Circulon Cookware

Circulon Cookware Reviews

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Overall Rating
1.1 out of 5
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About Circulon Cookware

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Circulon Cookware Reviews

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Page 1 Reviews 0 - 10

Reviewed Oct. 28, 2023

Works at first. Nice non stick griddle for bacon and eggs. Like anything it wears out and bacon sticks to the griddle. Circulon circumvents the lifetime warranty and won't replace. Never buy Circulon.

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Customer Service

Reviewed Oct. 20, 2023

I ordered from Circulon on 10/13/2023. I forgot to update my address in Apple Pay so now the order is going to an address in which I don't live. I immediately sent a email asking for the order to be shipped to my billing address and I was told on the Monday that the order was in the shipment phase and could not be changed. Advertised on their site is 2 day shipment. It is now Friday I have no cookware or email confirmation of shipping. The phone system is set up to get information,. I have tried there is no human support available, everything is done through emails which take 3 to 5 business days for a response. No worries when I log into my account. I can see that the order is still unfulfilled. BUYER BEWARE.

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    Sales & Marketing

    Reviewed Oct. 11, 2023

    I wrote to company and even with me washing by hand they said it was my fault it was sticking and the more I use the worse it gets. I have now thrown them away. They are not advertising it right at all and do stand by their products.

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    Customer Service

    Reviewed Sept. 18, 2023

    Want to make a purchase with discount code they gave me due to rejecting my warrant claim. Code doesn’t work at the site they suggest to use for purchase. Contacting by phone is impossible. Phone system codes don’t work. No way to chat or email. Horrible customer support. Btw I think warranty is bogus also. I had my pot for a long time. Of course it’s going to look used but the interior finish shouldn’t be coming off.

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    Customer Service

    Reviewed Aug. 17, 2023

    If you want a tea kettle that whistles don’t buy this one! It cannot be heard from more than 6 feet away. I am a busy person who can’t sit by the kettle waiting for it to boil so I find it dangerous that I cannot hear it in the next room. I have tried to contact Circulon but the only way is by phone which they don’t answer and by email but they don’t respond to my messages either way. The only reason I gave this kettle 2 stars is because the red one I purchased is pretty. (Purchased online.)

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    Customer Service

    Reviewed July 1, 2023

    Bought 4qt stock pot. What was they sent was a 3qt saucepan in a different color. When I called for 2wks the warranty dept, a recording states no one available then hangs up. Just lost a long time customer of 3 decades. Horrible service!

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    Customer ServicePunctuality & Speed

    Reviewed June 28, 2023

    I ordered a set of pans directly from Circulon, thinking I would have better service than from a retailer. Not so. I received 2 tracking numbers within 2 days of ordering, one for the pans and one for utensils (so far so good) I received the utensils 3 days later (no complaint there) It's now been two more weeks with no pans. UPS said they never received the product. I've left voice messages with Circulon (because they have no one to answer calls) and opened a service ticket 6 days ago. I have heard nothing from them yet.

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    Customer ServiceSales & Marketing

    Reviewed Feb. 14, 2023

    Well ... Nine (9) Emails, Seven (7) Phone Calls, Pictures Provided. It has been 2.5 months and I have yet to hear back from Circulon concerning my claims. The non-stick finish is coming off my cookware and exposing RUST. I have always followed Circulon’s guidelines for use of utensils. I guess Circulon is not only NOT concerned but have advertised a “non hassle” (their words) which is totally dishonest and misleading.

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    Reviewed Jan. 30, 2023

    Nice cookware, but I believe their "lifetime warranty" is bogus. I submitted claims for two items and both were denied. The sauce pan the handle fell right off the lid and they would not even replace that! In addition it was warped and the coating gone on the bottom with aluminum exposed. They claim "overheating" or other excuses. The fry pan coating is no longer very non-stick. Never buying Circulon again!

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    Reviewed Jan. 25, 2023

    These very expensive pans come with a "Hassle-Free Lifetime Warranty", but it is completely useless. Even though we use plastic and wood utensils, the coating started flaking off after a few years. I filed what was a very difficult process to claim with Circulon, which was rejected without reason. Pathetic - I wish I had never trusted this company!

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