Conair Reviews

Conair customer service is the worst to deal with. They barely respond to email or messages, specially when it is for a warranty claim. I made a claim about a hair dryer that I purchase every couple of years. It is the Silverbird 2000 watts hair dryer. The dryer does not provide enough heat and it has 2000 watts. I was asked to provide a purchase receipt, model number, etc and I provided that. After so many follow ups asking how they will remedy the situation, they sent me a new hair dryer, however, it was a different hair dryer with less watts, 1875 instead of the one I purchased that has 2000 watts.

Purchased the perfect bob accessory. It is junk. It has no elastic. I tried so many ways to make it work. I'm a hairdresser. I thought I'd try some wedding hairdos with it. Not a chance. Terrible. I did not pay much for it. Which is good because in this case, I got what I paid for. Do better, Conair.

Yesterday my 80 year old mother had her Conair Cord Keeper 1875 catch Fire while she was drying her hair. Thank God she was able to turn off, place the blow dryer on her stone counter and put out the fire without injuring herself or causing damage to her home. I contacted customer service today and they offered her 20% off a new unit but she had to pay for shipping. Seriously! I think Conair should at least replace the unit. Very unhappy customer.

I purchased this CONAIR set of hair rollers at Christmas 2025, which was about two months ago, and I have many complaints about the design and clips that it has: My hair is fine and almost to my waist. The clips are useless and will not hold my hair when I roll it. Additionally, there is nowhere inside the set to store the clips! I’ve never had a set as poorly designed as this one.

I bought this from Walmart, within one month of usage (mild usage) it turns on, but the blades don't work anymore. This is a less than trash, don't buy it, you're wasting your money, I can promise you. I wish I kept the receipt. Absolute garbage! You're welcome.

I purchased a Conair QUO curling iron at Shoppers Drug Mart in Mid May 2025. Today, July 28, 2025 it does not heat. Will not buy another one from this company. A 2 month product life is totally unacceptable.

Headed to the Governor’s Ball April 4-5 2025. The morning of I purchased the Infinity Pro from Walmart. My hair is very think so I had to set the curling iron on the highest setting. As I was curling the back of my hair the barrel broke off and slid down inside my shirt. So now I’m at a formal affair with a HUGE and painful burn mark on my back. I returned the broken curling iron back to Walmart the next day. I contact customer service and was sent an incident questionnaire. I completed the form and returned it back on April 15, 2025. I have reached out several times (Joy Burrowes) trying to get status with no response. I have a HUGE scar on my back that is very embarrassing. I do not like the way the incident was concluded.

Just received Conair waves & volume electric curlers as a gift. Extremely offensive chemical smell when unit is turned on. Have tried to burn off any residual chemical from manufacturing process. Why is this necessary? Carcinogen? Have owned Conair products in the past without issue. Amazon needs to improve quality review of products before allowing on their site. Will most likely return.

My hand caught fire when the cord of the curling iron sparked.. I was so scared and crying as I then started to feel numb and tingling up to my shoulder. I immediately turned on the cold water and put my charcoaled hand under it. After a few minutes I began to see my red hand. It was so scary. The company is denying any responsibility and will not compensate me. The claims adjuster is unprofessional and no help. I need to see a dr for evaluation and Conair is ignoring me as I didn’t take photos. My first reaction was not to reach for a camera. My first reaction was to see if I still had a hand. Please help me.

I bought a Conair round hair brush to use with a blow dryer and it ripped my hair!! I sent a complaint with pictures and sent the brush. I was then told I would get a "refund" but was looking for compensation for the damage. It has been 2 weeks and got no check in the mail. I will never ever use conair products again. I would give a 0 rating but don't have that option.

Do not purchase Conair products from a pharmacy. They are NOT returnable or refundable. The curling iron I purchased cost $40 and it is pure garbage. Does not curl hair at all, tried on 4 different hair types. When I contacted Conair I was told they do not refund anyone unless they buy from Conair.com. Why even sell products in a pharmacy then? They are literally scamming people out of their hard earned money!!!

Blow dryer fan sucked my hair in the back causing it to burn and get stuck in fan. I read other reviews afterwards stating the same issue from years prior and they never obviously fixed this issue. I contacted customer service who was useless. They wanted the dryer back but also told me they won't replace it. I would think after my hair burning and having to get cut out of the dryer fan they would have at least replaced the hair dryer. This dryer obviously had prior issues and should not have still been on the shelves. My mistake was not reading the reviews prior to buying this. All in all this could have been handled better by customer service.

Purchased online from the website - the description and picture of the hot rollers showed a different clip than what was received. The clips did not hold the rollers in place and sent request to return. No shipping label provided, paid $16.55 to return. I contacted customer service to request refund of shipping. They requested a copy of the receipt, in follow-up, they then requested the tracking number, then told me they were not responsible for the cost to return. They have received the returned product, confirmed receipt, now stating 30 days to receive credit for the purchase. Will never from Conair again - other retail selling same product has accurate description and picture of product, free shipping, free returns, immediate credit.

Most times when ordering Conair hair products I order two of each....one for my sister Angela who resides in a Nursing home and 1 for myself. I jump on Amazon. I order and voila it arrives. This is the 2nd time I ordered 2. With my first order the same dysfunction happened. The hair brush separated from its handle leaving us with 2 parts!. *****Also copious amounts of very small metal bristles fall out! .... I find them on my white tiled floors the blue tipped bristles not easily seen. They also land around my 13 lb. little dog Bella's food and water dish. This gets me nervous.... The 1st time I kinda chalked it up to Conair's Quality Control. The 1st round of brushes I bought I had to discard. My family and I are loyal to buying many many Conair products. I've often benefited from your large diversity of products buying many of them.

I was drying my hair today with the orange Conair 1875 (good condition before use) and flames shot out of the blow dryer. It was so scary. I threw the dryer and it was still burning on my rug. It is dangerous.