Carico Cookware and Water Filters Reviews

I called Carico about this; no apologies. I told them I wanted to return the unopened item because I was not able to pay the amounts on the bill any longer. They said I would not be able to return it for a refund. They mentioned picking out an item I would be able to afford (an exchange). But and this is what pissed me off: if the item is of lesser value, they will not reduce the bill! So, I am paying for the previous item even though it is not what I have! I told them I wanted to have nothing to do with the company due to its policies; they will not issue an RMA. They will not refund the balance of a lesser item that I can afford. I am stuck with a brand new item still in its original packaging that I need to return. I am stuck with a $500.00 bill I cannot afford. I’m willing to take them up on their lifetime guarantee for something cheaper, but they will not refund the balance of the higher priced item. They are very unwilling to help me, whether it is a return, refund or exchange! What happened to their lifetime guarantee?

So, I didn't pay for one month and I surprisingly received a statement for a late charge. My balance with them is much higher than $2,000 and I am still not receiving statements. The product is junk! Everything sticks to the pans. You think you're getting a complete set but there is only one sauce pan! This product is not worth your time or money! It is probably someone running their business out of their crappy basement. Do not buy into this scam! I am still paying every month to avoid ruining my credit. As you know with today's economy, there is no room for bad credit! Carico International is a scam! Do not purchase! Also, the company's customer service is horrible!

Well, it took almost the full 30 days to receive the package and when we got it, it wasn't just one pan, it was an entire set with a bill charged to my credit card of almost $2000. I called the company and no one would answered so we put "Return to Sender." They sent it back every time which was three times, leaving me with shipping costs and still having an outstanding balance on credit card. They then took to me to small claims court and I lost. So now I still have an outstanding charge and a nice ding in my credit report.

On 5/26, I made an appointment with Vinicio to have someone come to help install the water filter and nobody showed up. My father left work early and as a result, he is only going to get paid for half the day. They never return any calls and it’s very frustrating when they say it’s our fault and they just keep repeating "you signed the contract" and don't listen to the customer.

As of right now (5/29/09), we are waiting for a call from Vinicio and his boss as to what we would do next. My parents are going to lose money and have been threatened to have their credit ruined and the company has only caused headaches. My father can’t be stressed out due to his seizures. I have missed school due to having to try and figure out a solution. We would appreciate any help we can get.

I must say the food was excellent (which tells me he had to have put more seasoning in it than he did) but the atmosphere was "creepy"! We had salad, cabbage, carrots, corn on the cob and chicken. He said he usually did a pineapple upside down cake but his wife wasn't helping him this night so he was cutting the presentation "short" (it lasted over 2 hours as it was!). Then came the "big" sales pitches and only after about 45 min. does he tell you the price of the cookware. He then offers you extra prizes to go with the cookware and shows other products his company sells. They offer monthly payments and also say you can return it if not completely satisfied. Needless to say, I was tempted but also knew $3,000 was insane!

As it turns out, we did get a form to fill out for a 3-day/2-night vacation "voucher" with different selections on places to go (it can't be somewhere near here within 100 miles of us and for most of them you would have to fly). You have to send a $5 processing fee and they tell you that when you make a reservation at the hotel, there is a $50 "returnable" deposit. I decided to google the company and it brought up the Consumer Affairs site and "wow"! Were there ever a lot of negative/horror stories to read! You can check it out at consumer affairs.com. It seems the biggest problems were with people who tried to cancel their orders or people trying to return the cookware. It seems there is only a 3-day cancellation policy that they were not told about! Read them for yourself if you like. Please warn all your friends, no matter where they live (see all the different cities listed at consumer affairs site) to stay away from this type of event!

So we went to this demo they said we had to go to in order to get this trip and they were showing us Carico Cookware. Awesome stuff, I must say but we held strong when we were there. Then I guess my husband had ordered it later on and cancelled it three days prior to the box arriving at our doorstep. Now, they are saying they never received an email when my husband sent one on their website on the Contact Us page! So now, we have $1,800 on the credit card and a bunch of rude, nasty people at Selected Brides refusing to let us return the box! It has never been opened and UPS said we can't refuse the package due to it being signed for. Well, I told the lady at Selected Brides this and she said, "Well, why was it signed for?" and I told her my husband gets a lot of packages and didn't know what it was. "Well, our name is on the side of our boxes."

Yes, I will say the name is on the box but in small print compared to the size of the box! They are getting very nasty especially Michael **. He said that we signed a contract and that we can go ahead and call Prepaid Legal. There isn't anything we can do about shipping the package back to them. He even said that their ranking at the Better Business Bureau was good. Next step, file a complaint with them. We'll see how long their good ranking lasts! This is just very frustrating and I want it to be over!

I talked to my nephew, who talked to his supervisor, and his supervisor told him that I couldn't return the juicer. He told my nephew that I can exchange it for another product of equal value, but I was not interested in obtaining any other product from a company who I feel misrepresented themselves, and used inappropriate tactics to make a sell.

I made a deposit for $200.00, plus I paid over $30 in attempting to return the juicer by certified mail. Carico refused to accept the juicer and returned it to me. I was also told by one of the workers, when I tried to make a complaint, that no one forced me to sign a contract, and I was obligated to pay.

I made a deposit for $200.00, plus over $30 returned fees of the juicer. Carico refused to accept the juicer and returned to me. I was also told by one of workers, when I tried to make a complaint, that no one forced to sign a contract, and I was obligatged to pay.

The man gave a presentation on cookware, cooked cabbage, carrots, Hawaiian fruit salad,and chicken. I didn't eat any of the meal because I thought he might poison us. My boyfriend did though and he's fine. I thought this is like the beginning of a lot of horror movies. Needless to say we refused to buy any cookware although we were informed that 8 out of 10 buy the cookware. We recieved a brochure to fill out for our free trip for filling out his report card and left.

I felt that it was a scam and instead of sending off the form to get a Reservation Validation Form I looked on the Internet to see if any complaints had been made. I thought it was a little funny that we had to send off $50 for a trip that he had won. I found this site and realized that another person visited the same David Foyer and had a luau just like we did. Down to the tee the very same event happened to us except we did not purchase the cookware! We will not be sending any money to them thanks to this site.

Fortuneatly, we only spent the money in gas, about $15 to get there and back. More importantly we lost a night with our 9 month old child (he was at his grandmother's house)

on 6/03/08 Miss Nathalie came to show me how to use it she brought the fruits. At that time i told her that i didn't like the product so i mail it back to Carico International Inc, Fort Lauderdale Fl. This was on 6/16/08, the box was returned to me. I informed Miss Lardieri that i will not pay for this juicer she said that i could get something for Thank you Mrs Elizabeth Dix

I am retired and can't afford to buy something that i can't use. I don't drink juice with pulp in it and this juice was nasty. I know this is going to make my credit bad. This is my damage.

It is, I think, of fair quality, but I had no idea of the market value of a liquid core skillet and I paid more than twice what it was worth had I known what they sell for elsewhere. At the last minute of the sale, David Foyer hand wrote on the credit slip "all sales final" and although this sounded alarm bells, I was so ready to get out of the place, I went ahead and signed it. I have since checked the price of liquid core skillets, and found that they sell for less than half of what I paid. I called David Foyer to request a refund, but he replied that he could only give merchandise credit. I paid much too much for the skillet, and as all the rest of his merchandise is similarly grossly overpriced, a merchandise credit leaves me in the same situation. Although I cannot prove it, I am pretty sure that the other family there was a plant, They responded very enthusiastically to everything he does, and are very forthcoming in supplying referrals and praise and are there to help him sell his very overpriced products.

I am embarrassed to have been taken in by this, and am reporting him to the Better Business bureau. Look out for the man who calls himself chef for an evening and offers a Luau. No one in their right mind would go back for another evening. His wife, who sometimes answers the phone for him, sounds embarrassed and sad when she answers the phone, but nevertheless plays along . Mr. Foyer says that the referrals are anonymous, that he won't reveal the name of the person who refers people to him. Why would anyone need to make an anonymous referral? If I felt good about this business, I would be happy to put in a referral that I could stand behind and be happy to put my name to. Look out for the Luau man, Mr. David Foyer, who calls himself a Chef for an Evening! He puts a lot of energy into his business but uses very questionable sales tactics. If he would only only put the energy into a more honest business, he could really have something going ! Needless to say, the only referrals I am making to for his business are with consumer affairs and the local Better Business Bureau.

The consequences are economic. I paid twice what I should have for a used kitchen ware item, a liquid core skillet I have requested a refund from David Foyer but have been told that this is not possible. A merchandise credit for similarly drastically overpriced merchandise is the only offer he would make in response to my request. I will contact my credit card company to see what recourse I have.

I did eight demos, primarily of their water filtration system because the water quality is so bad in the greater Phoenix area, but could not convince a single person to purchase. I could not even get people to give me referrals primarily because they all said the products cost too much, and they would rather lug bottled water from the grocery store. After several weeks, I no longer heard from my area sales manager, but continued to receive mailers from the corporate office talking about all the trips and conventions that were coming up and listing all their top sales people from across the USA.

Bottomline: after paying about $400 and spending a weekend in training, then spending about 20 hours developing leads and doing demos of the products, I ended up with $400 less in my bank account instead of having a part-time summer job with tons of potential with $200-400 per week pay. NOTonly do their customers get ripped-off, their distributors do, too. Their sales programs is a lot like AMWAY--a lot of hype and promises but little to no results.

Instead of making money at a summer part-time job, I spent $400 trying to make money selling Carico's overpriced products. After the initial couple weeks of trying to sell their products, I stopped hearing from my area sales managers (David Quiroz and Pat Lawson) and never heard from them again.

Everything sticks to these pans. They are actually now rusted, and that is not supposed to happen. We are still paying them for them, and I would like for them just to take the pans back and the loan be revoked. I spoke to many representatives that say that they have a lifetime warranty, and these problems should not be happening, and they are going to do their best to get me a new set. Still no call backs and no new set.

I immediately called the salesperson, who in turn told me I had to deal directly with Carico not her. I called them and was told that I had signed a contract and they were not going to take the filter back. The next day I returned the filter to Carico and last thursday I RECEIVED THE BOX AGAIN.UPS indicxated that Carico refused to accept the box.

I am a retired old lady who needs to drink good water for my health. This incident has caused lots of stress in my life..If they want to keep my deposit, fine, but I refuse to pay 578.00 for a carafe that is not going to clean my drinking water.

Stealing from the AMISH. A new low even for Carico.

To date I have paid $505.00. My boyfriend and I are no longer together, and so there will certainly not be a wedding. I have called and explained the situation to the company, and was told that there are no refunds, only store credit for their online web site. I attempted to shop online, though their are no prices and the website is poorly maintained and laid out. In fact, most of the items for sale have no information about them and no pictures available. They even sell sets of pans which consist of one sauce pan and 5 diffent kinds of lids for various sized pans which are not included in the set, although the picture of the set shows the pans as if they were included (read the fine print).

I had to call the company to obtain a code so that I could see what the prices on the items were. It was so difficult that I almost paid my balance to get the pans. After all, the customer service people for carico and selected brides will tell you that either they or their supervisors own the lifetime warrentied products, and love them. After reading so many negative reports, I don't want anything but my money back. Right now it appears I am forced to take home over $500.00 worth of Carico junk. To make matters worse, the purchase was in my boyfrinds name, and apparently I am now also responsible for the debt. In fact his name no longer even appears on the bill. I don't even remember signing anything at the presentation.

The consequence is paying entirely way too much for cookware that doesn't live up to its claims. We are still paying on this cookware as of today and it was purchased in Feb 2004.

The problem comes in when after weeks of not hearing from Carico about anything, and expecting the delivery service to show up any day now, I attempt to contact carico regarding the status of my order. I called on day one but was on hold for half an hour. I hung up because i'd be paying for cell phone minutes more than the cookware, so I went to their website to get info on the order. I filled in the online form and a representative was supposed to call me back shortly. I don't know how long shortly is because three days went by. I then went to another area of the website and sent email to support@carico.com to see if anyone would respond there. Nothing. Therefore, my last alternative was to just clear my schedule and be prepared to hold.

I called and finally someone answered after about an hour. I told them I was holding for an hour and they responded by saying do you have an account with us? like what I just said was inaudible to human ears. No apology, no sorry to hear that, no nothing. I told her I paid about three hundred dollars a few weeks ago and didn't receive anything. Cookware, letter, bill, nothing. She then transferred me to credit where a lady said I was declined. I asked her to give my money back and she said ok and hung up. Now I have to wonder does ok mean she's giving me my money back? She didn't ask for my address, she didn't confirm my name, nothing.

The carico company appears to be fully stocked with unprofessional salespeople and representatives. Who knows if I will get my money back. Who knows if I was even the person who they saw in the computer. They asked me nothing in regards to processing my refund. Just ok and hung up while i'm trying to still talk to them. Buy Carico if you Dare. You better have your $2000 cash on you and take it away in your hand and hope you never have to speak with them again.

Their products looked all well & good, and I would actually consider purchasing them if not for the forceful & sheisty sales delivery they gave us. Basically what Carico does is lure in young, unsuspecting couples with the promise of a free honeymoon, then they (con)vince them to spend $2000 on cookware by making it sound cheap (only $25 a week!) When I told the sales rep that I was interested in the cookware, but i'd rather put it on my wedding registry for family members to purchase, he told me the only way to do that was to agree to a loan right now, and they would set up a registry where the family would pay off that loan.

I told him that wasn't feasible as we didn't want the debt falling on us if all of the registry wasn't covered, so i asked politely if there was a way to order their products at a later date. The answer of course, was NO. He kept refusing my genuine attempts to purchase their products because i was trying to purchase it by alternate means rather than instantly putting myself in $2000 debt. You have to buy it all now or you can't buy it at all. If this isn't a scam, I don't know what is. We did get our coupon for the 'free' vacation, but it'll take a bit more research to figure out how legit that one is.... I would just like to warn future newlyweds attending a Carico seminar to keep this in mind before you let them put you into debt.

A week or so later we received a monthly statement which stated the following: Thank you for establishing an Extended Cash Plan with our company. You will receive monthly statements like this one to facilitate making your payments. ONCE YOU HAVB PAID YOUR FULL BALANCE YOU WILL AUTOMATICALLY RECEIVE YOUR MERCHANDISE.

I did not see any reason to make payments for years in hopes of receiving cookware years from now. (Min payment per month was $25) The statement also says on it that any payments not received in a timely manner will had adverse credit consequences. I called Carico to tell them that I was not interested in an Extended Cash Plan. That since I HAD NEVER RECEIVED ANY PRODUCT from them did not matter. They claimed that I owed them $1300 and that if I do not pay it they will get a judgement. This company admits that they have sent no product and yet claims that I owe them the debt as if they had.

Their representative insulted me throughout the call saying that if I could have been a gentleman and called before, that I could have been a gentleman and paid my bills. He claimed that I could not cancel the order, that I would owe the debt no matter what, and that they would just ruin my credit, though people like you probably don't care. He also told me not to be so high and mighty because it was due to my credit that I had been put on this plan. Does this company have a right to collect this money, get a judgement, and or make reports to credit agencies even though I have never received even one product from them?

Our class never did receive the $5 we were promised either.

We went to the hotel the following day to ask for these cancellation forms. The first young man told us that he couldn't get them for us because the salesman had them in his briefcase and was busy giving a presentation. The second young man reminded us that we had initialed a statement that the sale was final. I pointed out to him that it actually says all *processed* sales are final and that the contract also states we have 3 days to cancel. He said this was an in-home contract that they are using and those forms are not available.

I returned later with my husband. We were told the forms did not exist. That this was an in home demonstration contract and to call the 800 number for assistance. We informed him that we were aware that these contracts could not be cancelled by phone. He insisted that if we simply called Michael Vincent at the 800 number all would be taken care of. I did not reach anyone at the 800 number and my message was not returned.

My husband's research confirmed that the company is in violation of the FTC's Cooling Off Rule. (See FTC 16 CFR 429). The company, from our perspective, is in violation in these areas:

1. Failure to provide attached cancellation forms or to alter the final sentance of the Notice to the Purchaser informing him of where to find the cancellation forms.

2. Failure to verbally inform purchaser of the right to cancel within 3 business days.

4. Refusal to provide the purchaser with cancellation forms on request and leading customer to believe that calling the 800 number would resolve this problem.

We stopped payment on our check and sent a certified letter of cancellation to the company before our 3 days expired. We also have registered a complaint with the Better Business Bureau in Florida.

Thankfully, our loss has been minimal; $20 to stop payment on the check and $2.30 to send a certified letter. The real damage here is in a company skirting the law to finalize their sales and manipulating the customer into believing that they have no recourse.