Conair Reviews

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Overall Rating
1.6 out of 5
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Conair Reviews

ConsumerAffairs has collected 121 reviews and 268 ratings.

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Customer Service

Reviewed Nov. 29, 2023

Blow dryer fan sucked my hair in the back causing it to burn and get stuck in fan. I read other reviews afterwards stating the same issue from years prior and they never obviously fixed this issue. I contacted customer service who was useless. They wanted the dryer back but also told me they won't replace it. I would think after my hair burning and having to get cut out of the dryer fan they would have at least replaced the hair dryer. This dryer obviously had prior issues and should not have still been on the shelves. My mistake was not reading the reviews prior to buying this. All in all this could have been handled better by customer service.

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Reviewed Nov. 17, 2023

Purchased online from the website - the description and picture of the hot rollers showed a different clip than what was received. The clips did not hold the rollers in place and sent request to return. No shipping label provided, paid $16.55 to return. I contacted customer service to request refund of shipping. They requested a copy of the receipt, in follow-up, they then requested the tracking number, then told me they were not responsible for the cost to return. They have received the returned product, confirmed receipt, now stating 30 days to receive credit for the purchase. Will never from Conair again - other retail selling same product has accurate description and picture of product, free shipping, free returns, immediate credit.

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    Reviewed Aug. 20, 2023

    Most times when ordering Conair hair products I order two of for my sister Angela who resides in a Nursing home and 1 for myself. I jump on Amazon. I order and voila it arrives. This is the 2nd time I ordered 2. With my first order the same dysfunction happened. The hair brush separated from its handle leaving us with 2 parts!. *****Also copious amounts of very small metal bristles fall out! .... I find them on my white tiled floors the blue tipped bristles not easily seen. They also land around my 13 lb. little dog Bella's food and water dish. This gets me nervous.... The 1st time I kinda chalked it up to Conair's Quality Control. The 1st round of brushes I bought I had to discard. My family and I are loyal to buying many many Conair products. I've often benefited from your large diversity of products buying many of them.

    The second round has me discarding the last two! I hate to think me, Bella and husband along with my sister Angela very easily could have a metal bristle puncture a foot! That my friend will be painful of this I'm certain. So, I've been disappointed by these hair brushes X 10. When I visit Angela once again I need to discard the hair brush I bought for her explaining they are an accident ready to happen. On blood thinners due in part to her heart issues. She is 73 y/o. Bleeding for her is serious! Please investigate.... Flaws in design or manufacturing are the culprits exposing us to accidents.

    I know Conair will get to the bottom of these issues and discover what went wrong not once but twice.... involving 4 of Conair's Hair Brushes. (These Hair Brushes Separate into 2 parts!) I have been fair....even after the first 2 malfunctioned I still went back and ordered 2 more thinking it was a fluke. However, the next 2 Hair Brushes malfunctioned too!. Please take a look at this product. Respectfully, RM

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    Reviewed Aug. 2, 2023

    I was drying my hair today with the orange Conair 1875 (good condition before use) and flames shot out of the blow dryer. It was so scary. I threw the dryer and it was still burning on my rug. It is dangerous.

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    Reviewed Nov. 21, 2022

    I purchased the ConAirMan Simple Cut haircutting clip as I just usually cut my hair really close all around. The first use was great as expected from ConAir. The next use was not so great. I put on a #1 guard and proceeded to start cutting. Things didn't seem quite right so I went to a bigger guard to see if it helped, but it did not. So went down to no guard and continued to cut. After a couple of passes, it was done, it was pulling my hair out and not cutting it. So I ended up throwing the set away. Don't recommend getting this kit.

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    Customer Service

    Reviewed June 10, 2022

    I purchased a Cuisinart motorized toaster model CPT-420C in October 2021 from The Bay. I noticed that after about 4 months only one side of the bread would toast. I thought that this was because I was using only 1 slot and if I put 2 slices of bread then perhaps both sides would be toasted - well: sometimes yes and occasionally no. I wanted to speak to someone at Cuisinart and quickly learned that Conair takes over. Conair did call me, but I missed the call and when I called back, a message to leave a message discouraged me. I finally found the Canadian email address and then wrote wondering if this is indeed a problem with this toaster.

    To make a long story short, I was offered three choices of toasters and realized that Conair was willing to provide me with a new toaster. You would think that this would be the end of the story, but in order to receive the new toaster, I would have to cut the electrical cord of my toaster, send a photo of this. Not wanting to destroy this toaster before knowing that the replacement toaster Model no. CPT-520 C would be a reliable replacement, Conair offered to send me the new toaster to try out and then in order that the warranty could be transferred to the new toaster, I would have to cut the electrical cord of my toaster. This did not feel good because I can live with one sided toasted bread as I was willing to give away my toaster, but not disable it.

    I came to the conclusion, like many reviewers of both these models, that is CPT-420C & CPT 520C, many wrote that it's best to avoid either of these models. Then why change one toaster for another? In the end, while Conair insisted that this is their policy and that there is no phone contact whatsoever, I decided to just keep my current toaster. I could understand that if I had the toaster for a couple of years and used it more often than once or twice a week, but after a couple of months...

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    Reviewed Jan. 28, 2022

    I purchased this item approx 2.5 years ago and then it stopped working. I contacted Conair consumer and supplied them with my receipt as well as an explanation about my problem. They replaced my air fryer after pictures were supplied as per their request. It was a very positive and refreshing experience to deal with these people. The product has been great but this one glitch is a cause for concern but they covered it. They deserve the 5 stars I gave them.

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    Reviewed Dec. 25, 2021

    I was gifted this dryer 23 years ago and just had to put it away for good dec 2021. I am amazed this dryer has last that long. So impressed. It's nice to see a product with impeccable longevity and performance. Most you think ah no way, I will have to buy a new one in a couple years. We'll, this one was 25.00 and 23 years, I am surely out can say it was an economical and proficient product.

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    Reviewed Jan. 2, 2021

    I purchased the Conair Active Life Heating Pad (Model HP09C). Having a sore back the product looked ideal for me. The strap design was quite nice, however there is very little heat even on the high setting. The reason I ordered this was because it was advertised as having significant heat. Having the heat next to nothing, should not be advertised that way. It is very deceiving. Adding insult to injury I now found out the Company is not available for communication. I am now stuck with a product that does not deliver and I will be throwing it away.

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    Reviewed Aug. 25, 2020

    My hair dryer sparked and caught on fire in my hand while using it. The cord blew apart from the dryer and burnt my bathroom a counter. Very scary and dangerous. Should be on the news considering how dangerous. Didn’t know there was a recall until I looked up the company to contact customer service. I sent an email but no response and called, but was left on hold for 15 minutes just trying to reach someone.

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