Handy

Mitch ** of kailua uses Faith Construction as a company to do jobs. It's not his company and they have been shut down for years. He's a crook who will charge 13000 for cabinets that cost 1300. He cuts corners, reuses supplies, the cheapest possible. He will install broken supplies and patch it up. He's a crook.

I wish I had read all of these reviews before booking Handy. I now know why the majority of reviews are one or less stars…I had booked a handy appointment to arrive at 12 o'clock To 2 o'clock on Thursday August 4th. At a little before noon I reached out to the pro To ensure that he was still coming he told me that he was running late and asked if we could reschedule for the evening. I told him that was not acceptable and I asked why he had not called me when he knew he was running late to let me know that he would be late and he said, "I should have. I should have."

Scheduled 3 appointments for furniture assembly - all no shows and no call from technician. Technician does not answer phone or text even when the company calls them to find out where they are, charged my credit card before they ever did anything. 4th appointment - over an hour late. All customer service people have serious accents and you can’t understand a word they say, all they do is apologize. Don’t buy furniture from Ashley/that’s who they use for furniture assembly.

It was a bad service, I cancelled after a few attempts to make it work. They confirmed in email that I cancelled, then 2 days later they took $280 off my credit card and still sent someone to my house. I had to deny them and have been dealing with clearly outsourced email support that is telling me that since they sent someone, I won't be refunded. This is a terrible service that everyone should run away from. Go find a an individual worker and leave this garbage attempt at a software as a service to fail. I'm contacting the BBB and dealing with cc dispute. This is the worst service I've ever experienced. Don't use.

I bought 2 garage door openers (Chamberlain smart video openers) from Lowe's and paid installation while purchasing. Lowes referred to handy.com, and I got someone came to install it. The installer removed the existing opener, unpacked the new one and connected one end of the belt to the wall and kept hanging the other end and called me and said he cannot do anything else because there is a center beam in my garage. Now my door is not working and I have to pull up and down the door manually to operate it.

Read all other reviews. It’s happened to me. Customer service does not care about you. Don’t do it. I had to pay someone else to do what they said they would do. Canceled and rescheduled for weeks. I needed someone to fix what the first person did with my AC. It’s 105 degrees in Texas and Handy can’t send someone out to make this right.

I’m a contractor for them and I’ve had issues receiving my pay from Angi (Handy). I've done jobs required 2 people where to satisfy and make customer happy I did the job without help. Customers reach out to support to tell them they wanted me to get both pay since it already has been taken off their cards and more than 5 times the customer reaches out to them and still nothing gets done. I’ve spent almost 24 hours requesting my extra hours and customer also just to be told no history in conversation. I’ve had 39 customers repeat after the job and due to customer service with support the customer contacts me directly for more work they want done.

I purchased an entertainment center from Wayfair on May 24th for our new home. After a few shipping delays, it was delivered 6/16 with a scheduled installation of 6/18. In my limited experience with Handy, the first appointment with ALWAYS be rescheduled (I used them for another purchase), but thus far, they have rescheduled FIVE TIMES with no help from Wayfair Handy. We have now cancelled the service altogether and will need to find an installer. This has been a literally customer service nightmare.

I am a cleaning person. In my opinion this app is not only run by crooks who just want to nickel and dime you to death but they have absolutely NO concern for the clients safety. At this time if you cancel not only are you charged for the cancelation now but your bid still remains on the workers account if they have accepted the job. Therefore this person or Crew of persons still has your address, is still planning on earning money for that day and is still coming to your property! My concern for clients is not only for their privacy but for their safety. The most recent client I went to was elderly. Very with it but nonetheless they could not get in contact with ANYONE to cancel or even state that the job had been completed!

I had an appointment set weeks in advance. Handy.com emailed 50 minutes beforehand to say they had to cancel and had rescheduled the appointment. No phone call. No apology. I took my time off to make sure I was there. If I had done what they did to me I would be charged the full rate for cleaning. Does handy.com care about your lost time, nope. Are they trying to make it right nope. But will they make sure they get paid, yup. Handy.com gets 1 star but should be zero because they demonstrated to me they do not care about us the customer!