GE Air Conditioners Reviews

All GE products are pieces of crap. I bought a home with everything GE (New). They have all failed. Reason? Their keypads or electronic boards always fail due to moisture accumulation or short circuits. I had replaced some GE with GE, but even the new ones failed within a year, especially AC and range microwaves, ovens and Dishwashers. After back and forth with GE, I got one AC replaced, and it also failed. I gave up and luckily I managed to repair them myself by insulating the internal electrical panels with foam to limit moisture. That has kept them going. Stay away from anything GE.

Hi. I bought a GE Window A/C Model # AHTR12ACH2 last Oct 4/2024. It only works for a full year. On Oct 5/2025, shows an E-14 problem on screen. Returned it to my local Home Depot for a warranty but they will not accept returns, because the warranty was due, only for one day. I called me local GE appliance tech services but the repair exceeds $300.00 and the appliance only cost $500.00. It doesn't worth the repair. It's hurt that I paid for this appliance with my Home Depot Credit Card and I still paying. So please, don't buy this piece of junk..!!

We purchased a window unit in April. In early August it stopped cooling. We called the number for warranty work and have had their recommended repair service come out. It is the hottest time of year here. We are now waiting for parts, which we were told will likely be 2 weeks plus. Then we will need to wait for a time when they can come out to replace the part. The repairman is not hopeful that the part will fix the problem but he has to follow the PLAN. Once he can say it is not fixable we can BEGIN the process of replacing our unit. (which we are told could take another couple of weeks.) Honestly, it this the best GE can do? We are in our 80’s, sitting in a hot house in South Texas with temperatures in the 90’s outside. We are doing our best to keep cool but GE is not giving us much assistance here. Oh they have offered us $50 for the inconvenience. Maybe that will cover the Gatoraid.

We installed a new GE air conditioner 3 months ago. It recently started rattling loudly and spitting water all over the floor. We replaced it this evening with another GE. Big mistake. Same problem with this brand new unit. Buy another brand.

We purchased a central GE air conditioner in 2022 and the unit stopped working this May 2025. It is on warranty but has been out of service for 2 months with no end in sight. They keep offering solutions to our technicians which do not work. Instead of replacing the unit we are expected to suffer until someone somewhere can fix the problem. Please do not consider a GE product because their product, warranty and service is absolutely unacceptable.

I have a 2022 Forest River motorhome with 2 GE A/C units, and I am now replacing my 7th unit since 2022. Every year they leak all refrigerant out and last time it was only 2 months before it all leaked out. They literally just changed one out that was bad as soon as they installed it. Now I am waiting on #7 to arrive so they can install it. I have wasted so much time driving back and forth to get these replaced and not to mention the hot days we have had while camping which is what we bought this for. I just filed a complaint my case # is **. I am ready to contact my lawyer if GE does not step-up and resolve this issue and make it right. I want them to buy me 2 different brand units that don't have issues and pay to have them replaced with units that are of a good quality and issue free. ** Chad **

It's not even a year old and it has been on all day and outside is 75 and I have it on cool and high for over 6 hours now and in here it is 74.1 and it's set at 64 and the water is always running out the back because they're smart and plug the drain hole. It's a horrible ac. I can't imagine when it 100. What's it going to be in room 99.

My air conditioner didn't break. I bought a brand new 12000 BTU GE Profile to replace the 8000 BTU Frigidaire that wasn't strong enough for my 300 sq ft living room. Plugged it in. It blew "cool" air very gently and couldn't handle a 300 ft room in 80 degree weather. Set it to 64 degrees for 2 hours and the room never went below 78 degrees. Took it back to the store and demanded that they replace it immediately. Brought the replacement home...SAME THING! Put my old 8000 BTU Frigidaire unit back in the window. It was 74 degrees in 19 minutes. I did a little research on GE. Turns out, it's not even GE. It's some ** company. GE products are complete garbage. Lost a customer forever! Never buying another GE product again. Total scam!

Purchased an 8300 BTU GE window unit room air conditioner in August 2023. Unit already not cooling. Went through all troubleshooting possibilities and assuming it just needs a coolant. As A/C repair services only service central A/C units, I contacted GE Customer Service. Representative was very nice but it seems that GE doesn't have parts for this "older" unit, so they don't provide repairs. All they could offer was a $100 rebate towards a new unit. Clearly declined as unit was not cheap to begin with and if it's not working after less than 2 years, why would I buy another GE appliance? They've lost my business for any appliances in the future period.

If I could rate it at 0 I would. We purchased a 6000 BTU window unit and in three weeks, the fan blade broke thru the back of the unit. Tried to take it back to store we bought and they required an RA #. Called GE, they would not provide one unless store called. Went back/forth for several days. Finally got the store to call and they were so frustrated with the service from GE the store provided us a refund. GE basically knows their product sucks and won’t deal with refunds. I recommend you NEVER buy one.