GE Air Conditioners Reviews

I have a 45 year old GE Air Handler and Compressor 1.5 ton that probably needs replacing soon. Cools great still! If the new GE units are built as well as this one, then I would look at them if priced correctly. Trying to find a reasonably priced installer.

Not happy with their product. Spent almost 12K for comfort and Given 10 years warranty for AC unit by Huft, installed 2021 only to have headache. AC having a leak since 2025, and I have spent a lot of money on refrigerant and Huft failed to registered it with GE. I am getting the go around and Huft want to charge me $1200 to fix it with GE parts on top of what I have already paid for refrigerant, then pay for additional refill of refrigerant after coil replacement. So possibly coming up with extra 5k after all said and done.

Our home was totally flooded by Hurricane Ian on September 28, 2022. After a 2-year journey, we finally got our lives and home back together. In that process, we purchased all brand new GE Profile Appliances. Our Microwave wasn't even 2 years (according to the manufacture date) old before the control board went bad and part of the clock light has since gone out. I was told it would be cheaper to buy a new one than to get it repaired. Some of the buttons still work, so we have been making do with that.

My children purchased a GE® 9,850 BTU SACC Smart Portable Air Conditioner for Medium Rooms up to 550 sq ft. (14,000 BTU ASHRAE) as a Father's Day Gift for me. I contacted GE.ca regarding the GE Air Conditioner as it arrived without a remote or owners manual. The agent noted there is a policy of 7-days after arrival to request for missing parts.

Purchased 4 GE Zoneline PTAC units within the past year and a half. Two of which needed service within the first few weeks resulting in GE handing me off to Bodewell, their service company, who on both occasions tech ordered wrong part resulting in more scheduled appointments. Two others arrived with gash in cover, same location and in size. GE took no responsibility and referred my to Ferguson. One unit needed three different repairs. GE offered to sell me a new one, more than the cost of Ferguson. GE is not a reputable company to deal with at all. Choose from the other many companies that manufacture this type of product. GE service is truly one of the worst I have encountered. The representatives that answered the phone were all ineffective and never followed through. DON'T BUY GE BOTTOM LINE.

All GE products are pieces of crap. I bought a home with everything GE (New). They have all failed. Reason? Their keypads or electronic boards always fail due to moisture accumulation or short circuits. I had replaced some GE with GE, but even the new ones failed within a year, especially AC and range microwaves, ovens and Dishwashers. After back and forth with GE, I got one AC replaced, and it also failed. I gave up and luckily I managed to repair them myself by insulating the internal electrical panels with foam to limit moisture. That has kept them going. Stay away from anything GE.

Hi. I bought a GE Window A/C Model # AHTR12ACH2 last Oct 4/2024. It only works for a full year. On Oct 5/2025, shows an E-14 problem on screen. Returned it to my local Home Depot for a warranty but they will not accept returns, because the warranty was due, only for one day. I called me local GE appliance tech services but the repair exceeds $300.00 and the appliance only cost $500.00. It doesn't worth the repair. It's hurt that I paid for this appliance with my Home Depot Credit Card and I still paying. So please, don't buy this piece of junk..!!

We purchased a window unit in April. In early August it stopped cooling. We called the number for warranty work and have had their recommended repair service come out. It is the hottest time of year here. We are now waiting for parts, which we were told will likely be 2 weeks plus. Then we will need to wait for a time when they can come out to replace the part. The repairman is not hopeful that the part will fix the problem but he has to follow the PLAN. Once he can say it is not fixable we can BEGIN the process of replacing our unit. (which we are told could take another couple of weeks.) Honestly, it this the best GE can do? We are in our 80’s, sitting in a hot house in South Texas with temperatures in the 90’s outside. We are doing our best to keep cool but GE is not giving us much assistance here. Oh they have offered us $50 for the inconvenience. Maybe that will cover the Gatoraid.

We installed a new GE air conditioner 3 months ago. It recently started rattling loudly and spitting water all over the floor. We replaced it this evening with another GE. Big mistake. Same problem with this brand new unit. Buy another brand.

We purchased a central GE air conditioner in 2022 and the unit stopped working this May 2025. It is on warranty but has been out of service for 2 months with no end in sight. They keep offering solutions to our technicians which do not work. Instead of replacing the unit we are expected to suffer until someone somewhere can fix the problem. Please do not consider a GE product because their product, warranty and service is absolutely unacceptable.

I have a 2022 Forest River motorhome with 2 GE A/C units, and I am now replacing my 7th unit since 2022. Every year they leak all refrigerant out and last time it was only 2 months before it all leaked out. They literally just changed one out that was bad as soon as they installed it. Now I am waiting on #7 to arrive so they can install it. I have wasted so much time driving back and forth to get these replaced and not to mention the hot days we have had while camping which is what we bought this for. I just filed a complaint my case # is **. I am ready to contact my lawyer if GE does not step-up and resolve this issue and make it right. I want them to buy me 2 different brand units that don't have issues and pay to have them replaced with units that are of a good quality and issue free. ** Chad **

It's not even a year old and it has been on all day and outside is 75 and I have it on cool and high for over 6 hours now and in here it is 74.1 and it's set at 64 and the water is always running out the back because they're smart and plug the drain hole. It's a horrible ac. I can't imagine when it 100. What's it going to be in room 99.

My air conditioner didn't break. I bought a brand new 12000 BTU GE Profile to replace the 8000 BTU Frigidaire that wasn't strong enough for my 300 sq ft living room. Plugged it in. It blew "cool" air very gently and couldn't handle a 300 ft room in 80 degree weather. Set it to 64 degrees for 2 hours and the room never went below 78 degrees. Took it back to the store and demanded that they replace it immediately. Brought the replacement home...SAME THING! Put my old 8000 BTU Frigidaire unit back in the window. It was 74 degrees in 19 minutes. I did a little research on GE. Turns out, it's not even GE. It's some ** company. GE products are complete garbage. Lost a customer forever! Never buying another GE product again. Total scam!

Purchased an 8300 BTU GE window unit room air conditioner in August 2023. Unit already not cooling. Went through all troubleshooting possibilities and assuming it just needs a coolant. As A/C repair services only service central A/C units, I contacted GE Customer Service. Representative was very nice but it seems that GE doesn't have parts for this "older" unit, so they don't provide repairs. All they could offer was a $100 rebate towards a new unit. Clearly declined as unit was not cheap to begin with and if it's not working after less than 2 years, why would I buy another GE appliance? They've lost my business for any appliances in the future period.

If I could rate it at 0 I would. We purchased a 6000 BTU window unit and in three weeks, the fan blade broke thru the back of the unit. Tried to take it back to store we bought and they required an RA #. Called GE, they would not provide one unless store called. Went back/forth for several days. Finally got the store to call and they were so frustrated with the service from GE the store provided us a refund. GE basically knows their product sucks and won’t deal with refunds. I recommend you NEVER buy one.

Last week, I purchased a GE AWGH08WWF1 Model number. Serial Number TZ084006Z. This is a heat/cool window unit. I live in a very small house with insulated wall, attic and crawlspace. However, the house does not have any heat. This unit does NOT NOT NOT put out any heat. I have contacted GE. They offered for me to return the unit and they would provide me with a certificate to purchase a new one. THIS IS NO GOOD. Why would I purchase a new unit that will NOT PUT OUT HEAT. I would be returning one bad unit for another bad unit. They will NOT send out someone for this unit to check it. Nor can they help me with the 3 year warranty I paid for. I will NEVER purchase anything from GE again. What they advertised is NOT correct. This unit stays on 24/7 and does not put out any heat. DO NOT BUY this unit!! $489 from Lowe's.

I would never ever buy another GE product again. I purchased my AC in July 2023. And this year July 2024 the AC started to give me issues. The AC only goes in the window when it summertime. It come back out when it’s not. AC was in the AC was in the window for a month. Filters were cleaned and all of a sudden all this water came inside my apartment from the AC. Contacted GE and they gave me the runaround. I have severe asthma and other severe medical conditions also. I would never buy another GE PRODUCT and I repeat another GE product.

I am one hundred percent satisfied with the companies resolution. Even though the product was out of the warranty period they sent me a refund for half the cost of the AC.

I just purchased a G E window air conditioner at Home Depot. 12 Miles round trip. Got home. Took air conditioner to second floor. Then assembled and went to plug in and noticed the ground plug was broken. I looked at the engineering how the ground plug was assembled and it looks like defective engineering. I would expect a lot better Quality -- Quality control from a company like G E. Now I have to package the air conditioner back up and waste gas and a half day going back to home Depot. What a hassle. What a bad experience. This sucks. It is 11:00. Home Depot is closed so I will have to sweat it out tonight on this 95 degree night.

I recently purchased 2 of the inverter smart view units, an 8000 btu unit for my bedroom and a 10000 unit for my living room. The units look nice and my goal was to not lose a lot of my view and the advertised quietness of these units. The first one I received had to be returned as the control panel was not communicating properly with the components. Despite the red flag I waited for a replacement. In the meantime I installed the second unit in my bedroom. I like how the unit is energy efficient and looks much better than the old larger units. When the fan is on low I can feel the air circulate around the entire room. But, it rattles and vibrates constantly at different levels and variables so my best bet is to run it on high and chill the room then, shut if off when I want to go to sleep. Not happy about that process.

I used Aire Serv last year to install two mini split systems. They have been a lifesaver for a room that I can never keep at the right temperature. I recently decided to make an adjustment to one of them.

Everyone at the office was personable and helpful, They show me varieties ac, They maintained consistent professionalism and polite communication throughout the process... Thank you for suggesting the right product.

The operators are very helpful over the phone for support. As it was, it was a pleasure to have the installation team in and around our home and they left us with a working system and no mess. Also our thanks to the office team who made the survey,.

I've always bought GE ACs, and had money to get the 10000 btu this time. No it hasn't been this hot, for this long, in a very long time. BUT we have had 100 plus degree weather before and never had an issue with the smaller btu ones. This 10000 btu has shut itself down more times than I can count. It's disappointing that this is what it's meant to be used for, to cool down in summer, and it can't even do that. I went with Frigidaire for my bedroom (other one is in kitchen around same size as bedroom) and it's an 8000 btu and still going strong, even in this heat. What has happened to GE? It used to be my absolute number one to go to..

Bought the unit last summer and stored it during the winter. This year used the unit for only a month. It was used mostly late afternoon and evening. The blower/fan motor started making noises. It got too loud to have on during hot humid nights in the bedroom. Within 2 weeks the blower motor froze and the unit stopped working completely. Of course it is past the year warranty and this is the second unit that has done this. GE replaced the first unit and now the second unit is also done.

I have bought 2 air GE air conditioners from Walmart in the last several years. The First One I bought cost over 400 dollars and it was barely used because the time I bought it wasn't in season. It went out right after the warranty did, They wouldn't fix it.. I sold it for scrap iron. Not thinking, Last year I bought an 8000 BTU. It worked decently at first but gradually I noticed that the compressor seemed to kick off and on a lot. I used it this Spring in May, It quit working entirely June 16th, It was delivered on May 5th of last year but wasn't used much until this year. It was one month out of warranty and they would not replace or fix it.. GE used to make the best products. They sold to China, now they make Cheap junk from Walmart just like the rest.. Sad

I would like everyone to know that GE appliances are not any good. They do not stand by their warranty. I bought a new GE air conditioner at Lowe's. It run good for about two weeks then it quit. The GE co will not do nothing. They won't make it up so buyers beware. Another family member has bought three AC units. All have torn up within 4 to 6 weeks. I will never purchase nothing GE sells.

I purchased a GE Model ACH14AZW1 window a/c unit in 8/2020. We only have need of a/c maybe 8-10 times per year. The first season I used it maybe 8 times. It worked very well. I removed it from the window for the winter/spring and brought it back out in July 2021. It still looks brand new. I used it 2 times and the 3rd time of turning it on, it is beeping, blinking, and will not stay on for more than a few seconds. I went through the steps recommended to clean the filter (which was not really dirty) and to unplug for a few minutes.

I recently purchased an air conditioner/heater window unit for a room that I added onto my house. When the unit was installed, I turned the heat on and noticed that there was no heat coming out. I had someone to come look at the unit to make sure I had the settings right and he informed me that it was right but the unit wasn't blowing out heat. Take into consideration that I had the unit temperature setting to 86 degrees.

Bought the unit on May 1st 2020 and had to return it on May 6th 2020 because it stopped working. The replacement unit was the same make and model and it worked 4 and a half months before it stopped working. Trying to get warranty service has been extremely difficult and frustrating. Page 17 of the user manual says that a postage paid box will be provided to return the defective unit and a new unit or refund will be provided. But when I FINALLY was able to get a customer support person on the phone I was told that I would have to purchase another unit, send them the receipt and then they would reimburse me with a check that was going to take 6 to 8 weeks before I would receive it. The next day I tried again to get in touch with customer support and was placed on hold. After about 15 minutes the automated system gave me an option to be called back which did not happen until the next day.

We are now in the process of returning our THIRD GE window unit in less than 2 months. All with the same exact problem. The compressor won't kick on and the display panel doesn't work. The unit thinks someone is constantly pushing the up button so it keeps setting itself to 86 degrees. ALL 3 Units have done this. This is no coincidence. GE just makes terrible window units. The first 2 were smaller 115 volts and the 3rd was a bigger 230 volt. Size, voltage, and cost obviously don't matter. And even if we opted to have the motherboard replaced to fix the problem, we couldn't because they are made in China and are all on backorder. Do Not waste your time or money with a GE window unit. We will be going with a different brand this time.

Bought GE air conditioner for my bedroom. Only Used it 4 months (June- Sept 2019) and didn’t use again until this June. After 2 weeks started making crazy noise and freezing up. Also shooting water out front. 2 days past warranty. Had to purchase another and it sure wasn’t a GE.

Worst period, window 8lb mauls. ac period. I have seen. Red filter light is on blinking, not way to reset, even after cleaning filter, WiFi connectivity isn't there- button will not light up nor is there any indication on Wifi that its is emitting. Temp controls are way off. If set for 78, temps range from 67-85. Can't uninstall it as I am disabled now. Am tempted to unbolt it, drop to outside and hold a media event, with 8lb mauls.

I've owned this GE smart air conditioner for maybe a month. Today the filter light was on. Soni took it out and rinsed it then put it back in. Light went out. Then 2hrs later it's all iced up. I had to turn it off because it was not cooling for one and it was making such loud noise I was afraid it was about to just blow up. This air conditioner was $400! I've had it a month! Now I gotta haul it out of the window and back down 2 flights of stairs and hope I can get it into my car. This this barely a month old wth????

I thought I was buying a better quality unit by going with a GE model. I am very disappointed in this product and the warranty. The unit simply will not turn on and work at all after only a month of use. When it did work, it worked well. All of a sudden it stopped working. Tried everything to remedy. Reset the plug, cleaned the filter which was not even dirty, did not run long enough to accumulate. Keyboard pad lit up completely every light was on. Then it just died. Will not turn on. So now trying to use the 1 year warranty it supposedly came with. Impossible!

Bought a General Electric window unit air conditioner (Model GE Air conditioner AER05LX L1) at the end of last summer when one of my old units conked out. As it was at the end of season and we had a cool snap, I waited on installing it until this year. After installing it (and two other units by a different manufacturer) it worked fine. Then we had a couple days of rain and lower temp where the unit was turned off. After the rain and when temp started to rise, I turned it back on only to have it literally spewing water out the unit into the room from the fan compartment. I removed the plate over the optional 'max drain' hole. Some water drained out. I turned the unit on again, and it still spewed water into the room. I'm talking needing a bath towel to sop it all up with.

We bought a GE window air conditioner at Lowe’s a little over a month ago. It is properly installed, yet within less than an hour or so of being turned on begins to make loud crackling sounds as it fills with ice. Then after a couple of hours it begins shooting out the ice onto my furniture, and I need to shut it off and wait for it to defrost. This morning while lying in bed I was hit on my chest by a piece of ice it shot from across the room. I called GE and spoke with someone (Aden?) who told me that the air conditioner is only made to be turned on for a few hours, not overnight! WTH???! I will NEVER buy a GE air conditioner again!!!!

I bought a GE GE AEZ12AVL2 AIR CONDITIONER not 2 years ago and it already quit. It worked for less than one summer and it kind of seemed as if it was not cooling well near the end of the season. I turned it on this year and if wont even cool. Now I find out they stopped making them. I understand why. Because they have some kind of defect. It wasn't even used a year. GE used to make long look lasting, dependable products. What happened? Stop selling things that don't work when you know they are defective. That's what's ruining your brand name. Just like these other importers. Don't just try to clear them out and stick the customer while you unload your garbage when you know it has a manufacturing defect. We wont come back when you shaft us.

I bought a 18000 btu/hr yesterday. After installing, found out it was not cooling and had very little airflow. So now I get to package it back up and take back to the store. I will never purchase any GE products again. Piece of junk. Buyer beware.

My unit is so loud while in cooling mode! Yet the unit is very cold. The unit is crazy noisy! I've called GE giving a service company. They say they are too busy. Told GE and now I'm being told I need to find service company!!! Let me say I'm not very happy! Sincerely Navy veteran