Frigidaire Gas Ranges Reviews

I purchased a Frigidaire gas range on 06/22/21, Model #GCRG3060AF. Since said time I've had major issues that the Manufacturer don't want to address. It's always that the oven never reaches the desired temperature and the knobs get extremely hot. I've had 3 service calls already. The 1st time, the interface, motherboard and thermostat were replaced. The 2nd time, the ignitor was replaced. Now I'm told that the gas tubing is defective. There is a gas odor once the temp. reaches 328 and it doesn't go beyond that. I attempted to call Frigidaire. Unfortunately, their customer service personnel keep reading from a script. They are selling defective and dangerous ranges. This Manufacturer doesn't was to take any accountability. Beware of this manufacturer.

I am writing this to warn anyone considering buying a Frigidaire appliance. I have owned a Frigidaire Gas Range (Model: FGGH3047VFB) for nearly three years, and for the last 2.5 years, it has had a major defect: the front high-output burner burns and scorches our cooking utensils and pots on even the lowest settings. What is worse than a defective product is Frigidaire’s abysmal, broken customer service ecosystem. I have an extended warranty, yet dealing with their service department has been a living nightmare:

My mother recently purchased a Frigidaire Oven. After a couple of months the oven stopped working. A repairman said that it was a common issue with Frigidaire Electrolux ovens. The oven still sits, unworking in my mother's kitchen. She has had a broken, unworking oven for over twice the amount of time it actually worked. Why? Frigidaire knows that they can exploit older consumers who do not know how to navigate the ridiculous hoops that they throw up to prevent customers from getting service. Their own representative practically admitted it when they refused to let us speak to a supervisor, telling us that "It won't help, the system is designed to be complicated and a supervisor cannot override the process. They hope you give up."

Terrible customer service. Bought a new construction home with a year warranty on my oven. I have gas escaping from my oven. Called warranty department. Servicer has been out 4 times. Still have gas leaking in my home. I have taken all these days off from work and still cannot use my stove. It is many others on my street that received the same stove as our houses were being built by the same builder with the same problem. Now I’m having to take a fifth day off from work for a technician to come out. Again this is such an inconvenience to me. This is so unfair that I have to get take out food every day for a month for a family because I can’t cook in my kitchen. The least they could’ve done was just replaced the stove oven because it is definitely a recall issue.

Purchased the 5 cu ft natural gas stainless range with 5 burners/convection bake/air fryer options and had it installed in Nov 2025. Immediately after install and burn off - I smelled gas. Then it took forever to get to temp so Lowe's sent the tech back out and it got "fixed". Within a week I was calling Lowe's again because the gas smell, and there was now a HUGE whoosh whenever the oven burners would ignite. Lowe's then replaced the entire unit in December (it took forever to get a new oven!). Since then we have still had the gas smell when we use the oven - I was told it was normal. I was just now getting dinner in the oven - when I opened the oven door, blue flames came shooting out and singed all the hair on my arm off, singed the hair on my head, and burned my arm!! Lowe's (where we purchased it) won't do anything so now my husband is currently on the phone with Frigidaire. I really hope they make this right!!

Bought a Frigidaire stove from Home Depot on October 7, 2025. Had two gas leak leaks in the stove. They refused to replace the stove. My next step is an attorney. I will never purchase another Frigidaire item. I'm in the process of working with an attorney as I write this review. Two gas leaks. I could not use my stove since December 23, 2025. My Christmas dinner was made on a grill outside in the cold. Do not buy Frigidaire products. They don't stand behind their items. They're faulty. They just don't care.

My son purchased me a “brand new” Frigidaire stove for my birthday in September. However, the appliance is defective. Excited to bake, I turned the oven on and it filled my apartment with gas to point I felt faint. I reported it to GG service through Lowe's and they said it needs a new gas reflector and they had to order the part. Long story short I don’t have a working oven and they will not replace the appliance and they cancelled five appointments. Don’t buy model FCRE3052AS serial number vf53672298. I want my money back. I feel this might be a matter for small claims court.

Bought brand new gas stove in Oct 2025 from Lowe’s. The stove pushed too much gas out. Went on the Frigidaire site to set up repair and they didn’t even have the words I needed to set up an appt. Long story short it is Jan 2026 and I still don’t have a working gas stove and is still waiting on new parts for a new stove.

Purchased Frigidaire gas range on 11/23/2025 from local Lowe’s. On 12/15/2025, I had to call my local utility company because I was smelling gas. The gas personnel responded and detected the range wasn’t properly installed. The gas was shut off to the range for safety measures. I hired a plumber to correct this problem. On 12/26/2025, I had to call the utility company again due to smelling gas. This time it was found that the oven was “dumping too much raw gas”. The gas was shut off again to the range for safety concerns. Lowe’s has advised it is nothing they can do. Frigidaire stated that I have to wait for their tech to make an assessment. Meanwhile, I have to buy breakfast, lunch and dinner for my son and myself because I cannot cook at home. I’m very disappointed with this entire ordeal.

I have bought (and used) Frigidaire products my whole life due to their affordability and the trust in their products. We have had good luck with them all. We bought a Frigidaire gas stove almost two years ago. Stainless steel and black. It has 5 burners on top. We love the heavy grids on top as well BUT….yes, there is a BUT…. I was so disappointed a few months later when I went to use the broiler and found out that it was an ELECTRIC broiler! What??

Purchased a Frigidaire gas range in 2021 and have had issues with it ever since. Paid for the extended warranty had to have the "control board" replace after about a year of using it. Then had to have them come out again to replace some other part. now the extended warranty expired last month and I can't heat my oven up to 400 as it errors out. The error code said it's the control board again but the warranty won't cover it. I would not ever buy Frigidaire products again.

I recently purchased a gas range and in less than two weeks of use the fan started with a shrill sound. I had the propane company out to check for safety and everything was fine. The next morning the fan quit completely and the oven wouldn't work. I called the store where I purchased the stove and was told they couldn’t swap out the stove unless a Frigidaire approved appliance repair tech assessed it and deemed it defective. I now have to wait two weeks for a tech to come tell me my stove is defective. Meanwhile I can’t use my oven. That’s totally unacceptable to expect a customer to go through this process to get a new stove taken care of. If I could give zero stars I would. People save yourself a lot of trouble and buy a different brand.

Horrible!! Let’s go back to.. I purchased the stove March 2025 from Home Depot and in October 2025 I started to smell gas.. There was a gas leak and this occurred when it was installed and pieces of the stove were bent up and even though purchased the warranty with Home Depot for 5 years.. They said needed to go the Fridgaire.. Well that was not fun! There are so many issue with the customer service.. They send you service providers who do not service your area or answer the phone.. They read a script and do not think out of the box and say the same things over and over.. This would absolutely be my last purchase from them!

I bought mine a few years ago and it doesn't heat evenly in the oven. The top burners are either too hot or don't get hot enough. The control knobs are made of plastic and have a cheap film that covers them with the numbers on it, mine started to peel off on one and now they are all peeling off. I contacted customer service and they wouldn't do anything about the problem. I will never buy a Frigidaire appliances again. I have enclosed a picture of Frigidaire's reply and pictures of what the knobs are made of.

My Frigidaire gas range was purchased in August of 2020. My gas company installed it. Switched it to propane. A few months back started having issues with the flame on the stove. Not enough space to go through all the details. Contacted customer service. Scammed me into buying a service contract. Person came to check it didn’t touch it. I turned it on. He said it had never been converted which wasn’t true and what I needed was covered after being told everything was covered by two different people. Needless to say I feel the customer service was horrible and buying a new stove different brand.

Warning! In April of this year we bought a Frigidaire Gas Range from Best Buy and purchased the extended insurance. It was installed and the oven has never worked. We notified Best Buy when it was installed that the oven was not working. They informed us that since it was past 15 days since the purchase, for the first year we had to notify Frigidaire and they would repair and/or replace it. Frigidaire said they would send a repair person to fix it. It is now August, after 6 repair visits, and waiting for parts we were finally informed in the first week of July that they would replace the range (which is now dangerous if turned on). We still do not have an installation date. The managers at Best Buy say it is Frigidaire's problem and Frigidaire has multiple times promised to call us back with a date and not called or emailed. We keep calling and it would appear we are out the $1400 we paid.

Your message states that we should keep in mind that others will review this feedback. I am glad that there will be a review from other consumers. I purchased a stove in November 2024. By Late May the stove knobs malfunctioned (two that are on the left). Gas began to leak and I had to call the gas company to come out and turn the gas off to avoid any mishaps. I have made two calls to Frigidaire's manufacturer to request either service to the machine or replace the unit. They cannot halp me without a serial number is what I have been told. I, both times, tried to read the the serial number off of the stove. It is IMPOSSIBE to see the number because, Frigidaire placed the serial number on a sticker in an area of which it is virtually impossible to read, and peel off to retrieve the information.

During the Frigidaire/Electrolux 2025 Memorial Day sale, we ordered the oven/range model FGRG3062AW in white along with add-on services (extended 36-month warranty). We ordered it directly from Frigidaire.com on June 1, 2025. June 9, 2025, DELIVERY DAY: The appliance was delivered Monday, 6/9/25. We tested the stove and noticed there was a lot of orange flame mixed in with the blue. All four burners were this way.

We purchased a Frigidaire gas stove. What we thought was a gas stove problem is they have a broiler that’s electric coil. It wouldn’t even heat up the water to take a bath. You can’t even get a char on a steak. Called Frigidaire. Warranty was up. Spent $179 to have him tell me that it’s a coil not gas. The fact that it’s only 120 coil not 240 like collector stove.. First of all when you buy a gas stove, it should be all gas. Far as I’m concerned it is false advertising because it has a gas burners, but a broiler is electric. Don’t buy it if you don’t want the electric broiler. It’s a piece of junk.

I bought this Frigidaire Professional gas range in 2017, it worked great for a year, THEN the problems started and I mean problems. I did my research and it can be the igniter or the temp probe in the oven. So I have replaced this oven igniter 4 times and the oven probe twice, will work for 2 oven uses and then nothing. So sick of this unit. I could put it out for sale but I can't do that cause someone else will have the problem. No one seems to be able to fix it as well. Do yourself a favour and do not buy one. As far as Frigidaire helping 😂 their customer service, well it does not exist, 😂 last Frigidaire in my house!!

Warning Warning Warning! Don’t buy a 2024 gas stove which comes with baking, conventional oven, air fryer, and broil. Every time I turn the stove on, I smell gas. I had them come out several times to check it out, they tell me it’s normal, nothing to worry about! My friends have gas stoves. Never ever do I smell gas!

Would give 0 stars if I could. Oven glass shattered on its own. Frigidaire won’t take responsibility or recall the product. They don’t care about safety of their customers. Lawsuits and cases on this - but they wouldn’t even give me a coupon to help replace the glass, STAY AWAY,

I purchased a Frigidaire gas range with steam clean in July 2024 for a new home. I moved into the house in August and first used the oven at the end of August. I then tried the steam clean and found that all I ended up with was cold water. I had two service appointments and both techs lied on their reports and said everything on the stove worked fine. I spoke to Customer Service and argued that they should have stood behind their warranty. Both techs said it could not be fixed. She told me they didn't put it in their report so I had to have a third appointment. I spoke to Lowe's and they suggested a third appointment and request a return authorization. I also wrote to Corporate and they didn't have the dignity to reply at all.

I have never ever experienced such garbage from an appliance and customer service. My oven broke after 6 months and to get it fixed under warranty it will take two weeks. Two weeks without an oven is ridiculous especially when it's their appliance that broke. They can't overnight the part or do anything. Disgusting. I will never buy anything from them.

My Frigidaire stove burner will not light and the stove gives off dangerous gas smell. Investigated by the plumber and a contractor. I had to turn stove off, shut off gas valve and now have to buy another stove. This stove is 4 years old.

I've had a Frigidaire oven sitting in my kitchen, uninstalled, for over a week now. I can't install it without the natural gas -> propane conversion kit from Frigidaire. The first kit got lost in the mail, apparently, I didn't actually get an explanation. I had to cancel my appointment with the contractor (they need to be licensed for propane in my state) to install the stove because of this. Frigidaire offered no discount, no expedited shipping on the new conversion kit, and then THEY TOOK 3 DAYS TO SHIP IT. It was supposed to arrive in 3-5 days. The estimated arrival date now, in 3-5 days, is outside the bounds of my original expectation. I have to cancel my contractor appointment again, and it's looking like I won't have a working oven for the Christmas holiday. Buy from someone else. Don't make my mistake. This customer service is a joke.

Bought a gas Frigidaire stove and the stove will not light while the broiler has no problems. The smell of gas is scary. I've taken it apart. Everything seem ok. But still the smell of gas and no ignition. There should be a recall on this product. Where is the gas coming from when it doesn't light in the stove itself? I pulled all the grating off and put a candle in the stove. No ignition yet I smell the gas. The only heat is from the igniter. 3 yrs we've had this problem. Gas stoves are simple. Why all this electronic crap?

I purchased a Frigidaire gas range expecting quality, but I was shocked to discover a gas leak coming from the appliance. This is not just an inconvenience—it's a major safety hazard. The smell of gas was noticeable shortly after installation, and after confirming it wasn’t an installation issue, I had a professional inspect the range itself. The technician confirmed that the leak was due to a defect in the appliance. This is completely unacceptable for any product, especially one involving gas, where lives could be at risk.

The range we bought, Model# FCRG3062SS has some issues. The base on the burners burn from simple cooking and the only way to remove the burn is with a wire brush. Not Cool. ALSO the steam cleaning oven, DON'T ever buy one and expect a clean oven. Not happy at all with our choice.

I purchased a Frigidaire gas range a month ago. It has never worked correctly. I have had four service appointments with technicians, two of which I had to take a day off of work to be there. It still does not work. They have replaced both the thermostat and the control board. It still does not work. On the latest service call, the technician simply said that "it's not supposed to work that way" referring to what the manual says it should do. Because he marked the issue as "resolved" customer service says the only way they can do anything is to send out a fifth technician to diagnose the problem.

Ordered a gas cooktop and paid for installation. After three delivery dates were delayed, they finally showed up and just wanted to drop it off and run. NO INSTALLATION as promised and paid for. I no longer have faith in the Frigidaire brand. Never again.

I purchased a gallery stove and refrigerator in 2022, since then I have had nothing but issues with the stove (model #GCRG3060AFD). The latest, same issue three years in a row, is that I can't clean the stove without an error F090 internal locking mechanism issue. I called once again and was told, once again, I need to pay for this because it is out of warranty... even though it is a recurring issue. I am not pleased and wish I would never I have purchased it.

Be aware that this manufacturer isn't going to make you feel good about your purchase. I purchased a Frigidaire gcfg3060bfb stove from Home Depot four months ago on a holiday sale. Right from initial install the product locked out and shot an error code. I made the mistake of calling Frigidaire tech support over a holiday weekend thinking it was something silly. Was not able to get through due to holiday. That Monday I called again and they weren’t able to solve the problem. The code isn’t even one for a stove. By the time I got that info it was passed the exchange period for Home Depot. Over the last four months we have scheduled six appointments for Electrolux to fix the problem. The first two we stayed home for 8 hours only to be stood up with out a phone call they next four were failed attempts to repair the unit with new parts.

Our new MF home came with new Frigidaire appliances. Our range (fcrg3015abb) started to shut off if we set the clock and wouldn't allow us to use the oven as the gas valve is controlled through it. We just quit using the clock. Then while making a holiday meal the center pane of glass exploded. My wife attempted to save our meal and since the door needs the weight of the glass to stay open it popped up an burned her wrist. They sent a repairman out who informed me that Frigidaire is now garbage. He replaced the glass and control board in April 24. July 27 2024 the new control board failed.

We purchased a gas range Model FCRG3015AWB in January 2023. By September, the front right jet was not lighting automatically. A BBQ lighter was needed to get a flame. A technician was sent to the house. He blew out the ignition switch and said it was working but if we had any further problems he will note the file for Frigidaire to cover the ignition switch even if it was out of warranty. Of course, this week in July 2024, it will not light again. Their technician should have replaced it last year and did not. Neither did he annotate the file for Frigidaire. So, when we called to have that defective ignition switch replaced, they referred us to Total Appliance Service who came last September. Total Appliance Service said they would not honor the repair which they said would be over $400. That’s half the price of a new stove!

I bought a gas range in June 2023. The oven has never worked correctly, it's always 25-50 degrees off at most settings. There has been 5 service calls. Frigidaire was contacted by the service tech, they replaced the thermostat 2x, and said it could not be fixed and it should be replaced. I contacted Frigidaire and was told they had sent an order to a Lowe's, not where I bought it, in another state, for me to pick up an new stove and I should pay for it on MY credit card and they would reimburse me. Contacted appliance manager at Lowe's. He got the email and said it looked more like a scam, everything about the order was wrong, I agreed. Contacted Frigidaire again customer service said they would straighten it out and I would get a new stove. (This was in May 2024.) I made sure they had both my home number and cell number to contact me for delivery. So far, I have only received offers to buy an extended warranty. It is now July of 2024.

The Tech has been out and deemed the oven is working as designed. Which means Frigidaire intentionally designed the stove to blow hot air into the home from the vent in the middle of the cooktop. When I say hot air, I mean temp gauge was placed at the point of vent and air was recorded at a temperature of 390 degrees. Blowing into the kitchen. For the whole time the oven is on. And then continues to blow hot air for another 30 minutes after the oven is turned off. So hot in the kitchen the smoke/heat alarm activated. Blower fan is so loud it's hard to talk over the sound of it blowing. We are so disappointed in Frigidaire I want to just take it to their factory and sit it on their curb. Never again Frigidaire, never again.

I bought a new Frigidaire gas cooktop from Lowe's and it was missing one of two brackets that secure the cooktop to the counter. The first call I made said they would do anything until I registered the product with a serial number. I registered the product using the QR code that came with the unit. I called back and they said it they had no record of the registration and wasn't a valid serial number. It was the serial number on the QR code. They hung up on me. I went online and registered it manually. Called back and they said I had to wait 48 hours and hung up on me again.

This is in Los Angeles, CA. I purchased a stove/oven 3 years ago. The oven bake function stopped working but the broiler worked. I reported this problem to Frigidaire & paid them to diagnose the problem. They sent a guy named Andre who said the thermostat wasn't working. I bought a new one, installed it myself & the oven still didn't bake. I called Frigidaire again. Regretfully, I didn't get the person's name. He told me they would send another technician who would fix the oven for free. Not only did they NOT do that but they sent the same technician who said it was now a different problem (he reported the broiler didn't work). This was false.

You cannot simmer (only boils - so no rice, no sauce - nothing that must simmer). The back right corner of the oven burns the cookies while in the front left corner the cookies are not done. The vendor is willing to send an endless stream of "technicians" who will all report there is nothing wrong. The work-arounds that you will have to live with are - keep adding water and stirring the pots that will not simmer and keep moving the and spinning the cookie sheets in the oven and halfway through flip the cookies over like pancakes.