GE Air Conditioners Reviews

My children purchased a GE® 9,850 BTU SACC Smart Portable Air Conditioner for Medium Rooms up to 550 sq ft. (14,000 BTU ASHRAE) as a Father's Day Gift for me. I contacted GE.ca regarding the GE Air Conditioner as it arrived without a remote or owners manual. The agent noted there is a policy of 7-days after arrival to request for missing parts.

Purchased 4 GE Zoneline PTAC units within the past year and a half. Two of which needed service within the first few weeks resulting in GE handing me off to Bodewell, their service company, who on both occasions tech ordered wrong part resulting in more scheduled appointments. Two others arrived with gash in cover, same location and in size. GE took no responsibility and referred my to Ferguson. One unit needed three different repairs. GE offered to sell me a new one, more than the cost of Ferguson. GE is not a reputable company to deal with at all. Choose from the other many companies that manufacture this type of product. GE service is truly one of the worst I have encountered. The representatives that answered the phone were all ineffective and never followed through. DON'T BUY GE BOTTOM LINE.

All GE products are pieces of crap. I bought a home with everything GE (New). They have all failed. Reason? Their keypads or electronic boards always fail due to moisture accumulation or short circuits. I had replaced some GE with GE, but even the new ones failed within a year, especially AC and range microwaves, ovens and Dishwashers. After back and forth with GE, I got one AC replaced, and it also failed. I gave up and luckily I managed to repair them myself by insulating the internal electrical panels with foam to limit moisture. That has kept them going. Stay away from anything GE.

Hi. I bought a GE Window A/C Model # AHTR12ACH2 last Oct 4/2024. It only works for a full year. On Oct 5/2025, shows an E-14 problem on screen. Returned it to my local Home Depot for a warranty but they will not accept returns, because the warranty was due, only for one day. I called me local GE appliance tech services but the repair exceeds $300.00 and the appliance only cost $500.00. It doesn't worth the repair. It's hurt that I paid for this appliance with my Home Depot Credit Card and I still paying. So please, don't buy this piece of junk..!!

We purchased a window unit in April. In early August it stopped cooling. We called the number for warranty work and have had their recommended repair service come out. It is the hottest time of year here. We are now waiting for parts, which we were told will likely be 2 weeks plus. Then we will need to wait for a time when they can come out to replace the part. The repairman is not hopeful that the part will fix the problem but he has to follow the PLAN. Once he can say it is not fixable we can BEGIN the process of replacing our unit. (which we are told could take another couple of weeks.) Honestly, it this the best GE can do? We are in our 80’s, sitting in a hot house in South Texas with temperatures in the 90’s outside. We are doing our best to keep cool but GE is not giving us much assistance here. Oh they have offered us $50 for the inconvenience. Maybe that will cover the Gatoraid.

We installed a new GE air conditioner 3 months ago. It recently started rattling loudly and spitting water all over the floor. We replaced it this evening with another GE. Big mistake. Same problem with this brand new unit. Buy another brand.

We purchased a central GE air conditioner in 2022 and the unit stopped working this May 2025. It is on warranty but has been out of service for 2 months with no end in sight. They keep offering solutions to our technicians which do not work. Instead of replacing the unit we are expected to suffer until someone somewhere can fix the problem. Please do not consider a GE product because their product, warranty and service is absolutely unacceptable.

I have a 2022 Forest River motorhome with 2 GE A/C units, and I am now replacing my 7th unit since 2022. Every year they leak all refrigerant out and last time it was only 2 months before it all leaked out. They literally just changed one out that was bad as soon as they installed it. Now I am waiting on #7 to arrive so they can install it. I have wasted so much time driving back and forth to get these replaced and not to mention the hot days we have had while camping which is what we bought this for. I just filed a complaint my case # is **. I am ready to contact my lawyer if GE does not step-up and resolve this issue and make it right. I want them to buy me 2 different brand units that don't have issues and pay to have them replaced with units that are of a good quality and issue free. ** Chad **

It's not even a year old and it has been on all day and outside is 75 and I have it on cool and high for over 6 hours now and in here it is 74.1 and it's set at 64 and the water is always running out the back because they're smart and plug the drain hole. It's a horrible ac. I can't imagine when it 100. What's it going to be in room 99.

My air conditioner didn't break. I bought a brand new 12000 BTU GE Profile to replace the 8000 BTU Frigidaire that wasn't strong enough for my 300 sq ft living room. Plugged it in. It blew "cool" air very gently and couldn't handle a 300 ft room in 80 degree weather. Set it to 64 degrees for 2 hours and the room never went below 78 degrees. Took it back to the store and demanded that they replace it immediately. Brought the replacement home...SAME THING! Put my old 8000 BTU Frigidaire unit back in the window. It was 74 degrees in 19 minutes. I did a little research on GE. Turns out, it's not even GE. It's some ** company. GE products are complete garbage. Lost a customer forever! Never buying another GE product again. Total scam!

Purchased an 8300 BTU GE window unit room air conditioner in August 2023. Unit already not cooling. Went through all troubleshooting possibilities and assuming it just needs a coolant. As A/C repair services only service central A/C units, I contacted GE Customer Service. Representative was very nice but it seems that GE doesn't have parts for this "older" unit, so they don't provide repairs. All they could offer was a $100 rebate towards a new unit. Clearly declined as unit was not cheap to begin with and if it's not working after less than 2 years, why would I buy another GE appliance? They've lost my business for any appliances in the future period.

If I could rate it at 0 I would. We purchased a 6000 BTU window unit and in three weeks, the fan blade broke thru the back of the unit. Tried to take it back to store we bought and they required an RA #. Called GE, they would not provide one unless store called. Went back/forth for several days. Finally got the store to call and they were so frustrated with the service from GE the store provided us a refund. GE basically knows their product sucks and won’t deal with refunds. I recommend you NEVER buy one.

Last week, I purchased a GE AWGH08WWF1 Model number. Serial Number TZ084006Z. This is a heat/cool window unit. I live in a very small house with insulated wall, attic and crawlspace. However, the house does not have any heat. This unit does NOT NOT NOT put out any heat. I have contacted GE. They offered for me to return the unit and they would provide me with a certificate to purchase a new one. THIS IS NO GOOD. Why would I purchase a new unit that will NOT PUT OUT HEAT. I would be returning one bad unit for another bad unit. They will NOT send out someone for this unit to check it. Nor can they help me with the 3 year warranty I paid for. I will NEVER purchase anything from GE again. What they advertised is NOT correct. This unit stays on 24/7 and does not put out any heat. DO NOT BUY this unit!! $489 from Lowe's.

I would never ever buy another GE product again. I purchased my AC in July 2023. And this year July 2024 the AC started to give me issues. The AC only goes in the window when it summertime. It come back out when it’s not. AC was in the AC was in the window for a month. Filters were cleaned and all of a sudden all this water came inside my apartment from the AC. Contacted GE and they gave me the runaround. I have severe asthma and other severe medical conditions also. I would never buy another GE PRODUCT and I repeat another GE product.

I am one hundred percent satisfied with the companies resolution. Even though the product was out of the warranty period they sent me a refund for half the cost of the AC.

I just purchased a G E window air conditioner at Home Depot. 12 Miles round trip. Got home. Took air conditioner to second floor. Then assembled and went to plug in and noticed the ground plug was broken. I looked at the engineering how the ground plug was assembled and it looks like defective engineering. I would expect a lot better Quality -- Quality control from a company like G E. Now I have to package the air conditioner back up and waste gas and a half day going back to home Depot. What a hassle. What a bad experience. This sucks. It is 11:00. Home Depot is closed so I will have to sweat it out tonight on this 95 degree night.

I recently purchased 2 of the inverter smart view units, an 8000 btu unit for my bedroom and a 10000 unit for my living room. The units look nice and my goal was to not lose a lot of my view and the advertised quietness of these units. The first one I received had to be returned as the control panel was not communicating properly with the components. Despite the red flag I waited for a replacement. In the meantime I installed the second unit in my bedroom. I like how the unit is energy efficient and looks much better than the old larger units. When the fan is on low I can feel the air circulate around the entire room. But, it rattles and vibrates constantly at different levels and variables so my best bet is to run it on high and chill the room then, shut if off when I want to go to sleep. Not happy about that process.

I used Aire Serv last year to install two mini split systems. They have been a lifesaver for a room that I can never keep at the right temperature. I recently decided to make an adjustment to one of them.

Everyone at the office was personable and helpful, They show me varieties ac, They maintained consistent professionalism and polite communication throughout the process... Thank you for suggesting the right product.

The operators are very helpful over the phone for support. As it was, it was a pleasure to have the installation team in and around our home and they left us with a working system and no mess. Also our thanks to the office team who made the survey,.