Kinetico Water Systems Reviews

37 years ago, when we first moved into our house, we got a water softener and drinking water system from Kinetico. We wore that system out and I had somebody come out and service it. We took a water test and the service guy opened up our two big tanks. He found that it was a horrendous mess and our system was past due to be changed. He showed me everything that was going on and explained to me that my main cleaning tank was all gone. He told me that I had to replace them and I couldn't opt for a repair.

We live in a bad area for water, the worst in the state. I bought two Kinetico water softeners -- one for my daughter's house and one for my son's pad. I got one of the biggest offers for my son's place because his water was so bad that his wife was having an allergic reaction. The salesman was cool but I spent more time with the installer, who was very helpful. He's a country guy and he was really nice. He explained everything to me and told me what I needed. I didn't like the way the old installer set up was, but I like the new installer setup now. It's a little more expensive than some of the other softeners, but the new super filter system will really make a big difference. All in all, it was a good experience.

I wanted higher quality water and did my research. Here in Indiana, Kinetico seemed to be the highlight of the rankings and when I put a new house in, that’s the system I put in. In this new home I’ve had them for about 12 years now. I have both their RO system and their regular water system. Every couple of years, I have them come in to check my system, look at my filters and change them out if necessary. But the RO system is something that I can maintain myself on a yearly basis. I get very good service from Kinetico and they’re conveniently located for me if I need to go into their stores. This company met my expectations.

We live in New Mexico and people really don’t understand how bad the water is here. When I moved here in '85, the local people would joke and say, "Drink the water, it makes your teeth hard." The water is rough and people don’t like to drink the water as it is tough to drink. Now, Kinetico Water Systems is the most prominent in Las Cruces and I've known of them for 30 some years. I know their sales rep Alfredo through networking and we've talked. His demonstration was a 10 and he convinced me. He is fantastic and he needs to be filmed with that demonstration. He went over it so well and I talked about chlorine, the water hardness, and the cleanliness of the water. He showed examples and why all of our fixtures were crusting over with whatever hardness that it was. There's so much difference and he did a very thorough job.

We had a Kinetico system before at a different house, and when we moved into another place, we bought the K5 system. The person that came out to look at what I needed was really good. He took care of the installation for us and did a really nice job. I was happy. Kinetico does a really nice job and I like the no electricity concept to it. I also really enjoyed the dual tank so we never run out of soft water.

I was at a point where I needed to replace my water softener. I liked the idea of the regeneration based on water usage rather than a pre-programmed timer. So, I purchased a water softener and filtration system from Kinetico. Since then, I’ve never had a problem with running out of soft water. There have been a couple of occasions that I had to call them about problems and they were very prompt in taking care of the situation.

We had well water that was terrible. I had three different people out to the house, telling me what they could offer. Kinetico had the only thing that they offered that would actually do what I needed to be done. They also gave me a demonstration and we went from there. They tested the water for free and did it at the house, and they also sent some stuff off and had to come back. The analysis was about the same, that the water was bad. I then purchased the one that pumped water from the well into the tank and purified and cleaned everything and then brought it back out. It is for a 6,000 square foot house.

We've had a Kinetico since '08 when we built our home and we're happy with them. Moving parts break and Kinetico has no moving parts. Although the system is just 10 years old, we live in a high lime area so we replaced it. We set up an appointment with one quick call. The representative did water sampling and he tested the water. The system that we have was explained as well as the improvements in the new system, the cost, the terms and the installation. They were very professional. The installation team asked specifically how we wanted the pipes laid out on the wall and they did it exactly as requested. Since purchasing the entire new treatment system with the canisters in the garage, our water has been a little bit cleaner. Our experience was perfect.

I had a Kinetico water softener for about 15 years at a different location. We sold our house and we moved into an apartment for six months. Now, we're in a new home. During the six months that we were in the apartment, we did not have soft water and my wife was going crazy. We switched back a couple of weeks ago and had our new unit installed, and it's a world of difference. The water's pretty hard where we live in Las Cruces, so by having a water softener, you notice immediately. The biggest difference is the usage -- for example, when you shower, the bar soap and shampoo have so much more suds. Plus, you don't have to use near as much.

When we started building our house 27 years ago, we had a friend who had the Kinetico water system installed, so we went with Kinetico too. So, we already had the Kinetico water system and it was over 20 years old. But I didn’t want the drinking system and we've had some odor in our water. So, one weekend when I went over to buy filters for our old water system, I decided to have our water system upgraded. We got from Kinetico the K5 drinking water system and a whole new water softener, and we also got a separate tank that takes more of the odor out. We've had these Kinetico products since October and we now have water with better taste and flavor and which feels cleaner and softer. We're very pleased with Kinetico.

The tap water sucks and I got tired of buying a bunch of bottles of water so I got a Kinetico water system. My parents had it and then we were at one of these home show type of things. We got what we thought was a fair deal. The installation was just fantastic. And the water has been great since the install. Plus it's also cheaper.

We got Kinetico's water softener and its installation went smoothly and easily. We've had it for almost a year now and I feel cleaner. I notice it now when I go someplace else and they don’t have it. Also, my husband has really bad psoriasis and now it's pretty much gone.

I purchased the Premier system for the water softener as we know that the water in this area is hard. Setting up an appointment was very easy and the Kinetico rep was very good. She was able to answer my questions. Also, the installation went very smoothly. Now our water is a lot smoother and better. Kinetico made a significant difference in our water quality and I would recommend it.

I paid $98 for Bill (The owner) to come out and give me an estimate to reinstall my unit after a kitchen remodel. After he left I looked down at my paperwork and there were no numbers or any of the things we discussed in writing. THE 98 DOLLARS IS FOR NOTHING. They come to your house to tell you how much it will cost to reinstall your unit. My unit will cost $450. All my basic plumbing is there. I bought this system 10 years ago. I have called and let them know I want an email for a written quote. I am not sure why I would pay $98 for a piece of yellow paper that vaguely says change unit. I want to know the cost and the details of everything and in writing.

With the hard water I got at the house, I wanted to have a water softener ‘cause I've seen how one makes a difference. I got two small tanks and one big tank from Kinetico and the changes are good. I can tell when the salt is out of the water and it's completely different now. It's a good system where the water runs with the water flow and there's no electricity or gas. We’ve had it for five years now and it’s been working well. I recommend it.

We had hard water and Kinetico was recommended to us by someone we had contracted to do some work on our house. The reps were very knowledgeable and good at what they did. We told them that we wanted the system to get everything out of the water and they gave us that. We got a whole house filtration system plus the sink system at the kitchen, and the installation went perfect. The installers kept us updated as to what time they would be here and they were here when they said they were gonna be here. My water is a lot softer now and it doesn't leave lots of orange gunk all over everything or turn my hair green anymore. And with that, I would recommend Kinetico.

I originally had Kinetico in my old house and when I bought this house, I bought a Kinetico system off of Craigslist from their former employee. I had it for four years and I had nothing but trouble with that. Kinetico came out and did some other work to it and I was never happy with it. I didn’t get super service. Otherwise, I’d still be with them. I now have a Culligan water softener.

I bought a house and nothing worked and the water smelled like sulfur. I had to have help with my water softener. I spent $3,000 there. Jonathan was the fellow who helped me. He came and tested my water, came back, got rid of some old stuff that I had. They did a good job and they were very accommodating and prompt. They came when they said they would. They did quick work and didn't make a mess. They were very courteous. They put on covers on their shoes when they came in the house. They made it work and that was it. It was very straightforward. They came back and checked the water after it was in and made sure I knew how to put the filters in. It was a very positive and wonderful experience. Somebody's done some good training. I felt like I trusted them and I would use them again.

I wanted to take advantage of sale for a water softener for my rental property. Sales staff very helpful. Nick answered all my questions and sought help from others when uncertain of the answer. My thanks to all who assisted me in my purchases. Thank you for a great experience.

When we moved from Canal Winchester, we were in Fairfield Farms and we had a well and septic tank there. We had a problem there with iron, so we got a machine that took the iron out. But we left it when we sold it and moved here. There's a calcium problem here, so we got the water filtration system for the whole house from Kinetico Water Systems. We have a nozzle on the sink in the kitchen and we get drinking water from that. We had a water filtration system at the other house as well, but that was city water and we had hot water over there.

We were looking into water filtration systems because of the amount of minerals in the water here. At a home show, we heard about Kinetico and it seemed to be more advanced so went with them. Their rep was very informative. He tested the water and it showed the level of minerals in the water. I bought the Kinetico water systems for the whole house and for drinking, and the installation was very easy and quick. The installer was friendly and he seemed very knowledgeable. The systems are working well and we feel the difference. The water doesn't seem as harsh, our clothes come cleaner, and the dishwasher seems to be working better too.

I had very hard water before so I purchased Kinetico water system and R.O. Since then, our water seems to be good.

The area that we live in has really hard water and quite high chemical content, within health guidelines. But as far as we were concerned, from a county perspective, those aren't good enough for us. We've lived in our area now for almost four years and when we moved houses we decided we wanted to invest because we noticed that dishes were not getting cleaned because of the water quality. Our skin was dry on a regular basis and drinking water did not taste good. And so we decided we wanted to increase the quality of the water that was touching our bodies and dishes as well as prolong the life of appliances, from a sustainability standpoint.

I’ve got a softener and the drinking water system from Kinetico. I've been using Kinetico for a long time and I've always been happy. Setting up an appointment with them was very easy. I've always had good luck. Their sales person was very professional and very knowledgeable. I ended up buying one unit and changing unit about two years into it. The one I have is the one that removes the chlorine from the water but I was curious why the guy didn't try to sell me the one with the better system first.

I bought Kinetico's RO system by name recognition and I like the compactness of the system inside the house instead of having the filters exposed. But there were some glitches during the installation. Nobody checked to see that the line was hooked up to the refrigerator before they pressurized it so I had a cleanup. The installer broke or cracked the line that comes from the dishwasher to the disposal while he was trying to put things in there. I didn’t find out about that until I used the dishwasher a couple of days later with a leak all over the bottom of the brand new cabinets down there. I don’t think he knew that he busted it. I just went ahead and took care of it myself. Once I took out the air out of the system, it started working better than it did the first couple of days. I wasn’t quite sure if the water hammer that we experienced was going to be a permanent feature or not. That seemed to settle itself down after they pulled the air out.

Due to the hard water in our neighborhood, we contacted Kinetico through a home show. They came out to test our water and told us it was extremely hard. Although their cost was double what other companies were charging, we got their water softener and water osmosis system. The quality is good and we have been with them for four years now.

I have really hard water and so I bought a Kinetico water softener. They had a lot of reputation, plus a family member had told me about them. Their rep took the water sample and did a good job of explaining the options. Moreover, the installer was fine and professional. He was in and out in about an hour. Now the water doesn't have the chlorine smell or taste. Overall, it was good a good experience. I would recommend Kinetico.

The two gentlemen who came to do routine service on our Kinetico system were very prompt, professional and courteous to us. They provided a very pleasant, timely and enjoyable experience. We would highly recommend Aquarius and their staff to anyone interested in a Kinetico system.

From initial water test, to picking out a system, to purchasing supplies in store, it has been an outstanding experience working with Kinetico. Friendly, courteous staff put you first all the time and I would, and have, recommended their products to family and friends. I look forward to keeping this unit for a long time.

Friendly staff. Quick professional service. Reliable equipment. Great tasting water. What more could you ask for? Call them and a friendly associate comes out to your home to test your water (or bring some to the store) and make recommendations on how to improve your water. It's that easy. My softener uses very little salt and turns my hard water into clean great tasting water.

Everything’s great with Kinetico and I love it. I heard about it from a salesman named Alfredo from El Paso from a Home & Garden Show in El Paso. I’ve always liked the idea of water softening and then he just explained in depth pretty much the benefits of it. I liked everything about what it’s able to do. It seemed like we had a lot of chlorine in the water higher than what the gentleman had seen. He just explained that we’re probably closer to one of those water towers.

My daughter felt that my water wasn’t healthy. She has a reverse osmosis and she wanted me to get it, too. I was visiting a friend in a senior living establishment and there were different groups of people sitting at different tables from different organizations. Kinetico was one of them and I talked to them. I received the card of the person and then I called and made an appointment later. The sales rep was good and everything went well with the installation. They put the reverse osmosis system under my kitchen sink. I had hoped it could go into my refrigerator but they said the refrigerator was too far. I've had the system for about five years now. The water tastes good and I use it for cooking or drinking. Kinetico comes about once a year and put new filter in it but they want to come too early to put the filter in and I could wait another several months.

As a fairly new customer of Kinetico, my experience has been exceptional—right from the start! My representative, the technicians, and the staff have been very helpful and very friendly. The best part of meeting this team is that they are all very knowledgeable in the products. I’m very confident that my water system will serve me well in years to come. Thank you Kinetico!!

It has been five months since we had our Kinetico Water Station installed, and the difference in the taste of the water (and things like coffee) is amazing. The system is quiet and we have had no issues at all. The leak detector even alerted us to a leak from our kitchen sink. I recommend this to all my neighbors!

I got a water softener system through Kinetico online. The water kept my skin better. I installed it myself and I know exactly when I need to add more salt.

Representative, Harold, from Martin Water Conditioning was very professional and effective in demonstrating the use and maintenance of our new Kinetico softener system. His information was well presented as were his answers to queries. I would highly recommend Martin Water Conditioning and their employees from whom we have received services.

Water softener installation was a quick, clean, and smooth process. Greatly appreciated the follow up call. Service advisor is very pleasant and willing to please. Highly recommend Martin's! Service is willing to give a good indication of time of arrival and will call you ahead of time to allow for working people to minimize time away from work due to home service calls.

We bought a brand new house. Our old house had terrible water stains because our hard water is very high. And we just wanted to do a pure water and water softener. So, I did research, found Kinetico online, and called them and made the appointment. And they came out and did their thing. We bought the whole-house water softener and the reverse osmosis from them. The reps were all very nice and very knowledgeable. I had questions as far as what my water quality actually was. And the rep tested that for us and showed us where we are as far as on the scale, what's considered really good and what's considered really bad.

Everything was done professionally and on time, no problems, Mike did a good job explaining the benefits of having the system. So far the system is performing well. Thanks for the service. Have a good day.

My son's office has Kinetico. And he also put it in his home. He's a physician. And he said, "Mom, it's a good thing." I had been ill, and I don't want to look for more trouble. Everybody says our drinking water is fine but I wanted Kinetico as a precaution. I got the faucet from Kinetico. I wanted the faucet so that the water would go into my instant hot and into my icemaker. And we drink from that water. And I rinse my vegetables and cook with that water.

We had our first scheduled service today, 6 months after installation of a new water softener and water purification system. Everything went well, and the techs were great. They were very courteous and explained everything they were doing, as they were doing it. I would recommend a Kinetico system in a heartbeat!

I moved into the house with a large water softener and there was nobody in the home but my wife and I. And I didn't think we need a big one so we got a smaller one from Kinetico. I told Kinetico I needed a water softener and I was sold on this product. And one thing was he took the old one out and that was a great thing for me to have it removed. And the one that we have now is sufficient for the two of us and it's very adequate. It's also easier for me to put salt in it because it’s not as high as our larger one. The only problem I had just recently was I needed salt and I could buy salt from the company but I needed someone to take it down the basement. So, I went and purchased it myself, opened it, pulled it out in the garage and got my grandson to carry the salt down the basement.

Harold ** was a great salesman. He explained everything with the correct amount of detail and showed great examples of what the system could do to improve our water quality. I would recommend **'s water conditioning to anyone interested in improving their water softness, quality and taste. I was highly impressed with the speed of install by their tech as well.

We had a Kinetico water softener when I was growing up. I also used to work at Kinetico. We had an RO but a very old one, so we updated to the K5. And the experience was great. I live down the road from their retail store. I walked in the retail store, talked to a salesman for a little bit, they set up the appointment right then and called me with a reminder. The rep was very professional and answered all my questions. The installer came in, left it cleaner than it was before he got here, in and out, and suggested a change in plumbing for us. He was just very helpful and very professional.

My mother had Kinetico installed years ago at their home. We were also at a home show and we liked that Kinetico recycled as what was needed rather than at a certain time every night. That was of interest to me as we have various people here or not here. So, that was what worked for us. We purchased the water softener and the drinking station from them. And the experience was all very positive, very helpful, and not overbearing by any means, but leading us really where we wanted to go which was to get a new system. And then when they came out everything was very professional and they were also very professional to me and included me in the directions, making sure that the spouse was made aware of things, not just my husband. I’ve been totally happy with Kinetico and it’s what I wanted it to be which was why I switched water softeners. And anytime we’ve needed any repairs, they’ve been Johnny-on-the-spot and did everything just right.

There's very hard water here in the area. Also, it’s a new house that we’re dealing with and the refrigerator that we got for the new house didn't have a drinking water circuit on it. And so, we decided we'd get one for the sink. Kinetico was one of those that had the best option on Consumer Reports. And then, when we brought the rep out, it went great. We had some issues with where things are located in the house, and they did a really great job taking care of that with as little impact as possible. We did a reverse osmosis, softener and also a drinking station under our circuit. The water's completely different now. The hard water’s gone and everything's working really well.

Every faucet, water handles and sinks were encrusted with mineral deposits, and the water just tasted funny. I was over at Home Depot and one of the gentlemen that was connected with Kinetico was there offering free water tests. I had gone through a few of the other systems and one of the things I liked about Kinetico was that it wasn’t powered. There's no electricity to it which means that I don’t have to worry about something going wrong if I get a power failure. So, I purchased it.

Water Softener System Check - Trevor did a great job. Very professional, knowledgeable, and great personality. Informed me about my system, and about the new products to update. Would very much like to work with him in the future.

I was referred by my mom to get a water softener from Kinetico and I know that she’s got really soft water, so I chose them. It was very easy to call their team and ask any questions. I’ve never had a problem talking with anyone. The installation was very quick and easy and they worked around my schedule. I like the taste of my water a lot better, my skin is a lot softer, and when I use shampoo it suds up a lot easier.

We got the reverse osmosis and the water treatment system from Kinetico. I just moved out here to New Mexico and I had a house built. I wanted to know what’s best for the house because I have hypertension so I needed something that gets the salt out of the water, that's for the reverse osmosis. And with the caking up of the water, I don’t want that to happen as well in showers and the water treatment system was recommended to me by the builder. He said Kinetico is one of the best.

Found bad o-rings & replaced them. In & out quickly. Professional & knowledgeable service techs. We have only lived here 2 1/2 yrs. This was our first service call. Found they did original install 18 yrs ago & were familiar with previous owners. Appreciated the free water test while here. Highly recommend them.

Bought our unit BRAND NEW, after 1 month still had hard water. Called and had the sales rep come out to test the water and he confirmed it wasn’t soft. We are told we have to wait another week to get it adjusted. So we paid $2400 for this unit and after a month we still have hard water!!!! This is NOT customer service!!!

Jordan and RJ did a fantastic job of explaining our water issues and what they were doing. It is really nice that they show exactly what they’re doing by showing the filter they removed and why the water system is so good. They are very respectful and nice to talk to and deserve a big raise!

We installed the 2060 Whole House system. The system has cleared our iron problem. It is remarkable how well the system works. The technician/installer Brian was professional, articulate and knowledgeable. I heard about Kinetico through a recommendation from my neighbor. I would highly regard Kinetico as the gold standard compared to other water systems. Thank you!!

I work at NBA All-Star Pacers and Kinetico is a sponsor and due to name recognition, we went with them. I purchased a water softener for the whole house and a water filtration system which is underneath the sink. We've always had one but it had gone out so we needed one. Since then, our water is a lot softer. We'd much rather have soft water to protect all our appliances and then the reverse osmosis on our drinking filtration for cleaner, healthier water. Setting up an appointment was super easy. Their rep was great. He was on time and very professional. He knew what he was talking about. He was in and out and didn’t take a lot of time, so the experience was good.

The water here in this city isn't that great. It's eating up my faucets. So, we had the whole house installed by Kinetico water system with the drinking thing. I've had one in the past but it was no longer working. I talked to Kinetico's rep and decided to purchase through their Brick and Mortar location. My interaction with their rep was good and informative, and the installation was excellent. Our water is definitely better now. I'd tell others to look into Kinetico too.

I switched out the old RainSoft system for the Kinetico system, it sure did free up extra space in the basement. Steve and Shane did the installation and they were very professional, easy to work with and left the basement area clean of debris, wires and such. Thanks to Robert who convinced me the make the switch. Thanks to all... Great job and I would highly recommend this group.

The young lady from Kinetico whom I spoke to wasn't knowledgeable nor very experienced with everything she was doing. Upon checking all providers, Kinetico's product still exceeded everyone else's. I liked that it had two different chambers and it could recycle any time, day or night and never without spools water. Their representative came back out and we talked about everything. I then bought a water softener and a filter under our sink from Kinetico. Since the purchase, our water has been a lot softer and it's amazing. The salt usage had gone down to a quarter of what I was using. It seems to be a really great product so far.

I was moving into a house that didn't have a water softening system and I really didn't like the taste of the water. I'm a city girl and I did not know anything about well water. I just called Kinetico and Jonathan came and did a whole water test first. He said the water wasn't hard at all and it was just acidic. In order to fix that we have to add the calcium which will then probably harden the water. He walked us through three different treatment options and we picked one.

For my second purchase with Kinetico, I just contacted Kevin who I used previously. He came out, tested my water and told me what I needed, which was the same setup at my old house. It was really easy and at that time, they were running a promotion where they had the free RO system and I got that along with the whole house system.

The old water softener that came with our house when we bought it had a constant leak, so we showed up on the water department's high usage list. It was a Kinetico so we replaced it with the same brand. We ended up getting a basic water softener and the reverse osmosis drinking system. The people from Kinetico was professional and knowledgeable. They came on time and did the installation really quick, which was good because we had a constant drip. They came out a day after I called them, and then a guy set up the installation two days later. It was seamless and I had a good experience.

We have really awful water and our previous water softener wasn't doing the job, so we replaced it with a Kinetico. I was at work when they installed it, but they explained the system to my husband, and when I came home, it was installed. We've had it for more than a year now and when something went wrong on it, somebody from Kinetico came out and fixed it. And the water softener seems to be doing fine.

Our Culligan system needed to be replaced and my husband's colleague who had just previously purchased the same system told us about Kinetico. The rep sold the product well. He said we should never have any troubles with our water again. Also, the installation team was great. They were there for quite a while and they were able to answer questions and very knowledgeable. They walked my husband through everything.

Jordan ** was the service technician sent from Aquarius Home Services. I have a Kinetico water system and belong to the K-Club. He was very knowledgeable, efficient, kind and courteous while he carried out his duties. I was very pleased with the entire visit. I would recommend this company to my friends.

From the First meeting to gather information, signing the purchase agreement and the installment of my Kinetico home water system everything went flawless. Very happy with the Kinetico home water system. Would recommend Kinetico Home water system to anyone. This was not the cheapest but it does what is advertised to do so I am 100 percent satisfied with my Kinetico home water system.

A couple of people I worked with told me about Kinetico Water Systems. I looked Kinetico up in the phonebook and I bought a water softener unit from them. I liked the fact that it ran off of usable water. The system didn’t run off of electricity and it was by demand. It was great setting up the appointment for my purchase. The Kinetico reps said they were going to be there. They came and everything went well. The installers came when I wasn’t home, but my wife was there and she let them in. They put the system in and they did everything fine. Since then, our water has been great. It tastes better and we can drink it. It doesn’t have any smell or odor to it anymore. Also, it's softer when we take a shower. But I wish their filters weren’t quite so expensive. Nevertheless, I've recommended Kinetico several times already and I wouldn't hesitate doing so. I'd tell people that Kinetico has a very good product and it worked very well, and I'm very satisfied with it.

Hard water is known around our area and we had hard water in our previous house. When we built a house, we looked into a water softener system. We heard about Kinetico Water Systems from calling the local water company, Culligan. It was very good setting up our appointment with Kinetico and we just went through the local agents. The rep met with us and he went over and tested the water. He was good in telling us what system we needed and which one would work best for us, and I told him to go for it. We got a water softener from Kinetico and it was a signature series type of thing.

We had a Culligan that was 18 years old and it stopped working. We started doing research and comparison shopping with companies, pricing them out and looking at what kind of warranty they had on them. And I kind of left the ones that only had a two or three year warranty or a five year warranty. We heard good word of mouth about Kinetico. We have friends who have Kinetico. One of the church members has Kinetico too. When I called Kinetico, the representative came out the next day, in the morning. It was an excellent turnaround time. It was less than 24 hours. Then the installation guy was in and out. He was here at about 12:00 noon and was done removing the old system and installing the new system, right at about two hours.

I just moved into this place and the well wasn’t doing very well. A guy from Kinetico came here to sell me the product and he was okay. I had them install the system for the well and the kitchen sink. But the people that installed the system screwed it up. When you do the initial installation, you should have everything done but I had them down here twice. They didn't do a shut-off valve through the big one so I can change my filter and we had to get them to come back out and do that one. Then, they put the sink thing in the wrong spot. It was somewhat a nightmare.

I purchased a Kinetico water softener for the whole house as there was too much salt in the old water. We got it in September and we're happy with it so far. It doesn't use electricity and it doesn't use nearly as much salt as the old system. We had to have the technicians come out here about four times because the system kept seeping and running, but they got it straightened out. I also change the filter a lot but it doesn't seem to be getting better. The filters are awfully expensive and Kinetico has a monopoly on it, which isn't right. If this continues, I'll get a different system. But the people were great and the quality of the water is way better now.

We had murky water with iron contents in it. I called Kinetico and setting up an appointment was quick and easy. Their rep was very informative and she did a water test for us, and it showed that the water needed to be cleaned and filtered. I purchased Kinetico's softener and so far, we are happy customers. We have clean and good quality water to drink, there's no smell or bad taste, and there is no iron content that is visible anymore.

We've had Kinetico for 20 years in various houses we've lived in. We built a new house 15 years ago, then we built the house we're in now about four years ago. My grandson bought a house with no softener, then my daughter just has a new house, and she put one in. We live out in the country, and the water is very hard. We called Kinetico and the guy came out, did the water test, knew what we wanted, and he set it up. We have his cell phone number after all these years. Then the installation team was on time, they were polite, they did their job and they cleaned up. The water is softer and drinking water is good. There's a lot of farming around here, so I would always worry about these chemicals and stuff. Also, there are no rusts, stains or anything in the laundry.

Love my Kinetico whole home water softener. I purchased the 4040 in October of 2016 and I hardly have to add salt. I have soft water 100% of the time, which is so nice when having a full house. I also purchased the K5 and absolutely LOVE my drinking water! It taste like NOTHING, which good water should taste like nothing! I have friends who come over and want to fill up their bottles so they can take home my water. I will be a lifetime Kinetico customer for sure! LOVE everything about Kinetico. Would highly recommend to EVERYONE!

We had calcium build-up in the pipes in our new house. Our neighbors next door bought Kinetico Water System so we got Kinetico water softener too. It was a referral. We just called them and their rep came out. However, I was upset because they came in with this bottled water and they basically sell you on the system for softening your water. But they are not really upfront that your water is not gonna taste like the bottled water unless you spend another $2,500 and put in the osmosis system. We ended up putting in the system and the water still tasted terrible. They said, “You can’t do anything about that unless you do this.” I won’t refer Kinetico to anybody because of that.

The Kinetico Water Softener sounded like the best one for the type of water we had. The rep that came over talked to us about it provided all the answers for us and showed us what the difference in our water would be. Dealing with their reps from the day he came over and a few afterward were all very positive. There were several advantages of the product. It had a hands-free operation that worked for us and our water feels and tastes better. It’s everything I wanted and I’ve recommended them to people.

I wanted a market leader and the key features that distinguished Kinetico Water Systems from the others was the technology behind it. I made a bit of research and I know a bit the way it works. I liked the idea that it was not powered by electricity and I wanted that. It was more expensive but I thought in the long run it would be better.

I've known about Kinetico for years. The reps were very thorough and very friendly, and the free water test went great. I got a water softener from them and this one is completely different than our other one. This has three filters, while our other one had two. We had to change the other one's filters constantly. We don't need to do that for the new one. We can go for three months.

I upgraded the Kinetico water softener I already had because they were offering a deal on an upgrade and I was allowed to trade it in. Someone came out and our interaction was very good. It took them a little while to get it adjusted but the installation team was fine.

I researched for water filtration systems because I live on Lake Erie and then I liked Kinetico's price. Setting up my appointment was easy and the representative was very informative. The installation was done in one day and it went smooth. The water we use from their system is night and day compared to the water we get from the city. Buying a water filtration system from Kinetico is the best idea I’ve had so far.

We installed our Kinetico water system in a new building. The product also came with so many filters. I had good interactions with their staff, and they were great to work with. They came back several times and checked on things when we were concerned, and they explained things really well. It is an expensive procedure, but it really is helpful when the staff thoroughly goes over everything. They are very attentive and have offered that if we have future questions. They are just saying, "Stop by anytime or call whatever you need to do. Just make sure that we get your information", so that is nice to know. Bonnie was our rep and she was wonderful, too.

We just built a new house and we knew our water was hard. I had Kinetico products before so I got from them an RO and softener. It was a very good experience overall with Kinetico, from setting up appointments to the salesman that came to our house. Then the installation team was very courteous and kind. They cleaned up after themselves and did an excellent job. Since having Kinetico, we could feel the difference when we get out of the shower. We're very satisfied with them.

I'm on a well and the water is horrible. I talked over things with a couple of my neighbors and went from there. I then bought a whole house reverse osmosis system from Kinetico, which is the company they recommended. The rep I dealt with lives close by and I ran into him two weeks ago. He has since switched territories with another member of the company and they are both very good. The filters need to be changed every six months, and I do it. It is incredibly easy for anyone -- you turn a switch, a quarter turn, and then you unscrew the filter housing, pull it out, clean it, and then put a new one in. It is a five-minute task and chore. Since using Kinetico, our water has been better than drinking Fiji Water.

Kinetico has a great reputation and my company used to make parts for them, so I knew they were good. I also have a friend that has put many filtration systems in on Kelleys Island and he swears by them. John, the sales guy that came out, was great. He was very knowledgeable and he wasn’t real pushy. They also did a free water test. I got their topnotch unit, and the guy that came in and installed it was here for five or six hours. He went through how to change the filters and how to shut it down. He took all the old stuff too, so that was nice. Now the difference in our water is night and day. Everything went smooth and Kinetico was phenomenal to work with. They're a little pricey, but that’s what you get when you get a good system.

Our company got a Kinetico unit a long time ago so I decided to use their water treatment system based from my experience. Their reps and installers have been very responsive, helpful and friendly. They came out to my house when necessary. We have a well so I wanted to use the chlorine so we didn’t have to deal with shocking the well all the time and then the filtration just to get clean pure tap water from the sink. I just wanted to have clean water. So I got the unit that filters the water. I also got the one that maintains the filtration for the basement. It puts the water in a chlorine tank to sanitize the water. Since having them, our water has been really good.

We always had a water softener and our old one conked out. We had Kinetico when we lived out in Washington, so we went back to them for a water softener and reverse osmosis. It had been about a year since they came out and installed it and they were great. The young kid, who apparently was a licensed plumber, made it out here during a snow storm and had the products installed. I bought a bronze fixture, but it came with a chrome fixture. When I asked the installer if he would put the bronze fixture, he said no, so my husband put it in. Other than that, We got soft water again and I just loved the reverse osmosis. Also, their product saves salt and recycles it. I was a little grumpy about the installer, but we had always recommended Kinetico.

We have well water at our house and my husband knew I bought bottled water so he didn’t want me to have to. We needed to get our water cleaned and we knew what we were getting. The Kinetico representative just reiterated all the stuff about it. Before we had Kinetico, my hair always felt like straw. We had a softener before but it still didn’t do it for me. I could always tell when our water was going bad. My hair was bad although it wasn’t as bad as some well water does to people’s hair. But we like what we have in our house now and we would recommend Kinetico. We have both the Kinetico water softener and the drinking water systems. Somebody came back to check it to make sure that it passed all the tests of doing what it was supposed to. I also had somebody come back separately and do the mineral test.

My wife and I recently moved from Ohio to Florida. In Ohio we had a reverse osmosis system and preferred it to bottle water. So after tasting Florida water we noticed a not very pleasing after taste. So after speaking with another company we contacted Kinetico in Venice, Fl. The office staff were very nice and scheduled an appointment with Rick ** who came to the house and explained the Kinetico water system. He was very thorough with explaining the water system. He was able to schedule the installation on the following Sunday. Since the installation there is no more after taste and the water is very refreshing. Our skin is much softer. The office staff has even called and checked to see how everything has been since installation. The young man who installed the system was very pleasant and kept everything clean as he drilled through the granite countertop. My wife and I are very satisfied with the system and all the staff couldn't be any nicer.

Our well has terrible iron and we had red stains. We looked into Kinetico and Luminous Water and they had good reputations. So went ahead and got a whole house water softener unit. Our salesman was fantastic and he did a presentation and few water testing. It was also pretty simple to set up the appointment. They worked to our schedule when we'd be home for the most part. And it was pretty painless, other than just the cost. The installers were here for a few hours and it was pretty flawless. They showed us how to do everything and service it. It's been very nice. We've had Kinetico for two years now and it's kind of maintenance-free. We just monitor the salt levels and put some iron conditioner in the salt. It flushes itself and it has a resin tank. It takes care of itself. Overall, it's well worth the price, especially if you have water as bad as we did.

My water was bad and it stinks. I saw Kinetico Water Systems driving by it and I set up an appointment with them. The appointment setter has a good demeanor. My neighbors also had Kinetico and I got to like them, too. The Kinetico team came in and they did a good job on the installation of the water softener. Now, my water is 120% better.

Four years ago ago, I purchased the water softener and the purified water through RO from Kinetico. My previous system was on its last leg and the way that Kinetico's system was no power was cool. It worked really well too. I liked the two-tank and I got four tanks so it's always making sure we have plenty of soft water. We went from really hard water to soft, plus the water is a lot softer now compared to when we had our other softener. My experience with Kinetico was all positive as well, especially with the RO people. They were very willing to help me do whatever I needed to do. The maintenance is easy too. All I do is put that chemical in it every six months. And the system is very cost-effective in the long run.

We got a drinking water system from Kinetico and the experience with them was great. We had moved in here a little over three years ago and the water was disgusting. A friend's uncle worked for Kinetico years ago and she told me that I need to get an RO System. I was like, “What’s that?” Then she was like, “Just call Kinetico Water” and that’s what we did. We called them and they were out here the next day checking our water. They tested it and they said it was bad. The representative had his little science kit and he set it up, then tested everything. He did a teabag test with us. He was very friendly and nice.

The realtor set me up with Kinetico when I was buying a house and needed to get a water system to pass inspection. I didn’t purchase the house until everything was good so it was already done before I got in there and it quit on me within two weeks that I was in the house. The rep explained a little bit to me because whoever put them in actually put them in backwards and then it clogged up. So, he switched them and put a new one in for me and then said I had to change them every year and it’s been good so far.

Setting up the appointment with Kinetico was very good. I talked to them and we set up a time. I had a guy come right out and do all the tests and sit down, and he explained everything to me. Everything went smooth with the installation. They’ve continued to this day sending me emails if they have specials or sales. The staff was all friendly and I love the fact that they put on a little picnic barbecue there this year. It was a very great idea. And you could go in and win prices, so that was really awesome.

We had high calcium water and Kinetico was in Home Depot one day when we were in there. They came to the house, tested the water and said what they could do to fix it. I had the two main tanks and the reverse osmosis filter. The installer carried them all down the cellar and I talked to him while he was putting it together. He explained how to change the filters when they were due. Once we had the system installed, the clothes were cleaner. We had them back in though. The problem was that we have sediment in our hot water tank but as soon as I get that all flushed out, which could take a couple of weeks, the whites ought to be white.

My in-laws researched the Kinetico Water Systems and put one in their house. And they decided to buy us one for Christmas because our water softener was old and cheap. It worked but it wasn't nearly as good as the water softener from Kinetico. It works automatically and it's a passive system. We just have to check the salt and throw it in. There are no mechanical parts to it and it can't really break. It's easy to use.

We purchased this system on Dec 15, 2017 to protect our new appliances and faucets. 3 months later, it still doesn't work. We have been making payments for something that doesn't work. They have sent out multiple techs, multiple times and can't seem to fix it. Now, we have to have our appliances serviced due to hard water and our faucets replaced, all the while being "assured" that the problem will be resolved. At this point, we just want our money back so we can get a different company out to install a different brand that works.

I had an existing water system, but I wasn't satisfied with it. I saw Kinetico Water Systems at a home and garden show and because of their good reputation as well as how their salesman explained how the system works, I purchased a water softener from them. Setting up an appointment with them was easy and their rep who came out was excellent. He was very smooth, very thorough, and he knew the business very well

We had a strong sulfur smell in our water and it was hard. And we had a softener when we bought this place and it didn't cut the mustard. I looked online at different places and Kinetico was one of the first places that I called. Setting it up was pretty easy. It wasn't a week before they came out, did the water test and gave me all the different options I had. I called the next day and it wasn’t very long after that before they came and set it up. The installation guy came out, was pretty informative about exactly what we were going to need and told me all the different things about the different systems. He was friendly and helpful. We got a Luminous Water System and it’s absolutely way better quality water. I don’t smell any sulfur in the water and the water softener works just fine. It doesn’t use very much salt. We're pretty happy with Kinetico and my wife has recommended them on Facebook.

We had a water softener from Culligan and it wasn't working properly for years. It malfunctioned and drained our water, which became discolored. So, we decided to unhook it and not even bother with it anymore 'cause it was older. We wanted to get a water softener again in the home, and we liked having the drinking water filtered. Our son Jason had a Kinetico system put into his house, and he recommended the young man that we worked with. His name is Keegan and we called him, and he made an appointment with us right away. He was very informative and really quick. He got the system a few days later. He explained it and he was real helpful.

Everybody around here has water problems. My parents had Kinetico and I also bought one two years ago. It was fine setting up the appointments and with their reps. Also, I took advantage of the free water test and it told me what I needed to know.

The water system I had didn't work and a customer of mine was telling me about Kinetico Water Systems. I called them up and made an appointment for my brother, my sister-in-law, my mom and my dad. Their rep was very informative and he explained the water system itself and how it filters things out. We also had their water test and their rep was very thorough with it. The installers were both great too. They went over everything with me. They removed everything and they showed me how to use the Iron Out stuff and how to change my filter. There was water on the floor from the old system but that was easy for me to clean up. I've had Kinetico for less than a year but we've been happy with the system. The water doesn't have an odor to it like mine did before. I can also tell the difference with the shower. I would recommend Kinetico. We have done a home show and encouraged people that were looking at it and told them that we like the system.

My friend told me it's good to use a water softener, so I got one from Kinetico out of a recommendation. The installation team explained the product to me, left the work area clean and was friendly. It's been a very good experience and I would recommend them.

My husband works at the Kinetico store in Meadville. The appointment went really good. They took the water test, and then they told us what kind of water we had, what they recommended, and what kind of system they recommended. We got the things for the water softener, and then we got the drinking system. I had taste and odor in my water. We were buying six gallons of water a week to make coffee and it's so nice to just be able to go over to the sink and get the water and make the coffee. Also, I got the system for my shower and toilet since I had a lot of rust. I could never keep the water clean. The guy that came and installed the system was nice. He did a really good job on the plumbing and everything. There was one little section where my husband wanted it and he got it all right in that section. They didn't know if it would all fit, but it did.

Kinetico had a good reputation and they were high quality. I have hard water in my home so I called them and made an appointment. The installer was very helpful and he answered all of my questions. They did the job and was energy efficient. But their service in our area could be better because they were slow in getting out here since they were 60 miles away. Other than that, it's a great piece of equipment and the water is a lot better now.

All of my neighbors told me, “Welcome to the neighborhood. You need to get a water system ‘cause your water will destroy all of your appliances.” My cousin works at Kinetico and I got a water softener there. Setting up an appointment was smooth and super easy. It was literally the rep's first job ever, so I was like, “Let’s go through this together, ‘cause I don’t know anything about water." So, it was a very nice presentation as well. Also, the installation team was good. They were clean and they showed me how to work the system, check it and test it. I recommend Kinetico every chance I get.

We had really hard water when we moved into our new house. We purchased one of Kinetico's water softener units with the core tank in it and we've been pretty happy. What drew me to Kinetico was theirs did not require electricity and the warranty. I had put in a request online and then, someone called me pretty quickly and set up an appointment. We also did the RO System for drinking water, and then they asked we wanted the stuff down the basement. They had someone new they were training come out that they guided. The main tech was helping that guy. But otherwise, it was fine. They came out and fixed the unit once after it was installed and so far, everything's been fine. It's not scaling my little kettle thing that I have anymore. My main problem was my skin was breaking out and now, I'm okay. I like Kinetico, we've had good service and we got a good quality product.

We've been with Kinetico since 1998, and I was smelling that sulfite smell. We needed the water tested again and I said, "I'm tired of having it, we need to do something. In 20 years, I'm sure there's been improvements." We decided to do an upgrade, and setting up the appointment with the rep was very simple and very prompt. During the appointment, there was extensive testing and lots information. The guy who did it was very knowledgeable. We bought from them a softener that removes rust as well as the sulfite smell. The guy that did installation was thorough and efficient. He told us what was going on and what he was doing. There has been no smell since the upgrade. We also went with the unit that doesn't need any filters, so we won't have to be buying or changing filters. Kinetico has been wonderful. I would recommend them.

I've always lived in a house that had a water softener. My parents always had a Kinetico. I have a new house in Indianapolis which has hard water so I purchased a chlorinated filtration system from the same company. Their rep has been wonderful. He was able to get stuff answered then got a quick response to me. The installation experience was fine. Getting a Kinetico was quick and easy to get done.

We purchased the Kinetico water softener and the drinking station. We had one in our old house 25 years ago or more and we liked it and I like the fact that it doesn’t use electric. So, we bought another one when we built a new house. Everything went well. Their installers came out, put the system in but they said they would come back and hook up the line to the icemaker in the refrigerator and our drinking station. So when they got it all done and everything was tiled and ready to go, the guy didn’t leave the fountainhead. They had some in their truck but they weren’t the color we wanted, so we thought, “Well, that’s fine.” He says, “We’ll just make an appointment. We’ll come and get that in.” I said, “All right.”

Overall great experience. Would highly recommend Martin Water to anyone looking for a water conditioning system. Fast and friendly service is what makes this a five star review. From the sale to the follow up visit the experience was seamless. I would not hesitate to contact Martin Water again in the future.

My water tasted and smelled bad. It was gross and I cannot stand stinky water. We had a Culligan and it was awful. I felt that they lied about absolutely everything. It cost me four grand and lasted less than six months before the nasty stuff was back. Then my daughter bought us an Aquasana system and it lasted exactly a year then it quit. It worked really well with them, but I’m not sure they had the amount of rust and chemical crap we have out our way. I did a little research and Kinetico was the only company that I knew that had presence nationwide. Then, I heard Woody, one of the DJs, talk about it on the radio and how he gets Kinetico in every house he moves into. He seemed to care for it.

I recently purchased this property that has two homes on it. I went with a water softener system that has been in my home. We were told right upfront that it didn't work and it will be exchanged. We live out in a country with a well, and definitely had to have help with that. I went with a local guy whose mother I had known and figured he could be a good deal. He's been working in this area for years and years, so I figured he knew what needed to be done and he would hook me up with a system.

Kinetico does a great job. My good friend is the manager of the Kinetico dealership here, so when I purchased my new home, I called him, and told him this is what I need and what I want, and he sent out a guy out and then they installed the system. As a consumer, I do like the idea that the product is not electric and it recycles on its own, on demand when it needs to be. So, even if my good friend wasn't the manager, I would still have purchased the reverse osmosis system and the water softener. It was a good experience and I'd recommend anyone to buy their products.

I got one of Kinetico's filtration systems. It's an auto-refresh on the water system. It's a low maintenance system with a very good return on your investment for the long term. They're way more expensive than others but I didn’t want a system that I had to do a lot of maintenance and repair on over the years. The house that I purchased had a Kinetico Water System on it and it was 33 years old so we decided to replace it with another one. It wasn’t filtering the water properly anymore. The tank needed recharge.

Hard water concerns got me looking into water softeners and filtration systems. We're friends with people who had Kinetico Water Systems and we had Kinetico install a water treatment system for us too. Our system has got water softener and a filter system on for our whole house, so it's well set up. The installers were good and they explained stuff to me. I had the system put in the basement. Our water has been a lot nicer, softer, and better tasting since we had the system installed. It was a good deal that we had with Kinetico and I'd tell people to get the Kinetico water system.

I had dirt in my water. KInetico was referred by a friend of mine and I got the water softener and reverse osmosis from them. Setting up an appointment with them was pretty quick and I was happy with it. Their sales guy was awesome, very though with explaining about the water and its hardness, and did all the tests. Then, the installation team that came out did everything I needed them to do. In fact, they had to come back out and make a change to it, and they had no problem with that. Now we can actually use the water in the house and our appliances are loving it. Kinetico may not be the cheapest option, but their service so far has been great.

My previous water softener wasn't working anymore, and Kinetico was a local company. My friend also bought from them a month before I did. The reps at Kinetico explained all the different options and what would be best for me, in their opinion. They were able to get the product installed probably within a week after our meeting. There's definitely a difference compared to my old water softener. The one from Kinetico is providing a much softer water and doing a better job with the water.

We first met Gary (one of the owners) almost 20 years ago. Our area is all well water, which is putrid if untreated. We had a Kinetico whole house system installed then, and are as happy with it today as in the beginning. Kinetico’s technicians are as helpful as can be. Their response time to issues is exceptional. We could not be more pleased. Did I mention the water is crystal clear, and tastes great.

I just want to pass along that Kirk ** is a very talented, trusted worker. He is pleasant to work with. He explains the systems we have installed in words easily understood. Our dairy farm has had his expertise for many years. The systems are a great asset to our business life and personal life. Thank you!

We built a house 11 and a half years ago and we needed a water softener because we had iron and we needed it to chlorinate the water lightly. We put in a water softener from Sears immediately and unfortunately it was put in backwards. We didn't realize it for six months. And then I contacted the Kinetico and they put in a proper softener. I have a good deal of confidence on their local people from Meadville. I bought a Kinetico water purifier that takes iron out of the water.

We've had our Kinetico system for under a year and we've had nothing but great experiences. I thought that the cost was a little bit high. However, in doing my research I found that Kinetico was considered the best brand. They have a great warranty. We plan on being in this house for many years, so I thought we should go ahead and go with the top brand.

My old water softener worked just fine and they talked me into this Kinetico. Kinetico came and worked on the old one because the old guy that had installed it died. So when they came and worked on it they reversed the lines and all the salt and rust came into the house. And I said, “Well, this is in worse shape than what the heck it was before we got it.”

We originally had a Kinetico system in our house but we were having issues with it. Then, the plumber came and said we needed a new water softener. Unfortunately, we went ahead and had them put one in. It was using a lot of salt, which was a ridiculous amount, so we knew that the other system worked better. Eventually, we went back to Kinetico and we now have their water system, the UV system, and the reverse osmosis system.

The water where we live is a bit hard even though it's already treated from town. Home Depot asked if I wanted my water tested, not knowing a third party, Kinetico, would be coming out. I bought a water softener and reverse osmosis for drinking water. It was installed by a representative, a licensed plumber. Since then, the water's ten times better. It tastes better and a lot softer, so it suds up quite nicely. I would highly recommend Kinetico. It's a bit more expensive than most, but definitely worth the money.

We have Kinetico reverse osmosis water system and water softener. We had a heavy iron content and a sulfurous odor where we live. I put up with that water for many many years and we reached a point where I had lost my job and I had to use up my retirement money in order to get medical help. I decided to upgrade so we had put a roof on the house and we did many interior upgrades. And one of the things I decided to upgrade was the water system. I looked around online extensively before our purchase and I felt the Kinetico was the best option as far as salt consumption, electric use, which doesn't use any electricity, and the drinking water quality. And with all those things considered, it was worth the expense.

We have well water in the house that we purchased and we've never lived in a house that had well water. I already knew it was heavy and metal because I put bleach in my toilet to clean it and the water turned red. That was alarming for iron. So Kinetico came out and they dropped all the fancy dice it. I talked to them and they were out the next day to install it. We recently purchased a water softening system from Kinetico. Plus, we have a reverse osmosis. It was very good during the installation and they cleaned up. Our water now doesn't have a funky smell and tastes a lot better. And we have stopped buying bottled water.

I was replacing an existing water softener and I was tired of buying bottled water. Kinetico was the one that actually responded and followed up on my inquiries. We've had the the K5 drinking system for about a year now and it seems to work fine. I also contacted the company to have somebody stop by to make sure that it is still providing the treatment to the water that was originally specified. Kinetico was an excellent company to work with and the product works.

We’ve had a good experience with Kinetico. We bought a reverse osmosis several years ago from them and when my old water softener broke I bought my new one from them. The person that came out to test the water was very helpful. Also, the installation team was very efficient and there was no problem with the installation. Kinetico's is a better system than my previous one and I’d recommend it.

We had a water overflow, which was one of the reasons why we got together and decided that the old water unit had to go and the new one had to replace it. Things weren't shutting off and I was having trouble. There was an inch and a half of water on the kitchen floor and I had two rooms where the water got in under the rugs. It was basically a $25,000 job by the time I got done. The team from Kinetico came in, pulled the whole thing out and put the new one in. Our new unit has been upgraded substantially. We’ve got the drinking water and I’ve got the ice cube machine in my freezer. Also, when I bought the first one, we had two big tanks full of saltwater. The rep knew what he was talking about when I talked about the old unit, and I was really happy to see the new liquid salt. That's a lot easier to put in than the block of salt. We’re pretty happy with it.

We had a water system in the past that we weren’t impressed with and went without it for years. Things were starting to get stained up so we decided to get one. I was at Home Depot and there was a girl advertising Kinetico. I've been looking at it for quite a while in a local county fair and I like the fact that it's not electrically powered. The salesman that she sent out was not pushy, but arrogant. On the other hand, the installer was a very nice gentleman. I enjoyed the Kinetico osmosis drinking system. We do have a Kangen Water System too which my wife uses but I use Kinetico. I can't see any difference. It’s just easy for me to get the osmosis one than the other. I've got to go get the drinking water system filters because I got a notice here about a month ago which tells me that it's time to get them. I've told two or three people about Kinetico and I've mentioned it in different social gatherings too.

We have a drinking system from Kinetico. We had a Kinetico system for 20 years, but it was broken so we recently changed it. Overall, the system is okay but their sales and service are awful. I don't like their salesmen. Every five years, they come in and they want to sell me a new system. They have no knowledge and they don't know what they are talking about! I don't trust them. And I had a really bad experience! The installer was okay but the manager was awful. She didn't even know what was going on and she couldn't calculate. I was very upset and disappointed! I had told my friends not to go with them.

When we bought the house it didn't have any filtration system. Also, I had to replumb the whole house and somebody had taken the system that was out before. I put in a cheaper filtration system but it wasn't doing the job. It kept clogging all the time. I had an uncle of mine that just got a Kinetico system installed and his son got one installed, so I decided to give them a call.

I built a house and needed a water cleansing and softening unit. My brother-in-law has Kinetico and he recommended it. Their rep was very informative and showed me how to operate it. Their people put it in and it only took just a few minutes to do it. Kinetico is a very good system. I've got a lot of iron content in my well and it does an excellent job of taking that out.

When I bought the property years ago, Luminous Water came and gave a free water analysis. We had a lot of hard water issues in my well and I’ve put a small system in. When I was able to afford the entire system that I wanted, I called them and they took care of me. I made a call and they set up a time for the Kinetico salesman. He came out, went over all the different options and I told him I wanted a few minutes to read it. He gave me that time and I bought the entire water softener filtration system. He set the appointment up and everything went smoothly.

We had hard well water and had bacterial iron in our water supply. I was familiar with Kinetico and my in-laws have the Kinetico Systems and had never had any issues. But the first time we did the water test with Kinetico, they just wanted to throw me a system. Also, the first salesman was very degrading towards women and my wife wouldn't want him back in my house. For a $7000-purchase, their people should be kissing her butt and not making her feel stupid.

We had Culligan bottles and they weren't working as well as I wanted. We were paying for it by the month and they would just bring us bottles and swap them out. I saw Kinetico's presentation at the country fair and got a whole house system and then the RO for the sink for drinking. Setting up an appointment with them was easy and the representative that came out explained to us what they had and gave us some pricing. And then they installed the system which didn't take very long. I'm a licensed water and waste water treatment plant operator so I was familiar with what the installer was doing.

I had a spring and a well, but the well wasn’t hooked up. A contact in Home Depot told me about Kinetico and I ended up purchasing a home water system from them. I have it for almost two years now and I like it because of the water and and the four different treatments for total dissolved solids and chloroforms. Also, previously, the dishwasher wasn't getting the dishes clean with the change of either detergent or the designs. But now, it's doing pretty well. Overall, we’re pleased with the product we got from them. It's expensive and I spent more money on it than I wanted to spend, but it was worth it. I could have gone out, got some equipment myself, and spent less money, but I didn’t want to take the time.

We just got a new property and we were in need of a water filtration system. I heard about Kinetico from friends and family, and so I decided to do a research on them. After the research, I thought Kinetico offered a good product and we chose to go with them. We were able to meet with our rep in person. He came, tested the water quality and was able to put us in line with the equipment that we were needing to help with the filtration of the home. I like that Kinetico product was able to offer what others weren’t, whether it would be the warranty or just the history of customers being satisfied with their product. The installation team did what they had to do and they showed and walked me through how the system works. We definitely have a softer water now, which is a big difference. We didn’t have one prior to having this put in our home. Overall, it’s been a great experience and it's definitely a good bang for our buck.

I purchased a double tank with a filter and an additional filter where it comes into the tanks. I had to get some iron out of the water because it's in a well and the system softens the water. The appointment was very informative. The system and the people who came were good. I was surprised with the results of the water test and judging from what we have, the system that we got would take care of the problem, and it does. We have no iron or egg smell in the water. Every once in a while, we get a little salty taste when it re-cycles through the salt but it's nothing that's offensive. I drained our place out for the winter and I had to pull the tanks in because of the weather conditions. And when I hooked up the system last year, one tank had blackened. It didn't look like it was functioning so I'm going to have it checked this spring when I reinstall it. But I recommended Kinetico to friends. They bought the system and they're satisfied with it.

It was very professional when they came out to test our water. We had dark orange water that needed to be changed. They are cost efficient and am so glad we picked this company. The water is smooth clear and everything you want for a family to have. Very safe and sterile. Thank you so much and I would recommend Kinetico to everyone!

Our water wasn't very good and it was hard. We have a glass shower so the water was noticeably causing problems with our sinks too like the rubber gaskets would get ruined quickly. People's reviews of Kinetico were the best and everything went really well when we set up our appointment with them. Their installer came in and did his thing. He cleaned up after himself and he tried to explain things but I'm more of a hands-on person. I'd have to go through it myself. So the guy did what I asked and he gave me the information I asked for. We have the water softener and the under-the-sink filtration thing. With it, our water is light-years better. Kinetico is really good but they are the pricier end of that realm of products. But if you spend the money, you get good quality. I had my mom buy their stuff.

We've had Kinetico 24 years ago and the water softener still works fine. We wanted it to get the water cleaner and take out some of the iron. We saw them at the Calvert County Fairgrounds and talked to them. The rep was a very nice gentleman. He explained everything to us and he was very helpful on what we needed. And then they came out and took a water sample and told us what we needed to take out the iron in our water. Then we agreed on a price, they installed it, and we've been happy ever since. It's a good product.

We recently had the Bonita Springs, Fl Kinetico, install a new reverse osmosis water system to eliminate the poor taste and purify our Fl water. We were impressed with the friendly and knowledgeable service that Julia and the Kinetico team provided. Our installer, Will, was friendly and went out of his way to explain our new system and clean up after himself. Our water tastes GREAT, and we couldn’t be happier with our Kinetico experience.

I had a wonderful experience with Kinetico of SWFL from start to finish. I had a wonderful sales representative who clearly described all of the system options, and then the technician who placed the system was wonderful. I love my water and am very happy! The water is so clear and clean, tastes great, and is definitely worth the investment!

There was a whole lot of things all built into the water conditioner. It's a very good product and I believe it's the right system. I can drink the water now and I haven't gotten sick and neither has anybody else. When I moved into this house, the water was horrible, and it had bacteria in it that was not good. I looked up water conditioners in the internet and I decided to go with Kinetico. The representative was understanding of what we wanted. Then they came in and installed it.

We purchased a Kinetico water softener and an RO system. I've only had Kinetico my whole life growing up and I've always had one in my home. This is the second one Kinetico has done for me. My experience with them was great since one of my good friends is a sales rep for them. He handled everything himself. The installation team and customer service were great too. I have no problems with them at all.

My new water system is functioning normally and as expected. The installers from Martin's Water showed up on time, finished early and went over the system with me. So far I couldn't be happier. I'm very happy with my new water system and I look forward to enjoying its benefits for many years.

I had many different water softeners for my home. Kinetico is the best. There is no downtime on the Regeneration. And takes out all of the iron. Please consider using Connecticut products. It will save you a ton of money on bottled water service. You'll be able to live a long healthy life.

When we had our humidifier checked, it had calcium deposits in it and our guy recommended that we look into a softener. He also recommended Kinetico. I have used him for years upon years so I trust his judgment and I did not even look at other products. So we then got the whole house softener and dechlorinator from Kinetico. Setting up the appointment with them was fine. Chaz came by and talked to me about the system and then scheduled the installation. The tech took care of everything.

I got a filtration system with Kinetico. It runs to an extra space under my sink and it runs to my refrigerator. It was so easy to work with the Kinetico salesman. And the installation team really nice guys and much faster than I thought they would be. They were done in about an hour and a half. And my water doesn't smell like Chlorine. The guys did a good job.

I consider my water softener one of my best home improvements ever. The system installed works effortlessly to deliver hardness free water that makes life so much better in so many ways, and no strange odour when you run your taps. Kinetico were brilliant to deal with, both the support and field staff are ever so helpful and competent and are always helpful and supportive.

We are extremely pleased with the quality of water our Kinetico water system provides. Our skin feels softer and our drinking water tastes exceptionally pure. Not only did the installation go smoothly, we have always received incredible customer service. Every technician is professional, courteous and knowledgeable. This company is a pleasure to deal with.

We are new customers with Kinetico and the experience from sale to installation with Aquarius exceeded our expectation. We would not hesitate to recommend Kinetico or Aquarius to friends and family. This is how businesses should be run. We are looking forward to great water for our family for years to come. Thank you...

Shawn's service was great and he was able to diagnose the issue and walk me through the steps to resolve it. Much appreciated. One suggestion though - at the end - perform a double check that everything is turned back on and operating. We have 4 lines running from the reverse osmosis tank and to diagnose the issue - we needed to shut 3 of them off. Those three weren't turned back on after the work was completed. Not a huge deal - I was able to see it right away once we noticed no water at those outlets. However, it may result in another return trip if the owner didn't know what to look for when their other valves didn't have water. More of a process improvement comment. Thanks again!

My water softener wasn't working anymore. I called Home Depot and they sent me something and I looked it up on Google. Everything was perfect about the water softener so we decided to get Kinetico. I scheduled an appointment and they came and explained everything to us. We had a free water test. The rep tested the water in front of us. It has a lot of chemical in the water from the sink. He showed us the difference between the water we have right and after we installed it. There was a big difference. The water feels very soft and tastes better too. It works really good. We are all happy in the house. I refer Kinetico to a friend right away.

Reverse osmosis for entire home. I am very happy with Dennis, the installer. They were very punctual, explained process, and follow up with updates. Dennis went beyond his job. He facilitated moving up the date due to my aerator water pump broke and had one of the installer come to the house at arrange for water to enter the home directly from the well pump to home. Did not smell very nice but allowed us to have water. I appreciate Dennis and everyone at Kinetico from the woman who answered my call to the completion of my final product. I have crystal clear water, smells good, taste good, it's wonderful for my clothes, etc (you get the idea). Thank you and yes I would recommend your company to friends.

I contacted Dennis ** regarding a water system for my home in Cape Coral. He was extremely professional and didn't waste my time with sales tactics. He told me the facts and presented his recommendations. He worked it out that we were able to get our entire system for a good price and installed fast. William ** came out for the install and the Kinetico professionalism continued. He was very knowledgeable about water which is great when you're a information guy like me. Learned a lot and felt comfortable with the entire process. I talk great about you guys all the time.

I bought the whole Kinetico system at Menards and they installed it. We got a big tank and then we got a smaller tank for whatever else. It’s a good unit and I'm very satisfied. I just go to Menards and buy a bag of salt, bring it back and dump it in.

We recently purchased a Kinetico hi flow nonelectric twin tank combination carbon filter and water softener from Kinetico. We are very pleased with our purchase. We notice that there are fewer hard water marks, no smell and a soft feel to the water. The service technician, Juan, went above and beyond in making sure that we understood the system, its workings. He was knowledgeable, efficient and courteous. The office staff was very cooperative and helpful in our billing and scheduling necessities. We can wholeheartedly recommend Kinetico!

Quite a few years back, Kinetico came out and installed an R/O system in my kitchen so I could have purified water for drinking and cooking. What a great investment that turned out to be! I don't have to buy bottled water anymore and I can actually use the ice that comes out of my automatic ice maker in my freezer. My pets drink the R/O water as well instead of bottled water.

I’ve always had a water softener since I like soft water. I have Kinetico up in Colorado and one when I got a new house. The girl that came out did a good job showing me everything and the guy who installed the product was very professional. He knew what he was doing and I was impressed with him. Kinetico products seem to be a lot better than a lot of the others out there so I would recommend them.

SOFTENER 935-MN TNK - Tested water to advise which device to purchase - installation done very professionally - salesman returned after several weeks to re-test water and product performing to standard. Nice to have product that does not require electricity. Water now nice and soft and tastes good too.

My wife is extremely happy with Kinetico water purifier that we purchased. She's a bath gal and she's got a big tub which she fills up with a lot of hot water, which has now greatly improved. We can't smell the very strong iron odor anymore and the drinking quality of the water is much improved also. The taste is much more satisfying now. Everything we wanted to get done was done. I was completely satisfied. I had to follow up on a couple of calls because we had a minor leak for the first install but they came out and recovered quickly. So, it's all good. I'd recommend Kinetico.

Service included checking plumbing, tested hardness and TDS readings on softener and TO systems. (OK). Changed softener filter (quite dirty, I hope twice a year is often enough). Additional salt not needed. Resin cleaner was added. Service team was knowledgeable, courteous and answered questions readily. Service team called ahead to verify appointment and put protectors on shoes to protect our floors and carpets. Thank you for that.

I have had numerous well water problems, from odor to sand to bad taste. We were visiting the county fair here in Fayette County and a representative from the Bellville area had a booth there. We talked with him and later purchased the system from him. We got the water softening system and the drinking water system. My system was old and when the people from Kinetico came out to look at it, they said it was pretty well worn. It might have been repairable, but they recommended a new system and I didn't object to that at all because we'd had it quite a long time with very satisfactory service. Now our water looks, smells and tastes better. It's a joy. I would certainly recommend them to anyone who has a water problem.

We live in Texas and the water is very hard. This is a new house so we wanted to have a softener and filtration system to save on detergent and on the appliances. A neighbor told us about Kinetico and we got the softener and the drinking station from them. Their reps were professional and courteous. The installation also went well. The installers showed up when they said they would and they did it quickly. They cleaned up afterwards, too, and it wasn’t a messy process. Since having the system, we’re using less shampoo and less product for the water to get sudsy. We also have no markings or hard water stains on the dishwasher or in the glass shower. I would recommend Kinetico.

I had a whole-house system for Municipal water installed and it is so efficient on salt that I can't believe it. We use less than a bag every 2 months with my wife and I, and we don't have to worry about chlorine anymore. I didn't realize how much was in the water but it all made sense why my clothes fade. This equipment is not cheap but it is definitely worth it if you want to have it for 10 or more years.

We have a lot of lime in our water so I got a water softener for the whole house because that could clean the water up. I already have one of Kinetico's products so I went with them and bought another one. The installation team was great! We had them to move the system a little bit which they did and didn't mind at all. They even change my filters out every time they come because I have a reverse osmosis as well. I like them and their system a lot. Generally, everything went well.

I had a Kinetico product before and I had good luck with it. Recently, I bought a water softener from them and I'm happy with it. The reps I worked with were all professional and straight to the point. The ones who installed it for me were also good.

Had a great experience with the technician and the salesman, Denis ** who was on time. We love our Kinetico water system and the reverse osmosis drinking water system. Came on time and installation was very professional. The system gives us soft water for our laundry and gives us great showers.

K5 Installation - Excellent service experience. Quick, complete and first rate all around. The installation team arrived on time, quickly and expertly installed and tested the system, and gave me a quick primer on the replacement of filters when they are needed. I will certainly recommend this system to friends, family and others.

I had a service with another company that I was not happy with. They didn't take very good care of us. Whenever I had a question, they ignored it and kept charging me money. We had a salt saver which took up a lot of room in my pantry. Kinetico came very highly recommended from other people so I switched. We loved the rep that we worked with. He was kind and had a sense of humor. When they did the installation, they took everything out that we didn't want and hauled it away. And they contacted the previous company we had and told them that we didn't want to be contacted again and they can get their stuff from Kinetico. They did a great job with the installation and it was very neat and clean. They picked up after themselves, and they wore booties after their shoes. Kinetico is expensive but we are very, very happy with the service and installation. We don't have rusty water anymore, and our bathtub is clean, and our padding and sinks stay clean.

I had Kinetico when I was in the city. I moved in November 1st. And in the latter part of November or first part of December, I had the system installed in my current place. I have my own well. Before, there was no water softener here. I have outside faucets on both sides of the house. So when they hooked it up, they hooked it up so that if I wanted to run either one of the outside faucets, it's going to be soft water which I'm just working the system where it shouldn't be. What it should be is just going right from the pump right out to the outside.

We had a strong sulfur smell in our well water at the cabin and I had my heart set on the Kinetico so that was the logical choice. I bought a reverse osmosis softener and a Sulfur Guard unit. The quote that they provided had some seasonal discounting and so I was happy with the price. I went to their website, found the dealer who covered my region, called them up and left a voicemail. He called me back within 10 minutes and for the first appointment, he said he would take care of everything and that I didn’t have to be at the cabin. I explained to him how to get in and where to look for things. Then, I had him come back out after he installed the systems to show me how to work them. We used to bring bottled water up to the cabin every weekend but now, we bottle the water and bring it home. In fact, it's the best tasting water I've ever had. I highly recommend Kinetico.

We placed a service call because we were not getting soft water. The system was checked and parts replaced. We knew that we would not get soft water until the water in our water heater was replaced so we waited. But after more than a week, we still did not have soft water. We called for another service call. This time the brine tank was checked and found that we needed another part that was missed the first time. The technician also ran the system and the cold water until the tests he did showed we had soft water before he left. He was very thorough. Although the first technician was very nice, we would have to give him only 2 stars as he missed a part that needed to be replaced and did not test the water before he left leaving us with two more weeks of hard water. The second technician did an excellent and thorough job. I do like the fact that the technicians wear shoe covers when they come in the home.

We had a water softener abroad and we were really happy with the result and I wanted to have it here in the US as well when we moved. Setting up the appointment with Kinetico was very easy. We got somebody come over and the agent took time to explain everything. It was a good experience. Then the installation was quick and clean. We are happy with the water softener and we also have a water filter for drinking water. We've had less limescale and watermarks. I would recommend Kinetico.

We had a lot of rust, and we had a lot of iron and other minerals in the water here. I liked to get it cleaned up. There are a lot of different water softeners out on the market, but I thought Kinetico was more of a top of the line softener and also, they have a good history. Setting up an appointment with them was really simple. I told them that I was interested and Dave came out. He showed us what was available and he did one free water test right at the night that he was here for us to figure out what we were going to need. The water test kind of confirmed what I already knew. I used to be a wastewater operator in a small town, and had quite a bit to do with water, and seeing different applications, I knew a little bit about what was going on.

I was in a hurry to get something and I had heard that Kinetico was good. I got a double water softener with free filter from Kinetico. I visited the store in Hayward first and then they sent somebody out. They did a free water test for me and the rep I spoke with to set up the appointment was all right. There were a couple of installations and they did it pretty quickly. I had no issues. Kinetico is good, but it’s expensive. It was far more than I had expected to pay.

My sister and I had cancer and our doctor recommended that we look into our water system. My sister did the research which I benefited from. She gave me a number and I called the guy about Kinetico. He came out within a couple of days and he showed me all the different options. I told him what I wanted and what my issues were. He looked around my property, I live on a farm, and he said I had all these possible contaminants. He did a water test and showed me what contaminants I had in the water. He then fixed some tea with water from my tap then he fixed tea again but with water from one of his systems. The comparison was amazing. When I agreed to do a whole water system throughout the house, they installed it within 10 days. It was fabulous how quickly they were able to put it in.

We purchased a new home and it did not have a water softener in it. An appointment was easy to set up and the rep came out to our house. He tested the water, which wasn’t nearly as bad as what we thought. The installer was good and he wasn’t here for very long, maybe an hour. We got a refurbished system and what stood out completely about it was that it’s not plugged in. There’s no power source. The water is a lot better now than what it was when it was tested.

We didn’t think our water was soft enough. My wife was seeing spotting under our dishes and glasses, so we got a water softening system from Kinetico. Our friends spoke highly of it. I had researched Kinetico myself a little bit and even though they're quite spendy, it seemed like they're efficient in their use of salt in their back flashing process and they're probably the most efficient on the market. With them, it seems you're getting what you were buying. You were getting a good product.

We were building a new house and some people who I work with, as well as my sister, had Kinetico systems. It gave me great confidence in talking to people who actually had the systems. And I tried the drinking water and it was as good as any bottled water. We drink a ton of water and so we decided that it was an area that we wanted to spend the money in. We got a water filtration system and also a water softener from Kinetico.

We just purchased a home and we were concerned about the plumbing and the longevity, and we understand that water plays a role in a lot of things in life so we wanted to get the best system. We like Kinetico's pricing and availability, plus the friendliness and concern that their reps have. Even until today they are still calling and wondering how we’re enjoying the system. We got a water softener and a drinking system for the sink, and they were installed within three hours. We’re drinking better water now and it's silky and rich. We also like to clean our cars with it.

I have a well and a water softener, and drinking the softened water isn't objectionable. However, I am in Door County where there's a high limestone quotient in our water. Although the water softener takes out most of it, when I would have a drink with some ice cubes in it and when I was done, I'd look in the bottom and there'd be some sediments. I remodeled my kitchen ten years ago and at that time, I bought one of Kinetico's RO systems. It lasted for six years and then stopped working. The good news was that my ex-wife was the only one who really used it much, so it wasn't high on my list of things to get done. However, my doctor suggested that I should start drinking some more water, and so I had to replace it. I called somebody at Aquarius, told them my story about how I was unhappy and asked what we could do. They said, "We'll fix you up. We'll reduce the price on our RO because we want you to be happy."

I was concerned about the water that the City of Roseville has and if it was safe to drink. I’ve always had a water softener and I was looking at Fleck because I had a Fleck at my old house. But I had been wanting to install Kinetico for a long time and my friend recommended it. I got a water softener and a purified water drinking system and I like the service where they deliver this all and they can put it in for me. And I only have to replace once a year. Everything went smoothly and was done pretty fast. I’m happy with the results. My dishes are coming out very clean and the water tastes good.

We weren’t satisfied with our old system and it needed to be replaced. I'm very familiar with Kinetico, and we purchased a water softening system and a drinking water system from them. We wanted to improve our water here at the house, and we felt the most confident in this product. The rep was very professional and friendly. Also, the installer was very good. I brought him into the house, showed him the area and he did his work. He gave me a thorough explanation of what he did when he was done. We could immediately tell the difference. I can tell the difference when I'm washing dishes that the water is always soft. We have a lot of manganese in our water here, so we're eliminating that problem. I'm very happy with the product and I'd recommend them.

We bought a cabin on a lake with very sludgy, dark water per our third-party inspector. We’re only 40 feet deep and we felt like we’re getting a lot of tap water. It smelled like sulfur but they said it wasn't. We joined forces with Kinetico to get a system to filter the water. Our inspector from Wisconsin area recommended them as somebody who fixes that water situation. We bought a water filtration that hits the entire house, all the pipes and appliances. Then we bought a secondary unit just for the sink.

We had some mineral buildup in some of our plumbing fixtures so we purchased Kinetico water softener based on the recommendation of the folks at Martin's. Their reps were very professional. They were on time, very thorough and very pleasant. I couldn’t ask for a better support. It wasn’t a hard sell. They did a water test when they were here. They took a water sample and put their chemicals in it, and they had the result. I had gotten quotes from other dealers with different brands and Kinetico did the job. It used less salt than the others, so we went that way. Their installer did a really good job. I was there when he was installing it and he was explaining as he goes and he cleaned up after. Since then, there has been a noticeable difference. We live up in a little rural area with well water and there's a different feel to the water. Kinetico is reliable and it works. I would recommend it.

My fiancé had Kinetico before and since I had iron in the water, I purchased a water system. Setting up the appointment went well and I took advantage of the free water test. The installer was great to work with. He answered questions that we had in a timely manner, and got everything taken care of and working properly. It's a great product and it definitely helps with the water.

Kinetico had the most stars in the ratings as I researched it and they had better reviews, too. Setting up an appointment with them was seamless, and they came within a week. Their sales representatives were timely and they followed up. And the installers were knowledgeable and they did their job. They also did a water test for free before and after the installation of our system to prove that it solved the problem. I got a Kinetico 4040 water softener installed and it cured our water problem.

We had a very poor quality of water and my friends got trustworthy experience with water softeners so we got some including a drinking water filter. We got it from Kinetico because of their customer testimony and I was satisfied with the way they set up the appointment. It went very well. They just tested the water and set up a date. Our water is not brown anymore. Our drinking water tastes good and I don't have to deal with the water softener. The water is clear. I'm happy. It's only quite unfortunate that it's 20 times the price of any big boss competitor and I don't think just anybody could afford it. But I would still recommend it.

I have friends that have had Kinetico Water Systems and they loved it. Two months ago, we got a filtration system for our home from them and we love it. I had rusty water and now I can drink the water. It was a good experience. I recommend you get one. It's wonderful.

I got a water softener and water treatment system from Kinetico as my old one went bad. I called the rep and they came out, told me about it and I bought it, then they installed it. They were good to deal with. I can drink the water now using their system.

I had a water system from Kinetico in my old house which I bought twenty years ago. The one I had wasn’t up to my standards so I reached out to them again and bought two systems. Setting an appointment with them was easier now than the last one. Their rep, Amy, did fine. She came out and did something with the water. And, the installation was good. We had a few minor difficulties though. With the first system, there was a water leak in the right tank, and the second one, there’s a water leak in the filter. But they were able to take care of them. Basically, I wanted soft water and we achieved the goal. I have already recommended them and I would tell my friends to buy one too.