Conair Reviews
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Conair manufactures personal care appliances and electronics. Its product range includes categories such as hair care, skincare tools, oral care devices and specialty appliances for both professional and home use.
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Conair Reviews
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Reviewed Nov. 21, 2022
I purchased the ConAirMan Simple Cut haircutting clip as I just usually cut my hair really close all around. The first use was great as expected from ConAir. The next use was not so great. I put on a #1 guard and proceeded to start cutting. Things didn't seem quite right so I went to a bigger guard to see if it helped, but it did not. So went down to no guard and continued to cut. After a couple of passes, it was done, it was pulling my hair out and not cutting it. So I ended up throwing the set away. Don't recommend getting this kit.
Reviewed June 10, 2022
I purchased a Cuisinart motorized toaster model CPT-420C in October 2021 from The Bay. I noticed that after about 4 months only one side of the bread would toast. I thought that this was because I was using only 1 slot and if I put 2 slices of bread then perhaps both sides would be toasted - well: sometimes yes and occasionally no. I wanted to speak to someone at Cuisinart and quickly learned that Conair takes over. Conair did call me, but I missed the call and when I called back, a message to leave a message discouraged me. I finally found the Canadian email address and then wrote wondering if this is indeed a problem with this toaster.
To make a long story short, I was offered three choices of toasters and realized that Conair was willing to provide me with a new toaster. You would think that this would be the end of the story, but in order to receive the new toaster, I would have to cut the electrical cord of my toaster, send a photo of this. Not wanting to destroy this toaster before knowing that the replacement toaster Model no. CPT-520 C would be a reliable replacement, Conair offered to send me the new toaster to try out and then in order that the warranty could be transferred to the new toaster, I would have to cut the electrical cord of my toaster. This did not feel good because I can live with one sided toasted bread as I was willing to give away my toaster, but not disable it.
I came to the conclusion, like many reviewers of both these models, that is CPT-420C & CPT 520C, many wrote that it's best to avoid either of these models. Then why change one toaster for another? In the end, while Conair insisted that this is their policy and that there is no phone contact whatsoever, I decided to just keep my current toaster. I could understand that if I had the toaster for a couple of years and used it more often than once or twice a week, but after a couple of months...
Reviewed Jan. 28, 2022
I purchased this item approx 2.5 years ago and then it stopped working. I contacted Conair consumer and supplied them with my receipt as well as an explanation about my problem. They replaced my air fryer after pictures were supplied as per their request. It was a very positive and refreshing experience to deal with these people. The product has been great but this one glitch is a cause for concern but they covered it. They deserve the 5 stars I gave them.
Reviewed Dec. 25, 2021
I was gifted this dryer 23 years ago and just had to put it away for good dec 2021. I am amazed this dryer has last that long. So impressed. It's nice to see a product with impeccable longevity and performance. Most you think ah no way, I will have to buy a new one in a couple years. We'll, this one was 25.00 and 23 years, I am surely out can say it was an economical and proficient product.
Reviewed Jan. 2, 2021
I purchased the Conair Active Life Heating Pad (Model HP09C). Having a sore back the product looked ideal for me. The strap design was quite nice, however there is very little heat even on the high setting. The reason I ordered this was because it was advertised as having significant heat. Having the heat next to nothing, should not be advertised that way. It is very deceiving. Adding insult to injury I now found out the Company is not available for communication. I am now stuck with a product that does not deliver and I will be throwing it away.
Reviewed Aug. 25, 2020
My hair dryer sparked and caught on fire in my hand while using it. The cord blew apart from the dryer and burnt my bathroom a counter. Very scary and dangerous. Should be on the news considering how dangerous. Didn’t know there was a recall until I looked up the company to contact customer service. I sent an email but no response and called, but was left on hold for 15 minutes just trying to reach someone.
Reviewed April 30, 2020
I purchased a Silverbird blow dryer. Only had it for a month and it blew up on me. Sparked fire damaged my left eye as well as the outlet in my home. Conair refuses to pay me a dime. My medical bills and time missed from work are over $3,000 not to include a permanent scar on my left eye and blurriness I am stuck with for life.
Reviewed April 1, 2020
This hairdryer (Model #270TXT) was 5 ½ years old before it had quit working … Although it had a 4-year warranty, I’m giving it a very low-rating because it was hardly ever used - I kept it in my guest bathroom for guests and was rarely used. I called Conair’s Customer Service to see if they would repair it at no-charge as I felt due to hardly ever being used, it should have not become defective with such little usage. The service rep I spoke with had me on the line for almost half an hour when he finally said there was nothing they could offer due to the extended time past the 4-year warranty. I really felt due to the circumstances of it hardly ever being used, they could have at least offered to repair it, or compensated me with a discount for a new hair-dryer. If this is the type of quality I can expect from their products, I won’t be purchasing any more Conair products.
Reviewed March 8, 2020
The blow dryer caught fire while in use. Pops, sparks, fire at the end of cord right at the plug. Plug is way too large for someone to pull it out improperly so that wasn’t the cause. At least they did something right. It caught my wall on fire. This happened in August 2019 and I’m still waiting for them to follow up on my request, calls, emails. I’m not sure why they don’t care. Horrible customer service.
Reviewed Feb. 2, 2020
I have had this hair dryer for about a year and when I was drying my hair the plug caught on fire and Electrocuted me!! I still feel tingling in my arm due to this. It even set my house fire alarm off!! My last Conair hair dryer blew up in tiny pieces everywhere!!! Do NOT buy this product!!!
Reviewed Jan. 16, 2020
I have had this hair dryer for approximately 2 years. Today, the cord caught fire and I was electrocuted while holding the dryer. After I plugged the dryer plug into the electrical outlet, a flash and popping started, then a flame shot out of the cord, three inches from the plug (at the junction of the reset plug "box" and the actual cord). The flame continued & could not be extinguished until the plug was removed from the GFI protected outlet. The flame did not trip the GFI in the wall or the blow dryer plug.
Reviewed Dec. 30, 2019
I was doing my daughter's hair. She was under it no more than 20 minutes when I smelled melting plastic. The plug melted. It could have caused a fire had the plastic gotten into the outlet. It is very dangerous and should be recalled.
Reviewed Nov. 4, 2019
I’ve had this dryer for less than 6 months. This morning while drying my hair I had the dryer in hand behind my head. I heard a sharp cracking sound, almost like a fire cracker, and the dryer stopped. I pulled it in front of me to see what the problem was and saw a quick spark of flame and then the dryer SPLIT OPEN WHILE I WAS STILL HOLDING IT! As I went to put it on down on my rug, a bunch of shards, pieces shot away from the main unit. Thank GOODNESS I wasn’t standing near any water or that it wasn’t my daughter who was using the dryer. BTW the filter was clear/unobstructed. Does Conair not test these products before sending them out into market?
Reviewed Sept. 5, 2019
I ordered a product that was under warranty and was told I would receive it in one week. That was the beginning of July. I called back was on hold for 35 minutes. Was told the item was on back order. I waited a month. Called back and gave them my order number. Was told that was the wrong order number but was assured the product will be shipped in seven days. That was the beginning of August.
I called back. After being on hold for 40 minutes was told it would be shipped out in two days. This was two days ago. I asked to speak to a supervisor. Gave the names and dates of the people I spoke to. I said how I had emailed customer service at least five times and never got an answer. Had left two messages for a supervisor and never got an answer and finally after 59 minutes of being on hold the supervisor apologized for my inconvenience and assured me the product would be received in 5 to 7 working days. The worst customer service I’ve ever experienced. Too many other companies to deal with to have to put up with this.
Reviewed Aug. 5, 2019
In an important week ahead at a conference out of town I packed my Conair hair dryer. I have only owned this dryer just over 1 1/2 years. On the 1st day of the conference I went to style my hair and when I turned it on it went from high to low power with the element going to full power and beyond! It made a popping noise and then it burned a large area of my hair off!! Singeing my scalp and burning the hair around where it burned me!! I was part of the group hosting the conference and had to moderate 3 classes!! I was horrified. I did a comb over my missing patch of hair and smelled burnt hair all day!! It even put yellow streaks in my silver hair where it tried to burn more of the area! DO NOT BUY THIS PRODUCT!! It is not safe to use!!!
Reviewed March 18, 2019
Today I turned my Conair Infinity Pro hairdryer on and while it was pointed at my head the inside shattered and sharp pieces came flying out. It was loud, scary and extremely dangerous. Although I purchased this dryer a while ago, it should not have blown up.
Reviewed Jan. 5, 2019
Two weeks ago I purchased another Conair 1875 model 3H32. It blew up when drying my hair and the heat burned the tips of my fingers. This is my 2nd purchase of a Conair hair dryer product. The first one only shot out sparks and then died. Different model 1875 than the other. I will never ever buy another Conair product.
Reviewed Jan. 5, 2019
Purchased the Conair Wall Mount Mirror in Nickel finish and installed it onto my Brand New Custom Cabinets. Three holes needed, in my cabinet. My bathroom is fully vented. After 5 years the base connected to the cabinet is All RUSTY, Looks terrible. Called Conair, they wouldn’t help. Emailed Conair, and after seeing the pictures, still no help. Only warranted for 1 year.
Reviewed Dec. 21, 2018
Infiniti Pro Travel folding hair dryer, Model: INF129RC - beware! - While I was blow drying my hair, the fan grabbed a chunk of my hair through the air inlet grille. The hair was wound around the fan so tight, I had to cut it off. I had just had a $125 precision haircut a few weeks previously, which is now destroyed thanks to this dangerous hairdryer. I wrote to Conair Canada via an online form on their website a few days ago. No reply yet.
Reviewed Oct. 5, 2018
I bought a Conair travel humidifier. It worked fine, but for some reason shuts off after only about an hour. I contacted Conair to see if there was any way to adjust it, and they just arranged to send me a new one. No cost, shipping paid, immediately. This is great customer service. Thank you Nancy and Conair.
Reviewed Sept. 11, 2018
Purchase the Conair hairdryer model 259Y in late June 2018, Last night 9/10/2018 the I walked into the bathroom where the cord was on fire. The bathroom vanity was destroyed as well as smoke damage to the ceiling bathroom and various personal items and medications. Thank god for insurance I am hoping. There is not a recall for the 259Y, back of the handle has two screw, there is a 259 model with one screw on recall. Please be careful. The unit was not in use for hours when it caught fire.
Reviewed Sept. 3, 2018
I bought my Conair 1875 Hair Dryer about a year and a half ago. I was just drying my hair (it's thin and short) and the inside of the hair dryer blew up! That's right, Blew Up! That was frightening to say the least. Conair bought Cuisinart and last year, my coffee/hot water machine wasn't even on but was plugged in, and thank god I was home because the machine caught on fire and like I said, it wasn't even on! Conair, if you're reading this, you better stop using Chinese cheap crap shortcuts in your products or you're gonna have some serious class-action suits on your hands! I could have been severely burned by your piece-of-crap hair dryer!
Reviewed Aug. 24, 2018
I bought a scale yesterday and it didn’t turn on. I called Conair's care center to ask them and the lady told me I might need new batteries. I said, "I just bought this yesterday." and she said, "Yes they might be old." I said why would you sell me a product with old batteries and she said very sarcastic and condescending and raised her voice, “Well I don’t know”. She was incredibly not helpful even when I said the box said to call you guys!! Argh! So frustrated never want to use this company again. Terrible customer service.
Reviewed March 5, 2018
Infiniti Pro ConAir - I recently bought this product to replace my older one. This one continuously falls out of the plug in the wall outlet. I have tried to put it in different outlets and it still falls out. It's frustrating and annoying. The cord appears to be shorter in length as well. It's very frustrating to have to constantly put it back in the outlet. Called customer support and was left on hold longer than 20 minutes. More of my time wasted with ConAir.
Reviewed Feb. 22, 2018
I have been using brush style blow dryers since they came on the market in the early 1970's. I've always loved them to dry and style my hair. Until about 3-5 yrs ago, when I bought a new Conair Styler 1875 to replace my old, burned out brush dryer. I used it for less than 2 mins when the brush fell off. It continuously fell off, although I put it back on each time correctly and securely. I gave up and took it back. I bought another Conair Styler 1875, first time I used it, the brush once again dropped off within seconds. I returned it and tried again! Same problem. Changed tact and bought one from Walgreens as opposed to Walmart. Same problem.
After yrs of experience with these brushes, I finally sent a complaint letter to Conair. They apologized and sent me a new brush... And it lasted on the dryer for less than 30 seconds. I've been bombed by these brushes falling to the floor hitting my bare feet and am sick of the incompetence! I finally decided to look to see if others had the same problem, it couldn't JUST be me! Well I see that there are tons of complaints for the very same problem! I've decided to buy another brand because Conair apparently does not appreciate life long customers. This blow dryer was a very good product until they screwed up the brush. It's a shame.
Reviewed Feb. 20, 2018
Conair 1875 - Have had the blow dryer less than two years. I don't use every day, I have short thin hair. When I do use it for less than 10 minutes. The blow dryer started making loud sounds and turns on sometimes but not others. After reading other reviews, I am throwing out and will not purchase Conair again.
Reviewed Dec. 26, 2017
I called the company about a safety rest that was to be on my iron and the company said, "Oh well cant help you." The rest was not on there and was advertised to be on there and the person on the other end said take to where I bought it and they will put it on there, but none of them have it on there and was advertised to be on there. So the company said "I WAS WRONG AND THERE IS NO REST". SINCE WHEN IS THE CUSTOMER WRONG. DO NOT BUY ANYTHING FROM THEM. RUDE PEOPLE WORK THERE!!!
Reviewed Aug. 11, 2017
In July 2016 I was badly burnt. I was admitted to a burn unit 2 hours from my young son (5) for multiple skin grafts and more pain than words could ever express, our lives forever changed that day! Based on customer reviews and the multiple times that this has happened with the same model and brought to their attention CONAIR knew there was a problem with this product and did nothing. I am still suffering from the effects of their negligence.
Reviewed July 26, 2017
I had a Conair Hair Dryer, 1875. One day, I was drying my hair, and it started to sound like a jet engine. There was a flame inside of it! I called Conair. They said they would replace it, and refund my shipping. They did replace it. But never refunded my shipping. When I called, they said 6-8 weeks. It's been 8. I just called, and got put on terminal hold. Then, I hung up, called back, and was told they aren't going to refund my shipping because the unit was out of warranty.
However, the dryer wasn't worth the shipping. I certainly would not have bought the same defective unit! I wouldn't have paid to ship it, had they informed me in the first place. The customer service is atrocious! I will never buy another Conair. It could have caught my hair and house on fire. That would have cost them a lot more than $8.65. I do not recommend.
Reviewed July 13, 2017
I returned a curling iron to have a broken clip part replaced but they said they weren't going to fix it, they'll send me a new one. They said they would order it because they were out of stock and it would be about 3 weeks. I called when the three weeks were up then they told me that it was there ready, for Canada Post to pick it up and two weeks have gone by I haven't received it so I called again. The guy tells me it'll be here in 7 to 10 days. They didn't have stock so it's a new story every time. If it's not here by the end of the month I'll go buy another brand.
Conair Company Information
- Company Name:
- Conair
- Website:
- www.conair.com
