Conair Reviews

Do not purchase Conair products from a pharmacy. They are NOT returnable or refundable. The curling iron I purchased cost $40 and it is pure garbage. Does not curl hair at all, tried on 4 different hair types. When I contacted Conair I was told they do not refund anyone unless they buy from Conair.com. Why even sell products in a pharmacy then? They are literally scamming people out of their hard earned money!!!

Blow dryer fan sucked my hair in the back causing it to burn and get stuck in fan. I read other reviews afterwards stating the same issue from years prior and they never obviously fixed this issue. I contacted customer service who was useless. They wanted the dryer back but also told me they won't replace it. I would think after my hair burning and having to get cut out of the dryer fan they would have at least replaced the hair dryer. This dryer obviously had prior issues and should not have still been on the shelves. My mistake was not reading the reviews prior to buying this. All in all this could have been handled better by customer service.

Purchased online from the website - the description and picture of the hot rollers showed a different clip than what was received. The clips did not hold the rollers in place and sent request to return. No shipping label provided, paid $16.55 to return. I contacted customer service to request refund of shipping. They requested a copy of the receipt, in follow-up, they then requested the tracking number, then told me they were not responsible for the cost to return. They have received the returned product, confirmed receipt, now stating 30 days to receive credit for the purchase. Will never from Conair again - other retail selling same product has accurate description and picture of product, free shipping, free returns, immediate credit.

Most times when ordering Conair hair products I order two of each....one for my sister Angela who resides in a Nursing home and 1 for myself. I jump on Amazon. I order and voila it arrives. This is the 2nd time I ordered 2. With my first order the same dysfunction happened. The hair brush separated from its handle leaving us with 2 parts!. *****Also copious amounts of very small metal bristles fall out! .... I find them on my white tiled floors the blue tipped bristles not easily seen. They also land around my 13 lb. little dog Bella's food and water dish. This gets me nervous.... The 1st time I kinda chalked it up to Conair's Quality Control. The 1st round of brushes I bought I had to discard. My family and I are loyal to buying many many Conair products. I've often benefited from your large diversity of products buying many of them.

I was drying my hair today with the orange Conair 1875 (good condition before use) and flames shot out of the blow dryer. It was so scary. I threw the dryer and it was still burning on my rug. It is dangerous.

I purchased the ConAirMan Simple Cut haircutting clip as I just usually cut my hair really close all around. The first use was great as expected from ConAir. The next use was not so great. I put on a #1 guard and proceeded to start cutting. Things didn't seem quite right so I went to a bigger guard to see if it helped, but it did not. So went down to no guard and continued to cut. After a couple of passes, it was done, it was pulling my hair out and not cutting it. So I ended up throwing the set away. Don't recommend getting this kit.

I purchased a Cuisinart motorized toaster model CPT-420C in October 2021 from The Bay. I noticed that after about 4 months only one side of the bread would toast. I thought that this was because I was using only 1 slot and if I put 2 slices of bread then perhaps both sides would be toasted - well: sometimes yes and occasionally no. I wanted to speak to someone at Cuisinart and quickly learned that Conair takes over. Conair did call me, but I missed the call and when I called back, a message to leave a message discouraged me. I finally found the Canadian email address and then wrote wondering if this is indeed a problem with this toaster.

I purchased this item approx 2.5 years ago and then it stopped working. I contacted Conair consumer and supplied them with my receipt as well as an explanation about my problem. They replaced my air fryer after pictures were supplied as per their request. It was a very positive and refreshing experience to deal with these people. The product has been great but this one glitch is a cause for concern but they covered it. They deserve the 5 stars I gave them.

I was gifted this dryer 23 years ago and just had to put it away for good dec 2021. I am amazed this dryer has last that long. So impressed. It's nice to see a product with impeccable longevity and performance. Most you think ah no way, I will have to buy a new one in a couple years. We'll, this one was 25.00 and 23 years, I am surely out can say it was an economical and proficient product.

I purchased the Conair Active Life Heating Pad (Model HP09C). Having a sore back the product looked ideal for me. The strap design was quite nice, however there is very little heat even on the high setting. The reason I ordered this was because it was advertised as having significant heat. Having the heat next to nothing, should not be advertised that way. It is very deceiving. Adding insult to injury I now found out the Company is not available for communication. I am now stuck with a product that does not deliver and I will be throwing it away.

My hair dryer sparked and caught on fire in my hand while using it. The cord blew apart from the dryer and burnt my bathroom a counter. Very scary and dangerous. Should be on the news considering how dangerous. Didn’t know there was a recall until I looked up the company to contact customer service. I sent an email but no response and called, but was left on hold for 15 minutes just trying to reach someone.

I purchased a Silverbird blow dryer. Only had it for a month and it blew up on me. Sparked fire damaged my left eye as well as the outlet in my home. Conair refuses to pay me a dime. My medical bills and time missed from work are over $3,000 not to include a permanent scar on my left eye and blurriness I am stuck with for life.

This hairdryer (Model #270TXT) was 5 ½ years old before it had quit working … Although it had a 4-year warranty, I’m giving it a very low-rating because it was hardly ever used - I kept it in my guest bathroom for guests and was rarely used. I called Conair’s Customer Service to see if they would repair it at no-charge as I felt due to hardly ever being used, it should have not become defective with such little usage. The service rep I spoke with had me on the line for almost half an hour when he finally said there was nothing they could offer due to the extended time past the 4-year warranty. I really felt due to the circumstances of it hardly ever being used, they could have at least offered to repair it, or compensated me with a discount for a new hair-dryer. If this is the type of quality I can expect from their products, I won’t be purchasing any more Conair products.

The blow dryer caught fire while in use. Pops, sparks, fire at the end of cord right at the plug. Plug is way too large for someone to pull it out improperly so that wasn’t the cause. At least they did something right. It caught my wall on fire. This happened in August 2019 and I’m still waiting for them to follow up on my request, calls, emails. I’m not sure why they don’t care. Horrible customer service.

I have had this hair dryer for about a year and when I was drying my hair the plug caught on fire and Electrocuted me!! I still feel tingling in my arm due to this. It even set my house fire alarm off!! My last Conair hair dryer blew up in tiny pieces everywhere!!! Do NOT buy this product!!!

I have had this hair dryer for approximately 2 years. Today, the cord caught fire and I was electrocuted while holding the dryer. After I plugged the dryer plug into the electrical outlet, a flash and popping started, then a flame shot out of the cord, three inches from the plug (at the junction of the reset plug "box" and the actual cord). The flame continued & could not be extinguished until the plug was removed from the GFI protected outlet. The flame did not trip the GFI in the wall or the blow dryer plug.

I was doing my daughter's hair. She was under it no more than 20 minutes when I smelled melting plastic. The plug melted. It could have caused a fire had the plastic gotten into the outlet. It is very dangerous and should be recalled.

I’ve had this dryer for less than 6 months. This morning while drying my hair I had the dryer in hand behind my head. I heard a sharp cracking sound, almost like a fire cracker, and the dryer stopped. I pulled it in front of me to see what the problem was and saw a quick spark of flame and then the dryer SPLIT OPEN WHILE I WAS STILL HOLDING IT! As I went to put it on down on my rug, a bunch of shards, pieces shot away from the main unit. Thank GOODNESS I wasn’t standing near any water or that it wasn’t my daughter who was using the dryer. BTW the filter was clear/unobstructed. Does Conair not test these products before sending them out into market?

I ordered a product that was under warranty and was told I would receive it in one week. That was the beginning of July. I called back was on hold for 35 minutes. Was told the item was on back order. I waited a month. Called back and gave them my order number. Was told that was the wrong order number but was assured the product will be shipped in seven days. That was the beginning of August.

In an important week ahead at a conference out of town I packed my Conair hair dryer. I have only owned this dryer just over 1 1/2 years. On the 1st day of the conference I went to style my hair and when I turned it on it went from high to low power with the element going to full power and beyond! It made a popping noise and then it burned a large area of my hair off!! Singeing my scalp and burning the hair around where it burned me!! I was part of the group hosting the conference and had to moderate 3 classes!! I was horrified. I did a comb over my missing patch of hair and smelled burnt hair all day!! It even put yellow streaks in my silver hair where it tried to burn more of the area! DO NOT BUY THIS PRODUCT!! It is not safe to use!!!

Today I turned my Conair Infinity Pro hairdryer on and while it was pointed at my head the inside shattered and sharp pieces came flying out. It was loud, scary and extremely dangerous. Although I purchased this dryer a while ago, it should not have blown up.

Two weeks ago I purchased another Conair 1875 model 3H32. It blew up when drying my hair and the heat burned the tips of my fingers. This is my 2nd purchase of a Conair hair dryer product. The first one only shot out sparks and then died. Different model 1875 than the other. I will never ever buy another Conair product.

Purchased the Conair Wall Mount Mirror in Nickel finish and installed it onto my Brand New Custom Cabinets. Three holes needed, in my cabinet. My bathroom is fully vented. After 5 years the base connected to the cabinet is All RUSTY, Looks terrible. Called Conair, they wouldn’t help. Emailed Conair, and after seeing the pictures, still no help. Only warranted for 1 year.

Infiniti Pro Travel folding hair dryer, Model: INF129RC - beware! - While I was blow drying my hair, the fan grabbed a chunk of my hair through the air inlet grille. The hair was wound around the fan so tight, I had to cut it off. I had just had a $125 precision haircut a few weeks previously, which is now destroyed thanks to this dangerous hairdryer. I wrote to Conair Canada via an online form on their website a few days ago. No reply yet.

I bought a Conair travel humidifier. It worked fine, but for some reason shuts off after only about an hour. I contacted Conair to see if there was any way to adjust it, and they just arranged to send me a new one. No cost, shipping paid, immediately. This is great customer service. Thank you Nancy and Conair.

Purchase the Conair hairdryer model 259Y in late June 2018, Last night 9/10/2018 the I walked into the bathroom where the cord was on fire. The bathroom vanity was destroyed as well as smoke damage to the ceiling bathroom and various personal items and medications. Thank god for insurance I am hoping. There is not a recall for the 259Y, back of the handle has two screw, there is a 259 model with one screw on recall. Please be careful. The unit was not in use for hours when it caught fire.

I bought my Conair 1875 Hair Dryer about a year and a half ago. I was just drying my hair (it's thin and short) and the inside of the hair dryer blew up! That's right, Blew Up! That was frightening to say the least. Conair bought Cuisinart and last year, my coffee/hot water machine wasn't even on but was plugged in, and thank god I was home because the machine caught on fire and like I said, it wasn't even on! Conair, if you're reading this, you better stop using Chinese cheap crap shortcuts in your products or you're gonna have some serious class-action suits on your hands! I could have been severely burned by your piece-of-crap hair dryer!

I bought a scale yesterday and it didn’t turn on. I called Conair's care center to ask them and the lady told me I might need new batteries. I said, "I just bought this yesterday." and she said, "Yes they might be old." I said why would you sell me a product with old batteries and she said very sarcastic and condescending and raised her voice, “Well I don’t know”. She was incredibly not helpful even when I said the box said to call you guys!! Argh! So frustrated never want to use this company again. Terrible customer service.

Infiniti Pro ConAir - I recently bought this product to replace my older one. This one continuously falls out of the plug in the wall outlet. I have tried to put it in different outlets and it still falls out. It's frustrating and annoying. The cord appears to be shorter in length as well. It's very frustrating to have to constantly put it back in the outlet. Called customer support and was left on hold longer than 20 minutes. More of my time wasted with ConAir.

I have been using brush style blow dryers since they came on the market in the early 1970's. I've always loved them to dry and style my hair. Until about 3-5 yrs ago, when I bought a new Conair Styler 1875 to replace my old, burned out brush dryer. I used it for less than 2 mins when the brush fell off. It continuously fell off, although I put it back on each time correctly and securely. I gave up and took it back. I bought another Conair Styler 1875, first time I used it, the brush once again dropped off within seconds. I returned it and tried again! Same problem. Changed tact and bought one from Walgreens as opposed to Walmart. Same problem.