Haier Air Conditioner Reviews
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About Haier Air Conditioner
Haier designs solutions to enhance consumers' enjoyment of home at every stage of life—from university to first apartment to all shapes of family living. Each solution champions intelligence, individuality and the human drive to create the perfect home, so that each interaction with the consumer is a new opportunity to bring ease and joy to everyday life.
Haier Air Conditioner Reviews
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- 4,886,447 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed April 28, 2026
Late response, negligence, unawareness, your product is good but service is bad, please uplift your service like or according to Voltas/LG who often take a quick response..Please tight your technician/service centers to upgrade its services into quick response attention. If you mind these things your product and services goes beyond reputed companies like Voltas/LG and so so.
Reviewed April 26, 2026
The worst brand when it comes in service and gas issue... I'm struggling with this issue since 15 days, but still no response, a waste of money. 🙏
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Reviewed Jan. 31, 2026
It is the worst when it comes to warming. It doesn't steadily blow hot air, it blows cold air half the time. It doesn't understand if the air temperature gets low. For example I set it to 25 degrees, it becomes 25 degrees and stops, doesn't work for half an hour and by the time the room temperature becomes 18 degrees.
Reviewed Nov. 14, 2025
Worst experience, since October 23 I have raised a concern regarding AC motor not working hence Haier agent told it will be done in 2 days, and today is 15 November. Till now no one contacted me. Still hoping it will be done soon.
Reviewed June 12, 2025
⚠️ NEVER BUY HAIER AC! Total waste of money. I’ve been struggling with gas leakage issues since purchase, and Haier’s so-called customer service is a complete joke — absolutely useless and irresponsible. They don’t care about customers once the product is sold. Zero accountability, zero solution. Pathetic product, pathetic service. Save your hard-earned money — avoid Haier at all costs. #HaierFail #WorstCustomerService #ACDisaster #NeverAgain #WasteOfMoney
Reviewed Nov. 30, 2024
Purchased a 36 btw unit for an apartment and it began giving me error codes after 2 1/2 years of use. Had an electrician check for any power variations in the apartment and everything checked out. I do not recommend this brand. Very unreliable.
Reviewed May 30, 2024
Poor customer service on Whatsapp Business. I am waiting for response after one of representatives asked me for number. 30 minutes of wait time, still wasting my time and did not responding. No ethics how to hold client for wait. He didn't asked me to wait and for how long. After sending my number I am just waiting. Waste of time, totally disappointed.
Reviewed May 22, 2024
I have 2 mini splits, on upstairs. One downstairs.. Worked great initially then the downstairs quit hearing and the upstairs no longer cools. The installation company no longer services or installs them. I called Haier for help and they had nad no help for me. They are bricks. Worst service ever.
Reviewed April 28, 2024
The Haier customer service is horrible. Less than a year and the AC has a pcb problem. It is not working. Customer care not responding. We are experiencing a heat wave with temperatures about 45 degrees centigrade and this is their behaviour. Never buying any product from this brand again.
Reviewed April 22, 2024
This is truly a five star company. I wouldn’t use anyone else. This is truly a five star company. I wouldn’t use anyone else when it came to my heating or air-conditioning needs. Hope to see him again in the Fall.
Haier author review by ConsumerAffairs Research Team
Haier is a wholly owned subsidiary of the Haier Group. As a global company specializing in consumer electronics, Haier is recognized for their commitment to sustainability and community. They sell wall, ductless, PTAC and portable air conditioners.
Serenity Series: The Serenity Series air conditioners are the quietest window air conditioners on the market, so you can sleep comfortably and soundly without battling distractions from a noisy window unit. Listen to a comparison between the Serenity Series and a standard air conditioner online.
Easy extended warranty: Extend your warranty for an extra three months for free simply by registering your Haier product online. Along with a warranty extension, registering your product will give you more efficient servicing and exclusive access to Haier news.
Info Hub: Haier’s online Info Hub is the best place to figure out which model of appliance you really need. The “how to choose” feature takes you through an interactive survey to figure out with air conditioning solution is best for your home and lifestyle.
Online repair request and status update: Request repairs for your air conditioner online at any time. Select your preferred date and time along with any additional requirements. You will be contacted shortly with confirmation on your appointment and you can check your repair status anytime.
International: Haier is a global company and has air conditioning systems available in North and South America, Europe, Asia-Pacific, Africa and the Middle East. So no matter where you are in the world, you can have access to a Haier air conditioning system.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
Haier Air Conditioner Company Information
- Company Name:
- Haier
- Company Type:
- Private
- Year Founded:
- 1999
- Address:
- 1800 Valley Road
- City:
- Wayne
- State/Province:
- NJ
- Postal Code:
- 07470
- Country:
- United States
- Website:
- www.haieramerica.com