GE Dishwashers Reviews

I bought a dishwasher 2 1/2 years ago, along with GE fridge, microwave, convection oven for my remodeled kitchen. It was less than a year old, when the dishwasher control board went. GE fixed it for no charge, as it was under warranty. They sent the part, and the repairman was great. A little over a year later, the same thing happened. It is no longer under warranty. I spoke with a supervisor about this. This dishwasher was just over 2 years old, and again, the same thing happened. They were very nice, and sent a man over, after sending the same part in the mail, and again, he was very nice, and I was called to see if everything was to my satisfaction, and it was. I was not charged.

We have a GE profile dishwasher for about 14 months. I just found out last week that it's out of warranty and that the 2 circuit boards inside are bad so the tech came out and didn't have a replacement board on his truck saying they never have problems with this dishwasher so he'll order this part and be shipped to my house. He would install it on the following Thursday so I'm sitting here waiting for service. I finally called to find out that GE decided that it is going to be repaired on Friday. I did not know this of course so I asked for a supervisor. I was put on hold with no answers, finally hung up in disgust.

Nothing happened...never has. It just won't wash dishes. I have to prewash every item that is put into this piece of garbage. I bought it new and have used it for 3 years. It remained in the box the first 5 years I owned it and it honestly did me as much good in the box as it has since we installed it. It makes a good "rinser" but won't even wash off a lemon seed left in the bottom of a glass. This is such a joke. I would never buy another GE product. The refrigerator I bought at the same time, a side-by-side, the entire front door froze solid within 2 years and we had to buy a new one. Your company stinks. This is a rip off of my money. Refrigerators and dishwashers are not cheap. Model GSDL122F02BB is the dishwasher.

Figure it out GE! The sixth motor and mode selector for our washer has been reluctantly ordered by a tech this morning. The second motor was installed months after buying the brand new machine. Now, only two months since the fifth motor and mode selector was installed (Dec 2, 2011), the wiring harness is burnt up. The tech recommends replacement of the washer by GE, but only gets push-back from GE. This newest incident included a horrific smell of smoke. I do not trust this machine. I have a wife and child to protect. Think about it - do the math - add your costs for repeated repairs. You do not get to be a company the size of GE by not understanding simple economics. Open your eyes and replace our washer.

July 4th, 2010 - GE Profile Dishwasher, Model: PDW9200N00BB, Dishwasher had been humming after cycle was over for a little while, this night I walk into the kitchen late and find it full of smoke. Circuit board has a hole burned though it and wiring harness is melted. Never tripped any safety, could close the door and it would come right back on, smoke and all. This model was not on the recall list but I called GE anyway. After describing the fire they send someone out, then they send a new dishwasher out and install it. I assume they wanted the old one to look over or just to get rid of it. New washer installed the end of July 2010, new model number PDWT500R10BB. Today is 2012-02-02 and the new machine would not stop at end of cycle (Got down to 1 minute and stay there for at least 20 minutes before we turned it off). This machine is now making the continuous hum after the cycle stops that the old one did before it caught on fire.

Three nights ago, I loaded my GE Profile Dishwasher, model # PDW9880L00SS and began the wash cycle. The wash cycle completed and I went off to bed leaving it on the dry cycle. The next morning I smelled a burning smell but did not know where it was coming from in my home. A few hours later, my husband began searching all of the appliances in our home to see what the burning smell was. When he opened the dishwasher smoke came out of it and everything in it was completely burned.

Dishwasher has been running 3 hours and it still has not finished. It is the loudest dish washer I have ever owned and this is the 5th house I have owned. To top it off I just paid $270.00 for a GE professional to come to our house to troubleshoot our problems and it fix the issues. Guess what, problem not fixed and GE has my hard earned money. Thanks, GE.

I also have a GE Profile dishwasher with malfunctioning wheels. I read this site, and was comforted and enraged that I was not alone with my melting wheels. I sent GE customer service a note, explaining my problem. I also included a link to this site in my note. I explained that I was a loyal GE customer and that they should stand behind their products although my unit was no longer covered under warranty and did not qualify for the recall. GE responded to my e-mail with in 12 hours. They sent me a complete set of new wheels for my bottom rack free of charge, and sent out a technician to install them, again free of charge. They also e-mailed me to make sure I was happy and no longer had concerns. I am thrilled with my experience. Let me say that again I e-mailed GE and within 8 days (a holiday included), I had new wheels and a technician to install them at no charge.

We purchased a GE Profile dishwasher, model PDW9880J00ss, in July 2005, along with GE range, refrigerator and microwave oven. We have had nothing but trouble with them. Most currently, the power board did not shut off at the end of the cycle, overheated and melted the harness also. We were alerted when the odor of burnt plastic filled our home.

GE Profile Model PDW9980L00SS about 5 years old overheated and melted the bottom water sprayer into the element along with anything plastic in the dishwasher at the time. Grateful my husband was up late that night, otherwise, it would have caught on fire. It was not shutting off, had been on about 3.5 hours when it was discovered.

GE Triton XL dishwasher overheated for no reason and melted the inside components to the point they are scorched black. This dishwasher is worthless. There would have been a possible home fire if we were not at home at the time of incident.

I purchased a new GE washing machine, and a new GE dishwasher, less than 5 years ago. The washing machine started leaking suddenly, and the repairman stated it was due to a cracked basket. They stated this was very rare, but the warranty had expired. The repairs would cost as much as a new machine. The dishwasher stopped draining water. A repairman advised there were two pumps, and one or both may be out. Estimates to repair the unit were only slightly less than the cost of a new unit.

Our GE Profile dishwasher turned itself on and overheated to the point that everything inside was completely melted. This has been happening with other models but mine PDW9900NBB is not on the recall list. This leads me to believe that there is a serious defect in GE dishwashers. Even more disappointing is the length of time one waits to talk to a customer representative. Whatever they decide to do, I have lost confidence in GE completely and do not want to replace this with another "fire hazard". Bosch, here I come.

We have GE Profile Quietpower 6 Dishwasher. We are the second owners of the home and did not buy it ourselves. But the dishwasher is no more than 3 years old. Our dishwasher also refused to turn off after it was done washing dishes, usually humming for hours afterward. One day, we came home and found that the whole house smelt of burnt plastic. Our dishwasher was burning hot and full of burnt plastic. It was off, so we unplugged it to make sure it would cool down. We don't expect any help from GE, but we will never buy GE ourselves. And we will make sure to tell our friends to never buy GE.

In August of 2007, we bought our first GE Profile product, a refrigerator, model no. PFSS6PKWSS. The fridge has had ongoing problems with the ice-maker. We spent $2,264.16 on the new purchase and another $469.02 in repair bills thus far. In August of 2008, we purchased GE Profile gas range with convection oven (PGB918SEMSS), overhead convection microwave (JVM1790SK), dishwasher (PDW9280NSS), clothes washing machine (WPGT9150HMG), and dryer (DPGT650EHMG) for a total of $5,442.58. We have spent an additional $269.87 to replace a defective clothes washing machine. I reached my breaking point on the washing machine after I had to open the lid, reach in, and agitate the clothes myself to prevent items from still being completely dry on the top layer at the end of the cycle.

I purchased a GE Dishwasher about two and a half years ago. Recently, we found there was a small leak in the solenoid motor which caused damage to my floor. I looked up for the model number and it is not on the recall list. Now, I have to call the repairman. This should have never happened in two years. What is GE going to do about this?

This dishwasher model no. GDL6860N00SS and serial no. DM833394B was purchased in the summer of 2008 and has given me no problems until now. I used it last around 3pm on October 11, 2011 and apparently it was still heating up because my husband noticed a plastic burning smell the next morning. So he opened the dishwasher and it was burning hot! It had my granite countertop scorching hot, it also started to melt the bottle on the top of the counter. I think this could be a manufacturer's defect.

We have a GE PROFILE dishwasher that has served us well for several years. Tonight, however, while it was doing the dishes the main circuit board caught fire. After turning the power off and trying to blow out the flame, we opened the door cover to find the main circuit board still smoldering. One of the relays on the circuit board had caught fire and started to burn through the circuit board melting it, the plastic cover and the wire harnesses. We were lucky to be home and awake when this happened and were able to take care of it. If we had been gone or asleep we probably would have lost our home!

My Quiet Power 3 model GLD4450N10CS didn't clean well from installation (July 2008). But I ran the heavy wash as the norm. And I never used heated dry in case I had to rewash any of the contents. I ran my dishwash last evening. I went out to dinner and returned to a burning smell in my house. I opened my dishwasher and smoke came out. The plastics were melted. The cabinet next to my dishwash smelt of burning as well. The detergent table sat partially dissolved on the bottom of the washer. It took 2 hours to cool down. My dishwasher no longer goes into a wash cycle (even after unplugging it overnight). I have left it unplugged as I feel it is no longer safe. GE says it is $80 for service plus parts. And they said that if I don't repair it, I get $100 certificate to use online to order another GE. It's not worth it and I am very upset. I replaced all my appliance in 2008 with GE. My dryer had to be repaired. My washer was a lemon and they swapped it out for a new model. And now my dishwasher died and almost burned my house down.

My husband and I bought a GE dishwasher from Nebraska Furniture Mart in April 2011. We installed it in our new home in May 2011. It has never cleaned our dishes properly. Our dishes come out of the dishwasher with a film on them and do not look clean at all. I called GE in July. They sent out a repair person who proceeded to tell me that we were not cleaning our dishes well enough. The person also told me that our water wasn't hot enough, we didn't clean our dishwasher out often enough, etc. After I corrected everything, the repairman suggested our dishwasher still wasn't working properly. So, we called GE back. We have since had two additional repair men out. Neither one has been able to repair the dishwasher. The last repairman replaced a valve he thought might be broken. However, it is still working the same. I am absolutely disgusted with the experience I have had with GE.

We bought a GE dishwasher and a GE oven/micro combo. We were told that we would have them in a week but it took three and a half weeks to get them.

Slightly more than one year, I purchased a model GLD4404RCC dishwasher about which I have made complaints in the past, concerning poor washing performance and which you chose to ignore beyond attempting to tell me how to use it. Now, this Chinese-made piece of junk has begun to give different problems. Upon completion of the wash cycle, it starts to make a lot of noise and will not shut down. I must do this manually. Guess what? It has waited less than two weeks after the purchase date to do this, meaning it is out of warranty. We have just purchased a new home and will be needing new appliances such as dishwasher, refrigerator, washer and dryer, and a water heater. It will not be GE. I shall never purchase any more of GE products as the whole company stinks.

I purchased a dishwasher and it doesn't clean all the dishes. They sent out a repairman on 4 different occasions (one came out twice) and each one gave a different reason why they think it wasn't working right (what we are doing wrong). Each time, we followed their directions and the machine still doesn't clean. A decision was made that they will not replace the dishwasher, but would offer us an extended warranty. I explained that an extended warranty is useless to me if the machine isn't working correctly now.

We remodeled our kitchen and bought full line of GE café appliances which we have not been happy.

I purchased a GE dishwasher model no. GLD6700N00CC, serial no. ** about 4 years ago. It just finished the wash, rinse and drying cycle when without warning, the front panel on the dishwasher started smoking and spewing fumes in my kitchen. The front door of the dishwasher and top of my counter were extremely hot. Luckily, I was home when it happened. Otherwise, I might have come home to a fire.

We purchased a new home with a GE Profile dishwasher installed. Since the day we had it, we have never been satisfied with the cleanliness of the dishes. They frequently come out covered in food and must be rewashed. We now routinely prewash everything in the sink and we always use the cookware setting to wash everything. Despite this, we still have to re-run loads because they are not clean.

One of the most disgusting situations I have ever been in.

I bought the GE profile dishwasher and refrigeratior 5 years ago. The dishwasher in the first year the mother board went out then had a problem with the motor and now has gone out again and had a repair come out and can't figure out why it doesn't work. the refrigerator has gone out 5 times, the most recent is 8/1/11 and always the same problem. When ever the humidity is high the frig freezes up and then it stops running. I'm very disappointed in GE, I'll never again by another GE appliance.

The plastic and buttons of the dishwasher and microwave are lifting. After two years of use, I am now just filing a complaint. Just over one year, the plastic covering and the start button of the dishwasher has lifted and was ruined less than two years old. Considering that this is a dishwasher and uses water it shouldn't be a problem.

I bought a GE Profile dishwasher and have the same problems of residue on the dishes. My dishwasher is only 4 months old. I paid top dollar to get the same line as my refridgerator. This dishwasher should clean the dishes sparkling clean for what I paid for it. Disappointed in Cobden

Called GE because the dishwasher was not draining completely and due to residue on dishes. I was told that there would be a service fee of 74.95 dollars and extra if any repairs needed to be done. All the service man did was check things out, figure out that it was the detergent and advised me to add lemon rinse when running the dishwasher. No repairs were done. I was charged 50 dollars extra for a total of 125.94.

I have a GE Profile Dishwasher PDW9700N00II. The heating element over-heated even though the previous cycle had ended. The plastic lids, dishwasher rack, and bottom spray arm were burned and melted. This dishwasher was installed on 10/07 during construction.

We have had nothing but problems with our GE Monogram dishwasher, model number ZBD0710N00SS Serial Number VM820433B. GE service repairmen have been out to my house 6 times between 2/1/8/ - 4/9/10. I purchased the extended warranty from GE as I knew we were going to need it and we did. However it just expired 5/29/2011 and now our dishwasher seems to be doing the same thing our neighbors did just before it caught on fire. It is grinding/vibrating when its not even running and it is getting extremely hot and turning on the heated dry cycle on its own. The only way for me to shut it off is to throw the circuit breaker switch in the basement. I am very concerned that the machine will catch on fire as it did this same thing to our neighbors home.

We purchased a premium-priced GE Profile dishwasher from Home Depot in Canada. We also purchased a three-year extended warranty. Upon the expiration of the warranty, the flimsiest rubber component split and released all the water onto the floor, damaging the floor. We had the dishwasher professionally repaired and about two years later, the exact thing happened again; and this time, totally destroyed the floor. GE, Home Depot and Mabe Canada, the distributor of GE in Canada, all said basically, "It's so sad. Too bad your warranty was over." I did a bit of research only to find out my dishwasher was recalled a few years ago. Nobody contacted us and we could have been electrocuted, apparently. I brought this up today with Mabe Canada and they said the recall was electrical. It had nothing to do with the poorly-manufactured part that failed us twice.

Purchased a GE Profile Stainless steel tub dishwasher in Feb. 2011. This thing has not cleaned the dishes since day one. GE knows there is a problem with this model (automatic soap dispenser). The tech has been out at least 4 times, they blame me for not "washing" the dishes clean enough before putting them in the dishwasher. Water not hot enough, not a full moon, or yada yada.

We purchased a GE Profile Dishwasher in September 2007 from Sears. In October 2009, the dishwasher heating element malfunctioned and melted racks, plastic glassware, etc. A repairman was sent out (we had purchased an extended warranty) and he changed out the board and said my extended warranty did not cover the replacement plastic parts, racks, wheels, silverware baskets. I argued with them and they finally agreed to replace those parts at no cost to us. On June 20, 2011, the dishwasher did it again.

I bought a GE Profile dishwasher which never quite got the dishes clean. The high-heat feature destroyed the countertop above. Then GE told me there was a recall for my dishwasher as it will burst into flames and set my house on fire and to stop using it. I called out a GE technician for the recall repair, and he refused to work on it because after 6 years, it is too rusty to open up. He didn't want the liability of the thing crumbling in his hands. My only recourse was to throw it in the trash and buy a Whirlpool. It is unfair that a giant like GE can step all over the consumer without recourse. Never again will I buy GE. Warning: do not buy GE.

This is Gina from GE. I have read the recent comments from Alexandra, Bimal, Jeanette, and others regarding your dishwashers and I do apologize for the issues. We are here to help you. Please send details of your situation along with your model/serial number, name, address, and phone number to us at eResponse@ge.com and we will respond promptly. I hope to have the opportunity to work with you.

We bought this dishwasher (Model #GLD4408RBB) at Home Depot. After it was delivered, my husband set it up and it was working fine. After about a month of ownership, water was gushing out the front of the dishwasher. We called Home Depot (place of purchase) as we were still under their warranty for another day. They told us that we should call GE because it was under their warranty and they would have it repaired or replaced. So, we were in touch with GE service department and they sent one of their independent technicians out to repair the unit on October 18, 2010. The technician said it was because the unit wasn't level and proceeded to correct any installation problems.

I filed a service call for repair with GE Appliances and in three times, the guy never showed up nor did he call us. Then my dishwasher started heating on its own even when everything was off and burned all the plastics. The GE people just don't want to show up even though I am covered by warranty.

The GE dishwasher model GHDA485N10CS I purchased in 2010 started smoking during a normal wash cycle this morning. I found "Heated Dry" on and figured out how to turn it off. I called GE and made an appointment for a repairman to come Monday (4/25/10). After reading numerous complaints about this same issue, I'm concerned about this product as a fire hazard.

I bought a GE profile double oven, 5 burner electric stove-top two months ago. Two days ago, I was cooking and reached for the kitchen towel hanging on the stove handle. The next thing I knew, the edge of my little finger almost got sliced off, it got caught in the air vents right beside the handle bar. The vents are rather long, and multiple, and apparently, extremely sharp. Why in the world would they not round off the metal as a safety precaution instead of leaving them razor sharp? If a child were to put their finger in there by accident, or someone with small hands, that would be it. Clearly, this is material flaw that needs to be corrected as it is extremely dangerous. Just a warning to be careful of the air-vents as you could lose a finger. Thankfully, it did not cut a nerve. Although, it bled quite a bit and got black and blue.

My husband and I woke up at 5:30 in the morning last week to find our house filled with toxic, white smoke, originating from the kitchen. We traced it to our 2-1/2 year old GE Cafe stainless steel series dishwasher, model CDW9380N20SS. The tile countertop was burning hot, too hot to touch. We opened the dishwasher to find a molten, melted mess. Everything plastic was melted through the racks. The wheels were melted off of the bottom rack. Thick plastic cups were literally dripping from the top rack to the bottom, and our steak knives were left with no handles. The handles had dripped down into the drain.

I began smelling something extremely hot. I felt that counter top and stainless steel sink were so hot that you would burn yourself if you touched it. My husband opened the door of dishwasher to have smoke pour out into the kitchen. Many kitchen utensils, a silicone cutting board, bowls, etc. were melted into the bottom of the dishwasher and the heating element was red hot. My husband shut off the breaker to the dishwasher to get it to shut down. Even the utensil caddy that came with the dishwasher and the wheels on the racks were melted.

On November 2010 I received a recall letter for my dishwasher. It was working fine at that time, but I followed the instructions and found out that my dishwasher was part of a recall. I set my first appointment with the technician who showed up and ordered the parts. Another appointment was set to install the recalled part. The dishwasher was not working after the installation of the new recalled part. Another appointment was set to fix the problem and the technician order more parts. We received the parts after a long time had passed. Meantime, I had set another appointment and the technician said he needed to order more parts. More time went by and I called to set another appointment. Since then I had set 4 other appointments which they failed to show up each time. The technician had an excuse to cancel the appointments. I have e mails for all the appointments I have made and cancelled by them.

I have a GE Dishwasher Model PDW8200N00WW which is several years old. At the end of a wash cycle, apparently the heating element was stuck on and overheated. It melted some of the plastic dishes, the silverware tray and the plastic cover for the water dispenser. I feel fortunate that I was home or else the house could have burned down. I see that a lot of people have had this same problem. I am surprised that GE has not corrected this problem.

Purchased a GE Profile dishwasher Model No. :PDW9900NWW; Serial No. :VL726731B in 12/2006 ($812.81). On Sunday, 10/10/2010, I did a load of dishes and after the cycle ended, I went to sleep. I woke up to an apartment filled with smoke. Called the fire dept. They pulled out the dishwasher and turned off the circuit breaker. It appeared that the heater from the dishwasher turned itself on and keep cooking all night long until every bit of plastic melted causing the fire. This included some plastic utensils, containers and the racks in the dishwasher itself to melt and burn.

Follow-up from my post four nights ago.

It's 11:30 pm. My wife and I got up to do a feeding. We have twin babies. As soon as I went downstairs, I went into panic mode because there was smoke everywhere. I didn't know where it was coming from. After running around and almost evacuating the house, I found the source. It was our GE Profile dishwasher. The fire department was called and I was shocked to report the dishwasher was never running. The fire guys had high-tech equipment to measure heat and the walls. Now we usually get up at 1 am. The circuit breaker was turned off. If we didn't get up at the time we did, our house would have gone on fire! I'm holding GE liable for this.

The unit is 2 years and 3 months old! We were very lucky there wasn't a fire in the home last evening!

Canace in AZ, August 25, 2010 complaint. Ditto! I own a GE Profile tall tub dishwasher and just experienced the exact same problem last evening—burnt plastic in the dish washer, incredible over heating. Numerous plastic items were melted, including the bottom pan of the unit and water sprayer/spinner. I will be calling GE Tuesday morning when they open. The unit is two years and 3 months old! We were very lucky there wasn't a fire in the home last evening!

We have a GE Profile dishwasher. I cannot get the dishes clean with this machine. I have to hand-wash the dishes before and after putting them into the dishwasher. No one knows how to fix it and I will never spend my money on GE appliances ever again!

After using all GE appliances for 26 yrs in my previous house with minimal problems, my wife insisted on GE when we moved to another house. We bought flat top stove, dishwasher and over-stove microwave. At 14 months the microwave broke. Entire insides had to be replaced. At 32 months, motor went out on dishwasher. At 39 months the front burner on the stove went out frying the on-off switches also.

I woke up to a house full of smoke and ran frantically sniffing around like a bloodhound to find the source. When I got to the dishwasher it was as hot as a firecracker! All the plastic inside (components, knife handles, cutting boards, etc.) was melted into the bottom of the dishwasher. We had not ran the washer before bed as there was not a full load, we had just closed the door! Apparently the heating element somehow was activated? The only thing I had done out of the ordinary was that yesterday I ran a speed cycle. My partner is on the phone with GE now, we will see what comes out of that. I am about to drag this hunk of junk out into the yard!

We bought and had a professional to install our new dishwasher in December 2009. We have yet to have one completely clean load of dishes, despite the fact that we rinse and usually soak all dishes, pans, silverware, etcetera, before they go in the washer. I complained to GE and they sent a repairman who gave me some citric acid and a temperature tester which proved that the temperature is higher than it needs to be based from GE.

I just had to write to you to express my major disappointment with the Aurora Series that I purchased last year. I thought giving it time might help, but it hasn't. I have never owned such garbage before. I can't express to you enough how angry I am that I spent good money and have had nothing but aggravation. My dishwasher never gets the dishes cleaned, never! It makes so much noise, that I hate to even run it! The stove takes forever to boil water. We make homemade pizzas and set the oven at 500. It doesn't go past 450.

New kitchen post-Katrina, I purchased very high end GE Monogram Appliances. Refrigerator works OK freezer and ice maker are worthless. Countless service calls, ** technicians, replaced ice maker 3 times and motherboard for entire box once and still cannot get ice out of this machine. GE Customer Service does not exist. The dishwasher is so bad that I cannot use it they tell me my water is not hot enough. When they test it and it reaches their recommended temperature then they say it is the detergent I use. When I use their recommended detergent and my water is hot enough, then what? Wheels fell off of basket and melted in drying elements.

We had a dishwasher that was 18 years old. It still worked but we were updating our kitchen and replaced it with a GE Quiet Power 3 Dishwasher 18 months ago. We have replaced the pump and now the control panel has gone out. We paid the GE repairman $79.00 to tell us that and it would have been another $200+ to replace the panel. It's a piece of junk! No more GE appliances! We have had to replace the GE dishwasher after 18 months. It's costing more to keep it repaired than it's worth.

Well, it sounds as though I am only adding to the already many complaints about the GE Profile Dishwasher. I have model no. PDW9880N20SS. It is 2 years and 1 month old. Let me start by saying it has been terrible since day one. It has never cleaned the dishes right, it leaves food and spots all over them. I was told to make the water hotter, I did; check the hardness of the water, and I did. Add more rinse aid, I did. Not to mention the thing eats the rinse aid up. I fill it and after one load, on the minimum setting, it's empty again. But now to the real complaint. I came home last night to find my house filled with smoke and a terrible plastic burning smell. Right away I ran to the dishwasher.

My problem is with a GE Profile dishwasher purchased in 2005. Smoke started coming out of the top of the door where the electronic controls are housed. I opened it up and the plastic housing for the electronic controller was melted in several areas.

Unlike other complainants, I was very happy with my dishwasher until today. I put it on after lunch and within moments my mother called to me to say that something was burning. This horrible electrical/chemical smell was coming from the door! I know the electronics are housed there and there is no contact with water so this was quite an unpleasant surprise. It's apparent to me that we have been very lucky because this situation could have caused a house fire.

We remodeled our kitchen about 2 years ago and ought all new, "top of the line", GE Profile appliances. We also replaced our washer and dryer with front loading Profile models. GE Profile dishwasher is the worst unit we have ever had. My wife and I are both retired and have had many dishwashers in our life, mostly cheaper models. When we remodeled, we thought we'd go with the best. Our cheapest unit cleaned better than this GE. Nothing comes clean. We have to clean most glasses and dishes after the dishwasher.

Well, this is Linda from Surprise again. I have to let you know my story has a happy ending. I managed to speak to a lady called Deanna and within eight days, I had a new dishwasher and so far I am happy with it. I cannot understand why the other lady I had been dealing with could not sort the matter out but like I said I am happy I got to speak to Deaana. So thank you, Deanna. Also I would like to thank the staff at S.R.S Appliance who were very helpful in trying to get a hold of GE to sort my problem out. Lets hope we have no problems with the new dishwasher.

This is a follow-up to my complaint yesterday, 7/7/2010: The appliance repairman came out to "inspect" damage done to my GE dishwasher. The repairman is sent by the company where I purchased the appliances, not GE. This is his report and recommendations after inspection: "Sending GE out. Dishwasher had internal fire; all safeties failed; left element on melting racks and internal damage."

I purchased a GE Profile dishwasher Model PDW998ONSS in July 2008. Since then, I have had 2 major malfunctions with it. The first one happened shortly after installation. The pump went and the leak caused major damage to my newly installed hardwood floors. The second incident happened several days ago. The heating coil apparently malfunctioned causing the dishwasher to get so hot you weren't able to touch it. Once I opened it, the basket had melted silverware directly into it. The smell from melting plastic is what alerted my daughter that there was something wrong. If she wasn’t home, this would have started a fire in our home.

I am a 70 year old person who has had GE products for almost 52 years come Aug. 9. As a person who has had them that long and a stock holder in this company, 2009 was the worst year ever. I had to buy 2 appliances: a dish washer and a stove. June 9, I bought a dishwasher then we went to Florida for 6 months during winter so this dishwasher was not used about 6 months. In May 2009 was the first service call. One day later was the second service call. GE replaced the control panels. Three weeks later, those did not work. Here I am, July 4, weekend and no dish washer. GE did not come for 7 to 8 days. But the company when selling their product can come in 5 minutes. Now my problem is, I would like GE to make this dishwasher good. I do not know why someone in 5 minuets cannot do this and why does some have to drive 1 hour to my house and 1 hour back. I have to replace this and would like the company I bought it from to do it.

We moved into a Taylor Morrison home in September last year, and most of the appliances were GE. Well, since April, we have had the dishwasher serviced 5 times with 5 different service people sent by GE. The last people sent out were from SRS appliance services. That was 17th of June, The gentleman's name who came out was Rick. Their phone number is 623 640 6859, and he said he had done everything he could for the unit to clean the dishes. We said we hoped it was now cleaning properly, as we were fed up with having to put the unit on twice to clean some of the dishes. The next morning, we emptied the dishwasher; and out of 8 plates, 6 had to go back in again and out of 10 cups, 8 had to go back in. So nothing had changed.

I purchased a new GE Monogram dishwasher (ZBD6880KOOSS) in 2005. It has always been leaky, usually leaving puddles on the hardwood floors. A few days ago we came home to a burning electrical smell. Shut the dishwasher off for a few minutes, turned it back on to see smoke coming out the top front. Shut it off again and called GE repair service who said it would cost $79.95 for the privilege of having a service person come out and have a look. The 5-year warranty for the electronic control module ended a few months ago.

My GE dishwasher plates felt abnormally hot when taking them out. I thought it was because the cycle just finished. I placed new dishes, silverware, and cups. By 9:00am the next morning, the entire house smelled of burnt plastic. I opened the dishwasher, and it was so hot that the plastic and insides had melted into the drain.

I live where I work and my company had replaced the dishwasher with a GE model #GLD6700N00WW (my company is contracted with GE for all appliances). After spending the day at home, I went down in the evening and smelled burning plastic. I walked over and opened the dishwasher, only to feel the heat coming out and then you could hear that it was still on (that is heating). In the past two months, I have had this serviced twice and I have not ever been happy with it. It has never cleaned my dishes. We were only running half loads just to get dishes cleaned. Now with the heating element being stuck on, I will not be doing anything with it. Why is this not on recall?

I built a new house in 2004. I installed all GE appliances and upgraded as well. Dishwasher is a piece of junk. I rinse and almost wash completely dishes before putting in the dishwasher. After dishes were done in the dishwasher, I have to wash many of them again in the sink. I have tried everything you can think of to clean the dishwasher. I was told by the technician that the water was not hot enough. I had it tested, and water is very hot.

I have a bad experience overnight with our GE Model PDW 738ON10SS Dishwasher. My dog woke me up at 4:00am. Now he is wonderdog. My house was filled with burning plastic odor and the dishwasher was hot as hell. Last cycle was ran yesterday morning. I suspected something wrong at 5:00 pm when dishes were hot when removed. I thought a button might have been bumped during the day. This is a replacement from 2 years ago when a similar model was recalled. Our only solution at the time was to unplug it. After reading other posts, seems like our problem fits right in, and that we were very lucky by being home and pulling the plug.

GE Monogram Dishwasher #SL842129B Model #ZBD6880K 10SS. I tried washing dishes on Sunday. The unit smelled hot. I reset the dishwasher cycle and unit filled with water again, no wash cycle. After a few minutes, the dishwasher emptied and started to fill with water. That is all it does. After about three times of resetting the machine, it will start the wash cycles and complete them. The dishwasher came with a new home purchased in 06/07 and the builders extended warranty expired in 6/09.

March 2009 I bought a GE dishwasher. It has never washed my dishes properly. I am 80 years old and have experience with many different makes and models of dishwashers. This is absolutely the worst performing dishwasher I ever had. Famous Tate keeps referring me to GE. They sent me technicians again and again (5 in total by now). There is one consistent report: we bring more than 140 degree water to the machine, but the inside never reaches higher than 105 degrees. I had two plumbers out here as well and both said that we are providing the water hot enough to the washing machine but that between the water arriving at the machine and it getting inside there was that loss of temperature. They could not explain it and it seems that we are stuck with a dishwasher that does not wash dishes. I am stuck with a lemon and have apparently no way out. Help!

My mother was given a GE dishwasher 2007 and had been used once. It leaked. My mother is 90 years old and funds are limited. The first repairman said the leak was coming from the pump that was why I called GE. The serviceman from GE came out and said a plumber was needed to cut out the holes in the floor for the hose, which apparently he thought the hose was too small. The third repairman actually took care of the problem and repaired the dishwasher. This person charged $60.00 and did his job. The counter top was removed, dishwasher pulled out and the hose was replaced. The leak was from the hose. GE repairman did nothing but give out incorrect information. I do not feel my mother owes for this service and I am asking you to please consider deleting this invoice from your files.

The brand new out of the box unit broke door hinge when trying to open to remove stored parts for installation. GE service declared that the hinge was not properly connected to the frame of the unit indicating a manufacturing defect. It's a loss of use while waiting for a replacement unit.

Our dishwasher usually runs 10:30-11:30 pm most evenings. When opening the machine on the morning of 3/23/,10 we found all dishes washed but warm. This was not normal. During the morning of 3/23, the dishwasher door was closed with new dishes but the dishwasher was not turned on. We went to the store and came home 90 minutes later. The kitchen was full of smoke and both racks, bottom agitator and several plastic bowls were melted into the bottom of the SS tub. The kitchen top granite surface too was hot to touch. There was obviously an out-of-control heater issue. Service came next day, ordered new parts and said it was the main control board malfunction. The dishwasher has not yet been repaired. Another resident in our community with the same 2005/2006/2007 GE Profile dishwasher had the same issue last year. The model number is PDW9980L00SS. Should this be recalled?

The number of complaints about GE products on the internet makes me aware of the fact that I am in trouble. I purchased a new home in October 2009. All appliances in my home are GE appliances. My dishwasher is a piece of junk! The appliance had to be repaired from day one. The computer panel was defective. Next, the drain hose collapsed and filled my kitchen floor with water. The technician came to put new drain hose on and the pump in the back of the dishwasher fell off! Again, I am having to wait for parts.

We purchased a brand new GE Profile dishwasher from Lowe's in December, 2006. It is now March, 2010. Other than the first few months, the dishwasher just doesn't seem to get our dishes clean anymore. There is always a white film left behind, along with lots of particles and bits of dried food left on the dishes, even on the longest cycle, and switching to different detergents. This even happens to dishes that are placed correctly, pre-rinsed, and stacked to obtain the most water thrust. It just doesn't seem to drain well.

We installed a GE dishwasher, model no. GDWT160R05SS in December 2009. The design of the top rack resulted in the breakage of glassware. The design of the racks are particular only to GE dishwashers and no other manufactured dishwashers. In a period of 3 months, at least 5 -6 everyday glassware broke or cracked. I have never experienced that amount of breakage in a dishwasher ever before. The dishwasher did not clean that well either, as food would sometimes be found dried onto the dishes after a complete wash cycle.

My dishwasher is 3 years old and the paint is chipping off the front. They told me that I would have to fix this myself. You don’t' buy an appliance for your kitchen and expect the paint to chip off after 3 years. No service at all. I will not buy another GE product. It should have given me a clue when a few months ago I have a friend that works at GE tell me she bought another brand of appliances for her house because GE is junk. Well, now I know for myself. No more money from this household.

The GE profile dishwasher (PDW9280N00SS) overheated, melted plastic parts, and got so hot I couldn't touch the outside. It was difficult to shut off, and if we hadn't been there, it probably would have started a fire. I lost use of the top of the line expensive dishwasher.

This is about the serious safety problem with GE Dishwasher. The entire inside of my dishwasher melted down. Had I not been home, we could have had a serious fire. It is GE Profile Dishwasher with smart dispense technology, model number PDWT502RII.

On or about 1/27/2010, we came home during the middle of the day to a home filled with light smoke and a burning smell. According to our meat thermometer, the tile counter top above the dishwasher was 200 degrees. The dishwasher had turned the heating element on and melted the contents inside the dishwasher. In addition, it warped the counter on the kitchen island that housed the appliance.

This is the 2nd time this has happened to my dishwasher. I purchased it in 2007 and in 2008, they needed to replace it. The first time it melted everything inside including the racks. Now again I put the dishwasher on in the evening and in the morning it was extremely hot so I stopped using it and called repair.

GE profile dishwasher model #PDW9200LBB overheated and melted every plastic item on the bottom rack, including the utensil holder and the wash arm.

My 16-month-old GE Dishwasher caught fire on Saturday after 30 minutes of use. It was the first time I had used the heat element feature since I bought it. I see all sorts of GE Dishwasher recalls, but mine is not listed.

I have a couple problems with GE Profile appliances. GE Profile dishwasher (model # PDW7880N00SS) has been repaired several times in the past 2 years and still is not getting all the dishes clean! And I am on my second GE Profile refrigerator. The first refrigerator (model # PSS26PSWASS) was replaced with model PSHS6GYGXCDSS.

GE Monogram Dishwasher ZBD5700 was purchased 10/01/01 from First Coast Supply, Jacksonville, Fl. It was not installed at that time. I did a complete kitchen renovation with all GE Monogram dishwasher, fridge, Advantium oven, convection oven and 36" cooktop. I have had GE repair service twice for the dishwasher. Firstly, it was for the white film on dishes and the entire interior of stainless steel dishwasher. Secondly and lastly, the "motherboard was all lit-up and couldn't be cleared or operated and a humming noise comes from interior even when nothing is lit-up and I cannot close door or this persists. The repairman took it out of cabinet area, checked under the sink, put it back, didn't secure kick-plate and said it was the pump which would cost $200 and that probably everything else that would happen would cost the same and advised I buy a new dishwasher. My dishwasher is like new.

My service is not being scheduled because they can't find evidence of my contract in their computer system. I have the paid contract in front of me, complete with policy number, paid dates, renewal dates, coverage dates, etc. I have called 3 times, told each time to call back in 48 hours. I have been on hold on the phone for over 30 minutes each time before anyone answers at all. I have spent over an hour each day on the phone with the representative and have not accomplished a thing. My Maytag dishwasher needs a repair, and they are denying they know anything about me. They did, however, accept $191.62 from me in October 2008 for a 3 year renewal of my contract.

GE Dishwasher PDW9880 5 years old. It has drain problems, heater has always stayed on but in December 2009, I had that same problem with the smell and heat. The repair guy said it's non-repairable. GE offered me discount on a new one. They should be embarrassed by their products. USA should be embarrassed too. Now, I can't bring myself to buy another one even with the discount! I guess the GE CEO doesn't have internet and is not aware! They all should be ashamed of themselves.

My GE Dishwasher's, Model Number GSD3200J00CC, two solenoids have melted under the dishwasher, almost causing a fire. There is currently no recall. Each solenoid has lasted less than one year. They are melted from the inside out.

As part of a full kitchen remodel we purchased GE Profile refrigerator, oven, microwave, and dishwasher. All were installed in May 2007. Since then, our GE Profile Dishwasher model PDW9980LOOSS has been trouble. On one occasion the heating element remained on, but at least we were fortunate to notice the hot granite countertop and heat radiating from the door before we had a meltdown or house fire. But now we must remain paranoid about using the dishwasher and make sure we are available to double-check its shutdown. Also, we are now purchasing the fifth (yes, 5th!) keypad for the dishwasher in 2 1/2 years at about $75/keypad! After use of about 4-5 times a week, the keypad push buttons fail and we have no ability to select the desired dishwashing settings.

This appliance has been nothing but a nightmare. It was purchased in the spring of 2008 as part of an appliance package during a full kitchen remodel. We have had nothing but problems with the product since its purchase. The unit has never cleaned as well as our old Kenmore that was half its price. Dishes routinely come out with residue on them and utensils are not clean. GE sent us some "cleaner" to use in the dishwasher to "clean it out" on a regular basis, but it does no good -- quality of dishwashing is still horrible. We've also had to replace a seal, replace the entire door unit (control board problems) and now it's leaking all over the place dumping water into the basement ceiling below. GE has been useless when calling for support and I've spent over $500 on repairs in the first 24 months of ownership. I will never buy another GE appliance based on this experience. Poor product. Poor customer service. Overall horrible experience!

My GE dishwasher (Model: GLD6760N00SS / Serial Number: FM706757B) has almost created a fire. Upon closing the door, the heater element goes on and does not shut off. I was awakened at 4:00 AM to a burning odor. The granite countertop was so hot that you could not hold your hand on it. The heater will only shut off if the door is open. This presents a definite fire hazard. This dishwasher was supplied by builder in a new home and was put into service in October 2007. This dishwasher is unsafe and is now disconnected. I will not use it again.

On 1/5/2010, at 3:AM, I was awakened by a terrible smell. It smelled like electrical wire burning. When I went into the kitchen, I found my dishwasher smoldering. All of the plastic utensil holder and the jets were completely melted along with my knives and silverware melted under the plastic. If I did not smell this odor, it would have been worse I assure you. The heating element was still running from the time it signaled it was finished.

I purchased a GE Dishwasher with an extended warranty and now, the unit does not work. Home Depot warranty department has sent six service people to repair this unit without it being able to work. I need help in getting some attention in this matter of having this unit replaced. I have been inconvenienced more than ten times in the month of December to have this matter taken care of. The unit is still not repaired.

Yesterday evening, we ran our GE Monogram Model# ZBD0710N20SS dishwasher. When it signaled that it was finished by both audible signal and clean light, we allowed the dishwasher to cool before emptying it. We left the house and when we returned 2-1/2 hours later, the house was full of smoke and we could smell burning plastic. It was obvious that the smell and smoke was coming from the dishwasher. When we opened the door, we could see that the heating element was red hot and anything plastic including the utensil racks and lower spray arm were melted. Opening the door turned off the heating element and the machine slowly cooled down.

We came home around midnight on Christmas to a horrible burning smell. I thought the house was on fire. We finally discovered that it was our new GE Profile Model PDW9900NWW dishwasher. The entire inside of the dishwasher was burnt out, all the plastic was melted and it was still burning hot. We had been out for Christmas for over 6 hours. We don't know what would have happened if we had not gotten home when we did! We paid $1,300 for this state of the art dishwasher because they said the old one we had was being recalled because it was a fire hazard. We bought the extended warranty but I am not sure I can take a chance with another GE dishwasher in the house. We are hoping that the burning plastic wasn't harmful to us. We are still trying to get the smell out of the house.

Tonight is December 23, and we are cooking & cleaning up a storm for large family gathering tomorrow. I wanted my pots & pans shiny before using them so I loaded some into the dishwasher & pressed "pots & pans" cycle - which I have never used. Well, it kept washing & washing & washing. I figured the pots & pans cycle was just longer than the regular cycle until we smelled a horrible plastic burning smell. I still didn't know what was wrong. It is apparently something in the wires, the inside has nothing melted or burned. I just quickly unplugged it, and we got out a fire extinguisher & slowly opened it. It smelled terrible, and after reading all the complaints about various GE Dishwashers on this site, I am leaving it unplugged. Mine is a portable, but we had hooked it up as permanent. Model # starts out "GSC..." It is maybe 1 year or 1-1/2 years old.

My GE Profile Dishwasher PDW8280J01SS was only 5 years old when it started burning the bottom racks in 4 different spots. There was a horrible smell and it seemed like it was moments from catching on fire. When I called GE, they sent a "technician" a week later to my house. After 5 minutes, he then stated, "Your racks are melted and need to be replaced." We asked, "Well, how do you think they were melted in the first place?" Of course, he had no answer for that question, just a $300+ estimate for new racks, and then told us the dishwasher was fine. I called the GE customer line and they are doing nothing further on my case. Thankfully, my house did not incur any damage (not that GE cared). But I'll be out the price of new dishwasher. Of course, I'll be buying a new non-GE dishwasher. I will never buy another GE product again. GE has horrible and dangerous quality and even worse customer service.

We woke up in the middle of the night with a horrible burning plastic smell. The dishwasher, handle, and surrounding walls were so hot we couldn't touch them. We opened the dishwasher and thick smoke billowed out of it and filled our entire downstairs - we grabbed the fire extinguisher and sprayed it inside the dishwasher to put out the fire, then turned off the breaker to the dishwasher. We had to leave all the windows wide open due to the noxious burnt plastic smell as well as the fire extinguisher foam smell.

Long story short, I now have a $428 GE brand portable dishwasher that I have had for one month that has not run even once. GE sent the rudest, most hateful, jerks they could find as authorized servicemen to my home. Needless to say, it is still not fixed and GE does not care nor will they do anything about it and I cannot return it to Lowe's because it was a special order item. I recently found out that the company they hired for their service work has a rating of an "F" from the Missouri Better Business Bureau but GE does not care. What good is a a warranty when nothing will get fixed.

My dishwasher, model #GSD6200GOOWW with serial# RD777075B, malfunctioned. It started smoking from the motherboard. It could have started a fire if my 10 year old daughter didn't say to me "Mom, I smell something wrong." After checking it out, I realized the dishwasher was the problem. When my husband arrived home, soon after he found the smoke was coming from the interior of the door, the motherboard. If we were asleep or not home, this could have been a disaster. Please notify the company. We have checked all recall parts and numbers and nothing; this may be new. We purchased this model in 2000 or 2001. Please notify us with updated information.

Problem has occurred twice in two years. GE Monogram dishwasher, model # ZBD6880KSS, has almost created two fires. Upon closing door, heater element goes on and does not shut off. First time, it melted all plastics and dishwasher internal components as well. Problem has reoccurred approximately one year later and this time much worse. Inside of dishwasher is melted beyond repair and countertop was so hot you could not put your hand on it. I have no faith in this dishwasher as I feel it presents a definite fire hazard.

GE Profile Dishwasher - I woke up at 2am to a horrible smell. I could not figure it out at first then I realized it was our dishwasher. It was about 5 minutes away from catching on fire. Everything inside was melted and started to burn! This dishwasher is only two years old. This is ridiculous! I have a repairman coming out five days later, but already I was told I will have to pay $85 just to see his smiling face! After reading all of the other complaints out there and it appearing, this seems to happen a lot. My blood pressure is already rising with the bad feeling that this is going to be a fight! They did not seem very worried, sympathetic or even cared at all when I called the service rep. Also, they did not sound very promising. I have had other manufacturing appliances for 12 years and never had a problem like this.

I purchased a dishwasher in 2004 from Warehouse Discount with an extended warranty from GE-Zurich. The repairman came on 9/30/09 and on 10/3/09, I was told that the circuit board would not be available until March 2010, which is six months from now. I am told if the new repair person determines that it is also the circuit board, the company has 90 days before they have to consider replacing the dishwasher. I have spent three weeks on the phone to people at GE-Zurich from 45 minutes to 1 hour on hold each time. I'm still waiting for a call from a repair person that was supposed to call last week.

GE Profile dishwasher (model number PDW9980LOOSS): oh, my God! This is the worst dishwasher I have ever owned. It was purchased in 2006. I started having issues after the warranty expired. The automatic soap dispenser clogged and was unusable. I have to manually add soap. It does not clean the dishes as good as the 10-year-old Maytag did. Before I got rid of it (leaves streaks and grime), I started hand washing most everything. I pretty much use it for sanitizing. It doesn’t even dry the dishes. They have to be hand-dried. This was a $1000.00 wasted. I also hate the stainless door - it never cleans without streaks. I would not own another one if it was given to me.

GE Profile dishwasher model #PDW9980LOOSS installed new 2006. On 10/14/09, we awoke to horrible burning smell. The heating element had turned on (dishwasher was half full, not cycled on but had power), melted all plastic parts on the bottom and racks as well as plastic dishes. We are still trying to air out the fumes and awaiting insurance adjuster's word on how to clean ducts, walls, etc. I am outraged that after having so many problems with previous models catching on fire and recalling them, GE has not noticed similar problem with the PDW models. Clearly, this is a fire hazard.

I purchased a GE dishwasher PDW7980N in August 2008. It was installed in September 2008. First, shortly after installation, it overheated, never turning off until I opened the door 8 hours later. The countertops were too hot to touch. This never happened again but was scary. Second, the liquid dishwasher soap leaked out of the dispenser all over the floor. The SmartDispense technology worked but it leaked the soap all over the floor. At times, it was little globs of soap. At times, it was more than a cup of soap, and other times, there was no soap. There was no reason, like if the soap had recently been filled. Third and finally, the bottom left corner hinge broke, causing the door not to close properly.

Model #PDW9280LOOSS, serial #ZH754685B, GE Profile Quiet Power 6 - This product was purchased and installed in 10/2006. Something with the motor (manufacture defect) melted the plastic around the motor, melted the trays, silverware trays and the plastic ruined my silverware and other dishes due to being intertwined into the melted plastic. Our house could have caught fire and the GE rep said they have no recalls for these problems and she can offer me another dishwasher at a discounted rate!

We are in the process of renovating of our home. On Sept. 29th, I decided to change out a rug in my dining area. When I pulled it up, I noticed that our hardwood floor was damaged in an area. It looked like water damage. I had not ever noticed any leaks, so I immediately started trying to find the source of this damage to our floor. There were no apparent leaks that I could see in the kitchen. I decided to have someone come and check my dishwasher, a GE Triton XL. Upon removal of the dishwasher, it was found that a part had been left off by the factory on the drain tub that had caused a leak each time I run my dishwasher.

GE Profile dishwasher went on fire in the middle of night - I had an extended warranty through 2013 on the unit, paid $957 for after I purchased unit. I purchased it from repairman when he came to my home for a repair. After the fire, I spent 3 weeks dealing with Assurant and getting the runaround regarding replacement - I was contacted on Saturday, 9/26, and told I was getting $911 but not a replacement, take it or leave it. I went out and purchased a new KitchenAid dishwasher and they called today, Tuesday 9/30/09, to say, "Oh by the way, we made a mistake; you are only getting $776," which is less than what I paid to replace it with a new one.

Less than two years ago, I bought all-new GE appliances; i.e., stove top, dishwasher, oven, refrigerator, etc. Within a few months, my stove top went out. My ice maker went out shortly after that. With another six months, my dishwasher caught on fire and the fire marshal had to come over. Just today, the second cook top I got from GE caught on fire while I was cooking. It just started clicking and then sparked. Then fire came out of the stove top! It's very scary. I am glad my children were not home alone! These products are defective and dangerous. GE doesn't care. I have learned to live with the problems until today when my stove top caught on fire! This is too dangerous for my family. It is not fair I spent $10,000 on appliances that are defective! Please help.

We bought all new appliances in July of 2009. It is now the end of September and we still do not have a working GE dishwasher. It does not clean the dishes. Many times the entire process only runs 5 minutes. Other times it just says H1 and will not run at all. We have had them out many times and it still is not fixed. My wife is now back in school and cannot get home until mid-afternoon. They will not work with your schedule. They tell us to call in and request a service call weekly. If no one is home, just call back the next week.

I purchased my service contract back in 2001. The appliance store I bought my appliances at, used to do the service calls with no problem, but unfortunately now GE has their own technicians and it has been a real nightmare. My dishwasher broke and when I called GE, they sent a repair guy out between 8-5pm one week later. When the guy comes, he has to order a part and says it will be another week and they will be back between 8-5pm (there goes another day of work). Then after he leaves, the dishwasher is still not working and again they have to come back.

I have a GE Profile dishwasher that is approximately 4 years old. It has caused nothing but trouble. The model number is PDW9900N00BB. It overheats and makes my counter tops too hot to touch. The circuit board has seized up and won't allow me to change my washing options. I can't use the drying function, because it gets too hot. The dishwasher will not turn off after washing dishes and has melted many of my dishes. It also runs up unnecessary electric bills. I worry I will wake up with my house on fire!

GE Profile dishwasher model #PDW7380J15SS bought in 2007. When the dishwasher has completed all cycles, the heating element stays on and gets so hot that the granite counter above the unit is too hot to touch. Luckily, we noticed it before a fire started. Every time you close and latch the dishwasher door, the heating element comes on and obviously gets super hot, to the point now where we have unplugged the dishwasher for fear that our children will close the door and a fire will result. We contacted GE and they disregarded safety concern and told me to make a service appointment. I am concerned that those who don't catch the issue in time will be in danger of house fire. This is a huge safety issue!

I started the dish washer and went to bed. I could hear something snapping and other stuff. Then I smelled something, so I got up and was looking around and oh my, the dishwasher was really on fire. I opened the door and there where flames. I just couldn't believe it. I couldn't get the fire to go out. I always start it and go to work, but not this time. Anyway, it must have took me 10 or 15 minutes to get it out, not cool. I could have lost everything - my pictures and the important things. It started on the door. It had to start for the wires. I took pictures for you. It damaged the outside of the door and the inside mostly.

The other night, we started our GE Profile dishwasher and went to bed and woke up to a burning smell. We went down and found that the heating element had run all night and melted most of our plastic cups and all of the plastic wheels. We are very upset and do not use the heating option anymore. Now our dishes come out still wet and hardly clean at all. We are very disappointed.

GE Profile Dishwasher PWD9280N20SS heating element did not turn off which could have caused a fire. Granite counter top was too hot to touch. I have read similar complaints about various Profile models w/ the same problem. Most of the internal parts, trays, utensil holders, etc. were melted. I fought GE to get the unit replaced/repaired as it was one month out of warranty. They finally chose to repair, including a new circuit/logic board. However, I still do not trust this unit and will not run it while we are away or asleep.

Last April, the heating element on our GE Profile PDW9700 dishwasher did not turn off. The excessive heat caused the plastic racks inside to melt, and start to burn as the melting plastic dripped on the element. This also ruined the dishes in the washer. The custom wood paneling on the outside also had to be replaced as the heat caused the screws to come out. This washer was about 17 months old and we use it 5-6 times per week. After this initial problem, we had another issue with the control board, and it had to be replaced again.

This is an update to my July 27, 2009 posting. GE has provided a new comparable replacement to our dishwasher - delivered today. We are still concerned that this is an issue that will replicate itself on the replacement dishwasher or the one my mother purchased in the last six months. If the control panel in this model is faulty, GE should update and recall. The tech indicated that failure of the control panel is not common, so we will trust it will not happen again.

In 2007, I did a whole kitchen makeover and purchased all GE profile appliances. I am the only person in my household, so I seldom use my dishwasher. My family was recently over for dinner, so I loaded the dishwasher. I smelled something burning. My son immediately opened the door and noticed the heating coil was burning hot. The bottom of the dishwasher surrounding the coil was all cracked from the severe heat. The model number is PDW7380J10SS and the serial number is MLB28488B. I went online to see if there were any recalls, and to my surprise, this problem has been an occurrence on many models over a long period of time. How can I get this problem resolved? I don't feel it should be my responsibility to pay for this.

Our 1-1/2 year old Cafe Series dishwasher overheated in the dry cycle and melted the wheels off the bottom basket. It also melted several plastic containers on the top basket. We haven't decided if we are going to repair or replace. We don't have a lot of confidence in GE.

We have owned our GE Profile stainless steel dishwasher for only 1 1/2 years. And there are only 2 of us in the house so it is not run more than two times each week. We ran the dishwasher over night and woke up to find heating element ran long after the end of the cycle and was still hot. The granite counter top was hot enough to burn our hands and the dish racks, spin arm and bottom of the dish drain cover had melted as a result of the defective heating element. I feel strongly that had we had a standard counter top with the wood base, the house would have caught on fire.

Our GE Profile stainless dishwasher malfunctioned similar to many other posts when the element did not shut off when the cycle completed. As it turns out, the control unit was melted and was the root cause of the issue. On my model, this is mounted inside the door. I discussed this at length with the repair technician and he indicated that while the original part is good, it does occasionally fail. The replacement control unit is heavier duty and supposedly so are the ones going into the new units. We were fortunate and had an extended warranty to cover its repairs with a relatively small deductible. In addition, I logged a complaint directly with GE because it was a hazard and a disaster waiting to happen had we not been home when everything overheated.

My GE Profile dishwasher, model # PDW8400J10CC, recently had the following problems: one of the wheels at the bottom rack burned off (literally fell off). The rack itself also shows a burn on that spot. I called GE and they are sending a replacement rack but I feel that this type of problem may be a fire hazard and should possibly be recalled and/or replaced. The physical damage was the burned off wheel and a burn in the area where the wheel was attached. I want to report this as in my book, this should not happen. The dishwasher is only two years old and is being used correctly.

We purchased a new home in August of 2007 and it came with GE Appliances. We have had to have our dishwasher repaired twice the first year. Then, last night, the heating element stayed on after the dishwasher turned off and melted not only the contents of the dishwasher, but some of the parts in the dishwasher. We're lucky the house didn't catch on fire! From reading the posts on this website, it sounds like this is a problem that has happened to others, which is why I'm reporting this. From reading the posts, it doesn't sound like GE is willing to take responsibility, so we are going to just purchase a new dishwasher, and not a GE!

We have had our new GE Profile dishwasher just over three years when my wife and children said something smelled funny. I went downstairs and could smell something burning. As I was checking the kitchen, I opened the dishwasher and was almost knocked over by the heat that was released. Not only were plates broken and the plastic dishes in the dishwasher melted, but the wheels on the bottom rack, the silverware rack, and other internal components to the dishwasher itself were melted.

I purchased a GE Profile Dishwasher (PDW 9200N20BB) and it almost put my house on fire. The dishwasher was not on, but the heating element remained on, melting the entire inside of the dishwasher (as well as dishes and pots and pans in the dishwasher) while we were out of the house. If we did not return home when we did, the house would have been on fire. The dishwasher was destroyed, we lost good dishes, approximately 7 hours of electricity (LIPA) was wasted, and the smell of burning plastic that radiates through the house. Dealing with GE was horrible. They are very uncooperative.

My expensive stainless steel dishwasher with the upgraded, foldable rack system is junk. The foldable plastic portion of the rack breaks and/or chips my dishes. When I called to ask for a plain rack without the upgrade feature, I was told I was out of luck as that was a "consumable" item much like a water filter! I called everyone else they referred me to within their division and got the same answer over again. If a dishwasher breaks your dishes, why bother having one? If their rack is consumable as they say, then the dishwasher must be a throwaway item too. No more GE products for me ever again. They won't stand behind their product. Great job at keeping return customers, GE! If I want to continue to use my dishwasher, I have to fork over $108 dollars even while it is in warranty. Yikes! Highway robbery.

We purchased a GE Profile Stainless Dishwasher in April 2008 due to the fact that our other GE Profile dishwasher had a recall on it that could cause a fire. Before this, the other GE Profile we had was also recalled due to the crack on the tub. We purchased the SS dishwasher thinking they would have improved. No, GE can't get it right the first time. Now the heating element stays on after the wash cycle is complete. This is a fire hazard. We have been blessed that we have not had a fire from starting the wash before bed time, then the heat being on all night. I want to get this one replaced with no money out of our pocket. Pitiful GE.

On August 1 of last year, we purchased a GE Quiet Power 3 dishwasher from Lowe’s. It has worked intermittently since the second week; that is, it sometimes works and it sometimes does not. We have had GE service people at our home twice, which means I have had to miss work twice. And as a teacher, I can’t just take days off any time. However, the problem is still going on. The last time the GE service people came out, we were told that the dishwasher would be replaced if the problem continued. I have spoken with GE reps five times since then, and they tell us that we have to make another service appointment, requiring me to take more time from work.

Purchased dishwasher model #GLD4600N00WW serial #2L819965B in Feb. 1907 and took out 2 yr. warranty which expired Feb 25 2009. On March 5 the control panels stopped working properly. Found out the 2 connecting panels were out. The cost of repair is almost as much as a new dishwasher. I only have to use the dishwasher every other day and never do pots and pans in it. We are retired and there is times it is only used every 3rd day. I firmly believe that GE should stand behind their products better. I am not surprised that GE is losing money and face a financial crisis.

Dishwasher was installed on January 6, 2006; it stopped cleaning dishes, made an extremely loud noise vibrating the room. A repairman was sent out on December 15, 2008 - charged $185.93. He said that Cascade liquid gel clogged the motor; he cleaned it and left. The next day, water poured out of dishwasher and the noise was worse. Tony came back and said the noise was common - that is ridiculous. I have called GE Service many times again; they said I must pay another $99.00 service call. They suggested I contact Consumer Relations. I cannot get through - I'm constantly on hold with the same recording. Invoice Number is **, GE Hotpoint Model No. GLD6300L00WW.

I purchased a GE Cafe dishwasher in May 2008. Soap is continually left coming out of smart dispense hose on door. GE states that is the way it is designed to run. I did not know Cascade was one of our daily requirements! I must run a rinse only cycle to get rid of the soap and sometimes that does not even work.

In the mail today, I was sent an early renewal offer. It seems that the GM, Direct Marketing, is not aware of the problem that I have had with the Service Protection Plus program. The letter stated, "You made a wise decision when you first acted to take advantage of the Service Protection Plus program." This was the biggest mistake I made procuring the GE washer. The letter also stated, "Expert Service - you don't have to spend time searching for an authorized service technician. We promptly dispatch a service call for you." GE did dispatch an authorized service technician from Pennsylvania, 120 miles away. The technician stated that I needed a new seal around the door. He put it on order and I had to wait a month for it to come in.