Haier Appliances

An absolute nightmare from start to finish. Bought the fridge freezer five years ago. It broke down six times within three years and was replaced. On each occasion had to spend over two hours on phone before "help line" answered and arranged technician to come round - three weeks later! Replacement almost as bad. Broke down three times, then had reasonably good run of just over two years - so warranty ran out when it packed up yet again. Freezer okay, but rotor driving cold air from freezer to fridge kept icing up. Same problem, eight different technicians but all unable to solve problem. Am now looking for another fridge. Great shame. Fisher and Paykel used to be great company, with ultra reliable appliances, but gone to dogs since taken over by Haier.

We had purchased the Haier Washing machine (HWM 120) from the local office of Rawalpindi 15 days ago. We have received the machine on time after the online payment method, as suggested by the representative of Haier. The pipe supplied by Haier for the supply of water to the Machine is very small. The second issue is the connectivity of the water supply pipe with the exiting tabs or sanitary work. Then, I call the Haier service center and requested them to help me with the installation of the machine. After 3 hours of the complaint, I received a call from the Haier technician from our city and he told me that it is not our work. I asked him to give me the phone number of any person who can help me in this regard but no response and he insisted me to finish the complaint. Then we waited for 2 days and again call the service center of the Haier.

I have purchased Haier HSU18C-NMW3B model which having self clean technology. Self clean Technology provides complete wet wash of AC's indoor unit and keeps air clean with better cooling. It comes with hyper PCB which helps to provide cooling in extreme temperature up to 60 degree. Triple inverter Technology helps to take care of my cooling, my comfort and voltage fluctuation worries. Thanks to Haier for such wonderful product.

I bought Haier Ac HSU-19C-TFW5 last month. I bought it for my parents. It generates very Less noise and gives highest cooling because its fan and compressor work on dual DC inverter technology. And it has a very wonderful feature of self clean, where AC cleans itself on just a push of a button. It gave us a sense of security that we don't require any service guy to come to our home in present pandemic scenario. I really love Haier Ac's performance and commitment to deliver what they claim. Wonderful product, I recommend to buy Haier AC.

Okay, perhaps as far as handling medical emergencies the product might work just fine, but canceling this service has been an ongoing nightmare. About 6 months ago I "cancelled" this service. I got it for my 70 year old mother who doesn't really need it. It was a rash decision and she told me to just go ahead and cancel, so I did. Or at least I thought I did. After a month I got a warning that it hasn't been paid. I figured it must have been a mistake, then I was bombarded with emails and voice messages. Okay, something is wrong. I call them and they tell me that I need to return the equipment to properly close the account. I told them that I live on the other coast, and with covid 19 I don't want my elderly mother standing in the line at the post office. "Is there a way around this." "Nope." "Okay, so what do I do?" "Keep paying." "Fine, my mother's health is important. Can you convert it to monthly billing?" "Sure!" Nope! I got billed for a full year.

Purchased Haier HRF-336IDB Refrigerator in Pakistan. Its Temp Set function found out of order. Freezer Zone Temp was showing -18oC since it was unpacked and turned on and was not changing, even after 24 hrs. In addition, Fridge Zone Temperature was changing from nos. 1-7 but not setting/locking on desired no. Launched complaint, technical support came and said straight away that Freezer Zone Temp does not change at all.

Purchased a 49 inch Haier Smart TV through Home Credit last September 2, 2019. Last December 2019 we were strucked with a strong typhoon Ursula. The cable wire connected to the tv was hit by a falling tree that pulled the unit upside down causing it to hit to the floor and got damaged. Can we claim for a force majeure for it since I'm still paying for it even if its not in use anymore. Please help...

Your product is very good working but its spare parts is not available in market. For example my mobile l50 it's touch break and touch is not available in market so my product is waste but your product working very good.

The refrigerator lights broke and will cost over $100 for parts alone plus service. The refrigerator was less than 1yr old when I contacted Haier (horrible customer service. Delivery was a month after purchase.) I will NEVER buy Haier or GE products again... And I will keep going out of my way to spread the word to anyone. Shame on this company. DO NOT BUY THIS REFRIGERATOR MODEL #HRB15N3BGS.

This washer and dryer combo is the ABSOLUTE WORST PURCHASE I HAVE EVER MADE IN MY ENTIRE LIFE. For over $1200, you get a brand new machine that considers a full load of laundry to be one sock and one tee shirt. And then it takes 6 hours to dry your one sock and one tee shirt. And then after taking 6 hours to dry, it keeps the door locked for 45 minutes to let the one sock and one tee shirt cool down before it's safe to open.