General Steel Reviews
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About General Steel
General Steel provides metal building solutions. It specializes in customizable metal building kits with tailored structures in various colors and materials to meet various industry needs. Its buildings range from 20 by 24 feet to 100 by 300 feet in size, and its structures are backed by a comprehensive warranty.
- Range of customizations
- Broad industry applications
- Structural, paint and roof warranties
- Limited size constraints
General Steel Reviews
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Reviewed Dec. 20, 2022
Heard the ad on Radio and called the number to check on year end sale numbers on a 20x 30 steel bldg. Talked to Justin ** and got the info I desired. He then looked up available units and found that He had a 20x32 but not the 20 x30. Made me a deal on it. I later found that our budget was below the cost quoted by about 1500.00 until after new year when new budget went into effect. He made it work and I am the owner of a new steel building within my budget. Good work and I look forward to doing business with General Steel in the Future. Will recommend to business associates.
Hi Danny, thank you for sharing your positive experience and for highlighting Justin's dedication to your project. It's great to hear we were able to get you into a new space within your budget. I'm sure the building will surpass your expectations and you will enjoy it for many years to come. We appreciate the opportunity to earn your business.
Reviewed Dec. 13, 2022
I would strongly recommend General Steel to anyone looking to build a steel building. We are building a 40 by 50 foot storage barn. The staff at General Steel was very helpful and knowledgeable about the product and the process of ordering and building the structure. Ryan, Andy and Kasey just to name a few were a pleasure to work with and very helpful through the entire process. The building was also a great value and nearly 50% less than their competition.
Hi David, thank you for the endorsement and for taking the time to share your positive experience with Ryan, Andy and Kasey. We appreciate the opportunity to work with you on your barn project.
Reviewed Dec. 13, 2022
We really appreciate the opportunity to work with someone who is professional and very knowledgeable of his job. He guided us through the process of getting a lot of things done with our new building. Brender constantly communicated with us by email or phone to keep informed about our Barndomium. My husband and I really enjoyed working with him.
Hi Cathy, thank you for giving us the opportunity to work with you and your husband on your barndominium project. I appreciate you taking the time to share your positive experience and pointing out our team's dedication to your project.
Reviewed Dec. 1, 2022
I got a few quotes from other companies and then my father recommended general steel. Their quote was a lot more reasonable than the other companies. After requesting the quote they promptly contacted me and the experience has been great. Everyone I’ve dealt with has been friendly and helpful.
Hi Jake, awesome to hear that your father recommended us, what a compliment. Thank you for giving us the opportunity to work on your project and for taking the time to share your positive experience with our team, we appreciate it!
Reviewed Nov. 17, 2022
General Steel was awesome! Jonah ** as a Project Coordinator was great. He helped us with our purchase of 40x80x22 building, that we will turn into a barndominium. He was very knowledgeable and very easy to work with. He answered all of our questions and if he didn't know something he would find out and call us back within an hour. Our experience was easy and effortless and we would highly recommend working with him.
Hi Whitney, thank you very much for writing a detailed review. I appreciate you mentioning Jonah's dedication to your project and you trusting our team with your barndominium project.
Reviewed Nov. 15, 2022
I highly recommend General Steel for steel building kits and planning. The staff was excellent; they were knowledgeable, attentive and provided a fast turn around for my building. Logan and Ken were great to work with and I received quotes from multiple other companies. General Steel had the best prices, fastest turn around and was the most professional.
Hi Matt, thank you very much for the compliments, it's great to hear you found our staff to be the most dedicated to your project and our pricing to be competitive. I appreciate you pointing out Ken and Logan specifically, I will pass your thoughts along to both of them.
Reviewed Nov. 14, 2022
I ordered 2 30 x 210 self storage units. I worked with Brandon and the entire team at General Steel and they were very easy to work with and answered all my questions. I would definitely recommend them to other self storage builders.
Hi Jessica, thank you for choosing General Steel for your mini storage project. We appreciate you taking the time to share your positive experience and your endorsement for future customers.
Reviewed Oct. 28, 2022
We had looked at (3) companies to buy a building. General Steel was the best of the (3) knowledge, price & customer service. John our salesman was extremely helpful. He was very up on the product he is selling. Ryan is very helpful with the drawings.
Hi Richard, thank you for taking the time to write a review. Our pricing is always competitive, I appreciate you highlighting Jon's experience and service as what really set us apart. Our people are our competitive advantage.
Reviewed Oct. 24, 2022
Tyler was helpful with our order. He helped us get everything picked out and get our order processed very quickly. He got us in touch with our project coordinator on the day of our order. We will definitely recommend Tyler to others.
Hi Jennifer, thank you for taking the time to share your positive experience. I appreciate you highlighting Tyler's dedication to your project, he has been with us for a very long time, we're lucky to have him.
Reviewed Oct. 18, 2022
Logan was the sales person I worked with and he was extremely helpful and accommodating. He followed up and answered all of my questions. He also included other members of his team as needed. I would recommend him to others. Thank You
Hi Mark, thank you for choosing General Steel for your 40x60 project. We appreciate you taking the time to share your positive experience and we are grateful for your endorsement.
Reviewed Oct. 10, 2022
I saw an advertisement on TV for General Steel. As soon as I called the # I was treated with courtesy and respect. Everyone was prompt and helpful. I was not familiar with some of the structures etc. The sales representatives helped me along the way in drawing and creating the building to be constructed. I would use them in the future and recommend them to other clients.
Thank you for reaching out to us about your project, we understand how important this endeavor is to you. It's great to hear you've found our team to be so helpful, we'll continue to help you navigate this project. We appreciate you taking the time to share your experience.
Reviewed Oct. 8, 2022
The sales rep. Answered all my questions right away and explained everything in detail. Laid all the cards out on the table, and got me a quote same day within 2 hours. Everyone else was almost a 2 day wait just for the quote. Their prices destroyed the competition while still have the knowledge and history to back their product up. I hands down will recommend this company to anyone and will be returning to them myself for our massive build project in 3 years.
Hi Shane, thank you for writing such a thoughtful review. It's great to hear we were able to get you a great price on your building in just a few hours, that is our goal with every customer. We appreciate you trusting us with your project, our team will continue to impress!
Reviewed Oct. 6, 2022
I will order from Gen Steel in the future. Great to work with, awesome people and fast. My salesman ( Brandon) was easy to work with. He understood what I was looking for, met the price point, design and was on time with each point of contact.
Hi Nicholas, thank you for taking the time to write a review. We appreciate you choosing General Steel for your project and your future endorsement is a great compliment.
Reviewed Oct. 4, 2022
Bought a building addition for a diesel shop. Called to get a quote and then the quote was the best so I bought from General Steel. Salesman referred me to the project manager which took it from there and discussed all aspects with me.
Hi Barry, thank you for choosing General Steel for your new shop and for taking the time to share your positive experience. It's great to hear you've enjoyed working with our team.
Reviewed April 22, 2022
I was in the market for a 30'x50' steel building to use for RV and boat storage. I contacted several companies who were too busy to get back to me or were not helpful at all. Then I spoke with Josh ** at General Steel. Josh is a knowledgeable professional who answered all my questions and helped me get started with the purchase of the perfect building for my needs. I've had the pleasure of working with Steve ** and Ryan ** as well; all have been very responsive and helpful ushering me through the entire process. I highly recommend General Steel and their entire team to anyone looking for a steel building at a competitive price. Thank you.
Hi Joe, thank you for taking the time to write a thoughtful review. I appreciate you highlighting Josh, Steve and Ryan's dedication to your project. I'm sure you will love your General Steel building.
Reviewed April 12, 2022
I own a small lawn care and handyman business and have been looking for a new shop. I was very please with general steel corp and the staff. They provided me with multiple options on my new shop and helped me stay within my budget. My order was delivered in a very timely manner and whenever I had a question or a concern it was very easy to contact Kasey **, Ryan **, and Alexander **. I would highly recommend General Steel Corporation to everyone, they are a awesome one stop shop.
Hi Samuel, thank you for the thoughtful review. It's an honor when a small business owner like yourself chooses us for their project. I appreciate you highlighting Kasey, Ryan, and Alex's dedication to the success of your project and it's great to hear you're happy with how everything turned out. Thanks again!
Reviewed March 21, 2022
Overall I am very happy with the experience. My salesman Alex was great. He answered all the questions I had and I ended up getting a good deal on the building. If you are looking for I metal building General Steel is a good place to start.
Hi Nick, thank you for sharing your positive feedback. It's great to hear Alex was able to get you a great deal on your building. I appreciate you choosing General Steel for your project, I'm sure you will continue to be impressed by the others we will assign to your project as it moves along. Thanks again!
Reviewed March 11, 2022
My experience with working with sales rep Alex was very positive. He was very knowledgable about the product, options and features and was very helpful. Helped me get to a decision quickly. He produced a proposal quickly and made the process easy.
Hi Mark, thank you for sharing your positive experience with Alex, he is a very valuable member of our team, your project is in great hands. We'd love to see photos of your aircraft hangar when it's completed, hangars are one of our most interesting building types.
Reviewed March 8, 2022
I’ve purchased a 30‘ x 24 x 14‘ metal building from General steel. Could be used over the garage/shop at my house. A project facilitator Andy ** was very helpful and what I was looking for. I would recommend Andy, very friendly, thoughtful and helpful. You assisted in helping me find a building package before prices went up. I would buy from him again. Thanks Andy.
Hi Stephen, thank you for taking the time to share your positive experience. I appreciate you endorsing Andy for other customers and any other buildings you may need in the future, he is a great Project Consultant. I'm sure you will find the others assigned to your project equally impressive as you move through our procurement and fulfillment divisions. Thanks again, we're looking forward to ensuring your garage/shop project is a great success!
Reviewed March 3, 2022
So far it has been a great experience. They got right back to me. They were quick to consult the team and get back to us with changes. They have been very friendly and helpful. The price has been very competitive.
Hi Natalie, thank you for choosing General Steel for your project and for taking the time to share your positive feedback. It's great to hear you've had such a great experience, we'll be sure to continue to exceed your expectations.
Reviewed Feb. 12, 2022
We were super happy working with Gen Steel. Strongly recommend them. We got a dutch style Barn building 50x75 that will become our barndominium. They were very patient answering all of our questions. We'll plan to update our review after we work on next steps!
Hi Paola, thank you for your recommendation, a customer's endorsement is the highest compliment we can receive. I'm glad your experience has been overwhelmingly positive, we look forward to continuing to exceed your expectations.
Reviewed Feb. 10, 2022
My Dad and I ordered a 60' x 100' steel building, and it was a very smooth transaction. Jon ** is easy to work with and is able to understand your need and provide the correct steel for your building needs at a good price. Lauren from the accounting department was good to work with as well. I would recommend to anyone looking for a well structured building.
Hi Luke, thank you for sharing your experience with Jon and Lauren. I'm glad we were able to get you into your 60x100 at a good price and I appreciate your recommendation, it's the highest compliment we can receive. I'll be sure to pass your sentiment along to everyone working on your project, thanks again!
Reviewed Feb. 9, 2022
I contacted General Steel regarding the need for a 1000 SF. building (20' X 50') due to the site topography and intended use. Alex contacted me after my initial inquiry for the client and we sorted out the details very accurately and quickly. The client was ready to move ASAP after delays on their end and let the professionals take over. Funding was in place and a standing contact was sorted out within a few days mainly waiting on other subcontractors. Alex was top notch as well as Steve who set up the contract. Once we provided the deposit, I was contacted by the project coordinator Ryan, and we are off to the races. I or the owner could not be more pleased with the process, promptness and professionalism. It was refreshing being a Civil/Structural Engineer myself and in this instance Construction Manager to have all of the right people doing what they need to be doing.
Hi Eric, thank you for taking the time to write such a detailed review describing your experience with Alex, Steve, and Ryan. It's great to hear you've found everyone assigned to your project to be competent and professional. I'm sure you will continue to be impressed by other members of our team as you move through procurement and delivery. I appreciate you trusting us with your project.
Reviewed Feb. 9, 2022
We've had a great experience ordering our 2nd General Steel building, which is a replacement for our 30x60 storage building and work area, which was severely damaged in a wildfire. Brendan was great to work with through all of our indecision, which was about a year or so. The ordering process continued to go smoothly with Billy, who assisted us with all of the details right up to building production. Looking forward to getting our building in a couple of months.
Hi Adam, I'm sorry to hear you lost your building to a wildfire. Thank you for choosing General Steel again, that is the highest compliment we can receive. I appreciate you pointing out Brendan's dedication to your project, I'll be sure to share your feedback with Brendan and management. We'll look forward to getting you into your new building this Spring.
Reviewed Feb. 8, 2022
I called General steel to inquire about purchasing two 30x40' buildings...one for my barn and one for my house. Zach made sure he got me sale prices (which I was unaware of) and answered all of my questions. Even now that my project has moved on to a project coordinator Zach is still graciously answering my questions. Great experience.
Hi Debbie, thank you for taking the time to highlight Zach's attention to your project and his ongoing commitment to making sure it's successful. I appreciate you choosing General Steel and it's great to hear Zach was able to get you into your buildings for less than you were expecting. Thanks again!
Reviewed Feb. 5, 2022
Tyler started our experience then once we received a call back from Lauren things really picked up. Our questions were answers and she was very willing to take our calls for any need. We are now working with the building coordinator to process our build. Thank you thus far.
Hey Dennis, thank you for sharing your positive experience with Tyler and Lauren, I'll be sure to pass your sentiment along to them. We appreciate you choosing General Steel for your project and look forward to continuing to exceed your expectations.
Reviewed Feb. 4, 2022
Everyone has been so helpful in this process, from the Quoting to the Down payment. We looked over several Building Suppliers. We think General Steel will be the best for us. We're looking forward to a great Building and a great experience, Christina ** I appreciate your help too. Thank you. Fred
Hi Fred, it's great to hear you've found the guidance you've received from our team to be valuable. I'm sure your team will continue to show you that General Steel was the best choice for your project. Thanks for trusting us with your project and for taking the time to write a review.
Reviewed Feb. 3, 2022
Ben did a great job with our quote and helping with all the paperwork to get our building secured. He answered all the questions we had. Everything was done in a timely matter to help us to get our down payment put in for the building.
Hi Chad, thank you for your positive feedback regarding Ben's work on your project. He's a very experienced member of our team, your project is in great hands. I appreciate you choosing General Steel for your project and we look forward to making sure it is successful!
Reviewed Jan. 21, 2022
General Steel has always been fair and helpful with our new building needs. Any issues we have had were always addressed in a timely fashion. Jonah and Logan have been great to deal with. General Steel is always our first place to check for any new buildings we need.
Hi Jon, thank you for continuing to trust General Steel with your projects. Your repeat business is the highest compliment we can receive. I appreciate you highlighting Jonah and Logan's dedication to your projects, they are both very valuable members of our team, your projects are in very capable hands. Thanks again, we'll make sure your current project is a success and look forward to working with you again in the future.
Reviewed Jan. 13, 2022
Andy was helpful and very responsive with questions I had and getting everything ordered was very easy. I expect the rest of the transaction to be the same since everyone I have spoken to has been able to quickly answer any questions.
Hi Justin, thank you for trusting us with your project and for sharing your positive experience with Andy as well as others on our team. There's no doubt in my mind we will continue to exceed your expectations and ensure your project is successful.
Reviewed Jan. 10, 2022
Great company! I was able to get the building I wanted without having the normal problems. I was able to purchase all over the phone and through email. Andy worked with me trying to help make sure I had all my needs met with the purchase. Would go back and use again if the need were to arise. Thank you for all the help!
Hi Patrick, thank you for taking some time to share your positive feedback with us, I'll make sure Andy receives your message. I appreciate you choosing General Steel for your project.
Reviewed Dec. 27, 2021
I have been very pleased working with everyone including Tyler **, Lauren ** and now Ryan **. Everyone has been very patient and understanding with our many changes. They have been nothing but professional. Tyler was very helpful in the beginning phase when we were not sure exactly what we were needing, and helped with the many questions we had.
Hi Barry, thank you for the positive feedback and for taking the time to mention Tyler, Lauren, and Ryan's hard work on your project. It's great to hear we were able to meet you where you were in the process of building and help you navigate your project. Thanks again.
Reviewed Dec. 22, 2021
I’m purchasing a 50x100 building to have a living compartment as well as Warehouse and a commercial kitchen to have a home run business! Very courteous and knowledgeable staff! Great prices and service! Most important thing is that they are from Coloado and I’m sure they can support other states too! Great people to do business with! Thank you
Peter, thank you for taking some time to share your experience with our team. We appreciate the positive feedback and that you chose General Steel for your project. We look forward to making sure it's a success!
Reviewed Dec. 21, 2021
We just completed the ordering of a 60' by 120' building for a workshop and storage. Chase ** walked us through the process with much patience and professionalism. The design changed a number of times, and he kept on top of all the changes and updated them promptly. We are now working with our project coordinator Ryan ** who called promptly to get the process moving.
Hi Steven, thank you for sharing your positive feedback and for mentioning Chase by name. Chase is a very valuable member of our team, I'm not surprised he took great care of you. I'm sure you will find Ryan equally dedicated. I appreciate you choosing General Steel for your project, thanks again.
Reviewed Dec. 10, 2021
I recently purchased a building from General Steel. My salesman Ben helped guide me through this process. He was friendly and very knowledgeable. I spoke to several other manufacturers before deciding on General Steel. It was his service that was the primary deciding factor. I would recommend that anyone who is in the market for a steel building call him, and see why they clearly a better choice.
Reviewed Dec. 9, 2021
It has been an privilege working with Bailey ** and Ronald ** with the Team at General Steel Corporation; they have guided me through the process of purchasing an 30’ (Width) by 80’ (Length) by 10’ (Height) Engineered Building. They were extremely friendly and responsive in pointing out several possible issues with my initial plans, and provide me the assistance I needed in recommending adjustments, which they assisted me in incorporating into my purchase. Once I complete this project I plan to come back to the General Steel Team for future projects that I am considering now, and I will recommend Bailey and Ronald by name to anyone who is looking for a similar building solution. I am greatly appreciative of their help.
Reviewed Dec. 7, 2021
Just ordered building from General Steel, people are easy to work with, no high pressure sales like I got at a couple of other places, they answered all my questions. Several folks have followed up with me to make sure the order is right! It has been a pleasant experience thus far. Thanks.
Hi Billy, thank you for the detailed review. It's great to hear you found our team to be informative and willing to work at your pace. It's our goal to meet every customer where they are in the process of building and provide effective solutions and guidance. I appreciate you choosing General Steel for your project, we'll make sure your project is successful.
Reviewed Dec. 2, 2021
We worked with Tyler on a few different spec of a building. We was great to work with. No pressure and was very flexible and patient. We ended up purchasing a 30x90 Steel Building which will be transformed into a Non-Emergency Medical fleet building, complete with 3 automotive bays. We look forward to getting into the final details and delivery. Very pleased so far.
Hi Cheryl, thank you for the positive feedback. I appreciate you highlighting Tyler's dedication to your project. Tyler has been with us for a long time and is very experienced, your project is in great hands. Thank you for choosing General Steel for your project and providing detail into the type of building you purchased, it's always interesting to learn how our customers will use their new space.
Reviewed Nov. 27, 2021
Great experience with Josh ** and Ronald **. Both answered all my questions the same day I reached out to them and helped with understand each step. They were both a pleasure to work with. I would highly recommend General Steel for your metal building needs.
Hi Jessica, thank you for the recommendation, that's the greatest compliment we can ask for. I appreciate you taking the time to write a review and especially for pointing out Josh and Ron's work on your project, our team is really what sets our company apart. We look forward to ensuring a successful project through the completion of construction.
Reviewed Nov. 19, 2021
My experience with General Steel was great. I worked with Collin and Lauren, they made the transaction work flawlessly. A very professional company with competitive pricing and great customer service. I was impressed with the quick responses and willingness to work with my needs to get the project underway.
Hi Joseph, thank you very much for choosing General Steel for your project. I really appreciate you taking the time to write a review and highlight Lauren and Collin's dedication to your project. Your comments reflect exactly what our team strives for in every project. Thanks again, we are looking forward to continuing to deliver an excellent experience.
Reviewed Nov. 15, 2021
I have ordered from them before and am super happy with the warehouse I got in the past. With my new project, I reached out to get quotes on several different sized warehouses to see what would work best for me. Logan ** helped me throughout the process and was phenomenal! Logan was by far one of the best reps I have ever worked with on any project. We ended up settling on a 50' x 100' warehouse to the exact specs I needed. I would definitely recommend General Steel and working with Logan!!!!
Hey Ryan, thank you for taking some time to write a thoughtful review and especially for mentioning Logan's dedication to your project. We appreciate your recommendation and that you chose General Steel for your project.
Reviewed Nov. 9, 2021
Worked with Alex M. inquiring about steel building prices and features. He was very helpful, answering all of my questions. He even told me of a special offer where I could purchase a larger building for the same price as the smaller building for which I was inquiring. Of course, I went with the larger building. Also worked with Steve B. and Bill B., who were very helpful and knowledgeable. Will recommend General Steel to my friends.
Hi Anthony, thank you for taking the time to write a review. I appreciate you choosing General Steel for your project and for pointing out Steve, Bill, and Alex's hard work on your project. Behind every successful project is a dedicated team, from design through the completion of construction, your project is in great hands.
Reviewed Nov. 8, 2021
I purchased a 80 ft x 20 ft storage unit with 20 units. General Steel salesperson and customer service were very helpful. They even spoke with my bank to help me finish my deal. Very professional and always answered any questions I had quickly.
Hi Aaron, thank you for choosing General Steel for your project and for taking the time to share your positive feedback. It's great to hear the team assigned to your project went the extra mile, I'm sure your experience with other members of our team, from your Project Coordinator to procurement and delivery will be just as good. Thanks again.
Reviewed Oct. 28, 2021
I worked with Alex ** in sales. This guy is a super patient person! I called in and spoke with him for at-least 2 years before I decided to make a purchase. He always answered my questions and did his best to help as he could without me being an existing client. He even called the city planning and zoning for me to determine if I should move forward with a project. The city denied that particular project, but Alex still took my calls and worked with me after that. I was always very hesitant in moving forward, Alex at some point must have thought I wasn't serious...and still he continued to work with me patiently. I think I'm in good hands with Gen Steel!
Kevin, thank you for such a thoughtful review. I really appreciate you highlighting Alex and his dedication to your project. At General Steel, it's our goal to provide our customers with a solution no matter where they are in the process of building. It sounds like Alex met you where you were every step of the way and provided the guidance you needed at the time. Thanks for continuing to turn to us when you needed help navigating your project.
Reviewed Oct. 18, 2021
I worked with Logan ** to order a steel structure building and he was beyond professional & helpful. He always answered any of my questions in a timely manner. He explained things to me that I was confused on. All of the service I received with General Steel has been amazing!
Hi Brittany, thank you for taking the time to share your review and for highlighting Logan's hard work on your project. I'm sure you will find the rest of the team assigned to your project equally knowledgeable and easy to work with. I appreciate you choosing General Steel for your project.
Reviewed Oct. 8, 2021
The team I've worked with has been phenomenal. Ben and Ryan have not only been knowledgeable, they've been very patient and kind throughout the process, guiding me through many technicalities I never even thought of. I couldn't have found a nicer group of people to deal with. I will be using them again on my next project.
Hi Deedra, I appreciate you taking the time to point out Ben and Ryan's hard work on your project. Both have been with us a long time, your project is in great hands. Thank you for choosing General Steel for your project and your endorsement for a future project is the best compliment we can receive. Thanks again.
Reviewed Oct. 6, 2021
General Steel has been helpful with my project, Conner got me started and the rest of the team have been getting us moving forward on getting my steel building ready for it to hit the production line and shipped out. When the building shows up all the fun starts as we opted to set it up ourselves, I’ll send pictures or videos of us setting it up so General Steel can have a actual video of their building being put up by customers.
Hi Waylon, it's great to hear you found the team working on your project to be attentive to your timeline. I think you'll find putting the building together straightforward, but rest assured, if you have any questions your Project Coordinator will be available every step of the way. We would love to see progress shots and of course, pictures of the completed building.
Reviewed Sept. 23, 2021
Working with Canaan ** was a great experience, we learned the process of ordering a building from General Steel. We worked through what our needs were and what General Steel could provide us. We were on vacation when we first sent in the request for a building quote and Canaan was able to work with our schedule to keep the order on track and receive the sale price.
Hi Ronald, thank you for highlighting Canaan's dedication to your project, he's a valuable member of our team. WE appreciate you choosing General Steel for your project.
Reviewed Sept. 21, 2021
I worked with Josh ** initially when I called. I was just getting quotes in order for me to build storage units. Josh was excellent to work with. I called multiple times with several questions as I was going through the process figuring out everything with my business venture. I ordered 11,000 sq. ft. worth of building. Josh gave me a great price to sq. ft. for me to figure my numbers on to determine how much of a building I could buy with the funds I had available. His estimates were accurate for when it came time to purchase.
After the down payment I've been worked with closely along the way by the rest of the team who has been quick to follow-up and be there as I've had questions. Jonah ** was the next person I was passed to for the construction phase of the project and he's been excellent! Everyone I've worked with has been so great. I've already recommended them to several family and friends of mine. I would highly recommend them to anyone else. They fabricate high quality steel buildings throughout the whole United States.
Hi Chadd, thank you for writing a thoughtful and detailed review. I really appreciate you pointing out how Josh helped you navigate your project from the exploratory phase through purchase. It's our goal to provide a solution no matter where you are in the process of building, I'm sure you will find working with Jonah and our fulfillment team equally valuable. Lastly, thank you for recommending us to your friends and family, that's the best compliment we receive.
Reviewed Sept. 16, 2021
I've had a great experience designing and ordering several steel buildings. Ryan ** has been extremely responsive to my requests, and makes this happen. It's been particularly nice to have the full-service package supporting us from end to end throughout this process.
Hi Josh, thank you for taking the time to share the positive experience you've had with our team. I appreciate you pointing out Ryan's hard work and dedication to your projects, he's a valuable member of our team. Thanks again, I hope we will get to work with you again in the future.
Reviewed Sept. 9, 2021
I found these people online and sent them my building requirements. They returned with fair pricing in a timely manner. I did need wind loads for my local engineer but I'm still waiting that information. It would be helpful if they did this quicker.
Reviewed July 28, 2021
Chase was excellent. He was great with follow up and follow thru. He worked with us through the entire permitting process and really was diligent in every aspect. He was working with a great team and very accommodating. I have bought buildings from them in the past and would like to build more.
Reviewed May 26, 2021
We ordered a building from them, every time we asked questions we heard "we will get back to you in 5 minutes". We ended up calling numerous times before we got answers. We asked for the building to be engineered after paying more money. We got an email asking us to waive our right to look at the plans, we declined, we wanted to see the plans. We then got an email stating we had to pay another 13,000 dollars and the building was going to production. We still have not seen any engineered plans. We refused to pay more money, we were told the price was locked in when we signed the original agreement. But now we are told that due to the price of steel they were charging more. We asked for our money back at this point.
They called back to inform us they would only charge us half (5700.00) but we still wanted to get our money back. They would not give us anything in writing stating the building would not cost more. They called back a few hours later and informed us we would not get back any money. This building has not been fabricated just some plans that state not for building purposes. In my opinion, this company lies, does not return phone calls and now steals people's hard earned money.
Reviewed April 13, 2021
Wanted to take a moment to thank the Building Services Group and specifically Bruce. I had a really great experience dealing with him on my purchase of my 30x40x12. He made the entire transaction really smooth and went out of his way to make sure I was happy about how things turned out. I think he and his group is an invaluable asset to the company and people like that stand out to customers. Thank you!!!
Reviewed March 24, 2021
Zachary was a complete pleasure to work with. His knowledge of the product, professionalism, his patience with our endless amount of questions was phenomenal. We are incredibly thankful for all his help and would highly recommend others to work directly with him.
Reviewed Feb. 27, 2021
I chose General Steel for my project based on their reputation and competitive pricing. Ken ** has been my main contact at General Steel and my experience with him has been excellent. Ken has always been assiduous and responsive to the various aspects of developing my steel building order.
Reviewed Feb. 24, 2021
Over the last 5 years, I have purchased 4 buildings from General Steel for my RV storage facility. They included a 420' x 45' garage unit with 28 garages with electric garage doors, a 408' x 30' canopy unit, a 285' building with 13-15' x 45' plus 6-15' x 49' garages and a 290' x 40' canopy unit, the latter of which is just now being erected. In every case, General Steel has been competitive, easy to work with and timely with their plans and shipping schedules. I would readily recommend their operation as well as their products.
Hi Gerald, thank you for continuing to trust us with your projects, from one business owner to another, that means a lot. I'm sure your RV storage facility will be successful, we look forward to working with you again as you expand your operation.
Reviewed Dec. 31, 2020
Jacob was extremely responsive to questions and very good with follow-up, as were all GS staff. I have to admit I was surprised by the aggressiveness of all GS personnel in following up with this deal to make sure we got everything done quickly, although I did not regard this aggressiveness as inappropriate. I would have appreciated some deeper discounts for a returning customer, as the building price was close to being undercut by the competition in Phoenix (Southwest Buildings). However, your referral for an affordable setup crew was the selling point. The crew obtained seems to know how to do this pretty well, and presented themselves for unloading very promptly and with the correct equipment. Thanks again for a good experience with GS buildings (they're putting up the building as we speak, so I'm assuming it won't fall over and prompt a less-than-happy review)!
Hi Thomas, thank you for sharing your experience with our staff. Oftentimes, it's our team that is the biggest difference between our company and other options. We appreciate your business and hope to work with you again in the future.
Reviewed Dec. 26, 2020
Conor has gone above reg. customer service to help me with this project. To me it feels like he is invested in my project and determined to get me what I want. I know I am hard to work with (retired salesperson) but he takes it in stride and gets us back on project. I think that Conor ** is a great asset to your company and should be recognized as one. Everyone I have talked to from your company has been great to work with.
Jeffrey, thank you for taking the time to share your experience with Conor as well as our other team members you have worked with. Conor is without a doubt a valuable member of our team as he represents the level of service every customer can expect from everyone here at General Steel. Please share pictures of your project with Conor and your Project Coordinator, we all love to see the results of our team's hard work and dedication.
Reviewed Dec. 22, 2020
This will be the first metal building I have ever bought so my wife and I have a ton of questions on purchasing one. We have been shopping and looking for the best possible deal and also the strongest and most reliable buildings. We have 4 youngins and don’t won’t to settle for the what ifs but the I knows. We live in south Louisiana and have just experienced a cat 3 hurricane. I also work off shore and I don’t want to leave my family in a what if building.
Upon calling General Steel we spoke to Tobin ** and had a ton of questions for him and he answered every one with a great attitude. He also insured us that your buildings were rated for 160 mph wind load which gave me a piece of mind. I didn’t feel like we were getting played like before. Tobin did a good job by making us feel like we were making the right deal. He also welcomed us to the General Steel family. All the other companies we called were pretty much what if’s because they did not offer what General Steel offers - good attitude and a piece of mind. I will be recommending General Steel to others.
Charles, thank you for your positive feedback on your experience with Tobin and for sharing why you ultimately chose General Steel for your project. The reasons you outlined throughout your review are what truly sets our company apart from the alternatives. I'm certain you made the right decision for your family, our buildings do have a history of enduring hurricanes such as Katrina (174 mph wind) and Sandy (115 mph wind). We appreciate your business and any referrals you send our way.
Reviewed Dec. 22, 2020
My experience with the customer service was the best I have experienced! John was very helpful and if there was something that he could not help me with he forwarded me to the people who could. I will definitely recommend Gen. Steel to other farmers!
Chad, hearing that our service was the best you've experienced is encouraging for not only Jon but all of the members of our project support team. We strive for 100% customer satisfaction on every phone call and every building we deliver. Thank you for taking the time to share your experience with our future customers.
Reviewed Dec. 21, 2020
I worked with Collin M, he was professional and very knowledgeable of the product and able to answer many (first time buyer questions) regarding these type of structures and able to give pros and cons of the competitors. Collin was not pushy when it come to the sale as other salesman and took the time to explain in detail and make changes in design as needed. I will be ordering my second building from him soon.
Patrick, thank you for taking the time to share your experience. Collin is a valued member of our team and is a great representation of the ethical sales training all members of our sales team receive. I'm sure you will find our Project Coordinators and fulfillment division equally professional. Thank you for choosing The General, we will look forward to working with you on your next project.
Reviewed Nov. 23, 2020
Megan was super helpful and made sure that we had all the logistics of getting our order delivered to our home, which can be super crazy because of where we live, in order. She was incredibly professional and super sweet which made it a joy to work with her! Thank you so much for your outstanding customer service Megan! We appreciated you so much!
Reviewed Nov. 11, 2020
My project experienced numerous delays due to the rain. The building the site was not ready. The timing was critical a minimum wait time unloader was needed at another job the same day. Thanks to Megan's hard work the truck arrived right on time and saved me a lot of money.
Reviewed May 27, 2020
Our questions were always answered in a timely manner by Megan **. She has done an awesome job keeping us informed on the progress of the building for us. Attached are a few of the pictures of the building. We would recommend this building to someone looking for one.
Reviewed Dec. 13, 2019
Megan was a pleasure to work with. We were able to coordinate a better time for my delivery. She made sure I was aware of the type of equipment I needed on delivery day and included a few pictures of what I would be dealing with.
Reviewed Dec. 13, 2019
I would like to compliment General Steel's customer service rep. Megan. Her assistance in helping me with my order has been a pleasurable experience. I look forward to working with her until the completion of my order. I hope that General Steel realizes what an asset to the company she is.
Reviewed Dec. 11, 2019
Customer service was top notch, prompt and courteous. Building was as promised and on time. Terrific follow up in design stage, correspondence were clear and the kit was complete. Thank you for your help with the project. I would recommend this company to a friend.
Reviewed Nov. 26, 2019
I am doing a first time mini storage building project. Joanie ** was my initial contact with General Steel. She was able to help me with every decision throughout the whole process. As we progressed from specifications and purchasing all the way through scheduling and delivery she kept things moving and was eager to help. I could not ask more from a salesperson! Great Job Joanie **!!
Reviewed Nov. 19, 2019
After much discussion with Bruce and his input we finally agreed on a 30’/48’. The building was delivered promptly some months ago. Due to our local county permit section we are still waiting for our permit. We hope to receive within next week. Upon completion I will send photos of the project along with classic cars inside.
Reviewed Nov. 13, 2019
We worked with Sam and he was amazing. All top marks for Sam on every level! Not only was he very pleasant, he was also very professional. We enjoyed working with him and look forward to working with him again. Thanks for the great job.
Reviewed Nov. 7, 2019
Chase did everything he could to help me with the purchase of the building. Very professional and got back to me in a timely manner on any questions I had. He gave me prices on all the options available including doors, windows, insulation etc. Thanks Chase.
Reviewed Sept. 13, 2019
I looked at different companies to buy my building and got pretty much the same results. But when I called General Steel I realized that this company had experience and actually had a great product. From the salesman, Jon **, Lauren **, Sam ** and Bruce **, they all made such a smooth transaction. Everyone was very knowledgeable on each of their departments. When each piece arrived, they were well packed, undamaged and accounted for. When the building finally came together, I knew I had made the right decision on choosing this company. My building was beautiful and I know it will last a very long.
Updated review: Oct. 2, 2019
In regard to my prior reviews about General Steel, General Steel has now worked everything out with me. General Steel has provided me with Engineer Stamped Letters dated 9/9/19 and 9/11/19 which now show that the General Steel building is engineered properly. The building provided to me by General Steel is structurally sound, as evidenced by the Engineer Stamped Letters that I was provided on 9/9/19 and 9/11/19. General Steel has worked with me and cooperated with me in its efforts to correct minor
Original Review: Sept. 5, 2019
I ordered an 18' x 22' prefab steel building from General Steel and hired a contractor to erect it. When the contractor started the work, they discovered design issues which required modifications to the building. The 1st modification included two steel plates to fill space (1") between two flanges that weren't spaced correctly. I questioned the modification as adding two steel plates could potentially compromise the integrity of the structure. I asked Dauphne to provide proof from Engineering that the modification was acceptable and did not compromise the structure, however she told me she was unable to forward the written authorization that was supposedly received from the engineers. It was a bit weird she could not share the approval she received from the Engineers.
After the addition of the two plates, the contractor discovered a second design flaw which required adding two steel channels because the overhead door did not have enough clearance to open. Since then, I have sought legal advice and have requested written detail of these modifications but have yet to receive them. The request, however, did prompt General Steel to add yet another channel because apparently their 1st modification wasn't strong enough. The building providing by General Steel is not structurally sound and doesn't match the plans I originally signed off on. They are not willing to provide proof that the modifications were in fact approved by the engineers, the same engineers that created a flawed design in the first place.
Reviewed Sept. 3, 2019
When I started researching steel buildings for expanding my business, my experience was not a positive one until I spoke with Joanie at General Steel. Joanie was pleasant and helpful with all my questions and it quickly became clear she wasn't just trying to push a surplus building on me. I'm the kind of person who wants to understand all the details. She was patient and informative with all her answers. I could sense she was genuinely interested in my building needs and technical details. Through her professionalism and friendly attitude, I determined General Steel was the organization I wanted to work with. When I received the quote, I was very pleased to find it was also the best price. That, together with studying the structural details of General Steel buildings caused me to call the next day and order another building for a second location.
With the two orders in place, I was referred over to Sam, who is presently my project contact. I was very pleased to find Sam as professional and helpful as Joanie. Working with Sam is a pleasure. He has a very good knowledge of these buildings and is good at explaining things to the less experienced (Me). He is genuinely eager to help.
We are presently at the point where the buildings are being engineered and manufactured. I am dealing with permits and site preparations. It has been a stretching experience to say the least, since I have never taken on such an involved project as this before, but I am confident in the engineering, quality and support General Steel is noted for. To date, all of my experiences with them have been excellent, and I feel the quality of the company is reflected in the attitudes of the employees, which is second to none.
Reviewed Aug. 29, 2019
I bought a 30X50 steel building from General Steel this past spring. The initial planning stages were very helpful in deciding what I wanted in a building. Communication from the time I committed to purchase was great. Delivery on time. Any questions I had - and they were numerous - were answered promptly by the contact I had with the company. While I've never put up a building like this, the erection plans that accompanied the building were clear - even for an ol' cowboy like me. The building is a great addition to our operation.
Reviewed June 19, 2019
After considering all our options, we (the White Plains Rural Cemetery) chose General Steel to provide the building we are trying to have built here on our grounds. Despite almost 5 years of legal battles, we have yet to be given the permit from the city to build. But, Bruce ** and his associates have been so patient sending us what they could in the way of plans, even though we haven’t even been able to follow through with the order — yet! They are always available and quick with responses to my questions. I couldn’t be happier with our choice, and now we are finally in the home stretch and looking forward to building before the end of the summer!
Updated review: June 17, 2019
While there still may be issues with rust on some steel components, with the help of Bruce ** and his team, I will be reimbursed for out of pocket expenses regarding the replaced trim products.
Original Review: June 13, 2019
My experience with General as later discovering that Rigid is the source of the products that they sell. Oxide coatings not great at protecting their steel. Many components were showing rust upon delivery. Trim products are thin gauge and were replaced locally out of pocket due to cupping on Rake trim. So far this cost has not been reimbursed and probably won’t be considering four weeks has passed.
Reviewed May 23, 2019
Taylor ** has been a great help, very kind and patient while we were trying to make decisions. No pestering to hurry and order, she let us have the time we need and to make a decision. Always pointed us in the right direction to get the info we needed to make the right decision.
Reviewed May 20, 2019
I just ordered my second General Steel Building. General Steel Buildings makes it easy to complete construction projects. It has knowledgeable, responsive customer service staff, efficient customer communication, accurate delivery of inventory, and uses quality materials at a competitive price.
Reviewed April 26, 2019
New garage. I had the pleasure of dealing with Steven on the purchase of my new building. I can say not only was he very professional but a great help in the ordering process. If I was in the market for more buildings I would definitely request to deal with him. He made it easy to understand all that I asked.
Reviewed April 18, 2019
I have ordered several buildings with Joanie ** being my primary contact. I have nothing but amazing things to say about her and the company. They have taken care of everything I have asked for! No better company to work with!
Reviewed March 22, 2019
Very happy with overall service and speedy response time. Andy ** and Sam ** did a great job helping with all my needs and answering all my questions. Will recommend to any friend. Very pleased with my experience. Thank you!
Reviewed March 21, 2019
Everything has gone very well so far. Everyone I've worked with so far has been helpful and prompt to answer any questions I've had. I hope the rest of the process goes this well. They were also quick to get price adjustments back when I made changes.
Updated review: March 20, 2019
Recently purchased a building from General Steel. They did manage to work through all the issues I had in a previous post. They do try to work with the customer and that is worth a lot these days. If you know about steel buildings there guys are as good at it as anyone else.
Original Review: March 18, 2019
Admittedly I had no idea what purchasing a metal building would entail. I got sucked into buying one as they were offered at 30% off... a deal right? I was told many buyers work as their own contractor as it is not difficult to erect such a building... Well unless you are a contractor with a lot of experience that is simply sales propaganda.
Once you confirm to purchase and they have your signed contract... they then hit you with "accessories" which to be honest are necessities... but not being honest is their stock in trade. Little things like doors and windows and insulation... all of which I figured were already in the price were not... so add another $4000. Also, they don't tell you the accessories come from various vendors. The door vendor called me and asked if I wanted a door... I told them I had already ordered one and hung up... What they didn't tell me (as they should have) was that they had my doors and wanted to ship them to me! So their outside source people are not very professional at all. Delayed the doors for 2 weeks due to their lack of real communication.
Next... I guess I should have checked off all the components ordered. I figured they were professionals... I was wrong... missing a $415 window. If they ship anything to you go over the checklist... they are not professional in any way when it comes to what they ship you. Next one of the struts for the roof had the gusset wrongly placed... another $500 to get a portable welder to come and cut it off and place it where it needed to be... 4-6 weeks for plans and you don't get a foundation plan unless you pay an extra $2000! If I had to do it over... I would not ever buy from this company again and I recommend to anyone they think twice before dealing with these people who seem nice but to them, it is all about the Benjamins and not the customer.
Reviewed March 14, 2019
My experience with the General Steel Corporation was very positive. All the employees I dealt with helped me every step of the way. They explained the process and what to expect -- a 5 star group of employees and managers for sure! As for the product, I ordered a 24X30 steel garage kit with insulation kit and it was assembled by a construction company here in Tucson. Bottom line: The garage kit exceeded my expectations in both quality and in looks, it's solid, it looks sharp and is exactly what I needed and wanted!Thanks to all at General Steel Corporation!
Reviewed March 9, 2019
Kevin and Ryan from General Steel have been awesome to work with. Both of them have been total professionals and they have made it a very easy process for me. Communication has been excellent and I have received very fast responses to any questions asked. We can’t wait to get this project started.
Reviewed Feb. 7, 2019
Ronald and Steven have been a tremendous help as my company began this process of building a warehouse, something we are completely unfamiliar with. They have given great insight, quick responses and been able to help ease our nerves as we went through this. Thank you very much for all the help. If things go as planned, we will be coming back in the future for more warehouses!
Reviewed Jan. 18, 2019
Tyler was very responsive and diligent in pursuing the answers to any questions or concerns I had throughout the process. Tyler's involvement was a positive factor in our decision to go with General Steel. My vote is that he gets the prize.
Reviewed Jan. 12, 2019
I just got married last year, and was hesitant to jump into a large financial expenditure so soon. But Taylor ** was very helpful and knowledgeable helping me get what I needed at a great price. This is the first metal building I will have owned, and can't wait to have it finished!
Reviewed Dec. 7, 2018
I recently decided to build a shop building on my property. I started an internet search for a reputable company to purchase it from. Taylor ** from General Steel was the one who called immediately! She was very pleasant and needless to say extremely helpful! All of my questions were answered and I had a quote in no time. Taylor is super easy to talk to. I would deal with her again! Highly recommend...
Reviewed Nov. 30, 2018
Sam and Jeremie have been a great team to work with on this build. From my initial call to the whole process they’ve been so helpful. I am looking forward to taking delivery of our package and getting the building up and in use. General Steel has been awesome. Thank you.
Updated review: Oct. 22, 2018
Talked with Bruce and he has taken over the communication piece in working to get our product. I'm updating my review as there is a difference between General Steel and General Steel Design Services. I still believe communication can always improve in dealing with customers and Bruce has done a good job in making sure we are satisfied customers.
Original Review: Oct. 19, 2018
I originally was going to build a house and General Steel has a program which designs your house and then sends you the cost per square foot but you have to pay them $6000 in advance. Once we started getting into that process the cost they were quoting was astronomical. I decided to just purchase a already built house and get more bang for my bucks. Per General Steel they wouldn't refund my money but the money could be used to buy material from them for another project. I had no less than 20 emails back and forth with their design team and the response rate was 3 to 4 days up to a few weeks for a response. The costs for them to do anything for me was absurd and a local metal company was 4 to 5 times cheaper for the same quality. Finally after 8 months of going back and forth with no resolution I told them to just send me $6000 in roofing sheets.
Out of the blue with no communication as to a delivery time or delivery needs, a flatbed truck shows up at my house with the product. A flatbed truck in a neighborhood that can't pull down my driveway or has no way to unload the material. Called General Steel and they basically told me it's my problem and they would redeliver it when I got a forklift or crane to unload the 40 sheets of steel siding. The cost to rent a crane or forklift is over $700. General Steel's customer service is terrible and they have no communication skills. They don't put the customer's needs first or do they care if they make a mistake. Forget about getting any kind of building or material from them as you will be better served going to a local company as the costs will be cheaper and the material is the same quality if not better.
Reviewed Oct. 12, 2018
Just wanted to thank Kevin and Sam for their follow-through and timely communications. Very professional and polite. It has been a pleasure working with GS on this, my second GS building project. Look forward to getting the building on site and erected.
Reviewed Oct. 8, 2018
The sales process was excellent. Andy ** was our salesperson and he was a pleasure to work with. Andy was always willing to adjust and adapt the building to try to accommodate our budget while clearly communicating the implications of our changes. We have not completed the building design yet so we can't comment on the full cycle of the construction process, but based on the sales experience we are very pleased so far.
Reviewed Sept. 13, 2018
We initially started researching several Metal Building suppliers and narrowed it down fairly quickly after Andy ** reached back to us to lend a helping hand in our research. Andy was prompt and professional in his communication with us. We eventually set up a conference call organized by Andy that sold us on utilizing General Steel for our small project. We haven't gotten the building on the ground yet but are confident that things will continue as well as they have so far. Thanks for all your guidance Andy!
Reviewed Sept. 13, 2018
When I left my message about information on your products Kenneth not only returned my call in a timely fashion. He was extremely knowledgeable about my request. He helped me find the exact building to suit my needs and a perfect price to fit my budget.
Updated review: Aug. 21, 2018
General Steel has changed their mind and come to a resolution agreement with me and will be reimbursing me the $800 for temporary fencing and bolts that I had to buy myself in order for the job site to be protected and the storage units to be constructed. I am now satisfied with General Steel’s business practice. The storage units are good quality and my tenants are thrilled.
Original Review: Aug. 18, 2018
I am surprised that a company this size treats their customers so irresponsibly. They made a time commitment to me... did not keep it... cost me more money in temporary fencing costs in order to keep their incomplete shipments safe from theft... and left me hanging in the wind waiting for a return crew, not once, but TWICE.
The installation of General Steel storage units at my apartment complex cost me an extra $800 in temporary security fencing costs. I also had to buy $300 worth of bolts for the project as those were also left out of the second incorrect shipment. I asked to be reimbursed for these extra investments and was denied. Multi-family operators here in the southeast United States are actively pursuing value added, on-site storage for their residents. I would never recommend General Steel to anyone else for this endeavor. Sloppy business practice.
Reviewed July 2, 2018
Our choice of General Steel because on Brad ability to explain to us and convince us on how general steel is better. Brad was able to explain to us how general steel fit what we are looking for. Brad was had a good understanding of our concern, and he help clarify our question and concerns.
Reviewed June 3, 2018
General Steel sells you a building package, then encourages you to review the experience before anything significant can go wrong. Note the timing of many reviews on its page. I ordered windows and insulation only to find that the windows were not suitable for my purpose and that one can buy superior windows at much cheaper prices. GS would not cancel the order notwithstanding that there was nothing in the contract about not cancelling extras. It was far too early in the process for the windows to have already been taken out of stock, or probably even manufactured.
I sent the elevations and floor plans of the building, which GS allegedly used to design it. Nothing was mentioned about skylights, which I could not utilize, but they were included in the package. I had to pay another company to but galvalume to finish the roof. The floor plans appeared to be ok when I reviewed the PDF files. When they sent hard copies, foolishly, I failed to review every set. I handed one hard set to the erector company which used them to pour the foundation. When it came time put up the steel, we found the foundation was too short and the bolts were in the wrong place. That is because the hard copy I had given the erector company was for a totally different building. Once again, GS was unconcerned.
Once the frame was up, we discovered that a girt went all the way around the building about nose height, passing through every window I had designed on the building. I had to pay another company to fix that and buy more steel. The front door was designed in a different place than the plans I sent. I ordered material for a porch roof. The framing came but not the roofing panels. As best I can tell, it is not necessary to utilize a company such as GS. GS does not manufacture the buildings. If I buy again, I will go directly to the manufacturer.
Reviewed May 31, 2018
Everyone I have spoke with was very nice and knowledgeable with what was needed. They were very helpful in getting everything just the way I needed it. I would recommend them to anyone and will be glad to work with them again in the future. Carl, Ron and Megan have done a great job and gave me a great experience in getting the metal building that I will call home soon.
Reviewed May 7, 2018
Thank you to Tyler ** and General Steel!!! Tyler was upfront, very informative, and extremely professional in the purchase process of the metal building, from start to finish. I will refer Tyler and General Steel in the future.
Reviewed April 23, 2018
Dauphne was very helpful and polite when dealing with my order. She responded well and answered all my questions. I would recommend her support with any customer purchasing from General Steel. Out of most of the people I talked to at General Steel she was the easiest to deal with.
Reviewed March 28, 2018
Our Building is being delivered this Thursday on March 29, Our experience so far has been Great, I've reached out to both Ryan and Megan on several occasions to make changes. Every time Ryan got us what we wanted. No hassle, easy. Megan has gone out of her way to help us schedule items in on a timely manner. She has done an outstanding job. Thanks again to both of you on building a Garage and building our dreams.
Reviewed Feb. 20, 2018
Initially everything was moving very slow regarding this project due to delays on our side as well as the companies we were dealing with. However, once Bruce ** and Megan ** got involved this became a very pleasant and professional experience. Megan ** expeditiously handled returning emails and phone calls to bring our project to fruition. A big thank you to Megan for all the assistance. Additionally, a big thank you to Bruce ** for all the assistance in handling the unusual request of a third company payment for a portion of the building. We are looking forward to completing this project very soon.
Reviewed Feb. 11, 2018
Joanne was exceptional in helping us with purchase of our building. She was thorough, quick, responsive to our questions and helpful in every way. On a scale of 1 to 10, Joanne earned a 12 in our dealings. Also, working with Billy on our building, adds, changes, or whatever we needed, Bill has been so far exceptional, helpful, responsive to our changes, adds or conversation. On a scale of 1 to 10, Billy has earned a 12 to date. So far my experience with your company has been exceptional. We all know and appreciate that great employees makes a great company. I look forward to working with Billy on our building.
Reviewed Feb. 10, 2018
The sale person Jon was knowledgeable and convincing. I don't have the building yet, still early in the process. At this time, I am happy. After the main sale, several options were offered to increase the cost of the building.
Reviewed Feb. 9, 2018
So far everyone has been very helpful. Thanks. I haven't started construction yet, but the buying, and design process has went smooth to date. I am looking forward to delivery date so we can start putting this new building together! My wife will appreciate the garage space!
Updated review: Feb. 22, 2018
I appreciate General Steels concerns regarding my review. General Steel has moved quickly to resolve a mutual misunderstanding regarding funds wired transferred to their account. I appreciate managements efforts to correct this misunderstanding and I am satisfied with their resolution of this matter.
Original Review: Feb. 9, 2018
We chose your company for a steel building quote based upon your excellent reviews. I contacted General Steel on September 1, 2017 from what I can reconstruct. Michael ** sent me an email quote. I also spoke with Lee ** on September 1 concerning the construction of the proposed building. On September 5, I contacted Mr. ** and asked him to call me. On September 7, Mr. ** contacted me and asked if I was prepared for Hurricane Irma. He asked for a good time to call the following week to send a deposit since this was a Labor Day Sale and asked me to call Lauren ** to give her an update. On September 14, 2017, Lee ** sent an email stating I had to complete the building order with Lauren ** today and that Jay the builder had to have confirmation to hold a spot in his schedule.
On September 14, six minutes after the communication with Lee **, Lauren ** sent me wiring instructions and stated that I needed to go straight to fabrication immediately. An attachment stated the quote was only valid until September 17. On September 15, I wire transferred $3,000 to General Steel Corp. as requested. On September 19, I received a welcoming letter from General Steels Help Desk. Because of the hurricane, I was unable to schedule a meeting with the City of Titusville zoning department until September 22. I was advised at that time, even though our property had a commercial designation, the zoning had been amended to no longer allow for warehouse structures to be built on our current warehouses adjoining vacant lot.
On September 22, I immediately notified General Steel that I could not go forward with the project. At this point, no work had been done on this project only an inquiry. On October 3, I received an email from Bruce ** stating #3 clause in the contract I signed allowed General Steel to retain the wired funds. I am a small businessman concerned regarding how I was induced to sign the contract and wire funds before and after a devastating hurricane with the threat that the sale price would be withdrawn unless I acted immediately. Because of the Hurricane and its devastating effects I was unable to conduct due diligence until the City of Titusville's various departments were open for business and appointments. Our deposit was $3,000.00.
Reviewed Jan. 12, 2018
Just wanting to say that the quality of service given to us from Michael ** has been way above our expectations, from the first day when I called, until he sold us a building and then to get called from Ryan ** to lay out our building almost with no time in between, and for the knowledge from both to help us get what we needed with no snags. You only have 5 stars but I would give 10 to these 2 guys. Thank You very much for all your help and for making this a fast and Pleasurable experience.
Reviewed Dec. 21, 2017
Good Experience from the first phone inquiry about purchasing a steel building. Told my sales rep what I wanted, and he came back with a building that was very close to that size and everything I wanted to make up my dream shop. Very Happy with the price. Looking forward to my new Steel Building from General Steel.
Reviewed Dec. 7, 2017
The process of building a large building is more than difficult for a non-contractor, but the efforts of the salesman and project coordinator have made the project much more doable and so far into the project all issues have been handled simply, and professionally.
Reviewed Dec. 4, 2017
All of the people I have worked with at General Steel have been great, and I have made them work for it. They have answered my questions and worked with me to design exactly what I wanted. Even after I had put down a deposit they have worked with me to resolve my concerns and make a few changes.
Reviewed Dec. 2, 2017
I had a good experience with Ronald ** who is our building coordinator on current project. I had difficulty with the Alaska Fire Marshall on our last building placement and Ron went above and beyond getting me some fire rated industry material that I can use when getting our newest permit. I am a commercial fisherman and not knowledgeable in the building trade so he did well guiding my partner and I through the ordering process. I would recommend General Steel and Ron to anyone looking for a steel building.
Reviewed Nov. 30, 2017
First let me say I am in no way related to my salesman Derek ** - it was just the luck of the draw! Our non-profit soccer organization had been shopping for a metal building and had reached out to approximately 4 different metal structure companies. Derek was THE only one to make contact with me by phone. Personalized service! He spent at least an hour on the phone with me going over our needs and then finding the right structure for our club at the price point we wanted to stay within. I would recommend General Steel and Derek ** to anyone!
Reviewed Nov. 9, 2017
Having Ryan ** as my Project Coordinator has been great. He has helped with every question/concern I've had. Any additional information I have requested, Ryan has answered for me in a timely manner. Ryan has worked with me through the changes I have requested. This process has been made easier thanks to Ryan.
Updated review: Nov. 15, 2017
Well having spoken with someome in charge of reviews, they worked with me to try and resolve the issues and make things right. In the end I can't say that things went perfectly smooth but I am happy to say they care enough about the customers to really try and make things better. Perhaps what sounded like fake reviews were just resolved reviews. Either way, I am impressed they found a frustrated customer and worked to correct the scenario.
Original Review: Nov. 1, 2017
We are a long way into our process with General Steel. First, we called in almost a year ago and were told they had a limited time sales on certain buildings. Later we found out that is a scamming sales pitch that they have already been in trouble legally for doing. Ok fine, we went on through the process. The initial engineered drawings took twice the time we were told and we had to stay on them. Finally we got them back and they (despite asking us where our windows would be and so forth), blocked our future windows with bracing that wouldn't work for our needs. They wanted us to pay almost $1k more to fix it. Um no, we told our plans from day one.
Finally we were offered to pay half of the cost they asked and we did it just to move on but we had to wait even longer for finished engineered plans. We were quoted later (by General Steel) for insulation and windows. $10,000 for regular ol' insulation. Ridiculous. It only took a second phone call to find it for half that and could keep going and get it even lower. Markups on any extras are all overpriced. There was a ton of confusion on delivery. We were told it was all coming on one truck but two showed up. We had a forklift rented and they were having trouble after we had rented it for one day if it would all be there on that day. Plus there was a big to do about who to give the items too. Another thing that made me upset was realizing that this isn't a "General Steel Building". They just contract out a third party supplier that we could have bought it cheaper directly from. That is dishonest to me.
Items came damaged which they were relatively quick to replace, items were back ordered without warning which could have made us rent a forklift for another day but we figured something else out, and items were missing (say half the bolts required). Sure, they said they would replace them but we were mid-building and didn't have time to wait. The building went together okay but it wasn't without issues. We were told they would give us a list of contractors but they couldn't and didn't. We had a hard time finding anyone who would. We got quotes for over $60000 just to erect the building from those that would. After it was delivered and paid in full we were told about the seamer rental which I feel is the straw that broke the camel’s back. We paid an upgrade fee of $8000 which included a seamer rental.
Not until we have the building and it is paid for we’re told we have to either send a $4500 cashier’s check or do an ACH debit that we SHOULD get back if it is returned and in good shape. They cost around $4000 new. I pointed out that you don't rent a car or the forklift, pay for it in full up front and get the money back if it is returned and in good shape. That is like buying it and then returning it for a refund. I don't like it. It got rude at that point and we were just put off basically to find our own seamer. All you pay for is a lot of overpromised, well advertised metal buildings that you could get elsewhere for a better price. There is a heap of dishonesty in the whole transaction.
Reviewed Oct. 7, 2017
My husband and I were discussing building a shed. Next thing I know, my father-in-law is forwarding us a quote from General Steel. I managed to be the new lead when my husband got sent to FL to help restore power after Irma. The staff has been very helpful and patient answering my questions. It has very easy.
Reviewed Oct. 6, 2017
Matt was super personable and has done an amazing job with us! Highly recommend him and this company to anyone who is looking for a company who does this type of work. Thank you for all of the help that you have given us so far!
Reviewed Sept. 26, 2017
Golf Cart Canopy for Veterans Hospital - Chris ** was very professional and easy to work with in regards to our building needs. He was prompt and helped with all items in regards to our building for the VA Hospital. We will definitely keep your company and Chris in mind for future project.
Reviewed Sept. 15, 2017
The process of choosing the building size then adding the component options was a good flow. During the initial sale of the building, it would have been helpful to know a general average cost of these components upfront, though.
Reviewed Sept. 15, 2017
Just had to share my experience with the sales rep of General Steel by the name of Andy **. Andy is a very knowledgeable and experienced sales rep that I was glad to have connected with. We are currently launching a Capital Campaign to build a Church facility and Andy's expertise was the critical deciding factor that persuaded our Board to go with a metal building as opposed to regular construction. His answers to our questions were thorough, complete, and satisfactory. GS is currently doing the preliminary drawings and we are 110% sure they will build our new facility!! Thanks Andy, you're the greatest!!!
Reviewed Aug. 22, 2017
Ben really went to bat for us to get us into a General building at our budget. You guys deal with these types of purchases every day but we're doing it once and it's a huge cost and undertaking. Ben did a great job of answering my questions and helped to put my mind at ease on this project.
Reviewed Aug. 21, 2017
Shawn and Ryan and everybody have all been very helpful, and patient with me as I'm often busy and hard to reach, sorry! Most things seem to be coming together, surveyor on the way, looking forward to building!
Reviewed Aug. 11, 2017
The salesman knew more than the other company I was dealing with, that was the decision maker. I was really close to going with the other company but your salesperson "sold me" if the rest of this process goes as well, I'll be buying more buildings for our company!
Reviewed Aug. 2, 2017
Charlie ** has been great to work with. He spent a great deal of time with me (5 months), from my first contact. We started with 1 building and ended up with 2 bigger than the original. He walked me through everything and made me feel comfortable with our company's largest purchase to date outside of our real estate. His fast responses and knowledge on the details made it a clear choice over your competitors. Thank You Charlie & General Steel.
Reviewed July 12, 2017
Spoke with and ordered a shop building from Shawn ** at General Steel and I could not be happier with my experience so far. Shawn was very responsive and answered all of my questions and also provided great advice. If you're looking for a professional company and a great experience, go with General Steel.
Reviewed June 28, 2017
Derek did an outstanding job at helping, answering questions, and guiding us through the process. He was enthusiastic about our building project and wanted to do whatever necessary to help. Derek was awesome, and it was a fabulous purchasing experience.
Updated review: July 22, 2017
Well I am writing to set the record straight, a representative from General Steel called me about my bad experience in getting my building loaded at the Nevada depot in June of 2017. He was genuine in his concerns and was understanding of my frustration with the less than stellar service that I received. He definitely had pride for his company which was good to see, and also offered to pay the penalty of 175.00 I was charged by the transfer company for the lengthy loading time. All I really wanted was to be understood and have someone go to Nevada and reduce the employees' coffee cup size so they don't drag their feet for the next guy. But the cash was nice too. Thanks Bruce.
Original Review: June 20, 2017
I was really excited about getting my new building. Everything was going fine until shipping day. General Steel sends me the names and numbers and address of where to pick up the building and the pick up time. I arrange a driver through freight quotes to pick it up on the exact day and time window and transport it to Alaska Marine Lines in Seattle to be sent to Alaska. A simple task for both entities one would think. The driver who was on time with his 40 ft. flat in tow sat at the loading dock for hrs. I received a call from the trucking dispatch saying I was nearing detention due to the wait time, so I called the factory contact and he assured me it would be within the hr. For the love of god it's a 40 ft trailer not a cargo ship. You should be able to load three in an hr. So obviously not ready, as I was lead to believe.
The customer service lady tells me that they took extra care to make sure all the pieces were there because it was going so far and found they forgot a box of clips. OK I call ** on that. What about the guy down the road that orders a building. Does he get the hours of scrutiny while loading his stuff too. Anyway time goes into detention so I have to pay the driver an extra 175.00 for sitting around a freight yard while the factory boy try to put a package together. General Steel would not cover this obvious error on their part. The cost isn't going to make or break me, but like Christmas, it's the thought that counts. One of the reasons we like to live in Alaska is, we don't put up with ** service and when someone is at fault they cop to it.
Reviewed June 16, 2017
Bruce has exhibited excellent customer service. I've had lots of questions about various parts of the project and he treated them all as important. Every response has been timely and well researched. This has really helped clarify some of the more difficult planning decisions I've needed to make.
Reviewed June 5, 2017
I have had only great service from all the people at General Steel. Derrick, German, and Billy have all been great to work with. My requirements have been first priority in all cases. Great communication at every stage of the process.
Reviewed June 2, 2017
I searched for a steel building on the internet and selected GSC. When the original sales rep returned my call but could not answer my questions, I was referred to Mr. Lee **. I sent him a list of questions which we covered individually. We had several person-to-person calls with question and answer periods. I was pleasantly surprised with his ability to answer all my questions without having to go look up the answers. He even offered me his personal phone number in case I had a question when the office was closed. This is great customer service.
Reviewed May 22, 2017
Very informative, any questions that he did not have an answer for, he would find out and immediately get back to me with it. You do not know how many times I get the wrong information from a company because the reps decide to guess instead of working a little harder to get the right answer. Great Job!!!
Reviewed May 22, 2017
It has been a pleasure to work with both Bob and Luke! They both have gone above and beyond in accommodating our building needs at Stadium Medical. I was very nervous and anxious to start this project due to my limited knowledge on building construction, however Luke and Bob have made all my anxiety go away with their knowledge and professionalism.
Reviewed May 18, 2017
The sales team, and particularly Chris **, was extremely helpful, informative and professional. I never experienced the hard sell and was treated with the utmost respect. This was exactly the kind of experience I expect when dealing with such an important purchase. Thanks General Steel!
Reviewed May 3, 2017
Brian was our sales consultant and he did an outstanding job. He was polite, informative, and took time to answer all my questions. I would definitely recommend General Steel to friends and colleagues. Thank you for great service. It is truly appreciated.
Reviewed April 6, 2017
Ben was fantastic. After many delays on our part he was very patient with us. He even made himself available on a Sunday afternoon so he could be on a conference call with our building committee. A few days after the meeting one of the members stated that she felt very comfortable after speaking with Ben due to his vast knowledge and his ability to communicate with us.
Reviewed April 3, 2017
Shawn from sales has been great. During my initial contact I had a bad cold and lost my voice but he was very helpful and the garage project is moving ahead. The garage is 23x23 and he assured me that it could be customized to fit the existing pad. Thanks.
Reviewed March 17, 2017
Joanie and Luke have been great to work with. I feel like part of the family. Both have been very professional and made my experience with GS easy. Both Joanie and Luke are always willing to help and answer any questions I might have. GREAT EXPERIENCE!!!
Reviewed March 2, 2017
Still in the last stages of finalizing design - but the experience up to now has been great. Joe was very helpful in working with me on my initial sales order - and Ron as my project manager has been patient with me as I worked through some design changes I had made on door placement, windows, skylights etc. Overall I am very pleased to date with the response and follow-up.
Reviewed Feb. 17, 2017
General Steel was a pleasure to work with. They are always prompt, they always pick up the phone or email you right back. Any questions I had they had the answers. I'm super happy with the product and how easy it was to assemble. The staff was great and I couldn't be happier with my building.
Reviewed Feb. 17, 2017
My husband and I have been looking to build a steel building and looked at several companies. We were very happy with Brian! He gave us great info, provided all the necessary details and stayed in close contact throughout the sales process. He was a large part of why we decided to go with General Steel. We are looking forward to having our new shop!
Reviewed Feb. 13, 2017
After relying on a training barn about a 1 hr away it was clear our own would be better. After figuring out how & where put it we contacted General Steel and found it was within budget. We use the barn daily for dog training.
Reviewed Feb. 11, 2017
I built this shop myself no contractors (except the concrete). It wasn't as hard to put together as I had anticipated, instructions were fairly easy to follow. I only put the smallest amount of insulation they offered maybe should have went with more but even with the small amount even when it was zero outside it only got down to around 33 inside. It is easy to heat and I love it.
Reviewed Feb. 9, 2017
I’ve always wanted a big shop to play in. Most men dream of a shop bigger than the house. My dream came true. I couldn’t be more happier choosing General Steel for my building. I get so many compliments on Facebook when I post pictures of my shop. I will always recommend General Steel for any building. Thanks again for making my dream come true.
Reviewed Feb. 9, 2017
Satisfied Customers. We purchased a 60'x42' steel building in 2016 for the purpose of a storage building and "man cave." We erected the building ourselves and were very appreciative of the straightforward instructions provided and the clear labeling of all materials. We do recommend this company and product to those who have asked about our project and admire the finished building. Thank you for your service and product.
Reviewed Feb. 9, 2017
When I built my house in 2003 I put in 400 amp service to the property knowing that "someday" I was going to have my dream shed. Thirteen years later I finally got the opportunity to build my shed. I could not be more pleased. The quality of the materials is outstanding. The building should outlive me. As with any large project, there were glitches along the way, but General Steel was very responsive to my issues/needs. My friends are very envious. Overall, I am very satisfied and happy with my decision to buy from General Steel.
Reviewed Jan. 26, 2017
I was very pleased with the help, support, and information that was given me in allowing us the confidence that we needed to pursue our dream. We did not have any knowledge of what was needed or where to get help and Phillip lead us to the right people. My church is excited.
Reviewed Jan. 7, 2017
When I requested information regarding steel frame shed kits from General Steel, Jon ** was excellent in providing me all of the information I wanted, as well as other options that fit my needs for a shed better than what I expected. Overall my experience was very good.
Reviewed Jan. 7, 2017
Phillip ** was very professional. His professionalism and commitment to our needs made our decision very easy to make by choosing General Steel. He is a great assets to your company and I'm thankful he's working our project. Keep up the great work Phillip by making people's dreams come true. Thanks.
Reviewed Dec. 13, 2016
This will be my first all steel building and I'm looking forward to getting it built and start using it. I had thought the price would be out of my budget but Denny showed me the true cost and what I would be getting for my money made the decision very easy to go with a General Steel building.
Reviewed Nov. 28, 2016
I have been leasing office space for my business for many years and decided relocate. I called General Steel and was put in contact with Phillip. He has been a tremendous help working with me on different sizes and designs. He carefully listened to what I was trying to achieve, we finally pinned down the size and pricing that was well within my budget, without using any high pressure sales tactics. Prior to signing a contract or sending any money, I went to the General Steel offices in Littleton CO and met with Phillip and the construction manager, they went over the terms of the contract and answered any questions I had. Even though we are in the beginning stages of this project, I am very pleased how things have been done; I would recommend Phillip to others.
Reviewed Nov. 15, 2016
We are a General Contractor in Colorado and complete projects across the state. Whenever a steel building project come up for bid, we always call General Steel first, Chris ** has been great to work with. He is always prompt on returning calls and getting competitive pricing for us to be able to satisfy our clients' needs. This our fourth project with General Steel and they have all gone seamlessly. I would recommend them to anyone. Thank you Chris.
Reviewed Nov. 14, 2016
We were looking for a building to replace an auto repair facility that had just burned down and contacted General Steel. I was put in contact with Charlie **. He did a very good job. He was sure to include all of the accessory items I requested and answered all of my questions in a very timely manner. Charlie was also able to put us in contact with a contractor who is going to putting the building up. I am very pleased with the service Charlie has provided for my project and would recommend him to others.
Updated review: Nov. 5, 2016
Management sprung into action, addressed and resolved. There is no such thing as an imperfect business operation as we all know. This issue won't discourage me from giving them my business. Especially after seeing multiple raving reviews about their products. I look forward to working with them.
Original Review: Oct. 27, 2016
I initially made contact with the company, and they had a rep call me. This rep then disappeared. I made contact again, and they assigned me a new rep. This rep said he would get back to me, and this one also disappeared. A quality assurance person sent me a survey which I filled out and also emailed her my issue of finding someone to help me. She never followed up. I've gone through three different people, and couldn't get any help.
Reviewed Oct. 26, 2016
I was planning a second garage for my property. While still comparing companies and quotes I stumbled upon General Steel and worked with Ryan. He was able to find a building that fit my needs and budget. And it was actually bigger than I was originally planning on. He worked with me, explain their buildings as well as warranties and put up with my schedule being hard to reach me. I will update this further, once my building is up.
Reviewed Oct. 19, 2016
The Fire Department needed a building to house its new Ladder Truck; after searching reviews on many companies online we contacted General Steel and two other companies. Not only was the General Steel quote competitive the reviews I read proved to be true, the Customer service was excellent. I ended up working with Rex and Steve **. They were both very detailed in explaining everything to me and if I posed a question they couldn’t answer, they responded quickly with the answer. Due to the weather here in Maine we requested the expedited delivery option. I am very pleased; the Customer service I received from the sales team was a deciding factor in choosing General Steel for this project.
Reviewed Oct. 19, 2016
Building - I was shopping with other steel companies for this project, however something just felt right about General Steel. The sales team I worked with didn't try to high pressure me and made my decision rather easy. I am very pleased.
Reviewed Sept. 22, 2016
While researching steel buildings we discovered General Steel and submitted a request for a quote. Philip ** from General Steel reached out to us and assisted in the selection of a steel building. He was able to answer our questions and contacted a building crew in Michigan to get some construction estimates and availability information. Philip went that extra mile to assist us in making our decision to buy from General Steel. If Philip is just a small sample of the type of people we will work with at General Steel then we look forward to working with all of them. Well done!
Reviewed Sept. 15, 2016
I have been the Pastor of our Church for 34 years. After speaking with Charlie at General Steel I was sure I was dealing with the right company. He was absolutely fantastic. He didn't try to rush me into the sale and was very attentive to our needs. I'm glad I chose General Steel for our project.
Reviewed Aug. 30, 2016
Re: Denny ** and Luke **. Everyone has done a fine job, they have been very courteous and everything was explained in great detail. I'll be completely satisfied once I actually get the building. ;>)
Reviewed Aug. 30, 2016
I am very happy; I requested information from 2 other companies, one of them never even bothered to contact me. General Steel follow up, the professionalism from the salesman and really good pricing made my decision easy.
Updated review: Aug. 25, 2016
Also, I didn't realize that the cost analysis was my final one, so I did receive that. Just do your research and make sure you understand everything they are saying.
Original Review: Aug. 23, 2016
Bad experience from the start. We were told we were going to get renderings, floor plans, and a cost estimate for a certain price. We were told it was everything that we needed to take to the bank to get an estimate, so not being familiar with construction, we thought it included blueprints. We were also told that it would take 4-6 weeks. We were also told that we would be able to talk to someone and get input on the layout (once again, not being familiar with construction we thought this was talking to an architect).
They wouldn't let us talk to an architect to get their input. It took over a year to get things done. The cost estimate isn't even totally done and I haven't heard from them in over a month. We ended up having to hire an architect (we didn't want to pay them for their architect because they were way more expensive) to do our blueprints. When I told them we thought it included the blueprints, they basically said, "Are you crazy? You can't get an architect with blueprints for that price." I told them "Yes, we can." We found one for $2000 cheaper than what we were paying them for who knows what.
When I would give them changes to make to the floor plan, half of them wouldn't get done so I would have to send it back again. I would have to call every week or so to get anything from them. Otherwise I wouldn't hear from them for weeks. When I did call they seemed annoyed at me. I was told I would get to do 3 major changes without being charged. I did one and then when I was trying to finalize my floor plan, they told me that the changes I made then were the final ones and if I did any more, I would have to pay for them (they were little changes like move a wall a couple feet, etc).
When I got the first cost estimate (I still have not received the final cost estimate, don't know when I will), it was crazy. We were told that they would check into prices in our area and see what things cost. When we got the cost estimate, we googled prices for some of the things, and their estimates were 2 or 3 times as much. When we talked with them, they said that it was just an estimate on what they normally do, and if we want to get a price estimate for our area we could do it ourselves. We had a contractor friend briefly look over the cost estimate and he said they were twice as much, sometimes 3 times as much as it normally costs.
On the steel building, we had gotten an estimate from another company, and the other company came in $150,000 less on just the building part. I felt that I wasn't getting an accurate cost estimate and that when I told them, they said I could go out and do it myself with people in my area, something that they were supposed to do. They were supposed to check and see what permits and things were required for my area, and they never did. Some permits that they put in the cost estimate were not necessary.
The renderings we finally got look great, but I feel I got ripped off for what I paid them and for the services I received. The last few months they have not answered my phone calls. When I call them I do get an email from them within a couple days. I would definitely look for different company to do your steel building.
I also went to their website to leave a review. I found where reviews were left, and they were all positive, but there wasn't a way to leave a review. I asked the person who popped up to help me with any questions I had and she didn't know how to either. Makes me a little suspicious that either their reviews are fake, or they have the reviews sent to them and they only post the positive reviews. Reading the reviews here and my experience with them, I can imagine that they had over 40 positive reviews and not one single negative review.
General Steel appreciates every one of our Clients and we were very discouraged to learn that Mrs. Chandler had a bad experience. Client satisfaction is our #1 goal and although our team strives for the best possible results on every project, we apparently failed to meet Mrs. Chandler’s expectations. It appears obvious that General Steel could have done something differently so she would not have had a negative experience. The truth is, General Steel delivered 17 different floor plans and 10 separate rendering packages to satisfy changes requested by Mrs. Chandler. Typically, we are able to deliver exactly what our customer is envisioning in 3 attempts or less, even when our team is designing an extravagant church or complicated retail center. Our design team has worked diligently on this project and after receiving approval from Mrs. Chandler the final versions were delivered.
Reviewed Aug. 17, 2016
Great experience. I would give 10 stars if the site would allow it. Doak the salesman was awesome. He really went above & beyond for my project. I'm very happy I chose General Steel.
Reviewed Aug. 17, 2016
So far this is one of the best company that I have worked with and have enjoy my experience.
Reviewed Aug. 11, 2016
The salesman was very professional and didn't use any high-pressure sales tactics. I was given pertinent information and suggestions from which to make my own decisions. I was never told to do one thing or another. Thanks for giving me the tools from which to make positive decisions. This has been a very easy & comfortable experience.
Reviewed Aug. 8, 2016
The team has been so good to work with. From my first contact with Brian and everyone else as we work our way through this process. Team members I have had contact with, Brian, Lauren, Ron, and Stephen **. I would not hesitate to tell someone about the positive experience with General Steel and the team members. General Steel understands what customer service means.
Reviewed Aug. 6, 2016
Denny was very pleasant and informative about the company. He went out of his way to assist me and answered all my questions with enthusiasm. He further directed me to every department that was needed and remained on the line with me until everything was complete.
Reviewed Aug. 4, 2016
General Steel has a very efficient system in place. I have never bought a steel building before and was a little nervous dealing with a company across the country; however they have made the process very easy. Everyone I have spoken with there has not only been very knowledgeable they have been very pleasant to work with. It has been Wonderful experience.
Reviewed July 22, 2016
When I quoted the building with them I asked at least twice them for a contractor contact because I want to find out the "cost to build". They wouldn't give me a contact number and told me that Steve works with contractors and will tell me if it's in my budget, he gave me a ballpark price to build $25k, they told me that the way process works that they will give me a contractor contact after I give them a deposit and its normal process. So after I gave them deposit they did give me the contractor contact number, but the quote I got from contractor to build was $74,700 + site work and + permits, so that it about $100k.
Now they wouldn't give me a deposit back and they are saying that the $25k ballpark number was just for concrete and erection of the building. I asked them for "cost to build" couple times and never asked for concrete and erection of the building. They mislead me, hide the total cost to build from me just to get the deposit from me and then I cannot get it back.
Reviewed July 14, 2016
I recently dealt with both Lisa and Lauren. I found both helpful and friendly. Could not ask for a better experience in dealing with a business. Thank You.
Reviewed July 13, 2016
It was a good follow - and efficient calls.
Reviewed July 2, 2016
I am thoroughly impressed with the General Steel team. Everyone I have spoken with has been extremely helpful. I am very happy with my decision to go with General Steel for this project and would recommend General Steel to anyone looking for a steel building.
Reviewed July 1, 2016
5 Stars. General Steel has done a really good job. I bought a building that was on special & the project coordinator, Ryan, has been very helpful assisting me to get the shop designed specifically to fit my needs.
Reviewed May 12, 2016
I have been in sales for 40 years and Ryan was an absolute pleasure to deal with. He was informative and didn't try to rush me into the sale. I would recommend General Steel to others. Everyone from the receptionist to the technical guys have been great to work with.
Reviewed May 12, 2016
So far it has been a great experience. I am now waiting on plans to proceed with my project.
Reviewed May 10, 2016
I had attempted other steel building companies for info and did not receive help. My first call to General and Denny was very helpful and sent me an email the next morning and answered all my questions and was very knowledgeable. He was patient with me as I am not a construction person and he explained simply what we needed.
Reviewed May 5, 2016
Philip ** was very helpful while I was trying to decide on a new building for my business. He checked on different size buildings and prices, and promptly got back to me with the information so that I could make a decision and place my order. I would recommend Philip to anyone looking for a steel building.
Reviewed May 5, 2016
Ben was extremely helpful and wanted our business so much he was able to offer a substantial discount - to match a local rep - while providing the same quality and warranties we hoped to obtain. He also was truthful about the price increases that were lurking just outside our build plan schedule which helped selection and decision making processes move forward.
Reviewed May 5, 2016
From our first contact with Joanie ** to the contracts with Lauren ** to the design process with Ryan ** the experience has been great. Friendly, helpful and reminders that help me in the process. No pressure along the way and they seem to understand our budget constraints offering suggestions to help keep the cost down.
Reviewed May 3, 2016
As a first-time steel building purchaser, my sales support specialist was outstanding. He took the time to educate and inform me on the process, had answers to virtually all of my questions and when he didn't he quickly found them and always followed up in a timely manner. I wish more companies had people like this interfacing and guiding their customers.
Reviewed April 30, 2016
All questions were answered and a professional attitude was displayed at each call made. I have been very satisfied with how General Steel has treated my building order. Five stars to Kennith's effort so far in the process.
Reviewed April 29, 2016
Brian was courteous, attentive, and professional. He seemed very knowledgeable in your products and answered all of my questions. He researched options to get me the best deal possible and explained all aspects of the order process. I am glad I decided to go with General Steel so far. Thank you.
Reviewed April 28, 2016
5 Stars. The salesman was great and I received good pricing. I was shopping with other companies, however, the attention to detail the salesman showed is why I chose General Steel.
Reviewed April 21, 2016
Quick response. Answered all my question. Better support than the other 3 competitors that we're giving me quotes.
Reviewed April 21, 2016
Ryan was excellent, very professional and thorough. He had great knowledge of the product and process, and good follow up. I felt very comfortable working with him, and it gave me a good impression of the company overall.
Reviewed April 21, 2016
This will be my first building purchase and so far the experience dealing with a company three states away by phone and e-mail has been seamless. The pricing beat my local company even with shipping costs. Everyone from the operator to sales to project coordinator has been a pleasure to deal with. If I ever have a need for a building in the future, General Steel will be my first call.
Reviewed April 21, 2016
5 Stars - Great Experience, the salesman was outstanding; it was nice dealing with someone who was completely open and honest with us. He made sure everything was explained in great detail. I feel we made a good choice buying from General Steel.
Reviewed April 13, 2016
Ryan answered all of my questions. Very informative about construction cost.
Reviewed April 12, 2016
We have been very pleased with the professionalism and efforts made on the part of our sales associate to ensure we received the sale price for the pre-fab metal building we purchased from General Steel. The associate was extremely helpful and when he did not have the answers he contacted individuals to assist. Great service. We are very pleased.
Reviewed April 7, 2016
5 Stars. Good experience. I have a background in the construction industry and the salesman really took good care of us. He not only gave us favorable pricing, he really took his time to answer any questions so we could make our decision. I feel comfortable choosing General Steel for this project.
Reviewed April 5, 2016
Good experience, the General Steel representative paid close attention to detail and made sure things were done right.
Reviewed April 4, 2016
Good experience, the salesperson was very good at following up and helpful.4
Reviewed March 25, 2016
We have had a most pleasant experience with GS. Philip ** has been very helpful and professional. He has also been patient with us as we have worked to make a decision. We are looking forward to a continued project.
Reviewed March 18, 2016
We spoke with several other companies for our project. Philip was awesome, always eager to help and very good at contacting us. He was the deciding factor for choosing General.
Reviewed March 16, 2016
My experience with Chris was like two guys talking about what I needed and could he help me out. I am a farmer/rancher and I called with a question that Chris answered it. I said that I didn't want a bunch of phone calls or e-mails because I couldn't buy anything yet. He said he would check in once a month and answer or get me an answer to any questions. He did. I'm happy.
Reviewed March 8, 2016
I am very pleased with my experience; the staff at General Steel is very professional and knowledgeable. I have been around the design/construction industry for many years and General Steel's attention to detail made our decision very easy.
Reviewed Feb. 24, 2016
Excellent experience. The salesman answered all of our questions professionally and promptly.
Reviewed Feb. 16, 2016
Excellent experience, I really appreciate the salesman taking his time with us. We made several changes; he was patient and did not push us to close the sale.
Reviewed Feb. 16, 2016
The whole process was quick and easy. After some negotiating, we both agreed to a price and so far has been a very smooth buying experience. My representative was very helpful and would recommend General Sign to anyone.
General Steel Company Information
- Company Name:
- General Steel
- Year Founded:
- 1995
- Address:
- 10639 Bradford Rd
- City:
- Littleton
- State/Province:
- CO
- Postal Code:
- 80127
- Country:
- United States
- Website:
- gensteel.com

