Healthcraft Cookware Reviews

I immediately called Healthcraft's customer service to let them know I didn't want the products and would be returning them. Steve, the customer service representative, gave me the runaround for several days. He promised to call me today to tell me how to handle this matter. Instead, he was rude; curt; abrasive and told me I was harassing him and then he hung up. I'm a professional woman. In all of this, I never raised my voice. I never used anything but proper language. I was willing to cooperate with their ridiculous return policy (wait for them to give a return number before the warehouse will accept the returned merchandise).

I have all the original packing material. I never used any of the cookware. I want to return this and get a full credit on my credit card, including the shipping costs since I was deceptively sold a brand of cookware that I didn't order or want. I asked to speak to the president of the company and was told he'd been advised of my situation and this was how I was to be handled. I couldn't get through to him. I was told it was my responsibility to know what I was buying.