How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Kenmore Microwave Reviews

4,945,450reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
Find a Best Microwaves partner
3.3(92)

About Kenmore Microwave

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Recognized as a top appliance brand for 100 years, Kenmore brings a new level of performance with appliances that deliver time savings, convenience and great results. From quickly cooling drinks to laundry loads completed in less time, Kenmore is the most awarded brand in the industry.

Visit www.kenmore.com

Protect What Matters Most

Get Home Warranty Plans & Pricing

View Plans

Kenmore Microwave Reviews

Filter by Rating

  • (41)
  • (11)
  • (3)
  • (5)
  • (32)

Popular Mentions

    How do I know I can trust these reviews about Kenmore Appliances?
    • 4,945,450 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Kenmore Appliances?
    • 4,945,450 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 80 - 230
    Verified purchase
    Installation & Setup

    Reviewed April 10, 2016

    Sears Kenmore Elite Convection Microwave Hood - Paid over $600 on sale for this item in July, 2012. Was installed about three months later. Now, as of April 2016, the microwave no longer works. For about the last three months, the microwave would work if I jiggled the door a couple of times after setting the time - however, randomly, it would turn itself off in the middle of the cooking cycle. Now, no matter what I try to do to get the oven to work, nothing! This is the last Kenmore appliance I ever buy. Remodeled the kitchen in 2012 and purchased all new Kenmore Elite appliances. After the experience with this microwave, I am done with Kenmore. I would hope that a microwave which retails for over $900 would last a little more than a few years!

    Thanks for your vote!

    Reviewed Dec. 14, 2015

    Kenmore Elite model: 721.79209010 excellent features, never a problem. Would buy again...

    Thanks for your vote!

    Reviewed Dec. 14, 2015

    I try to use my microwave as much as possible, and love it. I have done almost everything in it. I've cook bacon and use it for blanching vegetable for freezing. It's just plain and simple microwave.

    Thanks for your vote!

    Reviewed Dec. 14, 2015

    I don't want to jinx anything but I think Kenmore appliances are well made. I would definitely recommend this brand to anybody. I do not know the model of the unit I have.

    Thanks for your vote!

    Reviewed Dec. 14, 2015

    Bought my first Kenmore 1985, the birth of my daughter. bought the 2nd. Kenmore at the birth of my grand daughter, 2007. Microwave 1 worked like a dream come true. A good hand me down. New kitchen, new baby in the house, new microwave, Kenmore Elite. Its a bit bigger, (but I can cook more at a time). For the size, more insulation would be great. Its louder, in general, but the timer "sound" is way too quiet. Can't really hear it unless your standing right there watching it. I would/will buy a Kenmore again. Love it!

    Thanks for your vote!

    Reviewed Dec. 14, 2015

    The microwave was purchased after checking 5 different types . It is big enough to cook large pizza and also fast enough to heat a small dinner for three people. There are five buttons for selecting popcorn, defrost, one pound or larger, coffee, and a thirty second timer. I still haven't used all of its settings but the ones I have used are very good and make it a quick experience for heating and cooking.

    Thanks for your vote!
    Price

    Reviewed Dec. 14, 2015

    When we remodeled our kitchen, we wanted a built-in microwave that was reliable and had excellent features as well as a good price tag.We also wanted it to be stainless to match the other appliances in our kitchen. We looked at several models of microwaves and found the one we purchased to be the best value. The model is 721 85033010. It has features, such as the 30-second timer, which one can add additional 30 seconds by pushing the button as many times as needed. It also has a defrost, which works well. It aesthetically looks great in our kitchen and we are happy with our purchase.

    Thanks for your vote!

    Reviewed Dec. 14, 2015

    This is a replacement microwave from our original Kenmore which was repaired twice and then Sears offered us another one in place of the broken one. This microwave does not heat as well, does not have the features that I would like and does not offer anything special. I could certainly use a $25.00 one from Walmart in place of this one, it does the same job. Very disappointed in all of our recently purchased Kenmore products, they unfortunately have been a let down and Kenmore does not stand by their products.

    Thanks for your vote!

    Reviewed Dec. 14, 2015

    My Kenmore microwave with exhaust hood attached was installed when Sears refurbished my kitchen. As a result I got a huge discount. It works well and has never broken down. I am very happy with it.

    Thanks for your vote!
    Installation & Setup

    Reviewed Dec. 14, 2015

    This microwave was installed in 1997, and it still works great -- no loss of power, turntable still works. I've only seen one microwave that has more power, and it was new. The only problem I've had with it is that, twice, it has locked itself, and I had to look online to find how to unlock it, but that's my fault for not having the manual.

    Thanks for your vote!
    Verified purchase
    Customer ServiceInstallation & SetupSales & MarketingStaff

    Reviewed Nov. 28, 2015

    After MORE Consumer Report Research (and you have to pay for this), for 2016 Microwave / Convection models, CR rated the Kenmore Elite 79080373310 an 'excellent' unit out of the ones tested. I ordered it Thanksgiving morning, it was installed today 11/28. The convection oven does not reach temperature. Thinking the thermometers were bad, I went out and purchased a new one tonight. The Convection oven does not reach temperature. I called Sears (the Worst company to try and reach a department), after being transferred to the Philippines over and again, I was told a technician was schedule to come out on 12/12. Guess what, I am not waiting 2 weeks for a tech to come out to tell me the part is on back order. I want the unit exchanged immediately! What kind of junk is coming to consumers that we have to deal with this? They want me to 'wait 48 hrs" to hear from the 'installation team.

    Updated on 12/19/2015: Continuation... Sears came out on 12/12 to "replace" the non working Kenmore Elite convection over the range unit. The installers did not re tape the exhaust vent and the vent air is being circulated through my cabinets. The "new" Kenmore Elite convection does NOT WORK! Once again hit 350/450 degrees (to check temp). You're lucky if the temp gets to 300 degrees (yet the unit said it reached temp). I asked for a service tech to come out to "verify" that the oven was not getting to temp. Bob came out, tried to give me a line of bull that the electricity was not good but I immediately called an electrician who said "The tech is trying to snow you. Don't believe him!" Bob went on to say that the "heating" elements are located in the left "rear" causing uneven heating where the left will get done first and the right side would take more time.

    Bob went on to say that ALL the GE's and Kenmore's he has worked on and as a matter of fact, all the new microwaves are NOT GETTING TO TEMP. He said most people use it to "reheat, make popcorn, make a pizza". They don't "bake/roast" in it. Well my thinking this is FRAUD AND FALSE ADVERTISING as well as UNSAFE. Poultry, meats, etc. need to be cooked at a certain temp. If some "inexperienced" person follows a recipe... put in at 350, bake 25 minutes and takes it out to eat it, the poultry, meat will not be cooked because at 350 you'd be lucky if the temp gets to 250. This is now my second Kenmore Elite and they are suppose to come out today between 1-5pm to install yet another 3 new Kenmore Elite. I am beside myself that Bob said all the GE's he installed in Monsey, NY are having the same problems.

    To me and my opinion, that means that the vendor who they purchased the heating elements is selling bad stuff. Where is "quality control" in the companies who are selling these products? In addition I feel that each time they remove/install, they are weakening the cabinets that the units are being installed in. Where does it stop? Who needs to take responsibility? There should be a recall on these and/or the companies need to send out a tech at their own expense to have the microwave/convection tested. To see that they reach temperature. This is UNSAFE for people wanting to 'bake or roast" in the units.

    Thanks for your vote!
    Richard increased rating by 4 stars.
    After a positive interaction with Kenmore Microwave, Richard increased their star rating on March 9, 2016.

    Updated review: March 9, 2016

    Before discarding it I tried it again shortly after with no luck. In frustration, I closed the door rather aggressively and it started. I have been using this microwave now for a year, almost every day, a couple of times a day and it has worked perfectly. There is a safety switch on the door lock that apparently stuck. In all fairness to Sears, I now would highly recommend the Sears Kenmore microwave as an excellent appliance.

    Original Review: Jan. 1, 2015

    We bought a new 1.4 cf Kenmore microwave oven and 7 days after one year warranty ended it started heating or stop running intermittently. Had a Panasonic before this one that died one month after warranty ended. Junk!!! Is there a decent microwave out there at all?

    Thanks for your vote!
    Loading more reviews...

    Kenmore Microwave Company Information

    Company Name:
    Kenmore Appliances
    Year Founded:
    1913
    Country:
    United States
    Website:
    www.kenmore.com