Choice Home Warranty Reviews

Initially the tech scheduled for next day but the next day came and left. I emailed CHW and a tech called, showed up on time and completed the job by replacing the old disposal. He was polite and finished the job in about 20 minutes.

I called to file a claim on my air conditioner around 9 pm on a Thursday night. By Friday morning I had a company to call me and come out and fix the air unit within 3 hours. I was very glad because the outside temperature was 98*.

Placed call, it was answered right away, had a company calling within 2 hrs. Gentleman came out & was very nice and effective took care of all the issues in a snap, went far and beyond to take care of problem (pool leak). I would recommend this service to everyone, which I already have.

Quick and very satisfactory service. Reasonable rate as well. I had a faulty water heater and technician came in very next day. He found that thermo coupling was bad, so new one was ordered and replaced next day. Recommended to my other friends as well. 5 star rating. Great 24 hour service.

This was my first time using this service. I placed my claim through the online portal & received a response for scheduling within 3-4 hrs. The plumbers came out, solved the problem promptly & gave great customer service. Great experience!

My husband and I were happy with the experience that we had with the technician, Daniel ** that came out to inspect our AC unit. He called ahead of time to set up a time that he would be there. He was punctual and found the problem quite quickly. He had our AC unit working properly in about 30 minutes. Thank you for your wonderful service!

On a 90 degree day, my AC went out. I contacted CWS and within hours a technician came out. He cleaned the unit and also replaced the bad capacitor. Only cost my deductible of $45. Normally this would have been $200 to $300 repair with labor and parts. It's good to have peace of mind with appliances in my house.

This was my first time using the warranty service, and I have to admit that I was a bit nervous - It seemed too good to be true. Well, it wasn't. Within two hours of me submitting the issue online (that my AC unit was not cooling) Choice had called and sent me an email to schedule for the technician to come out. They came out the SAME DAY and fixed the problem. The technician was extremely professional and courteous, and gave me advice on maintaining my AC unit after he repaired it. Absolutely would recommend Choice to everyone I know - well worth the monthly fee and I am so glad that it worked out. What a fantastic investment!

We turned on our AC for the first time and there was this loud thumping that started. It sounded like when you dry gym shoes in the dryer. The blower is the same for the gas heater we have. We had to wait a few day because the service tech had a number of jobs, but it was still cool in the evenings, so we could bear it. When he came out he was polite, knowledgeable, and efficient. He diagnosed it and fixed it in under half an hour. We used him again with a non-covered repair and he was really inexpensive, which was a relief.

The plumbing company they assigned was very professional and fixed the problem quickly. They arrived at the tune they said they would. They were very professional. I filed my claim online which was much better than calling. Choice needs to do better with their call center. The wait is too long over the phone to talk to someone.

The customer service is excellent and the deductible is reasonable. Very inexpensive monthly. 5 stars. I would recommend Choice Home Warranty to anyone I come in contact with. I have been with them for over 2 yrs and I can truly say they have been expedite in getting my part replaced or repaired. Thank you Choice Home Warranty for your dedicated service.

My renter called on 6-13-17 and said air conditioner was not working. I called Choice and they immediately assigned a Company for the work. The company called immediately and scheduled the work for the following morning. They arrived promptly and were professional and did a very good job.

Dryer and Washer repair - The servicer did not call back right away after my initial call to him but they were called by Choice Home Warranty and connected to me. The Servicer came out the same day and knew what the problems were with both and he repaired them both in less than an hour. I was pleased.

Called Choice Warranty for Microwave repair and responded quickly and assigned service person immediately and fixed the problem by ordering new parts and replaced quickly. I appreciate your quick and prompt response. Customer service representative is having more experience and will recommend to CHW to my friends.

I had a plumber sent out from you a little over a month ago, and they unstopped my clog, or so we thought. Well 6 weeks later the same clog happened. We called Choice and they waived the service fee call since it had only been 6 weeks. We later found out that the first company just put a band-aid on our trouble. The next company that came out precisely diagnosed our issue, and we are getting it taken care of correctly this time. It was not Choice's fault that the first plumbing company that came out didn't properly diagnose our issue, but...

The service tech was good. At first I felt like he was trying to get me to buy a new opener, but later figured out he was able to do the repair (garage) and it was covered. I had called Choice customer service and they were had a very positive attitude in ensuring the fix was made.

I was very pleasantly surprised at how fast and easy it was to open and process my claim for service. Reps were friendly and helpful as was the service tech who was here in only hours. I love the super fast service. The callback message are wonderful - they are truly instantaneous. Their service partners are wonderful too.

CHW has been a lifesaver to my family. We have had 2 repairs done on our ac and one on a leak in the washing machine. They had techs out the next day and fixed the problem quickly for the first ac repair and the washer leak. Irritated at Air 1 HVAC for their very poor service but that is a vendor and not CHW.

Our Water Heater went out on Sunday and Choice was called. We were given a phone # to call and were told they do not work on Sunday but would be out first thing Monday am. Eric with Gulf Shore came out and had to order a part and would be back the next day (Tuesday). He came back as promised, installed the part, and wha-la... we have hot water. Eric was extremely nice and cordial and knew what he was doing... Wish all repair men were like him. Would highly recommend.

I have had many great experiences with their services to my problems and I would highly recommend this Company to all my friends and family. They were very prompt when answering the call to my problem. They are number one in my book with their services.

The 1st time he was here he replaced the blower... That only worked for a couple of days. During the 2nd visit, the tech added freon. That has seemed to do the trick. However, I did not receive a call telling me that he was coming. My neighbor called to tell me that he was at my house, waiting for me... Luckily I was within 10 minutes from my home at the time.

My AC has not been working properly for the past week. It's been 100° heat index where I am at. I filed a claim with Choice Home Warranty. They set me up with a technician from Dave Fant Enterprises to come out and service my AC. The company did not honor my appointment nor did they contact me to reschedule. Choice didnt contact me either. This company is very unprofessional and can care less about their customers. I've called Choice and Dave Fant Enterprises that is suppose to provide the technician and can not get any answer at all.

The report of trouble went into Choice on Thursday, 6/6/17. The serviceman was at the home the next day, as promised in spite of the high temperature (over 100* F). He was there until at least 6:00 pm, and corrected the problem. He was professional & pleasant. Very satisfied with Choice. We have had experience with at least three other home warranty companies, and were dissatisfied with their services. Thank you, Choice. In fact we just bought a new 6 year policy today for our daughter's house???

We phoned for repair service early Saturday morning. By Monday night a technician was assigned and we had a repair scheduled for Tuesday. Failing to be able to repair the dishwasher, we were awarded a check to apply towards the purchase of a new dishwasher.

Technician came on time and solved the issue soon. Some service provider or technician work during weekend also so I do not need to wait till next week and this is different from other service provider. I am happy with service of Choice Home Warranty.

I've been having this service for over 2 years now. It's my second time having to use it. I got an appointment with a technician in less than 24hours. The CHW customer service was very nice and fast. This happened on a Friday morning, and by Monday the technician fixed my refrigerator.

James from Somers Point Appliances did an excellent job fixing our refrigerator and dryer. He handled all calls to Choice Home Warranty. The representative from Choice Home Warranty handles all of our concerns, responded quickly, and qualified both repairs to be done immediately.

I have been with Choice Home Warranty for almost two years. Every time I need service it is always provided with high quality. My most recent repair was with my plumbing. The service and response was great to repair my plumbing issue.

CHW were contacted and next day I had a tech person dismantle the dryer and found the problem as dryer not heating and broken timer. Due to the age of the unit it was decided not to repair and replace with a new unit. CHW acknowledged this and are issuing a check to cover the covered items. Good response from the claims folk!

Our garage door had been acting up for some time!! It would not close correctly and you had the inconvenience of clicking band monitor about three or more times before door would stay closed. It finally froze on us and not functioning. It needed the attention of Choice Warranty!! It was easy to receive claim number, get an appointment with a local overhead door company!! They reprogrammed the electric motor, got one of our controls working again, and oiled all moving parts!! We may have future problems, but the door is now working without a hitch!! How convenient for us!!!

The company that you sent out, B.J. Appliances, came within 24 hours and ordered the parts and within 72 hours they returned and completed the job (repair to refrigerator) very successfully! Very professional! I pray all issues are handled that easily!!! Thank You!

New homeowners beware. This company makes fraud statements. I called in a claim, a technician came out, made the diagnosis, fixed it however not even 24 hours later the same problem existed. Technician returned but this time Choice Warranty would not approve the repairs. They claimed it was because of lack of maintenance however their statement says, "New homeowners welcome regardless of year of appliances/units age". As a new homeowner you're told to get a good warranty company to cover these types of issues that may arise, however choice home warranty should not be the company you go with!

You always contact someone to handle my problems quickly. However, there was a problem of some kind and my call about that took a long time for a response and was dropped twice. I was transferred twice after someone there contacted me after 3 days of me trying to reach you.

I am a professional property manager. I have 5 separate policies on my personal rental homes. The warranties give us peace of mind, especially when traveling and are not able to be there when our tenants need us. The team works fast and professionally.

Sump pump was not working. Notified CHW and they issued claim number, notified service technician. Technician arrived, sump was faulty and advised CHW pump should be replaced. CHW approved replacement, technician installed new pump and conducted working test which was successful.

I filed the claim online. Got a call back in 30 minutes. I setup an appointment on the phone. The Mohave AC Repairman called 30 minutes before to await us. He was very engaging, respectful, helpful, competent, timely, would recommend to everyone.

This was the first time I used a home warranty. My A/C quit working sometime during the night on Friday, 6/9/17. Called Choice Saturday morning and the customer service representative was very helpful. Took my information and explained to me that I would be getting an email with the contractor information and that I would then have to call and set up the appointment with them. I would highly recommend Choice Home Warranty.

I have been so happy with Choice Home Warranty. I am so glad that I have a home warranty. It has saved us thousands of dollars and is well worth it. Choice stands out from the rest because of their amazing customer service and quality repair businesses.

Yvette, claim supervisor, was great with assisting me with my claim. She not only helped me with my claim. She provided words of encouragement. She went over and beyond the call of duty. She is to be commended for her service in making sure clients are happy.

Great service. They fixed the fridge. Flexible to accommodate tenant time for service. They came back within 24 hours to recheck and informed the sound is coming from the fan. As the unit is very old CHW aid they will send me a check.

I have filled multiple claims and they have always been answered really quickly. Choice assigns them extremely fast and I am contacted and kept in the loop with every new update. They truly care about my end result and do whatever it takes to ensure I'm satisfied with my experience. It's REALLY comforting knowing that when I place a call to get something fixed, it will be fixed and I don't have to worry about it. WELL worth it!

Garage door not working --called for service. Two day later my garage door was working. I have been with Choice for five (5) years --one of the best thing I ever did. Thank you Choice and the people that work there. They are the best.

Air Conditioner had stopped cooling. Called in was given an order number and the company set and completed the appointment on time and did an excellent job. The A/C technician was polite and kind and knew what he was doing. I have told my friends about the excellent service from Choice.

I was very happy with the quick response and professional in the way my problem(Air conditioner) was handled. I would truly recommend this company to anyone. This my second time using Choice for a problem I had and received the same good service.

The work done on A/C by Penguin was awesome. The guys you sent were so knowledgeable and did a great job at explaining everything. If there are ever any of issues, I hope this is the company that knocks on the door. And your call center gentleman was on top of the issue immediately.

Choice Warranty's repair service came out in May 2017. The repair techs were very professional and knowledgeable. The range did not have a model number but the techs took apart the panel and found the part number. They promptly ordered the parts and everything was immediately fixed! I would rate the tech's an A Plus for going the extra mile to make the customer satisfied. I am very happy with Choice Warranty and their follow-up throughout the process.

Our air conditioner went out. Choice had a very quick response time. Technicians were awesome and very knowledgeable, explained everything they had to do to get us up and running again. They did not try to give us things we didn't need nor make repairs we didn't need.

Tim (I don't think that was his real name) from CHW called me this morning. It was a New Jersey number. I had been looking for a new company to have appliance insurance with over the weekend and CHW came up as top rated on ConsumerAffairs. Tim was very tenacious and really wanted me to sign up with their company. However, I told him that I was still shopping around and I also had to speak to my husband. We make all of our decisions together.

We called Choice & left a message about our A/C problems. The agent calling us back was very pleasant & set up service for us with a local A/C company. We received an e-mail with company information & everything was very smooth after that. Company fixed our problem & we thought entire process went great.

I called with a problem with our air conditioning, you responded immediately and e-mailed to me the name of the company that would be serving me the next day, he came and diagnosed the problem. After calling you, he fixed the problem. I paid him my share and we have AC. Great service. What else could one ask.

Always treated with courtesy and professionalism from customer service to the techs that arrive at my home. Would recommend Choice Home Warranty to friends and family. Each claim have been completed in a timely fashion. Not looking to go anywhere else for home protection.

I had a countertop microwave that was installed in the cabinet above the oven. The Microwave went out. Countertop appliances are not covered but the representative covered it since it was installed in the cabinet. Great customer service and Thanks!

This went very good. I called you folks and the AC company called me quickly. Shortly after that the company was at my door fixing the problem. The service man was very nice to me. They could come back for future problems and I would be a very happy camper.

Our hot water recirculating pump stopped working. 4 days later and hours on the phone being put on hold and transferred, a very condescending and rude employee allowed herself to pay $100 on a $500 plus job. Reason... the pump was not maintained??? It is in a separate room on the water heater. Water heater works fine. THESE PEOPLE WILL DO ANYTHING, EVEN LIE, NOT TO PAY.

They fixed the problem in a very reasonable time. The air conditioner works fine now. They were clean and on time for my appointment. They did a great job. I will recommend you all to my friends. The price I pay every month is very reasonable for the services I received.

Choice Home Warranty were very fast with getting a response, and a repair man to my house to work on my stove. The repair guy knew what he was doing and was very fast with solving the problem. I would recommend Choice Warranty to a friend or family member, for a warranty to their home. I'm so glad I took out my house warranty with this company, and would gladly do it all over again.

Claim input was very easy. Technician called and scheduled service call in a timely manner. Technician arrived at the agreed time. Problem was identified quickly. CHW approval was given to technician immediately. Parts availability was confirmed while technician was on site. Follow up service was scheduled to accommodate my work schedule. Technician returned at scheduled time, made repairs, reinstalled dryer, ensured it was working properly.

The starter went out on the compressor of my 15 yr old fridge. The technician told me it would have cost me over $350 if not for the Home Warranty. My refrigerator is fixed in less than a week and for the co-pay of $65! The claim process was easy and everything was handled with just one phone call. It isn't fun when you have a major appliance go down, but I'm so happy I had the Choice Home Warranty!

Again an item not covered by technical terms. The valve that controls the shower went bad. Because the valve has an insert Choice Home Warranty decided it is not covered. This is the third time I have attempted to use my warranty and have not been able to use it because of a technicality. When they say they cover plumbing you better read the fine print. The same goes for pools. My pump was not covered because it functioned other items. I will not be renewing when the policy expires.

Choice Home Warranty will work hard to maximize their bottom line at the expense of the customer. They'll deny a high cost claim and then offer "goodwill" compensation to cover a fraction of the total repair. They denied my plumbing claim due to PVC piping that was "improperly installed" 14 years ago and then offered me $150 as "goodwill". I called a number of other warranty companies, and ALL of the other companies said that this plumbing issue would have been covered under their plans. Choice Home Warranty may cost less than the competition upfront, but you'll end up paying more over time. Choice Home Warranty is the worst, and I don't recommend them to anyone.

The dishwasher in the condo we purchased no matter what we did for maintenance upon us moving in, the cleaning of the dishes just kept declining. At first there was a miscommunication about the make and model not covered because of a recall but after we called Maytag they were able to send us a letter to provide Choice Home Warranty stating that our model was not part of the recall. So a compromise was made after of course paying my $45 copay for the tech then Choice Home Warranty met me halfway based off what the tech wanted to fix the dishwasher with a check for $162 made out to me.

I have had 2 jobs done since we had you all service. And I wish we had this service a long time ago. Everything was done fast and no mess and everything works perfect like before. The workers are so nice and very understanding. Thank you for the good work.

I was called about 20 minutes before the arrival of the service tech. He went immediately to work to fix the problem (hot water heater valve). Very courteous young man. I am certainly glad that I purchased the plan. I would recommend this policy to anyone.

I paid for a warranty for our newly purchased home and filed a claim when the top of my oven quit getting hot. The warranty place sent a company out called GT Air Conditioning and Appliance Repair. He didn't even know where to find the model number on the oven. Then states he cannot locate parts for it so the company only paid the amount for which a part would have cost if he could have found a part. In June my air conditioning stops working. I call Choice Home Warranty, they dispatch this same company and the same person that came for my oven shows up to look at my air conditioner. This shows me he is not specialized in anything and since he could not find the model number for my oven this worries me.

Repair technicians were notified immediately. Even though the repairmen have not been able to fix the problem yet, Choice Home Warranty has stayed on top of this, doing their part to ensure that the refrigerator is repaired to our satisfaction. It is very easy to contact Choice Home Warranty, either by phone or online and they are always very responsive.

The service technician was prompt, courteous, efficient, knowledgeable, professional, and clean. This was only the second time I used my warranty. First time was for refrigerator. I was very pleased both times. I was referred by a relative in another state.

Fast and excellent same day service. The technician called to come out the same day. He was very flexible and able to come out in the morning instead. When he got there he communicated well and kept informed of what he was doing and what was going on.

We called about our dryer not working and were able to set up a repair date with no problems. The service man was prompt and polite. He completed the repair quickly and successfully. We continue to be pleased with your response and actions. Thanks for the help!

I guess the most common misconception about a home warranty is that they will fix and repair everything. This isn't exactly the truth but I think for all they don't repair or replace, I'll save the fee and wing it.

This company is completely bogus. I have made 2 claims. Hot water heater valve leaked. They said it was due to lime buildup and wouldn't cover. The tech THEY sent said, "Valve couldn't be repaired because heater was so old and needed to be replaced," but Choice would not. We called at least 5 times and each time we were promised they check into it and call back. They never did. Finally they agreed to give us $300 but new heater cost almost $900.

Call to report trouble with garbage disposal. Got through easy did not have to wait long to talk to someone. Received the name of company who will handle claim from representative and by email. The whole experience was easy.

It was a Friday afternoon and my garage door would not close. The initial installer wanted $200.00 bucks to come out and evaluate, so I called my Choice Home Warranty folks and they came over fix the problem and now I'm a happy homeowner. Thanks to my warranty, I saved a bundle.

I called Choice on a Sunday night to let them know my tenant's washer wasn't working. I got an email that night from the company that was going to be coming to my house. The repairman was at my house by 8:30 Monday morning. He fixed the washer right there! A far cry from my horrible experience with American Home Shield. Would definitely recommend Choice!

One phone call to CHW with description of problem of my HE washing machine and I had a local repairman call me to set up appointment, all within a 12 hour period. I was amazed at the fast turn around. That was on June 1st. It is all completed and working just like the day I purchased it, all this in less than 1 week. This company is amazing and so was Jeff, from Jeff's Appliance Repair. He was at my door at the time he promised, very experienced and walked me thru the problem. He finished the job in the time frame he quoted. So thankful for CHOICE HOME WARRANTY.

Great response time on the phone and in getting a service technician to the house. They even went above board in helping us resolve an issue which wasn't even covered by the policy. They also do a great job of staying in touch and keeping you up to date on the status of a claim so there's no wondering while waiting.

I had bathroom tank repaired with new parts. It was not working properly. Part seemed to be defective. Called Choice and told I had to make a new claim. Seemed incorrect as it was the same problem and I received a defective part. Called customer service and everything was corrected with a reversal of the charge and new plumber notified. Plumber verified that the part was defective. Excellent experience. Thank you.

Having Choice Home Warranty has proven to be so beneficial. I own a rental in one state and live in another. A few times, my tenant has had a few issues and Choice has come to our rescue. They get someone out right away and always take care of the issue.

Very pleased. I called late in the afternoon and received a phone call right away. They were there the next morning. Very nice both at Choice but also with A+ Heating and Cooling. Luis ** was friendly, helpful and thorough. I would recommend CHW to anyone.

Prompt reply to our claim. Our air conditioner failed in 109 degree weather here in Arizona and we had the house on the market to sell. We received excellent service and we had our air conditioner up and running for $45! Very pleased with the response from Choice in all areas. Great experience!

Six years ago, an individual contacted me from Choice Home Warranty and gave me the sales pitch that this would be perfect contract for my residence and several rental properties that we own. We had seven contracts. I have fought these people on paying claims and this week was the end. Our air conditioner went out in our main residence. I called Choice and they said they would have someone out asap. I asked if I could have a say in who looks at the unit and they denied. The tech came out. No markings of any type of his credentials or a commercial business vehicle. He looked at the ten-year-old Trane and within minutes informed us there had been a wiring burned out and there is no coverage. He then offered to put a new system in for us at a discounted price.

We have had Choice Home Warranty for several years. This policy has been used several times including dishwasher repair, refrigerator repair etc. All minor repairs. Here comes the issue. The central AC system went down. We called and as usual a tech came out in 24 hrs. He informed us that the outside unit compressor has failed due to normal wear since the unit is between 15 and 20 years old. Parts are no longer available and the unit must be replaced as well as the inside unit so the system matches and operates properly.

My oven display board just didn't work. I submitted a claim online and CHOICE assigned a technician immediately. This guy was very nice and professional, inspected my oven, explained the problem, and suggested the solution of changing the board. Right now I'm waiting for CHOICE to process his request and make the replacement. Very happy experience.

Service work on AC: From my original call to customer service, through the service repairman resolution of the issue, and follow up, everything was professional, efficient, and friendly. The whole experience was very impressive and appreciated. Thank you Choice Home Warranty for a good experience.

My first claim made a few days ago when my AC unit started making a loud screeching noise. I filed the claim and heard from a technician who came the next morning to take a look at the unit. He was fast and friendly. He found the problem quickly and submitted the repair to Choice. As soon as the part came in he came back and fixed the AC. All within a few days and told me it would be fine to run the system until he returned. Great service!

I signed up with Choice Home Warranty for my new home. Having previous experience with American Home Shield, I chose Choice Home Warranty because they covered septic systems for more than one year. I paid for the policy in 3 month payments. My furnace quit working, they sent out a company who diagnosed the problem as the motherboard and said they would order the part and be back. Several days later, they showed up with the incorrect part. They then said the warranty company wouldn't cover the 'upgraded' part and I should call them to negotiate. I spent hours on the phone over a period of weeks, all without heat. Choice Home Warranty then told me they would only pay for the original part if it was available, not the refit (the furnace is less than 10 years old). They offered to send me a check for $300 to cover what they allowed.

Service was fast and efficient. Repaired ceiling fan and replaced a different one. Scheduler was very quick. Would definitely recommend to friends. It's nice knowing peace of mind that we don't have to worry about expensive repairs on all appliances, etc.

They came when stated they would be there and in less than an hour, my air conditioner was up and running again. He also took the time to explain what was wrong with the system and assured me that this was something that happens from time to time. He was very friendly and respectful.

My A/C stopped cooling sometime during the night. When I realized it wasn't cooling I went online and completed a service request around 6:30 a.m. I received a confirmation by email at 6:34 and another email at 7:14 a.m. giving me the name and number of the company who had my claim. Bo of Bo Jiffy Heating and Cooling called me at 8:10 a.m. (YES... the same day) and gave me a time he would arrive. He arrived at the designated time, made the repair and was very professional. I would recommend Choice Home Warranty for sure. I am extremely pleased!

Oven Issues - The customer service representative was extremely pleasant and sent my concerns through to the claims department immediately. Although I had to respond to an email to further explain what was going on, the warranty company listened and sent a technician out to further explore the concern. The technician was very quick to respond to the claim, calling me within hours of the claim submission. When he arrived, he was thorough and professional!

Called in a warranty claim and it was very efficient. Explained the problem I was having, CHW assigned an approved licensed contractor to my claim. Contractor called the same day. Scheduled an appointment. Contractor came out, assessed the repair, then fixed it on the spot. Paid my low deductible and finished the repair. Very simple easy process. It was so good I referred a client of mine and received one month free added to my warranty. AAA+++.

Need more follow up on companies jobs are assigned to. Service was set up with twisted appliance, we paid the $45.00 fee and no word or contact since the initial visit. My check has been cashed, but my appliance is still broken. I have no info from anybody. The company is not reliable when performing the jobs assigned by CHW.

They sell you a home warranty, and you call them and they tell you everything is not a covered repair. They have a reason for everything to not cover stuff. They take your $375.00 and you feel like you are just donating to them for nothing!

The service was prompt. Choice got us linked with vendor on the same day. The problem was fixed on the next day (within 26 hours of the call). Excellent service! Both Choice and the service vendor were excellent! I am very happy I chose Choice for our warranty needs.

I filed a claim for a water leak under my kitchen sink. CHW assigned the claim the same day. The repairman came the next day. The repairman showed up on time and fixed the leak. The repairman was courtesy and professional.

This is the second time my oven thermostat broke; obviously repaired incorrectly the first time by Choice Home Warranty repair rep. The first repair was in excess of two weeks. Currently, I placed a call on June 1. When I called the repair company they gave me, they didn't even answer the phone saying they were a repair company.

I was very pleased with the response time Choice provided in responding to my online claim. I had a point of contact to schedule an appointment to come inspect my AC within 30 minutes. This was on a Sunday evening. Monday morning I had a tech come out diagnose problem, reported to Choice, received an approval and repair was made. I only had to pay $45 for the visit.

I purchase 42 months for $900 16 months ago, have never called Choice or abused it. My water heater went out leaving me with no hot water for almost a week. They do NOT care about their clients. I had to find one myself. The water heater needed to be replaced. The plumber that was out called it; "Choice will not cover this. They never do". As it turned out, my water heater was only 5 yrs new and so manufacturer replaced it. I still had to pay $600 labor to another plumber. I have no idea what Choice covers. I've been a Realtor in Southern California for 30 years. I have always told my clients the importance of having a home warranty. Never again. IT'S A WASTE OF MONEY. CHOICE HOME WARRANTY IS THE WORST COMPANY EVER. I WILL SPREAD THE WORD.

Have used your service several times. Always excellent customer care personnel and very helpful filing claims and following up. Have recommended your service to family and friends. Thank you for your excellent service and great people to work with when filing a claim.

My central air conditioning unit was turning on in spurts and would go on every 4 minutes for 10 seconds about 8 times every few hours. However, the room temperature remained 81.5 degrees in my Miami condo. I explained this to the technician from GT Air Conditioning and he immediately determined that my thermostat needed replacing. He, of course, had a replacement with him. I had cool air in no time. Also I made my call that morning and the technician was at my condo in no time. This was my first call to Choice and I am so grateful!

Our Air conditioning unit had some issues with the control box. We called Choice Home Warranty who coordinated a repair company. They called me and we scheduled a time for repair. They came out and quickly identified the problem and repaired it.

My garbage disposal suffered catastrophic failure on late on a Saturday flooding the area under my sink and on to the kitchen floor. I filed a claim online Sunday morning thinking nothing would be done until the work week. Much to my delight, I received a call that same day (Sunday) from Mr. Robert ** of Mr. Smith's Home Repair Services. He was at my residence that afternoon and replaced the disposal. He was well dressed, informative, caring and professional. One of the best service calls I have ever had. I commend you and Mr. Smith for such a pleasant experience.

When I called Choice, customer service was friendly and helpful. They responded quickly. The company they contacted was Vision Air. When I called them to set up appointment they were very friendly and also responded quickly. The service man came at the appointed time. I was at work when the service man was here so he called to tell me what was needed. I was impressed by Vision Air.

Choice Warranty is always quick to respond and their customer service is impeccable. The workers that come to my house are very knowledgeable and do their work fast and correctly. Not only did they come and do the work quickly, but cleaned up after themselves before they left. I would recommend Choice Warranty to anyone!

Service was done in a timely manner. Representative was very professional. Located problem fast and had the parts on truck to fix right away. It was all fast, easy, convenient and affordable. I would recommend them to family and friends. Very helpful.

I had a great experience with Tropic AC. They arrived at a decent time just after the set time, but called to inform me. The gentlemen that arrived at my home were very courteous. Found the problem, fixed it & called for approval. Would use this company again in the future.

I purchased a home warranty, approximately a year and a half ago, right after purchasing my mobile home. Had a problem with the heater a few months later. They sent a tech, who repaired my heater. Few months later, heater not working again. Tech advised us we needed a new heater. This heater is not safe. Claim was denied due to lack of maintenance. Only owned the home for one year. Air conditioner is now not working. Claim denied due to lack of maintenance. They told me the people who owned the home before me must not have maintained the systems. They did not send a tech. They made this determination from the office.

I had a backed up tub, that started a few days ago, when I called CHW, they were able to help me with my issue and provided a claims number right away. Not even 24 hours later I received a call from the service contractor and work was completed next day.

I have an Amana flat top oven and the front left burner went out on it. I had never used Choice Home Warranty before but called them for this repair. They had a technician within an hour and he came to our home to do the repair. He had to order parts which took about a week to return to our home and complete the repair. He called to set the repair time and he was on time. The burner and a switch were replaced and the oventop now works fine. We are happy with our first experience with Home Choice Warranty.

I had a repair for a dishwasher that required a vent cover seal replacement. Cost was $130. CHW denied the claim even though the part wasn't excluded in their contract. They initially denied the claim because they consider the vent cover seal to be identical to the door seal gasket, which is listed as excluded. After speaking to a human and showing that VCS was a distinct part, they changed their rejection to say that they don't cover doors, and the VCS is a component that is between the out and inner doors. Their agreement states they cover all dishwasher components except what is explicitly listed, and the door is listed as an exclusion, not the VCS, and not anything "Connected to" the doors.

The repairman sent to us by Choice was both competent and thorough in his work on our built-in microwave appliance. We were pleased to finally get it back into operation. Our only regret is that we had to wait for more than a week before we could get the service person out to do the repair.

It was a great experience from soup to nuts. The technician was out the next day, on-time and very knowledgeable. When purchasing a new home it's comforting to know you have this kind of support. I would definitely recommend Choice Home Warranty to anyone that's purchasing a home.

Everything flows so smooth and simple - from claim filing to scheduling to the work being done. Haven't had any issues or complaints about Choice or their contractors. We've had to create a couple of claims and both times have been a pleasant experience.

Bought home warranty for misc. coverage in August 2016. Have one complaint and they told me it was not covered under their warranty. I am a NYC licensed contractor, have read their contract and find that the item should be covered, but I am dealing with their Claims Dept. in South America who speak little English. I would not recommend this company to buyers. Too many faults and their "not covered" statements leave a lot to be desired. This is a word to the wise: look elsewhere and be careful.

My dryer stopped working so I called Choice. They were able to get a repair person out the next business day. I'm so grateful for their quick service as that allowed me to avoid having to use a washateria and all the hassle with bringing my clothes there. Thanks so much.

I called to make a claim and the associate was extremely helpful. He took all the necessary notes to make sure that I was getting the right technician for the right service. The following day the technician called me and set up an appointment to come to my house to fix the problem. The service was done in a matter of 15 minutes and the issue was solved.

For the second or third time Choice Home Warranty has come up with an excuse to not repair an item under my warranty. I have a Kohler toilet under a year old that has developed a crack around flushing handle. They refuse to fix even after their contracted plumber told them it is a defect. The reason they are citing is "they don't know that I haven't abused my toilet." This is ridiculous, just another scam company taking my money and not doing what they promised! Don't use Choice!

Excellent service. Highly recommend. He was very helpful. He was good. Great info was also given. We are happy. We are completely satisfied and will remain with Choice. We are glad we chose Choice. Technician was great. Answered all our questions and some more.

Li's HVAC company came out and fixed the capacitor that went out in my A/C unit. Very professional and did great work. Showed up on time. He explained a few more things to me that I had questions about in my unit. He showed me a file things with my duct work dampers. Very satisfied.

Good and fast scheduling. The contractor worked with us on scheduling due to being out of town. Contractor was nice, clean and did great work. He did everything with our property in mind. He double checked everything before he left. Very good service.

Choice Home Warranty will take your money & deny your claim. They are LIARS. Never use them. I have only been in my home for two years & properly maintained my A/C unit. My contract said that they would repair or replace but when it came time to make a claim, they denied it & said that it was not properly maintained. The tech that they sent told me that he reported to them that it was most definitely properly maintained. They are scam artists.

No one likes to be without A/C in the hot months in Florida. Chilly Willy's Heating and Air was assigned to our case. They arrived on time, diagnosed our problem and in no time we were back with cool air. The service was covered under our contract and I am one happy customer. Highly recommend Chilly Willy's and Choice!!!

Air conditioner not cooling, bad thermostat - Choice was great and fast approving a contractor to fix our a/c unit. I liked the follow-up and communications. Contractor showed up within 24 hours, diagnosed and brought the parts needed the next morning. When he left the house it was running Cool. So far is working great.

The Choice Warranty was excellent. It was all I expected and more. Every claim I filed was handled promptly, professionally and with care. I have recommended it to all my friend. Great organization. I plan to sign up again and every year!

I called Choice Home Warranty with the issue and received a call from the plumbing company within a couple hours and told me they could come in 15-30 minutes. The plumbers arrived very quickly. They were friendly and did a very good job!

Within 24 hr of me calling and making my claim, Choice Home had put a plumbing company in contact with me. The plumbing company came out the next day and quickly replaced my leaking pipes. Have always been impressed with their response time as well as the contractors they send out!

My services was fast and more than fair. I called the company on a major holiday and in no time I had an appointment for someone to come out and look at my 1970's stove and within 48 the company give me the outcome. I am looking forward to using them again.

I was very pleased with your warranty, have been with your company for 5 years +. When ac went out called and your company addressed the problem right away. Sent service out and repaired problem. Tech who came out very concerned and very comp. Thank you.

Bathroom light shorted out and wall on/off switch needed to be replaced. The repair service "Fairview Electric CO. Inc." did contact me right away, but they were not able to come before 36 hrs. had elapsed. The inconvenience was acceptable to me, because the repair was completed reasonably on time.

Fast, good service, very happy with the service. It was fast cheap and effective. Our sink drain was leaking and the technician came out and it was a great experience. He was friendly and helpful with our problem. It was fixed that day. From the first call to Choice it was about 3 days until fix.

Initial contact was with a contractor that was not completely honest and truthful about the service he could provide under warranty. After contacting Choice all monies paid to the contractor was returned and another contractor of my choice was allowed to do the work. Choice terminated dishonest contractor. Choice is dedicated to provide the best service with honest and capable contractors

Thomas arrived as promised. He identified the problem and promised to come back as soon as he received the parts. He was very friendly and professional. He promised to keep the future mess minimal. I would use him again and would recommend him to others.

There was a sewage and drainage problem need to be fixed. The technician showed up on a holiday and fixed the problem. Very nice and experienced. Choice Warranty responses very quickly and explained the procedure very clearly. I am satisfied with their services!

I experienced super fast and easy claims submittal. The follow up email from Choice stating receival of claim was instant. Choice Home Warranty then assigned a technician in a prompt manner. The technician made contact with me in a timely manner and we scheduled a mutually convenient appointment time. The technician was punctual, professional and the plumbing stoppage issue we were experiencing was resolved in a expeditious manner.

The technician was very knowledgeable and figure out the problem very quickly. He was efficient and informative. He told me what to do in the future if I had problems with the washer again. Lastly, he was prompt and professional.

I have been a Choice Home Warranty member for about 2 years and 90% if the time my claim us only partially covered. The final time was this month when my refrigerator was freezing my food due to a faulty circuit board. They sent out a technician and they informed me that the circuit board damaged another item. They changed out the board and the technician charged me $360 to change out what they call a "secondary item" which is not covered under the warranty.

J & M appliance fixed pump on my washing machine and now it works more quietly. He did make a mess, but cleaned up most of it. Overall, I was very pleased with the service and value of repair. My cost was much less than cost of repairman coming out just to identify problem, and then would have to pay for repair on top of that.

Air conditioner: Customer Service stayed on top of my claim ensuring my satisfaction with providing me with a reliable technician after 2 unsuccessful attempts. The tech was on time and very helpful in finding a solution to my problem. 1st Choice Heating and Air service would be highly recommended.

Tech came on time replaced a board and reprogrammed remotes. Quickly and cleanly. Very satisfied. Tech was courteous and gave us the info we needed. I would use this service again. If we have a garage issue we would prefer this coming to come back.

Upon calling with the problem the repair service was notified and they contacted me very soon after. They made an appointment compatible with when I would be home. The technician diagnosed the problem immediately and replaced the defective garbage disposal expeditiously. He gave me instructions on how to properly care for the replacement system and was very caring and professional. This was a very good service experience.

The Nussbaumer Plumbing company gets my respect on this call. They came in did the job (Plumbing leak), and left everything just as clean as when they came in. There is nothing I could possibly say about the experience with Choice Home Warranty but they do what they say.

He was probably the best technician I have encountered with a home warranty company in many years. I will be coming back to Choice for future properties if they keep the service and quality of technicians coming. Choice dispatched him the same day and I had my problem on my range resolved within a 2-hour period. I was able to relax finally and I almost just did not bother calling him back at all.

I was lied to by the company in reference to what the technician reported as the problem. I submitted documentation (a service receipt) to dispute the fact that they said my system was not maintained. They then changed the reason why the claim was denied, which was "the part that needed to be replaced was still under manufacturer warranty". That was a lie, the warranty is expired. I even called the manufacturer to make sure. My air has been out for 4 days and they create story after story as to why the claim is denied. I even submitted a video file of the technician (the one they sent to my home) stating what the problem was, which should be covered. Still, nothing. What a ripoff and horrible service.

Plumber took care of problem. Found that faucets were not completely tighten, mixture of hot and cold water was normal. That the hot water was not excessively hot when it reached the bath tub. He got to the house within 30 minutes after my call to Choice Home Warranty. Was very professional and knowledgeable.

A/C not working properly. I called CHW on a Saturday, within 24 hrs a repair company called to schedule an appointment. They arrived to the time frame given and repaired the unit. I actually recommended this company to others that have rental property.

On yesterday I called Choice out due to my a/c not cooling properly. Upon the tech arriving he spent about 10 mins looking at my unit and he advised me that I had less than 2 pounds of Freon in my unit which means I have a leak. He then told me leaks were not covered under warranty and that it would cost me $200 for him to find it. Very confused and not feeling comfortable with this diagnosis, I asked could refill my Freon under warranty and give me some time to think about dealing with the leak. He then advised he could not provide me Freon under warranty due me having less than 2 pounds of Freon which indicates a leak. I would need about 5 pounds of Freon at about $90 per pound. I was perplexed and confused. Did he think because I was a woman he could take advantage of me? I told him I was unhappy and needed another opinion. At which point he advised he needed to get his gauge and check the unit.

Choice Home Warranty has always been very receptive and helpful whenever I am in need of assistance. I would highly recommend them to all friends and family. I also love the fact that they are available 7 days a week. It is a pleasure having the service and knowing I can depend on their service.

Thanks to Choice Home Warranty we were able to get our pool pump fixed fast! Plus all we had to pay was our service fee and Choice took care of everything else! This is the second time Choice Home Warranty has helped us! We have been really pleased with Choice Home Warranty!

My tenant's air-conditioner broke and the day that I was able to put in the actual claim someone came out and fixed it for only the cost of the service charge! I was so relieved when this was taken care of. Having this additional insurance on all three of our properties gives us peace of mind!

We had trouble with our A/C cooling. A technician was assigned and called to set up an appointment during the next business day (work order was placed at night). The service provider was very friendly and efficient. We now have a working A/C!

I have been very pleased with my experience. Choice has consistently responded to requests in a timely basis and met or exceeded my expectations. We selected the Choice Warranty to cover multiple rental units in Memphis, Tennessee. We and our tenants have been pleased.

We are extremely pleased with the service provided by Choice Home Warranty. We were contacted by 8:30 am on the first business day following our claim of our air conditioning going out. The technician was here within a few hours and had it fixed. Excellent customer service!

A-1 Garage Door Service - The service was excellent. It was a holiday weekend when the garage door opener quit working. Choice Warranty scheduled an appointment for the very next business day, and the service person was there at the earliest time on that day. I received a text with a picture of the service person, and the company's information minutes before he arrived. He was competent in his search for the problem, and when found, contacted Choice Warranty with the details, and the work was performed in a timely manner. This was my first claim, and am very satisfied with the prompt and courteous service.

Haven't had any issue with this company. Fast to find repair company for washer and dryer. Have used company few times. One thing company could work on is to try to get parts to technician little bit faster. Been with Choice Home Warranty for about two years.

Excellent service from Choice Home Warranty. They took the claim immediately and efficiently and assigned a service worker within minutes. They followed up by phone and by e-mail the same day and the claim was handled. I could not be more pleased with this service.

Washer and Dryer repair - Service person contacted me the next day and both appliances were repaired within a week. Both are back to working at their full capacity! Contractor came quickly and even offered to come on the weekend, which was not required, but the offer was great.

I had to call CHOICE FOUR TIMES to get my running toilet fixed within a 6 month period, and they charged me $45 each time. They sent some guy who admitted he was not even a plumber, and he kept putting the old piece back in each time. The last time, he put in a new piece, but then a couple of weeks later, it was running again. Such a ripoff!

My AC stopped working on Friday. I called Choice right away. They sent someone out the next day. My AC was working within 24 hours. No hidden fees. I simply paid the technician the deductible once the repair was complete. I was skeptical before purchasing. Choice exceeded my expectations and I have recommended this company to family members since my experience. Thank you!!

After joining CHOICE warranty previous day, my garbage disposal stopped working next day and I filed a claim. Contractor came same day and find out that garbage disposal got burnt. Then Choice call me, approve my claim and provide a full replacement of garbage disposal. I am very happy with Choice warranty.

First technician was unable to come work on my fridge. Your customer service responded immediately. I had waited a day or two to find out about the first tech and was not real happy. They got another tech who came out later that day. He was professional, effective and efficient. He had to order a part which arrived wrong. He reordered and still had my fridge up and running again within 3-4 days. I was now a very happy and satisfied customer. By the way this repair happened during my first month of coverage. I was embarrassed to call so soon with a repair. Your staff assured me there was no worries and alleviated my fears. All in all I'm very satisfied with Choice Home Warranty and will refer you to friends and family!

I have had experience with several different home warranty companies and am very impressed with Choice's service. The response to the request and the assignment of a provider were both quick (within an hour) and well communicated. I was able to schedule service with a reputable company and was back in business in less time that it would have taken other home warranty companies to just arrange for service.

The air conditioning went out on our house late on a Saturday night. I called Choice Home Warranty around midnight and the lady that answered was very helpful. I received a phone call back around 8:00 am on Sunday (the day before Memorial Day) giving me the name of the company assigned. Called them and within 2 hours the problem had been fixed. Very please!!

Excellent service on the repair of our washer, dryer, and oven. Choice HW did just what they said they would do in every repair request. That's all I ask from a service company. I'll stay with Choice Home Warranty.

American Home Warranty provided us a contractor within a day, and the contractor (Mason Dixon Appliance Repair) came out the next day and fixed the issue! We thought we were going to have to get a new washing machine, but he figured out the exact problem within 30 minutes and fixed it. Great job! (And it only cost $45!)

We have had various problems with our air conditioners, bathrooms and now our refrigerator is not cooling or freezing. Called CHW on May 16th and great an appliance tech was send out to our home. Called CHW on May 18th to confirm when should we expect for our fridge to be repaired? CHW agent said, "The part should arrive in three business days; which would be by Monday, May 22nd." We waited until Monday, May 22nd, 23rd, nothing. Called the appliance company on Thursday, May 25th why they had not stopped by or even called us, they said that CHW ordered the part and they were also waiting. Called CHW to see what was the problem, they tried to give me the runaround, but I work for a shipping company and know that three day delivery is possible here in the good USA.

Fowler Electric did a great job. Their service tech Michael ** was first class in fixing this and very helpful. However I think there should be a few choices on the replacement fans and not just one dark and dreary one.

We received great service from the warranty service. A garage door tech arrived within a reasonable time and was able to fix our problem. Unfortunately, our spring was broken and that is not a covered item. Bummer! Choice asked the questions when we called but we did not know what the problem was with the door/opener.

Washer backup: I called CHOICE and automatically was helped. No issues or runaround. It took 5 hours from the time the call was placed to fixing the problem. I would definitely recommend and will keep using them. Pretty much the best home warranty you can get.

Within 3 weeks of moving in to my newly purchased home, a leak developed in the kitchen drain. A call was made for service, and within less than an hour, the claim was entered, a plumbing service company, A-1 Services, was contacted by Choice, and A-1 had contacted us to schedule an appointment for the very next morning. The technician arrived promptly, was courteous and knowledgeable, and replaced the necessary parts to stop the leak and prevent further leaks. Thoroughly satisfied with Choice Home Warranty and the service providers they work with right out of the gate.

AWESOME JOB, I would definitely use Thomas Heating & Air again! Gary knew what the problem was and fixed it quickly. It was worth the cost of the service and he was super pleasant to work with. This was a last minute notice and he showed up within a couple hours.

The total experience, (from my phone call to CHOICE, until I thanked the technician as he was leaving) was no less than excellent!!!. Everyone I had contact with was very businesslike, courteous, polite, informed, AND ON TIME!!! I will definitely recommend CHOICE & the service providers they use!

I received excellent service for a refrigerator repair for a tenant. Choice sent Sears out immediately and they had the necessary parts available to correct the issue. I have been a customer now for over 2 years and Choice services my rental properties.

I chose this service even after talking to my husband who disagreed with it. I filed a claim on May 23 because I had a leak in my garage ceiling. My husband pulled off the sheet rock to see it was coming from our shower. I placed a call in and got quick response from company called Icon Mechanical. The guy came out couple days later, assessed the problem. I was told he was going to call it in but is pretty sure it will be covered. I paid my $40. Well, I was about to leave to pick up my car at the shop when I seen him pull out. I was not told anything so I assumed he was going to get some supplies.

Well I had no problems with Choice Warranty. They were prompt to expedite my request on my issue, a little disappointed on company assigned to do job. On the other hand took them a month to figure out the problem, other than that Choice Warranty was very attentive times I called.

My toilet was not flushing. I called the plumber that you suggested. He came the next day, saw the problem & returned with a new part. The toilet is now working fine! I then paid $45.00. The plumber's name is All Town & his number is (631) 2918337.

Toilet leaking - First time using warranty, and couldn't be more pleased. Customer service was exceptional and handled claim quickly. Plumber sent contacted and scheduled within two days. Service and knowledge was outstanding. I am very glad I chose Choice Home Warranty.

Repairman was great. Process was easy. Dishwasher not cleaning. Was here in an hour and out after 2... Ran through complete cycle to check. Was on time, nice and complete. I would use them again... Love having a paper trail. Was very comfortable with process.

I contacted Choice Home Warranty on a Friday morning before the Memorial Day Weekend. I explained that my air conditioner was not working. The person that took my call was helpful and polite. Within a couple hours the service company contacted me and told me they could be at my home that evening. The technician arrived, located the problem, made the repair and explained to me what the problem was. He was extremely polite and did excellent work. Thanks Choice Home Warranty for providing such a competent technician. Tomorrow the temperature is to be 95 degrees and I am so appreciative I will have a functional air conditioner!

After 30 days not everything is covered, they have their own list and 30 days later you owe them money because the contract says: "You may cancel within the first 30 days of the order date for a refund of the paid contract fees, less a $50 administrative fee and any service costs incurred by us."

Just used my home warranty with Choice for the first time. My ac thermostat needed replacing. They placed my claim with a repair company right away and the repair was made the next day. I am extremely pleased with Choice Home Warranty and highly recommend them.

I was so pleased at how prompt the servicemen were. I received a call back within an hour after I requested air condition repair service. They were great and fixed the problem. I feel the company was very professional as well as Choice Home Warranty.

Mario from Smart Penguin A/C and Heating responded promptly to problem with my A/C. Very polite and professional. Let me explain everything that had been happening without interrupting my dialogue. He checked everything out, confirmed with Choice and replaced defective parts. Problem corrected and safety issue avoided. Thanks Mario!

We are very happy with the service. The CHW claims department and the technician were pleasant and efficient. Our fridge now works just fine, thanks for the good job. We have recommended you to friends and family.

Our first warranty claim with Choice Home Warranty was better than I imagined! Technician call us within a few hours to schedule appointment and they were here first thing the next morning! I thought it would take at least a few business days but it took less than 16 hours from placing the claim and everything was repaired! I would definitely recommend Choice to friends and family... and anyone else looking for home warranty!

Fridge had stop working. Someone came quick and was very good. I'm very happy the technician was very nice and good at his good. My fridge had stop working I contact the company. They got back to me the next day.

Disposal stopped working and a piece fell off inside. Technician checked and determined unit failed and would need a new one. Technician was prompt and replaced the disposal for a new one, and I only paid the service fee. Couldn't expect better service. Would recommend to a friend to use this service.

I called to cancel my service contract and was transferred to a manager. I expressed that I attempted to file claim previously and was told my problem wasn't covered. I informed the manager per my agreement Choice doesn't COVER anything and I was done. So cancel. The manager took care of my problem immediately. I decided to hold off canceling for now.

After turning in my claim I was contacted within one hour and Aqua King Pool and Spa came out the next morning. Confirmed I needed a new motor. They came back the next day and installed it. They were very professional and expedient. Highly recommend!!!

I submitted a claim using the Choice Home Warranty online customer portal and the order was processed quickly and updated within hours. It was my first time submitting a claim since purchasing the warranty over a year ago. A local technician was dispatched the following day and he was very know and professional. Our air conditioning was fixed and the warranty covered the entire cost of repairs no questions asked. Very pleasant first experience. I would highly recommend a Choice warranty to any homeowner in the market for one.

So far my comments are all great regarding Choice Home Warranty. The technician was professional, on time, made repair promptly. Bathroom is working great. Choice Home Warranty adhered to my request immediately, a Technician was assigned within a few minutes. I called to schedule an appointment, a Technician was available to come the next day.

I made my first claim with Choice because of an electrical issue. I'm very impressed so far with the ease and quickness the of placing a claim. Which I done online. And also the quick response of the electrician making an appointment to come to my home.

I have called them several times for various items. They respond promptly, very professional and all the technicians they use are knowledgeable and very pleasant, they left my property cleaner than it was, excellent company to do business with. I will most certainly be renewing my contract when this one expires, I can say enough good things about them.

Ever heard of the domino effect? Well I learned something new. If something goes wrong and any other part maybe caused it to go wrong it's called a domino effect by Choice Home Warranty. They assured me my AC would get fixed. Wrong. Tech puts me off for a week. Text me all hours of night. Reschedule after reschedule. Then he comes out, looks it over and determined it was the blower wheel and motor. They will cover the wheel but not the motor. That makes no sense at all. I pay for a full home warranty not a half one.

I called Choice Home Warranty at 7:00 am and within the hour a fabulous technician called and came immediately to repair my refrigerator. Very satisfied and would highly recommend. The service and value as well as prompt customer service when calling really make stressful appliance malfunctions so much easier.

We had our garage door opener replaced through the Choice Warranty. The company that did the work was professional and did a great job. The motor had gone bad on the previous garage door opener and the warranty covered everything that needed to be replaced.

This is the second time we have used our warranty. (Bathroom ceiling fan) Both times we have been extremely satisfied and happy with the service people that have been assigned and with the work that was done. Would recommend Choice to a friend. Work was done in a timely and professional manner.

Plumbing: The service was great. The only suggestion that I would make is to write down the problem and what was done to fix the problem on the receipt. Thanks for the speedy service. I called on Friday morning and they arrived Monday to fix the issue.

Called CHW for a clogged kitchen sink that was covered and a plumbing company was located for dispatch. Our findings was a leaking pipe in the wall, that had to be locate by cutting access through. Drain was unclogged by plumbing agent, but repairs was made by me. I highly recommend CHW and solicited their services for over five years.

CHW very timely when contacted to file a claim involving dishwasher. CHW responded via email with information related to dishwasher repair. Company/technician who responded to fix clogged line was very knowledgeable and took care of problem in no time. I would definitely hire them again.

Electrician repaired my central vacuum. Great Deal. Central vacuum was installed in my house, which was built in the seventies. It just stopped working, so I thought that it would be impossible to get this working, but your guy got the system to work. What a miracle... glad I have Home warranty policy.

A/C broke down. Paid for Choice Home Warranty several years ago and never submitted a claim for anything and they will not cover claim. Unit has been maintained every year. Warranty company looks for ANY excuse not to pay the claim. Total scam.