GE Dishwashers Reviews

Our GE Profile stainless dishwasher malfunctioned similar to many other posts when the element did not shut off when the cycle completed. As it turns out, the control unit was melted and was the root cause of the issue. On my model, this is mounted inside the door. I discussed this at length with the repair technician and he indicated that while the original part is good, it does occasionally fail. The replacement control unit is heavier duty and supposedly so are the ones going into the new units. We were fortunate and had an extended warranty to cover its repairs with a relatively small deductible. In addition, I logged a complaint directly with GE because it was a hazard and a disaster waiting to happen had we not been home when everything overheated.

My GE Profile dishwasher, model # PDW8400J10CC, recently had the following problems: one of the wheels at the bottom rack burned off (literally fell off). The rack itself also shows a burn on that spot. I called GE and they are sending a replacement rack but I feel that this type of problem may be a fire hazard and should possibly be recalled and/or replaced. The physical damage was the burned off wheel and a burn in the area where the wheel was attached. I want to report this as in my book, this should not happen. The dishwasher is only two years old and is being used correctly.

We purchased a new home in August of 2007 and it came with GE Appliances. We have had to have our dishwasher repaired twice the first year. Then, last night, the heating element stayed on after the dishwasher turned off and melted not only the contents of the dishwasher, but some of the parts in the dishwasher. We're lucky the house didn't catch on fire! From reading the posts on this website, it sounds like this is a problem that has happened to others, which is why I'm reporting this. From reading the posts, it doesn't sound like GE is willing to take responsibility, so we are going to just purchase a new dishwasher, and not a GE!

We have had our new GE Profile dishwasher just over three years when my wife and children said something smelled funny. I went downstairs and could smell something burning. As I was checking the kitchen, I opened the dishwasher and was almost knocked over by the heat that was released. Not only were plates broken and the plastic dishes in the dishwasher melted, but the wheels on the bottom rack, the silverware rack, and other internal components to the dishwasher itself were melted.

I purchased a GE Profile Dishwasher (PDW 9200N20BB) and it almost put my house on fire. The dishwasher was not on, but the heating element remained on, melting the entire inside of the dishwasher (as well as dishes and pots and pans in the dishwasher) while we were out of the house. If we did not return home when we did, the house would have been on fire. The dishwasher was destroyed, we lost good dishes, approximately 7 hours of electricity (LIPA) was wasted, and the smell of burning plastic that radiates through the house. Dealing with GE was horrible. They are very uncooperative.

My expensive stainless steel dishwasher with the upgraded, foldable rack system is junk. The foldable plastic portion of the rack breaks and/or chips my dishes. When I called to ask for a plain rack without the upgrade feature, I was told I was out of luck as that was a "consumable" item much like a water filter! I called everyone else they referred me to within their division and got the same answer over again. If a dishwasher breaks your dishes, why bother having one? If their rack is consumable as they say, then the dishwasher must be a throwaway item too. No more GE products for me ever again. They won't stand behind their product. Great job at keeping return customers, GE! If I want to continue to use my dishwasher, I have to fork over $108 dollars even while it is in warranty. Yikes! Highway robbery.

We purchased a GE Profile Stainless Dishwasher in April 2008 due to the fact that our other GE Profile dishwasher had a recall on it that could cause a fire. Before this, the other GE Profile we had was also recalled due to the crack on the tub. We purchased the SS dishwasher thinking they would have improved. No, GE can't get it right the first time. Now the heating element stays on after the wash cycle is complete. This is a fire hazard. We have been blessed that we have not had a fire from starting the wash before bed time, then the heat being on all night. I want to get this one replaced with no money out of our pocket. Pitiful GE.

On August 1 of last year, we purchased a GE Quiet Power 3 dishwasher from Lowe’s. It has worked intermittently since the second week; that is, it sometimes works and it sometimes does not. We have had GE service people at our home twice, which means I have had to miss work twice. And as a teacher, I can’t just take days off any time. However, the problem is still going on. The last time the GE service people came out, we were told that the dishwasher would be replaced if the problem continued. I have spoken with GE reps five times since then, and they tell us that we have to make another service appointment, requiring me to take more time from work.

Purchased dishwasher model #GLD4600N00WW serial #2L819965B in Feb. 1907 and took out 2 yr. warranty which expired Feb 25 2009. On March 5 the control panels stopped working properly. Found out the 2 connecting panels were out. The cost of repair is almost as much as a new dishwasher. I only have to use the dishwasher every other day and never do pots and pans in it. We are retired and there is times it is only used every 3rd day. I firmly believe that GE should stand behind their products better. I am not surprised that GE is losing money and face a financial crisis.

Dishwasher was installed on January 6, 2006; it stopped cleaning dishes, made an extremely loud noise vibrating the room. A repairman was sent out on December 15, 2008 - charged $185.93. He said that Cascade liquid gel clogged the motor; he cleaned it and left. The next day, water poured out of dishwasher and the noise was worse. Tony came back and said the noise was common - that is ridiculous. I have called GE Service many times again; they said I must pay another $99.00 service call. They suggested I contact Consumer Relations. I cannot get through - I'm constantly on hold with the same recording. Invoice Number is **, GE Hotpoint Model No. GLD6300L00WW.

I purchased a GE Cafe dishwasher in May 2008. Soap is continually left coming out of smart dispense hose on door. GE states that is the way it is designed to run. I did not know Cascade was one of our daily requirements! I must run a rinse only cycle to get rid of the soap and sometimes that does not even work.

In the mail today, I was sent an early renewal offer. It seems that the GM, Direct Marketing, is not aware of the problem that I have had with the Service Protection Plus program. The letter stated, "You made a wise decision when you first acted to take advantage of the Service Protection Plus program." This was the biggest mistake I made procuring the GE washer. The letter also stated, "Expert Service - you don't have to spend time searching for an authorized service technician. We promptly dispatch a service call for you." GE did dispatch an authorized service technician from Pennsylvania, 120 miles away. The technician stated that I needed a new seal around the door. He put it on order and I had to wait a month for it to come in.

I called GE Cares to have my dishwasher looked at. The repairman came and looked at it stuck his hand into the washer and spin a knob all under 2 mins and charged me $225.00! I called GE customer service and told them of my situation and they could only tell me that they charge per job based on a computerized item code. I then said I'd like to know what that code is and ** informed me that it was none of my business. If I am paying them $225.00 for a 2 minute job, I'd like to know what I am paying for. The charge breaks down to $99.99 for showing up, I can live with that since they are doing me the service.

We bought a new GE Nautilus dishwasher in 03/07 and recently had to have our entire kitchen torn out because of it. We noticed that our hardwood flooring in the kitchen seemed to be warping. My husband and I both thought maybe we had spilled something, but it just spread and got worse. We never saw any water on the floor so we did not realize there was an actual leak for over a week. At that point, half of the hardwoods in our kitchen were ruined and we had to make a claim to our insurance to fix it. They ended up having to take out half of our flooring and all of our lower cabinets to let the subfloor dry. It has been two days now and we still have 5 industrial blowers in what used to be our kitchen drying the floor. Our cabinets have to be rebuilt, all of our countertops need to be replaced and the entire kitchen/nook will have to be sanded and re-stained. The plumber who initially came out to see what was leaking ($150 not covered by insurance) said that the solenoid valve on our dishwasher was the problem. We have not contacted GE yet as we are waiting to see if our insurance company files a complaint. Also, being that it was six months out of warranty I have a feeling they will not do a thing for us!

I will never buy GE appliances again! I just had the GE repair man out to fix my dishwasher and my refridgerator. $112 dollars later and they are still broken. As for the dishwasher, I paid $30 for a molded piece of plastic plug and a spring which probably only costs them $3 max. The repair man didn't have the part with him and so it will be mailed to me. Instead of making another appointment to have it installed he was nice and showed me how to install it. He also let me know that there is a recall on the dishwasher. If I use the Jet Dry dispenser the appliance could catch on fire. Good to know, Huh! So a repair man will be coming to fix it afterall.

We purchased our new construction home 2 years ago and had upgraded appliances which were the Stainless G.E. profile appliances. We were out of town and the board went out of the refrigerator, when we returned we had damage to our hardwood flooring, which G.E. did reimberse us for and we thought it was settled, until our dishwasher started acting up. We have a white chalky film all over our dishes. We had repair men come out to look at it and then again to replace the sump becaus the plastic was peeling off and plugging the drain.

We bought new GE profile appliances December 2006. First the microwave popcorn button never worked properly. Then at Thanksgiving 2007 I noticed the silver plated knobs on the range had melted. A few weeks ago, I came home to a burning smell. The dishwasher had not been started by me, and the dishwasher had melted. Had this happened a day later when we went out of town, we would be dealing with a house fire.

My GE Monogram model ZBD0700N has overheated twice in the past month, and get thisit is 2 months old!!! The first time, we lost a salad spinner and some tupperware. A tech came out and replaced the control module, saying that the temp control curcuit was faulty. Last night, my wife woke me up at 2:30am and alerted me that there is a very strong burning smell in the house. I ran downstairs to find that the diswasher, WHICH WASNT EVEN TURNED ON BEFORE WE WENT TO SLEEP, literally started itself with no water and was burning everything inside of it. I just spent $80K on a kitchen remodel and the heat would have definitely ruined the adjacent cabinetry had my wife not woken up to the smell.

The retailer, Great Indoors, decided that replacing the unit was the safest option. The fourth dishwasher was installed on 6/8/07. On 8/19/08 this unit's heating element turned on by itself making my granite countertops so hot they were untouchable, melted plastic dishes to a BOILING liquid as well as melting the elements of the dishwasher itself including but not limited to the water spray arm and cutlery basket.

Purchased GE Cafe line May 2008. Has been a continuous service call and replacing of parts. Microwave Day of installation Door Fogged over Electronic Panel was faded out and extra # After GE Repair -Replacing Door again because it was damaged (Another 2 weeks and a day of waiting on service people) Cafe Dual Oven Range Day of Installation Bottom Oven Drawer would not slide and could not be put back in. Flue was sticking out of the top and black paint was chipping off after 2 weeks of use and Soot on Super boil Burner is everywhere.

The dishes would come out of the washer with baked on soap. It was baked on and could not be washed off with soap and water. They had to be washed in vinegar. To use the machine you had to rinse or prewash by hand, wash them in the machine, soak in vinegar and then wash and hand dry the dishes. GE service came out three times. Each time they told me to change soap.

We bought our home in 3/2004. Our dishwasher started having problems right off GSSD5500603WW/ SG7179088. We had some one out and it still doesn't work right. Then our Refrigerator started humming we had someone out GSS201EPHWW/ AH212589. Now the refrigerator is going out. Our microwave JVM1441WH01/ GG902065B is out won't even work.

well i bought a dihwasher at home depot on june 26 it was delivered 4 days later. 2 weeks after having the dishwasher(its portable) the hose to connect to the sink wasnt working and the top was raised and warped and now chipped. i called service they sent someone out. they told me they had to order the parts. it took two more weeks to get parts and them to come back out. he fixed hose but top that was sent out was in worse condition then the one i had. then to top it all off that night when i tried to turn it on it didnt work at all.

We purchased the GE Profile, Stainless Steel dishwasher, model number PDW9280l00SS, through Nebraska Furniture Mart back in December 2005. Since then, we had the controller and a defective plastic pulley assembly replaced through extended warranty.

I have a GE Dishwasher in a rented apartment. Recently the door locking mechanism on the dishwasher started to fail. Basically part way through the cycle the dishwasher would just click off and start bleeping, if you pressed the right hand side of the door in really firmly, it would restart, but then repeatedly click off again during the cycle. Sometimes to get it to finish a cycle takes in excess of 10 user interventions.

We used to own an old model of GE dishwasher and it had worked well until a few months ago. We found that every time after washing dishes, there was dirty water left inside the washer, so in March, 2008 I scheduled GE service online.

Our original dishwasher purchase was in 2000. MOD.GSD5940D01SS SER.HZ603588A. We never had any complaints on it in the 7 years we had it. We were lucky to not have been one of the unlucky who actually had a fire however, once we became aware of the risk we took them up on the $300 rebate offer and purchased the same dishwasher in the new model. MOD.PDW928055 SER.211773287B.

The dishwasher basically burned up and melted the whole inside. The temperature was so hot that the granite counter tops were extremely hot to the touch. Inside tub was melted plastic and burned and cracked dishes. The washer appeared to be off with and internal heater of some sort left on after cycle finished. The heating effect stopped when we shut off the breaker. We contacted GE that day and ask for a service repairman to insure us that it was now safe, they showed up 2 days latter. This was over 1 month ago, and they are still looking for parts to repair the dishwasher. WE DO NOT WANT IT REPAIRED, WE WANT OUR MONEY BACK!

I pretty much stuck with GE appliances for years because they were a good product. Boy has that changed. Our side-by-side refrigerator/freezer is four years old. Our dishwasher four and a half. We wash the dishes before we put them into the dishwasher - thus rendering it, in effect, an extra storage unit and little else. The fridge was the third GE fridge in less than 10 years.

Purchased a new GE Profile dishwasher from Home Depot in Dec 2007. It arrived in Jan 2008 and was hooked up in Feb. Had problems right away with it. It didn't clean the dishes at all. Had a Mabe service repairman (Dave) come to look at it. Couldn't find a problem. Dave came a second time checked everything again. Still no reason. Still did not clean, everything dirty. Had to wash dishes by hand after taking out of dishwasher. Baked on grime. May 4th 2008 woke up to house filled with smoke.

I have a GE dish washer I purchased in 2006 from Sears and tonight it was smoking and melted dishes and washing unit and other items. Smoke in home and smell bad.

I purchased a GE dishwasher on 11/18/07. I have had severals problems with getting the dishwasher to start. I contacted GE and they said they would send someone out to repair it. The repairs for dishwasher were 258.00. Because the dishwasher was less then 1 year old, GE told me that they would pay me back for the repairs. Since then the dishwasher has gone out 2 more times. I have wasted several hours on the phone with GE, changed appointments around, rescheduled Dr. appointments for my children, and stood in my kitchen boiling water trying to sanitize baby bottles.

We have 2 GE Quiet power 3 dishwashers in our newly renovated kitchen(2 months old). Both stopped working with in a 2 day period . Called GE...technician came out promptly. Tested and said nothing was wrong we probably pushed the wrong buttons NOT! Tech left said let them run through the wash cycle . ....left for work came home about 9 hours later to some awefull noises.... went to look the granite counter tops above were really hot opened them up to see 0 water inside and hearing the pumps running and very hot wave of air hitting me in the face again ther was no water .

A new GE dishwasher (Model # GLD4260L00SS) was installed into a new home which we moved into in December 2005. When we first tried the dishwasher there was a major water leak. I assumed the plumber had made a mistake; after further investigation I found that during manufacture, GE had failed to either tighten several hose clamps or in one case did not connect the hose. I tightened the hose clamps and attached the hose. This corrected the leaking problem for approximately 2 1/2 years.

We bought 2 GE dishwashers, one for ourselves and one for my mother. Ours arrived with a cracked interior door liner. After the GE repairman fixed the door the dishwasher leaked water all over the floor. It is still not fixed. My mother's arrived and quit working after the first wash. Took a month to get a new one. The new one had a broken tab on the top rack so the rack fell out. Installers also installed incorrectly. They broke off the mounting brackets, incorrectly installed the high-loop drain hose, and had left the water hose kinked up behind the cabinet. Since the mounting brackets had been broken off they drilled 2 holes in the top of the dishwasher to mount it! My husband fixed those problems himself because he was so fed up with the bad service from GE.

I noticed the various GE Profile Dishwasher recalls, but I did not see one covering purchases for 1996 unless I did not actually see it. The model is #GSD4030Y70WW and serial #GR825780B. The dishwasher was installed at the time our home was being built. Approximately 1/28/08 I ran the dishwasher late in the evening. When I went to bed that night I thought the cycles had just finished since I could still hear it. When my husband got up at 3:30 a.m. to get ready for work our entire house was smoky & smelled like melted plastic. He heard the machine making a funny noise & when he opened it, several older plates, Tupperware bowls, and hard plastic drinking glasses had melted to the racks. The glasses were even in the top rack. Everything was too hot to even touch when I left at 7:00 a.m. Needless to say, this odor remained in the house for several days.

GE profile dishwasher had recall and they promised rebates to consumers who purchased their product. On 7-07 I purchased a $950.00 dishwasher with promise of reimbursement of $300.00. I called every month asking why I had not received the rebate and they gave the following excuses: They show nothing entered in the computer system. Two months later they found my name & customer id number and said it has not been processed, yet they will mail it as soon as it processes. Numerous promises were made to me that manager would call or write me regarding the status but that never happened either. I even gave them the fax number but they never sent response that way either. I have scammed by GE into purchasing their new dishwasher with no rebate check for past 7 months.

Further to my complaint about my Tall Tub Dishwasher disintegrating: GE Customer services has contacted me and agreed to replace the racks, and has an offer of a technician to fix the disintegrating parts.

I also have a GE dishwasher bought in September 28, 2002. After investigating a bad smoky chemically smell on our glasses, we discovered that the hole where the filter goes into the floor of the dishwasher was disintegrating with pieces missing. The clips on the wheels attached to the rack are breaking or have broken, and on the underside of the bottom rack, rust has eaten away at the rung. This is where the cutlery tray is, and the coating on the rung was visually intact until it was touched. The coating is also falling off as it is touched on the other rungs of the 2 racks. The machine is 4 months past the limited 5-year warranty.

Profile Dishwasher bought new in 2006 overheated, almost started a fire, melted everything in the washer. GE replaced the dishwasher with a newer model. This one does not clean the dishes. There is always either food left on the dishes, stains on the dishes, a soap film or a gritty feel on the surface on the dishes, pots, pans etc.The water in the dishwasher is cold. The water going into the dishwasher was at 120degrees but was lukewarm to the touch in the dishwasher. A GE repairman came numerous times and stated the following: do not use liquid detergent, use powder instead, run hot water in sink while dishwasher is being used? He stated that the heat from the water is being absorbed by the stainless steel tube and until the tube is hot the water will be cold or lukewarm. The unit also has an added heat function that we used all the time and it does not heat the water, sometimes it works, most times it does not. The repairman was not knowledgeable as to the functioning of the added heat as to when it turns on and off. He also did not check to see if the function was working. The units digital control panel does not function properly. It displays different times for the same function. Every time we use the dishwasher it has a different run time for the cycles with the same added features selected.

My daughter, who lives in VA, bought the 9800 series GE Profile dishwasher in November of 2007. My daughter-in-law, who lives in FL, bought a 5600 series GE dishwasher in October of 2007. Also, in November, I bought a 7800 series GE dishwasher. We all have the same complaint. The dishes do not get clean! There are food particles in the glasses and baked onto the plates. We all WASH our dishes before we put them into the dishwasher. My friend just got a new Kenmore and she does not have this problem.

We bought this product new on 08/31/06, this dishwasher has never cleaned the dishes properly, resulting in food particles and soap residue being left on the dishes after wash and dry cycles. On aprox. 09/07, the washer now rumbles loudly during the wash cycle. The best I can tell is that the noise is coming from the rotation of the bottom wash arm which is plastic rotating on a plastic collar which has worn and now wobbles during spin motion. All in all, GE has produced a poor product and the consumer bears the expense.

We called GE regarding the recall on the Profile dishwsher. We purchased the top of the line because we wanted a quiet washer. GE sent someone out to take care of the recall problem. All he did was change some wires and remove the insulation. Now it is so noisy my wife doesn't even want it in the kitchen. We considered taking the $300 dollars and buying a new one; but when we checked for a new washer the same series that we have, they have now raised the price and are twice as much. No way can we afford the new one.

Bought new home in Florida, all GE equipped: washer, dryer, dishwasher, microwave, range. I've already replaced washing machine. Dishwasher has to have water throne into it to prime the pump to work properly and makes enough noise so you can't sleep. Will never buy GE again.

My dishes are filthy, the unit smells like it is on fire, the smell has aggravated my asthma so bad I am sick all the time. I am afraid my house will catch on fire now, it is making me a nervous wreck.

2 missed days of work and now I have to take another off

On June 23, 2007, I purchased from Lowe's an entire suite of GE Profile appliances for my total kitchen remodel. The GE Profile dishwasher model number is PDW9980NSS. The appliances were delivered on 7/20 and installed by my contractor on 8/2/07. The appliances were beautiful and I enjoyed their matching, sleek, stainless steel look. On Saturday night, 9/15, I started the dishwasher. When the cycle completed, I opened the door to facilitate dish drying. Before going to bed, I closed the door to the dishwasher. Sometime between 10:00 p.m. on Saturday and 9:00 a.m. Sunday morning, the dishwasher turned itself on and overheated.

Approximately 08/03/07 @ 5:00pm turned dishwasher on to run normal wash and continued on with evening activities and went to bed. Around 10:00pm I got up to get a glass of water and when I entered the kitchen I noticed a burning smell and it seemed hot.

In August of 2007, I had my six-year-old GE Profile dishwasher serviced as part of the recall concerning the rinse-aid leak and the resulting possible fire hazard. The sound-dampening insulation was removed from the door as part of the repair, and it was not replaced. When I called GE to complain and see about getting the insulation replaced, I was told that it was not part of the repair - that the insulation could not be replaced because it interfered with dispensing the rinse aid.

We purchased a GE dishwasher a year ago. From the moment we got it, we realized that the motor continued to run constantly. Because this was a new dishwasher, we called to return it. They told us that GE had to look at the unit before it can be returned.

GE Profile involved in recall. They fixed the problem, but took away an important feature in the process. I bought this dishwasher because it was very quiet and is listed as a feature of this unit. The fix required the repairman to remove the insulation in the door leading to an extremely loud unit.

Purchased GE dishwasher 3/8/06 I have had 5 service call on the dishwasher. 10/31/31 was the last service call at 2 pm. After the tech left, the dishwasher would not stop. They have never returned any of my call. I was on hold for over 30 minutes.They want to replace the dishwasher with the same model now since I refused a 6 service call. I am tired of having my NEW dishwasher fixed and do not trust the same model or much less GE or their dishwasher.

The detergent dispensing cup cover on my GE dishwasher would get stuck sometimes or would only open partially. When we took the door apart we found that the Noise damper w/adhesive backing (part # 270279) had melted, distorted and slip down on the cup mechanism and created the sticking problem.

I purchased a brand new GE washing machine. I had 3 items ruined through the washing processor. GE sent a technician to my home and he stated that there was nothing wrong with the washing machine, it was a matter of design.