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Reviewed Jan. 1, 2020
I buy a whole house water filters including the small one to drink the water. Cost me about 3500 and problems from day one. The they give me a broke filter. I been drinking dirty water for 3 months. Taste is bad even when I replace the broke part before. I had a osmosis water filter I pay 250 in Home Depot. Taste was so good and I have for 4 years until sadly I trust this people.
Reviewed Oct. 1, 2019
Love these products. The ultra cooker helps me a lot in my food preparation. Excellent taste of the food, easy to clean the first grade stainless steel. My whole family love the food when it cooked in Carico Ultra Cooker. It saves my time and it keeps the nutrients of the food. I've been using it for more than 6 years and I have no trouble at all. I call the company to order some accessories that I need for my cooker and water filter, very good service. I think the bad reviews it's all cause by representative or agents who just wants to sell. They do not have the proper way of demonstration of the products and marketing strategies, I mean communication and be accountable is so important in selling and marketing.
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Reviewed Oct. 17, 2018
One night me and my family were out for dinner. There was box. It said win a night with a personal chef. So we entered. We thought this was by the restaurant itself. Then we receive the call told us we won. We were excited at first and scheduled our date. He said no kids that was fine. Said we would get 100 gift cards that it was for appreciation of us as customers. We frequent the restaurant so that didn't set any alarms off. But the manner in which he spoke. He said "we don't allow children because we don't have duct tape." As a mother that made me feel weird. He called back to verify we were coming. At this point I didn't look it up. And said, "Yes we were." Then reverified the house number and directions. To this house in a residential area. He joked about how they keep you if they like you for 3 years. Which made me feel more uneasy.
The morning of I googled dinner and a magic show because he kept bringing it up saying it was a 2-3 thing. To find out it was a scam. So I called the number and canceled. I said it was a family emergency. He then said, "Well you can't cancel. Do you have someone to take your spot?" I said "no." He said, "Well I guess your Disney trip and 22000 will be shredded." And he hung up. The next weekend he called back attempting to reschedule. He acting like I came to dinner. Said I forgot the check and stuff. Then he all of a sudden noticed I canceled and was asking if I'd like to reschedule. I said no, that I talked to him before and he hung up. He replied he doesn't do that. And then mentioned the prizes of 18000 and Disney trip and hung up again.
Reviewed Sept. 19, 2018
Horrible product. Wouldn’t give a start if I could. I’ve never owned something so terrible. Hate these containers. Got through Heartland foods and wish I never did. Don’t waste your money. Handles, seal and containers break just washing them. Stupid.
Reviewed May 10, 2018
I've had my pots and pans for 35 years. Recently my husband made Turkey soup and left it in the pot for 6 months in our sunroom. I refused to touch it until he said he was going to throw the pot away. After dumping the disgusting contents out, the pan cleaned up beautifully. I used bleach, Dawn, and boiled water in it and it's perfect. Now, I'm on their site looking for replacement handles which had a lifetime warranty. I guess I'll see how their customer service is.
Reviewed April 2, 2018
I had purchased the Carico Pots and I had needed a handle replacement. I ordered a new handle in the middle of January and a got the wrong one. So I called the company and they told me they don't have them in stock yet. Call back in 6 weeks. I called back the first week in April and they tell me they don't have the handles and they might be able to order in 3 or 4 months, Don't buy this pots if they don't stand behind their products.
Reviewed Nov. 2, 2017
In 1972 I purchased another brand of waterless cookware which I still have today. I needed a second set for a second apartment in another country so purchased the Carico. I would call the Carico well below average for waterless cookware and average against general cookware. Waterless cookware tend to be high quality as a group, heavier, stronger and better overall manufactured quality and cost. Carico has the high price ok. In short order the handles were loose and some of the stainless trim band that reinforce the handles have popped loose because the spot welds didn't go all the way through the metal. If I can upload pictures here, I will. Quality control? Overall they are light duty compared to my first set.
Reviewed Oct. 13, 2017
I just wanted to share my experience with Carico. My family had Carico Products since 2000, that's 17 yrs of use! For the time past and these products are still in use until now and counting is so worth the money invested to have better healthier lives. We have almost all the products of Carico our everyday uses are: Carico point of use Water Purification, Carico Air Purifier, Carico all in one cooker, Carico sleep system (mattress), Carico knives and cookware. Very happy and very much worth the investment, saving more money for the future and my family protected.
Reviewed Aug. 22, 2017
My husband bought me a set of this pots over 35 years ago. I still own the pots and pans and they truly are the very best I've owned, they are still in perfect shape. My only issue is that 35 years is a long time, we were a military family and travelled up and down the US and Europe. I lost my original receipt and though I remember where we lived when we purchased it, the address has long ago left my memory. I called them about it and after saying all this they finally replaced my little saucepan. But they said it was the only time they would do this for me. For that reason they said they couldn't honor the lifetime warranty. That's very disappointing as by now the handles are coming loose and I will not be able to use these.
Reviewed Sept. 15, 2016
An empty cartridge was sold to us. We did not notice it until the water flow was high. We open up the filter and notice that it was not sealed properly. When we took the cartridge out, we notice that it was empty. It has nothing inside. It was suppose to be replace but they did not. I don't want to sue the company but something has to be done. A representative has had two tops of the vacuum canister set and up to now I haven't received them back. In Ponce, Puerto Rico the company has closed the offices and I think there are other people from Mayaguez that are called Carico too. Maybe they can help me.
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