Conn's Appliances Reviews

The worst experience ever. I purchased over $10,000 worth of furniture, my associate Paloma ordered the wrong sofa and now I am stuck with it since my 15 year old daughter signed for it. If the associate would not have been too busy talking about smoking weed with my son this would have never happened. They enforced their no return policy but failed to enforce their policy of asking ID from a minor and the delivery could have been delayed. Never Again!

I went into Conn’s to buy appliances and to my surprise, they were charging me for life insurance as well. After being in the store for 3 hours, they bring me a tablet that had a total for my purchase and a total that was over $1,100 more after they added the taxes. There was no detailed itemization of the appliances just those 2 totals and they wanted me to approve it. Then they told me it was for life insurance that I never asked for! I completely lost trust and was there to make a sizable 10k purchase. Beware of their slimy dealings.

Oct 15 me and my wife purchased almost $7000.00 worth of beautiful merchandise. It was delivered as promised and we are well pleased. The delivery service that I experienced lead me here. From the moment this team entered my private home, the driver was so disrespectful that I almost made them put the merchandise back on the truck. I called the store where I purchased to complain as well. CONN'S CAN DO BETTER!!!

I needed a washing machine because mine broke as luck would have it, I saw this website online and saw a washer and dryer pair by Samsung. I was trying to be funny and get the Samsung because my wife and I have a Samsung phone and let me tell you best decision ever. Smart things the pairing to my phone amazing. I'm in a little trouble because now I need the tv and refrigerator... since this review I have the tv and I'm about to get the refrigerator. Back to the washer and dryer and smart things we all been there doing laundry and go back and forth to check if the clothes are done. With smart things, it will buzz your phone. No more guessing. Also you can tell your phone what kind of clothes you are washing. It will set the cycle for you. I now help with the laundry. My wife is ecstatic... Men no more excuses. Smart things takes out the guesswork. Wifey smiling in the background....

Paid $3,500 for a top of the line washing machine by GE..Year #1 front seal went out and ruined my floor...They only replaced the seal and tech. Year #2 odor seal was having issues/not working properly. Year #3 circuit board shorted out and was a total loss...With no warranty past year 1, and GE only covers motor. At year 3 I'm replacing it as the fix is almost 2,000.

Conn's salesperson made a mistake on the invoice causing me to receive the wrong mattress. They knew a mistake had been made but corporate policy says no mattress exchanges period. I am stuck with a mattress I did not order and cannot use. I paid in full with my Master card and did not fill out or answer any questions concerning any kind of credit. My personal information was shared with at least two agencies in Florida for a Conn's credit card and thanking me for my credit application. I gave no one permission to use my personnel information for anything.

I have a sofa and loveseat from Conn's and I got a little behind on my payments because of unemployment. I was told to pay 341.80 and I called them back to change the amount due to a financial issue. The representative told me that I could pay 126.79, which I did. Conn's decided on their own to take out my account 341.80 and 126.79 after I changed the payment arrangement. This caused so many issues. They do whatever they want.

Purchased a sofa and loveseat July 2022... 6 months in the sofa seam was coming apart and after 2 trips to my home, they sewed it tight... Now a little over a year in, the loveseat threads are separating, and they say the repair is not covered... This furniture will fall apart by the time I finish paying for it... Certainly not suggesting anyone purchase from the Conn's.

Purchased a washer/dryer from the Port Richey FL store approx 1 month ago. The appliances are great, delivery experience was good. The store itself and store personnel, especially the store manager Shelly Y, please beware of their unprofessionalism and do not trust what they say. At the time of my purchase, which took over 2-1/2 hours for them to prepare the contract/invoice correctly, when I was signing the 3rd prepared contract/invoice a 5% Samsung discount for more than 2 Samsung items purchased which was advertised in the store was not on the contract/invoice. I was losing my patience for being there so long and the store manager promised that she would take care of it and have the discount credited to my account - she broke her promise.

I AM HERE TO KEEP OTHERS FROM MAKING THE SAME MISTAKE!! LOOK AT REVIEWS AND TRUST WHAT THEY SAY. I wish I would have. Now I'm here to help others. It is almost worth letting it report to my credit to not pay for a bed while my son is on the floor now because Conn's will not honor the warranty I paid for. We spent almost $10,000 and it sickens me. But I promise, I learn my lesson the 1st time. And if I can help someone else from making the same mistake, my time here is worth it.