Dirt Devil Reviews

I love my Dirt Devil vacuum. My vacuum has never failed me. It picks up dirt, debris without issues. The attachments are great. I am able to suck out dirt in small tight spaces. My mother always bought Dirt Devils, so I have followed her lead.

There is very little suction. You almost have to hand feed the dirt to the Dirt Devil. Upholstery tool broke, the hose fell out of its housing. My 15 year old Hoover I got rid of had better suction. Do not trust a Dirt Devil.

I have put a number of vacuums to the test. I'm not your be gentle while vacuuming type. I bet in my 25 yrs of marriage I have had 50 or more vacuums. Dirt Devil has always been there for my family's mess!

Does not have the power that my past vacuum cleaners have had. Very cheap in construction too. Dirt Devil was always touted as a very powerful machine. The attachments are flimsy and the handling of the vacuum is not smooth.

Vacuum does a good job of picking up dirt, dust and almost anything you want. It is reasonably quiet and easy to move around. It is reasonably easy to clean and is small enough to stash out of the way.

Very easy to unpack and assemble. Good for small to reach places. And easy to carry up and down the stairs. Very lightweight. Not too loud when using. Which I really like. Very easy to remove the canister and pop back in.

My Dirt Devil vacuum is a great value for the money. The dirt bin is very easy to empty. The filters are very easy to clean. Replacement of the filters was very inexpensive at $8 delivered from Amazon. The hoses come off quickly enough for yearly cleaning. I have owned the machine for 3 years and use it every other day. And I'm still utilizing the original hoses with no leaks at the connectors. My only complaint he is with the attachable vacuum head. Shortly after purchasing the vacuum the attachable head began to make a squealing sound and the brush did not turn properly. Being a mechanic for 35 years I saw the problem. I opened it and put a pinch of bearing grease on the shaft ends to cure the problem. Of course not everybody can do that. Which is why I gave four stars on the attachments.

Bought the vacuum because it was a decent price and looked like the best quality for the price. It works fairly well, it's just heavy and I'm a small lady. I'd love a great vacuum cleaner that isn't 200 pounds and vacuums carpet and can also shampoo or clean hardwood floors.

I like my vacuum because it is lightweight. It is easy to take up and down stairs. It picks up dirt well. It's easy to turn on and off. Cleanup is easy to do. It is not super noisy. Finally, the attachments make vacuuming easier.

Our Dirt Devil is a cordless and we love it. My said we should have bought two. When and if this one fails, we will buy another immediately. It is light, has good suction and will run about 15 minutes on a charge. It is great for daily brushing up the floors.

I've had a small portable Dirt Devil vacuum for 15 years. Obviously one of the pluses is its longevity. Another is its power, it picks up dirt like a magnet on paper clips. The downside to that is that it's noisy, no way you can vacuum with someone sleeping in the next room.

Purchased new at Target for quick pickups around the house. It actually does an OK job of vacuuming up small particles and dust. The instructions say to just release the dirt cup lid and let the debris drop out into the garbage can. There is actually a lot of dusty material left inside the cup assembly and on the pre-motor filter. This requires you to release the entire dirt cup assembly and remove the inner section and filter. At this point I realized I would need a new filter at some point and went online to order. Very few parts available for this machine. No filters (F109 pre-motor filter) available at their website or at any other sources. I contacted them about the availability and they said to keep checking and that they would have some eventually.

I have been using Dirt Devil vacuum for long time. They are so great in vacuuming up pet hair and dirt. I will always keep buying them. I like that you can empty the canister with ease and the little filter at the bottom of the canister is easy to clean.

I've been using the Dirt Devil Power Max Vacuum for quite a while now and I can't say enough about it! The vacuum is amazing on any flooring and we even use our Dirt Devil Power Max Vacuum on our vehicles. Yes you heard that right. On our vehicles. The features on it are outstanding with different attachment extenders and the brush attachment may be small but let me tell you it's mighty! I love the hose on this model because it makes cleaning so much easier and I'm all for that. I use the hose and brush attachment for cleaning vents in my home and even on the face of my air conditioner. It's size is perfect for chores like that. I clean homes for a living and my power max goes to every job I'm on because I don't have to wonder if the vacuum will show up and perform its job because this one very much does just that!

I bought the Dirt Devil Power Reach Canister vacuum. 2 months after purchasing the vacuum the powerhead screws stripped and would not stay together so I taped it and crazy glued screws because they kept coming out. I called dirt devil and they said return receipt and warranty where I purchased. I did so with warranty and receipt and they refused to honour it. Because I tried to repair it. So today I called and they no longer make the product so you're forced to buy a new vacuum.

Bought the Dirt Devil Power Stick and within one month the poorly designed power brush head broke. Always make sure you send in warranty card, because product might work good at first but could break. Poor design in product.

This vacuum cleaner is definitely a waste of money. I purchased this cleaner about a month ago and the floor adjustment does not work on it. I contacted them to see if I could fix it myself but they said they would replace the vacuum. I just got an email from them to tell me to cut the cord off the defective machine and send a picture of the cut cord and then they would send the replacement. So now I am going to be without a vacuum until they send the replacement. How long that will take, we do not know. My advice is do not buy these cheap vacuum cleaner. Save your money.

My Dirt Devil stick-vac is absolutely worthless. It was a major waste of money. It spits out more dirt than it picks up. Do not waste your money on it. You can do better job of cleaning with a broom. I am apparently supposed to write more but what else can I say? I blew a lot of dirt around this morning so now after vacuuming, the rug is dirtier that it was before I vacuumed and there is NO DIRT in the dirt cup. You call THIS a cleaner?

DIRT DEVIL DELETED MY EXPERIENCE WITH THEM. SO I'M REPOSTING HERE.. So let's talk Dirt Devil. I bought a power pet max and it's trash after 6 months. A super huge manufacturer's issue. A clip came off and the belt rubbed the plastic under it melting it. As I type this I have you know I am on the phone on hold now. Kelsey can not tell me and thing not sure why she's even answering the phone. I have asked twice now to speak to Denise in tier 2 who placed my replacement order. She is refusing to get on the phone or send me an email as well as telling me that there is no tracking for me. But the product has been picked up by FedEx. Finally after Denise being scared to get on the phone and Kelsey lying to me I got the supposedly highest in chain of command.

WE have had our Dirt Devil Bagless for Approximately 2 years. We have hard floors with Oriental rugs, so the vacuum is hardly overworked. Lately it has been shutting off, which I assume is an overheat protection. This is happening after 10 minutes of run time with empty bin and freshly cleaned filters. This is not a very good representation of a quality product for Dirt Devil. I will not purchase their brand again.

I purchased a Dirt Devil Power Max Rewind about 7 months ago for right around $220 at Target stores in Fond du Lac WI. Got it home, worked great for about 3 months. Then the cord stopped winding in all the way. The next thing I noticed was it began losing suction, I went and bought new filters for the entire vacuum! Believe me those are also not cheap! Seen almost no improvement. I took the vacuum hose and made sure it wasn't clogged, it was not. I then proceeded to try everything I could think of. I mean vacuum that only last for around a few months at the price I paid, very dissatisfied customer. I would recommend you purchase another brand if you are considering spending the money on a nice vacuum. Anyways this is my honest review of this product.

More than once I have had to spend an hour OR TWO trying to reassemble the dust cup and filter after cleaning it (which is mandatory!). No logic to this Chinese b.s. It is the luck of the draw if I can get it put back together after cleaning the cup and filter, so I dread cleaning it...because I know it may be next to impossible to get it back together. This vacuum cleaner cost about $100 maybe slightly more.

It picks up dirt. But the cost of the vacuum is not nowhere near as expensive as the competitors brand names. The style that I do have now is a bagless. That is more environmental friendly and easier to clean up.

I bought this Dirt Devil Reach cordless vac because I wanted something cordless and easy. While it doesn't replace a "real" vacuum cleaner it's good in a pinch. It does a very adequate job on carpet and bare floors alike and is small to get into tight spaces. Battery life is good. Cleaning the canister is my biggest complaint. The dirt gets stuck in there and you have to wind up picking it out.

Have used it to vacuum wood chips, sheetrock dust and particles and in the next breath vacuum the carpeting and linoleum floors! A extremely versatile upright vacuum cleaner! Filter bags are readily available in any Big Box store or hardware store.

Compact and easy to use. Has great accessory attachments to help clean in those hard to reach areas. Its motor has a powerful suction to pick up all the dirt and debris... No problems to mention so far...

I was searching for a more up-to-date vacuum, and I found a Dirt Devil model. It has a cord long enough to vacuum my stairs without having to reconnect. It also has several handy attachments that makes vacuuming easier. I can detach the canister and carry it about without tiring. The filter is washable, and the unit as a whole is easy to clean. I'm highly satisfied!

I wash out the sponge filter and knock out the paper filter, keeps the suction on the vacuum like new. It works like a charm. Just as good as any high priced model I've used and it's lighter in weight.

I really love the Dirt Devil for pet hair. It works exceptionally well. The biggest flaw is the small canister for dirt dust collection. The extension tools are easy to use and very reliable. Extremely lightweight for those of us with bad backs, which that is a great plus. Real easy to empty and clean.

This little cordless is great on wood and tile floors and pretty good on carpet also. I’m very satisfied because it’s inexpensive and it works. Most other vacuums I’ve owned are bulky and don’t pick up.

This vacuum is so cheap that the brush spindles burn out in less than five hours service. They are very expensive to replace because you have to pay for a quality spindle or you're wasting your time. When the spindle wears out, It melts, Causing a huge amount of torque on the belt, And breaks the belt, Repeatedly. It is so cheap, And made of such flimsy plastic. That you will be lucky to clean your floors before the spindle overheats and melts.

This is a compact device that is attractive, however, it has many settings and they do not work, so I have to use 1 or 2 (closest to the floor) for every surface. I have just a few rugs in the house so a small, compact item was desirable. Unfortunately, I will likely replace this one because it is so inefficient.

Still waiting on back ordered crevice tool since Sept. 2018. Yes, that date is correct and it is now July 8, 2019. During this time span, I have talked with customer service reps Michelle, Rhonda, Heather, Michael and lastly Nicole. I sent the proper documentation that was asked of me and I received a response to cut the cord on my perfectly working vacuum, take a picture of it and send it to them. They would then send another vacuum to me. Why would I do this when it has taken them 10 months to get to this point. I cannot be without a vacuum for any length of time. I can only imagine how long it would take for a replacement. My last email to TTI Floor Care was June 19 and so far absolutely no response. Calling directly only leaves me on permanent hold.

The vacuum is heavy. Not easy to maneuver. Easy to unload the dirt from the container, but the suction power is not great at the roller on the bottom of the Vacuum, also hair and Lint get so twisted with string. Hair anything of this nature wraps around the roller so it needs to be cleaned before you finish with your vacuuming. Would love to get a new pet vac!

Great value vacuum cleaner that really does an excellent job; especially considering that I paid less than $100.00. Would highly recommend the plugin canister model (very light and efficient). Some small drawbacks for this unit are: it isn't cordless and it requires regular filter cleaning and replacements.

The performance of this vacuum is outstanding. I was not a fan of bagless systems but Dirt Devil change my opinion. I like the fact that the electrical cord winds into the vacuum automatically by pressing on the rewind lever.

First and last Dirt Devil I will purchase. The filter clogs too rapidly, rubber bands used to hold filter in place is laughable to say the least. Vacuum power is wanting and operating noise would wake up the dead!

Would love it if the cords were much longer and it was easier to find the filters. Usually the stores that have the sales do not carry them so then one must have to start over once the filter is no good and buy a new machine. I cannot do that a lot due to fixed income.

My Dirt Devil 18.0 V Gator Bagless Handheld Vacuum, BD10175, (with 3 year warranty) quit charging. I contacted Dirt Devil via their website. They sent email April 25, 2019. Told me to charge for 24 hours and then call customer service at 1-800-321-1134. They sent email, "Please reply to this email with a copy of your receipt so that we can document your purchase date and location." I did this. April 30, 2019 they sent another email, "Please cut the entire cord off of the charger/machine. Peel the sticker with the model number off and stick to a piece of paper. Type the MFG Code in the message. Example B12C. Reply to this email with a picture of both of these attached to your case response." I did this. They never got back to me until I contacted again through their website.

Complete waste of money. Won’t buy this company product in future.

Vacuum is actually too strong and hand vent does not prevent picking up area rugs, so strong pull required to free them. Cleaning is a horror show to take apart and clean filter. Dirt cup too small requiring clean out too often. Wheel cover on side with air exhaust keeps falling off. Unit falls over often so have to go back to put back on wheels. Emailed company but no response. Like others will not ever buy another Dirt Devil product.

Purchased the unit and within 2 months it would no longer hold a charge. Spent hours on the phone with customer service "troubleshooting" the problem. Finally agreed to let me return it but required me to drive 45 mins to their "authorized service center" to drop it off for inspection. Eventually replaced the unit. Drove another 45mins each way to pick it up. Unit failed again within a month. This time customer service was less helpful and required me to return it to the original seller (Amazon), which was way beyond the return window. Finally gave up, tossed it in the trash and bought a different unit from a different company. So far so good. Terrible product, terrible customer service.

Since the first use hot air with the fine dust was blowing directly from the junctions right into my face. Lil cheap plastic thing. I didn't even bother to complain. Tried to fix it, did a double check and reassembly. I can see very clearly (after washing my face)...zero quality control. May have bought the one defective unit in 20000. Fine. But won't buy from them EVER again. I never write bad reviews to anything or anybody, but this was pure dissatisfaction and frustration today. Get less richer, solve more problems, take care of your employees and you'll prosper like crazy. I saw Dirt Devil today face to face.

I bought this so called brand's vacuum few months back, it seemed like a good machine but after using it for a few months it just broke on me. Disappointed as I was, called customer care and after days of trying to prove my purchase that I made online from Walmart, they agreed to replace it. I had paid $170 to buy it, they sent an inferior model without same specs and just said that is what they have in hand. When I checked the value of the vacuum they sent me I found out it is going for $100 again on Walmart website. When I complained about this fact, their response was, "If you do not want it send it back, but you are not getting anything else". So I told them I am going to let people know about this, they could not care less. Bottom line is, if you want to buy this brand think thrice!

I purchased a Dirt Devil SD12522 handheld, at the first use I noticed the unit got really hot. Used it for just 10-15 mins. Next use the unit got extremely hot. I tried to use it one more time and monitor when the unit got hot.. I was 10 mins into using it in my 12' x 12' kitchen floor. I called customer service, it started out nice until the rep said, "Hold on let me get with my team." She came back and said, "If it gets too hot it will shut itself off, so since your didn't turn off, it's fine. No manufacture or warranty issues."

I just bought a Dirt Devil Power Max Carpet and Hard floor Pet vacuum last Thursday at Walmart for $70. I always thought Dirt Devil was a household name. Boy was I wrong. I am shocked at how cheap the plastic hose and attachment pieces are. They are so cheap they won't stay connected. I am so disappointed. I was so excited to come home and use the pet turbo claw. It's so loud I can't use it unless I use earplugs. Walmart I pray will give me a refund on this awful product. I know it's not their fault I bought a bad cheap made vacuum I can't use and wasted $70 of my hard earned family's money. $70 to us is hard earned money.

After returning defective hand vac with crevice tool (at my cost) I received replacement without crevice tool which was biggest reason I bought the original. I emailed customer service when I received notice of intended replacement shipment to request comparable replacement but they never responded back to me. I called as well with no luck. Replacement unit is flimsy and I would never ever again purchase a Dirt Devil!!!

I've gotten two Dirt Devil vacuums for my office- the first one died after one month but I assumed it was my own error so I bought a new one (a fancy heavier-duty one just in case). Now I realize it died because these are the worst vacuums on the face of the planet. I'm thoroughly convinced that literally any other brand is better. Be smarter than I was and just spend a bit more money for the better, higher quality, NON-DIRT DEVIL vacuum cleaner. Unless you prefer spending even more money buying a new one every 3 weeks.

Once happy with Dirt Devil but they are not as advertised. Bought the Dirt Devil vacuum even after seeing bad reviews in reference to the abundance and cheapness of the plastic utilized that inundates their products. Within a short time the Plastic latch that holds the canister broke. You do not use plastic on a latch that should be metal or another hard substance. Do not buy their products since cost is more relevant than a quality product. I wrote them but have decided I do not even want to deal with them and their products anymore. By the way, their vacuums should be sold in with the plastic toy aisle. It would be more appropriate while telling the customer its junk and not built to last. Oh one more thing, I have never seen so many parts places on the web for Dirt Devil part sellers and that says it all.

The beginning experience with this vacuum was great, no problems! Then about 2 months the clogging started. I have read all the fixes and just can't deal with the extra work of unclogging before every use. Sorry it's ending with Dirt Devil this way, but to the trash it goes!! Save your $$$.

I bought this in Feb of 18. It quit sucking with no clogs in the hoses. Call them, nothing. A week later I get a email that I need to send it back to them at my cost. So I call to talk to a person. A very rude lady told me it was the filter and sent me a new one. Got it! Didn't work. Called them back and was on hold for a hour before I hung up. Called them back and they again tell me to send it to them at my cost or take it to a service center that's over 50 miles from me. At my cost! I will never again buy this product. They are out for your money, that is very hard to come by these days! I work every day in customer service and they are by far the worst! I wouldn’t even give it a 1 but had to rate it.

Model number BD22520, mount bracket provided with this vacuum is useless. It does not support the weight of vacuum head. The plastic bracket has no means of securing the vacuum properly and safely. For wall mount applications, the screw holes are upside down and the adhesive strips are very useless. This product needs to be recalled for inadequate mounting bracket to prevent possible injury to small children, pets and floor damage. I have contacted Dirt Devil about this and they sent another bracket. NO IMPROVEMENT... A third attempt to reach them has been ignored.

I bought a Dirt Devil stick vacuum 6 months ago for quick dog hair clean up. Under normal use, the floor attachment broke. I bought the vacuum at Walmart and purchased a 2 year protection. Called Walmart to file a claim and was told that I had to call Dirt Devil since it was still under manufacturer's warranty. Called Dirt Devil and was told to email pictures of the receipt and the broken part. Did this and waited a week with no reply. Sent numerous follow-up emails — all ignored.

I bought a vacuum cleaner about a month ago and after a couple of trials, a piece just randomly broke off! It was the piece that was connecting the filter and the body. So I called the customer service and she was not friendly at all, she rather suggested that it would be my fault that the piece fell off! And she told me to just twist it and it will get back together. The piece ‘broke’, not dislocated. Since I dont have the receipt with me she said she can’t help me with it. And then I did an online chat with another staff and she said the same thing and I’m guessing all employees are unfriendly to customers! So disappointed and such a bad experience. Never buy this product or any products from Dirt Devil! It’s a nightmare.

I bought a Dirt Devil Max Pat with the terrible call specifically because I have a lot of pets. I needed something that would work well with pet hair, but not break the bank! I should have known this vacuum was no good when it only cost me $50. The assembly was OK. Although I still have never figured out how to snap the attachments on. The first time I used it, it worked great. Then it never worked again! I read the manual thinking I must have put together wrong. I accidentally dumped the dirt and hair out of the top instead of the bottom and thought maybe I had done something to the filter, or put it back together wrong. Only to find out later that the hose was completely packed full of hair!

The battery only holds a charge for about 30 seconds. It has only be used about 6 times. The unit is only a few months old, and was a warranty replacement for another Dirt Devil handheld (Dust Buster style) vacuum that had failed. Dirt Devil obviously has faulty batteries. I would never buy one again.

I bought a Dirt Devil rechargeable vacuum cleaner, but I don't remember where. The battery holds a usable charge for only 2-3 minutes. Their customer support agrees that it is defective and that it is under warranty, but they refuse to honor the warranty without the original receipt. They know that most of us don't hang on to receipts for the duration of the warranty period, so this is their out to not honoring their warranties.

I had this vacuum for 3 months then the power head broke off! It was made of plastic. I had a warranty for it but no receipt. After saving it for a while it was thrown out not being told to save it. The company said would only replace the part if the store where I bought it would try to retrieve the receipt. Can't imagine this part would be able to fit again anyway! The other solution was to give us a discount on a new vacuum ordering it online. Why would I trust another Dirt Devil also! What good is having a warranty! This vacuum is a piece of junk!! Should not have broken off like that!! Telling everyone not to buy this product!!!

I can highly recommend that you do not purchase one of these units. I purchased one. Had two replacements for it. The vacuum works for a very short period of time and then will not recharge. On my third complaint I was told I would have to purchase another vacuum. This one has also gone out and the service department told me that they would give me a discount on purchasing another vacuum. No matter what discount Dirt Devil would offer the vacuum is not worth anything. If you purchase this unit you're throwing your money away. My last phone call was recorded as **. If you would like to confirm my problems.

I purchased the Dirt Devil Upright to vacuum area rugs as we had replaced all carpet with Laminate Flooring. Bought it around the 1st week of December but didn't use it until around Christmas. Immediately had trouble getting the on/off switch to stay on. To start with my Husband stated that he didn't think I was mashing it hard enough. He tried it & it stayed on so I vacuumed den rug & runners. Used it again in January, maybe 2 times in February & March--still having trouble with the on/off button.

I purchased the handheld unit (Dirt Devil SD12000) 4 months ago from Home Depot. This last time I used it for a lite pick up. The vacuum got so hot the belt thinned and wrapped around the brush. I tried replacing belt with supplied tool. It was impossible to use. The tool snapped in half and struck me in the chin. I dropped the vacuum from table height and it literally broke in half. I called Dirt Devil. Their reply was they couldn't imagine that happening, wouldn't replace machine and actually disconnected from my call. I should be suing them. I will boycott Dirt Devil forever. Baaaddd product and customer care.

I purchased this item and it was 99 bucks. It clogs up continuously either in the bagless filter area and/or the hose where the brush is. Also it is hard to get the buttons to open filter area, etc to work the 1st time. Total rip off! I would never purchase Dirt Devil or cordless vacuum again!

I bought the Dirt Devil Vacuum Cleaner. Has brush roll on the bottom and motor at top on a long stick. Gets clogged easily and heats up my hand so much I actually dropped it. Then a piece broke off. Called customer service but without my receipt I cannot get help fixing or replacing or even taking it back. So it is now unused in a corner of my kitchen while I hope to think of a way out of this mess.

I purchased a Dirt Devil electric stick vac which I was satisfied with until I attempted to purchase a replacement filter only to discover there was none available. Contacted customer service, provided proof of purchase info, was given return authorization and told they would replace my vac. That was the last I heard from them. I made several attempts to get an explanation, to no avail. I have since replaced my vac with another brand. I will NEVER buy another product from the Dirty Devils again.

Dirt Devil Accucharge Stick Vacuum - From new, never worked worth a darn. No runtime. Maybe 2 minutes. Now it's 15 seconds. Tried the company's suggestions to a T. Nada. Company said to return it for replacement. Costs over $30.00 to mail it back. More money after bad so chucked it out in the garbage. They should never market such an inferior product.

I do not like the retractable cord. It is too short and I have to attach an extension cord. Also it is getting harder to wind. I do not recommend it!!!

Absolutely useless. Makes noise like a vacuum cleaner, but that's it. Doesn't clean carpet or solid flooring. Just redistributes the dirt. Only asset is its appearance - nice bright red. Can't imagine it was ever tested and then released for sale. Total waste of energy and money. Yuck.

Not lightweight and the suction starts to give out after only a few uses. It clogs quickly which causes me to take it apart to clean the clog. But the brush works great with getting deep down in the carpet.

This vacuum doesn't have the best suction on thick carpets but does well on floors and low carpets. I like to change the bag often as well which seems to help.

I have a lot of kitty hair to pick up. I love my 2 little furry children, but at certain times of the year I definitely need something that will suck up their winter extra coats even if they never go outside. My Dirt Devil does a pretty good job.

This vacuum is small and easy for an older person to use, no bags, container easy to dump. It is not the best when it comes to suction but I have 2 bedrooms, living room, and dining room and it does ok on that area.

I have had my Dirt Devil for several years! I bought it on sale for $59.99, it still works as good as did when I bought it! It also very light to carry!

I use a Dirt Devil SimpliStik, as I am physically challenged. I live with service dogs and a very sandy yard, so daily vacuuming is a necessity and not an option. This handles both issues decently for about a year and at $20, I can afford the yearly replacement.

Dirt Devil Bagless Stick - Does not have high power sucking power, clogs at brush neck with just 1 2 foot push on wood floor! Simple dust clogs and flies right through flimsy filter system. BAD BUY. RUN.

It has a nice description. Looks good on Box but it's kinda loud. Returned 1st one. The replacement little quieter. Easy to empty canister. Also it don't adjust to floor/rug Heights as Vacumning Over. I like it.

I feel that using the vacuum is great. It has given me great experience in my household. I recommended this product to anyone looking for a high quality vacuum cleaner.

I don't care much for the Dirt Devil. It is a loud machine, that is compact but does little to get deep down suction going. While the cost is great and usually well within the average person's budget. There is much left to be desired with its cleaning ability.

When we first started shopping around for a new vacuum cleaner, we did a bit of research. We thought the Dirt Devil model we snagged was just what we were looking for. The design is well thought out, and works quite well with the functioning of this product. It turns on the dime, and the suction does quite well, which is, I'm sure this company intended. I do believe if I had the choice all over again, I would still choose this brand. I would recommend this brand to any of my friends, and even might say stuff to people in a store looking at vacuum cleaners.

I have always used Dirt Devil but the vacuum I now have totally sucks, does not pick up dirt, spreads it around, and is the worse thing I have ever owned. I tried to get a replacement but no one would assist me in this procedure.

Dirt Devil Vacuum Cleaner was lightweight and easy to handle. It got the job done, then when I went behind it with a Kirby there was still a lot of dirt and I mean a lot.

I cleaned a house last summer. My co-worker had an expensive Dyson vacuum cleaner that didn't suck worth crap. I brought my Dirt Devil in and boy did it suck everything up. So it's not the price you pay for quality. It's the product used rather it be 500 or 60 like I paid for my Dirt Devil and it showed them up. Lol.

I like Dirt Devil vacuum cleaner. It's always done a good job for me. However I find it hard to vacuum a car with them because of the size but for household use it's good.

Dirt Devil bagless vacuum - If I could give this vacuum a negative 5 stars I would. The belt won't stay on and it clogs easily. Having 3 kids and a dog this vacuum was a waste of money. Have had it less than 3 months. Tried to get my money back but no luck. I smashed it in the road. That I give 5 stars.

Had a Dirt Devil for 15 years; worked great, so I didn't hesitate to buy a new one. Bought this vacuum (Dirt Devil 360) last Feb. at Sears. The powerhead right away just was sluggish and did not pick up; got clogged at picking up even the tiniest bit of dog hair. I called customer service and they were surprisingly not very helpful. And the unit overheats at about 10 minutes of running. Useless for me. Don't waste your money on a Dirt Devil product. Go with a company who at least is willing to listen to your problems with their product.

I purchased a Dirt Devil Pet Max vacuum model number UD60167. I've had this taking less than a year. Maybe about 9 or 10 months. Since the day I bought the vacuum it constantly gets clogged up really easily and I'm having to take off the hose that goes to the handle and the lower hose underneath the vacuum and clean them out. Usually have to use a broom handle or a stick or something to loosen up the clog.

I bought the Dirt Devil Pro Express at Target on the 20th of October. Tried it the next day and it just spit out the dirt. Only had it on for a very short time. Called customer service. Agent got the model # I gave her. ON my vacuum, there was a plastic key like gadget to lock in the handle to the base. Agent said, "there is no key". I told her I was holding it and it was in the manual. I asked for a supervisor who said they would give me a new one. Come to find out, Dirt Devil wanted me to pay to send my unit back before they would do anything. This was totally unacceptable. I have never ever heard of having to PAY to send a defective product back. This was AFTER I had gone to some effort to copy and email the receipt to the agent.

I've just about had it with Dirt Devil products. I'm not sure if it's a battery issue or what. I bought a Dirt Devil Hand Vac in 2015. Very shortly the unit would not hold its charge. It had a 3 year warranty. I called and was told to send in the model plate from the unit, they listened on the phone the way the unit lost its charge. I was sent a new model September 2016 and lo and behold the same situation happened, the replacement unit wouldn't hold the charge. This time however I was told I needed my original (from 2015) receipt in order to get a replacement. I didn't have that anymore. I just kept the receipt info from the replacement. Now I'm not hearing anything from them!!! Very annoying! I want my original money back and I'll go and buy something else!!! They have a problem with this unit.

I charge the vacuum regularly. Its stands on a re-chargeable base plate... When use the vacuum it only lasts less than 5 minutes then drains right down to DEAD. I can only get ONE room done at a time. When I purchased the I certainly expected a good 10 minutes of battery life before dying... I would NOT recommend this product at all.

I received a Dirt Devil on Feb 1 2016... On July 17 2017 the handle broke off. I called Dirt Devil and they told me to take it to Riverside Vacuum with receipt and it would be fixed for free. Three weeks later still no part. I was told by Dirt Devil I would receive a new vacuum if Unfixable. Today I called Dirt Devil and was told... "YOUR WARRANTY DOESN'T MEAN ANYTHING! JUST WAIT YOUR TIME." I will never buy Dirt Devil Chinese made crap again.

I bought a Dirt Devil Vacuum for $49 July 11th and on July 15th. The third time using it the cord caught on fire, burned my son and had to use the fire extinguisher to put out the fire on my carpet. I bought it at Target. I called Target corporate, filed a case, and also calling Dirt Devil to complain. I have a case in pursuit with my lawyer for my son's burn, my cost of vacuum and my repairs for my carpet.

If you are looking for a plastic vacuum shaped object that takes up space in your closet THIS IS THE ITEM FOR YOU! I grew up with Dirt Devil & they used to work amazingly. I recently had a Kirby for 12 years. That was the love of my life til she broked. I purchased one of the basic Dirt Devil cleaners and it legitimately spit all the dirt and cat litter (I have cats) back out at me. It didn't vacuum anything! Made more of a mess than actually cleaned. So, I spent a few more bucks and went bought one of those fancy pet hair removal Dirt Devil. I've had it for about a week, and all it does is move the dirt around. It is absolutely USELESS! I will definitely fork out the money to buy another Kirby. Well worth it. DO NOT WASTE YOUR MONEY ON A PIECE OF CRAP DIRT DEVIL! YOU WILL NOT BE SATISFIED!

On 2/22/2017 I bought a Dirt Devil "Breeze Cyclonic" vacuum cleaner for $49.26. I took it home and turn it on to use it. I turned on then turned it off and it would not turn on again. So I did as the label suggested and called Warranty Center. They recommended that I take it to their repair center in Federal Way, Quality Sewing & Vacuum. So I did. And then after a week and a half they had found the on/off switch was loose. And they had tightened it. So a week later I tried it again and it did the same thing again. So I took it back again and this time they replaced the switch. And when I got the vacuum back I could not shut the vacuum off this time. Again they replaced the switch. And again I turned it on and again it would turn off. So I called both emailed and called Dirt Devil and they agreed that what you a "lemon" and they would replace it.

My vacuum cleaner cord caught fire within a year of purchase. A representative at Dirt Devil said I was covered under warranty and instructed me take my machine to their choice of repair shops. AFTER the repair was made I was told I would have to pay for the repair. I contacted Dirt Devil. They would not honor their warranty or their word. These are not the actions of a reputable company, and I will no longer purchase from a company with such poor practices and customer service.

Trying to reach Hoover/Dirt Devil/ Royal, all seem to be the same company, it is actually impossible!! I've been on hold for over an hour this time. The every 15 sec repeat of the suggestion to go to Hoover.com to "Chat with a Live Agent," is horrible. I have not found any "Live Chat," tab on the Hoover site. You can try the phone number from the Hoover site, which is different then the Dirt Devil/ Royal sticker on my vacuum, but it is the same, "all agents are assisting other customers, please hold, or go to Hoover.com to Chat with a live agent or to send us an email", message! I don't believe they employ ANY Customer Service Agents. I did send 2 emails. I had time while on hold. We'll see if there is anyone to answer those.

I purchased this Dirt Devil Dash via Figi's Gallery. The vacuum was operating ok (but didn't clean as well as my Bissell which I was replacing). It has now stopping suctioning at all. Nothing goes into the canister from the vacuum and it is leaving dark marks on my carpet. I can't describe my disappointment. I have begun using my old and simpler Bissell and although it must be replaced it is at least picking up what the Dirt Devil left on my carpet. I will never buy a Dirt Devil product again. I have contacted Figi's to see if I can get a refund but am not holding my breath.

Approximately six months ago I purchased a Dirt Devil 360 ORD handheld cyclonic vacuum. It has not worked any of the about eight times I have tried to use it. Nothing about it works! As it picks up dirt or dog hair it all clogs in the tube and never makes it to the holding compartment. It requires stopping after about half a room and then it requires manually unplugging the tube all the way through. In doing this I have cut my hands too many times to ever try to use it again! There is nothing about the design of this vacuum cleaner that would make it worth putting on the market. Accepting money for this model is unethical. I have tried and tried to call customer service and stay on hold until I'm tired of waiting. Poor product, poor service, no more sales to me!

Purchased their best and most expensive cordless (15.6 Volt Extreme Power) to avoid problems. So far, the opposite is occurring. Dirt Devil did send replacement due to the first vacuum cleaner not being able to hold a charge. The 2nd came in and holds a charge for 10 seconds and dies out. On the way to getting the 3rd one. They simply may have a line of defective batteries. Also, each call to Dirt Devil will invest over one hour of your time. Takes 20-35 minutes for the first CSR to pick up. Not the CSR's fault. It is a company strategy to weed out the majority of calls. Something is not right with Dirt Devil. I will continue to work with them for a solution and will commend if things ultimately succeed.

My experience is similar to Chun of Oak Park and then some. I followed their instructions by charging the vacuum for 24 hours and then I had to call them back for the 2nd time waiting 20 minutes on hold to have them listen while the battery wound down. They agreed and said that they would send out a new Dirt Devil. I waited two weeks, no vacuum. I called and waited again to be told that I didn't send in my receipt. I emailed the receipt to the CS rep while I was still on the phone with her. She told me the vacuum would be expedited and I would receive it in a week. Three weeks later, no vacuum, so I called again. The rep kept telling me I needed another sticker off the vacuum which I had sent in with the receipt the last time. By this time I had lost it and asked for a supervisor, which didn't happen. I then hung up and dumped the vacuum in the trash where it belongs. Don't buy anything from this company.

I was on hold for over 18 minutes... then the rep puts me on hold again for 4 minutes after I told her my Dirt Devil won't turn on. She then started rambling off a business address and phone number for a repair shop. Since I received the vacuum as a Christmas gift 11 months ago and registered the UNIT in January 2016, I thought for sure I would send this one back to them and they would send me a new or repaired one. Boy was I wrong! Not only do they use a third-party repair shop for issues such as mine, they need the receipt! I am unable to get a gift receipt from the store where it was bought because the person who bought it used cash and no longer has the receipt. Who would? Oh I am out of luck. Bad service, bad policy-makers.

I purchased this red stick cordless vacuum one year ago and the battery stopped charging after approximately 6 months. I recently called Dirt Devil. First I got a recording stating to call back during regular business hours... it was during regular business hours! Next I called the corporate office and was transferred to customer service. Without asking when I made the purchase I was told it was out of warranty. I was further told the unit had a one-year warranty starting from the date of manufacture and since it was manufacture in 2014... it was out of warranty before I even purchased it. That was pretty lousy and unethical in my eyes.

Dirt Devil is way overrated. Poor products, customer service and warranty support. The product My Extreme Power 15.6v Cordless worked well only for 2 to 3 months, and I hardly used in that period. It then starts to lose power and holds less and less charge. The charging light doesn't come on despite it is almost dead. I had to unplug the power adapter, then it would turn on. In short, the situation gets worse and worse. It is less than 6 months old.

Dirt Devil Express V6 wet-dry hand vac dysfunctional product! I purchased this hand vac about 4 months ago. It worked well the first few months but then held less and less of a charge. It would barely recharge for use. I followed instructions on the Dirt Devil site about unplugging the charger, waiting, and then recharging, etc. It still would not charge at all nor run. I filled out a form online on their site for problems. They responded that they would offer me a discount if I purchased a new unit. I am angry and discouraged that I trusted the Dirt Devil name and now have no usable hand vac.

Recently bought Dirt Devil... love the look of it... I only wish it would work. Have had it about 3 months - I guess it was a bad deal and I have lost money. I am quite old and find it would be difficult to return. As it is brand new and used only once unsuccessfully I have given up hope.

Overall I'm pleased with the Dirt Devil Featherlite Cyclonic. I like the reusable canister and filters. Plus the cord retracts completely within the vacuum. Great for vacuuming out a car or hard to reach areas, everything in a compact, lightweight, easy to use package. What could be improved are the 'wands'. The universal one that comes with it is terrible. Go to a vacuum store or Amazon and buy a couple of dedicated brushes, and they fit the extension tube perfectly, and work much better.

I will never buy a Dirt Devil vacuum again. This last one lasted only a year and a half. I live on disability and can't afford a new one or to repair the one I have. Thanks Dirt Devil.

I am totally done with this brand. I am on my third cleaner. I am tired of breaking belts, power going off after cleaning one room, and dust coming out everywhere. I threw out the first because the motor started smoking and burned out. I failed to keep the receipt. The second one was when I experienced the power going out. Keep in mind that it worked fine for about a month or two. I bought a third one thinking that the second one was dead. That is when I found out the second just started working again. And now today, the third one powers off also (after one room is done). Yes, I clean the filters and then have to wait until the cleaners decide to work again. I have wasted a lot of time and money seeking out the less expensive cleaner. It is now time for me to cut my losses and invest more money into a better cleaner. Goodbye Dirt Devil (you devil you).

I recently bought a Dirt Devil Vacuum Cleaner from HHgregg around November 2015. And in Jan. 2016 I started having my first problem with it. The belt keeps breaking. You can tell something is melting it & causing it to break. On top of that it powers off if the filter isn't cleaned. Plus only time it picks up is if your vacuuming backwards! How sad! These vacuums are pure junk & I really wouldn't recommend them to anyone! That's really awful. They need to discontinue making Dirt Devil. Don't spend your hard earn money on these vacuums. Not worth a &1.00 if you ask me!

I got Dirt Devil Jaguar Pet in 12/15 & it shuts off after 1 room. I've changed the filter & it still does it. I hate this vacuum!

Dirt Devil Pet Jaquar Upright Vacuum - This machine shuts off by the time I have vacuumed one room. I read all of the complaints about this machine and there seems to be the same issues. I called Dirt Devil and she tells me there is a device in the machine that will make it shut off if it gets overheated. I said "ONE ROOM will overheat the machine." It happens every time it is used. She asked if I cleaned the filter. YES. She said I need to probably replace the filter. I bought this machine March 2015 so it isn't even a year old. I bought a new machine a few days ago, foolishly another Dirt Devil Dynamite II, she tells me the same issue will appear... Overheating if it is used "too much". One room is not too much. When I looked for the serial #, I saw it. "Made in China". There ya go.

Well vacuum has been looked at and been told the engine is gone. There has to be something that can be done. This vacuum I only used maybe 30 times. It's been just 1 yr. I mean maybe 10-15 days over 1 yrs and this is not right... I have tried to call numerous times and get only recording. I NEED ASSISTANCE **... I understand 1 yr warranty and I can see if it were 15 months and on but it has not been over a year by many days. If you pay for over 100 for a vacuum it should last many years as I have with HOOVER and others.

These Dirt Devil Vacuum products are useless, cannot pick anything up and the belts break once a week. The belts are like rubber bands. The worst vacuums ever made. Do not buy.

Bought at Home Depot since it was on sale $30. My last vacuum a bagless Bissel lasted me 10yrs. This one lasted me less than a year. It always overheated and took forever to reset. The filter was clean and vacuum was only days old. Very loud. The lever to the foot up down position broke after 1 week and the belt burnt out before 6 months. I replaced belt. It no longer sucks up. It's now worse in loudness and it shakes? Not worth my $! Seems like it only sucks up when I vacuum backwards. LOL. Don't buy this. Not worth it.

Dirt Devil Featherlite Cyclonic - I could hear a rattling sound inside my vacuum and when I took it apart I noticed the sound was chunks of plastic that had melted off the roller under the belt. Lucky it didn't catch fire. I think I've had it one year but unfortunately I no longer have the receipt so I'm out of luck getting any money back. I won't buy another Dirt Devil!

I carefully followed the directions for assembly. When I got to step three, I could not get the screw in. I tried over and over. Used a different screwdriver, but still did not work. I recruited a friend to help with the assembly. She had no success either. Cannot use the vacuum.

The very first time I used it (on and off about 8 times) the pedal power switch broke off. It's a tiny piece of plastic holding it on and this big pedal. This is so frustrating!!! I just want something that works!!! Really need to clean and the whole device is useless now because of 1 button! They should have designed the plastic thicker and more supportive. Don't they have an R & D department to test weight for a foot and multiple times and angles. I only weigh 135 lbs and pushed on the pedal with my foot where it is supposed to go. Will never buy again and now have to waste time to repair and pay more money to fix it. Very unhappy! Poor, part quality and engineering! Shame on you.

This product seems to be programmed to die after the warranty expires. After the first died, we ordered a second unit because we liked the convenience and size of the vacuum for spot vacuuming. This second unit also died within 4 years but after the warranty expired. According to the company (Royal of Glenwillow Ohio) the charger battery is the problem but this battery is not removable and cannot be replaced. Hence the unit must be replaced every few years. This is a convenient product but very inferior. Will not recommend a Royal product.

I have owned the vacuum cleaner for 2 years. My wife has broken both wheels cleaning the floor. Can you please make the wheels stronger on your upright vacuum? Thank you.

I bought this cleaner last Friday. Spent $170. Difficult to assemble and worrying because parts were flimsy plastic. Extension hose has no suction. It is not clogged because I only tried to use it today. I ran a rod through it three times. Cleaner overheats after cleaning one living room. A waste of money. No wonder Dirt Devil is the cheapest on the market. Save your money and go for a different brand. Customer service impossible to contact. I've been waiting hours for a call back. The grating voice on the recorded message should tell you what this company is like to deal with. Totally useless! Very angry. This senior has just wasted $170 of a low-income pension on a useless article. I was suckered in. Never again!

I was vacuum cleaning a hall rug, and there were things that needed to be picked up by the vacuum cleaner. The first time, the vacuum cleaner didn't pick the things up, and by the third time, I just decided to pick up the stuff off the floor myself, because the vacuum cleaner just doesn't pick up dust, or articles, or anything. I have begun to hate vacuum cleaning because the vacuum cleaners Never pick up the stuff. And this is in addition to having to assemble the vacuum cleaner; and having to put together the "vacuum cleaner" to "vacuum"; and having parts that fall off when you are going up the stairs or down the stairs.

I have had Dirt Devil for about 20 years, and about a month ago, I got a Dirt Devil Vigor Cyclonic Pet Vacuum. We have two dogs, and I really needed something for the dog hair. My complaint is the hose ALWAYS comes disconnected from the vacuum. I'll be vacuuming and think I'm finished, and look down and the hose isn't connected. So I'd have to go over the entire floor again. I am very disappointed with this model vacuum. I'm surprised at Dirt Devil and feel I'm paying for a defective vacuum.

Dirt Devil Breeze vacuum cleaner - Bought this vacuum cleaner at my local dollar store. My daughter put it together because she's the one that always puts together anything I purchase where assembly is required because she's very good at it. She had trouble putting this together though and an important piece broke off for no reason which was plastic and there's no way to use the vacuum cleaner without it. Instructions say don't take back to store so don't know what to do. It costs $60.00 so can't afford to just go buy another one. I'm trying to locate my ticket so I can try to get it returned by mail or find out if part can be replaced.

Upon my second usage the vacuum wouldn't start. I figured it was just very sensitive and cleaned the filter. I cleaned the filter after every usage and even spent 26 dollars on 2 new filters for alternates. After a month of twice weekly vacuuming in a small living space, it wouldn't start. I thought my electrical outlet may have had a problem but it was the vacuum. I put in a brand new filter and it wouldn't start. Good thing I still had the receipt for store credit.... a real lemon!

I just bought a dirt devil totaled brand new at Wal-Mart, $70. I was so excited. First time use - cleaned half my living room, only some mild dust and dirt. The vacuum completely died, just turned off and died. I'm very upset. I'm returning it back to Wal-Mart soon as my husband gets home from works. Dirt devil lost my respect. I will never buy another one.

I have not had any trouble with my vacuum. Up until last week when the cord caught on fire while I was using it. It started sparking and then it had flames coming out of it.

When depressing the on/Off button, vac will not stay on. You have to keep the button depressed if you want to use it. Called dirt devil 1-800 number and was instructed to bring it to one of their repair centers. The repair center wanted $ 55.00 to repair this new item. That would leave me out $49.99 for the cost of the vac-sweeper and $ 55.00 for the repair, total cost $ 99.99. Plus tax on the purchased. This item is suppose to help clean. It does!! It cleaned my wallet of over $100.00 dollars.

I bought this vacuum last June, so about 7 months ago. I have a small 2 bedroom apartment and use it once or twice a week. Today it just stopped working! I've tried it in different plugs to rule out my house but it's not, it just stopped. I don't have money to buy new vacuums every 6 mos! I'm so disappointed and I will not buy another Dirt Devil or recommend. I work at JC Penney and we sell a lot. I won't be pushing these items.

I purchase the Dirt Devil total pet bagless vacuum. I have had it less than a year, and probably have used it 10 times, because I'm hardly ever home. Today the vacuum just went out. The vacuum still even looks brand new. I am very disappointed with Dirt Devil, and I will never purchased one of their products again. That was a very hardworking 75 dollars I spent. Now I have to go out and invest in a new vacuum, & I am going to have to put it on my credit card. I am beyond pissed off, & I will be letting everybody I know not to ever purchase a Dirt Devil vacuum again.

Only the handheld piece does any vacuuming, the bottom picks up nothing, I can go over and over and over a 2mm x 2mm piece of paper and it doesn't pick it up. Literally chucked this at the wall then chucked 5 or 6 other things at whilst screaming because I can't afford another vacuum cleaner and really need it right now as the kids brought home mites from camp. ** this ridiculous company. I'm normally calm but really at my wits end. Thanks to this piece of junk.

Never buy a Dirt Devil. I have had 2. They constantly break belts. As you vacuum, you will begin to smell a rubber like burn. Then a loud crack. The belt breaks. I have had 2 of these Dirt Devils. I can the rotating brush every time before I vacuum. I keep a drawer full of belts and just suffer with it. What a rip off.

I have had two Dirt Devil Cyclonic Vacuum Cleaners and they are horrible. The first one quit picking up and then just stopped working. We took it back to Home Depot and I have had it a month and it has stopped working during vacuuming up after Christmas. Do not waste your money on this.

Dirt Devil featherlight upright bagged vacuum motor burnt out twice. I bought the vacuum for $109 (Canada) within a month use the motor started to smoke, burned out. Local authorized repair replaced motor. He said this kind of complaint-problem was very frequent with this particular brand and model. I didn't use the vacuum for a while, then after a month use it happened again. How can I have Dirt Devil give me a replacement vacuum? I am a senior, cannot afford to dish out $109 for junk that is a fire hazard!

My Dirt Devil Scorpion had defective power charger. I was promised a replacement on November, 2011. Representative said not to use as it may cause a fire in wall. This is a dangerous product. I was told it is on backorder. It is now 2 months later and still no replacement.

It does not vacuum. There is no obstruction in flexible tube. Any ideas on how to repair this, or is this now a throw-away? Thank you.

I bought this sweeper about six months ago for its easy installation. Great. First time using the vacuum, it worked perfectly. After initial use, I found this vacuum to be rather inefficient. The hose gets clogged easily almost every time I use the vacuum, it becomes clogged, and I have to take it apart to get the hose out and free of debris. I have a dog and a cat so pet hair is an issue. I need a vacuum that is good with pet hair which is primarily the reason why I purchased this product, that and the price wasn’t ridiculous. Who pays $500 for a vacuum?

I have a dirt devil that is only 2 years old, I used it and sparks began to shoot out from the front grill area. I called dirt devil corporate office at 12noon today July 25th, and was told that with out my receipt there was nothing that could be done and since I only paid $39 for the cleaner I should just get another one.

I bought a dirt devil en vision at walmart and it only worked for about a month. I took it back to walmart, they gave me another one and the same thing is happening. There needs to be a recall on these vacuum cleaners. The brush where the belt attaches is plastic, the belt comes off every time you try to use it because the belt burns into the plastic and it will not stay on. Thank You.

I was vacuuming with the Dirt Devil Vision up-right. I had the intake hose out using it to clean. All of a sudden my clothing started to be quickly pulled into some area of the vacuum, I started to loose my balance as it was very strong and quick. I was able to kick off the power.

My power head on my vacum by dirt devil has broken 3 times now. I am sick of gettin it fixed every 6 months. I want to know what you people can do for me. Or if anything why this keeps on happening

I purchased a Dirt Devil Model # 086365 at Walmart Cedarbrook Mall, PA. I used it once. Then it wouldn't pick up the dirt on the second use. The belt broke. This is the 2nd Dirt Devil I bought where the belt broke soon after use. I was told by Royal, they will not refund my money, and that I had to buy a belt and put it on myself. I could not find the belt.