the defective unit. No thanks.

Our LG washing machine front Loading (Model: WM227H) is defective. Thousands of us have problems with mold build up due to defective design with awful smell. LG recommends an almost 10-step process to compensate for this monthly. They are unwilling to list these steps on the Internet because of liability issues. Please help us.

Clothes/linens stink! I have only used HE detergent and never any softener in my front load washer. My clothes and linens smell mildewed - gross! I bleach and use Oxy to clean out the machine and clean the gasket on regular basis, to no avail. I cannot possibly afford to replace all of our family clothes and linens, let alone buy a new washer. This is less than 3 years old! Economically, much of the clothing of 4 people, towels and linens cannot be bleached. These would cost thousands of dollars to replace, not to mention the $1500 washing machine! I am interested in class-action suit if LG won't recall.

After reading all of the complaints on the web, I realized I am not the only one with lots of complaints after purchasing the LG Tromm Washer and Dryer combo. Like most on the site, my washer has a horrible smell. My clothes are sour (to the point of throwing them away). I thought this machine was supposed to save money in the long run. Needless to say, my husband and I are handy people (good thing). We cannot get anyone to come back and fix our set. I have an extended warranty, no good if you cannot get help. Anyway, all of you LG users, I am with you as well and will never buy another LG product. There should be a recall on these machines.

We purchased the LG WM2277HW washer about two years ago. I'm frustrated with this appliance for two reasons. First, we started seeing LE and CE (motor overload) errors within a month of owning the washer. Customer service was marginally helpful. They ended up replacing a part under warranty, but the errors persisted about once a month. We are not overloading the washer. This sometimes happens with very light loads. Second complaint is on the difficulty of finding repair parts. The washer recently started leaking. I can pay a repair service to come look at it ($75 to walk in the door, plus parts and labor to replace). So, I pulled the back panel off and quickly discovered a leaking drain hose. Easy fix, right? Well, it turns out no local distributor carries LG replacement parts.

My LG washer and dryer were purchased in May of 2006. The dryer had a smell when we ran it and had to be serviced within the first month. I was never told what caused the issue but they did solve it and it has never come back. The washer has now developed a leak from the soap dispenser that causes the soap and bleach to run out on the floor. We spoke to LG and were told to wash out the dispenser and area behind the dispenser to clear out soap build up; there was no build up but I washed it anyway. The problem continued and now the front of the unit just below the dispenser is rusting from behind. I'm told that this issue is not covered by warranty and my cost to replace the front panel of the unit is a huge expense. These units cost just under $3000 just over two years ago. Leaks and rust should be covered by the manufacturer with no questions. The washer and dryer I replaced were 20 years old and never leaked or rusted. I have no choice but to live with the leak and rust until I can afford to replace the unit, now discontinued. The washer and dryer are a pair with interchangeable control panels so I have to replace both. This is very upsetting and never again will I purchase LG products.

I purchased the front loader Tromm LG Washer and Dryer with remote monitor 3 years ago. All three items have had a problem already. Currently, the dryer won't heat which appears to be a very common problem. What kind of company puts out such an expensive product that goes bad with regular use within 3 years? The customer service is horrible and very ungenuine. After numerous calls to LG and to local service providers in my area, I am still unable to get a service person to even look at the machine. I will not buy LG again!

We purchased the LG Tromm washer and dryer set from Home Depot in 2007 for over $3000. I absolutely hated them. The smell and mold issues in the washer are ridiculous! I have done all of the recommended things including bleach, leaving the door open, emptying the drain, taking apart the entire machine and cleaning it, using the add water and extra rinse cycles, baking soda, borax, oxyclean. I only use the smallest amount of HE, gave up on Tide, all to no avail. I have thrown away many, many towels as they seem to retain the smell the worst. The so called energy saving features are a load of crap because you have to add water and an extra rinse cycle so the wash cycle takes over an hour! If you use any sort of softener, the sensors on the dryer get messed up. Do not use liquid softener in the washer that compounds the smell and gunk issues. I am giving up and getting a new machine. I am very disappointed in the quality of the product especially as they are pushed as high-end "green" machines.

I, myself, purchased an LG front load washer & dryer around Feb. 2007, sent my rebate form in and figured that was it. So for the 5th time, I am calling the rebate to see what b.s. they will tell me this time. I received my rebate for the delivery within weeks. So this is why I will never purchase even a nut or bolt from the Home Depot in Frederick, MD ever again. Today will be the last time I call the rebate ** to see what they say. I have faxed the info several times and still the runaround.

I purchased an LG front load washer and dryer in November 2008. It was installed on a newly installed tile flooring with underlay in January 2009. Within four months, the washer broke after I washed three small, cotton throw rugs (bathroom size rugs) in it. A repairman did service it. He recommended, at that time, rubber footing to reduce vibration. Within three months, this problem has repeated itself after I washed only two small area rugs. This machine is supposed to be a large capacity machine and nowhere in the service manual does it stipulate how much one can launder in it and what cannot be washed in this WM1020CW model. I have several friends who have other brands of front load washers that capably handle regular use by a family of four and the washing of large cotton towels, small rugs and multiple other items.

I bought an expensive set of Tromm LG washer and dryer. I had an older set which worked fine, but when I moved into my new house, I wanted it to look nice and well as do a good job washing and drying. Ditto from all the complaints that I have read. My washer smells like a soured wet dog! I have followed all of the suggestions that Best Buy gave me about how to get rid of the odor, but nothing works and I have had to buy a new Maytag because the smell was so bad that people who walked into the front door asked, "What is that awful smell?" Also the dryer had to be reset several times before it would dry a load. What am I suppose to do with this expensive set of LG Tromms? Does anyone know if the company will do anything about it? Best Buy won't. I had to spend a lot of money that I really did not have to replace the relatively new set.

I purchased an LG Front Loader Washing Machine WM1832CW and LG Electric Dryer DLE2532W from Best Buy. Mold and mildew developed within 6 months on the front gray rubber seal. I always leave the washer door open and thoroughly clean both the seal and washing machine with bleach and Mean Green. I also use Affresh tablets. Nothing resolves the mold & mildew issue. I've even resorted to using a toothpick to clean the very small holes LG has in the seal for the water to adequately drain through which has mold & mildew. It is absolutely gross to think that my clothes are being washing with all that mold & mildew. The clothes stink after being washed, worse than they did before they were washed. My husband has thrown "clean" clothes back into the dirty clothes because he refuses to wear a stinky clean shirt all day at work. This in turn has made me double up on my washing but nothing helps the smell.

LG High Efficiency Front loading steam washer and LG front loading dryer: The washer ruins clothing by depositing black marks all on the fabric. I contacted the company who said to follow the cleaning instructions; drain the hose, clean the drain filter and run the tub clean cycle on a weekly or more often basis. This is not energy efficient and it hasn't stopped the black (probably mold) marks from ruining our clothes.

I bought an LG TROMM Model# WM2277HW (washer) 4 years ago, very lightly used, and had an issue with the washer rotation of the drum (LE error). My complaint is that there is apparently a constant back order of parts, and good luck finding somebody to come out and repair an LG. LG gave us several repairmen, which we called. Many will not touch the LG. Finally one repairman came out and thought it needed a new sensor, waited 4 weeks for that part, which turns out not to be the right part. I'm thinking that this poor guy knows nothing about fixing the LG machine; he's been out twice and still the machine sits in the hallway. If you want a washer that breaks in 4 years, and can't find anybody to fix it, this is your brand! LG should make service/repair training a priority.

As soon as we got our new LG washer and Dryer, our washing machine vibrated so much that it shook our whole house. We called LG and they told us that it wasn't installed correctly and needed to be re-leveled. We re-leveled it and it still shook. We ordered special rubber feet off the internet that we supposed would help and the machine still shakes our whole house on the low spin. After all of this, I called LG and demanded to have it serviced - especially since it is a common problem that many consumers have complained about.

I purchased my LG dryer in March of 2004 and since then, I have had a non-heating issue with it twice. The first time was about 18 months after I bought it, so it was just out of warranty. Recently, I have experienced the same problem and am awaiting a service call in the next few days. I went to a troubleshooting website and found that this is about the number one problem with almost all LG gas dryers. No recalls just because it's not a safety issue? I certainly would not have bought this brand if I knew that this was the case.

I purchased the LG front loader washer and dryer. I have experienced mold and mildew so I would like someone to come out and correct this problem as soon as possible.

The purchase of our LG WM2277HW and matching stacking dryer have been very disappointing, problems with the dryer (replace drum) at my expense (no support from LG), service calls on the washer have left me very unhappy. My only revenge is to never buy another LG product of any type.

I purchased an LG front washing machine which has a mildew/mold problem. Regular maintenance does not help problem. There’s smell in clothing and the machine’s drum. I will probably have to purchase a new machine.

Our sixth month old LG front loading washer and dryer's lettering began to smudge for no apparent reason. At this point, we can no longer read many of the words on the machines. Even though our appliances are new and we purchased the best possible warranty, we have been told by both Best Buy and LG that they will do nothing to fix the problem. Both stated it is cosmetic damage and is not covered. I am curious to know how I am supposed to find my washer and dryer cycles. I suppose I will have to write in Sharpie Marker on my brand new appliances.