Hague Quality Water Reviews

I got Hague whole-house water filtration system and RO in kitchen sink back in 2018 from JBC (dealer of Hague). The same company had been doing annual filter changes. It's not time for filter change yet, but the water flow from RO faucet in kitchen sink has slowed down completely, and when I reached JBC, no one responded, it's been few days.

My experience with Hague Quality Water of Maryland started in June 2024, and a year later I completely regret the $1,395 I spent. While their technicians and customer service were fine, I was sold an Upflow Water Neutralizing System, which I later learned is not recommended for well water—though many companies still sell it that way.

It says Hague has a lifetime warranty.?? I had a local Hague technician (Morrison Heating Cooling Plumbing) come to my house to fix a problem and was told there was no warranty, my system isn't even 2 years old. I was charged $595.00 for a small air draw elbow that I could have replaced myself for about $20 for the part, where is the warranty? Don't even try and get ahold of anybody at Hague for any technical issues because you're not going to find a phone number. However Morrison had no problem getting through with questions.

As a plumber.... And this is great... I received a phone call from someone after filling out a prize for At a concert I attended. And was asked the usual, do you own your own home? Are you married? What's your spouse's name? Do you have kids? How long have you owned your home?... yadddaaaaa. Once I informed her, I was a union plumber of 18 years and that I would not be letting somebody do work in my own home let alone somebody of their reputation cold calling with no transparency, which is not a reputable thing to do... I told her to keep her complementary gift and not to send a technician to my home for a water test so I could be hassled into working in my own home for something I have already done myself. Beware of people like this.

I’ve been using Hague Quality Water International for my water treatment needs, and I couldn’t be more impressed! From start to finish, their customer service & installation technician have been top-notch. The team took the time to thoroughly assess my water quality and recommend the perfect solution for my home. The water softener system they installed works flawlessly, and I’ve noticed a significant difference in the water’s taste, feel, and overall quality. Not to mention, the efficiency of the system has saved me money on energy and maintenance costs. What really stands out is their dedication to ensuring customer satisfaction. They were incredibly professional, knowledgeable, and courteous throughout the entire process. I highly recommend Hague Quality Water International to anyone looking for reliable, high-quality water treatment solutions. They’re a company you can trust!

I purchased the Hague Hydroclean HC3 about about 5 years ago. The price was in line with other water softeners at this level, which is a few steps above what one would get a the big box stores. I've had to have it serviced once in the time that I have owned it. The dealer installer came out and took care of the issue, no problem. I'm on a well and have extremely hard water (350-450 ppm) and this system does seem to be at the max in what it can handle, it keeps the hardness down to a manageable level.. I've found that maintenance is key, as is making damn sure it doesn't run low on salt.

I had WaterMax 60 series and RO System installed 19 years ago - NEVER worked as promised and didn't do a thing for the high iron content in the water so there was no promised spotless car washing, no lack of buildup on faucets, showerheads, etc. Had the RO removed many years ago and the WaterMax hasn't worked at all for about 10 years. Local dealer wanted a fortune to repair it because the sun was damaging it. I found it interesting that the salesman AND the installer said there would be no problem installing the system on the side of the house, alas they were wrong! This is the Arizona desert!! What a waste of my hard earned money, can't even get it out of here for somebody else's spare parts. Forget their 25 year warranty, it's worthless.

We were recommended this service by a friend who had become a rep for Hague and believed in the product, now sadly departed. You will be locked into an open-ended contract very similar to a time-share with little to no way to extract yourself. The service can be and, in our experience, has been spotty at best. You will pay more for the equipment than you would if purchasing from a reputable plumbing contractor and will be told that the chemicals and filters associated with the treatment system will be provided in a timely manner (they won't be) free of charge -- which does you no good if they aren't in place when needed. You will be stuck with lease payments on the equipment in perpetuity unless you're lucky enough to die. Run, do not walk, away from any business with this company. If I had the option, Hague would get zero stars.

Had water softeners for over 50 yrs. Was told when we bought our Hague it would be the last we would ever need to buy again. Had it for 3 yrs and for the last year nothing but trouble. Dealer been out numerous times but has failed to fix the problem. It either has no soft water even though it regenerates or it’s so salty you can't use it. Have hard water scum on our stuff plus spots on dishes and silverware. So tired of fooling with this expensive piece of waste and would never spend that much money on something no one seems to be able to fix or know how.

This is the second water system I have purchased and so far the absolute worst overpriced system ever. I found out that if they are not the ones that service it, then they void the warranty. Mine was serviced like it was supposed to and the motor went out that recycles the system. That caused the water bill to be quit high. Now I am stuck with a 6500 dollar paper weight.