Elevate Homescriptions

Elevate Homescriptions Reviews

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Written by Savanna Bradford
+1 more
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Edited by Alina Bradford
$75-$125
Service fee

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About Elevate Homescriptions

Elevate Homescriptions serves counties in Arizona and Utah and provides home repairs, maintenance, preventive care services and warranty protection. This home warranty company offers 24/7 emergency response, with Elevate Homescriptions responding within two minutes on the app. Each service call has a $75 deductible, and the company provides the option to choose a local technician or contractor.

Pros
  • Offers inspection protection
  • No limit on the number of claims
  • Covers multi-family homes and condominiums
Cons
  • Only covers homes under 4,000 feet
  • Doesn’t provide monthly payment options

Elevate Homescriptions coverage and plans

Elevate Homescriptions offers three home warranty plans: the Essentials Plan, the Elevated Plan and the Totally Elevated Plan. Each plan provides a variety of coverage for appliances and systems, though there are some differences.

All three plans cover garage door systems and openers, ceiling and exhaust fans and central vacuum systems, but only the Totally Elevated Plan includes emergency lodging reimbursement and home insurance deductible reimbursement.

Plan details

All three Elevate Homescriptions plans cover central air conditioning, heating systems and electrical and plumbing. The Essentials Plan is the base package, while the Totally Elevated Plan includes all the items listed in the other two plans.

Add-on coverage

Elevate Homescriptions offers extra protection for appliances and systems with add-on coverage. The company incorporates add-on costs into your annual contract price. The company also provides optional maintenance services that can be paid per visit.

What does Elevate Homescriptions not cover?

Like most home warranty companies, Elevate Homescriptions' contract has many limitations and exclusions. The company only covers mechanical breakdowns caused by normal wear and tear and doesn't cover things like weather damage or acts of nature.

Here is a list of items that the Arizona Elevate Homescriptions contract also doesn’t cover:

  • Preexisting breakdowns
  • Nonmechanical breakdowns
  • Cosmetic defects
  • Removable and portable accessories
  • Damage caused by misuse or abuse
  • Lack of capacity
  • Missing parts
  • Weather damage or acts of nature
  • Pet or pest damage
  • Odor or noise not directly related to a breakdown
  • Repairs or replacements of shared or commercial equipment
  • Consequential or secondary damage
  • Food spoilage

Elevate Homescriptions coverage caps

Coverage caps are the limit of what the home warranty company will pay to repair or replace an item. Elevate Homescrictions offers different coverage caps for each home warranty. The Totally Elevated Plan has the highest coverage caps, while the Essentials Plan has the lowest.

Elevate Homescriptions cost

Elevate Homescriptions offers three warranty plans with annual payment options. Each plan has a $75 service fee, and you can expect to pay $450 to $750 a year at the time of publishing.

The company also provides home warranty plans for sellers with a service fee of $125 per visit.

The ConsumerAffairs Research Team received a quote for $450 per year for the Essentials Plan, $600 per year for the Elevated Plan and $750 per year for the Totally Elevated Plan.

Discounts

Elevate Homescriptions doesn’t offer many discounts. However, the company provides a $5 discount when you schedule a service or repair on the mobile app.

Elevate Homescriptions’ cancellation policy

You can cancel your contract with Elevate Homescriptions at any time. When you cancel, you will receive a pro-rata refund for the unexpired term minus a $75 administration fee, service costs and unpaid service fees.

Elevate Homescriptions FAQ

Where is Elevate Homescriptions available?

Elevate Homescriptions is available in Utah and Arizona.

Is Elevate Homescriptions legit?

Elevate Homescriptions is a legitimate home warranty company located in Orem, Utah.

How do I file a claim with Elevate Homescriptions?

To file a claim, log into your Elevate Homescriptions account, click the “Request Service” tab, fill out the form, or call 855-349-8824.

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Elevate Homescriptions Reviews

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    How do I know I can trust these reviews about Elevate Homescriptions?
    • 4,623,548 reviews on ConsumerAffairs are verified.
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    Page 1 Reviews 0 - 10
    Refunds & Payouts

    Reviewed Feb. 25, 2025

    Paid into the subscription for nearly 6 months. Made my FIRST service request because of terrible sewage odors coming from my toilets. Clearly some sort of failed seal, blockage, or other issue. Denied service, so to get it fixed it would be entirely out of pocket would be an additional ~$200 after my $70 visit fee. This company so far has 100% deny rate. Completely ridiculous. Wish I could give them 0 stars.

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    Customer ServiceClaims HandlingPrice

    Reviewed Oct. 28, 2024

    Received this warranty with the purchase of our new home. They charge you $75 dollars to send a service technician out which is normal in case you are wondering. Of the four repair calls we made only one matter was resolved and coincidentally it was for a $20 dollar exhaust fan motor. They will deny any claim that would cost them money to repair.

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      Customer ServiceCoverage

      Reviewed Sept. 19, 2024

      I signed up for this service. Had it for a year and called three times about what I thought was covered. Sent a tech out and each time they said the issue wasn’t covered. One was a issue with my water pressure valve which says explicitly they cover but said since it’s a pre-existing condition of old pipes and wear-and-tear, they don’t cover it.

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      Customer ServiceCoverageTech

      Reviewed June 15, 2024

      We are new to Elevate Homescriptions. Soon after moving into our new home the AC to one of the floors stopped working. Initially Elevate required us to prove that the A/C was working when we bought the house. After several weeks in the heat, they sent someone out. Then 2 days after the A/C contractor came they called and let us know we would need to approve an $800 work fee before they would redispatch the contractor to repair the A/C. They explained that they will cover the cost of replacing the compressor, but to have the compressor installed it requires modifications that they do not cover so we would have to agree to pay for the modifications so that the compressor can be installed.

      I asked them to explain how we would be responsible to pay for modifications so they could make a covered repair. Elevate referred me to the "Limitations of Liability" section of the contract and stated they do not cover "modifications". We have the 'Totally Elevated' Plan. We have spent a couple of weeks in the heat, and do not have a projected time for when the covered A/C will be repaired. We have found the company to be difficult to interact with, they work hard to delay and not have to cover items they claim to cover and they will charge you for aspects of the repairs and call them modifications, even though the repair cannot be completed and their contract honored without the 'modifications'.

      It feels like we were given a bad recommendation by our real estate agent when we purchased our home and were recommended to get coverage with Elevate. I would consider other options and maybe go with a larger national company. We had American Home Shield in the state we moved from and we never had this issue or the upcharges.

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        Elevate Homescriptions Company Information

        Company Name:
        Elevate Homescriptions
        Address:
        259 S Orem Blvd
        City:
        Orem
        State/Province:
        UT
        Postal Code:
        84058
        Country:
        United States
        Website:
        elevatehomescriptions.com

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