Elevate Homescriptions Reviews

I have never dealt with a warranty company that looked so hard for reasons NOT to cover a claim. My furnace issue turned into a complete nightmare. The technician they sent out clearly did not know what he was doing, charged the warranty company over $400 for essentially accomplishing nothing, and somehow that cost was pushed onto me when I tried to cancel.

ABSOLUTELY DO NOT PURCHASE A HOME WARRANTY WITH THIS COMPANY. Please read this before doing any business with this company. This is a very honest review of how my AC is now "fixed" with a ROCK from my front yard. The technician had to use a rock to put weight on the top of the unit so the fan would not spin out of control and blow up. If I take the ROCK off the top of my AC Unit, chances are my AC unit could possibly blow up according to the technician. The warranty company said we won't fix the AC Unit if that happens, it would be "secondary damage"(probably somewhere in the fine print of their pamphlet).

Purchased this warranty when we bought this home in March. I made our first claim this week. We have a mini-split AC unit in a bedroom (that was original to the home) that when we bought the home we were told it needed a part that was backordered. We decided to go ahead and replace the whole unit by a professional at our own cost so we wouldn’t have any further issues with it. Soon after it kept tripping the breaker. It was determined that the wiring they the home builder (again, a professional) installed the wrong wiring for a mini-split unit.

I have been with this company for several years then one day they had to send me a check for $150 for a garage door. After that coincidentally they quit taking my $65 out per month I noticed it a few months down the road. When I called they said my account was suspended because of non payment but wait nothing changed on my end bank account information, all the same, I never received an email or a phone call regarding this matter. I would stay way far away from this company. This is a very dishonest company, it appears.

We used Elevate for a few repairs to our HVAC system as well as their re- Key services. It was so simple to use their app. I scheduled each visit with the contractor right on the app . Got a call same day and next day. Someone was out to our home the very same week! our HVAC system did need a part but that turnaround time was so quick! Re - Key was a breeze. Ordered and fixed in the same week. Everyone was polite and professional. We will definitely keep using Elevate for our home Warranty as well as our rental properties. SO impressed!

Where to begin…don’t use these guys. They are terrible with claims handling. I live in Utah, and being an Utah company you’d think local service would be better. Nope. Called in a problem with the fan on my HVAC system, turns out the contractor they sent had two years experience and was now on his own. Not a good sign. Misdiagnosed it as an electrical problem, and the follow on electrician properly diagnosed it as a fried control board in the central unit. Pretty obvious, it had arced and shorted out leaving a burn mark on some sheet metal.

We have owned our house for ten years and have maintained a subscription with Elevate the whole time. Every year, we debate not renewing, and every year, we're so glad we DID renew. Every single year, the Elevate subscription has more than paid for itself. Through them, we've replaced our fridge, dishwasher, furnace, and now a water heater. There have been some additional costs on top of their coverage, but going through them DRAMATICALLY reduced our out of pocket (even when factoring in the subscription cost). Furthermore, the reduced pricing for service calls has been a tremendous benefit, as this house was DIY hell when we bought it.

Paid into the subscription for nearly 6 months. Made my FIRST service request because of terrible sewage odors coming from my toilets. Clearly some sort of failed seal, blockage, or other issue. Denied service, so to get it fixed it would be entirely out of pocket would be an additional ~$200 after my $70 visit fee. This company so far has 100% deny rate. Completely ridiculous. Wish I could give them 0 stars.

Received this warranty with the purchase of our new home. They charge you $75 dollars to send a service technician out which is normal in case you are wondering. Of the four repair calls we made only one matter was resolved and coincidentally it was for a $20 dollar exhaust fan motor. They will deny any claim that would cost them money to repair.

I signed up for this service. Had it for a year and called three times about what I thought was covered. Sent a tech out and each time they said the issue wasn’t covered. One was a issue with my water pressure valve which says explicitly they cover but said since it’s a pre-existing condition of old pipes and wear-and-tear, they don’t cover it.