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Frontpoint vs. Blue by ADT

Profile picture of Jessica Render
by Jessica Render ConsumerAffairs Research Team
Blue by ADT and Frontpoint

What is the difference between Frontpoint and Blue by ADT?

Frontpoint and Blue by ADT are two recognizable names in the home security game, each with different offerings. Frontpoint's catalog of equipment runs the full gamut, including smart technology, cameras and a variety of sensors. Blue by ADT has fewer equipment options but has more affordable monthly pricing and the option to self-monitor. Neither company requires a contract or professional installation to get started.

Installation and cost

frontpoint logoblue by adt logo
Installation typeDIYDIY
Installation feeNoneNone
Upfront cost$392.40 to $598.41 upfront; financing available$179.99 to $299.99+
Trial period30-day risk-free guarantee30 days of free monitoring
Contract terms36 months; month-to-month available if equipment purchased upfrontNo-contract options
frontpoint logoDIYNone$392.40 to $598.41 upfront; financing available30-day risk-free guarantee36 months; month-to-month available if equipment purchased upfront
blue by adt logoDIYNone$179.99 to $299.99+30 days of free monitoringNo-contract options

Monitoring plans and pricing

frontpoint logoblue by adt logo
Monitoring price range$50/month$19.99/month
Monitoring optionsProfessionalProfessional or self-monitored
Self-monitoringNot offeredFree
Upgraded self-monitoringNot offeredNot offered
24/7 professional monitoring$50/month$19.99/month
Upgraded professional monitoringNot offeredNot offered
frontpoint logo$50/monthProfessionalNot offeredNot offered$50/monthNot offered
blue by adt logo$19.99/monthProfessional or self-monitoredFreeNot offered$19.99/monthNot offered

Security equipment

frontpoint logoblue by adt logo
Wired or wireless?WirelessBoth
Camera optionsIndoor and outdoor camerasIndoor and outdoor cameras
Video doorbell
Control panel
Motion sensor
Entry sensor
Glass break sensor
Keychain remote
SirenNot listed
Panic buttonPanic pendant
Yard sign
frontpoint logoWirelessIndoor and outdoor camerasNot listedPanic pendant
blue by adt logoWirelessIndoor and outdoor cameras

Smart-home features

frontpoint logoblue by adt logo
Smart locks
Smart lightsCompatible with Z-Wave devices
Smart thermostatCompatible with Z-Wave devices
Garage door controlNot listedCompatible with Z-Wave devices
Temperature sensorNot listed
Water sensor
Smoke detector
CO detector
frontpoint logoNot listedNot listed
blue by adt logoCompatible with Z-Wave devicesCompatible with Z-Wave devicesCompatible with Z-Wave devices

Technology

frontpoint logoblue by adt logo
Mobile app
Mobile app monitoring
iOS rating4.44.4
Android rating3.34.2
Notification/alert optionsEmail, text and pushPush and email
Home automation capabilities
Voice integration
Amazon Alexa
Google Home
Other integrationsZ-Wave productsIFTTT
frontpoint logo4.43.3Email, text and pushZ-Wave products
blue by adt logo4.44.2Push and emailIFTTT

Reputation on ConsumerAffairs

frontpoint logoblue by adt logo
Overall star rating4.04.5
Verified customer reviewsFrontpoint reviewsBlue by ADT reviews
frontpoint logo4.0Frontpoint reviews
blue by adt logo4.5Blue by ADT reviews

All information accurate as of publishing date.

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    Frontpoint

    Frontpoint is a leading home security company with packages suitable for everything from small apartments to large smart homes. Its systems are simple to install, and you can use the system’s voice control feature or integrate it with systems like Alexa or Google Home.

    Products can be purchased online with financing options and free promotional equipment. Professional monitoring is available with all packages, and long-term contracts are not required if you purchase the equipment upfront.

    Frontpoint packages

    • The Fortress is Frontpoint’s most comprehensive package. It includes a hub, a keypad, two motion sensors, six door/window sensors, one indoor camera, one smoke and heat sensor, a yard sign and three window decals.
    • The Bunker includes a hub, a keypad, a motion sensor, three door/window sensors, an indoor camera, a smoke and heat sensor, a yard sign and three window decals.
    • The Safehouse comes with a hub, a keypad, a motion sensor, two door/window sensors, a yard sign and three window decals.
    • Build Your Own systems come with a hub and a keypad, and you can purchase additional devices separately.

    What Frontpoint customers say

    Frontpoint security systems enjoy many positive reviews on our site. Reviewers comment on the high quality of service and how simple the equipment was to set up themselves. Most customers were impressed with the product and felt like their concerns were addressed, but some had negative experiences and said certain equipment didn’t work correctly or that the billing and service representatives were not communicative.

    I've been a Frontpoint customer for years now. The installation was easy-shmeezy. You stick on the sensors where they're supposed to go, Frontpoint helps you to activate the system, and you're done. I feel safe having the system and it works well. I like the fact that I can control it with my phone.”

    Gerald of Marietta, GA

    Blue by ADT

    Blue by ADT is a simpler home security option that offers DIY installation and everything you should need to keep your home safe. While it's missing some of the more advanced smart-home devices, including smart locks and lighting, the company makes up for it with affordable pricing and a 30-day trial period. This lightweight system is ideal for DIYers and those on a budget.

    Blue by ADT plans

    Once you have chosen a Blue by ADT security system, you must pick a monitoring plan. Blue by ADT currently offers two plans:

    • DIY monitoring: With the self-monitoring option, your system sends mobile alerts and notifications over your home's Wi-Fi network. This option is free, but authorities won't be alerted if there’s an emergency.
    • 24/7 professional monitoring: The professional monitoring plan costs $19.99 per month, with the first month free. This plan includes professional monitoring over Wi-Fi with cellular backup. If an emergency happens in your home, authorities will be alerted.

    What Blue by ADT customers say

    Blue by ADT reviews are generally positive. Happy customers frequently mention the company’s knowledgeable staff and quick notifications on monitoring. A few complaints mention difficulty with self-installation, so you may have better luck with another system if you’re not comfortable with DIY setup.

    This system is the best out there, the customer is also AMAZING. I called with a question they were super helpful and solved my issue. I love their tech and security touchpad. It's also really nice that it communicates through ethernet on my network AND cellular backup.”

    Tony of San Diego, CA

    Bottom line: Frontpoint or Blue by ADT?

    Frontpoint and Blue by ADT offer many of the same home security devices, with a few differences between the two companies. Frontpoint has more smart-home options, such as smart locks and thermostats. Both systems involve DIY installation, but only Blue by ADT offers the option of self-monitoring. Both offer a 30-day trial period to guarantee you're satisfied with your new system.

    • Frontpoint is best for those who don't mind paying a monthly cost for professional monitoring, especially if their home has smart-home capabilities.
    • Blue by ADT is best for customers on a budget or those interested in DIY monitoring.
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    Profile picture of Jessica Render
    by Jessica Render ConsumerAffairs Research Team

    As a member of the ConsumerAffairs research team, Jessica Render is dedicated to providing well-researched, valuable content designed to help consumers make informed purchase decisions they can feel confident making. She holds a degree in journalism from Oral Roberts University.