Kenmore Refrigerators Reviews

My refrigerator that was bought new in 2005 stopped working. I had called Sears for a service call. They scheduled an appointment 4 days later. I had someone else look at the fridge and come to find out that I’m lucky my house didn’t burn down. The relay switch had overheated and melted the switch and the plug to condenser. This is a major safety hazard as I have read other people’s complaints, it isn’t something out of the ordinary.

We bought new appliances 4 1/2 years ago. First our Panasonic microwave/exhaust fan broke. Our refrigerator has been freezing up and the fridge part on the top gets warm and is not cooling. What is the problem with these products? They should last more than 4 1/2 years.

Model 795.77242600. The lights would not turn off when the door was shut. Resulted in the plastic casing melting. The fridge was extremely hot on the inside. Went to the appliance repair shop for the part. Told that it could happen again within a few weeks. Part was 125.00. Told that it was a common problem with this model. Very concerned about the hazard with this fridge.

The LG Kenmore Elite Trio 795.77316600 from Sears. High sale price but low quality. First the door gasket/catches broke off. They were poorly designed pieces of plastic. Now, like others in this forum, our refrigerator lights will not turn off, so they get hot melt plastic and raise the temperature of the refrigerator. I absolutely have no satisfaction from Sears. Stay away from these Sears/LG refrigerators.

We built a new home one and 1/2 years ago and purchased Kenmore appliances (like our parents) and have spent $247 on garbage compacter repairs. Now the freezer door on our Elite Kenmore refrigerator has come off the hinge. Prior to this happening, we were having many, many problems with the drawer! As of tonight, our icemaker is full of liquid water. We are scared that by the morning it will leak on our hardwood floors.

Kenmore Refrigerator Shelves have dropped onto the floor in the past several years, breaking bottles that were in the shelf. I talked to people at Sears, if they had something that could help the problem. They said they had not heard of anything like this. The inside walls of the refrigerator side have spread open, not allowing the short hangers on the shelves grasp their supports. When the door would be opened, the shelf would fall with everything coming down to the floor. I knew you people would not want to do anything about it, so we have put up with this problem for several years. Tonight we come home and try to place some left overs into the refrigerator shelf and the door shelf falls, knocking down the shelf below it and breaking jars of pickles all over the ceramic floor. Just what I wanted to do was to clean up this Kenmore screw up.

The vegetable drawer’s small ball bearing wheels broke off on both sides. It does not slide well now. Drawers fall forward and almost fall out.

Over the weekend, we smelt a burning odor coming out of the refrigerator. When we opened the doors, the smell intensified. When we looked up, we saw that the plastic casing around the light bulbs was melting, and some of the food around the light bulbs was a little warm. I called Sears to schedule a home appointment and they set up an appointment for the following Monday.

The ice from our 1 1/2 yr. old Kenmore/LG Elite refrigerator started coming out with silver flakes on each piece. The technician showed me that as each cube was being formed, part of the encasement paint was sloughing off onto it. The icemaker had to be replaced and the cost was over $366.00. I feel it must have been a flaw in the manufacturing (tempering process or something) and I am very unhappy about the extra expense because, besides the relative newness of the machine, there was no mishandling during the use of this product. Thank you for your time!

Came home to a house filled with smoke, smelling of electrical burning. Technician came out the next day and stated that it is a safety device that failed. The Start device for the compressor overheated and the fuse was bad.The capacitor and start relay is the issue. Maytag issued a safety fire hazard recall on the same exact part. Kenmore has never issued a recall. Now I do not have a working refrigerator as the compressor is beyond repair. Sears is not standing behind their product that is apparent to be a fire hazard.

We bought Kenmore Ref. at Sears Montgomery mall in March 2010 which was delivered on April 2010. We had problem with its beeping all the time and keep changing the temperature of the freezer and inside the ref. once the technician came and recommenced if it started doing it again we had to go to the store and tell them about it, I went to Mr. Liviston ** at Sears store in Montgomery Mall, he told me that he would be contacting me and would fix this problem in 24 hours, but nobody called 2 other times we made an appointment for the technician to come, they gave us the arriving time between 1-5pm but they did not show up and did not called. We are senior citizens about between 65 and 70 years old and we have been suffering with this refrigerator about 5 months by hearing disturbing noises constantly from ref, wasting foods, vegetables, fruits and some other meals in the ref due to temperature, and getting disturbed by its beeping.

We have a Kenmore Elite 79575549400 Refrigerator purchased from Sears and I believe it is made by LG. The door has a water dispenser. The small water tank built into the door so the first water out that is cold is made from what looks like HDPE plastic. This tank sprung a leak almost exactly a year ago. It was approximately 4 years old at the time. It was replaced under an extended warranty we purchased. Today, it has started to leak again in the same way. A small pin-hole leak in the tank. They are going to replace it again but probably with the same part. This seems to be a design flaw in either the amount of pressure used or the tank fabrication. I see this happening every year or so and eventually when it is out of warranty. No damage was done as we have a tile floor and saw the water soon after it started leaking both times. However, if we had been on vacation, this could have caused a real issue and damaged cabinets, flooring and carpets, end etcetera.

I have a 4-year-old 3-door Kenmore refrigerator that could be a fire hazard. I noticed that the two lights inside were not shutting off due to the heat I would feel when I opened the door. Well, it had gotten so hot it scorched the bulb sockets and amp; melted part of the plastic shield. We had a hard time to even get the bulbs out due to the heat. I just would like this looked into. Even the lights not shutting off should not have made it get that hot.

I purchased a Kenmore side-by-side refrigerator on May 14, 2002 model # 52562100. At 6:00AM on July 17, 2010, we awoke with a smell of burnt plastic throughout the house. We checked the house and called the Fire Department, they responded and we found that the smell was coming from the refrigerator. The cardboard back was removed to expose the compressor. The problem turned out to be the start relay and overload device, it was burnt to a crisp. We are lucky that it did not catch the house on fire. I have noticed many complaints pertaining to the same thing, but the only recall I saw was from Maytag for the same problem. Why hasn't Sears recalled the Kenmore refrigerators? This part was manufactured by Whirlpool and I see where they have the same problem but no recall. This is definitely a safety and fire hazard that someone should act on before lives and property are lost.

Kenmore Elite Trio Series Refrigerator. Same issue as others with the light assembly almost catching fire, melting the casing and inside top of the fridge. Same bulbs that came with the fridge, so the wattage is approved. The lights would not shut off when doors closed and consequently cooked the food. Left for work in the morning and returned at 6pm to melting plastic. The light assembly on the top of the refrigerator was extremely hot (could not touch) and melting the plastic housing around it. Both door switches when depressed would not terminate the lights. I shut off the circuit breaker to let the lights cool. When I went to remove the cover, the entire assembly melted off the mounting screws. Top of fridge bubbly and light sockets turning brown. Looking into a recall located this site. Wonder what states do not allow Sears to limit the warranty.

I purchased a Kenmore bottom freezer refrigerator. The light inside the fridge melted the plastic cover around the cool sense electronic temperature control system. I called 1-888-536-6673 #4 and I was told there is a recall. An appointment has been made and I'm waiting to see what's next. I was told I did not have to pay for anything.

I have the Kenmore Bottom Freezer Refrigerator Model#795.77543600. I'm shocked that there has not been a recall out there for these refrigerators when I see the same complaints on here by other consumers. Like others who own this fridge, the lights stayed on while the door was closed. I am not sure if the fan stopped working also but it was extremely warm inside the fridge when I opened it. It was warm enough that it melted not only hard foods, but also the plastic pieces surrounding the light bulbs. The plastic covering the bulbs warped. I had products wrapped with paper/plastic on the top shelf which were all very hot to touch. This could have easily caused a fire.

I purchased the Kenmore Elite version of the sub-zero refrigerator in March 2007. We have had to replace the compressor and capacitor and now, we need to replace the compressor again. This unit is in our home, so normal use. Sears will not stand behind their product and will not honor the 5-year warranty on the compressor. We have lost our groceries 3 times and had to be without a working unit for up to three weeks at a time waiting for a technician to come out. We have also spent over $400 repairing this piece of junk.

I purchased Sears Kenmore refrigerator in 2006. Recently, it developed loud buzzing and rattle. A Sears’ technician arrived, but couldn't diagnose the problem. He suggested 3 paid hours to check compressor and $800 to replace it. It cost me $75 for the call with no likely resolution except to spend a lot more money. Customer satisfaction surveys from Sears is poor and of no use.

My 4 year old $1,000.00+ Kenmore Coldspot side-by-side is revealing interior, vertical cracks. Sears customer service girl will gladly provide local Sears "parts & service" phone number where I can expect to pay anywhere from $70.00 to $100.00 just for the "service rep to look at it". I ask: "For what? A band aid? A blob of super glue?" Sears customer service girl can only giggle. I won't ever buy Sears again.

I have a Kenmore Elite refrigerator. Last night, we smelled electrical and found that the lights were not going off inside the fridge. It was so hot it melted the light casing and destroyed food on the top shelf. Sears wants to charge me a repair bill even though there are numerous complaints about the same issue (many on this website). This is obviously a product defect that could cause fire or great damage if not found in time. The lighting portion of our refrigerator is damaged beyond use. It is not only unsightly but now we have no light. There is a lingering electrical odor and newly purchased food had to be destroyed.

My refrigerator is a Kenmore brand purchased from Sears about a year and a half ago. It suddenly started leaking water from the back. I thought it was the ice maker so I disconnected the hose but it is still leaking. I did not renew my warranty. They said I have to pay $70 for someone to diagnose the problem. I have to pay to fix it. Imagine a refrigerator which is less than two years old giving problem. Why are consumers the ones to suffer? What are our rights? I would not recommend anyone to buy any of Sears-Kenmore products.

I purchase a Kenmore Elite refrigerator less than 6 months ago. This morning I found it is not working. All of my food is melted or warm. Sears says they will send someone in 10 days to fix my fairly new product. It is still under warranty. They will not replace it if they cannot fix it. They said that 90 days has passed so I will be stuck with an expensive $2000 Sears Kenmore Elite 5-month old refrigerator.

On July 06, 2008, I purchased a Kenmore tri-door refrigerator/freezer, model 795.78412.800. I was aware that several manufacturers supply appliances under the Kenmore name. I specifically stated that I wanted a fridge manufactured by Whirlpool. Absolutely not by LG. Assurance was given that only Whirlpool supplied this product to Sears. I did not purchase an extended warranty because of my past experiences with Whirlpool and with Sears. (1) It was several months later that I learned that my unit was an LG! I received letters from both Sears and LG explaining the issue with the energy efficiency claim. I called both and someone (I truly don't recall who) came out and replaced the computer board. (2) I had numerous issues with temperature control and was told that the system used air from the freezer to control the fridge and that I just needed to keep adjusting until I got it where I was satisfied! The fridge would go from warm (pork chops became slimy overnight) to freezing (veggies hard as an ice cube, beer was good and cold!).

I purchased a brand new Kenmore Elite Refrigerator #795.76282600 and within 18 months, I began to find paint chips in and on the ice cubes. I had the ice maker replaced for $380 because the warranty only lasts for 12 months. I contacted everyone I could at Kenmore telling them of this design problem and they said too bad. Once they removed the ice maker, you could see the entire guts of the ice maker was covered in cheap silver paint and it was almost all worn off (I'm sure a lot of it in my children's belly). This is a major design flaw and I cannot believe they won't stand behind it. Now that I know how Sears and Kenmore don't stand behind their $2000 products they sell, I would never recommend any of their products to anyone.

I purchased a Kenmore Refrigerator Model 596.72234200 on 9-16-2004. Today the compressor froze up and needs to be replaced. My warranty book states there is a 10 (ten) year warranty on compressor. I was told there was no longer a 10 year warranty on compressors. There are 5 year warranty only on compressors. I feel that you should honor my warranty and repair my refrigerator. One reason I purchased this appliance was the warranty. Now you no longer honor your warranty. It will be a long time before I buy anything from Sears. And I will be sure other people know about your warranty policy.

Not a problem with the service technician, but with my refrigerator. I had all new kitchen appliances installed by Sears in 2005. The technician just told me today that the Tecumseh compressors are prone to problems. Mine is locked up. Approximately $800 to fix. I also had Sears out three times in the first six months fixing problems with this unit. They did get it fixed and I have not had any problems until now. I was taken by surprise at the cost so I paid the service call and let the technician go.

I have been sitting here at the home awaiting the repairman to arrive. Both my cars are at the residence, one covered and the other Nissan Maxima left outside the gate. Door bell was broken, I was walking back & forth to door & finally the phone rang. By the time I answered it between 11:15-11:34, no one was on phone. I went to the door & found the card left in door, I called & was advised, id#**stated he knocked, no answer ,can't come back today. After being hung up on twice before speaking with Liza who advised she did not have his name after she placed me on hold to discuss with repairman. Time is 11:45 but he can't come back? What the ( ) is this? Did I interrupt his lunch break? I have things to do. Now I have to wait and call back because the appointment is still showing open, so I have to call back tomorrow. The ice maker is not working! Why is this so difficult to get service?

Kenmore refrigerator 795.77304600 lights stayed on and melted the plastic cover. I am afraid it may cause fire. Also has error code er ff and is not cooling. I understand LG made this fridge. I think it should be fixed for free since a lot have this same problem.

Have a french door Kenmore Elite fridge that we bought, along with several other Sears appliances in 2006. The other morning, my wife got up to find the light assembly melted, just like so many others have reported on this site. I called Sears home service line, gave them my model number and told them the problem. They wanted to send a tech out for a service call at my expense. I told them that wasn't good enough and passed on the offer. I got all my paperwork together (print outs from the similar complaints on this site, as well as photos of the damage and any unscrew-able melted pieces and put all the kids in the truck to go have it out with the manager at Sears.)

We purchased a Kenmore Refrigerator 22.6 cu.ft French Door Trio Bottom Freezer last 8/5/08. On 2/28/10 (approximately 18 months later), the entire unit shut down, no lights, no cooling, no warning and on a Sunday. On Monday, we called Sears repair but no one could come for 3 days. We contacted another service tech. who was able to come that afternoon. It was determined that the main PCB control board fuse had blown. This part is made by LG with a fuse that is soldered in, so that the entire board would need to be replaced.

I purchased a Kenmore Trio Model 795.7759600 3 door refrigerator in 2006. Last week, I noticed a smell from the refrigerator. Finally I realized the refrigerator lights were staying on when the refrigerator was closed. The light fixture was very hot and had melted the light fixture components and bubbled the plastic of the refrigerator lining under the light fixture.

We have a Kenmore model 106.53662300 side by side refrigerator and on Jan. 31, 2010, we saw smoke coming from behind the refrigerator. The relay switch to the compressor had burned and luckily we got it removed before it ignited. This sounds like the same hazard recalled by Maytag. There is no damage because we were present at the time, however we tried to order parts and were told it would be 15 days before they could be shipped. Food will have to be relocated somewhere.

The Kenmore 106 side by side refrigerator freezes vegetables. It can not be repaired. It has a major design flaw according to the service tech from Sears and there are many consumer complaints about this product. Sears is unresponsive! A horrible $2,000 refrigerator with a major design flaw!

I bought this refrigerator from Sears model # 795-77562600. It is a beautiful refrigerator but is definitely a lemon. I have maintained a service plan on it since I bought it, thus repairs have been minimal for me.

Like many other unhappy customers, I also purchased the Kenmore Elite Trio 3 years ago, and mine also almost caught on fire. They were the same problems with the lights staying on, melting inside of refrigerator, and basically cooking food inside. I called Sears. They sent out their repairmen, telling me it would be $75 just to come out. Whatever, send him out. He called, and basically chuckled on the phone when I told him what happened, and he proceeded to tell me that he has changed out many over the last year. I asked him why I haven't received a recall on it, and he said they call it a rework!

Two-year old fridge caught on fire.

We woke up in the morning to find our 3-year-old (overpriced) Kenmore Elite Trio refrigerator was not cooling our food. The freezer seemed fine, so we called Sears service and scheduled a repair appointment for that same day. In the meantime, we removed the food to cool elsewhere. A few hours later, I opened the doors to check the temperature inside the fridge and found the light cover hanging down. The light bulb sockets were brown and scorched. Apparently the lights were not turning off when the refrigerator doors were closed. After searching through reviews online, this is a very common problem.

Roughly 2.5 years ago, I purchased a Kenmore Elite refrigerator (freezer top/fridge bottom). I've nothing but issues with this unit. Over the past few months, everything in the fridge has been freezing up (started in the veggie crisper) and then getting "snow" in the freezer, which also has put an end to the water dispenser issuing water. Now let’s talk about that too.

I bought a Kenmore refrigerator (model # 253.77872506) in 2007. In the last two years, I had this refrigerator repaired three times because the door to the refrigerator drops on one side. The bracket and screws have been replaced three times and washers added for support. Yesterday, a repairman came for the fourth time because I am still having this same problem. He told me it could not be fixed because this same defective bracket is still being produced for this refrigerator and if he replaced it that I would still have the same problem. He did not replace the bracket. He told me Sears was aware of the bracket problem issue and Sears was in the works on new type of bracket for the door. This refrigerator should be recalled. It is a defective product. You cannot close and use the door properly. This also means the seal on the door is not sealing properly.

I purchased a Sears stainless Kenmore refrigerator/freezer side by side (Model # 10656823604 - Serial # SU3829656) 09/07. Since that time, the ice-maker has not worked. Sears has been to my house and replaced parts eight times (the last time 11/09) and the ice-maker still does not work. They are not helpful and it a nightmare trying to get service. Where do I go next? Thank you.

I purchased a Kenmore Elite refrigerator, model #795.77563600 from Sears on 5/19/2008. A couple of months ago, without any change in temperature settings, the contents of the vegetable crisper started freezing. I contacted Sears; they sent out a Sears technician who stated that they speculated the freezer air was entering the refrigerator. Sears could not guarantee they could fix the problem, but recommended a seal be placed around the damper at a consumer cost of $206.01. I declined the work estimate. I then called Kenmore customer relations at 888-536-6673 and spoke with an agent, ID #**, who informed me there was nothing Kenmore could do. This is a product/manufacturer’s defect that needs to be fixed/replaced at the manufacturer’s cost.

I purchased a Kenmore Elite Trio refrigerator made by LG in Oct. of 2006. Within warranty period, an error code showed up on the LED requiring service. I have never been able to get an exact explanation of the cause but the information I've gathered from the various technicians is that this is an error code for the icemaker but that information is not readily available in the manual or online. The error code shows up on the LED. Temperatures cannot be adjusted when the error code appears. Then I guess the water from the icemaker drips on the fan in the freezer causing it to seize up, which results in cold air not being blown into the refrigerator and the food is now to stop cooling.

I have owned many Sears products but this is the first time I've experienced a serious issue with their product worthy enough to spread concern. I own a Kenmore Elite Series Refrigerator, model number 795.77549600. There was an odor noticed in the morning when preparing breakfast but it was slight and I assumed it to be food item related. At around noon, when opening the refrigerator, the odor was very pronounced which caused me to inspect the refrigerator further. It was noticed that the light assembly on the top of the refrigerator was extremely hot (could not touch) and melting the plastic housing around it. The smell was toxic with odors emanating from the melting plastic.

We purchased a $1,800 Kenmore 25-foot side-by-side refrigerator in 2007. One month prior to the warranty expiring, a plastic piece that keeps the ice maker door flap shut at the front of the refrigerator broke off which allows room temperature air into the ice maker thereby thawing the ice which refreezes in the bin, clogging it and leaking into the catch basin in the door which leaks on the floor. Being busy, I thought I could get a replacement piece but no. A month after the warranty expired (1 year+), they say I need to get a new door as the piece is irreparable! The door is $650! Sears, through the highest levels, was dismissive and offered no accommodation. They didn't use to be this way and stood behind their products.

We purchased a Kenmore Elite refrigerator model #2537423700 on January 8, 2008. On November 7, 2009, we woke up to the refrigerator not working and all of our refrigerated items were warm. Upon contacting Sears and a service technician coming to our home on November 9, 2009, we were informed the evaporator motor was gone and due to not purchasing the extended warranty it would cost of $332 to replace.

I bought a Kenmore refigerator #4664812 for $439 on 3/30/09. The refrigerator died in June. They had to replace the compressor (under warranty) for over $700. Well it died again last week. The repairman came out and said he will have to replace the compressor again. He said they would not replace the refrigerator unless it has been repaired at least four times.

I purchased a Kenmore refrigerator model 795.77314600, and the entire light assembly overheated and melted and fell down. It’s obvious there is a design problem with the light assembly building up too much heat. I need to purchase a new light assembly but am reluctant to because the same thing will probably happen again. For now, I repaired it with 2 washers.

We bought a Kenmore Elite side by side refrigerator six years ago (model# 106.54602300) from Sears. Two weeks ago, the door on the refrigerator side just fell off striking our sitter who was just walking past the unit. It would appear that at the bottom of this unit, it is put together some plastic and when this gets old, it starts to fail earlier than what would be expected. The Sears people wanted to send out a tech and charge me $100 to tell me that the door needs to be replaced. The replacement for the door is $500 and another $100 to install. In speaking with others, it would appear this unit has a design flaw and this is a common problem with the Kenmore Elite.

Model 79577542600 had a burning smell. I woke up the next morning to find light had burned and melted to the point of hanging down. I removed light bulbs and called Sears to report the problem. Even though I said, "something was burning," they can't get someone out until 5 days from now. This is my second refrigerator with major issues in 6 years. First one was a Maytag (thermostat and something else went out 3 days after warranty did) so we replaced it and thought we'd be okay for several years to come! Not a chance! Nothing is built to last anymore. This could have caused a fire. Only saving grace is that it is under warranty. There should be a recall on this product. There are certainly enough serious complaints to warrant one. Last week, we received an automated phone call reporting a recall on the Maytag refrigerator we no longer have. It came 3 years too late for us. I feel like I'm in appliance hell!

We purchased a Kenmore Elite refrigerator in August 2004. The next year, the refrigerator quit cooling. Sears came out and said they could not find anything wrong with it. It quit cooling in April 2008 with the same story. Each time, they unplugged it for 24 hours and after that it ran. In October 2009, it quit cooling again. We unplugged it for 24 hours and it ran for three days then quit cooling. Once again, we unplugged it for 24 hours, cleaned it and it ran for 10 days. Today, the temperature keeps going up and down, up and down in both the refrigerator and freezer. We contacted Sears and they are going to send a repairman next week. We are sure that they are going to tell us again that they can find nothing wrong with it. It absolutely cannot be trusted!

I purchased the Kenmore Elite bottom freezer refrigerator model #795 77556600 in February 2007. On October 10th morning, I opened the refrigerator to get breakfast and the whole light fixture was hanging down from the top of the refrigerator. Also, everything in the refrigerator was hot. The butter was liquified and the seal at the top of the refrigerator was also warm. The lights would not turn off even when the refrigerator doors were closed. The light bulbs were so hot I could not unscrew them with an oven mitt. The light fixture was black and the seal and plastic screws were melted. I was alone at the time and had to get my neighbors to help me pull the refrigerator out and unplug. After it cooled down, we were able to remove the light from the plug. The top of the refrigerator is bubbled where the light was.

I bought a new Kenmore French-door bottom freezer made by LG in the beginning of August. The ice maker has leaked twice since then. The first time was repaired and the damage minimal. The second time caused extensive damage in my game room. The ceiling tile collapsed, 5 gallons of water on my carpet, and a one of a kind oil painting was damaged. It is 10/19/09 now, and still nothing has been done to rectify this. Sears turned me over to LG, and they are now giving me a hard time about taking care of the damage. I guess I will have to get an attorney. Don't buy LG or Kenmore made by LG. You will regret it.

On Wednesday, Oct. 14, 2009, we opened our Kenmore Elite three-door refrigerator and found the inside hot. The interior refrigerator light would not go off. The cover had melted and the sockets where the lights were, were brown. The rest of the fixture for the lights was hanging down. I called 1 800 619 4663. The man that answered the phone could not speak good English. He did not understand my phone number when he was told. I asked where he was and he hung up on me. I called a local repair number for Sears (770 919 8034), they told me I had to call the 800 number.

I purchased a bottom freezer refrigerator model #795.7731 color#9600 in February of 2007. Everything has worked fine up until 2 months ago, July of 2009. The refrigerator lights overheated and the sockets turned brown. It melted the Cool Sense Electronic Temp. Control system frame and dropped down on the top shelf. I researched the part thinking it just shorted out. I replaced part #410A since I had taken out the original that overheated and the refrigerator cooled just fine. The original part was no longer available but one similar with a different look but same function (this was the part Kenmore/Sears replaced the old part with).

I woke up this morning and smelled rubber burning. I thought it was my brakes or car, so I left and came back 1.5 hour later to smoldering in my garage behind my Kenmore refrigerator. It had a small fire that melted the wires and a couple parts and burned the back foam flap. I got very lucky to have come home after my kids soccer game in time to prevent my house from burning down. I called Sears to complain and ask for help resolving this. But because I put out the fire and it was very small, none of my property was actually damaged. They want to charge me. I realize it is an 11-year-old fridge and no longer under warranty, but the thing caught on fire and I just got really lucky to stop it. Sears refused to do anything at all without charging me for a minimum $129 service call.

My Kenmore Elite refrigerator model 795.77556600 light would not turn off and heated up that it melted the plastic enclosure. I had to put on gloves to unscrew the light bulbs. The fridge continues to work. I called Sears to have someone come out and they wanted $70 just to come out. Fortunately, I found the replacement parts for $40. The replacement part is different than the original, with a grounding wire and a capacitor type part. It is obvious to me that Sears recognized that it is a design flaw. I am fortunate that I was home, otherwise I am sure a fire would have started.

The Sears Kenmore side-by-side AFM253DEW refrigerator suddenly and quietly burst into flames requiring the local fire department to quell the flames. It was only seven years old and was purchased in 2002.

My Sears Kenmore French door bottom freezer's lights stayed on while the door was completely closed and overheated. I opened the refrigerator doors this morning to find the light sockets burned and brown, and the entire plastic casing around the electrical/light sockets to be melted and falling off. I was furious to learn that Sears claimed to have not heard of this problem with this model, which indicates to me that they may be aware of this occurring in other models.

I purchased a Kenmore Side-by-Side refrigerator model no. 253.5676360 3 yrs. ago this December. The water valve for the ice maker was defective and leaking water. I live in a mobile home. Last year, I had a new kitchen floor put in. This leak has messed the floor up and caused the cabinet under the sink to rot because water was going under the sink and going out under my trailer. The repairman from Sears said to turn in on my homeowner's! Should I have to pay with my insurance when it was a faulty part and make my homeowner's go up for something that was Kenmore's fault and not mine?

Our 3 1/2 years old Kenmore refrigerator (model 79577302600, manufactured in Mexico) had interior lights that remained on unbeknownst to us. When we opened the door this afternoon, we smelled burning and the top panel was hanging from the ceiling of the fridge - some melting of the plastic had started and the area surrounding the light bulbs are also scorched. The bulbs were too hot to touch to unscrew them so we unplugged the appliance and then used mitts to unscrew them. We have also unplugged the lighting from the panel. The appliance seems to be continuing to keep the food that wasn't ruined by this incident cold. The lights melted butter and cheese that were on the top shelf, as well as warmed other nearby food products that we had to throw away.

My Sears Kenmore Elite refrigerator light keeps burning the cover plate and the lights wouldn't go out. It spilled the food in the ref and burned the cover plates.

In May of 2007, I purchased a Sears Kenmore Trio Elite Model #795.77549600 refrigerator, In the first few weeks of June 2008 (about 3 weeks after my one-year manufacturer's warranty expired), we noticed that the two light bulbs were staying on even when the door was closed. The plastic unit that houses the light bulbs was hanging by wires because the heat from the light bulbs melted the plastic. The entire refrigerator was very warm, so warm in fact that it melted the margarine in the tub on the top shelf and the margarine was actually hot. I took out the light bulbs and the refrigerator began to cool down to normal temperature.

I purchased a Kenmore refrigerator in 2006 and it has stopped working. I have always been frugal and bought lower end appliances which have lasted many years. I decided to buy the appliance I really wanted and spent more than usual to have it quit after 3 years. When I talked to an appliance repair store, they said that Kenmores are frequently having this sealed system failure which costs $400-600 to repair. They also stated that the repair would be using the same defective parts because Kenmore has not addressed the problem, so chances are I would again have refrigerator problems in the near future if I choose to repair the Kenmore refrigerator. It seems such a waste to throw away a near new appliance after spending so much on it. Lesson learned - I will not purchase another Kenmore appliance. After spending $1,400 for a Kenmore refrigerator 3 years ago, I am replacing it with a used Frigidaire costing $600.

On the morning of 9/14/09, I opened up my Kenmore (model number 795.77304600,manufacturing date 9/06) refrigerator. A big chunk of warped plastic fell out. It was the cover to the control unit. The lights had not turned off when the door shut and had been on all night. The control unit itself was very hot and is now barely hanging onto the ceiling of the fridge, because the connectors have melted. This unit should be recalled now, before some poor family dies in a house fire caused by this defect. I googled this Kenmore model and immediately found that this is a common problem.

I have replaced the door seals on my Sears Kenmore "Trio" made by LG twice now and it needs to be replaced again. It needed to be replaced within 2 months after we replaced it the first time and now again. The problem is in the engineering of the seals. LG now manufactures doors that have a "guide" inside the refrigerator to the door seals from catching on each other. When we contacted both companies, they gave us the run around (put us through to this department and that department). The last time I spoke with anyone, they told me that the repair that was being sent to fix the recall on this product would be able to look at our issue.

Today is 9/11/09. Yesterday, by luck, my son mentioned he smelled something burning when he opened our Kenmore Elite French Door fridge. We realized the internal lights were staying on and the housing had melted. I checked the door switches. Neither they nor the auto light shutoffs were working. I have unscrewed the bulbs. Am I now safe? I found this website and surveyed all 17 pages of the complaints, and there are 34 separate complaints about this extremely dangerous issue. This is a fire danger! Firemen responding to customer calls of smoke and/or fire have confirmed it!

Kenmore refrigerator three-door model #79577312600 - It is only 2 years old and the lights do not shut off when doors were closed. It melted the control unit off the mounting screws. Luckily, I smelled the burning plastic and removed the bulbs before a fire started. Also, it has had a loud motor which may now has failed because the temperature is rising. Similar to several other consumers' complaints on the internet. Food loss and potentially large repair bill or replacement.

I purchased a new Kenmore 3-door fridge in 2008. The interior lights are staying on. It won't shut off. It gets really hot inside the fridge and I called Sears to be told the warranty expired a few months ago. This is a common problem I have found on searching the internet. It should be fixed by Sears but they don't want anything to do with it unless I pay the service bill.

I purchased Sears Kenmore Elite refrigerator in 8/2005. The first delivery was returned for faulty electrical plug. The second had a faulty component in the condenser fan and the motor short circuited. Then the motor overheated and the refrigerator caught on fire. After several visits to the store, Sears replaced it with another Kenmore Elite. Now 2 years later, the same identical problem has caused a 2007 Kenmore Elite refrigerator to catch fire in my kitchen. The problem obviously hasn't been corrected. LG electronics has received 82 reports of incidents involving a condenser fan motor failure due to a failed capacitor arcing and smoking. There has been smoke damage in a few incidents. There have been no injuries.

I purchased a Kenmore Elite Trio refrigerator almost three years ago. It is model # 795.77563600 and cost approximately $2,300. It worked fine until about one year ago. It stopped running and gave the error message ER FF. The manual was no help but after researching on the internet, I found that the FF was for freezer fan. The problem was that ice buildup had caused the freezer fan to stop turning. This had happened to a number of people and the fix was to use a hair dryer to defrost the back of the fridge. I have had to do this a total of three times since May of this year. This is annoying and obviously a design error on LG's part (this model is made for Sears by LG). Although this has been annoying and inconvenient, I have lived with it.

I purchased a Kenmore side-by-side refrigerator Model # 106.41569801 on April 09, 2009. In July, the refrigerator started running warm. I called for service on July 30. Sears cancelled the Aug. 6 appointment because I did not pick up the phone when they called. I thought the phone call was a prank because the person spoke in gibberish. So, I made a second appointment for 08/18. This time I carried phone with me all day and answered immediately, and the technician showed up. He looked at the refrigerator and said that due to high humidity, the fan and vent were frosting up and not operating properly. Now I am looking at using a hair dryer on a regular basis during warm weather to melt the frost around the fan. I would not recommend Sears Kenmore products or Sears’ service to anyone. Where is the energy saving on this product, which is specifically why we purchased it?

I bought my Kenmore Elite fridge in May of 2007 and I paid 2,500 dollars for it and I started to have problems with it shutting off. Then, one night, I got home from work at 10:30 and I got some water and went to bed. When I got up at 04:30 in the morning, it was not working. When I pulled it away from the wall, it had burn marks that had come out from behind a silver plate, basically telling me that it caught fire. Sears is jerking me around about this safety issue. There is a recall on these refrigerators, but my serial # is not listed yet.

Kenmore Elite Top mount refrigerator model 71299101: poor design, has always had trouble keeping refrigerator portion cold. Freezer is fine. Problem is air circulation from freezer into fridge. Freezer frosts up at bottom where vents are, plugging them up. Clean them out, they freeze up again, so maybe auto defrost doesn't work properly. It does melt some of the ice but that drips down into fridge, and then the vents still freeze up. I've fought this thing for years, usually manage to get it working again, but it is a high maintenance piece of junk.

I bought a Kenmore refrigerator on Feb 6, 2006 and it has gone out already. The repair department transferred me to a warranty place which they told me they could "offer" me a one-year warranty for $215.00. This purchase was the worst I have ever made and I am very disappointed in the Kenmore products. The model I have is 64802 freezer top refrigerator. I think for as many problems this product has had, it should be recalled!

We bought a new Kenmore refrigerator from Sears in the summer of 2007. The first day it was installed, it failed to cool. We called them, because we were having a party at the house; and the earliest we could get a service person out there was the following week. I was livid. When they did finally arrive, they said the fridge has leaked the coolant out. Now, it has been two years, and the fridge never cooled like it should have. We have always had to keep it set to the coldest settings, just to keep it at modest temperatures.

We purchased a Kenmore Elite side-by-side refrigerator in 2/08. It is now 7/09 and the ice maker is broken to the extent that it needs to be replaced to the tune of $400. I am appalled! Calling Sears repair and Sears complaint department did nothing, since we do not have an extended warranty on the item. Who would have thought we needed it? Bottom line? I told them we would never purchase another Sears product and that the Internet was doing them a lot of harm because all the complaints about this product are all over the Internet. No satisfaction at all from Sears. Sad.

I bought a Kenmore Elite Trio refrigerator approximately 4 years ago. This week, the fridge completely failed. There is an error code, which when researched, is incredibly common for this particular design. Literally hundreds of people have reported this part failure, and yet, Sears/Kenmore has not recalled the part, which costs all of $11.99. While looking for information on this part, I determined that there was a CSPC recall on my fridge one year after I bought it; and they never notified me! I am frustrated that a common failure has not been appropriately handled, and that a serious recall wasn't handled well either! The failure of the fridge this week was subtle - the fridge continued to run, draw power, and dispense water; and the lights came on when opened. It just does not chill at all.

I have a defective freezer door on a Kenmore appliance that is about 8 years old and I'm not sure who to contact. The paint under the water/ice section popped and starting to rust very unsightly.

I purchased a Kenmore side-by-side refrigerator when I moved to Florida in December 2003. In just 5 1/2 years, I had to have the complete ice maker replaced which was a $160 expense and just this week, the shut-off valve broke and I will be replacing that to the tune of another $100. It is very frustrating to spend this kind of money on a major appliance in just 5 1/2 years. We have been Sears customers for over 40 years and this will definitely be my last Kenmore purchase of any kind.

I purchased a new Sears Kenmore Elite refrigerator (freezer on the bottom, 3 door model) in Jan. 2005. Last year, the water dispenser started dripping and when I called Sears, they sent the repair guy, who told me this happens all of the time on this fridge because it was designed wrong. They have even changed the part used to fix it. This cost me almost $400.

We purchased a Sears 26 cubic foot refrigerator freezer, Kenmore Coldspot Elite. The indoor ice dispenser broke for the fourth time in two years. Our extended warranty expired a month ago. They replaced the part 5 months ago. Sears refuses to repair this item. This is the most expensive unit Sears sold at the time we purchased. The repairman admitted this dispenser unit has a faulty design and breaks constantly.

Kenmore Elite Refrigerator cracks inside its refrigerator wall – there are several of them. The only solution they claim is to make it look worse. Kenmore will not replace the unit. Who pays around $2,000 and wants a cracked refrigerator? I paid money for extended warranties, etc.

We bought a side by side refrigerator on 11-5-07, model no. 106-57022602. We have had trouble with the ice maker since day one. It will spit out ice after you walk away. It freezes up and you can't get ice out. We bought the extended warranty and have used it twice. They showed us how to "unfreeze" it. It has taken about 2 weeks to get a repair person out to look at it. Once a drawer got stuck and it was going to take 10 days before they could get to it. Finally, we got it unstuck as water had dripped down and frozen on the drawer.

We purchased a Kenmore Elite side by side in March 2007 and it worked really well for about the first year. Well, shortly after the first year went by (end of one year warranty), we began to have trouble with the freezer. It began to spill water into the unit and the water froze at the bottom of the freezer and it just builds up until it blocks a vent in the freezer that stops the refrigerator from staying cool. So far, we spent $2200 on what was supposed to be a great unit and $200 on repairs in which the appliance guy defrosted the freezer with a blow dryer and ran a diagnostic on the ice maker. Now, we will be spending who knows how much on a repair guy this Friday.

My daughters purchased a new Kenmore side by side, model number 106.56546400, around May 20, 2007. The warranty of course is expired. Currently, I discovered that my food had thawed in my freezer. I called Sears. They stated that there would be a $70 service charge but that I could buy a warranty for $299 which would cover $500 worth of fees. My problem is I have always had Sears appliances. I am 52 years old. My parents have always had Sears, which is why I stuck with Sears. The old refrigerator was 16 years old and still cooling, when my daughters purchased this one. I am appalled that this one did not last two years. Also, the Sears tech could not come to see what was wrong with my refrigerator for five days from the call. I believe it is because I would not purchase the warranty then and there.

We purchased a highly rated (by Consumer Reports) Kenmore refrigerator in January 2008. Recently, while wiping up a spill, the bottom glass shelf exploded into a thousand little pieces that flew in all directions. It sounded like a gun shot. I called the store where the appliance was purchased and they referred me to Sears customer service 800 number. The first person I spoke with said the glass is designed to break into little pieces for customer protection, however, my only recourse was to purchase a replacement shelf. So I called Parts and Service and although that particular CS rep was very nice, I still only had the option of replacing the shelf for a total of $46 including S/H. However, she told me this is a very common problem.

In 2000 we purchased a Sears Kenmore. After 6 years the cooling coil went out and the freezer stopped freezing and it had a leak. We went back to Sears and purchased a new one in December of 2006. Now it is May of 2009 (2 1/2 years) and the new one has quit cooling. All of my food in freezer and refrigerator was bad. Called Sears. They told me they would send someone out for $75.00 to look at it but it would be over a week. Also, I could buy a 1 year warranty for it at a cost of $272.18. We emailed the corporate office and never even received a response. Just talked to a friend, same thing happened to her sears after 2 years. I will NEVER buy another Sears product. Why should I buy something that even Sears won't warranty unless you pay a lot extra for it. I can buy a home warranty that covers everything in my house for $325.00 a year.

We have had our Kenmore Elite refrigerator a month short of 2 years and the motor on the refrigerator side has gone out. What we have now is $2,000 side-by-side pantry. We have paid a repair person $257 so far and we still need additional repairs. I am so disappointed and angry. We bought what we thought was top of the line. The repairman told us this was not an uncommon failure. How can this be? I knew Sears was going downhill in product quality in other areas, but I had always thought the appliances were reliable. So far we have only lost food and $257. But as I said, the repairs are not yet complete so the ultimate damage is not yet assessed. Oh, we went with a neighborhood repair and not Sears because of their $75 to assess the situation minimum charge. I just don't want to give that company any more of my money.

I bought a new Kenmore Elite Trio refrigerator, which had many problems with it. Now of course, after extended warranty has expired, the fridge is not working. The freezer works but the refrigerator is warm. I see that I am not the only one with this problem. Are there any recalls on this model #596.75502400? If not, there should be.

The icemaker does not make ice. I was told that it was no longer in warranty. After only 14 months, it stopped working and even though the LED lit up to say the unit was ok, I replaced it and it worked. Now after only 21 months, it does not work again. Why am I having this problem with a fairly new refrigerator? Please advise. Thanks.

I bought a model 5478 Kenmore Elite side by side a month ago (04/09). The ice maker is in the freezer and the storage for cubes and the dispenser is in the door. The ice maker will occasionally drop the ice cubes into your lap or into the freezer below after you have opened the door. This is the way it is built, not a one-unit problem. This is true for all models that have this system, not just my model so watch out.

On Friday morning, May 1, 2009, we smelled something hot. We opened the fridge and smoke poured out in a cloud. My son and I screamed for my husband who grabbed pot holders and they were singed. He was finally able to take off the plastic cover and loosen the light bulbs. The light sockets were burning and smoking. If we had not been home, it would most likely had caught our home on fire. The inside of the fridge was not cold at all and all of the food on top and in the door had melted. Jam jar lids were hot! It now smells like smoke inside the fridge. I am afraid to leave my home.

In 2005, we purchased a Kenmore refrigerator model 106.56364400 made by Whirlpool. In the past three months, the icemaker water line started spraying water at the inlet at the top rear of the fridge. The icemaker door sensors are blinking a code that indicates both the receiver and sending units need to be replaced. The unit has been making a knocking sound that indicates the defrost timer is going out. I have never had so much go wrong with a single appliance ever and we have been purchasing Kenmore appliance for almost 40 years. This will be the last Sears appliance I will buy.

I bought my refrigerator, as well as all the other major kitchen appliances at the Sears store. With the refrigerator (2-3 years old), I just saw where the light bulb inside to provide the light has melted the top part of the above white area; it is totally burnt. I am afraid that can cause an explosion or diminish the cooling effect. I need a person from your company to come look at it. I think that should not ever happen to a well-made refrigerator, so that is my concern. I would appreciate a call back. Thank you.

I purchased a Kenmore side-by-side refrigerator from Sears 3 years ago this coming August. It is still under warranty. I had their repairman out two weeks ago as the right side wall has several cracks in it and looks like it is bowing slightly. He informed me that because the cracks would not hamper the effectiveness of the fridge, nothing would be done. He offered to put Epoxy on all the cracks but said that it would make the fridge look terrible. The cracks are a result of a defect, not abuse. I paid well over $2,500 for this fridge and even bought the extended warranty. There is an obvious defect in the fridge.

In April 2007, we purchased a $2600 Kenmore Trio Side-by-Side energy efficient refrigerator made for Sears Kenmore by LG. Exactly two years later, we received an undated letter, with no letterhead - stating that LG had misinterpreted the Department of Energy (DOE) testing rules for refrigerators - so now, today, the rating for our refrigerator reflects a higher usage than was indicated on our original purchase materials and labels! The letter states we may be entitled to cash payments for past & future energy use and a modification to our refrigerator ice maker. So we called the number and requested the product "update" and they came and installed it for free.

It appears that Sears may have a manufacturing defect in a portion of its paint application process for side-by-side refrigerators. Our Kenmore refrigerator was purchased new from Sears in Fairfax, VA in April 2005. It is a black, side-by-side Kenmore model 253.55699407 (manufacture date 03/05). The paint below the ice dispenser/water dispenser is blistering (and would crack to expose rust if pressed hard). I have not approached Sears yet, but given the stories I am seeing here, it does not sound hopeful. The reason I say it looks like a systemic problem is that Kim of Little Rock, AR (06/16/08) and I appear to have identical problems. As our kitchen/dining room is the primary entertaining area in our house for parties and social gatherings, the unsightly nature of this blistering will require us to spend money to fix it.

The fan in the freezer gets clogged with a massive block of ice that you literally have to hold a hair dryer to for it to melt for about 15 minutes, just so the fan can start running again. I purchased the Kenmore Elite Trio #795.77563600 French door bottom freezer 1.5 years ago! Now that the ice has melted and the fan is running (this is the second time in 6 months I did this), the icemaker isn't creating ice!

I bought a new home. It has a Kenmore fridge in it. Well after reading your site, I was so surprised to see that it doesn't work. I must say to all that first off, those customer service lines are not there to help you. They are to discourage you. They know 70% of people will hang up and if you don't, they will accidentally hang up on you. Oh and don't raise your voice with them, I mean why should you be mad? I will tell you what I'm going to do with Sears' fridge. I'm going to put their crappy fridge on my front lawn and spray paint "Sears makes junk." I'll also put a sign in the back window of my Chrysler mini van that says, "Don't buy a Dodge as I have replaced my tranny 2 times."

I bought a Kenmore refrigerator in November 2003. After I had it for about 18 months, I had to call Sears because the freezer compartment was cracking in spots. The technician came out and told me that it was a common problem with the model I bought and it was replaced. About 6 months after it was installed, I pulled it out to clean behind it and discovered that the cord had a nick in it. I called Sears to get a replacement. This was just before Thanksgiving and they told me that the soonest they could get out would be December 8. I got mad and said, "Forget it."

In 2004, I purchased a new Kenmore bottom freezer, original cost approximately $1300. It was a floor model; I paid approximately $900. In 2009, it started making loud noise for a few months. It quit freezing; I cleaned the freezer and the next day, it was working again. Two weeks later, the same thing happened and it did not fix itself (no miracles). So I made an appointment online wit Sears techs. On April 2, 2009, they came out. I paid a $65 fee to be told it was a compressor failure. The repair costs with parts and labor would be $700.51.

I bought a Kenmore Pro All Refrigerator over a year and half ago with extended warranty. After the first month, the lower half of the unit would freeze and upper half would be 12 to 15 degrees different. They sent out a service tech who defrosted the unit and left. It froze up again. Service tech replaced the thermostat. After nearly a year of replacing parts, Sears said the refrigerator was a lemon and replaced it. It has been a couple of months now, and the new unit is starting to have the same problem. Sears (one source) tells me they do not have problems with this refrigerator but will have to start the whole process of repairs again before they will replace. They spent more money on repairmen at my home than what the refrigerator cost.

On 2/23/09, I purchased a Kenmore 68502 model fridge. It was not in stock so I had to wait approx 2 weeks for it to arrive... Since we are not made of money, we opted for picking it up and not wasting the money on delivery charge, (boy what a mistake that was). We get it to our new home and plug it up a day later because we had not moved in just yet. We follow the instructions and plug it up, wait the 24-hour period it says to do before placing our food in it. Well, it never worked, brand new and it did not work. Well, I call the number that Averell ** (AJ) gave me and I get routed to the customer service center in DALLAS, TX. Ok, what is that going to do? I ended up having a repairman come and take a look at it and he said that the compressor was bad, that it looked like it was used or refurbished (WHAT IS THAT ABOUT?!!!!!).

We too have a Kenmore 795.77304600 Trio Elite French Door Refrigerator purchased in August 2006. We have had the same problem with the interior lights staying on even with the doors firmly shut. The heat from the lights has melted the housing and caused the entire assembly to fall and hang by the wires. This is a serious fire hazard.

I purchased a complete household of appliances from Sears 7/06 - all Kenmore. I did not purchase the extended warranty due to the supposed quality. Less than 3 years later, the compressor in my refrigerator burned up. Luckily, I was home and noticed not only was it not working correctly, the refrigerator (exterior) was hot to the touch. A friend - retired fireman - says I'm lucky it didn't burn the house down. Might I also add that the total time it was in use was 2 years due to a renovation. I have contacted both Sears and Kenmore with no satisfaction - this product is dangerous and needs to be recalled!!! The original price of the refrigerator was $721.58.

In May of ‘06, I purchased a Kenmore refrigerator. On July 3, 2008, the refrigerator caught fire. Smoked filled the house. We kept hearing a popping and crackling noise and could not locate it. Then there was a loud pop and we saw a big burst of smoke coming from the kitchen. We saw the smoke coming from the fridge. We unplugged the fridge and used the fire extinguisher to put the fire out. We called the fire company to make sure everything was out. Fire Company arrived and witnessed the smoke coming from the unit. They wrote a report.

Kenmore model #795.773.9600 purchased in October 2007, developed the same overheating of the light unit with melting of the plastic cover which has been reported with the TRIO refrigerators. However, this model is not on the recall list. Called 1-800-4MYHOME without any results, but had to agree to a service call. Submitted my complaint to the Consumer Product Safety Commission at 800-638-2772. Consequence: Fire hazard with heat from light bulbs melting the plastic cover.

Dec. 22, 2007, I purchased a Kenmore French door refrigerator model 795.77572600 serial no. 609KR00353. Sunday morning, March 23, I opened the fridge and found the light had been on all night and would not shut off. The plastic face plate that protects the bulbs was melted. The light stays on even when the door is closed (Note this was not a case of the door being left ajar!). All contents of the fridge were extremely warm and there was a burning smell.

We purchased a Kenmore Limited Edition refrigerator in 2002. We had it to go out about 1 year later. We lost all of our food. The service guy came out and said it could not be fixed. So they sent us another one (same model). About 1 1/2 year later, it did the same thing. The service guy came out and tried a new compressor on the fridge. It did not work so they sent us another one (the same model). Again we had lost all of our food.

Bought a Kenmore refrigerator in 2000. The right side wall had started to get hairline cracks after a few years. It was replaced in 2003. The new refrigerator is now doing the same thing!!! Called Sears and they said sharp objects are hitting the side or it's exposed to heat. No one can give me an answer or do anything about it.

Our side-by-side Kenmore Elite Model #106.53706202 refrigerator from Sears was not on the recall list but it also caught on fire. We lost all of our food from the refrigerator which was about $300 worth. It cost $150 for a temporary repair since a complete repair would have been too costly. The repairman said the refrigerator wasn't worth what the repair would have cost.

As many others have complained, we have a KENMORE COLDSPOT refrigerator that drips inside the refrigerator top shelf & pools & ices up below the crisper. The ice cubes in the freezer do not quite freeze all the way. I'm getting ready to call the Sears repairman for the third time for the same problem. Each time the cost is more than $200. Sears knows about this problem (their repairmen laugh while they are fixing your fridge). Why can't anything be done to fix this problem once and for all? HELP!!! You should read the other blogs not even on this site! There are thousands of us with the very same complaint. It has something to do with a faulty drain plug that could be fixed. PLEASE, PLEASE HELP in a recall.

Our Kenmore Elite Trio model 795.77543600, made by LG, was purchased in June 2006 when we moved into our newly-built home. On Feb. 27, 2009, I woke up around 5:30 a.m. and began to make coffee as I usually do. I opened our refrigerator to get creamer to discover the light fixture on top smoldering, the plastic around the light bulbs melting in large pieces. I called to my husband, and we pulled the unit out and unplugged it, probably within seconds or minutes of it catching fire. Of note, about a year after we got the refrigerator, I pointed out to my husband that I thought the light bulbs were warmer than I thought they should be.

Four years ago, we renovated our kitchen and bought all new Kenmore appliances. Since then, we have replaced all of these Kenmore appliances. Yesterday, our fridge broke down for the fourth time. We had paid the past few times for an extended warranty but this time we were just fed up. I was not given any satisfaction from Sears whatsoever. Needless to say I don't plan on spending too much of my money at Sears anytime in the near future.

We bought this Kenmore refrigerator, model # 7956520241, from the local Sears here in Denton, TX two years ago for about $800. The refrigerator stopped working. We called Sears, paid $80 for the repairman to come tell us it would cost $500 to fix. The central chip had gone out and needed to be replaced. It was a pain... We had to buy dry ice to preserve the food until Sears came. Then we had to spend a whole day figuring out about a new refrigerator. Then we had to take all the food out of the new-broken refrigerator and put it in the brand-new refrigerator. All in all, very stressful.

Have not contacted anyone yet. The problem is with a Sears Kenmore Elite refrigerator. The electronic controls lock in 88--88 mode and do not respond to any inputs. However when the unit is unplugged and allowed to reset for a few minutes, it will respond to inputs for a few minuets, then revert back to a locked up mode. My Question at this time is if this is symptomatic of the recall problem? Thank You.

Our Kenmore refrigerator wasn't even 5 years old & the compressor went on it. Consequently, all our meats perished, frozen vegetable & ice cream. Had to wait 2 days to get it serviced. Is there anything in my warranty that reimburses a person for perished goods from the result of failed compressor? We have to start all over again purchasing good for the freezer & fridge. Are we allowed monies back for these perished good?

Brought new Kenmore refrigerator for our condo in Nov. 2007. By Nov. 2008, water was accumulating under the humidity controlled crisper draws. After drying it up daily, we called service in Jan. 2009. The repairman said it was a design defect in the defrosting drain of the refrigerator causing mold and debris build up in the drain. He poured our bleach in the drain and that cleaned and opened the drain. He said we would need to do this periodically to keep the drain open. No new parts were added, but we were charged $188.00. I feel this is an unfair charge and should be returned to us and the defect be permanently repaired or we should get a new refrigerator.

I, TOO, like Dan in Lake Placid, FL, have same identical problem w/ our Kenmore frig/Model 106.53534300; PLEASE ALERT EVERYONE... My husband and I woke up @ 6:00 a.m. two days ago (2-10-09) to think smoke coming from kitchen!! It was the refrigerator - burning underneath (behind the cardboard backing) - we discovered it was components plugged into the compressor - discovering that's approx a $600.00 fix it repair bill or $200.00 (if we were lucky and just needed the components replaced) - I called Sears and they said the soonest they could have someone come out would be four days from now.

We purchased our refrigerator in 1998. It is a side by side Coldspot mod. #10657562790 - SER SHO546006, Type - C25SSA 98. It has been great and we've had no trouble except that the door ice dispenser has broken; however, the major problem we had was when I took the drawers and glass shelves out to clean. This one particular time, I was cleaning one glass shelf in the sink with cold water and soap. The glass shattered into hundreds of pieces that accumulated in the sink and the sink drain. The drain became clogged with lots of glass. The clean up took quite a while and to get all the pieces of shattered glass cleaned up off the counters, floor and sink was a major task. But the worst part was that we had a stopped up sink from the many pieces of glass that accumulated in the sink drain and we then had to call a plumber to take the pipes apart and clean the drain of glass.

Model number 795-775-43600 Kenmore Elite. The same issue everyone else had with the light fixture not going off with the doors closed and melting the light housing and catching on fire. I called Sears and they said they would not cover anything because I had not purchased the Master Protection Agreement. I then called Kenmore who admitted this is a known issue and although I purchased this fridge 2.5 years ago and the warranty ran out after a year, they would come out and fix and replace the light housing at their cost. I then called Sears back stating that Kenmore knows about this issue and so does Sears and that they needed to make things right as this is a potentially hazardous situation. I told them that on the Consumer Protection Agency website there is a complaint where this fridge burnt down a house and killed the owner's 2 dogs.

Within the first week that we bought the Kenmore Trio Refrigerator (Fall of 2007), the ice maker did not work. When we called we were told they would order the part and then the service person would schedule a visit which took longer than stated. When the part came in, the service person again took longer than the time scheduled but we hung around and finally he showed up. We explained what the problem was and he unplugged the refrigerator and went out for about 15 minutes, he said to place a call. Came back and waited some more, then turned it back on and said it had frozen up and that we did not want him to replace the part that he would have to tear out the entire back and that it worked fine and if it happened again, then he would replace it.

We purchased the top of the line Kenmore Refrigerator, Model #79577573600. Paid almost $3,000.00. It has been 14 months since we purchased and the ice maker quit making ice. The repair man said that it would be almost $900.00 to fix the problem since we did not buy the extended warranty. After reading all the complaints on this site I find it hard to believe that Sears/Kenmore has not had a recall on this product.

Kenmore Trio Refrigerator (Mdl #596.76503500). Refrigerator not cooling; freezer is working fine. Purchased in late 2005, installed in January 2006; serviced several times in summer of 2006, including replacement of motherboard. The fridge worked fine so I didn't complain that the door alarm no longer worked, and the temp fixture only stayed at the current temp setting (not the actual unit temp as it should read). I was just happy that the unit was working and dropped the ball on not insisting that they get the door alarm and temp fixed properly. Now, I'm facing the same problem of the refrigerator not cooling and it's going to take a full week before a tech will come out and look (of course, I'm not on warranty). Fortunately, the freezer is still working, and I have a die-hard 1992 model Amana in my garage that works flawlessly. If I have to replace, it certainly won't be through Sears or a Sears product! I think these things are probably LEMONS, but unfortunately I wasn't a squeaky wheel when it wasn't repaired correctly while it was still under warranty.

Refrigerator ice maker does not work. I think we have had 7 service calls on it. The ice maker kit has been replaced twice. The freezer door has been replaced once. All of this began shortly after purchasing. It's approximately 1 1/2 yrs. old and it's evident to me, it cannot be fixed. Model #106.57023601.

Kenmore Coldspot side-by-side #106.5323 4300 Model built 4/2004 - Our son came into our bedroom at 1:00 am saying he smelled smoke. When we investigated, we saw smoke coming out from behind the fridge and the smell was BAD. We pulled it out, unplugged it and took off the little cardboard backing. I then plugged it in and the little plastic relays (or whatever they are called) going into the compressor sparked and grew hot IMMEDIATELY!! I didn't see any dirt, water, etc - it was simply melting the plastic directly at the compressor. It looked like the insulation was scorched (or maybe black from smoke at this point). I am convinced it would have burned our house down (especially with cardboard backing!!!)

We bought this refrigerator from Sears thinking we were buying a top-of-the-line fabulous fridge - instead it has been a constant nightmare. It has had what they call the motherboard replaced twice now. Once because the refrigerator light did not turn off and melted the plastic on our fridge and heated all our food (I am not sure what would have happened if I had been gone for a while. The fridge smelled like a fire) and the second time because the fridge will turn off and display ER FF on the control panel. When this occurs, we have to remove all our food and put it in coolers and the small freezer we have in the garage. After the fridge is unplugged for 24 hours, we can plug it back in and put our food back in till it happens again.

In 2004 I paid $1,700 for a top of the line Kenmore refrigerator. On New Year's Day 2009 it completely quit working. Sears believes this is reasonable and that I should pay them to fix it. They reminded me I did not shell out $300 for the extended warranty. Now I get to pay for fixing a top of the line product that lasted less than 5 years!

On Jan. 4, 2009, I smelled a burning plastic smell and traced it to the Kenmore French Door refrigerator that is just 2 years old. When I opened the doors I could feel the heat coming from the light fixture and when I put my hand on it was red hot! The light fixture did not turn off. After calling the 1800-4myhome and them telling me nothing but you’re out of warranty and should purchase extended warranty for $250. Sears is not a consumer-friendly business! My house could potentially be on fire.

On Jan. 2, 2009 my husband smelled a burning plastic smell and traced it to the Kenmore French Door refrigerator that is just a year old. When he opened the doors he could feel the heat coming from the light fixture and when he put his hand on it was red hot. He closed the doors and went to the phone to call me and heard a crash from inside the fridge. He went back and opened the doors and the component with the fridge and freezer temperature readout and the cover for the light fixture had fallen. The light bulbs had gotten so hot they had melted the top of the refrigerator and the screw housings that held it up.

My Kenmore fridge (model no. 10652602100) was purchased in 2002. It has a ten-year warranty on it. It stopped working on Dec 21, 2008. My wife contacted Sears and they said their technicians were all booked up before Christmas. So my wife called a local appliance store to get a technician to take a look at it, hoping that it was something small that he could fix. The technician diagnosed that the compressor was dead and needed to be replaced. I called Sears on Dec 26, 2008 (it was a Saturday) about the fridge and indicated the compressor needed to be replaced and the operator told me that a technician would contact me on Monday about the cost of replacing the compressor and he would come to fix the fridge on Tuesday around noon.

Unit died. Compressor died with fridge side too. Lost everything each time of service calls. Compressor went out under warranty. Lost freon. Dryer unit was broken by tech. Now what. Lost everything christmas eve day. Found unit off and not running. Just the fan.... Lost everything. Want a new refridge on the spot.....

We woke this morning at 8am to a smoke-filled kitchen and a sharp burning wires/electrical burning smell. It was our 22 cu.ft side by side Kenmore fridge Model # 106.53232300, 22SSA, SR1341088 bought April 2004. It is only 4 years 8 months old! We shut the breaker off to that outlet, unplugged it, opened the windows, turned on fans despite the cold of the Dec.27th/08 day; the compressor was very hot my husband noticed.

I purchased a Kenmore refrigerator in September 2003. And in 2004 the compressor went out, I had it replaced (out of pocket because I didn't have the correct protection). I then purchased the master protection agreement. In 2005 I had 5 service calls. 2006 6 service calls, 2007 2 service calls, and now 2008 2 service calls. On Dec 22,2008 the compressor failed again. After speaking with the Lemon Law Dept they have concluded that I do not qualify for a replacement. Most people have refrigerators for 20 to 25 years and never have 1 compressor replaced. I have had to replace 2 compressors in a 5 year period. Sounds a bit excessive to me. I lost all of the food about $250 worth and to top it all off could not have Christmas Dinner this year. I would not recommend Kenmore products to anyone. BUYER BEWARE!!

Last year I purchased a Kenmore Elite Trio Refrigerator. This in the kitchen I smelled what seemed to be plastic burning. I opened the refrigerator and hot air came out. I looked and the light bulb, bulb housing and the top of my refrigerator was burnt. The bulb was so hot it melted all the plastics around the bulb, it even melted some of my items on the top shelve. It was so hot I couldn't remove the housing to unscrew the bulb, for it melted the housing to the top of the fridge. I had to turn the breaker off and have my son pry the housing apart to remove the bulb. I tested the two door sensors and the light would not go off. This is and should be an urgent RECALL! What can I do? For of course I'm out of warranty by like 5 months. I'm just worried about my house burning down, for I have animals indoors. Please help!

In June of 2008 I purchased a Kenmore fridge with bottom freezer for my daughter and had it delivered to North bay, Ontario. On December 6, 2008, my daughter informed me that the fridge and freezer were not working. Sears parts and service were called at 1-800-665-4455 and on speaking with Chris, I was advised that I would have to pay a technician upfront because it was after hours.

Upon returning from a trip on Dec. 5th, 2008, I found my Kenmore refrigerator inop. My warranty for the compressor expired on Dec. 4, 2008 (go figure). After numerous calls to different phone numbers to sears and Kenmore, the same answers were given. Your warranty expired and there's nothing that can be done. My last call that I made today (Dec. 6, 2008) was to the corporate office in North Carolina which was closed. I didn't lose a lot of food, maybe $150 worth, but the inconvenience is unbelievable. Oh, by the way, the fastest that they could send a repairman is Dec. 9th. Thank goodness that the temperature outside is 20 degrees. At least I can keep stuff on my garage floor to keep it cold.

Sears Kenmore Elite Trio Refrigerator - We woke up in the morning to the smell of burning in our kitchen. Upon opening the refrigerator, we saw that the light was tremendously hot and the housing fixture and refrigerator ceiling were scorched, bubbled and melted. We saw through the seal of the door that the light was remaining on when the doors were closed. My husband had to remove the entire light housing unit because the bulbs were too hot to touch. All the food was ruined, everything on the top shelves were basically cooked, and the plastic containers were also melted and discolored.

The lights inside the refrigerator stayed on overnight with the doors shut. It spoiled and melted the food within the unit. Also the burning lights completely melted the cover over the light and it actually fell off completely, and several burn marks are now inside the refrigerator around the lights. The burning smell had me worried when I awoke this am to find what is happening. I replugged the unit in and it seems to be working but this same thing already happened once already 2 months ago. THIS IS A FIRE HAZARD AND SEARS WILL DO NOTHING ABOUT IT EXCEPT MAKE ME PAY HUNDREDS OF DOLLARS TO GET IT FIXED - no chance. They better recall this unit. THE MODEL # IS 795-772-42600. Made in Mexico, serial # 610MREN04788.

In 8/03 we purchased a Kenmore side by side. In 8/08 the ice maker broke. Yesterday, THANKSGIVING DAY, the whole thing died. Everything in our in both sided was ruined, not to mention nowhere to put all our leftovers. We are a family of 6 so our refrigerator and freezer is always packed. We have been a long time customer of Sears, but never again. There is no reason a refrigerator just over 5 years should just completely die.

Kenmore model 59671103101. Today while cleaning the lower shelf. It exploded in my face. Glass flew across my kitchen even landing on top of the range hood 10 ft away. My hair and hands are full of glass. Glass was pristine, no nicks or chips before, and water was lukewarm. It was supported by a rubber mat on the bottom and being held still. I moved the sponge across one edge, it made slight humming noise and then exploded loudly. Weirdest thing I've ever seen.

Model number 795-775-43600 Kenmore Elite. Purchased two years ago, of course warranty is up. Three weeks past our two year date, i open the fridge at 1 am after work and smell hot burning plastic. Lights stay on when you shut the doors. It was so hot that the cover to the lights and the surrounding plastic was melting. Bulbs were too hot to touch and attempted to use oven mitts to take them off and still got burned. Took screws out of housing unit and pulled the whole thing off in order to get the bulbs out! Our house along with three children could have burnt down if i hadn't last minute thought to put a juice box away in the fridge.

In November 2005, I purchased 3 new Sears appliances for our new home. A Kenmore Elite refrigerator, Kenmore Elite front loader washer and Sear's best microwave. Prior to the one year anniversary, the refrigerator's icemaker motor, which runs the ice dispenser through the door, broke. Sears took 3 visits to fix it and a total of $971.93 for parts and labor. These were covered under warranty. We also had the microwave stop working and it was fixed under warranty the first time. After the warranty period, it again stopped and we opted to replace it with an LG microwave as the cost to repair was greater than a new LG. Then the refrigerators icemaker broke in November 2007. We spent $174.60 with a local repair company to replace the icemaker. Then in September 2008, the washer stopped working. It had to have a new electronics board installed.

We purchased a home with a Kenmore Elite Trio (stainless) Refrigerator that is 2 years old - still under warranty. Last night, I noticed a burning smell. I investigated and it seemed that the lights might not be turning off. I checked again this morning, and the light bulb units were completely brown, the mechanisms holding them were brown, and the clear plastic cover over the bulbs was melted to the housing unit. All food items on the top shelf were warm/ruined and the butter in the door was completely melted. This is the same malfunction reported by other consumers. It is alarming that a recall has not been implemented as there is clearly a very serious problem that could be deadly if a fire started. We are frequently gone on the weekends and had we not been home, I can only imagine what might have happened. Yikes! I am hoping that our local Sears retailer can help us get a replacement. There is no way that I will settle for a fix given the obvious hazards.

Bought a new Kenmore refrigerator in March 2007. It was supposed to be energy efficient but I noticed that it was running a lot. I should have had it checked during the warranty period, but it was otherwise working. Just after the 1 year warranty ran out, the freezer got weak. Called Sears, who sent out A&E who supposedly fixed the problem while burning two small holes in my kitchen floor. It wasn't fixed. They sent another, who added more refrigerant. It wasn't fixed, so they sent another, who diagnosed leaky refrigerant and refilled. After it failed again, they sent another, who said the previous repairman should have injected dye to find the leak. He injected dye.

My two year old Kenmore Elite 3 door refrigerator's compressor just went out, costing me more than $650. This compressor should have lasted at least 10 yrs. Of course, the model was not under warranty. Let this be a warning to anyone considering buying a Kenmore fridge.

I purchased a Kenmore Refrigerator about 2 years ago (Model 795.77312600 made by LG). It ices up above the evaporator regularly (and blocks the fan - about every 3 months). We had a service rep out and all he could do was remove the ice. It would appear to be a design fault. Has any fix been developed?

I purchased the following Kenmore appliances in 2001 Dishwasher, Washer and Dryer, Oven, microwave, hot water heater, water softener, refrigerator. These were all installed in our new house. In the first year our refrigerator completely went out and had to be replaced. I had to file for loss of frozen foods twice and $250.00 does not cover the loss. They don't pay for what is in the refrigerator. They did pay. We have had 3 hot water heaters, One caught on fire, one ran over and had to be replaced. My oven door blew out the oven door and threw glass all the way across the floor. We have had two microwaves, one blew up and caught on fire. We have had up to 9 service calls on all of these products. The first year was under warranty but from there on we have to pay over $600.00 a year to renew the Master Protection Agreement. We certainly could not afford to drop the warranty. We cannot afford all the service calls from Sears. So we have paid for 7 years. I have records on all the calls that have been made by technicians. I think all the appliances were rejects and they just decided to sell them all to me.

Spent $2000 on a Kenmore Side-by-side Model-106.56166500 Refrigerator. The first one they sent me made ice for 2 days. 3 techs and 4 weeks later, and many, many, many phone calls it still didn't make ice. After a letter to the people that run the Mall, Sears final brought me a new one. It made ice for 1 week after the warranty was gone. I will never go in a SEARS STORE AGAIN.

Kenmore Elite French Door Refrigerator. Model No: 795.544600 - Lightbulb Housing Overheating (FIRE HAZARD). I opened door and smelt burnt plastic. I noticed that the clear light bulb housing was sagging down, completely melted. I unplugged fridge and pried housing off of main unit with a screwdriver. I was then able to unscrew entire unit and remove it. The light bulbs are fused in place, severe burn damage to plastic housing. I am a firefighter and this was a fire in the making. If I had not been home, my house would have burnt down!!!!!! PLEASE PLEASE PLEASE CALL THE US CONSUMER PRODUCT SAFETY COMMISSION at 1800 638-2772 and report this problem. If enough people do, maybe a recall will be issued by this agency and we will not be stuck with the cost of repair!!!!! My mother had the same fridge and this happened TWICE to her. Have a look at this site and see how many people are experiencing this problem. It's a manufacturing defect and we should not be responsible for it.

We purchased a new Kenmore Elite Refrigerator on 8/7/06. We have a 5 yr. warranty until 8/7/11. Thus far we have had to have repairs done on 5 different occasions. The light burned out causing the plastic casing to melt away; the main board went out, needing to be replaced and now the refrigerator makes noises, sounding much like a jet plane, waking us up every morning and doing so for 2-3 hours. We want this lemon replaced, but have gotten no satisfaction from Sears. We contacted the so-called Consumer Affairs in San Antonio and all they did was send us another repairman, who claims he can't fix it unless he can hear the noise, which ironically does not take place during his visits! The repair people are scheduled by Sears to be there on specific days, between 8am and 5pm, which means we have to hang out all day awaiting his arrival.

We purchased a new Kenmore Elite Refrigerator #106.58976701 for a new house in AZ in July '07. We took occupancy in Nov '07. The house is being used part-time until we can move. The refrigerator has now been used a total of 3 months. In Oct 08, we arrived at the house & turned on the fridge to find that the ice auger does not work and were told by a repairman that the circuit board is also gone. We feel Sears should cover this as a defect even though it is out of warranty since this fridge cost us over $1800. Too bad, so sad after 3 tries. It will cost us over $300 to fix it. This is clearly defective and Sears should own up to it, but the only way they will fix it is if we pay or take out a $250 service contract, which we have decided to do.

We purchased a brand new refrigerator, stove and dishwasher back in July 2005. Yesterday, October 21st, 2008 we came home to a flooded kitchen floor. The refrigerator had stopped working (not cooling or freezing). I called Sears only to be told that the refrigerator is no longer under warranty and that the cost of just a diagnostic check was $70.00.

I purchased a Kenmore Elite Trio Refrigerator Model # 795.77319600 in May of 2007 and luckily also purchased the extended warranty. The light switch/control board malfunctioned the same as in the numerous post to this site. It melted the control unit, the top of the refrigerator and the food storage containers that it fell down on and spoiled food. This is a terrible fire safety hazard. This problem was likely going on for a long period of time because I also would experience a warm fridge and a very frosty freezer intermittently since installation and I assumed that the doors must have been left ajar. It took Sears 6 weeks to get the parts right and actually repair the unit.

I bought a Kenmore side-by-side refrigerator Aug. 11, '08. About a week after it was delivered, it stop working. All of my food was spoiled, including my insulin. Sears replaced the fridge after a hassle with them. About maybe a month with the new one, the motor broke on the ice maker. I call Sears again, same person. They acted like it was my fault they were tearing up. They sent repair person out to replace the motor. Then on Thursday, 10-16-08, I noticed the inside of the fridge was warm, all my food and drinks was warm. I turned it up hoping that would take care of the problem. Well it didn't.

Purchased a Kenmore side-by-side refrigerator on 9/17 and already had major problems. Ice maker stuck and refrigerator side quit cooling. Temp. read 56 degrees. We had a repair man out and he replaced the motor for the fan, said he did not know why it quit working. Now, 1 day later, it never cooled off. Temp. is running about 46 degrees. And this was after the fact that we went through 3 tries to get a freezer side door that was not dented or scratched, which took several weeks. Lost a lot of food, all our meat and dairy. Spent time waiting on repairs and just really unbelievable. Now, we are reading all the consumer affair reports and find that Sears along w/ many other name brands (GE, LG and Whirlpool), all have the same problems and that refrigerators are not being made to standards that are acceptable in the US. Just read from this site. It's scary that we can't decide which one to buy b/c they all sound below par.

I purchased all Kenmore Pro products for my newly-built house in Sept. of 2007. Since Jan. of 2008, the refrigerator has been replaced three times due to icing up inside. Control boards are bad, defrost themostats go bad. All the refrigerators had the same problem. Sears has been good about fixing/replacing it but my question is... do I continue to replace this faulty product every two months from now on? I have written letters to the corporate office and have received no response. I have contacted the Better Business Bureau and Sears has not even answered their inquiries. What's the deal? Some of the folks at the warranty office have suggested that I replace my refrigerator with a different model. That is not possible since these appliances are built in. I would gladly replace all of my appliances with Kitchen Aid, Thermador or SubZero but then my entire kitchen cabinets would have to be redone to accommodate the difference in sizes. I'm certain Sears will not pay for that!

Last night we found the inside lights of our Kenmore Elite refrigerator did not turn off. We bought this unit about a year and a half ago. We got lucky and discovered this problem after only about an hour. The light cover was hot and had just started to soften up and sag. So, like other complaints on this website, I'm removing the light bulbs. Also, this refrigerator seems to run around the clock. It never shuts off. I've checked for cold air leaks but have found none.

Sears Kenmore Elite 3 door, bottom freezer refrigerator lights have burned inside casing of fridge once, secondary to not turning off when door closes. Repaired by another appliance service because warranty was outdated. Problem repeated less than a month after repair.

We purchased our Kenmore Elite Trio refrigerator model #795-77543 (made by LG) in July 2006 from Sears. Just last month (Sept 2008), I came home in the evening and opened the fridge. I was surprised to find that it was warm inside and smelled funny. Turns out, the lights had been on for an unknown amount of time and scorched the housing for the lights. The plastic cover was melted/fused to the housing, the light bulb sockets were brown and the top that connects to the fridge was melted and hanging down some. I had opened the fridge that morning, about 7 am and opened it again at about 7 pm.

I purchased a Sears Kenmore Elite 3 door refrigerator in October of 2006 and at that time also purchased a 5 year service agreement on the product. Over the course of the past year, Sears service techs have been to my home several times to repair the fridge for the same reoccurring problem.. The gaskets on the side by side doors rub and tear. I have had 2 techs tell me that the doors can't be adjusted and the fridge should be replaced. The last tech to come out on October 3rd replaced the gaskets again and actually put scotch tape on them to keep them from rubbing. He said it was a temporary fix and that Sears service dept. would have to come up with a permanent solution but I just get the run around from the customer service reps. When I call, nobody will take the initiative and make a decision.

I have noticed my Kenmore Elite refrigerator of two years making a weird noise lately. I didn't think too much of it, since it came and went on its own. Today though, I opened my fridge to make my son lunch, and noticed a horrible burning stench. The plastic cover that houses the light bulbs was burning hot to the touch and melting. ALL of the food on the top shelf and top door shelves was ruined. The light bulbs are not turning off when the doors are closed. My alarm for open doors is ALWAYS on (I have an extremely tall 19-month-old, so I keep them on at all times). The light bulbs had to be unscrewed and removed in order to stop the problem. The plastic cover literally slid right off of the screws and now resides on my kitchen counter top. I have read numerous stories just like mine on here. This is not an isolated incident. Action needs to be taken. This fridge wasn't cheap and neither was my house which could have burnt down if I had not been home to catch the problem.

LEMON ALERT!!!! Kenmore Coldspot side-by-side bought 2003 died 2008 - 5 years old!!!

We bought a Kenmore refrigerator from Sears on Aug. 30, 2007. Most of the past year the freezer was not working right, but we didn't take the time to complain because we have an autistic son and are very busy with therapists and school, etc. We finally had to call for service last Thursday (Sept. 25) because the fridge part was warm. My husband called the service dept. and spoke to a very rude woman, who eventually disconnected his phone call.

Purchased a Kenmore Trio refrigerator model # 795.77312600 from Sears in February of 2007. This past August I smelled something burning and opened the refrigerator to find the housing for the bulbs and temperature control unit melted right off and hanging by a wire. Apparently the lights had not gone out when the doors were closed. The top liner of the refrigerator was also warped by the heat along with the spoilage of all the food near the light fixture. Manually pushing in the door switches did not turn off the lights and I needed oven mitts to unscrew the bulbs. Definitely a fire hazard.

After seeing a report by Jim on WSBTV in Atlanta concerning a Kenmore refrigerator that had a dangerous problem with the light fixture, my husband checked our Kenmore Elite french door refrigerator (model No. 75546400) and sure enough, the back of the light cover has melted from excess heat. The bulbs are the original ones that came in the unit. Makes me leery that I might end up with the same problems that many others on this site have reported.

This is regarding a Sears Kenmore Trio refrigerator. Model number 795.77562600 purchased on 12-11-06 (less than two years old). I noticed a hot electrical burning smell coming from the refrigerator. The top section of the refrigerator was very hot around the light assembly. The plastic shield around the light bulbs was too hot to touch. I pressed the switches where the doors make contact when closed and found that the lights didn't turn off and this was the apparent cause of the overheating. I unplugged the refrigerator, let the lights cool down and then removed them from the sockets then plugged the refrigerator back in.

Purchased Kenmore Elite refrigerator approx. 2 years ago. Upon waking up this morning my wife smelled something burning. When we opened the refrigerator the plastic cover of the light had melted, and the food inside had spoiled as well as slightly distored the plastic containers holding items such as mayonaise mustard, etc.

In October 2006 we brought from Sears a Stainless finish Kenmore Elite 25 cu. ft. TRIO French Door Bottom Freezer Refrigerator. On August 2008 this Refrigerator MALFUNCTIONED. I had left the house for about 2 hours, when I came back and I opened my refrigerator doors the heat and smell was awful. At once I could tell the interior light was the source of the heat. The push-in switch on the door frame was not working.

We bought a refrigerator Kenmore mod. 106-53524300 from Sears in Nov. 26 2004 and delivery Dec. 6 2004. and only last for three years and eight months. This appliance almost killed my family, we were sleeping and early in the morning friday I woke up and I turn on the aircondition in a masterbedroom, after a few minutes a strong smell was all over the room, I woke up my husband and our four year old boy, we left the bedroom went into the living room it was worst, we open windows and door inmediately, we call 911 they check around and they told us that it had to be an appliance.

On 8/22/08 we found that the freezer section of the Kenmore side by side was at 40 degrees, and food was beginning to thaw. I called Sears and after repeated pressing of numbers, finally got a person who did not wish to hear what was wrong with the refrig/freezer, but apparently went through a script, and informed me that it would 5 days before someone could come look at the appliance sometime between 8:00 am and 5:00 pm (8/27/08). Since that time the temperature in the freezer has fluctuated constantly from 0 to 40-up and down.

I was told that since my product was not on a national recall list that I would have to pay for repairs.

I purchased a Kenmore Ref. model number 253.74852404 in Sept. 2004. In April 2007 the freezer stopped freezing. Since I did not have a warranty I called an appliance repair man. He had to replace the main systems defrost control-total including trip charge $221.66.

RE: KENMORE (LG) ELITE REFRIGERATOR-FRENCH DOOR, BOTTOM FREEZER On March 24, 2007, I purchased subject refrigerator at a cost of nearly $1600.00. It had a one year warranty. I did not purchase Sears maintenance agreement, as I felt secure since I had purchased a well known brand (Kenmore-I wasn't advised that it was made by LG) from a well known company (Sears). I will take my chances five years down the line when it comes to maintenance, but never thought it would malfunction before it was 1-1/2 years old. The beginning of August, 2008, the freezer started making a noise that sounded like a fan.

I am concerned about a fire hazard with my Sears Kenmore Elite bottom freezer refrigerator. Model # 795.77309600. I purchased the refrigerator in May of 2007. The refrigerator has developed a problem. The two light bulbs in the ceiling of the refrigerator compartment stay ON? with the doors closed. The heat from the bulbs has melted the bulb enclosure, heated the interior and caused food to spoil, and the light sockets have dark brown overheating marks on them.

Kenmore Elite Model 795.77563600 S/N 707KR00929 ice maker design problem. If the french door containing the ice maker is opened while liquid water is in the ice cube tray, it will spill into the gears of the and freeze. Sears has been out a couple of times to clear the ice and replaced the unit once. This does not correct the problem and it will reoccure. Expiration of the warrantee should not absolve Sears or (LG) from correcting this issue. Especially if it has been reported several times while under warantee.

The lighting unit was extremely hot to the point that the butter was melting and the plastic covering over the light was warped. If we had not been home, a fire would have occured. Worse yet, if we were sleeping smoke could have filled our home with two three year olds inside and we may have woke up to a burning home. This is a very serious consumer safety risk.

Kenmore Elite Trio 795.7756,57 US. The Kenmore Elite Trio Refrigerator is a terrible product! I have had mine 1 year and 3 months and it has been nothing but trouble. I had either 4 or 5 service calls in the first year. The most serious ones involved the icemaker fan. A service call means getting off of work and being by the telephone from 8 am to 5 pm waiting for a call from the service person. So that was 4 or 5 days off work. Having this refrigerator is like having a sick child. You will miss a lot of work. If you make the mistake of buying one, don't tell your employer!

We purchased a new Kenmore French Door Refrigerator in April 2006. In July 2008, after the warranty expired, it quit working and all the food inside spoiled. I called Sears to get it repaired. Instead of being concerned about our 2 year old $1800 refrigerator failing, they talked me into buying a service contract for $281 and scheduled a service call for 10 days later, the best they could do. A local (not Sears) repair person came out the next day and replaced the overload relay and got it working again. He said that the overload relay may have failed because the compressor was going bad. The compressor has a 5 year warranty, but only Sears can replace it if it fails. I called and canceled the the Sears service contract and service call.

My 6 yo daughter stuck her hand up the ice dispenser and got her right index finger completely cut off by the ice crusher blade located at the base of the ice box. It took the firefighters about 40 min to dislodge her hand. And it required 7 hrs of surgery to try to replant the finger we are still not sure if the graft will take.

first problem o6 2-3 hrs of phone calls 3 complete days missed work waiting for repairmen. approx 150.00 worth of food lost. second time 9-07 lost approx 100.00 worth of food had to buy back up apart. style fridge 375.00 due to fact won't see a repairman for 8 days and based on last exp I know what will happen even though I gave c/s the error code on lcd display repairman will show up without the parts to fix it and will not be back for another 2-3 weeks. work time lost 480.00 food lost 250.00 backup fridge 375.00 total 1,105.00 years taken off life in stress not sure

I purchased a Kenmore Refrigerator from Sears. During the first year I owned it, I had it repaired due to the evap fan breaking. It was covered, and they swore it was a fluke and the problem would never happen again. I have now had to outright purchase 2 new evap fans because they continue to break and makes the fridge not run properly. I have wasted hundreds of dollars in food and time. Each fan runs around 100.00.

I bought a Kenmore refrigerator mod#795.77312600 mfg 6/2006. I purchased a 5 year service warranty. The service technician just left me a receipt for the same analysis and part as last year at another, nearly $400. This is the fifth or sixth "visit" I've had from service at a "warranty" expense (in excess of $1,000) and 5 or 6 days inconvenience. The refrigerator temperature is and has been 40 to 55 degrees for about two weeks and he says he will be back in two weeks to re-place an updated main computer board that he suspects of being at fault. Milk, eggs and such will spoil at these temperatures.

On 7/2/08 at 11 PM I went inside my Sears Kenmore Elite Refrigerator and found the light cover melting downand the light sockets burnt. The fridge was purchased 4/27/07, so it was just over 2 months out of warranty. Sears says I will have to pay for any repairs myself (on a $3000 fridge thats only a year old!) I went online and found that the melting light hazard is happening alot, but there is no recall. When I posted my incident online, I was #9. There are now 14! I am amazed that no one has had a serious fire yet.

We purchased a Kenmore refrigerator 12/06 cracks appeared in the liner after 17 months. We got a the big run around. Sears said they wanted us to try their fix which was an epoxy(plastic) panel to cover the cracks. It was unacceptable. My daughter has breathing issues & we felt that mold would grow under the panel & in the cracks. We now have a refrigerator with cracks in the liner that we did nothing to cause other than from whom we purchased it from.

I can't keep any food in the house so we have to eat out for every meal which has cost us thousands of dollars. I am now getting ready to purchase a new refrigerator because the part is still back-ordered and noone from any of the companies will call the production company to find out what the hold-up is with the part.

In 2001 we bought a Sears side-by-side Kenmore Elite refrigerator. Summertimes, it has never been able to keep the fridge side properly cooled. The top-shelf temperature is roughly 64 degrees. The bottom shelf is 42 degrees. The freezer side works fine.

My Kenmore Coldspot refridgerator smoked and caught on fire the regulator/compression part. Kenmore has had problems with this and did not include my serial number in the recall

Bought brand new from Sears the Kenmore Trio bottom freezer refridgerator in June 2005 paid over 1500.00 for it and it has broken. Contacted the repair department and said it would be a week before someone could even look at it and then they will probably have to order parts.

Purchased a Kenmore refrigerator from Sears. They have came out and repaired it 3 times in 3 months. Now it is leaking water again for the 4th time in 4 months. Had to call 4 different places to get them to come back and look at [it] the 4th time. I would like to have it replaced but they want to send out repairman again. Don't think I will ever buy again from Sears or Kenmore. Would recommend same to anyone.

I have had several negative experiences with Sears Kenmore appliances, the delivery and set up of appliances, repair of appliances both in out of warranty. My first instance was in regards to a side by side refrigerator that malfunctioned within the first six weeks of purchase. It was not cooling so I had to call for repair and wait three days for an appointment. Luckily I have another refrigerator in my garage and a neighbor who helped out. I unloaded my entire refrigerator and freezer to await my appointment. It was finally fixed only to malfunction again three months later. So I had to go through the above mentioned process all over again.

Kenmore Refrigerator purchased in 2005 wheel broke into pieces upon moving to check ice maker line. Wheel basically was cheap plastic that crumbled not able to withstand the weight. Sears will not service the repair. I order the wheels online for $20.00 and of course they are made from a sturdier type of plastic.

Sears Kenmore Elite 3 door side by side refridge. Interior lights will not shut off. The plastic housings and glare shields have melted. After reading simular accounts from the internetConcumer Complaint Board. I do belive a recall is due. Sears will only send out a repair technician and look. Will not replace fridge. The defect is a fire hadzard and should be recalled.

We bought a new Kenmore 2-door fridge with an ice and water dispenser, model 106.5692*600 about a year ago. We didn't purchase a protection plan. Last month we noticed the ice maker broke...upon inspection it was a plastic hinge on the plastic housing. However, this part is not for sale, and after 6 calls to the Kenmore, we're told to purchase a new door for $652.59 Can you believe that? All for the want of a small plastic tab to link the hinge on the icemaker trap door! This part couldn't be worth more than $5 dollars.

In cleaning a glass shelf in my Kenmore Refrigerator model # 106.69852991 it exploded in my hands, not shattered but exploded. The glass fragments flew through my entire kitchen, covering every square inch of it in glass pieces. I still have a piece of it in my finger, that will not come out.

I purchased a sears kenmore elite refrigerator not this past thanksgiving but the one before, in fact i purchase dishwasher , stove at the same time. Need I say that between the ice maker never working, frig never holding a cool enough , or cold enough to freeze a popsicle. we'll two weeks ago i came home after being away and i open the frig and got hit with a blast of hot air, then the smell from the food that went rotten.

We purchased a sears Kenmore ELITE trio in late November 06, not a cheap unit by any means. In April 08, 5 months after the 1 year warranty ran out (we declined the $500.00 extended warranty because the last fridge lasted over 25 years without any problems) , upon opening the door a blast of HOT air hit us in the face. Strange, considering this is a refrigerator not an oven. The light unit and the plastic ceiling surrounding it was all melted, the food on the top shelf was ruined, and the bulbs were so hot I needed an oven mitt to remove them. I called the sears 800 number to schedule service and the first thing the service rep told me was that the 1 year warranty had run out and that it would cost me $65.00 just to have a serviceman come to the house and if I decided to have repairs made the 65 would be absorbed in the total cost. It would be a couple of weeks before a tech could arrive and it would be anytime between the hours of 8a.m. and 5p.m.

Purchased brand new Kemore Elite Side-by-Side refrigerator in 2001 (along with service contracts). Within 6 months the cooling system was not working; freezer food was thawing & refrigerator side foods, such as butter, was softening. Tech came out and said the freezer was over packed with food which interfered with circulation (the cold air from the freezer side of the frige circulates into the refrigerator side). Food was rearranged but the problem continued. Second repair call was made (for the problem.) Tech came out again & replaced a part in the freezer electronic board (while bad-mouthing the other medhanics).

We purchased Kenmore Elite TRIO Refrigerator six months ago. We called for service because all of our food in the freezer compartment have thawed out. The service man came and and determined that the refrigerator has a freon leak and stated that it will get worse and that the refrigerator part will soon warm up als. He said but the food is not ruined yet and cannot authorize a replacement for it. I told him it has been thawed out for over 5 days now and he said it is very good meat and that he can not say its ruined. I told him my husband and I are in our 60's what are we suppose to do with all this food. Surely after being thawed more then 5 days the food is not safe to eat. There is just 2 of us here and we can not possibly hurry up and eat all that food let alone trust it after it has been thawed out for so long.