LG Washing Machines Reviews

This particular appliance collects lint inside the machine and when enough lint is in there, the appliance just stops drying. No error message, no nothing. LG does not document this, provide information on how to repair and could not provide the name of an authorized rep within my state that could repair it. I've paid Sears twice (once per year for the time I've owned the thing). LG says that Sears is an authorized service rep but won't pay for the repair.

On 10.01.12, I complained that our LG Front load washing machine model no. F 1056LDP was not working. The service person came and spotted that panel wire was cut and told that the panel was out of stock. After a gap of 15 days, he came and changed the wire and left without checking due to current failure at that time. He assured that he will come after half an hour when the current comes to check the running of the machine. We paid Rs.500/-to him even though the machine was under warranty. But the machine was not working even after changing of wire. So again, we phoned to M/s. Golden Enterprises, Chennai-60 but nobody took the phone. Even after 20 days nobody turned up to rectify the machine. Again, we spoke with LG Customer Care and registered a complaint. But then also till date no one came to even see the machine.

Purchased my washer machine 1/3/08. The drum in my washer stopped turning, no warning lights of any kind came on. Called LG and because I didn't get their extent warranty, my washer repair for parts only was going to be $500.00 plus not including labor. I had to use my daughter Lowe's card to buy another washer. Having a washer for only 2 year paying $880.11 from Home Depot. Called LG customer services and LG Customer interactive Center. They said my model washer was made in 2006, don't know what that had to do with anything because been made in 2006 and with me purchasing it in 2008, my washer should've lasted long then that. Please can someone help me? Don't understand how big company get a way with beating us out of our money and nothing can be done. Angry! There is a defect with this washer!

After my husband returned home from Iraq, we thought we deserved an upgrade of our 15 year old hand-me-down washer and dryer. We purchased the LG front loading washer (model # WM2487HRM). It began smelling horribly, not long after. We have had to leave the door and the dispenser drawer open, put dryer sheets in to help with smell in between washes, regularly try to "wipe out" the disgusting rubber seal, after every wash, because of the remaining water, and still it stinks. The printing on the machines is rubbing off, and the "seams" on the exterior of the dryer seem to be disintegrating.

The gasket, and inside the gasket where I can't get to it, is solid slimy mold and mildew. I have done everything that has been recommended by technicians, phone support, and internet users and nothing will keep my towels from smelling horrible when we use them. There is a brown, gunky build up all around the gasket and under it, in addition to the mildew, that I can't get rid of. I would not wish this machine on my worst enemy!

Fix for mildew smell in LG washer: Use a half cup or so of plain old cheap vinegar in every load. It takes the smell away. Add it with the detergent you use. We use 2 or 3 cups in heavy loads of towels. Our old top loader, my mother's front loader, and our new LG all needed it. Nothing we ever did took the smell away. For us it was a combination of the water in our town and our washers. Just try it. Your clothes will not smell like vinegar. We hated that smell and this fixed it. Anytime we forget to add it, we get the smell again. A gallon of cheap vinegar costs 2, maybe 3 bucks at the most? Seriously, try it on a few loads of towels and you'll be happy.

Since I have had this machine, I have found small pin sized hole in my shirts. Eventually they have to be thrown away. Also, there is always an unpleasant odor.

I purchased an LG double stacked washer/dryer at Home Depot on January 2010. The motor on the washer needs to be replaced at a cost of $500.00 for labor and parts. Why should I have to pay for a new motor on a 2-year-old washing machine. Someone please help.

We bought a front loading LG washer and dryer. We thought we were buying the best. It has turned out to be the worst. Our towels have a horrible odor. No matter what we do, the towels stink. I have used the correct soap. Cleaned the tub, but nothing helps. I don't smell it on our other clothes, just the towels. It stinks up the whole house.

I bought LG washing machine and dryer, model wd-12316rdk, two years back (supposed it's 5 years guarantee). In the first year, the main board had burned and I called the agency. (They told me that this model has main default which is this one. So why do you still sell it? I really don't know.) They didn't want to change it then they changed it after pressure from my side. One day later, it's burned again then they changed again and now it's getting burned for the third time. Three times within two years is really unacceptable. It cost me a lot almost $1000 so I really need to be compensated by a new one or I will raise and file official complaint against your company in front of the Egyptian courts.

I have read through almost every comment on here and have to agree with how dissatisfied I am and what a disappointment these machines are. Class action suit please! I have the squeaky tub and mildew/musty smell I can't get rid of. Additionally, hot water is non-existent. It seems in my machine and I can't seem to select 'Sanitize' no matter what I press. Oh, and bleach? I can't tell you how many loads of clothes have been ruined because the bleach does not fully wash out of the dispenser in one wash. It leaks into other loads afterwards.

I have purchased a new LG 6.5 fully automatic washing machine. Within 1 month, the machine started with abnormal noise and wobbling. I filed a complaint, and a technician came, but he could not resolve the complaint, and during repairs, the broken back side sheet and hooks of the machine. I, again, lodged a complaint. My complaint number is RNA 120120039141. Please resolver this problem, otherwise give my money back.

I have the same problem with the moldy smell. I had a service guy in today and I am going to follow his advise and see what happens. The washer is already smelling better! His advise; First, he adjusted the front feet so the machine sloped slightly back so the front gasket drains fully, then he showed me how to drain the washer by using the dials (no one explained this to me!). Turn on machine, don't touch the main dial, go to spin speed button and press it. Display should read 13 minutes, then start washer. This will completely drain any standing water! Good luck **. He also recommended to use half a cup dish washing detergent in the drum, wash on full hot cycle. Do this at your own discretion, I am trying this tonight!

I have posted here before about the smell from my LG Tromm washer. I have been reading other posts regarding leaving the door open and peeling paint. I have always left the door of my washer open and, as I've posted before, still get that awful smell. We are at the point now of needing to replace the washing machine after 3 years because our clothes smell so bad. We have tried all the front-loading washing machine cleaners we can find and have used bleach in the tub clean as per the owner's manual.

This has to be the worst washing machine that I've ever used! My in-laws gave us the LG top loading set to make our lives easier, after our twins were born. I cry every time I have to wash clothes in it. It takes twice as long as my old washer and does half as good a job. I would pay to have my old washing machine back! As a SAHM of preemie twins, I need all the help I can get, not an appliance that makes my life more difficult. I would never recommend LG and will never buy anything else from them.

I bought a new LG washer and dryer to replace a 15 year old washer and dryer that ironically still worked fine. The new LG washer and dryer have paint jobs like a Ferrari but they are more like a Yugo in quality. The dryer had a complete computer board failure ($200 repair) and now the washer has a transmission issue that not surprisingly is not covered by the 10 year transmission warranty. Now, I sign on this website and find out why all my clothes smell like mildew too! I would strongly recommend against an LG product.

We have owned our LG front-loader for around 6 years and it started having problems in the last six months. The problem is that the machine fills up with water about 3 to 4 hours after use.

When I bought my washer, I was told I had to leave the door open to keep it from molding and smelling. I thought that was very odd, but it is correct. Even leaving the door open between loads, I still have a musty moldy odor that lingers on our clothing. I use the correct detergent and clean the washer like directed by the instruction manual. I hate this machine.

I was cleaning the exterior of my LG washer WM2701H with a soft dry dishtowel and the printing around the dial wiped off. Never in my life have I had any appliance that I have cleaned on the outside that the printing just wiped off. I was not using any cleaners or liquid on it. The service person I talked to said that the printing coming off was not covered by the warranty. To me that is not the point.

My washing machine LG front load got damaged & main IC was burnt due to voltage fluctuation and I have been registered my complain No. RNA120112050633.

LG Model WM2277hs Front loading washer has broke down twice . Once the code was LE (broken wire in the hall sensor) and tE code (defective thermistor). The customer service was clueless to the problem, even though it is a commonly known set of issues.

I have a front loading LG Tromm purchased 3.5 years ago. This washer smells of mildew perpetually. I never leave clothing in the washer after the cycle is finished. I have drained the water, cleaned the filter, tried vinegar in the tub clean cycle, tried numerous washing machine cleaners, tried leaving the door open, tried wiping out the rubber seals and the drum. No matter what I have tried it always smells awful. I was told I was buying the best machine on the market. Now I'm reading all the complaints about the smell and how the water doesn't actually get hot. Sorely disappointed. Will never recommend.

I purchased a front loading "top-of-the-line" washer three years ago. The bearings were going (extremely loud during spin cycle). The servicing company picked-up the washer and now the LG part is on back-order and has been for three weeks. There are no loaners available. Suggestions are appreciated.

Our 4 year old LG front load washing machine started making a lot of noise during the spin cycle. We contacted LG who referred us to call an Authorized LG repairman. Well after a $100.00 service call that lasted about 30 minutes, we were told that the drum bearings were bad and not covered under the warranty and the machine would probably not be worth repairing.

I purchased the LG HE top loader (machine # WT 4801CW) in December 2011. It has never effectively cleaned a single load of clothes. Shirts come out of the wash still smelling of perfume/cologne; sheets come out with large dry spots where they never got wet. Washing in cold or hot water does not matter, nor does setting the washer on the highest level for soil and the extra high level of spin speed. I do not use a clothes dryer, so I use fabric softener but the clothes are so wrinkled even if I remove them the instant the cycle stops that every single item would need to be ironed. Even when washing very small loads (one pair jeans, 2 shirts, 2 pairs socks) there are dry spots on the clothes until the final rinse cycle, so they are obviously not getting clean.

I thought a purchase price of $900 would give me a machine that would last like my previous washing machines, both 12 and 15 years.

The washer stopped mid cycle after owning it only 9 days! The child lock on the door is engaged and I cannot get my wet (new but now ruined) items out! It has been nearly 3 weeks and LG keeps giving me the run-around without solving the issue! LG is the worse company I have ever had the misfortune of dealing directly with!

First of all, I love my LG top load washing machine. It's a Wave Force. But it smells like mildew! I have tried everything short of setting it on fire to get that smell out! My clothes stink and I can smell the smell throughout the house! Yuck! I haven't even had it for a year. Please tell me what to do or I want a replacement because the smell makes me nauseous. Please help!

I purchased LG washing machine model #WT5101HW on 6-26-2011. In December, I realized that the "hot"/"cold" cycle was not hot. The water was really not even warm. I called LG and after speaking to numerous people, they agreed to send a tech out. On December 20, 2011, the tech arrived only to inform me that it was an ongoing problem and there was nothing he could do. It was the way LG designed the machine. On the hot cycle, it adds both hot and cold water so that is why it is not hot. I was furious!

The sour smell. I have run hot water runs in it but it still makes your cloths stink. The money we spent on towels and clothing. You have to buy them every 3 month. But I see I have the same problem as every one else. So what can we do about it? I want some help!

My LG has been leaking for over a year now. I have a drip pan under it and have to use the wet vacuum every week to clean up the water. And the smell--my clothes have retained the scent. I have done all the tricks others have been told, leave door open, bleach, etc. I am very disappointed in the product.

Every other load, this HE top load machine (wt5001cw) goes off balance. At the end of the spin cycle, the machine repeats the rinse/spin cycle over and over until it goes off balance or I manually stop it. This causes the clothes to never spin fully dry. I've contacted LG and they won't do anything, because I can't find the original bill of sale from Sears - although Sears did give me a printout showing a summary of my purchase from 10/3/2010 which includes the model number of the LG Washer, but not the purchase price.

We have had nothing but problems with our LG front loader. Any "efficiency" savings were eaten up in repairs and having to wash on super duty just to get stuff cleaned. The odor problem is the absolute worst. I just pulled out the detergent area and it was absolutely caked with black mold. It was the worst on the areas where the water is dispensed through. This means that no "solutions" of solvents would ever get to that source because it's before the detergent area entry.

I purchased an Lg Washer and dryer a little over a year ago. Within the first year I had to have the washer repaired a total of four times with three of those repairs being done for the same issue. When I bought the washer at Pacific Sales in San Dimas Ca, I purchased an extended warranty. Just recently, the washer began to leak water again. I contacted the warranty department and notified them of the problem. They sent a technician out and he deemed the washer unrepairable since it had been repaired for the same thing several times. I then contacted LG and told them that they needed to replace my washer or give me my money back. This washer is a lemon. They told me that I was out of warranty and that I had to deal with my extended warranty company. I told them that I already had and that since the problem was a pre-existing one, they would have to replace it.

We purchased an LG front load washer and dryer and they both work fairly well. However, the front of the washing machine is rusting! Yes rusting, right by the soap dispenser. It sounds ridiculous that after 4 years the machine is rusting, but worse than that was the company's response. LG does not care. They act like they care, they tell you they care, they express their sorrow, but they won't fix the issue. They do absolutely nothing! They expressed to me that I must continually dry that area. "In the manual it tells you to keep it dry! "

We purchased an LG high-efficiency washer several years ago and have had the same problems described by others.

Do not buy an LG Washing Machine. Within 3 months, the drum started hitting the side and the machine stops immediately. Even after bringing the complaint top them, no one attended.

As you've all stated, this "brand" is junk. Not only has my 2006/07 model washer failed twice, it smells (even after clean and running "tub clean" often) and it leaves streaks on whites. After each white load, I inspect the garment before drying because if you do, it will be permanent. The dryer doesn't dry. You have to run at least the normal cycle and then follow-up with the speed dry cycle to finish it off. This isn't only me. I have 4 friends who have the LG combo (various models, years, configurations) and each has similar complaints. I will never buy anything from LG ever again. Nothing.

LG True Steam Washing Machine is a piece of junk! I had problems from the get go (bought in 2010). All of the complaints that I have read are valid. I too take care to leave machine open to dry and clean tub on clean cycle with bleach once a month. I use the correct detergent and amount and even periodically use the refresh tablets in the machine. I have also spent money on service calls. I never had even one problem with my cheaper top load models. But this one sure looks good! Who cares! I just want a washing machine that cleans our clothes well and is problem free. This machine is a zero.

Our LG Front Loading washing machine has a massive problem with black mold in the rubber door gasket. It seems to be a widespread problem with this product. If I had known this beforehand, I would not have bought this washer. I would like my money back so I can buy a replacement that is well made and works.

LG Tromm--I have spent hours on several occasions looking on the Web to find a solution to the stinky problem this washer emanates. It is horrible! I have done everything you are supposed to do plus more. I actually dry the whole tub and gasket after each wash and the smell is still horrible. LG needs to stand by the many consumers that trusted their product and fix the problem at their cost at the very least for all our pain and suffering! It makes me sick to think that they have been allowed to turn their backs and not worry about the consequences.

Other than the constant mildew smell, the water inlet valves have malfunctioned twice. Over $10,000 in damage to my home. The "cheap plastic cold water inlet" in 2009 and the "cheap plastic hot water inlet" in 2011. The warranty Is worthless, the damage to your home is not covered and is a nightmare.

I have a new washing machine that isn't working. I called LG customer service to request service. They need the serial number. I would love to give it to them, but LG put it on the back of the machine. I cannot move the thing to get the serial number and they will not set up a repair until I do. Why do they put the serial number on the back?

The wash always smells mildewy. The white clothes do not get clean. The door hinge looks like it oxidized (it's below bleach so I think that it's dripping on the hinge somehow). The hinge locked up and now the door doesn't swing open properly and the door no longer seals so there's a leak on the floor all the time.

We are getting large, slimy, greasy streaks on our clothes and never know when it may happen. The tub's rubber gaskets are full of mold. The washer is only a couple of years old. I have always used HE detergent and rarely use fabric softener. I also use the clean cycle regularly with bleach, as suggested. I've owned other machines for 10 plus years and not had this problem. The technician says it needs a new tub and rubber gaskets. We have an extended warranty and they are checking to see if the necessary repairs are covered? We are waiting to hear back from the business we purchased the machine from. I have not received an answer in 25 days.

I found this site while researching LG FL washers. I have had an LG WM2010CW washer for years now. I went through the mold issue and solved it with common sense. I'm not disparaging anyone here with mold issues but these suggestions fixed my issue which was minor in comparison.

I am so fed up with my two LG front load washers which I purchased in August, 2006. 1 1/2 years ago the cold water valve had to be replaced in #1 washer. Six months ago, the hot water valve had to be replaced in #2 washer. Today the cold water valve had to be replaced in #1 washer again. I paid over $2,000.00 for these washers. Doesn't anything last more than 4 years? Next time I'm buying top loading, cheap washers so when they break, I will just throw them out and buy new ones.

I've already posted my complaint on this site, but I forgot to mention that I had to pay to have the door hinge replaced because it had corroded ''due to bleach spilling onto it", the only bleach I use is when I am using the Tub Clean cycle to attempt to remove the stink and slime. I have never spilled the bleach so the dispenser must leak. I believe the cause of the leaking might be due to the LG repairman puncturing the bleach compartment because I was having problems with bleach remaining in the chamber after the wash cycle and then bleaching clothing in the next wash load (dark clothing). Biggest mistake I have ever made in appliance purchase.

Up until recently, I was under the impression that I was having fluke problems with my LG Tromm front loader but I'm beginning to wonder if this is just standard for this machine! We purchased the washer in 2007 when we moved into our new home. We previously had Bosch and Miele machines which I loved but thought we'd try the LG. The slimy, smelly gunk is impossible to fully remove even with the tub clean cycle and bleach and quickly returns again. At times, I will find disgusting streaks of the smelly slime on clothing (especially sheets). Our clothes and towels have a permanent smell.

This washer and dryer is a real piece of junk, which I paid $2,400 for. I have a real mold problem. The washer has now developed a main bearing problem. The tub and motor have a 7 year warranty, but the bearing that holds it all together is only covered for only1 year. They will not fix it, and they are asking for $500, to replace the bearing. I was told it would be covered by the warranty, until the repairman came to my home, then informed me it is not covered. LG will not respond to my problem. We need a class action suit. As there is more than 270 pages of complaints on this site alone.

LG front load washer letters falling off. I contacted LG regarding letters coming off the panel from soap. They said I need to buy a new console. I went to Home Depot where we bought it with an extended plan. They were no help. I called the plan contact. They said that it was not mechanical issue and is not covered. Thought we were buying the best, we could buy instead the letters wash off a washing machine. I forgot to mention mold, does not clean, spots. Do not buy LG.

I have an LG front load washing machine that has pretty much stopped working after exactly 18 months. The drum no longer spins and there never was an error code displayed. I called the service department and we were unable to troubleshoot it over the phone. He referred me to the one and only LG repair service in Cincinnati for repairs. The parts are (maybe) covered, but not the labor. Just for the service to come out is $80. Unbelievable! We loved this machine initially. It wasn't three months though before we started to notice that not only were our clothes not getting clean, but they smelled horrible. We have to run bleach regularly and use vinegar with every load. This is truly some kind of racket they are running.

We have a WM2301HS bought in Sept 2010 and after a few months, we noticed that the are grease-like stains on some of the clothes, but not all the time. It is a pain to get those stains out. Some comments suggested the contents of the laundry are to blame, but judging from the complaints, we are not alone. Did anyone get this solved? All in all, this machine works great (and looks good). The only service call (yes, "life was not good") we had at the beginning was to put a missing clamp on the bottom drain of the gasket (how could they miss that in assembly?).

I called to explain about some washing machine detergent dropping on the front of my LG washer. As I began to dry it off, the lettering on the console completely faded and disappeared. Instead of reading "prewash", it reads "pre ash". I called twice and today, December 7, 2011, spoke to a supervisor who said it is cosmetic abuse, and they do not cover it.

LG Tromm front loading washer is the worst washing machine ever. I purchased one in 2008. Beside the loudness and shaking of the washer, it leaks water. I find puddles after running a load. I tried to contact LG with no results. They refer me to an appliance repair outfit. I have had nothing but problems with this washer.

I'm very disappointed with my LG Washer. We bought it over 2 yrs and it started leaking from the bottom about 7 mos ago. It doesn't do it every time, but enough times that it is becoming a nuisance. It also shakes even when the load is very light. I'm so frustrated with it that I am considering going back to a top loader. I had my previous washer for years and never had problems like this. So sad considering all the money we spent for this LG pair.

I have a mold problem as every one else complains about , but on my WM 2077 I am looking at replacing the main tub bearing for the second time or should I say the entire tub assembly. This is the only way to have the bearing replaced. It is hard for me to believe that a machine that cost this much would have major components failing so quickly.

I have the LG 2301HW front loader washing machine. After 1 year, I started to get black grease marks on my clothes, along with a smell. I have had service on my machine 7 times and no one can find the problem. They tell me my machine is spotless as I do take care of it by cleaning it once a month and drying it after every wash and leaving the door open. My extended warranty by "Assurance" is a joke! All they want to do is blame LG. LG will not stand up to their defective machines! At least Home Depot is helping me out. If my choice was a zero, that's what I would rate this machine!

This is the worst washing machine ever invented! The 23-year-old Kenmore I replaced was still running and better than this. If the drum hadn't developed rust spots, I would have kept it. If you want a science project that grows mold, this is your machine. I wiped out the gasket with Clorox wipes, leave the door open when not in use and it still grows mold. My towels smell like someone urinated on them. I have had service out here and nothing is fixed. I was sold tablets to wash the drum with; did not fix the problem.

It had a leaking Tromm front loader. This ruined my 180 sq. ft. of ash hardwood flooring costing approximately $2000.00. After the floor was replaced and a pan placed under the machine, I have noticed that it fills up about once a week. This leak is coming from the dispenser tray! I noticed water and soap residue on the inside of the front panel that had also caused the door hinge to start rusting. After closer inspection of the dispenser during operation, I can see water hitting the angled section of the tray and running over the side. LG said a repair tech would have to fix this, but without a newly designed part, it will just do the same thing again. This is not caused by too much soap as some might suggest because it does this with or without adding soap! The only solution I see is to buy another brand after spending over $1000.00 a year for a poorly designed product.

Except for one very important aspect, over the past 18 months, I have been pleased with the LG front load washer. It is quiet and cleans well. I do keep the door open when not in use to avoid mold. Problem-1: At the start of each cycle, the solenoid that regulates drawing water is so powerful that it's ruining the water pipes throughout my entire home. Problem-2: I’m still trying to find how to contact LG.

I have a front loading washing machine, bought 3 months ago. There were soaking wet clothes water all over my floor, too much to mop up. I have called customer service 3 times about this machine, model # WM2240CW. They gave me two numbers to call. It will take a week to have someone come out to look at it. Meanwhile, I will spend my day off of work cleaning up all the water. The worst part is I have called twice before.

As stated in many of the other complaints, I too purchased a LG front loader washer in Nov 2008. My washer won't drain and leaking. My warranty expired first of this month and I have no luck in getting it fixed. I wish I had known about this site before I purchased mine. If you read this don't purchase one.

I purchased from Home Depot and it was delivered and installed by their delivery service. First use, the water was coming from bottom going onto my garage floor. Good thing it was not in my home. Home Depot will not replace; they said that it's too bad that it is defective and that I would need to get warranty service. I am not very happy. HD offered to give me a loaner if I delivered and installed it.

I own an LG F8068LDP. An ** engineer might have developed the said machine while he was in a heavily drunken mood. I never saw or heard such an ** machine. It does not wash properly even if I use all varieties of washing powder and use different options. It discolors the white clothes into yellow shade and it creates small dots over the clothes. I even suspect that it creates small holes to the clothes.

We bought our LG washer and dryer in 2006. You can take any of the complaints/descriptions from the others and put our name under it as our problems are the same as theirs. The problem with smell and extreme mold buildup started immediately and continues to this day. We clean it weekly with washing machine cleaners, bleach and dishwasher detergent to no avail. The washer door stays open when not in use. LG customer service? It does not exist. We will never buy an LG product ever--not even an alarm clock! I would give it zero stars if I could. We have a smelly washer filled with mold and mildew. We are going to buy a new washer today. Good riddance, LG!

0 stars ! We have had the LG front loading washer for several years and have tried all tricks to get rid of the moldy smell, like leaving the door open when not in use, to no avail. The repair man suggested we run a bleach load first to help kill the smell prior to doing the other loads, or just run it empty with bleach prior to using it. We bought it for its efficiency, not to waste energy! We have reached the end of our rope with this washer and feel it is irresponsible to even give it away due to the health concerns.

We purchased a LG TROMM Washer in Jan. 2007 (WM2487h*M) and we should have known better as we had to trade it out within the first few days of purchase because the water was filling up in the drum after the rinse cycle and the symbol FE was displayed. Luckily, Best Buy exchanged it for a new one without hesitation and it was almost as if they had already been down this path before with several customers. Fast forward less than five years later and the same thing has happened. We just spent $640 on repairs including a new water pump, a new water valve and a new memory board for this hunk of junk of a washer. In hindsight we should have just bought a new machine as the warranties had all expired. The guarantee for the new memory board is for two years supposedly, but we have yet to see paperwork from the registered LG repairman. Although he did state that the new memory board was registered with LG. I guess we'll just need to keep pressing them on this until we see something in writing.

The LG steam washer I purchased about 3 years ago has been problematic and I would strongly advise against purchasing one of these units. The malodorous tub in this front loader is likely secondary to the water retention within the gasket Despite leaving the door open to dry, something unnecessary in any top loader, the musty black mildew persists! Obviously an engineering design flaw, the tub cannot empty completely. Despite leveling this machine on a concrete floor with the drawer pedestal, the machine shakes and rattles and dances over the concrete floor. The machine will never stay in one place despite attempts to keep it there irrespective of load weights. This machine is a piece of junk and LG will not listen to these complaints. Waste of money should have bought the Miele. All of their products are superbly German engineered! Please enlist a class action suit. The trailing entries are testament to the litany of problems.

Was actually looking for info on how to disassemble our LG dryer to clean the lint and I came across this site. We have had an LG Front Loader for a few years now. We also had a bad smell early on. We had started a practice of leaving the door open whenever it was not running to allow it to dry but still had some smell.

Negative 1000 stars for the LG criminals who made the Tromm washer/dryer. These units may well be the worst pieces of garbage ever made. Constant mold, failure to dry. Dryer caught fire from lint around drum when we cleaned lint every single load.

Actually my rating is a zero. LG front loader washing machine that we have is not only a complete waste of money but a health hazard. Why the health department isn't involved in this matter is truly shocking to me. Both my Fiancee and myself have experienced general malaise (headaches, body aches, nausea, dizziness) which we now believe is due to the mold build up in this machine and thus ending up in our clothes despite double washing the clothes to get the smell out.

I would give 0 stars! I have to get rid of the LG Tromm. It’s only 5 years old. It has bad odor and leaking door gasket. I bought this machine for the capacity and efficiency. Now it is costing me time and money due to the high maintenance of cleaning the washer so it will clean the clothes. The smell is unbearable. It’s got to go.

I wouldn't give my LG Washer, #WM0642HW, one star if I could get buy without it! I absolutely hate my washer! It shakes, shimmies and smells! LG won't do anything except refer me to appliance repair at my expense. It's their mistake and it should be their expense! They could treat the problems like recalls on automobiles. You would think with all of these complaints that Consumer Affairs would step in. These are expensive appliances! Someone, please help!

We bought an LG high efficiency washer about three years ago. I have never felt like the clothes get as clean as they did with my previous 20-year old Maytag washer. If my dog jumps on me with muddy paws, the paw marks are still there after washing. I clean the gasket and filter regularly. I have to pre-treat any spots in order to get them clean. Thank heaven for Lestoil!

I bought an LG front load washer and dryer set in 2009, it's now 2 years later and guess what? My washing machine is very load during the spin cycle and it won't even spin unless it's a small load. It shakes like crazy! It also constantly smells like mold. It does not spin all the water out. This has slowly gotten worse since the day it was new. Never stays level! Now for the dryer. It constantly has to be cleaned out because it gets plugged with lint. Also, it makes a loud thumping noise.

I loved the washer when I first got it. Now, I had the washer for 2 months and it does not spin clothes dry enough. It has now been leaking for a week from the bottom. I cannot find where the slow dripping is. I am cleaning up about a quart of water every two days. Thank God, I have a concrete floor. I think it should be no stars. With its high price, it is a piece of crap.

We purchased the LG TOMM Washer & Dryer, and the Washer Seal around the door has always smelled moldy and puttered. After numerous complaints we were asked if we ran an empty cycle with "Fresh" Product or bleach to alleviate the problem. My comment was and is twofold, first why would anyone purchase a energy saving product and need to run an extra load every third or fourth load to clean the machine which is suppose to clean our cloths? Where is the savings with that? Secondly why is everyone having this problem and the Foreign Manufacturer doing nothing? Besides maybe someone in this country still builds a quality product domestically! We are willing to pay the price to support good design engineering and American Built Products. No star's due this product.

We purchased a LG WM2455HG front load washer in 2008. Over the past 2 years we have been experiencing a black slim, pungent odor and black mold spots on clothes and on the door gasket. We have done everything possible to clean and maintain the machine to no avail. I have read numerous complaints on the same subject. We are looking for a solution from LG which will not acknowledge the issue.

I owned a washing machine model WD-65130F but it broke down since August 2011. Until now I am still unable to fix it because there are no spare parts according to the service provider and I need to import spare parts from Korea. My question is - I can't get spare parts in 3 months? What kind of back up service does LG provide?

We bought our LG front loading washing machine and dryer in 2010, since then the washing machine floods all the time. At first, I thought it was me, putting too many items in or possibly using to much detergent. It is neither of these things, it is the washing machine. It is a piece of junk. The smell, I don't even want to go into that. Just read all the other reviews. I will remove these items from my home as soon as I am able to buy anything other than the LG nightmares I currently own.

Worst washing machine I have ever owned. I gave it one star only because it was a required field and would not accept a negative number. The washer leaked from the bottom within a few weeks and left the clothes smelling musty. Have tried running bleach through the machine and always leave the door and detergent drawer open. My wife has developed asthma which we suspect may be from the musty clothes. So we have stopped using the LG washer.

Bought our LG washer in 2007 from Home Depot. It leaks from the bottom and always smells despite cleaning with vinegar or bleach. The clothes are as clean as they were before we had this product and the leak has damaged our flooring.

We purchased our LG Tromm 3 years ago. The first thing that happened was the "boot" on the opening that the door fits into ripped. It was replaced with a generic part because LG apparently stopped making the original boot. The repair person, recommended by LG, came and installed the new boot and it didn't fit properly. After he left, we did a load of wash and all the water drained onto the laundry room floor and down into our finished basement. They came back with another boot, apologized but did nothing about the water damage and the second boot worked. The moldy smell is nonstop.

The smell is "bad". I was so glad to see I am not the only one with this problem. Please help. It is mold and mildew, and our clothes are getting the smell in them so bad that it will not come out. It stinks in my laundry room. The towels smell awful. When you dry from a shower, the smell from the dampness from your skin brings the smell out "big time". Help!

We purchased our LG Washer 2 years ago and have been so unhappy with the odor the clothes have. Do not buy an LG Washer.

The washer is leaking out of the back. There is evidently a flap that is faulty. The service call is $90.00 plus parts. My son bought the same washer and is having the duplicate problem. It seems that the company should recall the leaking flap on all the washers with this problem. The service people who do not like working on LG are saying that it is difficult to get the parts and the machines are troublesome to repair.

I have almost the exact problem as everyone else here with the nasty mildew/mold smell. The rubber case around the door has black mold around it, which would cause dirty black stain on cotton shirts/bed sheets. If this is obviously a darn bad engineer or defect, why can't we do anything but cry and watch LG's executives getting richer with their "Life is good" slogan? Does anyone here work in the law department that can help everybody out? All I can do now is to go around and give this link to all websites that carry LG washers so that everybody has a chance to read reviews from the actual users, not "paid" writers who claim to be "experts".

I bought LG Tromm set washer and dryer on 10/12/2006. The washer has been a constant problem, and currently, I have been without the use of this machine as it has been waiting for parts. A service man came today to do the repairs (2 weeks without the parts) and found that the drum is bad and stated the machine is junk.

I bought an LG Tromm front loading washing machine and it is definitely defective. The clothes reek of mold and after calling the company, I was told to leave the door open and to buy tablets to clean the tub. It was ridiculous--with my old GE toploader, I had no problems or issues. Now, the machine has an OE signal for the second time and the washer is not draining. A serviceman came out and said that it was the drain motor. It cost $235.40. The LG recommended technician that came said the motor is only guaranteed for one month after being changed. I have never been more outraged. When it breaks again, I will go to Sears and buy anything but an LG product.

At invitation via email from LG, I spent quite a long time writing a careful, truthful evaluation of my fancy still-under-warranty LG washer WM3875HVCA, which has had about seven or eight service visits. Both computer panels have been changed out; the water valve has been replaced; the door latch has been replaced; and still, the thing locks when I try to open the door post-cycle. Also, water continues to leak into the drawer serviced by the water valves, and the supposed anti-wrinkle option, which an LG representative told me directly on the phone is supposed to be constant for the eight hours as indicated, appears to do nothing. It is never on, whenever I check on it after a cycle.

I have problems with the washing machine timer and the water inlet.

We purchased our LG front loading washing machine in November of 2006. Within a few months, we also started having the clothes smelling badly, especially dark colored clothing. One week ago, the washer stopped spinning. We replaced the part. This week, the washer won't even turn on. I called the company for the second time. They chose to offer me a phone number of the closest repairperson (like I can't find that myself). I asked to file a complaint. As of today, I have had no one email or call me back. I emailed the company. Still, I heard nothing. These appliances are very expensive and should be lasting a lot longer than 5 years. The last washing machine we had was an inexpensive top loader that we purchased in 1983, and lasted until 2006. This is ridiculous! We also purchased an LG flat screen TV a couple of years ago. I had to replace a part in it already. It's definitely not a "good life" for anyone, but "Life's Good" for the company!

I have an LG Tromm Washer and Dryer. I have only had it for a few years. As others have complained, the washer has a foul smell due to the mold that grows as a result of the water getting trapped in the rubber door seal (poor design/manufacturer defect). It's not like LG did not know about it. Look at all of the complaints. There is definitely negligence on their part at this point. At the very least, there should have been a label put on the machine that warns you not to use it in a small space, which is unrealistic since most laundry rooms are not large. How come this product has not been recalled due to the health hazard?

Do not buy an LG washer.

I own an LG washer, model wm2050cw, and it is a piece of junk. I bought it for $598.00 from Home Depot on 3-15-10. After 8 months, it started to leak. It's not just a small leak, it filled the whole laundry room floor not once but 3 times. The repairman LG sent blamed it on me. He said I was using too much detergent and told me to only use 1 tsp. I did and the thing still leaked and my clothes were not clean. The repairman eventually replaced a mushroom shaped gasket that he admitted was a design flaw and that LG had no intention of fixing. Now, the machine is 18 months old. And everything comes out smelling awful, especially towels and washcloths. I have done everything LG says to do - leaving the door open, pulling out the detergent tray, running the clean cycle, using less detergent, etc. but nothing helps. I now have to buy another washer because I can't stand it any longer. My previous washer was a plain GE front load and it never gave me one problem. I sold it because it was old. I wish I had it back. LG needs to be run out of town!

Our LG washing machine is not working. Dryer motor or front cover, damaged.

We purchased a LG Washer and Dryer on March 26th 2011. On September 23rd 2011, the Washer (WT5101HW) created a very large bang and on inspection, we found the washer had rotated more then 100 degrees on itself, luckily not tearing the water lines from the connections. The top portion of the machine, lid and control panel, were no longer connected to the main chassis and were lying to one side. The drum was not on any of its mounts and the side panels around the drum were all pushed out, as if there had been an internal explosion. I now have two significant holes in the dry wall walls on either side of the unit and the thought that if any of my children were in the vicinity when this happened, they could have experienced serious injury or worse. We are in the process of working with LG on this issue but after reading the list of complaints about LG's lack of customer support, I am not optimistic of a satisfactory resolution.

I have an LG Washer Model WM0532HW, purchased at Best Buy on June 2004 for $1,000. It just needed $400 in parts and 3 repair service calls for an additional $225. I called LG customer service to ask if they would pay to replace any parts since I had 3 failed parts at once and they were of no help at all. They would not even let me speak with a "supervisor". This is a very expensive machine with expensive replacement parts. I could have gotten a new machine if I'd known the extent of the part failures.

In 2005, I purchased the LG WM1832CW washer and from the beginning, I got an OE error code which indicates a motor overload. I had a service contract and Best Buy was great in sending a repair person to troubleshoot and ultimately replaced the motor. We still have the occasional OE code, but LG told us to reduce the amount of detergent and always use high-efficiency detergent.

I bought the LG Front Loader 4 years ago at Home Depot and it has ruined comforters, sheets and clothes with greasy black stains which don't come out, especially if you don't notice them and put the item in the dryer. If you catch them and rewash with bleach, they become light brown stains, but don't go away. It doesn't happen all the time, but often enough to completely frustrate us. We always use the detergents, no softeners and some liquid bleach. We run the tub clean cycle once a month and wipe out the nasty black gunk from the gasket regularly. I can't imagine that gunk is normal. I have owned many washing machines and none has ever left my laundry ruined like this.

My LG washing machine's turbo drum's sensor is fixed to holding the door of the machine. Since it is in frequent use, the sensor gets damaged and rusted due to frequent water contact. In the last two years, I have changed the sensor twice. This is the biggest fault that your machine has. Because of this, we will not prefer LG machine in the future. Please change the place of fixing the sensor in LG washing machines.

We purchased an LG Tromm Washer in 2005. Shortly after purchasing, we noticed a moldy smell in clothes and on towels. The whites get marks on them as well. As I cleaned around inside, I noticed (over time) a nasty, moldy, slime buildup inside of gasket and output valve would drain nasty sewer water. I have very 3 sensitive children that have allergies and I have asthma as well. This is harming, not helping out health! Also, the detergent dispenser drawer somehow gets stuck a number of times. In order to release it, you have to slide washer away from wall, unscrew the top and pivot it up and slide until you view the drawer then release it. I called customer service and they blame me, telling me I am not cleaning it well enough or just change the subject or ignore completely!

The reason why our clothes will not get clean is the the bad smell and black mold coming from the washing machine. I recently realized the source of our recurring upper respiratory infections and skin rashes.

I am fed up with your service as your mechanic told me to change some parts of my washing machine and it will be like a new machine and charged 4000 for a rotary motor and a PCB. But within the 8th month, our PCB went out of order. He neither gave me a cash memo nor did he re-attend to my complaint but he answered me on phone that for a replacement PCB I would have to spend another 1800 plus service charges.

I purchased an LG washer and dryer several years ago. I absolutely hate them, but they cost a small fortune, so I am not ready to buy new ones. Here are my complaints: my clothes never get cleaned; it doesn't use enough water to get them cleaned! They always have a mildew smell. Now my detergent draw will not open. It is stuck for about a month, but it would eventually open. From all the complaints I have been reading, why has the Better Business Bureau (BBB) not gotten involved? My sister bought an LG refrigerator, and she also had multiple problems with it! I will not be buying another LG product!

We purchased the front load washer and dryer in December 2010. The pretty red ones! What a mistake! Actually, no problems with the dryer, except it doesn't seem to dry as well as it did in the beginning. I always have to add a click or two to the automatic dry time.

The LG TROMM washing machine is a horrible waste of money. LG must have put all their efforts into making a machine that 'appears' to be a high tech, environmentally friendly machine without actually testing it. The clothes stink when they come out so you have to run empty clean cycles frequently which, of course, waste water and energy (hot water cycle). The safety latch errors outweigh too much. Their customer service department (barely spoke English when I called) told me to unplug it and wait for five minutes. I will not buy another LG product and I will encourage everyone I can to do the same.

I have an LG top load washer model #WT5101HW. The dimes or pennies get caught in the space between the drum and agitator.

They sold me an LG Washing Machine and a dryer. But the washing machine has been nothing but trouble--it broke three times in five years. This time, it spun completely off the rim from the inside! It completely destroyed the inside of the machine and Home Depot says that they sell them, not fix them. LG won't even return our calls! The repairman says that it will be about $1,000 to fix it. Are you all crazy?

We have a 7-year old LG front load washer. An authorized repairman has been to our home three times to repair the unit. He has talked to LG tech engineers three or four times and they have sent the new parts three times to repair the unit. However, it still prompted an error message. They now tell us that it is all they can do for us. They offered us $74 for the trouble. I told them I am willing to pay for the repair cost just to fix it. They have manufactured these unit with manufacturing problems and they are not standing behind their product. If it is not repairable due to an engineering error, I should be entitled to a discounted cost for purchasing a new unit.

We purchased the LG Front Load Inverter Direct Drive Washing Machine (Model: WM2301HR) and Dryer. I paid a pretty penny for them both. After a little over a year, our washing machine and clothes smelled rotten and mildewy. My husband looked at the machine and noticed molds on the bottom and in its parts. There should be a recall on this machine. It's gross and unhealthy for a household. The dryer takes two cycles now to dry a load. Of course, it's past the one-year warranty so we are ** now. Don't buy these machines. It's a waste of money and it looks like there have been many similar complaints on these machines in the past.

LG Washer has mold and mildew inside the washer and does not come out. The machine is defective and I would like to return it for a full refund. The store should return it to the manufacturer. We all know the results of mold and mildew. It's permanently in our clothing and it has caused allergies.

I bought my LG Top Load Washer 5101 in March. Within a few days, I noticed scratches on the lid. I have no kids, no cats, nothing rough that I put on the lid. I called LG and they acted surprised that such a thing could happen. I asked for a new lid but they refused. So I returned the machine to Best Buy and got another one (I really liked how it cleaned). It's now August and even though I've been super careful and have only put a plastic laundry basket on the lid, the strip closest to the glass has scratches all over it (and no, I don't have any mice).

LG won't warranty a two-month old $1,100 washer that is having the same UE code and spin/rinse problems that many others are having. The difference is that, in my case, I bought it from a friend that went with a stackable set of machines. And they were saying that LG's warranty is not transferable! They will only stand behind their products if you purchase them new and have the receipt! Pretty sneaky, if you ask me. The service rep actually said, "Well, it's in the fine print!" I will never own anything made by LG again! What a rip off! I will make sure that everyone possibly know about their warranty being highly unfair! If everyone knows how bad it is, nobody in their right mind would buy this LG junk!

I purchased an LG Washer and Dryer set on March 2007. After paying over $2,300 for them and being the laughing stock by my parents for making a foolish purchase, at first I was with dealing the crazy smell from the washer, and now, the ** is leaking water. I will never purchase another product from LG again. Sometimes cute, new, and fancy isn't worth a hill of beans. My grandparents top load machine has skipped a beat in over 25 years. That's just crazy to me.

LG is offering no solution to correct a huge problem in my front load washer which is just over a year old. It smells terrible and the tub clean cycle does not work because the dispenser will not dispense the bleach.

Is this level of service LG intends to provide? We visited LG PEL and New Allied Gujranwala, Pakistan regarding our one LG washing machine (product model: wd80150) issue, but both were saying, “We are not providing LG after sale service.” I even sent 5 emails to LG customer service on August 17, 2011, and they did issue a complaint reference number **. I received what I felt was extremely poor service, and I felt I should write and inform you. They did issue a complaint reference number **; still, they are saying that they do not have LG parts and testing equipment. I'm sure that this isn't the level of service you intend to provide. I would like to continue being a customer of LG, but I feel this type of after sale service makes it easy for your customers to simply never do business with you again. I look forward to hearing from you.

LG Upright Washer smells and had bad mold. I have never heard from them. I sent emails and called the support number but nobody ever got back to us.

I bought an LG washer and dryer based on consumer reports/reviews, but I was sorely disappointed. Number 1 problem: Any and all clothing regardless of age, material content, or color emerges from the wash cycle looking like **. I never ever have experienced such rapid and profound deterioration of clothing and linens! It is heartbreaking to see my family's entire wardrobe worn away to the point where I am embarrassed to dress my children. These were items which looked brand new with repeated washing in my old machine and brand new high quality clothing never worn by anyone yet ever! It has extreme wash wear even with minimal HE detergent in a medium size load with extra water and slow spin speed on delicate ones.

LG front-load Tromm washer is the biggest waste of good money a home owner can spend.

We maintained our front-loading LG unit as recommended, and our clothes smell terrible. In addition, our daughter, who is allergic to mold, is miserable. After just a few years, we have to invest in a new unit. Do not buy the LG front-loading washer. You have no recourse.

My LG washing machine stopped working after 3 months! It is not able to complete a spin cycle and does not drain, leaving mildewy water sitting at the bottom on the washer. We called for an LG repair man who arrived at our home 3 days later. He walked in and pressed a few buttons then charged me $150 before leaving and doing nothing! The machine is still under warranty, yet, whenever we try to call them to actually fix the ** thing they inform us they will be charging us more. I do not understand why LG has a warranty system going, if they are going to charge us for a problem that we have not caused. Needless to say, I will not be purchasing anything with the initials LG from now on, and will do my best to persuade others to do the same. This company's ethics are deplorable. It should be ashamed of itself.

In 2006, my husband and I purchased all new LG appliances from Home Depot and paid for the 4-year extended warranty. We have the WM2077CW washing machine, LFX25960ST French Door Refrigerator, DLG3788W Dryer, LDF6810ST Dishwasher and LRG30355ST Gas Range. We have had problems with every single appliance, have had the extended warranty repairs done on each one, and continue to have problems. The latest is the washer has stopped draining and the drain pump motor is broken. Our warranty expired on 14 Apr 11 and both Home Depot and LG will do nothing. The refrigerator is now leaking water all over our kitchen floor, and the knobs on the gas stove are cracked again--they have been replaced twice already!

I absolutely could not get anyone to answer my calls. I purchased a washing machine in 2005 and it was starting to smell terrible by 2006. In 2009, it produced error readings so I purchased a new pump. In 2011, it started making noise. I took it upon myself and found out that the support brace that holds the inner drum rotted and broke off in three places. I have soft water and am a registered master plumber. The material used in this brace was no more than cast aluminum or pot metal (neither of the two should be used in a piece of equipment like this). The drum is stainless. What a waste.

I purchased an LG Washer and Dryer a year ago. After reading all the complaints, I think I am lucky. I just hope I don't experience the problems others have. My problem is cosmetic. l love the washer but the lip on the washer is disintegrating. I contacted LG with pictures and was told that the product was not defective. They blamed it on customer abuse.

We purchased a new LG Front Loader along with the gas dryer about four months ago. For the last four weeks, we've been noticing that our closing is having a mold smell. I was advised about cleaning it out when done and leaving the door open until next load to help prevent the mold from growing. We have tried everything but nothing works; just smelling like mold in the Florida heat.

After several months of intermittent stopping and then working, and several visits by various repair people, Sears finally eliminated the problem by replacing the electronic board (at a cost of $35 plus labor). The washer has been working perfectly for 6 months. I wished that someone could have told me this when I was experiencing the problem.

I have an LG washer and the detergent/fabric softener drawer would not open at all. I looked online to see if anyone else had problems with this. There is a list of them.

Approximately 2 years ago, I purchased an LG front loader washing machine from PC Richards in NYC. I called LG one year later complaining of a moldy smell in my machine and on my clothing. They told me to do weekly maintenance and keep the door open. I have NEVER heard of such a thing and believe that a customer MUST be told about this prior to purchasing the machine. I did as LG told me because as a working mother, it was easier to just do it than to call and complain again. I was so angry after I spoke with them and listened to the "uh huh, uh huh" bad attitude.

My LG washer turned itself on when I was not at home. It filled up with water and because it was not in a cycle the door wasn't locked so the pressure from the water pushed the door open and the water continued to pour out. I came home to my house being flooded, water went through my vents and into my crawlspace. When the repairman came he witnessed the washer doing it all over again! I called LG, they told me to get 2 estimates, send them pictures, fill out documents and send them my old parts and I did. I thought they were going to help. I am now going into my 6th week of them leading me on to believe they are going to help me.

My LG gas dryer started making a thumping sound and now the drum is cracked, no longer drying my clothes and and is tearing my clothes from the jagged whole in the drum. Poor quality metal drum. I will never buy LG products again. Class Action Lawsuit here we come!!

I purchased an LG washer a little over a year ago. Six months after the purchase, the clothes washed in the washer started to smell like mildew. Since then, I have purchased many different washing machine cleaner products, and attempted every suggestion provided by the LG representatives and people online suffering the same problems to get rid of the smell.

I purchased an LG Washer & Dryer less than 4 years ago. I purchased the warranty as well as an extended warranty. 5 weeks and 3 days ago (on a Wednesday night), I ran a load of clothes through the washer. No more problems than usual. I left my house at 8:30 a.m. the next morning, went through laundry room, no problem. My daughter came home from summer school and called me to say our house is flooded (I have 10,000 wood floors throughout the main level) and our washer door is open. I said I will be there a.s.a.p. I came home with water all over my laundry room, kitchen, breakfast nook, family room, bathroom and hallway. My husband sucked up over 40 gallons of water with a shop-vac. It also went into my vents and down into the crawlspace.

A horrible smell is coming from my brand new washing machine and dish washer.

My 2-year-old front loading LG 2050cw has had a mildew smell for about a year. I discovered that it was because of mold inside it and all around the rubber seal to the door. It's a waste of my money. It is 2 years old, so not returnable.

I purchased LG Tromm WM2277HS. I tolerated the mildew smell because I did not know that it was a manufacturing flaw but my control board blew and the rotary and stator motor blew as well. Basically, this is the heart and brain of the machine. The motor was still under warranty but the board was not and neither was the labor. A machine with a 5-year life is now a garbage and all they said was sorry.

Purchased the LG Tromm Front Load Washer and Dryer. Home Depot is no help and Tromm is no help. Terrible customer service! Five towels take four cycles to dry!!

Fairly new front loader, LG wm2801hwa, opened its door mid-cycle. I had a flooded kitchen and laundry room. When it was discovered, the machine was observed to continuously flooding water out of its (then open) front door. The water valves had to be closed and the machine had to be unplugged. LG was contacted directly and a service man was sent out. The D.G. Appliance representative indicated that the machine had an assortment of problems, including the main controller. The machine even flooded the kitchen and laundry room again, as the payment for the service call was being processed, for he left the valves on after his inspection.

The LG washer that I purchased from Sears in April 2010 has been nothing but trouble since I bought it.

I purchased a front loading LG Trom in January 2007 from Home Depot. This was to replace my Maytag that lasted 16 years. A couple of months ago it began making a terrible sound during the spin cycle. I called the repairman, who said it would cost $800 to fix it. The bearing and rollers and tub shaft were going out. His statement was "they are designed to fail between 3 and 5 years". I called LG and spoke to two different individuals, who were very nice, but basically said, sorry. They don't stand behind their product and I hope they go out of business. I am also disappointed that Home Depot sells products with such poor quality.

Bought a new LG washer model WT5001CW from our local Home Depot. Two days after having it delivered and installed by Home Depot we go to do our first load of laundry and get an error code on the front of the machine. The manual says to call for service, so we call LG's service number listed in the manual. The young lady I spoke with at LG was most unhelpful, her response was because the washer was less than 30 days old they would not service it that I had to return it to the store for an exchange. Have called my local Home Depot twice and am getting no where with them it amazes me that neither the store or the manufacture seem to care that they sold me a defective product.

I purchased an LG Tromm steam washer and dryer (WM2487 & DLE7177) in Sept. 2007. Somehow, I was spared the stinky mold/smell problem. However, the washer is making a racket during the spin cycle. This developed into a burning smell which eventually produced an error message of "LE". I phoned a tech. He told us to unplug machine and let the motherboard cool for half an hour, depress the arrow button and re-start the cycle. This didn't work. I was told that the proper use of machine requires a wait of 15-30 minutes between loads to allow the board to cool (No problem, I have nothing but time in my hands).

I bought an LG front load dryer because of the good reputation that LG had. I had the dryer for less than two years and it began to trip the house circuit breaker. After a week of this, it completely shut off. I had a repairman come out to fix it and discovered that internal wires had shaken loose onto the drum of the dryer and melted through until it shorted out when one of the metal zippers came into contact with the drum. This fried the whole motherboard and destroyed the machine.

We purchased a model WM 2301H washer along with a dryer in October of 09 from Home Depot. In February 11 we called a repair company to service our washer which had stopped spinning. The repair company talked with the LG tech support on several occasions and replaced motor, stator, control board; then forgetting to order parts for us, we had to contact LG for parts at which time the control board was replaced again and our washer was repaired finally March 25, 2011. Then on June 12, 2011 the washer began making noises and would not engage in spin cycle. We called another repair company who said the motor was bad and we would have to call LG to authorize repairs or we would have again have to pay for repairs. The motor has a ten-year warranty. We contacted LG who stated they had no history on our washer and that we would have to send in materials documenting that we had purchased the machine and had repairs done.

18 months ago I purchased a front-load WM2233HW washer, replacing an 8 year old GE. Have never had to "wipe down a gasket" after every load before just to keep our clothes from smelling like mildew. Can't believe I researched and bought what Consumer Reports recommended as Best Buy and now I hate my washer. Have tried everything recommended; am now going to throw away an 18 month old appliance that technically works, just makes my whole house stinks so that I hate coming home each day. LG, no thanks. Economic damage? Wasted $1200.

The LG washer model WM2050CW drum and seal failed on the washer. I’m waiting for warranty repair I bought on April 27th 2010. We have an extended warranty through Best Buy for 5 years. I am sad to say LG washer did not last as long as the Whirlpool front loader.

We bought a new LG front load washer and dryer. I had to replace panel in dryer soon after we got it, now the drum is cracked and can no longer be used. The washer won't completely fill with enough water so I have to add water with a bucket. Again, the company will not respond and I will not buy another LG product. Also, my latch on the three door ref broke off and same, no response. I will advise everyone not to buy LG products.

I received an FE error code, on a front load 2010 washer. I called LG multiple times to get it fixed. They stated they escalated to service, no calls, then they scheduled it for a day and never showed up. I called and they moved the appointment informing me a washer is a critical issue. This has been down for 4 days and it will be another 3, if they decide to show up on Monday.

I bought my LG front load washer in 2007, and I started having problems with a moldy smell right after warranty expired. My clothes used to smell great, but now, all clothes smell moldy. Towels smell bad, and I have washed and rewashed loads of clothes, thinking it was just me. My daughter actually came home one day to change clothes, because her pants smelled like a wet dog. I am in the process of trying different remedies, but I have noticed I have been sick a lot lately, and it started about a year ago when I first noticed black, slimy, smelly stuff in the gasket of my washer.

LG washer lasts only as long as 14 months. Then, it will no longer work. It will not spin because the bolt that spins the drum stripped out. Even with the 10-year warranty on motor, I got no help from the company. There was a lack of response. I waited a week to get an answer. No one called and I got no help. When I called them twice, I was once told it would be looked at by a supervisor. But no one ever called or told me if they really did look at helping with the cost. So, I called again. They had an answer. But no one ever called to tell me it was declined. The labor costs more than what the machine is worth for me to fix it.

I see many on this site have had trouble with a moldy smell with their LG front load washers. I have not but my mother-in-law and a few friends have. I can only assume that I haven't had a problem as I've been keeping the airflow going after every load. I use something called Odor Ouster and it kept the moldy smell away from my laundry. I don't want to use cleaning chemicals in my machine since those get expensive, but the Odor Ouster was $10 with free shipping and works wonders. It can be purchased at **.

After purchasing a washer and dryer in 2006 (LG Tromm), we experienced an odor on our clothes and towels as well as in the washer. We also took notice of the fact that the rubber gaskets were moldy and stained. The washer is also leaking water from its seams and paint is chipping off the machine causing it to become rusty.

I'm glad to know that I'm not the only one with a lousy washing machine and dryer (LG Tromm). My washer gasket was so bad that we had to replace it last week. Today, I get the 'it won't drain' error and it makes an awful noise. I'm assuming that a pump has gone. I am forced to buy another one. I can't stand the rotting egg sulfur smell that comes from this machine. Yes, we have cleaned it over and over again, left all doors open, etc., but nothing makes it better. It's so gross when you think about it.

After research, I bought the front-loading stackable top of the line washer and dryer, along with (thankfully) an extended parts/service warranty. My previous machines had worked for almost 15 years without a problem. Within a few months, the washer was leaking water through the seal and had several episodes of various electrical messages. The tech had to replace the board and then just propped his feet against the front of the washer and pulled the drum to the front, saying this is a common problem with LG. Also, my dryer has never worked right at all despite the tech telling me it is fine. "Very dry" is not, and "low" on timed dry is much hotter than I would expect.

I just recently read about black mold growing in the gasket of front loader washing machines.

I purchased the washer and dryer for around $2,500 in January 2010. I noticed right away the very long cycles to wash and dry with poor results. It didn't get dog hair off clothes, towels, cloths, and most clothes still smelt dirty--a permanent moldy mildew smell exists in almost all my laundry. I did regular maintenance as per manual and wiped seals down drained hose, etc., to no improvement. My huge concern is that last week--April 2011--I could smell something burning. I had my washer on tub clean with nothing in it--no clothes or soap as per manual.

I purchased an LG Combo Washer and Dryer from Home Depot just over 2 years ago. They are still like brand new; the washer a WM2455HG started making noise so I called for service. LG has the worst customer service and warranty department. I had to call back 6 times in 2 days and after finally having the unit looked at the parts that caused the problem are under warranty but the additional parts that were damaged when the other ones failed are not. It is now going to cost over $500 to repair. I never had the smell or mold problem as my wife took really good care of the door seal.

Purchased a washer model# xqj45-6 and its not working properly. I called for warranty service. The technician assured me that the machine is working properly. After the technician left, I experienced same problem. Called them back again. They claim the machine is good, I just cant wash socks in the machine. Nothing in the manual states that socks cannot be washed in that model. Supervisor told me they will take product to their location and test it but never did. Warranty states that a defective product will be replaced but they are refusing.

We had the new front loader on a pedestal for 2.5 years when the drum broke in half and had to be replaced. The service contract covered it but now 1.5 years later, the fan, motor, and seal have to be replaced. Economically, I spent a lot of money on this dryer and pedestal and for the 2nd repair. I work many hours a day and then had to go to the laundromat to dry my clothes which also cost a lot of money and time lost from my family.

We bought an LG Tromm WD-1431RD combination washer/dryer unit in 2006. We only used it for 2 months a year, when we visit in Peru. So, it has been used only for 12 months. It looks like new. Oddly, we have not had the mildew/odor problem so many people complain of, but we have had to have the technician out twice because it didn't dry adequately. Each time he tinkered with it, the problem seemed to be okay. At least we could live with it, though clothes were never really dry.

I purchased an LG washer and dryer in 11/08. It has no molds, but I have a power/circuit board issue with the washer (WM2455HW). The unit does not want to power up when required, but will come on by itself when the adjoining dryer is operated. The wording on the control panel also started to come off. The product was purchased at Home Depot with extended warranty.

My 3 year old LG washer and dryer both failed at the same time! Were they pre-programmed to do that? I purchased them from Home Depot. When I called Home Depot to report the problems, they gave me the 1-800 number for LG and said, "Good luck." That was putting it mildly!

I also purchased the washer dryer combo a couple of years ago and have been very unhappy. After a short period of time, it started leaking. The repair guys came out several times with no luck. They told me different things, depending on who came. They replaced the rubber washer in the front. Then, they told me I have to clean out the rubber washer every load because the dirt can build up in it! They replaced that washer with a new one which does the same thing! So by this time, the guys at Best Buy do not believe me and think I'm a kook. They cannot get the washer to leak at their store. They finally just wore me down where I am just dealing with it and not complaining anymore. Now, it is doing the vibration thing and we cannot get it fixed. This washer has ruined my wood floor and I so regret buying an LG. We are replacing some of our kitchen appliances now and we will not even look at the LG.

My LG Washer and Dryer are both having issues after 15 months of use. The washer leaks, the dryer doesn't spin. I have to hand-crank it and quick-slam the door to keep it running. Horrible products, I just want others to know so that they don't purchase this garbage.

Although this machine is large, modern and pretty, we are very disappointed with its performance. Not sure if we got a lemon, but I have never had so many repairs on one appliance in my life. This machine constantly breaks and the parts take forever to arrive. While awaiting repair, it is a terrible hassle to keep doing ours and our kids laundry at other people's home. We contacted LG to share with them all the repairs we needed to do since the warranty expired. They were not interested in receiving my fax of invoices from my repairs. All they keep offering is phone numbers of service technicians in my area.

This is a two-part story about what I thought was the best washer and dryer in the world when I purchased them from Home Depot in 2007. Exactly one month following the warranty expiration, the LG Washer (Model: WM2487HWM) had the main pump go bad. I was very upset considering what I paid for these top-of-the-line appliances. It took over eight weeks to get the part, and two service companies later to get the job done--all at a premium for Northern NJ Appliance Serviceman rates.

An LG washer/dryer has already failed within 9 months of purchase. The code "Dhe" is identified in the appalling instructions as being lack of water supply, this is in the drying cycle. I have already had a LG cellular phone that broke within six weeks, repaired and has broken again a few months later. Their product is badly designed and badly made. They've had the last cent from me. Their adverts say LG - life's good. The truth is LG - lousy goods.

I purchased my LG front load washer and dryer from Hhgregg. I really only have an issue with the dryer about 8 months after purchasing it, we noticed a loud thumping noise in the drum. Not thinking much of it at first until it gradually became much louder. We called customer service but they told us that this was normal. Knowing better, we began to investigate and found a large crack in the drum that ran along where the weld was.

I purchased my LG front load washer and dryer from hhgregg I really only have an issue with the dryer about 8 months after purchasing it we noticed a loud thumping noise in the drum not thinking much of it at first until it gradually became much louder. We called customer service but they told us that this was normal. Knowing better we began to investigate and found a large crack in the drum that ran along where the weld was.

Front load washer creates offensive odor. Dryer takes multiple uses to dry one small load. Economic. Repeated purchase of anti mold chemicals for washer. Odor makes some clothes and towels unusable. Unwarranted electrical consumption and costs for dryer. Associated wear of clothing.

LG automatic washing machine is not working. Please send your engineer for repair.

I bought my expensive, energy efficient LG front loading washer and dryer in September 2009 at Home Depot. One month after the one year warranty expired, the dryer suddenly stopped working. The electrical panel appears to be the problem. Although the light comes in when the dryer door is open, nothing happens when the power button is pushed. I was told by local appliance repair shops that they "work on all brands except LG." Home Depot washed their hands of it and just gave me the number for LG and said "good luck." I also will never buy another LG product or purchase appliances from Home Depot. It is absolutely ridiculous that LG is not held accountable for such poor quality appliances and even worse customer service. It is equally appalling that Home Depot continues to sell appliances they know are substandard and allowing their customers to be ripped off.

I purchased Washer/dryer set from Warner Stellian on 10/16/10 and they were installed on 10/23/10, only to have the gas dryer take 4 45-minute sessions to dry my clothes and the washer leaked all over my laundry room floor on 10/25. I cleaned it up and reported it to Warner Stellian the same day. No one came out until 10/27/10. When I came home from work, it had leaked all over my laundry floor and into my carpet to my office and recreational area. I called WS Apple Valley store and screamed and the customer service line at WS and left a message and went into the store and screamed at them for not responding to my first call.

We bought this washing machine 2 years ago, in 2008. We spent over $3000 on the washer/dryer combo. It had glowing reviews and we thought it would be a great investment. It has been nothing but a headache. In only one area, cleanliness of the clothing. That is the whole point of a washing machine, correct? To clean your clothing.

We bought a new 2007 washing machine at Home Depot in 2007. In 2010, it broke down. The LG repairman told us that the part that failed is a 2001 water pump! Home Depot tells us that's unacceptable. LG told us too bad. We paid over $200 to have the machine fixed and heaven only knows how many other old, out of date, parts are waiting to fail. A one-year warranty should be for parts that are new from the inception of the warranty not six years old.

We purchased an LG washer and dryer and have had nothing but problems ever since with the washer. It vibrated so much that all my pictures shook off the wall. When I contacted LG customer service, they said if the unit is on a wood floor, it will happen. The service tech that was called out also said the same thing. The next step after 3 visits from the extended warranty service company, they tell me I need to buy the vibration pads, which I did for $80.00. Tried that thinking, “Oh good. I can use it on high speed now and get my full high efficiency affect.” No—it didn’t work.

I have a new LG front loader, and it leaks - small loads, large loads, almost all the time. Sometimes it's a stream across the floor, and other times it's enough to dampen a paper towel underneath the washer. The wood floor has been ruined in the laundry area.

I moved into a home that offered a free a free LG washer/dryer with the purchase. I was so happy that it had a dial that made sounds. I especially liked the song that played when the dryer was done and the space saving feature of stacking. So, my sons clothes got wet and he left them in a bag. Upon moving in, I had to wash them. Mind you, I don't even have anything in the home at this time. I washed the clothes and still smelled the odor, so I washed them again. My son's clothes were clean (I thought until they got wet again), yet the washer had this odor. I contacted Home Depot and they told me to use the washer cleaner for front loaders. I did so twice because it was recommended for "bad cases". They are all bad cases are they not if you can smell mildew?

I bought a LG washer for about $850.00 18 months ago. It has stopped spinning and will cost $600 to repair. Home Depot or LG will not reimburse any money to fix this.

Purchased an LG washer. After 2 weeks, the door seal went. Contacted LG for warranty and 2 weeks later a repairman came to replace seal. The next load the seal went again. Contacted warranty was promised a repair. 2 weeks nothing. Called again, promised repair, 2 weeks nothing. Getting no results. LG warranty is handled by transglobal and they hide behind many layers of call centers, mainly offshore. This is not the service you would expect for a top priced product.

It was about 4 years ago that we purchased an "LG" washer/dryer set from Best Buy. These appliances worked okay for the first couple of years, then (after the warranty ran out) the washer began to leak around the door. This was gradual at first but has gotten to the point that you have to stand by with a wet/dry vacuum to catch the water as it runs out the door. In contacting LG about the problem, all they did was refer me to some service agencies about setting up an appointment to have the machine repaired. I've worked on major appliances for the better part of my life and know how to repair them most of the time, but this monstrosity has defied being repaired.

After realizing that the mold that was accumulating in the gray rubber gasket of my LG front loading washing machine was not going to go away, I finally went online to see if other complaints had been logged about this issue.

What is the world coming too, well, at least in the appliance industry? I'll give you only the basics so you can be prepared. 2005 LG front load washer WM2032HW, delivered to new build home, price about $1,000.00 plus after delivery. Bearing in washer starts making noise early 2010, service technician finds crack in front outer tube that allows that piece is $95.00, another $75.00 for bearings. Problem - they don't make the outer tube anymore, this unit came out on the market in 2004 and they don't make parts for it. LG says, will give you $165 towards a new one after you pack everything up and ship it to us.

The front loading washing machine is not built to drain all water out of the machine and therefore leaves clothes and unit smelling of mildew. Despite repeated calls to LG Customer service, there is nothing that they will do other than tell you to run the "sanitary" cycle with bleach, drain the unit from the trap door, then clean the filter every two weeks. Despite following every recommendation, the problem persists. LG acknowledges that this problem is prevalent but says that's the nature of the front loaders because they can't drain all the water.

This is great! I don't have to bother writing about my washer or dryer because everyone has described my situation and findings to a "T". Never again will I buy one of their products. Never. And yes: I also bought my Sears washer in 1974 for $159. It was even moved five times. I had to replace a thermostat and a belt of some sort, once each. It went through 4 children and then some. Stupid me, wanting something that 'looked fancy'. Sears: I'm almost ready. The mold smell is just disgusting, especially when your clothes won't dry either!

I bought the stand up washer and dryer from Home Depot in Benton, Arkansas. It worked great for approximately 3 months. Now the dryer will not completely dry the clothes without sending through for another cycle. I called LG and they sent out many different techs, none of which can figure out the cause of the problem. The first time, they told me to dig up 25 feet of my yard and put in a French drain saying the vent was too close to standing water (that didn't help). The second time, they replaced circuit board (didn't do it either). The 3rd time, the tech talked to LG and LG said my wife doesn't know what she is doing and there is nothing wrong.

I purchased this LG washing machine in December 2009. The smell from the washer is terrible. I have changed soap and softener. My clothes smell like I've worn them for days.

We bought an expensive LG Tromm Washer and Dryer set that I absolutely cannot stand! It is the worst money I have ever spent and I want someone at LG to contact me regarding the horrible job these machines do. The mold and mildew is deplorable. All of our clothes, towels, wash cloths smell like **! It is embarrassing and our kids go to school smelling like mold. I want an attorney to contact me. I am done with LG!

I want to reiterate the comments made about the LG front loading washer gaskets. There is clearly a design flaw in the washer door gasket and clearly the customer service reps just hold the party line. Mold, link and essentially particle build-up are rampant and it is up to the purchaser of these units to clean them as best you can without being able to really access the area where the real problem is occurring. So much for modern design and modern technology. I'm sorry I bought an LG washer.

I want to state that we love our LG front loading washing machine. We purchased it in 2009 and it's wonderful, we follow the instructions by not using too much detergent or softener and I wipe out the seal every time I'm done with my days worth of laundry. And I leave the door open overnight. No mildew smell, no leaks, just the cleanest set of clothes I've ever had from a washer. And the washer is quiet. I'm happy, and based on all the complaints here. I had to let everyone know that not all of us think LG [is bad].

On 1/27/07, we bought both the LG front Load Washer and Dryer from Home Depot. at almost $2,000.00. We thought it would last forever. Wrong! On August 24, 2010, the washer starting making a horrible noise. We called a local LG service representative, and he came out and looked at it. And when I say he looked at it, that's all he did was look. He did not take it apart or anything else.

I totally agree with the comments I just read that were posted by Karen of Rosenberg, TX. I have done everything LG told me to do to prevent mold from growing in my washer. We dry the front gasket (the round rubber thing) and leave the door open after each wash and the mold keeps growing. It is disgusting. Neither Best Buy nor LG will help us despite the fact that we purchased a 5-year warranty. They did replace it once but the same thing happened again so they refused to replace it, maintaining that it is our fault. It is a design problem. This company needs to have some integrity and admit it produced a bad product and give consumers a workable solution.

We purchased a LG washer (TROMM WM2077CW) and we have had problems with mold and mildew smells. Also, it does not clean well at times. We contacted the company and they replaced the gasket around the door but they replaced it with the same type of gasket instead of a different design like they stated. The customer service is bad and I feel the issue is not resolved. I use bleach and commercial washer cleaners to clean the washer as well as keep the door open at all times, but nothing works.

I am having mold problems with the LG washing machine. I have changed detergents, used bleach, left the door open, dried the inside but still, stinky mold. My LG washing machine has stinky mold and I'm concerned that it is a health hazard.

I purchased an LG fully automatic washing machine on 28/08/10 from Mulund & amp. They said that the company's engineer will come for the demo within 48 hour. But still now nobody has come for the demo. On the 29th, I called customer care number complaining about this, then she said they will send somebody within 48 hrs. This is not fair, it is bad service. I regret why I bought LG, its service is very poor and disgusting. Please do something about this.

We purchased an LG washer dryer Tromm pair. They are pretty but after 2 years, the washer leaks and the dryer takes 2 hours to dry 4 towels. Oh the washer also has the smell problem if we don't open the door. Wow $2500 a pair and LG says they are only responsible for 1 year. Note, we did use the right detergent, the right amount and drain water etc. Didn't know I would have to buy a pair every other year if I wanted to not have leaks.

Purchased LG washer model WM2050CW 02-19-2010 from Best Buy. I have had LG techs out 5 different times due to a very large thumping noise and my bleach dispenser does not which to dispense bleach. Therefore, ruining several loads of my clothing and costing me time and money taking off for each tech visit appointment.

I bought LG Washing Machine 8019 PR -7 kg -fully automatic machine thru Ahmedabad (Gujarat-India) dealer Ms. Harsha Electronics dated 7-8-2010. We got two times demo for machine but my wife couldn't satisfy with the same. After that my wife had submitted demo request on 14-8-2010 and today 18-8-2010. After 4 days time, the company demo guy visited my home and given demo. So if the given customer deem request than 4 days would require for demo? It is not acceptable.

We have purchased LG WM2101H in May 2010. After several washes, the mold smell started to come out. I tried bleach, vinegar and plenty of water to sanitize the washer but it never worked. I cleaned the pump filter, the pipe, and the water filter but still doesn't work. The awful mold smell still exists. This product shouldn't be in the market. I have a baby who is suffering from eczema. We have been using this washer only for 2 to 3 months. His skin condition is getting so much worse. He gets more rashes and itching. He starts bleeding every time he scratches his skin all over his body. He has been suffering from more frequent fever lately. My husband also started having more and more skin rashes lately. We suspect the washer could be the source of the problem.