Frigidaire Refrigerators Reviews

Within the first 3 months of having the refrigerator, two of the plastic brackets that hold the small shelves on the door broke, leaving them useless (you could not put them on anything to hold it). Then a few months later, the bracket that holds the glass for the shelf broke apart, and I had to use heavy duty bandages to secure it. Now today, 2 days before Thanksgiving, the shelf crumbled leaving plastic and glass all over my refrigerator and no shelf to hold the bin. This is ridiculous! I've read several reviews and these appliance makers should be ashamed of themselves. It's not a 20 dollar item that needs replaced but something that costs hundreds of dollars. When I called Customer Service the first time, they were rude and told me where I could buy parts. This needs to stop and the companies need to make reparations to its consumers.

We purchased a complete line of Frigidaire Gallery kitchen appliances (refrigerator, stove, dishwasher and microwave ) on 08/16/2010. These products have had more repairs in 2 years than my 10-year old car. The refrigerator has been repaired 3 times under the warranty (1 year) and now the ice maker has gone bad again (out of warranty). The dishwasher has had the motor replaced ($200), not under warranty by a few months. No help from Frigidaire customer service. The microwave smelled like burning electrical. If you still feel like you want to buy Frigidaire products, get the longest extended warranty you can get. You'll need it.

Noisy side by side Gallery: I recently bought all new Gallery line Frigidaire appliances. All work very well but the fridge makes a buzzing sound like a cell phone on buzz alert is going off inside it - very random. The repair guy replaced the little fan/damper that connects the freezer to the refrigerator twice and has talked to the engineers at Frigidaire. He can’t do anything else. I exchanged the unit for another - same thing. It’s only bad if you have a quiet house (I like to read in complete quiet). I don’t even hear it with the TV on, etc. It’s very annoying if dead quiet. I just want to scream “Someone answer that ** phone!”

I bought a new refrigerator from Lowe’s in Spring of 2011, and from day 1, the top icemaker took forever to make ice and was extremely loud. I didn't think too much of it because we had the party icemaker in the bottom freezer. Then in the beginning of this summer (2012), it slowly started to make ice less and less. Then, it stopped all together and started leaking water down the back into the bottom freezer. If I hadn't noticed it, there would have been a flood in my kitchen. I called Lowe’s where I bought the fridge (and whole matching kitchen set), and they referred me to the repair company because it was just over a year and I had paid for the extended warranty.

Frigidaire Galaxy loud buzzing - This is my third time with different issues with this refrigerator. The first was a bad door alignment that left a gap at the top of the gasket on the refrigerator door. The second was frost accumulation in the freezer. The latest is a loud humming that the service people say nothing can be done about it and I am to expect some humming as normal. Humming? Once this thing gets going, I cannot stand to be in the same room with it! The service people informed me that since the refrigerator is cooling, what is my problem? My problem is that I've never heard anyone's refrigerator make such a racket and the company keeps sending the same people out here! Just before I moved, I bought another brand of refrigerator that indeed had a slight buzzing sound which was fine, but this thing? How I wish all of my appliances didn't match so I could take it to the dump! Don't buy this brand!

Frigidaire Gallery refrigerator - I purchased an extended warranty and it was attempted to be repaired at least 6 times for water leaking from the ice maker inside the fridge. Then the water was leaking out from the ice maker running down the front of the fridge. Then the french freezer door had the track replaced and the drawer is still getting hung up on the left side. Finally, another attempt was made to fix the ice maker and the part they needed, they didn't even carry, so they had no other choice but to replace my fridge. I'm waiting on my voucher to come in the mail. I purchased my product at Lowe's in June 2011 and had nothing but problems with it.

I purchased the Frigidaire Gallery (Model LGUB2642LF, Serial 4A10902944) refrigerator at Lowe’s on 03/17/2011. So far, we have had Accent Appliance repair a drawer slide that was defective - put in a new icemaker and a new gasket on the freezer door. Now, the top icemaker is dripping water continually; the ice is only half-frozen, and it sticks together. I am sick of this refrigerator. I have been married almost 55 years and have had Whirlpool refrigerators and started out with a GE. A refrigerator usually lasts 12 to 15 years without any problems for us. This Frigidaire is nothing but a piece of junk, and I don't have the money to just throw it away and get another one, but I will never buy another Frigidaire. I think where it is manufactured is why it is defective; there is not the craftsmanship in the manufacturing or quality control, or it would have been checked out further before it came to me. When workers have no pride in the work, this is the kind of junk you get. I am angry, frustrated, and very dissatisfied with this refrigerator. I really resent having to deal with this, and I think the whole refrigerator should be replaced - it is a piece of trash.

This refrigerator caught fire. For about a month, the refrigerator was resetting itself. I would open it to find all the food was warm and it stopped making ice. I thought it was the kids being in it too much. It was summer and hot. Then one night, about 3 weeks later, my brother came home from work at 2 in the morning and smelled something burning. He could not find where it was coming from. Then he heard a noise coming from the refrigerator and saw smoke coming from the back of it. He moved it out to find flames coming out the back. Thank God he came home when he did. I could have lost my house. I have only had the refrigerator for a 1 1/2 now. I just paid it off. After reading all the comments, I am buying another refrigerator from another company instead of getting it fix.

Refrigerator problems - I purchased a gallery refrigerator from Best Buy. The food in the freezer section was completely covered with frost. After 2 or 3 repairs (I had an extended warranty), the first appliance was replaced with the same model. Both have been very loud. Do not buy this appliance.

I bought a new Frigidaire refrigerator and within three months, my freezer started accumulating large amounts of frost especially around the door and fan. The bottom part (the refrigerator) temperature went crazy. My milk turned to cottage cheese, I lost all my Labor Day food that was cooked for the holiday. After repeated calls, a tech came out and replaced the gasket. I am so unsatisfied with this product and the company that sold it to me. I will never purchase a Frigidaire product again.

I was cleaning the back of my Frigidaire gallery fght1834kw6. I opened the back to dust out and wipe out. There is no way to get at the drip pan to wash it. So, I went to the front, took off the grid and looked at it. Two screws were holding it on. I can’t take that off, so I looked it up on their site. It says it doesn’t come out at all. It drips water and then it dries. In time, it will smell. I am sorry I bought any Frigidaire. We just moved to this state and our house back in Wisconsin, we had all GE products. I never had problems. Years ago, Frigidaire had a bad rep. Never again.

My refrigerator has not worked properly since I got it. The people at the place where I bought it were as helpful as they could be, but the Frigidaire company (so they must be ashamed of their product). I have had it repaired four times in the five years that I have had it, and it is not working again. The model number is FRT18s6jw5 and the serial number is BA91345167. I would really like a replacement for this.

Refrigerator quit making ice and the water dispenser doesn’t work. The stove one of the eyes won’t turn down, stays on high no matter if the knob is on low, med or what. We've called the number in the refrigerator 6 times to no avail; supposedly, a supervisor is trying to get us new appliances. They’ve only been installed for 4 months. Very disappointed in this company. I thought they were very reliable.

I bought a complete Frigidaire Gallery series in May 2012. The refrigerator gasket has been replaced twice. I could write a book on this experience alone. hhgregg could not care less, even though I notified them of the problem two days after delivery. Now, the fridge will not go below 40 degrees. I have it set at 33. I am losing food and their response is to have yet another tech come out and look. So it’s another day off from work due to their crappy Mexican-made products. They are coming today. Next step for me is my attorney. This is pathetic.

My refrigerator was purchased less than 2 years ago, and it's not working. There's no ice, and my food goes bad quickly. I'm unable to preserve store food and have to purchase meat on a daily basis to cook. There is water leaking in the back of the trudge, and I don't know where it is coming from. What a waste of money. No more Frigidaire appliances for me.

The refrigerator was installed in April 2012. The seal around the door on the bottom is ripping and separating from the door. The water on the door drips out slowly. The icemaker does not make ice fast enough. We always run out. I will call the company tomorrow. I can imagine what they will say. So far, this is a horrible product. I'm very disappointed. It probably won't last two years. Why would a company make such a terrible product and sell it to hard working folks who paid a fortune of money and now are stuck?

The fridge started to smoke and I pulled it out. The compressor and wiring were on fire and there were actual flames.

Bad refrigerator. 2 years old and needs a new compressor. I did not buy the extended warranty, but I thought it would last more than 2 years.

I’d like to say that I am now completely satisfied with the treatment I received from Frigidaire. A while back, I complained about a side-by-side that caused us great aggravation because of its constant malfunctioning. The unit was either too hot or too cold, causing us to lose a lot of food. Thanks to Elizabeth **, a responsive and caring employee of the company, the problem has been totally rectified. She was there for us and helped us solve the problem. I would buy again from this company. Thank you, Ms. **. You are a true asset to the company.

I called in to report my refrigerator because the freezer is icing up and causing the refrigerator to not cool properly. I was given two numbers - Sun Appliance and Town 'n Country, both of which will not come to my area to do service. I have called back several times because they keep telling me they are trying to find someone to help me but I've heard nothing. My appliance is still under warranty and I don't think that I should have to pay anything for someone to come here and fix it - which looks like what I'm going to have to do if I want a refrigerator that actually works. I am just very aggravated with this whole process. I should not be going through this on an appliance that is under warranty.

I have model PLHS67EESB4, it is 5 years old and the ice and water dispenser quit working. I called Frigidaire and advised of the problem and ordered the part suggested by the phone representative. The parts that were sent were for the control panel for the refrigerator not the ice and water dispenser. Upon calling Frigidaire, the phone rep stated we had given the wrong information. When asked if the refrigerator was made in China, the rep advised yes, but some are made in the US. That explained the cheap electronics. The rep wanted $5 restocking fee because they shipped the wrong part. It is going to take 24-48 hours for Frigidaire to call me back to see if they will take the parts back.

I paid $2,500 for a bottom mount refrigerator, serial #4A10207084 that was delivered to my home on March 10, 2011. I did not get an extended warranty. My last Kenmore refrigerator lasted 20 years without a squawk. The ice maker never functioned well. In December, I finally called and a technician who installed an IM board and said it would probably go out again. 6 months later, it did go out again. I called again, a technician was sent out and I was told, because I did not have an extended warranty, it would cost me $50 for diagnosis, plus parts and labor when it was installed. He would not give me a guarantee after the installation because this ice maker is notorious for having problems. I cannot get a warranty now. I have a $2,500 refrigerator that is 15 months old that does not work properly and Frigidaire will not stand behind its products after several phone calls to them.

The fire department just left our home. Our refrigerator caught on fire! We have a side-by-side, and when I opened the refrigerator door, there was a pop and flames started shooting out from the top. The entire refrigerator was filled with black soot, and the electrical burning stench was overwhelming. Once the fire was out, 6 different firemen said they had never seen a refrigerator burning on the inside. The interior was melted, and the plastic was dripping down the inside. It's an absolutely terrifying experience, and I plan to pursue this further. I can't imagine what could have happened if we had not been home!

We purchased a Frigidaire French-door refrigerator in February. Since then, Seattle Home Appliance has had to have their service techs out now 5 times. They are now in the process of changing the "motherboard" for the 3rd time. The ice maker has stopped working 3 times. The temperature for both the refrigerator and freezer has had to be replaced, and now, the ice maker stopped working again. I reached in and touched the ice maker tray and burnt my finger; it was so hot. So, I ended up turning off the ice maker, and now, we've been without an ice maker for 3 weeks while we wait once again. How do I return this piece of junk and replace it with one that works?

My $2,300 refrigerator is less than two years old and we have had to have it repaired seven times. When I tried to reach customer service, I was given a disconnected number to call to speak to a live human being. I tried submitting a request on the website and, after six times of receiving a server error message, it finally went through, but I have not had a response. I did some research and evidently, we belong to a very large group of dissatisfied customers. We bought the product because of Frigidaire's really good reputation in the past; not knowing the company was sold to a foreign entity. Judging by my research, their reputation has deteriorated completely. This company should be barred from trading in the United States.

Faulty construction of the light bulb on top of the fridge's ceiling - The bulb on top of the refrigerator was built too close to the top of the inside ceiling. It caught fire to the top ceiling wall, causing a small fire and put a burnt hole on top of the ceiling wall of the refrigerator.

Frigidaire refrigerator - My fridge is a little over a year old and I have been having trouble with the freezer building excessive ice on the inside. Everything is filled with snow and ice. We called and the girl referred us to the manual which said blow dry the back vent due to ice buildup. I did that. It stayed free of ice for about two weeks and now there is so much ice along the top of the freezer door that you have to knock the ice off to close the freezer door tight.

I bought a Frigidaire refrigerator in 2003. A few years later, the compressor went out. Luckily, it was under warranty. Now, the compressor is out again. I called customer service, which was a joke. They said the life was about 8 to 10 years. If I replace it at the cost of $500, it would be the third one in nine years. Something's wrong with this math. If the life was 8 to 10 years, it should still be working on the first compressor. Now I'm looking at a third after 9 years or looking for another refrigerator from another company. With the service I got from this one, it will not be a Frigidaire. I thought I was buying from a company that cared about its consumer. I guess they don't.

This is in regards to just this year's issue with this defective FGHB2844LE Frigidaire Gallery 27.8, which won't even go into all the issues since Sept 2010. On 6-13-12 at 10am, I called Electrolux Warranty Corp at 866-386-5286. I got a rep named Michael at extension **. I told him the issue we were having with refrigerator: no ice being made and water was running out the dispenser all on its own. He then told me that the warranty has the original refrigerator (purchase date 9-22-10) serial number on it (same issue and was replaced on 4-22-11). So the correct serial number is 4A03605327.

We purchased all new stainless steel appliances from Lowe's in June 2011. Everything - refrigerator, stove, hood, microwave, dishwasher, front-loading washer and dryer, and both pedestals. My refrigerator freezer froze up, bottom of freezer filled with water and froze, hose froze, bottom of the refrigerator was overflowing with water and the fridge overheated. This continued for many service calls on 10/11/11, 10/12/11, 10/17/11, 10/18/11, 11/19/11, 12/5/11, 12/7/11, 12/8/11, 12/12/11, and again 6/8/12, and today 6/11/12, as they ordered new gasket and sealants to fix previous problems on the freezer.

I purchased a Frigidaire refrigerator in 2005 after Katrina. I did get the warranty at first and did not renew when it expired. Now the freezer is cold, but the bottom is cool. I was told I would need to replace the evaporator fan. Will I have to wait until one is shipped? Some of the food have spoiled and been thrown out. Rest of the food is in the freezer and ice chest for the time being. I am going to eventually buy a new one. Bad reviews for Frigidaire have me afraid to buy another. Keep your warranty if you have one.

My wife was cleaning our Frigidaire Gallery refrigerator and heard a humming noise from the unit. Upon inspection, she found the top of the freezer above the light socket had a hole burned through the lining. I fear if she had not heard the noise, the unit would have burned down our home. I called the customer service number for Frigidaire and after 25 minutes, I was told that since there was no damage to the home and since the unit was over 12 months old, there would be no responsibility by the manufacturer. They offered to help me find a service company. I advised them that I wouldn't be comfortable having the unit in my home any longer and that I wouldn't be purchasing another Frigidaire product.

My fridge is having the same problems that I have read in these reviews. I bought it in 2005 after the hurricane devastated our area. This fridge has been an even bigger disaster. It is chipping and rusted under the water dispenser; the ice maker has not worked in a couple years and I just lost most of my food when the defrost mechanism stopped working properly. Sure seems like such a well known company would want to do something about these obvious problems.

I purchased a Frigidaire refrigerator model number FFHT2126LW2, serial number 4A13005840 from Derby Appliances on November 21st. After 6 months to the day, the handle broke, cracked where the screws are located on top of the handle. After speaking with a customer service rep, they told me it was cosmetic and would send a handle but that I would either have to replace it myself or pay to have someone replace the handle. I am frustrated because I feel it is not cosmetic and you need a handle to open your refrigerator. There are no kids living at home. I am a widow and the only one using the refrigerator. I have not done anything to warrant the handle from cracking at the screws. The previous refrigerator that I had for 10 years, I never had a problem. Six months and they won't guarantee a defective handle. I am not happy and I think it is wrong. The refrigerator is also very loud and noisy when it runs. I should have read reviews first and not listened to the salesman.

I called because I was told the compressor was not working on my fridge. The service man suggested I call customer service and see if it was still under warranty. When I called, the woman I spoke to was very rude and unprofessional. At one point, she laughed at me at which point I told her it was no laughing matter and she was in the wrong business. Today, I called corporate and they are giving me a discount on the part. At this time, I will never deal with Frigidaire or Electrolux again and I would not recommend them to anyone either.

I purchased a Frigidaire refrigerator on April 21, 2007, item number GLRT217TDB. The unit stopped cooling properly on May 3, 2012. I contacted Frigidaire and they told me I should have purchased the extended warranty.

I purchased a Frigidaire refrigerator with the Sabbath mode feature. I put the unit into this mode and left town for the holidays. When I returned 8 days later, I was met with the most horrible stench and the refrigerator LED displayed 77 degrees for both the refrigerator and freezer. All the food was rancid and disgusting and had to be thrown out.

We purchased this Frigidaire refrigerator two months ago. Already, I had switch replaced and seal of the freezer replaced due to frost in the freezer. It makes the most awful noise and the repairmen says that he cannot do anything unless he hears it. I called Frigidaire and they will not do anything until they have replaced or serviced three times. What in the world would they do if they had a fridge at their home making this noise. It is very frustrating to know that this company does not try to please their customers. I will not buy anything from them again nor will my friends that hear the problems that I have had with my fridge. Your customer service has a lot to be desired.

This is a follow up to a post I made a few months ago regarding a Frigidaire Professional Series refrigerator, purchased at Brandsmart in Sunrise, FL on August 13, 2011.

Outside door coating material is bubbling and chipping away beneath the ice maker of our 7-year-old Frigidaire refrigerator, which exposes the metal behind it. And now, it is rusted with rust stains streaming down the front of the door. Frigidaire customer service said it is cosmetic, so they won't cover repair, even though it is clearly the manufacturer's faulty material. It certainly is a cosmetic eye sore to our family, guests, and business associates. At our expense, we could replace the whole door for $250 plus labor. No solutions were offered. I bought the appliance on the good name. It's certainly not any more and something we'll spread the word about.

I bought over $6,000 Frigidaire products over the past two years. My refrigerator has broken 4 times and I have lost food each time. The worst part is every time I call them, I have to schedule an appointment for repair and that takes about another 3 days and two weeks for the part. The model # is PHS69EJSS. This is a crappy, cheap product and they still haven't came out and fixed the product yet. I will never purchase or ever recommend anyone to buy another Frigidaire product ever again in my life. The worst part is the customer service is horrible!

The auger plate in the ice maker is rusting. Public water is used with a whole house filter and the refrigerator filter is changed regularly, so the water quality is good. I complained to Frigidaire. A Blythe person has done nothing to satisfy me. All I ask is a new part be sent as I can install easily. I have pictures I can send via email to show what has happened.

I purchased a refrigerator less than 4 years ago for $700+. Within the first year, a major part became defective and was replaced by the dealer (small local appliance dealer). At that time, I purchased a 3-year extended warranty. Shortly thereafter, the white plastic that holds glass shelving to metal brackets began to disintegrate and the extended warranty would not cover it. So far, 3 shelves have self-destructed and the shelving on the door is cracked and held together with duct tape.

Can anyone give me some advice on what material they used for building shelves in their refrigerator? Does wood work well enough? Where did you put the drain tube for the melting ice, and does a cube of ice work better than chopped ice? I keep finding pieces of plastic, and those square plastic things are breaking up.

I purchased a refrigerator from Lowe’s and did not purchase the extended warranty. The same part has gone bad again on 4 different times and I am now being told it is $170 to get it replaced again. My fresh food is now frozen as the repairman from Appliance Connections removed the screw so that all of the cold air from the freezer is now going to the fresh food side and all of my fresh food is now frozen. This is the same cycle that happened before. I have contacted Frigidaire and they won't cover the part again as they covered it before, but the same part is bad again. However, with my two small children, I have to get the refrigerator repaired.

I purchased a Frigidaire fridge FRT18HS6JW1 in April of 2009 and now the compressor has gone. The cost of the fridge was $700 including taxes. The compressor alone is $250 to $300 to replace, plus labor. The serviceman told me that he could replace the compressor but it’s only good for 90 days, where a new fridge is good for 1 year. Do not buy a Frigidaire!

I remodeled our kitchen in 12/2010 and bought all Frigidaire appliances. We had a problem where the dishwasher would not dispense the soap so the wash cycle would complete and the dishes were still dirty. The water line in the fridge leaked 3 times causing the ice to freeze in the back of the french doors. We had to turn off the fridge twice to let it totally defrost in order to open the door. We turned off the water line and now buy ice from the grocery store.

I have had nothing but trouble with this monster! It was manufactured in 2006 and the ice maker broke 3 weeks after we bought it. Now the sealed system is out. I called them and they were not interested in helping. It will cost more than its worth, so now I have to buy a new one. It certainly will not be a Frigidaire! I have contacted some class action lawyers and I am not alone. There are class action lawsuits by many. I suggest you contact one and put in your complaint if you do not get any help from the manufacturer.

My Frigidaire refrigerator (Model number FRT21IL4FW4) has quit cooling. The repairman that came out yesterday said the sealed system parts were no longer working. The refrigerator is 3 1/2 years old and now needs to be replaced. I have lost all the food in the freezer and the refrigerator. Frigidaire says they only warrant their products for one year. In the first year, I had to have a serviceman come out twice because the freezer door wouldn't stay shut. I would be ashamed to put my brand name on this piece of garbage if I were this company.

I purchased a Frigidaire Fridge at Menards less than 2 years ago. It is now trash and neither Menards or Frigidaire will do anything about it.

I am so very angry that my Frigidaire Gallerie series glhs37ehsb6 refrigerator died after only three years of gentle use. I am never buying Frigidaire again. It would be wise for you to consider other choices as well. I am recommending the same to all of my friends and family. It's obvious that brand names do not ensure long lasting good quality merchandise anymore. I contacted Frigidaire and was told that there is nothing that they will do unless there has been a large number of complaints regarding this appliance. They were unwilling to share how many others have experienced the same problem with this appliance or even what the magic number of complaints would be in order for them to consider the appliance faulty/poorly made.

I purchased a $2000.00 refrigerator 11 months ago. I have had 2 callbacks due to the ice maker not producing ice and very small water flow. It has never been properly fixed. I just called for my third callback because there are 6-inch ice drips inside the lower freezer and the left side track which the drawer slides in and out on is filled with ice from the water drip, which makes it hard to open and close the drawer. They have cancelled my third repair and my one year service repair is up on April 11, 2012. They are aware of this and said unless I have 4 callbacks before this time, I am out of luck. Also, the plastic drawers are so thin they have broken just from pulling them in and out. I will never buy Frigidaire again.

I bought a Frigidaire refrigerator from a PC Richard & Son location and less than one year of ownership I've had more problems than I can count. It constantly breaks down, often in the middle of the night. It emits smoke and my fire alarm goes off at all hours of the morning or when I'm not home. By the time I realize it broke or turned off automatically, all the food in my fridge is spoiled. I've been throwing out hundreds of dollars worth of groceries over the past four months which I really cannot afford. It turns off and back on, so the repairmen they send come and find it to be running and not in need of servicing. Meanwhile for 8, 10 or more hours it has been off. When I call the dealer, they tell me to contact the manufacturer. The manufacturer refuses to deal with it and insists I call the dealer.

Our company buys over 100 refrigerators a year. All are Frigidaire (model #FRT1783AW2 and FRT8B5HW1). Just this year, I have had to charge up R-134A into over 40 refrigerators. They leak freon in the same place every time. In the freezer, where the copper and aluminum meet at a weld. Oxidation is forming along the tubes. It is not an efficient design. I'm tired of fixing a defect, and my company would like our refrigerators replaced. We love using Frigidaire appliances in all our homes. Please help us keep your business. Please contact me and investigate. I am a senior technician in our company.

My wife and I recently purchased a home. All appliances were stainless and included. The refrigerator was a Frigidaire side-by-side unit. After 1 month, the water filter started leaking and sprayed water into the temperature control and fried all the electrical components. We then proceeded to pay $600 for a new temperature control unit and wiring harness. 2 weeks later, I opened the fridge to find that the temperature was at 56 degrees. I called the repairman out again to find out that the temperature control was faulty and had to be replaced again.

My $1400 Frigidaire side by side is just over 6 years old and the compressor is dead. Besides losing $400 in food, we paid $86 for a service call to tell us we need a new one. We have been told that new refrigerators are only designed to last 5-6 years! Right now, we are using a 45 year old Bradford to keep our food cold. We are both unemployed and can't afford a major expense at this time. I'm sure the CEO is getting some nice million dollar bonuses for running a company that makes this kind of garbage. My advice to Frigidaire is to move their plants close to a landfill and skip the middleman.

From the time I purchased this refrigerator it made noises and too much ice came out the door. Then it began to rust under the black coating! Now it won’t work at all! I had to replace it after only 6 years.

We bought a Frigidaire refrigerator in Nov 20011 and when we received it, the freezer door did not work right. We have had the place we bought it from come about 5 times to fix it and no luck. In the meantime, we have called Frigidaire and they told us that another appliance repair place had to give us a second opinion, so we did and they agreed that it was not going to be fixed. Now they have sent us a part to try and that came broken. Frigidaire will not replace this refrigerator until we have the second repair man come 3 times. In the meantime, this freezer keeps running which is wasting energy.

I have gotten 5 statements in the mail stating it is time for my Frigidaire refrigerator to expire. There is not a contact number on the statement at all. They just want my three year warranty money. Guess what, I do not own a ** Frigidaire and if they are such a professional company, there would be a phone number listed. Do not send me any more statements and they are being reported to the Better Business Bureau!

I purchased a new washer and dryer and within a month, the dryer stopped working. The service tech came out with the part he was told was the problem, but still it wouldn't operate. It's now over a month and still no dryer. I've called Frigidaire and get the customary run-around. They can't do anything until the part comes in. I've asked the customer service representative for an alternative to this issue and was told, "There’s nothing I can do, and you know what I'm saying."

I would like to bring to your attention my disappointment with your Frigidaire product I purchased three and a half years ago. For us, this was a significant purchase. In advertising your products, you state, "The essence of reliable appliances, specializing in offering high quality products." I would like to tell you of my experience with your product and service.

I was dissatisfied to begin with when we had to have a repair to our new Frigidaire refrigerator within 5-6 months of purchase because we could not get water or ice to dispense in the door. I am now on my third part and we still can't get it to work! Poor customer service, poor answers when I call Frigidaire. I have trouble getting the accurate part from them for our serviceman. I have asked that this lemon of a refrigerator be replaced but one Electrolux employee told me it would take three replacements within the first year and I've only had two.

Our Frigidaire side by side was purchased Circa 2001. It was my first big saved up purchase and a reward for a huge, difficult job I had done. A long awaited prize for years of hard work and self-denial. We went to a reputable appliance dealer and chose the ice and water door model that seemed such a treat and luxury. Delivery came a week or two later and sadly, within 30 hours, I knew we had chosen a piece of **. The ice door flapper had stuck open whilst we were gone for the weekend and caused the motor to fail.

I bought a side by side Frigidaire refrigerator 6 months ago from hhgreg. I also purchased a 5 year service agreement along with warranty. We went on vacation last Christmas for 10 days. While gone, a defective relay failed in the refrigerator and all the meat were spoiled in the freezer. They fixed the relay but we are unable to get the smell out. It is unusable making any food smell and taste spoiled. Frigidaire will only take responsibility for the relay.

I purchased a $2,500 Electrolux refrigerator in April of 2010. I have had several service calls since the day of purchase, and parts installed to have the defective ice maker corrected. It is now December of 2011, and still no ice. Also I purchased Frigidaire microwave, range, and dishwasher at the same time. The microwave blew up within the first year, and had to be replaced by Frigidaire. The dishwasher soap dispenser had not worked correctly since purchase, and the range is horrible, as far as the burner's heat control. Frigidaire/Electrolux has not been helpful at all on correcting this situation. I will never purchase, nor refer anyone to purchase a Frigidaire/Electrolux product.

We purchased a top of the line Frigidaire Range from Lowe’s on sale at $719.10 on 2/19/2011. The control board burnt out on 10/14/2011. The technician could not get a control board till 11/8/2011. When he installed it, it also burnt out. He ordered another control board and a light socket, as he said it was defective and shorting out the control board. We were billed $437.86 to repair this lousy range. I contacted Frigidaire's customer service at 706 860 4110. They will not reimburse me for the parts or the labor.

On August 13, 2011, I purchased a Fridigaire "Professional Series" refrigerator from Brandsmart in Sunrise, FL. This unit has the freezer section on top and refrigerator section below. This stainless unit looks great. Shelves are adjustable, plenty of storage space in the doors, and excellent lighting with beautiful lights in the top and bottom of the refrigerator section. Just after 30 days of purchase, my two lady tenants noticed that the freezer section was icing up, and the refrigerator section was not cold enough.

My dishwasher motor burned out in 6 days! Frigidaire design all their products to break within the first year. Then they bait people in, on their extended warranties. They should be brought to justice.

The poor construction of the Frigidaire water filters combined with the design flaws of the Frigidaire Professional refrigerator (PHS66EJSB) is pretty ripe for a class action lawsuit. The filters crack and leak easily, and are placed next to the main circuit board for the fridge (a $200 part). Our repair guy knew the problem the instant he opened the door.

This is my second posting on this subject. I have a Frigidaire side by side refrigerator, and just yesterday a third bottom refrigerator side shelf bin has broken. Electrolux (Frigidaire) has told me that there is nothing they can do about this, and that they will not reimburse me for the broken shelves.

Shelves on the door are breaking on my Frigidaire Professional. Frigidaire CS asked me to send them pictures using this site, so that they can do more investigation. I don't know how to attach the picture here. If pictures are still needed, please let me know an email address, otherwise please send replacement (4 shelves) at my address.

I purchased a $2000 refrigerator, only to have 5 different service calls in 10 months to fix part of it that were of very poor quality. Furthermore, the original complaint of an unsafe temperature discrepancy was never resolved in the entire 10 months. One was a produce drawer that literally fell apart in our hands when opened, yet they said that it was not even covered in the first year. Also, we lost about $600 food cost due to a design flaw. The front has a deceptive readout showing 33 degrees, yet nowhere inside of the cooler area is an FDA safe food storage temperature of 41 and below (my wife is ServSafe certified for food handling management). The food temperatures inside the cooler part range from 45-55 degrees. They refused to refund so I can get a better quality fridge. They only want to exchange the fridge for another one with the same design flaws. They also refused to cover the food loss cost. They refused to comply with the federal lemon laws and refund the fridge's cost, much less the taxes and food cost.

I have a new refrigerator that is not even two weeks old, and the frost-free freezer is making frost. Consequently, the bottom part doesn't get cool, and everything gets spoiled. There have been five technicians, and not one of them can fix the problem. Lowe's sold me a lemon, and the service department is no help. I can't get to them unless it is very early in the morning. All I get is, "We are sorry." Sure, their food is not spoiled. Do not buy from Lowe's any Frigidaire appliance. Do not. You will thank me. It is junk.

After purchasing the fridge (Top Mount Refrigerator model number LFHT1513LW ) this year, a little less than 2 months later, frost-free freezer starts to frost over. The first technician said that some tube was defective. On the second time, they put putty over a hole in the back where the ice maker hose would be! Each time there is frosting, the refrigerator will not stay cold.

Do not buy Frigidaire! I have a Frigidaire Side-by-Side Model: FRS6HR35KS that is 2 years old. In the last month, the bottom refrigerator bin shelf has broken twice with nothing heavy on it. It is obviously a bad design. All of the stress falls on two plastic slide clips in the sides of the bin. Frigidaire (Electrolux) refuses to acknowledge or do anything about the problem.

My refrigerator is not working right. I was told by the service company that if they come out and find nothing wrong, it will still cost me $75 for something that was just two months old.

I have had Sears here 5 times for my side-by-side Stainless Steel Frigidaire fridge. It had been reading 60 degrees intermittently since I received it. Every time they come, they say "to get a new thermometer", "let's blow out the dust" or "I see nothing wrong". The contract says if they cannot fix or if it is more cost efficient, they will replace it.

Never buy Frigidaire appliances again, ever!

My 3-year old fridge failed to cool on the food side - while the freezer continued to work. It turned out the issue was the adaptive defrost controller. Contacting customer service proved to be unhelpful.

We purchase a new Frigidaire refrigerator in January 2011 and in August we lost all of the food due to a problem with an overflow issue in the icemakers. The EPP plan covered the repairs, but the policy also had coverage for food loss of $250.00 of which we have submitted the proper paperwork last August 24, 2011 and we have not been reimbursed.

I bought a Frigidaire refrigerator with insurance (four-year coverage for $179.95) from the Howard's store. The fridge was faulty, and Howard's store did not want to give me a refund, or pay back the insurance that had no use since the fridge was faulty. They did not want to take any responsibility for the fridge. As far as the fridge goes, Frigidaire and I came to an agreement, and had our business settled. My only complaint is that I want to get my insurance refund from the Howard's store because they took no responsibility for the fridge; thus, I have no use for the insurance.

My side by side refrigerator and freezer is not cold. I have been calling for two days the number listed on the manual. The number listed goes to an automated system. It gives different prompts and the last is if you need to speak with a customer care agent call 706-860-4110.

I bought a refrigerator in February 2010, it's now September 2011. The water pump is broke, the compressor comes on when it feels like it.

Since the purchase date 4 months ago, we have had consistent problems with the product; the fridge has literally been broken for the same amount of time it has actually worked. I am a property manager and have twelve properties I oversee, including this one. Based on my recent experiences, I am deterred from ever purchasing a Frigidaire product again. Even if the alternative was more expensive, it would ultimately save myself and tenant from the headache and additionally incurred expenses as a consequence of this defective product. As a result of the 4 separate occasions, this fridge has been broken (we have had one of their recommended service companies, Class Appliances, out 3 times for repairs already). My tenant has claimed to have lost over $400 in spoiled food. Personally, it has cut into my bottom line as I am coerced into crediting them for their troubles.

I called Frigidaire customer service and told them that I was cleaning my fridge and started smelling something burning. I looked up and found that the light inside had burned hole through the top liner of the fridge. We had changed the bulb with an appliance bulb since the original one burnt out. Then, I was told that there was nothing they would do because it was not the original bulb. So, I went online and found the same thing had happened to someone else, but there was the original bulb and Frigidaire pretty much said too bad. Do they not understand we are concerned with the fridge catching on fire? I think we should consider if we want to continue buying from a company that has so little regard for the consumer.

I purchased an expensive Frigidaire Side by Side refrigerator in 2006. Within months of the warranty expiring, the condenser unit failed, making the refrigerator inoperable. So, my choice was to either have the condenser replaced (parts and labor are about half the cost of the refrigerator) or buy a new refrigerator. After calling Frigidaire, they said that they would pay for the new condenser. However, what they didn't tell me was that it was for the condenser only. I didn't find out about it until the service person was out to fix it. I was told that I was responsible for the trip cost ($74), the coolant, and the actual service ($225) for a total cost of $320! The service person said that Frigidaire uses the Tecumseh condensers which fail on a regular basis. When you spend this much on an appliance, it should last longer than five years!

Model glrs264zab6, serial # la30508235. About five months ago, I also opened my refrigerator to a burnt electrical smell. I went to remove the light bulb and the socket disintegrated. Above was all burnt and the plastic was cracked.

I purchased Frigidaire refrigerator for $700 three years ago from a local dealer. When mechanism in the rear of freezer "froze up," not allowing cool air to pass into refrigerator, the dealer made a service call and replaced the defective part. I purchased an extended three-year warranty at this point.

This is regarding my Frigidaire/Electrolux cabinet depth side- by-side stainless fridge that is expensive. Within six months, the interior door “shelves” that is cheesy little plastic buckets began cracking at the corners. They fell apart. It costs $45 for the small ones and $75 for the large ones. Frigidaire/Electrolux was absolutely useless, and refused (no matter how much I complained) to provide free replacements. I want to point out that we do not pack our fridge; there are only the two of us, and we spent a lot to get a "nice" fridge at cabinet-depth in our kitchen. I am extremely disappointed. Now the second round of "shelves" is starting to crack!

On June 3, 2011, I purchased a brand new Frigidaire side-by-side refrigerator/freezer for our home (Model #FFUS2613LS4) from Best Buy. On July 28, 2011 (just over 30 days), a terrible burnt plastic smell started permeating the freezer, refrigerator and its entire contents. I called Best Buy and unfortunately, I was over the 30 days, so they could not replace it. I had to go through the manufacturer. Best Buy set up a service call for Tuesday, but I could not deal with the smell and I have children with special needs (we are living out of ice chests). I paid $30 for the service tech to make a Saturday call. He came out, took it apart and said he couldn't find anything wrong with it but agreed that the smell was bad. All our food was lost ($400 worth), as it smelled and tasted like chemicals. The repairman plugged in the refrigerator and said he would come back tomorrow to see if he can see anything wrong with it.

Frigidaire customer service, Barbara, (tel. 706-860-4110) just told me (July 15, 2011 around 1 PM) that there is NO return policy for a brand new refrigerator, such as mine, that was unsuccessfully serviced twice in the last 10 days. My account numbers with Electrolux or Frigidaire are **. Please understand that I lost my confidence in Frigidaire appliances so even if it will be correctly repaired, I will never have peace of mind with it in my house. We have been living without a fridge since July 6 in temperatures of 100+ F. I want it back to the factory that made it and my money back in my account. Please read the brief story below of my painful experience with Frigidaire:

On may 12, 2011, we bought a Frigidaire refrigerator (model # ffhs2611lq, serial # 4a11502582 ) online with a five-year warranty. It was delivered to my home on May 19, 2011 by the Home TV and Appliance store at 310 W. Southern Ave, Mesa, AZ. Tel. (480) 649-1811.

I purchased a Frigidaire Gallery Series side by side refrigerator in 2009 from Aaron's Rent to Own. This is the 3rd refrigerator actually delivered because there were problems with the first two. Aaron's decided to continue to repair this refrigerator until it worked properly. Now, this refrigerator is not cooling properly again. You cannot put warm food into the refrigerator or the temperature goes up to 56 degrees and stays there while the freezer temperature drops to -15. We phoned Aaron's because they keep the appliance under warranty while the appliance is under contract; and then the original warranty begins.

On November 28, 2009, I purchased a Frigidaire refrigerator, from PC Richards in Rockville Centre, NY. In January 2010, I noticed a leak. I called Frigidaire and they referred me to their service provider, Wind Services (516.933.7320). On January 30th, Wind Services notified me that the valve was defective, which caused the unit to leak. Wind Services resolved the issue. Two months later, I noticed another leak. I again contacted Frigidaire who referred me once again to Wind Services. The repair person diagnosed the problem as a broken water line within the system. That repair was completed on March 6, 2010.

I purchased a new Frigidaire refrigerator model FRT1BL4JWD on Tuesday, June 28, 2011. On Saturday, July 2, 2011 (five days later), the freezer was full of ice. It was dripping water and the refrigerator part was 58 degrees. Needless to say, the food was ruined. Lowes will not deliver another until Saturday, July 9. Not only that, but Frigidaire will not compensate for any destroyed food. In the meantime, I am without a refrigerator. Will the replacement be any better?

Four years ago, I bought an all new stainless steel Frigidaire appliances for kitchen-fridge, range, micro hood and dishwasher-freezer fan has needed two replacements-micro hood broke and dishwasher spinning mechanism burned to heating coil. Thank god, I did not go to work that day or the problem would've been a fire because the heating coil remained on and kept burning the plastic. I also have a one year old Frigidaire washer that is also now broken. I'm so disgusted with the lack of quality or concern from frigid are esp. w/ the dishwasher issue. I also must add that ea. of the stainless app's are rusting-and look like they are 20 yrs. Old. I should've kept my Kenmore "white "appliances. At least they lasted many years and i got my money worth.

I purchased a new Frigidaire Refrigerator Model #FRS6LF7JSO on 09/06/09. Incorrect packaged and delivered included the front lower "Toe Plate" as well as 3 door bins (1 lower and 2 upper), and the freezer door hinge cover was missing. It took 3 separate calls to customer service to get the correct items shipped. I kept receiving "close" but incorrect door bins although I gave the correct serial and model numbers to the technician each time I called. The correct door bins that finally arrived almost 3 months after my purchase broke at the "cheeezee" little hooks that attach the bin to the door within 3 months.

Very simply, we purchased 3 Frigidaire appliances (fridge, range, over-the-range microwave) in May-June 2008. We purposefully purchased nicer levels of equipment, so that we would not have additional costs of repair and replacement. We began to have problems with them shortly after the 12-month warranty ran out.

I have Frigidaire/Electrolux Model refrigerator FFUS2613LSO. The unit was purchased at Best Buy on February 20, 2011. It has an extended warranty but was not mentioned at the time of purchase. On April 23, 2011, a burning plastic smelled that permeates the freezer and the fridge side made all food an accessory to the smell. Nobody wants to man and pay for the spoiled food and we ate out of an ice chest for over a week. **** , the customer service in this company made a joke saying that to get around another consumer group, each company voids the other’s warranty. We're in America for God's sake and can someone act like it! Buyers beware since no one cares.

I had never purchased a brand new appliance before so, to say the least, I was proud of my new Frigidaire Refrigerator (#FRT17L3FW7) that we paid over $500 for. We have never had much money so this was a major purchase! We decided it would be cheaper than buying used ones every other year because we thought it would last at least ten years! We bought it around 10/09 from Lowe's. It really hasn't had any major problems as I have seen on your site, but now that the warranty of one year is up, the compressor has kicked the bucket. I could have bought 2 to 3 used ones that are a lot cheaper and got more use out of them than I did this one that is only one and a half years old!

On 2/27/11, our fridge stopped working (four years old). I called the extended warranty company and they could not come until 3/2/11. A&E showed up to make repair, said it was the thermostat. They did not check the compressor nor inspect the fridge for other issues. They replaced the thermostat and left without checking the compressor. I still have no fridge. I called back within 45 minutes of him leaving, got the "will have to get in touch with them and send him back". bull. Waiting.

Four years ago, I purchased a new Frigidaire refrigerator to replace an old Frigidaire unit that was purchased in 1972. The new unit failed the first weekend of 2011. After troubleshooting, it was determined the unit had lost all its Freon. When I contacted Frigidaire they tried to blame me, saying that since I had not purchased their precious extended warranty I was out of luck. I will never purchase another Frigidaire and will tell everyone I know to avoid them like the plague.

My refrigerator stopped working when it was just less than two years old. The leaking filter dryer--Tetrafluoroethane--is carcinogenic. I notified Electrolux and received return correspondence that they would refund the price of the unit. I forwarded all the information they requested including serial number, model number, date of purchase, etc. Then, I received a call from Ms. Laurie ** that she needed the actual serial number label from the unit. I was somewhat suspicious in removing the label so I took a picture of the label in the unit with a current newspaper showing the date. After weeks of correspondence (I've kept copies), I never heard from them again. It would appear that they had no intention of honoring their agreement.

I purchased a Frigidaire refrigerator in Sept 2007 from Sears. I had numerous problems with the product like broken shelving and water dispenser. Due to the fact that I had many issues with the product, I purchased an extended warranty when the manufacturer's was about to expire. Since then, the problems that I have had are enormous. On July 24, 2009, in the wee hours of the morning, the water started to pour out of my family room ceiling, which is located in the basement right below the refrigerator. We had to turn off the main water supply to stop the water fall that was in my basement. The next day, we had a plumber come in to turn off the water supply to the refrigerator. I reported the problem to Sears and they sent out a technician. He explained the problem to me: The copper tubing that went into the water pump was not installed correctly at the manufacturer. The copper tubing and the copper connection were both corroded from the leaking. That had to have been ongoing for a long period of time.

I bought a Frigidaire fridge, model no. glrt83tesf about four years ago. It slowly stopped cooling about August 2010. I called a repair man and he said that the compressor was shot in it. So I called the company and emailed them. Not to my surprise, they told me that it was out of warranty and there was nothing they could do for me. I paid over $600.00 for this piece of junk and from all the complaints that I have been reading, it seems that a lot of other people have had the same problem.

Our side-by-side refrigerator was first repaired in October of 2010. As directed by Frigidaire, we had their service tech repair the evaporator fan and paid $230.00 out of our pocket. The very same thing happened approximately 2 weeks later and we contacted Frigidaire, who asked us to send the repair document and they said they would begin a claim. We faxed the paperwork and never heard back from the company. When we contacted them again, they denied that we ever called them or that they received the faxed paperwork. We resubmitted the repair paperwork via email scanning and they finally acknowledged that they got the document. They have not done anything else for us even though they said they would contact a repair tech and have them come and see what could be done with the fridge.

I purchased a side by side stainless steel Frigidaire Refrigerator five years ago from Lowes. At 3.5 years, the refirgerator failed due to a faulty control board. Not only did we have to replace the spoiled food but the underlying oak flooring was damaged from the water overflowing from the overflow pan. Electrolux did send a new control board but would not cover the labor charges and we had to foot the flooring repair which neither they nor home owners insurance covered. Now at five years, the replaced second control board has failed and the food again has to be thrown out. Electrolux only warranties the control board for 90 days so they will not provide a replacement except at full charge for this part. I will never buy nor recommend an Electrolux/Frigidaire product again.

I purchased a Frigidaire model FRS6HR35KW refrigerator. The first unit was delivered with the mounting studs for the crisper drawers broken. It was returned and a second one delivered. After 3 months, the mounting studs on the second refrigerator had broken, the shelf, the top crisper drawer mounts onto had broken and the plastic liner of the refrigerator started to crack. I contacted Electrolux for warranty service. Their resolution was to replace the mounting studs and shelf and glue a plastic patch over the cracks. When I told them it was not acceptable to glue a patch over the cracks to hide the flaw they threatened to void my warranty.

I bought this refrigerator right after the hurricane that hit Louisiana. I thought the storm was a disaster, but this refrigerator is the disaster! It has rusted in front from condensation, the shelves have broken, the freezer shelves break easily. It has been the worse purchase I've ever made!

I have a year old Refrigerator that I called customer service about because my refrigerator was not cooling properly. After a technician came to my home to check it out, it was not defrosting correctly and the reason it was not defrosting correctly is because someone at the Frigidaire Manufacturing Plant did not connect the wire properly for the defrost.

Doors are rusting and plastic is cracking inside fridge walls. $260 for a new door and no fix for cracked panels inside.

I purchased a Frigidaire refrigerator model FRT21IL4FW7 about a year and a half ago from Lowe's, and have had nothing but problems since. The service tech said there is a filter on the refrigerators that becomes stopped up and refrigerant can't pass through therefore it doesn't cool. I am still waiting for Lowe's to replace the unit. We have spent about a week without a refrigerator so far. I am very disappointed in Lowe's and Frigidaire.

I purchased a new Frigidaire refrigerator less than 5 years ago. After only 14 months, I had to have a new compressor put in the refrigerator. It has stopped working 2 times since then. All three times, I lost all of my food in the refrigerator and freezer. I would not recommend this brand to anyone unless they want to spend lots of money on repairs and replacing food.

I bought a Frigidaire from a PC Richards in May 2008. I was not happy with it from the start, and tried to deal with PC Richards and got nowhere. I should have pursued. In any event, approximately a month after I bought it, the shelves cracked, pieces came off the parts holding the shelves, and the produce drawers couldn't even stay on the runners. Hate to play the single parent card, but I'm a single mother, which means I don't have anyone coming home to help me fix things.

I have a Frigidaire refrigerator that is less than 5 years old. The plastic guides on the meat and cheese tray have broken on both sides; also, the plastic shelf that holds the vegetable trays on the bottom is cracked in several places. The plastic in the fridge is too light-weight and doesn't hold up. The model number is FRT17G4BW6. It cost me almost $40.00 to replace the first guide and now I need to order the other one. I can't find a number to order the bottom plastic tray.

Frigidaire refrigerator freezes up about once a month. It is 4 years old and a side-by-side. We unplug it overnight, and it works again the next day. We have been doing this for over a year. I hate living out of an ice chest once a month. We cannot stock our fridge or freezer because it goes out once a month approximately. Don't buy Frigidaire. It is terrible!

I've had a Frigidaire AD-18 for three years now. The fridge has been working just fine. However, the stainless steel panels have recently started developing unsightly rust spots. I tried to remove them using a number of stainless steel polishers, but to no avail. Frigidaire was adamant that rust is not covered under warranty. My advice: think twice about paying a premium price for supposedly stainless steel appliances which rust.

We purchased a Frigidaire refrigerator in August, 2009. It featured stainless steel doors. By June of 2010, the doors were rusting and a service rep confirmed that they were rusting but that rust is not covered by warranty. I have never used any cleaning product except the recommended stainless steel cleaner and when I contacted customer service I was advised that they are aware of the rust problem and are working on new surfaces to avoid rust but that there is no cure and no product available that will prevent future rust. I submitted that it is not "stainless steel," as they represent by the name, and I was told I "had a point," but that I had no recourse. I will certainly never buy another Frigidaire product and I hope others will read this and be informed in advance of the rust issue with Frigidaire's stainless steel products.

I purchased a door shelf for my new Frigidaire refrigerator part which broke in less than a week. Model number is ****. The shelf is a garbage.

I bought a 4.4 cubic feet Frigidaire refrigerator and had it delivered to my home. I found it not running in less than a year which is still under guarantee. The motor is dead. Only light is still on. I called the company. They gave me several numbers to call for repair service. I got one schedule but they requested I had to take my refrigerator to the store to get it fixed. I could not do that. So, I called the Frigidaire again and told them. They asked me to call another service to see if they would come out and repair. I finally got one agreeing upon coming out to fix but he needed account or claim number. I then called the Frigidaire again to obtain it. They this time told me that they don't provide repair service. They will replace it instead. I asked her why I was not told from the beginning and had to go through all these trouble to get a serviceman to agree to come out and then cancel it! As you can imagine, I was very **!

purchased a Frigidaire 2x2 refrigerator with front door ice maker. Water in the door on 2/10/09 with an extended service contract good til 02/15/13. it has had to have the ice maker serviced on three separate times 12/31/09, 03/16/10 (ordered new solenoid assy & extension-bailarm), replaced 03/23/10. 3rd repair for the same thing was 06/28/10. I have called on 4 occasions speaking to 1. Charles **, 2. Maria ** , 3.Ms. A. then I was referred to the warranty Department.

I own quite a few Frigidaire appliances. I've owned my Frigidaire side by side refrigerator for six years. It still operates efficiently but the freezer door is rusting from the inside out at the corner of the ice/water dispenser. The freezer door rusted from the inside out. Paint is bubbling with rust. I've read that it's of course out of warranty but you'd expect the rust would be the last thing to happen to your refrigerator. This will be the last Frigidaire I'll buy!

I purchased new Frigidaire gallery series refrigerator. Freezer stopped working. Stove burners come on when not using. Microwave handle broke off. Dishwasher doesn't work properly. Purchased in 2007.

We bought our fridge three weeks ago and it has already conked out. It does not freeze or cool. We lost a lot of food. When I contacted customer service at Frigidaire, I spent nearly an hour just trying to get clarification on how to get reimbursed for our food loss. I was given several different maximum amounts allowed and several different avenues for making the claim, none of which were clearly explained to me. When I asked to speak to a supervisor, I was put on hold for over 20 minutes before being disconnected just as I was being told that the supervisor was coming on the line. I still do not have a clear understanding of if/how Frigidaire will reimburse me for the losses I incurred due to their defective product. Poor quality appliance+poor customer service=loss of my business. I can't believe an American company would act this way.

This is a condensed copy of the email I sent to Chris Polk at Electrolux today 7/19/2010. "We bought our first Frigidaire refrigerator on 6/29/2005. In less then 2 years, the unit started to fail and was running over 50 degrees. After many service appointments which were thankfully covered by an extended warranty we purchased through the retailer. They opted to give us a brand new refrigerator. It's now a few years later, and our extended warranty has expired and the problems have started up again.

I purchased a Frigidaire refrigerator in May 2005 model FRT17G4BW4 for a rental vacation cottage. The refrigerator is used only four months of the year (summer) and unplugged the rest of the year. As of 6/21/2010, it is no longer cooling. Obviously a piece of junk. I do not believe I will waste any money on a service call to tell me the compressor needs to be replaced. I will have to replace appliance with a new one.

I purchased Frigidaire side by side refrigerator on June 16, 2009 from Lowe's. Since May 2010, the filter started leaking and two of the door shelves broke off. I called one of the repair companies listed from Frigidaire. The repairman said the filter was defective but Frigidaire will not replace it. I called another repair company because the leak continued. This repairman said it is not the filter but the filter housing that needs to be replaced. The day he came back to install the housing, I noticed some food in the refrigerator had frozen on the second shelf and the light was cutting off and on. He installed the housing and left. Two hours later, our refrigerator was leaking so bad we had to call the repair company again.

On May 5th 2009, I purchased a Frigidaire refrigerator for my summer home in Delavan, Wisconsin. The refrigerator was purchased from Lowe's also located in Delavan. After the refrigerator was delivered, my family did the usual and stocked the unit. Because this is our summer home, we only get up to the cottage twice or three times a month during summer season. The electric bill for the cottage is sent to our permanent home in Chicago and we soon noticed that the electric bill was unusually high, and when we leave the cottage, the only electricity being used is for the refrigerator.

We bought a Frigidaire refrigerator after Katrina. To date, we have had it serviced at least 5 times. We have had the compressor replaced, and on 3 different occasions the technician has changed the freon input valve because of a faulty valve. The freon eventually leaks out and the unit stops cooling.

I purchased a defective Frigidaire Professional Series refrigerator and the compressor has gone out on the unit 04/29/09, 04/13/10 and again on 04/21/10 after being replaced on April 19, 2010. I paid a $79 service fee to California Appliance Tech for each initial visit. I have been given false statements by Electrolux representatives and I have kept accurate records to document their inconsistencies.

I bought a new Frigidaire side by side refrigerator on 3/27/2010. The unit was derived on 4/09/2010. So far I have had 3 service calls on 4/16/2010, 4/23/2010 and 4/30/2010. While waiting for the 3rd service call, the refrigerator stopped working. We did not have a refrigerator for a week. My dealer was able to give me a loaner while I fight to get a new one from Frigidaire. Frigidaire refuses to take this back for a new unit.

We purchased our Frigidaire side-by-side refrigerator from Lowe's approximately 3 years ago and have had to replace the water filter at least 5 times. It constantly leaks water if the filter is in place. Now, we are out of warranty and stuck with replacing filters or keeping the filter out and going without the ice and water. The first 2 we replaced within 6 months at $40.00 each. Lowe's has been gracious enough to exchange our filter approximately 2 more times in the past couple of months. They are no longer willing to take responsibility for this which is understood...it is not their issue. The filter starts leaking and water runs all over the top shelf. We will never purchase another Frigidaire appliance.

I bought a beautiful Frigidaire Gallery Series side-by-side refrigerator/freezer in June 2004. After looking around at different brands and models, I chose the Frigidaire due to the fact that it was manufactured by Electrolux--a name I thought at the time was well-respected. Boy, was this purchase a mistake. Several weeks after purchasing it, the store I bought from had to come out and adjust it because it was leaking water and not cooling properly. It's 3 weeks old, mind you.

My refrigerator/s ice maker has been spitting out little slivers of plastic in my ice and the worst part is that you cant see it until the ice melts. I found out about the plastic when I was doing 65 miles per hour down the freeway and almost choked to death on a sliver, after a few test, the plastic has definitely been traced to the ice maker 100% sure. Once you let the ice melt, water is polluted with plastic, plastic consumption for the human body is very hazardous, I know I'm not the only one with this deadly refrigerator problem. I would like to start a Class Action Lawsuit against Frigidaire. Please contact if experiences similar problems.

My home was lost in Hurricane Wilma, and we had to build a new home. The appliances were purchased by the builder, and ended up being Frigidaire appliances purchased at Brandsmart. The appliances were purchased and installed in June of 2007. In that time, the refrigerator has had three service calls, the over the stove microwave has dies once and now the dishwasher door is rusting out. Keep in mind these are supposed to be "stainless steel". The customer service line tells me that there is nothing they can do, as the appliances are out of warranty. These appliances aren't even 3 years old yet. I will never buy a Frigidaire or Electrolux brand again as their customer service is basically non-existent. The door gasket on the refrigerator needed replacement 2 times (they mailed us a gasket to install ourselves). Now the front of the dishwasher is rusting out and looks terrible.

We purchased our Frigidaire Refrigerator (model number FRS26LF7DS7) from Lowe's approximately 3 years ago. I have had to replace the water filter at least 10 times. We called for repair under warranty 2 times, and the receptacle for the filter was replaced. Now we are out of warranty and stuck with replacing filters. The first 3 we replaced within 6 months at $40.00 each. Lowe's has been gracious enough to exchange our filter approximately 10 times in the past couple of months. They are no longer willing to take responsibility for this which is understood. It is not their issue. The filter starts leaking, and water runs all over the top shelf. We will never purchase another Frigidaire appliance and encourage the same every chance we get.

My 3-month-old Frigidaire started blowing hot air and melted all food inside including my milk container and create a horrific odor that even bleach wouldn't eliminate. I called the company and they had me contact a Frigidaire tech who told me the starter switch for the compressor malfunctioned. However, I could never use the fridge again because of the odor. Frigidaire refused to replace the 3-month-old unit and wouldn't let me speak to a manager or supervisor. I requested the president's office and they refused. I've now been 3 weeks without a fridge. Please help.

Feb.22, 2010, when my fridge was about 7 mos. old, the interior light bulb blinked off as I opened the door. No big deal, I thought I'll just change it. What I saw next was unbelievable! The bulb was actually stuck into the ceiling of the refrigerator because it had burned a hole right into the surface. The diameter of the hole is 2" x 2" round and a discolored brownish yellow burned mark is left in the ceiling from this occurrence.

You asked, what happened? The answer, I bought a "Lemon". My one year old Frigidaire has had one thing after another go wrong. I have had repair people coming to my home o numerous occasions. I just want you to know, I will not buy another Frigidaire ever. I need a refrigerator that will work for me and allow me the satisfaction of not having worries any other month, so it's goodbye Frigidaire forever. I hate writing emails like this, but I can not afford spending hundreds of dollars on appliances that simply don't work. Thank you for reading this message. There is no damage. It simply doesn't work properly.

It's not been a year yet since I purchased my Frigidaire, and I have already had to replace the inside door bins three times! These door bins are unbelievably flimsy! It cost $40 every time to replace one of these door bins. Also, the metal reflector fell off, dropped in the drain, and caused the drain to stop up. My advice to anyone reading this: Do not buy a Frigidaire product. They are made cheap, and there is no customer service.

Frigidaire refrigerator model #FRT18PRHWWH caught fire. Thankfully, a planned weekend trip was cancelled and we were at home to catch it before any damage or injury occurred. Smoke damage.

I had originally posted about a compressor on my fridge that went out less than two weeks beyond warranty. I emailed Chris **, who took several days to answer. His answer was it was a 2005 model, it was covered under warranty. It was obvious that he did not read my email as I explained it was 2 weeks out of warranty. I wrote back again telling him it was out of warranty, but I never heard from him again. In the meantime, I called customer service and they offered to pay for the part. Unfortunately, the repair place charged me an additional $50 or so more than the estimate because I didn't buy the part myself. The labor carries a 30 day warranty and the part 90 days.

5 years and a couple of weeks after I purchased my latest Frigidaire appliances, my beloved side-by-side refrigerator started to warm the fresh food side. I called and had an authorized repair company come out, who gave me the bad news that I have a bad compressor. This is the 3rd set of Frigidaire appliances I have purchased, and the first problem I have ever had with one of them. The repair bill will be $457. I am so hoping and praying Frigidaire will help me with the cost of this repair as I cannot afford to replace it now. I will try to update this if I get a favorable outcome from this.

We purchased a Frigidaire refrigerator (model FRS23F4D) short of 5 years ago. The compressor went. It was replaced under warranty. The technician placed all components, and the refrigerator cannot be fixed. They are offering us 30% off of another Electrolux unit. Why would we buy another, when they can't stand behind their product? This is a lemon. The unit has to be thrown out.

My seven-year old Frigidaire side-by-side has its compressor dying. Many have expressed complaints about this defective product but Frigidaire does not care (warranty expired, so you are on your own). When a top-of-the-line fridge has a compressor dying, it means that it was a defective product and the company should stand behind it. I am fighting to get the repair done under warranty but customer service declined. They offered 20% to purchase a new fridge: I am not going to buy another defective product, despite the discount--thanks! What an expensive repair. I hope to find a more reasonable customer service rep.

I bought a Frigidaire side by side on 7/3/ 09. It is almost eight months old now and I have replaced the refrigerator door bins three times so far. The holding piece just breaks off and the items fall to the floor. My spouse said I must be in a hurry. Well, perhaps sometimes but 3x in less than eight months--and all for the same problem? The bins contained anyone's typical bin items: salad dressing, pickles, relish, olives, mayo, marinades and jelly. Thank the Lord I didn't try and put 2 gallon milk containers in them as was suggested by the manufacturer! Also, thank him for my taking out the warranty through Lowe's that my spouse said was only a waste of money because warranties are never used.

I bought my refrigerator and washer about 5 years ago and have had to repair many parts on the fridge many times, which were very costly. These products are made so cheap that replacement parts needs to be constantly replaced.

I am completely outraged! My refrigerator is not even eight months old and it doesn't work. American Home Appliance is the worst service company. I have been without a refrigerator for a month now and I have three small children in the house. At least, it's winter time for me to keep my food in coolers on my porch. How awful is that? I can't get anyone to help me. I have this manager, John, telling me that for two days the system has been down and he can't bring my account up. I also have him telling me that he doesn't report to anyone and I've been on hold with him for 20 minutes. He claims he is trying to get in touch with someone from Corporate because all of a sudden I'm stupid now.

Refrigerator had problems from the day we bought it: Door clunking on hinge, water dispenser freezing up, shelves falling inside the freezer, items in the refrigerator going rotten in some areas but freezing in others, extremely loud and struggling motor. Under warranty, a repairman was sent out to install spacers in freezer, changed the freezer door to a new one with an 'insulated' line, changed refrigerator door hinge and said that "Frigidaires are just loud like that" about the motor. These repairs lasted for just a few months until the unit was off of warranty. The water line isn't freezing, but it's warm. Shelves in freezer are still falling/not staying on in their grooves. The door is clunking but not at 70% open, now it is at 25% open (afraid its going to fall off at any time). Food items still rotting and freezing, motor still sounding terrible.

On September 2005, we purchased a Frigidaire side-by-side refrigerator with ice and water dispensers in the door. Lately, I noticed rust developing below the dispenser opening, under the painted door surface. I called both the 1-800 number shown in the owner’s manual and another number given by the overseas customer service person but to no avail. They claim that the problem is not a warrantable issue. I join with others in recommending say not to Frigidaire appliances. I would consider participation in a class action.