Independent Home Walk-in Showers Reviews

I like Independent Home's price and the way their products looked. We got a shower and I really like that I can just walk in and out. I got a shower curtain on, and sometimes it's hard to keep it dry outside the shower. But other than that, if after I ever get used to it and figured it out better, I'll probably be able to handle that, too. I really like the shower. It's easy to get in. It doesn't seem to put me out as much as getting into a regular bathtub.

My husband is disabled. When Independent Home had called me, I had an interest, so they came out and talked to us. They were more affordable than the others plus they offered financing, which helped. I had no problems talking to the reps. They answered everything straightforward. Also, the installers were good, professional and well-prepared. They knew what they were doing and we were pleased. We love the walk-in shower that we got. It is very accessible for my husband to get in and out of. It’s roomier, it feels a whole lot better than what we had, and we like all the features on it. I would highly recommend Independent Home to others. Independent Home delivers what they promise and things are done in a timely manner.

I've been looking around for walk-ins for a couple of months but I'm handicapped and I can't get around that easy so the sales rep came here and told me about Independent Home and then set me a price on it. I got a walk-in shower where the showerhead slides up and down on one end and with the extension. It has a fold-down seat to sit on and I can pull my wheelchair right up to it. He was good, but he overstated what he was gonna deliver. I was supposed to get hand bars when I talked to him but I didn't get it, so I had to buy them myself and the safety bars to hold on to when I'm in there. It was also a shame that Independent didn't have the shower that I wanted. But the installation team was great. They came and they seemed to have done a good job. Everything seemed to be sturdy. They cleaned up after themselves and hauled away the old. I'm happy with Independent because it's really what I needed.

My husband and I, and our children have been talking about ways to handle getting older. We had been talking about showers and we were looking into the possibilities of changing that part of the bathroom. So when we were approached by an Independent Home rep, it made good sense to look more seriously. There was nothing that we could find that was negative so we went with them. We probably would not have done it, have we not talked to our kids before. We have been encouraged by them to think about changes because we're on this foot level house and we're getting older. We always shower so we need it.

Overall I enjoyed the service John & his crew provided. The shower & vanity top are beautiful. We had a measurement snag with the vanity top but a new top was sent out and they quickly installed it. John is very courteous and friendly and even gave me the opportunity to inspect his work. Good job!

This is Diane ** in Peachtree City, and Dean installed my shower for me this last week. I just wanted to tell you what a beautiful job he did... I'm just really, really proud of it! It is very lovely and it is just a really, really beautiful shower, and at a good price and great service! Thank you so much Dean, Lytle, and all of the terrific people at Independent Home!

I purchased a Walk-in Shower a few weeks ago and wanted to let you know I am very pleased with this shower. The quality is excellent and it will add value to our home. I am 76 and was starting to have a problem getting in my tub shower. The new walk in is so easy to get in. I was impressed with your company when the day before the installation, a gentlemen arrived with the vanity top I had ordered. He told me the vanity was not ready when the truck was delivered, so he drove all the way from Kansas to Texarkana, Texas to bring it to me so that when the installer came, it would be here and the installation would not be delayed. Mike **, the specialist who sold me the product, was very knowledgeable and easy to talk with!

I had fallen on the shower a couple of times and my wife had also. We are getting up in age and so we needed something that we could just step in and take a shower as opposed to keep stepping up in the tub and taking a chance on falling. We ended up getting a walk-in shower from Independent Home and it was outstanding. We are enjoying it. We got it for the future and now I do not need the wheelchair ramp. Their team did great with the installation, too.

I received a call from Independent Home and spoke with a gentleman who set up an appointment with us. He came by and we had a discussion. At my age, I had fallen a couple of times in the tub. I have bad knees and hip so I didn't want anything to sit down on. It might have been difficult getting in and out so I wanted a shower and it was exactly what I was looking for. He presented a walk-in type shower. He said that they could handle everything, and it worked out fine.

Jay was very courteous, explained everything, very good work ethic. Communication was excellent. Very pleased from start to finish. You should keep this guy! He is great! We love our new walk in shower. Will recommend to our friends.

The installers were very professional. We were kept informed as to what was happening and what the next steps in the process would be. Now that it is completed the shower looks great. We need to wait a couple days to use but we are looking forward to enjoying it for many years.

Jason and Josh were very respectful, clean and organized. They are very hard workers. We love our new shower. It looks terrific and we can't wait to use it. They cleaned up everything very well so we didn't have to.

My husband had a medical procedure that required a walk-in shower. Our old shower had an 8-inch step-up into the shower and that wasn't gonna work. When I went online and investigated, somehow my name came up on Independent Home's list and they called me. We made an appointment with the salesperson to come and talk with us and make a pitch, we got the information from them and it was something that could be done rather quickly. My husband was tired of having to try to get from a wheelchair onto a shower chair into a tub, and I was tired of trying to step up into the shower because I have a bad knee. They met our needs and did it in a timely fashion and at a reasonable cost.

I've got a bad back and my wife has bad knees, and we could hardly use the bathroom that we had. We couldn't get in and out of our bathtub without kicking the hell out of the shower door rail. It was really a miserable situation. Independent Home called me on the telephone and said they'd sent somebody out to show me their products. Mike, the in-home sales representative showed us their products. They started out with a $16,000 amount and I'm not sure what it came down to. The guy told me there would never be any interest on the loan. Then I decided to go for it because I couldn't get any of my friends to help me do the work that I needed to do.

Our new shower and counter top is gorgeous. From the very beginning our experience with Independent Home, Inc has been simple, complete and flawless. From Danyell coming to our home to present their product, to ordering and scheduling our installation, down to the actual install, everything could not have gone smoother. Our installer, John, was an impeccably hard worker. His professionalism, diligence and communication throughout his work in our home was none other than awesome!! I wish we knew about Independent Home, Inc. a few years ago. Giving my disabled husband a shower will be easier and safer for both of us. Thank you so much!

The installation crew did a great job. They worked efficiently and always treated me with respect. They did a great job cleaning up after themselves. They gave me a clear explanation of the features of the shower. I am more than pleased with their work and my new shower.

We needed a walk in shower for my mother in law who lives in queens the whole experience was fabulous and very professional. The owner Ari was always in contact with us and the installer was great the final product exceeded our expectation.

My husband and I needed a walk-in bath since we were older people and also, I’m crippled. The man from Independent Home called us and asked if he could come and talk to us. One time, somebody from another company came and talked to us but they wanted so much more so my husband told them no and that it cost more than the house. We got a walk-in shower from Independent and it’s nice. It's got a seat in it where we can sit down. I can stand, but I do have the seat if I need it and it's got a handheld thing we use for the feet. It also has a real shower overhead. The installers were polite and cleaned up really good. We enjoy the walk-in shower and I'd recommend Independent Home to anybody who wants it.

I needed a shower because I fell in the bath tub and I couldn’t get out. They had to come with 911 and get me out. So we had to get rid of the bathroom and then redo it. My wife saw Independent Home in the ad but it was Harry, the rep I dealt with, who made me decide on them. I was really pleased with him. He’s a very nice man and knows what he was talking about. He also didn’t play any games where other companies might have. I had no problem at all and during installation, you couldn’t have asked for a nicer man. He not only did the job properly but every night, before he went home, he cleaned the whole place.

I have been looking online for different types of bathrooms and someone called from Independent Home and set up an appointment. He came somewhere from Texas over to meet with us. We saw the product and it was very good material that they were going to use so we decided to go with them. The salesman was very nice. He knew about his product and suggested different things. We had to narrow everything down to what we wanted since there were many ways that it could have been done.

I called Independent Home and they were interested coming to my place as I live out in the country. The dealer came out, measured and talked to me about cost and any other problems I might have with our water system. He did a good job. I selected a walk-in tub for its size. It would fit my bathroom. The installation went well. It was fast and the installers cleaned up after themselves too. They were very polite as well. I’m very satisfied with my experience with Independent Home. I enjoy the tub and I feel safe when I get in the shower. Independent Home was the best for my circumstance.

My wife was laid out for about a month or two with bad back, and she was on the internet most of the time. She got Independent Home and the salesman who came by was nice. He was from Texas and he gave me a price to take the old one out and put the new one in and a new floor for $13,000. The installation team came over one afternoon, pulled the old tub out, and came back the next morning and installed the new set. They were here about a day and a half, and they were through. The quality of work done was good and I watched them as they went along. I got a walk-in shower with sliding glass doors with the seat on one end. We just got the hose one on the front so when you're sitting on a stool, you can turn the water on and off right there and you don't have to get up. I had a shower tub and you had to step over, and I'm a disabled veteran and I got a bad hip. It hurts me to raise my leg up real high. Now, it's easier to get in and out.

I had an ugly bathroom and my commode didn't work. My shower went in the walls out in my bedroom and something had to be done. My bathroom has been failing and it was beyond repair. So, I decided to get a walk-in shower from Independent Home. The people who put the shower in were very, very hardworking and very nice people. I would recommend to anybody. They came to me but my shower parts were sent to my house along with somebody else's shower parts. And the next day, the installer came and started working on my bathroom. And the two boys who worked with him were very hardworking. They knew what they were doing. I hope Independent hangs on to him so the next person can enjoy him.

I bought a shower from Independent Home and we're very happy with it. When the guy came to the house and talked to us, it seemed like a good thing to go with Independent. That guy was very good. The man who installed it was wonderful as well. I would recommend Independent Home.

We got a walk-in shower from Independent Home and had them take out an existing tub. We didn't want any glass and other companies want glass in so we ended up with Independent Home. Everything went nice when I dealt with the rep and they seemed to be upfront, except for the financing. The only thing I disliked about the whole outfit was signing me up for another credit card. I already had a credit card for that bank. It was a Sam's card but it was empty and could've used it instead of signing me up for 27% in the other credit card. They didn't tell me what they were doing and I just thought they were going to give us a loan through the company. I didn't know until this last couple of weeks ago. I just paid it off the first time I got the bill and saw the 27% on there. It was demeaning.

Independent Home was the only walk-in and specialty tub manufacturer advertised. Their representative was very nice and informative. I got a walk-in shower, and the guys who came to install were polite. I brought a chair and went into the other room and they closed the bathroom and didn’t disturb me. I've enjoyed the shower. It’s a very good quality shower.

I purchased a walk-in shower from Independent Home because my husband got ALS and he can't get a shower in the morning. The people from Independent Home were very sweet, nice and generous. They helped us out with financing, and I had no problems with them. But, I'm still waiting for them to install it. They said 4 weeks, but this is the 5th week so I'm hoping they'll call this week. We've been very anxious to get it put in and I hope they can do it in one day. I can't wait to see it so I don't have to bathe my husband anymore because he's having a hard time.