Healthcraft Cookware

Today I was at the San Mateo, CA convention center and at the end of his demonstration he brought out the special giveaway items: a hand controlled vegetable grater, a set of knives, and finally, a waterless cooking electric pan. He told us that the first 3 people to raise their hands with the intention of buying something would get one of the items for FREE even if we chose to buy only one item! I WAS THE FIRST TO RAISE MY HAND AND HE ACKNOWLEDGED THAT!

9/7/2017 Don't know what these people are talking about. I got my cookware in 2001, and it still looks like I got it yesterday. The best I have ever had. Paid $3,500.00. My salesman was from Cholletvill, VA and was a great person, never tried to talk me into getting anything that I did not want. So I bought the whole set 1, 2, 3, 4, 5, and both of the Elect fry pans. Had no trouble with any of it. Talked to Mr. ** on the phone anytime I wanted to and he was just a Great Guy to work with and talk to. My son burnt the small pan up cooking on the stove and I thought it was done for. It was totally black. I called Mr. ** and he told me it was not hurt to do what he tells me to do and it would be new again. GUESS what I did it, and I am still using it today and you would never know it was Burnt at all, GREAT STUFF. If I ever wanted any more pans I would get them from Healthcraft and Mr ** again.

In the mid 80's, I purchased $2000.00 worth of these pots at the Dutchess County Fair. It took me one year to pay for them. I had the choice between white or black handles and chose the white. Today, nearly all of these pots have no handles because they have burned. I have called the company on two occasions and they would not help me insisting they burned because I had a commercial stove. Owning a commercial stove would be a dream come true! One can imagine how difficult it is to pick up one of these pots with just the metal that holds the handles on. The handles are very expensive and I am unemployed. I found this site as a result of searching to see if Healthcraft is still selling the handles and the prices.

Bought the whole set and the handles deteriorate one after the other. Apparently the owners blame stove tops, temperatures and everything else but has anyone ever had this happen to other cookware? Not me nor anyone I know. Face it Health Craft, your handles are cheap. Shame on you, especially at this price point.

I just pulled my paperwork. I bought this cookware in March of 2003. Love this product. I still use it and have none of the "complaints" I read on this site. I went looking because in my move a year ago my pots were stolen and although I have tried to replace them, I really haven't found anything comparable. I really, especially, miss my steamer which I used to use at least daily. I was not pressured at all to buy this product. I remember the experience as a fun one and so does my friend Ann who was with me and who also bought the cookware. The demo was fun (amazing, really) and we are both still happy with our purchase. More than worth the $. It's discouraging to see the negative reviews in what I feel is an exceptional product and company.

The quality of the Healthcraft pans are very good. I bought some at a thrift store brand new. In fact I've pieced together a very nice set of various types of higher end waterless cookware from Healthcraft , Vita Craft, Lustre Craft etc. Pots, pans, oil core electric skillet, you name it and I've got it. I knew about them because when we were kids my grandparents used to watch all the demonstrations for the various brands at the county fair every year and still insist on watching them if we go to the fair. The pans themselves are very good provided you use them according to their instructions. They will likely last a lifetime and then some if used responsibly. I think the largest downside is they're expensive more than anything. If you do a lot of cooking they might be worth the investment. They're probably overkill for most people.

Healthcraft food cutter - I purchased mine on 11/10/2000. 3 yrs ago it gave off black dust and they sent a new gear. Husband put it on and now it is again doing it! The guy said I must push too hard. Lol. It never has gone in the dishwasher ever. I have receipt.

In 1994 my wife and I like many couples decided to procure a quality set of cookware. While attending the Ohio State Fair we witnessed a demonstration of Healthcraft Cookware. The professional cook there did eggs I still cannot replicate in not sticking to the stainless. Until today I used an induction range top and set the heat level that previously escaped my undertaking. Voila! No Stick! My 22 year old pan finally worked for me. All of our set, at the time similar to today's 1, 2, 3, 4 & 5 looks like the day we bought the set. The handles don't shine any longer but are very durable and comfortable to hold. Even hot with heavy dishes. I would buy these again and suggest anyone looking for beyond lifetime cookware, in other words, multi generation cookware, engage Healthcraft. You will be pleased and well served.

My husband and I purchased the entire set prior to getting married about 25 years ago. $3,100 seemed a lot to spend but after all this time they all look brand new. Plastic (looking) parts notwithstanding the pans themselves clean very easily with soap and water or occasionally a little Bon Ami mixed with Dawn dish soap. The only parts to show wear is the electric frypan controller. Has 2 chips and one of the breather washers cracked into multiple pieces. If you learn to cook on lower heat this set will be in our will and given to our children (should last 100 years).

My husband, Eugene & I purchased $900 in Health Craft Cookware at a fair in Florida and were impressed with the show. Once we started cooking on a gas stove (not a Jenna) the handles started to deteriorate. Today, almost 17 years later the last handle crumbled & fell off my favorite 10 inch frying pan. The opposite handle to it fell off many years prior to today. I've not lost the ability to cook with my pots. I still use one pot with NO handles and pick it up with two thick pot holders & this is very dangerous.

I have had Healthcraft cookware for so many years I can't remember when I brought them. I purchased my set from a show at the Waldorf Mall in Waldorf, Md. It was when my boys were small, the youngest now is almost 50.

I've read the reviews and I'm astounded! We bought the entire set of Health Craft Cookware about 20 years ago at a home and garden show in our area. The demonstration was excellent and when I do what they did, I have excellent results. In fact, when I cook anything it turns out fine. I have the white and gold handles and I cook on a glass top electric stove. I have used high heat but normally I cook on medium heat. To clean up I use soap and water and for stubborn stains, I use Bar Keepers Friend.

I spent approximately 1,100 at the paso Robles fair for this cookware. We began using it and immediately the handles that we were told were specially designed so that you wouldn't burn your hands began to burn and crumble themselves. We called the company and they actually said: "oh, that's because you purchased the white handles". I was shocked but just asked them to send the black handles.

I bought some pot & pans at the Pomona Fair. They worked fine for the first few year, but recently the plastic handles are starting to break off & crumble from the heat of the pot during normal stove top usage. I tried calling the phone # printed on the side of the pot - (813) 885-5244, & the C.S. Phone# from the website (1.800.443.8079 North America), but both had a recording suggesting I contact them by email @ CustomerService@HealthCraft.com. On the website is this message: "My Apologies If you have been attempting to reach us. We just discovered our EMAIL has not been working correctly for more than a week. Please email me directly for service **." So I sent an e-mail to both address with pictures of the heat damaged handles. I will update what happens.

I spent over $4,000 dollars on the demo set at the Richmond Home Show in Richmond, Va on our Healthcraft Cookware about 7 years ago. My wife loved it at first. For the first 6 years she not only like to cook with it she would brag on it. Last year it started to pit and rust, and while at the Virginia State Fair we told a couple of other high end cookware people our problem. One suggested we bring some of it in so they could look at it. All cookware people we showed it to said this was not normal and we should call the Healthcraft.

I bought the Healthcraft Cookware in August 2000. I was told that cooking on a gas stove might discolor the white handles that I wanted, but I went ahead and got them. After a year or so of cooking with the set, not only did they discolor, they fell apart. I went ahead and ordered new ones in black this time thinking they would hold up better. These handles also fell apart, which is really disappointing as I really like the cookware. I decided not to replace the handles and just put the cookware in storage and got out my old cookware. I recently decided to go ahead and order some new handles. The price has gone from $4.50 for the first part and $2.50 for additional parts to over $12 per part. This is outrageous. I paid over $1,500 for this cookware. I should not have to keep replacing the handles. I will never again buy cookware from a show. Thumbs down on the product.

My husband and I put a down payment on a set at a Christmas fair in PA. We were paying on the set; however, life then happened. My husband’s grandmother passed away and she didn't have burial insurance, so we had to pay for that. My mother got deathly ill twice. She contracted a staph infection which turned into MRSA and lost half of her stomach due to this. Then due to breast cancer, she lost her left breast. Due to all of this, I had to quit my job to go home to GA to help take care of my mom until she could get back onto her feet. Granted that it has been 5 and 1/2 years since we originally put the down payment on the set, but if you pay on a product no matter how long it has been, I think the company should stand behind the product and either give you your money back and or give you something for what you have paid. All in all, we are out $669 and have nothing to show for it. God forbid that you have a loss in the family or job or both because it is evidently not their problem.

Health Kraft cookware payment plan, beware! We saw a show a few years back and was interested in this attractive and expensive cookware. They said we can make some payments until our 1st set was paid for, in which the cheapest then was $1,700.00. We've paid a total of $659.00 so far and now I'm being told the distributor since has left the company and our account has been closed! They will not give you a refund. Total **! I'm going to file a complaint with the Better Business Bureau. Watch out for these scams.

I am submitting this review after reading the complaints of this cookware. We, too, purchased a cookware set at the Home & Garden Expo in Cleveland. The salesman was very congenial and didn't push anything on us that we didn't want. As a matter of fact, he threw in a couple of free items with our purchase. When we received the cookware, I read all the information prior to using it. Any mishaps in results of use were purely my fault. After using the cookware for a while, I got better at it, and I am now cooking wonderfully healthy foods in them. This product looks as beautiful today as it did when we bought it 3 years ago. I love it.

I bought a set of cookware from the California State Fair. I already knew how to cook, but I had some things to learn before I could get really good results with this cookware. It took an hour to learn how to get the salad maker to work like the salesman could. Now, I could give the demos. It's zip-zip, done! I like the cookware, and I feel it's good for my family when I use it.

We purchased Health Craft cookware two years ago at the IX Center home show in the Cleveland, Oh area. We thought this cookware might present a healthier way to cook and were eager to try it. We did not and could not get the same results as the salesperson at the show. We are both college educated and did not think cooking could be this hard. Our cookware also gets this rainbow effect inside after we use only soap and water on it with a dishcloth. We dry it immediately. Apparently, we are doing something incorrectly. We had contacted the company to return all the unused items. We only used three pieces of the entire set to start with. We never received a response.

I’m unable to remove my last statement. So in all fairness to health craft, I would like to say that there customer service is one of the better…. They have been to my home now three of four times working with me on the use of the cookware. They have solved most of the issues I had with the cook ware. Both the sale person and his boss are willing to do what it takes to make me happy. There product is high end and worth the money if you are into healthy eating. The difference in the taste is great.

Its my opinion that your website goes far beyond MISLEADING consumers into believing, BY ITS NAME, that it is in fact a valid government agency. Even our seasoned customer service staff and distriubutors were fooled into believing your website was the Department of Conusmer Affairs.

No one from your company www.consumeraffairs.com contacted Health Craft or any of its distributors or affiliates to verify the truth or validity of the consumer complaints posted on your website, or a rebuttal after posting.

As a direct result of your misleading consumers Health Craft and its distributors have documented more than $20,000 in losses with returned merchandise and cancellations. Our cookware is made in the USA of the highest quality materials available by skilled American Craftsmen. Its not easy being an American manufacturer and this is not helping any in keeping them working a full schedule.

Since it is only my opinion that your misleading consumers for personal gain, Ive taken the liberty of copying our Corporate Attorney as well as an old high school buddy, California Supreme Court Judge Ignazio Ruvolo, for their legal perspective on your website.

My Best Regards,

Charles Knight
Cookbook Author, TV Cooking Show Host & Creator of Health Craft Cookware

In a day and age when anyone can post just anything on the internet without the website provider verifying whether the statement made is true, false, or accurate, or that of a competitor, is sad, but it is a public forum that can provide the public with relevant, current information that can be helpful. Even so, companies must defend themselves if and when comments or opinions are derogatory and contrary to the truth.

Traveling snake oil salesmen do still exist. This company relies on fairs and TV advertisements for their sales, not traditional stores with normal return policies. I made the mistake of buying a $280 food processor at a fair. It was sold used without a discount. I was charged shipping and handling, yet I picked it up and it broke within 30 days and they were notified. I requested a refund and returned the merchandise.

I purchase Health craft cook ware at a home improvement show from Fred Fams (4-5-09), after I received the cookware I couldn't get the same results that they were demonstration at their show. Fred then came to my home and he was showing me how to use the cookware which he was also having trouble with on my stove. I was then told that it was my stove and so I had a repair service ($84.95) come out to look at the stove and was told there was nothing wrong with the stove. So again I called Fred back out and we tried again with no better luck. So now they want to replace the health craft with the Royal cookware which has not arrived after several weeks of our conversation. I did try one piece of the Royal and it did do a better job than the health craft, but it still was not what I was expecting. I told them I just wanted to return the set and get my money back. I was told that once you purchased the cookware you owned it, there was no return policy. I was and am very upset about this and can’t belive if you are not safatisfied that they would not do a refund the best cookware out there will refund replace any of their products without questions.

I ordered cookware, believing I was purchasing Healthcraft. I have some Healthcraft Cookware. I love it and wanted to get additional pieces. The salesman was in a Healthcraft booth; there was Healthcraft signage; he wore a jacket with a Healthcraft monogram; and he only spoke of Healthcraft. The receipt we were given said Healthcraft. The credit card bill was to Healthcraft. What else would a reasonable customer assume, but that they are purchasing Healthcraft? When the cookware arrived, it was Royal Prestige. It's not the same quality as Healthcraft and I don't want it! Royal Prestige is not part of Healthcraft. It is a separate company.