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Overall Rating1.7 out of 5
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About Handy

Handy is an online marketplace for discovering local cleaning and handyman services. With Handy, you can find companies or services based on ratings and other search factors in your area, including filters for specialized services like TV mounting,

Pros & Cons


  • Free service if you’re dissatisfied
  • Variety of services available
  • Easy-to-use app


  • Vague pricing

Bottom Line

Handy is a professional cleaning and handyman service that matches users with the service that they need. Its prices are vague and depend on size and service, but the app can be a great way to find qualified companies.

What is Handy?

Handy is a leading online platform for finding professional, background-checked cleaning or handy work. It’s a convenient platform that helps customers quickly find quality help. Handy’s happiness guarantee promises that the company will try its best to match you with qualified professionals in your city to solve your handy or cleaning needs quickly. Handy is in 28 cities nationwide — check the company's website to see if it's available in your area.

How does Handy work?

The easiest way to use Handy is through its mobile device app. Once you download the app, you can select your desired service — options include full-house cleaning, partial-house cleaning and handy services, including assembling furniture.

After Handy matches you with professionals in your area, you can select a time that works best for you, and Handy takes your payment securely online.

Handy cleaning prices

Handy has a variety of pricing structures, including one-time services and scheduled cleaning plans for monthly or biweekly visits. Handy’s prices vary based on your house's size and your cleaning specifications, but it does charge a $15 fee if you cancel between 24 hours and two hours before your appointment. If you cancel at the time of your appointment, you must pay full price.

Handy has a strong customer support policy and offers a free second visit if you have complaints about your service. It also has 24/7 customer support and can be reached easily by email.

Handy FAQ

How much is Handy?

Handy’s prices vary based on the service. For cleaning, the size of your house also affects the cost.

Who owns Handy?

ANGI Homeservice Inc. owns Handy.

Does HomeAdvisor own Handy?

HomeAdvisor and Handy are owned by the same parent company, ANGI Homeservices.

Does Handy do background checks?

Yes, Handy does background checks to vet its professionals.

Is Handy legit?

Yes, Handy is a legit way to find cleaning and handy services in the United States, the United Kingdom and Canada. It conducts a lengthy screening process for all of its handymen and cleaning professionals that includes credit and background checks. If you need to find cleaning services or have small jobs that need to be done around your house, we recommend looking on Handy for local professionals.

Handy Reviews

ConsumerAffairs has collected 175 reviews and 110 ratings.

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Customer Service

Reviewed Aug. 30, 2023

I signed up for cleaning services from Handy. The first cleaning scheduled; the cleaner texted me one hour before the appointment saying “she couldn’t come”. I was then rescheduled with another cleaner who cancelled two hours before. The third cleaner came and said she was “allergic to dogs” (there were no pets in my home!) and texted on the app “I have to leave” after only five minutes being there. When I tried contacting customer service 16 times, the two times someone finally picked up they didn’t speak English. There’s no way to email this scam of a company who charged my card three times for $118 for absolutely no services. This company is literally run by a bunch of criminals and needs to be shut down.

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Reviewed July 15, 2023

I am very disappointed in the cleaning services I have recently received. I had a cleaner show up yesterday, Jakkie, and she left my home dirtier and almost ruined my fixtures. I sprayed cleaner on the fixtures before she arrived to make it easier for her to clean. She did not clean the fixtures, which could have caused corrosion. It seems "house cleaning" has become a scam to make quick cash without doing the work. Please do a better job vetting and training cleaners. However, the handyman service is outstanding. I have been extremely pleased with the services I have received. Unfortunately, the majority of the cleaners are awful.

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    Customer ServiceInstallation & SetupStaff

    Reviewed July 7, 2023

    We ordered 2 TV, Mounts and installation service from Costco. Costco contracted Handy to get someone to do installation. It sounds like real. Handy sent emails and text to confirm the TV installation service, but there was no show when time comes. We tried to connect to the responsible person listed on Handy's email, the phone number is a dead one. When we called Handy, a lady claimed someone is on his way to our house and she even could see him on the map. Of course, this is all a lie. So, please do yourself a favor by trusting only your local companies with a real address and phone number for services. We will never use Handy again. Costco, etc. should remove Handy from their service list.

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    Reviewed June 30, 2023

    We signed up for Handy's cleaning subscription. After one poor cleaning, we were awarded a make-up session - which was a no show. So we scheduled another make-up session. Again, another no show. Finally, we had enough and wanted to cancel, which we were charged a $99 cancellation fee.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed May 28, 2023

    Legal action should be taken against Handy for what amounts to a repeated, organized theft against consumers. Please don't be lured in by their marketing gimmicks. They will charge you for services you never receive, services that don't meet basic expectations, services that not only don't accomplish the tasks you wanted, but sometimes leave you in a worse position than had you never used Handy in the first place. Their customer service (if it can be called that) is rude and irrational. They will blame you for Handy's gross incompetence and keep your money without blinking an eye. They don't have an interest in correcting their wrongs or even admitting what they did was wrong. Once they have your money, they could care less.

    I used Handy for home cleaning services. The day of the cleaning, the person arrived 30 minutes late with no notice. When I opened the door, I saw a maybe 16 year old boy standing before me with nothing, but an itty bitty backpack - as if he had come over straight from school? He immediately stepped into my apartment without saying anything, threw his backpack into a corner and said "what do you want me to clean?" I told him that I had detailed everything that needed done in the app to which he replied he didn't have access to the app so he didn't know anything about this job. He also didn't have any cleaning supplies, which the app said he would supply. I had a few - but not enough to clean everything that needed cleaning. I gave him what I had mainly so that I could contact Handy and see if what I was experiencing was out of the ordinary.

    I literally couldn't get a hold of anyone and was increasingly worried about the 16 year old with no cleaning supplies ability to effectively clean anything. I was right to be worried. In the time I had spent trying to contact Handy he somehow had managed to make my home more dirty than before he came including tearing a bag of trash that he tried carrying outside leaving a trail of garbage all the way down the hallway and pouring glass cleaner (?) all over the bathroom floor - like almost an entire bottle. There were HUGE puddles everywhere than would need to be soaked up with towels. At this point I was over it and asked him to leave which he did. I was promptly charged the full amount by Handy. I spent the better part of 2 hours trying to get a hold of them in various ways - phone, app, chat - and was given the runaround and disconnected multiple times.

    When I finally was able to speak to someone I was elated as I figured anyone who heard the details of this experience would surely understand how ridiculous it all was. Nope. Handy claimed that according to them (?) the services had been rendered correctly. They wouldn't refund one penny and seemed to imply I was fabricating the story to receive a free house cleaning. They offered to give me a coupon off my next house cleaning at which time I informed them I would not only never be using their service again, but would inform every person I could about their scam business. I seriously think this is worst experience I've had with any business ever in my life. Please, do not ever use Handy for ANYTHING.

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    Customer ServiceInstallation & SetupStaff

    Reviewed April 14, 2023

    Weber Grills advertises Handy as a partner and Handy's FIXED $99 grill installation. Click through, book the appointment, and the installer quits after 2 hours, saying I need to extend the job and pay more. UNBELIEVABLE. The first person I spoke to on the phone was extremely rude and said she could not help because their systems were down. After contacting Weber (refused to stand by their partner's shoddy work and help out) and Home Depot (willing to step in even though it's not their fault), I finally got Handy chat support and they are going to send someone else out to finish the job. However, I will NEVER use Handy again and this review remains at 1 star because the consumer should not have to fight so hard to get what he was promised.

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    Reviewed April 5, 2023

    After securing an appointment with Lowes for an installation appointment and no less than 8 text and email confirmations I flew down to NC the night before to be available for my set appointment. At 630 am I get a text saying that they are sorry but my appointment has been moved to Friday from Tuesday. That's great news as I will be back home in NY. Response from company have a neighbor or friend let the contractor in. REALLY...Stay away.

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    Reviewed March 30, 2023

    Handy had a pro to provide cleaning services for me twice. The pro told me that he was the only one cleaning for Handy. After 2 cleanings, my pro never showed or cancelled with me the 3rd time. I was told after the fact and after I paid that he quit. They gave me a new time and date that didn't work for me so I rescheduled for this morning. Again, at the last minute, the person didn't show. Both times, I had taken time off work to make sure I was home.

    I called customer service. They didn't want to help me at all, but finally after being passed off to the second person, they said they would credit my account for the call-off, as well as cancel my year commitment without penalizing me the $99. Well, they did credit my account, but say nothing in their follow-up email about cancelling my account. In fact, they say that my cleaning has been rescheduled. At this point, I don't want anyone from that company stepping foot in my home. I don't trust their words or actions at this point.

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    Reviewed March 28, 2023

    The cleaners constantly cancel last minute or just don’t show up at all. The worst part is the cleaner will check in, making it look like they are at your house, so they can just steal your money, and Handy 100% allows this. The scariest part is these people who now can’t be trusted because they are doing shady stuff like this now have your address!!! This is an unsafe and unreliable business. It would be better to find a stranger off the street. Then after the cleaner doesn’t show, they still won’t refund you. Don’t risk it.

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    Reviewed March 16, 2023

    This service is 1000% a scam, regardless of what cleaning service you select. I choose to select a home cleaning service through their app. They debited my account, and selected a cleaning pro for me prior to the date, standard. The scam comes in when whoever the pro was, checked in on the app, to make it look like they were indeed rendering the cleaning service, but never showed up, quite literally ghosted me, took my money, and did not show up at all to clean. This is clearly a well-practiced scam. I am now having to haggle with the customer service because the cleaning pro made it look like they checked in, and went through with the service, but the cleaning pro never showed up, and never replied to me.

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