Frontpoint Reviews

Frontpoint has been great. Whenever I've had a problem, they've always dealt with it very quickly and efficiently. I also like being able to set it up yourself. You don't have to worry about someone coming in and harassing you. It's simple and seems to work well.

finding it easy to use as well. We haven't had many problems.

Frontpoint's much better than the other provider we had although I haven’t been in a situation like I was with the other. The first one, I actually had to make a claim because the system didn’t work and they were very reluctant to honor it. But I haven’t been in anything like that with Frontpoint. Installing their device is do-it-yourself but they walk you through everything once you put the sensors in place. We also use their mobile app every day and we love it. It's great. Their team always do a good job and handled my questions real well. I have recommended them.

We’ve been using Frontpoint for a little over a year and it’s much better from a customer service standpoint compared to my previous home security service provider. I'm really happy with Frontpoint. I'm handy around the house so installing the device was a piece of cake. Their support has been great and walked me through everything. I also have used their mobile app which is fantastic. It's one of the big perks and benefits I like about it. Moreover, we are very fond of having the door alerts. The chimes are nice and loud. We have a young child and she hasn't tried opening doors yet but we'd like to know who is entering and who is leaving the house. It's been wonderful.

My grandson introduced Frontpoint to me and I've had it for about five years now. Sometimes, the light system is the only thing that acts up. But other than that, the security system is very good.

I have a home and business systems from Frontpoint. The installation was easy and I have also the mobile app for years. I like its versatility. I like being able to access things via camera, being able to remotely arm and disarm it, and being able to see when my kids are coming and going. Frontpoint fits our needs more. My only complaint on Frontpoint is that I never got my hundred-dollar referral when I got my business system. I was told that I would get a hundred-dollar Amazon gift card and they sent me an email with a code that didn't work. I told them and they said they would send me a new code and then they never did. I'm too busy to be calling up constantly on stuff like that.

Frontpoint was recommended to me and I've used it for about 10 months. It's totally awesome being able to access and control my system using the mobile app. Their team is always helpful and would call me sometimes if the alarm doesn't get deactivated right away.

Frontpoint’s service team is good, but we have trouble with the mobile app. The alarm itself is pretty finicky so you can’t override doors or windows from the app. We had to leave the alarm off. It’s either not apparent in the app or it’s not able to be done. We like it when the system’s working nonetheless.

A friend referred me to Frontpoint and I've used them as my security provider for over a year. Setting up the device was easy and I did it myself. I just had problems a couple of times where it was open without me setting it. I had to call the team because I was getting a message that something was going on and I didn't know what it was, but they found it. They were available to help me and they fixed all my problems.

Frontpoint is very customer service oriented. No issues experienced. I would recommend them to my friends.

I like Frontpoint. It's great. I've used them as my home security service provider for about a year. I chose Frontpoint over other service providers because I like the ease of use. I like the fact that there's a cellphone-based call system versus hard-wired call system. The Frontpoint reps have been very cordial and walked me through it, and they set it up so quickly. I've had the opportunity to try the Frontpoint mobile app. I use that on my iPhone. It's great being able to access and control my system on the go. I travel all the time, so if I have to let somebody in, then I turn my system off, turn it back on when they leave, and see a history of what they've done or when they accessed.

Fairly easy to install, and service people are pleasant, friendly and they answered all my questions. The smoke detector is much too sensitive. So often when we cook, it triggers the alarm and goes to the phone call, email and text messages. A bit of a hassle. I dont know if they have a model that's less sensitive but other than that, it's been flawless.

I liked what Frontpoint offered and the way it works so I went with them. Installation is very easy and simple to do. I use the app all the time. You can access and control your system with your phone and you don't have to run in and hit the buttons before the time limit. It's a great feature and I like it. I'm very satisfied right now and had no problems with them. I'd recommend them to anybody.

I've had Frontpoint for 2 years now and I feel more safe since having them. Installation was easy and I like their service because they were very helpful.

It was a simple installation. A guy came in and installed it quick and painlessly. I've only called Frontpoint twice and it's all been very pleasant and everyone's nice and have always been helpful. The only thing I did have a problem with was getting a hold of somebody. I think it was after hours and I got transferred to another company. I was trying to make a payment and to switch my credit card on the weekend. So that was the only issue. In general it's easy to use so everything is pretty much fine. Every time the alarm would go off, most part by accident, it's been pretty quick with calling. I'd recommend.

We've been using Frontpoint for about 6 months and it's been good so far. We haven't had any problems. I've never had an incident and never got a call. The installation was a little bit complicated but other than that everything was fine.

Frontpoint team is very quick to respond when my dad accidentally forgot to disarm it. So right away, they called me and my sister and I like that. I've had a theft before that but I now feel more at ease and secured. I also like the actions over the phone to arm and disarm my alarm system and that you could follow instructions.

I had done some research online with Consumer Affairs and I just liked what their recommendations are for Frontpoint. I have used Frontpoint as my home security service provider since November. I liked that it was through the phone and wasn't connected to a landline. Their customer service seemed to be really great. They worked with me with the setup fees and had some good promos. I do wish that it would have been somebody else that installed it cause even though it was easy, I was a little nervous as I installed them - that it wasn't perfect. But everyone's really helpful. The interactions that I've had with Frontpoint has been great.

The system fail, sounds with no reason for 20 min. Frontpoint call me every 3 minutes to check everything was ok. They can't help me to deactivate the smoke alarm and after I broke because I was desperate. The central system was crazy... Every 2 minutes was activated. I was taking a shower with my kids... 2 and 4... and I needed left in the shower before the signal go to the police. Well the only way to stop this was disconnect everything. After 4 or 5 days call me to ask what happened with my system. I explained and ask cancel my service. They are very tricky on the questions to they do it, and turn the situation. Now I am guilty to the system fail... And if I want cancel I need pay more than 500 dls??? When the problem was the defective machines!! The customer service is sooo bad and training to be tricky.

I have used Frontpoint close to a year now. I use their mobile app frequently, and I find it excellent to access and control the system on the go. I've also gotten a call from Frontpoint to make sure it was an actual alarm and they were good. They were much better than my previous home security provider whereas you can break and smash their equipment and they don't get the call. And then, my previous security provider called me one time, my alarm went off and they never called the police or anything. I had to call the police. So far, Frontpoint is much better.

I've used Frontpoint for a few months now and it works. My son has it too and he was the one who installed the system.

Installation was easy, and I use the mobile app all the time. Their team is easy to work with, every interaction with them has been pleasant. They're quick to answer the phone and resolve any question or problem. I haven't had any problems with Frontpoint, I do recommend them.

I've had Frontpoint in my office for two years and I'm happy with it. The installation went okay, except for the difficulty I've had with the camera at one point. I've used their mobile app and I like it. Their reps were also very helpful. My only complaint is that I could've paid less per month - still, I'd recommend them.

I purchased Frontpoint two years ago but it took a year before it got hooked up. The one who installed it called them a bunch of times because we've had issues.

Installing my Frontpoint system was easy as pie. Also, I got their mobile app on my phone all the time and it's good in enabling me to access the system on the go.

I went with Frontpoint because of their price and their security device was a do-it-yourself. However, installing the device was horrible. We had to change all of the radio cards three times. Finally gave up that solution and went to wire the internet connection which is most ideal. Their mobile app is nice but sometimes it doesn't work really fast, you have to wait a bit before the lock disarms.

My experience with Frontpoint has been average and I don't think Frontpoint is the best security service in the world. I don't have specifics but I'm gonna continue the program. My second home and my main home both have Frontpoint's system in it and it's okay. I do like that it's based on the cellular system so that's a good thing.

Frontpoint has been so far good. No one's broken into my house ever since I had them for about a year. I use their mobile app all the time and it's one of the reasons I went with Frontpoint.

It's been around 6 months that Frontpoint has been our home security service provider. I've used ADT in the past and so far, Frontpoint has been better. It was easy to install. I think their mobile app is great, but sometimes we forget. It's easy to just turn it on when rushing on the way.

Frontpoint has been pretty good. We went for them versus other provider because of their wireless feature. The installation went too fast and since I think the ability to control the system on the go via their mobile app is amazing - I use it everyday. There was one time that I paid the bill but it hadn't gone through yet, so I was contacted by someone pretty quickly and made sure it got through (since I saw the charge on my bank statement). It eventually went through and that worked out pretty good since I'd rather be contacted than not contacted about it and then get it in the mail two weeks later. They were really nice on the phone and explained that sometimes it takes two days for the payment to get through.

We've had Frontpoint for almost a year and a half and we've had no problems at all. Installation was easy and I have their mobile app on my phone which is very convenient. Their team is also very good.

Frontpoint has been our home security service provider for a year now. It had the highest customer satisfaction rating on the internet that's why we went with them. All my interactions with their representatives have been positive, and I like their mobile app.

The installation of my Frontpoint device was a nightmare because I have decorative wood jams. I called and I wanted to cancel numerous times and they told me to keep trying and do different things. They were finally nice enough and paid somebody locally to come in and do it. The guy that came in did a lousy job because he didn't do directions evidently because they were saying to put the sensor detectors four or five feet up, but he had them eight feet up. The other night, we had two people company and in the middle of the night they fell down so we're off the wall and woke everybody up. Nobody knew what the noise was. The alarm didn't go off but it just went across. Then I put them back up with new sticky tape that I went out and bought and they fell down. I don't know whether it's humidity or air conditioning.

My friend told me about Frontpoint and so far, it has been good. Fortunately there’s not been any incident so I think it’s working fine.

We've had no issues with Frontpoint. Installing it was super easy and it's easy to use. We had one false alarm when we were out of town that they managed really well. The only thing that is a bit of a bummer is that you can't hardwire the main portal anywhere so we have been having a hard time finding to get the box right because there has to be a plug nearby. So it's been plugged in a weird spot on our counter and is not quite as convenient, but otherwise it's been great.

Frontpoint had a very good price so we chose them and we have their service for two years now. When we installed it, the company was really helpful and they walked me through everything. They’re great.

Frontpoint has cellular capability-- it gives you more security and I have a very good experience with it.

Frontpoint has been excellent. I like the ease of being able to modify and expand the system as you individually would like.

Frontpoint was fairly straightforward. There was a couple of devices or motion sensors that didn't quite work correctly, and one of them was busted. But we returned it and we got the replacement quickly. We definitely like being able to access and control our system on the go. It makes us feel a little bit more in control and it's good that we can program which sensors trigger an alert. And when we first had the system installed and we were very mindful of turning the system off when we open the garage door, someone called within a minute of when we opened the garage door. It's nice to know that someone is monitoring. There's a little bit more peace of mind for us now when we're all out on vacation and there's no one at the house.

I’m very satisfied with Frontpoint’s services. It was easy to set it up and get it working. No dislikes.

I had a very positive experience with Frontpoint and they have excellent customer service when you call them with a question.

I have Frontpoint mobile app and I like it. Also, whenever I have any issues, I just call Frontpoint and they help me through it. It's quick, painless and super easy. I have recommended it to my mother-in-law and we'll pay for her service. Some of my neighbors got Frontpoint as well. We have a lot of folks that has seen what we have and they want the same thing.

I've had Frontpoint for almost a year now. It was great and I would recommend it.

When Frontpoint was offered in my area, it just seemed like a good easy way to go with self-installation, good price and review. Moreover the team at Frontpoint have been very helpful whenever I talk to them. I also had the opportunity to try the mobile app where I'm able to access and control my system on the go. It's pretty nice. I like it and I would recommend it.

I like the fact that with Frontpoint nothing has to be permanently installed into like the fixtures of the house. Installation is very easy, user friendly. Mobile app is perfect, I use it all the time. And also, Frontpoint Team have been very friendly and helpful up until this point. I definitely feel safer and more confident.

It's very easy to install the Frontpoint device. We've had it for four months now. We also use their mobile app every single day and it's great. Now we have fewer worries and feel a little bit more safe when we're both in the house and away from it. It's definitely a great product.

I choose Frontpoint because of the reviews and its price. During the installation we did have some problems. They gave us a bad main unit. It said 'battery low', and we don't live at this house. This is a second home which is why we put a security system in. So they sent us a new battery and I had to travel 9 hours each way back up there to put the battery in, and it turns out it wasn't a bad battery. The unit was bad and they had to send us a new unit. So we had a lot of problems to begin with but the customer service was great.

So far, everything has been beautiful and good with our Frontpoint home security system. We chose them because unlike to other companies that use cables and can get cut off by those who would break in, Frontpoint uses cellphones. Installation was perfect however I never set up their mobile app since I just use the keypad.

Frontpoint security device is wireless so I just plugged it in and that was it. We use their mobile app and it's good and convenient. We hadn't had any incidence with the alarm going off for the last two years we had their service.

I've had Frontpoint for five months now and I'm satisfied with it. It's really convenient being able to use the phone to turn it on and off when you're away from the home too and feel safer about the house that no one can break in and no one knows about it.

We've had our Frontpoint security system for about a year now and I am planning to call them because I wanted to see how I can make the alarm system better so it doesn't sound off on its own. But overall, I'm satisfied with the system.

I have used Frontpoint since September of last year. I got it for my new apartment and it was the first security provider I have availed. Installing it was very easy mostly because the customer service was really superb. I called a couple of times and spoke to the same person both times and she was really wonderful and in addition to being very well informed she had a superb disposition for helping out someone who is installing the security system. So, I was very impressed.

I chose to go with Frontpoint because of the cellular that even with the power off and the line being cut, it still can be reached. Their rep is also friendly and knowledgeable. When I received the sensor and monitor the first time, there was already something wrong. We shipped it back and they replaced one, but after that everything was alright.

I’ve used Frontpoint for six years and it’s been great, easy to use. I’d recommend them.

It's been a year now that I've been with Frontpoint and I've had not one issue at all with their team. Even the installation part of the device at the beginning was pretty easy. I use their mobile app all the time too and it's great. The only thing that needs improvement is their prices for the monitor since they're really a lot higher than other companies. But other than that, service is good. When we setup the alarm, their people follow the procedure.

I've had Frontpoint since 2010 and I chose them then because I am able to save more with them. I installed the device myself and one guy helped me a little bit with some sensors but it wasn't difficult. Their mobile app is the main reason why we're using it. We already have it in two offices and two homes and I can set it up with my electronic device, telephone, iPad, and I can see within my sensors and everything with it. Overall I feel safer since I know exactly what is going on and I can see everything on my iPad or on my iPhone even if I'm out of the country.

Six months I've been with Frontpoint and it has been very good. Absolutely nice to have the mobile app on the go. I feel like the home is protected ever since I got it installed.

Frontpoint's easy installation and reasonable price make it stand out among other service providers. My wife likes the mobile app. She can turn the motions on and off, even while upstairs with the phone, so she can use the motions at night. I'm recommending Frontpoint!

I've had Frontpoint since February and installing it was fairly easy. I like their mobile app. It's wonderful for when I forget to turn it on or if I want to monitor anything. The only thing I didn't like was the person that was trying to help me when two sensors were not working. He was looking for any type of signal that would block the panel, kept going around with the same things and ended up sending me two new ones. When I got them, I called again and the person who answered the phone, trying to activate the sensors was very helpful and polite. The solution to the problem was that I had to move the panel in a place where the other person told me not to and everything is blocking the panel but it's working so that is weird. Other than that, I'm happy with them.

I went with Frontpoint because of their cost and the cellular capabilities instead of the hardwired. The installation just took probably 15 to 20 minutes. It was easy. When I've had an alarm go off, they've called me first, which is good. If they didn't get in touch with me, they tried alternatives. So it's been good so far.

Frontpoint has been our security service provider for over a year. When it came to installing the device on your own, it was very easy. No issues at all. And I get to use their mobile app every day. I like that I am able to access it on the go. The first month I had many, many, many conversations with their customer service group when I was very unhappy and wasn't sure I wanted to keep it. But they were very good, I have to say that everybody that I talked to was very helpful, and did everything they could to make me feel it was the right system for me. It takes a little getting used to. I was used to ADT. But when I got used to how it worked and what I could and couldn't do, I have been happy with it.

Every time I've called Frontpoint, they were always helpful and there was no long wait trying to connect with them.

Frontpoint has been very cooperative and the product they said they had was true. It has worked fine. Also, when I bought the whole system, I didn't have to pay upfront for the installation so it worked out for me. Overall, it's a good product with a good price.

We've used Frontpoint for three years at one of our homes and a little over a year at another home. So far we've had just a few little problems with a couple of sensors. When I called them they were very knowledgeable and worked with me. They sent in some stuff to replace it as far as one wasn't working quite right and we relocated it and since then it's been working pretty well.

I had some trouble getting the motion detectors to stick to the wall but other than that, it was a super easy installation. Also, I love the mobile app - I can't imagine not having it. Frontpoint goes above and beyond our expectations. Their customer service is outstanding.

Frontpoint has more features and alarm controls compared to my previous provider. Their team was efficient and courteous. I didn't encounter any problems with them and I'd recommend them.

Installation of the device was pretty easy. We got the stuff, followed the directions and installed it ourselves. We use their mobile app all the time which is nice and very convenient. Also, every time I've called Frontpoint, they've been very helpful, answered all my questions and took care of my problems. The experience has been great and we feel safer with Frontpoint.

I read the reviews on the internet and liked what I saw so I decided to give Frontpoint a try. Based on my own experience, it's very easy install and easy to use and the couple of times I called Frontpoint they've all been excellent.

I've been using Frontpoint for six months now and we chose them over others because of the features that they have available at the certain price plan that we wanted. We also like that we have the ability to control things using our cell phone, although there are a few features that I'd like to be added in the mobile app. But for the most part, it's good and installing the security device was extremely easy and their team has all been positive.

Installing the device was very easy. They assisted me when I installed it and it was great. I just have one problem with them. When you travel like for three days out of state, if there's a problem they don't call the police immediately. They told me they need to call you first. I said, "That doesn't make sense. I'm not at the house so if there's an alarm, if I told you and I notify you that I'm not at the house, then you should call the police immediately." They told me they don’t really put in or honor that kind of request.

Frontpoint's reviews and ratings were good and I spent probably about 45 minutes on the phone with one of their more technical guys where he explained the system to me in a way that I could understand. It's just that I'd like to be able to have a little more flexibility in the system for things that I'd like to do without having to call them to get it programmed. But as far as service, I can always get a hold of somebody that can answer the questions without a lot of running around.

I have used Frontpoint for about four months for a brand-new house. Their feedback on Angie's List from a variety of users were all positive and the price point and other capabilities were equivalent to their competitor, so it looked great to me. The installation part wasn't that good. The downside with Frontpoint is local security people. Usually when you buy or rent a home security system, they bring over experts and they install it in the appropriate space, set it up, and walk you through it.

The installation of the system was easy. We tried the mobile app but then I forgot the password. Frontpoint was the cheapest provider out there that's why we chose them, and we have recommended them to people.

Installing my Frontpoint system only took me five minutes. The process was very simple and I like how it was flexible. I didn't have anyone to come into the house. I love the mobile app as well. I use it when we're on vacation. It's good and convenient in case I leave the house and forget to set the alarm. There are no lines or anything across my house. Moreover, Frontpoint representatives have been very professional. Anyone that I've talked to was quick to deal with or fix any issues that I've had or quick to respond. The cost is also reasonable and it'll be nice to be able to take it with me to my next house.

I like Frontpoint because of combination of things: just the ease of installation, the cost, the helpfulness they gave me when I was setting things up. Also, it's always been very positive when I interact with them. I love their mobile app, too. Although during installation, initially I had trouble deciding where to put things, and then I didn't have the right script. But when I called them, they sent me everything I needed and we got it all worked out.

I bought two systems from them, one for my own house five years ago and one for my dad about a year ago because his house got broken in. Installing the device was easy. My son and I just put that together in less than an hour. I’ve had some false alarms but the Frontpoint team has done really well and I've been pleased with them. I would and have recommended them to some people.

I decided to use Frontpoint, which I heard thru a coworker, over another home security provider because of the low monitoring fee and ease of installation -- no problems at all. I've used Frontpoint mobile app and it's great. Frontpoint is reliable, comforting, and I'm glad I have it. I'm very satisfied!

I have used Frontpoint for two years now. It was easy to install and it worked like it should. I also use the mobile app a lot for activating and deactivating it mostly. Their team have always been able to take care of any problems I had.

We really enjoyed Frontpoint's service but my husband is currently without work so I asked them to give us a discount and they put us on something called the budget plan which is them just charging us a fraction of what they would so we didn't have to cancel the service. I thought that was really nice of them and a good customer loyalty tactic. Overall, I've had an excellent experience with them, and the security system is good.

Frontpoint was great and very helpful during the installation. They walked us through it and hooked us right up. We use their mobile app and we love it - it's very convenient. I feel safer now. My dog is home by himself during the day and I feel like he's also safer.

We've used Frontpoint as our home security service provider for at least two years. The cellular service, the options, and the price were key factors in choosing them over other providers. Installing our security device was easy, simple, and there were no problems at all. Plus being able to access and control our system on the go was a good selling point too. I really like it. Everyone in the Frontpoint team seemed good, professional and helpful. I would recommend them again.

I’ve been using Frontpoint as my home security service provider for three years now. Compared to my previous provider, Frontpoint is more expensive but I like the fact that it’s wireless. The mobile app is also a nice feature. I have recommended Frontpoint.

I used another home security provider before and Frontpoint is so much better. Installing the security device was very easy. I use the mobile app all the time, which is very good, because I have bills and stuff so I have people come and I can verify if they're actually coming. Frontpoint is very convenient and reliable.

The team of Frontpoint is very helpful and very thorough when something happens. The mobile app is very useful. My husband is able to access our system even out of the country. We'd recommend Frontpoint.

The installation was very easy. My husband uses the mobile app while I primarily use the key fobs. So far we are satisfied with Frontpoint.

I did some market research on available security systems and found Frontpoint on my own. I decided to use Frontpoint over other security service providers because of consumer reviews and the mobile aspect with the embedded cellular chip inside the home station so there's no hard wired phone line. I am satisfied in using the Frontpoint mobile app. Additionally, I called to change out the battery on my base station and whoever I spoke with on the phone was excellent.

We used to have another system in San Francisco and we had Frontpoint at a different house that we had. The other system came and did all the installation, and the motion detectors, motion sensors, are pretty inconspicuous and so forth. I always thought they were a very high-quality service. My problem with Frontpoint is you have to do your own installation. You finally get through it but it turned out every single time I called, I learned something I didn't know. The initial instruction wasn't all that thorough. But the service people are always couldn't be more accommodating, always had it done well.

I installed Frontpoint at one of my tenant's locations, at several locations. And it was pretty simple and easy to install. I also had a chance to interact with their people and it went fairly well. All my questions were answered so all in all it's a pretty good experience with Frontpoint.

Frontpoint is my first home security provider and it was one of the highest-rated online. I have used their mobile app a couple of times and it was simple, no hassle, and gives me peace of mind. So I would recommend them.

I've been with Frontpoint for two years and my experience with them is as good as any. What I found about them appealed to me, that's why I chose them. Installing the device is extremely easy, too.

I have two homes where I use Frontpoint as my home security service provider. Compared to the one I used before, I prefer this because it is not wired. I had a few questions when I was installing the device and they were able to help me through it. Their team was good. I am recommending them!

I bought a house and used Frontpoint as my security service provider due to the good reviews at the time. The experience has been great so far. However, during my phone call with them in which I asked if my trial period was up, the representative thought I’d cancel my service. She lied and said I missed my trial period by a day. A week later I found out that I still have over a week and a half left on the said trial. It really upset me that the level of integrity wasn’t there.

I did some research online and found out that Frontpoint was considered number one in home security systems. I decided to use Frontpoint over other security providers because of the cost and rating. Installing the security device was easy, the instructions were detailed. I use the mobile app and it's great when I forget to alarm the house, I can do it from wherever I am. I don't have to worry about the house when I'm gone. The team at Frontpoint was fast and friendly. My overall experience with them was great.

Frontpoint's mobile app makes it a lot easier and more convenient to access the system and I actually prefer that method. So far, I've been very pleased with my experience with Frontpoint. My questions get answered quickly and if there's a problem, they get it fixed right away.

I've installed Frontpoint device three times now and it's easy. The team at Frontpoint is very good and everyone's been great. They helped me work through a couple of situations with the first installation I had with the recessed door -- how you have to drill holes and put the recessed ones in. They gave me a lot of phone assistance with that. Then also the girl worked with me really well for getting all the correct information for my insurance company, this last time around with the new house. I've recommended Frontpoint to other people.

I had ADT before. My daughter has Frontpoint in her house and my son-in-law did the installation for me. The team was fine and I haven't had a problem with them.

Everything with Frontpoint has worked exceptionally well. I'm technically proficient so installation wasn't hard at all but the big reason why I chose it over other companies is because the process is quick and easy and we were able to do it ourselves. It was a monitored system too, which is what we wanted. The only issue we had was the matte finish on some of our walls made some of the adhesives they provided not work. I replaced the adhesives with command adhesives and used it for the glass break sensor, the motion detectors, and camera mounts.

Frontpoint's customer service is great. The equipment is also easy to use. But there are kinks to it. We had one issue where there were some parts of the feature that's being worked on and we weren't aware of it. And the control panel is the ala carte. We hope to see some equipment changes and I'm hopeful that in the future, Frontpoint will have better equipment and features.

I’ve been using Frontpoint as my security service provider for a year. One of the fire sensors had an issue so they had to send me another one. No problem afterwards.

Installation was super easy, their customer service is really good, and I can control the system remotely which is one of the great things that I like about Frontpoint.

My overall experience with Frontpoint was really great, really seamless in terms of them responding when things go wrong, and Customer Service picks up right away when I have general questions. I'm really happy. I did the installation myself. I was a little worried about that, but it's been fine.

I have Frontpoint for 6 months now. One thing I want is it's wireless so I can carry it anywhere I wanted to. It has many features and I can access it through my phone through the the mobile app which is very good. The team is also always very helpful and supportive so I'm happy with Frontpoint.

I used Frontpoint as my home security service provider for about three months. I chose it over other service providers because it had good reviews. Installing my security device was easy. I've had the opportunity to try the Frontpoint mobile app-- it was easy and very convenient. In the interactions that I had with their team, one was good and one didn't really know what they were doing. Since installing my Frontpoint device, I felt safer and had fewer worries while it was in my home.

Installing the Frontpoint device was easy. When I called, they were able to help me set it up quickly. The batteries they sent me, however, didn't work. When I sent it back, they sent me a new one shortly after. I also like the mobile app a lot. I'm a college student, and so the system's in my house, at where I go to school. And for the summer I'm home but I have friends that have been using my washer and dryer so they've been needing to go into my house so I need my alarm's not on when they go. I have to disable it from my phone, and that's very nice and convenient. I would recommend Frontpoint.

Prior to Frontpoint, we had a local company as our home security provider and I have told people that Frontpoint has the best 800-number/customer service I've ever dealt with. I literally even asked one of their people one time how do they do it. I have a decent-sized organization and I said "How did they do it? How did they train all of you to be that good?" I'm impressed. I had the opportunity to use their mobile app and it looks pretty good, too.

We like that Frontpoint has cellular technology and wireless capabilities - the mobile app is an excellent feature! Installing it was easy. I've dealt with a lot of customer service representatives with various products and services over the years, and Frontpoint is the best customer service experience I've had in the last decade. I would recommend them.

Frontpoint's price point and package made me choose them so now I have been using it for a year. It came in the mail and I just stuck it where it needed to go so installation was easy. I called the company and they double checked everything for me and turned on my system. When I first contacted the company, the lady I talked to was great. The guy that helped set up my system was very helpful. When I had to call the cancel line, they were also very helpful. Their mobile app is nice, but I don’t use it very often. But if I need to get someone into my house and don't want to give them the code, I can get them in. So far, I've had a good experience with them.

We chose Frontpoint over others because of it being a wireless system, and because of its mobile app, which we use everyday. Installing the device was easy as the instructions were straightforward. Since installing the device, we feel safer especially when one of the adults is travelling.

Everything's been good with Frontpoint. The gentleman who I spoke to was very forthcoming with a lot of helpful hints and ideas in terms of suggestions for potential additions to the system. Plus, installing the security system was a piece of cake -- easy and straightforward.

My boyfriend that did the device installation has made one or two calls to Frontpoint and was very impressed with customer service. Installation went pretty easily and with the security device installed I feel safer because my boyfriend apart from installing the device also set up alerts. Like for instance, when my son leaves the garage door open we get alerted.

Very positive experience with Frontpoint security system. It was easy to set up and I like that.

I called Frontpoint and they were just the right fit for us. The installation part was very easy but I haven’t used them to a full extent yet. Nobody's been into our house so no reason for the alarm so far. I have not used their mobile app yet but that will probably be easy if I decide to do that, too. Sometimes we've unplugged the device then we install it again because the beeping just reminds me that it's there like a warning to anybody. It does make us feel safer.

I like the system and they are very helpful. I like that they are flexible to my needs when I call and need to alert them. I live in the country, and I have no neighbors. Should there be a fire or a break-in, if they try to call me at my first number and then the next, there are five minutes lost, during which a burglar or a fire could have already done a lot of damage. So I asked that first call they make is to the sheriff. I can usually talk representatives into doing that, but it would be great if it were an option for those of us who do live in the country. Overall, however, my experience with Frontpoint is good.

Frontpoint is excellent. I've had them for five years now. At the time, it was a better deal with Frontpoint than the rest of them that were out there. I notice now there's another one out there that's cheaper. I might be changing. I got it in my house in Pennsylvania and in Florida at my other house. They are $30 a month for the fees and the other people are only $15. Other than that, Frontpoint is excellent.

Few weeks after I moved in to my new house, somebody broke in so I needed a security system and a big dog. Installation was easy, had a walk-through where to put them. Everybody was really nice. They know the product, so they're very knowledgeable. I definitely feel more safe now and the mobile app makes access to the control system really easy. In general, I'm happy with Frontpoint. They secure my home.

Frontpoint is pretty good and I've had it for six years now. I didn't have any problem installing it since I got technical assistance. They've been real cordial when I've had false alarms and they were always real responsive.

I haven't had any real issues with Frontpoint other than the sensors that keep falling off my doors.

I like the Frontpoint system but I have one complaint. When I go to label the numbers on a door or a window, it wipes it out. You should be able to call up and talk to a representative where they could print my contacts on the windows and doors since I have been unable to label them the right way. I left a feedback on the contacts and never got a callback.

I learned about Frontpoint through Angie's List, and decide to go with them because they had a wireless feature. It was pretty easy installing the security device, and they also have a mobile app, which is very convenient. I would recommend them.

Installing Frontpoint was easy. The person on the phone that walked me through it was great. Did all the tests and everything. I use the mobile app every day. Accessing and controlling my system on the go makes such a difference. I think I use the system more than some of my friends that don't have a system that has the mobile app because they always forget when they leave their home. I don't have to worry about it. I can get in a call and then after a couple of minutes, it beeps me and says, you forgot to set your system. I think it's fantastic. A couple of times, the alarm has gone off once because someone came in that wasn't supposed to be there and then a couple of times, it was accidental. The team has been great on responding and canceling it if necessary. So it's been good.

I've been with Frontpoint for over a year now. I like how the overall system works - how it is easy to use, has wireless capabilities, and has the mobile application. Installation was also easy. Everyone I've worked with at Frontpoint was very competent, efficient, and quick. They tell you what they can deliver and they always deliver on it. The device gives a comfort level in knowing that you do have some security on your house if something happens. I have recommended Frontpoint.

The ease of installation and the use of cellular communication over hard landline made me choose Frontpoint. Everything has been all good so far. There was one instance where we had some housework going on and fire detector sensors went off. They called right away and then we told them what the cause was and they offered to put a temporary suspension on it until the work was done which was definitely helpful. I’ve recommended Frontpoint to a family member who has also signed up.

Frontpoint has been good so far. Their price and self-installation feature made us decide to choose them over other home security service providers. Installation was fairly easy, and I did it myself. During the initial setup I also had interactions with their team. We enjoy the mobile app that allows us to access and control our system on the go.

I have three houses on the property and Frontpoint can secure all three so we chose them. The installation was a little tricky but I got the hang of it. I've had to change my locks and Frontpoint's reps were very helpful and walked me through everything.

I've been with Frontpoint close to one year. Easy installation. I'm using the mobile app when I go out of the house, I put that, I setup the alarm. Then, when I'm coming back home, I just disarm. I already recommended them to all my friends.

Frontpoint has been my home security service provider for about a year. Their satisfaction rating made me choose them. For the most part, the installation was okay. But I had a problem with one piece of equipment which I could not get to work. Although it was very difficult physically for me to manipulate it, I was hoping that it could be replaced. I still haven't gotten it to work and each time I've called, I've been told to try something else. The only way I can get to it is to stand on the sofa and it doesn't work. It would have been fixed very easily by telling me I could send that piece back and get a replacement. But since that wasn't offered to me even with more than one phone call, I was disappointed.

I have been using Frontpoint for at least five years now. Compared to the older home security provider we had, Frontpoint is way better. Installing it was easy as I basically connected it, plugged it up, called them and then I set it up. Their mobile app is convenient as it allows me to see when somebody gets on. In case I forget to turn it on, I can do it from anywhere. Their team was good in helping me with any questions I've had - I've never had one that they could not answer. I am recommending Frontpoint.

I had a very positive experience with Frontpoint. They're very easy to deal with and helped me over the phone to design the system the way I wanted it.

I have used Frontpoint as my home security service provider and it seemed like a good product. One night, I was not very good with the buttons at all, and it took a half hour to 45 minutes to resolve an issue that was brought on by me because I pressed the wrong button after I locked up the house. I had to make calls and they called me back, and it seemed they don't have enough people on board to service me quickly. But overall, I'm happy with Frontpoint.

It was convenience that made me choose Frontpoint over other security service providers. Installing the device was very easy, too. I had an interaction with Frontpoint team recently when I just had to have a check on the system and that was very positive. I would recommend them.

Been using Frontpoint for six months as our first security provider. Decided to use it over others due to its simplicity, very Apple type thing, easy to order, easy to monitor, easy to do. No problem with the installation, very smooth. And I use its mobile app all the time when we're out the door. In fact, it's our only interface with the system. The security device is more of a banner out in front of our house that we have a system. User Friendly and we're happy with it.

I was looking for security systems and Frontpoint were one of the companies that came out. There was one website that were rating them and ranking them and it seemed to be their customer satisfaction is really high. It is definitely better than my previous provider. Every time I've called them, I've been able to talk to somebody and everybody has been helpful and friendly, and it always seemed more interactive so somebody could tell me exactly what was going on.

Some of the things that were attractive about Frontpoint, more so than other companies, were: (1) there's no contract; (2) pricing was a little bit cheaper; (3) the willingness for them to let us try certain services and not lock you into something; (4) they're willing to give us our money back for the equipment. There's no other sweet deal like that around. What kind of got us to go with Frontpoint, however, was the customer service. The first person I talked to at Frontpoint was awesome. I've talked to ADT and I didn’t really care for the level of customer service.

It's been an excellent experience overall. Frontpoint has very good customer service which is probably the best I've experienced.

Frontpoint so far is good. Positive on ratings overall, only that I use the iPhone to turn it on and off. But I'd recommend them to a friend.

I had a hard wired system before and I wanted to go cellular. I looked up on numerous sources online and Frontpoint popped up in the top 3 of almost every survey I've seen. We went with them and it was easy installing the system. The people at Frontpoint were very helpful.

We chose Frontpoint due to the good reviews online and pricing, but the biggest thing is their wireless connection. Installation only took me 20 minutes since their reps walked me through it and they were extremely helpful. Also, their mobile app makes it super easy to control the system especially when you forget to lock. You can also check the logs to make sure nobody has been in and out of the house.

We use Frontpoint mobile app and it is convenient. Also, their reps are always very helpful when I call them whenever my alarms goes off and I don't know how to stop it. Overall, I don't have anything bad to say about them but I'm also not necessarily wowed.

I went with Frontpoint because they are topnotch but the only complaint that I have is that the fire and smoke detectors keep falling since I have a popcorn-textured ceiling. So I needed a hardware to stick that which I did myself. I had a couple of fire department and police dispatches but I got it resolved. Also, they're real sensitive, but other than those, it's pretty good. In fact, I would like to see some external motion sensors for outside for any intruders in the backyard.

My mom's friend told me about Frontpoint and I've had no complaints about them since the installation. It was easy and straightforward although I had to do something through a computer before I could activate the system. I didn’t understand but they clarified it later that I had to register through the county first before I’ll be able to have the system installed. I guess the alarm would still work but the police wouldn’t do something. We use their mobile app exclusively but I thought there would be a notification that would remind me to turn on and off the alarm up to a certain point. That would be good but overall, it's been easy, low hassle and they're responsive.

I called different companies but I went with Frontpoint. Installation took ten minutes. It was easy. I use the Frontpoint mobile app all the time. It's fast and easy. I've never had an issue and never had to call for some service. Overall, good service.

I went with Frontpoint because of their customer service and its convenience. We use the mobile app all the time and we love it. However we had a little bit of an issue. We had to get an electrician to come in which cost $500. So it wasn't like what I was told it would be set up. But other than that it's just fine.

I had an awesome sales experience with Frontpoint so we settled with them knowing that they are for real. Also, they are $10 cheaper than our previous company for the same coverage that we are getting right now. Installing the device was pretty simple and pain free with the help of one of their guys. It took only about an hour to complete the whole process.

The directions out of the Frontpoint's security device box was confusing so I called and talked to a rep who walked me through the entire process and it was very simple. Their mobile app is lovely because if you forget, you can easily turn your system on. Also, you can check whether or not a family member is back home or not thru the mobile app which is really nice. After I got the system installed, I gained peace of mind that you know no one is coming in since I am in a new home in a new neighborhood and usually stay home alone.

I love being able to access the system using the mobile app and installing the device was pretty easy. The only problem I ran into is when the door and the door frame weren't flushed with each other and the sensors did not line up so I had to MacGyver something at that point.

Installation of Frontpoint's device was easy and simple. You take it out of the box, stick them somewhere, turn on the main base, and call their tech support to enable it. We use their mobile app everyday to enable and disable the alarm and it works as expected. However, at this point, I wish I had not gotten an alarm system and I would not recommend any though they work pretty well.

I recently bought a house so I was wanting an alarm. I went online and found Frontpoint online, and they were one of the best rated alarm companies. I called in and decided to sign up. I use their mobile app everyday and I like that when I'm not home, I know when my security alarm is being armed and disarmed. If it were to go off, it would let the police and my phone know.

My house got broken into and the sheriff recommended Frontpoint. A friend helped me install it and everything went well. After installing it, I feel a lot better that I can set it and leave and it's really good. I'd recommend Frontpoint to others and in fact, my son got it after I got mine and he's pleased with it.

Installing the Frontpoint security device was easy. It took about an hour and a half to install the seven sensors. Since then, it's definitely more comfortable knowing the house is safe when we're away. Their cellular system and free web app for smartphones make it convenient to check on the system and see how everything's looking.

Installing Frontpoint's security device was fairly easy. Likewise, their mobile app worked great and made it easy to access and control the system on the go.