KitchenAid Dishwashers Reviews

Dishwasher model #KDTE204KPS-0. It's quiet and washes dishes but at three years old the stainless is rusting around the vent. Contacted KitchenAid by phone and couldn't talk to a human being. Tried the chat and was told they're sorry it's rusting but wouldn't replace it. I'd have to purchase a new one and pay for a service call. Over $200! It's quiet, but so was my Samsung. Not worth the extra cost.

I have owned this dishwasher since 2006, and until a couple of years ago, it was problem-free, and did a fine job. Then it didn't. A strange pinky-brown haze formed on the dishes, particularly certain glasses and some of the knives and spoons. A service technician recommended that we clear out some pinkish deposits on the spray arms (which I helped him do), but the problem persisted. Next time he left some dishwasher-cleaning liquid, but that didn't work either. Another recommended a cup of vinegar during a normal cycle, but that didn't work.

I bought a Kitchenaid Dishwasher in 2014 and at the end of October, 2024 the dishwasher had a leak in the drum. There was a pinhole leak due to corrosion. This was still under warranty, 10 years. and I put a claim in with Kitchenaid at the end of October 2024. It is now Jan. 3, 2025 and on the 3rd call with Kitchenaid, they told me they are still looking for the part. On the 2nd call with Kitchenaid the CS rep told me the part was on the way 2 weeks ago. I have been lied to twice. The work order for this part lists the cost at $521.36 and all Kitchenaid was prepared to offer was 20% on a new Kitchenaid dishwasher. Based on this experience and issues with my Kitchenaid refrigerator, I would highly recommend you not purchase this brand that advertises as a more high end brand. Never again.

Disappointed-broken after a few years of normal use. I know appliances aren’t built to last anymore but I’ve never had one fail so spectacularly so quickly. Especially from what I thought was a reputable brand. I’ve purchased cheap appliances from Salmons that performed better. I do not recommend this brand at all!!

At first, I loved my Kitchen Aid dishwasher as it was whisper quiet and cleaned dishes very well. However, about a year past the warranty period the dishwater started to make a noise that sounded like a foghorn. Not only did I lose my whisper quiet sound, but I also fell as if it is a red flag of bigger problems to come. Even though it is past the warranty, I hoped Kitchen Aid would repair it under something called an "Implied Warranty". Which says products are expected to function for a reasonable period of time ... regardless of warranty. And I think 3 and a half years is not a reasonable amount of time for an expensive appliance to last these days. Kitchen Aid refused to service it.

This machine is touted as low noise. Indeed, the lower DBa attests to this. The machine arrived with some oil inside that was wiped off. Its Normal cycle includes an annoying and constant buzz. Our children's Bosch dishwashers are whisper quiet. We purchased a Bosch dishwasher and have this KitchenAid one for sale, after having it for only a week. In addition, the KitchenAid doesn't perform adequate drying, in comparison to our original dishwasher. Unfortunately we cannot return the KitchenAid, as it wasn't purchased from Costco.

My new KitchenAid dishwasher did not work right out of the box. Dealing with Customer Service was a NIGHTMARE. By the time it was functional, it was already 2 months old. After that, I used it for 3 months before it broke down again. The second Customer Service interaction was not as difficult as the first, but THERE SHOULD HAVE NEVER BEEN A SECOND ONE! The problem both times was a faulty part that needed to be replaced. (First a float switch and second a seal for the soap dispenser.) This is absolutely unacceptable. I have purchased an extended warranty plan which I have to pay for monthly at $72 a year, since the dishwasher is obviously a "lemon." KitchenAid used to be a top-notch, high quality brand.... no more! I will never buy another KitchenAid anything! What's more... THEY DO NOT CARE!

My 5 months old Kitchenaid dishwasher model KDTE204KP has stopped working for 4th time. Touch control panel has been replaced twice but is non-responsive again. I am tired of not being able to use my new d/w. Have wasted hours talking with Whirlpool service department.

Bought a new KitchenAid dishwasher #KDSD204JPS in November 2022. Over $1000.00. Told it was top of the line. Took out a functioning GE dishwasher (7 years old, why did I do this?!.) The pump went out in October 2024 on the "top of the line Kitchen Aid". Over $500.00 repairs to replace motor. The appliance tech said he replaces a lot of these and are poorly made. States his dishwasher is a "GE."

Terrible. Had problems with all 3 of my Kitchenaid appliances less than 4 years since I bought them. 1st it was my induction cooktop. 1st time I used it something blew. The technician had to come back 3 times because it keep blowing some fuse. Finally had to replace the whole board and it worked. 2nd my fridge the led lights went out the 2nd year. And then 3rd year the icemaker will not make ice. My husband fixed that then after replacing the water filter the water dispense so little water. Ice is smaller. And then my dishwasher stop working. Had to replace the circulation pump. Not covered because warranty expired. It worked after 4 washes. Now it's not cleaning dishes well. The only thing I haven't had an issue is my double oven. Here's all the model that I bought KRFF507HPS/KODE300ESS/KICU509XBL/KDTE234GPS.

We moved into our 55+ community final home (new built home with new appliances out of the box from the factory) in January 2023 with a new KitchenAid dishwasher (model #KKDTE204KPS) installed in our kitchen. In less than a year and a half, the exterior door exhaust vent (for drying) has rust present and it is increasing each week. We contacted KitchenAid regarding this and their service department told us that if not notified of this condition within 30 days of its occurrence in the first year, then they would do nothing about it. Further we were told that they would send us a new door to the unit at our costs and the install costs would also fall upon us also. THIS IS WRONG-in all of our years of using KitchenAid appliances we have never had any rust issues with the products.

Not worth it! We purchased Kitchen Aid appliances for our new kitchen and in less than 2.5 years the dishwasher does not drain, the microwave door is broken, the stove top burners are less than adequate to just boil water. The only appliance that works properly is the refrigerator. Don't waste your money on the brand. Customer service is not worth the call unless you buy extended warranty for thousands of dollars. Very disappointed. We are first time Kitchen Aid consumers and definitely will be the last time we buy their products.

Paid $1200 for one of their higher end dishwashers KDFe204kps. Lasted 18 months before it stopped working. I called Kitchenaid and they referred me to one of their "approved" contractors. He's been out to try and repair the unit 3 times and changed a couple parts. Still not working. It's going to be fun when they try and charge me for their service. I called Kitchenaid and they offered me a whopping 20% off my next purchase. I asked which brands this offer applies to and was told it's for Kitchenaid and Whirlpool. That's NOT going to happen.

We purchased our KitchenAid Dishwasher because we were told it was "high end" and as the door panel showed "Made in America." What a dangerous machine! There is only two of us home so the use was certainly low end. Something electrical inside melted in either the motor or the wiring and only that we were home were we able to begin to get the stench of "melted wires" out of the house. It was so bad we disconnected it and carried it out on the porch. Went to Customer Service Messaging the company. Was told: "Nope!" "No problems with that Model and Serial Number dishwasher!" "No Recalls!" Called their Service Help Line - hung up after a half an hour. Wish I had read the Reviews here before I wasted my money. Headed out to get a Bosch never again with this fire hazard!

This is my third Kitchenaid dishwasher. I bought this new dishwasher because of my past experiences with Kitchenaid. Unfortunately, their quality control processes are not what they used to be. In 4 years I’ve had service calls every year of my ownership. I would definitely not recommend this brand based upon this Kitchenaid dishwasher’s abysmal performance experience. Just with the cost of the repairs alone I could have bought a new dishwasher and it certainly would not be a Kitchenaid.

My dishwasher is 2.5 years old and is leaking from the bottom and is not at a connection. It is a top of the line KitchenAid costing over $1000.00. I called service and they said not under warranty. To service, it would be 250 to 500 dollars per Whirlpool service line! I got a local company that said it is clearly a manufacturing defect for a failure like this. Whirlpool said it would give me a one time loyalty discount code which is 20% off a new dishwasher. You must be joking!! I am waiting on a supervisor to call me back. If not, I will put this out far and wide so others know! Maybe we should have gotten a Bosch. Sad thing is I loved this dishwasher until...

Purchased a KitchenAid KDFE204KPS dishwasher in December 2023 from Famous Tate in Oldsmar FL. After every wash cycle the open door leaves a 1-2" puddle on the floor where condensation leaks from the internal vent. Have requested warranty service three times and have had two repairs, but Whirlpool maintains that unit is functioning "as designed". Their response is that we must use a rinse aid drying agent and only the "extended dry" cycle on the washer. This is a work around, not a solution. It is a poorly designed product and KitchenAid/Whirlpool does not stand behind it. "Care" is the last thing you should expect when you try to deal with the Customer Care department. It is all about delay and obfuscation.

On 2018, I renovated my kitchen and purchased ALL NEW KitchenAid appliances from Brault & Martineau ($11,169 Cdn excluding tax), as I have been happy with their products. To my surprise, within the first year, the induction unit, under the ceramic, the microwave-oven fan, the dishwasher soap unit cover, and the refrigerator door sealing, all had to be replaced; fortunately, all were under warranty -- I have taken the time to write to KitchenAid about the quality issues and have not received any response from them, it seems nobody cares!

We purchased a Kitchen Aid Dishwasher a little over 2 years ago. American made, gently used (only 2 people). Today, the door will not close. I really expect more from Kitchen Aid. I called and they wanted me to purchase an extended warranty that cost almost as much as the dishwasher itself, or a monthly service plan for $39.99. A dishwasher should last at minimum 5 or 6 years before even needing service. Our old one lasted 20 years before it started having an issue. Companies need to start making better products.

At only two years old, our Kitchenaid dishwasher had to have the control panel replaced. Between the service call and the part, we could have practically bought a new dishwasher. Kitchenaid customer service was of no real assistance. There is no support for their product, just a referral to a service technician requiring between $135 and $185 just for the diagnostics. While it does an adequate job of cleaning, I would never buy another Kitchenaid appliance. They do not last. Two years is ridiculous!

Kitchenaid dishwasher with the steam vent on front door just below control panel causes the front panel to rust & the fingerprint protective coat to peel off. I contacted my appliance company & they have talked with Kitchenaid multiple times as other customers have reported the same issue. Kitchenaid states it is only a "cosmetic" issue & is not covered under warranty. This is a design flaw & should be rectified by Kitchenaid. When you purchase what is reported as a high end reliable appliance you do not expect it to begin rusting on the front door with months of purchase. Going forward I will no longer purchase Kitchenaid products as they do not fully stand behind their products & will not rectify issues with products that have design flaws.

Awful, awful, awful - Kitchenaid Dishwasher KDTM604K. We purchased all Kitchenaid appliances for our new home and are disappointed with the dishwasher, which had to be replaced in less than 2 years with no warranty coverage, and the induction stove top which underperforms. The double oven and refrigerator for now are working as expected. Two out of the 4 products we purchased are poor. Never again. Kitchenaid asked for my opinion which I gave above and this what I received from them. I guess they are trying to keep their rating up by not posting poor ratings.

This dishwasher ruined our glasses and silverware. They have a white film on them that can't be removed. Kitchenaid and Whirlpool has gone downhill. I'll never buy their products again. We previously had this brand that worked flawlessly for 25 years. We are about to get rid of this one.

Bought a high end KitchenAid dishwasher. After 6 months top rack plastic piece disintegrated, needed replacement. Now after one year the motor is toast. $500 repair. I would not have bought this if I knew the motor would die in one year. Last dishwasher lasted 16 years. Do not recommend.

I've been very disappointed with our Kitchenaid KDTM354DSS5 dishwasher. First, it is not as quiet as my daughter's Bosch dishwasher. But most importantly, it frequently breaks down. Specifically, there are a number of plastic pieces that are part of the tray supports. Most of these have broken at one point or another. Last time I almost decided to get rid of it and buy a new one, but went ahead with the repair. Sure enough, after a few months, another part broke.

This dishwasher started leaking with a failed heating element just over one year of purchase. While somewhat quiet, we missed the damage since we run the dishwasher at night (floors were dried out in the morning). Our floor, subfloor, and portions of the wall in our basement and behind the dishwasher were permanently water damaged and needed to be replaced - Kitchenaid (Whirlpool) was no help and we were forced to file a claim with our insurance company to replace the floor and repair other damage. Now, this 3 year old dishwasher's pump just failed. Maybe we purchased a bad appliance, but we have lost all faith in this brand due to the extensive damage, outages, and failed components. Would not recommend.

Purchased this dishwasher from Home Depot 3 years ago and the motor has already given up and is not under warranty. The replacement motor ordered is the same motor and life expectancy of it is also 3 years; cost to replace approx. $450. This, in my opinion, is not a viable dishwasher to own.

Our dishwasher quit working after 1 year and 8 months. The motor had to be replaced at a cost of $500 which we had to pay because of a 1 year warranty. This dishwasher cost close to $1000.00 and we expected much better quality from KitchenAid. When the dishwasher is working it is very good but we just can't justify such an expense in this short of time and with only 2 people in the household using it.

I bought Kitchenaid, thinking it was a good product. We spent over $8,000 on appliances. After 3-1/2 years the ice maker on the $2,200 refrigerator stopped working. The repair was $400. Today our $900 dishwasher stopped working, and the repair bill would be $600. Both appliance technicians said the problems are common and well known to Kitchenaid. I will never buy another Kitchenaid appliance. The technician recommended LG or Bosch if you don't want problems. I wish I'd bought the Bosch as it was actually cheaper.

I replaced a Bosch dishwasher with a KitchenAid and I must say I am very impressed. The Bosch worked for 12 years, but it never really dried the dishes that well. My KitchenAid gets everything spotless and absolutely dry. It has a great third rack that really frees up a lot of space on the lower racks. I can put coffee mugs and drinking glasses on the third rack as well as spatulas and other flat utensils. It gives me more room on the middle rack and allows me to put my 6 quart mixer bowl in the dishwasher instead of having to hand wash it. A real work saver. And it is also so quiet I can barely hear it running. This is absolutely the best dishwasher I have ever owned. I look forward to many good years using this dishwasher.