Frigidaire Microwaves Reviews

I already wrote in about how my suite of Frigidaire Professional appliances were failing in less than 2 years. I said that my microwave was already missing 2 segments on the display panel. Now it is 4 and warranty ran out. I can't get anyone to fix it and have been told, depending on the reason, that it could cost me nearly $300. Uh, what? Also, that I would have to bring it in myself. It is a built-in unit mounted head-height and weighs far too much for me to get it out and haul around. But hey, my DW still works (so far) out of the 4 Frigidaire appliances I purchased. I DO NOT recommend. Heck, these fancy new appliances replaced 20-year-old units that still worked.

Model EMW1510. Total garbage. Can't cook less than 1 minute. Have to add increments of 30 seconds to minute separately by hitting start button repeatedly. Child lock is stupid and a pain.

I purchased a "new" Frigidaire Professional Oven/Microwave (PCWM3080AF) directly from the Electrolux Family Store, only to discover it is a safety liability and a total lemon. After reporting a failure in early January 2026, I endured weeks of administrative incompetence, including a technician being routed to the wrong state due to a work order error.

I recently purchased a $769 microwave. Had to pay for it to be installed due to my disabilities. In less than 8 months it had a shortage and stop working. Customer service sucks! The manufacturer took me through hell to prove I purchased it, claim my receipt was invalid even though it was directly of the Best Buy’s website. Then only refunded $400.

This is about an oven I purchase directly from Frigidaire. It has been 4 months since I purchase it and it has a terrible odor when it is turned on. I have called Frigidaire several times and they have sent repair people out 3 times so far. They keep ordering different parts saying the odor is coming from these parts and it has to burn off. They tell me to leave the oven on for 45 - 60 minutes and keep my windows open and the microwave fan running. I've done this several times and the odor still persists. I haven't been able to use my oven since I bought it, over 4 months ago. BUYER BEWARE! DO NOT PURCHASE ANYTHING FROM FRIGIDAIRE!

Ordered a new Microwave oven from Lowe's, unit was delivered box was undamaged. Took the microwave out of the box and tried to open the door and it basically fell off. Called Lowe's. They set up a replacement to be sent.it arrived yesterday, took it out of the box to inspect to find a large dent on the left side and top. Called Lowe's again they will not give a second replacement so I get transferred to Frigidaire so now I have to have a tech to come out and look at it before they will do anything. Are you serious? What's the tech gonna do. Look and say, "Yep there is a big dent in the new Microwave?" Not to mention the customer service person could not get the information I told them 3 different times correct, and kept muting me, then tried to sell me an extended warranty and replacement filters.. Frigidaire you have a serious quality control issue, 100 % failure rate so far will the third time be a charm?

Frigidaire professional wall oven micro combo unit. First unit purchased stopped working after a month. Frigidaire replaced it. Second unit stopped working a year and a half after installed. Now unit is out of warranty. Service to replace the motherboard $1000. This unit is not recommended at all. We will be replacing it with a different brand.

I purchased a Frigidaire microwave and it stopped working after 10 months of use. My husband called the company and we not only have to send a picture of the receipt and serial number but also have to find a way to get the tag off the microwave and take a picture of that. We have endured long wait times to customer service, and many emails. It's been a long tedious process to get our refund.

We purchased a Frigidaire Gallery microwave model GMOS1962AF to replace a 10 year old LG microwave. 1.5 years later the unit is dead. We heard a low hum, then a pop. The unit no longer heats. We now see the internet is flooded with complaints regarding Frigidaire Gallery products. I called customer support (no help at all) to inquire about recalls, which there are none. With a repair starting at $190 plus parts, the repair could easily cost more than the purchase price. Looks like we are going back to LG.

We have a new range hood microwave oven installed by builder about 9 months ago. While simply using the microwave, the peeling metal veneer on the door handle peeled away, resulting in a cut to my son’s finger. I was shocked and dismayed that a product designed for daily household use could pose such a sharp and immediate safety hazard. This handle, a primary contact point for operating the appliance, has clearly failed as a safe component. The handle was starting to peel off few months after we moved into the house. It states on the website microwave has 1 year warranty but when I contact customer service, they said it’s only 6 months. Customer service told me I reported the issue to Frigidaire too late. In order to replace a peeled handle, I needed to pay $155 for it.