Handy Reviews

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About Handy

Handy is an online marketplace for discovering local cleaning and handyman services. With Handy, you can find companies or services based on ratings and other search factors in your area, including filters for specialized services like TV mounting,

Pros
  • Free service if you’re dissatisfied
  • Variety of services available
  • Easy-to-use app
Cons
  • Vague pricing

What is Handy?

Handy is a leading online platform for finding professional, background-checked cleaning or handy work. It’s a convenient platform that helps customers quickly find quality help. Handy’s happiness guarantee promises that the company will try its best to match you with qualified professionals in your city to solve your handy or cleaning needs quickly. Handy is in 28 cities nationwide — check the company's website to see if it's available in your area.

How does Handy work?

The easiest way to use Handy is through its mobile device app. Once you download the app, you can select your desired service — options include full-house cleaning, partial-house cleaning and handy services, including assembling furniture.

After Handy matches you with professionals in your area, you can select a time that works best for you, and Handy takes your payment securely online.

Handy cleaning prices

Handy has a variety of pricing structures, including one-time services and scheduled cleaning plans for monthly or biweekly visits. Handy’s prices vary based on your house's size and your cleaning specifications, but it does charge a $15 fee if you cancel between 24 hours and two hours before your appointment. If you cancel at the time of your appointment, you must pay full price.

Handy has a strong customer support policy and offers a free second visit if you have complaints about your service. It also has 24/7 customer support and can be reached easily by email.

Handy FAQ

How much is Handy?

Handy’s prices vary based on the service. For cleaning, the size of your house also affects the cost.

Who owns Handy?

ANGI Homeservice Inc. owns Handy.

Does HomeAdvisor own Handy?

HomeAdvisor and Handy are owned by the same parent company, ANGI Homeservices.

Does Handy do background checks?

Yes, Handy does background checks to vet its professionals.

Is Handy legit?

Yes, Handy is a legit way to find cleaning and handy services in the United States, the United Kingdom and Canada. It conducts a lengthy screening process for all of its handymen and cleaning professionals that includes credit and background checks. If you need to find cleaning services or have small jobs that need to be done around your house, we recommend looking on Handy for local professionals.

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Handy Reviews

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    How do I know I can trust these reviews about Handy?
    • 4,692,842 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Punctuality & Speed

    Reviewed June 19, 2025

    STAY FAR AWAY. They cancelled my appointment 15 minutes before the scheduled time. They don't care and offer no help, just lame AI written apologies. AWFUL company. I should have read the reviews that were NOT on their website. This should have been a simple booking and now I am screwed.

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    Customer Service

    Reviewed May 23, 2025

    I received an email confirming the technician was coming, and then they never came. So frustrating! The company they contracted with is garbage. Handy is garbage. Customer service was unhelpful and difficult to understand with a strong Asian accent. DON'T USE HANDY!

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      Verified purchase

      Reviewed May 8, 2025

      Their "pros" did not arrive. I had to hang the TV myself due to timeline of coming events. They would not offer me any compensation for their failings. 0 stars. This place has no qualms about robbing people. They should be buried in lawsuits.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed March 21, 2025

      I had a subscription for bimonthly services which were rarely rendered professionally due to no shows or lateness of their pros. One week, a pro arrived late & smelled like weed. The next time, the pro cancelled & the final straw was a pro arriving almost 2 hours late & asked me to pay her outside of the app & that she wouldn’t complete the booking unless I paid outside of the app. While trying to reach Handy’s customer service to alert them, they failed to promptly intervene making me feel uncomfortable & unsafe. To make matters worse, the customer service reps couldn’t comprehend how dangerous the situation could have been & just told me they could rebook again for the inconvenience. The initial customer service rep was so inconsiderate to the point that I just said give a refund so I could rebook the services.

      After realizing that I never received a refund confirmation, I called back & a nicer customer service rep told me to just rebook & they would credit the account. But after failed attempts with pros, I decided to cancel the subscription because what sense does it make to pay for services in the future that I may never receive. So as I canceled the membership, they also canceled the rebooking that was supposed to be credited. So therefore, I received no services & no refund for services not received. In addition, pros have the ability to say they’re at your home when they haven’t arrived as well which is problematic. That happened a lot. You’re unable to receive & send messages through the app as well. The platform is not efficient & the customer experience is a nightmare. I would not recommend.

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      Contract & TermsPricePunctuality & Speed

      Reviewed Feb. 22, 2025

      My pro never showed up and sent this message: "Our pro let us know that your job was not able to take place as planned. Per our terms, you have been charged the full booking cost." Is this possible? Can a company charge me for not providing services?

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      Punctuality & Speed

      Reviewed Feb. 13, 2025

      The project was to run a wire behind drywall and install light fixture and light switch. I have the light fixture. The PRO came 30 min late. Told me he needs a total of 6 hours to complete the project, and I need pay $400 extra for the project, in addition to the $200 I already paid. Stated that he will set up the project date and time through Handy. Then he left without doing anything. I waited the entire day for the new date/time to come in, nothing scheduled. A complete waste of time.

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      Customer ServiceStaff

      Reviewed Dec. 13, 2024

      Please! Do yourself a favor and pay a neighborhood kid to do whatever task you were considering Handy to accomplish for you. Trust me, you’ll regret it if you use their service. I count over 100 one star ratings here that clearly feel the same. Horrible customer service, awful support (think 75 minute wait time for an agent), and no accountability. Buyer beware, there are plenty of better options.

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      Reviewed Dec. 4, 2024

      I scheduled a Ring doorbell installation two weeks in advance. Stayed home from work. One hour prior to appointment they canceled and rescheduled me for a Friday night. I went only to cancel and get refund. Lost 45 minutes of my time on that.

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      Customer ServicePrice

      Reviewed Dec. 2, 2024

      I blame myself for not doing the research first. Twice they canceled on me a half hour before they were to show. I lost money blocking off the day twice. You should know that each time 15 minutes after the no show another cleaning company called me to say they see my person was cancelled and her company could help me out since it was a last-minute cancellation. How she knew they cancelled so quickly I can't explain it but the price went from 200 with the no shows to 2300!! I'm not calling anyone a scammer but anyone reading this needs to make their own decision.

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      Installation & Setup

      Reviewed Nov. 25, 2024

      Warning ⚠️ Do Not Use Handy! We got free installation with a new Google Nest thermostat. Handy was scheduled to install and they canceled 5 times within an hour of the appointments. Angie's is the mother company or subcontractor, they also ignored me. I finally complained to Google since this was going nowhere. I no longer want Handy services and we're working on a new plan.

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      Handy Company Information

      Company Name:
      Handy
      Website:
      www.handy.com