General Steel

Jacob was extremely responsive to questions and very good with follow-up, as were all GS staff. I have to admit I was surprised by the aggressiveness of all GS personnel in following up with this deal to make sure we got everything done quickly, although I did not regard this aggressiveness as inappropriate. I would have appreciated some deeper discounts for a returning customer, as the building price was close to being undercut by the competition in Phoenix (Southwest Buildings). However, your referral for an affordable setup crew was the selling point. The crew obtained seems to know how to do this pretty well, and presented themselves for unloading very promptly and with the correct equipment. Thanks again for a good experience with GS buildings (they're putting up the building as we speak, so I'm assuming it won't fall over and prompt a less-than-happy review)!

Conor has gone above reg. customer service to help me with this project. To me it feels like he is invested in my project and determined to get me what I want. I know I am hard to work with (retired salesperson) but he takes it in stride and gets us back on project. I think that Conor ** is a great asset to your company and should be recognized as one. Everyone I have talked to from your company has been great to work with.

My experience with the customer service was the best I have experienced! John was very helpful and if there was something that he could not help me with he forwarded me to the people who could. I will definitely recommend Gen. Steel to other farmers!

I worked with Collin M, he was professional and very knowledgeable of the product and able to answer many (first time buyer questions) regarding these type of structures and able to give pros and cons of the competitors. Collin was not pushy when it come to the sale as other salesman and took the time to explain in detail and make changes in design as needed. I will be ordering my second building from him soon.

Megan was super helpful and made sure that we had all the logistics of getting our order delivered to our home, which can be super crazy because of where we live, in order. She was incredibly professional and super sweet which made it a joy to work with her! Thank you so much for your outstanding customer service Megan! We appreciated you so much!

My project experienced numerous delays due to the rain. The building the site was not ready. The timing was critical a minimum wait time unloader was needed at another job the same day. Thanks to Megan's hard work the truck arrived right on time and saved me a lot of money.

Our questions were always answered in a timely manner by Megan **. She has done an awesome job keeping us informed on the progress of the building for us. Attached are a few of the pictures of the building. We would recommend this building to someone looking for one.

Megan was a pleasure to work with. We were able to coordinate a better time for my delivery. She made sure I was aware of the type of equipment I needed on delivery day and included a few pictures of what I would be dealing with.

I would like to compliment General Steel's customer service rep. Megan. Her assistance in helping me with my order has been a pleasurable experience. I look forward to working with her until the completion of my order. I hope that General Steel realizes what an asset to the company she is.

Customer service was top notch, prompt and courteous. Building was as promised and on time. Terrific follow up in design stage, correspondence were clear and the kit was complete. Thank you for your help with the project. I would recommend this company to a friend.