General Steel Reviews

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About General Steel

General Steel provides metal building solutions. It specializes in customizable metal building kits with tailored structures in various colors and materials to meet various industry needs. Its buildings range from 20 by 24 feet to 100 by 300 feet in size, and its structures are backed by a comprehensive warranty.

Pros
  • Range of customizations
  • Broad industry applications
  • Structural, paint and roof warranties
Cons
  • Limited size constraints

Featured Reviews

Arnold, CA
Verified purchase
We just ordered our Barndominium and it has been a really great experience so far. Easy to work with people, Zach and Lauren were terrific. We are pleased with all of the choices ...

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International Falls, MN
Verified purchase
Great help. The customer service was splendiferous! Would definitely work with them again and would not hesitate to recommend to a friend. They were quick to get back and efficien...

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General Steel products

General Steel offers a range of metal building kits tailored to meet various needs and applications. It has solutions for aircraft hangars, auto shops, barndominiums, barns, carports, churches, commercial spaces, garages, storage, warehouses, workshops, agricultural buildings, RV garages, industrial buildings, offices, medical buildings, gymnasiums and more.

Its metal building kits come in various sizes, ranging from compact 20-by-24-foot structures to expansive 100-by-300-foot buildings. You can tailor your building to your project and taste by customizing the color, insulation and siding materials (corrugated metal, faux stone, rock, brick, stucco, masonry brick, shiplap wood, wood or a blend).

Some aesthetic customizations:

  • Roof and wall colors
  • Faux stone siding
  • Stucco panels
  • Wainscoting
  • Cupolas

Functional elements you can add:

  • Gutters
  • Downspouts
  • Insulation
  • Liner panels
  • Ridge vents
  • Louver vents

You can also add components like sectional, roll-up, bifold or storefront doors; skylights; door overhangs; light-transmitting panels; windows; mezzanines; portal frames; framed openings; end walls; and crane systems.

General Steel cost

General Steel provides complimentary quotes tailored to your specific requirements, and these vary by location, building type, dimensions (width, length and wall height), roof pitch and any additional components, as well as the time frame and phase of your project.

To get your free quote, visit General Steel’s website, click “Price Your Building,” fill out the required fields, and a representative will assist you.

General Steel warranty

General Steel stands by the quality and durability of its structures with a 50-year structural warranty, a 40-year paint warranty, a 25-year galvalume roof warranty and a 20-year standing seam roof warranty.

General Steel FAQ

How does General Steel work?

General Steel offers metal building kits customized to your specific requirements. Start by getting a customized quote, and then General Steel can tailor a structure to meet your various needs.

Is General Steel legit?

Yes, General Steel is a reputable and legitimate company in the metal building industry.

Who installs General Steel buildings?

General Steel's project consultants connect clients with licensed and background-checked contractors to provide construction services in their area.

Are General Steel buildings up to code?

General Steel buildings are constructed to meet building codes. The contractors associated with General Steel are licensed and undergo background checks, which helps ensure compliance with regulations and standards.

General Steel Reviews

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    1 featured review
    How do I know I can trust these reviews about General Steel?
    • 4,878,948 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Verified purchase
    Staff

    Reviewed Oct. 11, 2025

    My experience with the General Steel staff has been excellent so far, they have accommodated me in a timely manner and have made feel very comfortable with the building process. I am looking forward to completion of my build. It has been a goal of mine for years.

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      Verified purchase
      Staff

      Reviewed Oct. 11, 2025

      I wanted to say thanks to Andy ** for helping me work through the preliminary steps of planning a building that I've been thinking about building for some time. Andy made the process work smoothly and was there when I needed help. We are making progress and it's all because of how this process began. Thanks again Andy!

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      Verified purchase
      Staff

      Reviewed Sept. 26, 2025

      Collin ** was very thorough in helping us to get this order defined and placed. We had a situation where there were buildings on 2 sides that had to have access left to 2 doors. He helped in solving that problem. He was also timely with all of the correspondence and questions asked of him.

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      Verified purchase
      Customer ServicePricePunctuality & SpeedRates

      Reviewed Sept. 26, 2025

      Pricing was easy to get over email and internet. Changes were easily made and pricing was received by email promptly. Information was provided as requested. We had to change several items on the plans. Questions were answered and corrected to include pricing either way.

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      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Sept. 12, 2025

      Kasey's prompt, professional attention to detail in coordinating my order was superior to what I am used to experiencing. She answered every question clearly and obtained details from other departments with amazing speed and clarity. She is both business like and cheerful.

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      General Steel
      Response from General Steel

      Thank you for the kind words about your experience. We're glad to hear Kasey made such a strong impression, her responsiveness, professionalism, and positive attitude truly embody the level of service we aim to deliver. It’s great to know she helped make the coordination process smooth and efficient. We appreciate you recognizing her efforts and choosing General Steel!

      Verified purchase
      Staff

      Reviewed Sept. 11, 2025

      Working with General Steel has been a pleasant experience. My first contact was with Zach and he showed patience and guidance over multiple weeks as I navigated the permitting process, answering my many questions before handing me over to the project manager and starting the next stage. I would recommend General Steel to others.

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      General Steel
      Response from General Steel

      Thank you for your thoughtful review! We're so glad to hear that Zach provided the patience and guidance you needed during the permitting process, it’s a critical stage, and we’re proud to have team members like him who go the extra mile to support our customers. We appreciate your recommendation and look forward to continuing to support you through the next stages of your project!

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Aug. 18, 2025

      Andy was great to work with, and he was very knowledgeable about the buildings and the process. He had answers to most of my questions and was quick to respond to anything he wasn't quite sure about firsthand. We were in a hurry on our end with this project, and Andy was able to get things moving and finalized quickly.

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      General Steel
      Response from General Steel

      Thank you for the great feedback! We're thrilled to hear that Andy was able to deliver the fast, knowledgeable service your project needed. At General Steel, we know timing is everything, especially when you're under a tight deadline. It's great to know Andy kept things moving and made sure you had the answers and support to get your building project finalized quickly. We appreciate you choosing General Steel and look forward to seeing your building come to life!

      Customer ServiceTechPunctuality & SpeedRefunds & PayoutsStaffBillingTransparencyFollow-ThroughHonesty & Transparency

      Reviewed July 27, 2025

      Updated on 08/13/2025: It is very unprofessional to issue a response after receiving a call from Bruce Graham, and was told that I would receive a follow up call—which never took place as promised. To state that this ministry, Outreach Victory Church did not have the funds to pay for the steel is an insulting lie. Our records indicate EVERY payment issued, and after speaking with the legal team in SC on a conference call with General Steel in 2023, I find the response of this company disconcerting.

      While I was not a part of the initial planning committee of this church, when I became the episcopal leader of the said ministry, I conducted a fact-finding investigation that determined that this company handled the ministry in an unscrupulous manner. Then this attempt to respond to my review of this company in a manner to attempt to discredit my findings. One thing is for sure, we have viable evidence—bank records and death certificates do not lie. For a certainty, I will be contacting the Attorney General of Colorado to present all of our evidence. I was really praying that there could have been an amicable resolution.

      Original: Our church lost over $93k to General Steel. We were told it was a breach of contract for not receiving a delivery; stated someone called and said the pastor died. Now they say statute of limitations. The pastor just died in April of 2025. The representative, Mark **, gave several conflicting statements and refuse to remedy this when the we conference called him. The refusal of delivery was NOT true because we have land that it could have been delivered to. They constantly asked for monies, which we paid, and they said we breached to contract in 2012, but amazingly they received an ACH document for $3k in 2015. I’ve waiting in hopes that they were going to make restitution to us before contacting the Colorado Attorney General’s office. I am willing to travel to General Steel to pick up our church’s check.

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      General Steel
      Response from General Steel

      General Steel was very surprised to see these comments, it is not often one would receive a complaint on a project from 24 years ago, written by someone who was never involved with the project. Regardless, we were able to locate the project notes and interviewed an employee who worked with the client on this project. Mr. Edge’s opinion in this review is inaccurate, it simply does not line up with the project notes from this transaction.

      Please excuse General Steel for being suspicious, there are no records whatsoever of Mr. Edge ever being involved in this project, until he contacted General Steel in 2023. General Steel has not heard from anyone at Outreach since 2015. Mr. Edge’s claim that they would have accepted delivery claiming that they had land to store the building is simply not accurate. General Steel does not dispute that Outreach had property, our records indicate there have been hundreds of attempts via telephone and in writing trying to get the order into a deliverable schedule. General Steel would have happily delivered the order. General Steel was completely vested in this project and worked with Outreach for over 15 years. The team assigned to this project has invested countless man hours, producing and delivering multiple sets of very expensive and time consuming engineered stamped drawings. General Steel had every incentive to deliver the order as we enter a contract with the factory once the order is placed. Ultimately, the problem was Outreach did not have the funds to pay the balance due. General Steel does not believe Mr. Edge is intentionally trying to mislead anyone; he was simply Never involved with this project to provide an accurate description of events or to know

      what truly transpired.

      Verified purchase
      TechPunctuality & SpeedTransparency

      Reviewed June 13, 2025

      Ben and the supporting team have done a great job so far in the process. I am hopeful this will continue through the entire project. I will need to receive the build and ship date, also the foundation plans are needed asap. Please keep me up to date as the other contractors are planning the work schedule.

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      General Steel
      Response from General Steel

      Hi Randal, thank you for trusting General Steel with your project. I'm sure the team assigned to your building will keep it on track as you are working with some of our most experienced team members. We're here for you every step of the way and look forward to seeing your project through its successful completion.

      Verified purchase
      Customer ServicePunctuality & SpeedTransparencyCommunicationTimeliness

      Reviewed June 10, 2025

      This company is great. I spoke with Collin in February to get the ball rolling on a 60x60 building I had been wanting for quite some time. Unfortunately, I experienced some life changing events that put things on hold for a while. Three months later, after only sending one email, Collin called me the very next day to pick up right where we left off. The whole team was there to answer any questions and explain the step-by-step process. They were always available and kept me updated throughout each step. I couldn't imagine another company making this process any easier than General Steel has for me. Thanks so much, Guys! Keep up the great work!

      Thanks for your vote!
      General Steel
      Response from General Steel

      Hi Lawrence, thank you for taking the time to share your positive feedback and the story behind your sentiment. Your experience is what we strive for, our goal is to help our customers navigate their projects no matter where they are in the process of building. It's great to hear you found Collin helpful and attentive. Collin is a very valuable member of our team, your project is in very capable hands. Thanks again.

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      General Steel Company Information

      Company Name:
      General Steel
      Year Founded:
      1995
      Address:
      10639 Bradford Rd
      City:
      Littleton
      State/Province:
      CO
      Postal Code:
      80127
      Country:
      United States
      Website:
      gensteel.com