KitchenAid Dishwashers Reviews

My 7 year old KitchenAid dishwasher has quit working. After the first 2 years, I had to purchase the silverware caddy because the PLASTIC in the bottom of the silverware caddy had pieces broken and silverware was falling through. Then about a year later, PLASTIC brackets on the top rack broke. Replaced those. Now, the PLASTIC door is broken where the screw should be, and the touch panel is not working. JUNK! I once had a Maytag that I ran two times a day & never had to replace a single part on it, and it ran for 12 years!

I purchased KitchenAid 24 Tall Tub Built-In Dishwasher Stainless Steel (Model: KDTE104ESS) two years ago and today it stopped working. I called Whirlpool technician and he mentioned that pump stopped working and he quoted me 400$ for that. The new dishwasher costed just 600$ and the repair cost is more than half of the price. KitchenAid doesn't cover parts or labor. I see many reviews related to the pump failure. KitchenAid quality has gone downhill.

I bought my KitchenAid dishwasher model KDTM354DSS5 from Best Buy on December 10th 2017. I noticed my dishes weren't coming out clean and went on a trip to NY. When I got back my floor was covered in water. I called the repair center at Best Buy and they told me the warranty expired on the 10th of December 2018. What the heck - 9 days later and you can't cover it. They sent me to a call center and the lady sold me service plan for $286.00. I called the service provider and they told me I can't use it for 60 days and that they won't cover the repair since it happened prior. Do not buy KitchenAid which is Whirlpool in disguise. I spent over a $1000.00 for a dishwasher that didn't hold up for a year. It is the pump. A very costly repair.

I purchased the KitchenAid dishwasher model KDTM704ESS0, for around $1400 in 2015. After three years of light use (there are only two of us) the wash motor seized up and needs to be replaced at a cost of $500-$600. I called KitchenAid and they told me the motor was no longer in warranty so they would do nothing. This is my fourth KitchenAid dishwasher in forty years. None of my other KitchenAid dishwashers have ever needed a repair of any sort. In fact, I have never even had a service call on any of my other KitchenAid dishwashers.

My KitchenAid dishwasher model KDTM354DSS was installed in 2016. Now it is less than 2 years old, but it started to leak at the pump at the bottom. This was a $1000 replacement for an old dishwasher that worked. This doesn't make sense considering the price. Will not buy KitchenAid.

I bought the Model #KUDH03DTSS2 KitchenAid dish drawers. I loved it at first. Two dishwashers in one, operate separately. Cost over 1000.00. Then the problems. All covered under extended warranty. The Inlet and outlet Bezel part replaced at least 8 times. Said it was a manufacture's bad design. Inlet and outlet Bezel parts made of plastic, when taps broke, that meant water on the floor. The control panel replaced at least 3 times. It is very difficult to find a service repair place that is familiar with dish drawers.

The dishwasher functioned marginally for about a year and then got worse. Theoretically, it "works," so it cannot be "fixed." It runs through the cycle normally, but the dishes do not come out clean. They have grease films, coffee stains, fingerprints, and spots. All of this must be removed by hand washing. Not much point in having a dishwasher. I have tried the longest cycle and additives of all sorts, but nothing helps.

I purchased a Kitchenaid dishwasher model kdpe234gps0 8 months ago. I have always like Kitchenaid, however this dishwasher has been a thorn in my side because it does not dry my dishes. It is almost easier to handwash and dry the dishes and be done. Instead the dishwasher runs for a long time and when you open to put up dishes you then have to dry each and every item. I would not recommend this product.

To KitchenAid Dishwashers: Compliments and thanks! KitchenAid has stepped up big time, so I want to update my November 7 negative review of dishwasher model # KDFE204EWH. This morning, we got a very nice phone call from KitchenAid’s customer care people. They will pay for the part replacement and the installation labor. In a happy coincidence, their local authorized service operation happens to be the same (first-rate) dealer we bought the dishwasher from, so I know the follow-through will be there. Two takeaways: At least one of the “squawking platforms” that we used for our complaining this past week did the trick, so complain widely! And It likely also helped that we promptly registered our purchase with KitchenAid, so they already had all the details.

We purchased Model No. KDFE204EWH in September, 2017. Fast forward 14 months, and the thing doesn’t work. Three symptoms: 1) The detergent pod wouldn’t dissolve. 2) The dishes, etc. got a light coating of moisture, but that’s all that happened. 3) No washing, rinsing, or heat drying occurred, no matter what cycle I tried. Diagnosis: The dealer’s service person who came out yesterday told me it needs a new washer motor! We agreed he’d call me in advance if this replacement part costs more than $200. I am already out $90 for the service call, and will have to pay for labor for the installation.

Very poor cleaning performance. To get clean dishes, you become the person in that commercial who must wash the dishes thoroughly before putting them in the dishwasher. As my daughter says, this isn't a dishwasher, it's a sanitizer. What doesn't come clean? A coffee cup that sat overnight (coffee stains remain), a dish that was rinsed and 90% scrubbed that was put into the dishwasher immediately (before the food dries), knives with even a tad of peanut butter that was not 100% scrubbed off. Salesman told me it was their best seller and could "clean the spots off a cat." They tell me that for my dishwasher to perform this badly, it must be a lemon.

My last KitchenAid dishwasher was 19 years old and still running but the racks were getting rusty in spots so rather than spend nearly as much for new racks as what a dishwasher would cost, I elected to buy a new dishwasher instead. I bought the model one step down from the top of the line and used it 3 times and today the pump tries to empty the water and it can't. It keeps starting and stopping every 10 seconds or so. I am so disappointed as KitchenAid always was a very reliable brand. I guess they just don't make things the way they used to but they should at least make it the first week after purchase. Pump failed after 9th day of ownership.

There are many issues with KitchenAid dishwashers manufactures with the past three years and KitchenAid DOES NOT stand behind their products. My mother had the motor leak on hers after three years of light usage. I’ve had to wash dishes by hand due to its inability of dispersing water after 2.5 years of normal use. KitchenAid only offers to replace parts but wants the consumer to pay for labor, as well as house calls to fix a very faulty product. My adjustable top rack also broke at 2 years. This is a shame when people pay close to a grand expecting a quality product that should be reliable for longer than 2-3 years. My 20 year old dishwasher was far more reliable than this overpriced hunk of junk!

My KitchenAid Dishwasher was one of the more expensive at the time ($1,100). I purchased it just 3 years ago and it has a leak from one of the interior parts and has now caused tremendous issues with flooding and mold. It will cost me almost 10,000 to repair because it ruined all my lower cabinets. I called KitchenAid and they basically said, "Too bad." HORRIBLE COMPANY SERVICE - WILL NEVER BUY AGAIN!!!!

I regret for not reading these reviews before going to Best Buy to purchase the KitchenAid dishwasher. This machine is useless. I'm doing all my dishes by hand. No point of running the machine. I think they should issue a recall on all the crappy models mine included.

I bought this a KitchenAid dishwasher model number KUDS30IXSS7 maybe 3 years ago and it hasn't worked for half of that time. In the first six months of owning it the circuit board went out then it stopped working again right after the warranty ran out. Had a service man come out to fix it. A wire burn in half in the panel that lasted a few months and again the board has gone out. My service guy said we'd be better off buying another dishwasher without the touch controls because the boards are always going out in them due to bad design. Thought KitchenAid was a great brand maybe for mixers but not dishwashers.

I paid over 800 for this KitchenAid dishwasher - it was on sale and rated very high on Consumer Reports. I expected it to last longer than the 2 1/2 years I got out of it! It took me over a month to get someone out to look at it and they said it would be 350 for the part and another 200+ to put it in, he recommended we get a new dishwasher and not a KitchenAid. Very disappointed!

In October 2016, I bought stainless dishwasher model KDTEESS1. The appliance itself works well but after one year I noticed rust spots appearing on the front door. It has gotten worse. KitchenAid is not standing behind its product.The door was not sealed or finished properly. I contacted KitchenAid and was told the one year warranty had passed and I had to buy a new door. Clearly this door was defective as I have an older dishwasher which does not have this problem.

Purchased at Best Buy in Nov 2017. Doesn't dry dishes at all even with 2 heat cycles, takes 3 hours or more for any cycle except express wash. This is NOT saving energy. My machine has a problem with the computer- this terrible design requires you to press start if you put dishes in mid cycle, which is a terrible design because people forget to start it again, mine is intermittently having the issue of not starting at all when I do this. It beeps and then I have to cancel/ drain and start a whole new cycle. Even though I purchased an expensive extended warranty with Best Buy, because it has a one year warranty I am stuck with dealing with KitchenAid for the first year. They sent someone out once who barely did anything and said nothing is wrong. I called again and this time was told I may be charged a fee if nothing functional is wrong.

I bought a brand new KitchenAid dishwasher from Home Depot through what I am not getting to understand as special order from KitchenAid. What this means is that it cannot be returned even if you report an issue in the first two days after getting it. I spend over a 1000 dollars on this order which included an extended warranty. The installers came in, install the washer and told me it was working by showing me that the lights on the appliance were on. Unfortunately the appliance was not working. I loaded dishes in it later on in the day and 2 and a half hours later I opened the dishwasher and to my dismay the dishes were as dirty as I put them in.

We bought a KitchenAid dishwasher 2 1/2 years ago and the motor just stopped working. The repair guy was even surprised. After calling KitchenAid, they would not help with anything... not one penny. The woman I spoke to was so apologetic and felt my aggravation. But, that's no consolation. I would never purchase another KitchenAid product, again.

Kitchen Aid KUDC10FXSS6 electrical fire - Bought new from Lowe’s in 2014. From the start had issues with top rack and slide constantly breaking or at least falling out of position. The previous issues are not that big a deal compared to the entire Fire Department showing up last night at 1am because the KitchenAid had an electrical fire and filled the house with acrid smoke. Similar to other reviews. The control panel apparently failed and made a popping noise. Not buying another one EVER!

We bought a stainless steel, built-in KitchenAid dishwasher about two years ago when we were renovating our kitchen. It has been a huge disappointment ever since. It doesn't actually clean the dishes, no matter what setting we have it on. It leaves bits of food and random stuff on everything. It smells like rotten eggs when it runs. Plus, it runs for hours and hours - why? It does not effectively dry the dishes. We have had it serviced at least three times with no real improvement. Really, at this point, it is just a glorified dishrack and we end up washing almost everything by hand. Cost over $500 and is worse than the $200 dishwasher we had before. Don't buy, unless you just secretly want a fancy, stylish dishrack.

We have had nothing but trouble with this KitchenAid dishwasher! Any time a glass breaks its requires a service all. The plastic parts are cheap and break easily. Shame on KitchenAid for ruining their brand!

Purchased a KitchenAid dishwasher from Home Depot on their recommendation. The machine was absolutely quiet for 6 months. Then the troubles started, Noisy - can hear in next room, grating noise on occasion and loud clicking when starting. Sent repairman, replaced control unit, then replaced motor assembly, then came and said they tested and everything was ok. Turned on machine and it was whirring loudly and repairman said sounds normal.

It's terrible! I bought this because I didn't want to clean a filter. The dishwasher worked at first and then it started acting up. Issues we thought were with the door not being completely closed but that wasn't it. I bought the top KitchenAid at Sears and we are hand washing our dishes. Wish we kept the old Bosch.

The model I purchase in 2013 is no longer made. I paid about 1000.00 for it. The dishwasher detergent dispenser was faulty and the rinse agent leaked all the time. Eventually the dishwasher detergent cover melted. The unit was quiet. But after my numerous complaints and repairs paid by manufacturer they replaced the bad unit with a new one.

The dishwasher operation is very quiet and it cleans the dishes very effectively. No complains at that end at all. The silverware rack has a 'top' system that takes a bit to get used to, but it's okay. The model we chose is a built in and looks good.

Within days of installing a new KitchenAid dishwasher we had problems with it. A subsequent warranty call confirmed the motor needed to be replaced, as well as the soap container - as well as the dishes not cleaning very well. Yesterday I was contacted by the warranty's service provider to say that the KitchenAid warranty will cover replacement BUT that it was my responsibility to remove the dishwasher and re-install it because the warranty did not cover that. This was after I had already paid $100 to have it installed in the first place. Now I'll have to pay once again to have it taken out so the repair person can fix it, and then I'll have to pay again to have it re-installed after it is fixed. Needless to say, I am not pleased!

One year ago I purchased my 5th KitchenAid dishwasher (Model KDTE254EWH), based on my past experience. I have to rinse dishes first because it does not get them clean. I believe the problem is in their effort to save energy and water. The spray arms have very few holes and they are so small they are worthless. If I could get new arms with larger and more holes, I would.

4 1/2 year old KitchenAid dishwasher had issues under warranty, now top rack adjusters and top rails are failed. Whirlpool will warranty the rack but not the junk that is engineered to break. We spent 300 to fix that then the unit started to leak. Now the whole thing will go to the dump to join all the other appliances built to last 2-5 years. We had issues with Kenmore brand as well and never entered a Sears store again. The same will apply with any brand Whirlpool makes from now on.

Do NOT purchase Kitchenaid dishwasher model KDPE234GPS0. I purchased one on 21 APR 2018, model did not work, all it could do was fill with water and sit there for about 5 minutes and then drain. I removed the unit and exchanged it at a different store across town for the same model. I installed the new unit this morning of 24 APR 2018 and it appears to have the same problem. The unit will not agitate or spray water, whatever the term is. I've recorded a video with my phone inside the dishwasher. All it does is fill, sit around for a bit, and then drain. I will more than likely be returning this for different model, if not a different brand entirely. I don't place any fault on Lowe's for this failure, except for maybe selling this product to begin with. They've been more than helpful with my problems and I will continue doing business with Lowe's.

DO NOT buy this dishwasher Architect Series. Had two service calls in year one. Warranty expired and problems began. We replace the control panel about every three-four weeks now. The lights fade and controls cease working; therefore, dishwasher won't function. I don't think it's a lemon. Looks like from the reviews here, they are all terrible appliances. NEVER AGAIN KITCHENAID!

Our top of the line 8 yr old KitchenAid dishwasher control panel went out. $650 to replace it so we bought a new KitchenAid KitchenAid W10751715 at Lowe’s for right at $1000. This thing doesn’t clean dishes completely, unless you prewash them by hand, it’s louder than our 8 yr old dishwasher was. Cheap Interior rails in racks. Noisy when rolled out! Very disappointing product, especially for the money! I should have paid the $650 for the control panel on our 8 yr old which did an excellent job, didn’t even have to rinse dishes on the old one, I’ll never spend money again on a KitchenAid appliance! SAVE YOUR MONEY and don’t buy this piece of crap!

Purchased a KitchenAid Dishwasher model #KDFE204EWH2 and after 18 months needed to be repaired at the cost of $311. The Sump & Motor assembly unit needed to be replaced. I purchased a KitchenAid because my last KitchenAid dishwasher lasted for 25 years. Very unhappy with my new dishwasher.

The KitchenAid Dishwasher we purchased does not wash dishes well. The warranty went out a little more than 30 days ago. Two weeks ago, the SaniDry Cycle wouldn't work. Technician came out and reset it. Now, circuit board is out today. The repair bills and part is almost as much as we paid for the Dishwasher to begin with. Sears has discontinued selling KitchenAid dishwashers...!

We bought a KitchenAid KUDS30CXWH1 in 2011 and from day 1 it has been the worst lemon appliance we have ever owned. The thermal fuse (protecting the control panel) has failed 9 times! The control panel went 2 times. The top rack collapsed 3 times. Despite the fact that we scrape every dish, we have to rip the guts out of the dishwasher every 4-5 weeks to get at the filter and clean it. Out of self defense we have had to learn to do our own maintenance, which is difficult for senior citizens. Even at that, to date, we have spent 4 times on parts and maintenance, than the machine originally cost. I've written to the CEO of Whirlpool several times, even sending letters by return receipt requested.

We have had ongoing problems with our dishwasher model KDFE104DSSI, which we purchased as part of a total kitchen set of appliances for install in the fall of 2015. Since the first year of purchase, we have had four (4) electronic keypad replacements, as well as, other problem parts. Each time the technician assures us that this is the only working part and with the *new* keypad, the problem will be solved. Well, the problem has not been solved and we are left to wonder why they will not just replace the dishwasher with something that does not stop working every 4-6 months.

I did not know KitchenAid made dishwashers until we had to shop for a new one. I have a KitchenAid mixer and I love it. I love the KitchenAid dishwasher also. It is very quiet. It takes twice as long to run the wash cycle, but being quiet as it is I do not notice the time. Washes good, too. Dishes always come out clean as ever!

My KitchenAid dishwasher quit when it was 7 years old and I'm in Southwest Florida so that's not unusual but we made the grave error replacing it with a GE Profile. Absolutely no comparison. KitchenAid is superior over any GE product I have used.

A little expensive when compared to other models, but the name is synonymous with quality. We owned a KitchenAid that we replaced due to age and features not operational quality.

This is an older model and works great, however I have no knowledge of the value of newer models. This one gets dishes and glassware super clean and dry.

I like the dishwasher. Stainless inside - great and stays clean and does not stain. I also like the shade of the white model. Washes consistently well. Nice arrangement of racks and silverware holders. It fairly quiet but not silent for sure. Purchased in about 2002. Only complaint is that the dishwasher sometimes leaks. Had a plumber here a bunch of times and I've arranged dishes differently a bunch of times and neither the plumber nor I can figure what's causing the leak so I mop up with towels when it happens.

I have a KitchenAid dishwasher that has had the digital control pad replaced at least 4 times, which is out of warranty, and is bad again. My father has a KitchenAid and has the same type of issues. I will not be purchasing another of their products again. Buyer beware.

I love the stainless steel interior. The dishes come out clean on light China wash. It is 8 1/2 years old and I have had no problems. This is my second KitchenAid dishwasher. I recommend it.

I had to have it repaired 1 day after warranty period, then another 4 times after that. The top shelf that holds drinking glasses etc. kept falling off the track.

Dishwasher looks good and cleans my dishes. Since I only wash dishes once a week, my dirty dishes are in there during that time. I do rinse them off but at times I smell an odor which I don't remember there being with my last dishwasher that did not have stainless insides. Dishes are 98% dried. Overall - I think it is a good dishwasher.

I bought my KitchenAid used and I love it. It works better than any brand I've ever used. I've bought the cheaper brands, but this one is far and away the best I've ever owned.

Did not always get dishes totally clean, but did a good job overall. When purchased cost significantly more than a number of other brands. Quiet and worked much better than a Whirlpool in my current home.

Being a KitchenAid the looks are pretty but it doesn't clean very well. I thought a KitchenAid it would work great or at least very well, it was a great disappointment in that area. Would not buy another KitchenAid dishwasher.

Machine does not clean the dishes thoroughly. We do pre-cleaning of our dishes but at some point you should not have to scrub the dishes before placing them in the machine. If you have to do this much work you may as well handwash. This dishwasher is basically used to sanitize the dishes.

We had a designer brand name dishwasher previous and it lasted just a few years and we gave it up. We returned to our earlier experience and bought the KitchenAid and have never regretted it.

Listen up KitchenAid/Whirlpool - this is the perfect dishwasher in every way except one. It's so quiet I had to open it to make sure it was running. It's spacious inside - larger than any dishwasher I've ever had, enough for plates and bowls and pots. The silverware basket is huge. But...the deal breaker is that the heated dry doesn't work well. The steam doesn't go anywhere and recondenses on the inside of the dishwasher. If it's going to be a few hours before you unload it, it starts smelling like a pond. I'm returning it all because of that. Such a shame - you'd have a real winner if you'd fix that problem and now I'm going to have to settle for something less but with a heated dry that works.

Always had problems with it leaking. Had it with parts and labor and they even discontinued it. It now starts to wash (intermittently) and then stops. You have to do the whole load over in order to know that it's clean. KitchenAid is no help at all.

We've had this machine since 2009 and have had no problems with it. We use it every 4 days, so dishes sit until we have a full load or are out of dishware. It works just fine.

Cheap, cheap plastic parts that break every 6 months and are ridiculously priced! For example, check out the price of this small plastic clip on Amazon, the Whirlpool W10195839 Adjuster. (Yes, Whirlpool, Kitchen Aid, Kenmore.) All made by same people, so beware buyer!! It should be against the law, but there is no consumer protection in America!!

For once we have clean dishes coming out of the DW every time!! It even cleans pots really well. Love this dishwasher!! It is pretty on the outside, efficient on the inside.

The dishwasher did not work out of the box. We had to wait about 30 days for parts. FYI we bought the fridge also and it just stopped making ice but a quicker fix on it.

Replaced a Samsung which could not be repaired. Presently I have had no problems with this dishwasher and am very pleased with its performance, and appearance.

Okay but nothing more than a run of the mill dishwasher. So wish KitchenAid had stainless interior and was better looking. If I did it over would spend a bit more and get another/better unit.

I have had 2 portable KitchenAid washers in 60 years. It still works great but the racks are broken, rusted, etc. I desperately NEED a new portable KitchenAid but they no longer make them. I would gladly pay extra to have one special built.

I replaced a very old (50 years) KitchenAid. My silverware shines like it never did before. I highly recommend it. I don't know why I waited so long to replace the old one.

Our dishwasher is the whisper/quiet, this thing is far from quiet. I've had other dishwashers that made less noise and had so much more room than this one. It was here when we bought our house but I wouldn't recommend it to anyone!!

Our KitchenAid dishwasher has provided reliable, excellent service since purchased over 7 years ago. Cleaning results are excellent, and to date, have not had to have the dishwasher serviced.

I was very disappointed in this and the other KitchenAid appliances I bought. I had trouble time and again with starting this dishwasher. The circuit board had to be replaced until it was out of warranty.

The top shelf is not tilted enough to allow water on the bottoms of glasses/cups to drain off, thus making it necessary to tip them over or put them in my dish drainer to dry.

The dishwasher was purchased in 2005. It does not clean well and requires intense prewashing of the dishes. It smells and grows mold in the door vents.

I find the touch controls of the KitchenAid Dishwasher very sensitive if you accidentally touch them but difficult when you actually need to turn the dishwasher on.

4 years ago when we built our new home, we bought a high end KitchenAid dishwasher - retailed at $1800. The big attraction was how quiet it was supposed to be - and it is. However, in the past 8 months the control panel has gone out THREE times! At $150 for the part, and another $150 for service call and labor to replace it, it has reached the point of absurdity. The cycle times are also erratic. Sometimes it will take 4 hours! to go through a normal wash cycle, and others maybe 2. It has seemed to clean well, and it is quiet. But... the ridiculous lack of dependability makes KitchenAid no longer a desirable product.

Please let me preface my following KitchenAid experiences with stating... "I am well educated with university degrees in science and mechanical disciplines. Further, I completely understand that machines can be complex and occasionally need maintenance/repairs. I do not consider myself a complainer or online-junkie. However, KitchenAid warrants my outcry and warning to other consumers".

When we were in the market for a dishwasher, we mistakingly took the word of an employee of a big box appliance store on the suggestion of the "best" mid-range dishwasher. Big Mistake. We literally wash our dishes before putting them in the dishwasher and then we have to scrub some of them after they are "washed" in the dishwasher. I think we mainly use it for glassware...it is not capable of cleaning anything beyond glasses that have held mainly just water. This is, without a doubt, the worst appliance I have had the misfortune to own. Cannot wait for it to totally die so I can replace it.

I purchased a new KitchenAid dishwasher 1 year ago! Model #KDTE104ESS. It’s a piece of garbage. I was taken by KItchenAid. The dishwasher has tore up 2 times and had to have the repairman. Before it was a year old. It still doesn’t work correctly! It doesn’t clean the dishes. I prewash the dishes before I put them in. I paid almost $1,000.00 for this dishwasher and it doesn’t clean the dishes at all. I have to rewash the dishes by hand. It was a waste of money. I will never buy another Kitchen Aid product. Buyer beware.

So dissatisfied with my Whisper Quiet + dishwasher that I sought out this forum to warn others not to purchase a Kitchenaid. We have owned this dishwasher for quite some time, and while it has been relatively trouble-free with regard to repair issues... it does not clean dishes! The ancient, used dishwasher previously owned offered far superior cleansing than this model EVER has. Tonight we are again pulling dishes from the machine to hand wash them, and this has been the norm since its installation. Such a disappointment... we used to think Kitchenaid products were high quality. I own 2 mixers which are great.

I loved my two year old KitchenAid Dishwashers until it started falling apart. Literally, we found disintegrated plastic pieces and ball bearings in the dishwasher. The plastic and ball bearings are part of the rolling racks. Seriously? The dishwasher is only two years old and it is disintegrating before our eyes. I couldn't believe it. Then I started to Google " KitchenAid Dishwashers" and "ball bearings" immediately popped up - indicating clearly other customers have had the identical problem. KitchenAid - what can we do??? Should I buy replacement parts? Advise us please!

Two years ago we were renovating our kitchen and took out an old dishwasher that we had been using for 15 years. Still worked great but was very loud. We were looking for something quiet and it was a toss up between the KitchenAid and a Bosch. Sales guy steered us toward a high end KitchenAid, top of the line model, over $2000. What a piece of garbage. Within a couple of months we had control panel problems, then I noticed a huge stain on the cabinetry and called repair. Pulled the dishwasher out and it was leaking around all the screws that hold the racks in on the outside. Completely destroyed the cabinetry and that had to be replaced at our cost. Since then it’s been broke down three more times with electrical problems. It’s cost me at least half the value of the dishwasher and needs more repairs. I think I’m just going to pull it out and get a Bosch. What was I thinking... a BMW or a Pinto. Don’t buy a KitchenAid, they are garbage.

We purchased a KitchenAid dishwasher after our Maytag Dishwasher died after 5 years. I was leery about buying another Whirlpool product but the reviews were good and it was bigger than the comparable Bosch dishwasher. The dishwasher does NOT clean the dishes. We have had 2 techs out (1 from the store, 1 from Whirlpool), taken 2 days off, bought 4 different types of detergent, tried each suggestion that was made (use powder, use pods, run hot water, don't run hot water, don't rinse the dishes before putting them in...) and NOTHING works. I have called Whirlpool and the reps are civil but not sympathetic and keep repeating suggestions that have already been tried. I will never purchase a Whirlpool product again. BUYER BEWARE!

We purchased our dishwasher (Kitchenaid model KDTE404DSPO) in August 2014 and the bottom rails broke a year ago fall 2016... Charged $90.00 for each side plus labour and tax so altogether $340.00 and then a year November 2017 later the top rack rails breaks. Paid again $340.00. We are not rough on the dishwasher, faithfully rinse the dishes before we load. There are just 2 of us so very little use... Would recommend reviewing any appliance before purchasing by make and serial number and hard lesson learnt... Would never recommend this dishwasher, or company. Called and complained but they were not interested.

Bought at LOWE’S - KUDS30IXWHA model. Looking for recalls - this dishwasher is a huge disappointment. Odor, drainage, heat, water on the floor, soap dispenser not opening, rollers - I will never purchase nor recommend this brand. Very disappointing.

We purchased a Kitchenaid dishwasher about 3 years ago. KUDS35FXSSO. This dishwasher had the wheels on the top rack fall apart within the first 2 years. Then just days ago, the main controller just stopped working. It looked like the controls were not getting power. So we called Whirlpool and they sent out a local company to see what was wrong. I had to pay $100 for them to tell me that the controller is known to go out and be defective. Also the internal control box was hanging by the wires, also known issue and has caused fires. I also found out the valve was not working so the top sprayers were not getting water so they were not cleaning the top dishes.

I remodeled my kitchen in 2013. I thought KitchenAid was a higher end brand so I purchased all my appliances in the stainless steel finish. Within a year the dishwasher door was starting to delaminate and showing dulling spots. In addition the stove top was also starting to show signs of dulling spots and continued to grow in size. I would NOT recommend any KitchenAid appliances. The customer service with KitchenAid is not helpful at all and basically blamed me, the consumer for the problem. After spending over $5000.00 on KitchenAid appliances I expected better quality and customer service.

We remodeled our kitchen with all KitchenAid appliances. What a mistake, every single appliance has failed multiple times and cost us a bunch of money. Finally had to throw out the dishwasher and replace it with LG. Don't waste your money on this garbage.

My wife was having issues getting the upper rack on the Kitchenaid Model KDFE304SS0 dishwasher back into place. Problem was traced to the right hand upper rack truck's bearing retainer failing, releasing multiple bits of plastic and several small stainless bearings into the interior of the dishwasher. Closer inspection indicates that the manufacturer chose to use a nylon (PA6?) carrier which is degraded by moisture and heat eventually causing the carrier to break down. Why they chose that material when so much of the other components are POM which would have held up is beyond me. This will be a problem for others for sure if they use the heated dry. An additional worry is that not all bearings could not be recovered so there may be additional issues due to small metal bits traveling through the rest of the system. The unit was purchased from Sears July 17, 2015 so entirely too soon for such a failure. Clearly a poor choice in materials.

I just bought a KitchenAid Architect Series dishwasher. Previously, I had a 26 year old free standing clunker. Guess what - the new dishwasher doesn't even clean out stains the way the old dishwasher did. Running it on heavy/hot water cycle - stains are still there, food is stuck in the bowl... You've got to be kidding. This is just junk. My only positive comment is that it is quiet, which is important. However, it has almost no washing action and does not have good jets cleaning the dishes. Don't buy it.

Architect Series II Model KDTE704DBL0 is a $1,799 piece of junk. We purchased this top of the Kitchenaid line dishwasher to replace a 16 year old Bosch dishwasher. It was installed on May 11, 2015. Just two years later, in May, 2017, the control panel which operates the entire machine failed. It was still under warranty (labor not covered). It took a week to get the part which was replaced on May 26, 2017 at the cost of $100 for labor. About two weeks later, on June 10, 2017 the replacement control panel failed. This time it took over two weeks to get the replacement part. It was installed at the end of June. The owner of the appliance store gave me a break and only charged $50 labor this time.

KitchenAid model KUDE70FXSS Dishwasher - Bought this unit in 2011. Out of the box, the control panel never worked right. I would frequently have to 'reset' by unplugging and re-plugging the machine to get it to work. 3 years in, the control panel died and was replaced by the appliance store under an extended warranty. The top rack wheels have broken off twice and been replaced. Bottom rack wheels have broken off once and been replaced. Top rack after 6 years is peeling and rusted. Dishes will not clean completely unless you wash them first (kind of defeats the purpose of having a dishwasher) and the prowash cycle takes forever to run. All this time my wife has said, “We paid a lot for it and we will make it work.”

I purchased a KitchenAid dishwasher for $900 four years ago and purchased the extended warranty from the retailer to cover it for five years. The wheels, plastic proscrubber part, and the control panel have broken so many times in four years that I have maxed out the value of the extended warranty and the company offering it will no longer repair the dishwasher. I called KitchenAid and spent half an hour being told the equivalent of "** customer." They will not take any responsibility for the poor quality of the dishwasher. Don't purchase a KitchenAid dishwasher unless you're ready to buy a new one in four years. The quality of the dishwasher and responsiveness of the company to customer concerns are terrible.

In January of 2013 I bought a KUDE70FXSS dishwasher. It was a top line model and I wanted to buy local. The racks are now rusting out as they come with nonpermanent little plastic caps at the end of the racks. We didn't realize they were gone and now the whole rack is starting to rust to the point where new caps won't fit on the racks. How wonderful! I paid over $1400.00 for this unit and now it's rusting out. What a poor design. KitchenAid or my supplier P.C. Richard won't cover it because it's considered "cosmetics ". I should have bought a German dishwasher! I'm disgusted! You try to do the right thing!

I've had this dishwasher model KUDS30iXSS4 with stainless steel tub for 5 years and the only way to get dishes clean is to set it for pot scrubber and on the longer cycle. The top rack has plastic wheels to roll it in and out that completely broke off so it can't be used. Replacement parts are over $135 and I don't know if I can fix it myself. I've had dishwashers last 15+ years with 0 problems so I think this one isn't living up to expectations. I bought the stainless tub because I thought it would last. I can see from these reviews the top shelf wheels are a major design fault. Many complaints about the plastic wheels breaking off as well as other plastic pieces failing. When I replace this and I'm sure I will have to, I won't replace it with another KitchenAid.

I bought the Kitchenaid KDTE404 (architect series) dishwasher for $900 and had it installed by company who sold it to me. The dishwasher bottom rack was broken, but installer/company repaired it within a week. The rack system is crap. Has plastic inserts with ball bearing. Inserts get hard, breakoff and ball bearing fall out. After 30 months the top rack fell off due the roller assembly breaking. Bottom rack has same issue. Cost for replacement of upper and lower assemblies parts alone were over $350 with discount. Dishwasher must be completely un-installed to replace assemblies. Dishes come clean, it's very quite, but if the racks fall out/down while loading, it's not really a good product. I can break my own dishes thank you very much. Next repair gets it booted to the side walk.

I asked around before buying my last dishwasher, hoping to find a brand and a model that would last for some time. Instead, I purchased a Kitchen Aid from Sears. It stopped working last weekend, so we called a Sears for repair. They were booking appointments more than two weeks out. Next, we called a reputable, independent appliance repair shop, and they told us that our dishwasher had a "defective motor" that would cost more than $500 to replace. So between purchasing the product, paying for delivery, paying for install, then paying for a repair tech to come out and tell me that the dishwasher needed a new motor, I am into this Kitchen Aid dishwasher for more than $1,325 for a dishwasher that didn't even make it to two years of light service.

We purchased our KitchenAid Dishwasher KUDE40FXSS1 5 years ago. Although it washes the dishes well, to date we have replaced an upper basket wheel mechanism 6 times and now ALL of the wheels on the lower basket have broken due to being brittle from the high temperatures required to clean the dishes. We are so disappointed in the CHEAP plastic used inside the dishwasher! The last time we replaced one of the upper mechanisms, the part came with some metal pieces. Brilliant! Why didn't they think of this is the beginning? So far, it is working well!

We built our house 3 years ago. We chose a KitchenAid kude48fxss6 for our dishwasher. We chose the "higher end" model thinking it would be better. The dishwasher's 1st issue was in our 2nd year of having it. A gasket of some kind went on the inside. The water during the cycle found the path of least resistance out, and cause a fair bit of water damage to our floor by the time we came home and saw. My husband repaired the dishwasher with a $5 part. The parts store commented that it was a very frequently breakdown on these dishwashers. Next came the plastic nub that connected the top basket to the roller. Each basket has 4 of these nubs. Plastic becomes brittle over time especially when exposed to hot Temps and water. So not surprisingly one broke. And now mother recently the entire connection piece that the baskets roll on has broke.

From the very start it only cleans the dishes if you put them in clean. Salesmen said I could put dirty dishes in. Not unless you want them coming out dirty. Everything has to be thoroughly rinsed before they go in, the regular cycles takes hours to run. So disappointed. I had my first KitchenAid for 15 years and it was quick and cleaned like it should. Repair man said everyone is complaining about the same thing. He had to fix the runners on the upper shelf because they were plastic and cracked. I would replace this in a second if I could afford to throw out the expensive piece of trash that it is. Picture are right after cycle ran, I turned dishes over to show insides for pictures submitted.

We bought the Kitchenaid Architect Series model # KDTE104DSS0 after much research for $800. 2 years later the motor is dead (typically lasting 10+ years) and KitchenAid will do nothing. The customer service rep got a supervisor but they refused to even help on the part cost. So now after spending $800 we must pay another $400 to fix. I could have bought another Bosch to last another 11 years (the last dishwasher in this house) but went with a domestic piece of garbage instead. I'm appalled that they wouldn't even give a discount on the part - instead tried to sell me a NEW dishwasher at a discount! I will never ever ever buy KitchenAid again. So disappointed in their customer service. I understand, things break - but own up to it instead of relying solely on us coughing up another $200+ at the time of purchase. We could barely afford the dishwasher and trusted that the brand would hold up. Obviously a mistake.

My husband and I bought this KitchenAid Dishwasher, Model# KDFE104DSS1 Serial# F52627380 in July 2015. It has not been cleaning the dishes properly for the last 6 months. We called KitchenAid and they stated that it was out of warranty and we could buy a new warranty for $350.00 and it would cover the dishwasher for another year. We spent over $600 for this dishwasher and bought it because of the name. My husband took the dishwasher out and pulled it apart and (after speaking with appliance repair representatives and the internet) figured it was the pump motor bearing. He went to the appliance part store and got a new motor, installed it and it worked. How can a dishwasher pump motor break after only 21 months and the dishwasher is only used twice a week? I would never recommend this dishwasher or any other KitchenAid product to anyone. The customer service only wants to sell you warranties.

The valve that allows water to shut off in the dishwasher freezes open causing the water to flow out of the front of door and flood your floor. The first time I was standing there and thought the door may not have closed. About 4 months later I was not there and it flood the kitchen, into the hall and living room. Called Sears. They sent a repair guy. He saw the water did not turn off even when you opened the door of the dishwasher, he said these valves have a problem and sometimes it is intermittent. Sears tested the valve and of course it worked, so they said the water damage was not from that. So lesson learned take a video. So where else did the water come from? Spent $800 for a turn off valve for dishwasher under sink and plumber said no leaks. Need this valve because I do not trust this dishwasher, will be looking at Bosch.

I bought a brand new KitchenAid dishwasher in Nov 2016. The one with the window on front door. Gave trouble within a week. Waited 2 weeks for a serviceman who said pump was faulty. Said it would be another 2 weeks before that arrived. In meantime I insisted on Best Buy (where I bought it) giving me a new one. What a saga. A month later the new one eventually arrived. Guess what? Within a week same problem. Repairman again. Pump faulty again. Another 2 weeks. Pump replaced. Within a week same problem.

We bought the dishwasher about 2 months ago, I have had Sears service out to check it out and the tech basically said it was all my fault. The dishwasher doesn't clean, it doesn't dry, you can't interrupt the cycle (add a dish) without starting over. I have to make sure the dishes are spotless before putting them in the washer. Many times the detergent door won't open and when it does the packet just sits in the holder and never gets into the washing area. I feel that I have wasted close to $850.00 which is something I can not afford. I would never buy anything they manufactured again.

Bought Kitchenaid Model #KUDE40FXSS5 in 2012. Within first year the top rack fell off the runners and had to be replaced. As that was under warranty Kitchenaid sent repair kit, but we had to install it. March 30, 2017 I started cycle. Within minutes water was pooling in front of the dishwasher. Turned off cycle. Drained water from dishwasher and called repairman. He knew immediately what the cause of leak was as he had seen it often. The ring that connects and tightens a water hose to the pump was not tight enough. The original ring could not be tightened as it was installed at the tightest possible connection allowed by that plastic ring. He replaced with a Bosch metal screw tightening ring. Called Kitchenaid and they refused to help with payment for repair. This machine cost $1200 new. This is inexcusable and I will never recommend this product.

We did a total kitchen remodel and included a dishwashing machine, which the house never had before. We sprung for the higher end stainless steel tub KitchenAid KDFE104DSS1 (2016). 3 months later the machine stopped moving water, but could still drain. Warranty phone call... repair tech does two visits... one for diagnosis and one for part install (new pump). Up and running. 5 months later same deal. Another warranty call and two visits... back up and running. Now I notice the rusting slide rails for the upper deck. Now into the out of warranty mode and the pump fails again.

Within 6 mos. of use my KitchenAid dishwasher has a broken detergent dispenser. The sliding door will not click to the close position. I purchased 3 KitchenAid appliances at the same time and all 3 have had problems in the 6th month - a non-working interior oven light, a microwave that displays an error message rendering it useless for a couple of hours, and this detergent dispenser problem. : (

We have been generally pleased with out KitchenAid Dishwasher until recently. It was purchased in December 2015. Lately as we start a load, it sounds like whirling vacuum sweeper. The repairman tells us it is due to a bushing that has leaked. After the machine warms up, the sound goes away yet the quiet nature of the washer was the very reason we went with KitchenAid. The repairman said we could solve this issue by replacing the motor for a $350 price tag. Has anyone else experienced this issue? We were told that no further damage would occur but the noise will get louder until the machine finally quits.

I purchased a top-of-the-line KitchenAid dishwasher in 03/2009. From day 1, I had to wash the dishes by hand before putting them in the dishwasher because it just didn't get the dishes clean. Fast forward to 02/2017 and I called KitchenAid to let them know this dishwasher is now full of rust, the cleaning elements are rusty, the racks are rusty and what would they do about a dishwasher less than 8 years old. I was told because it's so old they wouldn't do anything to help me. Hence, they said purchase another dishwasher. I had my last dishwasher for over 10 years and it worked like a dream. I will NEVER purchase another KitchenAid product again. They do NOT withstand the test of time and are poorly made.

Horrible manufacturing!!! KitchenAid dishwasher model KUDE20IXSS8. Motor only mounted with a very SMALL PLASTIC grommet. Further, from the motor is a rubber hose/gasket that is clamped with a one-time-use flimsy ring. This attaches to the plastic drain pipe. When the grommet failed (vibration, etc), the flimsy plastic ring could not hold the weight of the motor separating the motor with the rubber hose FROM the drain pipe. SEE where I'm going here, yes, catastrophic failure. Yup, water gushed out all over my kitchen floor. Under flooring, cabinets, under refrigerator. Water/moisture mitigation was encouraged by insurance company before repairs. Repairman also mentioned he has repaired this same problem 5 times. Shame on KitchenAid (made by Whirlpool), this should be recalled and at a minimum manufacturing resign is a must!

The sliding top shelf of my KitchenAid dishwasher is not sturdy. It requires a moderate amount of skill to use. The shelf must be gripped from below and after loading gently pushed back in an upward motion. When the shelf is pushed back, after loading, the shelf disengages from its roller bars and falls into the bottom shelf; this happens if the person loading forgets or jams the unit. It is difficult to reinstall. I have had to purchase an extended warranty from the distributor to enable normal usage. I purchased the unit and extended warranty from ABT Electronics, Glenview Illinois.

We had the worst experience with a Kitchenaid dishwasher. I made many attempts in calling them and nothing was ever done. All they did was they send me the same technician over and over. Today we had the technician come and he recommended to get a simple model and not to go with the KitchenAid brand. The sides of my kitchen where the steam vents are in the dishwasher, they are destroyed them completely.

KUDD03DTSS2 - I bought a KitchenAid DW in 2009 which was well outside of my budget but wanted it to last and felt comfortable that the company had a good record and would stand behind their product. Well, all of that was not true for me. The DW did good for about 3 years and then it started tearing up. The design of the unit is flawed and they will not admit it. There is a $1.47 plastic flange that connects to a plastic connector on the fan motor, and holds the filter in place within each drawer. The connectors which are made of plastic crumbles and the flange will not stay connected so the fan motor unit has to be completely replaced because of this problem.

This model KUDC2OFVSSO - has been terrible since day one. The only way it gets dishes cleaned, is by washing the dishes prior to putting them into the dishwasher. It functions basically as a sterilizer, not a dishwasher. I would NOT recommend getting a KitchenAid! I'm not sure where to go from here, but I won't ever buy another one, as I don't have $500+ to throw away.

Purchased a higher end Kitchen Aid dishwasher model KUDE60FVSS3 in 2010. End of 2016 dishwasher was having issues with it not draining at the end of the cycle. Had a local repairman out twice. He replaced the drain pump and repositioned the drain line - didn't fix the issue. Contacted Whirlpool/KitchenAid customer service and set up an appointment with a factory authorized technician. Factory certified tech couldn't figure out what was wrong (test was not producing an error code). He suggested replacing the main board and drain valve sensor - ($400+). He couldn't guarantee that this would fix the problem since he couldn't get an error code. I understand that appliances break down, and I was prepared to have this one repaired, but when the fix is a trial and error throw money at it approach, this deems a product as disposable, since it's cheaper to buy something new.

Just purchased this dishwasher (KTA 44 dBA) mainly because it matched the refrigerator KRFF707ESS I wanted and am pleased with. However the top tier drawer of dishwasher is pretty much useless. I thought it was for stacking flatware but the prongs are so short, the flatware falls over. Wish I had bought a Miele which is more expensive but definitely superior. So now I'm not using the upper tier for flatware. Alternative is this enormous basket which takes up so much space. No one would ever have need for that much basket space... takes up the whole depth of bottom drawer, which by the way, slide out on their own volition often. Don't stay closed unless you forcefully push it into place. Not thrilled with this dishwasher. It is quiet and it does clean. That's it. Spend the money and get a Miele.

Dishwasher Model KUD535FXBL9. If I could give this dishwasher a zero I would. I have had this dishwasher about 2 years and 7 months. The motor and pump assembly are shot. Seriously. I live alone and do about 2 loads of dishes a week. Also mailed in the registration but never received notice about the top shelf recall. Between my KitchenAid gas range and the dishwasher I am absolutely disgusted.

KitchenAid dishwasher kud530fxss4 constant repair. Thermocouple went out, repairman replaced. 6 month later out again. Replaced with modification recommends by manufacturer. 7 months later out again. Replaced again. Now circuit board fried. Appliance is not worth the price. I have had dishwashers costing half as much last years. Will never buy KitchenAid again. Dishwasher is 4 years old and going to the trash bin.

Cleans well, looks good, moderator noise level, durable (I've had it for almost 14 years). My only criticism of this dishwasher is that it has leaked off and on over the years that I've had it. No one can figure out why that is. I've assumed that the leaking has to do with the way I load it but that theory has been debunked by running it with only a few dishes loaded exactly as they should be. Still a mystery. Looks good. Moderate noise. Has held up (and hope I am not jinxing myself by saying that now!).

I purchased a KitchenAid dishwasher, model # KUDC10IXWH4 on August 1, 2013. I have been having difficulty with the machine for the last 6 months. My dishes were coming out dirtier than when I put them into the machine. The machine was not using the soap, it just piled at the bottom. I tried powder soap, liquid soap, and pod soaps with no help. Finally my husband made it so he could watch the washing process. The spray was only going up about 4 inches - not hitting my dishes. No wonder I have problems. We are trying to put in a new motor at $100.00. I have only had this machine for 2 years and I already have to make costly repairs. Very disappointing!!

I based my answers on convenience and performance. My KitchenAid dishwasher looks great, it's black and looks pretty in the kitchen landscape, but it's been so annoying at times. When it works, it works great. But for a long time we dealt with a broke part that made the top tier have to be manually clicked into place every so often or it would not roll back and forth. We were sent the wrong part in the mail and continued just dealing it with for months and months.

It does not clean well as it should no matter which brand or type (gel vs power vs pack) I use. Noisy. Long long cycle. I have had two kitchen aids before this and was happy. Then this house came with Maytag which did not do halfway good job cleaning. Then when it broke I chose KitchenAid. But this one seems noisier and even the cycle seems long - it may be average just seems long. The dishes do not come clean. Especially forks.

It has done a terrific job, washed a lot of dishes, I would purchase another one if this one quit. I have used this dishwasher every day, sometimes twice a day. It has done very well.

Model KDTE104ESS - purchased 13 months ago; 3rd dishwasher we had - others changed with kitchen upgrades, never had a failure such as this. Previous dishwashers were Kenmore, Frigidaire; latter was a very basic model; in same residence 32+ yrs, kids (3) no longer part of current household. Dishwasher used 6-7 times per week in household of 2, with my wife cooking 5-6 days a week; moderate use, rarely use heavy-duty clean cycle with present dishwasher. This model has a 2-stage filter (fine, coarse), with recommended cleaning varying from once/2 months to yearly. We did not clean it since new, since we scrape dishes, do minimal pre-wash or none - our usual practice for 32 yrs in present house, 6-8 yrs in prior house.

Bought and broke down less than 2 months later. Was repaired and it worked for about 3 months - different problem. Won't empty. Revolving arm on top will not move. Detergent cakes so quickly and often does not dispense.

It is the best dishwasher we have had. The dishwasher has the standard 2 pull out baskets as well as a pull out top tray for cooking utensils. It also has a stainless steel interior. Our kitchen is open to the living area and this dishwasher is so quiet that it does not interfere with watching television or disrupt any conversation. All of our K-A appliances in this house including the microwave and range hood also offer this level of quiet.

I tried to find the diagrams for KitchenAid Model KDTE204DSS1 to no avail, as they keep providing a different but supposedly similar model. The washer has a pump that whines and screams and now it will not pump. I did the usual, and cleaned the filters etc. Finally with a turkey baster, I emptied all of the water from washer. I then carefully removed the three prong brown wire from the pump. I twisted the pump and it came out in my hands. Once the pump is totally dissimilar to all pump on the dishwashers that Kitchen Aid lists. This does not make very happy. As I write this, should I find/buy a pump in the morning and put it in place and the machine again fails, I look at the circuit board and head to Sears to buy a Kenmore. Kitchen Aid needs to be in the garburator.

It has easy setting, I particularly like the soak and scrub for heavy load. I also like that rinsing is not often needed. If you can rinse it off, you can just put it in the dishwasher. And it is quiet.

I purchased a KitchenAid dishwasher in September of 2010. The purchase price with installation and taxes $800.29. A service call was made March of 2013 with a broken latch. In 2015 the same problem occurred. This year 2016 in September the latch broke again and now it's two months later and the panel of the whole electrical circuit board does not work. I am extremely dissatisfied with this product. I actually have never gone online and made a statement as far as dissatisfaction with an appliance. It seems like to me that not only are products made to break with being told I should have purchase an extended warranty which from many of the reviews is an additional waste of money.

Bought our KitchenAid spring 2016. November 2016, I noticed our cupboards next to the dishwasher are ruined because someone at KitchenAid had a brilliant idea of doing a side steam vent instead of a front vent. Clearly the product designer at KitchenAid has never used their own product... or they just don't care about the consumers buying a poorly designed product.

Whirlpool owns KitchenAid. BUYER BEWARE!! The dishwasher does a good job but God help you if you ever need to use the warranty. Mine has a door leak. The repairman came out 5 times and replaced the tub twice, the door liner, the door, the hinges and the latching mechanism. There is still a 50/50 chance it will leak depending on how hard you slam the door and I do mean SLAM. They have taken up almost 15 hours of my time. The warranty says they will repair or replace the washer. THEY WILL NOT. You are dealing with dishonest people with no integrity. They are like an insurance company and they will do whatever they can to wear you down and not honor their obligations. Do yourself a favor. When looking at products, pass up the KitchenAid items.

We purchased a KitchenAid dishwasher (Model KDFE304DWH0) on 09/02/2014 from Lowe's in Simpsonville, SC. We purchased a 3 year warranty. On 10/05/2016 the dishwasher stopped drying the dishes. We called Lowe's. On 10/07/2016 a service tech from WFCC AUTHORIZED SERVICE INC. (ASI) came out and said the (owl??) water sensor needed replacing, and they would order the part(s) and call to schedule replacement. On 10/12 I called ASI and was told they would call me when the part was in. On 10/21 I called Lowe's and they could not find out if the part had even been ordered & would get back to me in 7-10 business days. We have now been without the use of the dishwasher for 3 weeks and no repair has been scheduled. Based on my experience, I would not recommend anyone buying a KitchenAid appliance from Lowe's.

You would think that you spend more money on a trusted brand that it would last for more than 5 years. It's only been used a couple times per week for my wife and me. Called three repair service companies who all told me that the issue is most likely a faulty circuit board which cost about half the price of a complete new dishwasher. Please be assured that I will never buy another appliance from KitchenAid in my lifetime. Hopefully my experience proves beneficial to you!

This appliance is a disgrace. After 2 months the control panel broke and was replaced. After 3 more months the soap dispenser broke and was replaced. The door is coming apart at the side. Today the handle came off in my hands. It is now 10 months old. I can only think this product is designed to enable the sale of extended warranties.

I purchased the top of the line KitchenAid dishwasher 2 years ago, paid over $900. I bought the extended warranty and it broke within first 2 years. Turns out there are no parts for the repairs. National back order. This is a new appliance. I paid $250 for the extended warranty only to get a buyout of $573. I am now without a dishwasher and out over $600. My other rant is that they are now going to throw this thing in a dump. What is their carbon footprint? I have never been so dissatisfied with an appliance in my life! KitchenAid can kiss my ass!

I still haven't heard anything from KA / Whirlpool. We cleaned the machine twice in a row. The glasses now come out clean.

I purchased a KitchenAid dishwasher two years ago. I have a KitchenAid refrigerator that is 25 years old. The dishwasher KDFE1040BLO has been worked on 4 times. They have replaced the water valve and the motor. Just yesterday, it dumped water all over the floor and the heated dry is not working. Thank goodness I took out an extended warranty. I know that KitchenAid is a good brand, but I am very disappointed in my dishwasher. It hasn't worked 3 out of the last 6 months.

Kitchenaid dishwasher model kude201xwh6 - Oh how I wish that I had searched your website for reviews prior to purchase! My situation sounds much the same as other reviews. The top rack rollers are simply defective. We have replaced ours through service calls and self repair no less than 5 times in the past 4 years. Finally on the last repair the technician completely replaced the roller and rack arms because the factory had recalled the parts. Yet, I wasn't notified of this by the company. My dishwasher had to break down first before the problem was addressed. To me this smacks of covert activity and doesn't promote my loyalty to the company. Additionally our motherboard has been replaced twice... The first replacement was defective. And today I'm doing dishes by hand as the control panel is unresponsive again.

I find it ridiculous that I paid a lot of money for this dishwasher & it keeps breaking. Had bought an extended warranty for it. If I hadn't I would have paid 2 times out of pocket to fix it to date. Control panel went out less than 2 years ago & it is broken again!? Of course my warranty is up now.

We purchased KitchenAid model # KDFE204EWH1, paid $145.00 to have it installed, bought extended warranty and it has never cleaned a dish. We had two technicians out who gave us "hints" to help, i.e. put more soap in, run your faucet until the water is so hot that you can't touch it because the first rinse in the machine is cold water, use Jet Dry. I've been using dishwashers for a long time and have never needed technicians to come to the house and instruct me on how to use it. KitchenAid has officially chalked the problem up to "owner misuse". This is highly insulting and ridiculous. We even paid our plumber to come and see if the problem could be caused by our plumbing - negative on that. I called the company and was told that if I try another dishwasher detergent, that it might help. "Other customers have found it to be very helpful".

My KitchenAid dishwasher is leaking out the front and when it is in drying mode the control panel gets covered with condensation. I have contacted the store in which I purchased my appliance and they are coming out for the second time. After reading other reviews I am having some concerns over the quality of this product. Is there any way to force KitchenAid to stand by their products, and replace faulty appliances as needed?

I own a Kitchenaid dishwasher model # KUDS301XSS9. We bought it from Sears less than 3 years ago with the service warranty package. I've had to have a service guy out 3 TIMES IN LESS THAN 3 YEARS to fix 3 separate issues. The lower racks wheels have been falling off and melting, causing damage obviously. They, Kitchenaid, won't send me replacement wheels unless I pay $30 a piece for a pennyworth of plastic. They make their products so poorly that it's basically guaranteed to fall apart in no time flat so you'll be bound to pay their grossly inflated prices for replacement parts. Do yourself a favor and buy parts elsewhere online for a fraction of the cost. This company is such a joke and refuses to stand behind their products. Lost us and my family as customers for life.

I purchased a model KDTE204DSS0 KitchenAid dishwasher on 12/1/14 for $717.48. It has a stainless steel tub. Fourteen months later (2/16) we had water leaking from multiple pinhole leaks in the stainless steel tub where the base of the tub is molded to fit the screen and pump. I called Whirlpool and they said that the tub has a lifetime warranty but it can only be installed by an approved appliance repair facility. That cost $150.00 (I removed, delivered and installed the dishwasher again myself). On 9/8/16 (seven months later) the dishwasher is leaking again and has again the same pinhole leaks in the new tub. I get a slight shock when I touch the screen inside the tub and believe there is a galvanic reaction going on that is eating up the stainless tub at its thinnest area.

What a piece of junk! When did KitchenAid allow their products to become inferior to the point of totally frustrating the consumer. KitchenAid used to be a quality product. I've only had this for 3 years - in the first year the plastic clips broke on the back of the thing and I had to contact a supervisor to get them in time for the holiday. Basically the top rack is worthless - totally and completely worthless. All the plastic pieces snap off and break - clips, rollers, etc. When you try to adjust them to get the rack to go back in so you can close the door the plastic things break. I ordered extra plastic clips when I got them the first time and those have broken. By the second year the bottom rack was falling apart and would not roll back in. The wheels are broken.

We just renovated our entire home, and I wanted a good, solid, basic dishwasher for the basement kitchen, thinking this a better option for my teens. This is not our main kitchen and it doesn't get the normal amount of use like our main, upstairs kitchen, and I didn't want anything too complicated. The KitchenAid dishwasher was installed and leaked from day two. It leaked out the sides and all over the floor, and ruined the brand new cabinetry that it was installed next to. In the two years that we've had it, it has been serviced 7 times, and tomorrow will be the eighth. It was barely nine months old and a pump had to be replaced.

Dishwasher just quit working about 3 weeks ago. After about one week, I tried cleaning the inside. The bottom was all "rust". When I went to wipe it out I got shocked. Needless to say, I left it alone. Called technician in and he said it was the worse dishwasher he had seen. The seal on the motor evidently leaked and blew out all the functions for operation. It would be too expensive to repair. Here is a picture of the dishwasher. This dishwasher was installed 2 years and 1 month ago.

Control panel wore out after 6 years in a summer home. The part has been discontinued so the whole dishwasher has to be replaced!

When I was a kid my mom loved KitchenAid but we bought a Bosch because the style we wanted. After it failed miserably I said we will purchase a KitchenAid. We purchased our KitchenAid dishwasher in 2014. We Paid for installation also. With it we bought A warranty. After just over two years, the top rack of the dishwasher failed. The top rack will not slide out and we've found metal ball bearings in the dishwasher that we assume are from the side rails. So frustrating... This is standard use and it is crap. When I called to get it repaired I was told that this type of repair is not covered by the extended warranty and the estimate was 2/3rds. The cost of the dishwasher. I was talking to my mom and she told me "Son they will take care of it..." They didn't and I told her "It is not the brand it used to be." The top rack finally completely broke and now we have a bottom rack only. We are so over it and so sad.

A PERFECT machine. I have one in FL and one in NH. FL unit (model number not available now) is plagued with "false starts" but works well and reasonably quiet. It has received 2 service visits and both times the false, short starts have been judged "normal". Strange... BUT it does recover automatically and works very well for 5 years now. My NH unit, model KDFE104DSS0, is a STAR. So quiet that half the time we forget that we turned it on. Love it!

The dishwasher does work quite well. The problem is the racks are garbage. They fall apart easily and are very very costly to repair. All the little bits fall off constantly hit the element and melt and burn. The adjusters on the top rack are very poorly made and quickly become useless. The wheels are the first thing to go. I asked KitchenAid if I can just buy two new racks with all the bits attached. They said no! I would have to buy all the bits and pieces, and yes get the technician in to assemble the whole thing starting at 400.00!!! NIce really nice, so they have you anyway you turn. This will be the second time we have had to replace all the bits of on a 5 year old dishwasher, first time was around 400 bucks so 800 in total to Date. Thinking of cutting my losses and just buying another brand. I think environmentally this is a total shame to toss a good dishwasher out. Shame on KitchenAid. File # **

Kitchenaid Dishwasher KUDC10IXWH8 purchased 06/14/13, have had problems right along, had pump problems, finally changed pump on 05/11/2015. Now, I smelled burning wires, could not find source. Opened dishwasher to empty and saw that the dirty water had not emptied out. Had someone check the plug and saw that it had burned and melted. Think it melted into the wall plug also. Will contact Kitchenaid today.

Since posting the initial review, I was contacted by a KitchenAid engineer who scans online reviews about their dishwashers. I'm happy to say that the dishwasher has now been repaired at no cost to me. Hopefully the replacement rails and adjusters will last longer than the original ones did. I'm very pleased that KitchenAid stepped up to make this right. I've been a loyal customer of KitchenAid and will continue to be in the future. But this is only a great dishwasher if it stands the test of time and that's yet to be seen.

Biggest piece of ** you will ever buy. Plastic parts constantly break. Cleaning is most of semiocer. Better off washing by hand!

I purchased KitchenAid because of their reputation for quality product, and good service. I received neither. My dishwasher is less than 4 months old and the motor is out already. Ok, so the repair tech orders the part, and it's on backlog for one month! Imagine - it's not like this is some obscure part - it's the dang motor! You mean to tell me KitchenAid doesn't stock these?? Ridiculous. So sorry I chose KitchenAid!

We bought this dishwasher a KitchenAid KDTM404ESSO s/n f52302835 last year July 2nd because of the reviews. It was a higher end dishwasher and had great write ups. The dishwasher leaves residue on everything. We called our sales company Home Appliance in Brunswick, Ohio and they told us it is probably clogged. I checked it, it was clear. Called back and they said you are using too much detergent. I asked for a contact number for a rep for KitchenAid and only got the factory phone number.

Purchased a KitchenAid Dishwasher Model KUD30IXBT4 Series F15106777 dishwasher with extended warranty four years ago and it already quit working. Unfortunately it is no longer under warranty as of March of this year. Control panel does not function as of today. Not impressed. Will never buy another KitchenAid Product as long as I or anyone in my family lives. And am going to spread the word to everyone I come in contact with. Very disappointed in most appliances on market today. Have had nothing but headaches. This is our second dishwasher in 8 years and there is only two of us living in our household. We take very good care of our stuff.

My wife and I bought a KitchenAid Dishwasher, Model KDTE334DSS, just about two years ago. The top rack on this appliance is the biggest piece of GARBAGE I've ever seen in an appliance, and has been falling apart since we bought it, and paid close to $1000 with installation and delivery. The entire rack system is supported by chintzy/cheap plastic parts that constantly break. Now the control panel is not working so we can't run it. The repairman tells us the part is $250, without installation, BUT IS ON BACK ORDER WITH NO DATE LISTED FOR AVAILABILITY. To make matters worse, I call KitchenAid and the arrogant response I get is "there's nothing we can do to help you", and when I ask why a part for a two year old appliance is on back order, and if there's a problem, I'm told it's because "it's a popular" dishwasher.

We have a new dishwasher when we bought a new house, all appliance are KitchenAid... Dishwasher broke after 6 months, the technician fix it, broke again after 13 months/one year guarantee. It is a real piece of crap and now we have an odor of electric burning in the house. They said on the appliance built in America, oh my God. Don't spend money on KitchenAid. A lot of publicity but the quality is not there. I can't believe how all furniture are very bad quality. Washing machine, dryer, fridge, dishwashers. Better to go with LG, way better or Bosch... If you want something they will work at least 6-10 years.

Today I phoned for my 4th service call for this 2 year old KitchenAid dishwasher KUDS30FXSS. It simply doesn't clean the dishes, leaving a food residue on mainly the top rack of dishes. Each time, the serviceman has cleaned out the chopper and pump (beware: there is no removable filter for this model) and it cleans for a few weeks, then we start washing by hand until I can find a time to stay home for another service person to come out to do the same thing. Even though I purchased the 4 year extended warranty, KitchenAid has denied this 4th claim. I have been a loyal KitchenAid customer, and will be replacing this dishwasher with different brand. What a waste of money and resources.

I bought a brand new KitchenAid dishwasher less than two years ago and have been extremely unhappy with it! Model #KDTE334DSSO. My 17 year old dishwasher cleaned the dishes better than this one. I used to use environmentally friendly dishwasher soap but had to go to a heavy strength brand now. The plates fall down in the dishwasher (I recommend taking plates and trying them before you purchase any dishwasher) and now I have all of these little rust looking spots all over the front - which naturally is not covered under the extended warranty!! Terrible appliance!!!

I too purchased a KitchenAid KUD301X a little over 3 years ago and was told yesterday by the repair person that the motor needs to be replaced for approx. $350 on top of the diagnostic/service call ($111) to replace it and would only be guaranteed for 1 year. Unfortunately, this was not our first repair; we needed control board replaced once previously, not to mention the numerous parts we needed to repair the top rack (on more than one occasion the pieces would break off and the plastic would wear out and the rack would not be able to stay within its frame.

I have 2 KitchenAid dishwashers, installed new 2.5 years ago and have had multiple problems with them. The parts fail all the time. I have extended warranties, which we don't always purchase, but they have been worth every penny we've paid into them. Never, never buy KitchenAid. (As a side note, I also have a range and a built-in oven. Both have had multiple problems as well.)

I have owned this KitchenAid DishWasher mod KUDS301xwh8 for only 3 years and today I find out I need a new motor plus a motherboard. When I called into KitchenAid for the repair scheduling, after I gave them this model number, they immediately offered me a one year warranty deal for more than 350$ which would cover the service call and all costs plus another year on a warranty. I thought that was odd to offer that right out of the gate and right after the model number, SO now I know that this model is a lemon and they have replaced motors on it so they offer this coverage to prevent fights from consumers.

My husband and I purchased a KitchenAid dishwasher 2 years ago and had our first problem when we opened the dishwasher for the first time. The bracket holding the third shelf was broken. The dishwasher had already been installed so we could not return it without a lot of problem. KitchenAid sent out a technician and he replaced the part. The rack opened with much difficulty but he said he could do nothing about that. Over the next two years the dishwasher had a slow leak that was not detected until we noticed black mold growing over the side and front of our cabinet next to the dishwasher.

After purchasing a high end dishwasher from KitchenAid, I am so disappointed in this machine. It has leaked water so long and ruined my kitchen floor to the extent it had to be replaced. The racks never stay up on the top shelf and had to be replaced three times. The dishwasher is just two years old and another leak, this time it was the motor/pump assembly to the tune of $210.00. I will never buy this brand again. I called customer service to complain and they wanted to give me a few hundred dollars discount on a new dishwasher, like I can afford another one. At any rate, it would never be this brand again when I do buy. So frustrated and so disappointed in this washer. You think you are paying more and getting a better machine, what a joke that is. Just not happy. Wish I would of read the above reviews before I had bought mine...

I too have the issue of an extremely foul odor coming from my dishwasher since day one (I've had it less than a year). I have had 3 service calls per Sears. They have all told me the usual, clean with certain products, run a cycle with vinegar and baking soda, it must be my garbage disposal etc... nothing worked. I finally called KitchenAid directly. They sent one of their service people out to inspect the machine today. He explained that the machine was built without a vent fan. I was not aware that dishwashers had vent fans, but I am also not an appliance mechanic.

Bought a high end KitchenAid dishwasher at a cost of almost 1600.00. The very first time I used it, it leaked large amounts of water onto my new hardwood floor. It arrived with a dent in the front panel. KitchenAid refuses to replace the dishwasher even though it is within their 1-year "warranty" period. They want to send a new "tub" then have the repair technician disassemble this one and rebuild it from the old and new parts. And, because we didn't install it within 30 days of purchase (because our kitchen reno took longer than expected), their "cosmetic warranty" has expired and they won't replace the door without a charge to me. The dent in the door seems to indicate damage to the unit before I ever received it.

Wife & I are close to retirement so we bought a top line KitchenAid Dishwasher for about $1,100 thinking we not only had a warranty but would have good performance and few if any repairs. Less than 2 years into the purchase we have now been without a dishwasher for over 4 weeks. The certified repair agency has been here 4x now and the dishwasher now has new: User Interface panel, CPU Control unit, dirty water sensor, motor, pump, tub, wiring harness.

I purchased this dishwasher about 5 years old based on the BEST BUY rating from Consumer Reports. What a mistake. I have had at least 4 issues with the left side of the top rack coming off the rails or leaning which causes the dishwasher not to start. The first time it happening the dishwasher was under warranty and the service guy said that this happens often with this model. Why has KitchenAid not recalled this machine?

Purchased KitchenAid Dishwasher 1 year ago. After 2 months left side top rack rail broke with ball bearings all over the place. Was replaced, 2 weeks ago right side failed. Same thing along with notification lights not working. This is the top of the line washer from KitchenAid and it is junk. I did purchase an extended warranty luckily so they fixed it. I sent an email to kitchenAid voicing my concerns. Their reply "thank you for letting us know". That was it. Nothing. DON'T BUY THIS PRODUCT.

Three years ago my husband and I purchased the newest top of the line KitchenAid dishwasher V103111213, energy star. It does not clean dishes. If I put even one dish in the wrong place, several dishes above do not get washed. Take a top load with two small plates in the bottom. Coffee mugs on the top don't get cleaned. This is a disappointment. KitchenAid used to be the best. This is the worst dishwasher I have owned. Even our bottom of the line, Frigidaire did a much better job.

My mother-in-law, like many people of her generation, swore by the quality of KitchenAid dishwashers. We have always bought them until now. Reading the complaints on the internet it is apparent that these dishwashers were once of high quality, but that this is no longer so. We bought one a little over a year ago to replace a 20 year old trouble free model (without doing any research). As predicted by the complaints on the internet, the top shelf failed within a year. We have had several service calls for other reasons and today we decided to simply pull out the KitchenAid, throw it away, and install a Miele (without great hopes). So, why has KitchenAid become so bad.

I purchased a new Kitchenaid dishwasher from Lowe's. It cost over $600 and had to be ordered. Two weeks later it was installed. It leaked all over our floor. We called Lowe's and they sent the installer back out. He removed it and could find nothing wrong. He reinstalled the machine. It leaked again and he told us we would have to call Whirlpool factory warranty. I did and they sent a repair company. This company worked on the machine for over an hour and could not fix it. They told us to try it. We did and it leaked. I called them back and they came. They worked on the machine, again over an hour. He told us to try it again. We did and it leaked again. The repairman said he had Whirlpool training and he would present our issue to the instructor. The instructor told our repairman they would replace the machine.

Purchased KitchenAid dishwasher model: KUDS30CXWH7 in august 2012. I realize that is some time ago. I have been unhappy with this appliance since the first time I used it. The only positive thing I can say is it is more quiet than the previous dishwasher. I have the heavy duty cycle - it is no better than the normal cycle for cleaning pots or pyrex baking dishes. Please understand they are virtually clean when put in the washer yet not thoroughly clean at the end of the cycle. The heat dry cycle dries NOTHING so a dish towel or drying pad must be used daily.

KitchenAid Dishwasher Model KUDS30FXSS. As a consumer I am loath to leave a bad reviews, but I have to say I am very disappointed in my dishwasher and in KitchenAid as a company. Within the first year a plastic valve sprang a leak and flooded my floor. A year and a half later the upper rack is broken, and the motor has failed. The failure of the valve and the rack I ascribe to bad design and/or use of substandard materials, but the motor problem is more complicated. The factory service technician wanted to assign blame to me, by suggesting that something hard left on the dishes of a piece of broken glass ruined the motor.

KitchenAid or Whirlpool product. I guess customer satisfaction is no longer important. I wish I had purchased another Maytag!

After yet another service call on our two-year-old dishwasher, damn thing is leaking again. Just cost us another $199 for a service call to find out the dishwasher is designed to dump water all over the floor when gunk gets under the overflow cap.

I bought this KitchenAid dishwasher thinking maybe it would last more than 6 or 7 years like the other brands I've had. This one actually needed a repair before it hit the 4 year mark! Needed a new computer - of course the part was under warranty (five year) but the service call and labor were not. Spent $155.00 to have the part replaced. I also had to replace the upper rack after approx. 1 1/2 years. I've had cheaper brands that have lasted longer without repair so next time I know better - I'll stick to the lower end brands as there seems to be no difference in the quality anymore. Disappointed!!!

Purchased a KitchenAid dishwasher July, 2011 from ABT model# KUDS30IXBL (manufactured 2010). Beginning January, 2015 it would occasionally drain and shut down, mid wash cycle. I thought I had done something wrong. But it continued and finally did it every time it was used. The dishwasher is only used twice a week. On 4/18/2015 ABT serviced replacing the Electronic Control Panel (under warranty). Service call labor cost $164.00. On 4/8/16 while the dishwasher was in use, loud sounds like fireworks (identified as electrical arcing) came from the dishwasher and clouds of black smoke came from the top of the door, with strong burning plastic choking fumes. We turned the circuit breaker off, to prevent any further risk of damage to the kitchen or house.

Second time around that KitchenAid dishwasher has failed at 5 years. Main issue which I see repeated in reviews is the inability to clean dishes. Have tried multiple ways to clean holes to ensure water is getting through but with no success.

March 10, 2016 we bought a Kitchen Aid dishwasher from Home Depot. The earliest they could install was March 15. The installers stated the hole was too tall and we needed to remove the tile to shorten it; yes there was a dishwasher in the hole so why couldn’t this one fit? March 23 the second installer arrived, opened the dishwasher and said "Your gasket is damaged. You need a new gasket." The gasket around the dishwasher had a large hole and a tear. After many phone calls and much discussion Home Depot stated the dishwasher would be replaced by Kitchen Aid/Whirlpool this week. During all this nonsense, starting March 10, we stated repeatedly we are having 40 people in our home on April 2, we must have this installed. "Of course, no problem, you will have a dishwasher before April 2."

I purchased my KitchenAid dishwasher from hhgregg in January of 2011. I purchased model KUDS30IXSS. I also purchased a 5 year warranty for the dishwasher. The first time I called for service for the dishwasher was for the top rack in the dishwasher. The rack was broken and needed to be replaced. The rack was not covered and I had to pay nearly a $100 for the part. The next time I called for service the pump was broken on the dishwasher. This part was covered by the warranty on the dishwasher. The next time I called for service the grinder was broken on the dishwasher. The next time the dishwasher stopped working because a fuse blew on the dishwasher. The last time the dishwasher stopped working was in October of 2015.

I've had problems with the top rack and had to replace it twice. The first time it passed under the guarantee and gave me the same plastic roller guides that didn't last. The second time I think they understood there was a defect and replaced some of the plastic with stainless steel but I was still charged for it because the guarantee was expired and there was no recall. Now I have been having problems with my CONTROL PANEL. It goes on the blink, it literally blinks on/off and often goes totally OFF (dead) and then in an hour or two reappear.

I purchased a KitchenAid built-in dishwasher last fall and if it wasn't so difficult to take out I would not have kept it. Not only was it costly, the top tray does not stay in and you have to hold it while filling the bottom tray. The two trays are so close together that you cannot use the utensils box to hold a knife or spatula or a large spoon. Even plates and cutting boards will stop the sprayer from rotating. Truly the worst purchase I have made in years.

Purchased a KitchenAid dishwasher 5 years ago (# Kuds30Fxss4) and I continue to have issues, which now the dishes are suddenly not getting clean. Called the hotline and was told they never heard of this problem before that the top shelf (which the rollers had to be replaced in December which I was told it was a defect and I had to pay for the replacement) are not getting clean and now I opened it this morning and now there is rust on the bottom of the door... DO NOT BUY THIS PRODUCT.

KUDE60F - Low pump pressure made me remove the top rack. I'm not sure when but the pump started to run for 2-4 seconds then stop for 2-4 seconds and start again over and over till that portion of the cycle was done. I replaced the main controller along with the optical sensor and still the same. Also on checking for faults I get a (1) light flash yet nobody knows what that means. I have very hard water and fight to remove water spots from plastic. Lemi-shine works the best for us but plastic seems to still spot. In the last few weeks my fave gradual soap has vanished so I tried the liquid and I'm not sold on it. Thought the same name brand would do.

The top racks are difficult to load with glasses and cups as the metal rods interfere with loading. Equipped with eco wash and top tray can be adjusted vertically. Probably a good size as any larger would require second setting of dishware. The only beef I have with this unit is the fact that it's noisy. What can a few inches of insulation cost?

It runs for 2 hrs. Supposedly uses less water but still uses electricity. Don't like digital panel. Too sensitive... If I'm working at the counter in front of it and lean or even brush against it the washer starts when it's off or stops if it's on. Not as much room to load as my old (15 yrs.) G.E. The utensil basket takes up way too much room. Sleek... no bulky door handle sticking out. Although I like the pocket handle on door, because it's located directly under the controls, I can feel the strain I'm putting on the panel every time I pull open the door. I can see the plastic cover on the lighted panel moving and don't see how it can't help but weaken the motherboard inside over time.

I never had a dirty dish come out of it; provided you used the jet dry. No matter what I threw at it, they came out clean and spotless. The controls were on the top edge of the door so hidden during use and programmed before closing the door. The dishwasher ran whisper quiet and had multiple cleaning cycles; including pot scrubber. It should also be noted that the heater in this unit heats everything to the point of sterilization. You can actually smell the clean when the dishes come out.

It takes longer to run a cycle and has lower pressure than my previous Inglis model. Items on the top shelf sometimes are not thoroughly cleaned. Saniclean and pro scrub need to be activated to get a thorough cleaning. Normal wash is not adequate. Deep tub, and it has 3 racks, so lots of room to place items. Wish the third rack had an impeller to clean items in it. Stainless steel front with controls on the top of the door hidden. Very nice packaging. Take extended warranty, run the cleaner through once every couple of months to get rid of the scum build up. Clean the internal filter every couple of months also. The Steam venting port damages your wooden cabinets next to the dishwasher. I had to put a plastic liner on the inside of the cabinet (facing the dishwasher) to stop the moisture from damaging the cabinet.

The dishwasher cleans the dishes reliably without worry! It was purchased in 1993 and it is still running great! It is a standard size dishwasher with a place separate for utensils. It is the top of the KitchenAid line at that time. It is the standard KitchenAid Superba from 1993. It has a black, shiny front with chrome control buttons. I have owned this dishwasher for a very long time. I have had one service call on it. I hope it lasts forever! The newer units are said to be less reliable and not as good at cleaning. I love this dishwasher. I am very pleased with it!

This dishwasher was brought 9/24/24 and installed in November. We have replace the motherboard and the latch and the dishwasher still doesn't work. I thought KitchenAid was a good dishwasher and have heard KitchenAid over the years. This dishwasher is one of the top of the line. I will not ever buy another KitchenAid product and will not recommend this dishwasher or the brand to anyone.

Bought this Kitchenaid KUDS40CVBL4 in 2010. Paid $700 at Sears on sale & bought 5 yr extended warranty for $179, thank goodness. At just over the 3 yr mark the control panel blew and was replaced through Sears for free (but would have been almost $400 without warranty for labor, parts, etc.) Now, at just over 5 years, the control panel blew again but there is no more warranty. The machine ran really great (I loved the hard food disposer, front controls and it was well-made) except for the control panel not lasting TWICE. I don't know if I should replace the control panel or buy a cheap new unit at this point - all the new models are garbage, no matter what brand, and just don't last. It's so depressing.

KitchenAid Model KUDS30IXBL Purchased from Lowe's 3-29-14. Within a few months of purchase, the top rack wheel broke off. Within 2 years, it would cancel and drain within 15 minutes of start up. This began just before Thanksgiving. :( Repairman came out since we purchased the warranty and replaced the rack holder with new metal parts and the front computer. First load of dishes after repair, it cancelled and drained within 15 minutes of start up. I'd rather go back to old fashioned nobs and dials.

Currently own a KitchenAid Dishwasher, Model KUDE4FXSS0. The top rack detached from the sliding mechanism. There are no signs of parts. Afterwards two bottom wheels fell off on both sides. Asked KitchenAid for assistance and they have to send a tech out at my cost.

We are on our 5 year warranty. We have had repair visits for the same issue shortly after we purchased this item from hhgregg in Indianapolis. The plastic rollers from the top and bottom rack have needed to be replaced at least 4 to 6 times per year. The drying feature melts them. How scary is that?? The pump has been replaced 3 times. We are now being told by the warranty company that they will not replace the rollers. Why would you design a machine that would destroy its own parts. The kitchenaid name is not superior to any other appliance manufacturer. Do not pay more for this brand. It is way below standard. Consumer reports please dare them to make it right. Do not buy from this company. Awful quality. Frustrated in Indy.

On January 22, 2014, we were sold a used, returned, older model and/or LEMON KitchenAid Dishwasher without our knowledge by Pacific Sales Kitchen and Home in Oceanside, California. We are requesting that KitchenAid stand behind its products and repair or replace our nonworking dishwasher for no charge to the buyer.

When I updated my kitchen I bought a KitchenAid dishwasher in 2007 and it was installed in 2008. It was serviced once under warranty... smoke coming out of the hood. Since then I have had it repaired twice. Once for the chopper not working correctly. It took the service rep five minutes to fix it and he was embarrassed that he charged me more than $100.00 to fix it. The service advisor was recommended by KitchenAid. Since then I have had to replace the silverware dispenser and now I have to replace the soap dispenser because a piece of plastic no bigger than 1/4 of an inch broke off. The part was 68.00 with shipping 86.00... ripoff... and now I have to pay a repairman to install it. ALL over this piece of plastic. I will never buy a KitchenAid product again.... and hope that lots of consumers read this and follow my advice.

This is my 2nd KitchenAid and I love it. I have one in a vacation home as well. It's quiet, washes well without pre-rinse and has longevity. I would buy this brand again without question.

Well, it started falling apart almost right after we installed it. First the top sprayer fell off (which we didn't even notice as the performance didn't change...) then the seal for the door failed and sometimes falls right off. Just unbelievable that good brand names can sell such CRAP!

I have a KitchenAid KDFE104DSS0 that came with the highest upgrade the home builder offered. While the dishwasher is extremely quiet and has many features, I don't think it cleans as well as several other less expensive brands I have had. Even though I pre rinse dishes before putting them in (which I did not have to do with my Maytag) I still find stuff stuck on some stuff, especially silverware. Normal clean cycles seem to take a longer time than other brands. Additionally, there always seems to be a "sewer" odor in it that I have not figured out why.

Very, very quiet. Stainless steel interior. Does an excellent job of cleaning dishes. The only issue I have had is that a seal on the bottom of the door leaked when new and it had to be replaced under warranty. Now, a few years later, that seal began to leak again but I was able to clean and re-position it and it works fine now. They needed a better design for that seal.

It's been okay. I would not buy another of this brand, though. It doesn't appear to clean as thoroughly as I would like. It works pretty good, but for what we paid for it at Lowe's it should be much better than it is.

KitchenAid Model #KUDS30IVBT, 4 cycles, 6 options Architect SeriesII. I researched to find a dishwasher with a few upscale options at a reasonable price ($700). I also wanted the silverware rack separate & not "built in" to the dishwasher itself. This gives me heavy duty, normal, light/China & rinse only options. I also have a "Pro scrub" for those dirty pots & pans, a Sani-rinse, a high temp scrub, heat dry, and a 4 hr delay.

I love my dishwasher! It has a large capacity and really cleans the dishes very well. The best feature is its quietness. I can run it anytime of the day and the sound is not disturbing to any of our activities.

Our KitchenAid model KUDD01DSSS stainless steel dishwasher is a double drawer unit with plastic interior. It is very nice for my wife and I and small loads but probably not as useful for a family. It is a bit noisy and seems to run quite a long time. This is a 2006 model, so perhaps a newer model would be more efficient and address the noise issue. Overall, I have been satisfied with this dishwasher.