Frigidaire Gas Ranges

Frigidaire Gas Ranges Reviews

About Frigidaire Gas Ranges

Frigidaire produces household appliances and kitchen equipment. Its offerings include refrigerators, ranges, dishwashers and small appliances. Frigidaire creates kitchen and laundry solutions with practical features for everyday home use.

Pros
  • User-friendly and easy to operate
Cons
  • Frequent repairs needed

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Frigidaire Gas Ranges Reviews

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    How do I know I can trust these reviews about Frigidaire?
    • 4,605,080 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Staff

    Reviewed Feb. 2, 2025

    Would give 0 stars if I could. Oven glass shattered on its own. Frigidaire won’t take responsibility or recall the product. They don’t care about safety of their customers. Lawsuits and cases on this - but they wouldn’t even give me a coupon to help replace the glass, STAY AWAY,

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    Customer ServiceInstallation & SetupStaff

    Reviewed Jan. 31, 2025

    I purchased a Frigidaire gas range with steam clean in July 2024 for a new home. I moved into the house in August and first used the oven at the end of August. I then tried the steam clean and found that all I ended up with was cold water. I had two service appointments and both techs lied on their reports and said everything on the stove worked fine. I spoke to Customer Service and argued that they should have stood behind their warranty. Both techs said it could not be fixed. She told me they didn't put it in their report so I had to have a third appointment. I spoke to Lowe's and they suggested a third appointment and request a return authorization. I also wrote to Corporate and they didn't have the dignity to reply at all.

    I wasted 7 hours waiting on the tech for the third appointment and recorded the entire event on my phone. He blamed Lowe's for not explaining that steam clean doesn't really make steam and that they should help me out on a replacement - not Frigidaire. What a bunch of bull. Other brands do make steam. The tech finally admitted that a return authorization request had to come from his boss and he would not issue one without multiple pictures proving it was not fixable. He then said it works as designed by Frigidaire. I even explained that I bought one with a cleaning function because I am elderly with health problems. He didn't care. The first tech told me to go buy chemicals and clean it the old fashioned way. Piece of crap. Don't bother doing research - just don't buy Frigidaire products.

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      Customer Service

      Reviewed Jan. 17, 2025

      I have never ever experienced such garbage from an appliance and customer service. My oven broke after 6 months and to get it fixed under warranty it will take two weeks. Two weeks without an oven is ridiculous especially when it's their appliance that broke. They can't overnight the part or do anything. Disgusting. I will never buy anything from them.

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      Reviewed Dec. 29, 2024

      My Frigidaire stove burner will not light and the stove gives off dangerous gas smell. Investigated by the plumber and a contractor. I had to turn stove off, shut off gas valve and now have to buy another stove. This stove is 4 years old.

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      Customer ServiceInstallation & Setup

      Reviewed Dec. 14, 2024

      I've had a Frigidaire oven sitting in my kitchen, uninstalled, for over a week now. I can't install it without the natural gas -> propane conversion kit from Frigidaire. The first kit got lost in the mail, apparently, I didn't actually get an explanation. I had to cancel my appointment with the contractor (they need to be licensed for propane in my state) to install the stove because of this. Frigidaire offered no discount, no expedited shipping on the new conversion kit, and then THEY TOOK 3 DAYS TO SHIP IT. It was supposed to arrive in 3-5 days. The estimated arrival date now, in 3-5 days, is outside the bounds of my original expectation. I have to cancel my contractor appointment again, and it's looking like I won't have a working oven for the Christmas holiday. Buy from someone else. Don't make my mistake. This customer service is a joke.

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      Reviewed Dec. 2, 2024

      Bought a gas Frigidaire stove and the stove will not light while the broiler has no problems. The smell of gas is scary. I've taken it apart. Everything seem ok. But still the smell of gas and no ignition. There should be a recall on this product. Where is the gas coming from when it doesn't light in the stove itself? I pulled all the grating off and put a candle in the stove. No ignition yet I smell the gas. The only heat is from the igniter. 3 yrs we've had this problem. Gas stoves are simple. Why all this electronic crap?

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      Customer ServiceInstallation & SetupReliability

      Reviewed Nov. 15, 2024

      I purchased a Frigidaire gas range expecting quality, but I was shocked to discover a gas leak coming from the appliance. This is not just an inconvenience—it's a major safety hazard. The smell of gas was noticeable shortly after installation, and after confirming it wasn’t an installation issue, I had a professional inspect the range itself. The technician confirmed that the leak was due to a defect in the appliance. This is completely unacceptable for any product, especially one involving gas, where lives could be at risk.

      What’s worse, customer service was unhelpful and dismissive, leaving me to deal with this dangerous issue myself. A range should not put your family’s safety in jeopardy. I will never purchase another Frigidaire product again. If you value safety and reliability, I strongly recommend avoiding this model. This experience has been both frightening and frustrating, and I wouldn’t wish it on anyone. Frigidaire needs to do better.

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      Verified purchase

      Reviewed Nov. 14, 2024

      The range we bought, Model# FCRG3062SS has some issues. The base on the burners burn from simple cooking and the only way to remove the burn is with a wire brush. Not Cool. ALSO the steam cleaning oven, DON'T ever buy one and expect a clean oven. Not happy at all with our choice.

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      Customer ServicePunctuality & Speed

      Reviewed Oct. 15, 2024

      I purchased a Frigidaire gas range a month ago. It has never worked correctly. I have had four service appointments with technicians, two of which I had to take a day off of work to be there. It still does not work. They have replaced both the thermostat and the control board. It still does not work. On the latest service call, the technician simply said that "it's not supposed to work that way" referring to what the manual says it should do. Because he marked the issue as "resolved" customer service says the only way they can do anything is to send out a fifth technician to diagnose the problem.

      When I call them to get an update or to complain that the problem is still not solved, I am placed on hold for hours at a time. I am promised calls back, which do not happen. I am now being told that since I filed a BBB complaint, they will only deal with me through the BBB, but they are painfully slow in responding to the BBB. I am stuck with an oven that doesn't work properly, customer service that won't help me, and no options for returning the item to the retailer.

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      Installation & Setup

      Reviewed Oct. 4, 2024

      Ordered a gas cooktop and paid for installation. After three delivery dates were delayed, they finally showed up and just wanted to drop it off and run. NO INSTALLATION as promised and paid for. I no longer have faith in the Frigidaire brand. Never again.

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      Frigidaire author review by ConsumerAffairs Research Team

      Frigidaire's history stretches back to its founding in Indiana in 1916, when many of its most innovative "iceboxes" still used actual ice. It introduced the world's first 30-inch electric range in 1952.

      • Frigidaire Fit Promise: Frigidaire guarantees that it can help buyers find a model to fit the space available in their kitchens.

      • Built-in options: Frigidaire offers one of the most extensive arrays of choices for buyers who want appliances that can be seamlessly integrated into countertops and cabinetry.

      • Coordinated design: Frigidaire maintains design unity across multiple product types, giving buyers many choices when they wish to maintain a consistent appearance for all of a household's appliances, including stoves.

      • Easy buying tools: Frigidaire's Appliance Selector allows buyers to quickly find the best choice for their needs.

      • Robust warranty support: Frigidaire makes it easy for buyers to schedule maintenance and receive warranty support online, through mail or with authorized local partner locations.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Frigidaire Gas Ranges Company Information

      Company Name:
      Frigidaire
      Year Founded:
      1918
      Website:
      www.frigidaire.com