Haier Refrigerators Reviews

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About Haier Refrigerators

Haier designs solutions to enhance consumers' enjoyment of home at every stage of life—from university to first apartment to all shapes of family living. Each solution champions intelligence, individuality and the human drive to create the perfect home, so that each interaction with the consumer is a new opportunity to bring ease and joy to everyday life.

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Haier Refrigerators Reviews

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    Page 1 Reviews 0 - 10

    Reviewed April 27, 2025

    Just the worst purchase and I completely regret it. Shortly after I first purchased my Haier refrigerator in 2021 the door would pop open and the dinging sound of the alarm would come on. I raised the front legs at the bottom, thinking it may be that the door was heavy and the fridge wasn't levelled properly. This lasted until now and it is now doing the very same thing several times a day. I raised the feet again a bit at the front but this has not fixed the problem. I reached out to GE and was advised that my warranty was only for two years but they could get a local GE maintenance company to reach out and they would give me a quote for a fix. I bought this fridge during the pandemic hoping it would be good but instead it is a source of constant stress. Fortunately I'm hearing from these reviews that Haier fridges only last about five years so maybe it will conk out soon and I will buy something good.

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    Staff

    Reviewed March 23, 2025

    I don’t know why we gave a Haier refrigerator a second chance. Our first turned off and on, leaving spoiled but cold food. We replaced it and ten years later purchased a second Haier to replace an LG. This new French door, bottom freezer refrigerator has lasted 2 years and is trying to give us food poisoning by turning off and not cooling, then cooling again. We’ve had repair people from Geek Squad out twice and lost about $500+ in rotting food. Do not buy a Haier!

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      PriceStaff

      Reviewed March 5, 2025

      No stars for this piece of trash refrigerator. Paid 1172.00 and it lasted 5 years. Don't waste your time or money on this brand. I gave it a try and I lost big time. I would not recommend this brand to no one. The seal which cost anywhere from 600 to 1000. Repair man said better to get a new one. Like I have that kind of money.

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      Customer Service

      Reviewed Jan. 22, 2025

      Worst refrigerator I have ever purchased. Less than 3 years old and it has failed. Stopped cooling completely. Had to throw out all my food including freezer items (all melted). Called the support number and they had no one in my area to service the unit. Called my trusted appliance tech who came in and did a diagnostic and the result is that one of the boards are bad or maybe both. Each at $200+ to purchase. Ordered the compressor board as hopefully the most likely cause. If I hadn't spent $1200 on this appliance I would just chuck it and never never buy another GE or Haier made appliance. I have never not had a major appliance that didn't last without issues for 10 or more years. Will stick with LG and Samsung products.

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      Customer Service

      Reviewed Nov. 19, 2024

      Haier corporation does not know how to fix refrigerators. They send out technicians with no knowledge in how to fix a refrigerator. They sent me out a technician that botched the repair and I asked for a refund for unsatisfactory service and I have been waiting since October 5 2024 for a refund and nothing called and emailed but totally invade my requests. A Very unhappy customer of this company.

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      CoverageStaff

      Reviewed Nov. 16, 2024

      I personally have a very bad experience. I bought a big inverter fridge and from day 1 there a door squeak and a vacuum issue. The technicians visited at least 12-14 times (can be confirmed in their records) in next 3 months to resolve the issues but failed miserably. I demanded a replacement which they say is not in their so-called policy. Last visit was done by some Manager and team, as I cursed them on social media. Till today my PROBLEM EXISTS!! I have given up on HAIER. NEVER AGAIN. Never.

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      Reviewed Sept. 26, 2024

      Friends if you wanted the Fridge for long years of use then please do not purchase....Very inferior product...It will be continously under breakdown...Breakdown friendly product. My Fridge is under breakdown since last three months.

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      Customer Service

      Reviewed June 21, 2024

      My Haier counter-dept fridge no longer works. It is only 3 years old. The front display panel is out. I called in a repair technician, after 2 weeks of back and forth of troubleshooting various parts, something "internal" was wrong; to paraphrase them, "it is an expensive piece of junk". Haier will not do anything to stand behind its product even if it fails within a short amount of time. Another crappy product destined for a landfill. Do not buy this product.

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      Customer Service

      Reviewed May 2, 2024

      I bought the Haier fridge about a month ago. I am not happy with the technology they are using; because it causes a lot of ice formation on the back wall and this is my second hier fridge. When I called them for the previous one they said that the warranty was gone and my fridge was faulty but it’s their technology that is faulty. The space is also very less. There is no depth and things get stuck to the ice on posterior wall. Won’t recommend it.

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      PriceStaff

      Reviewed March 26, 2024

      Worst product we bought in our life!!! The double-door refrigerator fallen down out of sudden. And the company doesn't even gives the claim and rejects the service. Those "so-called mechanics" are not even expertise in their work... It's like they have hired low-quality workers. The authorized service giver are declining to give the service... And above all this, they are charging for service charges of ₹500.

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      Haier author review by Sandy Baker

      Haier is one of the largest home appliance companies in the world. The company began in Qingdao, China and was founded in 1984.

      • Affordability: Haier is well reputed for making high-quality appliances and selling them at affordable prices.

      • Small size options: The company offers a wide selection of smaller fridges, convenient for customers who have a small space but want a bigger selection of fridges to choose from.

      • Eco-friendliness: Haier offers products with Energy Star ratings, which means that they use less energy than the traditional refrigerator and are better for the environment.

      • Access: It's easy to locate Haier refrigerators because the company distributes to more than 100 countries.

      • Community focus: Haier focuses on doing good in the communities the company is based in, and it recently launched a program with the Food Bank for New York City.

      by Sandy Baker Contributing Writer

      Sandy Baker has written for ConsumerAffairs since 2021. Along with the advice and information her articles provide to consumers, she’s written several books that focus on topics such as retirement planning, bankruptcy, business finance, estate planning and personal credit health.

      Haier Refrigerators Company Information

      Company Name:
      Haier
      Company Type:
      Private
      Year Founded:
      1999
      Address:
      1800 Valley Road
      City:
      Wayne
      State/Province:
      NJ
      Postal Code:
      07470
      Country:
      United States
      Website:
      www.haieramerica.com