Cuisinart Reviews

After almost 2 years of using my Cuisinart Grind and Brew DCC790 without any problems, today it caught on fire. Thankfully, I was just a room away when it started and I was able to put the burning appliance outside quickly. After smoke filled my kitchen, I have a distinct burning smell of a plastic that still lingers in the air. If I had gone to the shower after my first morning cup as I usually do instead of starting a load of laundry, I would not have been able to catch the fire so quickly. Reading all the other reported fires of this product, I believe it should be recalled and the public notified about this very dangerous product. Do we have to have a death or a house burned down before this product is recalled?

I have a DCC 1100 model that is 2 years old. We smelled the coffee pot having burning wires the other morning. Luckily no fire came from it. I have another one that is 3 years old that I am using but I am very hesitant to continue with it. I love the coffee but do not want to risk of a fire.

We purchased the DCC 1200 model about a year ago. This morning when I turned it on, the light came on but that was it. The clock works, light works but it will not brew coffee. Thank God it did not catch fire. We pulled out our old coffee pot that we kept. Will not purchase another Cuisinart. Don't want to burn our house down.

Today, my DCC-790 Grind and Brew coffeemaker started smoking from the heat plate. Luckily, I pulled it outside before it could catch fire and do damage. I started researching this online and found hundreds of complaints on this and other models of their coffeemakers smoking and/or catching fire. I called Cuisinart and since it was still under warranty, they offered to replace it but wanted to charge me shipping for both ways! I complained a bit and she offered to pay the shipping to me but I still had to fork over $10 to ship the bad one back. How ludicrous! I asked for a supervisor and Doug came on. After arguing about it a little more, he agreed to cover shipping both ways. While I appreciate Doug's attention to the matter and why I gave the overall rating, it still frightens me that while there have been so many complaints of fires and potential loss of property and life, according to Doug, Cuisinart has not heard of any of these complaints! What needs to be done is to fix this and avoid someone getting hurt?

Just this morning I started to smell smoke and realized it was coming from my coffee pot. I went to pull the plug and the machine kicked off before doing so and smoke was rolling out of the top of it. I took the glass pot off and ran the rest outside in fear of it bursting into flames. I was in tears just thinking about what could have happened, had I not been home. I immediately got online to do some research on the Cuisinart DCC 1100 Coffeemaker and came across this site with the same complaints. Is it going to take someone's house to burn down to pull this model off the shelves or what? I really hope these complaints are not just to vent, but to actually get something done with products that could cause potential harm or death for that matter.

This was our second Cuisinart coffee maker in 1 and 1/2 years. The first one just stopped working when it was almost a year old. Today, our second one started smoking and turned bright red on the metal base. I grabbed the coffee pot off because I feared that it would shatter with the extreme heat. The element had been on high so I turned it to medium. Then a few minutes later, I noticed it had turned itself off. Now, it will not turn back on. It is dead.

3-month old coffee pot stopped working after being just used 3-4 times a week. I guess I’ll switch back to Mr. Coffee.

We purchased another maker Cuisinart CBC-00 series on 3/7/09. Just last week, it stopped working too. It will not come on to start the brew process. My wife went out and purchased another maker (same kind) we have been using an older Bunn maker that I pulled out of our RV until we could get the Cuisinart replaced. It has been a week and the new maker is still in the trunk of my wife's Camry (unopened). After reading all of the reviews tonight on this site, I have instructed my wife to return the new maker for a refund. I do not want my house to burn down with my kids inside it. $90 is not worth losing everything we have worked our ** for. Sorry Cuisinart, our Bunn maker is 10+ years old and still has no problems with it. I think we paid $25 for it and it still works.

I have used Cuisinart coffee makers for many years. I recently purchased a new one at Bloomingdale's and when I got it home, I noticed it came with a thermal coffee pot. I have always had a glass pot. Now, when we make the coffee in the morning after brewing the electric plate shuts off, but the coffee is not hot. My husband has to microwave the coffee to make it hot enough. What is wrong?

I also have a Cuisinart DCC 1200 that caught fire. Just like others have stated, we had just finished drinking our coffee when we heard a popping noise in the kitchen. When I went into the kitchen, the base of the coffee maker was on fire. If we had not been home, we could have lost our home, possessions and pet. What can we do as consumers to go back at Cuisinart?

Cuisinart makes really good small appliances but their coffee maker falls short on quality. Any suggestions on how to remove the rust or should I just live with it or buy a new coffee maker (non Cuisinart).

After extensive research and glowing reviews, I bought a Cuisinart 1100 coffee maker about a year ago. It has made very good coffee, but this morning it did its burning acrid smell thing. Went outside for about 2 minutes, came back into the house and the smell was overpowering. We finally traced it to the coffee pot, unplugged it (it had already turned off), and dumped it outside. I googled about the acrid burning smell. Should I be concerned? Wow! What an eye opener to see how many had had the same problem. Obviously, this model needs to be recalled before some serious damage occurs.

What's up Cuisanart? I'm going to get you back somehow, some way! Your coffee pot caught on fire today and I have 3 kids. Take this as a threat, but when I read the complaints of the previous people and found that I had to rush my coffee pot out the door to eliminate the fire hazard to my house, I take that as a threat as well to me and my family. You have heard the warnings from the previous postings and if I need to file a civil claim to reap the returns of what you have caused, I will. Do not buy this coffee pot, it could kill you and your family!

I have had my Cuisinart coffee maker for one year. It suddenly stopped working this week, although the lights go on. The motor has stopped, by which I mean it does not heat up the water or do anything. Now, I am reading online that many others have had similar experiences. This was the $80 plus coffee maker and this is not acceptable. What recourse do I have?

My DCC-200 suddenly stopped going through a complete cycle. Instead of brewing 12 cups, it brews about 6. I have to shut it off and run it twice more to get a full pot. I have cleaned it thoroughly, but to no avail. I bought it because of the handy dispenser and loved the concept, but am now frustrated and concerned about the safety of the machine.

The first 12 cup, fully programmable, lasted just over a year and "burnt out". The 2nd one lasted less than a year and just stopped brewing despite all lights and clock working. We enjoyed it while it worked. But between what I've read and my experience, it is time for a change.

Purchased two Cuisinart DCC-1200 Series coffeemakers. First one lasted a little over a year. Second one purchased in March 2010 (1 year 8 months ago). This one started leaking out of the bottom of the coffee maker after making a popping sound. Return policy requires I pay for shipping and send them $10 for return shipping and they may repair it. Will not buy another one of these products again.

We purchased the DC 1200 Cuisinart Coffee Maker last November. This morning as the coffee was finishing up brewing, there was a popping noise, a flame, and smoke coming from the base. We immediately unplugged the unit and the flame went out. The smoke persisted for a good half an hour. If we were not home, there is no telling what the state of our house would be in right now. I can't believe this product has not been recalled, based on all the similar stories I have read here.

My Cuisinart DCC-1100 automatic drip coffee maker was a little over a year old. Immediately after making coffee, it began to make a popping noise that sounded similar to the sound it normally makes when condensation drips down onto the heating element. The noise continued until I went to check and discovered that white smoke was pouring out of the base and there was the acrid smell of an electrical fire. I picked it up and ran out of the house with it trailing smoke. Whew!

On February 7, 2008, we purchased Cuisinart Fine Stainless flatware for $66.54 and then bought a second set on April 7, 2008 for $142.82. It is rusting and spotting. I wish a refund. I thought because it was Cuisinart it would be a good brand. Also my Cuisinart Coffee pot-- the hot plate is rusting.

I really enjoyed the Cuisinart Brew Central 12-Cup Programmable, however it stopped working shortly after about 10 months of use. I flipped the switch to brew, and while the red light comes on, nothing happens. I have tried cleaning it but to no avail. This has been really frustrating for me as I feel my product should have lasted much longer.

Up until yesterday our Cuisinart Coffee Maker DCC-1200 purchased in January 2011 worked as advertised. Everything was fine. Today, it decided to stop working. No fire or smoke. But no coffee either. I called Cuisinart customer service. They will mail us a new one (hopefully manufactured to a higher, safer standard) for $10 shipping cost. After reading all these complaints, I am going to church to thank my higher power that nothing serious happened.

I had coffee makers, and they were model DGB-700BC. The first one just stopped grinding. I bought another; three years after, it caught fire. I see that other Cuisinart products that heat has similar issues. I will not purchase any more of their products again.

I have a Cuisinart Coffee maker, Model 1200. At 15 months, it started burning plastic on one morning. There was overwhelming stench, smoke. Luckily, we were home. We unplugged it and took it outside. Web search shows numerous similar reports. It seems that this should be a recall unit.

My Cuisinart DCC-1100 almost caught fire. Good thing I was sitting here. It started making all kinds of noise then I realized the light to brew or keep heating was off and the clock was not showing. Next I realized smoke was coming from it. It was 14 months old.

I've had the exact same experience as everyone else has described with my six-month old Cuisinart DCC-1200C series coffee maker. The "popping" sound, the smoke billowing out of the unit, and the overwhelming smell of burning electrical. Like many others, we also are grateful we were awake and able to run the unit out into the backyard before anything more serious happened. I emailed Conair (apparently a parent company of Cuisinart), and refused to pay my own money to ship this defective product to them. They sent FedEx to my door to pick up the unit for "research and analysis" purposes and have promised me a different appliance for compensation. (I refused to have another of their coffee makers in my house). It was a week ago that they took possession of the coffee maker, and I haven't heard a word since. I've kept all documents and correspondence and am prepared to hold them accountable. I'm shocked that this scenario keeps happening, and they don't recall this clearly defective product.

The Coffee maker was caught on fire (Cuisinart Brewmaster DCC-1200). I have only had it 3-6 months. These are a safety hazard and should be recalled.

Same story as others. I walked into the kitchen for my second cup of coffee to find my Cuisinart DCC-1200 series coffee pot smoking and a smell of an electric fire. The only damage was to the coffee pot and the company will not recall or refund. I want a refund, not another fire hazard! Cuisinart is clearly at fault.

I also have a repeat story! This morning, all of the sudden, I heard a cracking and popping noise coming from the other side of the kitchen; I turned to see smoke pouring out from under the coffee pot. It was set on the timer but I had gotten up early or I would have been in the shower. My home was almost burnt down! There needs to be a recall with a refund. $149.00 call pot should imply quality and safety.

Nine months ago, I purchased a Cuisinart DCC1200 coffeemaker. This morning, about 45 minutes after making coffee, my wife noticed a crackling sound and burning smell coming from the kitchen. She found that the coffeemaker was smoking heavily and the coffee in the carafe was boiling. We immediately unplugged the unit and threw it outside. The house is still permeated with the odor of burnt wires. From reading the site, I see that I am only one of the many with this identical problem. This is obviously a defective product and would undoubtedly have started a fire if we had not been at home. But apparently, Cuisinart chooses to do nothing about the plethora of identical complaints about a potentially life-threatening situation caused by this line of products. To add insult to injury, this was an expensive coffeemaker. From reading the experiences of others with the same problem, I am not optimistic about Cuisinart doing anything about it. The unit is still under warranty, but why would I want this coffeemaker replaced with another identical fire hazard? Several people have mentioned that their replacement unit caught fire, the same as the original one.

On 10/19/11, I turned on my coffeemaker to brew. Several minutes later, I heard crackling and saw smoke coming up from the bottom. The coffeemaker was on fire inside.

This morning, I prepared the coffee pot and set it to brew. It brewed coffee. Just before I was ready to leave the house, I heard it crackling/popping and went to check on it. The light was off and I smelled electrical burn. I turned it around and saw smoke coming from the base where the cord originates. I grabbed the pot and threw it outside onto the grass and saw it continue to smoke. I have had this pot for at least 5 years.

My Cuisinart DC-1100 is a little over a year old. For the past week, I have been hearing some crackling noises from the coffee pot (more than normal). I just thought it was condensation drips hitting the heating pad, so I have been turning it off when I hear that. Now, my coffee maker does not even turn on. I am fortunate that I didn't have a fire like the other stories. I thought Cuisinart was a good brand, but in reading the other complaints, and Cuisinart has not even recalled this unit? I don't think I can trust Cuisinart any longer. It's a good thing I was shutting off the unit when hearing the noises. I normally forget and let it "auto shut off" when I leave for work.

It is Sunday morning 10-9-11 at 7:30, I had my first cup of coffee and was in my den, when I heard crackling coming from the kitchen. I investigated and saw my Cuisinart coffee pot smoking and there was an electrical fire smell. I placed the unit outside and opened the windows up to get the horrible, unforgettable smell out. I called Cuisinart but they were not open yet, as they take calls at 9AM EST. This unit is relatively new. I googled Cuisinart coffee maker fires and this site came up and I am glad it did as there was another incident with a coffee pot, same exact circumstances on 10-5-11. I will follow up with FDA and Cuisinart.

Less than a year ago, we purchased a Cuisinart coffeemaker model DCC-1100 in black. This week it almost burned our house down! Something malfunctioned in the heater plate. It started making a clicking sound and the coffee in the pot was rapidly boiling. You could smell burning electrical wires. We immediately unplugged the unit before it caught fire. It was just fortunate we were in the kitchen at the time and not in the shower, as we frequently use the timer feature to wake up to a fresh brewed pot of coffee every morning.

I heard a crackling noise in the kitchen shortly after making coffee. My husband went to investigate and found the coffeemaker smoking and on fire! The smoke smell was an electrical. Thank God we didn't leave and go to work when this happened!

The coffee machine started making a crackling noise and awful electrical burning smell. Smoke started coming out of the back of the coffee maker. I threw the coffee machine outside.

I bought the Cuisinart Mini Prep Plus Food Processor. I just turned it on for the first time, and it does not work. I lost my receipt and the store will not credit or refund my money with no receipt. I am out $30.00.

I own a Cuisinart DGB-550 Series Grind & Brew Automatic Coffeemaker. One day, while using it, I heard a crackling sound and what smelled like burning wires. Our Cuisinart had smoke coming from around it. It was very hot so I unplugged it. Later, I tested it and the unit's hotplate was dead. It is now useless. We have to buy a new coffeemaker after less than two years. These are pricey units and should not have dangerous wiring and/or circuits. It was very scary--and expensive. We are furious with Cuisinart but thankful that I heard and smelled the meltdown before our home caught fire. It was inexcusable.

I made coffee and took a shower but when I came back to the kitchen, it smelled like melting electrical wires. My coffee maker was boiling the coffee and smoke was coming out of the warmer part. I immediately unplugged it and let it cool off. Something must be wrong with these coffee makers!

After 2 years, my Cuisinart 8 Super, just fried itself. I am sad to say that they have followed the rest of the world's lead in making products with a very carefully designed in lifespan and a short one at that. I have several other Cuisinart products in my kitchen at this time, but will be buying no more of their products.

Model DCC-1100 Coffeemaker. This is a replacement unit sent by Cuisinart. The first unit stopped working weeks after being purchased. We auto-brew coffee every morning at 6:30AM. This morning at 7AM, I noticed an electrical burning smell and popping noises coming from the kitchen. Upon investigation, I found the coffeemaker was smoking profusely from the base and back. I ran outside with it, hosed it down, then went back inside. 20 minutes later, it was still smoking. I cracked the base open with a hammer and hosed it out completely. After it cooled, I opened the base and found the heating coil beneath the warmer had begun to melt and burn the interior of the unit. If I had not been awake when this happened, I cannot imagine the consequences.

The Cuisinart product I own is a CTO 390 toaster oven. The product has a blatant design flaw in its door handle. While the handle itself is heat-resistant metal, it is attached to the door with a metal strip that reaches temperatures of several hundred degrees. When grabbing the handle, it is practically inevitable that one is going to burn one's knuckles at some point. When I called customer service to inquire if they had any heat-resistant stickers or some other workaround for their shoddy engineering, I was told that my best recourse was oven mitts. Of course, anyone willing to attempt that inconvenient "solution" will find their fingers too bulky to grab the handle at all.

My Cuisinart coffee maker is about 1 year old. I was in my home office when I could hear a crackling sound coming from the kitchen. My coffee maker was smoking and the coffee in the pot, about a cup, was actually boiling! I could smell a terrible burning plastic smell.

The cutter blades quit working on my 1 year+ old blender. I called Cuisinart and they shipped me new parts right away.

My Cuisinart DCC 1200 which is less than 1 year old is in the trash. It stopped working and had crackling sound. I am bummed. I spent about $80 on this coffee maker, and unfortunately, I did not save my receipt; otherwise, I would try to return it and get my money back.

We have a Cuisinart 1250. It is the one that has the grinder built in. The past few days, all of a sudden the coffee maker off the grinder starts up all by itself. I unplugged it for a while and it did it again after I plugged it back in.

My Cuisinart DCC1100 started smoking and smelling like an electrical fire. I unplugged it and put it outside. I called Cuisinart to see if there was a recall. They said, "No", but it was still under warranty, so they would send me a new one. Now, I am reading all these other complaints. There is a problem with this coffee maker.

I have a Cuisinart Brewmaster coffee maker. It is less than 2 years old. It caught on fire. There was smoke streaming out of it. The unit was extremely hot.

I purchased a k-cup coffee maker less than one year ago and paid $200.00 plus an extended two-year warranty. The machine stopped working so I called them up and was told to give my credit card number for $10.00 charge for shipping new pot. When I received the new pot, I had to mail the old one back at my expense of $25.00 which I don't think was fair; they should have sent a pre-paid label.

On 9/1/2011, an hour after making morning coffee with a Cuisinart DC1100 and while the coffee maker was in 'warming mode', I entered my kitchen and heard a crackling type sound coming from the coffee maker. On closer investigation, I noticed smoke appearing from around the warming plate and the smell of burning electrical components. I quickly unplugged the machine and moved it outside where it continued smoking until cooling down. The coffee maker is now in the trash.

I was to get a $10.00 rebate after filling out their form, sending the receipt and cutting out the UPC seal on the box, which I did. I called them because it had been over two months and I had not received the rebate check. I was told that the UPC seal was not enclosed. This was not true as this is not the first time I've applied for a rebate from a company. And I know very well that they want the seal. I also keep boxes to store items in if they do not have holes in them, which this one did because of UPC seal being cut out.

I purchased a Cuisinart Model DCC-1100 coffeemaker on 8/2/2011. This is one scary product. It makes good coffee but when it is turned off, strange things happen. Many times, it beeps once or twice for no reason when it is turned off. Last night, it was turned off but it came back on later and heated the old coffee. Luckily, we caught it because it was starting to smell. We do not trust this product and have to unplug it as soon as the coffee is made. I trusted Cuisinart products but am not willing to take a chance on another of their products.

I severely burned my fingers on the bottom of this popcorn popper. Once the popcorn is done, there are a couple of handles you must squeeze to disengage the top dome which doubles as a bowl. However, in doing so, you're exposed to the heated metal plate. Seriously, this is a very dangerous product. I had to keep my hand immersed in cold water for three hours before the pain subsided enough to go to bed. I have got blisters on my fingers and my wife wanted me to go to the emergency room. Upon returning the popper to William ** on Beverly Drive, I mentioned the burns. But the manager, processing the return, expressed no curiosity as to how her product caused these burns, the extent of the burns or anything.

I have a Cuisinart DCC1200 that is 8 months old. This morning, after pouring my first cup of coffee, I sat down to have my quiet time and heard a sound of something boiling and the smell of electrical burning. I went in the kitchen and the coffee pot burner was smoking. I unplugged it and took it outside. I had to open the windows to get the horrible smell out. I am so thankful that I was home, I have 2 teenage daughters that sleep late; blessed the house did not catch fire.

I have a Cuisinart DCC-1200 coffee maker purchased in May of 2010. This morning while brewing coffee, it started smoking like crazy. We immediately unplugged it and took it outside. For the price we paid for it, seems like it should last more than 15 months. The product should be recalled.

We bought a Cuisinart Classic 12-Cup coffee maker Series DCC-1100 about 6 months ago just for morning coffee. About 9pm in the evening we were watching a movie and smelled a strong wire burning smell that became very bad within a minute. Went to the kitchen to investigate and saw the coffee maker starting to boil and smoke. It was not turned on but was plugged in. We unplugged it and when it cooled enough, got it out of the house. It took a several hours to get that bad smell out of the house. We were so lucky we were home when this happened! After reading all of the same type of posts on this product, I am shocked it has not been recalled. This product is not safe!

I, too, had the same experience with Cuisinart Coffee Maker Model #DCC1100. It started to smoke and, if we had not unplugged it, I'm sure it would have started a fire. We will contact Cuisinart about the problem, but it looks like they should be concerned.

We bought a Cuisinart DCC-1200 coffee maker last August from Bed Bath and Beyond. Today, one hour after, the coffee maker shut off. I heard a crackling sound coming from the coffee maker. Within a couple of minutes, I started to smell smoke and took the carafe off the burner. Almost immediately, smoke started coming out of the top of the coffee maker. I unplugged the coffee maker and smoke continued to pour out of the power cord opening for several minutes. I was very fortunate to be in the same room when the unit malfunctioned, as the unit overheated very quickly.

We got this Cuisinart 1250 as a gift about 9 months ago. The most recent use of it was a scary thing, it started to make a loud ticking / grinding sound, then a lot of smoke, then a very strong wire burning smell. Also, the heat from the bottom started to melt and stain the counter top it was on. I called Cuisinart to tell them what happened. They said, without any questions, they would send U.P.S to pick it up at no charge to me, and send me a replacement asap. I asked if there have been any other report or was there a recall, the customer service person said no. Then I checked consumers, end of story. I would like to know with all the complaints recently, why there was, and still is no recall.

I bought a Cuisinart 12cup coffee maker in feb 2011. had the same item before the new one. i had to buy an new one as the carafe had brown stains all over the bottom. i believe the defect is the coating on the burner does not stop it from rusting. If there is a way I can post or send pictures, please let me know. For now, I am done with your products

Bought the Cuisinart 1220 on December 2010 at Draegars in Danville, CA. On Saturday, July 23rd after drinking coffee and finishing the pot and turning it off, about 30 minutes later cracking sound and smoke started coming from the coffee machine. I went to the coffee maker and confirmed it was off, unplugged it and unplugged it. The warming plate had turned on when the machine was turned off. I turned the vent on and got the smoke out of the kitchen.

I purchased the Cuisinart DCC-1200 coffee maker in late fall or early winter of 2010 or 2011. This morning, July 18, 2011, the coffee brewed and then shut off. After about 20 minutes, I heard a crackling sound in the kitchen and went to investigate. The coffee was boiling in the pot! I removed the pot, and smoke started to pour from under the coffee maker. Thankfully we were home when this happened, as this could have been a potential fire hazard. Like many others who have gone online to find some answers, I found many other complaints about the Cuisinart's having this exact same issue. I will contact Cuisinart and see what they have to say. However, I do not want another Cuisinart coffee maker in the home since it appears they have not acknowledged the problem with other customers, nor do I feel safe to enjoy coffee and then leave the house, not knowing what the end result could be. When it did work, prior to today, I was very happy with it and was pleased to see it listed as the top coffee maker of its kind in Consumer Reports this Spring. I guess I need to let Consumer Reports know about this situation.

Purchased the Cuisinart DCC-1200 coffee maker in November 2010. This morning, 7/14/2011, the coffee brewed then smoke started to pour from under the coffee maker. We're fortunate we were in the kitchen when this happened as this could have been a potential fire hazard. Found many other complaints about the Cuisinart's having this exact same issue. Will contact Cuisinart, however I am not sure I want another Cusinart product in the home since it appears they have not acknowledged the problem with other customers.

We had purchased a Cuisinart DCC- 1100 in December 2010 . I can honestly say this will be the last coffee pot I will buy that is from this company as we experienced the unit burning up. You are all right, the smell is horrible. If you value your home and pets, then my advice is for you to think twice before purchasing a Cuisinart!

I too have purchased a Cuisinart DCC-1200 coffee maker. It worked great for the first nine months. Last night I brewed a pot of coffee and luckily was sitting in the living room where I could hear the coffee pot making very loud gurgling and popping noises. Went into kitchen to check out the unusual noises and found the coffee maker smoking from the bottom. I unplugged it and the smoking stopped after a minute or so. I am very fortunate this did not occur in the morning when it had been programmed to brew as I often do.

I purchased coffee maker, PG-20045 10-cup double wall thermal carafe, charcoal water filter, fully programmable. It was purchased in December 2010. It has worked well up to this point. Whenever I brew coffee, it leaks out of the lid no matter how gentle I set the filter system. I spent over $70 on this item and have had a few minor burns to my hands. I no longer feel confident purchasing coffee makers from Cuisinart. I will stick with Mr. Coffee or Coffeemate.

My Cuisinart DCC-1200 coffeemaker, burned up this morning. Right after making coffee with it, I noted a burning smell in the house. I went to the coffeemaker where I found all the lights off on the unit but the warming plate was burning up and the coffee in the carafe was boiling. I immediately unplugged the unit, took it outside. This product is a fire hazard! I noticed that many people have complained on this site about the same thing with their Cuisinart products.

This product is a wonderful product if you can manage to keep it running. My son researched this mixer before purchasing it and had great reviews. It was purchased for me for my birthday in November 2010. I have used it 3 times and when I went to use it to mix a cake mix the fourth time, the mixer stopped working. When you press the start button, the beater will turn half a turn and shut off. When I contacted Cuisinart to have this item repaired "under warranty," I found out that I have to pay to ship the item to them and enclose a check for $10 to have it repaired and shipped back. They do not pay for shipping. I find that this is really bad customer service.

I bought a Cuisinart coffee maker last May 2010. About 5 months later, one morning, I made coffee as usual. About an hour later, I heard a noise in the kitchen, and I found the coffee maker was almost melting in the bottom--the bottom plate was all red, and smoke was coming out of it. I then contacted Cuisinart, and they told me that the product I have had a defect. They gladly shipped me a new one with the condition of me paying the return cost of the defective one.

We purchased a Cuisinart DCC-755 10-cup Coffee Maker from Costco less than a year ago. Over the last few days it made a buzzing noise when turned on to brew. After a minute or so, the noise would stop and the coffee brewed fine. This morning it did the same thing. I left the room to do something and when I came back in, it was smoking from the base. I immediately unplugged it. I then unscrewed the base to make sure it was not burning inside. There was a white powdery substance concentrated in one area where I could also see melted plastic.

I own a Cuisinart Coffee Maker. I made coffee as normal this morning and later came into the kitchen. I heard the coffee boiling in the pot and as I took the pot off the base, the bottom and the back of the unit began to smoke. I unplugged the unit immediately and put it into the sink and poured a cup of water onto the base to cool it off. Unfortunately, the unit sent a very heavy, strong odor around the house which has taken hours to dissipate even with the windows open and the stove fan on. The odor has induced asthma in me and even at work, I could still feel the effects for hours. I will not use the maker again and I am personally not interested in being given a new unit if I take it to the store or call the company because I am scared.

I received a DC 1100 Cuisinart coffee pot for Christmas 2010. Its been about 3 months of using this unit and the other morning it made a pop sound and quickly filled the house up with smoke. Fortunately, my husband was standing right there in the kitchen, unplugged it immediately and threw it outside. I called the Cuisinart company to report the issue and they told me to take it back to the store to replace it. I told her the issue is not about the new coffee pot, but about the fact that I have two young children and it is clearly a fire hazed. As if i would want to replace the burnt coffee unit with the exact same one, so it could potentially be life threatening to my family.

I purchased a Cuisinart 12-cup Coffee Maker model DCC 1100 four months ago. This coffee maker is a fire hazard! This morning, immediately after brewing, the unit started billowing smoke and making a crackling noise. As my smoke detector sounded, I grabbed the smoking coffee maker and threw it on my balcony. A few more minutes and it would have ignited into a full flame. I have now found a number of posts at www.consumeraffairs.com which describe the same problem. It seems that Cuisinart denies there is a problem and has not pulled the product from shelves. I stopped by two major department stores this morning (The Bay and Sears in Canada) to advise them of my experience, and asked them to consider pulling the coffee maker from their shelves. If Cuisinart will not listen to consumers, then I am hoping these stores will. Hopefully, someone will not have to die to finally get this coffee maker recalled.

We have a Cuisinart model DBG-700BC coffee maker and really like the coffee. But today after the coffee was done brewing, smoke started coming out from under the warmer and started to smoke. There was an electrical burning smell. My husband and I have had a Cuisinart model DBG-700BC coffee maker for about 1.5 years and really like the coffee, but today after the coffee was done brewing, smoke started coming out from under the unit and there was an electrical burning smell.

Add us to the list of disenchanted Cuisinart users. We are tossing our coffee maker in the trash this morning. It stopped working after a few years because of an apparent short in the cord. After reading the complaints about this product, I can't believe they are still in business. Wow, what a sham of a business!

The Cuisinart coffeemaker I've had for about 6 months just started smoking and smelling like an electrical fire was about to ensue. I saw a small ember turned from orange to black, on the hot plate as I pulled the coffee out. I was just reheating it. The smoking continued out of the back where the cord enters. I unplugged it from the beginning and took it outside where it now sits. I researched and found all these complaints about the very same thing. Cuisinart needs to recall these. I had a Proctor Silex coffeemaker for 16 years before it started not heating - and I've only had this one for 6 months before it nearly caught fire.

I bought the 12 cups DCC-1100 coffee pot in October 2008, and I had to have it replaced twice. That makes three pots in three years. Each one of them had smoked and burned while on. Fortunately, we were sitting close by each time or else fire could have happened. Why has Cuisinart not recalled their coffee pots to correct the problems? I have read complaints the same as mine. Cuisinart is being irresponsible. Now the original warranty has expired, and they will do nothing. I would be afraid to have the pots anyway, so now I am out of my money. I would not take a chance on any Cuisinart product again.

Two percolators (12 cup). The first burnt out, made huge noise and stopped working. I returned it to the store for a new one. Today, the plastic bottom melted and the bottom fell off!

I am complaining about Cuisinart's grind and brew coffee maker (Model: DCC790). The Fire Department just left and the electrical fire source was this model: DCC790. I turned off the house electric relays in time. I took it outside, plugged it in, and watched the smoke. I then researched it on this site and discovered hundreds of reports of fires: **. Great coffee for 14 months but not worth a house fire. The amazing fact is that there is no recall despite so many reports. I noticed the smoke right away, so there was no fire damage. I also had it reported here: **.

I purchased a Model DTC-975 12 cup coffee maker. It broke a couple of days after warranty expired. I called Cusinart on December 23, 2009 and they said as a courtesy they would replace under warranty. I sent unit in and waited about 6 weeks (mid February), then I called. They said they would send me a black pot or I could wait for a white one. My wife wanted to wait for a white one. We waited and I called a couple of more times and finally in October 2010 I said just send me a black one and they said ok. Four weeks later I called and they said the coffee maker I returned broke out of warranty and wouldn't be replaced (almost a year).

I emailed Cuisinart, but I haven't heard back from them yet. I loved the concept, and coffee maker while it lasted. It kept turning off. Then excessive steaming damaged my cherry wood custom cabinetry in the kitchen. It smelled hot like it was going to catch fire. From what I am reading online, many problems with Cuisinart products, period.

On 12/07/10, I bought two Cuisinart Double Walled Stainless Steel Thermal Coffee Mugs. My husband made me a cup of tea and I told him that I would like to try out the mug. I took a sip and before I knew it, it poured out of all sides burning the inside of my mouth, my lips, and down my chin. I was burned. I put an ice inside my mouth and on my lips for about two hours.

I called to complain about my coffee maker and was told to clean the appliance with white vinegar and water. I told him that I had already tried that as directed in my instruction booklet. He said he had told me a slightly different method that requires me to go out, buy more vinegar and waste more of my time trying to get it to work. I have already wasted nearly a pound of expensive coffee while it was malfunctioning. My warranty will expire in a few days so I asked him to fill out a warranty complaint which he refused to do. I am really frustrated with them and after reading some of the problems that others have had with their Cuisinart coffee makers, I am not sure I want to continue to use it.

Just like everybody else's story, on the morning of December 11th, 2010, our coffee maker started billowing out smoke. I had to unplug it and take it outside. As a career firefighter, I could not stop thinking about what would of happened if I hadn't been home. My wife sets the automatic off setting for an hour. I might have had to respond to a fire at my own home. As of now, I have not found a recall online.

The back of the coffee maker started to smoke (electrical fire). Since it was on a timer, the smoke continued until we got up in the morning. The smell was terrible and decided not to use it. Will keep the defective unit for a while, just in case an attorney contacts me on this item. No more Cuisinart products for us.

I recently purchased a 10-piece set of Cuisinart pots and pans, model #55-10r, and within a week of my purchase the non-stick finish began to bubble and crack. I hand wash my cookware and never stack them inside each other. I read and followed all the manufacturers instructions, as I was excited to have what I thought was quality cookware. Now, even the paint on the sides is washing away. It used to be a given that if you bought a brand name like Cuisinart you could trust the quality. I spent a small fortune for this set, and it's only a couple of months old. Now, I must buy new ones. Cuisinart should be ashamed of such an inferior product with their name on it.

I contacted Cuisinart Customer Service about my DCC-1200 coffeemaker. First, it would not make the coffee automatically with the clock. They told me to do a deep cleaning using vinegar. I did this and then it would not brew at all. So I called back and they said they would send me a new one, but I had to pay for the shipping $10, plus I had to pay to ship their defective product back. I waited two weeks and received a refurbished coffeemaker, and it was broken. The plastic on the bottom and around the hot plate was broken. I called again and they said that UPS must have done it since there was no damage to the box, and must have put it in a new box and shipped it to me. I say **.

This is the second Cuisinart coffeemaker that I purchased. The first would brew just a few drops of coffee and then would stop and beep that it was finished. The coffeemaker was less than a year old. I then purchased a second coffeemaker and one morning about 30 minutes after it had brewed the coffee, smoke started pouring out of the bottom of it. I had to unplug it and take it outside before it started on fire. This was after having it for only four months!

I have a Cuisinart serial #70403, model #BC-56 Melangeur/Robot Culinaire 3. I do not have an owner's manual or cookbook so I don't know how to use it. Not one person knows how to contact the home office or factory. Please have someone call me. I am so frustrated so please call me at home. I am elderly and don't work **.

Our coffee maker is three years old. We were about to leave the house when we noticed smoke coming out below the warming plate. The machine was off but plugged in. It’s scary to think that had we left five minutes earlier the house would probably have burned down. We called Cuisinart but the rep said, "Well, it is out of warranty." It concerns me they did not get alarmed and ask more questions. I contacted corporate but have not yet heard back.

Our coffee maker is three years old. We were about to leave the house when we noticed smoke coming out below the warming plate. The machine was off but plugged in. It is scary to think that had we left five minutes earlier the house would probably have burned down. We called Cuisinart but the representative said, "Well, it is out of warranty." It concerns me that they did not get alarmed and asked more questions. I contacted the corporate but have not yet heard back.

Sounds like you can add us to the ranks of freaked out Cuisinart users. On the morning of December 1, 2010, we started our Cuisinart 1200 Coffee Maker as usual and made 10 cups of coffee. About 15 minutes after it finished brewing, while feeding my 9 month old infant in the other room, I smelled something burning. When I went in to the kitchen, the coffee maker was smoking and smelled like an electrical fire and was sizzling. I screamed for my husband, he came up, unplugged it, put on oven mitts and carried it outside, where it continued to sizzle and spark for an additional 10 minutes.

Cuisinart coffeemaker DCC-1200 series purchased 18 months ago exhibits same problems noted by other consumers. It will not complete brew cycle, even following extensive cleaning. Clearly flawed design.

We purchased a Cuisinart Grind & Brew 10-cup automated coffee maker model DCC690 from Costco less than couple of years ago. We were very happy with the product and loved the 'delayed' start/timer option, as we enjoyed drinking a fresh cup of coffee every morning as soon as getting out of the bed.

I purchased a Cuisinart TOB-30BC toaster oven. It produces the most even and consistent toasting of any inexpensive toaster oven I've ever owned. I'm 52 and I've had many over the years. After about 3 months of use, the plastic function selector knob cracked, rendering the oven useless. I couldn't move the selector from 'off' to any other position. Filled out an inquiry on the Cusinart website describing the problem and requesting information on replacement parts. After a week, I had still not received any response. I called Cusinart customer service at 800-726-0190, explained the problem and they offered to sell me a replacement knob set for $5 plus shipping. When I explained the item was just received as a gift a few months ago, they agreed to send the knobs at no charge even though the serial number indicated the unit was probably 6 years old. They provided me with an order number and said to expect delivery in 7-10 days.

Same complaint as the ones posted previously regarding this product. It is a fire hazard! I've had the coffee maker for about six months, and this morning it started crackling and smoking. I had to bring it outside so the kitchen wouldn't fill with smoke. Do not buy this product!

Last year, about this time, we purchased the Cuisinart DC1100 coffeemaker. Up until this morning all went well with the maker producing good tasting coffee. This morning, however, I no sooner poured in 5 cups of water only to watch all of it pour out onto my counter. When I picked up the maker, I realized the water was pouring out of the bottom of the machine. And even though the unit was unplugged, my husband detected a burning rubber smell from inside the unit. After reading other complaints, we will never purchase another Cuisinart. Why boast a three-year warranty? I certainly don't want a replacement.

Last year about this time, we purchased the Cuisinart DC1100 coffeemaker. Up until this morning, all went well with the maker producing good tasting coffee. This morning however, I no sooner poured in five cups of water only to watch all of it pour out onto my counter. When I picked up the maker, I realized the water was pouring out of the bottom of the machine. And even though the unit was unplugged, my husband detected a burning rubber smell from inside the unit. After reading other complaints, we will never purchase another Cuisinart. Why boast a three-year warranty? I certainly don't want a replacement.

I bought a dcc-2000. One of ten, eighteen months later after the forth time trying their trouble shooting. They asked for proof of purchase. The was warranty denied. It was if they were looking for ways to rebuff the claim. The company is in trouble.

We use a DCC-1200 Cuisinart Automatic to make our coffee. We use it every day for good coffee made on time every morning. We bought it used online for about $20. So I think those who paid retail for dripping steaming water through a paper filter and into a glass pot need to re-evaluate their purchasing tendencies. Should the model we are using for the last two years flame out; so what. And for those who leave any kitchen appliance unattended, don't you think you are asking for trouble?

In July 2010, I purchased a Cuisinart DCC 1100 Coffeemaker at Kohls. Yesterday, I made my coffee and after about half an hour, I heard popping noises. Saw smoke coming out of the machine and smelled burning plastic. I immediately unplugged the coffee machine and took it outside because the smell was horrible. I also was thankful that I was sitting in the kitchen when this happened because it could have resulted in a devastating fire. I called Cuisinart and they are sending me a replacement. However, after reading the other complaints, I'm not so sure that I want to use it.

Like a lot of the previous people, this morning I was pouring a cup of coffee out of my Cuisinart 12-cup coffeemaker about 5 minutes after it was done brewing. I was lucky to be standing in front of it at the time because it started to crackle and pop from the heating plate. The smell of melting plastic and an electrical smell followed shortly before a flame shot out from from the bottom. I, too, unplugged it and brought it outside. I also feel it was my lucky day to be standing there at this time as this could have been catastrophic.

I bought a Cuisinart DCC-2000 a few years back. After having it for a few months, everything quit. It took them 4 months to replace the unit. I received it last April. Now this unit is doing the exact same thing, but customer service says it's out of warranty. There are literally hundreds of complaints stating the same thing, with the company not recalling the product or even acknowledging there is a problem. I want them to stand by their warranty not counting the time I had to wait on the new unit. I highly recommend staying away from these products!

My Cuisinart DCC-1100C series Coffee Maker started smoking with a strong smell of burning plastic this morning. Luckily, I was in the room at the time and was able to unplug it before any damage to the kitchen occurred. I have emailed Cuisinart at consumer-Canada@conair.com expressing my concerns and I will let you know how it works out. Please add my name to the list of people that have an issue with Cuisinart Coffee Makers.

This morning, about 30 minutes after I brewed my coffee, the machine began to crackle and smoke. I unplugged it and had to pour water inside as it had started to burn. The smoke was terrible and I had to carry the coffee maker outside. Now, I am out a $100 coffee maker after less than 2 years. I don't really want another one as I have read about too many other fires online!

About a week ago, my two-year-old Cuisinart Grind-and-Brew coffeemaker started behaving strangely. It is brewing only part of a pot of coffee before shutting off, or the grinder is going on long after the coffee had been made. This morning, the grinder went on about two hours after coffee had last been made, and the bottom of the unit started to smoke heavily. We are fortunate that someone was at home to remove the unit and prevent what might have been a significant fire.

I have a Cuisinart Coffee maker, 1200, that is about 6 months old. My complaint is exactly the same as the ones posted on your site. I was having my coffee and reading the paper when I heard a pop and then some noises.I looked at the pot and saw that it was steaming from the heating plate area. I unplugged it, but the steaming (and accompanying horrible smell) did not stop. So I took it outside, where it continued and finally stopped. It was scary, and like the others who complained, I feel fortunate to have been home and in the same room as the pot when this happened. Since it has an automatic shutoff set to two hours, I frequently leave the house with the pot on. I do not want a replacement; I would never use another one. It can't be a coincidence that this has happened to so many people. There has to be a design flaw, one that is dangerous.

Today, November 4, 2010, my coffeemaker started making noise and started smoking. It smelled like an electrical fire. I had to put the coffee pot outside the door. I bought the coffee maker a couple of months ago from Kohl’s. They better have a recall on this. I could have lost my house had I not been sitting at the kitchen table.

In April 2010, I purchased the Cuisinart DCC-1100 12 cup programmable coffee maker, and like countless others, this morning, mine too began making a loud gurgling noise (as if it was brewing again) then began billowing heavy smoke out of the bottom with a terrible burning smell. Almost 12 hours later and the smell still lingers.

I purchased a Cuisinart 12" skillet from TJ Maxx about a year ago. Being from a discount store, I knew that for the price, it was possibly a second. A blue material leaches out from the top sides of the pan. I have just taken it off when I wash it but I am concerned that it could be going into the pan or could be in the pan and I can't see it. I called Cuisinart customer service and the gal said that she had never heard of that and apologized, and told me I would have to send it in for analysis. I said it wasn't worth the money to do that. Nothing was resolved and I will just throw the pan away.

This is the second coffee maker that my daughter has bought me. She knows I wouldn't pay that much, as I am 72, and need money for other things. The first one started a leak and got worse with time, so I threw it away. Then she bought me this on A Coffee on Demand 12-cup Programmable Coffeemaker COD - 4000SA, with a Limited 3-year warranty for Christmas a couple of years ago. I haven't been able to use it the last several months (my husband passed away so I didn't take time to write you).

I bought a Cuisinart DCC-2200 coffee maker last year. The Serial number is 60309C and I purchased it at my local Kohl's.This coffee maker caught fire! We are so lucky that we were not sleeping and close to the coffee maker when it happened. We always set it to come on each morning so this could have happened while we were still sleeping. I can't believe how lucky we were! I see on the internet that several others have experienced exactly the same thing with this exact same model! I asked if they had thought about recalling this coffee maker but they didn't respond to that.

We have, over the last six years, purchased Cuisinart coffeemakers. Each one lasts only two years. At that point, water is no longer sucked up into the drip water emitter. We (architects) believe this is faulty engineering and should be posted in appliance reviews. A coffeemaker should not be built for obsolescence. The company emailed a response that we should try cleaning the machines (done per their instructions to no avail ages ago) and asked for our old warranties (come on, that's just delay. We'll give the actual machines instead!).

I have a Cuisinart Model DCC-1200 coffeemaker that is 6 months old. This morning, after the coffee finished brewing, I noticed a burning electrical/plastic smell. The heating plate under the pot appeared red hot, and smoke was coming out of the bottom. I immediately unplugged it and moved the unit outside. Later, after it had cooled, I tried plugging it in outside. While the brew light still came on, the heating element was no longer working.

I just bought a Cuisinart coffee maker two months ago. I turned it on as usual in the morning and took my dog out for a walk, only to return to a kitchen full of smoke and a horrific smell! It was smoking from the heating element, so I quickly unplugged it. It was also making a crackling sound. I immediately called Cuisinart and they were nice up until I told them that I would not pay shipping costs to send the coffee maker back to them!

When I read what Cathy of Loomis, CA wrote in June of 2010, I thought I had written the article. This is exactly what happened to us this morning after making a pot of coffee. It had worked great since Feb 2010 (wow, not a long time) and then it fried itself. Cathy of Loomis, CA June 9, 2010, our Cuisinart Coffee Maker nearly started a fire in our kitchen this morning. The last couple of days we noticed the unit staying on even though the light turned off even minutes after brewing a pot, that didn't seem like a big thing. However this morning, about 10 minutes after making a fresh pot of coffee, the coffee maker started to make a lot of noise (gurgling, popping, crackling) then it started smoking and stinking. We thought it was going to burst into flames!

Purchased a Cuisinart Coffee Maker DCC-1100 Series, Feb 2008 with a 3 year guarantee. In April 2010, there was a strong electrical smell coming from the coffee pot which had overheated and bubbled the teflon from the top of the heating element. Immediately unplugged the coffee pot and carried it outdoors. Contacted Cuisinart and returned it for a replacement which was $9 shipping to return and another $10 for the replacement. Postage receipt dated 4/6/10.

Hazard: After owning my Cuisinart coffeemaker (14 cup) for a couple of years, I walked into my kitchen today looking for the source of a strong electrical burning smell. The coffeemaker had shut off and my electrical outlets tripped. Seems like a faulty electrical issue with the Cuisinart. Scary.

Received Cuisinart KUA-17 Tea Kettle Feb 2008 with three-year warranty. Kettle developed rust and discolorations interior. Followed all care instructions. Sent back to Cuisinart. Refused replacement. Claims out of warranty. Totally ignored rust and discolorations. Dina says no rust found. Product is made of poor stainless quality and should be replaced. Although no receipt is still under warranty. I would not have spent the $12 to FedEx if it was out of warranty. Poor customer service. Thank you.

$14.71 for a total of $24.71. That's $24.71 for a machine that cost me $60.00 on sale at Macy's. This costs to me was because of a faulty product. I feel the warranty is misleading and unfair. Needless to say, in the future, I will examine warranties more closely. I suggest you should review your warranty policies.

This morning, October 13, 2010, our Cuisinart Total Touch Electronic toaster started itself on fire. A loud pop was heard. Smoke filled our kitchen. We went to the kitchen to discover 5-6" flames coming out of the toaster. The toaster was not in use, and had not been used since breakfast. The fire was in the electronics end section of the toaster.

We bought a Cuisinart Grind & Brew Coffeemaker at Costco less than a year ago. A week ago I was sitting at the counter (fortunately) when it started making a crackling noise and suddenly burst into heavy smoke. I immediately unplugged it and tossed it outside. When I called Cuisinart Customer Care they immediately offered to replace it but demanded that I pay the return shipping. I waited until I received the new unit and called back to protest having to pay to ship their defective appliance. The rep immediately told me that she would have UPS pick it up. After reading all of the reviews of the same problem we're now wondering if we even want to use the thing. If I hadn't been in the house the thing would have gone into flames under the oak kitchen cabinets and from there into the whole house. This is the end of Cuisinart for us!

We bought a Cuisinart "grind and brew" type coffee maker (model CBC-4400) from Costco not quite a year ago. This morning, it started smoking like crazy from under the warming plate and had the distinct smell of electrical fire. Good thing we were up and not relying on the delayed brew feature. Totally unsafe product. The coffee maker is toast. I had to throw it out onto the patio to make sure it didn't start anything else on fire.

I bought a food processor from Cuisinart and within a few months, the on-off switch failed. I tried to find any repairs for it, but Cuisinart never responded. It's such a lousy service. I will throw the thing in the garbage and never buy any Cuisinart product again.

My 14 cup programmable coffeemaker, model CBC-4400 purchased at Costco, started to smoke this morning. I was in the other room when I heard a strange noise in the kitchen and upon entering the kitchen, dark smoke was pouring out of the bottom of the maker. I unplugged it and threw it outside. This is very dangerous because it is programmable. What would have happened if it was early morning?

A few months ago, I purchased a 12-cup Cuisinart classic programmable coffeemaker and yesterday morning there was half a pot of coffee there when all of a sudden, it started to boil furiously. Smoke was pouring from the bottom of the unit and I was so frightened that it would ignite in flames. The smoke was very foul smelling. I took the unit outside expecting it to burst into flames and threw it over the patio to the wet grass below where it still continued to smoke for several minutes. I have been a huge Cuisinart fan for years, but no longer.

I purchased a Cuisinart grind and brew a little less than a year ago. It was a great machine until this morning. I had my morning coffee as usual before getting ready for work, but then started smelling something like an electrical burn. I searched all over the house for anything and came close to the coffee pot. The smell was much stronger so I decided that it must be the coffee maker since it had quit working. It haven't melted or caught fire but I unplugged it. It currently is still not working. After reading other complaints about this product, it sounds pretty much that the whole line of machines are lemons. This is the second Cuisinart coffee maker that I've had, they aren't inexpensive. The first one only lasted two years and this one lasted less than a year. I won't be purchasing a Cuisinart again. I'm tired of wasting money.

It is my 2nd time purchasing the same blender from Cuisinart model CB-18R in red. It keeps falling apart. The inside plastic piece breaks in the food, the motor goes off. I thought my first one was an accident, but I see that even the 2nd one does the same thing! I purchased it in a supermarket here in Connecticut, but do not hold the receipt anymore so nobody will repair it or exchange it! I am very disappointed by such a large company as Cuisinart!

We bought a Cuisinart CGG-200 grill from Kohl's on 8/25/2010. It came without the veggie panel that is included in the sale as specified in Cuisinart description of the grill. 3 weeks now that I'm trying to get them to send me the missing veggie panel. After numerous calls, redirected to people that never called back or "this is not the right person, call this number" or "My supervisor just stepped out off the office but he'll call you back", of course he never called back. They just gave me the runaround. So I don't have to tell you that Cuisinart, never again.

I bought a Cuisinart Grind and Brew at Costco less than a year ago. This morning after brewing the coffee, the bottom heating element started smoking. My husband just happened to go into the kitchen and noticed smoke billowing out from the bottom of the heating element. Had he not been there at that moment it would have caught fire and who knows what damage could have occurred. I thought this was a trusted brand but apparently this is not that uncommon of a problem and that is scary. I will not be buying another coffee maker from them ever. Buyer beware, this could burn your house down. Luckily, aside from the damaged coffee maker, nothing else was hurt.

I ordered two small plastic tubes about two and one half inches long and about one half in wide. Cuisinart charged me $9.95 for shipping! Using the USPS, even if they sent both of these priority mail in the same box, it would only cost $5.98. That is a total inflated shipping price on their part. They are abusing the consumer with their overinflated shipping charges. So, in addition to making the money off me for the product I bought, they charged double the cost of shipping so they actually pocket an additional $4. Multiply that by every consumer who orders on their website.

We received the Cuisinart DGB 650 model Grind and Brew for Christmas from my in-laws nine months ago. Last week, I went to make coffee and nothing happened. If it's plugged in, the on/off light is continuously on and none of the other buttons work at all, nor does the display clock. There is some condensation in the display, so I am assuming steam/vapor has gotten in there and shorted out the electrical components.

I purchased a Cuisinart 12 cup Programmable coffee maker, a little over 2 years ago from Sam's Club. This morning I was in the kitchen, when I an awful smelling smoke, like burning plastic. I then heard my coffee pot boiling on the coffee maker warmer. I noticed the light was out where it had shut off, but the burner was smoking, and very hot. Had I not been standing in the kitchen ready to leave, and smelled that burner and took it outside, my house would probably be gone now. I'm so upset at Cuisinart for not recalling this pot. It is a fire hazard.

We have a black Cuisinart grind and brew coffee maker. We have had it for approximately 6 years. It was regularly cleaned and maintained, turned upside down in order to clear the water area of any random coffee beans. It had started to not engage the brew part of the process, so we did the same thing in order to clean it. To our consternation, the entire bottom of our coffee maker in and around the vents, below the heated element, has melted and is clearly an enormous fire hazard!

So again, I pulled out the old (reliable) Mr Coffee machine. It finally decided to turn on each morning until we went on another week long trip. Both times we were out of town, all appliances in the house are unplugged.

This is a follow-up letter to update a complaint I submitted on February 12, 2010.This was for an injury I received while using the Cuisinart stick blender. My complaint was the trigger switch should be made safer. Because of this, I received damage to my right finger. I recently noticed a similar complaint from Melinda of Gig Harbor, WA, August 18, 2010. If I may, I would like to share the response I received from the Cuisinart claims manager Pamela ** after they requested returning it for testing.

I bought this Cuisinart coffee maker DCC-2200 exactly one year ago. I use it once a day. It suddenly stopped working. No clock, no setting the clock, no brewing. I want a new pot. $100 is not a cheap coffee maker.

I bought a Smart Stick Hand Blender from Costco and additional three for gifts. I was using for guacamole and the unit was stopped. I was just holding it and I went to clear the avocado from around blade and it just turned on. I was not pressing on/off switch. I ended up with two large deep cuts to my finger-top and bottom. Thank god, my husband was there and I wasn't alone because I was losing a lot of blood. I returned the other three new ones. I would not give to anyone knowing of this issue. I could not forgive myself if this happened to them. This needs to be recalled. The switch should have some sort of safety switch that must be turned on in some way before it can run at all. Once again, I was just holding the body and not pressing the switch or possibly the switch needs to be on top of the unit so just holding the units body will not activate.

I just opened the box on a new 14cup Cuinisart food processor to replace the one I've had for 25 years. It does not work, at all. I called Customer Service and the nice lady said I needed to reset the motor. So I did with a chop stick, but when I put the work bowl back on, it won't work because some mechanism on the work bowl is defective. She wanted me to ship it back to them and then they would send me a new one. That didn't fly so she said they will send me on in 10 business days. I asked her who owned Cuisinart and she told me Conair! They can't make a freaking hair dryer and now they have ruined a fine product. I have a really bad feeling that I've bought a piece of crap.

I bought 2 clad frying pans and within a few months, the coating starting coming off. I cannot even cook an egg in the pan as it sticks totally. I called the complaint dept. and was told I had to pay for the shipping, enclose $7 for them to evaluate the pan and then pay for it to be shipped back.

I purchased a Pro Custom 11" Food Processor, DLC-8S Series with a wide mouth feed tube which is so complicated to use. It is extremely time consuming as you can't keep adding large vegetables. Instead you have to wait for it to stop spinning after each one, disassemble, insert food, reassemble, do that one thing, and repeat. I found it to be a huge waste of money and it wasn't cheap to purchase. Mostly, we continue processing large foods by hand rather than deal with the Cuisinart.

My Cuisinart Griddler plug/cord overheated at the receptacle and caught on fire. I was lucky to be in the kitchen when it happened and even more lucky I was not electrocuted pulling it out of the receptacle. Damage to the wall, receptacle, dish towel and hand. I doubt anything will be done about it, since it's all about money and companies do not take responsibility for their faulty products. Buyer Beware!

I purchased the Cuisinart 14 cup coffee maker DCC-2200. It made a weird sound while I was getting ready for work, I turned around and saw smoke coming out from the bottom of the base. It smelled horrible. Thank God, I was in the kitchen and not on another floor in the house.

The Cuisine art DCC-1200 coffee pot I purchased around xmas last year has worked fine until it made cracking and popping sounds, then began to smoke! I am sure if I left to go to work as usual it would have caused a fire! I unplugged it and took it our side! The smell is horrible! Warning, there is no recall! If you search you will see this has happen to many people! Caught on fire in my kitchen

I purchased a Cuisinart DCC-2000 coffee maker about 6 months ago and it started turning off prematurely before the brew cycle finished. And it cannot be restarted until it has cooled down, which takes about 20 minutes. I emailed the company and they have not responded. I bought it at Lowe's, but apparently I am supposed to deal with Cuisinart directly. I have read other complaints about the same problem I am having. Shame on you Cusinart, I will never again purchase one of your products!

We have a Cuisinart Coffee maker model number DCC-1100. This morning, it made coffee and then made a click and started smoking. The smoke grew worse and the smell was horrible, like burning insulation or rubber or plastic. The heat and smoke were alarming and I unplugged it and removed the machine to my garage floor. I believe it would have caught fire had I not been there to intervene. Kitchen was smokey and smelled horrible. There could have been major damage had I not been there.

Today is July 27, 2010. I bought the GR4N Griddle on July 1, 2010 at Macy's. After using it twice, the coating faded out. Cuisinart advised me to return the griddle for evaluation and pay freight both ways.

I originally purchased Cuisinart's Coffee on Demand DCC-2000 at the Macy's store at Westside Pavillion on Pico Blvd. in Los Angeles. I was happy with the machine operation for many months. Then it began leaking small amounts of water on the counter. At first I thought I had just spilled while filling because it actually is a little difficult to fill. Next the machine stopped coffee operation. The light would go on and sometimes the machine would start coffee production and sometimes the machine would just sit and do nothing even though the brew button had been set. If left in the brew on position sometimes later in the day, the machine would start up and produce coffee all on it's own. Scary. After about a month of the on and off operations, the machine ceased completely.

In the past, I have owned three Cuisinart coffee makers (two grind & brew) and one (coffee on demand). Had problems with all within the first eighteen months from purchase. I gave my son a (coffee on demand) for Christmas two yrs. ago. The following Christmas, his coffee maker was not working.

I purchased a DCC 2000 coffee pot about a year and a half ago and the last 4 months have had problems with it shutting off prematurely or not turning on at all. The company suggested many reasons which were my fault for this to happen. The fourth phone call, I asked for it to be fixed and they refused because I didn't have a receipt. I looked on the internet and I am not the only person that has had this problem. I paid 100 dollars for this coffee pot and I'm outraged that the company would not even consider fixing at my cost.

This is the third identical coffeemaker I have purchased and the third one that has unexpectedly stopped working after a year or two. I see that others have had similar experiences. Although I really like this unit when it works, I will not buy another Cuisinart because of this issue.

I purchased a smart power duet blender and food processor and after 1 year and 3 months it died. I tried to contact the company since it has a 3 year warranty but the 1-800- is always busy.

I bought my coffeemaker, the 4-cup with stainless carafe less than 6 months ago and it already does not work. Like everyone else, it seems to be an electrical problem with the unit. It simply refused to go on yesterday. Now again, today. After reading many posts, I feel blessed that it did not catch fire due to what consumer affairs said. The power is not going to the machine, electrical issue. Oh and Cuisinart wants me to pay to ship a new one here and also to ship my unit back to them. Are they crazy? What a gimmick their useless warranty is. That would cost me the cost of the unit itself!

Our Cuisinart Coffee Maker nearly started a fire in our kitchen this morning. The last couple of days, we noticed that the unit was staying on even though the light turned off even minutes after brewing a pot. That didn't seem like a big thing however, this morning, about 10 minutes after making a fresh pot of coffee, the coffee maker started to make a lot of noise (gurgling, popping, crackling). Then it started smoking and stinking. We thought that it was going to burst into flames!

I've owned my coffee pot for a little over 3 years and the coffee started to boil and smoke started coming out of the base. My husband quickly unplugged it and put it outside. I called customer service and they said they had no reports of this happening, but after reading this website, I doubt they are keeping track. I even informed them that several people had similar problems and told them to check out consumeraffairs.

I was given a Cuisanart DCC 1100 Coffee Maker as a gift. After about 9 months, it starting smoking from an electrical fire. Cuisanart graciously sent me a replacement. This morning, the replacement did the exact same thing. They would have sent me another replacement but who in their right mind would want one of those things in their home. They claim that they have not had any report about this machine. I have a hard time with that since I am 0 for 2.

I purchased a DCC-1200C Cuisinart Retro coffee maker on January 19, 2010. It just caught fire and in spite of the electrical outlet circuit breaker kicking in and cutting the power, the base element continued to get brighter and brighter red until I actually unplugged the unit. I returned the unit to the place of purchase, I have emailed Cuisinart directly. I am extremely concerned with this fire hazard as, had I not happened to go into the kitchen when I did, there is no doubt that the unit would have been in actual flames. London Drugs was fabulous about taking the unit back, and I purchased a Krupp’s. I am not being critical of Cuisinart at this point either as it is the weekend and they will not even get my email until the next business day. I simply want a consumer alert issued for this product. People program the thing to brew before they wake up in the morning. Our unit caught fire approximately 5 minutes after finishing a brew cycle. There is no window of time between brewing and catching fire.

Cuisinart 12 cup coffee maker has a nice styling but is a complete piece of junk. We have gone through 3 of these in the last 2 years. First two smoked wiring and quit. The 3rd one just died.

I have had my Cuisinart coffee maker for three years. This morning, the unit started smoking and caught fire! Apparently, our unit had an electrical problem--one that could have very well burned my house down! Needless to say, I will never purchase another Cuisinart coffee makes again.

I bought this coffemaker (Cuisinart DCC-1200 12-Cup Brew Central Coffeemaker) just under three years ago. It was on the expensive side but I purchased it anyway assuming that the money would be well spent due to the many good reviews of this machine along with its attractive design. It worked well until the day it shut off after brewing a pot of coffee and died.

Our Cuisinart DCC2000 OnDemand coffeemaker just stopped working one day. This is our second replacement and the customer service is horrible. The first replacement June 2009 took 6 weeks to get to us. Today I found that the replacement request made on 3/15/2010 has not shipped. Per Customer Service the machines are available but have not been shipped. They have no idea when the shipment will be made. I requested to have a supervisor contact me and can't wait to see how long that will take.

I purchased a Cuisinart coffeemaker, model CBC-00WPC, that came with a 3-year warranty on February 25, 2009. It stopped working on March 2, 2010. I contacted the company and was advised to mail it back to them and they gave me an order number for reference, which is **. They stated they would send me a replacement.

I tried to set up the Cuisinart Premier Coffee Series DCC-1200 but was unable to get the thing to set the time, let alone anything else. Most frustrating. I am not a tech neophyte, so am exceedingly frustrated. This is a simple thing. Should I return it? Many thanks for your input, suggestions, advice, etc.

The following email was sent to Cuisinart Customer Service this morning, after the Burr and Grind DCC 790 shorted out and filled the house with the burnt electrical wire smell. Luckily, we were home and inside to unplug the coffeemaker.

Customer service failed to contact me regarding complaint about my Cuisinart coffee maker. Coffee maker purchased from Marshalls Department Store on 10/16/2009. Coffee takes three hours to brew a ten cup pot; actually after three hours about five cups and isn't hot. I am afraid unit may overheat or cause a fire brewing for such a long time. I have to set coffee maker programmable timer for 5:00 a.m. if I want coffee to be ready at 8:00 a.m. Company hasn't called me or acknowledged my complaint via e mail. Possible fire danger and at 1000 watts for a three-hour period an economic burden.

The Cuisinart fully automatic Burr Grind and Brew Coffeemaker DCC-790, model serial number90702C, started clearing the time and settings. After a reset the next day, it brewed but caused a very acrid odor similar to burning electrical wires or circuits which filled our home. Fortunately, we were there and unplugged the unit and took it outside. We had irritated eyes but then ventilated the entire house. The odor lingered for several days. I contacted the company and they denied this ever happened.

I purchased not one but two Cuisinart coffee makers. One was the PRC12, which consistently makes weak coffee no matter how much coffee you put in it. It does not cook the coffee long enough. The other is a Coffee On Demand. I had this coffee maker for two months when the heating element started smoking and almost caught fire. Thank God I didn't use the auto feature on it or else it may have caused a fire. I also had dealt with their customer service department--they are the most ignorant and rude reps I ever had the displeasure to deal with. I will never purchase another Cuisinart product ever. I paid about $112.00 for the PRC12 and about $200 for the Coffee On Demand. Plus the grief and angst I had to deal with their customer service department.

Cuisnart DG_b600BC Coffee maker as a gift. It leaks all the time. It does not keep the coffee hot. The worst coffee maker ever.

The four-cup coffee maker is a disaster. It is slow. You cannot pour it without spilling. It leaks if you take out the metal container before it is completely finished and you cannot empty the container completely because of the plastic rim. They should stick to blenders which work quite well.

I started a fresh pot of coffee in my Cuisinart cbc-4400 at about 10 am today. Went downstairs for a couple of minutes and when I came up, I smelled an unusual smell. I thought my daughter had done something, so I immediately ran around trying to find what the smell was. It was an electrical smell and that is when I localized the smell to the coffee pot. Apparently, the coffee pot's heater over heated and burnt up... of course it's just a couple months out of warranty. I have no idea what would have happened if I hadn't been back in the room as quickly as I was to unplug it!

I purchased the Cuisinart Coffee Maker model DCC-2000 last year. It worked perfectly for the first 11 months, then it seemed shut itself off, like it wasn't getting any power. At first I thought it was my outlet, the coffeepot seemed not to have any electricity going to it, since even the clock wasn't working. I switched the coffeepot to another outlet and the same thing happened. I would get it all set up for the morning and when I got up, it was like someone had pulled the plug and forgot to plug it back in, it had no power going to it.

I own 2 Cuisanart coffee makers that grinds the coffee beans for you and I woke up to coffee everywhere. I tried it again and I woke up to the same big mess.

First of all, the Cuisinart Griddler Gourmet resulted in severe burn to my wrist. It is almost impossible to open the grill without contacting the arm to the hot cooking plates.

The coffee pot (Model DCC-1100) came on as usual at 6:11 am. By 7 am, it started making noise, like sparking inside, and smoke started to come out of the back from where the cord enters. I unplugged it and moved it off my counter top to a cutting board, but it continued to smoke and make noise until I poured water in the back where the cord enters it. The smoke filled my kitchen and permeated throughout my home. It then created that burning plastic, burning wire smell. The paint on the heat plate burned off as well.

I purchased the Cuisinart Smart Stick Hand Blender. My first time using this, I was unaware it had such a trigger sensitive off/on switch. After blending my cream spinach, I removed the blender with my left hand (blender was in off position), and removed mixture with right hand when it unexpectedly turned on and sliced my index finger to the bone, resulting in 16-18 outside stitches and unknown inside stitches and possible permanent nerve and tendon damage. Later, after removal of stitches, I used it again. Being extremely careful, I blended a protein drink. I removed it with one hand and before I could unplug it with other hand it switched on again!

Blender puts black residue into drinks and is unsafe. Customer service will do nothing. There is only an address to write to and will not take my information to have company call me or email me. Cuisinart produces throw away product. They do not stand behind so I hope that consumers throw them away on a permanent basis for all products lines which is what I have done. Cuisinart lost a customer for life!

I am a FIA credit card holder. With this card you accumulate points. With my points, I purchased a 9-piece Cuisinart cookware set. The product comes with a warranty. Within the month after I received them, the coating started peeling off the surfaces. I contacted my credit card company, and they took down all the information and stated someone would be getting back in touch with me to address the situation.

Yes, my Cuisinart coffeemaker was bad too. You cannot add the proper amount (not excessive) of grounds without the basin overflowing. Then the grounds clog the outflow aperture, then the coffee just pours all over your counter, down the cabinets, across the floor. So you can make 6 cups of coffee, not 10. The lid is hard to use and pours coffee so slowly. I hate this coffeemaker.

I have a complaint about the Cuisinart Supreme Grind Automatic Burr Mill CCM-16PC1. I got this as a gift. The product continually jams and does not grind. When it works, it produces coffee with a burnt taste to it. This is the third Cuisinart product in a row that has been bad. The prior two were an automatic grind coffee maker (the one implicated in so many fires) and a 4 slice toaster that began to malfunction within a few months of purchase. I don't bother with the non-existent service anymore. I will return this one to the store. My 15 year and older Cuisinart products are all great and still going strong! This used to be a great brand, now it seems to be some MBA's and marketing folks. Too bad.

This is my second Cuisinart DCC-2000 Coffee-On-Demand machine. The first failed for the same reason, 18 months ago. The timer/clock chip appears to malfunction. You set the time and brew time, and a short while later, it has reverted to the 12PM initial setting. Even if you wait until you get up, and manually turn it on, the auto off timer may set itself to zero, and turn your coffee off, as soon as it is finished. This thing is now a piece of stainless steel junk in my kitchen.

Customer service department informed me my product was out of warranty. Get this scenario: Bought Burr grinder ($100) in 2007. It lasted two weeks (grinding 2# of coffee). Motor burned up. Sent back for replacement. Waited nine weeks. Got the replacement, put it on the shelf for six months. Pulled it out. It ground half of coffee and again the motor burned out. Turns out the warranty goes back to the original unit, not the replacement.

We have used the Grind, and brew the coffee pot for years. Finally, we had to buy a new one about six months ago. Last night at about 11:30pm, it turned itself on and nearly started a fire. Luckily, we were home, awake, and have granite countertops. As I investigate further, it is apparent that you are aware of this problem with your product and have done nothing, not even warning the people who have bought your product to unplug it when it's not in use.

I bought a Cuisinart Stand Mixer SM-55 in Feb. 2009 and found it's very loud. The mixer was sent back for repair in Sept. 2009 as the machine shut off automatically without any reason but came back with extra problem. The mixer head can't be pushed back to lock position. Obviously the technician who took care of my mixer didn't even test it before sending it back. So I had to send it back again. I called the customer service to see when I can have it back and if they can speed up the process. "Unfortunately, there is nothing I can do," is the answer I got from a technical supervisor.

My daughter purchased another Cuisinart coffee pot in N. Carolina, and sent it as a replacement for the previous one that had again broken. I love product, but they don't last long! I returned the 3rd, or probably 4th, coffee pot to the States, with my complaints, and also included facts about my sister's coffee pot (3rd broken) Postage to return was very expensive, and I politely waited for a return call, which I have not, after approx. 6 months, received. I find this deplorable, and now I should like some answers. Does Cuisinart not stand by its name, and back their products? I should appreciate the courtesy of an answer to my complaints, and if [they] cannot fix the coffee-pot I returned, send it back to me. I shall bring it to Consumer Affairs, and broadcast my concerns to others. Would appreciate a reply, thanks, in advance; look forward to hearing from them.

We have a dcc 1200 Coffee maker. It has a totally different switch than any we can find on line. The switch does not function properly. The ones I see on line have a toggle switch. Ours has a switch that you turn left for on and right for off. It does not remain in off or on position. It returns to the middle. At first it worked fine. Now it will cut itself off part way through the brew cycle. We purchased it from Sam’s. I have a feeling it was found to be a problem- the switch- and instead of what I call a bounce back switch the toggle switch was installed on later editions to correct the problem we have. I find it strange that we cannot find a Cuisinart site that displays our specific style with the bounce back switch. It does make me suspicious of ever buying anything by Cuisinart again.

The following is the email I sent to Cuisinart. I wish I had found this site before purchasing several of their products! I purchased my Cuisinart PowerBlend Duet Blender/Food Processor over one year ago but due to illness and hospitalizations, I was not able to use it until recently. I have noticed that it emits a burning odor whenever I use it and am seriously concerned that it may be a fire hazard. I am writing to ask if there are any known recalls or problems with the motor on this appliance. I love the way it looks and matches with the other Cuisinart appliances on my counter. However, the burning smell has made me quite apprehensive about using it. I have not been able to locate my receipt and fear that it may be past the warranty at any rate. I purchased the appliance at a military base exchange and cannot exchange it at this point. I am not hopeful about getting a helpful solution to this issue, after reading the postings here.

In 2009, I bought a Cuisinart DLC-8S Pro-Custom 11 cup food processor. After 30 days, the engine squeaked with normal use. Cuisinart said I had to pay $10 plus shipping and send in the engine. I couldn't wait 4-6 weeks, so I bought a whole new unit. The new unit also squeaked. I have owned at least 4 other Cuisinart food processors and they never squeaked with normal use, until now. I don't think they will fix the problem, because it only squeaks when actually processing food. Each time, it started to squeak after the 30-day return policy. I only own 1 squeaky processor, because I trashed the first squeaky engine since I thought the new one was okay until 30 days or so went by. Now I have to buy another one, just so I have something to use while I ship my squeaky engine to Cuisinart.

I received a CPT-160 2 slice toaster as a gift ($60) from my son. I returned the first one (locally) but the second had the same deficiencies. It toasts only on one side and toasts very unevenly. If you select bagel, it toasts both sides. Darkest setting does not toast enough and has to be reset and watched, as the full time would be too much with crumbs all over the place, etc. I will not bother to contact Cuisinart, as it sounds like it is a waste of time. I was shocked after reading the other very serious and even dangerous/physical damage complaints that went unresolved. I don't see how they are getting away with this! I will never personally buy another Cuisinart product.

My husband received a Cuisinart Grind and Brew for Christmas sometime in the early 2000s. We've had it all this time with no complaints. As I'm sure you're aware, the product includes a clock and in the instruction manual it claims to be safe if left plugged in. I sit now in my car, staring at the rubble of ground zero. The coffee pot is determined to be the cause of the fire that burned down my life just four days ago on Dec. 22nd. We have two small boys, one 5 and one 5 months, who lost most of their belongings to heat and smoke damage. My beloved cat of 8 years perished along with my sons' three pet turtles and a fish we've had for two years.

I recently received a Cuisinart DGB-900 series Automatic Burr Grind Thermal Coffeemaker. I owned a grind and brew basic coffeemaker with glass pot and loved it. I thought I would upgrade and purchase a newer model and thought it would also be fabulous. I have followed the directions and pre-programmed the new item thinking I would wake up in the morning to a fresh brewed pot of coffee and found out just the opposite. My previous maker could also be pre-programmed and when I got up in the morning, I had a steaming hot cup of coffee. Thinking that this Burr and Grind would really keep my coffee hot, I discovered that the previous maker had a heating plate and a glass pot. This new unit has a "resting plate" not a heating plate, and the only way to keep this coffee hot is to preheat the thermal pot prior to making a new pot. Pre-programming makes this impossible; therefore, the pre-programming is neither useful nor practical.

I had a Cuisinart Grind & Brew and had nothing but trouble with it. When I poured the coffee, it ran down my arm and onto the counter. It never beeped when the coffee was ready. The cord had a short in it, etc. Cuisinart would not help me out other than have me send in the coffeepot to them, pay the postage myself and wait at least 8-10 weeks for a replacement or for it to be repaired. I didn't want a repaired one so I decided to take it back to the store where I bought it 5 months prior. I had the original sales receipt and the store gave me my money back with no questions asked. The store told me all they have to do is submit the claim to Cuisinart and they will be reimbursed for the coffeemaker. I only tell you this because if you still have the receipt and are having problems, try taking the coffeemaker or other Cuisinart product back to the store for a refund or replacement.

We have purchased two Cuisinart products. One is the Cuisinart Coffee pot model DCC 2000. The other is the Cuisinart Griddler. We have had the coffee pot for approximately 4 months before it stopped working. Cuisinart related that they would send us a new one in 8-10 weeks. They wanted us to cut off the cord due to it being a fire hazard. It has been 14 weeks now, and still no new coffee pot. Our Griddler malfunctioned and the bottom cover plate fell off exposing the wires. Apparently, the unit overheats and melted the bottom plastic of the unit. Cuisinart again told us that they would send out a replacement unit. They wanted us to mail them this bad unit at first but agreed to send the new one first. We are still waiting for both replacements. I feel that both units are a fire hazard and can start a fire. I have photos of the Griddler and they can be emailed to you. Please help. The products need to be recalled before they cause a problem or fire.

I got Cuisinart coffeemaker, self-grinder with carafe pot, as a gift from my elderly mother. All this pot does is drip coffee all over my counters and ruined my grout. I called Cuisinart and they are terrible with customer service. They could care less. When I mentioned my problem, the CSR seemed to know exactly the problem; that so many people have this problem with the lid and the stopper that they are on backorder for the parts. I was told I could pay them more money and when they get more parts, they will send it out to me all at additional costs to me. I told them I didn't have these troubles with Mr. Coffee and they hung up on me.