Conn's Appliances Reviews

They did not honor the promise of 30% back if you do not use your warranty. They told this to me to get me to buy the extended warranty but will not honor it. I was told they couldn't refund me because they filed bankruptcy. I will not purchase from CONN's again. They scammed me out of altogether on the 4 appliances I purchased over $800 in extended warranty.

I've never done this before and sad that's it's came to this...however if you plan on buying furniture from Conn's don't.... I spent over I thought was 1,800 on some couches and after 3 months of I paying what I thought was almost done come to find out it was double so my payments haven't even made a dent in the balance. I was told months later over the phone it was in my contract to pay it off sooner before the interest gets tagged on although my salesman never mentioned that..nor did he tell me until I made my purchase and signed everything Conn's wouldn't deliver to New Mexico from El paso TX..,so I had to pay someone to pick it up for me and deliver it... And to make matters worse I have a sectional with 2 recliners both are broken one doesn't recline back in its sit up position and the other doesn't open and where we sit the cushions are sunk in as if kids have been using it as a trampoline...

There’s a difference between being honest and a crook. I got sued From Conn's AKA conns furniture on Hillsboro, Tampa, Florida. Not only did I get everything and every piece of furniture with cockroaches cracks, dense you name it. And as anybody would do, I took it back so keep that in mind. I don’t have the furniture but I still got sued for 3300-3500 with no furniture to court. Nothing happened. You know I’m sorry I submitted papers. The pictures never got a reply back from anybody next you know I get garnishments. Two months later, I’ll get another garnishment after the garnishment was paid for complete for an additional $200-$300 for their fees. If I could give them no stars I would

My sister visited Badcock Home Furniture store in central Alabama. She paid $400 for a specific recliner. When our nephew picked up the recliner and brought it to her home, she discovered that Badcock had switched chairs and sent one that was not at all suitable. They refuse to accept it back. She went back to the store and paid $900 for a specific recliner. It was scheduled to arrive on Saturday. It is now afternoon on Sunday, and the chair has still not been delivered. She plans to contact her lawyer and report the Bait and Switch and Non-Delivery to him and follow his advice on how to get her $13,000 back. We are very, very displeased with Badcock/Conn's.

Con is in the name for a reason. They are something!! I can see why they are going out of business. They are horrible!! Can't keep saying the same thing. If you go make sure you pay cash for it and take it home yourself.

I recently bought a T.V. and a Refrigerator and it was delivered this past Saturday, the driver was unloading my Shipment. I received a email saying Conn's is going out of business and dropped the prices significantly, So I read the "Price match guarantee".

I bought a living room set for over 3K. In less than a year it’s falling apart. Sagging, rippling, plastic edging from cushions coming out, side coming apart. Absolute trash. Refused the 1 year manufacturer claim. Absolutely disgusting to say that their overpriced furniture is so bad that “normal wear and tear” is less than a year where it looks so bad we need to buy another set!

Worst customer service. Technician do not know how to fix items. I have had to have 4 service calls to my home. Currently on my fifth. I have been out of a fridge for four weeks and they still can't fix it. They refuse to replace it. I would not recommend you buy anything with their warranty. It's a loss of time and money. Too many headaches.

The service is slow. The prices get raised unexpectedly. The managers are rude and talk too fast. The workers goof off occasionally and don’t take their job seriously. Appliances are not working properly. The maintenance people who come to fix it don’t even leave reports to help the problem. They only care about sales and not the betterment of the customer and once again the service is so slow like excruciatingly slow I’ve yawned 5 times. Don’t shop here if you care for your family and bank account. Go to Nebraska Furniture Mart. I wish I could rate 0 on 5 different accounts on 10 different phones. This is crazy. We’ve been sitting here so long we might leave a dent in the couch they’ve sat us at.

The people at the store are very nice but do not purchase the extended warranty for appliances. I now have to 2 weeks for them to come out to fix my washer. I have called several times trying to talk to a manager or someone that can help me but I was told that they can not get on the phone because they are other calls! I have purchased several warranties in the past and they always came out with 2-3 days, it’s never a problem. These people are just awful! No one cares, never again