Haier Refrigerators

Haier Refrigerators Reviews

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About Haier Refrigerators

Haier designs solutions to enhance consumers' enjoyment of home at every stage of life—from university to first apartment to all shapes of family living. Each solution champions intelligence, individuality and the human drive to create the perfect home, so that each interaction with the consumer is a new

opportunity to bring ease and joy to everyday life.

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Haier Refrigerators Reviews

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    How do I know I can trust these reviews about Haier?
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    Page 2 Reviews 10 - 40
    Customer Service

    Reviewed Feb. 15, 2022

    We had service out in the first 2 years due to temp warming up. Now 2.5 years and it beeps every 10 seconds. You can't stop it. Customer service is crap. So a fridge that works is now going to landfill all because I can't stop it beeping... DO NOT BUY HAIER APPLIANCE EVER.

    Reviewed Feb. 7, 2022

    Fridge not that old but breaking down. Still technically cooling but LED display not working and running loud. I have been waiting on parts since October. When it dies I will not be replacing it with this company.

    Customer Service

    Reviewed Dec. 25, 2021

    Worst products as well as customer support… Never buy anything of Haier, low quality products and customer service as like they are owners. Zero support. 10 days my fridge is off, all my stuffs got spoiled but this company are still sending someone for repairs.. I won’t even give 1 star but there is no options

    Reviewed Nov. 5, 2020

    I am from Gujarat. I have purchased the refrigerator one year ago, and cooling problem arises. They have taken the refrigerator to service center and kept their around 8 days. But poor cooling continues, ice was not forming even after 2-3 days, after several complaints, they somehow managed to repair, but cooling was not that great compare to what was before, in fact new problem arises as voice like someone is snoring, coming out of the fridge continuously on interval of 4-5 seconds, I have Complaint about same and they sent their engineer 2 times, but the problem is not resolved. When I told for replacement, they said these can't be the basis for replacement. What type of other basis they required, when they can't solve the problem since 2 months. They are sending engineer again and again and no solution arrived.

    Reviewed Oct. 6, 2020

    An useless brand we are investing in. Got major breakdown within 1.5 years of purchase. When I complaint about this issue to Haier authorities they said that after 1yr of warranty period they can't guarantee their product. (so shame on them to commit like this). Think wise before purchasing, spend some more bucks and purchase good brand.

    Reviewed Sept. 4, 2020

    This is the best. Despite low voltage in hot summers it doesnt break. As long as kept at low settings it is made to last. So much easier than GE. And no need to defrost. Easy to remove and reinsert the shelves when cleaning. Just remember to have the door handle assembled by the delivering tech in position you need as it can be inserted either side.

    Reviewed July 9, 2020

    Haier Bottom Mounted Refrigerator is very much attractive in this segment. We can use this Bmr in different modes. 10yrs compressor and fan motor warranty makes life easier. This is best for aged womens. Value for money.

    Price

    Reviewed June 29, 2020

    I have bought 5 Haier refrigerators. Four suffered failed compressors in less than 4 years of service. The 5th is actually a glass front mini-fridge and miraculously it keeps running... 3.5 years so far. The 1st Haier I bought was a full sized fridge, the door seal went out and cost $100 + labor to fix, the second was a taller skinny model, an ideal fridge for the apt. Soon after I bought 2 of the HA10TG31's. The skinny one failed at maybe 2 years, then at 13 months one of the HA's failed just past warranty. The second HA lasted almost 2 years. All suffered compressor failures. I will never buy any Haier product again.

    Reviewed April 6, 2020

    Refrigerator stopped working after 5 months from date of purchase. Absolute shit. It broke during the coronavirus pandemic, April 2020. My finances were already strained and appliances were hard to find as most stores in my city were closed. It made me so angry. I was already stressed enough as is with the pandemic and working only 1 day per week. NEVER buy a Haier appliance!!!

    Reviewed March 18, 2020

    1 year old fridge freezer fan stopped working. Lost all frozen food. Haier sent repairman who cut himself and left blood throughout fridge. I refused to use it again. Haier replaced it. New fridge broke down after 2.25 years, just out of warranty. Main control board blew. They initially refused to repair. I argued that the Consumer Guarantees Act states the item should last well beyond the warranty period. Haier agreed to repair if I paid labour. I refused. Food rotted in fridge while they avoided responsibility. Then they suggested I pay for an upgraded fridge. I refused to pay a cent. Then they told me all they could do was repair. I refused.

    A week later they offered a lower value smaller fridge, because "that's all they had in stock and they don't make the same model anymore". I refused it. Then they said they would not do anything else. I reminded them of the CG Act and their responsibilities. 3 weeks after the break down, with no fridge still, they agreed to replace with a better fridge. I am still waiting for this.

    Reviewed Jan. 27, 2020

    Worst product. Husband bought it without researching the brand. The first month it started leaking and handle broke. Technician came out three times and placed a tray in the back. The tray over flows and if not emptied regularly it becomes moldy. NEVER BUYING THIS BRAND AGAIN.

    Customer ServiceInstallation & SetupStaff

    Reviewed Jan. 25, 2020

    After delivery the service person's phone became not reachable. Hence contacted their Customer service number and was told that service person will call at the earliest and complete installation today. By 4.00pm service person called from another number and said he will come by 6.30pm and complete installation. His phone is engaged since 8.00pm and the customer service number goes off at 7.00pm. If a company cannot install on the same day, they must allow the buyer to install. These people will easily reject warranty claims that installation was done by authorised person. Internet is full of complaints regarding the product's working and I could not take the risk of installing myself. Totally unprofessional and Worst company to deal with.

    Customer Service

    Reviewed Jan. 1, 2020

    I purchased this refrigerator from home depot it was delivered on December 18 2019. When I got it there was a dent on the door and the paint was peeling of the freezer door. I called the customer service number and reported the problem. They sent out another refrigerator on December 30 2019. This refrigerator do not work. The top part is hot. The doors are uneven and there is a dent on the side. This refrigerator looks like it was a return item. I called customer service again. Now I have a fridge I can't use and have to wait until January 7 2020.

    Customer ServiceInstallation & SetupStaff

    Reviewed Nov. 27, 2019

    We really liked the look of the quad door fridge. We read the reviews and found nothing terrible. Purchased from Lowes in September, but didn't install until about a week ago. Well people apparently that's not allowed. After unboxing taking all the wrap off, installing. We have found that a very important piece is missing from the left door. The flap that keeps the gap closed. We contacted Lowes. No help. We have contacted Haier Canada, no help from them as it's been longer than 48 hours. The part is 295.00 and 3 weeks delivery. We purchased extra warranty which they would fix if the part was on the fridge. Catch 22. My bottom line is that the company does not stand behind their products. No customer service. I am actually going to see if I can return this item and NEVER have anything to do with Haier products again.

    Reviewed Oct. 19, 2019

    Hi all, I have purchased Haier 256 ltr star frost free double door refrigerator costing 24000 last year. It's causing cooling, noise issue and I have raised complaint more than 10 times, engineer will come and he do nothing. When I asked for replacement/refund as it's within a year they are not ready to provide. One of the worst product and service from haier. Please don't even think of buying Haier product. Regards Nagaraj

    Reviewed Oct. 18, 2019

    We bought a Haier top-freezer refrigerator from Lowe's in 2017 for our "new" house. We love it! I keep a fridge thermometer in it and it always registers the perfect temperature. I have recommended this type and brand of refrigerator to clients and friends.

    Staff

    Reviewed Sept. 7, 2019

    Fridge bought at Lowe's in Feb. 2016. Trouble with cooling by July 2019. NO service people in our area. Must come from at 100 miles. Find one who cannot purchase parts from Haier. Their method of supplying parts non-existent in Sonoma County CA. Haier says repairmen have to be registered to buy parts or go thru third party, which they do not apparently know. Is Haier really owns GE (which I read on some review)? Don't plan to ever buy GE again, either. Time required to get this fixed (Rube Goldberg Repairs) took too much of my 84 year old time and energy. DON'T BUY HAIER....

    Customer Service

    Reviewed Sept. 1, 2019

    I bought refrigerator and washing machine on September 22, 2018 from Dehradun Haier store. The washing machine working good since it purchase but refrigerator causing problem after one month. I called more than 5 times for cooling issue, all my vegetables and fruits rotten up due to dew formation in the refrigerator. Moreover, ice layer also formed in the items placed in the cooling compartment. The Haier service engineer comes five times and unable to solve the problem. I just fed up with service engineer visits and finally after 11 months I filed complaint in consumer forum India government. I filed complaint on August 24, 2019 and let's see what will happen. I will not leave Haier so easy. I suggest Haier people's to replace my refrigerator and all who is having this problem.

    Reviewed July 26, 2019

    DO NOT BUY... worst refrigerator. I bought this and after 2 months it started causing problems. They came for servicing but no results. The condition is still not good. The refrigerator is not cooling.. This is just a headache now.

    Reliability

    Reviewed July 16, 2019

    Avoid these refrigerators. The relay switch is totally unreliable and when it breaks you have to buy a whole kit, which includes other parts, just to get the $10 switch. It is a terrible business plan to extract further money from customers.

    Reviewed June 27, 2019

    DO NOT BUY HAIER. Please! This is the worst refrigerator ever. Since we bought it, NEW from Lowe's, it has had problems. The freezer has gone out several times. It was full of food that we had to bring to a friend's house to put in their freezer until it was resolved. Now the refrigerator part is freezing produce and other things, ruining food. I wish we could recoup the hundreds of dollars worth of produce we've lost... But of course, that's not reality. The reality is that Haier will continue to make crappy refrigerators and retailers like Lowe's will continue to sell them. It's unfortunate that the WEALTH of terrible reviews don't put a stop to their manufacture.

    Reviewed June 9, 2019

    Bought this refrigerator 2 years ago. Within a month the handle broke off. Within the next year the knob in the freezer broke off. Then in the past 6 months the freezer was too cold but couldn't turn it down because it was froze. Today the freezer and fridge quit working. This is the worst purchase we've ever made. Should of got the Whirlpool like I wanted but my husband wanted to save the extra $150.

    Reviewed May 2, 2019

    We bought the fridge 6 months ago and the fridge part has broken down. We rang to get the repairman out under warranty and we told approx 10 days wait!!! How does a family of 4 survive without a fridge for that long. Really Haier - please get your act together.

    Reviewed April 5, 2019

    Today is day 17 and we are stuck with less than one year old fridge with cooling issues. The problem started off with the fridge not cooling properly and the light in the fridge was turning off randomly, the freezer was working fine though. The service guys came in and replaced a part and promised us it would be fine but soon after freezer stopped working. There has been no willingness to correct it from Haier customer care and the service guys. We are fed up of following up with service guys to come diagnose it. Don’t waste your money and time on a product and brand like Haier.

    Reviewed March 25, 2019

    This refrigerator came with the house my son bought. We had never heard of this brand of refrigerator. It is an excellent fridge! Keeps items really cold. In fact, we can put the cold setting too high or items inside the refrigerator will actually freeze! Not sure how old the fridge is. We have had it several years and it is as cold as the day we moved in to the house.

    Price

    Reviewed March 14, 2019

    Exactly 2 yrs and the issue with cooling... They wouldn't diagnose the issue properly... Troubleshooting all possibilities just to charge the customer... At last they decide on what's the issue randomly not logically. Change the compressor and then say relay has a short circuit. It's been more than a week issue not resolved and the refrigerator just being there. Would never recommend this product or brand to anyone.

    Customer ServicePriceStaff

    Reviewed Feb. 27, 2019

    We are trying to contact service department, they say parts not there, not coming for service proper, not doing service. How come no parts for 3 yrs? Before purchased fridge it is not good. Very very worst response. No repairs also no service. We pay costly but not response.

    Customer Service

    Reviewed Feb. 9, 2019

    I have called and filed complain with Haier refrig 4 time and they promised to fix my $70,000.00 fridge. It has been over 22 days. When I file complain they text you complain number and after 10 days they text again. It says complaint has been resolved but until now it is still not fixed. No customer service. Don't buy this product. You will be stuck like me. I bought this product from Navasari from pee dee even. They called them but no help from Haier.

    Reviewed Jan. 19, 2019

    I had taken a delivery of convertible Haier fridge from Pravin Electronics, Hadapsar, Pune on 20 Nov 2018. My fridge part automatically converts into freezer. Thrice the technicians came and tried to sort it out, but of no use. I was promised that fridge will be replaced. When the time for replacement was promised, different technicians came from Ranjangaon factory to repair it. Still the promise is unfilled. Don't buy this company's fridge. My jams, sausages, cheese vegetables all get converted to solid ice. Think 100 times before you buy it.

    Staff

    Reviewed Dec. 7, 2018

    Don't buy one of these. They suffer an early but swift death. Leaving you out around $400. Then Haier refuses to make it right. Now I hear there is a recall. Smh... Haier refused to repair or replace the dead refrigerator after it died only 3 months after purchasing it. It was because I put it in our office break room where only 2 people used it occasionally. "Commercial Use" they explained. How does 2 people using it occasionally constitute commercial use? It isn't, but they got their sale (the last one from us!) and we got a dead refrigerator for our $400 output. After going around and around with them for several months, I gave it away to get that daily annoyance out of my sight. The gal was going to convert it into a chic incubator. Hopefully she is getting better use out of it than we did!

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    Haier Refrigerators Company Information

    Company Name:
    Haier
    Company Type:
    Private
    Year Founded:
    1999
    Address:
    1800 Valley Road
    City:
    Wayne
    State/Province:
    NJ
    Postal Code:
    07470
    Country:
    United States
    Website:
    www.haieramerica.com