Kohler Walk-In Bath Reviews

I had a house that I put all Kohler fixtures years ago and they lasted a long time. I went with them again and everything has been good. The installation went perfectly and the crew did an excellent job. Before, I put a Jacuzzi whirlpool in and the installation got done in a hurry. Their crew never put anything underneath to support the tub and eventually, it cracked and it wouldn't hold water. Jacuzzi wouldn't stand behind their product. This time, I went with Kohler ‘cause their warranty is so much better. I paid more but they stand behind their product.

I heard about Kohler years ago and they have a very good reputation here in Wisconsin. I started looking at walk-in baths when my wife needed one and I did some checks because I know that some companies don't always maintain their reputation properly. But Kohler seemed to and when their rep came out, he had pretty much everything I was looking for. He also seemed to know what he was talking about. At the time, my wife needed something soon and even though we didn't get it soon, it was on the way soon. So far, I like it and as soon as we get enough hot water, we'll be able to soak better in it because it gets cold at about 8 inches low. I'll probably have to get a bigger hot water heater to fill it but other than that, it works great.

I have been thinking about getting a tub for a year or so then the guy from USA Bath came and talked to me. Everything seemed right and I did it. He delivered and everything worked out perfectly. The Kohler product is really good and it's the best purchase I ever made. USA Bath is a good company too. They made it so easy and the credit was super fast. They have a good team.

The salesman from Kohler that came out to visit us after I inquired about them was the primary reason we picked the company. He was very good. The installation people were very good as well. Everything is fine. Since having our Kohler, I have taken two weeks’ worth of bath and I have no complaints.

Due to its reputation, I decided Kohler is the right company for me. We had had a bad experience with trying to purchase a previous walk-in tub, and we ended up canceling because we didn’t have confidence in the company that was coming out. The rep from Kohler was wonderful. He was very thorough and answered all of our questions. Because this was our second time around in investigating walk-in tubs, we had a lot of questions. He was able to really answer everything and kind of reassure us on some things that we had concerns about.

These guys were great. The service was great. The installation was great and I love my freaking tub. Everything went flawlessly. Everything went just the way it was supposed to. It was perfect.

Originally, I had to shower in my own bathroom. But years ago, we decided that anybody who was here can just take a shower downstairs. So for a good while, we only one shower and that was downstairs. That worked out for a long time until we got older and we realized that those stairs could be daunting. So my son told me that I better do something about that and he I didn’t want me falling down the stairs. I’ve been very careful so far, but you just never know. So, that prompted all me to get a walk-in bath.

The Kohler sales representative had a real good personality. He knew what he was talking about and answered any kind of questions that I had. The installation team was so good. They're the hardest working people I've ever seen. They didn't even stop to eat and I don't reckon they went to the bathroom all day. They were really nice people. The tub is beautiful and I've told friends about it. I like all about it including the jets. I like all the warm water and be able to relax and spray off. My son and I take a bath every morning. He's a mentally challenged person and he likes the bubbles.

A Kohler salesman came by our house and we talked to him. He explained that we were gonna get old and that we were gonna need help getting in and out of our tub. I got one of their walk-in tubs now while I'm able and their installation team was nice. The tech filled it up with a little water and showed me how the tub works. The one I got has jets in the tank too as well as a heating feature that works really well. So far, I like it. I can get in it when my knees are hurting and the tub soothes me well. Other people ought to try it.

Two guys came in here and they were done with the installation by 5 o'clock and it was great. I like position, the looks and the function, but Kohler didn't follow up on one of the perks, a travel voucher. If I didn't call them, I wouldn't have heard from them since. I had to call them and they said that they would send out the paperwork, but they just took the cover of the form that I gotta fill out and sent it to me. It didn't have the terms and conditions on the back because I called ETTSI and they asked if I read the terms and conditions. I called Kohler four days ago to send me the terms and conditions and I still haven't gotten that.

It was very good to work with the sales team and the installation went excellently. It didn’t take any time at all. The total install was about six hours, maybe four, and the work looks good to me. If people asked about Kohler, I’d tell them to go ahead.

I was shopping around for a walk-in tub and the company I called didn't service my area. They suggested I call Kohler and I did. The salesman was very thorough. He was extremely helpful with questions I had that I hadn't even asked. He was awesome. The installation was outstanding too. I stayed out of the installers' way and watched what they were doing as they were doing it. Overall, it was a very nice experience. The bathtub takes so much water to fill up though. I noticed that if I take a shower before I fill it up, the water gets cold, which was really surprising seeing how they took my 30-gallon water tank out and replaced it with a 60. I don't take an hour to shower, but the water was cold when it was halfway done. I have to let that heater warm back up before I fill up my bathtub. Still, I only had showers before and now, when you get in the tub, it's phenomenal.

Kohler had the 3-inch entrance to the doorway. You can get in and don’t have to step up too high. At our age, we decided to go with that instead of American Standard. The Kohler salesman he was really upfront and nice. The guys that did the installation, electricity, and plumbing were outstanding and truly professionals. There are no other people who do it any better than them. It took them about a day and a couple of hours the following morning. The quality of their work couldn’t have been any better.

We’ve used Kohler most of the time in all of our faucets in the house, which was why we choose them for our tub. The rep was very courteous and helpful. He was a good guy and explained to us what we had to do. He and the installers explained the product really well. Our bathroom doors aren’t very wide and they had to take the door frame out to get the tub in there. But they did a good job. They took the old one out and the next day, they came and finished the job. And they also cleaned it. It’s easy to get in and out of the tub. When I was getting in the old bathtub one night, I fell and broke my leg in three places so we decided we’d get a walk-in tub. It’s a great tub that everybody enjoys. I like it really well. And my wife uses it twice a day. She has arthritis and it makes her feel a lot better.

The sales agent was great and he did good in explaining all aspects of the tub. The installation went great as well and they cleaned everything up. I like the tub and the quality is good. I’m 85-years-old and I couldn’t get in my bathtub anymore. I had to sit right through a shower. But now, I could get in and out of the tub. I enjoy a bath and I have a good time now. It’s wonderful and I would recommend it to anybody.

The salesman who sold the tub was great. I would’ve liked to have waited a couple of days to think it over, but he said I wouldn’t get the discount if I waited. Also, he told me that I would get a robe but I never got it. Still, everything was explained. The installation team that came out was good and I got along with them fine. They were prompt, efficient, and did the install in a timely order. They did everything to the T and cleaned up. It was all clean and it looked good. I couldn’t stand up and take a shower but now, I could sit down in the tub and take a bath.

Kohler Walk-In Bath's salesperson didn’t do a good job. After signing the contract, he literally dropped the ball and we had to call many times to the office to schedule. The salesman should care after the sale all the way to installation. The installation was okay. However, we needed to call the installer to come back to adjust the drain because the drain was very slow. Apparently, it needed some adjustment to open the gap bigger. This is the first tub that we got and my parents use it. So far, everything seem to be normal.

When I went to get out of the old tub, even with grab bars, my legs would not get me up as far as I needed to go so I spent nine hours in the bathtub. When my son was home on leave, he said he wanted me to have a walk-in bath. I'm 83 and he’s trying to get me to stay in my home for as long as I can.

I liked the features and the way the Kohler walk-in bath looked, and the fact that it could be put in in a couple of days. We already filled up everything as we had our mind made up before the salesperson came out and we listened to him. The installation was right before Christmas and I was busy, and but the team did their thing and it worked out fine. The quality of workmanship performed is very good. They also cleaned it all up so one wouldn’t have known they were there. The walk-in bath is expensive and one better really want it before they spend that kind of money. Still, I like the whole idea of the walk-in bath. I like the quickness of getting the water in the tub and it works very well.

I have arthritis and the convenience of a walk-in tub was to my benefit. I went through Kohler because of their reputation and I worked with the salesperson named Cody. He answered questions and he had a wonderful display that he showed us. He was wonderful, very knowledgeable with his product, and was very honest about everything. The installer was Adam and he was extremely neat and thorough. He knew what he was doing too. And when he left here, our house was in order as it was when he came. He was that efficient. Having been able to use the tub is wonderful and I like everything about it.

The man who installed my Kohler walk-in bath was great. He was courteous. He had to come back a second day because we had a water problem, but he got it all fixed. Now, I don't have to climb in the tub.

The reps from Kohler were great. They were knowledgeable about everything, and they explained everything clearly. The contractors that came out were wonderful. They were friendly. They explained everything about what they were doing. They really did a good job with putting in the tub and also cleaning up after themselves. I love my Kohler. I’m glad I made that decision. I like sitting in the tub soaking. I would tell others to go for Kohler. It’s worth it.

I called Kohler and I got squared away because their rep offered me a free 5-day trip somewhere of my choice. When I got the letter from somewhere in Ohio, Westerville, it was a generic letter with a $100 deposit. I called them and we tore it up. It was misrepresented to him what it was. Other than that, my Kohler walk-in bathtub is fine. I like the temperature to keep the water hot.

I tried Kohler and I didn’t try anybody else. Everything went fine with the sales representative as well as during the installation. My new walk-in tub is working all right and it feels a little better sitting in there with it bubbling around there.

The sales rep did a good job as we bought a Kohler walk-in tub. Other than we have not heard about the trip or the cruise, the installation seemed to go fine. The people were very nice and capable, and they cleaned up everything. For about the first week and a half, I thought, "We are crazy. We spent this much for this bathtub." However, I quickly got over that. I had a surprise visit to the hospital last week with AFib. It was totally out of the blue. Now, I don't feel like I can get in my shower, so I get in my million dollar tub, as I refer to it.

I’ve known about Kohler and they’re here in Indianapolis. I wanted a walk-in tub and I called them. Their installation team took about a day and a half, and my wife said that the only problem with the installation was we have dirty spots on our carpet that we couldn’t get out. Other than that, they were very professional. I feel fine about using the tub but it takes so long to fill up. Still, I enjoy using it and I get bubbly.

We went to the local home depot ‘cause we're interested in a walk-in tub and Kohler was the one who came out. The salesman seems to be very knowledgeable and pleasant. He explained things. The tub was put in very early January. The installation took two days instead of one. They had to widen two doors to get the tub in. Then they brought new doors to put in but they didn't paint them. The rest of the doors in the house are white and these are brown. I was told that the painter was gonna come and paint the doors. But we have not seen any sign of him.

The existing bathroom I had was all Kohler, and when we were thinking about getting the walk-in bath, I wanted Kohler to come in first because I know where I’m at with them. When their guy came in, we relaxed and he talked. He wasn’t a car salesman. He was explaining, “This is the way it is.” He also went into the basement and checked my electrical. He knew everything that was gonna have to be done. But there was absolutely no pressure. We agreed on a price, and I told my wife that we’ve had 20 years of the Kohler bath without a problem. It was a reasonable price. He was absolutely perfect.

We wanted to talk to a representative from the three companies that we were looking at, so we scheduled and talked with each of them. We went in and sat in the Kohler tub and liked the size and the way it looked. Kohler has a good reputation. The cost is astronomical. It was within $3,000 of our first townhouse, and this was just a tiny, little bathroom that we put it in. But when you look at the cost of a nursing home and the cost of having somebody come in, and then you look at the cost of the tub and how it will just benefit, and you can stay here and you can take care of your husband or take care of yourself, it's worth every penny.

I looked at 2 or 3 different walk-in tub companies and decided I start out with Kohler and that's what I did. The salesperson was fine and we got along good. Everything was handled very well. However, the installation team was a little complicated 'cause it was a different guy every day. I only had one guy who was here twice and the rest of them were different guys. I also had a hard time determining who was the manager of the crew. There were even 2 guys where one had especially done better. Eventually, we got to it and it was okay. Now, having the walk-in tub, I have no problem getting in or out. I've got Parkinson's and arthritis, and I appreciate the jets the most. Sometimes I don't feel as good as I think I should, but sometimes I stay too long or don't stay long enough. There isn't a halfway medium there. It depends on how I am during the day and the Parkinson makes it a little tougher. If it's just with arthritis, it'd be easier.

I had a walk-in tub installed last year, 2018. The seams on the door and the tub are now separating. My electrical that was installed by the company representing Kohler in Washington has not called me back. The local utility company came out and said that the electrical panel that was installed was the wrong box and that I needed to have an electrician come out. The electrician too said that the wrong box was installed and that there were about 10 code violations. He suggested I contact the company that coordinated the installation before moving forward, to see if they would be willing to remedy the problems. I'm still waiting for a response. As this was a very expensive investment, and I have had nothing but problems, I would not recommend.

I love Kohler. My experience was top of the mark. I kinda priced around, and some of them were just plain nuts. The guy from Kohler took time to explain what they would do and what he got done. I was happy with what he told me and that was why I bought it. We took the samples right in there and he held them up next to the ones that I had. I picked this one, it was kind of the closest, and yet it was a little different. It resembled what I already had.

I first saw Kohler on TV and I decided I really wanted a walk-in tub. The installation went excellently. I love the heated seat and the bubble thing. I just like the look of it too. Prior to the purchase, I couldn’t get out of the bathtub. Now, everything's different and my experience with the tub is very good.

I had a Kohler walk-in bath installed for my mother. The installation took a day and a half. However, we’re experiencing a bit of trouble with the air bubble jet thing. They supposed to call me back but never did. Then my sister finally got a hold of somebody and they’re supposed to be sending the service guy to check it. Other than that, my mother loves it. She said that it made her feel 20 years younger.

The salesperson who sold me the Kohler walk-in tub was knowledgeable, professional, and did very good work. There were a couple of nice guys who did the installation and they knew what they were doing, too. I'm 81 and I love the bath. In the last 5 or 6 years, I couldn’t take a bath ‘cause I couldn't get out of a regular tub. Now, the tub's feature for the good, hot soaking water for the legs is my favorite. Also, the seat that I can get up from and the little hand bars are good.

We got a walk-in tub due to my husband's ill health and chose Kohler because of their reputation. The customer service handled things really well. We were very happy. The tub is a godsend for my husband because he can no longer use the shower. He doesn’t know what he'd without it and really enjoys it. It’s wonderful for him, and I enjoy it, too. But I have the choice. I can shower as well. I am disappointed that I can’t lay back in it. I can’t get water up to my shoulders. But it’s okay because Doug’s quite happy with the way it is.

My husband and I are up in our years and we thought the walk-in bath would help us better. From the salesman to the fellows that came to work that day, they were very nice. It was a good representation for the company. The installation team was wonderful. The tub relaxes us and getting the jets moving has been everything we thought it would be. It’s easy to keep up and we’re very glad that we went ahead and did this. We’re very satisfied.

I was looking for a walk-in bathtub and I researched Kohler online. The guy who sold me the bath tub was very informative and helpful. Also, the installation guy was just as fantastic. He did an excellent job and got it done in the appropriate amount of time. My mom used the tub and she is very happy with it. My blind uncle also has used the tub. It has made it a lot easier for them to bathe. They have some home care aides that come in and they’re very happy with the tub as well.

I liked Kohler's design. I didn't like the other ones because of all the stuff they had at the top- the towel rack and whatnot. I like the way the Kohler looks better. They did the installation beautifully and cleaned up. However, when I turn the thing to make the water go out the drain, I have to hold it or else it pops back down again. It's annoying and I want it taken care of. I like the shower feature best. Even though my old shower was wonderful, I have to stand up in it and I’m too old now. I like that I can wash my hair in the Kohler while I’m sitting.

I had a good experience with Kohler, although I didn't have any way to check the water temperature too well and my wife got overheated on one of them. But I’m gonna try some adjustments on the water mixer because we don’t have enough hot water to fill it up above to get the jets turned on before the hot water runs out. And I think it was a little too warm, so I’m gonna try some of those. Other than that, I had to use extra water containers on the stove to heat water to get it up for her one time. We used the air jets first because that’s the highest we could get the water. And the next time I heat it up extra, I’ll fill it up all the way. She’s still in therapy twice a week with the hospital, so it’s helping her condition.

Initially, we bought a Safe Step, which was within our purchase price. Then Kohler called me. I googled them and they were rated number one. The rep gave me a price of $19,000 and I told him I already bought another tub. Then he pointed out the differences and asked I would switch to Kohler if he could give me the tub for the same price. I said that I was happy with the Safe Step and he said, “How about if we can beat their price by $855?” He then pointed out that getting in and out of the door was a problem with the Step Tub because it has a door that was not shaped the same. My wife has trouble getting one leg to work, which was gonna interfere with that. I looked at that and all the rest of it and said, “You just got yourself a deal.” I paid for it and it was installed.

I got in touch with Kohler and the rep Bob was very informative. He went over everything and measured the bathroom and the stairwell. He explained about the bathtub and the different things that it did. After hearing his sales pitch, we decided to go with them. The installers were Robert and his son Bob, and they were excellent. They ran into a couple of problems ‘cause we already had a walk-in tub and it wasn't installed correctly. In fact, Robert pointed out some electrical wires that were supposed to be grounded to the tub itself. He was surprised that we had not received an electrical shock.

I like the quality of the Kohler tub. In fact, I also installed a regular Kohler tub upstairs. But for the walk-in tub, I considered some other brands. We considered three things. One is the salesman. Two is the company and three is the contractor used to install the tub. But if I had had a list of 30 companies, I would not have picked the company that Kohler chose. When I called Kohler, they sent out a salesman and we signed a contract with him. But I wanted to know who I was dealing with and I asked him who signed his paycheck. He said that they had an office in that company but that Kohler signs his paycheck. They're very wrapped up in their bureaucracy. Every time you call, it's, "Let me get you to the right person."

I bought the Kohler walk-in tub specifically for my wife. She could get in it and close the door. Otherwise, she has to go downstairs, and it’s hard to go into a tub. Kohler was too expensive but they had a good reputation. The installation crew was good too but they put only one grab bar and when my wife pulls herself up, she’s pulling herself sideways, not up. Last night, she stood right down into the tub. We like the tub but that grab bar is the biggest thing and that other grab bar is awfully important. I’m gonna have to call Kohler back and see what they can do because it’s dangerous for my wife. They could come here and put one in because we paid a lot of money for the tub. My wife likes it. She can take a shower or fit in the tub and as for me, it’s like going to the gym. I got people that wanna buy one such as my sister, so I told her it was good.

The Kohler rep was a good guy. He was knowledgeable and told us everything. The installer was very professional and did an excellent job. I like my walk-in tub, but although I could get in, it's hard to squeeze in through the door. I bought the walk-in tub for my back. I got the jets, which massages my back. It helps me a little bit and eases the pain. I feel much better and get a great night’s sleep. The tub is of good quality. I had to learn how to use it. I had a few accidents with it but I learned real fast how to adjust it.

My mother is 84 now and my dad passed away, and I didn’t like her in the house by herself crawling in a cast iron tub. I’m in the plumbing industry, so I’ve known about Kohler for a long time them. I’d read up on them and I knew the quality of their product, which was why I went that way. My mother likes the hydro jets. Since having the tub, it has helped her and she doesn’t have as much pain in her back.

We love our Kohler walk-in bath. It's very nice and I love that I can sit down and take a bath in it. It's warm, has bubbles, and easy to get in and out of. It's easy to clean, too. When we bought it, the sales rep was very helpful. He showed us everything and how they would get it up our stairs. The installers were great as well. Our door didn’t work right, so they had to come back and put a new one in, and they did really good with that. They were also very patient and they cleaned up. One of the them was hilarious, too.

I looked up Kohler online and decided to buy from them. We have their appliances for the kitchen and the bathroom, and my favorite feature of the walk-in tub is the jacuzzi. The sales rep was very good and the installers did the installation in one day.

The installer did an excellent job. He was very good about cleaning up behind himself. The sales rep Kevin was great too. He had knowledge about the tub and sold me everything about it, and he did it in a language that I could understand. The tub is excellent because with the one before that, I couldn't get in the water. With Kohler, I can get inside and sit down and it's not cold. I got a little leak around the part that you pull up for the shower, but other than that, it's fine. Also, it would be nice if they had one more bar on the inside to pull up.

Updated on 12/31/2019: Kohler walk-in tub installed by Fairbanks Constr 10/29/19. Can't comment on tub since I've barely been able to use it. Immediately became oblivious that newly installed 50 gal hot water heater was inadequate at current 125 deg setting. Took 3 wks for Fairbanks to correct. Now plug does not work. Have to manually hold lever until about 2 ft of water, then I am able to wedge a comb under plug. When water level about 1 ft, plug works. Called 12/16 (about)for service. Nothing. Called again today 12/31. Told by Crystal that AVERAGE RESPONSE TIME WAS ABOUT 10-14 BUSINESS DAYS!! 3 wks. And they would call back to make appt. After expressing my displeasure they 'granted' me an appt for 1/9. So far not my best experience. Glad we have two other tubs! SERVICE SUCKS! Kohler needs to tell customers about (minimum) 10-14 business day wait for service. They 'neglected' to inform us.

When I was searching for a walk-in tub, I called Kohler and requested information. I knew they were a good brand. The rep was very pleasant and knowledgeable. He answered all my questions and I was pleased. Two guys came to install the walk-in tub one day at about noonish. They worked all afternoon, came back the next morning and finished it up. They were professional and thorough. They checked everything. I was concerned about it being weighted with water once it’s filled and falling through the floor, and they said they’d check that. I heard them crawling around under the house so I knew that they were doing what they said they would do. It's expensive and I’m worried about the money, but other than that, it’s fine. I just need the hot soaks, but the hydro jets are nice. Moreover, I sleep better.

Kohler is a good name and when I bought a walk-in tub from them, the sales rep was good. The product's fine but the water heater is not so fine. All three of them that installed it said the 40 gallon should handle it, but it didn't. I try to use hot water in the tub but I had to experiment with it to get it to where I wanted it. However, I'd still run out before it got up towards the jets to where I could use the therapeutic feature. They didn't recommend anything to resolve my situation and I went out and got a tankless water heater. But they came out the other day to put a new shower bar in because the shower is supposed to be over the center of the tub, not off to the side where they put the bar handle. So so far, everything's going good. As much as I hate taking baths, the therapeutic massage that it gives you is my favorite thing about it.

Kohler's reputation made me choose them over other remodeling companies. We had a good meeting with their salesperson. He seemed very knowledgeable and he answered our questions. Our interaction with the installation team was very good. They were on the job all the time. They worked steadily and they were personable. Their work was excellent. I like being able to sit in the walk-in bath if I have to and I like the water motion of the jets.

I'm an old CNA and I have been in the business for 47 years, so I've always known about Kohler. Being a CNA, I knew exactly what I wanted. Their sales rep was amazing. She came in and I told her I wanted a walk-in shower. So she went in and took measurements. It was an easy process. The installation team came in at 8 o'clock in the morning and they didn't stop until 8 o'clock at night for two days. They did two 16-hour days and they cleaned up after themselves. There wasn't one crumb. They even swept my hallway because it was a rock that they put on and it made a hole in my other wall. They even patched that and painted it for me.

Kohler was a leader in plumbing and fixtures for a long time. So, when I decided I wanted a walk-in tub, I wanted to get the right one the first time. So, I decided I wanted the Kohler and I worked with Caliber Medical Supply, their distributor in Idaho. I’m just now getting to the point where I’m going to use the walk-in tub for the first time today because we’ve had a number of problems. Number one, when the unit came from the factory, it had a defective seal on the door. Kohler replaced that at no charge, but there was a time lag as we waited for the new door to come in. Then we had to wait for an individual to install the new door because the team that installed the tub initially had gone on and is not a resident of Thermopolis. So, we had to get a local person to install and we got that done.

I have a nephew that's in the large construction business in Arizona. They build casinos, and they had a contract on the new arena out here. He gets into all that kind of stuff and he said whenever they buy equipment for those places, they always buy Kohler. We got a hot tub from Kohler, and their rep was good. When the gentleman came out, we talked to him about getting the tub and went over that whole thing. It would be wise to send the person that's gonna design that tub to go in and to be with him because every situation is different. We already had a Jacuzzi in there and it had to be taken out. The area around it was substantial that I think it would have been a lot easier for him if he could have seen what was there, so he could have designed it maybe a little different than it was.

Kohler is a well-named brand and their sales rep was great. The installer, Steven, was very good, too and very professional. He even found something wrong with our toilet and let us know about it so we can get that corrected right away. The quality of his work is excellent as well. So far, I like sitting down on the tub and the handheld shower feature. I can use it when I need it and it's not running all the time. The tub is also a lot easier to use than a normal tub.

You pay a whole lot more with a Kohler but their walk-in baths are made in America. Also, other companies are ridiculous and I will not buy Chinese. When I recently bought one, their sales rep was very good and answered all my questions. I got what they recommended, the 50 gallons water tank, but I have a problem with the tub. I can't get the water hot enough to fill the tub over the jet and the drain wouldn't work. I have to either stick my toe under it or hold the lever the entire time. I talked to the installer and he was gonna have Kohler call to set up an appointment to come fix it. Other than that, the installers were fantastic and my experience with them had been great. When you go in and look at their work, it looks like it was there forever. But it didn't fit because I had a soaker tub and it was smaller. They had to figure out a way to make it look right and they did a great job.

When I put a request in on the web for information on walk-in bathtubs, I got several calls and Kohler was one of them. The rep was extremely knowledgeable, and at the same time he was very personable, and I thoroughly enjoyed the experience. I was impressed by the installers. They were very nice and respectful. And although the installation took longer than we thought because I had some problems, they were very patient with me.

We periodically stop at the Kohler displays when we have a guest in town because seeing their models is so interesting. Then, all of a sudden, they weren’t being made and weren’t on display. And when we went back this past summer, we saw them and they seemed to come highly recommended. The salesman from TundraLand was very convincing and helpful with the many questions we had.

Kohler's sales rep was a little overaggressive. He told me that what he was saying was the offer and if I don't like it, I won't get the offer. After I thought about that, I could've probably gotten that offer the next day. Even so, their installer was great. He had a great attitude and put my tub in on time. He did everything right and we're very happy with him.

When we started researching, I wanted to check Kohler out before I would look at any of the other one, and the presentation and the way the installer would work made me go with them. Also, their price was acceptable. The sales rep was good, and the installer was very knowledgeable. The installer cleaned up and it was like he was never here. The installation went very well and very professional. Our Kohler is working good and I like its jets.

We researched different walk-in tubs for mom, and we were looking at one that had the quick fill, flush out and heated seats. Kohler appeared to have the stuff that we were wanting. I contacted a company out of Oklahoma, and then they came, did the estimate and used the Kohler products. Mother absolutely loved the installer. He worked for two days and got everything in. He was very neat, told her exactly what he was doing and made sure she could use her bathroom at night while he was doing the work and when he would leave the first day. She uses it pretty often and she loves the jets and she the heated back. She leaves the heat on while it's raining so she doesn't get cold while it's sitting there and she's drying herself off, and then she turns the off. Even though she's only had it several months, it's definitely worth it and we're very happy with it.

I owned a Kohler before and I looked into again for myself. It's a little pricey, but I like it and I ended up getting some of the top-of-the-line products. The rep was very personable and efficient with her explanation of what to expect. She went over everything with me. The guys that came out to do the install were excellent too. They went over and above. They worked hard into making sure the tub fit and everything was in order. They were a team. Now, I have less stress in terms of getting in and out of the tub and it really works for me because of my different abilities and whatnot with my legs and back. I can just get in there and sit down. I don’t have to try to sit on the floor of the tub. It’s nice to be able to get in and feel safe. With this great experience I have, getting Kohler is one of the best things I could’ve done for myself.

My husband had a knee surgery and he was told to soak in a warm bath. He couldn't get out of the bathtub. It was a comedy from any funny show you ever saw. I was in there trying to help him get out. When we finally got him out, he wouldn't get back in the tub again. And we have grab bars. But the grab bars were at the wrong angle that we couldn't get where he needed to push. You have to be able to have shoulder rotator cuffs that are in good enough shape to take the weight off you pulling yourself up. And he has one that he had surgery on and it's not strong enough.

The salesperson was very thorough, presentation was very complete and wasn't pressured. He was very professional and nice. Also, installation was outstanding. They were professional, courteous, they took care of everything the way it should be and they did the job in a day. They really seemed to know what they were doing, and they were very pleasant to deal with. I like the hydrotherapy, the quick drainage of the bath tub, the looks of it and that it does what it's supposed to do. When my back has a problem, it helps and I notice the difference. I would recommend the tub to anybody that is interested in pursuing that kind of fixture in their place.

The salesperson was very good. They explained everything to me and they didn't leave any questions in my mind at all. Installers were excellent as well. They did more than they had to, and I was very happy with them. The bath is probably as pricey as any of them, but it has some good features that the others don’t have. And I like the name. I like the combination of the jets. It’s like having a Whirlpool. I’m definitely more relaxed, and I don't wanna get out of it.

With my almost 93-year old mother's money, I bought a walk-in tub for her so that she can have a low walk-in and sit down. I could shower her and bathe her and she could be sitting down on a sturdier seat. The Kohler sales rep explained everything and he was good. Also, the installer worked from the time he got here till the time he left and his work was good. We had a five-foot shower, and we had to put it in our bathroom versus my mother's because there was no room in there. We gave up a big shower for her little walk-in tub, but once you get used to it, it's good. With the big shower, she sat on a chair and I had to do everything from the knee down. Now, my mother can sit in there, reach her feet and legs on her own and she is able to do a lot more than what I have to do.

I read a lot of reviews and Kohler had the best reviews of all. When I first called, their reps were very professional and they got somebody out to me quickly. The guy told me the products that they had available and he was very nice with us. I love the quality of our tub. I like being able to get in there, sit down, relax and not have to worry about trying to get up because I was having difficulty with my legs. Overall, our experience is excellent.

My wife couldn’t stand in the shower and needed a walk-in bathtub. We picked the color of tile we wanted and Kohler negotiated the price a couple of times. Then we decided on one. The installation took two days and they’ve done a beautiful job. My wife uses the tub and she feels comfortable in it.

I like everything about my Kohler walk-in tub. The rep laid everything out to understand it all, and the installers did well. It was all excellent experience. And the last time I took a bath in my tub, it helped a little bit with the pains.

I spend a lot more time in the bathtub than I ever used to. I won’t answer the phone if I’m in the hydrotherapy. I just enjoy every single minute. Kohler had the kind of bathtub that I could actually put Epsom salt in without the finish being ruined. The salesperson was very friendly and seemed to be very knowledgeable. He was the one that told us about the Epsom salt. I love the people in the office. We went up there and met them and we went out to dinner with the main secretary and her husband and her family and had a really good visit. They have called me every once in a while and have me talk on the phone to some of their customers. I’ve recommended several people to Kohler.

I went online looking for walk-in baths and I saw the Kohler Walk-In Bath ad. We’ve had Kohler fixtures before so I knew them. When I signed in online, I asked for information and it took 30 seconds until the representative saw that and called me, which was impressive. The local dealer and distributor were very good, and I had high confidence in them. I also had terrific interactions with the installation team. It couldn’t have been better. They’re the best I’ve seen. The installation took longer than one day, but not because of them. They just had some fittings that were complicated and they stuck with it, and went out the stores and bought extra fittings and made it work. My wife’s got a mobility problem so she just couldn’t get in a regular tub, so I like the fact that it’s convenient.

I was looking for walk-in tubs. I looked on the internet. When I saw the name Kohler, I recognized it as quality name. The name invokes confidence. And then, I saw some of the commercials on TV, so I reached out to Kohler. The salesperson came out and he talked to us and took measurements. He was very professional and friendly. The tub is beautiful. I've used the whirlpool and I enjoy that. I use the shower feature usually for quick things and the tub feature for relaxation. I bought the tub for my mom who lives with me because she's much older. And so, the idea of her just being able to walk-in versus climbing over a regular tub keeps me at ease knowing that she's not gonna fall, getting in and out of the tub. I would definitely recommend Kohler. It's a quality product and they did a beautiful job.

We'v been looking at Kohler walk-in baths for a long time online. My husband went through a few websites and went from there. He got it for me for therapy. The sales rep was nice and I really liked him. We were able to kid around with him and he just fell right in. He was a lot of fun. The installation was good too. I can't even tell where they changed things around. As far as the tub itself, I'm really enjoying it, especially the bubbles.

We know the line of Kohler products, so when we saw their walk-in bath advertisement, we decided it would be a good one. Their reps were very helpful and very polite. A week later, the installation team came out to do the installation. They were here for three hours and the installation went great. I was impressed by their efficiency. The quality seems to be great and I'm very satisfied. I like that I can get in and out of it because I've got a broken hip and a broken leg.

Installation went very well and they were very polite and efficient. I like the fact that if I have time, I can sit and soak, which I love to do. My husband also likes the heated tub so he can sit back, and it’s warmer for him. Plus, during these busy holidays, I can just take a quick shower. It’s more efficient and less worrisome, because my husband had a stroke on August 9th. He’s doing well now with his physical therapy, but he also uses the walk-in tub. I don’t have to worry about him being on the other end of the house and falling or being in that other tub. The only problem we ran into was that we didn’t have somebody to do the tile outside of our walk-in tub for a while. That would definitely be an added bonus if we could’ve gotten somebody there right then. We had to wait a while to find somebody to do that. Otherwise, we're very happy.

My neighbor had a Kohler walk-in tub installed in his house and I liked it. The salesperson that I interacted with was very professional and the technician that installed my tub was great. He was very knowledgeable and when I asked a question, he answered it right off. And all of the tub's features are good. I’m completely satisfied. I would recommend them to anybody.

We’ve seen Kohler advertised on TV and we know that they’re a good brand. The salesperson was great and the installation team was very good. My husband is 87 and is using a walker and a wheelchair. We got the Kohler because it’s walk-in, and it’s easy for him to get into the tub. We enjoy the tub and everybody has been very helpful. I had the water warmed up and I was ready to turn on the shower so that I could rinse my hair, and the handle came off in my hand. I called Kohler Walk right away, and they got somebody out the next morning to fix it. Plus the gentleman that came was very nice and he said this happens once in a while.

I'm 94 years old, and I thought the Kohler Walk-in Bath would do my old bones good. The salesperson was polite and excellent in his job. He didn't have to really sell me on it 'cause I like what they sold. The installation team were polite young men and did a real good job too. I recommend the product to anybody 'cause when you're finish with your bath, you got your shower and get the soap off of you. That's a good feature, but you need a soap dish. You need little things to hook through the clothes on, your bath puff.

My wife had shoulder surgery and she was already having difficulty getting in and out of the bathtub. Kohler Walk-In Bath was the highest rated and I got the best deal. My interaction with the salesperson was excellent. It was impressive that he knew all of the ins and outs about the tub. And the installation was perfect. They were timely in arriving and in finishing. They completed the job in one day. Kohler Walk-In Bath makes it very easy for my wife to get in and out of the tub. I like the safety and convenience of it.

My house is a little older than I am. I'm 71, and I have the original one that was put in when this house was built. I wanted a dependable thing. I'm gonna spend all this money so I wanna get the best. I thought it was Kohler. They have lots of commercials and have good products. The salesperson was patient and answered my questions like how long does it take for the water to run out. And he demonstrated. I'm pretty good at following instructions. So I went to the store two different times and bought the cleaner, 'cause they have a whole list of them, that you should use in the tub. The reason I have a walk-in tub is because I've had my hip replaced and I was scared when you get wet, you have a better opportunity of possibly slipping. The tub is fabulous. I've taken more baths since October 8th, I think, than I did in the 21st century.

I was impressed with the presentation of Kohler Walk-In Bath and its price. I had a great interaction with the installer. He did the installation quickly and professionally. But I've had an issue wherein the door was leaking, so they sent a repairman who ordered a new door and it's working fine now. I had a walk-in shower before. I just wanted to soak in a tub. So, I'm using their walk-in feature and I like being able to sit and relax.

I couldn’t stand very long so I got a Kohler Walk-In Bath and everything was fine. The saleslady that came out was nice, and the guys that came and installed it worked fast and worked neat. They were really good. They got here about 11:00 and they were gone by 5:00. The tub helps me with relaxing. However this morning, my wife was cleaning the tub and the air jets kicked on by itself. She called me but when I walked up, it kicked off and it hasn’t kicked on since. Other than that, we're totally satisfied with it.

We were looking for a walk-in bath and went on Google, where we found some, then we opted for Kohler given the height of the threshold for the step. That was the only one I would be able to use as the other ones are too high for me. On Kohler's website, there was a little video and a link to get someone to contact you, and I got to them through that. The guys who came here for the installation were very nice, knowledgeable and neat, and they cleaned up everything. I was really impressed with them.

I've been tossing around through my head for several years about having a walk-in bath. One time, the girls were here in McConnell, going door-to-door, looking for Kohler business. They were very pleasant. I inquired about it and they had it. I bought one and I love it. I've had it for six weeks now. I had a wonderful interaction with the installer. I had a cast iron bathtub that he had taken out by himself. He really knew what he was doing and he was terrific about it. He reminded me of my great-grandsons. He was full of energy.

The sales rep was very knowledgeable. He laid everything out for us. He was very good at what he did, and we liked him very much. He had looked at our house online and already knew where the bathtub we were taking out was, and so when we started explaining to him, he said he knew. Also, he had already figured out where we could put the tub, which I thought was good. Those installation guys were really good too. We used the tub once, and I loved it.

I had people come in and give me different estimates and I decided to go with Kohler because I got a better price with them. I also like the guy who came in and talked to me. He was wonderful. The installation was absolutely fabulous. All three guys were as nice as they could be. They got it in and got it cleaned up. I had a little problem with the drain, and I called them back. They came back and fixed it for me. Everyone that I worked with was very professional. And I love the Kohler tub. It's a lot safer for my husband.

I got Kohler for my walk-in tub because they have a good name. The sales rep was very pleasant and professional. But there was a little snag during the installation. The original day that it was supposed to be installed, apparently, the people that were doing the installation quit. But I called the salesman, and he worked with the company to get somebody else in because it dragged on and on. It was 50 days after we bought the tub. They got some other guy to come in and install it and it went flawlessly. The guy was in and out in six hours, and he cleaned up after himself. He took all the scrap and stuff away. It really went very well. I'm really enjoying the tub. I really like the bubbles. It’s very relaxing. I’m very pleased.

The sales rep of Kohler were pushy. We ended up sending her out the door. But four days later we made up our mind to go ahead. The quality of their product has been great. The walk-in tub makes a big difference after you work out, or if you just don’t feel good and stuff like that. It does a wonderful thing. If you got a massage, they tell you to soak and that’s a great thing to soak in.

We have all Kohler products, and all good products where I work at so I decided to have them work for the tub of my step-dad. The jets were the selling point for him. Their sales rep was very flexible. The installation team also did great. They were very informative, very professional and cleaned up after themselves.

I had been thinking about a walk-in tub for a while, one that looked professional and nice and made the bathroom look better. And I didn't want one that looked cheap. That was why I selected Kohler. I love it and I highly recommend it to anybody. I don't have to use the jets. I can jump in and use the shower or tub. But I really like sitting in the jets. I think that's my favorite thing. It relaxes me as long as I've got the time to sit in there. I have to make sure that I have at least a half hour to do that. But the whole experience with Kohler was nice. The installation took less time than I thought they would and they explained everything. Mike and Brian were both wonderful and they cleaned everything including the whole bathroom before they left.

I believed in the quality of Kohler. I didn’t even check out anybody else. The salesperson was fine and the installation was excellent. They were professional and each of them, the electrician, the plumber and the two installers, couldn’t have been better or more cooperative in our situation. I very much appreciate working with such professional people, yet friendly. I hope that the installers got their bonus ‘cause they sure deserve it.

We like a spa-like feeling, and this tub from Kohler which is for my husband, gives him a spa feeling. He needs it for therapy so it's perfect. My experience with the service and salesperson of Kohler was also excellent. They guided me. The installation was timely and they were friendly and did the job exactly as they said.

My sister and I are both handicapped and we started looking into walk-in baths for safety reasons. Kohler's rep was great. He came and explained everything to us. We're large girls and I didn’t want the others that have the small door. We didn’t wanna fight a door to get in it so we went with Kohler. The installation team was great. They cleaned up after themselves. The walk-in bath has been here about a month now. We've tried all its features and we like them all. So far, everything is great.

It's been good with Kohler. We had one company that came. And the representative told us that they didn't have any left-hand drains, and that was what we were looking for and Kohler has that. The rep was very helpful and the installation went pretty well, except there was only person. And our bathroom isn't that big. So, in order for him to get the tub in there, it was quite a challenge. In fact, my husband had to help him because he got it on the cart backwards, and then when they got it on the bathroom, they had to turn it upside down in order to get it in. And he kinda scratched up the floor in the hallway. It took him a day and a half to complete the installation. Before, when we had just the bathtub, I couldn't get down into the tub. Now, I can go in and sit down, and use the shower. I was having a problem with the drain too. I thought it was draining too slow and I was doing it wrong. So it took an extra long time.

A walk-in bath is something I think I needed for my health. I need to stay at home. I didn't wanna have to go to a nursing home. I have really bad neuropathy in my legs and I can hardly walk anymore. It's hard for me to stand and take the shower, and it's hard to get in a regular bathtub and get back out. And so I thought the walk-in bathtub might solve my problem. So I called, and then the presentation by the sales guy had sold me and made it realistic. The installation guys were good. The installation took pretty much two days and it was fine. With my Kohler, I like the ease of walking into the bathroom with the help of my cane and then just opening the door and getting in, and being able to just sit down.

Our experience with Kohler was wonderful. The reps that came out to our home were very good. Everybody else I have looked at said they couldn't put one in there. And when the Kohler rep came, he said, "Yes, we can." And he did. The installation was good. You wouldn't even know they were here. They did it wonderfully. They had to remodel some of the stuff and everything else, but they did it and I just love it. I like the jets. I like being able to sit in there and wash a bit and enjoy it. I enjoy the whole thing.

I saw Kohler Walk-In Bath in a book, read up on it and got somebody out here to give me an estimate from Kohler. The guy who put the tub in messed up the wall a little bit and wanted me to buy stuff so he could fix it. I said that I was paying enough money and won't buy the stuff. He did a good job though. My husband likes the tub. All in all, it was a pretty good experience.

My interaction with the Kohler salesperson was fine. Their reps did a visit at the home. The installation team was very good. I had a young gentleman that took care of everything very well. There was also the electrical guy and a plumber, and they were all good. So far, I enjoy the low step-in, some jets and a heated backrest. It’s also very easy for me to get in and out of it.

I had sales reps from Kohler come. At the time, I did not know what I was looking for in a tub, so they guided me. I went with their product and the installer was a nice guy. They did good quality work and totally cleaned up after. I have a lot of arthritis and thus far, I like the feel of the hot water all over. Overall, the tub is of great quality.

Kohler was the only company I looked into ‘cause I knew they had a good product. The salesperson that came in was great. He was very polite and friendly. Also, the installers were very professional. I got the tub for my wife and she likes the jets, which helps with her aches and pains. She also feels safer about getting in since it’s a walk-in.

We talked to a Kohler salesman who was very pleasant and knowledgeable. However, he said that if we didn’t go with him that day, we couldn’t come back and get all the discounts. I didn’t get to see the figures like the original price and the discounts. I’m the kind of consumer that likes to know what I’m getting for my money. I know I paid 20,000, and supposedly, I got almost $5,000 discount. But I didn’t see anything in the bill saying what kind of discount I got and if I got a discount for seniors. Kohler should present them to whoever is buying. Because if you go buy a car, you kinda get all the whistles and whatever it takes.

I have a Kohler sink in my bathroom and my familiarity with their products is one of the factors that I considered when choosing them. Also, I used to work in real estate and I know Kohler's a good-quality brand. Although it's a lot more expensive than a lot of the competitors, there's a lifetime warranty on everything like in terms of the motor, the jets and the plumbing. That was the big reason that I purchased their walk-in bath. Ten years down the road, if I have a problem, it's gonna be a much bigger problem if there's not someplace I can go to and have to pay for repairs.

I was having some work done in my house. I had a leakage in the wall and I had some restoration done in there. When the workers got through with it, I told them that I wanted a walk-in tub instead of a regular tub, and one of them me referred me to Kohler. My interaction with the Kohler rep was very good. He sat down with me and explained everything. He had this setup where he demonstrated how it worked and what to do and what not to do in the tub, the chemicals, different types of stuff that you can't use to clean it. It was very informative because I, on the other hand, just thought it was a tub that you just run water and get in. But it's a little different.

Kohler was a bit better-priced than others and since I also had one in California, I know their product is a good one so I went with them. The rep was good and the installation went fine. They showed up on time and the place was clean. I love the jacuzzi and the relaxation. I love my tub, it’s a good experience.

I called the number on the phone, then a guy from Kohler came out and I liked the way he did his presentation. He was very friendly and knowledgeable. The installers who came were friendly too, but they didn’t interact with me very much. They stayed on the job all day and kept working. Now, the walk-in tub helps me a lot with my anxiety and it calms me down. I also have a bad back and when it bothers me, I get in and the tub helps with the soreness on my spine. I love it and I've recommended to people who were talking about getting a tub to get Kohler instead.

After researching walk in tubs I concluded that Kohler was the best available to suit my needs. However, I quickly learned that one can only purchase the tub from Caliber Co., who is the only authorized dealer in my area. When I called, I explained that I had a contractor who was going to remodel my bathroom. I asked what the price of the tub was and what the specs were. The person gave me a price of $9,800.00 and emailed the specifications so that my contractor could draw the plans. Nothing was said about Caliber having to install the tub; however, my contractor suggested we have them do it.

I’ve known about Kohler all my life and we had it in our home before. When we moved here and decided to build, we decided we wanted it. The rep was all right, but the first salesman on the phone that I called was a little bit pushy. They were professional all the way though. The installation went perfectly. They knew what they were doing and they went about doing it. I had a Jacuzzi before, and Kohler works better.

The installers did the installation of my Kohler walk-in bath in one day. They went through a demonstration of how to use the shower but I can’t get the water to come out of the shower. I can’t get it to stay on. I don’t know what I’m doing wrong.

We've been wanting a walk-in tub for a long time and we've kept putting it off and putting it off. Finally, my husband did have some issues with his health and I said, "We have to move on this now." We have a lot of Kohler products in our house. I made the decision not to shop around a lot and I decided that Kohler was the one we wanted because it's usually good quality. The salesperson, Brian, came over. He was a very nice and friendly fellow and everything went well. We have a ceramic tile in the bathroom which we never tore out because we love it. The fellow that installed the tub, Peter, was very good at taking the tile from the covered up part and putting it where the shower came out of the wall. He was very thoughtful and did a very good job.

The first person from Kohler that came was not very good because they were supposed to be here at about 9:00 in the morning, and they didn't get here until 3:30 that afternoon. And so, the job was supposed to have taken about a day to complete, and it took two days. Also, we called about a week and a half ago about our door leaking water. It was last Friday that Rob, the man that installed it, came and then confirmed that it was leaking. He said he was ordering some parts that would come to our house, and we should let them know when the parts have arrived. They have not arrived, so that's where we stand right now.

We got into a rough start with Kohler, but we’re doing better. The salesperson that called me was from Tulsa. He came down here and showed me everything he was gonna do. He said that because of the location on the other side of the house, they would have to run a separate pipe from our hot water heater to the walk-in tub. I said okay. When the people came out to install the tub, I told them we already have a tub with a whirlpool in it. They said they were gonna use the same pipe. I asked, “Okay, so we don’t have to run anything from the hot water heater all the way back here?” They said, “No. We’re not gonna have to do that.”

I went with Kohler for their reputation and the presentation that was done at our house. I was impressed with how knowledgeable the sales rep was. He helped us figure out what worked best. The installation was great as well. They were there when they said they’d be, and they finished a little earlier than they thought they would. They did a wonderful job. The tub is amazing and I love it. I take a bath and relax, and I sleep all night.

The installers who put in our Kohler walk-in tub were very knowledgeable and the installation went smoothly. I like the jets and I take more time bathing now.

We saw walk-in bath ads on TV and decided we wanted one. I searched for the companies that made them and found American Standard and Kohler. We know Kohler very well. We have their faucets and we're very happy with the quality of the products. So, we picked Kohler. Our interaction like with the sales representative was excellent. We made an appointment for them to come, give us a demonstration, and talk about it. They were very professional and had extensive knowledge of their product and other products, so they could easily tell us the differences. Plus, they didn't push the product.

The Kohler sales reps were very good. The installers were very professional and their work went very well. Overall I was pleased with the service. I enjoy the whirlpool feature of the tub.

The salesperson was terrific and did a good job. The installation team was very professional and efficient. I had complete confidence in them, the way they acted. The Kohler walk-in bath makes my wife happy. It's a comfortable bath.

I've used Kohler products before and then there was an ad in the paper. I appreciated how they came out and how they followed up when they had presented the estimate, and then followed up on it. The installation took two days, and they were very thorough and explained everything to us as they were going along so that we knew what was being done. I've enjoyed every part of the tub. I like the stand up part and the ability to sit down and take the shower because I can't stand very long.

I've seen Kohler on TV and in the papers, and a friend of ours has one because he's got arthritis, and so it was highly recommended by him. The reps came to the house and we discussed everything with them. They were great. The installers were good too. They did their job, and then after they were done, they explained everything to me. Every time I use it though, I do something wrong. I couldn't find how to turn the shower on, and it took me forever to find out that the thing behind the spigot itself wasn't for the drain. The biggest thing is I have to get a shower curtain because it splashes. The jets are so powerful that it goes everywhere. Nonetheless, the tub helps me feel better. I've already given my friends information on it.

I've been extremely happy with everything that has been going on with my Kohler. I liked the company's reputation, and then also I just needed to re-have my bath because it was kinda getting old and cracked. Kohler's salesperson was fantastic. Everybody was knowledgeable and answered all of my questions and I'm very happy with that.

Kohler was the one that responded to me. Their salesperson came out here and was very informative and would not take no for an answer. He wanted me to have that tub, and now, I have a tub and I love it. I give high praise to our salesperson. During the installation, they were super fast, very clean, very polite, and really nice. Part of my problem was I had no idea how much those things cost. So, I kinda pared it down and I wound up doing my own tile surround, and it looks great. So, I was able to get it and I didn't think I could because it was so expensive, and now I have it. I’m excited.

The Kohler salesperson was nice and explained the product well. Also, the two installers were cordial and did everything they were supposed to do. I can get in and out of my shower. The installers told me how to clean it and I do it that way.

My mother has had Kohler for 55 years. All of her fixtures are Kohler. That’s the only product that it’s in her home, and she would not have taken anything else. There’s been nothing but positive interactions with them. She likes the tub heated, and she likes being able to get in and out. It's a little large for her though, so she slides off the seat. I still have to directly supervise because of that. If your feet can’t touch the bottom when you’re sitting in the seat, then it’s dangerous. It’s like having a toddler in the tub in a sense because if she would slide down and get into the water, I’m not sure how well she would be able to pull herself out. Overall, everyone is satisfied, and it’s great.

I liked Kohler's lifetime warranty, and the fact that I kinda did find everything through one company. I didn’t have to do like separate stuff. Their sales person who came in was great. We had a very positive experience. And they were very fast. Our tub was installed within like a week and a half from the time the guy came out and talked to us to install. And it only took them like six hours to install it from start to finish. They were amazing. We got our tub with everything. We got the jets, and the bubbles, and the heated back. It came with all the options. I like being able to take a bath and submerge.

We were interested with a soaker and Kohler had it. It fills up and drains fast enough. I've only used it about three times, but I like it too, just to be able to sit down and relax for a while. My wife absolutely loves it. Now, she can sit down for an hour or so if she wants. She’s taking a lot of advantage of it. We had to make some modifications to the bathroom. We had to widen the door a little to get it in. The rest of it was pretty much perfect. The installers were unbelievable. They did a really good job and ran into what we thought was gonna be a problem with the leak, but they were able to solve it.

The salesperson and the installer from Kohler were excellent. But the product sucks. The walk-in tub is very simply built and it cost me $12,000 for something I consider worth about $500. I expected something of high quality. And all of this is just a stamped out piece of plastic and it’s way overpriced. But, the service has been excellent.

I'm more familiar with the Kohler products. Their sales rep was wonderful. I got their tub for my mother and he explained things very well on how the tub would work and how the installation would go. And everything went as promised. The installation was absolutely perfect and those two guys were probably the two best guys I’ve worked with in 50 years. The goal is to make it easier for my mother to get in and out of the tub.

Kohler's salesperson and their professionalism were very nice. We were told when the installers would arrive to put in the tub, but it was off by hours. It wasn't the installers fault though. They came from such a distance that there was no way they would have been at our house by 9:00 to 11:00. Kohler's home office people should not say that something was going to happen when it was obviously physically impossible. They should not put the installers in a position where customers are angry by the time they arrive. If we had been given the correct information by the home office people, it would all have started out on a much more positive note.

Kohler put in a whole walk-in tub. We went with them ‘cause the other outfit did not have a heated seat. I can also get in and out of the tub. Their reps were excellent and the installation was very good. The crew got here early and did it ’til around 3:00. It was a good part of the day. And their cleanliness was excellent.

I went to another company and they showed me their expensive bathtub, and they didn't wanna show me anything else. I had Kohler come in, and between the two, I got what I wanted from Kohler. The rep was good and he explained everything. I got a walk-in tub and its installation was excellent. It's working well and I like it. However, I noticed one little thing that was in my bedroom, and I didn't even see it before everything was done and they finished everything. They punched a hole in my bedroom area, and I didn't even find it until after all this was done. I don't know if it’s too late to have somebody come out and look at that or not. Other than that, the guy that installed it was super. We had a problem getting it into the bathroom area, and he had cut out part of the drywall, and he taped it back up and painted it for me. He did an excellent job.

The Kohler sales person was very nice and polite, and they did a good job. Also, the installers were very good. However, I have a drip and the tech was gonna come by and fix it, but we weren't here the time he came through and he lives in Pennsylvania. I hope that he will at some point come by and check it. Nonetheless, the tub satisfies the need that we have and we like all of its features.

I picked up a yellow page book and I saw Kohler in there. The rep was great and I liked everything about his presentation and service. The installation team only took a day and a half and the experience was great. The tub is very relaxing. I’ve got neuropathy and it helps my feet.

We were initially given a choice between a Kohler and a Jacuzzi, and the salesman said that the Kohlers are a little bit wider to sit down in. He also said the only difference was that we weren't supposed to use too much Epsom salts or any kind of bath salts in them. But we talked to someone else with Kohler and they said that if we wanna up Epsom salt in there, it's not gonna hurt as long as we don’t make it soupy.

The rep who assisted me with purchasing my Kohler product was great. I liked his presentation. He made it simple and easy for my 89-year-old mom to understand everything. He had visual aids and that worked really well. My mom can't hardly walk and she's very much dependent on a walker. The tub benefits her because she's able to get into it with minimal assistance.

I love Kohler's product. I wish we had it five years ago. We decided that we needed the walk-in tub after their guy came here and gave us a demo. He was very good and knowledgeable. It was just almost unbelievable when he gave us a quote for how much it was gonna cost - it's like buying a house or a car. But we’ve never really invested anything in ourselves. We always do for our kids, and they’re all grown and got families of their own. And with our age and the things that are wrong with us, we find the tub as something that we needed. And so, we decided to take the plunge.

I always had to depend on someone to get in a regular tub and get out again. But with my walk-in tub now, I can get in and out by myself. I can close the door and I can sing and whistle. I don't have to depend on someone to help me. I enjoy that independence. I also like the guarantee that Kohler had for the lifetime that we're here in the house. We'll be able to call them and they'll come out and fix whatever needs to be fixed for free. Their salesman was very nice and did very well with explaining things. He even showed us a video, and that helped.

The Kohler sales rep came to our home and met me and my wife. He was excellent. He answered all of our questions and spent an hour and a half with us. I was impressed with the Kohler brand, the equipment themselves and the company, and the reviews I've seen online and I ended up buying their walk-in tub. When the installers came, they were exceptional as well. They showed up on the day that they were supposed to be there and finished in two days like they promised. They were helpful in going through the steps and the procedures operating the walk-in tub. For the safety aspect, the whirlpool jets are my favorite part of the tub. My wife is handicapped and she feels a lot more secure in bathing than standing up in our shower. She also enjoys the Jacuzzi jet aspect of it and the heated seat.

My experience with the Kohler reps has been good. They explained the product fully. Then the installation went well. The installers were very professional and did a good job.

I was looking for a better tub and something made in this country. I thought Kohler makes a good one and I've been using them for 20 to 30 years. I researched that a little bit and I finally found one I could afford. The rep who assisted me was a nice old man. We had a cup of coffee and had a nice conversation. We talked about the purchase but he was very tight and wouldn't come down anymore. But I needed the tub so I told him I'd buy it. He sent a young man over here and did a fantastic job. But they never sent me the warranty. I need to know what is the warranty on it and how long it is. I talked to the old salesman the other day but I haven't got the paperwork yet. Still, Kohler did well. I enjoy the Kohler bathtub and it's a nice little deal. I like the massage with jets and like to sit in hot water and sweat a little bit which can be good for rheumatism.

Before I knew about Kohler, I contacted American Standard and they came out. But it didn't seem like they were interested because they were lukewarm about accepting the job, and they didn't wanna try taking the tub up the steps. And then I saw a Kohler ad in one of the magazines that I get. I contacted them and two guys came out and took a look at it. They told me that it would be tough but they could do it. Then they sent the installer out and he said it ain't gonna be easy but they would do it. I was happy with that right from the start because these guys were willing to give it a shot.

There was a young woman named Annabelle at Home Depot who was so informative and she was handing out information about free installation with Home Depot. I took the information, read it, came back and said that we need to make an appointment so it worked out very well. The installation was easy and the team was superior. They’re good folk and I was positively impressed. There were a few extra things that kinda went along with this installation and they helped me with those. I had them paint walls and put in a new sink so it really looks like a new room and it’s beautiful.

The rep who helped me buy my Kohler walk-in bath was friendly and extremely nice. Also, the installation team did a great job and they were neat. The house was kept clean on their tracks in and out, you can never tell. They had to work on the door to get the tub in. It was extremely nice. I got the plain tub but I'm still very happy with it. I love the fact that I am having fun sitting in it after a long two-week trip.

The experience with Kohler’s service has been great. I like the tub because you can actually get in it. The door swings inside instead of outside. You can sit down, let the water run in and then go ahead and do your thing. More than anything, it was the warranty that made me decide to go with them. I was also impressed with the sales rep’s knowledge and being a people person. Plus, the installation team did a fine job and cleaned up everything.

The person from Kohler who came was very good as well as the installation team from Tundraland. I had a whole bunch of people here such as the electrician and they were very professional. I’m handicapped and I can bathe in the tub instantly.

Kohler provided some assistance in putting the tub in which other companies didn’t do. Plus, I had some experience with them. I’ve been up to their headquarters, so I knew something about them. So, that kind of swung me. I liked the product too. The two sales representatives and I had a good old time. They came in and sat down at our living room and we discussed the pros and cons of it. They did their sales pitch but it wasn’t heavy-handed.

I spoke with Kohler and I like the intelligence that the rep had put down with me. The installation team was good as well and they know what they were doing. So far, everything is going on well. I like the jets and bubbles and I like the way the tub operates. I feel the relaxations of it. I lay back, sit back and enjoy it.

I had been looking at Kohler for a while and I purchased a walk-in tub from them. I liked their reputation and the salesman was fair. He worked with me to knock down the original price. The installation took seven hours and the guy was very nice and professional. He coordinated well with the plumbing people and the electricians. It was just fine.

My husband’s handicapped and I was getting very scared about the shower. We’ve been talking about getting a walk-in bathtub for him and when he said he's ready for it, I talked to my daughter. She recommended Kohler, and Kohler’s always been a good name. And so, we called the salesman and he came out. He liked to talk a lot, and we were in a hurry, so we asked him to give us the facts. He was very nice. We had a Jacuzzi, but it’s very low. It’s hard to get in and get out. We told him the spot where we wanna put it. And he told us what he recommends. We looked at it, and it had all the features we wanted, and so, we went along with his recommendations.

We feel that the walk-in tub we purchased from Kohler was well-done. We like the safety that comes with it. The Kohler rep who assisted us appeared to be very open in telling us all the aspects of it. Our interaction was very good. The installation was very well-done, too.