Kinetico Water Systems Reviews

When Kinetico got installed we were told we have to change the filter every three months. We are looking for a strong system which will protect all minerals in the water, reduce the hardness and give a good softness to the water. And on top of that, I want the filter system to be operational long time, not three months because we cannot change the filter every three months. The customer service needs to be improved because they need to come at least every six months to check the system and how it is working. That will be appreciated, but that is not happening. Nevertheless, I referred them to some of my friends and they already installed that one.

We had the best experience ever! I wish we would of done it sooner! It's very easy to take care of! The water taste so wonderful. Our showers are great! My laundry is cleaner, the water suds up. And best of all, no more rings from the iron in our water! The company that installed it was also wonderful, Martin's.

I like the Kinetico system. I especially like not having to use the bottled water. However, I don’t know how to maintain the system because I’m not calling Air & Water Supply back. In fact, I would tell others not to ever hire the people in Osage to do the installation because those guys know nothing about what they’re doing.

I had hard water, which I knew when I moved into the house. So, I went ahead and got the water softening system. The Kinetico people who came to my home were well-informed and they also did a good job advising and pointing out what was right and what was wrong. They came in and tested out the water. It was a quality experience.

We got Kinetico's water softener and the Reverse Osmosis for a new home that we built. The company's rep who helped us was very friendly and knowledgeable, and the installation team was excellent as well. The install wasn’t an easy job though. The team had a half day to get it all in and then they’ve come back just the other day and hooked it up into our own system, because the last time I didn’t have a kitchen sink or the refrigerator in place. Now, we haven’t moved in, but everything is going fine. It has been great working with Kinetico. It is a very good outfit and very professional.

The Kinetico water softener system that I have turns my stinky water into good water. I have to put hydrogen peroxide in it to make it work correctly, and it works pretty good. When the rep came out to show me how the system works, he talked to me about reverse osmosis water system. So we got those things too, and we had a good experience with the installation.

I had a good experience with Kinetico. I got a water softener and filter system from them. We bought a brand new house and the water here is really hard, it’s 20-plus grain water. We’ve had systems before and made the decision that when we bought this house, we would buy a water softener and a reverse osmosis purification system. I researched all the products that were available in the marketplace and chose Kinetico. Their system is a genius, the use of water pressure to run the whole thing. It also has fewer issues, maintenance-wise.

Kinetico is the product being sold by the dealer that we used and he recommended it. Since I had the water softener system installed, we have much better softness in the water and nice suds too.

In the previous house we owned, we had hard water and we saw all the damages that it did. We knew that when we built this house we were gonna get a water softener so I started looking into it. Kinetico uses no electricity and has low salt consumption. Their rep was also very knowledgeable. We've had the water softener system since July 7th and I can tell the difference the water has on our skin. Also, we haven't noticed anything on our faucets. There isn't any build-up and any hard water on the glass doors. Kinetico is the only way to go.

I had extremely hard water with lots of mineral deposits around the faucets. We had just bought the house and saw that it was a problem. Kinetico was referred to us and the guy from Kinetico came out and gave me a little song and dance. Before he was even done, I was already sold on it because I liked the technology and the way it was set up, and the name was good. The system has no electricity and it was kinda neat. It also did not require yearly maintenance. Everything is self-enclosed and it requires very little to do, except the salt. It was particularly appealing to me. It is a very low-maintenance system.

I always thought that a water softener filtration system was a good idea. My brother-in-law put the system in his house and I liked it. I went to Kinetico online and their sales guy got back to me on the same day then they came out a couple of days later. The salesman did a great job and answered all my questions. I was happy. The installation went fine as well. It was straightforward. They've been doing it for a while so it went smoothly. I got the Premier Series which got the whole house system and the drinking water. Now, our coffee pots and stuff have less mineral deposits and we could taste the difference in the drinking water right away. I've been really happy with everything. I also recommend Kinetico to anybody who talks to me.

We had hard water and it was difficult to clean. I was looking into the water softeners and a gentleman kind of sold me on the reverse osmosis. We now have Kinetico's quad tank system and the reverse osmosis system. The salesman that I had was very hands-on, knowledgeable, and patient. He was willing to answer all my questions like my inquiry about the amount of salt that would be in the water.

The technician was very knowledgeable and explained what all pieces of the equipment did regarding the treatment of our water extremely thoroughly. He also explained what needed to be checked as well as replaced by the homeowner on a regular basis. We are very happy with the professionalism of the technician.

We had a Kinetico system in a different house and we got in the same water softener system when we moved to a new place. The people that we worked with were very professional. They explained the benefits. Before the water was very hard and now it's soft.

The water where we live was hard and I bought a saltwater filtration system from Kinetico. The sales rep was good and informative. The installers were fine as well but we are having some problems because the system stopped working. It shows it is in service but at the same time you could see that there’s no softening happening because you cannot see drops coming over there and you don’t feel any kind of salt in the water. The system worked fine for 20 days. It happened one time and then, we called them in again. It has happened four times already and the technician has come three times. The techs have been good and receptive but we are gonna call the company who did this for us one more time and find a permanent solution because we don't wanna keep on calling them all the time.

I've had Kinetico for years and years and years now and I love them. We had a system put in in our first house and now that we have moved into a new house, we have another system put in. We have the drinking station and the whole house filter too. Our system got four tanks and is the one that dechlorinates. I'm on the county water, which is very heavily chlorinated, and it's like 26 grains of hardness. We drink a lot of water and we have pets and we feed them a lot of water too. Since the system was installed, the water that's coming out of our faucet is very nice. I'm digging the RO. I'm pretty happy at this point and I highly recommend Kinetico if people can afford it. They're pricey but if you're running all that hard water through your washing machine, dryer, and hot water heater, your appliances are taking a hit. I have told this to a neighbor and I may have talked him into it.

My wine glass had spots on them and I had to put saltwater in to get rid of them. The engineers at our company did research and they told me which company they thought was the best, which was Kinetico. We just had a party of 300 people and there were no spots on the wine glasses.

We had hard water and it was bad. We needed a water system, and my brother-in-law who works for Air & Water recommended Kinetico for me. Setting up the appointment was awesome and the rep was good. The taste was something we had to get used to, but as far as the skin, we love it. I’m very satisfied.

We've got quite a bit of chlorine in our county water and the water softener filtration system was one of the systems that I was told could help me filter that out. I got one from Kinetico and it's really efficient on salt. We also have their drinking water system and we love our drinking water. Also, our installer did a good job on making sure that our pressure was right for our home. We don't notice any pressure differences, either in the drinking water or in the regular tap on the showers or anything like that. I grew up on a water softener, so I'm familiar with the difference in the feel of the water and I feel like it was a really, really good decision. I would definitely suggest to friends to do it. From a health standpoint, it is important to keep an eye on your water. And Kinetico, at least, around here, are pretty much the top-of-the-line that you can find on both sides, the Kinetico drinking water and the water softener.

We had super hard water in the house, which we really needed to deal with. My parents live in Florida and almost every home down there has a home water softening system. They recommended Kinetico based on their own experience and I wanted to go with their suggestion. I filled out an online form requesting an in-home estimate from Kinetico and I received a really prompt call setting up a time for a technician to come out. The technician came as scheduled and was very informative and helpful. He then gave us a couple of days to think over our decision. Afterwards, the install was very seamless and took a couple of hours. It was really fast. Plus, my interactions with their installation team were great. We also took advantage of the free water test. It was great and it confirmed our suspicions that we had really hard water.

I'm on a well, and my well water has a lot of sulfur. The Kinetico product that I purchased was to take the sulfur out of the water. While the smell of the water got better, it did get worse eventually. I had them come out so they can work on it. The water got better, but again, it got worse. Once more, they had to come out and look at it. It got better and now, it's been bad for about two months. While I would call them again, it costs me every time they come out, and temporarily, we can get the sulfur smell better but not completely out.

We have had many water softeners in our life and they have all serviced us very well until this one. We have had the gentleman who installed it back out 3 times and it still is not right. I would like to sell it back to the company for a reasonable price. It has totally ruined my new toilet. We get black stuff all the time, worse than before the softener, we have a sulfur smell since it has been installed and we get rust looking residue in bathroom shower and glasses. Have never had any of these problems anywhere else we have lived or with any other softener and we have at 2 or 3 different brands.

The water filtration system at my lake house in Missouri quit working. I called Kinetico and told them I wanted their rep to come out and he made an appointment. The guy who came was really nice and very professional. He had a background in construction and my husband is also in construction which was good. He communicated very well. He also educated us on the new things that had to do with the water softener systems. I'm really impressed with the system. The guy who came out and installed the system did a great job as well. He bent over backwards and made sure that we were happy. He would also have ideas about something we would wanna add later on like an outside faucet. He was very good at what he did.

I have a water softener in my full-time house. In my condo, we're on a well and the water's just terrible. So, I started looking into water systems cause I was limited on space, and my neighbor said I should look at the system he got. I called different dealers and the first one wanted me to buy a 2055 model. I started looking around a little bit more and then I came home to Omaha and went to the Kinetico dealer there. It turned out, the owner lives a block from me. I talked to him and he told me to do a little more research because he thinks that I shouldn't deal with who I was dealing at that time.

My wife and I have been talking about getting a RO system for quite a long time and we just weren’t very happy with the water quality in the community that we live in. The water department has had some problems on a few things in the water and they were having trouble removing them. So we researched and we knew somebody that purchased a Kinetico water system. Then we looked online and looked for people in the area that might be a dealer for that type of equipment.

We’ve been with Kinetico for quite a while and we have the water softening system from them. The drinking water filter we had for the kitchen started to leak and when we replaced that, we went back to Kinetico's local service personnel here and they did good service during installation. We've noticed the difference in the water drinking-wise. However, this new system has a lot more water pressure going through it than the old one that we’ve had. But it's been great working with them and we’re happy with their service.

I grew up with a water softener in a place that needed it badly. The water was very hard and had a sandy soil so the softener became a really good use. I did a free test for the Kinetico water softener and it worked well. The installation went very smooth and everybody was good. We have the softener for a little over a year now and the experience has been great. I used to have burn marks on my skin 'cause the hot water was so hard but it was gone. Kinetico was great to deal with and I could tell my friends to go with them.

The lime in our well-water was high at our place. I was then advised by another person that had the Kinetico system that it is doing a good job for them. Because of this, we decided to try it. It was fairly easy to get a hold of them and make arrangements for them to give us an idea of what it all entailed, and the cost, and what it would take to install it. They made all the arrangements that worked with us on our time schedule. Everything seemed to be fine. The salesman who came to my home explained the system and how it worked. He was very convincing that it was a good system.

A water quality test was done before the house was built and based on that test, we got a water treatment system from Kinetico. We got a quote from Bill at Water Quality Systems in Charlton, and he came out and gave me a price based on the test results. And then, they did another test, and he had to adjust the size because it had settled for a while. He put in the system, and we've been using it. We called Kinetico a couple of times because the tech had put the filter on too tight and we couldn't get it off. I didn't want to use a big old wrench and break it. But as far as the system working, it has been flawless. It's just something that we have to maintain from time to time, add salt and change the filter. Every once in a while, the water smells a little sulfury, which is the time to change the filter. Other than that, I would recommend Kinetico to others.

The house that we currently live in has about eight grains of water hardness. We have the smallest Kinetico that they make and it has been serving its purpose flawlessly for 30 years. We love the softer water. About November last year, it was time that we rebuilt the thing. Kinetico came in, they took it, put a new bed in it, and rebuilt it completely from the ground up. Now, we’re back on a new fresh unit again. Then, in April, we bought a house on the other side of town which has 20 grains of water hardness. We needed something military grade to handle that kind of hardness and I would not even think about anything short of a Kinetico for that. They recommended the top-of-the-line unit and I wasn't even gonna question that recommendation and told them to put it in.

Shiloh Water Systems said the water needed to be cleaned and they recommended Kinetico. The sales representative we dealt with was very knowledgeable and he told me what we needed. I told him to sign us up and he did. The team also did a good job on the installation. There were no issues with the system and the water softener has worked for me. The water is much better now. It's clear and there's no smell to it.

I got 25 years out of my old Kinetico system so I figured I’d go back with Kinetico. The installation was finished in one day. The system was the new one with the two tanks, with the backwash and the pre and the post filter on it. Backwashing is simple and the guy that installed the system walked me through everything. The water is a bit better than the old system's. I just noticed that when the old one quit working, it had the bad taste and the Sulphur content is back again. But it’s all hunky dory now.

Setting up an appointment with Signature 735, the company that installed our Kinetico full softening system was easy. The team that installed the system was very professional. they came out two days later, and they did it in a very little amount of time. They were independent and they didn’t even require a lot of watching from me. They were quick and efficient.

I purchase the whole house water softener from Kinetico as we have very hard water where I live. Setting up an appointment with them was very easy. Their reps were very professional and they knew what they were doing. It was a very good experience with their installation team too. The company that installed it also took care of my air conditioner, HVAC system, and instant hot water heater. Since purchasing the Kinetico system, I've noticed a difference with the laundry and the dishwasher. Even the drinking water is a lot better.

My water was high in iron. A Kinetico water filter was installed which was a less than a day project. Since having Kinetico, I've noticed that my water's better.

We had a Kinetico before in our first house. We had a lot of sulfur there and the well water was hard. Kinetico worked well with that. We thus wanted to go back them again when we moved. We knew how to operate the system and had good luck with it. The Kinetico water softener we have right now, we've only had for four months and we really like it. It's really conservative on the salt which I'm really glad about. We hardly use any salt compared to the other one we used before where we used a lot of salt. I would recommend Kinetico.

I paid Kinetico $5750 for a whole house system. They removed a dechlorinator that wasn't working and Chuck ** (general manager) promised in writing that he will refund $900 for the dechlorinator that didn't work. 5 months later and all he does is lie, and lie. I still don't have my money. Kinetico corporate doesn't care, I have hired an attorney to get this thief to court and get my money back.

Salem had some major concerns with their water this year and my husband has renal failure. Also, I work with people with disabilities that are fragile and they stay at my house on weekends. So, I had to have a water treatment system. I called a lot of different companies and Kinetico happened to be in Salem or at least close to Salem. And they got back to me and answered all my questions. Then I had a ton more questions for them and they came back with answers for those. After that, they came out back with me. They tested the water as well and the rep who came out was really good. He went through everything and he seemed to do well. He was also very thorough and very knowledgeable.

I researched on water softener and filtration systems because of the water buildup on the hot water heater. I got a water softener and filter from Kinetico, which is local here in Mt. Angel, and I had a good experience with them. In general, the owner, Mike, has been tremendous and the interactions that I've had with the people there have been wonderful. Since their products were installed, I've noticed tremendous differences and there has been no buildup.

We had a Kinetico product for 20 years then we moved to a different property. We didn’t wanna change what we were already used to that's why we got a new one. The product is mechanical and requires no electricity so it’s pretty self-contained and easy. The installation went well. The installers were able to do the job and I wasn’t needed on the property to supervise. We're happy with Kinetico. It's a quality and reliable product that's why we stuck with it.

Kinetico explained what they found in the water when they tested it and what system they recommended, and we went with that. I got a water softening system ‘cause I had hard water here in my house, and they got it installed pretty quick. However, we had some issues after it was installed. We had it break open and leak a couple times, and it was leaking all over the place. But the owner of the company got with me and got everything worked out. They sent their installer out to fix it, but the next day, it did the same thing. They sent someone else out to fix it, and we haven't had any problems since then.

Our water was lousy and I was fed up with Culligan. A neighbor had similar problems and they had a system installed. It sounded like it worked for them so I hired the same company they had and that company picked the hardware for a whole house filtration system. They were good with the installation and I got the Kinetico PS 1354x model. It was an improvement over our previous system that was 25 years old and was dead.

I was at a home remodel show and the booth next to me was a water guy that did home water systems. He told me to bring in my water. I tested my water, and I couldn’t believe how much chlorine was in it. The water guy was using the Kinetico system. I did some research on it and it seemed like a really good system. I bought the reverse osmosis water system, and it works really well. We like it. It gets rid of all the chlorine and the other crap out of my water that I don’t like.

The system that I had before was old and wasn’t working. I had Kinetico come in and give me some idea for what can be done. I was leaving on a trip to Canada in a few weeks and I told them that I would like to have it done before then. They fit me in, came in, and installed the system so I was able to leave with the system operational and on. I had a full system installed and the tech did the job well. He checked the old system out and did the best he could. He then came back and installed the Kinetico system. He had some help from somebody else.

The old water softener I had all of a sudden had air in the line and our water started tasting like salt. The Shiloh Water people who sold Kinetico's products told me about Kinetico and I got a new system from them. Their reps did a really good job and they were professional. They had nothing but good things to say about Kinetico's product like it was top of line and the absolute best. The installer did a good job, too. I called Shiloh a couple days after I had it done and I told them that I felt that the water tasted better than it ever had in the 24 years I've lived in that house.

This is our second house that we put a Kinetico system in and I can't speak enough about the company that put the system in. About 18 years ago, our very first house had a well and what you could see everyday was literally gravel. This company is not even close to us. We had one in our town but we chose that company because they came to our house and sold us the same exact thing, and the person gave us the information and the pricing and told us to call him if we wanted. On the other hand, the others barely left our house without a check.

I newly purchased a home and I wanted to upgrade the filtration and softening system and provide the best water possible for my family. It was very easy to set up an appointment and Shiloh Water came out and assessed the situation. They presented some options and I chose to go ahead and move forward with Kinetico. It seemed like a good quality product and I purchased a softening system for the whole house. It was only about a week before Shiloh was back out and executed the install. All around, my experience dealing with them was fantastic. The water seems great now. There is no smell and it tastes good. It doesn't seem to be leaving rings and stains on the plumbing either.

We've had a Kinetico system for about 25 years. It worked well and we didn't have any problems with it. The system measured out the water that was coming through and when it was time for it to flush back again. Then it quit working. It wore out. Since I thought it was a good product and I'm familiar with Shiloh Water Systems in Silverton, Oregon that put the system in, I called one of the guys that had been out here before to service the unit and he said that something's not working on it. And that we needed to rebuild it again. He replaced the head and then we basically put in a new system and upgraded it to a salt system. So far, I've been checking my pH, and the pH has been staying on where it should be. And everything in the system seems to be working okay.

The water results from our well required that we get some kind of arsenic system per the town regulations. I reached out to Advanced Water Systems in Charlton and gave them a copy of my water results. They put together a recommended system from Kinetico and that's what we agreed on for my home. The installation was done by the same company. The person they sent out told me when he was gonna be here. When he came out, he did the installation of the water softener and the arsenic filter system and reviewed everything with me. He also showed me the maintenance that was required on my part. It was smooth and quick and they were readily available if I had any questions.

I had a brand new house and the rust that I was getting in the water started to stain products in the house. Kinetico was the one in our area and I like doing business with local companies that is not dealing with Culligan. I had Culligan formally in Connecticut and I was not happy with them. They were too big. So, I chose to go with Kinetico and the local team that uses their product were the ones who installed my system. They also service me if I need it and things went very smoothly with them. I like them very much and the rep I worked with was fantastic. The owner of the company was also involved and I'd give a very high rating to the technician that he had down here installing it and completing the work. They were very good, very pleasant, and very informative.

We're on well water and we have really hard water. Our water also has the sulfur smell which wasn’t gonna work for my family. So, we decided to look into water systems. I liked and appreciated that Kinetico came out and did the water test. That really sold us on their product. I got from them a whole house water filtration and softener system. Setting up the first appointment was really easy. There were so snafus. They quickly found the date that was mutually beneficial to us, and set it up.

I started researching water filtration systems due to the little spots the water leaves on my car and on the windows after I wash it, and there are the hard chemicals on the pipes and faucets. My wife also wanted her hair to feel different after a shower. The licensed installer was pushing Kinetico and we went by their advice. Plus we didn't read anything poor about the system. We got a full-household softening system and there was some confusion at the beginning when we engaged the contractor. He had some turnover as far as employees go and ours got dropped as far as implementation, but the owner rectified it. He apologized, called and got the system set up.

We started with a sock filter from Kinetico and it takes care of the big debris that could get in the valves of the toilet. Our water is pretty good but we noticed some limescale, and so we had them test the water and they told us what they thought we needed, and that’s what we put on. To find people in this day and age that don’t do a sloppy job is very uncommon, but the people from Kinetico did a professional job of installing both the sock filter and the salt filter. They knew what they were doing and they were clean. They showed up when they said they were gonna show up. I give them a call when I wanna order supplies, and they're no-nonsense. They are able to get the supplies out with no problem. Our water is a lot softer now and we use less soap. The system also cuts down on the film in the plumbing ‘cause eventually, the film could cause other issues like a hot water tank.

We used a water filtration system in Minnesota for the four years we were there. Then when I wanted to get a system installed again, the appointment with Kinetico was the quickest one I could get. The guy who came out here for the free water test was very good. If he wasn’t the one who was testing the water and telling me about it, I probably would not have bought a water softener and a filtration system from them. The installation took a while but the one guy that did it was fantastic. When I had an issue, I called him back and everything was fine.

Kinetico Water Systems has a good product. I actually had a unit in another house across the road. I bought it from a guy at The Water Doctor and I was very happy with it. When we moved in with my dad four years ago to help take care of him, his house had hard water and I didn’t wanna drink it. I wanted something that didn’t run on electricity and has low maintenance so I decided to go with Kinetico again. The sales rep did a good job. He was very polite and thorough on testing the water and showed me what the results were. All I knew then was the water was four times hard that it starts staining things.

We purchased a Kinetico system, water softener and iron filter approx 2-1/2 years ago. We replaced the iron filter last year and are in the process of replacing the water softener now. I do Not recommend the Kinetico system at all. It did absolutely nothing to help with the iron problem of Florida water! And they promised that it would, because that was my main concern. Now, $3,500 later we are starting all over again.

Our good friends at Shiloh have taken care of our well water for a long time. Up here in our area, we have things like iron and manganese in our rocks where the aqua floor is. There is also some arsenic due to volcanic activity in the past. Our friend there at Shiloh told us about Kinetico Water Systems. We’ve known him as a friend and a business for almost 30 years. As versions and things get updated, we learned more about our water system. He has been a great advisor and he's top-notch in this area.

I’m on a well and I have hard water, and it was leaving spots on everything. I did an internet search for water filtration systems and the organization in Sweet Home popped up and they sell Kinetico. I liked the availability and closeness and I assumed it worked well. I got a water softener and it also has filtration. It was good interacting with the rep and I didn’t have any problems getting hold of somebody. They came out, did a water test and scheduled the appointment to set up my filter system. The first one they put in was not large enough so they had to eventually come back and put in a bigger one. I enjoyed talking to the installation team. They were excellent. The filtration system is working great. The water is soft and there’s no hardness. It doesn’t leave spots like in the shower and I also have it hooked up to a hose where I can use that to wash the car. So, it’s been super.

My house is pretty old and it is on a well. There was a lot of iron in the water system, so it was turning the appliances orange and the water wasn't very drinkable. Plus I own a company where we have to use food products and I couldn't use that water for the food products at all because it was contaminated. So, I needed some sort of filtration system because I didn't wanna switch to city water. It doesn't taste that good and it's gonna cost me a lot of money.

The Kinetico water softener regenerates based on the amount of water you’re using, not on time. It seemed to me that all the other ones we looked at had a timer and would automatically regenerate whether or not you are using any water. So we liked that mechanism with Kinetico and that’s the real reason that we went and decided to do it. We got a new system last year and it was easy to set up an appointment.

We had our water tested and it had iron, magnesium, and lime in it. Kinetico was recommended and we liked that it didn’t require any electrical power from outside. We got their filter system and the installation went smoothly. Their reps were all very good too.

I had a Kinetico water system 30 years ago and it didn't break. It lasted but finally, it gave up so it was time for a new one. We set up an appointment and the people at Kinetico were great and very helpful. We got the mid-range water softener and the installer was fantastic. He answered my questions and was very helpful. He also said that I could always call if I have more questions.

I called a water tester in our area who's the distributor for Kinetico and that was the only brand he recommended. We got a Kinetico water softener for the iron and the manganese in our water. Bill, the gentleman who came out, was really helpful, and the people who installed the system were great. They were clean. I can now wash my white clothes without having rust stains on them, which is really good. I also color my hair and my hairdresser had said that she could tell that my hair doesn't look quite so brassy. She couldn't feel the minerals on my hair as much. We're also just making sure we can drink the water out of the tap and it tastes good. Everything seems to be going really well and we're happy with Kinetico.

I was concerned with the quality of my water and there were discrepancies in the water test. I looked into a water filtration system and bought a reverse osmosis filter from Kinetico. The reps were awesome and the guy I dealt with was very professional and knowledgeable. Likewise, the installation was very professionally done and the young man that did it was very good at what he does. It has been a few months now since I've had the system installed and the water obviously tastes better and the ice is better to the ice machine. The product itself is great, but I was really impressed with the combination of the sales and the installation, which were top shelf.

We use well water and when I tested it when we first drilled the well, it was borderline with high-iron content. After about four years of that, we decided to reach out to someone that sells the Kinetico stuff. The reps did a good job and got it installed. They explained everything to my wife on how it works and how to change the pre-filter on it. It was dumping too much water so they readjusted it and everything’s working great. We could definitely tell a difference with the taste. We also don’t have the hard water spots when we wash our cars and laundry.

Was very happy with system and the company that supplied the water softener system. The person was very knowledgeable about products along with the testing the water as well. He also returned to check to make sure we were happy. I did think the system was a little expensive but I think it will work well for us.

The process was very smooth. Since having the systems, my water is not hard anymore and everything has been great with the quality of my water. I would highly recommend Kinetico.

Joseph was very professional and businesslike. He did what needed to be done, and explained everything to my satisfaction. My one complaint is not with Joseph, but with the way in which the service contract is billed. The relevant service visit was free, and was not charged; however, I was setting up a new service contract. That contract is billed a year in advance, and that part not only was not explained, there was no indication on the bill that this was for a payment being made in advance. I hand wrote on the receipt on the line which simply says 'labor' that this was being paid for the coming year. This fuzzy way of handling the billing itemization of the annual service contract is pretty lame in my estimation, and not consistent with the otherwise quality service being provided.

We are the owners of a well that supplies water to several residences and as part of the responsibilities or maintenance of that, we had to water check for various elements, and arsenic came up a little higher than it should've been. We started to investigate the different ways of removing arsenic, and I was put in touch with a wholesaler of water filtration systems. They gave me the name of a gentleman and a company not far from where our well is. It was through them that we had this project installed, and they are the ones that carried the Kinetico line. We purchased a water softener, and also a point of view system to deal with arsenic.

I had a lot of Sulphur and rust in my water. One of our friends put Kinetico in their house and the system works. I had the same issue he has so we got one ourselves. It was convenient setting up the appointment. The rep came here and did a good job. He showed us what we needed and took a sample. Since the installation of our system we have no more staining on the toilets and sinks.

My sister just recently had a system installed at her Yuma Az. home, and she loves it. My home is near Surprise Az. About 180 miles away with approx. same level of hardness. Got a quote on same system and the quote was a $1000 higher and I was told I would have to get new resin tanks every 4 or 5 years at a cost of $376. They have the right to charge whatever they want, but not getting my dime.

All facets of our experience have been exceptional. All of our points of contact were knowledgeable and thorough - sales, installation and customer service. The system is working well with minor adjustments to meet expectations set with install. I would recommend this product to everyone in need of water softener and purified water system.

When asked about the details of the water softner range to the customer service officers, I was told it is all in the website. There was no explanations about the product and service at all but they were quick to quote £1750.00 for the product!!!

The reps knew what they were talking about, and if I had any questions, they were able to answer them right there. They were super nice and helpful. The installers were excellent as well. My water has a lot of minerals and I like Kinetico's water filtration system. It's nice and I can see the difference, especially in water pressure. There used to be a lot of mineral buildup in my shower and in the sinks, and that's gone now. However, the first time I tried to follow the video on YouTube and changed the filter, I made a mess because I was trying to keep up and I couldn't. It was a little hard to follow. Luckily, the guy showed me how to do it, so I knew what I was doing.

There is a lot of calcium in the water where we live so we were trying to minimize what kind of damage that does to all the appliances over time. Our friend had his house remodeled and referred us to the guy who did his water filtration system in the next town over. We used the same guy and happened to do Kinetico. My wife did a lot of research and she said that Kinetico seemed to be the one that she wanted due to the reputation and people's reviews about them. The installation guy came and looked at it. He gave us a bid because we had a brand-new house built and there wasn’t anything in there yet for a water filtration system. We said okay and then when he came, he brought everything with him and did some of the revamping of the plumber that plumbed the water in the garage. He fixed that plumber's mistake while he was there.

The town where we live in has very bad water. We bought Kinetico's product and we had a good interaction with their reps. We were happy with their service. We are also happy with the product. It's the one on the sink and it removed all the grit. If you need clean water, we would recommend it.

I live in an area that is known for really hard water. It's not dangerous but it has a lot of minerals. So it can smell and be colored. I ended up going with Kinetico because it was the only under-the-sink system we could find that was powerful enough, with the added pump that we have, to also work with my refrigerator. They require a certain amount of pressure to actually work, like for making ice. I've tried other ones before and they didn't work. We had water but it couldn't power the refrigerator. Kinetico's under-the-sink reverse osmosis drinking water station base system is very expensive but the guy who came and installed it was awesome. He was a really nice guy. We've had it for a little over a year now and my refrigerator works.

A big thank you to Tim and Deanna at Kinetico Quality Water of Polk County for installing the best water treatment system we've had. This is probably our 6th or 7th water treatment system we've had installed in different properties we've owned and this is by far the best unit, best water, and best service we've had. Clean installation, great water quality and a general feeling of being well taken care of. We highly recommend you and your product!

Our water softener broke, and we had really hard water with lots of iron. My boss's mom used to work for Kinetico, and he got a system in right before we did. I went online and got the appointment set up which was super easy. The rep that came was pleasant. He did the test and went through the system and how it would benefit us. However, I felt bad for the installation guys. Our pressure tank busted on them, but that was an old tank so we ended up having to buy a new one. Everything went wrong for them, but they got it done in a day and it worked out. We had used a different brand and Kinetico is much better. With their system, I definitely don't have to clean my tub and shower as often. I also don't have to buy bottled water anymore, and my dishes aren't cloudy when I wash them. The only thing I didn't like was the price, but you get what you pay for. It's a good investment.

We've got our own well and it was really high in iron. It was turning everything orange, including the white showers, sinks, and toilets. Things were already getting stains, and we'd gotten some really good reviews from a couple of people that we knew about Kinetico, so that helped. We decided to go with the full Kinetico water softening system. It was about $4,000 and we were able to put it on a Home Depot credit card with 0% for two years, so that was a big selling point too.

My Kinetico system has been in for a month now. I have been very satisfied with softness of my water and the great taste. It makes cleaning so much easier when the water is not hard. All of the employees have been so nice. They are true professionals, starting with the salesman to scheduling personnel to the installation men. The installation men always wore shoe coverings so they did not bring in dirt and ask my opinion on everything they did. They left my house with nothing out of place. My experience was perfect and so is my water!

We were very unhappy with Culligan's system and service, and we could tell it was a night and day difference the second we got the Kinetico system. I had the under the sink RO system and then we did the WaterSoft home filter and softener system with Kinetico. I heard a commercial on the radio and what prompted me to check it out was the fact that it doesn't use electricity.

Clean thorough install. Installer and follow up customer service rep very informative. Explained system and process in detail. Water is no soft, drinking water is amazing. Highly recommend this service and Martin Water Conditioning to everyone with hard water. System is extremely quiet and virtually no maintenance needed. Best decision made in a long time. Money well spent.

We had a Kinetico reverse osmosis drinking water system installed in our Florida home. The sales people were extremely helpful, knowledgeable, and positive. The installer was prompt, professional, neat, and experienced, The drinking water has been the BEST we have ever had and we HIGHLY recommend this company and this system to anyone wanting high quality, pure water!

10/22/2018 We received a new Amana furnace last Wednesday, October 17, 2018. After a fall furnace checkup, it became necessary to consider purchase of a new furnace. We quickly made the decision to purchase after a temporary fix, but unfortunately the furnace just quit before delivery. Aquarius came over with two space heaters to help us while we waited through a few cold days for our installation. The three gentlemen installers worked hard and were very pleasant so we are very happy with them and the company. We had a fine experience throughout and were grateful to the Aquarius for their service.

I purchased unit 3/5/2011. When I purchased unit I was told it be care free and last 10 to 20 years worry free. After purchase I still noticed sulfur odor and purchased SC1054 filter. I was told this would extend the life of the softener as well as filter odr and iron. I was hearing new noises from the filter and called for maintenance. Not only is the filter no longer functioning but the iron build up has ruined the softener. 10/22/2018. I am not sure I should purchase a newer upgraded filter and new softener for $6300. I thought the softeners were supposed to be able to be refurbished but am told that is not the case. Worked well for seven years but the price seems way too high to comparable systems.

We bought a Kinetico water softener and their installation team was wonderful. I was kinda concerned because the guy that I talked to wasn't the guy that came out to do the install. I was worried he wasn't gonna know everything the other guy and I talked about, but he knew everything so I was very pleased. Since the installation the difference with the water is like night and day. I can tell it in washing dishes, in showers and laundry. It's expensive, but it's well worth it. I never thought I could have this quality of water here.

I've had Waterite in the house for a few years and I've been getting iron bleed through on that system. I'd get that orange stain in the toilet bowl and even in my shower. It's pretty common with the single tank electric type units, so when I saw the performance of the twin tank non-electric, I had to have one. I work for Aquarius Home Services which is a Kinetico dealer, so I've been installing Kinetico for a little over a year now. They've hooked me up with a good deal and I got the RO system. Installing and servicing it went well and I did the water testing myself. It has been a good product so far and now I don't have any more iron bleeds throughout the house. We also have the K5 drinking system and I'm loving that too. Kinetico can take care of tannins, sulfur, and any other water problem, and I've been recommending them to everybody.

We are very satisfied with Kinetico's service. Great prices and great customer service. We love our system. We had a hiccup and needed a technician. We received service the next day! I am a Realtor and I will recommend you for sure. And we recommend your company to our friends. Thank you.

My community had high levels of radon gas and other organic materials in their water so I contacted the people with the state to ask about getting materials to test my well. The test came back with very high levels of a lot of things. I did a little research on my own and Kinetico was the most complete service available. A lot of the other places did one thing and if I wanted something else, I had to go somewhere else. With Kinetico, they were a full-service deal in terms of dealing with the problems that I had.

I had concerns with mineral staining and car water spots. I did a Google research and met with a Kinetico rep and he knew what he was talking about. He was down to earth too. It seemed to me that Kinetico was a good fit and I bought the water softener series. The installers were great. The mineral stain has gone away since the system was installed. We also have the deionizer for washing cars and I noticed an improvement in that as well.

Kinetico was installed in the house that we own and rent out. Our renters requested that we get a system for our house. They’re about to have a baby and they think the water was too hard and wanted it to be better for their baby. We live in a small neighborhood with its own well system, and we asked neighbors who they recommended. One of the neighbors had gotten Kinetico. We looked into them and it looks good. We got the whole house softener series and it was the most expensive option that they had. Kinetico's team seemed to know exactly what they were talking about. Our renters said the system is great. They have noticed a difference in the water.

When we sold our home in May, we had to install a water system as part of our closing because we had such severe iron issues. I've always known that Kinetico has been a good company so we contacted a local salesperson. Greg came out and was awesome. He was very personable and extremely customer-oriented. If I ever had a question, I could just pick up the phone and call him. If he didn’t answer, he would always call me right back or answer his text messages promptly. I enjoyed working with him. In fact, we just moved to this house in June and we bought a second unit from him. The installers who put in the second unit were nice guys too, and when either installs were done, Greg followed up with us. He did a good job and he was genuinely nice. He should be given a raise.

We had hard water and, through a friend, we learned about Kinetico. We called them up and they returned my phone call, then we set up an appointment. I was talking to one of the owners, and he was very nice and he always returned phone calls. They did a free water test and that went as an easy process. I met their guy on site, took a look at it, and went over everything. They then installed a water softener with some filters on it. Now, we're still working on stuff, but it softened the water. Kinetico did a great job, they showed up on time and I had a fantastic experience. I’d tell my friends to use them.

I had bad iron 'cause I'm on a well, and I had three people come out to my house for it. The first one forgot to water test it. The next guy came out but their warranty was only good for 30 days. Then I had Kinetico scheduled, and their guy Brandon came out and he was awesome. He was willing to look at it, and he walked me through everything. I told him I'm a visual guy and I wanted see what I'd be buying. He said, “I'm going to the warehouse tomorrow. I'll make you a YouTube video.” He actually made me my own video and sent me the link to it. He was very helpful. He did a very good job in not only selling me on the product, but also building my confidence in Kinetico.

My other water softener system went so I purchased a Kinetico Water Systems that lasted as long as the first one did. The lady that sold Kinetico Water Systems to me was good. But after I got it in, she promised twice to come and see it and she never did. She also said that she would get me something to test my water to know that it is getting softened but I didn't get that. I'm not very dissatisfied since we're all people, we all make mistakes and don't follow up sometimes. But I would feel better if she followed up on it right away. I called a Walcott in Janesville so one of their men came out and checked the water system out for me. I told him there was a cover that wasn't put on and I wanted to know if I had put it on right. Now, I don't have to check it and it seems it's giving me plenty of soft water. I had the little problems but I like my softener and I'm extremely happy that it doesn't use as much salt as my other one did.

I had hard water in the new house that I bought, and Kinetico did all the tests and they recommended the water system that we needed. I went with their recommendation and the installer came to put it in. I've had the system since January and there's no more hard water.

I moved into a new house which was on high manganese community water. So, bath water is brown and there is an odor to it. Somebody posted an ad about Kinetico in a networking group and I decided between them and Naturalogic. In the end, I went and bought a softener from Kinetico. Their sales rep was wonderful and very nice. The technicians were very nice as well. However, when they installed it, they drilled from the garage onto my crawlspace and cut an electrical wire. Then when they were tacking stuff up, they hit a ground line. Eventually, they made it right by sending an electrician out, but they installed on a Friday and I was without kitchen lights and exterior back lights to my house until Monday.

The water coming out of the spigot was closer to a drizzle than it was to a stream. I replaced the filter but that wasn't the problem, so I started researching to go to the next step. Our previous unit was a Kinetico. I called Kinetico and described the issues that we were having. I knew who their people were. They have been out previously too to try to remedy the thing. Thinking it was our old unit, we tried different things.

After getting notices from Chatham County about the quality of our water, we looked into water softener filtration systems. We bought a water system, the hot water tank, and the cold water tank from Kinetico. The installation was very good and professional. They got it done and we were very happy. The quality of our water is better than before. We like it. The hot and cold water are better than bottled water. So, we enjoy it. We put salt in the water softener, and there are a couple cartridge filters we put in every now and then. They last for 18 months to two years. If we need to put the filters in or if they’re out here to do something else, we call them and have them put it in. Kinetico is a quality company. They showed up when they said they’d show up. They did the work and they charged the fair price. I have recommended them to friends.

Kinetico sold the brand that I was interested in. They came out, we talked, and I got a water softener from them. It was pretty straightforward with their reps and they were easy to deal with. The installation was part of our package and they were very open to whatever time I was available to install it. And they covered the carpeting and everything with plastic so they wouldn’t mess it. They did a nice job. Also, the water has been a whole lot softer since we got the system.

A family friend told us about LTM, a dealer of Kinetico water system products. I just moved into a new house and I purchased the water softener and the dechlorinator of Kinetico. My experience with the customer service was good. The reps answered any questions and met any needs that I had. The installers did the installation of the water system in the time that they said they were going to. Since the system was installed, I can sense a difference in the water when I take baths, but I don’t notice any difference with the drinking water in using the dechlorinator. Still and all, my experience with Kinetico has been good.

We moved into a house that is on top of limestones and the water tastes really limey. I grew up with reverse osmosis and I'm a water snob, so I like water to taste good and it’d be good for you. My sister, as well as one of my friends, has Kinetico water filtration systems. They have done a lot of research, but especially my sister, and so I decided to buy what she chose. The Kinetico rep I dealt with was great. She was natural and friendly and she was able to inform me about what we needed to do. The installation team was great as well. Since having the system, our water has been very good. Kinetico is a good solution to know that you’re drinking safe water. You own a long-term solution and it's cheaper than buying bottled water.

Our water heater blew up and slattered our basement. It was right around 20 years old or close to it and I’ve been told that when we get a new water heater, we should also get a new water softener. We learned about Kinetico online, made a phone call to them, and they came right out on the same day. Their salesperson, Kathy, was excellent and because of her, we ended up purchasing an electric water softener. Kathy sat down with my husband and I, and explained both the regular and electric processes. If knew somebody who had the regular Kinetico water softener, we might have gone in the other direction. But we didn’t learn from a friend until later and that is what they’ve for about 20 years. But when we bought from Kinetico, we were just sticking with what we knew best at that time.

The water tastes great but the system itself is SO INFURIATINGLY DIFFICULT to deal with. Changing filters is a NIGHTMARE. I am not a plumber but I am capable of doing some things myself. The box that houses the filters is too cramped and the mechanism for screwing in the filters is a NIGHTMARE. Each time I try to do it myself, I end up cutting my hands all over, with a gallon of water all over the floor and my temper at the boiling point. Each time I've ended up having to call in the person who sold me the system. He has shown me how to DIY and I've watched videos on YouTube but the system is so badly designed that the only people who can change the filters are people who do it for a living. People like me, who try to do it once a year, will end up enraged.

What a fantastic experience! From start to finish Great Water Company staff were grade AAA! Prompt response to email and phone calls. Showed up on time and performed a perfect installation. To top that off their office called the next day and to my surprise called back a month later to check on the product and if we were happy with the performance! I have used Kinetico in the past and because of that experience I came back when in need of a system for our new house. Thanks for a great product and superb service.

I was told by the salesperson that I could transfer payments to a no interest card for 15 months. 3 days later when I was ready to do a transfer, he was unavailable for guidance. I ended up having to pay the money off all at once which I didn't plan to do. Also my salesperson promised to come to check the system on the installment day after installation. It has been 7 days & I have received no calls or visit.

Your technician thoroughly inspected the water system and discovered three line leaks which were causing me to use more salt in the system than necessary. Subsequent water tests and explanations caused me to install a UV treatment system that was needed. I feel I understand my water quality because of the extensive explanations your technician gave. I am already recommending your company to friends.

I live next to a dump and I was drinking the water for a long time. I started thinking about the contaminants that were in there. I sought some reports from the trailer park, which is not that far away, how bad the water was and I realized I’m probably on that same well. So I purchased a K5 from Kinetico Water Systems. I just went online and called the County. They knew that the water in our area was not good, suggested I get a water system and gave me the numbers of Kinetico, Callaghan, and another company. I called up the three and had them all come out.

So I love that the Kinetico system can remove iron and I did not need a separate device to do so. It saves a lot of room. The installer was very nice and went the extra mile on placing the brine tank in a place he wasn't sure was going to work. His work is very clean and presentable. It has only been in for 90 min and I can already tell a huge difference in our water quality and can't wait to use the RO system after the 2 clean out cycles.

We should have been sold the K5 drinking water station, instead we were sold one year ago the A200 Drinking System. In our judgement we were misguided. The following are contaminants in our water supply. Our supplier is Del-Co Water Company Inc. Atrazine, Bromodichloromethane, Chlorate, Chloroform, Chromium, Dibromochloromethane, Dichloroacetic acid, Radiological contaminants, Total Trihalomethanes and Trichloroacetic acid. Source: ewg.org (tap water database).

My other water system from Kenmore went out and I got Kinetico's water softener and reverse osmosis. After doing research, Kinetico is the better product to get, and I'm happy with everything it's supposed to be doing. A sales representative named Brian came out from Chandler, Arizona and gave us a demo. Then, one of their guys came out, installed it and explained the system before leaving. Brian came out yesterday and made sure everything's working good. Now, the water's soft and everything's going along good for us.

We've had Kinetico for a long time. The last water softener we had, which was probably 23 years old, blew up inside so we had to replace it. Kinetico called me to set up an appointment and I told them what date was good for me. We set everything up with Jack and he’s very nice, friendly, and knowledgeable. We got a whole new house unit and the installer did a very good job. I tried not to be around him too much or bug him because it was hot the day that he was doing it. Jack will then be coming out on Monday morning to try to look at it and make sure that everything is working good. Everybody was fine.

Since purchasing the Kinetico water system, my 3 daughters and I have been experience extreme loss of hair. I’ve had Kinetico come out twice and the representative told me that a lot of women complained about unruliness with her hair when using the Kinetico water system. Yes the water tastes great but not worth it!

We bought a water softener and a filtration system from Kinetico. We’ve always thought we needed a water softener. We just remodeled the house and while everything was new, we wanted to keep it that way. So, we became more seriously interested and then we called Kinetico because we heard they’re the best. Jack came and visited with us, and then called to come back. When we decided to do it again, he came back again just to make sure we got everything that we wanted correctly. A nice guy came and installed the system, and I like that he installed it with copper pipe and did a good job. Jack came back and checked on us again to make sure it was installed properly.

We used to have a larger two-tank Kinetico system, which coursed through some 30-some years, built in our home back in Missouri in '87 and it is what I wanted here. However, we couldn't get it when we built the house. We were happy with the other system we got then, but when the old tank sprung a leak and ran out, Kinetico's full-house water softener was what we got. The sales rep we dealt with was a nice guy, and he did what he was supposed to do and he did it. They've made the system much more usable, and it is very small in comparison to what we had before. I was surprised at the little container for the salt pellets. It barely holds a whole bag of pellets, but it is nice. It is the best system available. We like it.

Follow up service by Harold of Martin's Water Conditioning. As scheduled, super friendly, and like all of Martin's people, very efficient and knowledgeable. We elected yearly preventive service. This is our 2nd Kinetico System, and we always recommend Martin's and Kinetico to anyone who asks about our soft water system.

Kinetico came knocking on our door to test the water and then my wife and I said that we would get their system. We've had our first Kinetico water softener system for 20 years and when I called in to get a technician out, I spoke to the manager. He suggested that when they come out, we might want to consider the newer products they got now which use far less salt. He said that they would put a band-aid on it but if it rips off, then it's time. He was fantastic and so he definitely sold me on it when they came out.

My son has Kinetico and he told me about them. I decided to purchase from them because they gave me a better price. Their customer service was okay and the installation didn't take too long. Our water is a lot better than before when I didn't have the system. Also, I'm saving money with them. I use less soap.

My brother-in-law told me about Kinetico as he had used them previously. My water was hard and I called the Kinetico office in Phoenix and dealt with them. While the reps were good, we had some other issues. The person from Kinetico flooded my living room and he drilled the hole right smack in front of my house instead of using common sense and putting it over. I caught him at that. What's worse was that they didn't fix it. They just took pictures of it and I had to clean up the mess. Furthermore, I was upset that they don't take American Express. I'm paying close to five grand and that's the one card that I use for miles. They said it's on the website. I told them that I didn't go to their website and that I used the coupon that they put in the mail. Their sales guy never told me they didn't take American Express either. I was pretty ticked about that, because I would have gone to someone else. Still, after the system was installed, the water is almost too soft.

I remodeled the kitchen and when I called to ask about reinstalling my 17-year old Kinetico R.O. system, I wasn't able to get Niña, the girl who was supposed to be in-charge of this, to call me back. So, I called at an odd time and I ended up getting the manager and he told me that my system was probably on its last legs anyway and that he could give me a really good deal on a new one. So that's what we did and he arranged everything. I bought an R.O. system to replace my 17-year old R.O. system. I've been with Kinetico for 17 years and I’ve had no problems with them. I have a water softener with them too.

Setting up an appointment with Kinetico was fine. The rep was knowledgeable and the installation team was very professional. I was concerned about the life of my appliances, and I purchased the RO system and water softener from Kinetico. Since purchasing the system, our water has been softer. We also had Kinetico 20 years ago, and if my friends want softened water, I would tell them to call Kinetico.

At our old house in Gilbert, we had used the Eco Elite water system, so we already knew that we wanted a water system at our house here. Kinetico Water Systems was saying that if we'd use their water system, at no time will hard water go through our lines because of the regeneration that it does, and that sounded good. I was also reading about how people get clean drinking water, but they don't get clean water for their whole house. Then there was a paper that reported recently how chlorine gets into your skin every time you shower.

I looked up water system companies and it took a couple of years for me to make a decision of which I wanted to use. The Kinetico system was its own and it didn’t need electricity in getting it going. It also uses less water per waste water. I figured I’d try them and their representative came out quickly and accommodated the questions I had. He gave me information on how things worked and we went from there. The installation went well too. I had hard water and now it’s soft. One can definitely tell the difference. Kinetico's product and service are good. I recommend them.

When the softener was first installed it, everything was a little bit off ratio. So, Jack came out, did a follow-up about six weeks after it was installed and it wasn’t even that long when he came back out, tested it, noticed that the water was still a little hard, and called for a service technician the following Monday. And now, everything seems to be perfect.

A couple of years ago, I had a guy from Kinetico come out and was not impressed by him. He went on this long presentation about the water softener and RO and I wasn’t at that time interested in a water softener. So, I purposely stopped all my correspondence with Kinetico at that point. And then I waited until last year to reopen my inquiry with all the water softener companies. I called Kinetico back and this time I was able to get a different sales person.

The old water filtration device that I had didn’t use any salt, so I figured something was wrong. My fiancé told me about Kinetico and one of the neighbors have it. Everything went real good when I set up the appointment and their people seemed very knowledgeable. We ended up getting the water softener and an RO system and everything has been working fine. The installation was fantastic and the guy who did it was fast and efficient. He explained some things to me, brought me out and showed me.

We bought a house in June and it didn’t have a water softener in it so we were concerned with the water quality. We spoke with one of the reps from Kinetico at the home and garden show and we bought from them a water softener and a drinking water thing. Their sales rep was extremely professional and explained in detail their systems, the process and the cost. They also demonstrated the difference with the water purification system. They did an excellent job. We installed the drinking water and the water softener after we purchased the home and since the installation, we could tell the difference right away.

I purchased a water softener and a reverse osmosis system from Kinetico. I heard that Kinetico is a good company and I had a couple of recommendation. I just made the inquiries through the web page and I requested a quotation. I got the quotation, had a couple of discussions, and we fixed the price and then we set up the installation appointment. Since having the products from Kinetico installed, we have a good quality drinkable water and we feel a difference in our hair when we get a shower, wash dishes or glasses, and we have the option to cook our vegetables with good quality water.

We have had our Kinetico system for 30 years and we were familiar and comfortable with it. When it ruptured a tank and it dropped all of its resin on the floor, we automatically replaced it. The young man who came was competent and knew what he was doing. The system was installed comfortably in a timely manner, so we were very satisfied with it. The whole thing was worth $4,200 and it was just very expensive. But everything is working fine right now and we're satisfied customers. We’d recommend Kinetico to anyone who's asking about a water softening program.

I had a softener where I lived before. I lived only 27 miles from where I live now in Florence, Arizona, and the water there is extremely hard. So, when I moved here to Casa Grande, I just assumed. I bought a new townhouse and I paid the extra 500 for them to put in the softener loop in my house so I can get a softener system. I was looking up softener systems and everybody was telling me about Kinetico. I bought the whole softener system from them and it does my whole unit.

The water in Phoenix is not good. We moved out here in 1977, got Kinetico a year later and have had it ever since. I have the whole house unit with the thing in the kitchen and filtration. I loved talking to the representative that was here. He was very knowledgeable, could definitely hold your attention and answered any questions we had. Installation was very pleasant as well. The guy was efficient, personable and great. He did his job and left. My husband and I both loved the system but he’s passed away. I moved and got a little bit smaller home and so now, I want to put Kinetico into this home as well. I also wish everybody would have the opportunity to try Kinetico. They would definitely want it.

We had a Kinetico water softener when we first moved into this house. We bought the house in August and in February the following year, we bought a Kinetico whole house water softener. I heard stories about the hardness of water when we got the house and Kinetico only activates with the water flow. When the unit I had gone bad, I couldn’t afford to replace it at that time so Kinetico's rep told me to hold to it and it’s worth creating value.

I started seeing calcium build-up everywhere and we were buying a lot of Sparkletts, but they kept on raising their prices and it wasn’t worth it. I grew up on an RO system in my dad’s house, so we wanted to give that a try. I called Kinetico and Chris came over and sold me on it. We had a water softening system but we bought the house two years ago and the system wasn’t set up. He showed me his and it looked like a lot less space, so I went ahead and got that too. We got the RO system and the carbon water softener, and the installation was good. They were quick about it. However, the guy that did it took my old system out but he left a mess with screws, bolts and washers everywhere. He didn’t care and he didn't clean up after himself. The mess was in my driveway and garage too. I swept it up because I didn’t wanna get a flat tire. But now our water is a lot better and softer.

The water softener and filtration system installed by the builders of my house died. I sought a replacement and I got a whole-house soft water and reverse osmosis system installed by Kinetico. I called them up and their rep and I set a time. Their technician showed up when he was scheduled and he was a very polite individual. Kinetico is the way to go. They have a good system and great service.

We bought this house a couple of years ago and it had a water system in it, but it wasn’t working. Having a water system was one of the things that we've been wanting to do. I wanted a better unit that didn’t take a lot of water and doesn’t take a lot of salt. We did some research on Kinetico and I bought the water softener and an RO system from them. I liked that their system didn’t have the timer and all the electric stuff on it.

Our neighbor had Kinetico's water softening system put in and she said she was really happy with it. That interested us and we decided to try it. We got filters under our sink, a little deal to get water and another this deal out in our garage. Their team member came and tested our water. The installation people came and they were very nice. Also, when we asked questions, they were able to answer. A month after installation, another guy came and we checked everything to make sure it was all circulating. Since having the system, everything has been good. My body and my head aren't itching that much anymore. Also, I had to put a bypass filter in the fridge so that the water from the Kinetico system would go through and our ice is now almost clear. It's a very good system.

I had a water softener system installed in my home. One of the techs drilled a hole in my drywall and my dryer vent pipe, which could’ve lead to mold and other issues. I contacted Bob ** operations manager for resolution, we had scheduled at least 4 appointments for him to come out and check the issue. He was either late or a no show to the appointment, causing me a loss of income because as a business owner if I’m not providing the service I do not make any money. A repair guy was finally scheduled to come and again 3 days here with a loss of income because of the approval process he had to go through.

Our water didn't taste very good and my faucets, especially in the shower, were getting off caked up with what looks like salt. Kinetico's rep was a wonderful man and he explained everything to me. He had the brochure, let me looked through it and answered any questions that I had. I purchased the whole-home system and the reverse osmosis system from them and the gentleman that installed the system was fantastic. It was a little bit different than what they thought it was gonna be but still, he had a great attitude. It took a lot longer than he thought but he fixed it all up and got everything perfect for me. Since then, the water tastes much better and my skin is a lot softer. I also scraped all the gook off the faucets and nothing has come back. I'm really happy with it.

The water where we live is really bad and hard. My husband had a Kinetico softener before at his previous place from his previous marriage, and he really liked it so we knew they are reliable. I called the person that handled our area and talked with him for a little bit. I set a few appointments with him and it was easy. He came out, did those little test and we talked about it. He's really cool, entertaining and confident with his product. We purchased a softener from them that got two little tanks, and it was expensive. Then they had somebody else come out to install it, and they were very good and polite. Since we got our system, there was a huge difference in our water. All the dishes coming out are spot-free. Our hair and clothes seem better and I'm really pleased with it. I'd highly recommend Kinetico and I'd tell a friend of mine that it is worth every penny.

I got a full house system from Kinetico and I am happy with it so far. People at work have Kinetico water systems and I set up an appointment with a guy I talked to when I went through a home show. He came out two days later and I got a free water test. The water where I live is very hard but since having the system I don’t have hard water stains on the glass and in the showers and there’s a difference with the soap and the shampoo. The unit I have purchased was a little under $6500 and if you can afford it, then get a Kinetico.

I recently had the second generation of Kinetico water softener and RO drinking water systems installed. The first systems were installed in 2002 so we received 16 years of excellent service. The two systems were showing their age and required an upgrade so we decided to replace. The products and service we received from Martin Water Conditioning has been top notch. Their attention to details, quality of the Kinetico equipment and expert installation and service is why we are return customers. They treated the installation process and our home as if it were their own. I would highly recommend them.

The house we bought had a Kinetico system in it. We had it for 10 years. Then the system, for whatever reason, quit working. We had family in from out of town and I called Kinetico to come and service the system, but they wouldn’t come out to help me. We lost water on Friday. On Saturday, I ended up having to call an outside plumber to bypass the entire system. On Monday, I called Culligan and told them to come and replace everything. All we use Kinetico for now is just the drinking water and if it weren’t for the fact that my RO unit didn’t cost too much, I’d replace it, too.

Having a water softener helps with not having hard water spots and mineral deposits building up on piping and fixtures, so that led me into researching water softeners and filtration systems. I was referred by a family member that owned Kinetico Water Softener. They still buy it and they said it was great, so I went with Kinetico. I purchased a product from them about six years ago and my experience with the Kinetico team has been really good so far. I have had them come out only once since installing and they seemed to be super good to work with when they installed it. I believe that I get what I pay for with Kinetico and that they are reliable. From our previous experience with some other house that we've had in another different softener, it didn't go through nearly as much salt and it makes sense not to have to keep replenishing that salt if it's not needed, so it was nice to know that it was very efficient that way.

Our first house that we ever bought had a Kinetico reverse osmosis unit in it and we rented it from them then. Then when we bought another home and we had a Kinetico unit put in, they were very helpful and professional. We have a Kinetico water softener and a reverse osmosis unit. I’ve always had soft water and it really saves. I like KInetico because they’re here and I can get help. When I go into the store, the reps show me their new products and how it works and what not to do. Also, I can buy the maintenance and it pays for the service calls when they have to come out and do anything. Once a year, I usually have to have that reverse osmosis filter changed. It’s about $100 so it’s not anything big, and it is just normal wear.

We have a well that we get our water from and in our area, the water is very hard, so we needed a water softener. I asked the person that did the inspection before we bought the house what he’d recommend and he said that he loves his Kinetico. Kinetico’s rep came out and checked our water then made recommendations based on the testing. He was very professional, friendly, and wasn’t pushy at all. I’m very satisfied with Kinetico.

Since the water at three properties I have smelled funny, I've put in water filtration systems from Kinetico in. Their rep was excellent and I had a good experience setting up my appointments. I recommend this company.

I purchased a new home and the area inherently has hard water. I needed a water softener. I’ve known Kinetico for a number of years and it was so easy to set up an appointment with them. The rep who came out was very professional, courteous and great to deal with. The gentleman arrived promptly, knew his product line and knew how to administer the free water test. The installation was professionally done too. The installers arrived at the appointment as scheduled. Kinetico provides a good product as well as great service. I would definitely recommend Kinetico to a friend or family member.

The Kinetico office staff in Twin Falls is very nice and accommodating. If they're not available, they call back. When we've ordered things, they've come promptly. However, we wish they had a local office. They have to come down from Twin Falls, which is 165 miles away. And they come on a regular schedule every couple of weeks, so if we have a problem, we have to wait until they come.

The water in our area is 19 grains hard. We got a system from Kinetico and it softens the water up. Soft water tastes a little different than hard water. Overall, Kinetico water system is a good product.