Corelle Reviews

I received my Linen Weave Corelle dish set as a gift back in March. It is now May, and I am still loving my set of dishes. They are light, durable, and beautiful. I can easily carry all 36 pieces at the same time to the dining room when needed. My problem is with customer service. When I received the set, one of the salad plates was chipped. The packaging said to contact customer service directly and not to bring to place of purchase (which I could not do anyway since it was a gift).

There was a chipped plate in my online order using the Corelle site. No one answers the phones 800 # or area code 505# or responds to emails. Either an auto-response saying not open during actual open hours, or an auto-hangup. I sent a picture of the damage the same day I received the order. Included all pertinent information. Still waiting.

This is A blatant, disgraceful lack of customer support for a product sold by a company they acquired-Chicago Cutlery. For 5 weeks I have been attempting to obtain a replacement knife which is covered by a lifetime warranty. As is evident below, they have been sent everything they asked for in terms of proof of my entitlement to a replacement. They continue to stone-wall and deny me my rights to a replacement. They were first contacted on 3/2/2026.

We owned a set of set of Belmont design knives from Chicago Cutlery/Corelle for over a decade. They continue to serve us well. However, the chef knife handle has simply fallen apart from normal use. We attempted to use the lifetime guarantee the knives came with, and Corelle shipped us this "Essentials" chef knife. We asked for the Armitage or Ellsworth as they more matched the style of the Belmont, but they said she couldn't accommodate. Where the Belmot was weighty, balanced, and felt well-crafted, the Essentials chef knife feels inexpensive and awkward to hold. It is not a quality kitchen tool. We followed up requesting true fulfillment of the guarantee, matching the quality of our original purchase, and Corelle has ignored us. Please consider these details when deciding where to purchase your blades.

I like Correlle products, and I thought buying them directly from them would be better than Amazon or Walmart, etc. A big mistake! I still do not have my products, and they do not reply to email inquiries. They do not have a customer service phone number listed. I found it with much difficulty and called at 3:30. The voicemail said they were closed at 3:30 on a Wednesday. Right after that, the same voice mail said they are open till 6:30. What? The worst customer service! I do not have my products nor a refund!! What is going on with this company???

Ordered at 15% off, the next day they were offering 40%. Order had not shipped, could not cancel and Corelle would not do an adjustment, worth over $75 on the order. Have been using Corelle for many years, they just lost a customer for life.

I ordered by mistake the wrong pattern and I advised Corelle right away. I had to follow up with customer service three times and finally they responded that unfortunately my order was too far along to cancel. It had been 3 business days and it has not even shipped. They also only will refund the price less the shipping cost and for the return label. I’ll be shopping elsewhere from now on!

I am very unhappy with the company Corelle wear. The dishes arrived in good condition, but after looking at them closer in person, I decided I didn’t truly care for the exact coloring and print and requested to return them with a refund the day after receiving them. I requested the return September 4, today is September 12 and they have yet to send me the return label. They are stating it is an IT issue with them being able to generate the return label with UPS. I have called three times in reference to this and been on hold an average of 45 minutes each time waiting for a representative. I have also spoken with a supervisor. I would greatly appreciate it if they would generate the return label, or if they’re truly incapable of doing this, issue the refund.

I received a set of the Ocean Blue design and immediately noticed that 4 of the six bowls were defective with ridging or dimpling around the outside edge. I called and spoke to Aleah who asked for pics and my address which I provided within a few hours. 4 days later- no response, so I emailed- radio silence. Called Corelle Customer Service 9 days after my initial call and talked to Kevin. He denied that the pics showed any defects first, then said they were there but not a problem since it was cosmetic as if that made everything perfect. Totally unsatisfied. If my car had a scratch or ugly dimpling all the way around, I wouldn’t be satisfied just because it had a smooth ride. I have another set of Corelle purchased a few years ago- it was perfect- no ridging.

I can’t believe I’ve used Corelle plate products for years, only to experience something so dangerous tonight. Three plates dropped on the ground and exploded like shrapnel. Not only did it cut my child’s arm, but fragments flew all over our kitchen. We chose this product for its durability, especially with four kids in the house, but this incident has left me feeling shocked, disappointed, and honestly, very upset. I trusted Corelle for its reputation, but now I’m seriously rethinking our use of these dishes. Safety should be a top priority.