Frigidaire Gas Ranges Reviews

If I could give them a negative rating I would! I purchased a new home and the builder used all Frigidaire appliances. One of the gas ranges won't light so I called to get a service technician out to repair/fix the problem. Once the customer service representative picked up I couldn't hear her questions because of a rooster crowing loudly in the background. When I asked what the noise was the rep confirmed it was her neighbor's rooster! I proceeded to try to get the call completed but her accent was very thick causing me to ask if she could repeat herself over and over again. She took payment from me because they couldn't locate a service warranty and informed me that a service technician would be out that Friday between 8-12pm.

I expected Frigidaire to help with their recall on gas cooktop. However, they created more issues and anxiety than they resolve. They say immediate STOP using the cooktop while delaying a resolution for the problem they created at the first place. I suggest never buying Frigidaire. The customer service is the worst.

Purchased a Frigidaire gas range model GCRG3060AF 14 months ago. The oven has had very little use and has gone out. The repair to replace the boards will cost $600+ which is almost the price of a new oven. This oven is only guaranteed for a year so that says how dependable the product is. Stay Away from buy one.

The stove, oven, and air fryer features all work fine, and the range is attractive. The knobs, however, require very little manipulation to turn the gas on. I've had this product for about two months, and my CAT has turned the gas on twice. Another time I turned it on just by leaning against the range to wipe the back of it. Now I remove the knobs when the range is not in use, which is annoying, but I don't want to die in my sleep.

I Had two issue with my stove. They fixed one and left without fixing the other claiming they were unaware. I have called the call center multiple times and that is like talking to a tree. This company and its products are garbage. Stay away!

I bought a new oven two years ago, it was a gas oven from Frigidaire that had a small gas explosion after about 6 months of use. I was nearby when this happened and luckily had stepped away to grab my phone as it blew. The pressure build up on the element I was using, not only crushing the griddle, but sent the pan into the steel vent we also bought with this oven and left a 8 inch long by almost 1 inch deep dent, and then proceeded to hit and leave a mark on our ceiling.

I did a lot of research and liked the features of the oven. It was a convection oven and air fryer and looked great at about $750. Well, it has never worked properly. The display panel changes to 6's when the oven is heating up and while on. Sometimes it randomly shuts off. A few times, it wouldn't shut off and had to be unplugged. A gas range had to be pulled away from the wall while on to be unplugged. I had a repair person out THREE TIMES and they replaced the display panel all three times, even though I told them that there was more to it. Now Frigidaire says it's out of warranty. THEY NEVER FIXED THE PROBLEM IN THE FIRST PLACE! I will NEVER buy Frigidaire again!

I previously had a Frigidaire Gallery Series Gas range that lasted 10 years. Never had a problem with it, so when it needed to be replaced I went with the upgraded Frigidaire Gallery Series Gas range with Air Fryer option. Purchased on 8/4/22, delivered 8/6/22. This unit is only 2 months old. Have had to make several calls & several repair service calls made. When using air fryer option the oven will continue to keep heating up and to dangerous levels. (Repair guy tested the unit: When set to 425° the oven will keep heating up to 583° and possibly higher if he didn't turn the unit off. (It's called a run away at this point.)

Stove top itself works fine however within months the cheap plastic knobs starting crumbling, now almost all 4 of them are broken, I called in to ask for replacements and they had the audacity to ask for 59 dollars a pop. Do yourself a favor and buy an actual quality product.

I've have had my gas stove since June 2018, I haven't had any problems with any part of the stove. The flame can be adjusted by turning the round thing on the top of the burner, you don't have to turn it very much, but I have adjusted mine several times. Everything works great and I would purchase another one. The self cleaning oven works great, the oven cooks great and the knobs aren't plastic. They are chrome.