General Steel

General Steel Reviews

General Steel Reviews
4.5(288)
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About General Steel

General Steel provides metal building solutions. It specializes in customizable metal building kits with tailored structures in various colors and materials to meet various industry needs. Its buildings range from 20 by 24 feet to 100 by 300 feet in size, and its structures are backed by a comprehensive warranty.

Pros & Cons

Pros
  • Range of customizations
  • Broad industry applications
  • Structural, paint and roof warranties
Cons
  • Limited size constraints

General Steel Reviews

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    1 featured review
    How do I know I can trust these reviews about General Steel?
    • 4,518,190 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 10 - 40
    Verified purchase
    Staff

    Reviewed April 25, 2023

    Cameron was a pleasure to deal with and was very helpful in walking me through the initial process of purchasing my 40x60x14 steel building. As a first time buyer of a metal building I had several questions. Cameron was extremely patient and answered all my questions. He provided professional and very helpful information.

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    Response from General Steel

    Hi Tony, congratulations on your new 40x60, you're going to love it. Thank you for choosing General Steel for your project and for taking the time to highlight Cameron's dedication to your building.

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed April 24, 2023

    General Steel has provided a very competitive price on a 100' x 140' pre-engineered metal building for one of our customers. They were fair and easy to work with. David B. was my initial contact and did an excellent job of working through the details of this building. The entire General Steel team has been a pleasure to work with. One issue was noted on the shipping documents but was quickly resolved. Will definitely do further business with General Steel.

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    Response from General Steel

    Hi Mark, thank you for taking the time to share your positive experience. We appreciate the opportunity to be part of your building project, it's in great hands with David and the rest of the team assigned to your project.

    Verified purchase
    Customer Service

    Reviewed April 5, 2023

    I called Andy at General Steel after another building company failed to follow through for me. General Steel has my order in fabrication right now. They contracted the concrete contractor at my request and I have talked to him about the details of my project. Ron got my order to fabrication and Kasey took my details information. All have been easy to get in contact with. I’m very satisfied so far!

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    Response from General Steel

    Hi Lance, we appreciate the opportunity to be a part of your project. Thank you for taking the time to write a review and for specifically pointing out Andy, Ron and Kasey's dedication to your project.

    Verified purchase
    Staff

    Reviewed April 5, 2023

    General Steel is a great company with the knowledge and expertise to help with any Steel Building needs. Working with Ben ** has and continues to be a great experience. Ben provided flexibility around our design needs and worked with us in order get what we wanted for our building.

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    Response from General Steel

    Hi Calvin, thank you for taking the time to share your positive experience with our team. We appreciate you choosing General Steel for your project, your building is in great hands with Ben, your Project Coordinator Ryan and our fulfillment team.

    Verified purchase
    Punctuality & SpeedStaffProcess

    Reviewed April 4, 2023

    I worked with Josh from General Steel early on in our building addition project. He was very helpful in guiding our company to the correct building for our needs. We asked for several changes which required him to requote our building- he was patient during that process.

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    Response from General Steel

    Hi Paul, it's great to hear that Josh helped you navigate your purchase. We appreciate you giving General Steel the opportunity to be a part of your project. Thank you for taking the time to share your positive experience.

    Verified purchase
    PriceStaff

    Reviewed March 18, 2023

    Our company recently decided to replace an older modular office building. A valued tenant was in with a larger 30' by 50' building. We looked at construction options and decided on a steel building built on a concrete slab as the best value for price choice for us. We selected General Steel over its competition based on its website information and reviews we looked at. Choosing a steel building from General Steel allowed us to add on many appearance and energy efficiency features we would have had to otherwise say no to.

    Our call was assigned to their Sales Representative, Chase **. Within 48 hours of that call being placed, we were looking at a building quote from Chase that met the size, features and price requirements we'd established for the project. The order is now being supervised by our Project Coordinator, Ronald **. We've supplied him with initial drawings that will result in blueprints and detailed specifications soon. Mr. ** is very thorough and has made a point of communicating with us as needed regarding the specifics of each element important to the fabrication and construction process he oversees. We're very happy so far with General Steel and are looking forward to completion of our new steel building.

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    Response from General Steel

    Hi Thomas, thank you for sharing such a detailed and thoughtful review. It's great to hear you found our website and reviews helpful and we appreciate the opportunity to be part of your project. We look forward to ensuring your new office is a successful endeavor.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 17, 2023

    Bruce, Billy, Jonah is very helping and knowledgeable guys. They respond fast whenever I need assistance. They also help me in choosing better building designs. They also guide me how to choose as per my needs so that metal structured will having long time durability.

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    Response from General Steel

    Hi Nav, thank you for sharing your positive experience with our team. We appreciate the opportunity to be part of your project, I'm sure the team assigned to your building will continue to impress. Thanks again!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 8, 2023

    General Steel and all the associates were very helpful and kind. We would recommend them to anyone. helped us pick out the building we ask for, and have bent over backwards to be helpful through the whole process. They answered every question and the whole process was a great experience for us.

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    Response from General Steel

    Hi Daniel, thank you for taking the time to write a review and for your endorsement, that's the highest compliment we can hope for. We appreciate you giving us the opportunity to be part of your project.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed March 2, 2023

    Great customer service. They were fast and did very well keeping me informed on the status of my building. When it arrived was very well packaged and was on time. Every time I called with questions I was answered quickly. I will recommend General Steel to everyone. Thanks for your help

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    Response from General Steel

    Hi Kade, thank you for taking the time to share you positive experience. It's great to hear you've been impressed with our team from the start through the delivery of your building. We'd love to see pictures of it when it's all done, thanks again.

    Verified purchase

    Reviewed Feb. 21, 2023

    I have had a great experience working Brendan at General Steel to design my 46X30 garage. It's difficult to find who you should use but I would definitely recommend this company for quality steel buildings. The insulation is going to make this building easy to climate control. Can't wait for it to be delivered and erected.

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    Response from General Steel

    Hi Chris, thank you for choosing General Steel for your project. I appreciate you mentioning Brendan's dedication to your garage project, I'm sure you will love your new building.

    Verified purchase
    Staff

    Reviewed Feb. 8, 2023

    I've asked and received several quotes on red iron buildings for my 40x60x18 shop. Without a doubt, General Steel was the most professional, responsive, and willing to work with me than any of the others. Andy ** was committed to working with me and providing me with all the information and pricing I needed prior to making a decision! My house is next. I'll definitely call Andy and the General Steel team for the build!

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    Response from General Steel

    Hi Joshua, thank you for the thoughtful review. It's great to hear Andy was able to provide you with the guidance you were looking for and get you into your new shop within your budget. We'll look forward to working with you again when you're ready to build your new home.

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed Jan. 30, 2023

    We have existing 32'x32' containment area with concrete floor and 4ft concrete wall adjoin existing bldg. that we are trying to repurpose into maintenance shop. We tried few local contractors, but didn't get very far with it. I heard the General Steel on radio and decided to give them a call. Ben **, our project consultant, called back and asked few questions. After Ben reviewed the pictures I sent him, he was able to guide me thru the process and turn my idea into a real project with budgetary number including preliminary design and locating a contractor in my area to install the bldg.

    Talking to Ben, I quickly realized that they have done many similar projects. They have the supporting teams and all the processes and workflows in place to guide me along the way, which makes me feel confident to take on the project. This is my first project and I feel like I am in a good hand. I will highly recommend Ben ** and his teams at General Steel if you have any building needs.

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    Response from General Steel

    Hi Chao, we're so glad you called and have the opportunity to work with you on this project. Thank you for taking the time to share your positive experience and mention Ben's dedication to your project.

    Verified purchase
    Staff

    Reviewed Jan. 25, 2023

    I had the experience of working with Josh and Ronald figuring out the building I needed. They both were very helpful and nice to work with. I recommend talking to them if there is any interest at all in purchasing a metal building, plus you get a quality structure from General Steel.

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    Response from General Steel

    Hi Zack, thank you for the opportunity to work with you on your project. I appreciate your endorsement and you taking the time to write a review while mentioning Josh and Ron's dedication to your building.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 22, 2023

    Talking with the representative Bill & Zac has been an amazing experience. Everyone has been very helpful. I feel comfortable if I need to contact them via phone or email. I look forward to working with them in the near future on my new building, I will highly recommend this company to all my friends.

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    Response from General Steel

    Hi Tom, thank you for your endorsement and for sharing your positive experience. I appreciate you highlighting our team member's dedication to your project and the opportunity to work on this project with you.

    Verified purchase
    Staff

    Reviewed Jan. 18, 2023

    I worked with Chase to complete sale of 40X60 building. He was easy to work with. Lots of extras and options to consider, I need time to consider all options and he was patient and helped explain details. Overall a good experience with this purchase.

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    Response from General Steel

    Hi Kevin, thank you for giving us the opportunity to work with you on your project. I appreciate you mentioning Chase's dedication to your project, he's very experienced, your project is in great hands.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 3, 2023

    John ** was great to deal with. I have bought two storage buildings through John in the last two years. He got what we needed done, when we needed it. Always returning calls, and emails very quickly. I would definitely work with General Steel again.

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    Response from General Steel

    Tyler, thank you for continuing to trust us with your building needs. I appreciate you taking the time to share your positive experience with our team. We look forward to continuing to work with you.

    Verified purchase
    PriceStaff

    Reviewed Jan. 3, 2023

    From the start Tyler at General Steel was professional and worked with me on the pricing. It went real smooth and signed paperwork in less than 10 days. All question were answered with knowledge and professionalism. I highly recommend using General Steel for your next project.

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    Response from General Steel

    Hi Michael, thank you for your endorsement and the opportunity to work with you on your project. I appreciate you taking the time to share your positive experience and mention Tyler's dedication to your project.

    Verified purchase
    CoverageStaff

    Reviewed Dec. 30, 2022

    Updated on 01/07/2023: This is an important follow up to my initial review. General Steel has identified, owned and corrected an internal GenSteel error in my building order. I am very impressed with the extent of their concern as led by Bruce **, Building Manager, to insure every detail of my building order meets my specifications without any further fees. My initial frustration and concerns have now been fully resolved. I recommend General Steel to prospective customers. Once I receive the building, I will provide a final review.

    Original Review: GenSteel to date has proven to be an untrustworthy and dishonest business. I placed an order for a building with clear height specifications; a price was set, my payment was received. Gensteel incorrectly paper drafted the wrong clearances; when I contacted then regarding their errorsand before building was fabricated, VP Jonah Goldman required a payment of $5770 additional - to correct their error and to construct the 6 posts 1 foot taller, as per original order. This charge to correct their error is an amount equal to 25% of the entire building. They fail to own the error or offer reasonable and fair solutions.

    The sales person Steve **, who took my order and the specifications, and knows the facts, states he doesn’t get involved in the “other side of the business”. So buyer beware of working with GenSteel salespeople and administration. I’m waiting to determine if GenSteel accepts professional responsibility or if they will continue to perform in disregard to customers specifications. At this point I would recommend you avoid this company.

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    Response from General Steel

    Mr. Philip,

    Thank You for working with us to help resolve this matter we truly appreciate your business. We look forward to finalizing this project with you, the Customer Service department will be following up with you to provide updates regarding the revised drawings as well as the projected delivery date.

    Verified purchase
    Sales & MarketingStaffProcess

    Reviewed Dec. 29, 2022

    I had a great experience dealing with Cameron on the ordering of our new Building, he made it simple and explained all aspects of the ordering process. When the order was done Ryan has taken over the layout and has been very helpful and made the process seamless. Very happy with the sales department and the design folks.

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    Response from General Steel

    Hi Steve, thank you for taking the time to write a review and especially for mentioning Cameron and Ryan's dedication to your project. We appreciate the opportunity to work with you on your project and we will make sure it is a success.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 28, 2022

    We have spoken with several vendors in this process to build a new office building and replace the trailer we currently use. Josh ** and Bill ** have been very accommodating, friendly and punctual in our process. It doesn't feel like we are speaking to a salesperson. It's like they have a interest in our goals here.

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    Response from General Steel

    Hi Gene, thank you for choosing us to work with you on your new office building. I appreciate you taking the time to write a review and that you highlighted Josh and Bill's dedication to your project.

    Verified purchase
    PriceStaff

    Reviewed Dec. 20, 2022

    Heard the ad on Radio and called the number to check on year end sale numbers on a 20x 30 steel bldg. Talked to Justin ** and got the info I desired. He then looked up available units and found that He had a 20x32 but not the 20 x30. Made me a deal on it. I later found that our budget was below the cost quoted by about 1500.00 until after new year when new budget went into effect. He made it work and I am the owner of a new steel building within my budget. Good work and I look forward to doing business with General Steel in the Future. Will recommend to business associates.

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    Response from General Steel

    Hi Danny, thank you for sharing your positive experience and for highlighting Justin's dedication to your project. It's great to hear we were able to get you into a new space within your budget. I'm sure the building will surpass your expectations and you will enjoy it for many years to come. We appreciate the opportunity to earn your business.

    Verified purchase
    StaffProcess

    Reviewed Dec. 13, 2022

    I would strongly recommend General Steel to anyone looking to build a steel building. We are building a 40 by 50 foot storage barn. The staff at General Steel was very helpful and knowledgeable about the product and the process of ordering and building the structure. Ryan, Andy and Kasey just to name a few were a pleasure to work with and very helpful through the entire process. The building was also a great value and nearly 50% less than their competition.

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    Response from General Steel

    Hi David, thank you for the endorsement and for taking the time to share your positive experience with Ryan, Andy and Kasey. We appreciate the opportunity to work with you on your barn project.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 13, 2022

    We really appreciate the opportunity to work with someone who is professional and very knowledgeable of his job. He guided us through the process of getting a lot of things done with our new building. Brender constantly communicated with us by email or phone to keep informed about our Barndomium. My husband and I really enjoyed working with him.

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    Response from General Steel

    Hi Cathy, thank you for giving us the opportunity to work with you and your husband on your barndominium project. I appreciate you taking the time to share your positive experience and pointing out our team's dedication to your project.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 1, 2022

    I got a few quotes from other companies and then my father recommended general steel. Their quote was a lot more reasonable than the other companies. After requesting the quote they promptly contacted me and the experience has been great. Everyone I’ve dealt with has been friendly and helpful.

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    Response from General Steel

    Hi Jake, awesome to hear that your father recommended us, what a compliment. Thank you for giving us the opportunity to work on your project and for taking the time to share your positive experience with our team, we appreciate it!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 17, 2022

    General Steel was awesome! Jonah ** as a Project Coordinator was great. He helped us with our purchase of 40x80x22 building, that we will turn into a barndominium. He was very knowledgeable and very easy to work with. He answered all of our questions and if he didn't know something he would find out and call us back within an hour. Our experience was easy and effortless and we would highly recommend working with him.

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    Response from General Steel

    Hi Whitney, thank you very much for writing a detailed review. I appreciate you mentioning Jonah's dedication to your project and you trusting our team with your barndominium project.

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 15, 2022

    I highly recommend General Steel for steel building kits and planning. The staff was excellent; they were knowledgeable, attentive and provided a fast turn around for my building. Logan and Ken were great to work with and I received quotes from multiple other companies. General Steel had the best prices, fastest turn around and was the most professional.

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    Response from General Steel

    Hi Matt, thank you very much for the compliments, it's great to hear you found our staff to be the most dedicated to your project and our pricing to be competitive. I appreciate you pointing out Ken and Logan specifically, I will pass your thoughts along to both of them.

    Verified purchase
    Staff

    Reviewed Nov. 14, 2022

    I ordered 2 30 x 210 self storage units. I worked with Brandon and the entire team at General Steel and they were very easy to work with and answered all my questions. I would definitely recommend them to other self storage builders.

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    Response from General Steel

    Hi Jessica, thank you for choosing General Steel for your mini storage project. We appreciate you taking the time to share your positive experience and your endorsement for future customers.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 28, 2022

    We had looked at (3) companies to buy a building. General Steel was the best of the (3) knowledge, price & customer service. John our salesman was extremely helpful. He was very up on the product he is selling. Ryan is very helpful with the drawings.

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    Response from General Steel

    Hi Richard, thank you for taking the time to write a review. Our pricing is always competitive, I appreciate you highlighting Jon's experience and service as what really set us apart. Our people are our competitive advantage.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 24, 2022

    Tyler was helpful with our order. He helped us get everything picked out and get our order processed very quickly. He got us in touch with our project coordinator on the day of our order. We will definitely recommend Tyler to others.

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    Response from General Steel

    Hi Jennifer, thank you for taking the time to share your positive experience. I appreciate you highlighting Tyler's dedication to your project, he has been with us for a very long time, we're lucky to have him.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 18, 2022

    Logan was the sales person I worked with and he was extremely helpful and accommodating. He followed up and answered all of my questions. He also included other members of his team as needed. I would recommend him to others. Thank You

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    Response from General Steel

    Hi Mark, thank you for choosing General Steel for your 40x60 project. We appreciate you taking the time to share your positive experience and we are grateful for your endorsement.

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    General Steel Company Information

    Company Name:
    General Steel
    Year Founded:
    1995
    Address:
    10639 Bradford Rd
    City:
    Littleton
    State/Province:
    CO
    Postal Code:
    80127
    Country:
    United States
    Website: