LG Washing Machines Reviews

Bought this machine did about 10 loads (very lg. cap.) then had to move. Just before moving I received a letter from LG, didn't open it just put it in the lower drawer of the front load dryer bought at the same time. Had to put unit in storage for a little over a year. Finally got it set up again (both times moved by professional movers). The dryer was missing a leg, and when I read the letter it said don't use the washer unsafe and there is a recall. Wait to do laundry. He comes out switches a elec. board and tells me the life of the unit is about 5 yrs. They are filling our landfills and should have bought a Maytag simple unit with no bells and buzzers, will outlast anything! Do a load of colors and had a DL code pop. Played with shutting it off and got it to work. Two weeks later a load of white (all my undergarments). Come down in the AM before work on Friday and all the lights are on with the same code. Played with it the same way but nothing. DL code is door lock. Get out the guide and it tells me the unit needs service.

The washer, while costly, does a very poor job of washing. The clothes, bath clothes and towels all smell sour in just a few days. Very little water and very poor performance; would not recommend. The dryer is great, fast and thorough.

My husband purchased this set less than 5 years ago. Our clothes smell horrible, like mold and mildew. We have tried the tub clean cycle on the washing machine, have bought products designed to clean the washer, and we leave the door and detergent drawer wide open when not in use to try to keep mold from growing. Absolutely nothing works! I contacted LG customer support and they said I had to get someone to service it. Why should I pay someone to do what I have already tried? There is nothing they can do that we haven't already attempted. Like others have noted, the thing also will not stay level. My washer is on a top floor and it sounds like an earthquake when the spin cycle is going.

I bought a LG washer model number WT507OCW from Lowe's Jan 2014. A few days ago I tried to use it, pushed the power button, made a clicking noise and shut down. I called Lowe's. They would not do anything so I called LG because the washer is still under warranty. After about an hour they set me up with a company in my area to fix it and told me to call them. I called and they refused to come out and repair the washer. I called LG back and told them what happened. LG said they will call me back within 3 days.

LG's customer service department is by far the worst company I have ever encountered. They have had repair company come to my house 3 times, not able to fix the problem. Had told me no part order was placed, the repair guy gave me invoice numbers for the parts order. The countless phone call to LG were a joke. Last one they tried tell me the the repair was cancelled, right after the repair company left my house. Tried the dryer and call them to tell them it still was not working. Asking for a supervisor and being disconnected twice, he told me the service provider was a third party. LG was the one's who set up the repair in the first place. I ruined over $400.00 worth of clothing, because LG told me to use time dry. Was not a good idea! I asked for a replacement and LG refused to condemn the dryer. I was put off, lied to, and had been given a run around by LG And had enough. I call Home depot. On the first call told me that they would make good on not only the dryer but the washer being that they were a set. Thank you Home Depot!!!!

Washer - a little over a year old. LG has the worst customer support on the planet...lazy people. No help. For past 2 months, have to flip the circuit in order to do a load of wash...pricey expensive junk and we had to buy the condo size close to 3 grand...don't ever buy LG. This is one time when we should have bought a warranty...piece of junk.

This washing machine will not get anything clean. Had it about 2-3 years - what a piece of junk. I have never seen a washing machine in my 68 years of life that would not get something clean. This is a top loader, direct drive, true Balance. I totally believe this machine should fall under the Lemon law.

I've bought front load machines in red color. It has a sensor type of thing. Anytime I wash something, it uses such a little water, I have to wash the same thing for three times. Also, dryer is the same way, it has a sensor and It stop drying the clothing before they are actually dry. I have to repeat the same cycle for dry three or more times. I set it on 55 minutes dry time, and in 10 minutes the machine stops with a signal of complete dry which is not complete. It bothers me. They weren't cheap and it says less vibration and that's not true, my whole house shake from it. I wouldn't recommend to anyone! I will sell my house and make sure I don't have any LG product in my house. Very dissatisfied.

I saw signs of rust appearing around the bleach dispenser less than a year after buying the LG Wave Force washing machine. With the lid down it became out of sight out of mind. 3 1/2 years later I pried the bleach dispense tray out to find the entire area rusted - not surface rust but one step short of perforation. Bought at Home Depot who gave me the run around about not have an extended warranty. Got out my Dremel tool and ground the rust out. Now will treat with Rustoleum and paint. It won't be pretty but will hopefully stop the rust which would have eventually taken over the entire lid & rendered the unit useless.

I purchased an LG washer/dryer pair from Lowe's in Glendale, AZ the week before Labor Day, 2014. Install occurred about 10 days later, because the item wasn't in stock. Washer was front loader, Dryer is gas. Dryer is fine. Washer (Model WM3570H*A) began leaking within 4 days - first a little, then a lot. Called Lowe'; they sent out a technician to "observe" the unit in cycle. Didn't find a leak. Next day, starts leaking again. Call Lowes and demand a replacement. To their credit, they send a Maytag "loaner" unit out while they take the LG back to figure out what is going wrong.

We bought a LG washer and dryer on Nov 2013. The dryer broke in August 2014. We are dealing with the Factory Warranty thru LG that is managed by GEEK SQUAD that is associated with Best Buy. Unfortunately the Geek Squad is the worse Service Company to deal with. Up to now Oct 23 we had 2 technician coming to the house and 1 appointment which nobody showed up, and my problem has Not been solved! They promise me by phone to have the parts ordered 2 weeks ago and installed tomorrow Oct 24. Yesterday we received an e-mail saying that they can Not come again and postponed the visit to Oct 31. I can Not understand how a large company as LG can have such Bad Service. We regret very much having bought an appliance from LG. We Do not recommend this company to anyone!!!

We have a client that has an LG wf-t1050tp. The outer drum got damaged and needs replacement; unfortunately, LG does not carry this part. Can someone please advise me if there is a substitute that we can use? The washing machine is in a very good condition and the client wants it repaired.

Bought a LG washing machine in December of 2011. In October of 2014 it just died with no warning. It cost $336.31 to fix. I tried to get help from LG with the cost of the repair and they either hang up on you or keep you on hold so long that the call gets lost. Even when you give them the information they ask for, they are still unwilling to help you with the cost of fixing it. They really act like they do not care about the financial burden in the consumer. The main board had to be replaced after less than 3 years. The serial # is 110kwhxax921 and the model # is WT4801CWABW(0). I will never purchase anything LG again.

I bought a top load LG washer in May of 2014, model WT1101CW, and was very pleased with it. I have three pets and we need to wash large comforters and blankets often; the washing machine did a great job and was easy to use. Then a freak accident occurred within just a couple of months of owning the machine. The washing machine pulled a sheet into the drain at the bottom of the tub and I had to call a technician. Since then, the machine has been operating well until all of a sudden, it stopped two weeks ago and gave me an error message 'PE'. That means the water sensors aren't working. I was leaving town and asked my adult daughter to please call and arrange a service call but she said she called the customer service number multiple times and wasn't able to get an appointment set.

Had this machine for 10 months. Lid gets locked with wash inside, does not always spin out water. I have had clothes come out 1/2 wet, the other 1/2 dry. Today I ruined 3 pairs of pants. I washed a load of white and used the bleach dispenser (Don't do It). It did not dispense all the bleach. The 2nd load seems to be ok. The 3rd load of dark clothes, 3 pairs of pants are bleach stained. I have also had strange spots appear on clothes. They weren't there when I put them in, I have had to rewash multiple items because they do not come clean. Also using a stain or spot remover is a must. Want my old machine back. It might have been old but it got my clothes clean.

Here is what I did about my problem. I went to Home Depot and bought what is called a Mini-Rester - $10.83 - one each for hot and cold. This is a device that attaches between your water lines and the washer. It has a tube with air in it. When the water shuts off abruptly the air in the tube takes the shock and drastically reduces the water hammer. If you have high water pressure as I do you will need these. You may have to adjust the water down some through the knob on the wall for both hot and cold but eventually you can find a happy medium.

LG true balance washers are a joke. We spent a ton of money on this unit and it rarely finishes a cycle. It has a large capacity but you can only wash a few items at a time if you expect a cycle to finish without getting the UE message. Had them out many times and all they can say is we should sort our loads. Worst purchase ever and we will never buy LG again.

I bought a top loading LG washer and dryer in May 2013 washing machine model WT1101CW. In September of 2014 the washing machine wouldn't drain the water halfway through a cycle. Called LG and was told that it was out our warranty and there was nothing they could do. I said it was 3 months out of warranty and told the lady overseas to give me a supervisor. The supervisor extended my warranty after scanning my receipts to him, now this is where the problems start.

I bought the WM1814CW in January of 2006 and several times it has leaked water underneath over the past 5-6 years. Not a lot of water, but in my opinion, any water leak is too much! Whenever this has happened, I check the rear drain hose and the pump filter underneath. I have never seen any evidence of leaking at the rear drain hose. A few times, the pump filter had "some" hair or lint, but never enough to completely clog the filter. I just noticed a sickening mold/scum lining within the inner part of the gray door seal. Wow, both little notches on this inner seal appeared to be clogged with scum/mold. I took a toothbrush and hydrogen peroxide and cleaned the notches (vent holes). At least, now the vent holes are clear. I got some of the mold and scum off the seal, but it is not all gone. Really LG, WTH?

I purchased a whole house full of LG appliances in October of 2011 (Washer, Dryer, Dishwasher, Stove, Microwave/hood, and refrigerator). I have had many issues with the washer. The washer worked fine initially and gradually started having issues from unbalanced loads to not spinning enough and leaving the clothes soaked requiring extra spin cycles. I purchased this particular model for the load capacity. You would think it would be able to handle what it was made for. In August of 2013 LG sent out a recall for unbalanced load issue. An Authorized repair company came out and did the software update.

Within 45 days of purchasing our brand new LG front loading washing machine, it began to leak water all over my floor. A few repair people came out and told me that the machine was over-sudsing and to use less detergent. They advised no more than a tablespoon of detergent - the machine still over-suds and drains out onto the floor. I have made several phone calls to LG and had several repair people out and they keep telling me the same thing - use less soap. There is no point in washing clothes and towels if you can only use 1 teaspoon of soap, the laundry does not smell good. I had a Whirlpool Duet, front loader, for 10 years and it NEVER leaked. Same laundry, water, soap, location, etc., the only thing that changed was the HUGE MISTAKE OF NOT BUYING ANOTHER WHIRLPOOL!

LG-WT4870C use the washer the first night and notice water on the the floor so we check the connection and made sure everything was connected. We check level, not a problem so we let it go. Every day since that water has been on the floor almost a year now.

I purchased my washer 7/17/2014. On or about 3 weeks ago I noticed a little puddle of water on the floor. I didn't think much about it, then the next day I was washing a load of clothes, and the little puddle became a flood. I called Lowe's, Moreno Valley, California where I purchased the machine, and told my salesperson what had happened. he stated, "Let's just bring out a new one". That sounded like a good idea since the machine was less than 2 months old. Then I was told, "We have to have a tech come out and see what the problem is, before we can do an exchange".

Machine was working and stopped, quit. No power whatsoever in the middle of the load!! When your LG washing machine quits working, as it will and locks the door with water in it with your nice clothes that will smell bad if you do not get them out. Here is how you can unlock the door without any power source to the machine.

I bought a LG front load washer, at the most, five years ago. It started making a horrible sound when it spun. My repair guy accurately referred to it as "like a train". He said that the main bearing has gone out. He told me to get a Whirlpool next time. I asked him if he has seen problems with the LG washers and he said "yeah, they aren't lasting as long as they should." Given that I am out of work and also cannot get to a laundromat, purchasing a washing machine is not something I look forward to doing. So we are going to keep using it until it completely freezes up. I am extremely disappointed in LG and just hope the LG dryer will continue to function.

Purchased a very expensive LG washing machine. The leak had been ongoing for a couple of years and was caused by a very cheap neoprene gasket (20p to replace) behind the soap draw, this in turn leaked onto the main PCB at the bottom front left of the machine causing this board to fail with a loud bang. The reason why I am not going to buy an LG appliance again is two fold. Very well made appliance (mostly) yet a small cheap component failed after just 2 years which then lead to a major component failure with no real noticeable warning. Replacement parts are as expensive as a new cheaper machine. Customer services is diabolical I had to email the UK CEO just to get customer services to call me back and yes of course the problem was denied (despite many other cases on the internet) as a known fault. Conclusion buy 3 cheaper machines for the price of 1 LG......... SIMPLES. This is known by LG customer services yet they choose to deny its a known problem.

DON'T BOTHER!!! If the machine isn't bad enough, the service is worst! I paid big bucks for my LG washer and it's given me nothing but headaches with water issues (IE) balance issues (UE) and now a leak that fills up my tub and gets your spun clothes totally soaked after my load is done. What's worse is you cannot find anyone that knows enough to repair it in our area. I'm not exaggerating. There were 7-9 technicians that came out (never fixed) and at least that many calls that they never showed up at their appointed time. I usually don't write reviews but I just want to warn all!

We bought a LG Front Loader from Lowes Canada Sept 2009. We bought the washer and dryer same day and pedestals. Did a load like I do daily, went out for 20mins and came home to the washer face down on my cement floor. Took out my dryer on way down. Smashed door, can't close door now, door latch broken, front panel caved in, metal damage on both washer and dryer. 3 Struts all broken inside. Our Piping was pulled from our wall and all cracked and damaged. Why would this do a face plant after 5yrs? I have emails and phone calls into LG, awaiting some response. Terrible:(

I purchased washer and dryer (LG waveforce topload) from Home Depot last year and making such a big purchase was quite scary. I could not more disappointed!! As I write I am going into 3 hours on 1 load of towels and a few baby items! Seems like every other load will constantly give me the UE code during spinning, doesn't matter how many times you adjust your clothes. I mean who really has time to stand there for over 3 hours adjusting clothes! This is insane! I have had servicemen from Home Depot come out 3 times over the last year and NOTHING has changed. By reading the other reviews I see I am not the only one, which brings little comfort as I pull my hair out and pack my other bedding to go to Laundromat so I can go on with my day. Shame on you LG for deceiving us public in not only thinking we were getting a good product but also saying it's "energy efficient" and for wasting my money and another day off!!!!

Bought the LG Top Load Washer and Dryer in February and the worst mistake I've ever made. I hate the washer, it is not efficient, and does not get my clothes clean. Never fails I get the UE error and always having to readjust my laundry only to find I have to do it again. If I don't pre-spot all stains they will not come out. I spend more time restarting and waiting for laundry to finish than anything else. I will never buy a LG product again. I hate this machine so much I wish I didn't have to give it a star. BTW spent the last 3 hrs trying to wash one set of queen size sheets.

I purchased my LG washer in January of this year and I couldn't be more disappointed! I'm constantly getting the UE (unbalanced) code when it tries to spin so then it fills back up with water and tries to automatically rebalance itself - which never works - and what a huge waste of water!!! I have to stand over my washer and constantly rearrange my clothes numerous times until it works and sometimes it doesn't if the load is small. Actually you can't even do a small load in this machine due to this problem. I end up going old school and wringing out my clothes by hand! I so wish I had my old washer back as this is awful. I wouldn't recommend this washer to anyone.

This washing machine started leaking in the first few months. LG has sent out a service technician 5 times over the past year. The machine continues to leak. Our wait times are 30 minutes at least to get through to customer service. Today we were told they would not replace the machine until a technician deems it unrepairable. Now a year into this process, it is clear they will keep wasting our time and sending out repair technicians without ever replacing the faulty washer. This will be the last LG product we ever buy.

7 years ago (nov 2007) we bought a top of the line LG front loading washer dryer pair "on sale" for $2936.40 (TROMM STEAM HM2688HWM).. Though never really happy with the cleaning performance -- especially on towels and bedding we finally compromised on using bleach and "oxy clean" on everything to increase the cleaning efficiency, always used steam, and sent everything else out. Our laundry bill is about $200 a month for a family of three. Additionally we have had to cut back on load size as it doesn't do a good job cleaning if "loaded" up to anywhere near capacity.

4 yr old LG Front loader washing machine... nothing but problems! Kept getting UE code (unbalanced). Called tech and he changed tub seal. Worked for 2 mos and now I have been getting another code saying a spin/drain issue!! Can't put any towels in, not 6, not, 5, 4, 3, or even 2!! My towels are now being held hostage in the washer full of water and locked in!! This washer is a piece of crap and LG sucks! Never going to buy another LG product AGAIN!! Going to look at new washers this week and running from LG!! LG, you suck and need new engineers!!!

I can't wash a small load nor can I wash a large load due to balance problems. However, I am stuck with it because LG will not honor the warranty. In fact, the only reason I bought the LG was based on Consumer Report reviews.

I bought a LG washer and Dryer, paid 2100.00 only to find I bought the worst products ever. I have contacted not only Home Depot but LG directly. I have emailed pictures to LG only to be told I did service my washer machine. How do you service a washer machine for rust? LG notified me to contact Home Depot for them to fix it or just buy spray paint to cover the rust. Home Depot stated it is a defect, that LG needs to repair it if not replace it due to defect product. After making numerous calls, I have come to the point neither stands by their product. This isn't a cosmetic issue. It is called junk defected product. Anyone looking to buy anything from LG don't do it. There is better out there. I will be taking this to every new station, Facebook and etc to get the word out to the public.

After emails and phone calls LG decided to extend warranty for this repair. So far the second series of parts have been ordered and three weeks have elapsed. First part took over one week and did not work. We had to use their repairman who does not seem qualified. Still waiting to get new parts installed and wondering if the machine will work. Machine cost $800!

All of my husband's blue work shirts have discoloration spots on them. My niece had several of her clothes ruined. I thought that bleach was staying in the machine some place, but no bleach was used and the clothes still have whitish discolored spots. Two of my bathroom rugs changed colors -- one from light blue to grey and one from green to a pea green.

I purchased the LG washer/dryer stackable. I have had other front load washers with less features and smaller, this washer is a real disappointment. The clothes do not come clean and they smell like the washer. I have cleaned this washer monthly and still it smells. The cycles are long and certainly not energy efficient. I have counted LG and they try to say that is the soap. I have tried all the soaps, the problem is the same, the clothes are not clean. We are a retired couple so the clothes I am washing do not have grass stains or played football in them, and they still are not clean.

I have been very pleased with my LG - but the bleach dispenser is rusting - yep rusting - paid over a $1000 - see my pictures - I was a great recommender as an agent but not now, very disappointing.

LG Top Load Washing Machine WT4801CW - The main PCB board went brain dead during mid wash cycle. This machine is 2 years old and has been used infrequently (2nd home). This appears to be a very common issue. I ordered part EBR75131701 and replaced it - which has resolved the problem. Contacting LG support was of no benefit to me.

Let me say first, I always like to give anybody a chance to resolve issues and I am really patient with giving multiple chances to do so! After four years of horrible service and a machine which is unusable with heavy laundry I finally had it, I feel everybody should know! This washer is unable to spin heavy loads! Washing half a load is impossible, it cannot balance a half load! If you fill the washer up with towels and bed linens it sometimes spins, but often it does not!! It will display in the screen that the load is unbalanced. THE ONLY THING I CAN DO IS TAKING THE TOTALLY WET LOAD OUT OF THE MACHINE, PUT A PART OF THE LOAD BACK IN THE MACHINE AND THEN IT CAN SPIN TWO OR THREE SMALL LOADS, THIS IS ABSOLUTELY RIDICULOUS!!!!

We buy this august 8 2012. The machine replace one 9 year old front load kenmore HE 2 PLUS, still working great and not rust. My wife like top load, the reasons we buy. Lg start rust round the glass on door on bottom and on dispenser liquid after 17 month. We call the co. Lg with answer negative, they not cover for rust. We call the extension warranty 4 year. They said we not cover for rust, they cover just mechanical. It's ridiculous. We show the picture on home depot. They said we can give 30% discount on new one. In conclusion I got lemon from lg. I was fan for lg, buying ac, lcd, tv and many more.. We not buy no more from lg.

We purchased this machine July 2011. The cover for the machine started rusting around the bleach dispenser in late 2012. I contacted LG and Home Depot (extended warranty), was told this was cosmetic damage and not covered. Since then, not only has that area continued to rust badly but the under rim of the cover is rusting and dropping rust into the laundry. Still considered by the above to be "cosmetic". We have now contacted an independent repair service and will purchase a new cover, all at our expense. Buyer Beware!

Lg top load washer - Every time I wash my white clothes I cringe, because I know that the next wash is my color clothes and that's when my problems begin. Nine out of ten washes one or two article of clothing have bleach mark on it. This machine is destroying my clothes.

I have had my LG front loading washer for about 2 years. It has ruined all of my white pants by staining them with gray marks. It leaves a simple line of gray up to 6 inches long various places all over my pants. In contacting the company I was told to do the tub cleaning more often. I have found that this grease collects right inside the door around the seal. I have cleaned it out regularly but alas my white pants came out ruined again. I felt that I had researched this product quite well before purchasing. I am very disappointed and feel stuck with a washer that ruins my clothes. I am not in a position to purchase another unit nor purchase more clothes. I would not recommend this brand ever.

Since day 1, I've been sorry that I bought this pair. My washer finally stopped spinning and made a weird noise today. We thought it was OK after cleaning out the filter last week. It worked for a few days after that and now stopped again. It doesn't clean clothes all that well & sometimes doesn't spin the water out enough. The dryer makes thumping noises when it spins and doesn't always dry the clothes well. Sometimes I have to leave the clothes overnight on chairs to finish drying. The set was expensive & not as good as the Maytag washer I gave away. I'd never again buy anything from LG.

I've had issues with the front loader getting off balanced and causing error messages. The website states to unplug and washer will reset, which seems to work. Now it seems to off balance with every load and I find I'm resetting a few times each wash. Not only that, but now my clothes are getting a moldy smell and I am rewashing to get the odor out. Very disappointed in this expensive product. I was thinking of purchasing a refridge from this company, but will look at other brands instead.

WT5001CW - We are still having significant problems with our LG washer. The latest issue involves the troubled spin cycle particularly when washing items in the Towel Setting. While trying to wash just 3 bath towels along with several smaller items, our washer will become unbalanced during the spin cycle subsequently causing our machine to stop operating! After having to stop, adjust, and rearrange items, the machine will resume the spin cycle only to have the washer once again cease normal operation requiring me to repeat the process of pulling out these wet items. As I indicated previously, I believe this chronic balance problem is due to a defective LG software issue rendering our washer unsuitable for the ordinary purpose for which it was sold to us. This LG washer is defective. We cannot operate the washer for which it was intended.

LG WASHER WT5001CW SERIAL 006KWWZ00297 - We purchased this EXPENSIVE washer in December 2010 before my auto accident and I had a great job. We loved it while it was working properly!!!! Now 4 1/2 years later, I am disabled and my wife of 32 years left. I live on very little thru no fault of my own and now this washer has been down for 5 weeks. Approx a year ago, we started having trouble with excessive vibration thru all cycles. This machine does not have an agitator and is a top load wave force washer. We called LG and found out it was under recall.

I simply cannot stand my front load LG washer! From day one, I've found grey or rust colored random spot on our clothes and towels, and nothing seems to get them out. What a waste! There are a lot of bells and whistles which may seem nice, but I rarely use them and rarely need them. Never would I recommend this product. I miss my old top loading washer.

I've had my LG Front Load washer for several years. It is horrible and always has been. My clothes smell and I've tried every product to get rid of the smell. My white clothes are always dingy regardless of what I do. Now the bleach cup is always full of water after every load of clothes is washed. Upon washing another load, when the dispenser drawer is pulled out, the water in the bleach cup comes streaming out. I barely ever use bleach, so it can't be a rust problem. I will be glad when this horrible machine dies. I'll for sure get something else and not an LG product. My LG dishwasher isn't worth a hoot either. Never again will I purchase LG products.

My LG washer wt5001cw has got worse after two recall services. And LG cannot fix the problem and refused to recover it to the original state.

We purchased our washer 4 years ago. This was our first front loader so we went for the top of line (or so we thought). Clothes don't get thoroughly clean, get an awful smell even leaving the door open. The best part the bearings go bad. Sounds like a jet engine in my house. Will now be without a washing machine for several weeks while parts are ordered, then another appt to do the repair. Only to be told once it's fixed it will probably only last another couple years. Will never buy LG or a front loader again. The machine is junk!

I actually LOVE my LG Tromm Washer and Dryer and have had very good luck with the company. I'm responding because I've seen numerous complaints about clothes and towels smelly moldy. I too had this problem with bath towels. It's not the fault of the washer, but rather it is using too much detergent and/or not using HE detergent.

I purchased my LG Waveforce washer from Sears (thankfully it was on sale). I have the same problem as the Shannon in LA. Takes forever to wash a load, from the error codes. This started from the beginning and I called LG and every time they came out it would not duplicate. Finally after months of this and many phone calls to LG, they actually replaced it. Same thing. I just gave up and have been dealing with this washer for about 4 years now, waiting till it completely dies and I can buy a new washer. I sure do miss my old Kenmore that had a ringer in the middle. That one got my clothes clean. There is never enough water to get the clothes really clean, if and when it finishes washing which takes double time because it stops and starts over. The only setting I use is the bulky/bedding one because it uses the most water. I can never leave the house once I start a load, because it would never finish. Thankfully it's only me, don't wash much and I sit near it, so I can hear when it ** up. The clothes smell moldy after washing them, and the machine is always smelly after a wash. I hate this piece of crap.

I just purchased my brand new LG washer & dryer about 6 months ago. So far, so good with the dryer, but the washing machine is terrible. It's constantly leaving patches of lint on my delicate/cold wash clothing and light patches on my other clothes. The set that I purchased was very expensive and this is unacceptable.

The control panel quit while my laundry was running. I called a repair service and they couldn't get the clothes out. My clothes have been stuck in there for 8 days and it's still got 5 or 6 more days waiting on part and repair appointment! Called LG and they said warranty did not cover the control panel. So I have paid after original purchase, service call, part and the cost of putting new part and loss of the clothes in it over $1,500.00! I also had a tv that lasted only 3 weeks! Last time I purchase LG and I won't purchase LG-made Kenmore products either (Sorry Sears).

Bleach Dispenser rusts. Wear and tear on clothes. Would love to be compensated so I can replace this awful machine.

This is a new LG Top Washer. 2nd call to Repair. Awful

We bought a WT5070CW washing machine a couple years ago. Within a year after purchase, we noticed rust forming where one pours bleach into the machine. We don't use bleach a lot, nor are we excessively hard on the machine. It has continued to get worse and now the inlet "cup" is pretty much ringed by rust. It is very unsightly, and we know this shouldn't be occurring.

After reading reviews of the LG top loads, I realize that I may just have to grin and bear the fact that LG is not what it is cracked up to be. The bleach dispenser is rusting quickly after only about 18 months of use. We are good stewards of our stuff so don't get the impression we have abused the machine. We have also noticed horrible spots which has ruined in excess of $500 worth of clothing and linens. Our house guests think our white towels resemble cows. The recommended amounts of liquid detergent don't come close to getting the clothes clean smelling so I must assume they aren't clean. It seems to me the washer does a whole lot of useless tactics rather than just cleaning the clothes. Expensive mistake! I haven't yet spoken to the company about the rust but rest assured I'll keep my experience updated.

Our house has never had a loose or knocking pipe until we bought an LG washer. I've heard this called "water hammer". It started immediately after installation. I contacted LG and was told, "This means that there is a sudden obstruction in the path of high pressure fluid through a pipe. This is caused by high water pressure in pipes not by the washer." Considering how very many complaints I've found, this is the washer. I now have a pipe loose in the wall.

I purchased a top load LG washer and dryer from a very popular store in Savannah, GA. Believe it or not at the almost end of the 1st year's warranty, I was cleaning the washer around the rubber part on top and found that the framework was rusting. I had already reported the bleach dispenser was rusting without results. I called the store and was referred to corporate. I got the runner around there. After trying to work with them they had a recall on a part. After that was installed the washer is slower which I reported right away. To this day they have not sent anyone out to check the RUSTING OR THE SPEED AND RESULTS OF ANY OF MY COMPLAINTS. I LOVE LG'S PRODUCTS BUT THE RESPONSE TO MY PROBLEM STILL HAVE NOT BEEN ADDRESSED. I'M VERY DISAPPOINTED.

We paid a fortune for this washer. It is an LG Wave Force True Balance top load. As another consumer stated, you cannot wash a small or a very large load without the UE code showing on the display. The machine constantly tries to balance itself. To me, 1 or 2 things is a small load. I've washed 10-12 articles of clothing and I still get a UE. I go in readjust the load, press start. 10 minutes later I get UE again. It takes me 2 hours to wash a load of clothes. The repairman came out twice. We had a discussion over the "small load" issue.

Overall, this set w/ dryer is very poor design - too many buttons & choices to chose from! Hope this machine breaks soon so I can get rid of it on Craigslist for cheap!

I have had my LG top loader WM3470HWA for 16 months. My towels smell like mildew and the mold from the washer has left brown streaks on my white clothes. I am sickened that after spending $850 on a "top of the line washer", I need to now take my whites somewhere else to be washed. This is all AFTER replacing the tub seal, which after numerous calls and complaints and hold times, LG covered. The incompetent tech came out after this happened and said not sure what else it can be. He shrugged his shoulders and said the only thing left to do is replace the tub, but sorry we won't cover that. So, now I'm stuck with this expensive machine and I can't wash my white clothes. I called customer service again, and they basically wrote me off... I'm furious and will tell everyone I know never to buy LG again.

I purchased my LG front load steam washer, model WM2501HWA, in April of 2010. It worked fine until May 2014 when it just stopped mid-spin cycle. It totally lost all power. I checked the obvious, tripped breaker switch, plugs, and all was fine. So I called a repair company that was recommended to me by a friend. They diagnosed the problem as a bad power board. It was also recommended that I replace the noise filter at the same time. Parts and labor would be over $300 not including diagnostic fee. After waiting a month for the parts, they installed them and it worked. After about 6 loads it died again! I've been waiting for the new parts and it's been over a month! I asked the repair company if they could just refund my money so I could just get a new one and they said they wanted to install the new parts first. They have yet to receive my parts and I am spending $25 a week at the laundromat. The first mistake I made was buying an LG washer and dryer. My second mistake was calling a bad repair company. I am currently out $300 and have no working washer. I am so mad!! Don't buy LG!!!

I phoned 3 days ago to LG to get a technician to come look at my 7 month old washing machine which suddenly has started tripping the electricity in the whole house, while in the middle of a cycle. It is currently full of water and not useable. I was told yesterday that someone would come today. I waited until noon so I rang and they transferred me through to the technician who was the rudest man I have ever in my life spoken to. And he informed me that no one was coming today and that they were booked until the middle of next week.

I own the LG WT5101HW top load washer. I purchased 3yrs ago from Best Buy. We have a family of 5 so I hoped the extra large capacity would be a great option. Unfortunately we have benefited from this option due to it throwing it off balance and giving an UE code. We received a recall letter and had the LG repair guy change the part (I believe the circuit board) in September 2013. It's no ones fault but mine that I've waited 9mo to complain about the fact that the problems have been worse since the repair was done, but in my defense it didn't happen right away. The knob for the settings however did not get put back correctly and does not spin freely like it used to, but I tried to overlook that since it would cost me a day of work to have the repair guy come back out to fix it.

Lg top load model # WT1101CW - I have had this washer for 1 1/2 years. It takes all day to do a load of clothes. Every time you call for repair they just want to replace electronic board. That does nothing. Right now it is 6pm and I have been doing the same load of clothes since 7am. Constantly says uneven load, constantly refills and adds time when it says 13 minutes. I go back in about 15 minutes later it is filling up with water and now has more minutes. Just random amounts of time. Filling, draining, filling, draining, never spinning. It is so frustrating to try to get laundry done. There is a small 15 yr old Maytag in my basement that works better. Do not buy this washer. It is a top loader with no agitator. I Hate it!!!!!

It seems I'm not the only one having a rust issue with my new LG washer. I also have rust forming around the bleach dispenser. And I now have "orange" stains on all my white sheets and clothes, which I can only assume is from rust... and it will not come out. I will be putting in a complaint with LG, but from what I'm reading from other people, it's not going to help.

I purchased LG washer and dryer, the best in STEAM technology and thought I did a good deal. While we don't know yet if the washer and dryer perform well or not, we were shocked the first time we used the washer today to hear a lot of banging. We discovered the water tap was not open. Then when the washing was ready, it was wrinkled so we suspected the rinsing was done with warm water!! And that was true; the techs from SEARS installed the hoses wrongly. I give the SEARS install team 2 stars, that's it.

New LG washing machine from Home Depot. Right away problems. 5-6 calls over 2 months. Nothing is being done to improve this situation. They keep promising they'll send me a new one. I filled out the correct paperwork and they continue to ignore me. Several times I have been given a phone number that doesn't work. Almost all service people cannot speak clear enough English and it makes the entire process very frustrating. Stay away from LG.

Well, this is the first and LAST LG product I'll ever have. Waveforce top loader WT-5001CW. The consumer reports at the time we purchased the washer were good, but I guess only for the time they got any ink. After only three years this thing, like all the others reviewed here, throws up the UE (uneven) trouble code, and smells like a sweaty billy goat even with routine cleaning/preventative maintenance. Our clothes also have the same odor after being "washed" in this contraption, especially the towels.

Constant UE code (unbalanced). Machine always smells musty because it holds water/poor design, does not fully empty. If you put in clothing flat, with an expectation that they will wash unwrinkled - the "load sensing stage" will eliminate any chance of that happening as the machine spins wildly like a centrifuge on speed. Your clothing is thrown up against the walls of the tub and tangled together...

I have a HE washer that has needed repairs over the years and since I bought it from Sears with the extended warranty, the repairs were covered. Finally it got the death sentence: $2300 to fix, so Sears is giving me replacement value towards a new washer. I was trying to decide between a Kenmore and an LG model. So many of you have talked about getting a Kenmore instead of any other. Thanks for helping me decide to stick with Sears' brand. Oh, and I am paying the $$ for the extended warranty on that one, too. Thanks!

I believed that LG is one of the best company in the Indian market so I bought LG Washing Machine but before complete 3 years, I got a serious problem with my LG Washing Machine and LG technical engineer said to replace PCB of the machine. He also said that I have to pay for this PCB and I have to pay approx amount is Rs. 4500/-. This is totally not acceptable by me. After all these I have a doubt that my LG Washing Machine is original or duplicate. Is your dealer sold duplicate or not? As per my knowledge washing machine does not have any major problem till 7 to 8 years. It is very serious matter for LG also that LG demands such amount. Can LG give revert for my below queries:

I purchased an LG washer 21/2 years ago from Home Depot and last weekend it failed during a load. I could not get my clothes out. The main PCB board failed. This washer was only used for a couple of loads a week. What really bothered me was the treatment I got from LG. The service people kept hanging up on me and they would not do anything for me even though they had a service bulletin out identifying the board as a problem and had developed an updated replacement board. Stay away from LG equipment. Their equipment is not reliable and they do not stand by their equipment.

Don't buy the LG High Capacity expensive washer. It doesn't clean your clothes, musty/wet dog smell. It doesn't fill with enough water to wash a hand towel. It calls for less soap, but sometimes the soap doesn't dispense all. Every load gets the "UE" code, uneven load and you have to open and shuffle clothes so wash time is over an hour and half. Was told by friends to pour vinegar in every load, or add bleach every time you wash, leave the lid open or mold grows in it!

I've posted on this site regarding my Maytag stackable washer and dryer. Now I'm posting regarding my BRAND NEW LG stackable washer and dryer. After much researching online regarding stackable washers and dryers, I finally went with the LG brand. My Maytag washer went dysfunctional after 6 months. For the following 8 months, I had Maytag repair guys at my home, every two weeks, to "fix" the same exact problem. I had an error code that flashed on the machine. It was THE same code each and every time. Every part that was replaceable on the machine had been replaced, yet the problem continued. Maytag customer service is HORRIBLE.

I've had the LG front washer now for 3 years and the only problem was not getting that fresh smell. Issue resolved by switching to powder. Use the speed cycle - only 21 minutes. Drain the pump tube monthly and leave the door open. Clean the rubber ring monthly. Try it.

First of all, they have phone representatives that are foreign and very hard to understand. They were unsure if I was still under warranty. I've had the appliance less than 2 months. Plus I purchased an extra 3 year warranty, which I can see now is utterly worthless. I gave them every model number, etc., I could find. But I could not find the physical receipt. I called the company I bought it from online, Compact Appliance, and they emailed me a receipt. That evidently was not good enough. Because then they hemmed and hawed and gave me the general runaround about getting someone in my area to come to my home. It would be weeks. And I would have to call a customer service center, which I abhor, to further this matter. I will not be giving LG any more praise on my blog. You can spend $1300 with them, but then they are going to do everything they can not to follow up with their warranty. This is patently ridiculous. Customer service? Not!

I bought a front loading LG washer. It was one of the more pricey washers. I've had it for 3 years and now it sounds like a 747 airplane is landing in the laundry room - LOUD grinding in spin cycle. The cost to replace this out of warranty is astronomical as it is a tub and bearing replacement. I posted this to the LG website for reviews and they sent me back an email saying the review did not meet their standards. I guess that is because it was a poor rating?? I will not do business with this company again. My previous washer lasted 10 years and this one only three - think I will skip LG in the future. It would be interesting to know how much LG earns on their repair side of the business.

Will not stay balance have to stop several times to try to balance load - takes about all day to do one load. Will never buy another higher price washer.

From the very 1st week I use the machine, clothes never smells fresh. The washing cycles are too long and honestly I don't think it saves me any water. But the worst is the smell. I use softener drying sheets and my clothes smells like mold. My husband hates the smell especially in the towels! I would never recommend a front loader and definitely not an LG brand. I had the worst customer service. I'm ready just to take a big loss on this machine. The water pump went out, just 3 months after my service contract had ended figures! Had the pair for only 5 years and already had problems with washer 3 times! I hate it!

I shudder reading the complaints and expect only the best from my new machine which is doing fine so far. But I am 5'1" and I cannot reach into the washer to take out washed clothes unless I stand on a stool. I did not buy stackables because in a few years, I will be 80 and I didn't want to be standing on a stool to remove clothes from a stacked dryer. That's an accident waiting to happen. But guess what--I'm on the step stool now! Arrrrrrrrrrgh.

I have the same experience with my machine. Just after 1 yr, the washer will spin & refill for hours repeating the same cycles. The machine starts at 57 min. wash 9 normal load, cottons) but after an hour is still spinning, draining & refilling. The first time I noticed this, it was spinning for over 3 hrs. until I stopped it. Not only that, the clothes come out about as dirty as they went in. The machine is a huge disappointment.

LG Tromm Washing Machine (Model WM2455H) - I constantly get some sort of sludge from this machine on my clothes even though I regularly clean the filter out at the bottom of the machine. The machine always smells like sewer water and/ or moldy. It has been this way for the entire 6 years I have owned the machine. I have never experienced this with any other machine. I hate it!

I purchased this washer (WT4801CW) new in December 2011 from Home Depot. I have been happy with it until just recently when my washer just stopped in the middle of the wash cycle. I tried to push the power button to re-start the load but the display was dead - no lights, no sounds - nothing! The lid was locked and would not open but my husband figured out how to get lid to open. We manually had to wring out all the towels I had in the washer and then dip out all the water. I called LG but all they told me was that since I didn't buy extended warranty they couldn't help me.

It takes me hours to wash a load of clothes, because it keeps stopping blinking unbalanced, it does this whether there is a full load, just one thing or cleaning. The washer will get down to 2 or 3 minutes left in the cycle then completely reset itself back to the beginning of the cycle and start all over again. Took me 6 hours to wash 5 towels the other day, finally had to stop the washer hand wring out my towels, just to get the load done so I could wash more clothes. My towels have never smelt as bad as they do since I got this washer 3 years ago. Hate this, I have 7 people in my house I cannot wait hours to wash one load of clothes.

Bought the washer and dryer on 1/23/12. After about a year I started to see rust around the bleach dispenser and it is progressively getting worst. Notified LG in June 2014 was told to call Home Depot. They sent me back to LG. I bought an extended warranty from Home Depot but was told it did not cover this issue, only the moving parts. Called LG back and was told that would get back with me with a fax number to send them the bill of sale. After not hearing from them for a week, called them back and they told me they would only come out if I paid for service person coming out and repairs. Now I have a washer which no one is willing to take responsibility for the problem, which is progressively getting worst.

I purchased this product less than 5 months ago and the water pump went out. Called LG customer service and they referred me to a company who refused to service any of their products. I called LG back and they gave me another phone number, called and set up a service call. They showed up with NO parts on them due to LG's "policies". They do not allow them to carry parts for their product with them. The company ordered the part and told me it would be 4 business days before I could get it fixed due to LG having to ship them the part. LG on the other hand said they 2 day overnight parts. That was a lie. The appliance repair came 6 business days later (due to waiting on part), installed the pump, and to no avail.

We have an LG washer and dryer. The main problem is with the front loader washer. We find that our clothes always smells of mold. I have tried different cleaners, pellet fresheners, bleach washing only but the smell of mold is still there. Some people tell me the reason for this, is that we live in Florida. What can I do to correct this problem. Is there a recall on these units. Thank You.

We purchased an LG washer new from Home Depot on August 27, 2012. We purchased a 5 year warranty from Home Depot at that same time. Today we noticed stains on some clothes, and discovered significant rusting from the metal under the bleach dispenser (which we never even use). I called the Home Depot warranty company and they said that rust was not covered!! I then contacted LG and they said rust was not covered but they might be able to do something. However, when they learned I had purchased a warranty from home depot they said they could do nothing. Meanwhile, there are numerous other complaints about this LG rust issue, including on their website from other consumers. We are now out of luck on a $1200 Washer. We did everything we were supposed to do. This is a product liability issue, and a warranty scam on several levels. LG is negligent. The Home Depot warranty is negligent as our less than 2 year old machine now ruins clothes and should be replaced or repaired. Please help us.

We purchased LG washer WT5070VC and LG dryer DLEX5170W in November 2012. Total cost new at Home Depot was $1400. They are both broken and cost of repair is $700. I contacted LG this morning and spent three hours on the phone with them. They did several diagnostic tests over the phone. They offered nothing. They did try to set me up with a local repairman and could not find one. We contacted Home Depot on our own and paid $97 for their diagnostician to come out. His price for repairs is the $700 mentioned above for a washing machine clutch and assembly as well as the dryer vent blower. These are both minor repairs and will still have this gross total to fix. Will never purchase LG again and plan to discourage others from buying as well. If there is anything I can do to further contact LG, please let me know. I have sent an email to their customer service dept following my phone call with customer service and diagnostics this morning.

I have setup a website lgwarn.com to further document our experience and provide photos and LG's denial letter. We purchased an LG Front loading washing machine that opened up during a wash cycle and LG is refusing to cover any of the damages to our home. This is particularly egregious because LG is aware that if their front loading machines over fill with water that the door will pop open. LG is knowingly selling front loading washers that will open if, for whatever reason, they get too full of water.

The detergent and softener dispenser do not empty and gets filled with water after the wash and cause fungus growth. Called customer service. Did 5 minutes online toy listening and said everything is ok. I think this is to fool people from real tech service. I am still having the same problems and when I call customer service girl is absolutely rude and try to deny service, saying all kinds of excuses - even say they don't make such models. So please watch out LG (lowest Grade) this is my experience. Stay away from LG brands. And finally when I asked to talked to a supervisor she said she will call for a service tech.

There is a constant nasty mold smell. This is ridiculous! Of all the washers I have had in my life this was the most expensive and the least effective. Has all these lights and noises, but the clothes don't get very clean and loading is always off and IT SMELLS LIKE A SEWER PIPE! I leave the door open all the time as instructed, but it smells like an EGG FART EVERYDAY!

Purchased a set of Washer and Dryer from Home Depot. Just over the one-year warranty period, the dryer stopped heating. The service repairman was so rude I sent him away. I ordered a new heating unit online and fixed it myself and appears to be working ok now. The washer model #WT5101H top loading washer has never worked right since new. It continues to go out of balance when spinning and displays a UE error code. Then the washer will refill and swish clothes around for a while to redistribute the clothes and try to re-spin only to go out of balance again. It will do this a number of times and then just shut down.

We purchased a LG washing machine from Lowe’s on May 31, 2014. About the second time we used it the clothes were slopping wet but some of the clothes had dry spots on them (both using detergent and fabric softener and without using any as we've had to wash each load 3 times or more to get the washer through a cycle). Lowe’s was nice enough to replace that washing machine with another one just like it. Lowe’s delivered and set up the new LG washing machine within a few days. The very first time we used the new LG washer it was the same problem. Also we got an E6 - clutch error message to unplug and call repairman. Lowe’s had a repairman out but they can't find anything wrong. Calling LG and was informed some needed a new control board (why?? these are brand new machines and why are they selling the machines knowing "certain serial numbers have problems)??

Bought new washer in August 2013. I have had the repairman out twice and machine still won't spin out sheets or towels. Electronic board has been replaced but LG refused to permit the first repairman to replace other parts that he thought were defective. I have wasted 1000 dollars on a machine that won't spin. I wish I had my 15 year old Whirlpool back. I bought the machine from Home Depot and they refuse to do anything until the original year warranty is out. Sent out another repairman today and after 5 minutes of self diagnostics, he says nothing is wrong with the washer. (This was from running an empty washer.) Is there anything else I can do?

HATE this machine. I have never done a load of wash where the error light didn't come on for unbalanced load. It even comes on when doing the tub cleaning with no clothing in the tub. To get a load done it takes hours cause when I go to check the error is light up, so rearrange, start again.......This happens two to three times. I've tried loading the wash around the edges, in the middle, etc. NO luck. Wish I never purchased this machine. I feel I'm stuck now cause it wasn't cheap.

I bought a LG wave force top loader 2 years ago new. It had a recall shortly after I bought it. Serviceman came twice to fix recall. It's never worked right since. He said we could only use one setting, casual. No big loads, No small loads. I couldn't believe it! It goes off balance constantly. I can't do a small load anymore?? Crazy, I want my $ back. I feel ripped off. Anyone else having problems after recall fix?

I purchased the LG Front Load Washer and Dryer 2001. I have the same problem that the machine will not spin out water with the same OE error message. As requested by LG customer service, I was told to take out the filter and make sure it was not clogged and rerun the cycle. After a flooded floor, from the draining of taking out the filter, and also I had to dip the water out of the machine again because it still did not spin dry. Was told I had to have a repairman come out and the cost would start at $160.00 just to have them send a repairman. This is the third time I have had to have someone come out. The first time I was told it needed a thorough cleaning for the mold and mildew smell. Repairman cleaned the machine but now the machine is rusting around the detergent compartment and the top of the machine where the repairman took it apart to fix it.

My LG washer/dryer lasted a for a few years, then promptly stopped drying. Authorized service tech came out 4 times, each time replacing more stuff, the typical blind replacement strategy without doing any real diagnostic work. Several hundred dollars of new parts, incidentally I have the old parts in hand and they tested fine. Anyway, it still doesn't dry any better, but somehow passed a "self test". Tech said that the support guy he was talking to at factory said we should get a new unit, but when I call to begin this process, LG says they can't authorize that because the self test passed.

I bought a HE LG top loading washer and it just does not get my clothes clean. I work construction and my knees get dirty. My old sears kenmore always got my jeans clean. This new expensive HE machine is a piece of crap. Do not buy one!!!!

TROMM front loader. Been repaired 3 times and is leaking again. Matching drier been repaired twice and had drum replaced. We will NEVER buy another LG appliance and will recommend our friends not to buy them either!

Unsure when I purchased this pair of LG Front Load Washer n Dryer. Today we find the machine will not spin out water. Rerun the cycle. Still not spun dry at all. On the third run through.... we get an error message of OE - meaning the water will not spin out - genius took 3 cycles to tell me what we knew. Will call tomorrow. HATE this washer early on the mold issue the mold covered the dispensing interior. CS was no help, I had to deal with this myself. The ugly MOLD smell is horrible. Now I have discovered an itchy??? All over my body...

This washer was an expensive purchase for me. As long as I wash very large loads it works well. But for smaller loads there are ALWAYS UE errors and I have to restart the washer multiple times. I wish I had never spent the money.

I purchased LG front load machine in June 2012, since then I am very unhappy and not at all satisfied with the cleaning of the machine. I have many LG products at my home and had no bad experience with any of them but since the day I purchased the front load LG machine, I regret the decision of buying LG product. In the span of 2 years of purchase of machine, I have called customer services on several occasions for help and few of your technician have visited my place as well. I did whatever was advised to me by your technicians, I am still not satisfied with the cleaning and the machine functioning. My sister and mother are using the same model of machine and they are highly satisfied but when they came to my place and washed clothes in my machine, even they found a problem in my machine cleaning which your technicians are unable to find. I feel as if I have been sold a LG product with false promises which is classified as mis-selling. I think customer satisfaction should be the priority of every brand rather than selling products. I, as a customer, feel as if I have been cheated. I need my machine to be replaced or else I will make sure to take this matter further. Thanks.

Purchased a washer/dryer company WM3987HW at the end of last July. In December the unit flooded due to "quality issue" - technician's words on the report. Went a whole month without a repair because according to the report that they received it was an "installation issue". They will not send me a copy of their report so I can compare to the one I have. Nowhere on my report do I have installation as the cause. Hours on the phone from customer service, supervisors and claims department and 5 months later still have no end to my nightmare. I'm in the process now of having to prove to them that it was a quality issue. I have already done all this once in my application for repairs. This will be the third time that all the information has been sent.

After being told that this washer was the most top-rated, we decided to make the move to this HE machine to save water. It has the clear top, so we were suspicious from the start with the minimal activity and agitation seen with the impeller system versus our old machine, plus it appeared that some clothes weren't even getting wet! But the information we had read told us that all of this was normal.

We've had this washer for about 2 years now and it is a terrible machine (the model is WM2050CW). When I wash shirts (4 or 5), I get soap stains on the shirts. The shirts have developed little 'pills' (I do small loads at a time). If we don't keep the door open at all times we get a smell from the washer. It uses such little water I can't see how clothes could possibly be clean. We bought this at a Sears Outlet store. The washer and dryer were returned by a customer and we know now why.

Bought washing machine a little over 5 years. Front loader, very good looking LG model. One day the washing machine wasn't turning and started leaking water. Out of warranty, I decided to take it apart. I found that a piece of the back spider had broken off. The spider made a hole at the bottom of the plastic drum. Then, as you can see from the pictures noticed that the spider itself was crumbling into pieces. I bought the spider from SEARS parts and to my surprise the part was made by LG and it was bad, defective. When I inspected the spider had tiny cracks all over the place and in the crucial sections. My complaint is how can LG manufacture a spider that lasted less than 6 years and then does not try to fix its mistakes by improving the defective parts but just makes more of the same low quality.

Please save yourself the aggravation of dealing with subpar quality and an inept customer service department and purchase anything else but LG for all of your appliances and electronics. A brand new top load washer and dryer were purchased from Sears (model WT5001CW) barely 2 years ago and we have RUST, yes, rust around the bleach dispenser. Of course, they played the "warranty expiration" game and tried to charge for the parts & labor. BTW, there is also a RECALL on this model - major issues with the washer losing balance.

WT4870C - True Balance...I don't think so. I purchased the machine in August, 2013. From the beginning I would get uE/UE messages. I would rearrange the clothes, press the Start button and hope for the best. Finally called LG and the response was that they would email me directions on how to balance the machine. That's it?! Luckily I had purchased an extended warranty plan. The Lowe's Service Advantage rep was very nice and set up an appointment with the local appliance repair tech. He arrived today and asked (1) had I had any service before and (2) did I know about a recall? No to both questions. He explained that he would order parts and set up an appointment for next week. So far today I've had uE messages on all my loads of laundry. On the one hand I'm glad my complaint is not unique; on the other hand am I going to have to replace the machine I was so excited about getting?

We bought the latest LG washer (WT5070CW) and dryer (DLGX5171W) that have the glass doors. BIGGEST MISTAKE. I used to have the GE washer and dryer, basic machines and they did a far superior job. Unfortunately it broke down and hence I had to buy a new pair. GE/Maytag/Whirlpool are the only brands with good household appliances. If you've never used a good machine before you'd never realize. My clothes aren't clean enough. High Efficiency is crap. It uses very little water to evenly wash clothes. I got over that hump by trying different options. Yet it's very rough on clothes. It also takes VERY long to wash. My old GE took only 45 mins to do an excellent wash. The same now takes 1 hr 47 mins! The dryer doesn't dry fully. Works ok only on small clothes like small towels etc., things like bed sheets don't dry evenly. Large loads irrespective of the size of the garment don't dry evenly. I gave 1 star because it's required. It's not worth any.

I bought a front load LG washing Machine. I unplugged the machine when I heard it making a kind of grinding sliding noise. To me it sounded like the belt broke. I called a local repairman to come see about the washer. He told me he could not help me because LG is a brand name out of Korea and it's very hard to order parts for these type of machines. He told me none of the local repair guys will come fix it and if they did they would charge a lot. He told me to call the warranty company, but my warranty ran out already. I had no idea LG was a Korean name brand. I will never purchase another LG, anything.

We recently purchased an LG washing machine, model WT1001CW. Overall, we are pleased with its design and function. It is very quiet (despite what some say about excessive noise), and for the most part it cleans "okay." However, today, my wife put in some heavily soiled clothes, after an afternoon of working in her garden. These clothes were definitely dirty, but no different from clothes that we had washed dozens of times before in our previously-owned Kenmore agitator washer. Surprise! The claims we had read about that said the new impeller-type washer just didn't clean all that well are TRUE! As I write this, my wife is running the same clothes through a wash cycle for the THIRD TIME. This may not necessarily be an LG problem, but a problem with the basic concept of impeller washers. I will NEVER buy one again (unless that is all that I can buy). Sometimes new is not better.

We bought the above LG washer new at Best Buy on 3/16/14 along with an extended warranty. It wasn't delivered until 3/29/14. We ran it for ~2 weeks when on 4/13/14 it began spraying water all over our floor from the bottom right of the machine. I immediately called Best Buy about a return. Their policy is only 15 days. They count that 15 days from the date of purchase, not delivery. (Let that be a warning). So we only had the washer in our house and running for a few days before the return period ended. They would not honor a return and told us we had to go through LG. From there it got much, much worse. Have some patience to read the rest of this and you will get the true feel for LG's "Customer Service". Pray you never have a problem.

After more than 6 non-productive service calls to my pristine LG washer, which was shutting down as a result or a false error code, I sent the following to the head of LG in the US and copied the conglomerate's CEO. Nearly two months later, we have not had the courtesy of a reply from this unresponsive, arrogant, incompetent and corrupt company.

Has been replaced!!!!!!!!!!!!!!! And the replaced one has been leaking water on my floor for over 6 months.

First I'd like to say that I am not a person often motivated to write reviews. I don't rush to review items that just meet my expectations. You'll only find a review from me if something is extremely worthwhile or, as in this case, seriously flawed. We purchased our brand new LG top-loading washing machine from Lowe's in December 2013 for almost $700. For the first four months I was in love with it. Then I inadvertently pushed the stop button instead of the pause button when the load I was washing became unbalanced. Since the load had reached the Rinse stage, I thought I'd just select the special option for Rinse/Spin. From that moment until just last week, I've had nothing but trouble from it, related to being out of balance. After stopping it and restarting, the machine filled several times with water that almost overflowed the tub. I had to keep pausing and stopping it to keep it from continuing to fill. From then on, every load I washed had to be redistributed at least twice, most of them four, five, or six times.

They only tried to diagnose over the phone. No help.

Every so often greasy black stuff gets on our wash. I think I found the problem. Inside the tub there are three plastic pieces with little rollers on them. I removed them and found lots of black slimy stuff built up. It was really gross. I cleaned them as best of could, but we probably need to get rid of this washing machine as it ruins so much clothes. It is not worth it any more.

WT5001Cw washer purchased on 3/17/12 from Sears. Contacted Sears within 1st year to say washer would not dispense hot water. Sent tech out and was told LG said working according to specs. Tech told me to purchase extended warranty so machine would have to be replaced if 4 service calls were made in 1st year for same problem. I did that and then Sears said it didn't apply because LG said working according to specs. After Sears sent 4 technicians out over a period of 1 1/2 years and after the 1st year manufacturer warranty ran out, I was told that nothing could be done.

Just another complaint about an LG front load washer not being able to complete the spin cycle due to the load not being able to balance. Many have suggested dumping the LG and getting another brand. Often the other brands have the same issues. Samsung is one. Another problem is who is actually making the other brands, such as Maytag, etc. Often you just exchange brands, then you exchange terrible customer service centers, poor customer service centers, poor warranty service. In an attempt to make these products more feature rich, they become too complex, too problematic, too difficult and expensive to fix. I am sure that the companies are overwhelmed with complaining customers. If they get in a pattern of fixing a few machines, then all users will expect their machines to get fixed. The companies are not going to do that. Hence, the customer suffers. There should be more consumer protections regarding these products and their repairs.

I purchased an LG front load washer and dryer from Leon's in Bancroft Ontario 5 years and 8 months ago. Shortly after we bought it, we noticed that our laundry was coming out with a "sewage smell" on it. We used the tub clean cycle as often as possible but it didn't really help. We also started to leave the door open which helped somewhat but the odor never really went away. On one occasion, I found that the machine had dumped suds on the floor. Last week I washed a load of towels and during the cycle, smoke started coming out of the drum area. I called Leon's in Bancroft who referred me to a local service man as the machine was out of warranty. The service man said he would look a the machine but if it needed parts he couldn't help me as LG would not supply him with parts or tech support.

When I first got my LG washing machine in two thousand and 10 all seem to work well, and then all of a sudden on certain items of clothing it leaves oil stains on the clothes. I just write a review showing that someone else had the exact same problem, with no luck in getting a response. I guess it's time to buy a new machine.

Purchased the stainless steel LG WM 2233H model about 6 years ago. After a couple of years, we noticed a rank smell with every wash. Nothing changes the smell: we drain the stagnant stinky water every 3 loads, "tub clean" with bleach every 2 weeks, wipe down the interior rubber ring and leave the door open after every wash. A terribly designed product that we would NEVER have purchased had we known the amount of energy spent to maintain it. Buyer beware!! See attached pics of mold inside the detergent dispenser area.

We purchased an LG Washing Machine 1.5 years ago and it works wonderfully, except for the Rust that has developed in the bleach container. I've had two other washing machines over the course of our marriage and neither of them ever rusted out like this. I don't know if LG will replace/fix this issue or if I need to just sand it down myself and spray paint it. It looks awful and I'm not sure what other issues could arise from this. If anyone has any additional information on how to repair this, I would really appreciate it. Thank you!

Since the very first time I used this machine I have been so unhappy. I use the "he" products as specified in the user manual. My clothes come out of the wash dirty smell like mold. I sometimes have to wash some of the clothes by hand just to try to get my clothes clean. When I do wash my clothes by hand I see dirty residue comes from the clothes that I used took out of my high efficiency, expensive brand new washer. All my towels smell moldy. It makes me mad that I gave up an old top load washer machine to try to save some money and to keep up with the times. Now I'm paying the price. I had a technician come to my house and he states that there was nothing wrong with the machine. Obviously there is if I'm washing my clothes by hand!!!

Front load clothes washer - whenever we start a new wash, after it sits more than 1 day, a putrid odor emits from it. It is about 5 years old & has happened since new. Per LG, we clean all the areas they told us & leave door & dispenser open when not in use. We have complaints to LG several times - but they were no help. This washer is one of the most expensive around.

Periodically, about once a month or two, the machine will dump a load of slimy black crap on our clothes at the end of a wash cycle. We leave the door open, clean the filter fairly often, and drain the tube. No warning - it just 'happens'. Use HE detergent sparingly and 'Warm/Cold' or mostly 'Cold/Cold' setting. Has done this since day one. We do clean the seal around the door as well. Not sure why this stuff 'burps' out once in a while, but more than just annoying. Anyone else have this problem? Thanks.

Washing machine stopped working after only 18 months. Called LG and was quoted $250 to fix. If you want a product that will fail in less than 2 yrs, buy an LG. I won't ever again.

I called the LG Washer Recall Hotline first thing Monday morning. I was told that I would get a call in three to five business days to schedule an appointment. That's a long time to wait just to get the appointment. So I called Best Buy since I bought an extended warranty of 5 yrs (glad of that!). They are not allowed to service recall problems. So, today being day four of the five-day wait, I thought I'd call the service provider they assigned me to. No answer, but I left a message. I thought what the heck, maybe I should call LG back. Guess what? They made an error, the man said. They never gave the repair facility a phone # to reach me at.

This washer is always unbalanced in the rinse and spin cycle displaying a "UE" code. Nothing will fix this and now drying takes 3 times longer because the clothes are so wet. I am not happy with this product.

I am 65 yrs old and have had many brand washers in my lifetime. I bought the LG because I spent days doing my laundry. This unit was a godsend. I found myself with so much time on my hands that I didn't know what to do with myself. I love this machine but for one drawback - RUST. THE BLEACH DISPENSER STARTED RUSTING AFTER A YEAR ALONG WITH WHERE THE TOP GLASS MEETS METAL ON THE LID. The only rust I have had on any of my washers was when it got scratched on the sides. I have never had rust like this. I read reviews that said its because of the bleach. If the manufacturer is aware of this, then why isn't preventative measures taken to prevent this? My washer continues to work perfectly but am afraid I will have to replace it because of the rust. I sanded and used Rust-Oleum paint only to have it return.

We purchased a top load True Balance model WT4870CW early July 2013. No need for repair just yet but I cannot imagine we will remain unscathed. Countless UE warnings and subsequent UE shutdowns despite manually redistributing load and sorting by evenly weighed items. Water hammer on our plumbing from rapid cycle solenoid function when not experiencing uneven load. We will continue to hope for best while querying the web for updates and solutions (yeah... sure). It's crazy to hope for and experience elation just because the machine occasionally runs back to back loads trouble free. Our Whirlpool washing machine which this LG replaced gave us 19 years trouble free.

I purchased my LG Washing Machine about 2 years ago. The UE light comes on during the rinsing cycle. It was repaired with a new part which lasted about a month and the light is back. It does not spin the water completely from the clothes. I am very frustrated each time I have to do laundry. Shame on LG for making such a poor product.

Not really happy with the machine nor LG customer service. My fiancé got a really good deal on the washer but a year later, we found out why the machine was discontinued. We could not take the machine back nor get our money back. We had the update and now I regret purchasing this machine. Some days I feel like the machine will still blow. I don't like how it bangs against the sides. It tends to keep running. What was a water saver is not a water saver no more. LG has really bad customer service and I think they should be giving refunds out. I cannot afford to buy a New machine and cannot sell this machine because I will never get my money back for the machine. For something that LG might have known about before they recalled the machine.

The washer will not spin out. It constantly REFILLS with washer and repeats the wash. It is a hellish way to do laundry. Dryer is okay but it is running triple the normal time due to the clothes being WET. I will not stop until I get a replacement. Have called LG - they barely speak English. I will now deal with PC Richards as they get my check each month!!! This machine has cost me money in wages, water bills and gas. If anyone has additional resources, please post a comment so we can all join together.

Received letter in May 2013 about recall of LG washer that I purchased about 18 months previously. Called the number listed and set up appointment for replacement of "motherboard". That is when the problems started. There were numerous problems and it involved many calls to the company. Six months and eight technician visits later I finally got through to a company supervisor who agreed to replace the recalled machine. Delivered on November 27th, 2014. The very first time I used it the machine shut down completely while full of water. Put cycle on drain and spin and it solved that problem.

Bought LG 2050 washer about 3 years ago. About 1 year ago, washer would leak on occasion, not that much water. I called LG and they told me to clean washer and they questioned me on detergent use. I used the correct amount and type of detergent. But LG kept saying that the leakage issue was my fault and that it would go away. Well, a week ago, water started pouring out of washer. Looked at washer and determined it is leaking from the seal. Very difficult and expensive to repair. I am very disappointed and feel that I was misled by LG.

RUST at the metal lips where the detergents are poured. I noticed some rust under the plastic cover where the detergent is poured and decided to take out the four screws and check where the plastic meets the metal. IT WAS ALL RUSTED. The instruction manual does not require that the four screws be taken out for cleaning. The manual requires cleaning of the plastic area so that the dispensers work well, which we did. I reported this to LG with the pictures that I am sharing. They asked me if I use corrosive materials like bleach. Of course we do and the dispenser has a location where to apply the bleach. This unit is not heavily used (3 people), well cleaned and maintained (I am an engineer). It is no longer under warranty and LG said that it is cosmetic. I disagree because pieces of the rust are getting into our laundry as the washer vibrates. Check out the photos and decide.

I am on my 2nd washer and still getting the UE error for an unbalanced load. LG will do nothing even though the washer is only 4 months old. I contacted the BBB, So I'll see where I get.

They warranty the motor of my LG front load washer for 10 years, and my washer is 3 years and 2 months old; however getting them to come out and to process for the eventual replacement has so far taken 3 weeks. They are moving to replace because it wasn't 4 other things they replaced. They tell me since the part which was on back order for 3 weeks and suddenly arrived without warning, DURING the time period they were reviewing for my replacement which is 3-5 business days, that I have to start all over with another 3-5 business days to review for replacement YET AGAIN. I've been 4 weeks without a washer. The customer service reps sound like robots reading from a script. They don't even sound human. This part that suddenly arrived without warning during this period when I thought I was receiving news that I could go pick up my new washer?

Bought a new LG top load with true balance and a piece of junk from day one. True balance system is so sensitive that I can rarely get wash cycle to complete regardless of load. LG says to sort clothing and run partial loads but still get UE. This is the worst product I've ever bought and LG will do nothing.