Cuisinart Reviews

Cuisinart Single Serve Brewing System - This machine works great until about 1-2 months after purchase when two needles (one entry and one exit) on the machine become clogged. I found out about one of them by reading the troubleshooting section, but the other needle I had to find out by continuing writing e-mails until finally, I got a response that unclogged the machine. This remedy isn't in the instruction booklet however, so it's a matter of getting the right person after many e-mails. I find I have to use a paperclip to unclogged these two needles about every month which can be done, but is not something I should have to do. It appears the machine is poorly designed which is unexpected for a product from such a higher end brand.

I have the extreme brew coffee machine. It works fine other than the fact that the reservoir is in the rear of the machine and the lid keeps coming unhinged. That won't last forever! It will someday (soon) break totally! Then what? After using the machine for a bit, we bought a second one because it worked well and the price was right. NOW, we have two machines that only continue to annoy!

Have purchased 2 identical machines [Shame on me] and both, after a period of 1 yr, have started leaking the hot water all over the counter. How can they continue to sell this machine with a defect is beyond me.

In 2011 we purchased a Coffee PLUS 12-cup Programmable Coffeemaker & Hot Water System. The programming functions never worked properly and within 2 years the coffeemaker began leaking on the counter, small amounts at first. I thought it was just overflow but then in increasing amounts until I realized that it had become a constant leak, and the metal parts on the bottom of the unit were rusted and leaving a stain on my countertop. There's a 3 year warranty, so I paid the $10 replacement fee to Cuisinart and paid the shipping cost to return the unit in October, 2013.

Cuisinart DCC-1000 - I had this very nice coffee maker for about a year and a half and all of a sudden, it started leaking water. I always set up my coffee the night before, as many people do, and then turn it on in the morning. One morning I notice water all over the counter so I did a test and put water in the coffee maker and put the unplugged unit in the sink. Overnight it lost about 1 1/2 cups of water. This could be a fire hazard, I think?

Purchased two different units during the past 5-6 years. First model was DCC1200. The issues being unit would not come on or would brew and turn off (this happened on several replacement units). Then purchased model DCC2850 which failed within a month (would not come on). The replacement unit started leaking water about 6 weeks ago while brewing. Currently in the process of getting it replaced. I like the product when it works but expect a longer life span out of a unit.

I'm using my second Cuisinart 10 cup coffee pot because I returned it due to it producing a lukewarm cup of coffee. I love hot coffee! It didn't make sense that this happened twice. I've put up with this for two years until I just read Ron from Odenton, MD's note. Now I know I'm not the only one. I also didn't realize Cuisinart had declined in their customer service. I will say the only time I get a hot pot of coffee is when I fill the carafe full to make 10 cups. It's steaming hot from the weight. But for just me, I only use 4 cups of water and it's not enough weight to produce heat.

We have a Cuisinart Expresso Maker which stopped working and is covered by a three year warranty. Customer Service advised they would send a shipping label which I could expect to arrive in 3-5 business days. Three weeks and five phone calls later no shipping label. I was so disgusted with the treatment I paid $23.29 to ship the unit back to them. This is simply the worst customer service experience I have known had. Despite being advised they had sent it and on two occasions saying they would e-mail the label which I could expect in 24 hours. Nothing. I think they have good products, but when they breakdown it's very difficult to get they fixed under the warranty.

Purchased a Cuisinart coffee maker for $99. Product was a total lemon. Leaked water out underneath machine and what water did stay in to make coffee, sprayed out from coffee dispenser. Called Cuisinart and they said for a $10 fee they would ship me another and I would have to return the warranty covered machine when I got the box. Couldn't quite figure out why they were charging me $10, but I needed my coffee. I called today to say I never received a return label to be informed that I had to pay the shipping. Went to post office...$49 for shipping? So, I paid $99 for machine that never worked, $10 fee and now I'm expected to pay $49 to return the thing? I called customer service and their only answer was 'did you read the warranty book'? I asked them if this made sense to them and they said 'no, not at all, but that is Conair!' Scam of a company! And you wonder why the owner is worth $3.6 Billion!

CUISINART 12 PROGRAMMABLE THERMAL COFFEEMAKER DTC-975BKN - Received this for a Christmas present... I have had a Cuisinart before this one.. I have to constantly make sure the top is securely on, otherwise I will wake up to 8 cups of coffee on the floor counter and wherever else it empties onto! I am deeply disappointed in it and will be replacing it tonight.. After 6 times since December, I am finished cleaning up coffee instead of drinking it... This is the first coffee pot that I have owned that has a mind of its own. Since it was purchased off of Amazon I do not have a receipt, so I will be out the coffee pot and the money...:(

I had a SS-300 coffee-maker that stopped working. Called the company for in-warranty repair, and was told that it was discontinued. Not only that, I would have to ship it to the company at my own cost and at maximum would only get company credit for half/lower than half of the retail price I paid to buy it. 3rd party customer service and the least helpful people I have ever spoken to who did not have any email information for any of the higher-ups. Would never buy a product from Cuisinart EVER again.

I bought my food processor off Amazon and it doesn't have a serial number on it. Now I have to pay for shipping my DEFECTIVE 4 MONTH OLD machine to the company for a replacement. What a crock of crap!!

A month ago I purchased my third Cuisinart coffee pot over the past ten years. I have never had an issue until now. The first time I used the DCC-1200 to make coffee, it started making a strange ticking noise after completing the cycle. I emailed customer service and was told to pay for shipping of a new coffee pot and shipping fees of the defective pot back to Cusinart! That is unacceptable for an $80.00 purchase! I called to speak with a supervisor after the customer service representative was rude to me and she was not any better. After ten years of buying Cuisinart coffee pots, I will be changing manufacturers! I will never purchase a Cuisinart product again. Very disappointed in the company!

We purchased a Cuisinart DTC-975BKN 12 cup programmable coffeemaker in November of 2013. In December of 2014, slightly more than one year into the three year warranty, the coffeemaker failed, with water leaking out of the bottom of the unit. I contacted Cuisinart Customer Service and was told that they would send a replacement, but that I would have to pay $10 for shipping and handling. In addition I was told that I would have to return the defective unit at my expense. The shipping charges for the return came to just under $20.

I had been a long-time owner of Cuisinart coffee makers with never a complaint. So when it was time to upgrade, I chose the Cuisinart Thermal 10-Cup Programmable Coffee Maker. It looks nice and makes good coffee, BUT the thermal carafe leaks like a sieve. No mater what position I poured from or how slow or fast, I left a pool of coffee on the counter. Additionally, the coffee right after brewing was only lukewarm. I pre-heated the carafe and my cup, and the best I could get was 147 degrees. I called Cuisinart Customer Service and the rep said they had never had a complaint about this model and that they guarantee a temperature of 181-183; so I went back to my Bed Bath & Beyond and exchanged it for another, thinking I had gotten a lemon. Same identical deal with the second.

Series DCC-2000 Coffee on Demand - We love the practicality of this coffee maker design, however the o-rings in the reservoir begin to deteriorate after two years and little black specs (that appear to be coffee grounds) begin appearing in your coffee.

I bought a blender from Cuisinart last week when I was travelling in NY and when I arrived home last weekend back in Brazil, I noticed that the blender was not working. It should be totally unacceptable to Cuisinart to sell a non-working product. I tried to get in touch with Cuisinart, both in Brazil and US and now what I heard is that the warranty is not applicable outside the US. This is not the information written in the warranty provided with the blender!!! In the warranty, some exclusions are detailed and no reference is made to products to be used overseas. Now I have a rubbish workless blender, in which I spent quite a few dollars. What should I do with it? Simply throw it away? If it worked for a couple of years and stopped, yes it would be bad, but at least acceptable. But having a NEW blender that never worked and now is useless is totally unacceptable.

Two coffee makers used mostly only on weekends at the cabin. After about one year the heater/ brewing stopped. Had used filtered water and even cleaned as recommended w/ vinegar to avoid calcium build up. No way to fix the unit, so it's landfill once again. Bought at Costco and telling them to stop selling such junk.

Purchased a Cuisinart coffee maker. Machine stopped working. Notified company which sent me a new one. Sent back old one. Guess what? New one also faulty. Made in China. Company 'reneged' on sending me a third one. Said hadn't received 1st one. Untrue.

I purchased a Cuisinart coffee maker which cost over $100. After five years the machine is not turning on. I contacted Cuisinart and explained the problem. They refused to compensate for the machine and they said there is nothing they could do. They also mentioned I could not send it back for repair. A coffee maker should last much longer than five years specially at a cost of $100. Cuisinart need to have a better policy for the consumer. Consumer beware!!! A $100 machine should not be disposable when it breaks but should be fixable.

This Cuisinart DCC1200 coffee maker is not designed to last over 3 years!!! DON'T BUY IT!!! It is leaking on inside on the bottom and I'm afraid of a fire. Since I contacted the company they said the warranty is over 3 years and they cannot fix it. My Mom's coffee maker is over 15 years old!!!!! It's not a cuisinart!!!

I bought a top of the range food processor in 2009. It was meant to last for ever but it stopped working. Obviously I lost my receipt but when I called I got through to a friendly operator who immediately agreed to pick it up the next week and deliver me a brand new top of the range one. They even called on the day to say when the driver would arrive and to call if I had any questions. I don't often write reviews and usually they are negative because it's common to get rubbish customer service. I am happy to say that Cuisinart are my new favourite company!

After only four years of use, I have entered my kitchen to find the coffee has leaked all over the counter. I have had two previous ones and they just stopped brewing. This one did too but the leaking coffee is a new thing. I have read online comments that many people have experienced the same problem. In fact Amazon has theirs under review.

I ordered a part for my food processor from the Cuisinart website in mid-November 2014. I have been getting emails every once in a while saying that the item is back ordered and to please confirm that I still want it - which I do every time. Now almost three months later, I receive another email saying that the part will actually not be coming in at all but I can order a set/kit that has the part in it. So I call to get the price and order the item and am told that they don't actually have the kit in stock. Really??? So I ask when it is expected to be in stock and am told that they are just a vendor and I will have to call Cuisinart. When I call Cuisinart, they tell me that they don't have the part and to just search online. Then they tell me that they discontinued my particular model, essentially forcing me to buy an entirely new food processor instead of a $25 part. Looks like I will be shopping and doing everything I can to avoid Cuisinart!

I used my Foreman grill unit I wore it out and then purchased a Cuisinart as a replacement. It was a waste of my $99. The cooking plates couldn't be cleaned. It cooked unevenly. I gave it to an indigent friend instead of complaining and aggravating myself. She cannot use it either. I had a small Cuisinart, but wanted a larger one to process my kosher for Passover foods. I got a dc 11 model and loved it. I store it away when it isn't Passover and only use it during that holiday. But I loved it so much that I bought a second one. It was a total dud as the food container is impossible to install for use. It was too long ago for me to find receipts. So now I am using the Passover one year round and just. It using the other. I have no idea as to what to do with the malfunctioning one. Any advice?

Have bought percolators for years. The last 2 I bought broke within a year. They are not cheap either. I can get no one to return my call. Sorry to say time to find another brand. I pay the extra for a quality product. This is not.

Purchased a Cuisinart citrus juicer three days ago. Unit is small and works ok, but the juicer is made of a black plastic and after the first use, a white haze remains that I have been unable to remove. It says to clean the juicing parts with soap and water and to not use abrasive cleaners. I have removed about 98% but it takes lots of work with a dish cloth and detergent and then you can't get into the tiny holes and crevices to make it look clean. Also, you have to clean it every two or three medium oranges you juice.

Purchased a Cuisinart Chef's Classic 11-piece cookware set a few months ago. It was purchased to add to the well-used stainless pots and pans we already have. Not for frying, braising of anything. Everything sticks to it and it is almost impossible to clean and make look nice again. We have dual ranges in our kitchen (1 gas Viking 48" and a Dacor 36 electric ceran). I called about the burned on and sticking problem and the very rude customer service person replied that this is CHEF quality cookware, and the problems is I don't know how to cook properly. I was told to start with the gas at the lowest setting and not to use an electric range. Makes no difference, stuff burns on the sides and sticks to the bottoms no matter how slow or how constantly it is stirred, or attended.

Cuisanart does not service or repair its Electrical Can Openers. These products should be either services or repaired by authorized shops or company's own service centers. It is surprising that a company of Cuisanart's stature does not have a corporate social responsibility or environmental awareness to provide such service. It is suggested me to throw this product and get a new one. It is simply creating and encouraging consumers to throw their malfunctioning products away and contribute more to our electronic waste than repair and recycle old parts on its Electrical Can openers.

DCC-1100 coffeemaker - We have owned 2, both had the same issue. After 18 or so months of use, burning smell came from plate. 1st incident I thought may have been due to overfilling reservoir so we replaced with 2nd. 18 months later we smelled wires burning and kitchen smoking. Called Cuisinart and they offered to replace maker with same model! Declined their offer and they directed my ticket to "corporate." Someone would return my call within 5 days. Have yet to hear from anyone. Emailed marketing and will continue to pursue action. This is an unsafe model and Cuisinart should act now!

We purchased an EM-200 just over a year and half ago. From the start, we had issues. The first unit failed, and we sent in back after three months use, and we did get a second unit. We had to pay for shipping. The second unit failed, and we shipped it back, again paying for shipping. The third unit failed, and we shipped it back, and paid shipping. Now, the fourth unit has failed! Even worse, despite having this fourth unit for less than nine months, we are being told it is "out of warranty" as they resort to the purchase of the first unit. So, the FOURTH unit we received in May 2014 (build in March 2014) is now broken, and out of warranty! This after spending $300 for the original, and now over $75 in shipping. Contacting the company achieves nothing, and you can see they have an "F" rating with the BBB. Run away from this company as fast as you can!!!

I received the Cuisinart Coffee Plus beverage system last Christmas (2013) and on 1/9/15 it stopped working. I can't believe that after 1 year this $130 product just up and died!! It's not like Cuisinart is a cheap brand. I just never would have guessed after a year this machine would be a throw away!! The coffee side completely died yet the hot water side still heats. I really wish I knew how to save this machine cause I loved it! Anyone have any suggestions? Is there a heating element that can be replaced?

Our DCC-750 coffeemaker gave off a clicking, then buzz sound before smoke from burning plastic rose from the carafe area. As we have our breakfast in the kitchen near the counter where this thing sits, I was able to unplug it and remove it to the outdoors before doing any additional damage beyond the acrid smoke. With the other cases here, there is an obvious defect that needs to be addressed!

1/4/15, after brewing completed, coffee maker crackled & smoked, electrical odor evident. Machine removed to outdoors. 2 year old Cuisinart model DCC2205, defective coffee maker, currently seeking recall information.

Cuisanart coffeemakers use a sure-to-fail metal fuse connector. After a few months mine started stopping during its cycle. I took mine apart because I went to a tool store to find a type of screw driver which is hard to find. Cuisanart planned it that way. They don't want you to try to fix it when it quits. After cleaning and some adjusting it worked for two more months before it started stopping during the brewing cycle again. Some people have redone the wiring but I am done with their products. Today I bought a new machine and the Cuisanart, which works if you turn it off and on every two minutes, sits in my garage for the garbage. I will never buy a Cuisanart product again. I did notice that the most recent version has a screw change on the bottom but too late for this guy. Their pay shipping hassle is not worth the time. They should have done it right the first time.

Cuisinart SS700 Single Serve Coffee Maker -K-cup. My coffee maker just stopped working, it does not brew a full cup of coffee. I tried calling the manufacturer, but they said that my machine is out of the warranty. So I am out of luck and would have to purchase a new one.

Cuisinart DCC-1150 - We have had at least 5 of these machines. The early units lasted for a good while - 2 years or so. The later units last about 5 - 9 months only, and then begin to grow very weak in length of brewing cycle time. It will progressively take more and more "attempts" at getting all of the water to turn through on the cycle. As a engineer, my opinion is that the thermal protection device is very cheap and "wears" out after only limited home use. Very disappointing, as the basic unit we like. We had our latest one replaced under warranty, and the new unit worked for only 5 months! I called customer service and they were no help at all - wanted us to pay shipping again. I told the agent we were finished with them.

I bought this blender almost a year ago and two months after I purchased it, the blade broke and had to be replaced. This past week I was using the blender and smelled something smoldering and it was the blender. The wheel where the blade had broken off and was burning. I called the company and got no results. I looked the product up in recalls and didn't see the exact blender but another one from Cuisinart with the same problem on recall. I purchased this almost a year ago at Macy in Saugus, MA.

Have owned the Cuisinart DD 1200 coffeepot for about 3 years. It had been on this morning for about 2 hours when I heard "clicking" from the kitchen. When I got to the kitchen, smelled burning electrical wires and saw smoke coming from the unit. The coffee in the pot was starting to boil. The unit had powered itself off (nothing on the digital display). Ran to carry the unit outside and allowed it to cool down. Called the 800 customer service number and they stated that this was "the first reported kind of trouble with this unit" and they would be willing to replace the unit if I mail back the power cord. When I explained that we have two homes and a Cuisinart unit in both, and that I was worried that a similar problem could occur with the other unit, the rep told me that since there's no known problem with the other unit, they would not do anything "until that unit experiences a problem". I explained that if I hadn't been in the area when the present unit malfunctioned, it could have resulted in a devastating fire, the rep still stood by the statement that until there's a problem, no action would be taken on the second coffeemaker.

My husband bought me a Cuisinart coffee maker for my birthday. I was really happy but that didn't last. The coffee maker broke down within a few months. Tried to take it back with receipt and they said warranty was only good for thirty days. So we're just out 129.00 and we really just wanted it replaced.. now we're just without. Thanks.

Cuisinart Coffee grinder Model CCM-16PC1 - My husband reports that yesterday, 12/01/2014, the coffee grinder started up on its own twice. There was coffee in the receptacle, and it was plugged in. He solved the problem by unplugging the machine. I've been concerned about strange encounters of the spirit world since this report. Generally we always have the machine plugged in, and it is fairly difficult to turn it on. The coffee catcher has to be snapped in very well.

The white lines and cup numbers wash off the pot in the dishwasher; however the lines and numbers of my Pyrex measuring cups which have been through the dishwasher for many years are still perfectly visible. Come on Cuisinart, you could do better.

On November 30, 2014, the coffee pot started smoking from the bottom area and I could see a red ring glowing on the bottom plate. I immediately pulled the plug! The smoke smelled like burning electrical wires. Here are some ongoing issues I put up with prior to the fire: the carafe leaked when you tried to fill your coffee cup, the coffee pot leaked underneath, the black 'paint' flaked on the hot plate. Purchased from Best Buy on 8/19/2011, it died on 11/30/2014 (approximately 3 yrs and 3 months). Also, I plan on calling the 800 number to voice my concern. I believe they discontinued the DCC-1100 series. *BUYER BEWARE, YOUR SAFETY MAY BE COMPROMISED.

This coffee maker was a great idea but I am on my second one and the coffee is still not hot enough. I emailed them when first one was 158 degrees and they asked that I do a cleaning, which I did. No results so I was advised to return it or send it back ($10 each way). I returned it to store and second one does the same thing...165 degrees. I assume I can just return it to the store but what a waste of time. I now assume this is a general rather than a specific problem with this coffee maker.

Two weeks ago I made morning coffee as per usual. Took a cup to dining room and 20 minutes later heard a noise from kitchen. I thought it was ice maker so I did not respond immediately. After a couple of minutes it got very loud. I ran into the kitchen to find my Cuisinart coffee maker boiling very hard with smoke pouring out around the pot. Removed pot to sink and unplugged maker [red indicator light was off]. Smoke was very acrid and reaching the ceiling. When I picked up the maker there was smoke pouring out the bottom as well. I took it outside and tossed it into the yard. It sits under a wood cabinet and I never worried about it being left on when I went out. SCARY! and disappointing.

The alarming side is that should I have programmed the coffee maker to make coffee just prior to my waking up or if I had walked out the door with the unit plugged in after the brew and warm cycle had finished. I think that this would have been a very bad situation. I am disappointed to say the least. I certainly won't purchase this product again after reading the great number of people who have had the same experience.

The machine turns off while brewing and the heating laminate is peeling. When I reported the problem they would not replace because it was past the warranty. They said they would not be held liable if it caught fire because they told me not to use.

I've had this Cuisinart coffee maker for about 4 years now and use it daily. Absolutely LOVE it! No other coffee maker I've ever encountered keeps the coffee nice and hot for 2 hours without making it taste like burnt grounds. This coffee maker is truly the best. However, lately, it turns off halfway through brewing. So far, I've been able to psyche it out by turning it back on one or two times during the brew process and that has worked. I am afraid a house brown out may have messed with the electrical component? Anyway, I'd like to call Cuisinart, but the unit is 4 years old. We have a bit of an older model at work and we use that baby 4 times a day for 5 years, and it's been working like a champ! The work Cuisinart has overflowed the coffee once or twice, but I think that is user error, overfilling the grounds and clogging it, and also we hadn't used the cleaning cycle in years. It happens when it's overfilled with grounds only.

I ordered parts for my very old, but very functional food processor. I have gone around and around with a Cuisinart authorized dealer, and Cuisinart direct and am getting NO satisfaction. This has been going on for 4 months. They sent the wrong parts THREE TIMES. Cuisinart has a 30 day return/exchange policy. My fault - I did not call sooner on the third try. However, THEY are the supposed experts in which parts I need (and yes I gave them model numbers and so on). Anyway, these are parts they stock and sell all the time. But because it's a "policy" they are not willing to work with me. BAD POLICY. So, Cuisinart - I am going to buy a new food processor, taking my $500-$700 to another company, Breville. I would have purchased another Cuisinart once my old one no longer worked. But too bad. When my Cuisinart coffee pot stops working - guess what?! I will NOT replace it with a Cuisinart. I will not purchase a Cuisinart product again. And I will make sure that my friends and family, know what poor customer service and silly policies Cuisinart purports.

I have used this DCC-1200 Series Brew Central Coffee Maker by Cuisinart for about 2 years with no problem. Primarily used to brew 4 cups once per day. Last time I brewed my usual morning coffee, I didn't hear the beeps that the coffee was ready but instead heard a strange gurgling noise from the kitchen and found the coffee in the carafe boiling - a rolling boil. Unplugged the machine. Next day, plugged it back in and tried to brew a pot while I could watch it. Clock still works but the coffee maker - absolutely NOTHING. I am surprised and disappointed in this Cuisinart product. Time to go back to Consumer Reports site... then get a Mr. Coffee.

I paid $120.00 for this piece of junk. It had a 3 year warranty and at 3 1/2 years the product just died. They will do nothing to help me and told me to take it to a small appliance person. I will never buy another Cuisinart product - EVER.

I smelled a burning smell when I got up. I checked everything I could but I wasn't able to locate the cause. When I went down later for breakfast I smelled it worse and noticed the coffee maker was burning. When I unplugged it and picked it up to move it the entire bottom warming plate crumbled out and I could see the wires in there. This product should be recalled immediately. I just read about 10 reviews that said the same thing. Don't buy this product. It works great for a while but it is not worth dying for!!!

I purchased a Cuisinart French Classic Tri-Ply Stainless 10 Pc. Set from addvantageusa.com. I love this stuff. The heat spreads quickly and evenly. The handles are nice. Stainless does not mess up the taste of my meals. It is easy to clean. Seriously, I love these pots and pans!

My Cuisinart DCC-1200 coffee maker is at my business. My wife gave it to me on my birthday, in 2011. It looks great, and makes great coffee. I only make 4 cups of coffee daily, M-F. This morning, instead of hearing the 5 beeps signaling that the brewing is finished, I heard a popping and cracking sound and smelled burning wires. I immediately unplugged the machine and removed the carafe, as the coffee was starting to boil. Apparently, the thermostat for the hot plate malfunctioned and the plate was in the initial stages of a China Syndrome. The coffee maker sits on a wooden shelf, which likely would have started burning if I had not unplugged the machine. I think it may be safer just to buy a really old Mr Coffee machine at the Goodwill store. At least maybe I could find one that wasn't made in CHINA!

I purchased this brand new on ebay from a dealer February 23, 2014 and today, August 25, 2014 it just stopped working. I still have the stickers on it!!! This has only been used about once a month to grind a pound of coffee as I only drink a cup a day. I will not buy Cuisinart again! I don't fault the seller because they couldn't have known that a well-known brand like this would be defective. But I did pay $45.00 for it and I'm NOT happy.

I was awakened at 3:30 am this morning to a strong electrical burning odor. It appeared centralized in the kitchen, but I was unable to locate exactly what was burning. I unplugged all appliances and aired the house out. It wasn't until morning when I plugged the Cuisinart Keurig (SS-300 Series) coffee maker back in, when I smelled that pungent electrical burning odor again, and it was coming from the machine. This is a single-cup unit without a timer, that has sat in the same place since I got it last month.

I LOVE Cuisinart as a Brand and HIGHLY RECOMMEND them!!!!! Their Customer Service Department was very helpful and professional. I sent in my Food Processor that was almost past the 3-year warranty and THEY SENT ME A NEW MACHINE!!!! Cuisinart really stands behind their warranty!!! The motor is guaranteed for 20 years!!! I LOVE THIS COMPANY and will always be a loyal customer and cheerleader for their products. The parent company is CONAIR!!!! Yeah CONAIR!!! I cannot say enough wonderful things about Cuisinart and CONAIR!!!!!

I have had my coffee maker about a year and all of a sudden it is taking way too long to start brewing and then it does not always empty the water reservoir. I brew 4 cups and do as instructions. I am really disappointed with it especially considering the cost.

Excerpt from my report submitted to US Consumer Product Safety Commission:

Purchased this unit and within three months it stopped working. Got a replace from where we purchased unit and it worked fine for about six months. Now when you set the programmer to start the coffee, that part works HOWEVER the unit turns itself OFF so the coffee doesn't stay hot. ALSO, sometimes it doesn't run all of the water thru the unit to make all of the coffee. You have to switch it over to the "on" cycle to get it to finish making and to keep the heating unit on. Definitely NOT impressed with this unit and definitely NOT worth the extra to pay for the Cuisinart (name doesn't always mean better).

Cuisinart Coffee Maker Model DCC-1100 - I purchased my coffee maker in Dec. 2013. Within 3 months my heating element went out. After calling and finding out they would replace it but only if I would pay shipping both ways, which was $11.00 each way, $22.00 total, I decided to go ahead and pay the shipping and get a new one. I received it approx. May 1st. My auto program didn't work from day one and now July 3rd woke up to water all over my counter. Again I called. I would need to pay shipping. I argued that this was a faulty replacement. I shouldn't have to pay shipping again - they would waive the 1st shipping but I would have to pay to ship mine back - what a crock! Do yourself a favor. Do Not purchase a Cuisinart coffee maker. Mine is going in the garbage!

Purchased the item in Jan. 2010. Returned in Dec. 2011 because the coffee maker was leaking most of water from the bottom of the unit. A new unit was shipped Jan.2012. Coffee maker started leaking again in March of this year. Contacted the customer service dept. and was promised a response, as of today none. Last date requesting a help was Jun 5, 2014. After researching online found this was a design flaw. I feel that they replaced my unit with the same design flaw.

Came downstairs to burning smell. Had made coffee already, but machine was now turned off, only plugged in. Glad I was home because smoke was pouring out of hole on the inside of lid. Wasn't new - eight years old. 12 Cup Programmable.

Cuisinart blows. Will never purchase another product from these people again, ie: coffee maker, food processor, or toaster. All that I have purchased have gone TU in less than a year. The company is of no help at all. Premium prices for MADE in CHINA garbage!!! Bought the same of the aforementioned from other companies and they are still going strong with no issues.

I love our carafe-free coffeemaker and it's great when it doesn't leak. It doesn't leak every time, but it's a mess and waste when it happens. Sometimes, there's a small puddle of water on the counter and other times, 8 cups of coffee leak out onto the counter and floor. Shopping today.

The very first time I used the Cuisinart Coffee Plus... I was attempting to flush cold water through the machine prior to first use, as directed in the instructions. The unit did not want to turn on. I unplugged it and pushed the on/off several times and, just when I was about to give up, the blue indicator light came on. I shrugged this off as a first-use glitch since it seemed to be working and left the room.

Cuisinart DC-7900 - Pretty simple, was making coffee this morning and smoke started to come from the bottom section... not good. I was actually in the kitchen, so I was lucky enough to unplug it and take it outside. The entire bottom section looked like it was melting away. WOW... if I was at work and the timer went off and my wife and son were in the house and not awake yet, could of been a different situation. Of course fire alarm would sound, but I am guessing a small fire grows quickly. So, no more Cuisinart for me!!

We have had our coffee maker a little over a year. We bought it from Lowes. For the last 3 months at random times, the grinder comes on and off. Once while I was making coffee without the grinder, the grinder came on mid cycle and would not shut off. My husband was able to get it off that time. The next morning it came on again by itself. I unplugged it. This is the freakiest thing I have encountered in a household product. From the reviews, I am not alone. These makers are too expensive to be so bad. I had a west bend percolator for 20 years. That was a coffee pot!

I finally found a way to get my Cuisinart coffeemaker (10 cup) to stop overflowing all over the counter. I now stick a knife under the pot at the front while the brewing takes place. The knife blade is just thick enough to force the little gizmo inside the plastic basket-holder up a bit so that the water flows more freely into the pot. No more overflowing. Looks a little weird, but what the heck.

Up until last night we never had any problems with our Cuisinart DCC-1100. Our coffeemaker had been off for two hours. The auto brew function was not set. My wife was already asleep, I was heading off to bed when I smelled burning plastic. As I entered the kitchen, I could hear "boiling" water and observed smoke coming from the coffeemaker. It was the four cups of coffee unused boiling in the pot. I quickly unplugged the unit and took it outside.

I purchased this Cuisinart Grind and Brew because I had owned the previous model and really enjoyed the coffee it made. Unfortunately after returning the third Grind and Brew machine, I decided that after three strikes it was time for a different brand of coffee maker. This machine made great coffee and has the ability to hold several days' worth of beans in the hopper. I also like the design, not too institutional. The problem was that the grinder on all three machines stopped working after several months. I read the instruction booklet and followed all the directions to clean the bean shoot regularly, doing it every two days with the last machine and still the grinder stopped functioning. With a redesign of the grinder, this machine could make a comeback, if they don't wait too long!

We purchased this Cuisinart Coffee maker FIVE months ago from Younkers. I usually have it programmed to brew coffee a half hour before we wake up. However, thank The Lord I forgot to do it last night because a few minutes after I turned it on to brew, I heard a pop and crackling in the kitchen. I walked in to find the coffee maker smoking and crackling AND the SMELL, was just awful!!! I immediately unplugged it and ran it outside where it continued to smoke for several minutes. We have a two story home with all the bedrooms upstairs. I have two small children and this coffee maker should NOT be on the market anymore!!!! PLEASE recall it. I can't imagine how this would have turned out if I had set the timer like I always do, and was sleeping during this horrific event.

I purchased a Cuisinart DGB-650 top grinding coffee maker and it worked well for about a year. It then started refusing to turn on at times. The other functions seemed to work OK when I could get the machine to turn on. So we purchased a Cuisinart DGB-700BC, the Burr Grind Coffee maker and put the other machine away to use as a back up unit. I take very good care of my makers, cleaning them at least as often as recommended, calcifying them as directed, etc. After less than 6 months, my very expensive Burr Grind unit began to occasionally fail to pump the water out of the maker into the coffee pot, then at about 6 months after purchase, refused to pump water out at all.

Model DCC-750 - A pot of coffee had just been brewed when I heard a loud pop and began to see smoke billowing from the bottom of the unit. It was unplugged and put outside until it stopped burning. From the reviews on the internet, there is a definite defect with this product and should be recalled before someone is burned or their home is destroyed by fire. This model was purchased at JCP.

Thought Cuisinart was of good quality. I've purchased their coffee pots and Burr bean chopper and had no problem until a year later the pot just surprisingly turned off after brewing. I've sent a request to the company to find out why it's behaving like this. So far, no response. Whatever happened to customer service in this country. Companies don't care anymore and won't stand by their products. Sad!

Purchased the Cuisinart Soup Maker Blender. Used it 3 times and the next time it won't power on. Called customer service and they gave me a repair reference number to send it in for repair. We sent it in and received it back in 2 weeks in the same condition it was in before. Cost $25 for shipping to get it repaired and it still doesn't work. I thought Cuisinart was a first class company that makes quality products. Obviously I was wrong. I will not purchase another Cuisinart product.

My wife started the coffee maker and minutes later called me frantically that the coffee maker was on fire. When I got there seconds later it was making all kinds of noises as in shorting out and was engulfed in smoke. No I didn't see any actual flames but the base heating disc was glowing red and no doubt would have caught fire.

I had made coffee in my pot, and it was fine. I have used this pot for close to a year. I overheard the crackling in the kitchen, smelled smoke, quickly had unplugged the item to take outside. No flames. Looked up Cuisinart's number to see if there was a recall. Explained my situation, sending me a new pot on 7-10 days. I just have to cut off the cord, send it to Glendale, Arizona. Very pleased with the customer service.

If you can, avoid purchasing Cuisinart appliances at all costs!!!! I have a Cuisinart PowerBlend Duet that is brand new and stopped working after the first dozen times of gentle use. The reviews on websites show this to be a consistent problem. I also learned that you can send the product back to the company. You pay for shipping and and handling both ways, and most people had the product work for a very short time after its return! Don't waste your money! I wish that I would have read the reviews before purchase. I also have a Cuisinart coffee maker that stopped brewing coffee after owning for a very short time. Literally used fewer than 6 times! Please learn from my mistakes and read the reviews prior to purchasing these electronics! Steer clear of Cuisinart....

I purchased a Cuisinart coffeemaker in December 2012 at Williams-Sonoma. This morning when I made my pot of coffee, I thought my house was having an electrical fire because of the smell. I realized it was coming from the kitchen and eventually figured out that it was my coffeemaker, which had shut off but was still making hissing noises and smelled like plastic burning. I immediately unplugged it. Just as all the comments on this site say, I am just glad I was home. It is a programmable model (I think CBC1600), but I could not find this model listed anywhere.

During a brew cycle of my Cuisinart Coffeemaker DCC-750 it began making a popping and sizzling noise and began smoking smelling of burned plastic and the heating plate turned bright red. I unplugged the machine and took it outside where it continued smoking for several minutes. I understand Cusinart is not taking responsibility for these incidents; therefore, I reported it to the CPSC.GOV and recommend anyone who experiences problems with their coffee maker REPORT IT TO CPSC immediately. They need to recall these appliances (and other models) ASAP before there is a fatality.

I sent back my original Cuisinart coffeemaker DCC 2800 because it simply stopped working after only a year and it had a 3 year warranty! I was charged $10 before the replacement could be sent, and was told to send back the broken model in the box containing the new coffeemaker. As would any logical consumer, I expected there would be a return prepaid shipping label, as is the custom with most warrantied merchandise. Therefore, imagine my disappointment when there was literally no return label (not even an address on a slipshod piece of paper)!

I purchased a Cuisinart 12-cup coffee maker in Dec 2013. I had just come back to the house after dropping my kids off at school. The coffee machine was off but I heard some crackling. I went to check on it, thinking I might have accidentally hit the on button after rinsing out the coffee pot, but saw that it was off. Minutes later, the crackling noise continued so I went to unplug the machine and saw black smoke coming out of the back of the machine. The black smoke got worse and smelled of burning plastic. I quickly threw it outside into the snow. I later returned it to Williams-Sonoma where I purchased the machine. Ironically, there was another customer returning the same coffee pot because she had read of the same problem. It scares me that Cuisinart has done nothing about this problem. Had I not come back to the house (by the way, my dog was still in the house!), I could have returned to a horrifying situation. Please do not buy a Cuisinart coffee machine!

Bought a Cuisinart coffee maker and the heating element failed in about 6 months. Used it probably once a day, 5-6 days a week. Cuisinart customer service was easy and they sent me a new unit - even though I had to pay to return the bad one. Well, now the new one has failed in the same way as the first after about 3-4 months of same use. It's sad a brand like this has this issue. I don't want to go a third round. I want a reliable product. Any suggestions?

Recently bought a $90 Cuisinart blender and true enough it was just good to look at but gave no performance, went dead after 3 months. I reached out to Cuisinart for help and was told to send it to the warehouse and pay for shipping and repair cost for their badly made product. I may be stupid once but twice - no never. Never going to buy Cuisinart products - they broke my heart.

I have cleaned the hot water side of my coffee maker with white vinegar so many times, I actually used a gallon of vinegar and there is still something coming out in the water that I will not drink. We have had this for a year and the water part has been so gross since day one. It is like slime coming out. I do not know any other way to clean it. Any suggestions????

Made video of malfunctioning coffee maker to YouTube. Cuisinart's reply: look, here's a fancy model. Please inform us on what's been done about the ones that have caught on fire? If you insist on learning from your mistakes, purchase fire insurance.

The Roaster was $45.00. The first time I cooked in it, the Stick Free lining came out in my food. I baked a Pork Roast in it. I sent photos to Cuisinart. They sent a return email asking the "color and model number". The color was obvious by the photos and there is not a model number on a baking pan! I called Customer Service. They asked me to pay shipping to Cuisinart and send a $7.00 check to pay for my return postage, in case they do find a defect and send a new pan. She argued with me that the defect was my fault. That they only have certain rules regarding shipping. I pay both ways. The metal lining was in my food. I am calling an attorney to seek restitution for a potentially hazardous substance being released into my food. It ruined a $15.00 roast as well.

Following routine use of the Cuisinart air popcorn maker, my husband and I became simultaneously nauseated. Reasoning that we both ate different foods and different locations and times, the only commonality was the odor produced while making of the popcorn. I did not eat any popcorn, but still became nauseated at the same time, thereby making it an inhalation danger. The CO detector did not go off, but I think we need to have the machine tested in a lab to see what fumes it gave off to make us so sick… We keep checking our dog as he is much more vulnerable. Has anyone else had similar experiences? And if so, why have they not been pulled off the market??

I have a 4-cup coffee maker that has a watery black, ink-like moisture that clings to the bottom of the carafe. Have written to the company and so far no explanation.

I have owned many Cuisinart products. Each has broken, shortly after receiving them. The name Cuisinart used to stand for Quality. But now, it stands for Garbage. I had the coffee maker with built in grinder. Within the first few months, the grinder broke, then the timer stopped working, and eventually it got to the point where it would brew a couple cups of coffee and then turn itself off. So I'd have to stand by the machine and keep turning it back on, till the cycle was done. I was so happy to throw that thing in the garbage.

I received a Cuisinart model DCC-750 coffee maker for my birthday a year and a half ago as a gift. My eleven-year-old son and I were in the kitchen while the coffee was brewing, and suddenly he's yelling "Mom! The coffee maker is smoking!" I unplugged it and removed the carafe only to watch as the Teflon of the burner curled up and turn red hot. I grabbed the smoking machine and ran out my front door and set it in the snow. My fire alarm started going off and I did everything I could to rid the smell of acrid smoke for the next three days.

I received my Cuisinart CPT-160 toaster today through a Scorecard Rewards program. When I unpacked my toaster, I noted that the interior of the toaster had an awful smell which is hard to describe -- part electronic, part musty, part chemical, really strong. I plugged it in and the odor filled the room. There is no way that I could even consider preparing toast in the appliance. I phoned Scorecard Rewards and they were no help -- essentially suggested that I wait it out. They seem to only take back damaged items. I phoned Cuisinart Customer Service and they said that the odor is to be expected at first, but could not give me any indication as to how long "at first" is.

I just brewed 4 cups of coffee. Poured and drank the first cup. Went to pour another cup and noticed that the light was off. I thought it was strange and then I could smell a hint of smoke that is associated with an electrical short. I'm a lineman for the local electric company and am quite familiar with the smell. At this time I didn't know for sure if it was the coffee maker or the receptacle. Checked the receptacle and that is okay. Looks like Cuisinart may have a wiring problem with this unit that could lead to an electrical fire. The arc of the fault current apparently is so low that it won't allow the breaker that feeds the receptacle to trip and instead allows the coffee heating element to short. Just my opinion.

Have a Cuisinart classic stainless steel percolator model 12BCC which is 4 months old. This morning, when the perc was approximately half way through its brewing cycle, there was a loud pop, flash and smoke which emitted from the bottom of the perc. I immediately pulled the plug from the wall socket and removed the pot which had no burn marks. I checked the base unit and got a strong smell of electrical burn. My counter top was scorched black in the area of the flash exiting the base of the coffee perc. I removed the base unit and opened the electrical access to observe three wires going to the heating unit.

Brand new never used Cuisinart food processor never worked. Repackaged it, paid shipping to have repaired @Conair Corporation who charged me $38.32. Still not working. I'm throwing it in the trash!

A 3.5 year old single coffee cup maker Cuisinart... doesn't pour half the time. A 3.5 year old Cuisinart Bread Maker being very noisy. Expensive machines. I called Cuisinart… answer... “Sorry nothing we can do.” I know where and what to buy next time - NOT A Cuisinart Product. Sorry nothing I can do either...lolll

I submitted an entry yesterday, Dec. 9, 2013, about my Cuisinart Coffee Maker, model DCC-750, catching fire while brewing. If you have this experience, YOU NEED TO CONTACT the Consumer Product Safety Commission, Cpsc.gov , and report this. I was told by their rep that this is the only way a recall will happen on these products, and so far they only have 4 reports, while there are dozens and dozens on this website, going back years. That makes me wonder what exactly is the function of this website, other to provide a place to complain and find info? Considering the hazard of fire and the many incidents reported, there needs to be a greater consequence regarding this situation!

My DCC-750 12-cup FlavorBrew Coffeemaker caught fire today. Luckily, I was right there and heard it making a popping/sizzling noise and then smoke started coming out from under the hot plate and up through the rest of the coffee maker. I quickly unplugged it, thinking that would stop whatever was happening, but it continued to get worse. So I took it outside and set it in the snow and by this time it was smoking badly. My house is reeking with the stink of burned plastic and I have a headache and feel sick, despite opening my windows twice to air out the house on a bitterly cold winter day!!!!

We own a Cuisinart CBC-1600 coffee pot and it has been making a funny noise for several weeks but the coffee pot appeared to still be working and the noise would stop after a certain period of time. This morning it made the same noise and then that stopped and then it started ticking, like a clock and then I noticed it was smoking. We unplugged it and took it outside where it continued to smoke for a while and it smells like burnt plastic. I will contact Cuisinart tomorrow, as today is Sunday.

Cuisinart 12 cup programmable coffeemaker started smoking and making funny noise. Coffeemaker is less than 2 years old, closer to 1 year. Love this coffeemaker and the options, but very scary to find it smoking before we got up. Had it programmed to start 10 minutes we get out of bed. Didn't keep the receipt, so not sure if we can get a refund. This model needs to be recalled or at least have a warning so people don't use it when they are asleep or leave it unattended (which defeats the whole purpose of a programmable coffeemaker). If there is a recall I haven't found it yet. Contacted the store where I bought it to let them know of the situation.

This morning I started our Cuisinart coffee maker model# CBC1600 as usual. It made coffee - however, I heard a buzzing sound when it started, but then the buzzing stopped. I went to another part of the house to get ready for work. Within 5 minutes, my husband had grabbed the smoking, burning coffee pot to carry outside. Our smoke detectors came on. Had we already left, we would not have had a home standing. FIRE HAZARD!!!!! Why no recall???

When brewing coffee, the coffee grounds basket pops out without doing anything. I first emailed CuisinArt Customer Service and got a reply 11/3/2011 saying it was under warranty and I had to pay $10.00 to ship the "defective unit" back for a replacement. I called the Customer Service Department and talked to Ian who told me this was a maintenance issue and not a defective part issue and I should clean the basket release button with a spray water bottle or compressed air such as "dust off". This did not work and I put up with this issue till I called back again to "purchase" a repair part which I was told are not available. By then it was out of warranty and I was out of luck. Bad product!

12-cup coffee pot stops working after 4 cups. Have to turn it back on again to finish brewing coffee. Changed filter twice and have run CLR and water through it, but still does it.

Sunday 29 SEP 2013 approximately 0930 - Made 1/2 pot of coffee, drank 2 mugs, heard a popping noise coming from the coffeemaker, investigated, it was smoking, unplugged it and ran it outdoors. It continued to smoke, sprinkled water on it to douse any further fire potential. Then I drank the remainder of the coffee with 1/2 and 1/2. I guess I'm buying a coffeemaker today.

I bought a Cuisinart coffee maker model dcc-1200 red metallic on 02/11/2012 and I paid 69.95 for this coffee maker. All of a sudden it stopped brewing. While still under warranty, I called Cuisinart and explained what happened. The lady told me because I bought the coffee maker from an online "authorized seller" of Cuisinart that I had to go through them to get the coffee maker replaced or repaired. She also told me that it was possible I had bought a "refurbished" product. Which in fact it was BRAND NEW. NOT REFURBISHED! I then called the online company that I purchased it from. They ask me to email them all the info about the coffee maker. I gave them everything they ask for and this has been 12 days and I haven't heard a word from them either. My coffee maker is still under warranty. It has a 3 year warranty. I would not advise anyone to purchase ANY product of Cuisinart. I am going to the Better Business Bureau and file a complaint against BOTH places - Cuisinart and the online store where I purchased this item. I will NEVER buy another Cuisinart item.

I had a negative experience with Cuisinart customer service agent, on Aug 19, 2013. The person who handle the phone call was Trisha. I placed a Cuisinart order over two weeks ago. I paid with a American Express gift card, and that slowed the process of my order. I called Cuisinart customer service and the first time I spoke to Trish she told me that the funds were verified, but that they don't charge until the order ships and that it would take a few more days.

I have owned three of these machines, purchased the first one, the second two were warranty replacements. I'm throwing out the third one tomorrow but was checking online first to see if there was a recall. The brew basket pops open almost every time I use it. Coffee grounds and coffee end up all over the counter. The only way I can use it now is if I hold the brew basket closed. I'll be buying a different brand as a replacement.

Convection Toaster Oven - Bought this item a year ago, then noticed it was taking longer and longer to bake something. I had an oven thermometer, had the oven set at 450 convection. The thermometer read 225, kept on shutting off. I contacted Cuisinart. They said it was covered under warranty, would have to ship the unit back and they would tell me the cost of shipping. I first checked out the shipping location. It would cost me $36 to ship it to Arizona, plus $10 to ship the new one. I told them that was excessive and would not pay it. OK, they would waive the $10 as a "courtesy" gesture, and the now "limited warranty" would not cover all the cost of a replacement. It appears to me this is a way for increase revenue. A replacement cost them less than that - CHINA product.

Cuisinart 12 cup coffee maker - Mid-brew the coffee maker stops brewing and spontaneously shuts off. If I turn it back on, sometimes it stays on. Other times it goes off again. This coffee pot was given to me as a gift - it is my second one. The first time I bought it, there weren't any issues. That was when the sides were not stainless steel. It appears that the new and junkier system is faulty. My new one is barely a year old.

4 slice belgian waffle maker - The product makes terrible soggy waffles. Even when I allow it to go two or three cycles and then toast the waffles, they still become soggy on the plate. I do not know how they can sell such a product. Do they not test their products before they ship them to market?

I have a Cuisinart Coffee-on-Demand 12-cup programmable model CUI DCC-3000. And again, it stopped working after a year and I hardly use it, just once in a while for company and not even used once a day! It should not break down so quickly. I would never buy this again and I think I need to find a different brand than Cuisinart. I loved the look of it, but it seems Cuisinart is only for looks, not in long lasting quality products. I’m better off with a cheaper brand if need to replace it every year!!

Shut itself off and then it started boiling the coffee in the pot. Smoke came out from the back and small flames. We ran it out of the house and set it on cement by the pool. It smoked for over an hour. My house still smells of burnt plastic. I contacted customer service and was told someone would get back to me within 3 days.

Like so many consumers before me, I made my morning coffee in our 3 year old Cuisinart 14-cup coffee maker and noticed that after brewing, the machine started to make a crackling sound. When I approached the coffee maker, the coffee was boiling and smoke was coming out from the back of the maker. I immediately unplugged it and put in outside where it is currently still smoking! I was lucky in a sense that I was in close proximity when it started to overheat and before it could burn my kitchen down! This coffee maker is a major fire hazard!

We have used this item less than two years but suddenly we experienced a very strong and acrid burning smell which filled the whole house. I discovered smoke coming out of the back of the coffeemaker and unplugged it immediately. Good job we were not outside at the time as if left, it could have caused a fire! I removed the base and found some melted insulation under a metal sleeve which helped secure a wire to the bottom of the heating element. This could have caused the bare wire to have shorted against the element.

Cuisinart 12 cup programmable Coffeemaker - We've had a Cuisinart coffeemaker for about 2 1/2 years and this morning, after making coffee, I heard some popping, thinking that it was just water on the heat plate, but it wasn't. The coffeemaker turned off and then it started smoking - The end! It is very disappointing that a highly rated coffeemaker would fail after just 2 1/2 years.

14 Cup Brew Central Fire Hazard - Our experience mimics many others. After brewing a pot of coffee, keep warm feature boiled the coffee in the glass carafe and then coffee maker started to smoke. As I was unplugging the unit, I noticed all of the LED indicating lights were "off" including the one which identifies "BOLD" and the one that identifies "ON". Had we not been close to this fire hazard, we would have had a serious situation as this appliance was seriously out of control. Canadian Tire (CANADA) would not publish my customer review; I suppose they only want positive reports. Cuisinart, you have a problem!!!

CUISINART 14-CUP FP-1400 DC - I am a pastry chef and use this unit at home. It was purchased approximately 3 1/2 years ago. Several weeks ago, I noticed a lot of gunk around the seal that attaches to the bowl. I attempted to clean it but without success. I tried soaking overnight, using a brush and everything I could think of. The seal is so tight that nothing penetrates it. Obviously, I was concerned because of health issues. I contacted Cuisinart Customer Care about this problem.

Fire Hazard. I love the look and function of my Cuisinart 12-Cup Programmable Coffeemaker and this is my second one. I noticed the coffee has been very hot lately and the heating element is the problem. I googled similar issues and whether this could start a fire. Well, I was shocked to find hundreds of similar complaints with people facing much scarier circumstances than I have with their Cuisinart. I am throwing it out today and replacing it with another brand. I'm not going to take a chance of burning my house down. Sounds like the company is aware of the problem and not doing anything to correct it because it is still happening with units newer than mine!

We gave our children the 12-cup coffee pots for Christmas. When we arrived at one of their homes, they told me it keeps shutting off mid-brew. After reading about how dangerous these pots are, I unplugged theirs and told our other child to get rid of hers. My question to Cuisinart is why haven't these pots been recalled a long time ago? They appear to be very dangerous. I will be purchasing each family a different pot and it will not be Cuisinart!

My mother received this coffeemaker for Christmas 2012. She had problems with it brewing after 3 months, cleaned it per the instructions from customer service which worked for a while and then the water would not drain into the reservoir. I checked the filter area and literally had to pull out the filter with a pair of pliers and found the case around the filter had literally melted. I contacted Cuisinart and they replaced the machine but I had to pay the shipping to me and the shipping of the broken one back to their facility. I don't think so! They then said they would pay the shipping to me for the new pot but I had to ship the old machine back to their service department on my nickel, I'm not! It's still in the garage.

Cuisinart 12 cup programmable coffee maker DCC-1100 series - I brewed 5 cups of coffee, drank one cup as soon as it finished brewing and left the pot on auto shut off with 4 cups of coffee remaining in the carafe. About 30 minutes after it stopped brewing, we heard a loud crackling sound and smelled a terrible smell of burning plastic (or electrical wiring); the coffee in the pot was boiling like mad and smoke was pouring out of the pot. We quickly unplugged it, dumped the coffee in the sink and set the empty carafe on a hot pad until it cooled down. We happened to be sitting right in the kitchen at the time or no telling what might have happened. Even though we opened all windows and ran our kitchen vent fan for over 2 hours, the terrible odor lingered in the house overnight. I have just now read of hundreds of other people having this same problem. Why hasn't Cuisinart been forced to recall this product? We had owned our unit for a year and a half.

We have had two Grind & Brew 12-Cup Automatic Coffeemakers short out, smell like burning plastic, and fill the house with smoke. Both times, I smelled the smoke and immediately unplugged and took the device outside. Thankfully, I was not in the shower, or asleep (my husband brews coffee and leaves it warming for me when he goes to work). The first coffeemaker lasted just under 2 yrs, and Cuisinart gladly sent us a newer model, DGB-700BC, free of charge (as long as we paid the $20 shipping to send the broken unit back to their facility). The newer model has lasted under 1 year and imploded on itself this morning. I will be calling Cuisinart to ensure they are aware of this problem. I'm looking into a different brand for our new coffeemaker.

Cuisinart 12-cup DCC-1100 series - I brewed coffee and was enjoying the first cup when I heard cracking noise and started smelling burnt plastic. I was able to unplug and get the unit outside. Unit was purchased on 07/16/2012.

I had placed an order for a replacement part for my Smart Stick Hand Blender. The motor had died after several years of regular use. We received an invoice by email. Two weeks later, I called the customer support number listed on the website. It was the wrong customer support number. I had to go through an annoying host of menu tree options and was put on hold for some time only to finally speak with a rude customer support person who told that I had called the wrong number. She did give me the right number but told me it was my responsibility to complain to the other customer support person about the wrong number at the website.

Cuisinart Stainless/Blk Can opener model - A $50 can opener should last longer than 6 months! The handle is all plastic, which is what's used the most. How ** to make it the cheapest part of the unit! When I went to the Cuisinart website and put in model # DCO-120, they don't even show having parts for it, nor do they have it listed! Really! America is sucked in too deep on "Made in China".

I've had my Cuisinart DCC-1200 for about a year and a half. I have not had any problems with it and generally liked it. This morning, right after the coffee was done brewing, it started making a weird noise and smoking. At first I thought maybe the pot cracked and was leaking onto the hot burner. So I unplugged it and took the pot off. It continued to smoke and had an awful plastic burning smell. Luckily, I was able to get it outside before it burned anything in the house. Thank God this was not a morning that I started the coffee and then jumped in the shower! Very scary! I was very surprised to see that this has happened to a lot of other people.

My one-year-old 12-cup Cuisinart coffee maker shorted out. The house filled with a burning electrical smell and the hot plate heating element overheated. The short did not trip my GFI. My counter where the coffee maker was sitting became extremely hot. It is scary to think what would have happened if I had not returned to the kitchen when I did. I replaced the coffee maker with another brand because I read accounts of others having the same experience.

Cuisinart DGB-650 10-Cup Automatic Coffeemaker - The grinder cup gets stuck and won't come out. Carafe overflows and goes everywhere. Now, the grinder is making strange noises and only works if we press down on the top. I am worried about fire because of this new issue with the grinder and reading the other review on this coffeemaker that states it starts smoking. I think I threw my money in the garbage on this one and feel angry about that when we live in a tough economy where every dollar matters. From reading several Cuisinart reviews about a variety of their products, I think they don't care about the consumer at all. I think it is really sad that so many companies are that way today. I am sad that those who really don't have a lot of money can't easily chalk this up as a learning experience. Where is integrity today and doing the right thing?

A Cuisinart Brew Central Coffee Maker, model CBC 00PC8 with a silver case bought about 18 months ago, overheated and started smoking this morning. As the pot was pulled from the base to pour a cup of just-brewed coffee, there were sparks - followed by smoke and burning plastic smell. Fortunately, we were right there to unplug and take it outside without getting hurt. I was simply astonished to see how many incidences just like this one are reported at various websites. Given the reports of negative responses from Cuisinart, I'm more likely to return to Costco and recommend they cease carrying the product.

My DGB 550 coffeemaker is a complete waste of money. First of all, it needs to be completely cleaned after each use. Does not sound bad until you realize that it is a grinder integrated in to it. Thus it takes 15 minutes to undo the machine. Then you have to lay the nine (yes, nine) pieces around to completely air dry. What happens if you do not do this? The machine gums up and will not process coffee. That means the coffee goes all over your counter. Thinking I had a problem with my machine, I went back to Williams-Sonoma where I purchased it. They told me they are now putting this model on clearance as they have so many issues and mad customers. They gave me the number for Cuisinart. Then the real fun began.

When the coffee starts to brew, the coffee overflows and none goes into the carafe at the beginning. The first few times, I took the pot off the heating plate to see if there was any obstruction but I don't find any. Eventually, it goes into the carafe but only after adjusting the lid. After adjusting the lid, it still looks the same. I don't know why it does this. It's like the holes in the lid are blocked but are not. Or is it that the coffee is brewing too fast and can't keep up? Are there similar complaints? I have the automatic, stainless body and stainless carafe, with model number DGB-850 and serial number 20215C.

This is the third and final coffeemaker. While it gets good reviews, it could have burned down my kitchen. The most expensive coffeemaker with the burr grinder turned out to be a lemon (twice). Now, this one starts smoking, boiling the coffee in the carafe, etc. All I can think of is what could have happened if I was outside or the left for work. The most disconcerting part about this is the coffeemaker was not on. In fact, it had recently shut itself off (timer). To hear a popping noise and find it smoking like crazy is scary. I think Cuisinart needs to go back to the drawing board, and everyone else should heed the many warnings on this site. They have far too many smoking/burning coffee makers.

Dear Cuisinart, I have one of your electric grills that I love. The problem is it sets itself on fire (yes, big flames) about every other instance that I use it. I clean it out, but it continues. I live on the 3rd floor of a complex where we are not allowed gas grills or flames. Thus you can see my li'l Cuisinart grill has caused the fireman to show up a few times. I thought you should know so that you might improve this in the future.

I set my coffee maker (2600 Series) to come on automatically every morning. An hour after my coffee brewed, I heard a popping sound and smelled something burning. I run in the kitchen and saw smoke everywhere. It smelled like burning plastic. I immediately unplugged it and ran it outside. I was beyond mad, but thankful I was at home and not in the shower. I remodeled my kitchen last year, so not only am I glad there was no damage done to my countertop or cabinets, thankful I didn't lose my whole house. I was astounded to find that I'm not alone. I can't believe how many people also experienced the same problem. I’m never purchasing Cuisinart products again!

Cuisinart DGB-700series coffee maker - I was sitting waiting for the coffee to get done brewing and it was hissing and then started to smoke and smell of burning wires. I had to put it in the sink and water it down to stop the smoke. I called the company ... They offered to send me a new machine like I want their machine in my house now. I told them no, I didn't want a new one but offered to send the old one back so they could look at it. She said, "Just toss it." Most people, including me, let their coffee makers brew while they shower or do things around the house. If I had done that today, I wouldn't have a house.

This is our second Cuisinart grind and brew thermal 10-cup coffeemaker (DGB-600). The first one started to leak under the coffeemaker during brewing. We love the coffee pot so much that we purchased another one. It makes great coffee, but this one started to do the same thing as the first. When you start to brew the coffee and you move the coffeemaker, there is a pool of water under it. I really love this coffeemaker and the quality of the coffee, but am very worried about buying another Cuisinart if the same thing is going to happen. Is there something you can do to help us? And has this issue been addressed? The warning on the bottom of the coffeepot says do not immerse in water. However, I don't have much of a choice now unless I replace this one. Please convince me to stay with your product.

My Cuisinart DCC790 started smoking yesterday morning with a horrendous chemical smell. I called Cuisinart and their response was they would replace the machine. I told them I do not want another product, but wanted a refund. They refused. They also told me it was up to me to pay for the postage. Not the best customer service.

Cuisinart Smart Power Duet (Blender/Food Processor) - I have had the blender since 2006 but used it infrequently (less than once per month). When used, it was used for a single milkshake or other similar light duty. I decided to make hummus. After being on for 1-2 minutes, unit began to smoke. I unplugged it and took it outside. I called customer service but was told that there was nothing they could do as it was outside of the 3-year warranty period. Given the infrequent and light use of the product, I am disappointed with this product. We purchased a stick blender as a replacement and are very happy with it.

12 cup programmable coffee maker - I had this coffee maker for a couple years. This morning, it was programmed as usual and brewed the coffee. And 15 to 30 minutes later, there was a gurgling or hissing sound. When I went to look, it was smoking. I removed the carafe and the heating element was red hot.

I have purchased this model kettle 2 times. The first one began to spark after about 1 year+. I was not sure of their warranty at the time so I purchased the same model on 5/25/12. I have had nothing but problems with their service department since I sent my first complaint. I sent all the numbers on the bottom of the unit. It wasn't good enough. They asked for pictures of the bottom of the kettle. I sent them... Still, it was not good enough. I sent not only pictures of bottom but of the kettle and the purchase order which clearly stated the model and date of purchase. Then they asked if I was mistaken and had another model. So I gave up and called 1-800 # and got a girl who said that I could have a new kettle. Surprise! I had to send money for shipping for their defective product and then send the old kettle back at my expense, about $16 each way. I am so disgusted that I will never buy another Cuisinart product ever! This kettle was an electric hazard. There is no further response from their CS.

Cuisinart 12 cup Programmable Coffee Maker - Our unit had started to turn itself off after completing the brew cycle. The time would vary. Earlier this week, my wife had emptied the pot, turned the unit off and removed the carafe for washing. I walked by a couple of minutes later and discovered the unit was smoking and the heating element was cherry red. I unplugged the unit and took it outside. Thank goodness, we were at home. We normally would have been gone. We have truly enjoyed the performance of the unit but are uncomfortable with the possibility of another disaster. I have contacted Cuisinart customer service and they have advised they will honor the warranty, even though the unit is too old for the standard manufacturer's coverage. I am required to cut off the power cord and ship it to them. This is very different from the other company responses I have seen posted. Perhaps pressure is building and they hope to avoid more serious actions. I am surprised at the number of similar complaints. I will be filing a complaint with the Consumer Product Safety Division of the FTC.

Cuisinart 12 cup DCC1100 - I have owned this appliance for about 6 months. I heard a gurgling sound and came to see what was going on. There was a terrible, electrical burning smell and thick smoke was pouring out of the thing. The entire unit was incredibly hot. I unplugged it and took it outside in the snow. If I had not been there, I believe that it would have caught fire and burned the house down. There are many other similar comments on this model and I cannot believe that it is still on the market. It is very unsafe! I have contacted Cuisinart, but only to tell them what happened. I wouldn't have one of these things in my house again for free!

In end of Dec. 2011, I contacted Cuisinart customer service as one of my parts of the electric cookie gun had broken and I was told it was still in warranty. They said they would ship the part end of Jan. as it was on back order. Come April 2012, I realized that I had not received the part, so I called them. They found the order and couldn't figure why it had not shipped, so they shipped it. I received the part, but because the gun was packed away, as I only use it for Christmas, I put it aside. Come Nov 2012, when I went to use the gun, I found out they sent me the wrong part. So I contacted them. On Dec. 10, 2012, I received the wrong part again, this time a shaft, order no. **, so I emailed them.

I have owned the Cuisinart 7-quart stand mixer for almost 5 years and it has been used about 10 times per year. This afternoon, I made brownies and wiped it down as I always do. It was on the counter next to my sink where I washed the bowl, measuring cup, and attachment. The unit was turned off as I would not have been able to wipe it entirely. Also, being next to me, I would have heard the whirring. I left it plugged in instead of plugging the microwave back in as I usually do. About an hour later, my fire alarm went off and when I went into the kitchen to check out the problem, the bottom of the mixer had flames shooting out. I immediately put it in the sink and got the fire out with just water. The whole interior of the mixer was melted and the cord was almost burned off at the base. Thank goodness, the granite counter didn't sustain any damage from the melted plastic, but the entire downstairs is reeking from the melted plastic stench. I am so disappointed and shocked as I had replaced my Kitchen Aid mixer with this one.

My experience with Cuisinart products is they look nice but are not quality products, are not reliable and are of poor design using inferior materials. Our first coffee maker leaked profusely out the bottom and I was told by customer service it needed cleaning. Yeah, right. The second (replacement) coffee maker occasionally dripped slightly and when I reported this to Cuisinart, they said they never received the returned/defective unit after I sent it to them. I was never informed of any other issues with the unit.

I was given the Cuisinart DCC1200 coffee maker last year for Christmas and thoroughly loved it until 3 weeks ago. One morning after brewing a pot of coffee as I usually do every morning, I heard a few popping sounds and went over to the coffee maker to find it burning up! I googled the make and brand to find well over 100 complaints about the same issue. I'm very surprised that Cuisinart knew about this problem and never had any recall. I also sent them an email that very day and have never heard a word since then. That was an expensive coffee pot to not even last a year! I'm very disappointed not to have heard anything back as of yet!

This morning, my 8-month-old Cuisinart DC-1200 coffee maker simply died. I called the company and was told that I would have to pay $10 plus the inconvenience and cost of returning the coffee maker to them, and that they would send me a replacement in 7-10 business days, none of which is acceptable to me. First of all, why should I pay one more dime for this faulty product? And secondly, I'd have to purchase another coffee maker to use in the 7-10 business days I'd be forced to wait for the replacement. I said that I wanted a refund so I could buy another brand of coffee maker, but they didn't go for that.

I have a K-cup coffeemaker model SS700NC that would not stop pumping at the end of cycle. The unit was purchased with gift card at Kohl's in Feb of 2012. Well it failed on 12/22/12 and I called Cuisinart to complain. Turns out the pump was a manufacturing defect and should have been returned by the store before I had even gotten it. The rep also informed me it was almost 3 years old! Thanks, Kohl's, for cycling your stock! So she took my info and told me I should receive a replacement unit soon and mentioned nothing else but me being responsible for the return shipping charge. Fine with that. Then it came and I found I was being charged $10 to ship it to me!

I had a Cuisinart DCC790 coffee pot which caught fire and I posted on this site. Cuisinart sent me a new replacement unit (Cuisinart DGB700BC). At first, it stopped brewing and shut off 1/4 way through the cleaning pot of water. This morning, I decided to try it again with coffee. It brewed the pot, and the next thing I know, the plate is red hot and smoking. This pot, as my last, is sitting out in the snow. This pot needs to be recalled before it causes a house fire and kills someone.