General Steel

I recently decided to build a shop building on my property. I started an internet search for a reputable company to purchase it from. Taylor ** from General Steel was the one who called immediately! She was very pleasant and needless to say extremely helpful! All of my questions were answered and I had a quote in no time. Taylor is super easy to talk to. I would deal with her again! Highly recommend...

Sam and Jeremie have been a great team to work with on this build. From my initial call to the whole process they’ve been so helpful. I am looking forward to taking delivery of our package and getting the building up and in use. General Steel has been awesome. Thank you.

I originally was going to build a house and General Steel has a program which designs your house and then sends you the cost per square foot but you have to pay them $6000 in advance. Once we started getting into that process the cost they were quoting was astronomical. I decided to just purchase a already built house and get more bang for my bucks. Per General Steel they wouldn't refund my money but the money could be used to buy material from them for another project. I had no less than 20 emails back and forth with their design team and the response rate was 3 to 4 days up to a few weeks for a response. The costs for them to do anything for me was absurd and a local metal company was 4 to 5 times cheaper for the same quality. Finally after 8 months of going back and forth with no resolution I told them to just send me $6000 in roofing sheets.

Just wanted to thank Kevin and Sam for their follow-through and timely communications. Very professional and polite. It has been a pleasure working with GS on this, my second GS building project. Look forward to getting the building on site and erected.

The sales process was excellent. Andy ** was our salesperson and he was a pleasure to work with. Andy was always willing to adjust and adapt the building to try to accommodate our budget while clearly communicating the implications of our changes. We have not completed the building design yet so we can't comment on the full cycle of the construction process, but based on the sales experience we are very pleased so far.

We initially started researching several Metal Building suppliers and narrowed it down fairly quickly after Andy ** reached back to us to lend a helping hand in our research. Andy was prompt and professional in his communication with us. We eventually set up a conference call organized by Andy that sold us on utilizing General Steel for our small project. We haven't gotten the building on the ground yet but are confident that things will continue as well as they have so far. Thanks for all your guidance Andy!

I am surprised that a company this size treats their customers so irresponsibly. They made a time commitment to me... did not keep it... cost me more money in temporary fencing costs in order to keep their incomplete shipments safe from theft... and left me hanging in the wind waiting for a return crew, not once, but TWICE.

Our choice of General Steel because on Brad ability to explain to us and convince us on how general steel is better. Brad was able to explain to us how general steel fit what we are looking for. Brad was had a good understanding of our concern, and he help clarify our question and concerns.

General Steel sells you a building package, then encourages you to review the experience before anything significant can go wrong. Note the timing of many reviews on its page. I ordered windows and insulation only to find that the windows were not suitable for my purpose and that one can buy superior windows at much cheaper prices. GS would not cancel the order notwithstanding that there was nothing in the contract about not cancelling extras. It was far too early in the process for the windows to have already been taken out of stock, or probably even manufactured.

Everyone I have spoke with was very nice and knowledgeable with what was needed. They were very helpful in getting everything just the way I needed it. I would recommend them to anyone and will be glad to work with them again in the future. Carl, Ron and Megan have done a great job and gave me a great experience in getting the metal building that I will call home soon.

Thank you to Tyler ** and General Steel!!! Tyler was upfront, very informative, and extremely professional in the purchase process of the metal building, from start to finish. I will refer Tyler and General Steel in the future.

Dauphne was very helpful and polite when dealing with my order. She responded well and answered all my questions. I would recommend her support with any customer purchasing from General Steel. Out of most of the people I talked to at General Steel she was the easiest to deal with.

Our Building is being delivered this Thursday on March 29, Our experience so far has been Great, I've reached out to both Ryan and Megan on several occasions to make changes. Every time Ryan got us what we wanted. No hassle, easy. Megan has gone out of her way to help us schedule items in on a timely manner. She has done an outstanding job. Thanks again to both of you on building a Garage and building our dreams.

Initially everything was moving very slow regarding this project due to delays on our side as well as the companies we were dealing with. However, once Bruce ** and Megan ** got involved this became a very pleasant and professional experience. Megan ** expeditiously handled returning emails and phone calls to bring our project to fruition. A big thank you to Megan for all the assistance. Additionally, a big thank you to Bruce ** for all the assistance in handling the unusual request of a third company payment for a portion of the building. We are looking forward to completing this project very soon.

Joanne was exceptional in helping us with purchase of our building. She was thorough, quick, responsive to our questions and helpful in every way. On a scale of 1 to 10, Joanne earned a 12 in our dealings. Also, working with Billy on our building, adds, changes, or whatever we needed, Bill has been so far exceptional, helpful, responsive to our changes, adds or conversation. On a scale of 1 to 10, Billy has earned a 12 to date. So far my experience with your company has been exceptional. We all know and appreciate that great employees makes a great company. I look forward to working with Billy on our building.

The sale person Jon was knowledgeable and convincing. I don't have the building yet, still early in the process. At this time, I am happy. After the main sale, several options were offered to increase the cost of the building.

So far everyone has been very helpful. Thanks. I haven't started construction yet, but the buying, and design process has went smooth to date. I am looking forward to delivery date so we can start putting this new building together! My wife will appreciate the garage space!

We chose your company for a steel building quote based upon your excellent reviews. I contacted General Steel on September 1, 2017 from what I can reconstruct. Michael ** sent me an email quote. I also spoke with Lee ** on September 1 concerning the construction of the proposed building. On September 5, I contacted Mr. ** and asked him to call me. On September 7, Mr. ** contacted me and asked if I was prepared for Hurricane Irma. He asked for a good time to call the following week to send a deposit since this was a Labor Day Sale and asked me to call Lauren ** to give her an update. On September 14, 2017, Lee ** sent an email stating I had to complete the building order with Lauren ** today and that Jay the builder had to have confirmation to hold a spot in his schedule.

Just wanting to say that the quality of service given to us from Michael ** has been way above our expectations, from the first day when I called, until he sold us a building and then to get called from Ryan ** to lay out our building almost with no time in between, and for the knowledge from both to help us get what we needed with no snags. You only have 5 stars but I would give 10 to these 2 guys. Thank You very much for all your help and for making this a fast and Pleasurable experience.

Good Experience from the first phone inquiry about purchasing a steel building. Told my sales rep what I wanted, and he came back with a building that was very close to that size and everything I wanted to make up my dream shop. Very Happy with the price. Looking forward to my new Steel Building from General Steel.

The process of building a large building is more than difficult for a non-contractor, but the efforts of the salesman and project coordinator have made the project much more doable and so far into the project all issues have been handled simply, and professionally.

All of the people I have worked with at General Steel have been great, and I have made them work for it. They have answered my questions and worked with me to design exactly what I wanted. Even after I had put down a deposit they have worked with me to resolve my concerns and make a few changes.

I had a good experience with Ronald ** who is our building coordinator on current project. I had difficulty with the Alaska Fire Marshall on our last building placement and Ron went above and beyond getting me some fire rated industry material that I can use when getting our newest permit. I am a commercial fisherman and not knowledgeable in the building trade so he did well guiding my partner and I through the ordering process. I would recommend General Steel and Ron to anyone looking for a steel building.

First let me say I am in no way related to my salesman Derek ** - it was just the luck of the draw! Our non-profit soccer organization had been shopping for a metal building and had reached out to approximately 4 different metal structure companies. Derek was THE only one to make contact with me by phone. Personalized service! He spent at least an hour on the phone with me going over our needs and then finding the right structure for our club at the price point we wanted to stay within. I would recommend General Steel and Derek ** to anyone!

Having Ryan ** as my Project Coordinator has been great. He has helped with every question/concern I've had. Any additional information I have requested, Ryan has answered for me in a timely manner. Ryan has worked with me through the changes I have requested. This process has been made easier thanks to Ryan.

We are a long way into our process with General Steel. First, we called in almost a year ago and were told they had a limited time sales on certain buildings. Later we found out that is a scamming sales pitch that they have already been in trouble legally for doing. Ok fine, we went on through the process. The initial engineered drawings took twice the time we were told and we had to stay on them. Finally we got them back and they (despite asking us where our windows would be and so forth), blocked our future windows with bracing that wouldn't work for our needs. They wanted us to pay almost $1k more to fix it. Um no, we told our plans from day one.

My husband and I were discussing building a shed. Next thing I know, my father-in-law is forwarding us a quote from General Steel. I managed to be the new lead when my husband got sent to FL to help restore power after Irma. The staff has been very helpful and patient answering my questions. It has very easy.

Matt was super personable and has done an amazing job with us! Highly recommend him and this company to anyone who is looking for a company who does this type of work. Thank you for all of the help that you have given us so far!

Golf Cart Canopy for Veterans Hospital - Chris ** was very professional and easy to work with in regards to our building needs. He was prompt and helped with all items in regards to our building for the VA Hospital. We will definitely keep your company and Chris in mind for future project.

The process of choosing the building size then adding the component options was a good flow. During the initial sale of the building, it would have been helpful to know a general average cost of these components upfront, though.