Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,349,265 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 12, 2016
It's a hard anodized pot, not sure which model line. All I know is it's Circulon my mom gave me a few years ago. It's the best pot I've ever owned and is still going strong years after she gave it to me. I don't think the circular grooves make the non-stick any better or worse than other brands, but the grooves/ridges seem to heat the liquid in the pot faster. It's the fastest-to-boil pot I've ever owned. I've overheated it (a little bit) every time I used it because I heat it on a glass-top stove one notch below Hi. It heats up really fast and boils fast and then I turn it down to medium. I try not to use metal utensils in it, but my caregivers have sometimes used metal spoons in it and it still works good. Even though I've had the heat turned up higher than I should, the non-stick surface has tolerated it and the pot never warped from it.
The non-stick grooves are a bit discolored whitish, but I assume that's from my hard water that discolors everything I own with a whitish stain. No matter, it still works good. I've been told that a mild solution of lemon juice and water (or vinegar and water) will remove the white stains, but I honestly don't care about the stains since the pot still works great. Perhaps one reason my pot has held up so well is that I do season my pot with cooking oil about every 10 washings or so.
Recently one of my caregivers was a knucklehead and took the pot hot from the burner and washed it with cold water. NEVER wash a hot pot. Wait for the pot to cool before rinsing or washing it. My caregiver rinsing the hot pot in cold water warped sides of the pot badly so the Circulon lid no longer fits the pot, but my Revere Ware lid fits. So I still use the Circulon pot with the Revere Ware lid, and that combination works well. Even though the sides of the pot warped from abuse (rinsing hot pot in cold water) the bottom of the pot is still perfectly flat. So it still works great when used with Revere Ware lid. I still love this pot.
I bought a replacement pot of Red Copper brand and it warped the first time I used it (because my glass top stove gets HOT fast). So I'm back to using my old Circulon pot and still loving Circulon. I noticed that some people are reporting problems with Circulon frying pans. I can't comment on those because I've never owned a Circulon frying pan. I can only know that my Circulon pot is great. I'd like to try a Circulon frying pan. I would keep it seasoned and re-seasoned with cooking oil after every 8 to 10 washings.
Reviewed Dec. 6, 2016
Relying on Costco's advertising of high quality items; my husband purchased a set of Circulon Cookware from Costco for me. At first the frying pans cooked fine and nothing stuck. Within a few months frying eggs, bacon, breaded meat stuck to the pans. Besides the sticking issues the pan were impossible to clean. You cannot get the food out of the circles. I have tried soaking, cleaning gently with a soft brush, vinegar and water heating, as Circulon's Website recommends. Nothing will removed the old particles from the grooves! I have been careful to put cloth in between each one when I store them. I did NOT use any metal utensils while using them. Never put them in the oven or used excessive heat. After all, you do need to use HEAT when cooking.
These pans look terrible!! I no longer can use the fry pans as everything sticks to them. I will never recommend this company to anyone and obviously will NEVER purchase any of their products again. I will contact Costco and make them aware of this bad product and my unhappiness with purchasing a very expensive set of pans that are totally useless! I am a senior citizen and cannot afford to buy a new set of pans. I had Revere Ware with the copper bottoms that I received as a wedding present. They lasted over 40 years... I should have bought from them again instead of this JUNK!!
Reviewed Nov. 28, 2016
Our Circulon is about 4 years old. It's handwashed and never has been through the dishwasher, and we don't use products or utensils that will hurt the pans. Yet once pans dry after being washed they looks like they are rusting inside. Has anyone else had this problem? I don't think they are safe to use anymore. Additionally, since they were new, everything sticks to the pans - eggs, bacon, hamburgers, etc. - and it's very difficult to get the food out of the grooves of the pan. The exterior of the pans did not hold up well either. They look old and dirty even after washing. Has Circulon stood by their product for anyone? I've read a lot of complaints and not one was settled to the satisfaction of the customer. Any advice would be helpful. We need to replace all our Circulon skillets now since they did not hold up.
Reviewed Nov. 16, 2016
I LOVE MY POTS. I have had my pots for 7 years!!! They are the only pots I use. I have burnt them down to the core and they still have been nonstick. After 7 years they are finally giving out on me and I can't seem to find the same ones.
Reviewed Oct. 7, 2016
Bought what we thought was quality cookware from our local Younkers department store "owned by Macy's". The cookware is terrible. Tried to get Circulon to warranty the defective items, they said it was my fault and their "no hassle warranty" did not apply to me. It is only my wife and I in our home, we are grandparents and don't even use the pans all that often. They are discolored and will not come clean. I don't know how we could have damaged two of the 12 pieces of the set. We had a T-Fal set we used while we raised three kids and never had any issues with that set. In fact we moved the T-Fal set to our motorhome and still use it when we travel. The Circulon set lasted three years. Do not buy. It's junk and they will not honor their "No hassle warranty".
Reviewed May 20, 2016
I have 2 Circulon saucepans for about 2 years that I don't use very often. When I use the 1 quart it is usually to cook hard boiled eggs or oatmeal and the 2 quart to cook rice or frozen peas or corn. Today I threw both in the garbage because the coating has almost completely worn off and they are probably unsafe. I am still using the stainless steel pots and pans that my mother purchased for me when I was married 43 years ago and will go out and purchase 2 of that brand to replace the 2-year-old Circulon.
Reviewed March 19, 2016
Saw so many negative reviews. Had to add my love of these non-stick dishwasher safe cookware. Regularly $199 on sale. Sometimes for $159. Have had mine for over 2 1/2 years and always put in dishwasher. Always look like new. Even the bottoms look like new. I do adhere to medium heat but also have put in oven. Love the silicon coated handles that don't transfer heat. Use silicon utensils. Have bought 2 more sets for my children and they're equally pleased. Looking for griddle and grill pan.
Reviewed Dec. 23, 2015
Several months ago I purchased a Circulon Cookware set online through Macy's. I have never purchased a Circulon product and I have always associated Circulon with quality. Macy's was fine. I received the cookware set and the larger fry pan was "bent" in an oval shape. The lids for the sauce pans did not fit properly. I didn't believe this was a "Macy's issue" but a Circulon issue so I called Circulon's customer service toll free number. If you like to be treated rudely, in a condescending way that's the number to call to aggravate you. A lady answered and "blew me off" and rudely said "return it to Macy's". I tried explaining to her we have no Macy's here, I am a disabled senior and got nowhere.
I am a pretty calm person and I myself have worked in several call centers. No way would I return rudeness with rudeness. Seeing I was getting nowhere, I waited a bit and called Macy's. Macy's offered a $15.00 credit or a return label. I ordered a cookware set because I needed one plus I didn't want to go through the hassle so I accepted the $15.00 credit. My beef is with Circulon and directed to them.
One, if you are going to have a customer service number then hire folks who enjoy providing world class customer service. People associate Circulon with quality, after my experience, I sure don't. I still have this set and most pieces are in a box in the basement. I would love to return them all to Circulon. In the meantime, I recently bought a "Black Friday" cookware set by a competitor of Circulon for a third of the price and am thrilled with the quality and guess what? No bent oval frying pan either and no aggravating customer service calls need to be placed!
Reviewed Dec. 6, 2015
I purchased the Circulon Premier Professional pots and pans in March 2015. In October I realized the large pot's top no longer fit. I had not misused the pot. I submitted pictures as requested under the warranty, but have heard nothing back from the company.
Reviewed Nov. 18, 2015
My parents gave me a set of Circulon cookware in 2015. My last set was Farberware that I have had and used constantly through a growing family since 1979. This new set is extremely disappointing. The nonstick ridged surface started flaking off the first week even though I adhered to the recommendations of not cooking at a high heat and nonstick utensils. They are hard to clean completely and are unbalanced. And since I am cooking for only one person now, me, I can't imagine they will last much longer. And everything sticks to them also. I am so disappointed.
Reviewed Oct. 28, 2015
I purchased a set on Circulon pans. The large frying pan has started sticking. I contacted the home office and sent them pictures. They agreed it was bad but suddenly couldn't help me. They gave me a runaround to contact another office, that office couldn't help. Bottom line I do not recommend this company.
Reviewed June 29, 2015
Bought new 13 piece set of cookware and there are three tops that has a lot of excess rubber. According to customer service, "It does not matter what the tops look like. You have a top". The company decided a lot of excess rubber around the tops is not a defect so they will do nothing. If all the tops looked the same I would not have known the difference. For the amount of money I spent I guess I should look elsewhere.
Reviewed June 26, 2015
Highly recommend! I've been using Circulon cookware for years. Circulon makes excellent quality cookware. My latest Circulon addition to my kitchen is the 12" covered deep frying pan.
Reviewed March 31, 2015
I bought a circulon cookware set at Macy's last year 2014, knowing that it has a lifetime guarantee. Over the use of time, the saute, griddle & 6 qt pan had a problem, the non stick coating are coming off. I sent a replacement request since it was a lifetime replacement. I sent all the documents & pictures and it was denied the claim. I was told by the representative that it was over heated, and it was also washed in dishwasher which I never do. The company only gave me a 20% discount. I will not waste my money again to a product that cannot stand with normal use and a company that won't stand by their promise "lifetime guarantee". I donated my circulon set of pots & pans since it was not a reliable investment. Do not buy or invest on any of their products. Beware, before you regret it.
Reviewed March 27, 2015
Circulon 11 inch non stick fry pan. Within 10 days the handle fell off. I do want a refund!! Am not happy with the product. Handle fell off during a family get-together.
Reviewed Feb. 25, 2015
I have been using Circulon pots for over 15 years. I love the way they cook and the durability. I have put them in the dishwasher before I moved. I lived in New Jersey and purchased my pots from Macy's in Paramus Park. I have also bought additional pieces to add to my cookware. However, recently I put two pots in my dishwasher here in South Carolina. When I pulled them from the dishwasher, the bottom had no teflon on one and the other one was all faded on the outside. The inside of the pot suffered no damage. I knew you are not supposed to use metal utensils on them but like I said, I've put the really soiled pots in the dishwasher and never had any problem. The pots that were damaged was the one with the spout that came with the set and the very small fry pan which also came with the set. I know I have had them a long time, but now I'm afraid to purchase Circulon.
Reviewed Feb. 1, 2015
It's pretty bad when your cookery sucks so bad that frying bacon sticks. I have bought cheap $5 pots and pans before and had better results. I would not recommend these to anyone. This company is horrible. I sent mine back...they returned with wrong pots. They substituted with leftover stock. I had 4 fry pans...they sent 3 pots. Stay away buy cheap. Save your money.
Reviewed Dec. 16, 2014
I bought an induction range so I needed a new set of cookware. I looked everywhere first of all Costco. Their set was scratched on the outside and I didn't like the pour spouts on all the pans. Sometimes you need a better seal. I finally went to Macy's and saw the Circulon set. It was way out of my price range but the saleslady said they were on sale with 20% off and another 15% off if I get a credit card. It came out to be about $20 more than Costco plus that week they had a bonus of two sizes of stock pots FREE, now a lot cheaper than Costco and better quality. I got that rubberized like shelf liner to put between pans, never use metal utensils and never put in dishwasher. They are nonstick. I have had them for only about 3 months but I love them.
I've owned many different sets in over 46 years of marriage and I've learned that if you put a little thought in trying to keep them new looking then they should last for a long time. I fry in them and fry eggs and have no problems. I always use a little olive oil spray and have no problem of sticking or of build up of the spray.
Reviewed Dec. 4, 2014
The frying pans allowed food to stick. Could not even fry an egg. The frying pans and pots began to show metal. Therefore coating wore off quickly and easily. No longer able to use most of the set. I bought a cheap no name frying pans and they work fabulous and easy to clean, no mess. Circulon pans difficult to clean.
Reviewed Oct. 1, 2014
I was very happy with original purchase. Fried eggs great, pancakes, grilled cheese. I tried to make apple fritters. The pan became unbalanced. Hot grease went every-place!!! The handle seems to be too heavy for the pan... I do not think anyone should buy these pans - dangerous!!! Thanks.
Reviewed Sept. 17, 2014
I bought 2 11-inch Griddle pans about 8 years ago. Put one away and used the other for everything from Pancakes to Pork Chop with absolutely no problems whatsoever. Followed the instructions and never exceeded the recommended heat setting of Medium low and it performed beautifully. Then my mother was watching the kids while out of town and used excessive heat and pretty much trashed it. So glad I had a spare. As another reviewer noted, I've looked at the new version of the same pan and I must say the quality is nowhere near the same as far as thickness and weight of the pan. No comparison. Wish I could find a stock of the old ones!!
Reviewed Sept. 15, 2014
I have been forced to buy 4 sets of these horrible pans cause I only shop costco & I use induction stove. They boast of this lifetime guaranty which is a boldfaced lie. Have an excuse 24/7 why they will not replace their bad pans! Pans make a strong & deadly chemical smell for 4 wks of use throughout your home which killed all 6 of our canaries in one hour & made my asthmatic son so sick he moved away from our home when I needed him here the most! Only costco is good @ giving "refunds," certainly nothing from this maker of the wickedly bad pans! They lie about everything & leave you holding the bag w/ all their deceitful angles! They claim repeated hot temps ruin the pans, duh ~ Cooking = pans getting hot. In 2 months the pans are wavy warped = burning food in the middle & uncooked food to the outer edge! Also pans spin on the cook pad if you barely touch them trying to move food that sticks all the time! Only teflon cooking utensils used so there "is no excuse!"
Reviewed Sept. 8, 2014
This was my first and now last experience with Circulon Cookware. After two years of use non stick surface disintegrated. Mind you, this was not a commercial kitchen - not heavy use at all. Consumer Relations department reason for claim denial was - repetitive heat and "other reasons". My repetitive attempts to contact a person at the Consumer relations of no use. After 6 messages nobody called me back. So unless your intent to use Circulon Cookware as decor item - my recommendation would be to purchase product from their competition. I did and I am happy with Anolon.
Reviewed Aug. 15, 2014
We bought our set about 10 years ago. Which I have to add, my husband did not want to spend the money. But we did. The last few years the frying pans WILL NOT come clean! We have tried everything except a torch. For what we spent... I will not buy a set like this again. And to think we did everything to make sure they were stored with padding so each of them don't scratch, correct utensils. Those little grooves are a pain in the **.
Reviewed Feb. 20, 2014
2 years in my kitchen, careful not to use scratching utensils etc, and am now beginning to see chipped bottoms inside my most used pots. I'm so disappointed. Searching for company address to address my problem! Paying over $200 appears not be a worthwhile investment. Please help!
Reviewed Jan. 26, 2014
My husband bought the set from Costco about 9 years ago. I liked them at first. Then they became very hard to clean. Every time I had a family dinner and guests were helping in the kitchen, they would comment, "I cannot get the pans clean"! I feel that these pots and pans are heavy, dirty and just a total disappointment for the money. Would not recommend to anyone. And after moving to our retirement home, I have only unpacked the big pot. The rest can stay in the box. I don't like them, I don't want to use them.
Reviewed Nov. 10, 2013
I also bought the cookware at Costco a few years ago and now the three pieces I use the most are losing their coating. I see more and more silver in the pots! What do I do?
Reviewed May 27, 2013
I received a set of Circulon Cookware and added a smaller pot - 1 1/2 qt pot. The 5 qt pot from the set and 1 1/2 qt (bought separately) are the ones in the complaint. I can no longer get them clean. I would be happy if they would replace the two pots. I have the lids. Will you please help me? They are the two I use the most. I will gratefully appreciate your help.
Reviewed Oct. 27, 2011
I have been using Circulon cookware for the past 9 years and like it a lot, however, 4 years back I bought the Circulon cooking set from Costco. Most of the pieces are fine. but the three pieces that I use regularly are in a horrible shape. It is very bad from outside and inside. I cannot cook in them anymore please help me.
Reviewed Sept. 19, 2011
I bought Circulon pots and pans ten years ago, and they cooked and cleaned wonderfully. They are in storage so I bought a new set of skillets. However, they do not cook or clean as the old set. Did you change the composition of your anodizing and your process? I am disappointed that the new ones are not as good as the previous set.
Reviewed June 14, 2011
I thought these pans would last forever, but they burn easily, and turn black, and and are very hard to clean. My set is the commercial Circulon set, that I bought at Costco, 5 or 6 years ago. They have grooves in the bottom, and are extremely difficult to clean, and the finish is coming off, and I often find black specks in the food I cook. I regret spending so much money on this product. I am worried that the finish and lack of complete cleaning will be a hazard to my health, and anyone else that I might cook for in my home. I don't think I could even give them to Goodwill. We paid $300 for the set.
Reviewed Nov. 22, 2009
Reviewed March 15, 2009
Reviewed March 24, 2008
The pan became black on the bottom interior and the finish is coming off. I will NEVER buy another Circulon pan.
Don't want to use since interior is coming off.
Reviewed April 25, 2006
Two of the circulon frying pans that we own are dangerouly unbalanced and tip easily off the burners. The handles appear to be too heavy.
Reviewed Sept. 1, 2004
I bought this expensive cookware set in 2001 when my daughter moved into her new house. She also bought new appliaances. When she cooks with them, the bottoms gets burned-dirty. I have used everything possible to help clean them to no avail. I can't see buying a set of cookware when you can't clean them. I can't find the company number in order to request information on how to clean them. My daughter loves to cook but it is imposible as the residue from the bottom of the cookware gets on her new free burner stove. Please help me.
I live on Social Security and this was a special purchase I made when my daughter moved. Now she doesn't want to use the cookware because of the residue from the bottom of all of the pieces. Even the inside of some of the pots seems to be changing colors. That means that I will have to buy her another set. I paid over $200.00 for the Circulon because I thought that it was the best and I wanted my daughter to have the best. Now I think I bought a lemon.
Circulon Cookware Company Information
- Company Name:
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.