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HomeAdvisor (Powered by Angi) Reviews

4,943,040reviews on ConsumerAffairs are verified
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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Visit www.homeadvisor.com
Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    Page 130 Reviews 19130 - 19280
    Verified purchase
    Staff

    Reviewed March 22, 2016

    I would recommend HomeAdvisor and will use them again without hesitation. My experience has been excellent. The technician came to my home and performed services above and beyond what was expected. He was honest and very knowledgeable. You are in good hands with HomeAdvisor.

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    Verified purchase

    Reviewed March 22, 2016

    Cleaned kitchen tile and entryway tile.

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    Verified purchase
    Staff

    Reviewed March 22, 2016

    Team was awesome to work with. I asked them to do some custom work while they were there. They did the job with no hesitation! LOVE the work they did.

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    Verified purchase

    Reviewed March 22, 2016

    Love this service. I have never had a bad experience with someone recommended by HomeAdvisor.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 22, 2016

    Customer Service - I am sorry but I forgot his name. I am thinking it was Craig but not sure. He had a great personality and was able to get me a great electrician. And asked if I needed any more help with anything else. I will most definitely be using HomeAdvisor again. Thank you kindly.

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    Verified purchase
    Installation & SetupPunctuality & Speed

    Reviewed March 21, 2016

    The installer was here in under a half hour and completed the install quickly and expertly.

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    Verified purchase
    Customer Service

    Reviewed March 21, 2016

    Home Advisor always seems to come through with quality and reliable references. I have always got a call the same day from at least one source for any project I need help with.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed March 21, 2016

    AZ Lawn Care responded quickly to my contacting HomeAdvisor. HomeAdvisor responded within a short time after I contacted them from my search. I highly recommend them for any home project you might have.

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    Verified purchase

    Reviewed March 21, 2016

    Thanks to HomeAdvisor. We were connected with a landscaper the same day and very pleased with the service we received. We will definitely use HomeAdvisor in the future when we need to hire someone.

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    Verified purchase
    Staff

    Reviewed March 21, 2016

    Great job. Very satisfied. Will recommend and will use them again.

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    Verified purchase

    Reviewed March 21, 2016

    I started browsing HomeAdvisor last year to get an idea of the site and how it worked. I have a few projects that I'm planning on and found HomeAdvisor to be great. Just yesterday I needed something more immediate to be taken care of and used a contractor from the site. Great experience so far. Thank you!!! I hope all other experiences are like this one.

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    Verified purchase
    Staff

    Reviewed March 21, 2016

    Lost electric in my house, used HomeAdvisor to find me an electrician. They connected me within minutes to AMP and they were fantastic. Knowledgeable and professional. They were able to determine the problem and explain it back to me.

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    Verified purchase
    Customer Service

    Reviewed March 21, 2016

    My only concern was that there were only 2 companies listed (only one responded in person). Otherwise this would have been a 5 star rating.

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    Verified purchase
    Staff

    Reviewed March 21, 2016

    Dryer repair. Service was excellent.

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    Verified purchase
    Punctuality & Speed

    Reviewed March 21, 2016

    This was my 1st time using HomeAdvisor. It was fast and very easy to use. Would recommend to anyone.

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    Verified purchase
    Customer Service

    Reviewed March 21, 2016

    HomeAdvisor gives the top three companies. I inquired all, read the reviews. The only company that gave a full explanation over the phone was MACK'S Services. I was very pleased.

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    Verified purchase

    Reviewed March 21, 2016

    HomeAdvisor did me a great service making it very easy to get in touch with a great plumber. I will recommend HomeAdvisor to my friends and family.

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    Verified purchase
    Punctuality & Speed

    Reviewed March 20, 2016

    Service is on time. I am very pleased with the on time repair of my fence problem by NHCRS Service LLC, which was matched by HomeAdvisor web service.

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    Verified purchase
    Staff

    Reviewed March 20, 2016

    Always good. I always find who I need at a price I can afford.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 20, 2016

    HomeAdvisor was easy to use. I immediately received calls from professionals. The company I selected was professional, prompt & honest. I am very satisfied with my experience with HomeAdvisor & would highly recommend them. I give them 5 stars.

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    Verified purchase

    Reviewed March 20, 2016

    I have had very positive experiences using HomeAdvisor recommend service companies for several projects including plumbing, electrical, and yard services. I will not hesitate to use them in future projects as they efficiently get me in touch with several companies and I can do comparisons.

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    Verified purchase

    Reviewed March 20, 2016

    Would use HomeAdvisor for any of our home needs.

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    Verified purchase

    Reviewed March 20, 2016

    It was great. You did all the work for me.

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    Verified purchase
    Punctuality & Speed

    Reviewed March 19, 2016

    Good help in finding suppliers - but your review process is way too early. I cannot assess the installer well until the project is done. They do not even have the permits yet.

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    Verified purchase
    PriceStaff

    Reviewed March 19, 2016

    Did a very good job. Was very clean. Very courteous. The cost was less than $300.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 19, 2016

    I have now used HomeAdvisor 5 times in the last year. I used them for a kitchen remodel and landscaping. Each and every business I hired from them has been professional, competent, on time and on budget. I recommend them to all of my friends. Not a single bad experience in the group.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 19, 2016

    Based on a recommendation from HomeAdvisor, I contacted this company. The service man came to fix the refrigerator, he replaced a motor, and I was charged 329.00. It was relayed, the fan blade was loose, and he did not do the repair as it was relayed, it should not be a problem, but if it was in the near future to call him and he would come back out and charge a minimal fee to do the work.

    One week later, the cooling on the refrigerator stopped working again. I called the service man on a Saturday and it was relayed he would call me back in a few hours as he needed to find my paperwork. I never received a call. I called him back on Sunday and was told it would need to wait till Monday as he could not get a hold of the office. He came out on Monday, 45 minutes late, looked at the refrigerator then relayed I must have loosened, hung on (no joke), or removed doors to the appliance within the week's time. After advising him this was not the case, he became argumentive and condescending, and then stated, I could be charged a service fee since the issue is now a different issue than the original service, but he would go ahead and waive it, but there would be a charge to align the doors.

    When I did not agree with him whatsoever, he once again became condescending, argumentative and scary this time. He was asked to leave my home. Afterwards, I contacted the owner, and within 10 minutes of the conversation, I was told that he partners with Home Advisor and has done commercials with the company, so I was somewhat intimidated. He did apologize and admitted that he received complaints with the same service guy in the past. He and his partner came out the same day. They did the dollar bill test to see if suction or alignment was the problem, they aligned doors and requested I defrost refrigerator. I did as he requested, and it is still not working. I debated calling the company, but after my experience I was very intimidated to allow this company in my home a third time. I also debated posting this as these guys have my address but thinks it was more important for the public to be aware.

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    Verified purchase

    Reviewed March 19, 2016

    HomeAdvisor directed me to College Pro Painters, and I could not be more happy with the service and the results.

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    Verified purchase

    Reviewed March 19, 2016

    No problems with this site.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 19, 2016

    I stumbled upon HomeAdvisor when my refrigerator/freezer stopped cooling in the early morning hours of a Saturday. My appliance store couldn't provide service until Tuesday, so I found HomeAdvisor's on-line form. It was easy to complete, and immediately provided a list of repair services. I selected a top-rated repair service, received a call right away from a top-rated service & was beyond pleased with the outcome. Thank you HomeAdvisor and the staff that put together this fantastic service!

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    Verified purchase

    Reviewed March 19, 2016

    First time using HomeAdvisor and it exceeded expectations. I was kept abreast of each step and received a very satisfied result from my request. Thanks.

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    Verified purchase

    Reviewed March 19, 2016

    Very easy to use, always get helpful repairmen, highly recommend! It is free too!

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    Verified purchase

    Reviewed March 19, 2016

    I was surprised at how quickly a contractor contacted me after using this service. The service accurately matched my project to a person who could complete the job. The service is easy to use, and I would recommend this service to anyone looking to find a contractor for a project - even small projects.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed March 18, 2016

    I am familiar with the ads on television because the doorbell in the ad makes my dogs bark! I called on a whim looking for a handyman. Within minutes, I found one and made an appointment online. Within 24 hours, the job is done well and at a great price! Great experience from start to finish! Highly recommend.

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    Verified purchase

    Reviewed March 18, 2016

    Iceberg Air Condition & Heating very reliable.

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    Verified purchase
    Staff

    Reviewed March 18, 2016

    HomeAdvisor gave me a quick portal to the best professional for the job in my area. Also, the site provided meaningful review that aided me in my choice.

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    Verified purchase

    Reviewed March 18, 2016

    I was very pleased with the service providers recommended by HomeAdvisor. The company that performed the work was first class. I will definitely recommend this site to friends.

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    Verified purchase
    Punctuality & Speed

    Reviewed March 18, 2016

    Tree removal - Efficient, quick and complete cleanup.

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    Verified purchase
    Staff

    Reviewed March 18, 2016

    Courtney ** with Advantage Appliance did a great job. He was thorough and professional. I would call him again, should I need any further repairs. Great Job!

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    Verified purchase
    Staff

    Reviewed March 18, 2016

    Very Pleased. So easy! Prompt reply. Excellent referral.

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    Verified purchase
    Staff

    Reviewed March 18, 2016

    I have used HomeAdvisor a few times now and they are always professional. Always helpful.

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    Verified purchase
    Staff

    Reviewed March 18, 2016

    REPLACEMENT: Breaker and Door Bell System. Service was great! David and his assistant Marvin were professional and friendly. I had both jobs done for $240 - billed separately at my request. I have a new breaker and an elegant doorbell button. I would definitely call these guys again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 18, 2016

    I had called several electricians for a portable generator install. No one called back. I used Homeadvisor service for contacting an electrician and got an immediate callback. The electrician did a very professional job.

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    Verified purchase
    Staff

    Reviewed March 18, 2016

    Porch brick repair - Very helpful. Very good experience.

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    Verified purchase
    Installation & Setup

    Reviewed March 18, 2016

    Doorbell inop. Installer troubleshoot the problem. Parts and Labor were very reasonable.

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    Verified purchase
    Customer Service

    Reviewed March 17, 2016

    This is not the first time I have used HomeAdvisor. I can do most jobs on my own, but when I need expertise to complete a job outside my knowledge I used to call contractors. If you've done this before you know out of 5 or 6 calls you may get 1 maybe 2 replies. It used to make me angry and make me think either the contractors had too much business already or just were lazy.

    The first time I came across HomeAdvisor's website I thought it would be a waste of time, but I entered my information and what I needed someone for. I joke not but from the time I hit to the first call was about 45 seconds. I thought, "What the hell," but as I was on that call 2 more companies called me. From that point on whenever I need someone I use this site. The last time I used it was because my garage door came off its track. It was at night and I entered my information at about 10 p.m. The first company, and the one I hired, called me at 7 a.m.! I'm not wasting my time or getting aggravated anymore by using anyone else.

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    Verified purchase
    Staff

    Reviewed March 17, 2016

    Great service! Well done. They provided me with a reputable cleaner who did a great job. Will use again. Thanks.

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    Verified purchase
    Punctuality & Speed

    Reviewed March 17, 2016

    On time, listened, thorough work.

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    Verified purchase
    Customer Service

    Reviewed March 17, 2016

    Three contractors were recommended. Only 1 responded to my request for a quote, but that one contractor did a good job, so the result was what I was looking for. Just disappointed that the other two didn't respond at all. Not even a "Thanks, but no thanks" kind of response.

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    Verified purchase
    Staff

    Reviewed March 17, 2016

    I requested information on drywall repair and received three suggested vendors. Was able to assess their reviews, called one and the job is done. Excellent quality work.

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    Verified purchase

    Reviewed March 17, 2016

    I was pleased with the company HomeAdvisor listed as one of their suggestions.

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    Verified purchase

    Reviewed March 17, 2016

    Sought roofing repair specialists. I just used HomeAdvisor for the first time last week and am happy so far.

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    Verified purchase

    Reviewed March 17, 2016

    I have used HomeAdvisor for a number of projects and have found their pros to be honest and knowledgeable in whatever job they perform.

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    Staff

    Reviewed March 17, 2016

    I hired James ** owner of A1 Paint Masters LLC. They were a 3 person crew. Very polite. They did an excellent job. I certainly would recommend them to any person that is interested in looking for painters. They deserve a five star rating.

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    Verified purchase

    Reviewed March 17, 2016

    A good selection of service companies.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 17, 2016

    The customer service representative was polite and thorough and provided a very clear explanation of the services. I knew exactly what to expect from the repair service company and I was not disappointed.

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    Verified purchase

    Reviewed March 17, 2016

    HomeAdvisor worked excellently. Contractor listed performed perfectly. HomeAdvisor had a great provider for me. Couldn't be happier with HomeAdvisor or the service provider.

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    Verified purchase
    Staff

    Reviewed March 17, 2016

    Outstanding in all aspects.

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    Verified purchase

    Reviewed March 17, 2016

    Happy to find Tito through your site. Good recommendations and reviews help me to make decision on which contractor I would like to hire. Thanks.

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    Verified purchase
    Customer ServicePrice

    Reviewed March 16, 2016

    This site simplified our process for selecting a company to put a new roof in. We got several companies, along with customer ratings and reviews. Once I selected to have the companies contact me and hit submit, my phone rang immediately. The contractors came out the next day which was a Saturday. All gave quotes and we made our decision immediately. Loved the company we selected and it was so easy through this site. I will use this site again. Thanks!

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 16, 2016

    Was surprised when I called the number that it was HomeAdvisor who picked up, but I'm glad they did. They gave me a great referral and I have no complaints! They apparently do the homework for you.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 16, 2016

    This is the second time we have used HomeAdvisor to find a professional for a home-related service. We have been very happy with the results that we've had. It's a great way to find a reliable and experienced person quickly. I appreciate the reviews about the individuals as it aids in making an educated choice. Hooray for HomeAdvisor!

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    Verified purchase
    Punctuality & Speed

    Reviewed March 16, 2016

    Project was to find short in control wire for Irrigation valve and repair/replace. Mr. ** responded immediately to the request through HomeAdvisor (as did the other recommended contractor). The job was scheduled within 10 minutes of using the site and the work performed the following morning, as scheduled.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 15, 2016

    We had a pleasant, easy experience with our handyman Francisco. He did a nice job, finished quickly and everything was done to our satisfaction. We would definitely call Francisco again.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed March 15, 2016

    I was very pleased with the information I got from HomeAdvisor. The contractor I used matched the reviews on Home Advisor. HA answers my call quickly and gave me the information I needed.

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    Verified purchase
    Customer Service

    Reviewed March 15, 2016

    I had called several companies on Yelp with high ratings and left messages but was never called back. HomeAdvisor allowed me to select my appointment time and money. The company called to confirm within 15 minutes.

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    Verified purchase
    Staff

    Reviewed March 15, 2016

    Very good referral. Will be trying other service providers shortly for external window and gutter cleaning.

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    Verified purchase

    Reviewed March 15, 2016

    Needed to have a ceiling fan fixed and in a matter of minutes I had 3 companies to choose from. Two of them called me directly and I chose one. The job done was exceptional so I am happy and will use this service again.

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    Verified purchase

    Reviewed March 15, 2016

    Yobanis Drywall was recommended by HomeAdvisor and I was 100% pleased. Yobanis Drywall is the way to go for all Drywall work.

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    Verified purchase
    Punctuality & Speed

    Reviewed March 15, 2016

    The HomeAdvisor site advised the appointment had been cancelled by the contractor. Imagine my surprise when the contractor showed up on time to bid the job, and I wasn't ready for them.

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    Verified purchase

    Reviewed March 15, 2016

    Another great service provider I have worked with from HomeAdvisor. I look forward to choosing other service providers for future needs. Existing TV was removed and larger TV was installed on existing wall mounted bracket. Existing TV was boxed and safely secured for future transportation to one of my children.

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    Verified purchase

    Reviewed March 15, 2016

    Repair of radiant heat and plumber. Very easy to find repairman where you reside.

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    Verified purchase

    Reviewed March 15, 2016

    First time user of HomeAdvisor and man did it pay off. Thanks HomeAdvisor. Will use it again when I need help.

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    Verified purchase

    Reviewed March 15, 2016

    Did a great job painting stucco walls; did all the extras - hung new lighting - triple hallway with very high stairwell.

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    Verified purchase

    Reviewed March 15, 2016

    Computer repair, update - Very well done by HomeAdvisor and repair guys.

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    Verified purchase

    Reviewed March 15, 2016

    Love the site.

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    Verified purchase
    Customer Service

    Reviewed March 14, 2016

    I have now done about 5 projects through HomeAdvisor. Every experience has been very positive. The businesses call right away and the consumer has a rating scale and confidence that the businesses are legitimate.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 14, 2016

    We have used HomeAdvisor for several years even before the name change. They have excellent contractors/service people and we have used them for several different jobs. The service providers that call us back are always professional and have been vetted with insurance and licensing. We will continue to use HomeAdvisor over the paid service that we also joined.

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    Verified purchase

    Reviewed March 14, 2016

    We are highly satisfied with the electrician we found on your site. We felt confident contacting this company based on the information we found on your site. We would recommend others to use this site and electrician.

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    Verified purchase

    Reviewed March 14, 2016

    I am very satisfied with the completed project. I will be using the same company again for repairs/projects.

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    Verified purchase

    Reviewed March 14, 2016

    Very happy with 2 out of 3 contractors. I would recommend you to my friends.

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    Verified purchase

    Reviewed March 14, 2016

    Helped me find contractors, had to go on small number of recommendations. Would prefer if HomeAdvisor would do some background checking to ensure contractor is worthy and not a crook. My first attempt using HomeAdvisor was a success.

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    Verified purchase

    Reviewed March 14, 2016

    Website was easy to navigate and I received my recommendations quickly. Would use HomeAdvisor again. My job involved a plumber and he did a great job. Thanks HomeAdvisor.

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    Verified purchase

    Reviewed March 14, 2016

    Using HomeAdvisor took the stress out of our project. It led us through and helped us feel in control. I will use it for every home project that requires a contractor.

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    Verified purchase

    Reviewed March 13, 2016

    Very easy and like the fact that you are able to find businesses that are reviewed and recommended prior to hiring them. Huge help and time saver.

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    Staff

    Reviewed March 13, 2016

    AA Action Fencing - I highly recommend this company. Excellent job with a beautiful wood fence. Workers were very professional and helpful and did a great job on my fence. Would definitely use this company if needed again.

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed March 13, 2016

    Very quick response for help and getting the most fairest quotes. Would definitely recommend use.

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    Verified purchase

    Reviewed March 13, 2016

    I did not need a password to get on the site!!! It is free and I really love that they do a background check on all their service providers.

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    Verified purchase

    Reviewed March 13, 2016

    I always use HomeAdvisor for any projects that are about to be undertaken.

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed March 13, 2016

    Roofing. Good price, fast work, good communication.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 12, 2016

    Nice people and worked quickly, and did a wonderful job.

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    Verified purchase

    Reviewed March 12, 2016

    I find HomeAdvisor very "user-friendly". I like being given the names of several companies and that I can read customer reviews of those companies before making a decision. I have been pleased with the service providers that I have found through HomeAdvisor.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 12, 2016

    I always use HomeAdvisor when I need help around my house. From Handyman, painters, HVAC, etc. The service is very prompt, and they also follow up when you hire someone from their database. They have a lot of great resources with references. HomeAdvisor is my "go to" website when I need to get something done! I have been relying on them for the past few years and am so glad to have this service available to me.

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    Reviewed March 12, 2016

    I will never use this website again. Twice I got involved with contractors who don't stand by their work. I've lost hundreds of dollars dealing with the clowns that HomeAdvisor sponsors. Exactly how do they screen contractors?

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    Verified purchase
    Punctuality & Speed

    Reviewed March 12, 2016

    This was my second time using HomeAdvisor. I was as pleased as punch the first time and equally so this time around. The first time was a ceiling fan installation and this time a dryer duct cleaning. I highly recommend HomeAdvisor.

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    Verified purchase

    Reviewed March 12, 2016

    I turned to HomeAdvisor for recommendation from a reliable company to install Storm Shutters. After careful review, the company I selected was first-rate. HomeAdvisor is a good avenue for hiring top rated companies for your project. Will utilize them again on my next project.

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    Verified purchase
    Installation & Setup

    Reviewed March 11, 2016

    New bathroom sink faucet installed and replaced rusty valves and fixed the outside faucet.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed March 11, 2016

    Quick response from companies, professional, and good work.

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    Verified purchase
    Punctuality & Speed

    Reviewed March 11, 2016

    Did the work as needed, very timely, will use again.

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    Verified purchase

    Reviewed March 11, 2016

    HomeAdvisor is a good resource for contractors in the surrounding area. I will use this resource again for other projects.

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    Verified purchase
    Customer Service

    Reviewed March 11, 2016

    After I told you what I was looking for, I received 2 phone calls within several minutes. I ended up using one of your recommended businesses. Although I paid more than I had planned for the job, I am happy with the outcome.

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    Verified purchase
    Punctuality & Speed

    Reviewed March 10, 2016

    I was pleased to get the lead HomeAdvisor provided. I had gotten quotes for the job from other companies, but the contractor suggested by HA was on the site quickly, with a thorough proposal that included everything I was looking for. Will use the service again.

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    Verified purchase
    PriceStaff

    Reviewed March 10, 2016

    Good service. Found the best contractor for the job. Making a review of the job was not so good. Site would not take input on cost and time to complete, nor would the next button work. Please fix your site.

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    Verified purchase

    Reviewed March 10, 2016

    Power Washing House - I was referred to a good company.

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    Verified purchase

    Reviewed March 10, 2016

    Used the HomeAdvisor site to explore and read reviews to finding someone local to do this project. I already knew the price range I was willing to pay and could expect so that made it easier. Once they came and quoted, they were ready right then to do the work instead of coming back for another appointment. Worked for both sides.

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    Verified purchase

    Reviewed March 10, 2016

    Plumbing Project: Lowest bid. Done right.

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    Verified purchase
    Punctuality & Speed

    Reviewed March 10, 2016

    I was satisfied with the quick process from getting online to being contacted by a reliable business to do the repair, to the review process. The repair process was completed within a day of the estimate. Anthony was punctual as was his crew. No complaints.

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    Verified purchase

    Reviewed March 10, 2016

    You can find anything for your project on HomeAdvisor. It was easy and fast to check on different contractors for your project.

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    Verified purchase

    Reviewed March 10, 2016

    Clear kitchen drain. Not sure I would use this service again.

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    Customer Service

    Reviewed March 10, 2016

    3 out of 3 called me back but the 3rd never showed on the agreed time up and never called back.

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    Reviewed March 10, 2016

    Needed to find crew to convert home from shingle type roof to metal roof.

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    Verified purchase

    Reviewed March 10, 2016

    Had large pine tree removed and stump ground. Had a wide range of estimates. Was a little unsure of using website but HomeAdvisor was great.

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    Customer ServiceStaff

    Reviewed March 10, 2016

    When looking for a professional I usually like to decide who I give my contact information to and who I don't. HomeAdvisor takes that choice away from me. It's someone else deciding who I should work with and who I shouldn't. That's horrible. On top of that I get phone calls at all hours from the people they send my information to - I'm assuming it's because they are all trying to be first. The volume of calls is also a problem. On multiple occasions I've received over 40 messages in the course of less than two weeks. Then of course there are the constant HomeAdvisor emails about rating a professional or looking at this one thing or the other. Can't unsubscribe without logging in, so that make that hard as well. HomeAdvisor makes is actually making something hard that they could make easy.

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    Customer ServiceStaff

    Reviewed March 10, 2016

    The response time until getting my first contact with a potential contractor was almost negligible. The first contractor had it estimated and projected for completion before the second could even arrive for a look see. Contractor very professional. Overall very impressed!

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    PriceStaff

    Reviewed March 10, 2016

    Excellent work quality. Reasonable price. Mr. Conrad ** is very nice to deal with. Very satisfied with my wall cabinet.

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    Customer ServicePricePunctuality & Speed

    Reviewed March 9, 2016

    Went online. Home Advisor quickly gave me three companies to choose from. One company responded in about 20 min, he came out, recommended a course of action and that is what I chose. He laid everything on the table, cost, time, etc. I would not hesitate to use HomeAdvisor for all my needs.

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    Punctuality & SpeedStaff

    Reviewed March 9, 2016

    Excellent service, have used several times. Always great contractors - they are on time and do what they committed to.

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    Reviewed March 9, 2016

    I have gotten good results from HomeAdvisor.

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    Verified purchase

    Reviewed March 9, 2016

    Fantastic! My office submitted a work order and the landscaper called the next day and completed the work the day after. Thank you!

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    Customer ServiceStaff

    Reviewed March 9, 2016

    I get a call from Aimee ** asking to speak with me. And I say "yes this is me". She asked if I was looking to build a garage. I said yes. But I noticed this woman has got some kind of attitude problem. She acted as if we were dating or we were married or something. What I noticed was Aimee wanted me to answer her questions the way she expected me to answer her. I was not allowed to ask any questions to Aimee. And you could tell her getting upset just seconds after the conversation started. The phone call lasted somewhere around 20 seconds and she sighed and then rudely hung up on me for no reason other than the fact that she was impatient and had no respect to who the paying customer is.

    I would recommend that HomeAdvisor replace Aimee ** with someone who has the patience and mental fortitude to speak to a customer with integrity and respect. I am very disappointed with Aimee ** and the fact that HomeAdvisor allow this kind of character roam the Project Advisor department. I would like her supervisor to call me. So that I can speak with someone who realizes that some of us work graveyard shift and don't like to wake up only to be rudely hung up on 20 seconds later.

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    Punctuality & SpeedStaff

    Reviewed March 9, 2016

    Water heater repair - Service was prompt, professional, and friendly.

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    Price

    Reviewed March 9, 2016

    I needed to have my front lawn replaced. I placed a request through HomeAdvisor. I had 3 or 4 business contact me in a matter of minutes. I received their quotes and ultimately went with the best offer. My overall experience was excellent. I am very pleased with the work.

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    Reviewed March 9, 2016

    I was impressed they called to follow up with how my project was progressing and offered to help me find another contractor if I wanted more options. My contractor was great and I felt good that HomeAdvisor had pre-verified him to be trustworthy.

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    Reviewed March 9, 2016

    Easy to find a reliable contractor within our budget.

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    Reviewed March 9, 2016

    Would recommend HomeAdvisor to anyone who is looking to hire a reputable company. Extremely happy that they put companies who are associated with the BBB with A+ Rating.

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    Verified purchase

    Reviewed March 9, 2016

    I was able to get an electrician on timely basis.

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    Staff

    Reviewed March 9, 2016

    AME's work was first rate in all respects. The electrician was knowledgeable and helpful. He explained all my options and suggested alternatives to reduce cost. I will definitely recommend AME to others.

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    Customer Service

    Reviewed March 9, 2016

    Follow up calls and emails to ensure I approved. Results were surprising and appreciated.

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    Verified purchase

    Reviewed March 8, 2016

    I was offered 2 firms. Received immediate responses to my inquiries.

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    Staff

    Reviewed March 8, 2016

    Prompt, courteous, and very professional. Able to temporarily repair motherboard and will return tomorrow with new part.

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    Customer ServicePrice

    Reviewed March 8, 2016

    HomeAdvisor is a referral service; therefore, I cannot provide photos with this review. We needed referrals for a master bath remodel and for adding another bathroom in our basement. We contacted HomeAdvisor for some leads. We did hire one of those leads, but unfortunately, the experience did not go well at all. We have repeatedly attempted to leave a review on HomeAdvisor's site, but because the review is not a glowing one, HomeAdvisor is refusing to post it (despite the fact that we have physical proof of our claims in the form of inspection red tags). We have been in communication with HomeAdvisor about this matter, and we get the runaround every time.

    At first, they said the contractor had ten days to respond and disprove. A month later, the review is still not posted because they haven't heard from the contractor, and they will not say when - or even if - the review will ever be posted. Apparently contractors have an unlimited amount of time to respond, which means the negative reviews never make the cut. Their website clearly states that all honest reviews - both positive and negative - are allowed, but this simply is not true. It's obvious they are siding with the contractor because that's where HomeAdvisor makes its money.

    The consumer is helpless to warn others about the business practices of some of their "vetted" referrals. So far, this referral's mistakes and code violations have cost us close to $5000.00, and the meter is still running. To add insult to injury, HomeAdvisor is preventing us from helping our neighbors avoid a similar disaster. I will *never* use HomeAdvisor again.

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    Customer Service

    Reviewed March 8, 2016

    Both contractors recommended by HomeAdvisor seemed reputable and honest. The contractor I chose completed the job and provided excellent customer service.

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    Customer ServicePunctuality & Speed

    Reviewed March 8, 2016

    I have used HomeAdvisor for a couple contractors and have had a great experience but when I came across a contractor who gave me very poor customer service I did not rate that contractor very well but accurate. HomeAdvisor would not post the rating because they said I did not hire the contractor when in fact I did. The company was a maid service and over the phone we agreed upon a price for the first visit, and a price and day for weekly visits thereafter, and set a date and time for service.

    On the date of service the maid service never showed up or called. I called and left a message and got no return call. Giving the maid service the benefit of the doubt I called later that evening to see if an emergency occurred that prevented service and was told that "oh I forgot. I was suppose to work for you but I will call you first thing in the morning". Dare I say they never called in the morning as promised. I then placed a rating that identified poor scheduling and customer service which homeadvisor would not post. This seems to be the way a lot of maid companies hire work by phone and then they come out. When I ask homeadvisor were there any other complaints about them not showing up or not being prompt, they said they could not answer that question.

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    Reviewed March 8, 2016

    The contractors I've found on Home Advisor have all been very professional. I would recommend this site to anyone I know doing a home repair or upgrade. I went outside this site for one part of the project and was completely unsatisfied with the company, and had a bad experience with them. I am glad this site exists and does the hard work for me, so I know when I get a contractor on this site I will be getting a professional contractor doing work worth the value.

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    Customer ServicePriceStaff

    Reviewed March 8, 2016

    Dumpster rental. Price was way lower for a larger dumpster than all others called and staff was courteous and friendly, as well a flexible time to keep the dumpster as needed.

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    PriceStaff

    Reviewed March 8, 2016

    The people they send to give quotes have all been very understanding of what it would involve... I have used them several times.

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    Staff

    Reviewed March 8, 2016

    Residential insulation by Home Energy & Comfort. Excellent company.

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    Punctuality & Speed

    Reviewed March 8, 2016

    The responses of the professionals on HomeAdvisor were extremely prompt. I also liked the fact that these professionals have been pre-screened. HomeAdvisor will be my first stop for all of my future searches for home professionals!

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    Reviewed March 8, 2016

    Recommendation of appraiser - Excellent job, service.

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    Punctuality & Speed

    Reviewed March 8, 2016

    Quick; fair; extremely knowledgeable; solution discussed; executed efficiently.

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    Staff

    Reviewed March 8, 2016

    We have used HomeAdvisor twice and we had good experiences with the professionals we hired both times.

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    Reviewed March 8, 2016

    Loved moving with HomeAdvisor suggested Moving Made Easy! They were really nice guys and made moving day more fun. Thank you HomeAdvisor to suggesting them!

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    Staff

    Reviewed March 7, 2016

    Tree removal - Very professional and helpful.

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    Reviewed March 7, 2016

    Located the perfect sliding door repair business and hired them.

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    Reviewed March 7, 2016

    Dead tree in front yard needed to be removed. Owner quoted $150 when he came to the house to look at the job. Crew showed up several days later and removed the tree and raked up the grass and used a leaf blower to remove any sign of work. They took all of the wood and clean up material with them. Good job, I would hire them again if I need similar type of work.

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    Reviewed March 7, 2016

    Ceiling drywall - The issue with the dust, debris and insulation that fell from the ceiling caused significant illness that lasted for 3 days (runny/stuffy nose, running burning eyes, coughing, sneezing, severe headache and chest pain). In addition, the ceiling wasn't flush upon completion. As a result of these issues, I was not charged for the work done, which was why I gave a decent rating.

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    Reviewed March 7, 2016

    Wood and vinyl slatted fencing: Excellent job from beginning through completion.

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    Reviewed March 7, 2016

    Choosing a contractor on the HomeAdvisor site was extremely easy. I put a couple of key words describing the work needing done and was matched to a contractors. Literally within a few minutes I had two contractor contact me to set up appointments and estimates. From estimate to job complete with my availability considered took 6 days. I was very pleased with the quality of the contractor. I would use HomeAdvisor again and have recommended their service to co-workers.

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    Verified purchase

    Reviewed March 7, 2016

    This website is very helpful. It cuts the time on doing research on every company to do certain job. I helps to get recommendation from other people who have used the services. I will definitely consider using this again in case we are in need of any home project.

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    Staff

    Reviewed March 7, 2016

    Lights went out, breaker would not reset. Called Ideal Electric here in San Marcos, CA. Andrew came over, found the problem, fixed it in a reasonable amount of time. He was pleasant and professional.

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    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

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