Frigidaire Gas Ranges Reviews

I purchased a Frigidaire gas range a month ago. It has never worked correctly. I have had four service appointments with technicians, two of which I had to take a day off of work to be there. It still does not work. They have replaced both the thermostat and the control board. It still does not work. On the latest service call, the technician simply said that "it's not supposed to work that way" referring to what the manual says it should do. Because he marked the issue as "resolved" customer service says the only way they can do anything is to send out a fifth technician to diagnose the problem.

Ordered a gas cooktop and paid for installation. After three delivery dates were delayed, they finally showed up and just wanted to drop it off and run. NO INSTALLATION as promised and paid for. I no longer have faith in the Frigidaire brand. Never again.

I purchased a gallery stove and refrigerator in 2022, since then I have had nothing but issues with the stove (model #GCRG3060AFD). The latest, same issue three years in a row, is that I can't clean the stove without an error F090 internal locking mechanism issue. I called once again and was told, once again, I need to pay for this because it is out of warranty... even though it is a recurring issue. I am not pleased and wish I would never I have purchased it.

Be aware that this manufacturer isn't going to make you feel good about your purchase. I purchased a Frigidaire gcfg3060bfb stove from Home Depot four months ago on a holiday sale. Right from initial install the product locked out and shot an error code. I made the mistake of calling Frigidaire tech support over a holiday weekend thinking it was something silly. Was not able to get through due to holiday. That Monday I called again and they weren’t able to solve the problem. The code isn’t even one for a stove. By the time I got that info it was passed the exchange period for Home Depot. Over the last four months we have scheduled six appointments for Electrolux to fix the problem. The first two we stayed home for 8 hours only to be stood up with out a phone call they next four were failed attempts to repair the unit with new parts.

Our new MF home came with new Frigidaire appliances. Our range (fcrg3015abb) started to shut off if we set the clock and wouldn't allow us to use the oven as the gas valve is controlled through it. We just quit using the clock. Then while making a holiday meal the center pane of glass exploded. My wife attempted to save our meal and since the door needs the weight of the glass to stay open it popped up an burned her wrist. They sent a repairman out who informed me that Frigidaire is now garbage. He replaced the glass and control board in April 24. July 27 2024 the new control board failed.

We purchased a gas range Model FCRG3015AWB in January 2023. By September, the front right jet was not lighting automatically. A BBQ lighter was needed to get a flame. A technician was sent to the house. He blew out the ignition switch and said it was working but if we had any further problems he will note the file for Frigidaire to cover the ignition switch even if it was out of warranty. Of course, this week in July 2024, it will not light again. Their technician should have replaced it last year and did not. Neither did he annotate the file for Frigidaire. So, when we called to have that defective ignition switch replaced, they referred us to Total Appliance Service who came last September. Total Appliance Service said they would not honor the repair which they said would be over $400. That’s half the price of a new stove!

I bought a gas range in June 2023. The oven has never worked correctly, it's always 25-50 degrees off at most settings. There has been 5 service calls. Frigidaire was contacted by the service tech, they replaced the thermostat 2x, and said it could not be fixed and it should be replaced. I contacted Frigidaire and was told they had sent an order to a Lowe's, not where I bought it, in another state, for me to pick up an new stove and I should pay for it on MY credit card and they would reimburse me. Contacted appliance manager at Lowe's. He got the email and said it looked more like a scam, everything about the order was wrong, I agreed. Contacted Frigidaire again customer service said they would straighten it out and I would get a new stove. (This was in May 2024.) I made sure they had both my home number and cell number to contact me for delivery. So far, I have only received offers to buy an extended warranty. It is now July of 2024.

The Tech has been out and deemed the oven is working as designed. Which means Frigidaire intentionally designed the stove to blow hot air into the home from the vent in the middle of the cooktop. When I say hot air, I mean temp gauge was placed at the point of vent and air was recorded at a temperature of 390 degrees. Blowing into the kitchen. For the whole time the oven is on. And then continues to blow hot air for another 30 minutes after the oven is turned off. So hot in the kitchen the smoke/heat alarm activated. Blower fan is so loud it's hard to talk over the sound of it blowing. We are so disappointed in Frigidaire I want to just take it to their factory and sit it on their curb. Never again Frigidaire, never again.

I bought a new Frigidaire gas cooktop from Lowe's and it was missing one of two brackets that secure the cooktop to the counter. The first call I made said they would do anything until I registered the product with a serial number. I registered the product using the QR code that came with the unit. I called back and they said it they had no record of the registration and wasn't a valid serial number. It was the serial number on the QR code. They hung up on me. I went online and registered it manually. Called back and they said I had to wait 48 hours and hung up on me again.

This is in Los Angeles, CA. I purchased a stove/oven 3 years ago. The oven bake function stopped working but the broiler worked. I reported this problem to Frigidaire & paid them to diagnose the problem. They sent a guy named Andre who said the thermostat wasn't working. I bought a new one, installed it myself & the oven still didn't bake. I called Frigidaire again. Regretfully, I didn't get the person's name. He told me they would send another technician who would fix the oven for free. Not only did they NOT do that but they sent the same technician who said it was now a different problem (he reported the broiler didn't work). This was false.

You cannot simmer (only boils - so no rice, no sauce - nothing that must simmer). The back right corner of the oven burns the cookies while in the front left corner the cookies are not done. The vendor is willing to send an endless stream of "technicians" who will all report there is nothing wrong. The work-arounds that you will have to live with are - keep adding water and stirring the pots that will not simmer and keep moving the and spinning the cookie sheets in the oven and halfway through flip the cookies over like pancakes.

I purchased this cooktop a few months ago and I hate it. The grills on top are very heavy and need to be removed every time the stove is used for cleaning. The cooktop is hard to clean and easy to stain and scar. Awful experience with this cooktop and I wish I had read these reviews before I made this purchase.

Too mad I even have to add 1 star - 0000—-We bought a Frigidaire gas stove - June 2023 (remind you the manufacturer company told me Yes put out a review so others will read what is in the coverage) - 2 months in of owning the grates started peeling. No longer flat black. They are gray underneath and it looks HORRIBLE - Will not replace them and still under manufacturer warranty- The grates make the stove look so old!! - I will never buy this name brand again and I did research what was the best brand but so much for them NOT taking care of their customers. Paid over 800.00 for this mess - I wish I could share photos- I would not buy this product 5 gas burners with 3 grates on top - black & sterling silver!! Sad when the manufacturer tells you to make sure to write a review— Says A lot.

If I could give them a negative rating I would! I purchased a new home and the builder used all Frigidaire appliances. One of the gas ranges won't light so I called to get a service technician out to repair/fix the problem. Once the customer service representative picked up I couldn't hear her questions because of a rooster crowing loudly in the background. When I asked what the noise was the rep confirmed it was her neighbor's rooster! I proceeded to try to get the call completed but her accent was very thick causing me to ask if she could repeat herself over and over again. She took payment from me because they couldn't locate a service warranty and informed me that a service technician would be out that Friday between 8-12pm.

I expected Frigidaire to help with their recall on gas cooktop. However, they created more issues and anxiety than they resolve. They say immediate STOP using the cooktop while delaying a resolution for the problem they created at the first place. I suggest never buying Frigidaire. The customer service is the worst.

Purchased a Frigidaire gas range model GCRG3060AF 14 months ago. The oven has had very little use and has gone out. The repair to replace the boards will cost $600+ which is almost the price of a new oven. This oven is only guaranteed for a year so that says how dependable the product is. Stay Away from buy one.

The stove, oven, and air fryer features all work fine, and the range is attractive. The knobs, however, require very little manipulation to turn the gas on. I've had this product for about two months, and my CAT has turned the gas on twice. Another time I turned it on just by leaning against the range to wipe the back of it. Now I remove the knobs when the range is not in use, which is annoying, but I don't want to die in my sleep.

I Had two issue with my stove. They fixed one and left without fixing the other claiming they were unaware. I have called the call center multiple times and that is like talking to a tree. This company and its products are garbage. Stay away!

I bought a new oven two years ago, it was a gas oven from Frigidaire that had a small gas explosion after about 6 months of use. I was nearby when this happened and luckily had stepped away to grab my phone as it blew. The pressure build up on the element I was using, not only crushing the griddle, but sent the pan into the steel vent we also bought with this oven and left a 8 inch long by almost 1 inch deep dent, and then proceeded to hit and leave a mark on our ceiling.

I did a lot of research and liked the features of the oven. It was a convection oven and air fryer and looked great at about $750. Well, it has never worked properly. The display panel changes to 6's when the oven is heating up and while on. Sometimes it randomly shuts off. A few times, it wouldn't shut off and had to be unplugged. A gas range had to be pulled away from the wall while on to be unplugged. I had a repair person out THREE TIMES and they replaced the display panel all three times, even though I told them that there was more to it. Now Frigidaire says it's out of warranty. THEY NEVER FIXED THE PROBLEM IN THE FIRST PLACE! I will NEVER buy Frigidaire again!

I previously had a Frigidaire Gallery Series Gas range that lasted 10 years. Never had a problem with it, so when it needed to be replaced I went with the upgraded Frigidaire Gallery Series Gas range with Air Fryer option. Purchased on 8/4/22, delivered 8/6/22. This unit is only 2 months old. Have had to make several calls & several repair service calls made. When using air fryer option the oven will continue to keep heating up and to dangerous levels. (Repair guy tested the unit: When set to 425° the oven will keep heating up to 583° and possibly higher if he didn't turn the unit off. (It's called a run away at this point.)

Stove top itself works fine however within months the cheap plastic knobs starting crumbling, now almost all 4 of them are broken, I called in to ask for replacements and they had the audacity to ask for 59 dollars a pop. Do yourself a favor and buy an actual quality product.

I've have had my gas stove since June 2018, I haven't had any problems with any part of the stove. The flame can be adjusted by turning the round thing on the top of the burner, you don't have to turn it very much, but I have adjusted mine several times. Everything works great and I would purchase another one. The self cleaning oven works great, the oven cooks great and the knobs aren't plastic. They are chrome.

Purchased 36 inch Frigidaire gas cooktop. Gas supplier attempted to install and traced gas leak to the cooktop. Five calls to Frigidaire to send a factory tech to come to my house to make repair. Each call Frigidaire had no record of my previous calls. Promised contact with a date to repair THREE times within 24 hours and still no contact over the past 3 days. Never again Frigidaire.

Updated on 04/09/2022: In October of 2019 I purchased a slide in Gallery Gas Range, it was delivered a month later. It worked perfectly until the spring of 2021. At that time, the range started randomly beeping/chirping, and the error code F011 would show. The oven timer would randomly turn itself on as well as the oven light, and it also turned the oven on and locked the door. I contacted Frigidaire, and they provided a temporary extended warranty so that a repairman could be sent out. That was the first of what now is 5 repair companies, as the 5th is scheduled for later in April 2022.

When we bought our home in 2019, a 2018 Frigidaire Professional gas range was included. It is nice to look at, but that is the only positive thing I have to report. In 2019, it was about 8 months old. Within a year. we had episodes where the oven didn't heat up, at all. Trying again the next day usually worked out. The temperature control knob for the oven mode is hair-trigger sensitive. It usually works, but how inconvenient when it doesn't! On several occasions we've have to switch cooking to stovetop or microwave. Power preheat does nothing at all. Then, the beeps. There are supposed to be two: one when you turn the oven on to preheat, a second when it is ready. For a year now, we've been getting 13 beeps each time.

We bought a Frigidaire gas range for our new home. I bought it. Nothing was said to me that this was not childproof. Now I have a gas stove that every time you barely bump up against it the knobs turn, and the gas is leaking. I can barely touch the knobs and they turn on. This is very dangerous. I was in my kitchen, and someone knocked on the door. I barely hit the knob as I was going to the door. I was talking to the person at my door and the next thing I knew my house was full of gas. I had not even until then realized that I must have hit the knob. If you have a child, be careful. I will never buy Frigidaire products again.

When our oven is turned on, even on low heat, the knobs get hot enough to BURN you! There is a vent at the back of the stove where the burners are and another one right below the knobs for the burners! POOR DESIGN!!! Frigidaire Gallery products used to be the best! NOT ANYMORE! I will not purchase this brand again. We bought brand new stove, frig, dishwasher and microwave for our new home. Frig ice maker broke in less than 6 months. This brand is a POS.

I went to Home Depot to purchase a free standing gas range, went with the Frigidaire Gallery which has 4.8 stars review from 2k+ people. Got it hooked it up and the oven does not work, sorry it got up to 350 once; only took 4 hrs to do it. Wanted to send it back to Home Depot... NO RETURNS AFTER 48 HRS. WHAT??? I have two small children and teach 10 hr days, my wife is a nurse dealing with a pandemic and dumb people and now we have this to deal with? It was the fifth day of having the piece of **!!!! They can send a repairman out in 7 more days! Something tells me I'll somehow get a charge for this also.

I purchased a gas range at Home Depot 6 months ago. After following the directions for cleaning the oven using the self clean mode, we noticed there were scratches on the inside of the glass of the oven. After doing some research on my own, I learned that the intense heat of the self clean cycle can sometimes cause the glass to shatter. If the self clean mode on the oven is unsafe to be used then it should not be recommended to be used by Frigidaire! Meanwhile, the manual of the unit says to not use any kind of spray cleaner to clean the oven so you are forced to use the self clean cycle (which by the way did a great job of cleaning the inside).