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General Steel

General Steel
Call Now Toll Free
(800) 745-2685
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Overall Satisfaction Rating 4.76/5
  • 5 stars
    153
  • 4 stars
    17
  • 3 stars
    5
  • 2 stars
    0
  • 1 stars
    4
Based on 179 ratings

Established in 1995, General Steel has provided over 20,000 steel buildings including successful projects for The White House, Boeing, Disney, Dow Chemical, CAT, Walmart, General Motors, Newmont Mining, PG&E, British Petroleum and NASA.

General Steel has become the industry leader and most trusted pre-engineered buildings brand in the world by offering our customers the most experienced team in the industry and the highest quality buildings available. Our team will provide solutions that will guide you through a successful project beginning at inception through the completion of your construction project.

Customer satisfaction is our top priority and our team will stop at nothing to make sure your project is a true success!

General Steel Call Now Toll Free (800) 745-2685 Learn More
General Steel
Call Now Toll Free
(800) 745-2685

General Steel Reviews

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Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 31, 2020

Jacob was extremely responsive to questions and very good with follow-up, as were all GS staff. I have to admit I was surprised by the aggressiveness of all GS personnel in following up with this deal to make sure we got everything done quickly, although I did not regard this aggressiveness as inappropriate. I would have appreciated some deeper discounts for a returning customer, as the building price was close to being undercut by the competition in Phoenix (Southwest Buildings). However, your referral for an affordable setup crew was the selling point. The crew obtained seems to know how to do this pretty well, and presented themselves for unloading very promptly and with the correct equipment. Thanks again for a good experience with GS buildings (they're putting up the building as we speak, so I'm assuming it won't fall over and prompt a less-than-happy review)!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 26, 2020

    Conor has gone above reg. customer service to help me with this project. To me it feels like he is invested in my project and determined to get me what I want. I know I am hard to work with (retired salesperson) but he takes it in stride and gets us back on project. I think that Conor ** is a great asset to your company and should be recognized as one. Everyone I have talked to from your company has been great to work with.

    General Steel response

    Jeffrey, thank you for taking the time to share your experience with Conor as well as our other team members you have worked with. Conor is without a doubt a valuable member of our team as he represents the level of service every customer can expect from everyone here at General Steel. Please share pictures of your project with Conor and your Project Coordinator, we all love to see the results of our team's hard work and dedication.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 22, 2020

    My experience with the customer service was the best I have experienced! John was very helpful and if there was something that he could not help me with he forwarded me to the people who could. I will definitely recommend Gen. Steel to other farmers!

    General Steel response

    Chad, hearing that our service was the best you've experienced is encouraging for not only Jon but all of the members of our project support team. We strive for 100% customer satisfaction on every phone call and every building we deliver. Thank you for taking the time to share your experience with our future customers.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 21, 2020

    I worked with Collin M, he was professional and very knowledgeable of the product and able to answer many (first time buyer questions) regarding these type of structures and able to give pros and cons of the competitors. Collin was not pushy when it come to the sale as other salesman and took the time to explain in detail and make changes in design as needed. I will be ordering my second building from him soon.

    General Steel response

    Patrick, thank you for taking the time to share your experience. Collin is a valued member of our team and is a great representation of the ethical sales training all members of our sales team receive. I'm sure you will find our Project Coordinators and fulfillment division equally professional. Thank you for choosing The General, we will look forward to working with you on your next project.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 23, 2020

    Megan was super helpful and made sure that we had all the logistics of getting our order delivered to our home, which can be super crazy because of where we live, in order. She was incredibly professional and super sweet which made it a joy to work with her! Thank you so much for your outstanding customer service Megan! We appreciated you so much!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 11, 2020

    My project experienced numerous delays due to the rain. The building the site was not ready. The timing was critical a minimum wait time unloader was needed at another job the same day. Thanks to Megan's hard work the truck arrived right on time and saved me a lot of money.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 27, 2020

    Our questions were always answered in a timely manner by Megan **. She has done an awesome job keeping us informed on the progress of the building for us. Attached are a few of the pictures of the building. We would recommend this building to someone looking for one.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 13, 2019

    Megan was a pleasure to work with. We were able to coordinate a better time for my delivery. She made sure I was aware of the type of equipment I needed on delivery day and included a few pictures of what I would be dealing with.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 13, 2019

    I would like to compliment General Steel's customer service rep. Megan. Her assistance in helping me with my order has been a pleasurable experience. I look forward to working with her until the completion of my order. I hope that General Steel realizes what an asset to the company she is.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 11, 2019

    Customer service was top notch, prompt and courteous. Building was as promised and on time. Terrific follow up in design stage, correspondence were clear and the kit was complete. Thank you for your help with the project. I would recommend this company to a friend.

    2 people found this review helpful
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    General Steel author review by Joseph Truini

    General Steel Buildings, based in Colorado, is widely regarded as a leader in the steel building industry. Operating for more than 20 years, General Steel has grown from a supply company to a full-service construction company.​

    • Range of services: General Steel is a full-service company that helps clients plan and construct a steel building.

    • Prominent clients: The company has proven its reputation by working with some outstanding clients, including the White House, NASA, Disney, GM and Boeing.

    • Time in business: General Steel has been constructing steel buildings for two decades.

    • Free quote: If clients have an idea for a steel building they'd like to buy or build, General Steel will give a free initial consultation and quote for the customers so they know how much a project will cost before they commit.

    • Regular specials offered: General Steel Buildings offers rotating specials on buildings via its website, which means customers can find regular sales and value prices.

    by Joseph Truini Home Improvement Contributing Editor

    Joseph Truini is a home improvement expert who writes extensively about do-it-yourself home remodeling and repair, woodworking projects and tools and techniques. His work has appeared in several national magazines, including This Old House, Popular Mechanics, Country Living, Woman’s Day, and Today’s Homeowner.

    General Steel Company Information

    Social media:
    Company Name:
    General Steel
    Year Founded:
    1995
    Address:
    10639 Bradford Rd
    City:
    Littleton
    State/Province:
    CO
    Postal Code:
    80127
    Country:
    United States
    Phone:
    (800) 745-2685
    Website: