Hotpoint Refrigerator Reviews

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About Hotpoint Refrigerator

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Hotpoint Refrigerators and Freezers produces household refrigeration appliances. Since its inception in 1911, Hotpoint has offered a range of refrigerators, freezers and combination units for residential use.

Pros
  • Spacious interior for storage
  • User-friendly design features
Cons
  • Frequent repairs needed over time
  • Poor customer service experience

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Hotpoint Refrigerator Reviews

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    Page 1 Reviews 0 - 10
    Price

    Reviewed Jan. 25, 2026

    I purchased an apartment size Hotpoint refrigerator from Home Depot about 3 years ago. About 1 year, it started running loudly and when it stops it makes an awful loud noise. I wish I had done my homework before purchasing and it wasn’t cheap either. So disappointed as I see many reviews from customers are as well. Oh, and it doesn’t keep my ice cream frozen!! Everything else is fine though thank goodness

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    Reviewed April 16, 2025

    This is the worst designed refrigerator I ever owned, Goober Pyle the designer, made this to defrost by turning on a heater!!! The idiot, take a course in meteorology, cold weather is dryer than hot, you 1D 68-IQ, then it will not re-in-gauge for almost an hour, creating more humility!! I'm laughing at the superior intellect! What a Goober-Pyle of Junk, to turn on Heat to practically meat all my Ice, and then leave it for about an hour then the cold to start. Go and take a course in meteorology Goober!

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      Refunds & Payouts

      Reviewed Jan. 17, 2025

      I am a renter. My apartment came with a Hotpoint fridge I can tell that it's within two or three years old. How it cools the fridge is a very small port. I have to have it turned all the way up to the coldest possible setting, for it to cool my fridge appropriately most the time. I also have to keep my apartment at about 65°, or else he can't cool and it won't freeze my stuff in my freezer. I suggest looking for a different brand or model. Obviously you get what you pay for in a fridge freezer combo will last you less than 5 years. At this point my apartment is trying to defrost my freezer so all my food is out on the counter. Will they look for another fridge for me.

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      Maintenance

      Reviewed Sept. 6, 2023

      I've had my Hotpoint fridge/freezer less than 2 yrs and it stopped working. No longer under warranty. I'm a senior on a fixed income and can't afford to repair or replace. All of my food spoiled right after my monthly shopping, can't replace much of that either. Thanks GE.

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      Reviewed July 3, 2022

      Purchased a Hotpoint chest freezer, model #HHM5SRWW took it home, plugged it in; and the 'power indicator light's doesn't come on. Checked breaker box, changed outlets, nothing. Disappointed. It will be hard for me to recommend Hotpoint.

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      Customer ServicePriceMaintenance

      Reviewed Sept. 18, 2021

      Integrated fridge freezer, so expensive item. Not working in less than 3 years. Terrible customer service, didn't even get back after numerous calls and emails. Tried to have mended but unsuccessful. Had to buy new one. Now found out 4 out of 10 in customer reviews - expect more from big brand.

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      Reviewed Feb. 26, 2021

      It's a good refrigerator. It was in the house before I bought it and after 19 years, it's still going strong. I don't like that the vegetable drawers are on the bottom. The icebox section is small, so it's hard to store a lot of items.

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      Reviewed Feb. 11, 2021

      This fridge came with my apartment. It works very well. It has shelves and 2 bottom drawers for veggies/fruit. If I needed to buy another one, I would definitely look at this brand.

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      Reviewed Oct. 10, 2020

      Bought Hotpoint refrigerator. Model hps18bthmrww June 2019. After few months use, the pocket cracked. We were unable to buy part. Now we must buy a whole new door! This is ridiculous. We can’t afford to buy new doors every time this thing cracks up! Avoid this GE Hotpoint refrigerator... it is a rotten lemon!!!

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      Customer Service

      Reviewed Oct. 6, 2020

      Needed a freezer in a pinch so chose the Hotpoint Chest freezer from Lowe's, shame on me not doing the researcher I normally do. Worked for a few months and is now essentially a refrigerator, looking for the number to call the company to see what they will do. Be aware of this brand, will post the outcome when I have it.

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      Hotpoint Refrigerator Company Information

      Company Name:
      Hotpoint Refrigerator
      Website:
      www.hotpoint.com